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Experience:

3 years required

Skills:

Express, Compliance, Risk Management

Job type:

Full-time

• Define and oversee fraud management framework, policies, and controls across parcel pickup, transit, and delivery processes.
• Monitor fraudulent activities (e.g., fake COD orders, lost/stolen parcels, account takeovers, seller fraud, identity misuse).
• Partner with Risk, Compliance, and Operations to design early-warning mechanisms and detection models.
• Establish PMO governance for fraud-related initiatives, ensuring standardized project planning, reporting, and prioritization.
• Track progress of fraud prevention projects.
• Manage cross-functional project timelines, budgets, and resource allocations.
• Work with hub/line-haul/last-mile operations to close fraud loopholes and enforce compliance.
• Analyze fraud trends, root causes, and operational gaps to recommend process improvements.
• Implement KPIs to measure fraud detection efficiency, financial loss recovery, and process adherence.
• Requirements: Bachelor s degree in Business, Supply Chain, Risk Management, Banking or related field.
• 3-5 years in project management, fraud/risk operations, or logistics/express delivery.
• Proven ability to manage cross-functional projects with governance and reporting.
• Analytical skills with proficiency in Excel/SQL; experience with BI tools (Power BI/Tableau).
• Excellent stakeholder management, communication, and change management skills.
• High integrity, problem-solving mindset, and ability to work in a fast-paced environment.

Job type:

Full-time

• Lead and oversee Security Operations Center (SOC) activities.
• Manage and coordinate incident response processes across the organization.
• Develop and maintain incident response playbooks and procedures.
• Perform threat intelligence analysis and monitor evolving cyber threat landscapes.
• Conduct security risk analysis and recommend mitigation strategies.
• Collaborate with IT, Risk, Compliance, and Business Units to enhance cybersecurity posture.
• Provide strategic cybersecurity guidance and recommendations to management.
• Mentor and coach SOC and Incident Response team members.
• Support internal and external security audits and compliance activities..
• Bachelor s degree or higher in Cybersecurity, Information Technology, or related field.
• Minimum 7 years of experience in cybersecurity roles.
• Proven experience managing SOC or Incident Response teams.
• Strong knowledge of threat detection, incident handling, and digital forensics.
• Strong understanding of security frameworks and standards such as ISO 27001, NIST, and MITRE ATT&CK.
• Strong analytical, investigative, and problem-solving skills.
• Leadership and team management capabilities.

Experience:

No experience required

Skills:

English

Job type:

Full-time

• We are seeking a charismatic and experienced F&B Operations Manager to lead our hotel s flagship jazz bar. This is a key position with a leading luxury hotel in Bangkok and offers a competitive package.
• The Role.
• Manage the daily operations, atmosphere, and guest flow of a high-end F&B and entertainment venue. Ensure a seamless blend of world-class service, premium beverage delivery, and live musical entertainment. Lead and inspire a team of service professiona ...
• Key Requirements.
• Must have a professional background in managing restaurants/bars, high-end lounges, or entertainment-led dining venues. Strong knowledge of beverage operations and nightlife trends. Ability to manage high-volume service while maintaining luxury standards.
• To Apply: Ready to lead Bangkok s most exciting stage?.
• Send your CV to: [email protected].
• RestaurantGeneralManager#NightlifeManager #HospitalityManagement #OperationsManager #JazzBar #ThailandHospitality #HiringNow #HotelJobs.

Job type:

Full-time

• About the teamThis Global E-Commerce Operations team plays a crucial role in onboarding sellers, driving and empowering business growth, enhancing user experience, and ensuring efficient operations and sales support. We are on a mission to reshape the E-commerce landscape and here's a unique opportunity for a seasoned Human Resources Business Partner to support our business teams do just that. You will be responsible for performance reviews, learning and development, and employee retention while also improving existing processes and procedures while collaborating with key stakehold ...
• Minimum Qualifications:1. Minimum 5 years of Human Resources working experience2. Strong written and spoken English3. Comprehensive HR knowledge, especially hands-on experience in employee relations and performance management4. Have in-depth knowledge of compliance and labor laws5. Highly organized and self-sufficient6. BA/BS degree preferred

Skills:

Data Entry, Research

Job type:

Internship

• we encourage you to apply early.
• Assist with administrative tasks and support daily operations.
• Help with data entry, document management, and information verification.
• Support specific projects by conducting research, preparing reports, and tracking progress.
• Provide assistance with industry categorization and contact information cleanup.
• Collaborate with various teams to ensure project milestones are met.
• Participate in meetings and contribute to brainstorming sessions.
• Minimum Qualifications: - Currently pursuing a degree in Business Administration, Project Management, or a related field. - Strong data capability, proficiency in SQL/Tableu/Power Bi is preferred Strong organizational and multitasking skills.
• Preferred Qualifications: - Proficient in Microsoft Office Suite (Word, Excel, PowerPoint). - Good communication skills and attention to detail.
• By submitting an application for this role, you accept and agree to our global applicant privacy policy, which may be accessed here: https://careers.tiktok.com/legal/privacy. If you have any questions, please reach out to us at [email protected].

Skills:

Microsoft Office, Excel

Job type:

Full-time

• Prepare, assign tasks, and coordinate with EDC Vendors for EDC machine installation.
• Prepare reports related to EDC machine installation.
• Set up EDC information in the relevant system.
• Coordinate with Krungsri Bank s affiliated company to install the installment payment program on EDC machines.
• Reconcile EDC stock. - Support testing of related systems before going live in production.
• Bachelor's Degree in any fields.
• At least 1 year of experience Card Business especially in Acquiring site. or related fields.
• Knowledge of Financial and Banking business (if any).
• Computer literate in Microsoft Office - Word & Excel.
• Customer service oriented.
• Proactive, self-motivated and high responsibility.
• Able to work in a team environment.
• Possess good service mind and patient.
• Able to work under pressure.
• FB: Krungsri Career (http://bit.ly/FacebookKrungsriCareer).
• LINE: Krungsri Career (http://bit.ly/LineKrungsriCareer).
• Talent Acquisition Department
• Bank of Ayudhya Public Company Limited
• 1222 Rama III Rd., Bangpongpang, Yannawa, Bangkok 10120.
• Applicants can read the Personal Data Protection Announcement of the Bank's Human Resources Function by typing the link from the image that stated below.
• EN (https://krungsri.com/bprivacynoticeen).
• ผู้สมัครสามารถอ่านประกาศการคุ้มครองข้อมูลส่วนบุคคลส่วนงานทรัพยากรของธนาคารได้ โดยการพิมพ์ลิงค์จากรูปภาพที่ปรากฏด้านล่าง.
• ภาษาไทย (https://krungsri.com/bprivacynoticeth).

Job type:

Full-time

• ตรวจสอบข้อมูลและการทำรายการของลูกค้า.
• วิเคราะห์ความเสี่ยงจากการผูกบัญชีธนาคาร และ/หรือ ข้อมูลการยืนยันตัวตนของลูกค้า.
• ติดต่อสื่อสารกับลูกค้าเพื่อทำการยืนยันตัวตน และยืนยันรายการ.
• ประเมินและวิเคราะห์ความเสี่ยงจากพฤติกรรมการทำรายการของลูกค้า.
• ตรวจสอบและติดตามการทำรายการที่มีความเสี่ยง เพื่อตัดสินใจในการอนุมัติหรือปฏิเสธรายการ.
• ประสานงานภายในทีมเพื่อพัฒนาขั้นตอนการทำงาน สำหรับรายการหรือสินค้าที่มีความเสี่ยงจากการทุจริต.
• รายงานธุรกรรมที่น่าสงสัยลงระบบงาน.
• Requirements: สำเร็จการศึกษาขั้นตํ่าในระดับปริญญาตรี (เกรดเฉลี่ยไม่ตํ่ากว่า 2.50).
• ประสบการณ์ในการทำงาน 0 - 2 ปี.
• หากมีประสบการณด้านวิเคราะห์ความเสี่ยง งานธนาคาร หรือ Customer Service จะพิจารณาเป็นพิเศษ.
• ทำงาน 5 วัน ต่อสัปดาห์ (วันหยุดอาจไม่ตรงวันเสาร์หรือวันอาทิตย์).
• สามารถทำงานกะกลางคืนในช่วงเวลาประมาณ 21.00 น - 06.00 น. หรือ 22.00 น.- 07.00 น.ได้.
• สามารถทำงานเป็นกะ และวันหยุดได้.
• สามารถทำงานร่วมกับผู้อื่นได้ มีมนุษยสัมพันธ์ดี.
• สามารถสื่อสารภาษาอังกฤษได้จะพิจารณาเป็นพิเศษ.
• สามารถทำงานล่วงเวลาได้.

Skills:

English

Job type:

Internship

• Currently pursuing a Marketing/Business/Communications or a related technical discipline.
• Fluent in spoken and written English.
• Graduation in 2026 or later; able to commit to at least 4-5 days per week, with an internship duration of at least 3-6 months.
• Preference for candidates with overseas living/study experience and a strong interest in international markets.
• Strong communication skills, stress resistance, attention to detail, strong sense of responsibility, and ownership mindset.
• By submitting an application for this role, you accept and agree to our global applicant privacy policy, which may be accessed here: https://careers.tiktok.com/legal/privacy If you have any questions, please reach out to us at [email protected].

Skills:

Finance, English

Job type:

Full-time

• Complete to register customer application and execute Payment.
• Report FX position to Treasury dealer to get exchange rate or set up FX contract within time frame.
• Select proper correspondent bank and Standard Settlement Instruction.
• Check the completeness of execution by making the voucher consolidation and end-day report.
• Control the application on hand and safe-keep the application with good control.
• Make authorities reports such as DMS report, AMLO and suspicious report.
• Perform additional assignments which may be supervisor as being back support cross function.
• Bachelor s Degree Major in Finance, Economics or related fields.
• Good command of English.
• FB: Krungsri Career (http://bit.ly/FacebookKrungsriCareer).
• LINE: Krungsri Career (http://bit.ly/LineKrungsriCareer).
• LinkedIn: Krungsri Career.
• Talent Acquisition Department
• Bank of Ayudhya Public Company Limited
• 1222 Rama III Rd., Bangpongpang, Yannawa, Bangkok 10120.
• Applicants can read the Personal Data Protection Announcement of the Bank's Human Resources Function by typing the link from the image that stated below.
• EN (https://krungsri.com/b/privacynoticeen).
• ผู้สมัครสามารถอ่านประกาศการคุ้มครองข้อมูลส่วนบุคคลส่วนงานทรัพยากรของธนาคารได้ โดยการพิมพ์ลิงค์จากรูปภาพที่ปรากฏด้านล่าง.
• ภาษาไทย (https://krungsri.com/b/privacynoticeth).

Skills:

Legal, English

Job type:

Full-time

• Partner with your assigned business unit(s) and ensure a deep understanding of business strategy and implement high-quality HR practices within the team.
• Consult with line management and provide HR guidance when appropriate, including talent development, performance management, and employee relations.
• Proactively assess team and employee development needs, make recommendations, and implement appropriate solutions.
• Manage employee disciplinary issues and provide advice to business leaders on ways to manage each case.
• Integrate and partner with HR colleagues in the Learning & Development, Compensation & Benefits, HR operations, and other HR teams to implement solutions.
• Drive employee engagement agenda for the employees in your business unit(s).
• Be the ambassador of TikTok organizational culture.
• Plan and implement organizational cultural activities.
• Bachelor s degree or above.
• 3+ years of Human Resources Business Partner in a high-growth company.
• Current or prior experience in technology, internet, or digital platform organizations, supporting fast-growing, large-scale operations in high-ambiguity legal or regulatory environments.
• Proven experience owning end-to-end HR support for large employee populations (100+ employees), including leading or acting as a key contributor to enterprise-level performance management processes (e.g. performance reviews, calibration, PPRA-type forums) across multiple markets, as well as complex organizational and workforce changes at scale.
• Excellent written and spoken business English, used as the primary working language in regional stakeholder and decision-making forums.

Skills:

Quality Assurance, Assurance, Data Analysis, English

Job type:

Full-time

• Perform daily operational tasks such as quality inspection, guidelines and process optimization, queue assignment, and handling escalations for the evaluation project.
• Work closely with stakeholders to stay updated on guideline developments and provide feedback on implementation and execution.
• Conduct daily audits on an internal system and provide error analysis and feedback to stakeholders (R&D & Product Manager).
• Monitor the quality scores of evaluators and conduct root cause analysis with the management team.
• Monitor project data, record daily output and quality scores, prepare data analysis/reports for projects, and validate reports and data provided to stakeholders/partners.
• Localize the guidelines and design training schedules and coordinate and liaise with key stakeholders to ensure the successful go live within the targeted timeframe.
• Deliver process/product/guideline training to new joiners.
• Play a role in setting up product knowledge tests, sharing result analysis, and working with key stakeholders to improve the product knowledge of the team.
• Completion of Bachelor's degree or above.
• Proficiency in English and Thai as working languages.
• 1 year of experience in Quality Analyst/Quality Assurance, particularly in search engine evaluation.
• Familiarity with search engines, social media algorithms, and SEO.
• Demonstrated computer proficiency with Office software.
• Deep understanding of local culture and internet usage habits.
• Attention to detail and ability to use data analysis to identify trends.

Job type:

Full-time

• วิเคราะห์ ตรวจสอบ จัดทำ นำเสนอเอกสารธุรกรรมการบริหารความเสี่ยงราคาน้ำมัน เพื่อลงนาม และรายงานสรุปการทำธุรกรรมการบริหารความเสี่ยงราคาน้ำมัน.
• ตรวจสอบสัญญาข้อตกลงการทำธุรกรรม พร้อมทั้งจัดทำเอกสารในการขออนุมัติการทำธุรกรรม ตามกฎระเบียบของบริษัทฯ.
• จัดทำรายงานเพื่อประเมินสถานการณ์และ Mark to market ประจำวัน, ประจำเดือน, ไตรมาส ต่อผู้บริหารและหน่วยงานที่เกี่ยวข้อง.
• สรุปตรวจสอบการชำระบัญชีเมื่อ ถึงวันครบกำหนดสิ้นสุดสัญญาในแต่ละงวด.
• จัดเก็บสัญญาการทำธุรกรรม จัดทำ ISDA, KYC กับคู่ค้า.
• ปริญญาตรีขึ้นไป สาขาวิศวกรรมเคมี, โลจิสติกส์, บริหารธุรกิจ, การเงิน หรือสาขาที่เกี่ยวข้อง.
• มีมนุษยสัมพันธ์ดี มีทักษะในการประสานงาน ติดต่อสื่อสาร และเจรจาต่อรอง.
• มีความรับผิดชอบสูง สามารถแก้ปัญหาเฉพาะหน้าและปฏิบัติงานภายใต้ความกดดันได้ดี.
• มีทักษะในการวิเคราะห์ คำนวณ และสามารถนำเสนอได้ดี.
• สามารถใช้งานโปรแกรม Microsoft Excel ในการวิเคราะห์ข้อมูลได้ดี.
• Minimum GPAX 3.00, Minimum TOEIC score 700 pts.

Skills:

Finance, Excel, Power point

Job type:

Full-time

• Bachelor's degree/master's degree in business administration management/finance/economics.
• Knowledge and experience in Banking industry.
• Being familiar with MSOffice (Excel, Word, Power Point).
• FB: Krungsri Career (http://bit.ly/FacebookKrungsriCareer).
• LINE: Krungsri Career (http://bit.ly/LineKrungsriCareer).
• LinkedIn:Krungsri Career.
• Talent Acquisition Department
• Bank of Ayudhya Public Company Limited
• 1222 Rama III Rd., Bangpongpang, Yannawa, Bangkok 10120.
• Applicants can read the Personal Data Protection Announcement of the Bank's Human Resources Function by typing the link from the image that stated below.
• EN (https://krungsri.com/b/privacynoticeen).
• ผู้สมัครสามารถอ่านประกาศการคุ้มครองข้อมูลส่วนบุคคลส่วนงานทรัพยากรของธนาคารได้ โดยการพิมพ์ลิงค์จากรูปภาพที่ปรากฏด้านล่าง.
• ภาษาไทย (https://krungsri.com/b/privacynoticeth).
• บทสรุปเกี่ยวกับงาน.
• Responsibilities Job Description / Responsibilities Consult and support for all related the Cash Management System s matter..
• จุดขายสำคัญ.
• Knowledge and experience in Banking industry.

Experience:

2 years required

Skills:

Energetic, Good Communication Skills, Leadership Skill, Management, Recruitment, Thai, English

Job type:

Full-time

• Monitor and ensure smooth daily operations across all Browny stores using both online and offline, existing and newly invented tools to achieve the KPI at the lowest cost.
• Analyze sales data and customer behavior to identify opportunities for revenue growth and implement effective strategies.
• Develop and enforce quality standards to maintain high levels of customer satisfaction.
• Oversee and support store managers remotely, providing guidance and ensuring adherence to company policies and procedures.
• Design and implement tools and standard operating procedures (SOPs) to improve operational efficiency and effectiveness.
• Utilize the Browny Hub dashboard to generate reports on store performance, identifying trends and areas for improvement.
• Bachelor's degree in Business Administration, Operations Management, or a related field.
• Minimum of 2-5 years of experience in operations or back-office management, preferably in the retail or service industry.
• Proficient in data analysis and familiar with management systems like Browny Hub.
• Strong leadership and communication skills for effective remote team management.
• Ability to develop and implement operational tools and procedures.
• Fluent in Thai; proficiency in English is an advantage.
• Experience in chain business operations is a strong advantage.
• Why Join Us?.
• At Browny Wash & Dry, we value innovation, efficiency, and customer satisfaction. Joining our team means being part of a forward-thinking company that is revolutionizing the laundromat industry in Thailand. We offer opportunities for professional growth and the chance to make a significant impact on our operations.

Experience:

4 years required

Skills:

Express, Payroll, Compliance, English

Job type:

Full-time

• Job Description: Coordinate and manage the complete payroll cycle (bi-weekly/monthly) with an outsourced payroll provider, ensuring timely, accurate, and compliant payroll delivery for employees.
• Prepare, validate, and consolidate payroll inputs such as attendance, variable pay, statutory deductions, and employee lifecycle changes (e.g., new hires, transfers, terminations).
• Review payroll calculations, preview reports, and statutory summaries to ensure accu ...
• Ensure strict compliance with labor laws, tax regulations, social security, provident fund contributions, other statutory reporting requirements (e.g., PND1, PND91, SSO, WHT), and internal policies.
• Coordinate with HR, Finance, and other departments to ensure smooth payroll operations.
• Manage employee inquiries and escalations regarding payroll, tax, and benefits in a timely and professional manner.
• Support the HR and Finance teams in payroll-related reconciliations, accruals, and financial reporting.
• Maintain the confidentiality and integrity of payroll data, ensuring accuracy in HRIS and payroll systems.
• Prepare reports and documentation for internal and external audits and liaise with auditors as required.
• Identify process gaps, recommend automation opportunities, and implement improvements to enhance payroll accuracy and efficiency.
• Stay up to date with legal changes and industry best practices related to payroll.
• Requirements Bachelor s degree in Human Resources, Accounting, Business Administration, or a related field.
• Minimum of 4 years of progressive experience in payroll operations, including direct collaboration with outsourced payroll providers.
• Solid knowledge of labor laws, personal income tax, and statutory requirements.
• Advanced skills in Microsoft Excel and Google Sheets (e.g., VLOOKUP, PivotTables, reconciliation tools), App script.
• Excellent communication skills in both Thai and English, with the ability to coordinate effectively across departments and with external vendors.
• Strong analytical and problem-solving skills, with high attention to detail.
• High level of integrity, confidentiality, and professionalism.

Experience:

2 years required

Skills:

Express, Compliance, Data Analysis

Job type:

Full-time

• Support operations to run smoothly in reverse flow and exception order management flow operations.
• Analyze exception order root cause and point of occurrence to reduce number of exception orders.
• Identify gaps for improvement in-station parcel compliance and coordinate with relevant teams to improve process more efficiently and effectively.
• Manage dispute operations for internal and external SPX operating model.
• Reconcile stuck loss to comply with exception process and SOC for liquidation.
• Align with CX team on handling process, SLA days from Ops feedback.
• Make decision on complicated case from ticket/ stuck order for loss and claim process.
• Analyze and report Recovery team OKR and project/ initiatives progress to Team Lead.
• Requirements:Bachelor's degree with 1-2 years of related experience.
• Ideally from logistics, operations management, or data analysis background.
• Strong interpersonal, analytics, and problem-solving skills.

Skills:

Salesforce, Sales, Scrum

Job type:

Full-time

• Responsible for the executing on the day-to-day configuration, support, maintenance and improvement of our Salesforce, Consumer Goods Cloud applications.
• Analyze support issues and develop metrics to identify common themes that may indicate the need for additional business user training and potential business process and/or system changes, together with identifying ongoing operational improvements.
• Provide quality end user support in a timely, consistent and efficient manner.
• Ensure system changes are executed to minimize impact to the production system.
• Responsible for ensuring Helpdesk and Support tools, processes and system documentation.
• Responsible for Salesforces user creation and maintenance, including role and profile maintenance.
• Working with and escalating issues to the Saelsforces support partner.
• Bachelor s degree or higher in Computer Science, Information Technology, Software Engineering, or a related field.
• At least 3 years of experience with Salesforce administrator / support and hands-on experience with Sales Cloud.
• Strong understanding of Salesforce best practices and functionality.
• Strong data management abilities.
• Previous experience working in a SCRUM or agile environment preferred.
• Demonstrates logical and lateral thinking considering all angles in their decision making.
• Creative and analytical thinker with strong problem-solving skills.
• Location: BTS Ekkamai
• Working Day: Mon-Fri.

Job type:

Full-time

• Perform and support daily operations for Batch, Report, File transfer gateway.
• Execute Deployment and Change Requests related to Batch Schedule and Job Definitions.
• Create and maintain technical documentation, including process diagrams, design specifications, and user guides.
• Support special tasks and projects assigned.
• Collaborate with internal teams and business stakeholders.
• Bachelor s degree or higher in Computer Science, Computer Engineering, or related fields.
• Good command for shell script, Batch, Power shell.
• Minimum of 3 years of experience in IT Operations or System Administration.
• Excellent communication skills, ability to work under pressure, and willingness to respond to emergency issues on a 24x7 basis.
• Experience with Stone branch, Control-M, Autosys, ESP, IBM OnDemand and Connect Direct is a plus.
• Experience with Mainframe, Windows, Unix systems or in the banking industry is a plus.

Experience:

5 years required

Skills:

Accounting, Thai, English

Job type:

Full-time

• Uphold a strict level of confidentiality.
• Payroll / Commission and salary database update.
• Preparation and submission of Social Security, Payroll, Bonuses, Commissions, Overtime.
• Coordinate and control work permits, visa, passport, any related arrangements with BOI.
• Oversee every single government related documents and matters (Department of Revenue/Department of Business Development/Social Security).
• Issues invoices.
• Send Messenger to clients.
• send EMS to Clients.
• Purchase Groceries and Furnitures.
• Take care of maintenance and housekeeper.
• Assisting solicitors on an ad-hoc basis with legal research, drafting, day-to-day transaction and case management tasks and the development and maintenance of processes and policies.
• Managing the preparation, negotiation and signature of high-volume standard form.
• agreements including NDAs and consultancy agreements.
• Reviewing agreements and preparing contract summaries to be used in the contract signoff process.
• Proven work experience as a senior administrative assistant, virtual assistant or executive administrative assistant.
• In-depth understanding of office management and daily operations.
• Hands on experience with MS Office.
• Excellent verbal and written communication skills.
• Strong organizational and time-management skills.
• Proven experience as a financial controller, accounting supervisor, chief or senior accountant.
• Thorough knowledge of basic accounting procedures.
• In-depth understanding of Generally Accepted Accounting Principles (GAAP).
• Awareness of business trends.
• Familiarity with financial accounting statements.
• Experience with general ledger functions and the month-end/year-end close process.
• Accuracy and attention to detail.
• Aptitude for numbers and quantitative skills.
• BS degree in Accounting, Finance or relevant additional qualification as a personal assistant, secretary and legal will be a plus.

Experience:

1 year required

Skills:

Assurance, English

Job type:

Full-time

• Develop, refine, and maintain Operational Guidelines for assigned policy areas, translating policy intent into clear, actionable instructions and ensuring alignment with policy changes, platform updates, and operational best practices.
• Produce, validate, and maintain high-quality Testing Sets for calibration, QA evaluation, arbitration, and operational assessments, ensuring balanced coverage of scenarios, content types, and edge cases.
• Analyze complex, ambiguous, and high-risk cases to provide structured clarifications ...
• Support arbitration, QA, training, and calibration workflows by identifying misapplication patterns and operational gaps, driving measurable improvements in reviewer accuracy and consistency.
• Collaborate cross-functionally with Policy, Governance, Product, Engineering, Algo, and Training teams to ensure OGs and Testing Sets are scalable, actionable, and effectively translated into SOPs and training materials.
• Track quality and operational metrics to identify improvement opportunities and drive continuous enhancements in enforcement accuracy, workflow efficiency, and cross-team effectiveness.
• Contribute to ad-hoc quality and governance initiatives that enhance enforcement quality, operational effectiveness, and team performance.
• Minimum QualificationsCompletion of Bachelor's degree.
• Relevant internship experience in Policy, Trust & Safety, or Quality Management, or candidates with 1+ years of working experience in Quality Assurance, Training, or Editorial Review.
• Strong command of English with exceptional attention to detail, clarity, and linguistic consistency.
• Demonstrated ability to interpret and enforce complex guidelines or policies in writing-focused workflows.
• Analytical thinker with experience evaluating qualitative content and using data to inform process improvements.
• Ability to design and deliver interactive, engaging training materials and sessions.
• High level of self-motivation, solution-oriented thinking, and ability to multi-task, prioritize, and meet strict deadlines in a fast-paced, collaborative environment.
• Preferred QualificationsPrior experience in Content Moderation, AI operations, or Technical Writing is a significant plus.
• Familiarity with machine-executable logic, labeling frameworks, or test-set workflows.
• Expertise in content moderation policy, operational guideline development, and enforcement workflows.
• Experience collaborating with Policy, Product, Governance, Engineering, or Training teams.
• Knowledge of scenario coverage, positive/negative balance, and dataset validation.
• Job Information
• About TikTok
• TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
• Why Join Us
• Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect - and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.
• We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.
• Diversity & Inclusion
• TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.