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Skills:

Microsoft Office, Excel, SQL, English

Job type:

Full-time

• Structure, Analyze and Solve Problems: leverage data and collaboration to identify problems and opportunities in a structured manner, proposing project ideas and solutions to drive critical operational metrics.
• Own strategic projects: Take ownership of end-to-end projects, or areas of business in CEG (global coverage), collaborating closely with multiple stakeholders such as Customer Support Operations, Product Management, and other Project Management teams.
• Act as a Subject Matter Expert (SME): Become an SME in the respective business areas ...
• Drive continuous improvement: Oversee project progress, evaluate project outcomes, gather feedback, and drive continuous improvement efforts.
• Experience in project management, strategy, operations, management consulting, and/or investment banking.
• Proven track record in managing complex projects with multiple stakeholders.
• Highly analytical and proficient with numbers, capable of defining analysis structures, conquering complex calculation, and making data-driven decision.
• Excellent organization capabilities, and able to operate independently.
• Strong communication skills, both verbal and written, in English, with the ability to adjust your style to suit different perspectives and seniority levels.
• Comfortable working with uncertainty and experimentation in a high-velocity, dynamic, multicultural environment.
• Be a team player with a collaborative mindset.
• Professional experience in Microsoft Office tools (e.g. Excel, Word, and PowerPoint). Skills in SQL/Tableau will be useful.
• Equal Opportunity Employer.
• At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
• We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.
• To all recruitment agencies: Agoda does not accept third party resumes. Please do not send resumes to our jobs alias, Agoda employees or any other organization location. Agoda is not responsible for any fees related to unsolicited resumes.

Skills:

Creative Thinking, Event Planning, Social media

Job type:

Full-time

• Set up and maintain the store atmosphere according to seasonal themes and festivals to ensure a dynamic and welcoming environment for customers.
• Organize engaging events that attract tourists, such as seasonal fruit buffets, Thai dessert showcases, and other culturally relevant experiences to enhance customer engagement.
• Schedule and coordinate performances in-store to enhance the customer experience and create an enjoyable shopping atmosphere.
• Oversee customer service and ensure the store s customer service standards are consistently met, providing excellent experiences that align with the brand values.
• Collaborate with marketing and sales teams to plan and implement promotional campaigns, events, and initiatives that align with the company s strategy and customer engagement goals.
• Manage and develop the customer experience team, including training, performance management, and creating a positive work environment that fosters excellent service.
• Monitor customer feedback, resolve complaints or issues efficiently, and implement strategies to improve customer satisfaction and retention.
• Maintain a high level of store cleanliness, visual merchandising, and product display to ensure a professional and attractive presentation.
• Track and report on the success of events, performances, and initiatives, and recommend adjustments to improve future outcomes.
• Bachelor s degree in business, Marketing, Hospitality, or related field.
• 5 years of experience in customer experience management or a related role, preferably in retail or hospitality.
• Strong leadership skills with experience managing teams and driving customer-centric initiatives.
• Excellent communication and interpersonal skills, with the ability to engage with customers and colleagues effectively.
• Creative thinking and the ability to generate innovative ideas for events and customer engagement activities.
• Strong organizational skills and the ability to manage multiple projects and priorities.
• Experience in event planning, performance coordination, or similar activities is a plus.
• Proficiency in using office software (e.g., MS Office, Google Workspace) and basic knowledge of social media platforms for promotional purposes.
• Passion for customer service and improving customer experience.
• Ability to work flexible hours, including weekends and holidays, to accommodate events and special promotions.

Job type:

Full-time

• ดำเนินการ และตรวจสอบ การดำเนินการในการวิเคราะห์ข้อมูลในกลุ่มผลิตภัณฑ์ (product group) เพื่อให้ได้มาซึ่งยอดขาย และแผนงานพัฒนางานขาย โดยใช้ข้อมูลของลูกค้า.
• วางแผน ดำเนินการ ในการทำงานที่เกี่ยวข้องทีมขายกลุ่มผลิตภัณฑ์ (product group) ในส่วนของการพัฒนาแผนงาน ทั้งรายปี / รายไตรมาสเพื่อให้เป็นไปตามแผนงานของธุรกิจ.
• วางแผนงาน และจัดเตรียมข้อมูลต่าง ๆ ที่เกี่ยวข้องให้แก่ทีมขายกลุ่มผลิตภัณฑ์ (product group)และเป็น Key Partnership กับผู้บังคับบัญชาในการให้คำปรึกษาในเรื่องต่าง ๆ ที่เกี่ยวข้อง.
• วิเคราะห์ ติดตามข่าวสาร หรือกิจกรรมต่าง ๆ ทางการตลาดของคู่แข่งเพื่อนำข้อมูลมาใช้ในการปรับแผนงานเพื่อการแข่งขัน.
• วิเคราะห์ และสนับสนุนข้อมูลในการมองหาโอกาสการเติบโตของธุรกิจ.
• ปริญญาตรีด้านการตลาด/บริหารธุรกิจและมีประสบการณ์ในระดับการบริหารอย่างน้อย 3-5 ปี.
• มีประสบการณ์ด้านการตลาดและการขายสินค้าเครื่องดื่ม หรือ FMCG ในช่องทางโมเดิร์นเทรด ไม่น้อยกว่า 5 ปี และมีความเข้าใจกระบวนการจัดจำหน่ายในช่องทางนี้อย่างละเอียด และผลกระทบกับช่องทางการจัดจำหน่ายอื่นๆ.
• มีความรู้ในด้านการบริหารกลยุทธ์ทางการตลาด และช่องทางการจัดจำหน่าย.
• มีความรู้ในการใช้งานคอมพิวเตอร์โปรแกรม MS office, Space Management.
• มีทักษะในการวางแผน นำเสนอแผนงาน การจัดการและการวิเคราะห์.
• มีทักษะในการอ่าน Data ของ Nielsen, EGG Digital และ C-Smart ได้.
• ติดต่อสอบถาม.
• สำนักทรัพยากรบุคคล.
• บริษัท โมเดิร์นเทรด แมนเนจเม้นท์ จำกัด.
• อาคารเล้าเป้งง้วน 1 ชั้นที่ 26 333 ซอยเฉยพ่วง ถนนวิภาวดีรังสิต แขวงจอมพล เขตจตุจักร กรุงเทพมหานคร 10900.

Skills:

Project Management, Analytical Thinking, Negotiation, English

Job type:

Full-time

• Oversee customer inquiries related to application usage, technical issues, and troubleshooting.
• Lead and train a team of customer service representatives and support specialists.
• Identify common customer pain points and collaborate with the development team for application enhancements.
• Develop and implement customer service policies to improve user experience.
• Ensure timely and effective resolution of customer concerns.
• Monitor team performance and provide feedback for improvement.
• Monitor KPIs (e.g., customer satisfaction scores, response times, and resolution rates) and report insights.
• Handle escalated issues and complex customer concerns efficiently.
• Bachelor s degree or Master s degree in S/E commerce, Business management, International Business, Marketing and Project Management.
• Minimum 5 years of hands-on experience in Retail operation or customer relationship management area.
• Minimum 3 years in e-commerce platform is a plus.
• Strong background or experiences in business planning, managing the business commercial deals.
• Strong entrepreneurial mindset.
• Proven critical and analytical thinking skill.
• Communication skill with excellent English proficiency.
• Negotiation and persuasion skill.
• Excellent organization skill.
• Impeccable presentation and interpersonal skill.

Experience:

2 years required

Skills:

IC License, Good Communication Skills

Job type:

Full-time

• เป็นที่ปรึกษาทางด้านการเงินส่วนบุคคลให้กับลูกค้า.
• ให้คำแนะนำอย่างมืออาชีพทางด้านการลงทุน พร้อมนำเสนอผลิตภัณฑ์ทางการเงินที่เหมาะสมกับลูกค้า.
• ช่วยวางแผนทางการเงินและการลงทุนที่ตอบโจทย์ความต้องการของลูกค้า รวมถึงการรักษาความสัมพันธ์กับลูกค้าปัจจุบันและขยายความสัมพันธ์กับลูกค้าใหม่.
• วุฒิปริญญาตรีทุกสาขาวิชา.
• มีประสบการณ์การดูแล สร้างความสัมพันธ์ และนำเสนอ ผลิตภัณฑ์การเงินการลงทุน.
• มีใบอนุญาตผู้แนะนำการลงทุน (IC Complex2), ใบอนุญาตนายหน้าประกันชีวิต, ใบอนุญาตนายหน้าประกันวินาศภัย.
• มีมนุษยสัมพันธ์สามารถดูแลรักษาความสัมพันธ์ที่ดีกับลูกค้า และทักษะการสื่อสารที่ดี.
• เป็นตามข้อตกลงของธนาคาร.
• มีค่า Transport Allowance.
• มี Fleet Card น้ำมัน.
• สถานที่ปฏิบัติงาน.
• ภาคเหนือ : เชียงใหม่, พิษณุโลก, นครสวรรค์.
• ภาคตะวันออก : ชลบุรี, พัทยา, ระยอง.
• ภาคตะวันออกเฉียงเหนือ : อุดรธานี, อุบลราชธานี, นครราชสีมา.
• ภาคกลาง : อยุธยา, สระบุรี, สมุทรสาคร, ราชบุรี.
• ภาคใต้ : ภูเก็ต, หาดใหญ่, สุราษฎร์ธานี..

Experience:

3 years required

Skills:

Salesforce, Oracle, Software Development, English, Vietnamese

Job type:

Full-time

• Relationship Management: Develop and maintain relationships with key business and IT partners to understand their goals and priorities..
• Value Realization: Help customers achieve their business outcomes by coordinating Signature Success services, providing proactive feature guidance, and advising on new Salesforce releases..
• Technical Expertise: Act as a trusted advisor on the Salesforce platform, with a specific focus on Mulesoft integration capabilities or equivalent enterprise integratio ...
• Proactive Support: Identify potential challenges and risks, reinforce the value of technical recommendations, and proactively set customers up for success..
• Incident Management: Provide regular updates and communications during infrastructure service degradations, partnering with internal teams for resolution. Track root cause analysis and communicate findings to customers..
• Advocacy: Act as a customer advocate during the triage and resolution of high-severity cases..
• Value Communication: Clearly communicate the value of Signature Success to ensure customer renewals..
• Collaboration: Work closely with internal teams (e.g., Support, Product, Sales) and external partners (including ISVs) to address customer needs..
• 3-5+ years of experience working with the Mulesoft Anypoint Platform.
• OR (if no direct Mulesoft experience): 3-5+ years of hands-on experience with Oracle Integration Cloud, Oracle SOA Suite, and Oracle API Gateway..
• OR (if no direct Mulesoft experience): 3-5+ years of hands-on experience with IBM App Connect, IBM MQ, and IBM Message Broker..
• Cloud Experience: Experience with cloud providers like AWS, Azure, and GCP in the context of integration platforms..
• Web Technologies: Deep knowledge of Internet technologies and protocols such as TLS, HTTP, REST, Webservices, firewalls, web servers, and proxy servers..
• SaaS Connectivity: Experience in connectivity with Enterprise SaaS solutions, including Salesforce, Netsuite, and Workday..
• Containerization: Experience in troubleshooting container and container management technologies like Docker and Kubernetes..
• Experience in Technical Customer Success, SaaS platform use or project leadership, Technology Consulting, Technology Solutions Development, 1 or Technical/Solutions Architecture.
• Exceptional communication and presentation skills at all organizational levels, including executive and C-level.
• Ability to analyze technical concepts and translate them into business terms, and vice versa.
• Knowledge of software development processes and design methodologies.
• Experience leading cross-functional teams to resolve customer needs or projects.
• Fluency in English at a business professional level is required.
• Business professional fluency in at least one additional Southeast Asian language: Thai, Vietnamese, Tagalog, or Malay..
• Mulesoft Certified Developer.
• Salesforce Certified Administrator.
• Oracle Integration Cloud Certified Professional (or equivalent Oracle integration certification).
• IBM Certified Specialist - Messaging (MQ) or IBM Certified Solution Implementer - App Connect (or equivalent IBM integration/middleware certification).
• Knowledge of Salesforce products and features, capabilities, best use, and deployment.
• Experience working with Enterprise-level customers..
• In summary, this Mulesoft CSM role at Salesforce requires a technically strong individual fluent in English and at least one specified Southeast Asian language, with excellent communication and relationship-building skills. They need significant experience with enterprise integration platforms (Mulesoft preferred, or equivalent Oracle/IBM stacks), ideally backed by relevant certifications. They must be passionate about customer success, proactive in their approach, and capable of navigating complex technical environments involving integration within the broader Salesforce ecosystem, particularly for large enterprise customers.LI-Y.
• Accommodations.
• If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form.
• Posting Statement.
• Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

Skills:

Accounts Receivable, Legal, Contracts

Job type:

Full-time

• Perform account accurate records of all accounts receivable transactions on a timely manner.
• Perform and review accounts receivable aging report to ensure that customer payments are fully collected.
• Collaborate with the luxury Leasing Team or Tenant Service Coordinator to resolve tenant inquiries or disputes that related to billing and payment.
• Collaborate with internal auditor & external auditor.
• Collaborate with legal team for contracts verification.
• Review tenant sales data collection and review calculate rental GP income from monthly sales accurately in order to close the monthly account in a timely manner.
• Other tasks as assigned.
• Able to negotiate with tenants should there be any issues regarding payment arises.
• Bachelor s degree in Accounting, Finance, Business Administration or related fields.
• Minimum 8-12 years of experience in accounting especially in Accounts Receivable.
• Knowledge.
• Have a basic understanding of accounting principles.
• At least 3-5 years of experiences in Manager Accounts Receivable.
• Negotiation ability.
• Strong communication, collaboration and problem-solving skills.
• Strong computer skill in MS office, especially in Excel program.
• Proven hands-on experience in SAP accounting application would be advantage.
• Good command of English (Reading and Writing).
• Integrity and business ethic with confidentiality work..

Skills:

Sales, Microsoft Office

Job type:

Full-time

• Develop and maintain strong relationships with key customers, understanding their unique needs and requirements.
• Provide technical expertise and guidance on the selection and application of our specialized food ingredients.
• Obtain reliable market information to participate in establishing and preparing solid business plan(s) and budgets.
• Collaborate with the R&D team to identify new product opportunities and drive innovation.
• Participate in industry events, trade shows and networking activities to stay abreast of market trends and competitor activities.
• Contribute to the development of marketing strategies and promotional materials.
• Prepare and deliver comprehensive sales presentations and proposals to prospective clients.
• Achieve and exceed individual and team sales targets.
• To propose improvement of and/ or within the internal & external processes to the Sales Manager, so as to increase efficiency and effectiveness of the organization.
• What we're looking for.
• Bachelor's degree in food science, food technology or related field.
• 5+ years of experience in technical sales or account management within the Flavors Ingredients ingredients or food manufacturing industry.
• Thorough understanding of food technology, food ingredients business.
• Demonstrated success in building long-term relationships with customers and securing new business.
• Excellent communication and presentation skills, with the ability to translate technical information into commercial value.
• Strong problem-solving and analytical skills to identify and address customer challenges.
• Proficiency in Microsoft Office suite and customer relationship management (CRM) software.
• Willingness to travel within the region to visit customers and attend industry events.

Job type:

Full-time

• Achieves agreed budget and target. Monitors continuously the actual sales performance.
• against budget by products and customers.
• Assists in preparation of marketing plans by.
• Prospect for new customers "Shohauy" and qualify leads.
• Evaluating the size and nature of "Shohauy" market by products.
• Monitors and reports regularly on competitors activities.
• Plans itinerary and customer visits. Report in advance to the District Manager on a weekly.
• basis, planned customer visits and meetings.
• Visits existing and potential key customers at a frequency necessary to achieve the sales.
• target and establishes a long-term business relationship.
• Develops sales strategies and approaches for various products and services, such as special.
• promotions, sponsored events, etc.
• Build relationships with customers and understand their needs.
• Present and demonstrate consumer goods products and services to customers.
• Negotiate and close sales from "Shohauy" customer.
• Very good handling of different CRM systems in order to implement suitable software for our.
• company..
• Bachelor's degree in business administration, marketing, or a related field preferred.
• 5 years of experience in traditional trade sales preferred.
• Strong understanding of "Shohauy" products and services.
• Proven track record of achieving retail network expansion, sales targets and driving business.
• growth.
• Analytical mindset with the ability to interpret data and make informed decisions.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Strong sales and negotiation skills.

Skills:

Research, English

Job type:

Full-time

• To ensure all teams have up to date information prior to each service.
• To answer the telephones promptly, courteously and following the relevant judging standards.
• To handle and accurately process all reservation enquiries ensuring that the maximum possible rate/sale is achieved, in conjunction with restaurant director.
• To pass all special guest requirements to the relevant department required to act upon them.
• To accurately take and process all cancellations and amendments.
• To accurately enter into the reservations system details of the reservation, including correcting guest profiles and to research guests prior to their arrival.
• To accurately file all correspondence relating to reservations processed.
• To welcome guests with warmth and courtesy according to required standards.
• To assist guests with their belonging and ensure that they are returned without delay.
• To observe and to anticipate guest s needs.
• Glean personal and relevant information relating to VIP guests.
• To support the management ensuring a smooth, pleasant and efficient service.
• To use up selling techniques to exceed guest expectations and increase revenue.
• To ensure that the manager is kept informed of all guest comments and complaints.
• To create personalised menu.
• To assist with the service when required in the lounge and restaurant - offering a knowledgeable and friendly service.
• To revise floor plan and check floor is set correctly.
• To use the booking sheet to check name, and refer to guests appropriately.
• To set up and to maintain a nice working area.
• To follow opening / closing duties to required standards.
• Other duties as assigned by superiors.
• Base Salary + On duty Allowance 100฿ / day + Service Charge.
• Full working rights for Thailand only.
• Previous experience in similar role 2 - 3 years.
• F&B background.
• Customer care skills.
• Attention to detail.
• Ability to work under pressure Autonomy & initiative.
• Ability to handle a complex and multi-faceted role.
• Excellent level of English.
• Motivational skills.
• If you are passionate about delivering outstanding customer service and contributing to the success of a dynamic organisation, we encourage you to apply for this exciting opportunity.
• Interested person may send your resume to [email protected].

Job type:

Full-time

• Operate Repeat Phase tactics_Realize higher repeat% of brand/product/service than other competitors' brand/product/service.
• Operate CRM tactics_Customer satisfactio score/Customer retention%/Sales conversion rate/Net Promote Score.
• Explain AS-IS customer journey & Suggest TO-BE for trial/repeat/CRM issue.
• Consumer analysis Contact point analysis, RFM analysis, UI/UX analysis.
• Develop & maintenance segmentation of customer database based on customer experience strategy.
• Develop tactics to gain customer feedback and visualize customer satisfaction score & evaluation.
• Revise & Update brand/product/service/Marketing 4P mix with customer feedback.
• Engage related employees to use new system/database/dashboard.
• Set KPI/ROI of own tasks with leader/manager follow.

Skills:

Market Research, Research, Social media, English

Job type:

Full-time

• Develop and implement comprehensive brand strategies to strengthen market position and drive sustainable growth.
• Conduct market research and competitor analysis to identify opportunities for brand innovation and differentiation.
• Lead the creation and execution of impactful marketing campaigns across multiple channels, including digital, social media, and traditional advertising.
• Manage the brand's product portfolio, ensuring alignment with consumer needs and market trends.
• Monitor and analyze brand performance metrics to inform decision-making and optimize marketing activities.
• Collaborate with cross-functional teams, including sales, product development, and creative, to deliver integrated brand experiences.
• Stay up-to-date with industry trends and best practices to continuously improve the brand's marketing strategies.
• What we're looking for.
• Bachelor's degree in Marketing, Communications, or a related field.
• Minimum 5 years of experience in brand management or marketing, preferably in the FMCG industry.
• Proven track record of developing and implementing successful brand strategies that drive market growth.
• Excellent communication and presentation skills, with the ability to effectively influence and collaborate with cross-functional teams.
• Strong analytical and problem-solving skills, with the ability to use data to inform decision-making.
• Familiarity with digital marketing tools and techniques, including social media, content creation, and analytics.
• Creative mindset and passion for developing innovative, customer-centric marketing campaigns.
• Fluency in Thai and English, both written and verbal.
• What we offer
• At Uni-Charm (Thailand) Co., Ltd.', we provide a dynamic and supportive work environment that empowers our employees to thrive. You can expect competitive compensation, comprehensive benefits, and ample opportunities for professional development and career growth. Join our team and be a part of driving the success of our iconic brands.
• Apply now to become our next Brand Manager and take your marketing career to new heights.

Skills:

Business Development, Contracts

Job type:

Full-time

• Developing and maintaining a productive long term relationship with your customer.
• Acquire a deep understanding of customer needs and requirements.
• Acquire an in-depth understanding of shoppers, categories, and market.
• Adapting and optimizing country commercial guidelines to your specific client.
• Negotiating contracts, promo plans, and innovations.
• Preparing volume forecast and plans.
• Collaborating very closely with teams from other departments;.
• Resolve any clients' issues and problems and act as a link between your customer and the internal teams.

Skills:

Digital Marketing, Social media, SEO

Job type:

Full-time

• Identifying the target tourist demographics and tailoring marketing campaigns to their interests.
• Developing strategies to attract tourists from specific locations or with specific interests.
• Visual Merchandising and Store Appeal.
• Collaborating with merchandising teams to ensure the store's layout and displays are visually appealing to tourists.
• Creating eye-catching window displays and in-store promotions.
• Digital Marketing and Online Presence.
• Managing the shop's online presence, including social media accounts and website.
• Utilizing online advertising and SEO to reach tourists searching for local shops and souvenirs.
• Leveraging online reviews and ratings to build a positive reputation.
• Partnerships and Collaborations.
• Building relationships with local hotels, tour operators, and tourist information centers to promote the shop.
• Collaborating with other local businesses to create cross-promotional opportunities.
• Developing and implementing special promotions, discounts, and events to attract tourist shoppers.
• Creating and distributing marketing materials, such as flyers and brochures, in tourist areas.
• Ensuring that the shop provides a positive and memorable shopping experience for tourists.
• Gathering customer feedback and using it to improve marketing strategies and customer service.
• Monitoring tourism trends and competitor activity to stay ahead of the market.
• Analyzing sales data to identify popular products and optimize marketing efforts.
• In essence, a marketing manager for a tourist shop focuses on creating a compelling and inviting environment that encourages tourists to visit and make purchases.
• Bachelor s degree in Marketing, Business Administration, Tourism, or a related field.
• 5 year experience in marketing, preferably in retail, tourism, or hospitality industries.
• Strong understanding of tourist behavior and local tourism trends.
• Experience in digital marketing, including social media management, SEO, and online advertising.
• Creative skills in visual merchandising and promotional campaign design.
• Excellent communication and interpersonal skills, with the ability to build and maintain partnerships.
• Strong organizational and project management skills.
• Analytical mindset with the ability to interpret sales and customer data to inform strategies.
• Proficiency in marketing tools and software (e.g., Google Analytics, Meta Ads Manager, Canva, etc.).
• Ability to work independently, think strategically, and adapt to a dynamic retail environment.
• Multilingual abilities or experience working in multicultural environments is a plus.

Job type:

Full-time

• Responsible for daily operational performance management and ensure both contractual and operational KPIs are met (responsibility of delivering the service within agreed deadlines and at the required quality).
• Review Journals, Reconciliations, Reports and Analysis. Provide Executive Summary and highlights key issues to the client s senior stakeholders.
• Provide accounting support in the following areas, but not limited to, GL, AP, AR, Inventory, Fixed Assets, journal entry, reporting & analysis, reconciliation, cash ma ...
• Act as an escalation point for all Record-to-Report related issues raised by the client. Analyze complex financial records and reports. Ensure fast resolution of these issues.
• Communication with the client to ensure that the proper department complies with the latest changes in the procedures.
• Develops good client relationships and good relations with the colleagues.
• Lead client meetings to discuss performance and address issues as required.
• Actively seeks opportunities for Continuous Improvement initiatives to improve collection-related processes, services and deliverables to the client.
• Prepares forecasts / budget for the Team.
• Prepare regular / daily reports.
• Complies with all client published policies and procedures and any legal and regulatory requirements that the company is obliged to adhere to.
• Manage and develop highly engaged team - hiring, training, coaching, task planning & workload distribution.
• Assists in the creation of Performance Improvement Plans (PIPs) for team members not meeting expected production or quality targets, monitors program for a defined period.
• Facilitate the operational Change Request (CR) process.
• Educational Qualifications.
• CPA required;.
• Graduate of Accounting or Finance-related courses.
• Others.
• Strong analysis skill and accounting knowledge.
• BPO experience an advantage but not required.
• Proficient in MS Office (particularly Excel and Powerpoint), Oracle or any accounting-related ERPs.
• Strong verbal and oral communication & client-facing skills.
• Minimum 10 years experience in the finance and accounting field; preferably with experience in record-to-report processes/FP&A;.
• At least 6 years of Finance and Accounting managerial experience is required.
• Positive approach in supporting customer & company needs.
• With managerial or supervisory experience, must be able to lead a team of supervisors/team leads.
• Goal-oriented individual with strong time and task management.
• Organized and methodical person with logical approach in addressing issues and strong analytical skills.
• Ability to solve urgent matters and work under pressure.
• Ability to impose a proactive spirit in the team.
• Flexibility, especially in the period of month/quarter/year-end closing.

Experience:

5 years required

Skills:

Business Statistics / Analysis, Industrial Engineering, Analytical Thinking, Own Transportation and Driving Licence, Leadership Skill, English, Thai

Job type:

Full-time

• Collaborate with the executive team to develop and execute business strategies that align with company objectives.
• Drive growth initiatives, operational innovations, and competitive positioning in the laundromat industry.
• Establish key performance indicators (KPIs) and track performance to ensure business sustainability and profitability.
• Develop and implement new business models and expansion strategies to enhance franchise and company-owned operations.
• Operations Management.
• Oversee the end-to-end operations of both DODO and COCO stores, ensuring seamless execution of daily activities.
• Develop and standardize processes for store management, service quality, and customer experience.
• Optimize supply chain, logistics, and maintenance operations for efficiency and cost-effectiveness.
• Implement automation and technology-driven solutions to streamline operations.
• Ensure compliance with all regulatory and safety standards.
• Financial Oversight.
• Work closely with the CFO to manage P&L, budgeting, and financial planning.
• Optimize operational costs while maximizing revenue and profitability.
• Implement performance-based financial models for franchisees and internal teams.
• Analyze financial reports and operational metrics to drive decision-making.
• Leadership and Team Development.
• Build and lead a high-performing operations team, fostering a culture of excellence and accountability.
• Provide mentorship and guidance to franchise partners and in-house store managers.
• Develop training programs to enhance staff capabilities and ensure consistency across all locations.
• Encourage a proactive and problem-solving mindset among team members.
• Innovation and Business Development.
• Identify and implement new initiatives to enhance business operations and customer satisfaction.
• Leverage technology to enhance customer engagement, payment systems, and service efficiency.
• Explore strategic partnerships and collaborations to drive growth and market expansion.
• Bachelor s degree in Engineering (Industrial Engineering preferred) or a related field.
• Graduated from top-tier universities such as Chulalongkorn University, KMUTT, Chiang Mai University, or equivalent.
• 5-10 years of experience in operational management, preferably in industries related to service operations, engineering-based business models, or retail operations. Cross-industry experience is preferred.
• GPA of no less than 3.00.
• Direct experience managing a team of at least 10 direct reports, with a strong ability to prioritize tasks, make minute-to-minute decisions, and manage general operations effectively.
• Proven track record of driving operational efficiencies, business growth, and team leadership.
• Strong analytical, problem-solving, and decision-making skills.
• Ability to adapt and thrive in a dynamic, fast-growing business.
• Excellent communication, negotiation, and stakeholder management skills.
• Master s degree in Business Administration, Branding and Marketing, Engineering Management, or a related field.
• Experience working across multiple industries, particularly in FMCG, manpower management industries, food & beverage, or retail industry.
• Familiarity with technology-driven solutions and digital transformation in operations.
• Salary range: THB 70k - 80k per month.
• Officer-level performance-based KPI incentives.
• Bonus structure: Corporate Performance Bonus, Individual Performance Bonus, and Growth Bonus.
• Browny s Employee Benefits include birthday leave, recreational bonus, free wash & dry service, group health insurance, bereavement support, allowances, and more.
• This role offers an exciting opportunity to lead and innovate within a rapidly growing laundromat business. If you are a strategic thinker, results-driven leader, and passionate about operational excellence, we encourage you to apply.

Experience:

2 years required

Skills:

Good Communication Skills, Teamwork, Microsoft Office, English, Thai

Job type:

Full-time

• Brand Culture Promotion: Accurately introduce the brand culture, product concepts and advantages to customers; Operate social media accounts in accordance with regulations; Ensure the store operations are standardized during the shift (personal image tidying, cleanliness of the store and warehouse environment, hygiene, and display), ensuring customers have a good brand experience.
• Sales Achievement: Be familiar with service processes and sales techniques, provide good customer reception services, build trust with customers, and efficiently achiev ...
• Team Collaboration: Unite with colleagues, cooperate and help each other, fully understand and quickly execute the work arrangements of the store manager.
• Merchandise and Asset Management: Be responsible for inspection, replenishment, return and exchange of goods, display, store cleanliness, and logistical operations during the shift as arranged by the store manager.
• Others: Complete other tasks assigned by superiors.
• Good - looking appearance and temperament, fluent in Thai, proficient in English communication.
• Strong customer service awareness, with affinity, and good at teamwork.
• Recognize and like the brand culture and products.
• Possess self - motivation, a sense of responsibility, and an open - minded attitude towards continuous learning.
• Have certain empathy ability to provide meticulous customer service.
• Have more than one year of sales experience in the same industry or the fashion new retail industry.
• Be familiar with basic computer operations (Excel, Word).
• College degree or above is preferred.

Skills:

Automation, Negotiation, Finance

Job type:

Full-time

• Align pre-sales CFR with the contract and delivery.
• Develop project plans for approval and target execution.
• Manage customer and stakeholder relationships, ensuring alignment throughout all stages of execution.
• Ensure financial performance to meet target Unadjusted Margin.
• Uphold delivery excellence within defined scope, budget, and timeline.
• Comply with applicable directives, with focus on zero impact on people and environment.
• Maintain data accuracy for conscientious and reliable reporting.
• The skills you bring:Consultative Skills.
• Automation.
• Process Management.
• Negotiation.
• Service Delivery Business Understanding.
• Data Analytics.
• Financial Acumen.
• Artificial Intelligence (AI).
• Customer Insights.
• Ericsson Portfolio.
• Stakeholder Management.
• Change and Improvement Management.
• Program/Project Finance Management.
• Customer Relationship Building.
• Project management.

Job type:

Full-time

• We are seeking a dynamic and knowledgeable Product Education and Training Manager for our Aesthetic Products division. This role will be responsible for developing and implementing comprehensive training programs that enhance the understanding and effective use of our aesthetic products among healthcare professionals and clients. The ideal candidate will possess a strong background in aesthetic medicine, excellent communication skills, and a passion for educating others about innovative products and techniques..
• Design, develop, and implement efficient training programs focused on aesthetic products, application techniques, and best practices.
• Create engaging training materials, including curriculum guides, presentations, videos, and hands-on workshops tailored for various audience.
• Organize and facilitate workshops and seminars to demonstrate product usage and techniques in aesthetic procedures.
• Stay updated on the latest industry trends, product advancements, and emerging technologies in aesthetics to provide current and accurate information during training.
• Foster strong relationships with product development teams to ensure that training materials reflect the latest products and techniques.
• Collaborate with sales and marketing teams to align training initiatives with promotional strategies and product launches.
• Assist in creating promotional materials and resources that support the sales team in delivering product education effectively.
• Gather and analyze feedback from training participants to continually improve program content and delivery methods.
• Track performance metrics and training effectiveness, providing regular reports on participant engagement and satisfaction.
• Partner with key opinion leaders (KOLs) and industry experts to enhance the credibility and relevance of training programs.
• Work with customer support teams to address common queries and develop FAQs or training aids for quick reference..
• Bachelor s degree in Nursing, Aesthetic Medicine, Medical Science, Education, or a related field. Advanced degree or certification in aesthetic medicine preferred.
• Minimum of 5 years of experience in training, education, or clinical support within the aesthetic or medical device sectors.
• Proven experience in developing and delivering training programs in aesthetic procedures and products.
• Strong knowledge of aesthetic treatments and products.
• Excellent presentation, communication, and facilitation skills.
• Ability to simplify complex information and engage diverse audiences in a compelling manner.
• Proficiency in using presentation software (e.g., PowerPoint), and other instructional tools.
• Highly motivated with a passion for aesthetics and education.
• Strong interpersonal skills with the ability to build rapport and trust with diverse stakeholders.
• Creative problem-solver with a results-oriented mindset.

Skills:

Research, Finance, Excel, English

Job type:

Full-time

• To obtain and analyse customer insight relating to our shopping centers and help deliver our overall strategy and vision for our malls.
• To analyse both quantitative and qualitative research.
• To work with research agencies to ensure brief is fully understood and the data received is useful.
• To monitor market trends in retail and identify opportunities in our shopping malls.
• To develop relationships with third party property consultants, such as Colliers, CBRE in order to have a full understanding of industry movement e.g. space growth, new styles of shopping center etc.
• To work with the existing mall leasing and planning teams to help form strategies for individual malls.
• To champion customers needs in our shopping malls.
• To work cross functionally with teams such as Property Research, Marketing, Mall Development etc.
• Conduct mall insight analysis on format projects to evaluate mall performance and advise on business decision.
• Take ownership and being a go to person on format strategy, mall insight and mall performance improvement.
• Analyze Sales, Margin and P&L to spot risk/ opportunity and provide recommendation to line manager and business to improve performance at format and individual stores.
• Conduct insight analysis on format projects to evaluate performance and advise on business decision.
• Generate and own performance dashboard. Work closely with Finance and Technology team to publish regular report that helps spotting trend and performance.
• Review all format business case and work with related parties to ensure the business case is practical and lead to format growth..
• Experience in retail / shopping mall environment is a plus.
• Bachelors degree in Business Administration/Marketing, MBA is an advantage.
• At least 5 years experiences in Marketing, Retail Business, FMCG.
• Good command in English (Reading, Speaking, Writing & Listening).
• Require skill of Communication, Collaboration and Presentation -.
• Rationale thinking & good team work.
• Strong analytical and problem-solving skills.
• Detail-oriented with coordination skills.
• Computer skills (Microsoft Word, Excel, Power Point, Microsoft Project), Advance in Microsoft excel and Power Point is a must.
• High skills of excel and power points presentation.
• CP AXTRA | Lotus's
• CP AXTRA Public Company Limited.
• Nawamin Office: Buengkum, Bangkok 10230, Thailand.
• By applying for this position, you consent to the collection, use and disclosure of your personal data to us, our recruitment firms and all relevant third parties for the purpose of processing your application for this job position (or any other suitable positions within Lotus's and its subsidiaries, if any). You understand and acknowledge that your personal data will be processed in accordance with the law and our policy. .