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Experience:

2 years required

Skills:

Accounting, English

Job type:

Full-time

• Department: Operations Support.
• Company: บริษัท จีเอ็มเอ็ม มิวสิค จำกัด (มหาชน).
• Ensure timely reports for submission to the relevant parties.
• Support superior in managing day-to-day operating expenditures against operating budgets to ensure efficient usage of resources.
• Responsible for whole business day-to-day operations e.g. quotation, purchase order, withholding tax and billing process for supplier.
• Monitor data input, processing information, paperwork, and filling documents..
• 2+ years of experience especially in operations, business support, or sales support.
• Bachelor s degree in business administration, accounting or related fields.
• Strong interpersonal, communication and leadership skills.
• Experienced in managing many projects at once.
• Basic proficiency in Microsoft Excel.
• Result-Oriented and can deliver results with limited time and resources.
• Good Command in English.
• ประสบการณ์ 2 ปีขึ้นไป.
• จำนวน 1 อัตรา.

Experience:

1 year required

Job type:

Full-time

• ค้นหาและทดลองเทคโนโลยีใหม่ๆ รวมถึงวัสดุอุปกรณ์ (เช่น กระดาษแบบพิเศษ,วัสดุทำโครงตู้) เพื่อสร้างความแตกต่างให้แบรนด์
• เสาะหา Supplier รายใหม่ๆ และควบคุมดูแลการปรับปรุง/ตกแต่งพื้นที่ร้านในแต่ละสาขา
• พัฒนาระบบ Software หลังบ้าน (Dashboard) ร่วมกับทีม Dev เพื่อให้ดู Report ได้แบบ Real-time และแม่นยำขึ้น
• กำหนดมาตรฐานและตรวจสอบการปฏิบัติงานของพนักงานหน้าร้านและทีมอีเว้นท์ (ความสะอาด, Service Mind, SOP) เพื่อรักษาคุณภาพการบริการสูงสุด
• กำกับดูแลความพร้อมใช้งานของตู้ Photobooth จุดติดตั้ง อุปกรณ์การทำงาน และบริหารจัดการแผนการบำรุงรักษา
• สนับสนุนงานบริหารอื่นๆ ตามที่ได้รับมอบหมาย เพื่อขับเคลื่อนเป้าหมายขององค์กร
• สนใจเทคโนโลยี กล้าทดลองซอฟต์แวร์หรืออุปกรณ์ใหม่ๆ
• มีความรับผิดชอบสูง ละเอียดรอบคอบมาก
• ชอบทำงานแบบ Multitasking
• สามารถจัดการปัญหาได้อย่างมีระบบ ระเบียบ
• สามารถแก้ไขปัญหาเฉพาะหน้าได้
• มีไหวพริบ สามารถแก้ไขปัญหาเฉพาะหน้าได้ดีเยี่ยมภายใต้ความกดดัน
• มีประสบการณ์ด้าน Operations, Retail หรือ Event อย่างน้อย 1-2 ปี
• ทำงานแบบ Work from Home (WFH) ได้ 1 วัน/สัปดาห์
• สิทธ์ประกันสังคม
• วันลาพักร้อน 10 วัน
• วันหยุดนักขัตฤกษ์.

Experience:

No experience required

Skills:

Energetic, Fast Learner, Good Communication Skills, High Responsibilities, Positive Thinker, Thai, English

Job type:

Full-time

• ดูแลระบบการขายหนังสือ (ทั้งระบบหน้าร้าน และระบบหลังร้าน) ทางแพลตฟอร์มออนไลน์: เว็บไซต์ / Facebook / Shopee / Tiktok / Lazada / Line Official.
• ดูแลตอบคำถามลูกค้าใน Inbox ของทางแพลตฟอร์มต่างๆ ในข้อ 1.
• ดูแลด้านการประชาสัมพันธ์และโปรโมชั่นส่งเสริมการขายต่างๆ.
• ประสานงานกับผู้จัดจำหน่ายและร้านค้า ด้านกิจกรรมส่งเสริมการขายและเอกสารต่างๆ ที่เกี่ยวข้อง.
• บริหารจัดการสต๊อกหนังสือเพื่อการจำหน่าย.
• รับผิดชอบงานด้านเอกสารต่างๆ ที่เกี่ยวข้อง ทั้งการจัดทำเอกสาร และการจัดเก็บเอกสาร เช่น ใบเสนอราคา ใบวางบิล ใบเสร็จรับเงิน ใบสำคัญหัก ณ ที่จ่าย ฯลฯ.
• ลงบันทึกยอดขายจากช่องทางจำหน่ายต่างๆ.
• เป็นผู้รับผิดชอบหลัก ในการออกบูธงานมหกรรมหนังสือฯ ที่จัดขึ้นปีละ 2 ครั้ง (ด้านการบริหารจัดการสินค้า การทำโปรโมชั่นส่งเสริมการขาย การขายและการพูดคุยกับลูกค้าที่บูธ การประสานงานกับร้านค้า และการทำสรุปรายรับรายจ่าย).
• จบการศึกษา ปริญญาตรี ไม่จำกัดสาขา.
• ไม่จำเป็นต้องมีประสบการณ์ทำงาน และยินดีรับนักศึกษาจบใหม่ (แต่หากมีประสบการณ์ 1 ปี ขึ้นไป จะได้รับการพิจารณาเป็นพิเศษ).
• มีทักษะการใช้งานโปรแกรม Microsoft พื้นฐาน โดยเฉพาะ Microsoft Excel (ในการคำนวณตัวเลขต่างๆ).
• สามารถเรียนรู้และพัฒนาการใช้งานระบบ platform การขายออนไลน์ต่างๆ ได้ดี.
• มีอัธยาศัยดี มีมนุษยสัมพันธ์ดี มีทักษะในการพูดคุย ติดต่อสื่อสาร ประสานงาน.
• หากมีความสามารถในการเขียน และ/หรือ ออกแบบกราฟิค Social Media และ/หรือ การทำคลิปวิดีโอแบบสั้น จะได้รับการพิจารณาเป็นพิเศษ.
• มีไหวพริบในการแก้ปัญหาเฉพาะหน้าได้.
• มีความคิดสร้างสรรค์ ทันสมัยหรือนำกระแส สามารถปรับใช้ให้ทันต่อเหตุการณ์ได้.
• พร้อมเรียนรู้และพัฒนาทักษะที่หลากหลาย และพร้อมเปิดรับโอกาสใหม่ๆ.
• สิทธิประโยชน์.
• โบนัสประจำปี.
• ส่วนลดค่าหนังสือ 30%.
• วันลา วันหยุดตามประเพณี และวันหยุดพักผ่อนประจำปี.
• กองทุนประกันสังคม.
• สระว่ายน้ำ และห้องฟิตเนส.
• หลักสูตรฝึกอบรมที่เกี่ยวข้องกับการทำงาน.
• ฯลฯ.

Experience:

3 years required

Job type:

Full-time

• ดูแลระบบ Network และ Server Infrastructure.
• บริหาร Linux Server, Proxmox, Docker.
• ดูแล Web / Database / Email / Name Server.
• แก้ไขปัญหา Hosting, SSL, VoIP และระบบโดเมน.
• Support ลูกค้าด้านเทคนิคอย่างมืออาชีพ.
• มีประสบการณ์ Linux Server และ Network Infrastructure.
• ใช้งาน Proxmox, Docker และ Database (MySQL/MariaDB) ได้.
• เข้าใจ Web Server (Apache/Nginx) และระบบโดเมน.
• แก้ไขปัญหา Hosting, Email, SSL, VoIP ได้.
• สื่อสารดี รักการแก้ปัญหา และทำงานภายใต้แรงกดดันได้.
• ทำไมต้อง DotArai?.
• ได้ทำงานกับระบบจริงที่ท้าทาย.
• ทีมงานมืออาชีพ พร้อมซัพพอร์ต.
• โอกาสเติบโตในสาย Infrastructure & DevOps.

Skills:

Problem Solving, Negotiation, English

Job type:

Full-time

• Strong problem solving, decision making, logical thinking and analytical skills.
• Interpersonal skill and easy going.
• Strong negotiation skill.
• Excellent written and verbal communication.
• Strong command in English language.
• Effective presentation skills.
• EDUCATION.
• Bachelor s Degree in Logistics management, Business Administration, Marketing, or related field with minimum 3-5 years commercial/ marketing/ logistic/ chartering experience in petroleum or petrochemical business.
• OTHER REQUIREMENTS (FOR RECRUITMENT).
• ROLE & RESPONSIBILITY.
• To act as brokerage, matching demand from charterer and supply from ship owner
• Ensure that the tonnage fleets by Thaioil T/C vessel and sub charter are smoothly secured to meet the international and domestic demand from TOP Group and our existing clients with the aim to optimize the company s profitability
• Well look after all charter parties, commercial invoices and claims, charter in and out for ship brokers and ensure that all transactions are in condition with the company s benefit
• Procure bunker and Marine Gas oil at lowest market competitive price for vessel under time charter with Thaioil
• Seek new market and opportunity from both TOP & PTT Group and external customers to increase the company s profitability.
• Monitor and analyze movements and development of the regional and domestic vessel market, and to understand their market trends including freight, supply & demand including major approval, terminal and law & regulation changes
• Cooperate with all concerned sectors to ensure that the cargo delivery is processed under the plan and contractual commitment.

Experience:

3 years required

Skills:

Research, Contracts, Legal

Job type:

Full-time

• Former Ivy League and Top 20 admissions officers to rigorously review and refine applications.
• Professors and PhD teaching fellows from leading universities to guide students through original, independent research with pathways to selective peer-reviewed publication or conference presentation.
• Past ISEF winners and judges who coach students to compete for state, national, and international science fair awards.
• Capstone project mentors who help students design and scale leadership initiatives with real-world impact, measurable outcomes, and credible external validation.
• We re backed by leading VC firms, including Tiger Global, Heal Partners, IceHouse Ventures, and Movac, and recently closed a USD $40M Series D funding round at a USD $640M valuation. We now operate across 21 markets worldwide, including the US, Canada, UK, Singapore, Japan, Hong Kong, Australia, and New Zealand.
• Position Overview.
• As Talent Operations Manager for Enrichment Products, you will own end-to-end talent acquisition and talent operations for Crimson s Enrichment team. This is a hands-on leadership role combining strategic workforce planning with day-to-day execution across multiple products and global markets.
• You will build and maintain a high-quality, globally distributed pool of mentors/tutors/consultants, ensuring coverage for core subjects and urgent niche needs, including Premier/VVIP-level experts. You will also own critical enabling processes that directly impact delivery quality: contracts, onboarding completion, compliance workflows, pipeline hygiene, and cross-product coordination, and partner with Product GMs, Ops Heads, and the central People team to scale sustainably.
• This is a full-time position, either fully remote or based in one of Crimson's offices worldwide.
• Cross-Product Recruitment Leadership.
• Own the global recruitment roadmap across Enrichment products, balancing BAU pipeline management with hiring sprints for urgent gaps.
• Run quarterly/monthly forecasting with Product GMs/Ops leads; translate demand into hiring plans by subject, region, language, and seniority.
• Standardize job descriptions, role requirements, outreach assets, and interview scorecards across products.
• Manage full-cycle recruiting, including high-volume tutor pipelines and niche expert roles.
• Drive an escalation model: define what can be handled by recruiters vs what requires senior approval (rates, rejections, exceptions).
• Premier Hiring.
• Personally lead sourcing and closing for Premier/VVIP mentor requests (e.g., rare disciplines, senior academics, licensed professionals).
• Build proactive benches for historically hard-to-fill domains.
• Protect conversion by ensuring fast response times and tight coordination with sales/ops on premium candidates.
• Operational Ownership.
• Oversee contracts (generation, edits, exception handling) and ensure clear handoffs to signature and activation.
• Oversee account setup, systems access (where applicable) and ensure mentors complete all onboarding steps.
• Own onboarding completion tracking and follow-up loops.
• Maintain pipeline hygiene and reporting: trackers/ATS are accurate, stages current, next steps assigned, and stakeholders updated.
• Stakeholder Management & Cross-Functional Coordination.
• Partner closely with Product GMs, Operations Heads, and other teams to clarify role specifications and prioritize urgent requests.
• Run recurring alignment cadences (weekly hiring calls where needed) and manage expectations when requirements are constrained.
• Collaborate with the People/Legal teams to improve workflows and maintain compliance (e.g., background/criminal check SOP alignment, contractor requirements).
• Systems, Process, and Quality Improvement.
• Own and continuously improve the recruiting tech stack and process (ATS/trackers, sourcing tooling, templates, reporting).
• Implement scalable onboarding and cross-product consistency (unified onboarding standards, checklists, training expectations).
• Build lightweight QA loops: mentor utilization visibility, repeat-gap prevention, and feedback into sourcing/requirements.
• Skills & Experience You ll Need.
• 3+ years in recruitment/talent acquisition OR demonstrated success in high-volume outreach, relationship management, and talent matching.
• Demonstrated success hiring across time zones; comfort sourcing senior experts (academia, industry, licensed professionals).
• Strong stakeholder management: ability to clarify requirements, push back professionally, and drive decisions quickly.
• Excellent operational rigor: process ownership, tracker hygiene, and reporting discipline.
• Strong sourcing capability and ability to run structured outreach sprints.
• Highly organized, calm under pressure, and able to prioritize across many concurrent pipelines.
• What Success Looks Like.
• No critical mentor shortages across products, including premium/Premier requests.
• Time-to-fill and time-to-shortlist targets consistently met for BAU and urgent roles.
• Onboarding completion rate improves; fewer hired but not activated mentors.
• Quality bar maintained: high stakeholder satisfaction, strong student outcomes, low mismatch rates.
• Recruiting team runs with strong hygiene: clear dashboards, accurate trackers, predictable throughput.
• Product leaders view Recruitment as a strategic partner that prevents problems, not a reactive service desk.
• Nice to Have.
• Experience in education, tutoring, mentoring marketplaces, or expert networks.
• Experience building scalable recruiting operations.
• Comfort with basic analytics.

Skills:

Assurance, Compliance, Fast Learner, English

Job type:

Full-time

• Conducting detailed reviews and complex RCA's to ensure labeling accuracy and consistency.
• Monitoring quality performance and compliance against project-specific KPIs.
• Identifying trends, risks, and potential gaps in processes or guidelines.
• Providing structured feedback and improvement recommendations to the Central Project Team.
• Supporting continual optimization of workflows, tools, and evaluation methodologies.
• Improve Model performance of AI models.
• Our frontline teams interact with images, video, text related to every-day life, but it can also include (but is not limited to) bullying; hate speech; child safety; depictions of harm to self and others, and harm to animals.
• Responsibilities:Working both independently, and in collaboration with stakeholders, to deliver high performance standards across all relevant projects, and develop a best practice model for maintaining high performance on those projects.
• Facilitate regular calibration meetings with stakeholders to maintain knowledge & quality standards, and provide feedback on implementation and execution.
• Work closely with the Policy POC to disseminate policy updates and knowledge to your teams, and facilitate efficient & timely communication of policy questions between all internal & external stakeholders.
• Perform daily audits and provide analysis of errors and feedback to respective teams.
• Compile & deliver regular performance data reports to SME & management teams as required.
• Conduct regular RCA escalations through the relevant process.
• Identify and assess areas for performance improvement across relevant markets, and be solution driven and proactive in delivering these solutions.
• Participate in or lead policy briefings to ensure any changes are consistent and in line with cultural, socio, geographical and political conditions.
• Balance efficient delivery of tasks in each queue through relevant platforms such as TCS or Rock Appeal.
• Be able & willing to support or backfill temporary gaps in market support.
• Be able to support the internal onboarding team to further develop onboarding training SOP's & materials, as well as ongoing legacy planning.
• Perform regular queue moderation, or participate in knowledge quizzes when required, to maintain policy implementation skills.
• Design/help to design a training plan and implement it according to the timeline.
• Please note that this position involves exposure to sensitive content, including but not limited to vulgar content, violence, pornography, and fake news.
• Minimum Qualification(s)You are a good communicator, proficient in English and Thai as this role will cover Thailand market.
• A fast learner who has the ability to embrace a fast-paced working environment.
• Preferred Qualification(s)Experience in Content Moderation/Content Quality/Content Safety/Labeling/Annotation will be an added advantage.
• Demonstrate a broad understanding of our business needs, strategic thinking skills and ability to make good decisions in complex situations.
• Familiar with the business logic of labeling and working mode of the upstream and downstream teams.
• Comfortable reporting to, or collaborating with, a broad range of XFN partners.
• Presentation skills, good communication and interpersonal skills.
• Job Information
• About TikTok
• TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
• Why Join Us
• Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect - and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.
• We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.
• Diversity & Inclusion
• TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Skills:

Python, SQL, System Testing

Job type:

Full-time

• Design, develop, and maintain applications and automation solutions to support operational processes and business improvement initiatives.
• Develop automation using Python and/or process automation tools, SQL, Microsoft Power Platform (e.g., RPA, workflow automation, API integration).
• Build and maintain front-end and back-end components to support internal tools, dashboards, or workflow systems.
• Code Quality AssuranceWrite clean, efficient, and well-documented code, and conduct code reviews to ensure adherence to coding standards and best practices.
• Requirements Analysis & Solution DesignWork closely with Business Analysts, Operations users, and stakeholders to understand business requirements.
• Translate business and process requirements into technical designs, automation logic, and system architecture.
• Support solution design for end-to-end processes, including integration with existing systems.
• Testing, Deployment & SupportPerform unit testing and support system testing and User Acceptance Testing (UAT).
• Troubleshoot defects, performance issues, and automation failures.
• Provide post-implementation support and continuous enhancement of deployed solutions.
• Collaboration & Continuous ImprovementCollaborate with cross-functional teams including Operations, IT, Data, and Project Management.
• Stay up-to-date with emerging technologies related to automation, Python development, low-code/no-code tools, and digital platforms.
• Proactively propose improvements to development and automation practices within the team.
• We're committed to bringing passion and customer focus to the business.
• If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us.

Skills:

Compliance, Automation, Meet Deadlines

Job type:

Full-time

• Supports the implementation billing operations to maximize effectiveness and accuracy.
• Assists with auditing the integrity and accuracy of data entered into the system.
• Receives details instructions to monitor operation of the billing system.
• Assists with reconciling financial information, files and records to ensure the availability and accuracy of the information.
• Supports the implementation of written policies and procedures that govern billing operations.
• Receives detailed instructions to drive the implementation of new billing systems and/or integration of changes to existing billing system.
• Investigate and analyzes any collection matters raised by management.
• Processes new billing files and failed billing files.
• Monitors and corrects data incongruences that could directly impact the quality and billing operations processes.
• Receives detailed instructions to perform a variety of analytical functions including the review and management of large data sets to ensure billing accuracy and compliance with internal controls.
• Assists with continuous process improvement projects related to billing controls, quality and efficiency, and automation opportunities.
• Performs any other billing operations task as requested by management.
• To thrive in this role, you need to have:Process orientated with an understanding of both financial and operational controls.
• Ability to manipulate large amounts of data and compile detailed reports.
• Has planning and organization skills.
• Ability to work under pressure and meet deadlines.
• Verbal and written communication skills.
• Ability to multitask and work independently.
• Ability to produce a high quality of work with meticulous attention to detail.
• Demonstrate high ethics and adherence to company values.
• Ability to prioritize and manage expectations.
• Ability to establish rapport and maintain effective working relationships with internal and external stakeholders.
• Ability to utilize key systems and tools related to billing operations.
• Academic qualifications and certifications:Bachelors degree or equivalent in Finance or Accounting or related field.
• Required experience:Entry level experience as a Billing Systems Analyst, Billing Operations Practitioner or Specialist.
• Entry level experience working with internal and external stakeholders.
• Entry level experience auditing processes, financial information and systems.
• Entry level experience working with the MS Office Suite, including MS Excel and MS Word.
• Hands-on billing application knowledge and experience.
• Entry level experience with tools such as SQL.
• About NTT DATA
• NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. Our consulting and industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is part of NTT Group, which invests over $3 billion each year in RD.
• Equal Opportunity Employer
• NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.
• Third parties fraudulently posing as NTT DATA recruiters
• NTT DATA recruiters will never ask job seekers or candidates for payment or banking information during the recruitment process, for any reason. Please remain vigilant of third parties who may attempt to impersonate NTT DATA recruiters whether in writing or by phone in order to deceptively obtain personal data or money from you. All email communications from an NTT DATA recruiter will come from an nttdata.com email address. If you suspect any fraudulent activity, please contact us.

Skills:

Compliance, Procurement, Legal, English

Job type:

Full-time

• Plan and develop operational programs, procedures and schedules assuring technical and cost justification with SSHE consideration.
• Design well intervention in accordance with requirements from Assets; and with regard of well integrity.
• Contribute to preparation of budget and the Authorization for Expenditure (AFE) including follow-up and control of expenditures.
• Coordinate with Workshop function in preparation of subassemblies, equipment and tools required for all related operations.
• Coordinate with Superintendent/Supervisor, Well Operations and contractors to ensure preventive maintenance of operating units/equipment is properly carried out as per agreed schedule.
• Coordinate with Superintendent/Supervisor, Well Operations during preparation of operations and execution phase.
• Manage and control the operations, and establish logistical needs in collaboration with concerned personnel/parties.
• Serve as Contract Holder to initiate bidding and/or negotiating for third party services as well as prepare and manage drilling contracts in compliance with Company's Procurement Process and SSHE Contractor Management Standard.
• Assist, advice, and support concerned parties on technical/operational aspects regarding to solve the problems and avoid delays in work schedule.
• Prepare end of well reports and capture lessons learnt at the end of the campaign or after troubleshooting for operations improvement.
• Review technical analysis/justification of recommendation to ensure proper engineering design and operation execution.
• Ensure compliance with all applicable legal and company s SSHE MS requirements in all work under responsibility.
• Coordinate with Procurement and Asset coordinators to prepare the request for Tender Documents (ITB) and Call For Tender (CFT) Packages.
• Lead Technical Bid Evaluation (TBE) and Commercial Bid Evaluation (CBE).
• Coordinate with Procurement department for Final Contract Preparation.
• Coordinate Kick Off Meeting with the awarded contractor, establish deliverables, KPI for the contractors to be ready to fulfil the contract requirement.
• Lead and Coordinate with Procurement department for any Contractual dispute.
• Closely monitor and track Expenses, Contractor s invoices, Remaining contract value for ongoing contracts as monthly basis.
• Professional Knowledge & Experiences.
• Bachelor s Degree of Engineering in Process/Petroleum/Mechanical or education certificate with 5-10-years experience in well intervention.
• Well Control certificate for Well Intervention or drilling operations.
• Knowledge of contractual terms and conditions, contracts management, detailed operational structure, decision making process, and company/industry standards and practices, well integrity, and plug and abandonment.
• Good command of written and spoken English.
• Offshore experience.
• Contract management skills.

Experience:

5 years required

Job type:

Full-time

• Associate's degree, trade school certification, or other certified training in a related technical field, or equivalent practical experience.
• 5 years of Electrical experience (electrical testing equipment or electrical distribution) in an industrial or commercial environment.
• Ability to participate in material handling tasks such as lifting, carrying or moving up to 50 lbs (23 kg) of equipment, the required use of safety equipment such as limited weight bearing work platforms, ladders, step stools and personal protective eq ...
• Ability to work non-standard hours and work rotations/shifts.
• 5 years of experience in maintenance of electrical distribution systems or construction/technical environment or a related field.
• Experience in data centers, hospitals, or power plants.
• Knowledge of electrical systems used in a data center environment (e.g., Feeders, Transformers, Generators, Switchgear, UPS systems, ATS/STS units, PDU/PMM units).
• Knowledge of meters, devices, sensors, and troubleshooting utilizing standard hand tools, digital metering, or calibration/diagnostic equipment.
• Ability to communicate with contractors who perform maintenance or upgrade work on the data center systems.
• The Data Center team designs and operates some of the most sophisticated electrical engineering, mechanical engineering and HVAC systems in the world. Facilities Technicians at Google data centers operate, monitor and support physical facilities conditions. Some of these duties will include heating and cooling of air and water, power supply, generators, UPS systems, electrical distribution and control and monitoring systems. You regularly help inspect, maintain and repair various data center systems such as piping and non-critical electrical or mechanical system components).
• As an advocate for best practices, you develop creative approaches to reducing operational costs while improving overall data center efficiency. You ensure that environmental and safety standards are consistently met, identifying problems and making repairs quickly. In emergency situations or abnormal conditions, you manage data center performance issues and outages to minimize the recovery time from failures.
• As a Facilities Technician, you will operate, monitor, and support physical facilities conditions for our data centers.
• The AI and Infrastructure team is redefining what s possible. We empower Google customers with breakthrough capabilities and insights by delivering AI and Infrastructure at unparalleled scale, efficiency, reliability and velocity. Our customers include Googlers, Google Cloud customers, and billions of Google users worldwide.
• We're the driving force behind Google's groundbreaking innovations, empowering the development of our cutting-edge AI models, delivering unparalleled computing power to global services, and providing the essential platforms that enable developers to build the future. From software to hardware our teams are shaping the future of world-leading hyperscale computing, with key teams working on the development of our TPUs, Vertex AI for Google Cloud, Google Global Networking, Data Center operations, systems research, and much more.
• Inspect, maintain, and repair various data center systems.
• Provide daily assistance to technicians, read blueprints/schematics/sequence of operations, conduct tours of systems, and assess their working order.
• Manage the uptime and maintenance of UPS, generators, electrical distribution, and control and monitoring systems.
• Operate, monitor, maintain, and respond to abnormal conditions in the data center facilities systems and equipment.
• Support startup, commissioning, and integration of new electrical equipment and systems into facilities infrastructure.
• Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.

Experience:

1 year required

Skills:

Assurance, English

Job type:

Full-time

• Develop, refine, and maintain Operational Guidelines for assigned policy areas, translating policy intent into clear, actionable instructions and ensuring alignment with policy changes, platform updates, and operational best practices.
• Produce, validate, and maintain high-quality Testing Sets for calibration, QA evaluation, arbitration, and operational assessments, ensuring balanced coverage of scenarios, content types, and edge cases.
• Analyze complex, ambiguous, and high-risk cases to provide structured clarifications ...
• Support arbitration, QA, training, and calibration workflows by identifying misapplication patterns and operational gaps, driving measurable improvements in reviewer accuracy and consistency.
• Collaborate cross-functionally with Policy, Governance, Product, Engineering, Algo, and Training teams to ensure OGs and Testing Sets are scalable, actionable, and effectively translated into SOPs and training materials.
• Track quality and operational metrics to identify improvement opportunities and drive continuous enhancements in enforcement accuracy, workflow efficiency, and cross-team effectiveness.
• Contribute to ad-hoc quality and governance initiatives that enhance enforcement quality, operational effectiveness, and team performance.
• Minimum QualificationsCompletion of Bachelor's degree.
• Relevant internship experience in Policy, Trust & Safety, or Quality Management, or candidates with 1+ years of working experience in Quality Assurance, Training, or Editorial Review.
• Strong command of English with exceptional attention to detail, clarity, and linguistic consistency.
• Demonstrated ability to interpret and enforce complex guidelines or policies in writing-focused workflows.
• Analytical thinker with experience evaluating qualitative content and using data to inform process improvements.
• Ability to design and deliver interactive, engaging training materials and sessions.
• High level of self-motivation, solution-oriented thinking, and ability to multi-task, prioritize, and meet strict deadlines in a fast-paced, collaborative environment.
• Preferred QualificationsPrior experience in Content Moderation, AI operations, or Technical Writing is a significant plus.
• Familiarity with machine-executable logic, labeling frameworks, or test-set workflows.
• Expertise in content moderation policy, operational guideline development, and enforcement workflows.
• Experience collaborating with Policy, Product, Governance, Engineering, or Training teams.
• Knowledge of scenario coverage, positive/negative balance, and dataset validation.
• Job Information
• About TikTok
• TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
• Why Join Us
• Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect - and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.
• We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.
• Diversity & Inclusion
• TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Experience:

8 years required

Skills:

Linux, UNIX, System Administration

Job type:

Full-time

• Bachelor's degree in a technical field or equivalent practical experience.
• 8 years of experience in computing infrastructure, networking, operating systems, or hardware.
• 5 years of experience managing technical, vendor, agreement management, or delivery teams.
• Must have the ability to work non-standard hours, including working weekends, night shifts, holidays and on shift-based schedules as required.
• Experience working in data center environments, including building and operating large-scale infrastructure, and network and compute architecture and life-cycle, and Linux/Unix system administration.
• Experience in installing, configuring, testing, troubleshooting and maintaining hardware servers and its components.
• Experience with initiating and executing initiatives in a global environment.
• Ability to lead and improve Environmental Health and Safety initiatives.
• Excellent performance with data gathering, analysis and presentation skills.
• Google isn't just a software company. The Hardware Operations team is responsible for monitoring the physical infrastructure behind Google's powerful search technology. As a Hardware Operations Manager, you will manage a team of Data Center Technicians. You will oversee the quality installation of server hardware and components and take charge of complicated installations/troubleshooting.
• Your team will install, configure, test, troubleshoot and maintain hardware (like servers and its components) and server software (like Google's Linux cluster). They will also take on the configuration of more complex components such as networks, routers, hubs, bridges, switches and networking protocols. They may lead small project teams on larger installations and develop project contingency plans.
• In this role, you will lead a team of Data Center Technicians who perform quality installations of server and network hardware and their components, and maintain and troubleshoot any tests while modeling teamwork with a positive impact to site culture. You will also manage day-to-day operations and guide the team through the installation, configuration, testing, troubleshooting and decommissioning of our servers. In a similar fashion, you will also oversee the deployment of network components of the data center, lead teams on installations and develop project contingency plans.
• The AI and Infrastructure team is redefining what s possible. We empower Google customers with breakthrough capabilities and insights by delivering AI and Infrastructure at unparalleled scale, efficiency, reliability and velocity. Our customers include Googlers, Google Cloud customers, and billions of Google users worldwide.
• We're the driving team behind Google's groundbreaking innovations, empowering the development of our cutting-edge AI models, delivering unparalleled computing power to global services, and providing the essential platforms that enable developers to build the future. From software to hardware our teams are shaping the future of world-leading hyperscale computing, with key teams working on the development of our TPUs, Vertex AI for Google Cloud, Google Global Networking, Data Center operations, systems research, and much more.
• Lead a team of individuals, set and communicate individual and team priorities that support organizational goals. Meet regularly with individuals to discuss performance and development, and provide feedback and coaching.
• Partner with teams to meet goals and stakeholders to manage facility activities and set/implement short and long-term strategies.
• Maintain, monitor, and execute security and operational procedures and track/analyze trends to identify opportunities for improvements ensuring alignment with organizational policies.
• Repair, fix, and perform preventative maintenance on equipment, servers, machines, or infrastructure based on identified issues.
• Support and contribute to the implementation of Environmental Health and Safety (EHS) and other compliance programs and initiatives in collaboration with other teams to ensure environmental and safety incidents are investigated, resolved, and reported.
• Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.

Experience:

1 year required

Skills:

Express, Assurance, Compliance

Job type:

Full-time

• Manage Customer Service Team Oversee the day-to-day operations of the customer service team, ensuring optimal performance and achievement of KPIs such as response time, resolution time, and customer satisfaction (CSAT).
• Process Optimization Continuously evaluate and optimize customer service processes and workflows to improve efficiency, reduce costs, and enhance the customer experience.
• Monitor and Analyze Performance Metrics Track key performance indicators (KPIs), inc ...
• Develop and Implement Training Programs Create and implement training programs for customer service agents, ensuring they are knowledgeable about products, services, and best practices in customer support.
• Handle Escalations and Complex Cases Act as the point of escalation for complex customer issues, ensuring timely and effective resolutions while maintaining a high level of customer satisfaction.
• Collaborate with Cross-Functional Teams Work closely with product, IT, and sales teams to address customer needs, enhance service offerings, and resolve systemic issues affecting service quality.
• Maintain Quality Assurance Oversee the implementation of quality assurance (QA) processes, monitoring customer interactions to ensure compliance with company standards and continuous improvement.
• Requirements Bachelor's degree in Business Administration, Operations Management, or a related field. Relevant certifications or advanced degrees are a plus.
• At least 1-2 years of experience in customer service or operations management, with a proven track record of leading and improving customer service teams.
• Strong leadership and team management skills with the ability to motivate, mentor, and develop customer service agents.
• Ability to analyze service data, performance metrics, and customer feedback to drive operational improvements.
• Strong verbal and written communication skills, capable of interacting with various internal stakeholders and handling customer escalations effectively.
• Ability to think critically, troubleshoot complex issues, and implement solutions in high-pressure environments.
• A deep commitment to delivering high-quality service and an understanding of customer needs, ensuring a positive customer experience.
• Ability to manage multiple tasks, prioritize workload effectively, and ensure deadlines and objectives are met consistently.

Skills:

Electronics, Statistics, Excel

Job type:

Internship

• Support daily platform operations across Fashion, Electronics, and FMCG clusters, ensuring smooth campaign and program execution.
• Update and maintain operational trackers, dashboards, and data files to support category teams and management reporting.
• Monitor seller and brand registration progress for campaigns, flagging gaps and following up with relevant stakeholders to ensure on-time completion.
• Respond to operational questions from internal teams, escalating where needed.
• Pull and consolidate data from internal tools to support performance tracking and post-campaign recaps.
• Support ad-hoc operational tasks, project execution, and process improvements as required.
• Minimum QualificationsCurrently pursuing or recently completed a Bachelor's degree in Business, Marketing, Economics, Statistics, or a related field.
• Strong Excel skills, including pivot tables, VLOOKUP/XLOOKUP, and basic formulas.
• Comfortable interacting with multiple stakeholders.
• Detail-oriented with strong follow-through on time-sensitive tasks.
• Quick learner able to pick up data pulling and platform tools after 1-2 walkthroughs.
• Available to commit at least 4-5 days per week for a minimum of 3 months.
• Preferred QualificationsFamiliarity with e-commerce, or similar marketplace platforms as a user.
• Genuine interest in e-commerce, digital marketing, or platform business models.
• If you have any questions, please reach out to us at [email protected]
• Job Information
• About TikTok
• TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
• Why Join Us
• Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect - and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.
• We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.
• Diversity & Inclusion
• TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Experience:

2 years required

Skills:

Compliance, Finance, Legal

Job type:

Full-time

• Payment Network, Bank and e-Wallet Promotion/Incentives ProgramNegotiate and finalize partnership agreements to ensure mutually beneficial outcomes.
• Liaise with internal and external teams to ensure Marketing Framework agreement / Marketing Appendix has been signed off prior to campaign.
• Work with internal teams to ensure marketing recon reports and invoices are shared with external parties timely and following on collection of payment.
• Assist to reconcile and discrepancies raised between internal and external parties.
• Register new partners to the system with accuracy.
• Create regular reporting mechanisms (e.g., weekly progress updates), identify risks, and resolve delays to ensure project success.
• Ensure high-quality, timely delivery of strategic partnership program projects aligned with organizational goals.
• Liaise with internal and external teams to ensure agreement amendments are fully reviewed and executed.
• OperationsWork closely with internal teams (e.g., Country BDs, Solution, Product, Compliance, Finance) to integrate partner solutions and enhance processes.
• Partner with cross functional teams, including upstream business teams, Technical Support, Legal, Marketing & Growth to resolve payment operations day to day efficiently and effectively.
• Customer Complaint Cases - related to Payment ChannelsLiaise with TTS, internal & external partners, to resolve issues in a timely manner.
• Your role as a future leader: At Deloitte, we believe in the importance of empowering our people to be leaders at all levels. We connect our purpose and shared values to identify issues as well as to make an impact that matters to our clients, people and the communities. Additionally, Analysts across our Firm are expected to:Demonstrate a strong commitment to personal learning and development.
• Understand how our daily work contributes to the priorities of the team and business.
• Understand the set expectations and demonstrate accountability in keeping personal performance on track.
• Actively focus on developing effective communications and relationship-building skills with stakeholders, clients and team.
• Demonstrate an appreciation for working with others.
• Understand what is fundamental to Deloitte s success as a business.
• Demonstrate integrity and an awareness of strengths, differences, and personal impact.
• Develop their understanding of Deloitte and offer a fresh perspective.
• Requirements:Minimum Qualification(s):Bachelor s degree in Business, Marketing, or Finance.
• 1-2 years of working experience, ideally in Payment or Fintech operations, e-Commerce or Tech company, Payment and Fintech industries are preferred.
• Ability to work in a fast-paced, global environment with multiple stakeholders.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
• Strong communication and collaboration skills to work cross-functionally with internal teams and stakeholders.
• Ability to analyze data and make data-driven decisions.
• Proven ability to manage multiple partnerships and projects simultaneously.
• Strategic thinker with a results-oriented mindset.
• Preferred Qualification(s):Experience in Payment/Fintech industries will be a plus.
• Experience in handling payment/wallet/card/settlement/digital banking related operations, cross-border payment or user product experience is preferred.
• Strong negotiation and contract management skills.
• Key Requirements:Problem-solving skillsBe able to take on the assigned tasks and brainstorm on possible ways of execution.
• Be able to trial-and-error to test what could be working, why and why not.
• Be able to step back and summarize lessons learned.
• Organizational & cultural fitBe able to survive and thrive in an entrepreneurial and start-up environment.
• Be proactive in taking on tasks.
• Be result-oriented..
• Due to volume of applications, we regret that only shortlisted candidates will be notified.
• Please note that Deloitte will never reach out to you directly via messaging platforms to offer you employment opportunities or request for money or your personal information. Kindly apply for roles that you are interested in via this official Deloitte website.
• This role is open to those that possess a valid permit or status to work in Thailand. Requisition ID: 113588In Thailand, the services are provided by Deloitte Touche Tohmatsu Jaiyos Co., Ltd. and other related entities in Thailand ("Deloitte in Thailand"), which are affiliates of Deloitte Southeast Asia Ltd. Deloitte Southeast Asia Ltd is a member firm of Deloitte Touche Tohmatsu Limited. Deloitte in Thailand, which is within the Deloitte Network, is the entity that is providing this Website.

Experience:

3 years required

Skills:

Compliance, Finance, Microsoft Office

Job type:

Full-time

• Support day-to-day operational activities related to Recovery, Compliance, Finance, or other assigned functions.
• Assist in monitoring operational processes to ensure accuracy, efficiency, and compliance with internal procedures.
• Support preparation and follow-up of operational tasks as assigned by supervisors.
• Administration & Documentation.
• Prepare, organize, and maintain administrative documents and records in an accurate and systematic manner.
• Ensure completeness and correctness of documentation for internal control and audit purposes.
• Support audit activities by preparing required documents and information.
• Reporting & Data Support.
• Prepare operational and administrative reports for management and related teams.
• Compile, verify, and maintain data to support analysis and operational decision-making.
• Assist in tracking key operational information and performance indicators.
• Coordination & Support.
• Coordinate with internal teams and relevant stakeholders to ensure smooth workflow and task completion.
• Provide administrative and operational support to assigned teams or projects.
• Perform other duties as assigned to support team and organizational objectives.
• Bachelor s degree in Business Administration, Management, Finance, or related fields.
• 0-3 years of experience in administrative, operations support, or related roles.
• Basic understanding of operational processes or back-office functions.
• Proficient in Microsoft Office applications (Word, Excel, PowerPoint).
• Good coordination, communication, and organizational skills.
• Detail-oriented, responsible, and able to handle multiple tasks effectively.
• Preferred Qualifications.
• Experience in banking, financial institutions, AMC, or related businesses.
• Familiarity with documentation management systems (DMS) or workflow systems.
• Strong Excel skills, including Pivot Tables and Lookups.
• Ability to analyze data and support process improvement initiatives.
• We're committed to bringing passion and customer focus to the business.
• If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us.

Skills:

Compliance, Automation, Meet Deadlines

Job type:

Full-time

• Supports the implementation billing operations to maximize effectiveness and accuracy.
• Assists with auditing the integrity and accuracy of data entered into the system.
• Receives details instructions to monitor operation of the billing system.
• Assists with reconciling financial information, files and records to ensure the availability and accuracy of the information.
• Supports the implementation of written policies and procedures that govern billing operations.
• Receives detailed instructions to drive the implementation of new billing systems and/or integration of changes to existing billing system.
• Investigate and analyzes any collection matters raised by management.
• Processes new billing files and failed billing files.
• Monitors and corrects data incongruences that could directly impact the quality and billing operations processes.
• Receives detailed instructions to perform a variety of analytical functions including the review and management of large data sets to ensure billing accuracy and compliance with internal controls.
• Assists with continuous process improvement projects related to billing controls, quality and efficiency, and automation opportunities.
• Performs any other billing operations task as requested by management.
• To thrive in this role, you need to have: Process orientated with an understanding of both financial and operational controls.
• Ability to manipulate large amounts of data and compile detailed reports.
• Has planning and organization skills.
• Ability to work under pressure and meet deadlines.
• Verbal and written communication skills.
• Ability to multitask and work independently.
• Ability to produce a high quality of work with meticulous attention to detail.
• Demonstrate high ethics and adherence to company values.
• Ability to prioritize and manage expectations.
• Ability to establish rapport and maintain effective working relationships with internal and external stakeholders.
• Ability to utilize key systems and tools related to billing operations.
• Academic qualifications and certifications: Bachelor's degree or equivalent in Finance or Accounting or related field.
• Required experience: Entry level experience as a Billing Systems Analyst, Billing Operations Practitioner or Specialist.
• Entry level experience working with internal and external stakeholders.
• Entry level experience auditing processes, financial information and systems.
• Entry level experience working with the MS Office Suite, including MS Excel and MS Word.
• Hands-on billing application knowledge and experience.
• Entry level experience with tools such as SQL.
• On-site Working About NTT DATA
• NTT DATA is a $30+ billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world s leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. Our consulting and industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is part of NTT Group, which invests over $3 billion each year in R&D.
• Equal Opportunity Employer
• NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.
• Third parties fraudulently posing as NTT DATA recruiters.
• NTT DATA recruiters will never ask job seekers or candidates for payment or banking information during the recruitment process, for any reason. Please remain vigilant of third parties who may attempt to impersonate NTT DATA recruiters whether in writing or by phone in order to deceptively obtain personal data or money from you. All email communications from an NTT DATA recruiter will come from an @nttdata.com email address. If you suspect any fraudulent activity, please contact us.

Experience:

5 years required

Skills:

Compliance, Data Entry, Finance

Job type:

Full-time

• Conduct regular reconciliations of reports to ensure accuracy and completeness of financial records.
• Manage the payment process, including initiating payments, verifying payment details, and reconciling accounts payable transactions.
• Ensure compliance with relevant regulations and internal controls governing consignment transactions.
• Proceed financial transactions, including document review, data entry, and verification of transaction details.
• Serve as a point of contact for clients regarding consignment finance transactions, addressing inquiries, and providing assistance as needed.
• Collaborate with cross-functional teams, including procurement, finance (AR/AP), and operations, to support projects and initiatives.
• Work with different departments to understand the mechanics of coupons, campaigns and other e-commerce related features.
• Prepare regular reports for internal stakeholders and external partners as required.
• Perform other tasks as assigned.
• Bachelor s degree in accounting, finance, purchasing, economics or relevant fields.
• 5+ years of experience in finance operations.
• Experience working in or with e-commerce platforms is a plus.
• Excellent Microsoft Office proficiency is required.
• Able to communicate and coordinate with internal stakeholders.
• Ability to work under pressure and in a fast-paced environment.
• High sense of responsibility and high attention to detail.
• Location: True Digital Park, Bangkok.

Experience:

1 year required

Skills:

Assurance, Meet Deadlines

Job type:

Full-time

• Analyze various types of fraud cases and coordinate with the Quality Assurance (QA) team to ensure alignment in operational guidelines, including co-developing Standard Operating Procedures (SOPs).
• Review and summarize issues raised from customer inquiries to improve workflows, operational policies, and ensure appropriate customer response coordination.
• Effectively manage and maintain employee work shifts and rosters.
• Prepare weekly and monthly slides summarizing feedback with actionable recommendations, based on operational guidelines.
• Perform other duties as assigned.
• Requirements: Bachelor's degree in any field.
• 1 year of experience in Fraud Operations, Fraud Analysis, or Transaction Monitoring.
• Strong understanding of fraud risk patterns and the ability to analyze potential fraud trends.
• Excellent analytical and investigative skills with a problem-solving mindset.
• Ability to work effectively both within a team and across departments, and to provide guidance to achieve shared goals.
• Quick thinker with the ability to handle unexpected situations efficiently.
• Able to work under pressure and meet deadlines.
• Strong interpersonal and communication skills suitable for collaborative environments.
• Self-motivated, detail-oriented, and eager to take on new challenges and solve diverse issues.
• Able to work in shifts (5 days per week; off days may not fall on weekends; working hours 09:00 AM - 06:00 PM).
• Proficient in Microsoft Excel (Intermediate level: formulas, Pivot tables).