Experience:

1 year required

Skills:

Problem Solving, Excel, English

Job type:

Full-time

• Enhance and maintenance team dashboard and historical data.
• Track and analyze team's commercial performance to identify opportunities for driving growth initiatives.
• Collaborate with stakeholders to push projects, track progress and ensure projects reach expected target with quality time management.
• Manage and lead the seller selection process to ensure a consistent pipeline of quality sellers to support team goals.
• Manage deal hunting for campaign days with top GMV products analysis and progress tracking.
• Implement team KPI metrics and monitor team performance.
• Requirements: Minimum Bachelor s degree in Business, Mathematics, or related fields.
• More than 1 year of professional experience in related fields e.g. E-commerce, Consulting, Technology companies. Fresh Graduates are welcome.
• Logical, analytical and use data-driven approach to problem solving, comfortable with numbers.
• Strong project and stakeholder management, and communication skills.
• Proficient in Excel.
• Good command of English.
• Ability to adapt and thrive in fast-paced dynamic environment.

Skills:

Express, SQL, Excel, English

Job type:

Full-time

• Analyze internal and external data (generally with SQL, Excel, Python).
• Apply structured framework to estimate hard-to-find information and deliver original insights.
• Improve existing estimation and forecast solutions by scrutinizing current assumptions, identifying how our understanding would change if assumptions change, and quantifying these uncertainty (i.e. sensitivity analysis).
• Translate complex data analysis into accessible business-focused reports and recommendations.
• Present results to management on a regular basis.
• Serving as in-house consultant for data-driven solutions.
• Collaborate with stakeholders to build analytics capabilities.
• Maintain data pipelines, dashboards and automations.
• Requirements: Bachelor degree or higher in a relevant field of study.
• Experience working with one or more languages for querying and analysis (e.g. SQL, Python). SQL is minimum required.
• Experience developing automation scripts in Python with Linux environment.
• Strong analytical skills and must be comfortable with analysis of quantitative data.
• Good structural thinker.
• Experience working with multiple stakeholders across various divisions.
• Satisfactory understanding in English.
• Self-driven with willingness to learn and improve.
• Strong sense of responsibility and ability to work in a fast-paced and growth changing environment.
• Experience working with unstructured data is not necessary but is a plus.

Experience:

1 year required

Skills:

Mobile App Testing, Social media, Good Communication Skills, English

Job type:

Full-time

• Primarily conduct pret-release and post-implementation testing.
• Work with business teams and assist to develop and execute test cases based on business requirements.
• Report bugs and errors to development teams promptly for investigation and ensure close monitoring of defect resolution and retest.
• Provide prompt updates on testing progress and clear escalation of potential risks to UAT Project Lead.
• Provide comprehensive documentation of test cases, test results and defect management for the required sign offs.
• Identify and propose ways to constantly improve UAT efficiency.
• Requirements: Bachelor s degree in Computer Science, Technology, Engineering or related field.
• Minimum 1 year of working experience in end-user testing or mobile app testing.
• Previous work experience in e-commerce, Fintech, logistics, backend system, or social media industry would be an advantage.
• Highly goal driven and able to work well in fast paced environments.
• Strong team player and possess good communication skills.
• Good English skills.

Job type:

Full-time

• Project Execution: Execute projects related to improvement initiatives across various departments, including Customer Service (CS), Return & Refund (RR), and Listing & Content.
• Performance Tracking: Help track team performance and identify areas where we can do better.
• Feature Improvements: Collaborate with teams to suggest and implement new feature improvements for our internal tools and platforms.
• Cross-functional Coordination: Work on projects that connect different teams, ensuring everyone is aligned to achieve operational success.
• Data & Reporting: Create clear reports to show project progress and results to the team and leaders.
• Process Optimization: Support projects that aim to make our daily work faster and more efficient.
• What You Will Get to Do: This is a broad, high-impact role focused on project execution and improvement. Depending on your strengths and team matching, you will get to work in one of these areas: Project Execution: Execute projects related to improvement initiatives across various departments, including Customer Service (CS), Return & Refund (RR), and Listing & Content.
• Performance Tracking: Help track team performance and identify areas where we can do better.
• Feature Improvements: Collaborate with teams to suggest and implement new feature improvements for our internal tools and platforms.
• Cross-functional Coordination: Work on projects that connect different teams, ensuring everyone is aligned to achieve operational success.
• Data & Reporting: Create clear reports to show project progress and results to the team and leaders.
• Process Optimization: Support projects that aim to make our daily work faster and more efficient.

Skills:

Research, Social media, Public Relations, English

Job type:

Full-time

• Regulatory Tracking: Monitor, track, and summarize daily/weekly updates on key legislative and regulatory developments in Thailand relevant to e-commerce, digital economy, and logistics (e.g., data privacy laws, new consumer protection guidelines).
• Research Assistance: Conduct background research and gather data to support the team's policy positions.
• Documentation: You might get the opportunity to assist in preparing drafts of policy submissions and internal policy briefings for management review.
• Stakeholder Engagement & Coordination Logistical Support: Provide essential administrative and logistical support for meetings, workshops, and events involving government officials, industry bodies, and external partners.
• Database Management: Maintain and update the Corporate Affairs team's stakeholder contact list and engagement tracker with accuracy and diligence.
• External Exposure: You might get the opportunity to attend external meetings with senior team members to observe policy discussions and learn effective engagement techniques.
• Communications & Media Support Media Monitoring: Monitor traditional and social media for relevant company mentions, industry news, and potential reputation issues.
• Materials Preparation: Assist in collating data, proofreading, and formatting external communication materials, such as press releases, talking points, and presentations.
• Crisis Support: You might get the opportunity to assist in preparing background materials during reputation or crisis management exercises.
• Corporate Social Responsibility (CSR) Execution Project Implementation: Support the day-to-day execution and logistics of local CSR initiatives and community engagement projects.
• Reporting: Assist in gathering success metrics, photos, and materials needed for internal and external CSR reporting.
• Requirements: Education: Bachelor s degree (Fresh Graduate) in Political Science, Public Administration, Law, Communications, International Relations, or a related discipline.
• Experience: Relevant internship experience in government, public relations, public policy, or a technology company is highly desirable but not mandatory.
• Knowledge: Demonstrable interest and foundational understanding of Thailand's regulatory and media landscape.
• Communication: Excellent written and verbal communication skills in both Thai and English are required.
• Strong organizational skills and meticulous attention to detail.
• Proficiency in Microsoft Office Suite (Word, PowerPoint, Excel).
• Ability to work effectively in a fast-paced, high-pressure environment.
• A proactive attitude and a willingness to learn quickly from senior team members.

Skills:

Business Development, Problem Solving

Job type:

Full-time

• Relationship management - Act as the main point of contact for key clients, build strong, long-term relationships, and ensure client satisfaction.
• Strategic planning - Develop and implement tailored account strategies that align with both strategic sellers goals and Shopee focus to drive growth.
• Performance analysis - Analyze data to identify trends, measure performance, and present business reviews to showcase achievements and future opportunities with sellers.
• Problem-solving - Address and resolve sellers issues, complaints and challenges to ensure smooth relationship.
• Requirements: Experience in Key Account Management, Merchandiser, Offline Business, Business Development would be a plus.
• Logical thinking and strong problem solving skills.
• Ability to interact with a broad set of businesses and stakeholders and presenting both over the phone and in person.

Experience:

3 years required

Skills:

Express, Excel, Multitasking, English

Job type:

Full-time

• Monitor and manage operation in Return and Rework team of process and data controlling to accuracy.
• Able to summarize and prepare reports to present to supervisors.
• Works with internal and external functions to properly handle pushed-out parcels.
• Follow up and clear pending parcel status within the system to maintain the predetermined period.
• Able to solve specific problems.
• Requirements: Bachelor's Degree or Logistics management, Supply chain management or any related field.
• At least 3 years of working experience in logistics, supply chain or express industry.
• Be able to communicate in English.
• Good communication and presentation skills.
• High analytical ability - critical and logical thinking and optimization.
• Strong working knowledge of Spreadsheets (Excel/Google Sheets).
• Good team player.
• Multitasking and prioritizing skills.
• Proven working experience in project management.

Experience:

1 year required

Skills:

SQL, Statistics, Python, English

Job type:

Full-time

• Gather requirements and refine scope for data requests/projects from business users and management.
• Create comprehensive SQL queries to generate and conduct reports/dashboards for ad hoc requests from different business units.
• Develop and maintain ETLs for automatic reports and dashboards on the in-house data platform.
• Collaborate with relevant local and regional teams on data acquisition, alignment of business logic/definitions, and functional updates.
• Analyze quantitative data using statistical techniques and provide actionable insights to inform decisions/strategies.
• Work closely with business users in rolling out consumer campaigns with data and analysis support.
• Requirements:Bachelor's/Master's degree, preferably in Analytics, Statistics, Computer Science or Engineering.
• At least 1-2 years of experience in an Analytics, Business Intelligence or Data Engineer role with large, complex, high velocity data is preferred.
• Strong foundation in data query/manipulation using SQL and data visualization.
• Capable of making impactful contributions both as an individual and as a member of a team.
• Able to switch hats between data/technical speak and business/layperson speak.
• Strong analytical and problem-solving skills - possesses a relentless need for investigation and data exploration.
• Results-oriented with a keen eye for detail and ability to solve problems creatively and quickly.
• It s great if you have:Fluency in English.
• Experience in e-commerce or digital payment platforms.
• A global outlook and exposure to work with people from different cultures.
• Python/JAVA or similar programming background.

Experience:

3 years required

Skills:

Excel, SQL

Job type:

Full-time

• Manpower Forecasting: Develop and maintain daily/weekly manpower plans based on volume projections and historical data.
• Resource Optimization: Monitor workload and manpower utilization to ensure peak efficiency across shifts.
• Stakeholder Coordination: Act as the primary point of contact for BPO staff and frontline agents, managing vendor performance and onboarding.
• Bottleneck Analysis: Conduct root cause analysis when operational performance fluctuates due to resource.
• shortages or late arrivals.Equipment Planning: Assist in the planning and tracking of pallets, MHE (Material Handling Equipment), and.
• warehouse consumables.Continuous Improvement: Lead improvement projects to enhance workforce efficiency and subcontractor fulfillment (FFM) rates.
• Requirements:Education: Bachelor s degree in Business Administration, Economics, Logistics Management, or a related field.
• Experience: 0-3 years of experience in workforce management, resource planning, or warehouse operations;.
• fresh graduates with strong analytical backgrounds are encouraged to apply.Analytical Skills: Strong analytical and problem-solving skills with the ability to interpret data and develop.
• actionable insights.Technical Proficiency: Advanced skills in Google Workspace (Sheets) and Excel; experience with SQL or.
• relational databases is highly preferred.Adaptability: Ability to thrive in a fast-paced, dynamic environment with tight deadlines and shifting priorities.
• Leadership: Self-driven with strong verbal communication skills to facilitate cross-functional discussions.
• Flexibility: Ability to work at night and weekends sometimes, to support 24/7 operations.

Experience:

2 years required

Skills:

SQL, Research, Python

Job type:

Full-time

• Southeast Asia (Singapore, Malaysia, Thailand, Indonesia, Vietnam, Philippines).
• East Asia (Taiwan, China, Korea, Japan).
• Latin America (Brazil).
• Job Description: Analyse cost trends across various markets to develop valuable actionable insights for management reporting to C-suite leaders, for decision making on strategic goals.
• Run monthly cost and headcount reporting cadences.
• Drive continuous improvement initiatives to streamline business processes for cost optimisation, value creation and process efficiency enhancement.
• Conduct comprehensive research and analysis of business trends, industry benchmarks and competitive landscape.
• Build and maintain strategic relationships with a variety of different stakeholders from both Regional and Local teams, including functional leaders, process owners and management teams.
• Build lightweight Python/SQL pipelines (API connectors + queries) to extract and consolidate data from multiple independent systems.
• Requirements: Bachelor s in Finance, Accountancy, Analytics, Data Science or related fields.
• 0-2 years of experience in strategy, financial planning and analysis, accounting analytics, reporting, preferably in the e-commerce, logistics, consulting or related industries.
• Detail-oriented with a high degree of accuracy and ability to meet tight deadlines.
• Strong team player, with ability to collaborate effectively with cross-functional teams.
• Excellent verbal and written communication skills, with ability to present financial information to stakeholders.
• Strong proficiency in Microsoft Excel, Powerpoint.
• Basic application knowledge of SQL is required, basic Python would be an advantage.

Skills:

Data Analysis

Job type:

Full-time

• Set up and manage campaign configurations in the backend system, ensuring completeness, accuracy, and timely execution.
• Act as the main contact point for relevant teams, ensuring effective communication and alignment for assigned tasks.
• Collaborate with relevant teams to align on requirements and ensure mutual understanding to set up campaigns in the backend system as per business needs.
• Monitor and assist in resolving daily operational issues and troubleshooting to maintain smooth campaign performance.
• Proactively initiate process improvements to streamline workflows and identify essential features and requirements to enhance operational efficiency.
• Requirements: Bachelor's degree in a related field.
• Proficient in working with Microsoft Excel and Google Sheets, with a strong understanding of necessary formulas, Pivot Tables, and basic data analysis skills.
• Strong attention to detail and the ability to efficiently manage large volumes of data.
• Excellent communication and coordination skills to work effectively with cross-functional teams, and the ability to work both independently and as part of a team.
• Able to work effectively and efficiently toward goals in a complex, diverse, and fast-paced environment.
• Logical thinking and problem-solving mindset with the ability to troubleshoot and resolve operational. issues.
• Proactive attitude in self-learning and a mindset focused on continuous improvement of work processes.
• Experience in e-commerce, food delivery, or working with backend systems or campaign setup tools is a plus.

Experience:

1 year required

Skills:

Business Development, Social media, Problem Solving, English

Job type:

Full-time

• Responsibility to ensure the success of key merchants on Shopee platform including driving Revenue and smooth operation.
• Educating sellers on Shopee features, Shopee promotional campaigns and market insights.
• Building good relationships and trust with merchants to understand more about their business and their key success factors.
• Interact with stakeholders of different teams (example category management, search) to ensure products sold by new sellers receive enough visibility on the product pages.
• Implement campaigns for new sellers, analyse and report their performance.
• Interact with other local teams to share knowledge and replicate best practices.
• Forecast volume and number of new sellers and activities required to incubate them.
• Update the management team on weekly progress.
• Requirements: Bachelor s Degree in Marketing, Business, Economics, or related field. (Fresh Graduate is welcome.).
• 1-3 years of experiences in Key Account Management, Business Development and Sales.
• Strong interests in e-commerce and social media.
• Prior experiences in social media related role would be a plus.
• Ability to adapt and thrive in fast-pace dynamic environment.
• Logical thinking and strong problem solving skills.
• Good command of English and Thai.

Experience:

2 years required

Skills:

Social media, YouTube, Project Management

Job type:

Full-time

• Drive the growth of Affiliate marketing in Shopee, focusing on Creator growth.
• Develop and execute targeted paid social media advertising campaigns (TikTok, YouTube, IG) focused on maximizing affiliate traffic volume.
• Define, implement and execute affiliate growth projects for the Shopee s KOL Affiliates.
• Maintain and manage project timelines, expectations, tasks and resources.
• Conduct deep-dive analysis and understanding of the KOL landscape, performance trend, set targets and plan effective solutions and strategies for program growth.
• Utilize various data pools and metrics in daily operations to create dashboard and provide insights and performance reporting of projects to facilitate decision making.
• Responsible for monitoring and driving project KPIs to targets.
• Coordinate and roll-out project with key stakeholders, not limited to KOL Core Team, KOL Lead KAM, KOL KAM, and cross-team stakeholders.
• Contribute to the development of overall business strategy and long-term goals.
• Play a part in cross-functional projects as necessary.
• Requirements: +2 years of work experience, a plus if worked in project management role prior.
• Structured, able to plan end-to-end execution of initiatives, see through implementation of the initiative, as well as assess initiative effectiveness.
• Logical thinking and able to work in a fast-pace working environment under tight deadline.
• Solid knowledge and understanding of affiliate program and product management is a plus.
• Excellence in using Microsoft Office Excel / Google Sheet.
• Have creative thinking with strong analytical skills and problem-solving.
• Strong communication, interpersonal and problem-solving skills.

Experience:

2 years required

Skills:

Statistics, Analytical Thinking, SQL, English

Job type:

Full-time

• Partner directly with business stakeholders across Shopee Thailand to solve analytical problems and inform decision-making.
• Design and analyze experiments (A/B tests), including hypothesis formulation, metric definition, impact evaluation, and interpretation.
• Build and apply classical data science and statistical models (e.g. regression, tree-based models, forecasting) to support business use cases such as promotions, marketing, logistics, and operations.
• Deliver clear, actionable insights and recommendations through presentations and discussions with stakeholders.
• Develop lightweight data science solutions, including batch inference and API-based model usage (e.g. LLM APIs), where appropriate.
• Manage multiple projects simultaneously in a fast-paced, dynamic environment.
• Requirements: Bachelor s or Master s degree in Statistics, Data Science, Computer Engineering, Computer Science, Econometrics, or a related quantitative field.
• 2-5 years of experience in data analytics, data science, or quantitative modeling roles.
• Self-motivated with strong analytical thinking and business acumen.
• Strong foundation in probability, statistics, machine learning, and AI.
• Proficiency in SQL and Python, with solid coding skills for data manipulation, modeling, and deployment.
• Experience with experimentation and A/B testing frameworks.
• Excellent English communication skills, with the ability to independently present and discuss insights with stakeholders.
• Strong collaborator who can manage multiple priorities in a fast-paced environment.
• Experience in e-commerce, marketing data science, forecasting, or delivering LLM-driven solutions is a plus.

Skills:

Business Development, Project Management, Excel

Job type:

Full-time

• Grow Big Brands: Manage a portfolio of sellers (including famous Supermarket brands). You will advise them on strategy, negotiate deals, and help them increase their sales.
• Hunt for New Partners: Identify and reach out to exciting new sellers. You will pitch Shopee s services (like our fulfillment and retail models) and bring them onto our platform.
• End-to-End Project Management: Take charge of the whole process from creating profes ...
• Master the Numbers: Learn how to manage a "Profit & Loss" (P&L) statement. You will use data to track performance and find new ways for sellers to grow.
• Relationship Building: Work closely with business owners to solve problems and build long-term success.
• Who We Are Looking For Fresh Graduates: You have a degree in any field and are hungry to start your career in a fast-paced tech company.
• Strong Communicators: You can speak and write clearly. You aren't afraid to pick up the phone or meet new people to pitch an idea.
• Analytical Thinkers: You like working with data (Excel) to understand "the why" behind the numbers.
• Fast Learners: Things change quickly here! You need to be able to adapt and learn new systems in a heartbeat.
• The "Can-Do" Spirit: You are proactive, organized, and love hitting targets.
• Why You ll Love Working Here Fast-Track Growth: You will learn more in one year at Shopee than in three years elsewhere.
• Impact: See your hard work result in real sales and growth on the Shopee app.
• Mentorship: Be guided by experienced leaders in the Thai e-commerce industry.

Experience:

2 years required

Skills:

Business Development, Data Analysis, English

Job type:

Full-time

• Develop and design program mechanics, including creating program creatives and communication materials.
• Plan and execute program launches, ensuring clear and effective communication with Key Account Managers, Creators and Brand partners.
• Collaborate closely with cross-functional teams such as Key Account Managers, Marketing, Business Intelligence, Business Development, and others to ensure smooth coordination and project execution.
• Monitor program performance, identify key challenges, and proactively develop contingency plans to address issues.
• Conduct data analysis to gain insights into creator behavior and challenges, and identify new growth opportunities.
• Requirements: 0-2 years of experience, preferably in Marketing, Business Development, Business Consultant or related field.
• Strong business acumen and critical thinking skills. Comfortable working with numbers and performing data-driven analysis.
• Demonstrates a growth mindset, takes ownership of projects, team player, organized, and results-oriented.
• Proficient in both Thai and English, with effective communication skills.
• Able to work in fast-paced and dynamic environment.
• Fresh Graduates are welcome.

Experience:

3 years required

Skills:

Project Management, Excel, English

Job type:

Full-time

• Own the initiative-based OM performance view across channels by tracking all OM-related metrics (installs, CPI, Register, Cost per Register, New Buyers, CAC, MAU growth, and others) in dashboards and surface risks/opportunities to leadership.
• Lead target & run-rate monitoring; build monthly forecasts, flag gaps early, and drive corrective actions through OM channels.
• Run project-based initiatives end-to-end (scope, timeline, risks, results) for priority projects, ensuring on-time, on-quality delivery.
• Coordinate with BI to automate reporting, improve data quality, and standardize operating metrics and definitions.
• Prepare executive-ready updates and upward management decks; synthesize insights and trade-offs to enable fast decisions.
• Drive cross-functional collaboration with channel owners and local marketing, and regional teams; resolve blockers and align on goals, resources, and timelines.
• Requirements: 3-5 years in project/program management within online/performance marketing or e-commerce; proven end-to-end ownership of cross-functional initiatives.
• Strong analytical skills (Google Sheets/Excel); fluency in e-commerce metrics and forecasting (MAU, MTU, CPI, CAC, CPO, ROI).
• Excellent stakeholder management and influence without authority; comfortable engaging senior leaders.
• Fluent in Thai & English with clear, concise writing and executive-level presentation skills.
• Self-driven, structured, and calm under pressure; thrives in a fast-paced, ambiguous environment with high ownership.

Skills:

Analytical Thinking, English

Job type:

Full-time

• Cross Function with Recovery Team for loss dispute/ follow up.
• Analyse & Follow up Loss internal SOC RC.
• Analyse & Follow up with LH for TP lost.
• Lost, Stuck, Hi Value Target by %loss.
• Stuck Lost Trend Analysis.
• Miss Sort Coordinator to Engineer/ LM.
• Product Feature Control Tower.
• Training new feature implementation.
• Request to update AWB sort codes.
• Requirements: Bachelor's degree in business administration, operation management, logistic management is plus.
• Knowledge on Operational activity and limitation.
• Strong Analysis to deep dive in detail and hypothesis for root cause.
• Essential cross-functional working skills with strong analytical thinking, initiative and results-driven.
• Excellent written and verbal communication skills in English.
• G- Strong Analysis skill.

Experience:

2 years required

Skills:

Research, Business Development, Usability Testing

Job type:

Full-time

• Design the most appropriate research approach to answer each key business question; select suitable methodologies.
• Lead end-to-end research projects: from clarifying objectives, methodology planning, buyer recruitment, moderation, analysis, to insightful reporting.
• Execute and analyze qualitative methodologies including in-depth interviews (IDIs), focus group discussions (FGDs), diary studies, and immersion research related to e-commerce buyer behavior.
• Translate qualitative findings into clear, actionable recommendations tailored for stakeholders in Marketing, Business Development, Product, and Operations.
• Collaborate effectively with internal teams and external research agencies, ensuring high-quality outcomes from external partners.
• Occasionally support or conduct usability testing, persona development, and user journey studies especially valuable when collaborating with product or UX teams.
• Support buyer recruitment for qualitative studies and immersion trips, including screening and facilitating sessions.
• Monitor industry trends and platform dynamics to contextualize insights and spot growth opportunities.
• Requirements: Bachelor's Degree in a related discipline (e.g., Marketing, Psychology, Sociology, Communication, or Business Administration).
• 2-3 years of experience in Market Research, with strong hands-on experience in qualitative research; agency-side experience is a plus.
• Strong understanding of qualitative research frameworks, and ability to recommend the right methodology to best answer different types of research questions.
• Demonstrated creativity and an innovative mindset, with the ability to approach research challenges from fresh perspectives.
• Experience in managing end-to-end qualitative research projects from framing research objectives, designing guides, buyer recruitment, moderation, analysis, to final reporting.
• Proficiency in Excel and Google Suite (e.g., Google Sheets, Docs, and Slides), familiar with Lyssna/Hotjar is a plus.
• Excellent storytelling and communication skills (written and verbal), with the ability to engage stakeholders across functions and levels.
• Detail-oriented, able to manage multiple tasks independently, meet deadlines, and thrive in a fast-paced environment.

Experience:

3 years required

Skills:

Express, Compliance

Job type:

Full-time

• Able to travel to Head Office as required.
• Operations Management: Lead end-to-end daily sortation center operations across inbound, sorting, outbound, rework, and returns.
• Target Delivery: Ensure productivity, PPH, accuracy, and on-time dispatch targets are consistently achieved.
• Manpower Planning: Monitor daily volumes and optimize shifts, staffing, and workflows for BAU and campaign periods.
• People Leadership: Lead, coach, and develop supervisors and frontline teams; support hiring, onboarding, and training.
• Performance & Improvement: Track KPIs and reporting, identify gaps, and drive process, layout, and SOP improvements.
• Safety & Stakeholder Coordination: Ensure safety and compliance, support audits, and coordinate with linehaul, first-mile, engineering, and management.
• Requirements: Bachelor s degree in Operations, Logistics, Supply Chain, or a related field (preferred).
• 3-6 years of experience in warehouse, logistics, or e-commerce operations.
• Prior experience in a sortation center or high-volume fulfillment environment is an advantage.
• Experience leading frontline teams in a fast-paced operation.

Experience:

2 years required

Skills:

Social media, Business Development, Problem Solving, English

Job type:

Full-time

• Relationship management - Act as the main point of contact for key clients, build strong, long-term relationships, and ensure client satisfaction.
• Strategic planning - Develop and implement tailored account strategies that align with both strategic sellers goals and Shopee focus to drive growth.
• Performance analysis - Analyze data to identify trends, measure performance, and present business reviews to showcase achievements and future opportunities with sellers.
• Problem-solving - Address and resolve sellers issues, complaints and challenges to ensure smooth relationship.
• Key account management for social sellers on Shopee's platform.
• Ensure the growth of sellers under management both in term of transaction volume and social program participations.
• Ability to foster relationship and pitch key social programs to sellers over the phone and in-person.
• Ability to manage large volume of phone calls for key account management follow-ups and sales pitch.
• Educate sellers on the details and benefits of the core Shopee s platform program and Shopee s social commerce program.
• Educate sellers on the key tools and strategies of social media including posting, boosting and monitoring traffic on social media.
• Build long-term relationship and foster trust with sellers under management.
• Negotiate deals with sellers within the parameters of the program that Shopee have determined.
• Requirements: Bachelor or Master Degree.
• 2-3 years of experiences in Key Account Management, Business Development and Sales.
• Strong interests in e-commerce and social media.
• Prior experiences in social media related role would be a plus.
• Ability to adapt and thrive in fast-pace dynamic environment.
• Logical thinking and strong problem solving skills.
• Good command of English and Thai.
• Experience in Key Account Management, Merchandiser, Offline Business, Business Development would be a plus.
• Logical thinking and strong problem solving skills.
• Ability to interact with a broad set of businesses and stakeholders and presenting both over the phone and in person.

Experience:

1 year required

Skills:

Legal

Job type:

Full-time

• Question and challenge others to get to the root of people and business issues.
• Coach and provide feedback to key stakeholders to help improve business efficiency.
• Facilitate and support business change and performance across supported group through the implementation of an effective people strategy, influence significant business decision through a close partnership with a team leader and her leadership team.
• Effectively administer the performance management process, including compensation planning, calibration sessions, and facilities line managers excellence in managing poor performers, recognizing high performers.
• Partner with Business leaders to understand current and future skill and capability needs.
• Support employee engagement strategies in response to business needs and employee survey feedback (EES/Pulse check).
• Requirements: Bachelor s or Master's Degree in business administration, human resources, or a relevant field.
• A minimum of 1-3 years of experience in HR management and administration.
• Knowledge of legal and practices related to day-to-day management of employees.
• Able to work successfully in a dynamic environment and comfortable to work with ambiguity and empowerment.
• Capability to communicate clearly, concisely and effectively to all employees at all levels of the organization.

Experience:

5 years required

Job type:

Full-time

• Work with business units to enhance team performance and improve climate environment aligning with company's strategies and core values.
• Support BUs by understanding business needs and providing day-to-day HR guidance.
• Build a strong business relationship with the BUs.
• Develop and shape programs to address business-specific needs covered risk concerns.
• Manage complex and difficult employee-relation issues.
• Ensure HR policies and practices are effectively communicated and followed.
• Be a team player of HR project designation namely talent development, organizational structure, succession plan.
• Requirements: Bachelor or Master Degree in any fields.
• 1-5 years of working experiences in HR Recruitment or subcontract management.
• Excellent analytical skills, negotiating, and coordinate with internal and external stakeholders.
• Ability to independently lead operational team on-site, engage in discussions with various -internal and external stakeholders.
• Experience in the warehouse industry is a plus.
• Capable of working under pressure and a positive attitude.
• Proficient in Microsoft Excel or Google Sheets.
• Able to work at Samut Sakhon area.

Experience:

4 years required

Skills:

Compliance, Project Management, English

Job type:

Full-time

• Policy & eligibility: Define seller eligibility for onboarding to fulfillment business (e.g. categories, item sizing, minimum order, SKU efficiency requirements). Continuously refine the optimal criteria to ensure a healthy balance between business growth and warehouse capacity.
• Seller acquisition: Work closely with Commercial teams on seller acquisition incentives and rollout - Capacity governance: Set and govern daily/monthly inbound quota and days of coverage (DoC) for each warehouse and each business unitInbound compliance ...
• VAS offerings: Define Value-Added Services (VAS) offerings, pricing, and eligibility criteria. Benchmark with other players and countries on missing capabilities to serve all demands and niches.
• Demand analysis: Analyze incoming sellers/SKUs demand to assess operational impact and resource requirements for the warehouse.
• Feedback loop: Maintain a continuous feedback loop between Commercial and Warehouse Ops to flag operational challenges and refine onboarding/inbound plans accordingly.
• Visit warehouses to understand operational complexity and gather firsthand insights from ground teams.
• Key KPIs: fulfillment orders, SKU efficiency, # of SKU, SKU size mix, inventory DoC.
• Requirements:4-7 years of experience in project-based roles across tech, e-commerce, operations, supply chain, or strategy.
• Strong analytical and problem-solving skills with the ability to interpret information and translate it into action.
• Excellent project management and stakeholder coordination skills across office and ground teams.
• Highly self-motivated and adaptable; thrives in fast-paced or ambiguous situations.
• Willing to visit warehouses and collaborate with ground teams.
• Proficient in English communication, the team is highly international.

Experience:

1 year required

Skills:

Business Development, Problem Solving, Excel

Job type:

Full-time

• Responsibility to ensure success of key merchants on platform including driving Revenue and smooth operation.
• Educating sellers on features, promotional campaign and market insights.
• Building good relationships and trust with sellers to understand more about their business and their key success factors.
• Interact with stakeholders of different teams to ensure products sold by new sellers receive enough visibility on the product pages.
• Implement campaigns for new sellers, analyse and report their performance.
• Interact with other local teams to share knowledge and replicate best practices.
• Forecast volume and number of new sellers and activities required to incubate them.
• Update the management team on weekly progress.
• Requirements: Bachelor s or Master s Degree in business or related fields.
• 1-3 years of experience in Key Account, Merchandiser, Offline business, Business Development would be a plus.
• Logical thinking and strong problem solving skills.
• Ability to interact with a broad set of businesses and stakeholders and presenting both over the phone and in person.
• Knowledge in MS Office, Basic Excel, Pivot, vlookup, PPT.

Experience:

4 years required

Skills:

Data Analysis, Business Development, Digital Marketing

Job type:

Full-time

• Strategically craft creative approaches and roadmap to groom sellers social and commercial metrics.
• Develop online merchandising and promotion proposals to achieve social and commercial targets.
• Own campaigns and handle campaign execution end to end; starting with whitelisting strategic sellers who fit campaign objective, make sure Key Account Managers pitch the whitelisted sellers, ensure campaign gets live and measures campaign performance a ...
• Provide recommendations and next steps to continue and improve existing campaigns or initiatives with sellers or other teams within Shopee.
• Perform data analysis, sharing new insights to team and prepare management updates.
• Requirements: 3 - 4 years of work experience in entrepreneurship or business development.
• Driven and motivated, able to work in a fast-paced environment.
• Strong analytical ability to synthesize and evaluate key problems.
• Superb business acumen with a desire to manage your own business.
• Strong logical thinking and problem-solving skills at all times.
• Understanding the digital marketing landscape across platforms (Google Ads, Facebook Ads, Instagram Ads, etc.) is a plus.
• Strong project management skills and Microsoft Excel.
• Understands how to execute and optimize ads on Facebook and Instagram (Beginner to Intermediate level) is a plus.
• Is a natural leader with can-do attitude. Can lead discussion and teams to achieve target.

Experience:

3 years required

Skills:

SQL, Project Management, Excel, English

Job type:

Full-time

• Drive strategic initiatives at regional level by working closely with local markets and various business functions to deliver business impact in growth, profitability, and efficiency.
• Work closely with local markets to identify opportunities and gaps, review problem statements, and generate useful solutions on regional strategic initiatives.
• Project management responsibilities including supporting teams in driving initiatives on a regional level.
• Apply data analytical skills and analyze complex datasets using SQL, Excel, and uncover key trends and insights to identify listings and violations within the Shopee content ecosystem mitigate risk for the platform and ensure good user experience.
• Design and maintain dashboards, trackers, and reports to monitor KPIs and measure progress toward strategic goals.
• Act as a data-driven consultant, advising teams on strategic direction and sustainable operational improvements.
• Work with product team to support the development of features and models to drive automation and more effective content governance.
• Design and review operational processes to drive agent productivity and quality improvements of content moderation.
• Manage the rollout and adoption of initiatives and features, including writing requests, coordinating with regional stakeholders, developing training material, reporting and tracking of impact.
• Requirements: Bachelor s degree or above, preferably in an analytical field.
• Minimum 1-3 years of working experience, experience in eCommerce or a fast-paced environment is a plus.
• Proficiency in SQL and Excel (mandatory).
• Passion for utilising data to drive informed decision-making and improve processes.
• Strong problem-solving and critical thinking skills with the ability to frame and structure ambiguous challenges.
• Ability to translate data into strategic insights and develop frameworks for long-term solutions.
• Interest in designing operational processes and systems.
• Strong communication skills in English and have the ability to influence cross-functional stakeholders and prepare clear presentation to management.
• Self-motivated, accountable, and comfortable working in a fast-paced environment with a strong sense of ownership.

Experience:

2 years required

Skills:

Graphic Design, Google Ads, Excel, English

Job type:

Full-time

• Monitor, analyze, and optimize Install campaign performance across platforms (Google, TikTok, Facebook, Third-party etc.).
• Build and maintain weekly and monthly reports to track installs, CPI, Register, Cost per Register, New Buyers, CAC, MAU growth, and other KPIs.
• Identify performance gaps and recommend actionable optimizations to improve efficiency and outcomes.
• Coordinate daily campaign operations with the regional OM team, ensuring smooth execution.
• Prepare and submit creative briefs for Install campaigns.
• Collaborate with internal stakeholders (Graphic Design, BI, Local Marketing and Regional OM) to align execution with Install objectives.
• Support and manage new initiatives not limited to installs, pilot tests, and optimization experiments.
• Education & Experience Bachelor s degree in Marketing, Business, Economics, or related field.
• 2-4 years of experience in digital marketing, user acquisition, or performance marketing.
• Familiar with Google Ads, TikTok Ads, Facebook Ads Manager, Apple Search Ads and mobile tracking.
• Skills & Competencies Strong understanding of user acquisition strategies and performance-driven campaign management.
• Analytical mindset with strong skills in data interpretation, reporting, and optimization.
• Proficiency in Excel or Google Sheets for campaign performance analysis.
• Excellent communication and collaboration skills in both Thai and English.
• Highly organized, detail-oriented, and able to manage multiple projects simultaneously.
• Proactive and adaptable in a fast-paced environment with regional coordination.

Skills:

Express, Excel, Multitasking

Job type:

Full-time

• Good communication both Thai & Eng and stakeholder management skills.
• Analytical Skill with Arrival Curve understanding.
• Strong working knowledge of Spreadsheets (Excel/Google Sheets).
• Able to work with Sorting Machine.
• Multitasking and prioritizing skills.
• Work with fast, timeline and extra long working hours during campaign.
• Mostly Afternoon/ Night Shift.
• Fast Response, under pressure.

Experience:

1 year required

Skills:

Accounting, Finance, Meet Deadlines, English

Job type:

Full-time

• Perform routine order processing, such as KPI and performance report,s and implement improvement plans in real-time to achieve operational targets.
• Prepare chargeback evidence files and write chargeback letters to dispute with credit card banks. Contact the bank's PIC to clarify that liability must not be assigned to Shopee.
• Understanding workflows for each payment channel and handling all incoming tickets and the policy of the department.
• Able to escalate issues and urgent matters to involve teams.
• Complete ad-hoc tasks as requested by the department's management.
• Solving buyer and seller cs tickets related to credit card chargeback.
• Works collaboratively with team members and independently manages assigned tasks.
• Requirements: Bachelor's Degree in Accounting, Finance, Economics, or Business Administration. 1-2 years of experience in related fields is a plus.
• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills.
• Ability to manage multiple tasks and meet deadlines in a fast-paced environment.
• Good at MS Office program.
• Ability to work collaboratively with cross-functional teams to improve payment processes and systems.
• Energetic personality with a Can-Do attitude.
• Good command of written and spoken English.

Experience:

2 years required

Skills:

Express, Excel, Labor law, English

Job type:

Full-time

• Organize and investigate employee complaint cases in an efficient and timely manner.
• Fact finding, investigation and adjudication of employee violations of code of conduct in a fair and transparent manner.
• Interact with employees in response to employee relations matters, conduct interviews, speak to witnesses, review evidence and analyze action items related to potential policy violations while making recommendations to remedy any such violations.
• Collaborate with HRBPs, HR and other business units on investigation findings, outcomes, and preventative measures.
• Write and issue Warning Letters and disciplinary actions to employees.
• Generate investigation reports and presentations using Word, Excel, and PowerPoint and present investigation findings and make recommendations to management.
• Offer labor law and code of conduct consultation to employees and other HR functions.
• Initiate HR projects to help enhance the overall efficiency of HR and the organization s processes in line with company values and regulatory guidelines.
• Other relevant tasks and projects as assigned by the reporting manager.
• Requirements: Bachelor s degree in Human Resources, Political Science or any related fields.
• Excellent written and spoken command in Thai and English.
• Experience: 2-3 years in Employee Relations, HRBP, or Human Resources.
• Have a good understanding of Human Resources Business Partnering and Employee Dispute Resolutions.
• Excellent proficiency in Word, Excel, PowerPoint and Google Docs, Google Sheets.

Skills:

Express, Compliance, Problem Solving

Job type:

Full-time

• Lead high-impact strategic initiatives and projects related to buyer experience; translate FLM gap issue into actionable strategic and operational initiatives that improve FLM performance.
• Monitor overall FLM performance related to team main KPI metrics (% FM pickup, %Ontime, % 1st attempt, FLM Productivity).
• Monitor and analyze FLM performance and identify opportunities for improvement.
• PMO cross-functional management for FLM performance to enhancement with core SPX operations improvement, operational compliance.
• Provide clear, data-driven, and actionable insights to internal stakeholders by simplifying complex datasets into digestible reporting formats.
• Leverage analytical tools and performance dashboards to track quality metrics and ensure consistent delivery excellence across the buyer journey.
• Set clear goals, provide regular feedback, and ensure team alignment with business direction.
• Requirements: Bachelor's degree in any field.
• Excellent presentation and problem solving skills.
• Experienced in working with Management.
• Strong analytical, problem-solving skills, and communication skills.
• Entrepreneurial, self-driven, good leadership, and strong verbal communication skills to facilitate cross-function interactions and discussions.
• Advanced working Google workspace and SQL knowledge and experience working with relational databases, query authoring (SQL) as well as working familiarity with non-relational databases.
• Ready to work in a fast-paced, dynamic environment with tight deadlines and changing priorities.

Experience:

1 year required

Skills:

Finance, Good Communication Skills, Negotiation

Job type:

Full-time

• Proactively call and pitch suppliers to obtain specific prices for targeted products, ensuring competitiveness and alignment with business goals. Identify and source potential products by evaluating suppliers supply chain capabilities and cost structures.
• Drive performance by achieving sourcing, sales, and margin targets while maintaining a strong focus on KPIs. Monitor SKU and supplier performance, analyze market trends, and implement improvement initiatives to enhance business results.
• Build and maintain strong supplier relationships to support initiatives such as COGS renegotiation and clearance of slow-moving SKUs. Collaborate with cross-functional teams,including onboarding, warehouse, operations, and finance, to ensure smooth execution and continuous improvement across processes.
• Assist suppliers in resolving various challenges they encounter within the SCS business. Provide guidance and support to help them navigate operational hurdles, ensuring they can effectively contribute to the overall success of the program.
• Requirements: A goal-oriented mindset with strong resilience under pressure. Ability to maintain focus and productivity in fast-paced and challenging environments.
• Minimum of 1-2 years of experience in procurement, sourcing, or supply chain management, preferably in a retail or e-commerce environment. Good communication skills. Fluent Chinese speakers are preferred.
• Ability to effectively communicate with suppliers and cross-functional teams, fostering collaboration and understanding.
• Proven negotiation skills with a strong ability to influence and persuade suppliers. Experience in managing complex negotiations and achieving favorable outcomes.
• Strong ability to identify issues and develop effective solutions.

Experience:

1 year required

Skills:

Legal

Job type:

Full-time

• Question and challenge others to get to the root of people and business issues.
• Coach and provide feedback to key stakeholders to help improve business efficiency.
• Facilitate and support business change and performance across supported group through the implementation of an effective people strategy, influence significant business decision through a close partnership with a team leader and her leadership team.
• Effectively administer the performance management process, including compensation planning, calibration sessions, and facilities line managers excellence in managing poor performers, recognizing high performers.
• Partner with Business leaders to understand current and future skill and capability needs.
• Support employee engagement strategies in response to business needs and employee survey feedback (EES/Pulse check).
• Requirements: Bachelor s or Master's Degree in business administration, human resources, or a relevant field.
• A minimum of 1-3 years of experience in HR management and administration.
• Knowledge of legal and practices related to day-to-day management of employees.
• Able to work successfully in a dynamic environment and comfortable to work with ambiguity and empowerment.
• Capability to communicate clearly, concisely and effectively to all employees at all levels of the organization.

Skills:

Microsoft Office, Excel, Problem Solving

Job type:

Full-time

• Assist the hub team in addressing seller-related issues, resolving challenges quickly to ensure a seamless experience for sellers.
• Oversee pickup operations, manage escalations, and ensure smooth and efficient service delivery.
• Investigate missed pickups, identify root causes, and implement improvements to prevent future issues.
• Collaborate with the hub team to resolve stuck orders and maintain efficient order flow.
• Provide daily operational support, ensuring processes stay on track and service goals are met.
• Requirements: Bachelor's degree or above, no specific field required. (Fresh Graduates is welcome).
• Proficiency in Microsoft Office; Excel knowledge is a plus.
• Good attitude, logical thinking and strong analytical and problem solving skills.
• Ability to adapt and thrive in fast-pace dynamic environment.
• Excellent communication and teamwork abilities.
• Availability to work in the office 5 days a week and 1 day from home.

Job type:

Full-time

• The work is project-based, requiring individuals who are young, well-rounded, and eager to learn.
• Ideal candidates thrive in a fast-paced environment, enjoy solving problems, and are excited to contribute to building new business opportunities from the ground up.
• Job Description: BD team to drive new, high-impact initiatives that align with the company s strategic vision. This is a project-based role, ideal for individuals who thrive in a fast-paced environment and enjoy building things from the ground up. Stra ...
• Initiative & Campaign Management: Design, execute, and evaluate impactful projects and initiatives that deliver measurable business results.
• Performance Analysis: Use data and insights to monitor key performance indicators (KPIs), evaluate ROI, and identify new growth opportunities.
• Cross-Functional Collaboration: Work closely with Operations, Marketing, and other internal teams to ensure smooth execution and alignment with Shopee s strategic direction.
• Requirements Bachelor s degree or higher in Business Administration, Marketing, Economic, Engineering or a related field (Fresh Graduate is welcome).
• A self-motivated individual who thrives in a fast-paced environment.
• A strong communicator who can listen to partner needs and translate them into actionable plans.
• A team player who is excited to contribute to a collaborative and ambitious culture.
• Someone with a strong sense of ownership and a desire to make a tangible impact.

Experience:

2 years required

Skills:

English

Job type:

Full-time

• Lead customer service team of e-commerce business.
• Own, monitor, and drive the team to achieving related KPIs and overall performance.
• Ensure that all agents are working effectively and follow all technical and company service processes.
• Ensure proper notification/ escalation of service activities are followed to ensure smooth operation with sellers.
• Manage, train, and coach team members.
• Ensure smooth running of daily processes to meet service commitment levels.
• Requirements: Bachelor's Degree in any related field.
• At least 2+ years experience in a contact center, managing a team of at least 10 agents.
• Good command of written and spoken English.
• Flexible and open-minded with good service mind with the ability to handle customer's complaint and inquiry.
• Good logic and able to form assumption to identify team/individual performance gap.
• Worked with or Able to comprehend KPIs/performance data reports.
• Able to work in shift is an advantage.

Experience:

2 years required

Skills:

Budgeting, Problem Solving, Excel, English

Job type:

Full-time

• Oversee the overall commercial performance for the team.
• Manage the end-to-end seller mission program and continuously optimize the program for maximum impact and efficiency.
• Lead the seller identification and acquisition process, maintaining process quality and headcount efficiency.
• Job Description: Program management: Design, implement, and manage the seller mission program, including budgeting and operations, for seamless execution, program effectiveness, and optimal economic outcomes.
• Performance analysis: Track and analyze the team's commercial performance, identifying opportunities for improvement and driving growth initiatives.
• Initiative management: Partner with sub-teams and cross-functional teams to drive initiatives and push for seller growth.
• Portfolio management: Manage the identification and acquisition of potential sellers, ensuring a consistent pipeline of high-quality sellers to support team goals.
• Requirements: Minimum Bachelor s degree in Business Administration, Economics or related fields.
• 0-2 years of working experience in related fields e.g. Consulting, E-commerce, Tech.
• Logical, analytical and use data-driven approach to problem solving, comfortable with numbers.
• Proficient in Excel.
• Effectively communicate in English and Thai.
• Self-driven with high ownership and proactiveness, result-oriented and able to work well in a fast-paced environment.
• Fresh Graduates are welcome.

Skills:

Microsoft Office

Job type:

Full-time

• Contact potential and existing merchants to pitch assigned products and close a sale.
• Good knowledge and understanding of assigned products and translate them to merchant-comprehensive manners.
• Understand merchant requirements and summarize findings as reports for business improvements.
• Coordinate with related teams to get the required information to assist sales process.
• Understand and navigate through the necessary internal execution processes.
• Keep records of calls and sales in an accurate manner and note useful information.
• Actively monitor competitors offers by tracking merchant sentiment and conversations.
• Achieve monthly business KPIs.
• Perform related duties upon request.
• Requirements: Bachelor s Degree in a related field.
• Strong verbal and written communication skills, enabling clear and impactful messaging to merchants.
• Proficiency in Microsoft Office Excel.
• Adaptable to changing circumstances and market trends, swiftly adjusting strategies for optimal performance.
• Able to work on-site.

Experience:

1 year required

Skills:

Express, Project Management, Excel

Job type:

Full-time

• Manpower Management: Collaborate to assess and adjust manpower requirements based on operational needs.
• Stakeholder Coordination: Work closely with internal and external stakeholders to conduct/control Shuttle & Line Haul allocation.
• Reporting: Prepare presentations, progress updates, and detailed reports for reporting manager to inform decision-making and highlight key outcomes.
• Support: Perform any duties as assigned to support Strategic Workforce Planning team.
• Requirements: Bachelor s Degree in Business Administration, Operations Management, Human Resources or a related field.
• 0-1 year experience in project management, operations, or workforce planning, ideally in logistics or e-commerce sectors.
• Familiar with working in spreadsheets (Excel/Google Sheet).
• Strong ability to analyze workforce performance data, identify root causes, and develop actionable solutions.
• Excellent communication and collaboration skills to work effectively with cross-functional teams and external stakeholders.

Experience:

1 year required

Skills:

Express, Excel, Data Analysis, English

Job type:

Full-time

• Being the key person for manpower planning for SOC team.
• Monitoring productivity and deep drive data to be backup in cost and Service Level Agreement (SLA) stat.
• Develop and execute engagement plans with our Subcontractors Management team.
• Coordinate with Operations, Subcontractor management, and FP&A team to ensure process smoothly since Planning to Auctual on billing stage.
• Lead and participate in projects aimed at improving SOC processes.
• Analyze current workflows and suggest enhancements for operational efficiency.
• To do any project improvement related SOC process.
• Educational Background: Bachelor s Degree or higher in Logistics & Supply Chain Management, Business Administration, Economics, or a related field.
• Experience: At least 1 year of experience in planning or forecasting roles.
• Skills and Competencies:Strong problem-solving skills and attention to detail.
• Proficiency in Excel and Google Sheets for data analysis.
• Great communication, negotiation, and interpersonal skills.
• Ability to communicate effectively in English (both speaking and writing) or demonstrate potential for self-improvement.
• Ability to work collaboratively with various departments and stakeholders.

Job type:

Full-time

• Job Description: Responsible on HRBP tasks such as orientation, Onboarding/Offboarding process, Performance management & Employee Engagement Develop effective internal communication both online & offline channels to employees Control employee disciplinary to follow company Rule & Regulation and action Summarize monthly attendance, leave, allowance, incentive and OT. Oversee People, admin, and related support services. Collaborate with BU leaders to align people strategies with local needs. Ensure effective delivery of People services, including data management. Contact the Local go ...
• Requirements: Bachelor s degree in Human Resource or related field 3-5 years minimum of working experiences Experienced in HRBP or Employee Relations is a must Experienced in Employee Engagement will be advantage Strong data analytical skill Strong communication skills Able to work under pressure Details oriented Excellent Excel skills, Google sheet. Ability to independently lead operational team on-site, engage in discussions with various -internal and external stakeholders

Experience:

5 years required

Skills:

Quantitative Analysis, Data Analysis

Job type:

Full-time

• Commercial P&L and Growth Ownership: Own the commercial success of the FBS seller base. Direct the team to drive aggressive targets for seller acquisition, activation, and performance growth. Ultimately responsible for hitting key growth targets while effectively managing investment and operational costs.
• Strategic Go-To-Market (GTM) Leadership: Define the overarching strategy for FBS seller acquisition and adoption. You will direct your team to identify high-potential seller segments, craft compelling value propositions, and execute targeted outreach a ...
• Incentive Mechanism Design & Optimization: Lead the team in the design and continuous refinement of seller incentives (e.g., subsidies, rebates, visibility boosters). The goal is to conduct deep, rigorous analysis to ensure maximum effectiveness and ROI at the optimal cost, treating investment as a strategic lever.
• Performance Levers and Deep Analysis: Proactively identify and pull key performance levers across the entire seller life-cycle (onboarding funnel, retention drivers, growth mechanics). Lead your team to conduct rigorous quantitative analysis to uncover non-obvious insights and inform strategic direction.
• Executive Alignment & Documentation: Serve as the main point of contact for the seller workstream with senior management. You will be presenting, interacting, and aligning strategies and results regularly. You will oversee the preparation of critical strategic documents, plans, and reports for executive review.
• Team Leadership and Development: Directly lead, mentor, and prioritize the work of a dedicated team of Associates and Senior Associates, fostering a highly analytical, agile, and results-oriented culture.
• Requirements: Experience & Industry: Minimum 5 years of working experience in a high-growth environment, preferably within E-commerce, Tech, or Commercial strategy.
• Consulting Preference: Management Consulting background is highly preferred, demonstrating an ability to structure ambiguity, synthesize complex information, and drive executive-level recommendations.
• Analytical Acumen: Exceptionally analytical, with deep experience in data analysis, quantitative modeling, and using data to make strategic, commercially sound decisions.
• Strategic and Creative Thinker: Proven ability to engage in proper planning while maintaining a strategic, creative mindset to think outside the box and identify innovative performance levers.
• Leadership and Drive: Proven track record of leading a team (Associate/Senior Associate level), including the ability to prioritize projects, drive execution, and motivate team members to achieve challenging targets.

Skills:

Express

Job type:

Full-time

• Report Creation: Prepare and compile summary reports for management, presenting key workforce data insights in a clear and concise manner.
• Data Support: Assist in gathering, cleaning, and organizing data to support accurate reporting and dashboard updates.
• Documentation and Coordination: Maintain data-related documentation and coordinate with the data analyst to ensure timely and accurate reporting for decision-making.
• Requirements: Bachelor s degree in Business, Data analytics, Operations Management, or a related field.
• Fresh grad are welcome.
• Proficiency in creating professional summary reports using Google Sheets & Slides.
• Strong ability to ensure data accuracy and present findings clearly and effectively.
• Capable of managing multiple tasks, tracking data updates, and adhering to tight deadlines.
• Ability to convey data insights effectively to management and collaborate with the data analyst.

Experience:

3 years required

Skills:

Research

Job type:

Full-time

• Own and Deliver High-Impact OD & Talent Projects: Participate in the end-to-end design and execution of key OD & Talent initiatives.
• Turn Data and Insights into Actionable Solutions: Conduct internal and external research, analyse employee data, and help translate insights into meaningful strategies and solutions.
• Partner and Communicate with Stakeholders: Prepare clear communication materials, presentations, and updates for stakeholders to ensure everyone is on the same page and ...
• Why This Role is Exciting Gain deep exposure to OD & Talent Management beyond execution including design, decision-making, and stakeholder influence.
• Opportunity to lead workstreams and contribute ideas, not just follow instructions.
• Ideal for candidates who aspire to grow into OD, Talent, or broader People leadership roles.
• Your work will directly influence talent pipelines and organisational effectiveness.
• Requirements: A Bachelor s degree in any discipline.
• At least 3 years of working experience; experience in consulting, FMCG, fast-paced MNCs is a plus.
• Strong communication and interpersonal skills, with the ability to engage confidently with different stakeholders.
• A collaborative spirit and the ability to work well in a team.
• A curious mind with strong analytical and problem-solving skills.
• A can-do attitude with the ability to manage time and priorities effectively in a fast-paced environment.
• Eagerness to learn, grow, and take on new challenges.

Skills:

Microsoft Office

Job type:

Full-time

• Support Line haul Operations team for daily operations (To be the key contact point of all parties both internal and external).
• Reconcile and create Daily truck usage report or any other report.
• Support Linehaul ground operation.
• Recheck and follow all trucks to arrive On-time at each stations.
• Coordinate with subcontractor company to inform daily operation issue or calling extra truck.
• Coordinate with subcontractor company to inform/adjust number of truck need or truck scheduling.
• Planning daily truck usage to support daily operation.
• Efficiently manage number of truck needed to cope with daily parcel.
• Others task related to Linehaul Scope.
• Requirements: Bachelor's degree in Logistic, Business Administration, Supply chain or related field.
• Availability to work on Mon-Sat.
• Experience in the logistics industry is a plus.
• Having experience in Administration, Coordinator or related field is a plus.
• Excellent in communication, negotiating, and co-ordinate with internal and external stakeholders.
• Moderate in Microsoft office or G Sheet skills.

Experience:

1 year required

Job type:

Full-time

• Job Description: Responsible for the continuous development and improvement of picking process Analyse and solve the problem including improve Picking performance Manage day-to-day order in WMS, arrange order activities to maximize the efficiency, reliability, timeliness and cost effectiveness of picking process Ensure that performance of temp and full time staff followed WI. Monitor all orders & documents and coordinate with other related team Monitor and improve productivity for all functions of Picking team Provide data, information and picking issue for supervisor to prepare mo ...
• Requirements: Bachelor s Degree in Logistic management, supply chain or any related field At least 1 year of working experience in warehousing (e-commerce is highly preferred) New graduate with potential profile is also welcomed Proficient with Microsoft Excel Ability to work under deadlines and pressure Good interpersonal, communication and negotiation skills. Good team player Able to work on shift and day-off when required

Experience:

2 years required

Skills:

SQL, Python, Automation, English

Job type:

Full-time

• Act as project owner to prepare, process, and validate data for business needs.
• Collaborate with stakeholders on building data pipeline and gather into internal tables using SQL, Inhouse-tools and Python.
• Develop reports, dashboards, and automation solutions using SPARK, SQL, Python, Excel, and in-house tools as business requirements.
• Ensure data integrity by sanitizing, validating, and aligning numbers with accurate logic.
• Proactively seek data insights and make data-driven recommendations to the business team.
• Requirements: Master's or bachelor's degree in quantitative or relevant fields.
• 2-5 years of experience in Data Analytics, Business Intelligence, or Data Engineering or similar roles in fast-growing industries.
• Experience in project & stakeholder management.
• Strong SQL skills for data querying and Excel proficiency (Python is a plus).
• Strong English communication skills, both verbal and written.
• Detail-oriented with a passion for building from the ground up.

Skills:

SQL, Python, Excel, English

Job type:

Full-time

• Conduct analysis of internal and external data, utilizing SQL, Python, and Excel.
• Translate complex data analyses into accessible, business-focused reports to deliver actionable insights and recommendations to senior management.
• Develop, maintain, and automate dashboards, reports, and visualizations to support strategic decision-making.
• Serve as a consultant to cross-functional teams, collaborating to identify business challenges and enhance analytical capabilities.
• Review and optimize data systems and processes to ensure data integrity and operational efficiency.
• Requirements: Bachelor's or Master's degree in a relevant field.
• Advanced proficiency in SQL and Excel (Python is a plus).
• Fresh Graduate is preferred.
• Fluency in English.
• Submitting your resume today will ensure you're among the first to be notified when a suitable opportunity arises.

Experience:

1 year required

Skills:

Market Research, Research, Multitasking, English

Job type:

Full-time

• Manage projects from start to finish, encompassing all phases such as initiation, strategy development, feasibility studies, planning, and implementation, while collaborating closely with all relevant teams. Examples include launching new business-driven features.
• Conduct market research and user studies to identify business opportunities, develop action plans and timelines, and execute them from start to finish with the goal of improving customer experiences and promoting business growth.
• Work closely with Business Analyst to conduct analysis, identify key study points, develop business proposals, and lead project execution.
• Support day-to-day BAU (Business As Usual) and ad hoc tasks, such as report generation and preparation for management updates.
• Stay up-to-date with laws and regulations related to the credit business.
• Who we are looking forBachelor's degree or higher from an accredited university.
• Self-driven and quick to learn new concepts.
• Demonstrates strong ownership of all tasks assigned.
• Analytical and data-driven, with the ability to extract actionable insights from large qualitative and quantitative datasets.
• Proactive problem-solver, and adaptable in fast-paced, multitasking environments.
• Excellent communication skills (written, verbal, and presentation) in English.
• High proficiency in Excel and PowerPoint.
• Knowledge of SQL is a plus.
• Minimum of 1 year of relevant experience.

Experience:

2 years required

Skills:

SQL, English

Job type:

Full-time

• Manage end-to-end marketing initiatives such as CRM to drive new user acquisition and retention, including mechanics planning, budget optimization, user segment breakdown, A/B testing and performance analysis.
• Provide details plans for marketing campaigns or A/B testings, aligning them with the overall business objectives.
• Regularly review and analyze key marketing metrics to provide insights that guide decision-making for campaign improvement.
• Conduct data-driven analysis to provide actionable insights and recommendations for current business direction on ShopeePay, Digital Products and Credit businesses.
• Design analysis framework, extract relevant data, run in-depth analysis, and deliver findings using suitable visualization and reporting tools to communicate and collaborate with related stakeholders.
• Support other special projects as requested.
• Requirements At least 1 - 2 years of work experiences in areas of marketing analytics, business analytics, data analytics, strategy consulting, e-commerce or tech industries.
• Strong technical skills with experience in SQL is a must.
• Intermediate MS Excel and Google Sheet skills, capable of utilizing different formulas and features to drive desired result.
• Strong analytical and logical reasoning skills.
• Strong sense of ownership over their work and long-term goals; a self-starter.
• Excellent communication skills in both written and verbal format in Thai and English.
• Reliable and good team player who enjoys a fast-paced and iterative environment.

Job type:

Full-time

• ตรวจสอบข้อมูลและการทำรายการของลูกค้า.
• วิเคราะห์ความเสี่ยงจากการผูกบัญชีธนาคาร และ/หรือ ข้อมูลการยืนยันตัวตนของลูกค้า.
• ติดต่อสื่อสารกับลูกค้าเพื่อทำการยืนยันตัวตน และยืนยันรายการ.
• ประเมินและวิเคราะห์ความเสี่ยงจากพฤติกรรมการทำรายการของลูกค้า.
• ตรวจสอบและติดตามการทำรายการที่มีความเสี่ยง เพื่อตัดสินใจในการอนุมัติหรือปฏิเสธรายการ.
• ประสานงานภายในทีมเพื่อพัฒนาขั้นตอนการทำงาน สำหรับรายการหรือสินค้าที่มีความเสี่ยงจากการทุจริต.
• รายงานธุรกรรมที่น่าสงสัยลงระบบงาน.
• Requirements: สำเร็จการศึกษาขั้นตํ่าในระดับปริญญาตรี (เกรดเฉลี่ยไม่ตํ่ากว่า 2.50).
• ประสบการณ์ในการทำงาน 0 - 2 ปี.
• หากมีประสบการณด้านวิเคราะห์ความเสี่ยง งานธนาคาร หรือ Customer Service จะพิจารณาเป็นพิเศษ.
• ทำงาน 5 วัน ต่อสัปดาห์ (วันหยุดอาจไม่ตรงวันเสาร์หรือวันอาทิตย์).
• สามารถทำงานกะกลางคืนในช่วงเวลาประมาณ 21.00 น - 06.00 น. หรือ 22.00 น.- 07.00 น.ได้.
• สามารถทำงานเป็นกะ และวันหยุดได้.
• สามารถทำงานร่วมกับผู้อื่นได้ มีมนุษยสัมพันธ์ดี.
• สามารถสื่อสารภาษาอังกฤษได้จะพิจารณาเป็นพิเศษ.
• สามารถทำงานล่วงเวลาได้.

Skills:

Business Development, Project Management, Excel, English

Job type:

Full-time

• Competitor intelligence - To improve platform market share.
• Profitability initiative - To enhance platform profitability.
• Job Description: Manage market intelligence and monitoring across E-commerce and offline channel.
• Track market competition, growth, and commercial performance.
• Conduct in-depth analysis of platform competitiveness and profitability.
• Facilitate meetings and discussions to drive alignment on key business initiatives.
• Adapt quickly to changing business priorities and market dynamics.
• Collaborate with cross functional team to push initiatives and provide supporting data.
• Support ad-hoc projects, leading independent workstreams.
• Requirements: Bachelor's Degree in Business or related fields. (Fresh graduate is welcome to apply).
• Experience in consulting/platform business is a plus.
• Strong business acumen, critical thinking and ability to form actionable insights.
• Strong project management, stakeholder management and communication skills.
• Ability to adapt and thrive in fast-paced dynamic environment.
• Proficiency in Excel.
• Basic/good command of English.
• Good team player, with an aptitude for sales and the ambition to constantly outperform your KPI.

Experience:

1 year required

Skills:

Assurance, Product Design, Automation, English

Job type:

Full-time

• Analyze product design documents to understand business requirements and create comprehensive test plans and test cases.
• Conduct thorough manual testing of new features and existing functionalities on mobile applications, with a focus on ShopeePay related.
• Develop and maintain a foundational set of automation test scripts to assist in regression testing and early issue detection in the development lifecycle.
• Investigate, document, and report bugs clearly and effectively, ensuring issues are tracked and resolved.
• Collaborate with cross-functional teams, including product managers and developers, to ensure that features meet quality standards and local requirements are implemented correctly.
• Act as a subject matter expert, providing valuable user insights and practical solutions to enhance the product.
• Requirements Bachelor's degree in Computer Science, Engineering, or a related technical field.
• Minimum of 1-3 years of experience in mobile app testing, with a strong background in manual quality assurance.
• Basic experience with or a strong interest in QA automation, including setting up and running test scripts.
• Solid understanding of quality assurance methodologies, tools, and concepts.
• Experience in e-commerce, Fintech, or backend systems is a significant plus.
• Highly goal-driven, adaptable, and comfortable working in a fast-paced, dynamic environment.
• Excellent analytical, problem-solving, and communication skills, with great attention to detail.
• Proficient in both written and spoken English.

Experience:

1 year required

Skills:

Marketing Strategy, Financial Analysis, Project Management

Job type:

Full-time

• FP&A: You will handle FP&A tasks for the shop, setting targets and forecasting future performance. You will also analyze why actual performance is higher or lower than the target, breaking performance into different key levers, then using those results to shape the actions SCS should take and the overall strategy of the shop. Through these projections and analyses, you will help identify key challenges to overcome as well as create strategies to overcome them.
• Strategic Initiatives: You will control pricing and marketing strategy, balancing sa ...
• Drive Project Execution: Manage the execution of marketing projections, ensuring that all stakeholders are aligned and operating within the committed timeframes and quality standards.
• Requirements: 0 - 1 years of experience in financial analysis and planning, marketing, or adjacent fields.
• Strong analytical and problem-solving skills to identify bottlenecks and create strategies to overcome them.
• Strong project management skills, effectively collaborating with other stakeholders to achieve project objectives.

Experience:

2 years required

Skills:

SQL, English

Job type:

Full-time

• Manage marketing campaign initiatives including mechanics planning, budget optimization, user segment breakdown, testing and performance analysis.
• Provide details plans for marketing campaigns or testing initiatives, aligning them with the overall business objectives.
• Regularly review and analyze key commercial/marketing metrics to provide insights that guide decision-making for campaign improvement.
• Conduct data-driven analysis to serve current business direction for ShopeePay, SeaMoney and related businesses.
• Design analysis framework, extract relevant data, run in-depth analysis, and deliver findings using suitable visualization and reporting tools to communicate and collaborate with related stakeholders.
• Provide actionable insights and recommendations that will be used to support or devise new marketing strategies.
• Support other special projects as requested.
• Requirements: Bachelor or Master s degree in Marketing, Business, Economics, Data Analytics, or related field of study.
• At least 1 - 2 years of work experiences in areas of marketing analytics, business analytics, data analytics, strategy consulting, e-commerce or tech industries.
• Strong technical skills with experience in SQL is a must.
• Intermediate MS Excel and Google Sheet skills, capable of utilizing different formulas and features to drive desired result.
• Strong analytical and logical reasoning skills.
• Excellent communication skills in both written and verbal format in Thai and English.
• Reliable and good team player who enjoys a fast-paced and iterative environment.

Experience:

2 years required

Skills:

Automation, Finance, Excel, English

Job type:

Full-time

• Manage inventory planning to ensure healthy stock levels and avoid out-of-stock or overstock risks.
• Design and develop demand forecasting models and replenishment frameworks to improve planning accuracy and efficiently use of working capital.
• Recommend optimal purchase quantities to maintain service levels and reduce excess by analyzing historical sales trends and insights from commercial team.
• Closely monitor OOS risks and actively follow up with KAMs to ensure sellers replenish stock on time.
• Work with BD teams to drive seller discipline on stock availability and improve fulfilment readiness.
• Inventory Health & Risk Control Monitor and manage key metrics: Days of Coverage (DOC), inventory color, and black stock.
• Escalate urgent OOS or low-stock cases and coordinate immediate actions with BD/KAMs to protect sales.
• Identify and mitigate expiry and slow-moving stock risks.
• Process Improvement & Project Initiatives Identify gaps or inefficiencies in current workflows and propose solutions to streamline operations.
• Support the implementation of automation or systems/tools to reduce manual workload and improve planning accuracy.
• Co-work with a commercial team to provide insights and data-backed recommendations to support strategic inventory management decisions.
• Conduct an analysis on WH storage space optimization and working capital management.
• Reporting & Analysis Maintain, improve, and update databases and tracking reports used for daily monitoring, monthly reviews, and management reporting.
• Provide timely performance insights on stock availability, replenishment behaviour, and OOS trends.
• Requirements: Bachelor s degree in Business, Supply Chain, Finance, Engineering, or related fields.
• 2+ years of experience in inventory planning, supply chain, or business analysis.
• Strong Excel and analytical skills; PowerPoint proficiency.
• Good communication skills in Thai and English.
• Good problem-solving and negotiation skills.
• Self-driven, detail-oriented, and able to work well with cross-functional teams.
• Experience in retail or e-commerce is a plus.

Experience:

2 years required

Skills:

Express, Finance, Project Management, English

Job type:

Full-time

• Liaise with seller experience, CTO, hub, on-site, and other related teams on data and insights.
• Assist on capacity and volume planning among all channels within first mile and hub.
• Responsible in the implementation of cross functional projects to ensure smooth execution within timelines and objectives.
• Coordinate and deep-dive into rationalizing the situations and propose improvements.
• Proactively identify issues and their root causes and response in a timely manner.
• Collaborate with operations, finance, and product team to make sure things run as plan.
• Requirements: 2-5 years experience in e-commerce, project management, operations, management consulting or related fields.
• Bachelor's degree in business administration, economics, engineering or related field.
• Outstanding analytical and numerical skills, comfortable working with large sets of data and complex analysis.
• Strong business acumen and critical thinking.
• Proactive and self-driven, high curiosity and drive to solve problems.
• Excellent communication and collaboration, high command in English and Thai.
• Skill in Excel, SQL/Python is a plus.

Experience:

2 years required

Skills:

Express, Compliance, Data Analysis

Job type:

Full-time

• Support operations to run smoothly in reverse flow and exception order management flow operations.
• Analyze exception order root cause and point of occurrence to reduce number of exception orders.
• Identify gaps for improvement in-station parcel compliance and coordinate with relevant teams to improve process more efficiently and effectively.
• Manage dispute operations for internal and external SPX operating model.
• Reconcile stuck loss to comply with exception process and SOC for liquidation.
• Align with CX team on handling process, SLA days from Ops feedback.
• Make decision on complicated case from ticket/ stuck order for loss and claim process.
• Analyze and report Recovery team OKR and project/ initiatives progress to Team Lead.
• Requirements:Bachelor's degree with 1-2 years of related experience.
• Ideally from logistics, operations management, or data analysis background.
• Strong interpersonal, analytics, and problem-solving skills.

Skills:

Livestream, Graphic Design, Teamwork

Job type:

Full-time

• Video Production & Creation: Produce videos by gathering requirements, managing quality, and ensuring timely broadcast within budget. Develop video concepts, create storyboards, and produce assets for various marketing campaigns.
• Graphic & Multimedia Design: Develop creative design concepts and produce multimedia assets to increase brand visibility. Create static and animated graphic assets that align with brand guidelines for Shopee Video and livestreaming.
• Livestream Production: Write engaging scripts, coordinate with KOLs, and manage back ...
• Quality Control & Content Management: Assess the quality of video content submitted by KOLs to ensure it matches campaign criteria and high standards.
• Studio & Logistics Support: Provide support for in-house studio operations, including inventory organization and managing logistics for livestreaming products.
• Requirements: Education: Bachelor s degree in Communications, Multimedia Arts, Film/Video Production, Graphic Design, or a related creative field (Fresh Graduates are welcome).
• Creative Tools: Basic knowledge of design or video editing software (such as Adobe Creative Suite, CapCut, or similar tools) is a plus.
• Storytelling Mindset: Ability to think creatively and turn ideas into interesting visual content.
• Technical Interest: A strong interest in learning the "behind-the-scenes" of studio production, lighting, and camera work.
• Collaboration: Strong teamwork skills to work with cross-functional teams and external creators.
• Adaptability: Ready to work in a fast-paced environment with a "can-do" attitude toward learning new production techniques.

Skills:

Express, Risk Management

Job type:

Full-time

• Serve as the main point of contact for gathering evidence, CCTV footage, and relevant information for assigned fraud cases.
• Coordinate with other relevant teams to prepare for interrogation sessions.
• Participate in the interrogation sessions of offenders and culprits.
• Draft investigation reports for supervisor review.
• Act as a CCTV real-time monitor as requested or assigned by the supervisor.
• Participate in security-related projects as assigned.
• Manage other Security-Related tasks as assigned.
• 1-Year contract (with the possibility of extension)
• Working from Monday to Saturday, with Sundays off
• Requirements: Bachelor's degree in a related field.
• Experience in Fraud Investigation, Fraud Prevention, Loss Prevention, Government Affairs, Government Relations, or Risk Management-related positions.
• Previous experience as a Police/Military Official or other government official is advantageous.
• Familiarity with reviewing CCTV footage.
• Availability to be on-call for emergency issues.

Experience:

1 year required

Skills:

Business Development, Product Testing, Product Owner, English

Job type:

Full-time

• Plan and execute UATs and live tests, partnering with developers and operations team to identify issues, prioritize fixes, and ensure timely release.
• Drive product delivery by working closely with Regional PM, QA / testing, and dev to ensure timely and high quality releases.
• Enable end user through product demos, training sessions, and good documentation to support adoption.
• Translate business needs into clear product requirements, business case, UX flows, whilst ensuring technical feasibility and proper impact assessment.
• Collaborate cross-functionally with Operations, Business Development, SPX and ShopeeFood to align on product direction.
• Requirements: Have 1-2 years of experience in Product Management, Technology, or similar roles, with relevant Bachelor s degree; fresh graduates with strong academic background or motivation encouraged to apply.
• Prior experience in product testing /QA /BA / Product Owner.
• Structured and detail-oriented mindset, able to keep track of tasks independently.
• Strong communication and stakeholder management skills, conversational English skills is highly preferred.
• Willingness to work in fast-paced environment and demonstrate high ownership.

Skills:

Business Development, Project Management, Quality Assurance, English

Job type:

Full-time

• Competitive analysis and market intelligence.
• Pricing strategy and platform performance monitoring.
• Seller performance management and KPI governance.
• Revenue and asset monetization planning.
• Program and project management across seller initiatives.
• Cross-border business strategy and cluster management.
• Campaign performance analysis and optimization.
• Required competencies: Analytical thinking, business acumen, strategic problem-solving, stakeholder management, proficiency in quantitative analysis.
• OPERATIONS & EXECUTION
• Roles in this track ensure the daily execution of business processes, administrative coordination, and operational support across seller-facing functions. Responsibilities include data management, quality assurance, process execution, and coordination of operational workflows.
• Representative functions include: Pricing operations and SKU matching.
• Quality assurance and performance monitoring.
• Revenue program operations (cashback, shipping, seller monetization).
• Lead generation and data management.
• Seller acquisition and onboarding support.
• Campaign setup and execution.
• Administrative support and ticket resolution.
• Required competencies: Attention to detail, process discipline, efficiency in task management, ability to work under structured workflows, strong organizational skills.
• MARKET DEVELOPMENT & COMMUNICATIONS
• Roles in this track drive seller acquisition, marketing solutions adoption, and community engagement. Responsibilities include managing seller advertising services, developing content strategies, conducting training, and executing brand partnership initiatives.
• Representative functions include: Shopee Ads service management.
• Livestream and video adoption programs.
• Seller communications and content management.
• Community engagement and event management.
• Brand and seller acquisition.
• Marketing solutions consulting (e.g., Facebook CPAS, Google Ads, affiliate programs).
• Lead Generation & Acquisition Roles.
• Required competencies: Relationship building, communication skills, creativity, client service orientation, ability to influence and educate stakeholders.
• Requirements Bachelor's degree in any discipline (graduated within the last 2 years or graduating in 2025).
• Strong analytical and data interpretation skills with proficiency in Microsoft Excel (VLOOKUP, Pivot Tables, data manipulation, reporting).
• Excellent communication skills in both Thai and English (written and verbal) for stakeholder management and cross-functional collaboration.
• Demonstrated problem-solving ability and process improvement mindset.
• High attention to detail with ability to manage multiple tasks and deadlines.
• Strong sense of ownership and accountability in executing deliverables.
• Fast learner with adaptability to changing business priorities and new tools.
• Ability to work both independently and collaboratively in cross-functional teams.

Experience:

1 year required

Skills:

Procurement, Compliance, Negotiation

Job type:

Full-time

• Manage the end-to-end liquidation and disposal process, including bidding, approval, disposal execution, billing, and payment coordination.
• Develop and maintain a centralized database of disposed and to-be-disposed assets, capturing transaction values, approval records, and buyer information.
• Ensure full compliance with company policies, audit standards, and internal controls throughout the disposal process.
• Monitor and report key performance metrics, such as disposal turnaround time, cost recovery, and vendor performance, to evaluate process efficiency.
• Identify and implement process improvement initiatives to enhance lead time, cost effectiveness, and governance across liquidation activities.
• Requirements: 1-3 years of experience in procurement, asset management, or logistics preferred.
• Strong coordination, negotiation, and communication skills.
• Detail-oriented with good documentation and reporting ability.
• Proficient in Microsoft Excel and basic knowledge of procurement or asset tracking systems.
• Able to work independently and cross-functionally in a fast-paced environment.

Experience:

1 year required

Skills:

SQL, Python, Excel, English

Job type:

Full-time

• Developing reports, dashboards, analysis and some automations (will be generally with SQL, PYTHON, EXCEL, in-House tools).
• Assisting the various business units as a discussion partner to plan, strategise, and grow business by enabling data-driven decision-making.
• Serving as in-consultant who simplifies complex terminologies into more understandable insights to our internal clients.
• Producing actionable insights that will be used to support or devise new strategies.
• Requirements Master's or bachelor's degree in quantitative fields or a relevant field (e.g. Data Science/Computer Science) of study.
• 1-3 years experience in Data Analyst field.
• Experience using SQL languages for querying (Python is a plus).
• Experience working with multiple stakeholders across various divisions.
• Ability to make inferences from data and devise an appropriate course of actions.
• Time management to deliver deadlines.
• Satisfactory understanding of English.
• Comfortable working with large data sets and numbers.
• Self-starter with a can-do attitude.

Experience:

1 year required

Skills:

Business Development, Legal, Social media, English

Job type:

Full-time

• Perform daily marketing operations tasks for Digital Products with high accuracy to drive marketing and sales activities such as media set up and slot allocation, manage and fill in marketing trackers on daily, weekly and monthly basis.
• Collaborate with internal teams to support end to end operation for marketing campaign.
• Set up campaigns and manage visibility tasks.
• Work on any assigned project-based role to drive growth for Digital Products to increase user awareness and user retention.
• Work cross-functionally with business development, graphic designer, legal, and operation teams.
• Work with graphic designers to create banners, microsites, and social media content.
• Provide suggestions on improving the operation process for more efficiency and create banners, microsites, and social media content.
• Handle ad-hoc tasks for campaign setup when needed.
• Requirements:Bachelor's degree or equivalent in marketing, business administration, or any related field.
• Minimum 1 years of working experience in marketing or related fields.
• Strong executional abilities to deliver assigned tasks on time.
• Very detail-oriented and can work in high pressure environment.
• Strong communication skills and ability to work collaboratively in a team environment.
• Proficient in English both written and oral communication.
• Work experience in e-commerce / credit industry is a plus.

Experience:

3 years required

Skills:

Project Management, Data Analysis, English

Job type:

Full-time

• Drive the growth of Affiliate marketing in Shopee, focusing on Creator growth.
• Conduct data analysis and competitor benchmarking, take a hypothesis-driven approach to address business challenges, identify new growth opportunities and initiate the project with a structured business case.
• Take ownership of Creator related projects and campaigns, partnering with cross-functional teams to conceptualize, launch, and review the project using data-driven insights.
• Contribute to the development of overall business strategy and long-term goals.
• Requirements: 1-3 years of working experience.
• Previous experience management consulting or e-commerce industry would be preferred.
• Strong business acumen, critical thinking and ability to form actionable insights and recommendations using analytic skills, comfortable with numbers.
• Effectively communicate in English and Thai.
• Team player, humble, organized and results driven.
• Able to work in fast-paced and dynamic environment.

Skills:

Enthusiastic, Microsoft Office, Excel

Job type:

Full-time

• We are seeking enthusiastic and motivated fresh graduates to join our dynamic team.
• As a Fresh Graduate, you will have the opportunity to gain hands-on experience, develop your skills, and contribute to our projects.
• You will work closely with experienced professionals, participate in training programs, and be involved in various tasks that support our organizational goals.
• Requirements: Recent graduate with a Bachelor's degree.
• Excellent communication and interpersonal skills.
• Ability to work collaboratively in a team environment.
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint).
• Strong analytical and problem-solving skills.
• Eagerness to learn and adapt to new challenges.
• Ability to manage time effectively and prioritize tasks.

Experience:

5 years required

Skills:

Project Management, English

Job type:

Full-time

• Develop and execute end-to-end marketing projects to achieve business targets and KPIs for the cash loan service, SEasyCash.
• Deliver cross-selling initiatives across Sea Limited s ecosystem, including e-wallets, e-commerce, and digital products.
• Identify and explore external partnerships and synergies to drive growth and expand the reach of the cash loan service.
• Collaborate closely with the local BD team and regional teams to ensure smooth execution of marketing initiatives.
• Work with the regional team to evaluate budgets, track campaign performance, and provide data-driven insights for continuous improvement.
• Lead and manage ad-hoc marketing projects and special initiatives as required.
• Requirements: Bachelor degree and above in marketing, business administration, or any related field.
• 3 - 5 years of working experience in marketing-related fields.
• Work experience in project management or similar role.
• Proven track record in driving growth and managing marketing campaigns end-to-end.
• Excellent attention to details with the ability to deliver high-quality work on time.
• Strong communication skills and ability to work collaboratively with stakeholders.
• High proficiency in English both written and oral communication.
• Work experience in loan / financial industry is a plus.

Experience:

2 years required

Skills:

Google Ads, Meet Deadlines, English

Job type:

Full-time

• Execution & QC: Coordinate with Strategy team and local teams to gather specific campaign requirements and creative assets. Responsible for the technical setup and quality control. Ensure accurate implementation of campaign namings and tracking parameters.
• Budget Management: Collaborate with Strategy team to allocate channel budgets and manage real-time pacing (daily/hourly) to ensure spend alignment.
• Campaign Strategy: Design and manage the campaign mix across channels. Manage brandi ...
• Performance Optimization: Maximize efficiency through bid adjustments, budget reallocations within campaign groups, and creative performance analysis.
• Test & Learn: Continuously learn from test results and update best practices to optimize campaign performance.
• Problem Solving: Troubleshoot delivery /performance issues internally and with external partners to overcome scalability bottlenecks.
• Reporting & Insights: Conduct weekly performance reviews and deepdives, providing data-driven insights and operational action plans to internal stakeholders.
• Operational efficiency - Collaborate with Ad Tech/ Product team to automate and streamline campaign setup and campaign management workflows.
• Requirements: Experience: 2+ years of hands-on performance marketing experience (Google, Meta, TikTok); Mobile App UA experience is a plus.
• Technical Savvy: Good understanding of tracking, attribution models, and online advertising technologies.
• Analytical Mindset: Outstanding data-driven skills with the ability to translate complex metrics into business insights and clear operational actions.
• Execution Excellence: Exceptional organizational skills with a sharp eye for detail and the ability to meet deadlines in a fast-paced environment.
• Communication: Strong English proficiency and stakeholder management skills to work effectively across regional and local teams.

Experience:

2 years required

Skills:

English

Job type:

Full-time

• Issue Identification & Resolution, analyze and troubleshoot issues reported by the CS and business teams. Provide quick workarounds and solutions to minimize operational disruptions. Escalate critical issues to the regional team when necessary.
• Communication & Stakeholder Management, collaborate with regional teams to explain and resolve issues. Maintain clear and continuous communication with the business team throughout the incident lifecycle.
• Prioritization & Impact Assessment, assess issue severity and prioritize fixes to en ...
• Product & Process Improvement, understand the features and functionalities. Regularly share issue insights with the team, propose feature improvements based on recurring problems, and provide necessary data to support feature requests.
• Documentation & Knowledge Sharing, track and document issues, resolutions, and best practices. Contribute to knowledge-sharing initiatives to improve troubleshooting efficiency.
• Requirements: Detail-oriented with a demonstrated ability to self-motivate and follow through on projects.
• Self-starter and a quick learner, independent and flexible, with strong customer focus.
• Effective troubleshooting skills, a great problem solver with the ability to take system problem and structure an action plan.
• Strong stakeholder management skills with a customer-oriented and execution-focused mindset.
• Strong verbal and written communication skills and English speaking is a must to collaborate with internal stakeholders.
• Ability to work in a fast-paced with minimal assistance and dynamic environment.
• Fresh grad or 1 - 2 years of work experience in the E-Commerce or internet service industry is a plus.

Experience:

2 years required

Skills:

Risk Management, Microsoft Office

Job type:

Full-time

• Serve as the main point of contact for gathering evidence, CCTV footage, and relevant information for assigned fraud cases.
• Coordinate with other relevant teams to prepare for interrogation sessions.
• Participate in the interrogation sessions of offenders,witnesses, and/or other relevant parties.
• Draft investigation reports.
• Act as a CCTV real-time monitor as requested or assigned by the supervisor.
• Participate in security-related projects and tasks as assigned.
• Requirements: Bachelor's degree in Laws, Political Science or related field. (Fresh Graduate is welcome.).
• Availability to work in the office 5 days a week and 1 day from home.
• Minimum of 0-2 years of experience in Fraud Investigation, Fraud Prevention, Loss Prevention, Government Affairs, Government Relations, or Risk Management-related positions.
• Experience in the logistics industry is a plus.
• Previous experience as a Police/Military Official or other government official is advantageous.
• Familiarity with reviewing CCTV footage.
• Skills in offender interrogation or interviewing.
• Strong analytical and problem-solving abilities.
• Excellent interpersonal skills.
• Proficient in GSuite or Microsoft Office.
• Must have a private vehicle and a valid driver's license.
• Availability to be on-call for emergency issues.

Experience:

5 years required

Job type:

Full-time

• Manage the planning and implementation of Key People Initiatives including but not limited to Talent Management, Manpower Planning, and Organisational Development, as well as all associated administrative duties.
• Collaborate with Reg / Local stakeholder for annual talent review process, analyse and report key metrics, set guidelines for the talent cycle and ensure consistent execution across the business and regions.
• Monitor progress, assess people initiative effectiveness through feedback and data c ...
• Analyse data to identify trends, opportunities, and challenges. Serve as a business analyst to consolidate data across markets, sharing meaningful insights with stakeholders.
• Requirements: Bachelor s degree with 2-5 years of relevant HR or management consulting experience, with a specialisation in one of the domain practices - Talent Development, Key Talent Strategies, Performance & Rewards, Engagement.
• Strong analytical and strategic thinking skills: Quickly evaluates situations, combines strong business judgement and people intuition to reach well-founded decisions.
• Strong stakeholder management and communication (verbal and written) skills, ability to foster relationships, and work collaboratively across different seniority levels within Shopee.
• Able to work at pace while maintaining appropriate attention to detail and standards.
• Comfortable to work with ambiguity and empowerment.
• Proficiency in manpower planning and analytics experience is a plus.

Experience:

1 year required

Skills:

Data Analysis, Project Management

Job type:

Full-time

• Assist in driving strategic initiatives (project-based role) across different markets and achieving business impact in growth, profitability, and efficiency.
• Learn and contribute to the overall strategy while gaining valuable experience.
• Work closely with local markets to identify opportunities and gaps, review problem statements, and generate useful solutions on regional strategic initiatives.
• Support data analysis and competitor benchmarking, take a hypothesis-driven approach to address business. challenges, identify new growth opportunities and initiate the project with a structured business case.
• Requirements: 1-3 years of experience working.
• Previous experience management consulting or e-commerce industry would be preferred.
• Strong business acumen, critical thinking and ability to form actionable insights and recommendations using analytic skills.
• Strong project management, stakeholder management and communication skills.
• Team player, humble, organized and results driven.
• Able to work in fast-paced and dynamic environment.

Experience:

3 years required

Skills:

Problem Solving, Excel, SQL, English

Job type:

Full-time

• Work on a big scale project to come up with high level business strategy.
• Define KPI and top-line target for key business metrics for commercial team to followed.
• Face high business challenges to utilize and improve problem solving skill with high learning curves.
• Job Description: Strategically design scheme and improve monthly KPI to drive the organization to reach the target.
• Analyze complex data to find valuable insights in order to drive business performance.
• Demonstrate leadership to guide the overall project requirements in initiation, planning, execution, monitoring, evaluation, and closure.
• Organize and optimize project resources (budget, timeline, workforce).
• Coordinate with internal teams and external partners to solve errors.
• Requirements: Minimum Bachelor's degree in management, business or any related field.
• Minimum 3 years of work experience in related fields.
• Strong Excel skill is required.
• Basic SQL skill is required.
• Good communication and presentation skills, both speaking and written in Thai and English.
• Strong analytical skill and able to make judgement based on logical reasons.
• Good team players and leadership skills with growth mindset.
• Demonstrated ability to learn fast, handle multiple tasks, to prioritize those tasks and meet deadlines.
• Flexible in working hours (issues that require attention can occur outside normal working hours).

Skills:

Automation, Data Analysis, SQL, English

Job type:

Full-time

• Own and manage end-to-end operations for both payment and card services, ensuring smooth execution, timely issue resolution, and service quality.
• Oversee key operational processes, including card issuance, delivery, activation, reissuance, transaction monitoring, and user issue resolution.
• Monitor system-wide abnormalities across modules and platforms; coordinate with tech teams, vendors, and external partners to resolve issues effectively.
• Proactively identify gaps and inefficiencies, and drive initiative improvements with an entrepreneurial mindset and strong ownership.
• Apply analytical techniques to uncover operational risks and bottlenecks, and turn complex data into actionable insights to support strategic decisions.
• Build and maintain automation tools, dashboards, and reports to enhance monitoring and reduce manual workload.
• Maintain SOPs and escalation workflows, while aligning with internal teams on SLAs and cross-functional procedures.
• Lead continuous improvement initiatives to scale operations effectively and support business growth.
• Requirements:Bachelor s or Master s degree in Engineering, BBA, or any related field.
• Effective in fast-paced, complex environments with strong problem-solving, leadership, and analytical skills. Detail-oriented, organized, and a strong team player.
• Customer-oriented, open-minded, eager to learn, have good interpersonal skills, communication skills and good command of English.
• Flexible with working hours to handle issues that may arise at unusual times.
• Proficient in data handling and organization, especially with MS Excel or Google Sheets.
• Ability to solve complex problems using data analysis; experience with SQL and coding (e.g., Google Apps Script, JavaScript, Python) is a plus.
• Has passion for the FinTech industry.

Experience:

3 years required

Skills:

Excel, SQL, Tableau

Job type:

Full-time

• Work to support management on business strategy and planning for driver supply.
• Define, implement, and execute strategy to improve business growth, efficiency, and P&L.
• Analyze short to medium term issues impacting supply growth in the food delivery business. This includes driver segmentation, conversion funnel optimization, churn analysis, market scans and experimentation.
• Use strong interpersonal skills drive and coordinate with other departments to plan and execute cross functional initiatives.
• Forecast cost and other key initiatives for weekly, monthly and quarterly planning cycles.
• Drive innovation via continuous iteration of segmentation methods, identification of high potential opportunities to A/B test, collaboration with product team for improvement opportunities.
• Manage day to day business by being able to anticipate potential roadblocks and issues, while also being able to quickly solve problem.
• Build presentation to influence senior stakeholders and enable data driven decision making.
• Requirements: A minimum of 2-3 years of relevant work experience in technology firms, financial services or top tier management consulting.
• Confident in processing and analyzing complex data sets using Excel.
• An analytical mindset and strong business acumen with experience using AppAnnie, SQL, Tableau, and Google Suites.
• Advanced statistical modeling (e.g. Machine Learning) skillset is a plus.
• A start-up attitude - willing to work hard to get things done.
• Pure hustle and passion for building a new consumer business in a competitive market.
• A team player who doesn't mind rolling up your sleeves to do the day-to-day work.

Experience:

3 years required

Skills:

Express, Legal, Risk Management

Job type:

Full-time

• Conduct investigations and fact-finding related to incidents, security breaches, and fraudulent activities within the given SLA.
• Collect and analyze evidence from multiple sources, including CCTV footage, internal data, inputs from relevant teams, and OSINT (Open-Source Intelligence).
• Interview and interrogate employees involved, and prepare detailed investigation reports.
• Identify weaknesses and vulnerabilities, and recommend preventive measures to avoid recurrence of similar incidents.
• Compile and document all relevant facts and evidence to coordinate with law enforcement authorities in cases requiring legal action.
• Participate in security-related projects and tasks as assigned.
• Requirements: Bachelor's Degree in Law, Political Science, Criminology, Criminal Justice, or other related fields.
• Minimum of 3 years of experience in Fraud Investigation, Incident Investigation, CCTV command center, Fraud or Loss Prevention, or Fraud - Risk Management-related positions.
• Experience in the logistics industry is a plus.
• Previous experience as a Police/Military Official or other government officials related to the job position is advantageous.
• Familiarity with reviewing CCTV footage.
• Skills in offender interrogation or interviewing.
• Strong analytical and problem-solving abilities.
• Excellent interpersonal skills.
• Proficient in G-Suite or Microsoft Office.
• Own a private vehicle and a valid driver's license.
• Availability to be on-call for emergency issues.

Skills:

Compliance, Good Communication Skills, English

Job type:

Full-time

• Oversee and manage all Return & Refund (R&R) cases for both buyers and sellers, ensuring timely and accurate resolution in accordance with company policies.
• Provide expert guidance and decision-making support to agents when handling complex, sensitive, or high-impact cases.
• Monitor and manage agent performance based on defined KPIs, including productivity, quality, turnaround time, and customer satisfaction.
• Conduct regular coaching, feedback, and performance improvement sessions to enhance agent skills in case handling, communication, and policy knowledge.
• Escalate critical or exceptional cases to relevant stakeholders or upper management when necessary.
• Coordinate cross-functionally with Operations, Quality, Policy, and Product teams to ensure alignment and continuous improvement of processes.
• Analyze case trends and operational insights to identify root causes and recommend process or policy enhancements.
• Ensure compliance with internal guidelines and maintain consistent decision-making across the team.
• Previous experience in customer service, call centers, case management or related experience in a similar role.
• Good communication skills - reading, speaking, and writing (Thai &English).
• Strong critical and logical thinking skills.
• Ability to work in shifts (5 days per week).

Experience:

1 year required

Job type:

Full-time

• Job Description: Responsible for the continuous development and improvement of picking process Analyse and solve the problem including improve Picking performance Manage day-to-day order in WMS, arrange order activities to maximize the efficiency, reliability, timeliness and cost effectiveness of picking process Ensure that performance of temp and full time staff followed WI. Monitor all orders & documents and coordinate with other related team Monitor and improve productivity for all functions of Picking team Provide data, information and picking issue for supervisor to prepare mo ...
• Requirements: Bachelor s Degree in Logistic management, supply chain or any related field At least 1 year of working experience in warehousing (e-commerce is highly preferred) New graduate with potential profile is also welcomed Proficient with Microsoft Excel Ability to work under deadlines and pressure Good interpersonal, communication and negotiation skills. Good team player Able to work on shift and day-off when required

Skills:

Negotiation, Excel, English

Job type:

Full-time

• Seller Education: Teach sellers how to use Shopee s features, tools, and promotional campaigns to sell more.
• Campaign Management: Plan and launch sales campaigns for new sellers to give them a "winning start.".
• Business Consulting: Act as a strategic advisor to help sellers in your portfolio grow their sales and improve their operations.
• Data & Reporting: Analyze sales performance, create reports, and forecast how many new sellers we can bring to the platform.
• Negotiation: Secure great deals and barters from brands to ensure Shopee has the best prices on the market.
• Who We Are Looking For Education: Bachelor s degree (Fresh Graduate) in Business, Arts, Engineering, or any other discipline.
• Language: Good command of English. Chinese language skills are a huge plus!.
• Communication: You are a people person. You can explain complex ideas in simple ways.
• Analytical Mindset: You are comfortable with numbers and basic Excel to track performance.
• Agility: You can keep up with the fast-paced world of E-commerce and are happy to learn new things.
• Ownership: You take responsibility for your sellers' success as if it were your own business.

Skills:

Express, Compliance, Finance

Job type:

Full-time

• Calculate and summarize Manpower of Hub Agent Billing cost.
• Check input data (attendance data, allowance, rate card, etc.) updated from Ops and Vendor Management.
• Prepare Monthly Accrued cost for Hub Agent manpower cost.
• Work across the teams; Operations, Recovery, QA, BI, and subcontractor vendor to reconcile and validate all inputs to have accurate and timely Hub agent (including DD hub) for bill payment respectively.
• Worked with OpX counterpart to provide Actual MTD cost to support OpX work on Plan and forecast (RR and Monthly budget) as well as variance analysis.
• Work with internal and external functions to ensure compliance in financial process.
• Requirements: Analytical and planning skills.
• Attention to detail; identify any irregularities in records or transactions that could indicate fraudulent activity or deviation in operation.
• Good coordination skills to align with stakeholders from all levels.
• Quick learning with ability to adapt to changing situation and new challenges.
• Have a fighting spirit and able to work in a dynamic environment.
• Good in Finance Modeling.
• Good communication skills.

Skills:

Project Management, Data Analysis, Excel

Job type:

Full-time

• Drive strategic campaign initiatives across teams to achieve business impact in growth, profitability, and efficiency.
• Monitor campaign performance and ensure the execution team implements the strategy correctly and on time.
• Act as the first point of contact for categories and other teams to solve campaign issues and provide support.
• Work closely with category managers to identify gaps and new opportunities to reach business KPIs.
• Use data analysis to test new ideas and find better ways to address business challenges and growth.
• Requirements: Bachelor s degree in Business, Economics, or a related field.
• Experience in e-commerce, commercial strategy, or business planning.
• Proficiency in data tools like Excel or SQL to pull insights and analyze performance.
• Strong logical thinking and a hypothesis-driven approach to solving business problems.
• Ability to turn complicated data into simple, actionable plans for other teams.
• Strong project management skills and the ability to work with different departments.
• Proactive mindset with a focus on improving sales and operational efficiency.

Experience:

2 years required

Skills:

SQL, English

Job type:

Full-time

• Manage end-to-end marketing initiatives such as CRM to drive new user acquisition and retention, including mechanics planning, budget optimization, user segment breakdown, testing and performance analysis.
• Regularly review and analyze key marketing metrics to provide insights that guide decision-making for campaign improvement.
• Conduct data-driven analysis to provide actionable insights and recommendations for current business direction on ShopeePay, Digital Products and Credit businesses.
• Design analysis framework, extract relevant data, run in-depth analysis, and deliver findings using suitable visualization and reporting tools to communicate and collaborate with related stakeholders.
• Support other special projects as requested.
• Requirements: At least 1 - 2 years of work experiences in areas of marketing analytics, business analytics, data analytics, strategy consulting, e-commerce or tech industries.
• Strong technical skills with experience in SQL is a must.
• Intermediate MS Excel and Google Sheet skills, capable of utilizing different formulas and features to drive desired result.
• Strong analytical and logical reasoning skills.
• Strong sense of ownership over their work and long-term goals; a self-starter.
• Excellent communication skills in both written and verbal format in Thai and English.
• Reliable and good team player who enjoys a fast-paced and iterative environment.

Experience:

1 year required

Skills:

Express, Assurance, Compliance

Job type:

Full-time

• Manage Customer Service Team Oversee the day-to-day operations of the customer service team, ensuring optimal performance and achievement of KPIs such as response time, resolution time, and customer satisfaction (CSAT).
• Process Optimization Continuously evaluate and optimize customer service processes and workflows to improve efficiency, reduce costs, and enhance the customer experience.
• Monitor and Analyze Performance Metrics Track key performance indicators (KPIs), inc ...
• Develop and Implement Training Programs Create and implement training programs for customer service agents, ensuring they are knowledgeable about products, services, and best practices in customer support.
• Handle Escalations and Complex Cases Act as the point of escalation for complex customer issues, ensuring timely and effective resolutions while maintaining a high level of customer satisfaction.
• Collaborate with Cross-Functional Teams Work closely with product, IT, and sales teams to address customer needs, enhance service offerings, and resolve systemic issues affecting service quality.
• Maintain Quality Assurance Oversee the implementation of quality assurance (QA) processes, monitoring customer interactions to ensure compliance with company standards and continuous improvement.
• Requirements Bachelor's degree in Business Administration, Operations Management, or a related field. Relevant certifications or advanced degrees are a plus.
• At least 1-2 years of experience in customer service or operations management, with a proven track record of leading and improving customer service teams.
• Strong leadership and team management skills with the ability to motivate, mentor, and develop customer service agents.
• Ability to analyze service data, performance metrics, and customer feedback to drive operational improvements.
• Strong verbal and written communication skills, capable of interacting with various internal stakeholders and handling customer escalations effectively.
• Ability to think critically, troubleshoot complex issues, and implement solutions in high-pressure environments.
• A deep commitment to delivering high-quality service and an understanding of customer needs, ensuring a positive customer experience.
• Ability to manage multiple tasks, prioritize workload effectively, and ensure deadlines and objectives are met consistently.

Skills:

Problem Solving, Excel

Job type:

Full-time

• Operational Excellence: Support the end-to-end daily operations of our Hubs and SOCs, ensuring all processes are executed with precision and reliability.
• Resource Optimization: Monitor workload and manpower utilization to ensure peak efficiency. You will play a key role in aligning resources to consistently meet and exceed service level targets.
• Strategic Coordination: Serve as a vital link between drivers, supervisors, and internal stakeholders to ensure seamless communication and operational alignment.
• Insights & Performance: Transform ground-level data into actionable insights. You will analyze operational trends to identify bottlenecks and implement continuous improvement initiatives.
• Adaptive Problem Solving: Manage diverse ad-hoc operational challenges with a solutions-oriented mindset, ensuring business continuity in a dynamic environment.
• Who We Are Looking For: Fresh Graduates: You have recently graduated from any major (Logistics, Business, Engineering, or any other field).
• Articulate Communicator: You can convey complex information clearly and professionally to stakeholders at all levels, from field staff to management.
• Analytical Mindset: You are skilled at interpreting data to tell a story, using metrics to drive informed decision-making and process enhancements.
• Results-Driven: You are a proactive professional who takes ownership of tasks and is committed to delivering high-quality outcomes.
• Resilient & Agile: You excel in fast-paced, high-pressure environments and can pivot your focus effectively as priorities evolve.

Job type:

Full-time

• Omnichannel Support Management: Professionally manage and resolve inquiries from both customers and partners across multiple communication platforms, ensuring a seamless service experience.
• Cross-Functional Issue Resolution: Act as a lead coordinator with internal departments to address and resolve complex cases, ensuring all solutions are delivered within established Service Level Agreements (SLAs).
• Customer Insight Analytics: Systematically record and analyze case data and feedback ...
• Policy & Information Stewardship: Serve as a subject matter expert by providing precise information and guidance in strict alignment with company policies and operational standards.
• CX Process Enhancement: Proactively support the continuous improvement of customer experience workflows, identifying opportunities to streamline service delivery and increase satisfaction.
• Who We Are Looking For: Fresh Graduates: You have recently graduated from any major (Logistics, Business, Engineering, or any other field).
• Service Excellence Advocate: You are dedicated to high-quality support and possess a professional demeanor when representing the brand to customers and partners.
• Effective Liaison: You have the interpersonal skills required to navigate internal teams and drive the resolution of multifaceted problems.
• Analytical & Meticulous: You understand the value of data and take pride in maintaining accurate records that help the company grow.
• Clear & Diplomatic Communicator: You can convey complex information simply and professionally, ensuring clarity and maintaining positive relationships.
• Solution-Oriented Thinker: You look beyond the immediate issue to suggest long-term improvements that prevent future challenges.

Skills:

Data Analysis, Enthusiastic, English

Job type:

Full-time

• Assisting in end-to-end recruitment drives, from sourcing high-potential candidates to managing interview logistics.
• Developing and maintaining relationships with local universities for campus hiring and trainee programs.
• Talent Management & Development (L&D): Supporting the design and execution of training programs, performance management cycles, and employee engagement initiatives specific to the Thai market.
• Analyzing employee feedback to identify areas for talent growth and culture enhancement.
• Compensation & Benefits (C&B) / HR Operations: Assisting with data analysis for local salary benchmarking and workforce planning.
• Streamlining HR processes and leveraging HRIS (Human Resources Information Systems) to improve efficiency across the Thai office.
• HR Business Partnering (HRBP): Working alongside seasoned HRBPs to support specific business units (e.g., Tech, Marketing, Operations).
• Providing day-to-day HR support, helping teams navigate challenges and maximize performance.
• Who We Are Looking For We are seeking high-potential, adaptable, and data-driven individuals who thrive in a challenging and high-growth environment unique to the Thai market.
• Mandatory Requirements: A recent graduate (within the last 12 months) with a Bachelor's degree in any discipline. While degrees in HR, Business, Psychology, or related fields are helpful, we welcome all majors demonstrating strong analytical and interpersonal skills.
• A strong academic track record.
• Fluency in Thai and English (both written and verbal) is essential for stakeholder engagement.
• Willingness to learn, a high degree of proactivity, and exceptional adaptability.
• Ideal Attributes (What Makes You Stand Out): Analytical Mindset: Comfortable working with data and spreadsheets; able to draw meaningful insights from metrics to solve organizational problems.
• Exceptional Communication: Articulate and empathetic, capable of building rapport and trust with diverse local and international stakeholders.
• Problem Solver: Highly resourceful and quick-thinking, always seeking efficient ways to improve processes.
• Team Player: Enthusiastic about collaborating across different teams and functions in a fast-paced, dynamic culture.
• Passion for People: A genuine interest in organizational dynamics, employee motivation, and fostering a positive, high-performing culture.

Experience:

1 year required

Skills:

English

Job type:

Full-time

• Gather and develop business requirements; construct workflow diagrams and technical documentation; communicate product features; review BRD / PRD as required by business requirements.
• Understand and translate customer needs into business and technology solutions, provide consultation of payment services, functional, application designs and ensure technology and business solutions represent business requirements.
• Analyze, support and develop the feasibility of requirements, project plans, schedul ...
• Manage all change requests, keep track of the timeline, validate all schedule impacts, and communicate changes to all teams.
• Work cross-functionally with our stakeholders, business and technology teams to ensure timely and quality release of product / enhancements.
• Monitor project progress by tracking activities; resolving issues; recommending actions to ensure timely completion.
• Requirements: Minimum 1 year of experience as a Product Manager or Business Analyst in Banking platform, E-wallet, or IT solution industry.
• Proficient in working with numbers and data organization.
• Results and detail-oriented, with strong intuitions on how to solve problems creatively and quickly.
• Strong ability to grasp technical concepts and simplify them for clear communication skills.
• Ability to work independently in a fast-paced environment.
• Ability to speak and write in English.
• Strong knowledge of payment services background is a plus.

Skills:

Diplomacy

Job type:

Full-time

• Commercial Strategic Support: Partner with the Sales and Commercial leadership to manage and nurture key customer accounts, ensuring long-term satisfaction and business growth.
• Market Intelligence & Analytics: Conduct deep-dives into customer data and emerging market trends to identify new opportunities and provide actionable recommendations for the business.
• Business Communication Excellence: Craft high-impact presentations, comprehensive re ...
• Cross-Functional Alignment: Serve as a bridge between the Business Development team and Operations/internal stakeholders to ensure that commercial promises are operationally deliverable.
• Growth Initiatives & Campaigns: Play a key role in the execution of business projects and commercial campaigns, helping to expand our market footprint and drive revenue.
• Who We Are Looking For: Fresh Graduates: You have recently graduated from any major (Logistics, Business, Engineering, or any other field).
• Business-Minded Analyst: You are not just good with numbers; you understand how to translate data into "Growth Stories" that help win new business.
• Polished Communicator: You possess excellent verbal and written skills, with the ability to create compelling narratives for high-level stakeholders.
• Customer-Centric Strategist: You have a natural ability to understand customer needs and can build strong professional relationships based on trust and value.
• Proactive Project Player: You are highly organized and can manage multiple deadlines across different business projects without losing sight of the details.
• Collaborative Driver: You enjoy working across teams and have the diplomacy to align different departments toward a single commercial goal.

Experience:

5 years required

Skills:

Express, Automation, Project Management

Job type:

Full-time

• Process Optimization & Continuous Improvement Identify operational gaps and inefficiencies across middle mile (linehaul, hubs, cross-dock, routing).
• Lead end-to-end process improvement initiatives using Lean / Six Sigma / data-driven approaches.
• Standardize SOPs and ensure consistent execution across sites.
• Drive productivity improvements (cost per parcel, turnaround time, manpower utilization).
• Performance Analysis & Problem Solving Analyze operational data to identify root causes of delays, capacity issues, and performance drops.
• Monitor key KPIs such as SLA, transit time, load factor, and hub throughput.
• Develop dashboards and insights to support decision-making.
• Cross-Functional Project Management Work closely with Operations, Planning, Linehaul, Network Design, and Tech teams.
• Lead pilot projects and rollout of new processes, tools, or automation initiatives.
• Support new site launches, network expansion, and peak readiness planning.
• Resource & Capacity Planning Support Collaborate with planning teams to optimize hub capacity, routing efficiency, and equipment utilization.
• Recommend process changes to support volume growth and network changes.
• Change Management & Stakeholder Alignment Communicate initiatives and improvements to operations teams.
• Train and support site teams in adopting new processes.
• Ensure smooth implementation and sustained adoption.
• Requirements: 5-8 years in logistics, supply chain, operations excellence, or process improvement.
• Experience in e-commerce, courier, 3PL, or transportation is highly preferred.
• Proven track record in leading improvement projects and delivering measurable impact.
• Strong analytical and problem-solving capability.
• Familiar with Lean, Six Sigma, or continuous improvement frameworks.
• Data-driven mindset; comfortable working with large datasets and operational KPIs.
• Strong stakeholder management and project management skills.
• Hands-on and able to work closely with ground operations.

Skills:

Express, Excel

Job type:

Full-time

• Job Description: Monitor and manage the operation team (Outbound Sort, Outbound Dispatch) of process and data controlling to accuracy.
• Able to summarize and prepare reports to present to supervisors.
• Works with internal and external functions to properly handle pushed-out parcels.
• Follow up and clear pending parcel status within the system to maintain the predetermined period.
• Able to solve specific problems.
• Requirements: Good communication to other team.
• Analytical ability - critical and logical thinking and optimization.
• Strong working knowledge of Spreadsheets (Excel/Google Sheets).
• Proven working experience in Outbound Dispatch.
• Work with timeline and extra long working hours during campaign.

Skills:

Express, Payroll, Compliance

Job type:

Full-time

• Calculate and summarize Manpower of SOC and RC Billing cost.
• Check input data (attendance data, allowance, rate card, etc.) updated from SOC Ops and VM.
• Calculate incentive for SPX staff and pay through payroll.
• Prepare Monthly Accrued cost for SOC and RC manpower cost.
• Reconciled SOC/RC Manpower cost with Ops and Subcontractor vendors.
• Worked with OpX counterpart to provide Actual MTD cost to support OpX work on Plan and forecast (RR and Monthly budget) as well as variance analysis.
• Prepared Accrued cost for LH & FM Shuttle.
• Work with internal and external functions to ensure compliance in financial process.
• Requirements: Analytical and planning skills.
• Attention to detail; identify any irregularities in records or transactions that could indicate fraudulent activity or deviation in operation.
• Good coordination skills to align with stakeholders from all levels.
• Quick learning with ability to adapt to changing situation and new challenges.
• Have a fighting spirit and able to work in a dynamic environment.
• Good in Finance Modeling.
• Good communication skills.

Experience:

3 years required

Skills:

Problem Solving, Negotiation, English

Job type:

Full-time

• Responsible for the continuous development and improvement of picking process through problem identification and analysis.
• Monitor all picking productivity from regional team and improve on the number of productivity.
• Manage day-to-day order in WMS, arrange order activities to maximise the efficiency, reliability, timeliness and cost effectiveness of picking process.
• Ensure key performance indicators assigned to picking employee.
• Deliver strong leadership, influencing and collaboration skills in working with team.
• Prepare monthly reports such as KPI s, inventory picking issues, etc.
• Monitor picking key performance indicators (KPI s) to ensure goals are met.
• Control and plan headcount to support all campaign.
• Coordinate with outbound and other related team to ensure shipped out smoothly.
• Lead and coach picking team lead on picking WI & process including WMS system skill.
• Plan and communicate with sourcing about GWP (give with price) items including other related department and approve working plan.
• To perform any other duties assigned by the supervisor or manager.
• Requirements: Bachelor s Degree or higher in Logistic management, supply chain or any related field.
• At least 3 years of working experience in Warehousing (e-commerce is highly preferred).
• Experience in Inventory picking and Outbound will be advantage.
• Be able to communicate in English.
• Problem solving skills and Conflict management.
• Ability to work under deadlines and pressure.
• Good interpersonal, communication and negotiation skills.
• Good team player.
• Proficient with Microsoft Excel.
• Able to work on shift and day-off when required.

Experience:

4 years required

Skills:

Automation, Risk Management, Compliance, English

Job type:

Full-time

• Lead and manage cross-functional CS-related projects (e.g., new process rollouts, system enhancement, automation initiatives) from initiation to execution, ensuring alignment with business goals and timely delivery.
• Act as PMO for CS function, including project planning, resource allocation, progress tracking, and risk management.
• Ensure delivery of operational metrics to evaluate impact, identify gaps, and recommend continuous improvement actions.
• Collaborate cross-functionally with product, operations, tech, and compliance teams to identify root causes, design scalable solutions, and implement sustainable improvements.
• Prepare and present performance reports, root cause analysis, and action plans to stakeholders and management.
• Requirements: Bachelor s or Master s degree in Business, Operations, or a related field.
• 4+ years of experience in project management, operations, or business transformation roles; exposure to customer service or operations environments is an advantage but not mandatory.
• Proven experience in leading cross-functional projects in a fast-paced environment, with strong ownership from planning to execution.
• Strong analytical mindset with experience in interpreting performance data and driving metrics-based improvements.
• Excellent communication, people management, and conflict resolution skills with good command of English.
• Familiarity with fintech, payments, or digital wallet services is an advantage.
• Strong logical and analytical thinking.
• SQL and coding skills are a plus e.g. Google App Script, JavaScript, Python etc.
• Yesterday 18:22.

Experience:

8 years required

Skills:

Market Research, Research, Data Analysis

Job type:

Full-time

• Evaluate and optimize strategies, processes, and performance tracking models across regional operations, including cost structures and workforce sizing (spanning several thousand employees across functions).
• Conduct market research and deep-dive data analysis to uncover insights and inform business planning.
• Work cross-functionally to shape go-to-market strategies, test hypotheses, and improve performance outcomes.
• Align priorities and goals with senior stakeholders, translating high-level strategies into actionable plans.
• Lead and support the execution of strategic initiatives across people, process, and technology dimensions.
• Monitor implementation outcomes and refine approaches to maximize impact.
• Coordinate cross-functional projects to support continuous improvement and sustainable growth.
• Requirements: 8+ years of experience in management consulting, strategy, or related areas (e.g. e-commerce, tech, supply chain, regional/global project management).
• Proven track record in developing and implementing business strategies and managing complex projects or programs.
• Strong analytical skills with the ability to translate data into strategic insights.
• Comfortable navigating ambiguity and solving unstructured problems.
• Ability to balance big-picture thinking with attention to detail.
• Strong collaboration skills and ability to influence across functions.
• Passion for driving impact in a fast-paced, high-growth environment.