Experience:

4 years required

Skills:

Problem Solving, Excel, English

Job type:

Full-time

• Responsibility to ensure success of key merchants on platform including driving Revenue and smooth operation.
• Educating sellers on features, promotional campaign and market insights.
• Building good relationships and trust with sellers to understand more about their business and their key success factors.
• Interact with stakeholders of different teams to ensure products sold by new sellers receive enough visibility on the product pages.
• Implement campaigns for new sellers, analyse and report their performance.
• Interact with other local teams to share knowledge and replicate best practices.
• Forecast volume and number of new sellers and activities required to incubate them.
• Update the management team on weekly progress.
• Support brand business planning and JBP execution.
• Develop opportunities to collaborate further through supply management, new product launches, online and offline campaigns.
• Manage top and bottom line targets for key brands.
• Requirements: Bachelor s or Master s Degree in business or related fields.
• More than 4 years of professional experience from E-commerce, Technology companies, Investment banking, and consulting.
• English and Thai proficiency required.
• Logical thinking and strong problem solving skills.
• Ability to interact with a broad set of businesses and stakeholders and presenting both over the phone and in person.
• Good understanding of consumer demands, payment, logistics, and overall regulatory landscape.
• Knowledge in MS Office, Basic Excel, Pivot, vlookup, PPT.

Experience:

1 year required

Skills:

Express

Job type:

Full-time

• Manage vendor performance to maintain high fulfillment rate on HC requests.
• Collaborate closely with the Ops team to manage HC planning and allocation, identify potential capacity constraints.
• Identify and implement innovative solutions to improve capacity planning and resource allocation.
• Continuously evaluate and optimize vendor management SOP to improve fulfillment performance, data accuracy and reduce costs.
• Requirements: Minimum Bachelor's degree in business, logistics, supply chain management or related fields.
• 1-3 years of experience in logistics, operations, supply chain management or related fields.
• New gradudate is welcome to apply.
• Strong problem-solving skills with a practical, results-oriented approach.
• Strong communication skills with both internal and external stakeholders.
• Proficiency in Google Workspace (e.g. Google Docs, Google Sheets, and Google Slides).
• Can do attitude, able to work in a fast-paced environment.

Experience:

1 year required

Skills:

Express, Data Analysis, Negotiation, English

Job type:

Full-time

• Being the key person for manpower planning for SOC team.
• Monitoring productivity and deep drive data to be backup in cost and Service Level Agreement (SLA) stat.
• Develop and execute engagement plans with our Subcontractors Management team.
• Coordinate with Operations, Subcontractor management, and FP&A team to ensure process smoothly since Planning to Auctual on billing stage.
• Lead and participate in projects aimed at improving SOC processes.
• Analyze current workflows and suggest enhancements for operational efficiency.
• To do any project improvement related SOC process.
• Educational Background: Bachelor s Degree or higher in Logistics & Supply Chain Management, Business Administration, Economics, or a related field.
• Experience: At least 1 year of experience in planning or forecasting roles.
• Skills and Competencies:Strong problem-solving skills and attention to detail.
• Proficiency in Excel and Google Sheets for data analysis.
• Great communication, negotiation, and interpersonal skills.
• Ability to communicate effectively in English (both speaking and writing) or demonstrate potential for self-improvement.
• Ability to work collaboratively with various departments and stakeholders.

Experience:

1 year required

Skills:

Big Data, ETL, Statistics

Job type:

Full-time

• Data Interpretation & Analysis: Interpret and analyze vast amounts ofquantitative data, employing advanced statistical techniques to deliver actionable insights through comprehensive reports and interactive dashboards.
• Data Solutions Design: Lead the design and development of robust data solutions, including data warehousing on Big Data platforms. Utilize ETL processes and advanced visualization tools to optimize data flow and accessibility.
• Strategic Problem Solving: Tackle complex business challenges by applying a strategi ...
• Customer & Marketplace Insights: Cultivate a deep, data-driven understanding of customer behaviors, merchant dynamics, and marketplace trends using advanced analytics toolkits.
• Requirements Educational Background: Bachelor's or advanced degree in Analytics, Statistics, Computer Science, or a related field.
• Professional Experience: Minimum of 1 years of experience in Business Intelligence or Data Analysis, with a proven track record of delivering impactful data solutions in a fast-paced environment.
• Technical Expertise: Proficient in ETL tools, data warehouse design, data modeling, and data visualization. Strong command of SQL, with the ability to write complex queries on large datasets.
• Communication Skills: Exceptional communicator with a talent for conveying complex data insights in a clear and compelling manner to diverse stakeholders.
• Creative Problem-Solving: Results-oriented with a strong intuition for creatively solving problems and navigating ambiguity.
• Ownership & Growth Mindset: Demonstrated high sense of ownership, accountability, and a continuous improvement mindset.
• Team Player: Self-motivated and capable of thriving independently as well as collaboratively within a team environment.

Skills:

Express, Risk Management

Job type:

Full-time

• Serve as the main point of contact for gathering evidence, CCTV footage, and relevant information for assigned fraud cases.
• Coordinate with other relevant teams to prepare for interrogation sessions.
• Participate in the interrogation sessions of offenders and culprits.
• Draft investigation reports for supervisor review.
• Act as a CCTV real-time monitor as requested or assigned by the supervisor.
• Participate in security-related projects as assigned.
• Manage other Security-Related tasks as assigned.
• 1-Year contract (with the possibility of extension)
• Working from Monday to Saturday, with Sundays off
• Requirements: Bachelor's degree in a related field.
• Experience in Fraud Investigation, Fraud Prevention, Loss Prevention, Government Affairs, Government Relations, or Risk Management-related positions.
• Previous experience as a Police/Military Official or other government official is advantageous.
• Familiarity with reviewing CCTV footage.
• Availability to be on-call for emergency issues.

Skills:

Express, Big Data, SQL, English

Job type:

Full-time

• Responsible for SPX's daily supply chain planning by forecasting demand with big data models and managing supply and capacity cross-team.
• Develop insights, strategy, and initiatives for the SPX Operations Team to solve problems from supply chain planning and optimization, human resources, cost optimization, and more.
• Manage cross-functional teams project to ensure the stable growth of SPX supply chain.
• Requirements: Bachelor's degree or higher in a relevant field of study.
• Experience working with one or more languages for querying and analysis (e.g. SQL, PYTHON).
• Strong analytical skills and must be comfortable with the analysis of quantitative data.
• Good structural thinker.
• Experience working with multiple stakeholders across various divisions will be advantaged.
• Satisfactory understanding in English.
• Self-driven with a willingness to learn and improve.
• Strong sense of responsibility and ability to work in a fast-paced and growth-changed environment.
• Experience working with unstructured data is not necessary but is a plus.
• Fresh Graduates are welcome.

Experience:

2 years required

Skills:

Research, Legal, Finance, English

Job type:

Full-time

• Acquire new merchants to expand ShopeePay s top-up and payment coverage.
• Study new business opportunities and take actions.
• Establish and maintain firm partnership relations.
• Strategically plan timeline and coordinate with internal and external parties to launch.
• new services
• Strategic planningResearch and understand new business concept to enhance overall service offerings.
• Brainstorm and validate new business concept to develop a valid conclusion/proposal for.
• the managementPrioritize tasks based on urgency and importance.
• Assess the financial viability of each project.
• Customer developmentIdentify business opportunities, create solutions and fact-based value proposals,.
• negotiate and close dealsApproach business partners to pitch ideas, collaborate, and follow through to establish.
• partnershipMaintain close relationships with existing partners.
• CoordinationIntroduce new business concepts and initiatives to internal parties, business partners,.
• and regulatorsCoordinate with different teams including legal, marketing, finance, and tech to launch.
• new servicesMonitor and push for correct and timely implementation of projects.
• Requirements:Bachelor s degree or higher in Business Administration or related fields.
• Minimum 2 years of experience in Business Planning and Development is preferable.
• Fluent in English, both written and verbal communication skills.
• Strong presentation abilities.

Experience:

2 years required

Skills:

Express, Compliance, Data Analysis

Job type:

Full-time

• Support operations to run smoothly in reverse flow and exception order management flow operations.
• Analyze exception order root cause and point of occurrence to reduce number of exception orders.
• Identify gaps for improvement in-station parcel compliance and coordinate with relevant teams to improve process more efficiently and effectively.
• Manage dispute operations for internal and external SPX operating model.
• Reconcile stuck loss to comply with exception process and SOC for liquidation.
• Align with CX team on handling process, SLA days from Ops feedback.
• Make decision on complicated case from ticket/ stuck order for loss and claim process.
• Analyze and report Recovery team OKR and project/ initiatives progress to Team Lead.
• Requirements:Bachelor's degree with 1-2 years of related experience.
• Ideally from logistics, operations management, or data analysis background.
• Strong interpersonal, analytics, and problem-solving skills.

Experience:

2 years required

Skills:

SQL, Excel, English

Job type:

Full-time

• Manage marketing campaign initiatives including mechanics planning, budget optimization, user segment breakdown, testing and performance analysis.
• Provide details plans for marketing campaigns or testing initiatives, aligning them with the overall business objectives.
• Regularly review and analyze key commercial/marketing metrics to provide insights that guide decision-making for campaign improvement.
• Conduct data-driven analysis to serve current business direction for ShopeePay, SeaMoney and related businesses.
• Design analysis framework, extract relevant data, run in-depth analysis, and deliver findings using suitable visualization and reporting tools to communicate and collaborate with related stakeholders.
• Provide actionable insights and recommendations that will be used to support or devise new marketing strategies.
• Support other special projects as requested.
• Requirements: Bachelor or Master s degree in Marketing, Business, Economics, Data Analytics, or related field of study.
• At least 1 - 2 years of work experiences in areas of marketing analytics, business analytics, data analytics, strategy consulting, e-commerce or tech industries.
• Strong technical skills with experience in SQL is a must.
• Intermediate MS Excel and Google Sheet skills, capable of utilizing different formulas and features to drive desired result.
• Strong analytical and logical reasoning skills.
• Excellent communication skills in both written and verbal format in Thai and English.
• Reliable and good team player who enjoys a fast-paced and iterative environment.

Experience:

1 year required

Skills:

Market Research, Research, Multitasking, English

Job type:

Full-time

• Manage projects from start to finish, encompassing all phases such as initiation, strategy development, feasibility studies, planning, and implementation, while collaborating closely with all relevant teams. Examples include launching new business-driven features.
• Conduct market research and user studies to identify business opportunities, develop action plans and timelines, and execute them from start to finish with the goal of improving customer experiences and promoting business growth.
• Work closely with Business Analyst to conduct analysis, identify key study points, develop business proposals, and lead project execution.
• Support day-to-day BAU (Business As Usual) and ad hoc tasks, such as report generation and preparation for management updates.
• Stay up-to-date with laws and regulations related to the credit business.
• Who we are looking forBachelor's degree or higher from an accredited university.
• Self-driven and quick to learn new concepts.
• Demonstrates strong ownership of all tasks assigned.
• Analytical and data-driven, with the ability to extract actionable insights from large qualitative and quantitative datasets.
• Proactive problem-solver, and adaptable in fast-paced, multitasking environments.
• Excellent communication skills (written, verbal, and presentation) in English.
• High proficiency in Excel and PowerPoint.
• Knowledge of SQL is a plus.
• Minimum of 1 year of relevant experience.

Skills:

Big Data, Excel, SQL, English

Job type:

Full-time

• Gather, organize, and analyze data as it pertains to fraud case development through the use of analytical, tracking, and data management tools.
• Coordinate with the risk team, operations team and customer service team to further develop fraud cases, and report to product teams abroad to come up with anti-fraud processes for changing transactions patterns and trends.
• Develop well-defined tools related to detecting suspicious points of fraud activity using raw data and identifying potential cases through the use of in-house tools to ...
• Set up process to deal with possible issues (new and existing features, promotions, workflows, projects).
• Deal with systemic abnormality and complexity in Operations functions.
• Demonstrate leadership to guide the overall project requirements in initiation, planning, execution, monitoring, evaluation, and closure.
• Requirements: Bachelor s or Master s degree in Engineering, BBA, or any related field. Fresh graduates are welcome to apply.
• Ability to analyze big data for patterns or business trends, and take findings and communicate them effectively.
• Proficient in working with numbers and data organization, especially with MS Excel or Gsheet.
• Detail-oriented and organized. Works well in a small team environment.
• Excellent interpersonal, communication skills and good command of English.
• Proficient in using SQL to analyze data, drive insights, and create dashboards and visualizations.
• is a plus.

Experience:

5 years required

Skills:

Express, English

Job type:

Full-time

• Manage and lead the HSE team to the overall administration and implementation of HSE.
• Guide, support and facilitate ownership, implementation and improvement of HSE requirements including workplace safety, personal safety, asset integrity and management of health, security and environmental hazards.
• Register all incidents in company incident database, perform investigations, to understand the causes and influencing factors.
• Carry out and document routine HSE inspections and facilitate for weekly, monthly management HSE meetings locally and with regional team.
• Ensure that training and awareness programs are carried out as planned.
• Requirements Good command both of English and Thai.
• Bachelor's degree in Occupational Health & Safety or a related field, graduate with adequate *HSE qualifications/accreditation.
• 5+ years of work experience in as HSE professional.
• Experience in delivering HSE training, performing HSE audits and incident investigation.
• Excellent communication, leadership, and problem-solving skills.
• Strong knowledge of local and international HSE regulations and best practices.
• Able to work with limited supervision and deliver results within challenging deadlines and under pressure.

Experience:

1 year required

Skills:

Compliance, Legal, Safety Management, English

Job type:

Full-time

• Implement safety compliance with Regional safety Shopee standard/program in all aspects.
• Implement safety leading KPI such as safety walk, deep compliance audit and Toolbox talk programs.
• Conduct Daily safety, weekly and monthly safety walk.
• Analyst accident and summarise the accident statistic with proposed a solution to eliminate risk/hazard in the business by using regional tools and lesson learned sharing.
• To build and train HSE awareness and occupational disease to all employees including Third Party Labor (TPL) and Contractor/Visitor and implement train to be the trainer.
• Update new health safety and environment laws, make HSE legal registration and compliance evaluation.
• Material handling equipment (MHE) management and traffic management.
• Lead to drive and follow up Safety behaviour observation program (Hazard reporting & Safety suggestion).
• Personal protective equipment (PPE) management.
• Machine safety improvement program.
• Government report mangement.
• Implement risk assessment and safe work procedure.
• Implement and control the management of Change Awareness (MOC).
• 5S project improvement.
• Construction safety management system.
• Emergency response plan and emergency drills.
• Document control system and CAR/PAR system (ISO 45001).
• Nursing room management.
• To implement security management to set standard and prevent security incident.
• Security training and train to be the trainer.
• Develop and set security standard operating procedure (SOP).
• Thief management.
• Set and manage security lay-out and manpower.
• Security incident investigation.
• Monitor and follow up security report.
• Monitor CCTV.
• Security patrol plan.
• Monitor security KPI and CAR system.
• Traffic management.
• Requirements: Bachelor s degree or higher in Public Health, Occupational Health and Safety and/or related fields.
• 1-5 years of experience in HSE and Security management.
• Prefer to have experience working in logistics and supply chain/E-commerce and security.
• Excellent Communication, Interpersonal and Coordinating skills.
• Creative, fast response and proactive work.
• Can write english and design canva program or other.
• Have a driving licence.
• Be able to work at Shopee Warehouse (Samut Sakhon).

Experience:

1 year required

Skills:

Express, Analytical Thinking, Excel

Job type:

Full-time

• Handling staff movement operation such as onboarding, re-position/re-location, re-organization, staff transfer, offboarding, etc.
• Conduct renew/end staff contract, Probation result letter.
• Support user and HR team to use HRIS system and maintain staff database.
• Reconcile overall database to clean up accuracy.
• Maintain and develop dashboard report on BI tools (Looker Studio).
• Provide employee data and reporting as the team requested.
• Requirements: 1-2 years of experience working in HR function or data driven environment.
• Ability to work independently and collaborate with cross-functional teams.
• Good analytical thinking, communication, and presentation skill.
• Experience in MS Excel, BI tools and Power Platform is a plus.

Experience:

4 years required

Skills:

Automation, Finance, Excel, English

Job type:

Full-time

• Inventory Planning & Replenishment Manage inventory planning for both Retail and Consignment businesses to ensure healthy stock levels and avoid out-of-stock or overstock risks.
• Design and develop demand forecasting models and replenishment frameworks to improve planning accuracy and efficiently use of working capital.
• Recommend optimal purchase quantities to maintain service levels and reduce excess by analyzing historical sales trends and insights from commercial team.
• Inventory Health & Risk Control Monitor and manage key metrics: Days of Coverage (DOC), inventory color, and black stock.
• Identify and mitigate expiry and slow-moving stock risks.
• Process Improvement & Project Initiatives Identify gaps or inefficiencies in current workflows and propose solutions to streamline operations.
• Support the implementation of automation or systems/tools to reduce manual workload and improve planning accuracy.
• Work closely with the commercial team to drive sell-through strategies, stock clearance, and assortment optimization.
• Co-work with a commercial team to provide insights and data-backed recommendations to support strategic inventory management decisions.
• Conduct an analysis on WH storage space optimization and working capital management.
• Reporting & Analysis Maintain, improve, and update databases and tracking reports used for daily monitoring, monthly reviews, and management reporting.
• Requirements: Bachelor s degree in Business, Supply Chain, Finance, Engineering, or related fields.
• 4+ years of experience in inventory planning, supply chain, or business analysis.
• Strong Excel and analytical skills; PowerPoint proficiency.
• Good communication skills in Thai and English.
• Good problem-solving and negotiation skills.
• Self-driven, detail-oriented, and able to work well with cross-functional teams.
• Experience in retail or e-commerce is a plus.

Experience:

2 years required

Skills:

Express, Compliance, Payroll

Job type:

Full-time

• Job Description: Monitor and manage daily employee attendance records through the timekeeping system (e.g., Empeo, WFM).
• Verify, update, and maintain accurate data on absences, lateness, overtime, and shift changes.
• Reconcile data errors, document corrective actions, and communicate updates to relevant parties on a daily basis.
• Review and process employee leave requests to ensure compliance with company policies and attendance records.
• Serve as the key contact point for investigating and resolving all attendance-related inquiries from employees or other stakeholders.
• Generate weekly and monthly reports on absenteeism, tardiness, leave balances, and other attendance metrics.
• Prepare and submit accurate attendance reports for timely payroll processing.
• Provide training and guidance to employees on how to use the attendance and timekeeping systems.
• Assist in the setup, maintenance, and continuous improvement of time attendance systems (e.g., biometric, card access).
• Ensure adherence to all attendance-related policies and recommend improvements to systems or processes as needed.
• Perform additional tasks and responsibilities as assigned by management to support team operations and business needs.
• Requirements: Bachelor's degree in Human Resources, Business Administration, or a related field.
• 2-3 years of experience in HR administration, time attendance, or payroll roles.
• Proficiency in time attendance and workforce management systems (e.g., Empeo, or similar).
• Strong problem-solving skills and attention to detail.
• Excellent communication and coordination skills to interact with multiple departments.
• Proficient in Google Sheet, Microsoft Excel and reporting tools.
• Ability to handle confidential information with a high level of integrity.

Experience:

2 years required

Skills:

PHP, Laravel, Vue.js

Job type:

Full-time

• Work on both back-end and front-end website architecture.
• Develop, build, test and maintain web application development.
• Experience in web development using.
• Backend (PHP Laravel).
• Frontend (Vue.js, HTML, Javascript, CSS [framework & Responsive Design]).
• Database (MySQL).
• Git version control.
• Communicate with users and gather feedback to improve projects.
• Work creatively with an analytical mindset in a problem-solving environment.
• Work in a fast-paced and dynamic client environment.
• Requirements: Bachelor degree or higher in any related fields.
• 1 - 2 years of work experience in related fields.
• Experience in web development using Backend (PHP Laravel), Frontend (Vue.js, HTML, Javascript, CSS [framework & Responsive Design], Database (MySQL).
• Experience with Git version control.
• Strong problem-solving and analytical skills.
• Ability to work independently and as part of a team.
• Excellent communication and interpersonal skills.
• Driven and motivated, able to work in a fast paced environment.

Experience:

1 year required

Skills:

Research, Industry trends, English

Job type:

Full-time

• Translate feature UI content accurately from English to Thai while maintaining the original meaning, style, and tone.
• Collaborate with the product owners and regional development teams to ensure that translated content aligns with the user experience workflow.
• Understand new features and product updates to communicate their benefits and functionalities to Thai-speaking users effectively.
• Work closely with cross-functional teams to ensure that all translated content meets quality standards and project deadlines.
• Conduct thorough research to stay updated on industry trends, user preferences, and language advancements to enhance translations.
• Provide linguistic insights and recommendations to improve the overall user experience for Thai-speaking audiences.
• Requirements: Bachelor s degree or above in any discipline.
• Bachelor s Degree in Translation, Linguistics, Communication, or relevant fields is a plus.
• 1-2 years working experience as a Copywriter, Translator, or in a similar role with a focus on English to Thai translation is a plus.
• Strong understanding of UI/UX principles and the ability to adapt content to enhance user engagement.
• Proficiency in both English and Thai languages with excellent writing, editing, and proofreading skills.
• Ability to work independently or with minimal assistance.
• Collaborative and a team player.

Skills:

Express, Business Development, Problem Solving, English

Job type:

Full-time

• Improve performance of sorting center and linehaul.
• Initiate new ideas to develop strategic projects for growth and cost optimization in.
• multiple areas e.g.SOC expansion strategy.
• Linehaul planning.
• Network collaboration with other 4PLs.
• Incentive adjustment and creation.
• Analyze all options, solutions, and impacts of initiatives.
• Monitor Middle-mile performance and provide solutions for issues found.
• Act as SWAT team for middle-mile during critical moment.
• Work closely with operation manager to align on plan and potential new initiatives.
• Coordinate and collaborate with all involved parties both internal and external.
• Conduct meetings with all senior stakeholders and team members.
• Identify risks associated with each projects.
• Mentor and manage team members including mega construction project.
• Prepare reports, proposals, and presentations.
• Requirements: Bachelor or Master Degree in any fields.
• Have experience in Consulting / Business Development/ logistics projects.
• High leadership and people management skills.
• Very strong analytical skills and being an proactive initiator.
• Logical thinking and strong problem solving skills.
• Good team player.
• Be able to fit in with fast pace culture.
• Chinese is a plus advantage.
• Excellent written and verbal communication skills in English.
• Well-developed interpersonal and communication skills. Able to communicate clearly and concisely.
• Excellent in stakeholder management.

Skills:

Analytical Thinking, English

Job type:

Full-time

• Plan and oversee projects within an organization.
• Ensure that all projects are delivered on-time, within scope and budget.
• Develop the detail of project plan to monitor, track progress, and evaluate the performance specifically to analyze the successful completion of short and long-term goals.
• Ensure the project has a cost estimating process in place to meet requirements and in line with quality standards.
• Implement the improvement processes for cost optimization in terms of manpower planning, operation, and general expenses.
• Collaboration with Operation team to support Cross-Border shipments.
• Coordinate with other departments when necessary and maintain a good working relationship with relevant stakeholders.
• Perform other related duties as assigned.
• Requirements: Bachelor's degree in business administration, operation management, logistic management is plus.
• Knowledge on Operational activity and limitation.
• Strong Analysis to deep dive in detail and hypothesis for root cause.
• Essential cross-functional working skills with strong analytical thinking, initiative and results-driven.
• Excellent written and verbal communication skills in English.
• G- Strong Analysis skill.

Experience:

1 year required

Skills:

Data Analysis, Project Management

Job type:

Full-time

• Assist in driving strategic initiatives (project-based role) across different markets and achieving business impact in growth, profitability, and efficiency.
• Learn and contribute to the overall strategy while gaining valuable experience.
• Work closely with local markets to identify opportunities and gaps, review problem statements, and generate useful solutions on regional strategic initiatives.
• Support data analysis and competitor benchmarking, take a hypothesis-driven approach to address business. challenges, identify new growth opportunities and initiate the project with a structured business case.
• Requirements: 1-3 years of experience working.
• Previous experience management consulting or e-commerce industry would be preferred.
• Strong business acumen, critical thinking and ability to form actionable insights and recommendations using analytic skills.
• Strong project management, stakeholder management and communication skills.
• Team player, humble, organized and results driven.
• Able to work in fast-paced and dynamic environment.

Experience:

4 years required

Skills:

Data Analysis, Business Development, Problem Solving

Job type:

Full-time

• Assist in driving strategic initiatives across functional teams to achieve business impact in growth, profitability, and efficiency.
• Monitor and push for correct, timely implementation of initiatives for a cluster. Be the first contact point for categories and other teams to solve issues and provide support.
• Work closely with category managers to identify gap and opportunities to push for KPI.
• Support data analysis and take a hypothesis-driven approach to address business challenges, identify new growth opportunities.
• Requirements: Bachelor s or Master s Degree in business or related fields.
• Ideally 2-4 years of working experience preferably in business development.
• People management skills.
• Logical thinking and strong problem solving skills.
• Experience in E-commerce is a plus.
• Result oriented, self-driven, and strong negotiation skills.

Experience:

3 years required

Skills:

Excel, English

Job type:

Full-time

• Monitor, analyze overall operation's performance, and take initiatives to improve performance for Cross-border operations.
• Manage Inventory and Warehouse (create inventory work standard, inventory control procedure, inventory receiving/issuing process).
• Analyze & troubleshoot problems and continuous improve of inventory and warehouse concerns.
• Periodically report of inventory to Management level.
• Ensure cycle count & stock take at 100% depends on company policy.
• Ensure put away activity meet Service Level Agreement (SLA).
• Ensure pick order is on time and meet expectation.
• Ensure to fully utilize Warehouse space.
• Handle product return activity.
• Supervise, coach and evaluate of subordinate.
• Requirements Bachelor s degree or higher in Logistic management, supply chain or any related field.
• At least 3 years experience in Warehouse, Logistic Management or related experiences in Inventory.
• Knowledge of Warehouse management and Inventory Control.
• Proficient with Microsoft Excel.
• Excellent Ability to handle multiple tasks while maintaining attention to detail and accuracy.
• Ability to work under tight time deadlines.
• Be able to communicate in English is a MUST.
• Able to work at Shopee Warehouse (Samut Sakhon).

Experience:

2 years required

Skills:

Finance, Data Entry, SEO, English

Job type:

Full-time

• Conduct end-to-end marketing team admin tasks i.e. process and deliver financial documents between vendors and finance team on usual payout cadence.
• Prepare and send invoices, maintain vendor databases, track accounts, and assist with other internal documents.
• Collaborate with team members and managers to assist in vendor paying and communications.
• Contact and collect website vendor/partner s package pricing and information. Deal with email enquiries.
• Independently explore new approaches to process the work with more efficiency.
• Support in data entry from time to time.
• Open to learn new knowledge and skills, especially for SEO marketing.
• Open to use marketing tool, analyse data numbers, and present data logically.
• Play a part in the team s weekly report meeting on the admin task status and additional campaign status to track as assigned.
• Actively participates in the support and development of new ideas.
• Provide administration support to the team.
• 0-2 years of experience as administrative role with a proven success in office administration.
• Superb Thai written and verbal communication skills, with an average level in English (English expert is not needed - so no worry!).
• Strong time-management and multitasking abilities.
• Proficiency with office applications, and aptitude for learning new software and systems.
• Basic SEO proficiency is a plus.
• Show positive thinking and a growth mindset.
• Great attention to detail.
• Passionate about marketing. Ready to learn new things.
• Has the ability to gain consensus and drive tasks forward in a fast-paced, challenging environment.
• Be able to plan, foresee, and finish work by the deadline.
• Responsible for the assigned work and is an adaptable person with ability to work independently and proactively.
• Fresh Graduates are welcome.

Experience:

2 years required

Skills:

Social media, Social Media Management, Quality Assurance

Job type:

Full-time

• Design, implement, and manage leadership training programs aimed at developing high-performing team leads.
• Mentor and coach team leads to improve their leadership skills, decision-making, and team management.
• Provide continuous feedback and conduct performance evaluations for team leads.
• Track team lead performance metrics and KPIs, identifying opportunities for growth and improvement.
• Collaborate and operations with OPS Lead to create development plans tailored to individual team leads.
• Work with senior leadership to align training programs with overall business objectives.
• Develop and deliver targeted training sessions to enhance leadership skills such as conflict resolution, coaching techniques, and communication.
• Provide ongoing support and resources to team leads to ensure they have the tools necessary for success.
• Work closely with related PIC to ensure development programs meet the evolving needs of the business.
• Regularly engage with team leads to understand their challenges and provide tailored solutions.
• Evaluate the effectiveness of development programs through feedback and performance data.
• Make recommendations for adjustments to programs and initiatives based on performance outcomes and team feedback.
• Performance Management & Improvement Develop and implement performance management strategies to monitor, assess, and enhance individual and team performance.
• Collaborate with team leads to create personalized development plans for underperforming employees.
• Lead the implementation of performance review cycles and ensure proper documentation and follow-up.
• Design and execute performance development programs based on performance assessments, feedback, and business goals.
• Provide coaching and mentoring to team members to improve their skills, productivity, and overall performance.
• Ensure that training initiatives are aligned with organizational goals and contribute to long-term performance improvements.
• Analyze performance metrics and KPIs to track employee and team progress.
• Provide regular reports on performance trends, identifying areas for improvement and action plans.
• Use data to continuously refine and optimize development initiatives to meet business and employee needs.
• Partner with Team Leads, and Sr. Analyst to align performance development strategies with organizational goals.
• Foster a culture of continuous feedback, ensuring that team members feel supported in their development.
• Work with cross-functional teams to address performance gaps and ensure that the right resources and support are available.
• Evaluate the effectiveness of performance development programs through feedback, data, and performance outcomes.
• Recommend adjustments to development programs based on ongoing performance assessments.
• Stay up to date with industry best practices and trends in performance management to ensure the company is using the most effective tools and methodologies.
• Requirements: Bachelor s degree in Business, Communications, or a related field.
• 5+ years of experience in customer service, with at least 2-3 years in a supervisory or managerial role.
• Proven experience managing teams in live, non-live and SWAT customer service environments (Call, Email, Social media, etc.).
• Strong understanding of all mile delivery and logistics processes.
• Ability to interpret KPIs like CSAT and delivery SLA metrics.
• Strong communication and interpersonal skills to collaborate across teams (CS, Operations, Warehouse and others related).
• Conflict resolution and escalation management abilities.
• Capable of leading a SWAT team and making quick decisions under pressure.
• Proactive mindset for root cause analysis and implementing improvements.
• Comfortable working in fast-paced, high-pressure environments with quick turnaround times.
• Experience with SWAT, Crisis, social media management, live chat platforms, and call technology is a plus.
• Knowledge of e-commerce or logistics industries is a plus.
• Familiarity with quality assurance practices and performance monitoring is a plus.

Experience:

3 years required

Skills:

SQL, Excel, Python, English

Job type:

Full-time

• Review and analyze data collection systems and database infrastructures within Shopee Thailand.
• Make recommendations on improvement, maintenance, or other factors to improve the database system.
• Develop, build, and implement new solutions to help improve the working process and efficiency across business intelligence and analytics functions in Shopee Thailand.
• Ensure that the data is sanitized, prepared and aligned with the correct logic.
• Identify the root cause and provide a solution to resolve the problem.
• Provide training or guidance on new systems/tools that are being implemented.
• Create and maintain key performance reports to support business decisions and analysis across business functions.
• Collaborate with internal and external teams on multiple projects, understanding the objectives and gathering requirements.
• Requirements: Bachelor's or Master's degree in Engineering, Computer Science, or related fields is preferred.
• 3 - 5 years of experience in Business Intelligence / Data Engineer role.
• Knowledge of data management.
• Experience in project & stakeholder management responsibilities.
• Strong data querying and processing skills (SQL, Excel).
• Knowledge of programming languages (e.g. Python or Web programming) is a plus.
• Hands-on experience with SQL database design.
• Advance English communication and written skill is preferred.
• Detail-oriented and enjoy building from the ground up.

Experience:

8 years required

Skills:

Business Development, Project Management

Job type:

Full-time

• Lead and oversee strategic initiatives (project-based role) at regional level by collaborating and engaging with local teams, ensuring the successful execution, and driving business growths.
• Formulate the overall business strategy, facilitate effective communication and collaboration with local stakeholders to deliver business impact in growth, profitability, and efficiency.
• Conduct data-driven decision making and drive meaningful discussions with management ...
• Take a hypothesis-driven approach to address business challenges, identify new growth opportunities and initiate the project with structured business case.
• Requirements: Minimum 4-8 years of work experience or with MBA.
• Previous experience management consulting or e-commerce industry would be preferred.
• Strong business acumen, critical thinking and ability to form actionable insights and recommendations using analytic skills.
• Strong project management, stakeholder management and communication skills.
• Team player, humble, organized and results driven.
• Able to work in fast-paced and dynamic environment.

Skills:

Project Management, Excel, English

Job type:

Full-time

• Competitor intelligence - To improve platform market share.
• Profitability initiative - To enhance platform profitability.
• Job Description: Manage market intelligence and monitoring across E-commerce and offline channel.
• Track market competition, growth, and commercial performance.
• Conduct in-depth analysis of platform competitiveness and profitability.
• Facilitate meetings and discussions to drive alignment on key business initiatives.
• Adapt quickly to changing business priorities and market dynamics.
• Collaborate with cross functional team to push initiatives and provide supporting data.
• Support ad-hoc projects, leading independent workstreams.
• Requirements: Bachelor degree in Business or related fields.
• Experience in consulting/platform business is a plus.
• Strong business acumen, critical thinking and ability to form actionable insights.
• Strong project management, stakeholder management and communication skills.
• Ability to adapt and thrive in fast-paced dynamic environment.
• Proficiency in Excel.
• Basic/good command of English.
• Good team player, with an aptitude for sales and the ambition to constantly outperform your KPI.

Experience:

2 years required

Skills:

Research, SEO, Wordpress, English

Job type:

Full-time

• Conduct keyword research, create topic, coordinate with writers, review content, and related teams to publish and promote ShopeeBlog content.
• Own ShopeeBlog performance driving project by monitoring and improving its average rank.
• Monitor blog performance with key metrics and able to present trends and insights.
• Develop and implement the content improvement strategy.
• Know content structure and able to write a few articles for ShopeeBlog.
• Support in writing some short content for key campaign microsites.
• Conduct competitive analysis and pitch ideas for content improvement.
• Work closely with the SEO team lead and members, regional SEO team, and other cross-functional teams to provide/execute SEO best practices in content building.
• Coordinate in promoting ShopeeBlog through marketing channels in Shopee.
• Familiar with marketing and SEO tools, such as ahrefs and Wordpress, is a plus.
• Actively participates and provide new ideas to support team and team s KPI.
• At least 2 years of experience in blog content-related role with a proven success in content performance monitoring, project management, and good performance in focused metrics.
• Good understanding of on-page SEO best practices, especially google ranking factors and nature of content building for user and google crawler.
• Show positive thinking and growth mindset.
• Experienced in using SEO and website analytic tools, e.g. GA, GSC, Google Keyword Planner, Ahrefs, Moz, Wordpress etc. is a plus.
• Strong project management, time management and multitasking abilities.
• Ability to work both independently and collaboratively with internal teams.
• Superb Thai written and verbal communication skills, with minimum moderate level in English.

Skills:

Google Ads, Meet Deadlines, English

Job type:

Full-time

• Set up campaigns across various ad platforms including Facebook, Google Ads, Tik Tok and DV360.
• Coordinate with account managers and local teams to gather specific campaign requirements and creative assets.
• Ensure accurate implementation of campaign namings and tracking parameters.
• Refresh creative assets (banners, videos, ad text) across ad platforms.
• Campaign Monitoring and Management Regularly monitor ad delivery.
• Adjust budget and bid to follow budget plan and to optimize overall performance.
• Troubleshoot any issues related to ad delivery.
• Generate weekly spending and performance reports.
• Continuous improvement Collaborate with account managers and Ad Tech team to continually improve the efficiency of campaign setup and campaign management.
• Possess working experience, preferably in Online Marketing/ e-commerce operations/ tech company.
• Fresh graduate is also welcome to apply.
• Excellent organizational and time management skills. Ability to manage multiple tasks simultaneously and meet deadlines.
• Strong attention to details.
• Logical thinking and problem-solving skills.
• Strong stakeholder management skills.
• Able to communicate well in English (verbal and written).
• Able to work in a fast-paced environment.

Experience:

5 years required

Skills:

Excel, English

Job type:

Full-time

• Responsible for Outbound Operations and staffing; meet all delivery departure dates and times and drive the budget line of overtime, wages, and shrink.
• Manage communication when problems occur; responsible for the cross communication between seller and buyer.
• Utilizing the LABOR TOOL, oversee all outbound staffing needs to successfully adhere to departure schedules & timely delivery of product buyer and distribution network in a cost effective manner.
• Ensure all outbound shipments are accurate and free of damage.
• Ensure all SOPs and security policies and procedures are followed.
• Maintain the efficient and safe operation of all material handling equipment.
• Manage and analyze the data to improve productivity and performance of outbound and other functions within the department including reduce CPO.
• Manage new hires and team members in progression, coaching, mentoring, and consistently training in a constructive and educational manner to develop them for success.
• Direct the operations of the assigned shift to achieve prescribed objectives, driving all operations in a manner consistent with service and cost objectives.
• Plan work schedules and assign duties to maintain adequate staff for effective performance of activities and response to fluctuating workloads, anticipating variances in staff and volume.
• Prepare and maintain work records and reports of information such as employee time and wages, daily shipments, and/or productivity results.
• Collaborate with Team Members, Supervisors and Managers to solve work-related problems.
• Evaluate Team Member performance and prepare performance appraisals.
• Counsel Team Members in work-related activities, personal growth, or career development.
• Recommend or initiate personnel actions, such as promotions, transfers, or disciplinary measures.
• Assess training needs of Team Members and arrange for or provide appropriate instruction Schedule and instruct staff on SOP process and expectation.
• Resolve personnel problems, complaints, or grievances when possible, or refer them to higher-level Managers for resolution.
• Plan manpower to support all campaigns and ensure to meet all SLA.
• Coordinate with WMS team to improve WMS to support operation.
• To perform any other duties assigned by Manager.
• Requirements: Bachelor s Degree or higher in Logistic management, supply chain or any related field.
• 5 years of progressive experience managing a B2C fulfillment operation (e-commerce highly preferred).
• Strong experience in Outbound area.
• Good team player and demonstrate leadership capabilities.
• Excellent Ability to handle multiple tasks while maintaining attention to detail and accuracy.
• Ability to effectively communicate in both the written and oral way English skills.
• Strong analysis skill.
• Good interpersonal and communication skills.
• Strong knowledge of WMS system experience.
• Proficient with Microsoft Excel.

Skills:

Express, Negotiation

Job type:

Full-time

• Conduct on-site survey and coordinate with business partners to obtain potential property for expansion.
• Work with real estate sourcing to ensure the potential area, property condition, floor plan dimension, engineering, layouts and utilities.
• Shortlist, compile and provide recommendations to property selection.
• Coordinate with internal stakeholders to receive shortlisted property feedback.
• Coordinate with external stakeholders from property inquiry till property operations.
• Requirements Bachelor's degree or equivalent.
• High flexibility to travel both within Bangkok and upcountry.
• Owning a motorcycle or car is preferred (traveling cost can be reimbursed).
• Good team player, positive attitude and eager to learn.
• Good attitude and strong ownership in the projects.
• Good communication and negotiation skills.
• Fresh graduates are welcomed.

Experience:

2 years required

Skills:

Business Development, Negotiation, Problem Solving, English

Job type:

Full-time

• Acquire new merchants to expand ShopeePay s payment coverage.
• Establish and maintain firm partnership relations.
• Explore and implement initiatives to improve business performance.
• Main Responsibilities Business NegotiationsCreate presentation slides and introduce ShopeePay s payment services to merchants.
• Act as business consultant to suggest the most suitable payment solutions for merchants.
• Create a commercial proposal that will be beneficial to both ShopeePay and merchants.
• Close business deals to achieve individual targets.
• Assess the financial viability of your portfolio.
• Implement initiatives to drive the performance of your portfolio.
• Maintain close relationships with existing partners.
• CoordinationCoordinate with different teams to go-live with merchants as planned and solve issues.
• Monitor and push for correct and timely implementation of projects.
• Introduce new business initiatives to internal parties, business partners, and regulators.
• Requirements:Bachelor s degree or higher in Business Administration or related fields.
• Minimum 2 years of experience in Business Development / Sales / KAM is preferable.
• Strong communication and interpersonal skills.
• Strong analytical, business negotiation, and problem solving skills.
• Fluent in Thai and English, both written and verbal communication.
• Ability to work effectively in a fast pace and dynamic environment.

Skills:

Formula, English

Job type:

Full-time

• Be responsible for SPX service point partner onboarding process including point creation in the system, map creation in Google Maps, material distribution to the partner, and making sure that any relevant parties can complete their checklist on time.
• Coordinate with other teams supporting onboarding process e.g. training team, payment team to manage onboarding to be completed within expected timeframe.
• Maintain the accuracy of SPX service point partner information to ensure that customers can see the correct and up to date information regarding the service points.
• Conduct report on a weekly basis to summarize onboarding performance.
• Work on administrative tasks following assignment from the supervisor.
• Requirements: Bachelor s degree in any field.
• Be familiar with Google Sheets and Excel, be able to use basic formula to summarize data.
• Can communicate in English, only writing and reading are necessary.
• Possess detail-oriented mindset.
• Be able to adapt following a change in business and team direction.

Experience:

1 year required

Skills:

Assurance, Compliance, Automation, English

Job type:

Full-time

• Develop and execute test plans, test cases, and test scripts for loan products.
• Perform manual and automated testing on loan activation, application processes, repayment flows, and backend systems.
• Ensure product aligns with business requirements, and compliance with financial regulations and lending policies.
• Identify, document, and track defects using JIRA or similar tools.
• Collaborate with developers to troubleshoot and resolve issues.
• Validate loan calculations, interest rates, and repayment schedules for accuracy.
• Support UAT (User Acceptance Testing) and live testing before new features are available to users.
• Continuously improve QA processes and suggest automation opportunities.
• Requirements:Minimum 1 year of experience in software testing. Strong knowledge of QA methodologies, tools, and best practices.
• Experience in testing loan origination, underwriting, and repayment workflows.
• Familiarity with SQL, APIs, and automation frameworks (e.g., Selenium, Postman).
• Understanding of risk management and regulatory compliance in lending.
• Strong analytical skills and attention to detail.
• Ability to work in an agile development environment.
• English proficiency must be at a working level (reading, writing, and communication).

Experience:

5 years required

Skills:

Compliance, Finance, Problem Solving, English

Job type:

Full-time

• Manage cycle count, troubleshooting and replenishment(pick face and storage) process to improve productivity and accuracy.
• Monitor all warehouse processes to minimise damage, missing and expire items in the warehouse and do stock adjustment to maximise inventory accuracy.
• Summary damage, missing and expired stock and adjust in WMS on a monthly basis.
• Provide monthly or quarterly cycle count reports to sellers based on their requirement.
• Analyse & troubleshoot problems and continuous improve of inventory and warehouse concerns.
• Manage cycle count plan and process to comply with cycle count compliance.
• Manage damage and write off stock to comply with finance and auditor standards.
• Manage stock in pick face and storage to minimise pickpath for picking and complete outbound SLA.
• Prepare manpower for D-day and all campaigns to make sure the warehouse can complete SLA.
• Deliver strong leadership, influencing and collaboration skills in working with the senior business teams on the strategy and execution of operational plans for the benefit of the company and long-term business success.
• To perform any other duties assigned by Manager.
• Requirements: Bachelor s Degree or higher in Logistic management, supply chain or any related field.
• At least 5 years of workingexperience for Inventory management(e-commerce is highly preferred).
• Experience in Inventory Cycle Count will be advantage.
• Be able to communicate in English.
• Problem solving skills and Conflict management.
• Ability to work under deadlines and pressure.
• Good interpersonal, communication and negotiationskills.
• Good team player.
• Proficient with Microsoft Excel.
• Able to work on shift and day-off when required.
• Able to working at Bangna km23 (Samut Prakan).

Experience:

5 years required

Skills:

Data Analysis, Business Development, Problem Solving

Job type:

Full-time

• Our team helps promote these marketing solutions and monetization programs to sellers and monitor adoption, optimization, and their return on investments. You will play an important role in monetizing these solutions for Shopee, resulting as one of the key vertical in driving company revenue.
• Strategically craft creative approaches and roadmap to groom sellers into marketing solution and monetization program adoptions.
• Own campaigns and handle campaign execution end to end; starting with whitelisting s ...
• Provide recommendations and next steps to continue and improve existing campaigns or initiatives with sellers or other teams within Shopee.
• Perform data analysis, sharing new insights to team and prepare management updates.
• Requirements 2- 5 years of work experience in consulting, entrepreneurship, or business development.
• Driven and motivated, able to work in a fast paced environment.
• Strong analytical ability to synthesize and evaluate key problems.
• Superb business acumen with a desire to manage your own business.
• Strong logical thinking and problem solving skills at all times.
• Understands the digital marketing landscape across platform (Google Ads, Facebook Ads, Instagram Ads, etc.) is a plus.
• Understands how to execute and optimize ads on Facebook and Instagram (Beginner to Intermediate level) is a plus.
• Is a natural leader with a can-do attitude. Can lead discussion and teams to achieve target.

Skills:

SQL, Python, Excel

Job type:

Full-time

• Curate data, monitor and analyze buyer volume and behavior.
• Understand buyer behavior and improve buyer segmentation to optimize unit of economic the achieve new buyer target and reduce buyer churn rate.
• Initiate new initiatives to improve buyer spending or buyer experience.
• Coordinate with various stakeholders across teams on insights.
• Requirements: Analyze internal and external data (generally with SQL, Python, Excel).
• Apply structured framework to estimate hard-to-find information and deliver original insights.
• Improve existing buyer segmentation by scrutinizing current assumptions, identifying how our understanding would change if assumptions change, and derive segmentation to improve buyer performance.
• Translate complex data analysis into accessible business-focused reports and recommendations.
• Present results to senior management on a regular basis.

Skills:

Express, Problem Solving, Negotiation, English

Job type:

Full-time

• Manage day-to-day order in FMS, handover order to maximize the efficiency, reliability, timeliness of the 4PL process.
• Monitor all orders to ensure that they are well-processed and coordinate with another related team.
• Monitor and improve productivity for of 4PL team ( handover station and troubleshooting station ).
• Ensure performance handover employees followed WI.
• Keep records handover error for the continuous development and improvement of the handover process such as skip process and stuck order.
• To manage the entire order with main focus on 4PL backlog clearance and 4PL on time 2.00 AM.
• 1 Year contract.
• Working 6 days per week (WFO on Mon - Fri and WFH on Sat).
• Requirements: Experience in 4PL will be advantage.
• Be able to communicate in English.
• Problem solving skills and conflict management.
• Ability to work under deadlines and pressure.
• Good interpersonal, communication and negotiation skills.
• Good team player.
• Proficient with Microsoft Excel.
• Able to work on shift and day-off when required.

Experience:

2 years required

Skills:

Procurement, Finance, Data Analysis, English

Job type:

Full-time

• Team Leadership: Lead, mentor, and guide a team of 4, consisting of 1 Analyst and 3 Inventory Planners, to meet and exceed performance goals and deliver on critical business objectives.
• Demand & Order Forecasting: Design, develop, and implement demand forecasting and order forecasting models. Ensure accurate demand predictions to optimize inventory levels and reduce stockouts or overstocking.
• Inventory Management Strategy: Design and implement strategies to optimize inventory ...
• Performance Reporting & Analysis: Regularly generate and present performance reports, tracking key metrics such as forecasting accuracy, inventory turnover, and working capital optimization. Provide actionable insights and recommendations for improvement.
• Continuous Improvement Initiatives: Identify areas for process improvement within forecasting, inventory planning, and overall supply chain management. Lead initiatives to enhance efficiency, reduce costs, and improve performance.
• Cross-Functional Execution: Collaborate with various teams (commercial, procurement, finance, warehouse, business intelligence, etc.) to implement inventory and forecasting strategies effectively across the organization. Ensure timely execution of improvement initiatives across functions.
• Management Presentations: Prepare and deliver frequent presentations to senior management, communicating the team s performance, progress on initiatives, and data-driven recommendations for further improvements.
• Requirements: Bachelor s degree in Supply Chain Management, Business Analytics, or related field (Master s degree preferred).
• At least 5 years of experience in demand forecasting, inventory planning, or data analytics, with a proven ability to lead teams.
• Minimum 2 years of experience in a leadership role, managing a team of professionals.
• Proficient in data analysis tools (e.g., Excel, SQL, etc).
• Strong experience in presenting complex data and performance metrics to senior leadership.
• Excellent command of English, both written and verbal, with the ability to communicate clearly and effectively at all levels of the organization.
• Demonstrated ability to execute strategic initiatives and lead cross-functional collaboration.

Experience:

1 year required

Skills:

Express, Multitasking, English

Job type:

Full-time

• Manage day-to-day order in FMS, arrange order activities to maximize the efficiency, reliability, timeliness, and cost-effectiveness of the rework and return process.
• Monitor all orders to ensure all documents and coordinate with another related team.
• Monitor and improve productivity for all functions of rework and return team.
• Ensure all ground staff operates by following WI.
• Keep records of process error for the continuous development and improvement of the process.
• To manage the entire order with main focus on-time.
• Prepare daily report, monthly report and etc.
• Support all function process in own team and other teams.
• To perform any other duties assigned by direct manager.
• Requirements Bachelor s degree or above.
• More 1 year experience in Operations Supervisor or Supervising Teams or coordinating with stakeholders across multiple departments. (prefer if had working experience at similar industry).
• Good communication and presentation skills.
• Fast learning, good logical thinking, analytical and optimization skills.
• Good team player Multitasking and prioritizing skills.
• Basic English skills.
• Flexible on working times. (5 days Mon-Fri and 2 Sat per month / Shift working).
• Able to work location at SOCW. (Mahachai/Samut Sakhon).

Skills:

Express, Creativity, Automation, English

Job type:

Full-time

• Lead and manage the end to end implementation of new linehaul and shuttle projects for SPX Express.
• Design and Implement new operation process/ new way of truck type allocations.
• Build and setup capacity requirements of each truck types.
• Design sustainable operation processes through process engineering, modeling and optimization.
• Plan and execute capacity volume migration, business transformation and change management to own fleet operations.
• Work with functional stakeholders, both internal and external, and senior management to lead and drive the projects that enable business improvement and transformation.
• Communicate project strategy and objectives with relevant departments and colleagues.
• Monitor the linehaul and shuttle performance and fix structure issues.
• Leverage our ecosystem to drive ops and cost efficiencies.
• Identify any risks of the projects and develop a strategy to overcome or address them.
• Implement any changes sensitively and with minimal disruption.
• Create a system to evaluate the success of any adjustments made and present any findings.
• Use your creativity and knowledge to define the future of Sorting Center Management and Automation.
• Act as SWAT team for middle-mile during critical moment.
• Work closely with operation manager to align on plan and potential new initiatives.
• Coordinate and collaborate with all involved parties both internal and external.
• Conduct meetings with all senior stakeholders and team members.
• Identify risks associated with each projects.
• Mentor and manage team members including mega construction project.
• Prepare reports, proposals, and presentations.
• Requirements: Degree in any field (Supply Chain, Logistics or Engineering would be advantage).
• Proven experience in Strategic Planning, Business Transformation and Project Management.
• Great problem solving skills. Proactive and able to use initiative.
• Strong business sense and able to improve operating planning through clear business view.
• Strong analytical skills and able to make judgement based on logical reasons. Able to draw insights from complex data.
• Well-developed interpersonal and communication skills. Able to communicate clearly and concisely. Excellent in stakeholder management.
• Committed, result oriented, willing to go extra miles for goal achievement.
• Like challenging goals and fun environment.
• Essential cross-functional working skills with strong analytical thinking, initiative and results-driven.
• Experience in team management.
• Excellent in written and verbal communication skill in English and Thai.

Experience:

3 years required

Skills:

Marketing Strategy, Project Management, English

Job type:

Full-time

• Responsible for end-to-end management of marketing strategy and initiatives to drive platform growth including but not limited to Traffic, Order and Asset monetization.
• Strategize marketing direction, and collaborate with Budget and Planning team based on business direction and KPI sets.
• Monitor and analyze key commercial/marketing metrics to provide insights and deliver findings using suitable visualization and reporting tools to support marketing decision.
• Coordinate and communicate with internal and external parties to ensure seamless and timely implementation.
• Support content planning, artwork briefing (e.g. banner, microsite) and other special projects as requested.
• Requirements: Bachelor s degree or above in Business, Marketing, or related field.
• A minimum 1-3 years of professional experience in business analysis, consulting, project management, specifically in e-commerce and food delivery environments will be a plus.
• Strong structural thinking and analytical ability to identify business challenge and drive actionable plan with data support.
• Strong executional abilities (bias for action), project management and cross-functional stakeholder management.
• Possess can-do attitude.
• Excellent communication skills in both Thai and English with creative mindset.

Experience:

8 years required

Skills:

Data Analysis, Problem Solving

Job type:

Full-time

• Provide timely in-depth reports of Mall performance and drivers.
• Analyze key business performance indicators and innovate or re-engineer processes based on industry best practices and our accelerator as well as lead issue management and develop short-term and long-term solution.
• Lead business insights, data gathering, analysis and findings extraction from both internal sources and seller account managers to support category growth plans.
• Co-manage internal and external communications-related projects with Clusters.
• Work on ad-hoc projects and assignments with the most efficient execution.
• Efficiently organize and convene meetings during the operation of the project, and follow up on the implementation of the meeting tasks.
• Develop project plans, track project progress, ensure projects reach expected goals, and do quality time management.
• Co-lead the preparation of project status reports, including progress, issues, and risks with stakeholders.
• Requirements: Bachelor's degree with at least 5-8 years of working experience preferred.
• Good written and verbal communication skills with strong stakeholder management.
• Ability to independently structure data analysis and lead problem solving for business initiatives.
• Good team player, positive attitude, and eager to learn and share knowledge.
• Proactive and take ownership of one's work.
• Detail-oriented, well-organized, efficient, and effective.
• Adaptable, willing to learn and thrive in a fast-paced environment.

Experience:

2 years required

Skills:

English

Job type:

Full-time

• Perform User Acceptance Test (UAT) for newly implemented functions.
• Design and generate training materials for internal and external users.
• Analyze, align, and evaluate business requirements, feasibility, and value of the feature requests with both business and regional product teams to deliver a comprehensive and accurate Business Requirement Document (BRD).
• Drive and own high-level strategic initiatives, and simultaneously, hands-on with the ability to roll up your sleeves and get things done.
• Requirements Detail-oriented with a demonstrated ability to self-motivate and follow through on projects.
• Self-starter and a quick learner, independent and flexible, with strong customer focus.
• Strong stakeholder management skills with a customer-oriented and execution-focused mindset.
• Strong verbal and written communication skills and English speaking is a must to collaborate with internal stakeholders.
• Ability to work in a fast-paced and dynamic environment.
• 1 - 2 years of work experience in the E-Commerce, marketing, or internet service industry is a plus.

Experience:

5 years required

Skills:

Express, Finance, Project Management, English

Job type:

Full-time

• Operation Excellence, Operations, Commercial, Finance to understand key business and operational processes to capture change requirements, crystalize objectives, problem-solve system and business impacts, identity success metrics and risks.
• Involved in reviewing UAT and conduct testing and manage Live Testing, develop feature and project roll-out implementation plans and timelines, effectively managing many diverse stakeholders.
• Prepare SOP designs and training material for business users and lead communication ...
• Collaborate with Regional Operations counterparts to strategically identify synergies across Regional practices and relevant localisations to the market.
• Prepare consolidated plans, system and feature adoption performance and project timelines to senior management.
• Requirements: Native fluency in Thai and strong command of English (reading, writing, listening, speaking).
• At least 5 years of work experience in product management, business or systems analyses, management consulting, IT and implementation consulting related fields are preferred.
• Have very strong project management skills including interpersonal & communication skills.
• Familiar with business impact sizing studies, feasibility analyses, and projection implementation cross-functionally.
• A proactive, fast learner, team player and leader with ability to work and manage diverse team communities in dynamic environments.
• Adept at understanding business priorities to forecasting and analyses, detail oriented, and strong problem-solving skills.

Skills:

Automation, Data Analysis, SQL, English

Job type:

Full-time

• Own and manage end-to-end operations for both payment and card services, ensuring smooth execution, timely issue resolution, and service quality.
• Oversee key operational processes, including card issuance, delivery, activation, reissuance, transaction monitoring, and user issue resolution.
• Monitor system-wide abnormalities across modules and platforms; coordinate with tech teams, vendors, and external partners to resolve issues effectively.
• Proactively identify gaps and inefficiencies, and drive initiative improvements with an entrepreneurial mindset and strong ownership.
• Apply analytical techniques to uncover operational risks and bottlenecks, and turn complex data into actionable insights to support strategic decisions.
• Build and maintain automation tools, dashboards, and reports to enhance monitoring and reduce manual workload.
• Maintain SOPs and escalation workflows, while aligning with internal teams on SLAs and cross-functional procedures.
• Lead continuous improvement initiatives to scale operations effectively and support business growth.
• Requirements:Bachelor s or Master s degree in Engineering, BBA, or any related field.
• Effective in fast-paced, complex environments with strong problem-solving, leadership, and analytical skills. Detail-oriented, organized, and a strong team player.
• Customer-oriented, open-minded, eager to learn, have good interpersonal skills, communication skills and good command of English.
• Flexible with working hours to handle issues that may arise at unusual times.
• Proficient in data handling and organization, especially with MS Excel or Google Sheets.
• Ability to solve complex problems using data analysis; experience with SQL and coding (e.g., Google Apps Script, JavaScript, Python) is a plus.
• Has passion for the FinTech industry.

Experience:

2 years required

Skills:

Compliance, Finance, English

Job type:

Full-time

• Oversee existing consumer credit related business.
• Monitor business operations effectiveness to ensure compliance with Thai consumer credit regulations and law.
• Develop, implement, and review compliance policies and procedures.
• Set internal controls to mitigate compliance risks.
• Conduct regular and periodic compliance reviews.
• Conduct gap analysis on new and change of regulations affecting consumer credit.
• Liaise with regulatory bodies.
• Requirements:Bachelor's degree in Law, Finance, Computer Science, or related field.
• 2 years of experience or above in compliance, preferably in e-payment or digital lending sectors.
• Knowledge of Personal Loan regulations under Bank of Thailand supervision.
• Knowledge of OCPB lending contract under supervision.
• Knowledge of AML/CFT requirements for digital financial services.
• Knowledge of NCB requirements and CIC regulations.
• Understanding of payment technologies, digital wallets, and online lending platforms.
• Fluent in Thai and English.

Experience:

2 years required

Skills:

Business Development, Negotiation, Problem Solving, English

Job type:

Full-time

• Acquire new merchants to expand ShopeePay s payment coverage.
• Establish and maintain firm partnership relations.
• Explore and implement initiatives to improve business performance.
• Main Responsibilities Business NegotiationsCreate presentation slides and introduce ShopeePay s payment services to merchants.
• Act as business consultant to suggest the most suitable payment solutions for merchants.
• Create a commercial proposal that will be beneficial to both ShopeePay and merchants.
• Close business deals to achieve individual targets.
• Assess the financial viability of your portfolio.
• Implement initiatives to drive the performance of your portfolio.
• Maintain close relationships with existing partners.
• CoordinationCoordinate with different teams to go-live with merchants as planned and solve issues.
• Monitor and push for correct and timely implementation of projects.
• Introduce new business initiatives to internal parties, business partners, and regulators.
• Requirements:Bachelor s degree or higher in Business Administration or related fields.
• Minimum 2 years of experience in Business Development / Sales / KAM is preferable.
• Strong communication and interpersonal skills.
• Strong analytical, business negotiation, and problem solving skills.
• Fluent in Thai and English, both written and verbal communication.
• Ability to work effectively in a fast pace and dynamic environment.

Skills:

Microsoft Office

Job type:

Full-time

• Support Line haul Operations team for daily operations (To be the key contact point of all parties both internal and external).
• Reconcile and create Daily truck usage report or any other report.
• Support Linehaul ground operation.
• Recheck and follow all trucks to arrive On-time at each stations.
• Coordinate with subcontractor company to inform daily operation issue or calling extra truck.
• Coordinate with subcontractor company to inform/adjust number of truck need or truck scheduling.
• Planning daily truck usage to support daily operation.
• Efficiently manage number of truck needed to cope with daily parcel.
• Others task related to Linehaul Scope.
• Requirements: Bachelor's degree in Logistic, Business Administration, Supply chain or related field.
• Availability to work on Mon-Sat.
• Experience in the logistics industry is a plus.
• Having experience in Administration, Coordinator or related field is a plus.
• Excellent in communication, negotiating, and co-ordinate with internal and external stakeholders.
• Moderate in Microsoft office or G Sheet skills.

Experience:

2 years required

Skills:

SQL, Python, Automation, English

Job type:

Full-time

• Act as project owner to prepare, process, and validate data for business needs.
• Collaborate with stakeholders on building data pipeline and gather into internal tables using SQL, Inhouse-tools and Python.
• Develop reports, dashboards, and automation solutions using SPARK, SQL, Python, Excel, and in-house tools as business requirements.
• Ensure data integrity by sanitizing, validating, and aligning numbers with accurate logic.
• Proactively seek data insights and make data-driven recommendations to the business team.
• Requirements: Master's or bachelor's degree in quantitative or relevant fields.
• 2-5 years of experience in Data Analytics, Business Intelligence, or Data Engineering or similar roles in fast-growing industries.
• Experience in project & stakeholder management.
• Strong SQL skills for data querying and Excel proficiency (Python is a plus).
• Strong English communication skills, both verbal and written.
• Detail-oriented with a passion for building from the ground up.

Experience:

1 year required

Skills:

Branding, M&A, Social media

Job type:

Full-time

• Able to analyze and translate data into actionable insight.
• Monitor and manage budget allocation for each project.
• Coordinate on the production and submission of creative assets with Graphic Designers and Branding team.
• Develop/clarify how to track the performance properly with help of MKT BI and Regional MA team.
• Able to suggest new opportunities within online marketing campaign scope in order to improve performance.
• Requirements: At least 1 year experience in online marketing position.
• High proficiency in planning, optimizing and executing social media ads as well as SEM (PPC), and Display Advertising.
• Capable of determining key metrics, constantly reduce operational costs, and measure the success of performance strategies.
• Strong communicator both in verbal and written form.
• Extremely proficient in Excel, PowerPoint for the purpose of creating both visually and verbally.
• Highly adaptable and has an ability to learn quickly and come up with prompt solutions for marketing campaigns and programs.
• Exceptional interpersonal skills.
• Able to prioritize and meet deadlines when working on multiple projects with tight deadlines.
• Able to point out implications and recommendations.

Skills:

Excel, Analytical Thinking

Job type:

Full-time

• Monitor fleet movements in real time using tracking systems to ensure trip visibility and timely deliveries.
• Handle exceptions such as delays, breakdowns, or accidents through immediate response and proper escalation protocols.
• Act as the central point of contact for cross-mile operations, coordinating between drivers, SOCs, and relevant teams.
• Investigate root causes for delivery delays and provide corrective.
• e action suggestions.
• Prepare and share daily performance reports, including key metrics like on-time delivery rates and delay reasons.
• Requirements: Bachelor's degree in Logistics, Supply Chain Management, Transport Management, or a related field preferred (Fresh Graduate is welcome).
• Proficient with Microsoft Excel (data tracking, reporting).
• Experience in fleet operations, logistics, transportation or maintenance is a strong plus.
• Analytical thinking and problem-solving skills to optimize schedule and manage exceptions.
• Able to work independently and manage multiple priorities.
• Able to work Mon-Sat and work shifts.

Experience:

1 year required

Skills:

Negotiation, English

Job type:

Full-time

• Lead, mentor, and develop the Vendor Management team, ensuring alignment with company objectives and individual performance goals.
• Manage multiple vendors and projects simultaneously, adapting quickly to directional changes within the company.
• Oversee all subcontractor-related policies and ensure timely announcements of new policies.
• Act as the primary point of contact for subcontractors, addressing any issues or concerns from and to internal teams, escalate critical issues to seniors if needed.
• Monitor subcontractor performance through regular assessments and performance reviews.
• Requirements: Minimum Bachelor's degree in business, logistics, supply chain management or related fields.
• 1-2 years of experience in key account, logistics, supply chain management or related fields.
• Experience working with subcontractors or vendors is highly desirable.
• Fluent English communication skills.
• Excellent negotiation and conflict resolution abilities.
• Proficiency in Google Workspace (e.g. Google Docs, Google Sheets, and Google Slides).
• Can do attitude, able to work in a fast-paced environment environment.

Skills:

Express, Legal, Compliance

Job type:

Full-time

• Lead a team to oversee end-to-end overall own fleet operations, including driver scheduling, route planning, dispatch, and trip monitoring.
• Lead incident management, exception handling, and cross-mile operation coordination.
• Set directions in managing vehicle maintenance schedules, repairs, and fuel consumption control within budget.
• Ensure legal and regulatory compliance for drivers, vehicles, and operational processes.
• Drive daily performance reporting, system data management, and continuous operational improvements.
• Coordinate with vendors and internal teams for maintenance, vehicle transfers, and administrative support.
• Lead and develop the fleet operations team to deliver safety, efficiency, and service excellence.
• Requirements: Bachelor's degree in Logistics, Supply Chain Management, Transport Management, or a related field required.
• Proficient with Microsoft Excel (data tracking, reporting).
• Experience in fleet operations, logistics, transportation or maintenance is a strong plus.
• Analytical thinking and problem-solving skills to optimize schedule and manage exceptions.

Experience:

5 years required

Skills:

Express, Multitasking, Project Management, English

Job type:

Full-time

• Monitor and manage SOC operational team by using the daily performance report, history of excellence, and team development.
• Works with internal and external functions to properly handle pushed-out parcels.
• Improve the staff's Key Performance Indicators (KPIs) on productivity, quality, service level, and stakeholder satisfaction on a continuing basis.
• Able to report to management concern party a summary of data, operational concerns, and improvement procedures.
• Optimized manpower from the planning team to operate as our cycle time and hourly volume - Coaching and advising team member.
• Requirements: Bachelor's Degree or Above in Logistics management, Supply chain management or any related field.
• At least 5 years of working experience in logistics, supply chain or express industry.
• Be able to communicate in English.
• Good communication and presentation skills.
• High analytical ability.
• Critical and logical thinking and optimization.
• Strong working knowledge of Spreadsheets (Excel/Google Sheets).
• Good team player Multitasking and prioritizing skills.
• Proven working experience in project management.

Experience:

3 years required

Skills:

Compliance, Quality Assurance, Assurance, English

Job type:

Full-time

• Collaborate with the Process Excellence team to define and refine process standards, improving both quality and operational efficiency.
• Prepare and present quality reports and performance metrics to key stakeholders, representing the team in important meetings.
• Monitor non-compliant behavior, execute disciplinary actions, and implement penalties to uphold high standards of compliance.
• Lead initiatives to enhance audit methodologies, including streamlining audit processes.
• Drive continuous improvement by identifying operational gaps and working with teams to implement effective solutions.
• Requirements Bachelor s degree in a related field.
• 3+ years of experience in quality assurance, audit, or operations in a fast-paced environment.
• Strong analytical and problem-solving skills with experience in data-driven decision making.
• Excellent communication skills, both verbal and written, with the ability to present complex data effectively.
• Proficient in project management tools (e.g., Jira, Google Workspace).
• Ability to work collaboratively in multicultural environments and adapt to changing priorities.
• Ability to identify a set of prioritize problems and develop a sound hypothesis for the stated problems.
• Can communicate in both Thai and English.
• End-to-end ownership for initiatives is expected.

Experience:

2 years required

Skills:

Employer Branding, Branding, Project Management, English

Job type:

Full-time

• Create, implement, and manage Talent Management plans and solutions to achieve strategic business initiatives.
• End to end project management to drive successful execution and outcomes.
• Partner with cross-functional teams to create a long-term talent strategy that may include: identifying critical roles, talent gaps, and recommending solutions to address issues.
• Identify appropriate metrics to measure effectiveness of talent management initiatives.
• Talent development; identifying need/problem/resource, planning strategy to tackling and initiating impactful changes and succession plan.
• Develop recruitment strategies along with the recruitment team and collaborate with hiring managers to identify talent needs and criteria for management trainee positions.
• Craft and execute employer branding strategies to position the organization as an employer of choice.
• Requirements: Bachelor s degree in HR, Organization Behavior, Business Management or related fields.
• 2+ years of HR experience in a fast-paced environment working in HR, Talent Management, Recruitment, Learning & Development, and/or Project Management roles. Commercial experience is a plus.
• Ability to thrive in a high-energy environment where tactical and strategic activities are expected to be driven in parallel.
• Excellent written and verbal skills (both Thai and English).
• Excellent interpersonal and communication skills.
• Ability to prioritize and plan with strong attention to detail.
• Ability to work efficiently and accurately in time sensitive matters and organized to manage and track multiple priorities simultaneously - grace under pressure and the ability to switch gears at a moment s notice.
• Proven track record of taking end-to-end ownership and driving results.
• Ability to use data to solve business problems and possess a high level of integrity, judgment, and discretion in handling confidential information.

Experience:

3 years required

Skills:

Contracts

Job type:

Full-time

• Sourcing and overseeing contracts and service providers for functions such as catering, cleaning, parking, security, and technology.
• G&A Budget PIC managing budgets.
• Advising businesses on measures to improve the efficiency and cost-effectiveness of the facility.
• Ensuring that basic facilities are well-maintained and conducting proactive maintenance.
• Dealing with emergencies as they arise.
• Requirements: Master or Bachelor degree in Business Administration or related field.
• At least 3 years of HR experience in a fast-paced environment; previous experience as HR generalist / HR G&A or Facility Management.
• Relevant experience in tech or Internet industries.
• Strategic thinking: Quickly evaluates situations, combines strong business judgement and people intuition to reach well-founded decisions.
• Able to work at pace while maintaining appropriate attention to detail and standards.
• Proactive and collaborative.
• Comfortable to work with ambiguity and empowerment.

Experience:

1 year required

Skills:

Data Analysis, English

Job type:

Full-time

• Take ownership of the end-to-end recruitment process which involves requirements understanding, talent pool defining, sourcing, screening and selection of right candidates.
• Partner closely with stakeholders to understand deeply about why we are hiring, who we are hiring for, and how we are going to hire by, and at the same time, provide expertise and assistance to all levels of stakeholders in recruitment-related issues.
• Manage, prioritize and close talent searches against a timeline and have experiences ...
• Proactively approach passive candidates who are potentially a fit to the team and build a pipeline and a robust network of talents.
• Conduct a comprehensive interview during HR screening with candidates to add value by helping the departments hire the right individuals.
• Recommend ideas and initiatives related to recruitment which will contribute to the long-range growth of the team, for example, implementing any new process and fine tune standard process for recruiting to deliver the highest quality results, hiring initiatives that could help us to solve the bottlenecks during hiring.
• Deliver a great candidate experience and act as Shopee ambassador.
• Involve in all recruitment-related activities for internship, fresh graduate and experience hiring.
• Requirements: Bachelor's Degree or above with at least 1 years of full time recruitment experience.
• Experienced to conduct competency-based assessment, able to interview and assess candidates comprehensively.
• Strong data analysis, independent, creative with a strong sense of responsibility.
• Target-driven and able to prioritize multiple tasks.
• Keep up-to-date about talent market and able to build a robust network of target talents will be preferred.
• Experienced in recruiting passive candidates.
• Excellent Thai and English communication to ensure the effective communication with both candidates and stakeholders.
• Passion to join a fast growing e-commerce company with dynamic working environment.

Experience:

2 years required

Skills:

English

Job type:

Full-time

• Issue Identification & Resolution, analyze and troubleshoot issues reported by the CS and business teams. Provide quick workarounds and solutions to minimize operational disruptions. Escalate critical issues to the regional team when necessary.
• Communication & Stakeholder Management, collaborate with regional teams to explain and resolve issues. Maintain clear and continuous communication with the business team throughout the incident lifecycle.
• Prioritization & Impact Assessment, assess issue severity and prioritize fixes to en ...
• Product & Process Improvement, understand the features and functionalities. Regularly share issue insights with the team, propose feature improvements based on recurring problems, and provide necessary data to support feature requests.
• Documentation & Knowledge Sharing, track and document issues, resolutions, and best practices. Contribute to knowledge-sharing initiatives to improve troubleshooting efficiency.
• Requirements: Detail-oriented with a demonstrated ability to self-motivate and follow through on projects.
• Self-starter and a quick learner, independent and flexible, with strong customer focus.
• Effective troubleshooting skills, a great problem solver with the ability to take system problem and structure an action plan.
• Strong stakeholder management skills with a customer-oriented and execution-focused mindset.
• Strong verbal and written communication skills and English speaking is a must to collaborate with internal stakeholders.
• Ability to work in a fast-paced with minimal assistance and dynamic environment.
• Fresh grad or 1 - 2 years of work experience in the E-Commerce or internet service industry is a plus.

Experience:

3 years required

Skills:

Express, Excel, SQL

Job type:

Full-time

• Measure and track team s key performances of backlogs, loss & damage, and report generating by using appropriate tools and techniques for team.
• Manage day-to-day loss, stuck and damage performance identify key bottlenecks and react quickly to resolve any issues.
• Identify key risk areas to the network operation and design mitigation strategies.
• Identifying opportunities in the processes, including forecast, planning, physical processes to improve cost, quality and lead time;.
• Drawing up a business case about ideas for improvement, with which you convince stakeholders to set up the processes differently.
• Collecting data and setting up improvement processes after data analysis;.
• Prepare reporting tools/templates for Key performance indicators towards internal stakeholders as well as customers.
• Managing multiple stakeholders, internal and external to SPX Express, to align on a single goal and direction.
• Requirements: Bachelor's degree in Engineering; Economics; Logistics, Supply chain management, Business administration, or a related field.
• 1-2 years of logistics industry experience particularly in operations excellence and/or supply chain analysis is a huge plus.
• Excellent communication skills - have experience in project management esp. in managing large-scale cross-functional projects with multiple stakeholders is a plus.
• Strong analytical skills - able to analyze complex set of data independently and conduct data-driven decisions.
• Strong sense of ownership with hands-on mentality. Eager to take initiative on new opportunities and deliver targets.
• Advanced Excel skills, PowerPoint/Slide Presentation. SQL is a plus.

Skills:

Procurement, Market Research, Research, English

Job type:

Full-time

• Analyze procurement needs, identify potential suppliers, and conduct thorough market research.
• Negotiate favorable contracts with suppliers to optimize pricing and terms.
• Monitor and manage procurement processes to ensure timely and efficient delivery.
• Conduct regular performance reviews of suppliers, evaluating factors such as quality, delivery time, and pricing.
• Maintain accurate records of inventory levels, purchase orders, and supplier performance.
• Implement inventory control systems to minimize stockouts and excess inventory.
• Identify and qualify new suppliers to expand the vendor network and ensure competitive pricing.
• Build and maintain strong relationships with suppliers and vendors.
• Requirements Having experience in procurement scope i.e. logistics or warehouse business (will be an advantage).
• Talent in negotiations and networking.
• Knowledge of sourcing and procurement techniques.
• Good command of English.
• Accurate and precise attention to detail.

Skills:

Business Development, Market Research, Research, English

Job type:

Full-time

• Manage projects from start to finish, covering all phases such as project initiation, feasibility studies, planning, and implementation. For instance, this includes launching new business-driven features.
• Conduct both market research and user study to identify business opportunities, develop action plan & timeline, and execute from start to finish with the objective of improving customer experiences and promoting business growth.
• Work closely with Business Analyst on doing analysis, identify and extract key study ...
• Support day-to-day BAU and adhoc tasks, for examples, report generation and preparation for management update.
• Stay up-to-date with law and regulation related to credit business.
• Requirements:Bachelor s degree or above from accredited university.
• Ability to gather, analyze, restructure and identify key insights from large qualitative and quantitative data.
• Strong problem solving skills, self-motivated, adaptive, comfortable with fast-paced and multitasking environment.
• Ability to work independently, prioritize tasks and manage stakeholders.
• Excellent communication (written, verbal, and presentation) in English.
• High proficiency in Excel and PowerPoint.
• Knowledge of SQL is a plus.
• Minimum 2-year experience.

Skills:

Microsoft Office, Excel, Problem Solving

Job type:

Full-time

• Assist the hub team in addressing seller-related issues, resolving challenges quickly to ensure a seamless experience for sellers.
• Oversee pickup operations, manage escalations, and ensure smooth and efficient service delivery.
• Investigate missed pickups, identify root causes, and implement improvements to prevent future issues.
• Collaborate with the hub team to resolve stuck orders and maintain efficient order flow.
• Provide daily operational support, ensuring processes stay on track and service goals are met.
• Requirements: Bachelor's degree or above, no specific field required. (Fresh Graduates is welcome).
• Proficiency in Microsoft Office; Excel knowledge is a plus.
• Good attitude, logical thinking and strong analytical and problem solving skills.
• Ability to adapt and thrive in fast-pace dynamic environment.
• Excellent communication and teamwork abilities.
• Availability to work in the office 5 days a week and 1 day from home.

Experience:

3 years required

Skills:

Automation, Legal, Project Management, English

Job type:

Full-time

• Lead the end-to-end planning and execution of new game launches and feature updates.
• Drive data-informed strategies to increase user acquisition, engagement, and monetization.
• Design A/B tests and provide data-backed insights.
• Optimize operational workflows and boost efficiency through process improvement and process automation.
• Collaborate with the legal team on game-related legal matters.
• Review and approve monthly key visuals for all game campaigns.
• Work with the customer service team to address user cases related to games.
• Games Reports: Own and drive weekly and monthly P&L analysis and performance tracking.
• Prepare executive-level reports including business updates, and support ad hoc deep dives.
• Collaborate with regional teams on strategy alignment and performance reviews.
• Special Campaign: Partner with cross-functional teams to design and execute engaging, high-impact campaigns.
• Operate in a fast-paced, agile environment with a focus on business results.
• Leadership: Act as a coach and mentor to direct reports, supporting their career growth and development.
• Lead performance evaluations and individual development plans.
• Requirements: Minimum 3 years of relevant experience (experience in gaming or digital engagement platforms is a plus).
• Strong project management and cross-functional collaboration skills.
• Proven leadership and team development experience.
• Excellent communication skills across business, creative, and technical stakeholders.
• Strong analytical skills and business acumen to guide data-informed decision making.
• Ability to thrive in a fast-paced, dynamic, and data-driven environment.
• Self-motivated, proactive, and adaptable mindset.
• Fluent in English (written and verbal).

Skills:

Microsoft Office, Pleasant Personality, Fast Learner, English

Job type:

Full-time

• Oversee real estate forecasting and lease management.
• Design workspace utilization, plan, and execute moving scenario.
• Create, maintain and execute the preventative maintenance schedule, ensuring that necessary repairs are noted and completed.
• Manage and track usage of company assets and office equipment.
• Maintain the upkeep of equipment and supplies to meet health and safety standards.
• Monitor the purchase and maintenance of an inventory of all supplies, equipment and services.
• Forecast and control Facility and Maintenance budget for facility management.
• Coordinate with building management team on daily basis for facility request, utility services, and building access.
• Monitor and log office security and safety policy.
• Communicate workplace announcement and safety precautions to employees.
• Contributes to team effort by accomplishing related results as needed.
• Requirements: Bachelor s degree in Hospitality or related field.
• Work experience as a Receptionist, Front Office Representative or similar role.
• Good computer skills: Microsoft office and able to use office equipment.
• Good communication in Both Thai and English.
• Pleasant personality, fast learner, enthusiastic and positive thinking.
• Service-minded is a must and able to work under pressure.

Experience:

1 year required

Skills:

Finance, Data Analysis, Excel

Job type:

Full-time

• Develop and maintain accurate demand forecasts using historical data, market trends, and statistical models.
• Analyze inventory levels, sales performance, and operational data to optimize warehouse efficiency.
• Collaborate with cross-functional teams, including supply chain, logistics, and finance, to align forecasts with business objectives.
• Monitor key performance indicators (KPIs) and conduct variance analyses to identify trends and anomalies.
• Support capacity planning by managing forecast models and ensuring alignment with staffing and production needs.
• Strong quantitative skills with the ability to work with large datasets and conduct root cause analyses.
• Minimum 2 years of experience in forecasting, planning, or data analysis roles.
• Proficiency in Excel (pivot tables, macros), data visualization tools (e.g., Data Suite).
• Familiarity with SQL and Python is an advantage.
• Requirements: Bachelor's or Master's degree in Engineering, Computer Engineering, Statistics or related fields is preferred.
• 1-3 years of experience in Finance field.
• Knowledge of SQL/Python/Excel is required.
• Strong analytical and problem-solving skills.
• The establishment of this role is imperative to maintaining operational efficiency, optimizing cost management, and ensuring customer satisfaction within our warehouse operations.
• The position is responsible for demand forecasting, inventory optimization, and resource allocation functions that directly influence our capacity to adhere to delivery schedules, mitigate excess inventory costs, and uphold service-level agreements.
• A vacancy in this role exposes the organization to significant risks, including overstocking, labor inefficiencies, and shipment delays, which may adversely affect profitability and erode client confidence.
• The role necessitates advanced competencies in data-driven decision-making, supply chain adaptability, and strategic planning, all of which are cultivated through extensive practical experience.
• By securing a qualified professional, the organization will enhance its ability to preemptively address operational risks, implement evidence-based planning methodologies, and align warehouse activities with overarching business objectives, thereby ensuring scalability and resilience in an evolving market landscape.

Skills:

Express, Project Management, Negotiation

Job type:

Full-time

• Develop and implement change management strategies to support shuttle and line haul operational goals, including process improvements, technology upgrades, and workflow optimization.
• Assess the impact of proposed changes and create detailed plans to mitigate risks while enhancing operational efficiencies.
• Collaborate with cross-functional teams to ensure alignment and support for change initiatives.
• Act as a liaison between departments to ensure effective communication and that all stakeholders are informed and engaged.
• Identify and analyze areas for improvement in shuttle and line haul operations, focusing on reducing costs, improving service quality, and enhancing efficiency.
• Develop and implement KPIs to measure the success of implemented changes and continuously track progress to ensure desired outcomes.
• Lead and execute change projects within shuttle and line haul operations from start to finish, ensuring all activities are completed on time, within scope, and within budget.
• Monitor project progress, anticipate potential issues, and develop contingency plans to address any roadblocks.
• Create and facilitate training sessions and materials to support teams in adapting to new processes, tools, or workflows.
• Provide support and guidance to employees throughout the change management process to ensure smooth transitions and high adoption rates.
• Use data analytics to assess the performance of shuttle and line haul changes, providing reports and insights to leadership for data-driven decision-making.
• Prepare regular updates, presentations, and post-implementation reports to highlight successes, lessons learned, and future recommendations.
• Requirements: Bachelor s degree in Business, Operations Management, Supply Chain, or a related field (preferred).
• Experience in change management, logistics, transportation, or a related field.
• Strong project management skills; PMP or related certification a plus.
• Knowledge of shuttle and line haul operations, logistics processes, and industry best practices.
• Excellent communication, negotiation, and interpersonal skills.
• Analytical mindset with experience in data analysis and reporting.
• Proficiency in Microsoft Office Suite and familiarity with project management tools (e.g., Asana).

Experience:

2 years required

Skills:

SQL, English

Job type:

Full-time

• Guide enterprise partners through their onboarding, integration and development journey with Shopee via Open API. Lead relevant communications with internal and external stakeholders to ensure each integration s success.
• Act with a sense of urgency and ownership when issues regarding integration and connectivity occur. Being a problem solver and communicating effectively with partners to ensure continued partners success and the highest support quality.
• Drive and own high-level strategic initiatives, and at the same time, hands-on with ...
• Analyse, align and evaluate business requirements, feasibility and value of the feature requests with both business and regional product teams in Singapore and Shenzhen to deliver a comprehensive and accurate Business Requirement Document (BRD).
• Perform User Acceptance Test (UAT) for newly implemented functions.
• Design and generate training materials for internal and external users.
• Requirements Minimum 2 years experience working in operational, system implementation or technical support roles.
• E-Commerce, Internet service industry or API-connectivity experience is a plus.
• Postman, SQL skills are plus.
• Detail-oriented with a demonstrated ability to self-motivate and follow through on projects.
• Self-starter and a quick learner, independent and flexible, with strong customer focus.
• Strong stakeholder management skills with a customer-oriented and execution-focused mindset.
• Strong verbal and written communication skills and English speaking is a must to collaborate with internal stakeholders.
• Ability to work in a fast-paced and dynamic environment.

Experience:

3 years required

Skills:

Express, Finance, Business Development, English

Job type:

Full-time

• Conduct analysis to identify improvement area to bring SPX buyer experience to exceed industry standard.
• Conduct focus group and interviews, gather data qualitatively and quantitatively to understand user painpoint throughout user journey.
• Set up social listening and feedback collection channel to closely monitor user perception toward SPX.
• Work closely QA/QC team to set service standard and drive enforcement throughout the whole value chain to improve service quality.
• Manage associates in the team to support all implementation projects in SPX.
• Become SWAT team for SPX once required.
• Manage all stakeholders related to projects e.g. operation, procurement, and finance to have same understanding about their tasks of specific projects.
• Break down activities into granular levels and ensure each of activities are done within expected dates.
• Conduct daily/ weekly meetings to project member to ensure project smoothness.
• Coordinate / collaborate with teams inside and outside shopee express.
• RequirementsBachelor or Master Degree in any fields.
• More than 3-7 years experience in Consulting / Business Development/ logistics / construction projects.
• High leadership and people management skills.
• Very strong analytical skills and being an proactive initiator.
• Logical thinking and strong problem solving skills.
• Good team player.
• Be able to fit in with fast pace culture.
• Chinese is a plus advantage.
• Excellent written and verbal communication skills in English.
• Well-developed interpersonal and communication skills. Able to communicate clearly and concisely. Excellent in stakeholder management.

Experience:

6 years required

Skills:

Business Development, English

Job type:

Full-time

• Define, implement and execute the business development / growth strategy for the category.
• Hire, train and manage a team of Sales and Key Account Managers to help grow and manage your portfolio of merchants. This will continue to grow as the category grows or the categories under management grow.
• Developing online merchandising and promotion proposals to achieve sales targets.
• Retain and optimize key account relationships to drive overall sales volumes. This can be done by ensuring pricing competitiveness, assortment, stock availability of key merchants within the category.
• Carry out analysis & survey to better understand merchant requirements and behavior.
• Identify, establish and grow other local strategic partnerships.
• Requirements: 4-6 years of working experience preferably in business development, sales or account management.
• Strong analytical acumen and ability to generate and evaluate analysis.
• Superb business acumen with a desire to manage your own business.
• Experience with business development, sales or account management, experience in eCommerce is a plus.
• Previous management and leadership experience.
• Excellent communication capability.
• Good degree from recognized university.
• Strong logical thinking and problem solving skills at all times.

Experience:

2 years required

Skills:

Express, Finance, Project Management, English

Job type:

Full-time

• Liaise with seller experience, CTO, hub, on-site, and other related teams on data and insights.
• Assist on capacity and volume planning among all channels within first mile and hub.
• Responsible in the implementation of cross functional projects to ensure smooth execution within timelines and objectives.
• Coordinate and deep-dive into rationalizing the situations and propose improvements.
• Proactively identify issues and their root causes and response in a timely manner.
• Collaborate with operations, finance, and product team to make sure things run as plan.
• Requirements: 2-5 years experience in e-commerce, project management, operations, management consulting or related fields.
• Bachelor's degree in business administration, economics, engineering or related field.
• Outstanding analytical and numerical skills, comfortable working with large sets of data and complex analysis.
• Strong business acumen and critical thinking.
• Proactive and self-driven, high curiosity and drive to solve problems.
• Excellent communication and collaboration, high command in English and Thai.
• Skill in Excel, SQL/Python is a plus.

Skills:

Express

Job type:

Full-time

Skills:

Express, Microsoft Office

Job type:

Full-time

• Responsible for Fleet and Hub Operations performance.
• Assisting the management in day-to-day coordination of business operational activities and administrative tasks.
• Ability to handle or assist projects in terms of working scope and operation performance tracking.
• Coordinate with hub for examining in business operation.
• Summarize operations performance and ground staff attendance.
• Solving issues related to the work-flow operation.
• Requirements: Bachelor's degree, no specific field required.
• Excellent in problem-solving, communication, and coordination with team and others.
• Have analytical skills to measure performance and monitor the process of operation.
• Excellence in Microsoft Office/Google G-Suite.
• Experience in the logistics industry, especially Express business is a plus.
• Adaptability and flexibility.
• Can-do attitude, Ability to work under pressure and in a fast-paced environment.
• Working 6 days per week from 9:00 AM to 6:00 PM (Alternating holidays on Saturdays / Sundays).

Skills:

English

Job type:

Full-time

• To anchor high-impact, cross-department initiatives in Shopee - either independently or collaborating with other functions.
• Conduct and drive analysis, presenting findings and recommendations to senior management.
• To prepare updates for key leadership updates (e.g. TH biweekly updates).
• To set up, review dashboards and metrics related to business performance tracking.
• Requirements: Bachelor's / Master's degree in any relevant fields.
• Strong analytical skills, able to derive insights using data.
• Good stakeholder management skills, with proven ability to build rapport and trusts with cross-functional teams in Shopee.
• Strong communication skills, both written and spoken; fluent in Thai and English languages.

Experience:

5 years required

Skills:

Data Analysis, English

Job type:

Full-time

• Take ownership of end to end recruitment process that involves requirements understanding, talent pool defining, sourcing, screening and selection of right individuals;.
• Act as a recruitment partner to understand deeply about why we are hiring, who we are hiring for, and how we are going to hire by partnering closely with the stakeholders, at the same time, provide expertise and assistance to all levels of stakeholders in recruitment related issues.
• Manage, prioritise and close talent searches against a timeline and have experiences setting benchmarks, metrics and understand how to prioritise to hit the expected targets.
• Proactively approach passive candidates that are potentially a fit to the team and build a pipeline and a robust network of talents.
• Conduct a comprehensive interview during HR screening with the candidates to add value to help the departments hire the right individuals.
• Recommend ideas and initiatives related to recruitment that will contribute to the long-range growth of the team, for example, implementing any new process and fine tune standard process for recruiting to deliver the highest quality results, hiring initiatives that could help us to solve the bottlenecks during hiring.
• Provide a great candidate experience and act as Shopee ambassador.
• Involve in all recruitment related activities for internship, fresh graduate and experience hiring.
• Requirements: Bachelor degree and above with at least 5 years of full time recruitment experience.
• Experienced to conduct competency based assessment, able to interview and assess the candidates comprehensively.
• Strong data analysis, Independent, creative with a strong sense of responsibility.
• Target driven and able to manage and prioritise multiple tasks.
• Updated about talent market and able to build a robust network of target talents will be preferred.
• Experienced in recruiting passive candidates and proficient with Boolean search.
• Excellent Thai and English communication to ensure the effective communication with both candidates and stakeholders.
• Passion to join a fast growing e-commerce company with dynamic working environment.

Experience:

3 years required

Skills:

Quality Assurance, Assurance, Express, English

Job type:

Full-time

• Collaborate with the Process Excellence team to define and refine process standards, improving both quality and operational efficiency.
• Prepare and present quality reports and performance metrics to key stakeholders, representing the team in important meetings.
• Monitor non-compliant behavior, execute disciplinary actions, and implement penalties to uphold high standards of compliance.
• Lead initiatives to enhance audit methodologies, including streamlining audit processes.
• Drive continuous improvement by identifying operational gaps and working with teams to implement effective solutions.
• Guide, coach and support subordinates and operations at all levels as required.
• Requirements: Bachelor s degree in a related field.
• 3+ years of experience in quality assurance, audit, or operations in a fast-paced environment.
• Strong analytical and problem-solving skills with experience in data-driven decision making.
• Excellent communication skills, both verbal and written, with the ability to present complex data effectively.
• Proficient in project management tools (e.g., Google Workspace).
• Ability to work collaboratively in multicultural environments and adapt to changing priorities.
• Ability to identify a set of prioritize problems and develop a sound hypothesis for the stated problems.
• Fluent in both Thai and English.
• End-to-end ownership for initiatives is expected.
• Strong Leadership skill.

Experience:

3 years required

Skills:

Express, Project Management, Excel

Job type:

Full-time

• Monitor CX efficiency matrices (E2E resolution time; Backlog; agent productivity; AR).
• Work with internal stakeholders within CS and SPX to improve efficiency & quality.
• Support workforce short / mid-term planning against volume forecasts and key change milestones.
• Support process improvement; SOP development across SPX CX.
• Assist in delivering key analyses and P0 projects.
• Routinely provide management report on operational and strategic KPIs.
• Performs other related duties as assigned.
• Requirements: Bachelor's degree in logistics, supply chain management, business administration, or a related field.
• 3-5 years of experience in Project management and /or process improvement roles.
• Excellent communication skills as this role will require collaboration and alignment with multiple teams.
• Self-driven and good leadership skills to facilitate cross functional interactions.
• Strong analytical skills to conduct data-driven decisions.
• Be creative in problem-solving.
• Proficient in Excel and PowerPoint.

Experience:

4 years required

Skills:

Data Analysis, SQL, Data Warehousing

Job type:

Full-time

• Develop and implement BI strategies to optimize business processes and performance.
• Be able to lead cross-functional projects, collaborating with stakeholders to identify data needs and deliver solutions.
• Design and maintain dashboards, reports, and visualizations using tools like Data Suite.
• Conduct in-depth data analysis to identify trends, opportunities, and areas for improvement.
• Requirements: Bachelor's degree in Computer Science, Information Systems, or related field; Master's preferred.
• 4+ years of experience in business intelligence or data analytics roles.
• Expertise in SQL, data warehousing concepts, and ETL processes.
• Strong analytical and problem-solving skills with attention to detail.
• Excellent communication skills to present insights to technical and non-technical audiences.
• Experience in retail, e-commerce, or supply chain analytics is highly desirable.

Skills:

Business Development, English

Job type:

Full-time

• Drive and own high-level strategic initiatives, and at the same time, hands-on with the ability to roll up your sleeves and get things done.
• Analyze, align and evaluate business requirements, feasibility and value of the feature requests with both business and regional product teams in Singapore and Shenzhen to deliver a comprehensive and accurate Business Requirement Document (BRD).
• Perform User Acceptance Test (UAT) for newly implemented functions.
• Design and generate training materials for internal and external users.
• Respond to system-related queries, perform troubleshooting, and propose solutions to the reported issues.
• Requirements: Detail-oriented with a demonstrated ability to self-motivate and follow through on projects.
• Self-starter and a quick learner, independent and flexible, with strong customer focus.
• Strong stakeholder management skills with a customer-oriented and execution-focused mindset.
• Strong verbal and written communication skills and English speaking is a must to collaborate with regional stakeholders.
• Ability to work in a fast-paced and dynamic environment.
• E-Commerce, internet service industry or business development/ operation experience is a plus.

Experience:

4 years required

Skills:

Legal

Job type:

Full-time

• Question and challenge others to get to the root of people and business issues.
• Coach and provide feedback to key stakeholders to help improve business efficiency.
• Facilitate and support business change and performance across supported group through the implementation of an effective people strategy, influence significant business decision through a close partnership with a team leader and her leadership team.
• Effectively administer the performance management process, including compensation planning, calibration sessions, and facilities line managers excellence in managing poor performers, recognizing high performers.
• Partner with Business leaders to understand current and future skill and capability needs.
• Support employee engagement strategies in response to business needs and employee survey feedback (EES/Pulse check).
• Requirements: Bachelor s or Master's Degree in business administration, human resources, or a relevant field.
• A minimum of 1-3 years of experience in HR management and administration.
• Knowledge of legal and practices related to day-to-day management of employees.
• Able to work successfully in a dynamic environment and comfortable to work with ambiguity and empowerment.
• Capability to communicate clearly, concisely and effectively to all employees at all levels of the organization.

Skills:

Express

Job type:

Full-time

• Report Creation: Prepare and compile summary reports for management, presenting key workforce data insights in a clear and concise manner.
• Data Support: Assist in gathering, cleaning, and organizing data to support accurate reporting and dashboard updates.
• Documentation and Coordination: Maintain data-related documentation and coordinate with the data analyst to ensure timely and accurate reporting for decision-making.
• Requirements: Bachelor s degree in Business, Data analytics, Operations Management, or a related field.
• Fresh grad are welcome.
• Proficiency in creating professional summary reports using Google Sheets & Slides.
• Strong ability to ensure data accuracy and present findings clearly and effectively.
• Capable of managing multiple tasks, tracking data updates, and adhering to tight deadlines.
• Ability to convey data insights effectively to management and collaborate with the data analyst.

Experience:

8 years required

Skills:

Excel, Problem Solving, English

Job type:

Full-time

• Own and manage Creator/KOL affiliate business topline and bottom line targets and KPIs (including Traffic, Order, GMV, P&L, Take Home Income, Activeness).
• Responsible for developing and implementing strategies for strategic initiatives, creator acquisition, retention, incentives scheme, and growth.
• Collaborating with cross-functional teams to drive strategic project and operational improvements.
• Establishing strong relations with top creators and supporting their performance to ensure ambitious business growth.
• Lead and manage a large team of Key Account organizations in maximizing creator performance covering all aspects of creator management, providing guidance and support to help teams excel in their roles.
• Requirements Bachelor's degree or above in business, marketing, communications, or a related field.
• More than 8 years of professional experience from E-commerce, Technology companies, Investment banking, and consulting.
• Good understanding of the consumer demands, payment, logistics, and overall regulatory landscape.
• Excel in logical thinking and problem solving skills.
• Strong ownership, self drive and attention to details, enjoy building things from scratch and getting your hands dirty.
• Strong leadership skills, proven track record of successful large team management.
• Excellent organizational, interpersonal, and communication skills to collaborate with cross functional teams.
• English and local Thai language proficiency required.

Experience:

3 years required

Skills:

Business Development, Excel, Problem Solving, English

Job type:

Full-time

• Act as the main point of contact for merchant related matters, promptly and efficiently addressing inquiries, concerns, and technical issues.
• Provide assistance in resolving issues for merchants, covering tasks such as onboarding, setting up staff accounts, and ensuring all merchant information is accurate and complies with the regulatory requirements.
• Initiation by identifying essential features and requirements for better merchant experience.
• Optimizing workflow by spotting and improving weak points and streamline workflow to elevate overall operational efficiency.
• Effectively liaise with related stakeholders such as Business development, Marketing, Product Management, Customer service to ensure best merchant satisfaction.
• Prepare necessary reporting by collecting, analyzing, and summarizing data trends.
• Requirements: Bachelor's or Master's degree in Engineering, Business, or any related field. Maximum 3 years of working experience. Fresh graduates are welcome to apply Effective communication skills and good command of English.
• Proficient in working with numbers and data organization, especially with MS.
• Excel or Google Sheet.
• Able to work effectively and efficiently towards goals in a complex, diverse and fast-paced environment.
• Strong logical thinking and problem solving skills with initiatives.
• Can-do attitude, eager to learn, detail oriented, good interpersonal skill, and team player.
• Able to solve complex problems through data analysis. (SQL and coding skills are a plus e.g. Google App Script, JavaScript, Python etc.).

Skills:

Express, Compliance, Payroll

Job type:

Full-time

• Job Description: Monitor and manage daily employee attendance records through the timekeeping system (e.g., Empeo, WFM).
• Verify, update, and maintain accurate data on absences, lateness, overtime, and shift changes.
• Reconcile data errors, document corrective actions, and communicate updates to relevant parties on a daily basis.
• Review and process employee leave requests to ensure compliance with company policies and attendance records.
• Serve as the key contact point for investigating and resolving all attendance-related inquiries from employees or other stakeholders.
• Generate weekly and monthly reports on absenteeism, tardiness, leave balances, and other attendance metrics.
• Prepare and submit accurate attendance reports for timely payroll processing.
• Provide training and guidance to employees on how to use the attendance and timekeeping systems.
• Assist in the setup, maintenance, and continuous improvement of time attendance systems (e.g., biometric, card access).
• Ensure adherence to all attendance-related policies and recommend improvements to systems or processes as needed.
• Perform additional tasks and responsibilities as assigned by management to support team operations and business needs.
• Requirements: Bachelor's degree in Human Resources, Business Administration, or a related field.
• Possess experience in HR administration, time attendance, or payroll roles.
• Fresh graduate is welcome to apply.
• Proficiency in time attendance and workforce management systems (e.g., Empeo, or similar).
• Strong problem-solving skills and attention to detail.
• Excellent communication and coordination skills to interact with multiple departments.
• Proficient in Google Sheet, Microsoft Excel and reporting tools.
• Ability to handle confidential information with a high level of integrity.

Experience:

1 year required

Skills:

SQL, Python, Excel

Job type:

Full-time

• Analyze internal and external data (generally with SQL, Python, Excel).
• Apply structured framework to estimate hard-to-find information and deliver original insights.
• Improve existing buyer segmentation by scrutinizing current assumptions, identifying how our understanding would change if assumptions change, and derive segmentation to improve buyer performance.
• Translate complex data analysis into accessible business-focused reports and recommendations.
• Present results to senior management on a regular basis.
• Requirements: Master's or bachelor's degree in quantitative fields or a relevant field (e.g. Computer Sci) of study.
• 1-3 years experience in Data Analyst field.
• Comfortable working with large data sets and numbers.
• Self-starter with a can-do attitude.
• Analyze internal and external data (generally with SQL, Python, Excel).
• Apply structured framework to estimate hard-to-find information and deliver original insights.
• Translate complex data analysis into accessible business-focused reports and recommendations.

Experience:

1 year required

Skills:

SQL, Python, Automation, English

Job type:

Full-time

• Developing data pipeline and gather into internal tables using SQL, Inhouse-tools and Python.
• Collaborate with stakeholders to prepare, process, and validate data for business needs.
• Make recommendations on improvement, maintenance, or other factors to improve the database system.
• Develop reports, dashboards, and automation solutions using SPARK, SQL, Python, Excel, and in-house tools.
• Ensure data integrity by sanitizing, validating, and aligning numbers with accurate logic.
• Requirements: Master's or bachelor's degree in quantitative fields or a relevant field.
• 1-3 years of experience in Data Analytics, Data Engineering, or Business Intelligence.
• Experience in project & stakeholder management responsibilities.
• Strong SQL skills for data querying and Excel proficiency (Python is a plus).
• Strong English communication skills, both verbal and written.
• Detail-oriented and enjoy building from the ground up.
• Fresh Graduates are welcome.

Skills:

Express, SQL, Excel, English

Job type:

Full-time

• Analyze internal and external data (generally with SQL, Excel, Python).
• Apply structured framework to estimate hard-to-find information and deliver original insights.
• Improve existing estimation and forecast solutions by scrutinizing current assumptions, identifying how our understanding would change if assumptions change, and quantifying these uncertainty (i.e. sensitivity analysis).
• Translate complex data analysis into accessible business-focused reports and recommendations.
• Present results to senior management on a regular basis.
• Serving as in-house consultant for data-driven solutions.
• Collaborate with stakeholders to build analytics capabilities.
• Requirements: Bachelor's degree or higher in a relevant field of study.
• Experience working with one or more languages for querying and analysis (e.g. SQL, Python).
• Strong analytical skills and must be comfortable with analysis of quantitative data.
• Good structural thinker.
• Experience working with multiple stakeholders across various divisions.
• Satisfactory understanding in English.
• Self-driven with willingness to learn and improve.
• Strong sense of responsibility and ability to work in fast-paced and growth changed environment.
• Experience working with unstructured data is not necessary but is a plus.

Experience:

1 year required

Skills:

Express, Finance, Accounting, English

Job type:

Full-time

• Ensure commission payment and legal documentation of 4000+ partners are timely, accurate and payable.
• Reconcile and analyze raw data for accurate commission calculation for Corporate and Individual partners.
• Follow-up and verify Receipt/Tax Receipt of Corporate partners.
• Support commission rules configuration in Finance ops portal (Finance system).
• Support withdrawal transactions in SDOP Balance (Partner s wallet system).
• Support data for shipping fee receipt generation.
• Collect and follow-up partners monthly fee payment.
• Coordinate with SEA Finance, SPX Fin Ops, other internal teams, and partners to make commission.
• Requirements: Minimum Bachelor s degree in Finance, Accounting, Business administration or related field.
• New graduate or 1-2 years experienced in related field.
• Proficient in Excel.
• Good attitude, logical thinking and strong analytical and problem solving skills.
• Ability to adapt and thrive in fast-pace dynamic environment.
• Basic/good command of English.

Experience:

3 years required

Skills:

Project Management, English

Job type:

Full-time

• Project-based role focusing on end-to-end project management of various initiatives under customer service department - aiming to improve customer experience.
• Responsible for project initiation, planning, execution, monitoring, and evaluation.
• Draw up the project plans, dependencies, and communicate across the involved parties to align everyone across the scopes and timeline.
• Maintain and manage project timelines, expectations, tasks, and resources.
• Ensure that every parties involved in the projects are doing their part timely and accurately.
• Ensure that the project status, issues, or changes made are communicated to internal and external stakeholders and appropriate parties and documented appropriately.
• Requirements: Bachelor's/ Master s degree with 3 years working experience in related field.
• Experience in managing expectations, communicating with stakeholders, and handling various business process-related projects.
• Ability to work individually and drive the initiative by himself/herself.
• Ability to identify the correct problems and develop a sound hypothesis for the stated problems.
• Strong analytical, structured thinking, and problem-solving skills.
• Strong communication skills in English & Thai both written and verbal format.
• E-commerce experience is preferable.

Skills:

Analytical Thinking, English

Job type:

Full-time

• Cross Function with Recovery Team for loss dispute/ follow up.
• Analyse & Follow up Loss internal SOC RC.
• Analyse & Follow up with LH for TP lost.
• Lost, Stuck, Hi Value Target by %loss.
• Stuck Lost Trend Analysis.
• Miss Sort Coordinator to Engineer/ LM.
• Product Feature Control Tower.
• Training new feature implementation.
• Request to update AWB sort codes.
• Requirements: Bachelor's degree in business administration, operation management, logistic management is plus.
• Knowledge on Operational activity and limitation.
• Strong Analysis to deep dive in detail and hypothesis for root cause.
• Essential cross-functional working skills with strong analytical thinking, initiative and results-driven.
• Excellent written and verbal communication skills in English.
• G- Strong Analysis skill.

Experience:

5 years required

Skills:

eCommerce, Industry trends, English

Job type:

Full-time

• Own cluster s topline and bottom line targets and KPIs.
• Drive categories specific strategies and business initiatives.
• Overall management of the business top and bottom line and collaborating strongly with cross-functional teams to drive operational improvements.
• Analyze key metrics and performance indicators to identify areas for improvement and implement initiatives to optimize cluster performance.
• Lead and inspire a team of cluster management associates and operational staff, providing guidance, support, and mentorship to drive individual and team performance.
• Collaborate closely with other departments such as marketing, campaign, projects to align strategies and initiatives that support cluster growth and operational efficiency.
• Develop and execute strategic plans to drive growth, improve operational efficiency, and enhance customer satisfaction within each cluster.
• Monitor and manage the day-to-day operations of clusters, ensuring adherence to company policies, standards, and operational KPIs.
• Requirements At least 5 years of working experience in ecommerce operations, with a proven track record in leadership roles managing operational teams.
• Deep understanding of ecommerce industry trends, customer behavior, and competitive landscape.
• Strong analytical and problem-solving skills, with the ability to interpret data, identify trends, and make data-driven decisions.
• Demonstrated leadership skills with the ability to inspire and motivate teams, foster a collaborative work environment, and drive results.
• Excellent communication and interpersonal skills (both English and Thai), with the ability to effectively interact with stakeholders at all levels of the organization.

Skills:

Express, SUN, Negotiation

Job type:

Full-time

• Online lead sourcing via online search or partners referral program to find potential expansion partners according to the requirement.
• Pitch, onboard, and train new expansion partners on a monthly basis.
• Monitor, evaluate and solve issues related to performance KPI (>97% SLA).
• Day to day solving of operational issues with partners, and monthly processing of payments to partners.
• Actively coordinate with partners and IC fleet to solve CX cases within 20 hours.
• Handling dispute lost and claim for partner with recovery team.
• Manage backlog (unsuccessful delivery) vol and foresee potential problem due to high vol of backlog.
• Manage LH management, COD management, Stuck & Lost orders.
• Monitor and solve incoming partner issues during Sat/ Sun.
• Strong negotiation and presentation skills.
• Ability to analyze data.
• Basic proficiency in Microsoft office(Excel, Words, Powerpoint).
• Have a good sense of process understanding and workflow optimization.
• Good at communication, negotiation, and problem-solving.
• Work independently and proactively take on new responsibilities where most needed.
• A proactive, fast learner, team player with ability to work in dynamic environments.

Skills:

Express, Excel, Problem Solving

Job type:

Full-time

• Able to response sellers on operation issue and able to coordinate with relevant team to solve seller s issue.
• Able to collect bills on-time and able to use excel on billing.
• Able to handle sellers and prioritize things.
• Account management skills.
• Basic excel for billing.

Experience:

5 years required

Skills:

Data Analysis, Business Development, Digital Marketing

Job type:

Full-time

• Perform data analysis, share new insights with team and prepare management updates.
• Provide recommendations and next steps to continue and improve existing campaigns or initiatives with sellers or other teams within Shopee.
• Strategically craft creative approaches and roadmaps to groom sellers into seller Program and monetization program adoptions.
• Own campaigns and handle campaign execution end to end; starting with whitelisting strategic sellers who fit campaign objectives, making sure Key Account Managers pitch the whitelisted sellers, ensure the campaign gets live and measure campaign performance at the end of the campaign.
• Requirements: 3-5 years of work experience in consulting, entrepreneurship, or business development.
• Driven and motivated, able to work in a fast-paced environment.
• Strong analytical ability to synthesize and evaluate key problems.
• Superb business acumen with a desire to manage your own business.
• Strong logical thinking and problem-solving skills at all times.
• Understands the digital marketing landscape across platforms (Google Ads, Facebook Ads, Instagram Ads, etc.) is a plus.
• Understands how to execute and optimize ads on Facebook and Instagram (Beginner to Intermediate level) is a plus.

Experience:

3 years required

Skills:

Express, Project Management, Data Analysis

Job type:

Full-time

• Utilize the daily performance report, history of excellence, and team development to oversee day-to-day operations at the sorting facility.
• Improve the staff's Key Performance Indicators (KPIs) on productivity, quality, service level, and stakeholder satisfaction on a continuing basis.
• Able to report to management concern party a summary of data, operational concerns, and improvement procedures.
• Optimized manpower from the planning team to operate as our cycle time and hourly volume.
• Coaching and advising team member.
• Requirement: 3+ years experiences in Express, Warehouse Management, Logistics or related field.
• Able to travel between Sorting center and Head office.
• Flexible to work in case of urgency.
• Have experiences on operational project management.
• Have a skill on Data Analysis, Excel / Google sheet / Presentation.

Job type:

Full-time

• ตรวจสอบเอกสารสมัครใช้งานของร้านค้าให้ครบถ้วนและเป็นไปตามมาตราฐาน ข้อกำหนดของบริษัทและกฎระเบียบที่เกี่ยวข้อง.
• อบรมร้านค้าเกี่ยวกับการใช้งานแพลตฟอร์ม ระบบชำระเงิน และแนวทางปฏิบัติที่ดีที่สุด.
• แนะนำและช่วยเหลือร้านค้าในกระบวนการสมัครใช้งาน รวมถึงการตั้งค่าบัญชีและเปิดใช้งานบริการที่เกี่ยวข้อง.
• ทำงานร่วมกับทีมภายใน เช่น ทีมที่ตรวจสอบความเสี่ยง ทีมกฎหมาย ทีมการเงิน และทีมสนับสนุนทางเทคนิค เพื่อแก้ไขปัญหาที่อาจเกิดขึ้นระหว่างกระบวนการสมัครใช้งาน.
• วิเคราะห์ปัญหาและเสนอแนวทางในการปรับปรุงกระบวนการสมัครใช้งานเพื่อเพิ่มประสิทธิภาพ.
• สามารถทำงานเป็นกะเช้าหรือบ่าย ช่วงเวลาประมาณ 07.00 น - 16.00 &#3609. หรือ 12.00 &#3609. - 21.00 &#3609. ได้.
• Requirements: สำเร็จการศึกษาขั้นต่ำในระดับปริญญาตรี (เกรดเฉลี่ยไม่ต่ำกว่า 2.50).
• มีประสบการณ์ในการทำงาน 1 ปีขึ้นไป.
• สามารถทำงาน 5 วัน ต่อสัปดาห์.
• มีความสามารถในการคิด วิเคราะห์ และ แก้ไขปัญหาเฉพาะหน้าต่างๆได้เป็นอย่างดี.
• สามารถทำงานร่วมกับผู้อื่นได้ มีมนุษยสัมพันธ์ดี.
• สามารถสื่อสารภาษาอังกฤษได้จะพิจารณาเป็นพิเศษ.
• สามารถทำงานล่วงเวลาได้.

Experience:

3 years required

Skills:

Business Development, Problem Solving, English

Job type:

Full-time

• Responsibility to ensure the success of key merchants on Shopee platform including driving Revenue and smooth operation.
• Educating Chinese sellers on Shopee features, Shopee promotional campaigns and market insights.
• Building good relationships and trust with merchants to understand more about their business and their key success factors.
• Interact with stakeholders of different teams (example category management, search) to ensure products sold by new sellers receive enough visibility on the product pages.
• Implement campaigns for new sellers, analyze and report their performance.
• Interact with other local teams to share knowledge and replicate best practices.
• Forecast volume and number of new sellers and activities required to incubate them.
• Update the management team on weekly progress.
• Requirements: Fluent Chinese (HSK 5, 6), and excellent written and spoken English skills.
• E-commerce experiences.
• Category knowledge directly work under Home & Appliance category.
• Bachelor or Master Degree in BBA or related fields.
• 3-5 years experienced in Key Account, Merchandiser, Business Development would be a plus.
• Logical thinking and strong problem solving skills.
• Ability to interact with a broad set of businesses and stakeholders and presenting both over the phone and in person.
• Good command of English.
• Good team player, with an aptitude for sales and the ambition to constantly outperform your KPIs.

Experience:

1 year required

Skills:

Fast Learner

Job type:

Full-time

• Act as mentor to junior representatives, offering guidance and support in handling difficult customer interactions.
• Resolve complex customer issues, questions, or concerns with professionalism and efficiency.
• Ensure the feedback provided to the team members on their performance are accurate, complete and timely.
• Provide coaching and guidance to ensure team members meet their KPIs and adhere to the organization s guidelines and policies.
• Enhance the performance of team members by creating team connection, team briefings, and monthly coaching sessions.
• Work closely with other departments to ensure effective communication and smooth workflow across teams.
• Deal with complaint and contacting with customers to ensure that interaction with customers is conducted in a professional and courteous manner.
• Requirements: Able to work in Shift (6 days per week).
• At least 1+ years experience in a call center.
• A proactive, fast learner, team player with ability to work in dynamic environments.
• Have strong interpersonal & communication skills.
• Service-minded and positive attitude.
• Detail oriented, good analytical and problem-solving skills.
• Experience in Customer Service or Call Center is an advantage.
• Experience with CRM system and e-Commerce is a plus.

Experience:

3 years required

Skills:

SQL, Excel, Automation, English

Job type:

Full-time

• Apply data analytical skills and analyze complex datasets using SQL, Excel, and uncover key trends and insights to identify listings and violations within the Shopee content ecosystem mitigate risk for the platform and ensure good user experience.
• Design and maintain dashboards, trackers, and reports to monitor KPIs and measure progress toward strategic goals.
• Act as a data-driven consultant, advising teams on strategic direction and sustainable operational improvements.
• Work with product team to support the development of features and models to drive automation and more effective content governance.
• Design and review operational processes to drive agent productivity and quality improvements of content moderation.
• Manage the rollout and adoption of initiatives and features, including writing requests, coordinating with regional stakeholders, developing training material, reporting and tracking of impact.
• Requirements: Bachelor s degree or above, preferably in an analytical field.
• Minimum 3 years of working experience, experience in eCommerce or a fast-paced environment is a plus.
• Proficiency in SQL and Excel (mandatory).
• Passion for utilising data to drive informed decision-making and improve processes.
• Strong problem-solving and critical thinking skills with the ability to frame and structure ambiguous challenges.
• Ability to translate data into strategic insights and develop frameworks for long-term solutions.
• Interest in designing operational processes and systems.
• Strong communication skills in English and have the ability to influence cross-functional stakeholders and prepare clear presentation to management.
• Self-motivated, accountable, and comfortable working in a fast-paced environment with a strong sense of ownership.