Experience:

2 years required

Skills:

Express, Compliance, Data Analysis

Job type:

Full-time

• Support operations to run smoothly in reverse flow and exception order management flow operations.
• Analyze exception order root cause and point of occurrence to reduce number of exception orders.
• Identify gaps for improvement in-station parcel compliance and coordinate with relevant teams to improve process more efficiently and effectively.
• Manage dispute operations for internal and external SPX operating model.
• Reconcile stuck loss to comply with exception process and SOC for liquidation.
• Align with CX team on handling process, SLA days from Ops feedback.
• Make decision on complicated case from ticket/ stuck order for loss and claim process.
• Analyze and report Recovery team OKR and project/ initiatives progress to Team Lead.
• Requirements:Bachelor's degree with 1-2 years of related experience.
• Ideally from logistics, operations management, or data analysis background.
• Strong interpersonal, analytics, and problem-solving skills.

Experience:

1 year required

Skills:

Data Analysis, Research, Market Research, English

Job type:

Full-time

• Lead end-to-end project management of seller governance policies, from data analysis and research to process implementation and monitoring.
• Conduct competitor and market research to track policy changes, governance standards, and regulatory trends in e-commerce.
• Prepare project plans, timelines, progress tracking, and regular updates to ensure smooth project execution.
• Coordinate with cross-functional teams (Seller Ops, Policy, Legal, Commercial, Logistic) to align project deliverables and resolve blockers.
• Monitor policy adherence, identify inefficiencies or inconsistencies, and propose improvements to strengthen governance processes.
• Support the team in documentation, reporting, and preparing management updates on project progress, risks, and key findings.
• Conduct data analysis and generate insights to evaluate the effectiveness and challenges of seller governance initiatives.
• Participate in ad-hoc projects or incident resolution related to seller governance.
• Requirements: Bachelor s Degree in Business Administration, Economics, Supply Chain, or a related field.
• 1-3 years of experience in project coordination, policy management, e-commerce operations, or logistics (internship experience can be considered).
• Strong organizational and time management skills; able to handle multiple tasks in a fast-paced environment.
• Analytical and detail-oriented, with ability to turn data into insights.
• Excellent communication skills in Thai and English (verbal & written).
• Proficiency in MS Office or G-Suite (Excel/Sheets for analysis, Docs/Slides for reporting).
• SQL or data management skills are a plus.

Skills:

Express, Excel, Project Management

Job type:

Full-time

• Job Description: Oversee and manage the operational processes for CBS, mCBS, and nCBS.
• Handle backlog chasing and manage workflows to meet Service Level Agreements (SLAs).
• Work with both internal and external functions to properly handle pushed-out parcels.
• Optimize manpower in collaboration with the planning team to align with cycle times and hourly volume.
• Continuously improve staff Key Performance Indicators (KPIs) related to productivity, accuracy, service level, and stakeholder satisfaction.
• Act as a leader for the operational team, using daily performance reports to effectively monitor and manage staff.
• Coach and advise team members to foster their professional development and enhance team performance.
• Drive a culture of excellence and maintain high operational standards.
• Report a summary of data, operational concerns, and proposed improvement procedures to management and other relevant parties.
• Demonstrate a history of excellence in team development and performance management.
• Requirements: Good communication and stakeholder management skills.
• Analytical ability - logical thinking and optimization.
• Strong working knowledge of Spreadsheets (Excel/Google Sheets).
• Proven working experience in project management.
• Multitasking and prioritizing skills.
• Work with fast, timeline and extra long working hours during campaign.
• Fast Response, under pressure.

Skills:

Big Data, SQL, English

Job type:

Full-time

• Gather, organize, and analyze data as it pertains to fraud case development through the use of analytical, tracking, and data management tools.
• Coordinate with the risk team, operations team and customer service team to further develop fraud cases, and report to product teams abroad to come up with anti-fraud processes for changing transactions patterns and trends.
• Develop well-defined tools related to detecting suspicious points of fraud activity using raw data and identifying potential cases through the use of in-house tools to ...
• Set up process to deal with possible issues (new and existing features, promotions, workflows, projects).
• Deal with systemic abnormality and complexity in Operations functions.
• Demonstrate leadership to guide the overall project requirements in initiation, planning, execution, monitoring, evaluation, and closure.
• Requirements: Bachelor s or Master s degree in Engineering, BBA, or any related field. Fresh graduates are welcome to apply.
• Ability to analyze big data for patterns or business trends, and take findings and communicate them effectively.
• Proficient in working with numbers and data organization, especially with MS Excel or Gsheet.
• Detail-oriented and organized. Works well in a small team environment.
• Excellent interpersonal, communication skills and good command of English.
• Proficient in using SQL to analyze data, drive insights, and create dashboards and visualizations.
• is a plus.

Skills:

Quality Assurance, Assurance, Problem Solving, English

Job type:

Full-time

• Responsible for Fleet and Hub Operations performance.
• Develop strategies to drive synergy across different hubs in order to meet Operational.
• Continuously improve the key performance indicators (KPIs) of the staff on productivity, quality, service level and stakeholder satisfaction.
• Work together with the Operational Excellence Team in driving Quality Assurance and productivity improvement and SOP development.
• Assist in the planning and implementation of projects in Cross-function to ensure the projects are going in the right direction within the targeted timeline.
• Work closely with the management team to determine long-term strategies, set realistic operational goals and timelines.
• Requirements: Bachelor's degree in any field.
• Excellent presentation and problem solving skills.
• Experience in team management and project management.
• Proactive and able to use initiative.
• Strong business sense and able to improve the team through a clear business view.
• Strong analytical skills and able to make judgement based on logical reasons.
• Well-developed interpersonal and communication skills.
• Able to communicate clearly and concisely.
• Quick learning, adaptive and flexible.
• Committed, result oriented, willing to go extra miles for goal achievement.
• Like challenging goals and fun environment.
• Essential cross-functional working skills with strong analytical thinking, initiative and results-driven.
• Can do attitude, ability to work under pressure and in a fast-paced environment.
• Excellent written and verbal communication skills in English.

Skills:

Express, Finance, Accounting

Job type:

Full-time

• Hub Rental/Utilities: Contract vendors to follow up on invoice, Review to ensure correctness.
• of Hub bills, Prepare Hub Rental/Utilities PR with all required supporting document and follow up hardcopy, and manage bill placement process, and follow up official receipt/tax invoices from Hub vendors after payments.Accrued Expense about Rental, Utilities and other.
• Summary Report to SEA Finance team.
• Coordinate with related Team and Department.
• Perform other duties as assigned.
• Requirements:Bachelor's degree in Accounting, Finance, Economics, or relevant fields.
• Consideration of new graduates.
• Excellent Microsoft Office/ Google Suite is required (If, Sum, Pivot, Vlookup).
• Excellent in communication and coordination with internal stakeholders.
• Ability to work under pressure and in a fast-paced environment.
• High sense of responsibility and high attention to detail.

Experience:

2 years required

Skills:

Business Development, Problem Solving, English

Job type:

Full-time

• Acquire new merchants to expand ShopeePay s payment coverage.
• Establish and maintain firm partnership relations.
• Explore and implement initiatives to improve business performance.
• Main Responsibilities Business NegotiationsCreate presentation slides and introduce ShopeePay s payment services to merchants.
• Act as business consultant to suggest the most suitable payment solutions for merchants.
• Create a commercial proposal that will be beneficial to both ShopeePay and merchants.
• Close business deals to achieve individual targets.
• Assess the financial viability of your portfolio.
• Implement initiatives to drive the performance of your portfolio.
• Maintain close relationships with existing partners.
• CoordinationCoordinate with different teams to go-live with merchants as planned and solve issues.
• Monitor and push for correct and timely implementation of projects.
• Introduce new business initiatives to internal parties, business partners, and regulators.
• Requirements:Bachelor s degree or higher in Business Administration or related fields.
• Minimum 2 years of experience in Business Development / Sales / KAM is preferable.
• Strong communication and interpersonal skills.
• Strong analytical, business negotiation, and problem solving skills.
• Fluent in Thai and English, both written and verbal communication.
• Ability to work effectively in a fast pace and dynamic environment.

Experience:

8 years required

Skills:

Market Research, Research, Data Analysis

Job type:

Full-time

• Evaluate and optimize strategies, processes, and performance tracking models across regional operations, including cost structures and workforce sizing (spanning several thousand employees across functions).
• Conduct market research and deep-dive data analysis to uncover insights and inform business planning.
• Work cross-functionally to shape go-to-market strategies, test hypotheses, and improve performance outcomes.
• Align priorities and goals with senior stakeholders, translating high-level strategies into actionable plans.
• Lead and support the execution of strategic initiatives across people, process, and technology dimensions.
• Monitor implementation outcomes and refine approaches to maximize impact.
• Coordinate cross-functional projects to support continuous improvement and sustainable growth.
• Requirements: 8+ years of experience in management consulting, strategy, or related areas (e.g. e-commerce, tech, supply chain, regional/global project management).
• Proven track record in developing and implementing business strategies and managing complex projects or programs.
• Strong analytical skills with the ability to translate data into strategic insights.
• Comfortable navigating ambiguity and solving unstructured problems.
• Ability to balance big-picture thinking with attention to detail.
• Strong collaboration skills and ability to influence across functions.
• Passion for driving impact in a fast-paced, high-growth environment.

Experience:

2 years required

Skills:

Business Development, Fast Learner

Job type:

Full-time

• Get ample opportunities to network with senior leaders and receive direct guidance from functional managers throughout rotations to maximise growth.
• Cross-Functional Exposure Enhance your business acumen and harness a wide range of technical and soft skills through job rotations across key functions.
• Comprehensive Training Curriculum Explore your professional interests, strengthen your capabilities and develop yourself through on-the-job learning and training opportunities.
• Highly Impactful & Meaningful Projects Make an impact and leave your mark in Shopee and Monee by contributing to high visibility projects across your rotations.
• Enriching and Experience Connect and grow with the graduate community, peers across teams, and senior leaders.
• Rotation Opportunities Business Development.
• Business Intelligence.
• Financial Products.
• Marketing.
• Operations.
• Product Management. and more!.
• What Is The Selection Process? Shortlisted candidates will go through a rigorous selection process with our recruitment and management teams. Application: August 2025 - 15 October 2025.
• Online Assessment: August - October.
• Behavioural Interview: September - November.
• Group Case Assessment: October - November.
• Interview with Senior Leaders: November - December.
• Requirements: Bachelor's/Master's degree in any discipline, with no more than 2 years of full-time working experience in any industry (as at 15 October 2025).
• Fast learner who is resourceful and driven to tackle challenges in a dynamic environment.
• Self-starter who is determined to lead change and make a real impact.
• Effective communicator who is clear in putting across thoughts and ideas.
• Leader who can influence people towards the achievement of goals.

Experience:

5 years required

Skills:

Compliance

Job type:

Full-time

• Identify and assess potential hazards and risks in the workplace.
• Develop and implement strategies to eliminate or control those risks.
• Conduct regular inspections and audits to ensure compliance with safety standards.
• Ensure that all policies and procedures are up-to-date and compliant with relevant regulations.
• Provide training to employees on health and safety procedures and regulations.
• Investigate workplace incidents and accidents to determine root causes.
• Assist with emergency response during actual incidents.
• Requirements: Bachelor's degree in Occupational Health & Safety or a related field, graduate with adequate *HSE qualifications/accreditation.
• 3-5 years of work experience in as HSE professional.
• Experience in delivering HSE training, performing HSE audits and incident investigation.
• Excellent communication, leadership, and problem-solving skills.
• Strong knowledge of local and international HSE regulations and best practices.
• Able to work with limited supervision and deliver results within challenging deadlines and under pressure.

Experience:

1 year required

Skills:

English

Job type:

Full-time

• Lead, mentor, and develop the Vendor Management team, ensuring alignment with company objectives and individual performance goals.
• Manage multiple vendors and projects simultaneously, adapting quickly to directional changes within the company.
• Oversee all subcontractor-related policies and ensure timely announcements of new policies.
• Act as the primary point of contact for subcontractors, addressing any issues or concerns from and to internal teams, escalate critical issues to seniors if needed.
• Monitor subcontractor performance through regular assessments and performance reviews.
• Requirements: Minimum Bachelor's degree in business, logistics, supply chain management or related fields.
• 1-2 years of experience in key account, logistics, supply chain management or related fields.
• Experience working with subcontractors or vendors is highly desirable.
• Fluent English communication skills.
• Excellent negotiation and conflict resolution abilities.
• Proficiency in Google Workspace (e.g. Google Docs, Google Sheets, and Google Slides).
• Can do attitude, able to work in a fast-paced environment environment.

Experience:

6 years required

Skills:

Project Management, English

Job type:

Full-time

• Act as the key bridge between Commercial and Warehouse Operations to align business growth plans with operational feasibility.
• Set onboarding guidelines for sellers and SKUs entering the Warehouse and define Value-Added Services (VAS) offerings, pricing, and eligibility criteria.
• Define and continuously refine the ideal seller and SKU profile for each stage of the business; strategize onboarding plan with Commercial team correspondingly.
• Analyze incoming sellers/SKUs demand to assess operational impact and resource requirements for the Warehouse.
• Strategize inventory placement across warehouses to optimize capacity, costs, and speed.
• Drive projects that enhances Warehouse capabilities to serve all demands and niches.
• Maintain a continuous feedback loop between Commercial and Warehouse Ops to flag operational challenges and refine onboarding strategies.
• Monitor and analyze key metrics such as demand vs supply, SLA performance, inventory health, and seller/buyer experience.
• Visit warehouses regularly to understand operational complexity and gather firsthand insights from ground teams.
• Key KPIs: fulfillment orders, warehouse capacity utilization, warehouse productivity, inventory days of coverage, buyer/seller experience.
• Requirements: 0-6 years of experience in project-based roles across tech, e-commerce, operations, supply chain, or strategy; high-caliber fresh graduates are welcome.
• Strong analytical and problem-solving skills with the ability to interpret information and translate it into action.
• Excellent project management and stakeholder coordination skills across office and ground teams.
• Highly self-motivated and adaptable; thrives in fast-paced or ambiguous situations.
• Willing to visit warehouses and collaborate with ground teams.
• Proficient in English communication, the team is highly international.

Experience:

1 year required

Skills:

Finance, Business Development, Negotiation, English

Job type:

Full-time

• Maintain a strong focus on KPIs to drive performance. Regularly monitor SKU and suppliers performance, analyze market trends, and implement continuous improvement initiatives to enhance overall business outcomes, achieve sourcing, sales, and margin targets, ensuring alignment with organizational objectives and fostering a culture of excellence.
• Identify and source potential products by analyzing the sourcing list and evaluating suppliers' supply chain capabilities and cost structures. Develop targeted strategi ...
• Establish and nurture strong relationships with suppliers, facilitating effective communication on key initiatives such as COGS renegotiation and clearance of slow-moving products. Lead discussions to secure supplier cooperation and commitment to achieving goals, fostering a collaborative environment.
• Assist suppliers in resolving various challenges they encounter within the Shopee Consignment Service (SCS) business. Provide guidance and support to help them navigate operational hurdles, ensuring they can effectively contribute to the overall success of the program.
• Cross-functional Collaboration and Team Leadership: Work closely with cross-functional teams, including onboarding team, warehouse, operations, PRPO team, and finance, to support business development efforts.
• Requirements: A goal-oriented mindset with strong resilience under pressure. Ability to maintain focus and productivity in fast-paced and challenging environments.
• Minimum of 1-2 years of experience in procurement, sourcing, or supply chain management, preferably in a retail or e-commerce environment. Excellent English communication skills; fluency is preferred.
• Ability to effectively communicate with suppliers and cross-functional teams, fostering collaboration and understanding.
• Proven negotiation skills with a strong ability to influence and persuade suppliers. Experience in managing complex negotiations and achieving favorable outcomes.
• Strong ability to identify issues and develop effective solutions.

Experience:

2 years required

Skills:

Research, Python, SQL

Job type:

Full-time

• Southeast Asia (Singapore, Malaysia, Thailand, Indonesia, Vietnam, Philippines).
• East Asia (Taiwan, China, Korea, Japan).
• Latin America (Brazil).
• Job Description: Analyse cost trends across various markets to develop valuable actionable insights for management reporting to C-suite leaders, for decision making on strategic goals.
• Run monthly cost and headcount reporting cadences.
• Drive continuous improvement initiatives to streamline business processes for cost optimisation, value creation and process efficiency enhancement.
• Conduct comprehensive research and analysis of business trends, industry benchmarks and competitive landscape.
• Build and maintain strategic relationships with a variety of different stakeholders from both Regional and Local teams, including functional leaders, process owners and management teams.
• Build lightweight Python/SQL pipelines (API connectors + queries) to extract and consolidate data from multiple independent systems.
• Requirements: Bachelor s in Finance, Accountancy, Analytics, Data Science or related fields.
• 0-2 years of experience in strategy, financial planning and analysis, accounting analytics, reporting, preferably in the e-commerce, logistics, consulting or related industries.
• Detail-oriented with a high degree of accuracy and ability to meet tight deadlines.
• Strong team player, with ability to collaborate effectively with cross-functional teams.
• Excellent verbal and written communication skills, with ability to present financial information to stakeholders.
• Strong proficiency in Microsoft Excel, Powerpoint.
• Basic application knowledge of SQL is required, basic Python would be an advantage.

Experience:

3 years required

Skills:

Budgeting, Financial Modeling, Excel

Job type:

Full-time

• Develop and Execute Strategic Plans & Forecasts: Create and implement comprehensive plans and forecasts to guide business decisions and drive growth.
• Collaborate with Stakeholders for Alignment: Partner with cross-functional teams to ensure planning efforts align with overall business objectives and goals.
• Manage Project Planning & Budgeting: Oversee project planning, budget allocation, and resource management for key initiatives.
• Analyze Performance & Identify Growth Opportunities: Monitor key performance indicators, analyze performance, and identify new market opportunities to optimize strategies.
• Deliver Data-Driven Insights & Reports: Produce insightful reports and analyses to support strategic planning and decision-making.
• Conduct Scenario Modeling & Risk Assessment: Develop and utilize scenario modeling to assess potential risks and opportunities, informing strategic adjustments.
• Understand accounting practices to support the PnL reconciliation and develop insightful reports that explain variances and provide reasonable justifications for any gaps.
• Requirements: Bachelor's Degree in Finance, Business, Accountancy, Management, Engineering, or relevant disciplines.
• At least 3-5 years of experience.
• Ability to work effectively in a fast-paced, collaborative environment.
• Strong analytical and problem-solving skills.
• Experience in developing and managing budgets, financial modeling, forecasting, financial statement and variance analysis.
• Knowledge of budgeting methodologies, cost allocation, and revenue recognition principles.
• Excellent communication and interpersonal skills, with the ability to effectively communicate data insights to non-technical stakeholders.
• Proficiency in financial software and tools such as Excel is a must, and proficiency in SQL is a plus.

Experience:

2 years required

Skills:

Project Management, SQL, Javascript, English

Job type:

Full-time

• Lead and manage project assigned to improve merchant operations.
• Analyze and interpret data to support decision making and generate meaningful insights for Merchant Operations Team.
• Communicate ideas and findings in a logical and structured manner to management.
• Manage ad-hoc tasks and collaborate with other teams to resolve issues at hand.
• Create, maintain, and optimize reports to help answer key business questions.
• Conduct deep dive analysis on symptomical issues to understand root causes.
• Support as data liaison between Merchant Operations Team and Business Intelligence Team.
• Requirements: Bachelor s or Master s degree in Engineering, Business Administration, or any related field.
• 1-2 years of working experience is a plus. Fresh graduates are also welcome to apply.
• Effective communication skills and good command of English.
• Proficient in working with numbers and data organization, especially with MS Excel or Google Sheet.
• Able to work effectively and efficiently towards goals in a complex, diverse and fast-paced environment.
• Strong project management, logical thinking and problem-solving skills with initiatives.
• Customer-oriented, open-minded, eager to learn, have good interpersonal skills and have team spirit.
• Fluent in computer programming (e.g. SQL, UiPath, Google App Script, JavaScript) is a plus.

Skills:

Project Management, Microsoft Office

Job type:

Full-time

• Develop comprehensive project plans, including scope, objectives, deliverables, timelines, and resource requirements, for network improvement initiatives.
• Lead project kickoff meetings, establish project governance structures and define roles and responsibilities for project team members.
• Operation Process Analysis and Optimization Conduct a thorough analysis of our Operations Functions, such as transportation routes, productivity analysis.
• Cross-Functional Collaboration Work closely with cross-functional teams, including operations (First Last Miles, Sorting Center, Linehaul), BI to align projects with business objectives and priorities.
• Provide regular updates and reports to higher-level management, including project plans, project progress, key performance indicators, and any issues or risks that require attention.
• Requirements: Proven experience in project management, and change management preferably in logistics or transportation management.
• Excellent analytical skills and the ability to interpret complex data to drive informed decision-making.
• Demonstrated leadership abilities, with experience leading cross-functional teams and managing multiple projects simultaneously.
• Excellent communication, presentation, and interpersonal skills.
• Proficiency in Microsoft Office especially in PowerPoint (or Google Presentations).

Experience:

5 years required

Skills:

Express, English

Job type:

Full-time

• Manage and lead the HSE team to the overall administration and implementation of HSE.
• Guide, support and facilitate ownership, implementation and improvement of HSE requirements including workplace safety, personal safety, asset integrity and management of health, security and environmental hazards.
• Register all incidents in company incident database, perform investigations, to understand the causes and influencing factors.
• Carry out and document routine HSE inspections and facilitate for weekly, monthly management HSE meetings locally and with regional team.
• Ensure that training and awareness programs are carried out as planned.
• Requirements Good command both of English and Thai.
• Bachelor's degree in Occupational Health & Safety or a related field, graduate with adequate *HSE qualifications/accreditation.
• 5+ years of work experience in as HSE professional.
• Experience in delivering HSE training, performing HSE audits and incident investigation.
• Excellent communication, leadership, and problem-solving skills.
• Strong knowledge of local and international HSE regulations and best practices.
• Able to work with limited supervision and deliver results within challenging deadlines and under pressure.

Experience:

2 years required

Skills:

SQL, English

Job type:

Full-time

• Manage marketing campaign initiatives including mechanics planning, budget optimization, user segment breakdown, testing and performance analysis.
• Provide details plans for marketing campaigns or testing initiatives, aligning them with the overall business objectives.
• Regularly review and analyze key commercial/marketing metrics to provide insights that guide decision-making for campaign improvement.
• Conduct data-driven analysis to serve current business direction for ShopeePay, SeaMoney and related businesses.
• Design analysis framework, extract relevant data, run in-depth analysis, and deliver findings using suitable visualization and reporting tools to communicate and collaborate with related stakeholders.
• Provide actionable insights and recommendations that will be used to support or devise new marketing strategies.
• Support other special projects as requested.
• Requirements: Bachelor or Master s degree in Marketing, Business, Economics, Data Analytics, or related field of study.
• At least 1 - 2 years of work experiences in areas of marketing analytics, business analytics, data analytics, strategy consulting, e-commerce or tech industries.
• Strong technical skills with experience in SQL is a must.
• Intermediate MS Excel and Google Sheet skills, capable of utilizing different formulas and features to drive desired result.
• Strong analytical and logical reasoning skills.
• Excellent communication skills in both written and verbal format in Thai and English.
• Reliable and good team player who enjoys a fast-paced and iterative environment.

Experience:

1 year required

Skills:

Compliance, Legal, Safety Management, English

Job type:

Full-time

• Implement safety compliance with Regional safety Shopee standard/program in all aspects.
• Implement safety leading KPI such as safety walk, deep compliance audit and Toolbox talk programs.
• Conduct Daily safety, weekly and monthly safety walk.
• Analyst accident and summarise the accident statistic with proposed a solution to eliminate risk/hazard in the business by using regional tools and lesson learned sharing.
• To build and train HSE awareness and occupational disease to all employees including Third Party Labor (TPL) and Contractor/Visitor and implement train to be the trainer.
• Update new health safety and environment laws, make HSE legal registration and compliance evaluation.
• Material handling equipment (MHE) management and traffic management.
• Lead to drive and follow up Safety behaviour observation program (Hazard reporting & Safety suggestion).
• Personal protective equipment (PPE) management.
• Machine safety improvement program.
• Government report mangement.
• Implement risk assessment and safe work procedure.
• Implement and control the management of Change Awareness (MOC).
• 5S project improvement.
• Construction safety management system.
• Emergency response plan and emergency drills.
• Document control system and CAR/PAR system (ISO 45001).
• Nursing room management.
• To implement security management to set standard and prevent security incident.
• Security training and train to be the trainer.
• Develop and set security standard operating procedure (SOP).
• Thief management.
• Set and manage security lay-out and manpower.
• Security incident investigation.
• Monitor and follow up security report.
• Monitor CCTV.
• Security patrol plan.
• Monitor security KPI and CAR system.
• Traffic management.
• Requirements: Bachelor s degree or higher in Public Health, Occupational Health and Safety and/or related fields.
• 1-5 years of experience in HSE and Security management.
• Prefer to have experience working in logistics and supply chain/E-commerce and security.
• Excellent Communication, Interpersonal and Coordinating skills.
• Creative, fast response and proactive work.
• Can write english and design canva program or other.
• Have a driving licence.
• Be able to work at Shopee Warehouse (Samut Sakhon).

Experience:

6 years required

Skills:

Business Development, English

Job type:

Full-time

• Motors Category Manager will be managing Deputy Category Manager, and three KAM teams including KAM, BKAM, SKAM.
• Motors Category Manager will be reporting Lifestyle Cluster Lead.
• Job Description: Define and execute on growth strategy for Shopee s Automotive category.
• Develop a comprehensive business development plan, and mobilize teams to deliver on strategy through solid performance management.
• Deliver on category s growth, monetization and strategic adoption goals.
• Manage Automotive category performance, covering brands, market place sellers, and cross border sellers.
• Build a high performing team, through strong work ethics, clear focus on KPI, and deep relationship management with Shopee sellers.
• Proactively identify new business opportunity for Shopee Automotive, though new business development and fundamentals improvement.
• Requirements: 6+ years experience in Business Development, Sales, Account Management in Automotive industry.
• 2+ years experience in E-commerce is a plus.
• Proven team management and leadership experience, ability to drive performance in large team, managing cross-organization stakeholders.
• Proven business judgement and deep understanding of Automotive industry, including established relationships with key brands/sellers.
• Proven analytical and problem-solving ability, ability to manage and troubleshoot team- or category-related issues.
• Fluent in both English and Thai.

Skills:

Express, Compliance, Problem Solving

Job type:

Full-time

• Drive long-term operational strategies and set realistic goals in collaboration with management to support business objectives.
• Lead end-to-end FM improvement projects, ensuring timely delivery, budget control, and alignment with quality standards.
• Oversee Pickup Fleet and Hub Operations performance, ensuring efficiency, service level, and stakeholder satisfaction.
• Develop cross-hub synergy strategies to enhance operational coordination and responsiveness to business needs.
• Partner with the OpX team to implement continuous improvement initiatives that boost productivity and reduce inefficiencies.
• Act as the key escalation point for project and operational issues, ensuring effective resolution and compliance.
• Requirements: Bachelor's degree in any field.
• Excellent presentation and problem solving skills.
• Experienced in working with Management.
• Strong analytical, problem-solving skills, and communication skills.
• Entrepreneurial, self-driven, good leadership, and strong verbal communication skills to facilitate cross-function interactions and discussions.
• Advanced working Google workspace and SQL knowledge and experience working with relational databases, query authoring (SQL) as well as working familiarity with non-relational databases.
• Ready to work in a fast-paced, dynamic environment with tight deadlines and changing priorities.

Experience:

2 years required

Skills:

Express, Industry trends, Market Analysis, English

Job type:

Full-time

• Assess and recommend suitable insurance policies for various aspects.
• Review and renew insurance policies to ensure continuous and adequate coverage.
• Proficiency in analyzing insurance claims, assessing damages, and determining appropriate resolutions.
• Raise awareness and educate internal teams on insurance policies, claims procedures, and risk management best practices.
• Analyze operational risks regarding to insurance matter and recommend insurance solutions and also develop strategies that minimize exposure to financial losses.
• Implement risk mitigation measures, such as insurance coverage, contractual safeguards, and vendor audits.
• Monitor industry trends and changes in insurance regulations to update policies and coverage as needed.
• Identify areas for cost savings or enhanced coverage through market analysis and insurer evaluations.
• Requirements Bachelor s degree in Business Administration, Risk Management, Finance, Legal, Criminal Justice, Security Management or a related field.
• 2-3 years working experience with; Risk management / audit / legal / insurance.
• Experienced in logistics operational activities and familiarity with supply chain processes is a plus.
• Understanding of security systems, loss prevention techniques, and regulatory requirements in the logistics industry.
• Strong understanding of insurance products, logistics operations, and applicable regulations.
• Computer skill literacy; Google Workspace (G-Suit) / MS Office; Excel, Word, PowerPoint / Canvas / Power BI.
• Proficiency in incident reporting and data analysis tools.
• Proficiency in insurance software and reporting tools is a plus.
• Strong team player to work with various internal stakeholders and able to work in collaborative teams with managing through personal influence.
• Ability to prioritize the tasks and to use efficient working methods/solutions.
• Highly responsible and trustworthy with respect to timeline or deliverables.
• Excellent analytical, problem-solving, negotiation, and communication skills.
• Attention to detail and ability to work under pressure and comfortable working in a dynamic environment.
• Good command of spoken and written in English.

Experience:

1 year required

Skills:

Compliance

Job type:

Full-time

• Support Line Haul Operations team for daily operations (To be the key contact point of all parties both internal and external).
• Reconcile and create daily truck usage report or any other report.
• Support Line Haul ground operation.
• Recheck and follow all trucks to arrive on-time at each station.
• Coordinate with subcontractor companies to inform daily operation issues or calling to request extra trucks.
• Coordinate with subcontractor companies to inform/adjust number of trucks needed or truck scheduling.
• Planning daily truck usage to support smooth daily operations.
• Efficiently manage number of trucks needed to cope with daily parcels.
• Other tasks related to Line Haul Scope.
• Requirements: Develop and enforce SOP, policies and procedures to ensure efficient and safe operations.
• Work closely with other departments to ensure smooth rollout and integration of processes.
• Ensure operations compliance to SOP.
• Continuously seek opportunities for process improvements and cost reductions.
• Analyze operation data to identify issues or opportunities for improvements.
• Work with operation team to implement the changes and measure success.
• Any other tasks/responsibilities as assigned by your reporting manager.
• Bachelor's Degree with 1-3 years of experience preferably in logistics industry.

Experience:

3 years required

Skills:

Business Development, Automation, Analytical Thinking

Job type:

Full-time

• Optimize Seller Ops Strategy: Monitor and analyse seller performance metrics (e.g., fulfilment & shipping, penalty policy, seller programs) to identify areas for improvement. Proactively work with sellers to drive performance improvements and enhance platform policies.
• Solve Real-world Problem: Take ownership of complex seller-related issues and work with cross-functional teams (e.g., business development team, product team, market operation teams, etc.) to resolve them in a timely and efficient manner.
• Ops excellence with AI & Automation: Optimize seller operations by identifying process inefficiencies, implementing automation, and introducing best practices. Act as a subject matter expert on operational processes and policies.
• Cross-functional Collaboration: Collaborate with internal teams such as product, engineers, and local markets to address seller-related issues and deliver solutions that enhance the seller experience.
• Data-Driven Insights: Use data analytics to monitor trends, identify performance gaps, and develop actionable insights to optimize seller operations.
• Requirements: Relevant Degree in Business, Engineering, or a related field.
• Minimum 3 years working experience in management consulting or a technology company.
• Proficiency in analytical thinking, critical reasoning, and problem-solving.
• Exceptional stakeholder management skills, with the ability to collaborate effectively with teams from diverse markets and backgrounds.
• Proven ability to work collaboratively with various stakeholders in a dynamic and multicultural environment.
• Excellent communication and interpersonal skills, with the ability to engage and influence stakeholders at all levels.
• Ability to apply analytical thinking with strong interest in working with large data sets.
• Experience/proficiency in SQL and/or excel is required.
• Ability to thrive in a dynamic and collaborative environment.

Skills:

Business Development, Project Management, Excel, English

Job type:

Full-time

• Competitor intelligence - To improve platform market share.
• Profitability initiative - To enhance platform profitability.
• Job Description: Manage market intelligence and monitoring across E-commerce and offline channel.
• Track market competition, growth, and commercial performance.
• Conduct in-depth analysis of platform competitiveness and profitability.
• Facilitate meetings and discussions to drive alignment on key business initiatives.
• Adapt quickly to changing business priorities and market dynamics.
• Collaborate with cross functional team to push initiatives and provide supporting data.
• Support ad-hoc projects, leading independent workstreams.
• Requirements: Bachelor's Degree in Business or related fields. (Fresh graduate is welcome to apply).
• Experience in consulting/platform business is a plus.
• Strong business acumen, critical thinking and ability to form actionable insights.
• Strong project management, stakeholder management and communication skills.
• Ability to adapt and thrive in fast-paced dynamic environment.
• Proficiency in Excel.
• Basic/good command of English.
• Good team player, with an aptitude for sales and the ambition to constantly outperform your KPI.

Experience:

1 year required

Skills:

Express, Compliance, Negotiation

Job type:

Full-time

• Make sales and revenue plan in order to achieve target.
• Negotiated the best deal and volume in order to maximize the company profit.
• Maintain good relationship with customers and ensure compliance with customer service standards and proper customer relationship management.
• Coordinate with the internal departments to resolve complicated customer issues and provide timely solutions within the agreed upon service level agreements (SLA).
• Apply understanding of market trends/business practices in taking decisions necessary for enhancing the sales process.
• Conduct seller meetings as reviewing performance and collecting all requirements with the goal of maintaining and creating a sustainable relationship. Leading juniors in maintaining the company s visual standard. They also help management make floor moves when visual standards change.
• Requirements: Preferred background in Business, logistics, or related fields.
• 1-2 years experience in e-commerce logistics/ key account management.
• Have a good sense of process understanding and workflow optimization.
• Good at communication, negotiation, and problem-solving.
• Work independently and proactively take on new responsibilities where most needed.
• Good data analysis skills and Google Sheets is a big plus.
• Desire to learn and desire to understand how the world works.
• A proactive, fast learner, team player with ability to work in dynamic environments.

Skills:

Express, Data Analysis, Legal, English

Job type:

Full-time

• Measure and track team s key performances of backlogs, loss & damage, and report generating by using appropriate tools and techniques for team.
• Manage day-to-day loss, stuck and damage performance identify key bottlenecks and react quickly to resolve any issues.
• Identify key risk areas to the network operation and design mitigation strategies.
• Identify opportunities in the processes, including forecast, planning, physical processes to improve cost, quality and lead time.
• Draw up a business case about (your) ideas for improvement, with which you convince stakeholders to set up the processes differently.
• Collect data and set up process improvement after data analysis.
• Prepare reporting tools/templates for key performance indicators towards internal stakeholders as well as customers.
• Manage multiple stakeholders, internal and external to SPX Express, to align on a single goal and direction.
• Requirements: Bachelor s or Master's Degree in Business Administration or any relevant field.
• Knowledge of legal and practices related to day-to-day management of employees.
• Ability to work successfully in a dynamic environment.
• Capability to communicate clearly, concisely and effectively to all employees at all levels of the organization.
• Proficient in Microsoft Excel, SQL, and dashboard visualization.
• Excellent communication in both verbal and written English.

Skills:

Express, Business Development, Problem Solving, English

Job type:

Full-time

• Analyze all options, solutions, and impacts of initiatives.
• Work closely with operation manager to align on plan and potential new initiatives.
• Coordinate and collaborate with all involved parties both internal and external.
• Conduct meetings with all senior stakeholders and team members.
• Identify risks associated with each projects.
• Mentor and manage team members including mega construction project.
• Prepare reports, proposals, and presentations.
• Requirements: Bachelor or Master Degree in any fields.
• Have experience in Consulting / Business Development/ logistics projects.
• High leadership and people management skills.
• Very strong analytical skills and being an proactive initiator.
• Logical thinking and strong problem solving skills.
• Good team player.
• Be able to fit in with fast pace culture.
• Chinese is a plus advantage.
• Excellent written and verbal communication skills in English.
• Well-developed interpersonal and communication skills. Able to communicate clearly and concisely.
• Excellent in stakeholder management.

Experience:

1 year required

Skills:

English

Job type:

Full-time

• Gathering and developing business requirements; constructs workflow diagram and technical documentation; communicates product features; reviews BRD/PRD as required by business requirements.
• Understand and translate customer needs into business and technology solutions, providing consultation of payment services, functional, application designs and ensure technology and business solutions represent business requirements.
• Analyses, supports and develops the feasibility of requirements, project plans, and ...
• Manage all change requests, keeping track of the timeline, validating all schedule impacts, and communicating changes to all teams.
• Working cross-functionally with our stakeholders, business and technology teams to ensure timely and quality release of product/ enhancements.
• Monitoring project progress by tracking activities; resolving issues; and recommending actions to ensure timely completion.
• Requirements: Minimum 1 years of experience as a Business Analyst, Product Management, Product Manager in the Banking platform, E-wallet, or IT solution industry.
• Results and detail-oriented, with strong intuitions on how to solve problems creatively and quickly.
• Strong ability to grasp technical concepts and simplify them for clear communication skills.
• Ability to work independently in a fast-paced environment.
• Ability to speak and write in English.

Experience:

1 year required

Skills:

Legal

Job type:

Full-time

• Question and challenge others to get to the root of people and business issues.
• Coach and provide feedback to key stakeholders to help improve business efficiency.
• Facilitate and support business change and performance across supported group through the implementation of an effective people strategy, influence significant business decision through a close partnership with a team leader and her leadership team.
• Effectively administer the performance management process, including compensation planning, calibration sessions, and facilities line managers excellence in managing poor performers, recognizing high performers.
• Partner with Business leaders to understand current and future skill and capability needs.
• Support employee engagement strategies in response to business needs and employee survey feedback (EES/Pulse check).
• Requirements: Bachelor s or Master's Degree in business administration, human resources, or a relevant field.
• A minimum of 1-3 years of experience in HR management and administration.
• Knowledge of legal and practices related to day-to-day management of employees.
• Able to work successfully in a dynamic environment and comfortable to work with ambiguity and empowerment.
• Capability to communicate clearly, concisely and effectively to all employees at all levels of the organization.

Skills:

Google Ads, Meet Deadlines, English

Job type:

Full-time

• Set up campaigns across various ad platforms including Facebook, Google Ads, Tik Tok and DV360.
• Coordinate with account managers and local teams to gather specific campaign requirements and creative assets.
• Ensure accurate implementation of campaign namings and tracking parameters.
• Refresh creative assets (banners, videos, ad text) across ad platforms.
• Campaign Monitoring and Management Regularly monitor ad delivery.
• Adjust budget and bid to follow budget plan and to optimize overall performance.
• Troubleshoot any issues related to ad delivery.
• Generate weekly spending and performance reports.
• Continuous improvement Collaborate with account managers and Ad Tech team to continually improve the efficiency of campaign setup and campaign management.
• Possess working experience, preferably in Online Marketing/ e-commerce operations/ tech company.
• Fresh graduate is also welcome to apply.
• Excellent organizational and time management skills. Ability to manage multiple tasks simultaneously and meet deadlines.
• Strong attention to details.
• Logical thinking and problem-solving skills.
• Strong stakeholder management skills.
• Able to communicate well in English (verbal and written).
• Able to work in a fast-paced environment.

Experience:

1 year required

Skills:

Market Research, Research, Multitasking, English

Job type:

Full-time

• Manage projects from start to finish, encompassing all phases such as initiation, strategy development, feasibility studies, planning, and implementation, while collaborating closely with all relevant teams. Examples include launching new business-driven features.
• Conduct market research and user studies to identify business opportunities, develop action plans and timelines, and execute them from start to finish with the goal of improving customer experiences and promoting business growth.
• Work closely with Business Analyst to conduct analysis, identify key study points, develop business proposals, and lead project execution.
• Support day-to-day BAU (Business As Usual) and ad hoc tasks, such as report generation and preparation for management updates.
• Stay up-to-date with laws and regulations related to the credit business.
• Who we are looking forBachelor's degree or higher from an accredited university.
• Self-driven and quick to learn new concepts.
• Demonstrates strong ownership of all tasks assigned.
• Analytical and data-driven, with the ability to extract actionable insights from large qualitative and quantitative datasets.
• Proactive problem-solver, and adaptable in fast-paced, multitasking environments.
• Excellent communication skills (written, verbal, and presentation) in English.
• High proficiency in Excel and PowerPoint.
• Knowledge of SQL is a plus.
• Minimum of 1 year of relevant experience.

Experience:

5 years required

Skills:

Express, Excel, Multitasking, English

Job type:

Full-time

• Monitor and manage operational team by using the daily performance report, history of excellence, and team development.
• Works with internal and external functions to properly handle pushed-out parcels.
• Improve the staff's Key Performance Indicators (KPIs) on productivity, quality, service level, and stakeholder satisfaction on a continuing basis.
• Able to report to management concern party a summary of data, operational concerns, and improvement procedures.
• Optimized manpower from the planning team to operate as our cycle time and hourly volume.
• Coaching and advising team member.
• Requirements: Bachelor's Degree or Above in Logistics management, Supply chain management or any related field.
• At least 5 years of working experience in logistics, supply chain or express industry.
• Be able to communicate in English. Good communication and presentation skills.
• High analytical ability - critical and logical thinking and optimization.
• Strong working knowledge of Spreadsheets (Excel/Google Sheets).
• Good team player Multitasking and prioritizing skills.
• Proven working experience in project management.

Experience:

2 years required

Skills:

Research, Business Development, Usability Testing

Job type:

Full-time

• Design the most appropriate research approach to answer each key business question; select suitable methodologies.
• Lead end-to-end research projects: from clarifying objectives, methodology planning, buyer recruitment, moderation, analysis, to insightful reporting.
• Execute and analyze qualitative methodologies including in-depth interviews (IDIs), focus group discussions (FGDs), diary studies, and immersion research related to e-commerce buyer behavior.
• Translate qualitative findings into clear, actionable recommendations tailored for stakeholders in Marketing, Business Development, Product, and Operations.
• Collaborate effectively with internal teams and external research agencies, ensuring high-quality outcomes from external partners.
• Occasionally support or conduct usability testing, persona development, and user journey studies especially valuable when collaborating with product or UX teams.
• Support buyer recruitment for qualitative studies and immersion trips, including screening and facilitating sessions.
• Monitor industry trends and platform dynamics to contextualize insights and spot growth opportunities.
• Requirements: Bachelor's Degree in a related discipline (e.g., Marketing, Psychology, Sociology, Communication, or Business Administration).
• 2-3 years of experience in Market Research, with strong hands-on experience in qualitative research; agency-side experience is a plus.
• Strong understanding of qualitative research frameworks, and ability to recommend the right methodology to best answer different types of research questions.
• Demonstrated creativity and an innovative mindset, with the ability to approach research challenges from fresh perspectives.
• Experience in managing end-to-end qualitative research projects from framing research objectives, designing guides, buyer recruitment, moderation, analysis, to final reporting.
• Proficiency in Excel and Google Suite (e.g., Google Sheets, Docs, and Slides), familiar with Lyssna/Hotjar is a plus.
• Excellent storytelling and communication skills (written and verbal), with the ability to engage stakeholders across functions and levels.
• Detail-oriented, able to manage multiple tasks independently, meet deadlines, and thrive in a fast-paced environment.

Skills:

Express

Job type:

Full-time

Experience:

1 year required

Skills:

Express, Assurance, Compliance

Job type:

Full-time

• Manage Customer Service Team Oversee the day-to-day operations of the customer service team, ensuring optimal performance and achievement of KPIs such as response time, resolution time, and customer satisfaction (CSAT).
• Process Optimization Continuously evaluate and optimize customer service processes and workflows to improve efficiency, reduce costs, and enhance the customer experience.
• Monitor and Analyze Performance Metrics Track key performance indicators (KPIs), inc ...
• Develop and Implement Training Programs Create and implement training programs for customer service agents, ensuring they are knowledgeable about products, services, and best practices in customer support.
• Handle Escalations and Complex Cases Act as the point of escalation for complex customer issues, ensuring timely and effective resolutions while maintaining a high level of customer satisfaction.
• Collaborate with Cross-Functional Teams Work closely with product, IT, and sales teams to address customer needs, enhance service offerings, and resolve systemic issues affecting service quality.
• Maintain Quality Assurance Oversee the implementation of quality assurance (QA) processes, monitoring customer interactions to ensure compliance with company standards and continuous improvement.
• Requirements Bachelor's degree in Business Administration, Operations Management, or a related field. Relevant certifications or advanced degrees are a plus.
• At least 1-2 years of experience in customer service or operations management, with a proven track record of leading and improving customer service teams.
• Strong leadership and team management skills with the ability to motivate, mentor, and develop customer service agents.
• Ability to analyze service data, performance metrics, and customer feedback to drive operational improvements.
• Strong verbal and written communication skills, capable of interacting with various internal stakeholders and handling customer escalations effectively.
• Ability to think critically, troubleshoot complex issues, and implement solutions in high-pressure environments.
• A deep commitment to delivering high-quality service and an understanding of customer needs, ensuring a positive customer experience.
• Ability to manage multiple tasks, prioritize workload effectively, and ensure deadlines and objectives are met consistently.

Experience:

1 year required

Skills:

Problem Solving, eCommerce, English

Job type:

Full-time

• Understand markets, competition and customer/user requirements in depth.
• Communicate, and analyze with Stakeholders to clearly define the business requirements.
• Follow the implementation of requirements, ensure it s suitable and reasonable to satisfy the user demands/needs.
• Successfully translate business strategies into specific objectives/ scopes and roadmap, aligning efforts of the organizations with other stakeholders.
• Provide new feature demos and training to related stakeholders.
• Work closely with cross functional teams (Demand, Marketing, Driver Operations, BD, CS etc.) to ensure the consistent product and best user experience.
• Work closely with local/regional product teams to sync up product features and troubleshoot issues.
• Consolidate user and department feedback and compose process/product feature improvements.
• Priority to assure that all requirements are supported in a cost-effective, timely manner, with a resulting high level of User satisfaction;.
• Ensure the team provides the necessary solutions and support to internal teams.
• Requirements: Bachelor s degree in Information Technology, Computer Science or Engineering.
• 1+ years of experience as product manager in a product management, engineering and technology strategy role.
• Ability to work effectively with cross functional teams.
• Good communication and presentation skills, can convert business feedback into technical requirements and vice versa.
• Good understanding of business model(s) of any fields;.
• Data-driven, able to make use of either raw data, data charts/dashboards and funnels to get proper insights.
• Strong problem solving skills, critical thinking and willingness to roll up one's sleeves to get the job done.
• Eager to learn about technologies and the ecommerce industry.
• Proficiency in English is a must.

Skills:

Microsoft Office

Job type:

Full-time

• Support Line haul Operations team for daily operations (To be the key contact point of all parties both internal and external).
• Reconcile and create Daily truck usage report or any other report.
• Support Linehaul ground operation.
• Recheck and follow all trucks to arrive On-time at each stations.
• Coordinate with subcontractor company to inform daily operation issue or calling extra truck.
• Coordinate with subcontractor company to inform/adjust number of truck need or truck scheduling.
• Planning daily truck usage to support daily operation.
• Efficiently manage number of truck needed to cope with daily parcel.
• Others task related to Linehaul Scope.
• Requirements: Bachelor's degree in Logistic, Business Administration, Supply chain or related field.
• Availability to work on Mon-Sat.
• Experience in the logistics industry is a plus.
• Having experience in Administration, Coordinator or related field is a plus.
• Excellent in communication, negotiating, and co-ordinate with internal and external stakeholders.
• Moderate in Microsoft office or G Sheet skills.

Experience:

5 years required

Skills:

Data Analysis, English

Job type:

Full-time

• Take ownership of end to end recruitment process that involves requirements understanding, talent pool defining, sourcing, screening and selection of right individuals;.
• Act as a recruitment partner to understand deeply about why we are hiring, who we are hiring for, and how we are going to hire by partnering closely with the stakeholders, at the same time, provide expertise and assistance to all levels of stakeholders in recruitment related issues.
• Manage, prioritise and close talent searches against a timeline and have experiences setting benchmarks, metrics and understand how to prioritise to hit the expected targets.
• Proactively approach passive candidates that are potentially a fit to the team and build a pipeline and a robust network of talents.
• Conduct a comprehensive interview during HR screening with the candidates to add value to help the departments hire the right individuals.
• Recommend ideas and initiatives related to recruitment that will contribute to the long-range growth of the team, for example, implementing any new process and fine tune standard process for recruiting to deliver the highest quality results, hiring initiatives that could help us to solve the bottlenecks during hiring.
• Provide a great candidate experience and act as Shopee ambassador.
• Involve in all recruitment related activities for internship, fresh graduate and experience hiring.
• Requirements: Bachelor degree and above with at least 5 years of full time recruitment experience.
• Experienced to conduct competency based assessment, able to interview and assess the candidates comprehensively.
• Strong data analysis, Independent, creative with a strong sense of responsibility.
• Target driven and able to manage and prioritise multiple tasks.
• Updated about talent market and able to build a robust network of target talents will be preferred.
• Experienced in recruiting passive candidates and proficient with Boolean search.
• Excellent Thai and English communication to ensure the effective communication with both candidates and stakeholders.
• Passion to join a fast growing e-commerce company with dynamic working environment.

Experience:

3 years required

Skills:

Problem Solving, Excel, SQL, English

Job type:

Full-time

• Work on a big scale project to come up with high level business strategy.
• Define KPI and top-line target for key business metrics for commercial team to followed.
• Face high business challenges to utilize and improve problem solving skill with high learning curves.
• Job Description: Strategically design and improve monthly KPI to drive the organization to reach the target.
• Analyze complex data to find valuable insight in order to drive performance.
• Demonstrate leadership to guide the overall project requirements in initiation, planning, execution, monitoring, evaluation and closure.
• Organize and optimize project resources (budget, timeline, workforce).
• Coordinate with internal teams and external partners to solve errors.
• Requirements: Minimum Bachelor's degree in management, business or any related field.
• 1-3 years of work experience in related fields.
• Strong Excel skill is required.
• Basic SQL skill is required.
• Good communication and presentation skills, both speaking and written in Thai and English.
• Strong analytical skill and able to make judgment based on logical reasons.
• Good team players and leadership skills with growth mindset.
• Demonstrated ability to learn fast, handle multiple tasks, to prioritize those tasks and meet deadlines.
• Flexible in working hours (issues that require attention can occur outside normal working hours).

Experience:

3 years required

Skills:

Excel, SQL, Tableau

Job type:

Full-time

• Work to support management on business strategy and planning for driver supply.
• Define, implement, and execute strategy to improve business growth, efficiency, and P&L.
• Analyze short to medium term issues impacting supply growth in the food delivery business. This includes driver segmentation, conversion funnel optimization, churn analysis, market scans and experimentation.
• Use strong interpersonal skills drive and coordinate with other departments to plan and execute cross functional initiatives.
• Forecast cost and other key initiatives for weekly, monthly and quarterly planning cycles.
• Drive innovation via continuous iteration of segmentation methods, identification of high potential opportunities to A/B test, collaboration with product team for improvement opportunities.
• Manage day to day business by being able to anticipate potential roadblocks and issues, while also being able to quickly solve problem.
• Build presentation to influence senior stakeholders and enable data driven decision making.
• Requirements: A minimum of 2-3 years of relevant work experience in technology firms, financial services or top tier management consulting.
• Confident in processing and analyzing complex data sets using Excel.
• An analytical mindset and strong business acumen with experience using AppAnnie, SQL, Tableau, and Google Suites.
• Advanced statistical modeling (e.g. Machine Learning) skillset is a plus.
• A start-up attitude - willing to work hard to get things done.
• Pure hustle and passion for building a new consumer business in a competitive market.
• A team player who doesn't mind rolling up your sleeves to do the day-to-day work.

Experience:

3 years required

Skills:

Compliance

Job type:

Full-time

• Develop and implement comprehensive security policies and procedures in compliance with laws and regulations and Shopee regional's security standards.
• Monitor and assess potential security risks, establish preventive measures, and minimize the occurrence of security incidents.
• Coordinate and lead the security team, conducting regular training to build skills and competence of security manpower.
• Maintain a good relationship with local law enforcement agencies to handle potential security incidents and ensure compliance.
• Managing facility and infrastructure support in build up cctv coverage in place ensuring it has managed function as intended including CCTV monitoring.
• Execute security protocol to manage and enforce the compliance of parties involved.
• Summarize monthly KPI and set a monthly meeting with security management team.
• A dequate security manpower is managed during campaign and BAU days.
• To develop body searching standard, frisking process and thief management.
• Guard tour management system.
• Monitor and evaluate the daily, weekly and monthly performance of Security Leaders and Guards to ensure: Perform additional duties as assigned by the reporting manager.
• Requirements:Bachelor's degree or above in Security Management, Occupational health and Safety, or related fields.
• More than 3 years of experience in security management, with a preference for experience in logistics and supply chain/E-commerce business.
• Familiarity with Thai security regulations and International's security management system with strong risk assessment capabilities.
• Qualified TAPA FSR (if applicable) would be advantageous.

Experience:

5 years required

Skills:

Express, Budgeting, Business Development, English

Job type:

Full-time

• Job Description: Initiate new ideas to develop strategic projects for growth and cost optimization in multiple areas (e.g.SOC expansion strategy, Linehaul planning, Network collaboration with other 4PLs, Incentive adjustment and creation).
• Coordinate with both internal and external stakeholders to propose/align/sign-off all key initiatives, strategies, and plans with options, solutions, and impacts.
• Serve as Co-PMO to ensure smooth project mitigation and oversee full implementation.
• Responsible for budgeting and forecasting including the investment plan, and align on operational feasibility.
• Monitor Middle-mile performance and provide solutions for issues found.
• Serve as a SWAT team during critical moments in the middle-mile process.
• Requirements: Bachelor or Master Degree in any fields - bachelor in Logistic engineering, Logistics Supply Chains Management.
• At least 5-7 years of experience in operations strategy, business development, logistics is a plus.
• Hands-on experience in express delivery industry is an advantage.
• Proven leadership abilities and strong people management skills.
• Excellent analytical thinking with a proactive approach to initiating solutions.
• Strong logical reasoning and effective problem-solving capabilities.
• Able to thrive in a fast-paced, dynamic work environment.
• Excellent verbal and written communication skills in English.

Experience:

1 year required

Skills:

Legal, Problem Solving, English

Job type:

Full-time

• Able to identify and solve any related issues for buyer and merchant in ShopeeFood.
• Coordinate with partners/banks in order to check transactions status and any related Financial issue for buyer and merchant.
• Support partners on solving third party s technical issues.
• Support partners/banks on any customer problems.
• Manage complaint cases or any legal issue related.
• Coordinate and support with other teams internally on related operations issues, e.g. Product and Marketing.
• Requirements: Bachelor's Degree in any fields.
• 1 year experience in operations field or more.
• Gave customers centrics mindset.
• Good analytical and problem solving skills.
• Strong communication skills both written and verbal.
• Strong human relation with others.
• Able to communicate in English will be an advantage.
• Able to work as a shift and on weekends.
• Able to work flexible hours.
• Able to working shift 5 days a week (day off varies).

Experience:

3 years required

Skills:

Compliance, Quality Assurance, Assurance, English

Job type:

Full-time

• Collaborate with the Process Excellence team to define and refine process standards, improving both quality and operational efficiency.
• Prepare and present quality reports and performance metrics to key stakeholders, representing the team in important meetings.
• Monitor non-compliant behavior, execute disciplinary actions, and implement penalties to uphold high standards of compliance.
• Lead initiatives to enhance audit methodologies, including streamlining audit processes.
• Drive continuous improvement by identifying operational gaps and working with teams to implement effective solutions.
• Requirements Bachelor s degree in a related field.
• 3+ years of experience in quality assurance, audit, or operations in a fast-paced environment.
• Strong analytical and problem-solving skills with experience in data-driven decision making.
• Excellent communication skills, both verbal and written, with the ability to present complex data effectively.
• Proficient in project management tools (e.g., Jira, Google Workspace).
• Ability to work collaboratively in multicultural environments and adapt to changing priorities.
• Ability to identify a set of prioritize problems and develop a sound hypothesis for the stated problems.
• Can communicate in both Thai and English.
• End-to-end ownership for initiatives is expected.

Experience:

3 years required

Skills:

Business Development, Excel, Problem Solving, English

Job type:

Full-time

• Act as the main point of contact for merchant related matters, promptly and efficiently addressing inquiries, concerns, and technical issues.
• Provide assistance in resolving issues for merchants, covering tasks such as onboarding, setting up staff accounts, and ensuring all merchant information is accurate and complies with the regulatory requirements.
• Initiation by identifying essential features and requirements for better merchant experience.
• Optimizing workflow by spotting and improving weak points and streamline workflow to elevate overall operational efficiency.
• Effectively liaise with related stakeholders such as Business development, Marketing, Product Management, Customer service to ensure best merchant satisfaction.
• Prepare necessary reporting by collecting, analyzing, and summarizing data trends.
• Requirements: Bachelor's or Master's degree in Engineering, Business, or any related field. Maximum 3 years of working experience. Fresh graduates are welcome to apply Effective communication skills and good command of English.
• Proficient in working with numbers and data organization, especially with MS.
• Excel or Google Sheet.
• Able to work effectively and efficiently towards goals in a complex, diverse and fast-paced environment.
• Strong logical thinking and problem solving skills with initiatives.
• Can-do attitude, eager to learn, detail oriented, good interpersonal skill, and team player.
• Able to solve complex problems through data analysis. (SQL and coding skills are a plus e.g. Google App Script, JavaScript, Python etc.).

Skills:

English

Job type:

Full-time

• Interpret conversations and communications between Chinese and Thai/English speakers in meetings, and daily operations (warehouse/logistics).
• Translate documents, emails, reports, and other business materials from Chinese to Thai/English and vice versa.
• Assist in cross-cultural communication to ensure smooth business operations.
• Coordinate with various departments to ensure accurate communication and task execution.
• Maintain confidentiality and professionalism at all times.
• Experience in E-commerce / Logistic business will be advantage.
• Requirements: Bachelor s degree in Chinese Language, Business Chinese, or related field.
• Proficient in Chinese (Mandarin), both spoken and written (HSK Level 5 or above is a plus).(Can relax but oral Chinese is a must).
• Strong command of Thai and/or English communication.
• Previous experience in interpretation or translation is preferred.
• Ability to work in a fast-paced environment with attention to detail.
• Excellent interpersonal and cross-cultural communication skills.
• Willingness to travel or work flexible hours if required.
• Able to work at Samut Sakhon (Ekachai Rd.).

Job type:

Full-time

Department Operations LevelEntry Level LocationThailand - Bangkok The Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and conducts root cause analysis when operation performance fluctuates. The Operations team comprises Customer Service, Payment, Listings, Warehouse, Logistics, Seller Operations and Fraud.

Skills:

Business Development, Negotiation, Microsoft Office

Job type:

Full-time

• Maintain and develop strong relationships with partners.
• Conduct regular check-ins and performance reviews with partners to ensure business alignment.
• Analyze partner performance data to identify growth opportunities.
• Develop and execute strategies to drive an increase in NS volume.
• Provide insights and recommendations based on market trends and competitor analysis.
• Communicate and coordinate the execution of monthly promotions designed to increase NS volume.
• Ensure partners understand and effectively utilize promotional campaigns.
• Gather feedback from partners and assess the effectiveness of each promotion.
• Conduct training sessions to educate partners on best practices and new initiatives.
• Work closely with the sales and business development teams to onboard new partners.
• Requirements: Bachelor's degree in Business Administration, Marketing, or a related field. (Fresh Graduate is welcome.).
• Having experience in Key Account Management, Sales, or Partner Management in logistics, e-commerce, or retails is a preferable.
• Strong communication and negotiation skills.
• Ability to analyze data and gain actionable insights.
• Experience in implementing promotional campaigns is a plus.
• Proficiency in Microsoft Office,Google Sheet (Excel, PowerPoint).
• Self-motivated with a proactive problem-solving mindset.

Skills:

Automation, Data Analysis, SQL, English

Job type:

Full-time

• Own and manage end-to-end operations for both payment and card services, ensuring smooth execution, timely issue resolution, and service quality.
• Oversee key operational processes, including card issuance, delivery, activation, reissuance, transaction monitoring, and user issue resolution.
• Monitor system-wide abnormalities across modules and platforms; coordinate with tech teams, vendors, and external partners to resolve issues effectively.
• Proactively identify gaps and inefficiencies, and drive initiative improvements with an entrepreneurial mindset and strong ownership.
• Apply analytical techniques to uncover operational risks and bottlenecks, and turn complex data into actionable insights to support strategic decisions.
• Build and maintain automation tools, dashboards, and reports to enhance monitoring and reduce manual workload.
• Maintain SOPs and escalation workflows, while aligning with internal teams on SLAs and cross-functional procedures.
• Lead continuous improvement initiatives to scale operations effectively and support business growth.
• Requirements:Bachelor s or Master s degree in Engineering, BBA, or any related field.
• Effective in fast-paced, complex environments with strong problem-solving, leadership, and analytical skills. Detail-oriented, organized, and a strong team player.
• Customer-oriented, open-minded, eager to learn, have good interpersonal skills, communication skills and good command of English.
• Flexible with working hours to handle issues that may arise at unusual times.
• Proficient in data handling and organization, especially with MS Excel or Google Sheets.
• Ability to solve complex problems using data analysis; experience with SQL and coding (e.g., Google Apps Script, JavaScript, Python) is a plus.
• Has passion for the FinTech industry.

Skills:

Problem Solving

Job type:

Full-time

• Being a team key person to take responsibility for internal product issues and review new features related, solve internal issues, and coordinate with stakeholders.
• Acted as a contact point between the operation excellent team and the day-to-day operation team to drive improvement project and being a project executor.
• Analyze, monitor, and drive improvement projects to ensure all projects run smoothly.
• Analyze gathered information to form an action plan, simplify and break down activities into granular levels before execute.
• Managed operations and collaborated with multiple teams, including internal team, operation excellent, product, and other operational functions, to help the organization achieve its business objective.
• Requirements: Bachelor's degree in Business Administration, Logistic, Supply Chain or related field. (Fresh Graduate is welcome.).
• Availability to work in the office 5 days a week and 1 day from home.
• Proven experience in managing subcontractors to ensure efficient coordination and timely task completion.
• Strong analytical, logical thinking and problem solving skills.
• Ability to coordinate effectively with cross-functional teams.

Experience:

1 year required

Skills:

Assurance, Product Design, Automation, English

Job type:

Full-time

• Understand business requirements by analyzing product design document of the features / tasks assigned for e-wallet and credit.
• Create test cases and prepare test data, set up exit criteria for ShopeePay-related features.
• Test execution to find any design or development defects that might have been neglected when designing or developing a software application.
• Work with a regional team to ensure that the requirements from locals are implemented correctly.
• Investigate, report bugs, and ensure features are working as expected, all processes are controlled and monitored.
• Act as subject matter expert, and provide practical solutions to operation teams. Give the user's point of view for next enhancements.
• Collaborate with the product team to monitor all work according to the required quality system and evaluate all standard operating procedures to ensure the effectiveness of all features.
• Set up an automation test script to identify issues in the development process and detect live issues early.
• Requirements: Bachelor s degree in Computer Science, Technology, Engineering or a related field.
• Minimum 1 year of working experience in end-user testing, mobile app testing or a similar role.
• Working knowledge of tools, methods and concepts of quality assurance.
• Previous work experience in e-commerce, Fintech, backend systems or social media industry would be an advantage.
• Previous working experience as a QA automation engineer would be an advantage.
• Highly goal driven and able to work well in fast-paced environment.
• Strong attention to details, analytical, and problem-solving skills.
• Great team player and possess good communication skills both verbal and written.
• Good English language skills.

Skills:

Enthusiastic, Microsoft Office, Excel

Job type:

Full-time

• We are seeking enthusiastic and motivated fresh graduates to join our dynamic team.
• As a Fresh Graduate, you will have the opportunity to gain hands-on experience, develop your skills, and contribute to our projects.
• You will work closely with experienced professionals, participate in training programs, and be involved in various tasks that support our organizational goals.
• Requirements: Recent graduate with a Bachelor's degree.
• Excellent communication and interpersonal skills.
• Ability to work collaboratively in a team environment.
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint).
• Strong analytical and problem-solving skills.
• Eagerness to learn and adapt to new challenges.
• Ability to manage time effectively and prioritize tasks.

Skills:

Express, Microsoft Office

Job type:

Full-time

• Responsible for Fleet and Hub Operations performance.
• Assisting the management in day-to-day coordination of business operational activities and administrative tasks.
• Ability to handle or assist projects in terms of working scope and operation performance tracking.
• Coordinate with hub for examining in business operation.
• Summarize operations performance and ground staff attendance.
• Solving issues related to the work-flow operation.
• Requirements: Bachelor's degree, no specific field required.
• Excellent in problem-solving, communication, and coordination with team and others.
• Have analytical skills to measure performance and monitor the process of operation.
• Excellence in Microsoft Office/Google G-Suite.
• Experience in the logistics industry, especially Express business is a plus.
• Adaptability and flexibility.
• Can-do attitude, Ability to work under pressure and in a fast-paced environment.
• Working 6 days per week from 9:00 AM to 6:00 PM (Alternating holidays on Saturdays / Sundays).

Skills:

Compliance, Finance

Job type:

Full-time

• Manage end-to-end procurement processes to ensure purchases are made on time, within the budget timeframe, and in compliance with internal policies and procedures.
• Collaborate closely with internal stakeholders, including operations, finance, and related teams, to understand procurement requirements and provide proactive solutions.
• Conduct regular evaluations of supplier performance with a focus on quality, delivery reliability, and service consistency.
• Maintain accurate and updated records of purchase requests and procurement documentation.
• Support the development and implementation of procurement strategies for assigned sub-categories to optimize cost, quality, and service levels.
• Monitor usage trends, analyze spend data, and identify opportunities for cost savings and process efficiencies in each category.
• Resolve day-to-day issues such as supply issues, delivery delays, and quality concerns in coordination with suppliers and internal teams.
• Requirements: Bachelor s or Master's Degree in related field.
• Minimum 3 - 4 years procurement experience in warehouse-related categories, covering consumables, equipment, and services (e.g., internet setup, CCTV installation).
• Having experience in procurement scope i.e. logistics, construction, or warehouse business (will be an advantage).
• Talent in negotiations and networking.
• Knowledge of sourcing and procurement techniques.
• Accurate and precise attention to detail.

Experience:

1 year required

Skills:

Express, Excel, Data Analysis, English

Job type:

Full-time

• Being the key person for manpower planning for SOC team.
• Monitoring productivity and deep drive data to be backup in cost and Service Level Agreement (SLA) stat.
• Develop and execute engagement plans with our Subcontractors Management team.
• Coordinate with Operations, Subcontractor management, and FP&A team to ensure process smoothly since Planning to Auctual on billing stage.
• Lead and participate in projects aimed at improving SOC processes.
• Analyze current workflows and suggest enhancements for operational efficiency.
• To do any project improvement related SOC process.
• Educational Background: Bachelor s Degree or higher in Logistics & Supply Chain Management, Business Administration, Economics, or a related field.
• Experience: At least 1 year of experience in planning or forecasting roles.
• Skills and Competencies:Strong problem-solving skills and attention to detail.
• Proficiency in Excel and Google Sheets for data analysis.
• Great communication, negotiation, and interpersonal skills.
• Ability to communicate effectively in English (both speaking and writing) or demonstrate potential for self-improvement.
• Ability to work collaboratively with various departments and stakeholders.

Experience:

3 years required

Skills:

Business Development, Problem Solving, English

Job type:

Full-time

• Responsibility to ensure the success of key merchants on Shopee platform including driving Revenue and smooth operation.
• Educating Chinese sellers on Shopee features, Shopee promotional campaigns and market insights.
• Building good relationships and trust with merchants to understand more about their business and their key success factors.
• Interact with stakeholders of different teams (example category management, search) to ensure products sold by new sellers receive enough visibility on the product pages.
• Implement campaigns for new sellers, analyze and report their performance.
• Interact with other local teams to share knowledge and replicate best practices.
• Forecast volume and number of new sellers and activities required to incubate them.
• Update the management team on weekly progress.
• Requirements: Fluent Chinese (HSK 5, 6), and excellent written and spoken English skills.
• E-commerce experiences.
• Category knowledge directly work under Home & Appliance category.
• Bachelor or Master Degree in BBA or related fields.
• 3-5 years experienced in Key Account, Merchandiser, Business Development would be a plus.
• Logical thinking and strong problem solving skills.
• Ability to interact with a broad set of businesses and stakeholders and presenting both over the phone and in person.
• Good command of English.
• Good team player, with an aptitude for sales and the ambition to constantly outperform your KPIs.

Experience:

3 years required

Skills:

Express, Project Management, Excel

Job type:

Full-time

• Monitor CX efficiency matrices (E2E resolution time; Backlog; agent productivity; AR).
• Work with internal stakeholders within CS and SPX to improve efficiency & quality.
• Support workforce short / mid-term planning against volume forecasts and key change milestones.
• Support process improvement; SOP development across SPX CX.
• Assist in delivering key analyses and P0 projects.
• Routinely provide management report on operational and strategic KPIs.
• Performs other related duties as assigned.
• Requirements: Bachelor's degree in logistics, supply chain management, business administration, or a related field.
• 3-5 years of experience in Project management and /or process improvement roles.
• Excellent communication skills as this role will require collaboration and alignment with multiple teams.
• Self-driven and good leadership skills to facilitate cross functional interactions.
• Strong analytical skills to conduct data-driven decisions.
• Be creative in problem-solving.
• Proficient in Excel and PowerPoint.

Experience:

1 year required

Skills:

Express, English

Job type:

Full-time

• Ticket control: Control all hiring process for SPX and subcontract & IC.
• Ensure the accuracy of hiring ticket and hiring gap.
• Fulfilment Tracking: Ensure the visibility and accuracy of fulfilment performance across all mile.
• Requirements: 1-2 years of experience in related field (fresh grad is welcome).
• Strategic mindset with a focus on long-term goals.
• Proficient in managing large volumes of data.
• Good at analytical and calculation skill.
• Proficient in google workspace.
• Intermediate in English communication skills.
• Can do attitude and able to work in fast paced environment.

Skills:

Express, Finance, Compliance, English

Job type:

Full-time

• Handle invoice processing, payment scheduling, ensuring timely payment of bills, and managing credit terms.
• Maintain and organize financial documents and receipts.
• Ensure accurate entry and updating of financial information in databases.
• Assist in monitoring and tracking payment activity for credit term sellers.
• Facilitate communication between finance and commercial.
• Develop and implement financial policies and procedures to ensure consistency and compliance.
• Regularly review and update financial procedures to reflect changes.
• Provide financial insights and support strategic decision-making.
• Help prepare financial reports, statements, and summaries for internal use as a weekly, monthly, or quarterly.
• Oversee billing, invoicing, and collections from sellers.
• Collaborate with commercial and finance teams to optimize financial performance.
• Provide guidance and resolve any issues related to finances.Handle invoice processing, payment scheduling, ensuring timely payment of bills, and managing credit terms.
• Maintain and organize financial documents and receipts.
• Ensure accurate entry and updating of financial information in databases.
• Assist in monitoring and tracking payment activity for credit term sellers.
• Facilitate communication between finance and commercial.
• Develop and implement financial policies and procedures to ensure consistency and compliance.
• Regularly review and update financial procedures to reflect changes.
• Provide financial insights and support strategic decision-making.
• Help prepare financial reports, statements, and summaries for internal use as a weekly, monthly, or quarterly.
• Oversee billing, invoicing, and collections from sellers.
• Collaborate with commercial and finance teams to optimize financial performance.
• Provide guidance and resolve any issues related to finances.
• Requirements: Bachelor s degree in any field.
• Financial knowledge.
• Be able to understand basic English (mainly on reading and writing).
• Experienced in logistic field is a plus.
• Be able to work in a fast-paced environment and accept change.
• Analytical and problem-solving skills.
• Attention to detail and accuracy in financial reporting.
• Strong communication and interpersonal skills to collaborate with different teams.
• Proficiency in Microsoft Excel and financial modeling.

Skills:

Express, Compliance, Payroll

Job type:

Full-time

• Job Description: Monitor and manage daily employee attendance records through the timekeeping system (e.g., Empeo, WFM).
• Verify, update, and maintain accurate data on absences, lateness, overtime, and shift changes.
• Reconcile data errors, document corrective actions, and communicate updates to relevant parties on a daily basis.
• Review and process employee leave requests to ensure compliance with company policies and attendance records.
• Serve as the key contact point for investigating and resolving all attendance-related inquiries from employees or other stakeholders.
• Generate weekly and monthly reports on absenteeism, tardiness, leave balances, and other attendance metrics.
• Prepare and submit accurate attendance reports for timely payroll processing.
• Provide training and guidance to employees on how to use the attendance and timekeeping systems.
• Assist in the setup, maintenance, and continuous improvement of time attendance systems (e.g., biometric, card access).
• Ensure adherence to all attendance-related policies and recommend improvements to systems or processes as needed.
• Perform additional tasks and responsibilities as assigned by management to support team operations and business needs.
• Requirements: Bachelor's degree in Human Resources, Business Administration, or a related field.
• Possess experience in HR administration, time attendance, or payroll roles.
• Fresh graduate is welcome to apply.
• Proficiency in time attendance and workforce management systems (e.g., Empeo, or similar).
• Strong problem-solving skills and attention to detail.
• Excellent communication and coordination skills to interact with multiple departments.
• Proficient in Google Sheet, Microsoft Excel and reporting tools.
• Ability to handle confidential information with a high level of integrity.

Experience:

3 years required

Skills:

Compliance, Analytical Thinking, SQL, English

Job type:

Full-time

• Lead and oversee the end-to-end operations of ShopeePay Customer Service teams, including both Level 1 (L1) and Level 2 (L2) support.
• Ensure delivery of excellent customer experience by managing daily workflows, team performance, and service quality.
• Establish, track, and analyze key performance indicators (KPIs) across all service levels to meet both qualitative and quantitative targets.
• Proactively identify gaps in customer service functions, processes, and operations; drive continuous improvements and implement best practices.
• Collaborate cross-functionally with product, operations, and compliance teams to resolve recurring issues and enhance service standards.
• Prepare and present performance reports, root cause analysis, and action plans to stakeholders and management.
• Requirements: Bachelor s or Master s degree in Business, Operations, or a related field.
• 3+ years of experience in customer service or operations, with at least 1 year in a leadership role.
• Proven track record in managing large support teams and delivering service excellence in a fast-paced environment.
• Strong analytical mindset with experience in interpreting performance data and driving metrics-based improvements.
• Excellent communication, people management, and conflict resolution skills with good command of English.
• Familiarity with fintech, payments, or digital wallet services is an advantage.
• Strong logical and analytical thinking.
• SQL and coding skills are a plus e.g. Google App Script, JavaScript, Python etc.

Experience:

2 years required

Skills:

Legal, Compliance

Job type:

Full-time

• Provide administrative support to the legal department (Disputes & Compliance team).
• Assist in Police/Government/Court Cases.
• Duties include but not limited to filing, photocopying, and scanning of documents.
• Administer and maintain the database of legal documents.
• Collaborate with other departments and external parties where necessary.
• Other related tasks assigned from time to time.
• Requirements: A minimum of 2 years of legal administrative experience.
• Highly ethical, discreet and able to maintain confidentiality.
• Meticulous, organized and committed to delivering high-quality work.
• Able to manage a large amount of paperwork, multitask and work in a dynamic and fast-paced environment.
• Proficient in MS Office applications.
• Excellent communication and interpersonal skills.

Experience:

2 years required

Skills:

SQL, English

Job type:

Full-time

• Manage end-to-end marketing initiatives such as CRM to drive new user acquisition and retention, including mechanics planning, budget optimization, user segment breakdown, testing and performance analysis.
• Regularly review and analyze key marketing metrics to provide insights that guide decision-making for campaign improvement.
• Conduct data-driven analysis to provide actionable insights and recommendations for current business direction on ShopeePay, Digital Products and Credit businesses.
• Design analysis framework, extract relevant data, run in-depth analysis, and deliver findings using suitable visualization and reporting tools to communicate and collaborate with related stakeholders.
• Support other special projects as requested.
• Requirements: At least 1 - 2 years of work experiences in areas of marketing analytics, business analytics, data analytics, strategy consulting, e-commerce or tech industries.
• Strong technical skills with experience in SQL is a must.
• Intermediate MS Excel and Google Sheet skills, capable of utilizing different formulas and features to drive desired result.
• Strong analytical and logical reasoning skills.
• Strong sense of ownership over their work and long-term goals; a self-starter.
• Excellent communication skills in both written and verbal format in Thai and English.
• Reliable and good team player who enjoys a fast-paced and iterative environment.

Experience:

1 year required

Skills:

SQL, Statistics, Python, English

Job type:

Full-time

• Gather requirements and refine scope for data requests/projects from business users and management.
• Create comprehensive SQL queries to generate and conduct reports/dashboards for ad hoc requests from different business units.
• Develop and maintain ETLs for automatic reports and dashboards on the in-house data platform.
• Collaborate with relevant local and regional teams on data acquisition, alignment of business logic/definitions, and functional updates.
• Analyze quantitative data using statistical techniques and provide actionable insights to inform decisions/strategies.
• Work closely with business users in rolling out consumer campaigns with data and analysis support.
• Requirements:Bachelor's/Master's degree, preferably in Analytics, Statistics, Computer Science or Engineering.
• At least 1-2 years of experience in an Analytics, Business Intelligence or Data Engineer role with large, complex, high velocity data is preferred.
• Strong foundation in data query/manipulation using SQL and data visualization.
• Capable of making impactful contributions both as an individual and as a member of a team.
• Able to switch hats between data/technical speak and business/layperson speak.
• Strong analytical and problem-solving skills - possesses a relentless need for investigation and data exploration.
• Results-oriented with a keen eye for detail and ability to solve problems creatively and quickly.
• It s great if you have:Fluency in English.
• Experience in e-commerce or digital payment platforms.
• A global outlook and exposure to work with people from different cultures.
• Python/JAVA or similar programming background.

Experience:

3 years required

Skills:

Express, Excel

Job type:

Full-time

• Lead strategic backlog management across operations; drive structured resolution and sustainable process of Loss & damage, backlogs across network related to team s KPI.
• Translate Loss & Damage and backlogs healths / metrics into strategic and operational initiatives to improve buyer experience overtime.
• Lead strategic projects related to loss & damage,reduction in network.
• Cross-functional coordination to align on mitigation actions and decisions ensuring strategic alignment and agile execution.
• Leverage on logical thinking to optimize working processes, provide and execute solutions to improvements in operational process, cost, quality and lead-time.
• Oversee Operational compliances with regards to Recovery team.
• Requirements: Bachelor's degree in Engineering; Economics; Logistics, Supply chain management, Business administration, or a related field.
• 3-5 years of experience in strategy; process improvements, PMO of supply chain projects.
• Background in Management Consulting is a huge plus.
• Excellent communication skills and stakeholder management skills.
• Self-driven and good leadership skills to facilitate cross functional interactions.
• Experience in leading the small sized team (3-5).
• Strong analytical skills to conduct data-driven decisions.
• Be creative in problem-solving.
• Proficient in Excel and PowerPoint.

Skills:

Express, SQL, Excel, English

Job type:

Full-time

• Analyze internal and external data (generally with SQL, Excel, Python).
• Apply structured framework to estimate hard-to-find information and deliver original insights.
• Improve existing estimation and forecast solutions by scrutinizing current assumptions, identifying how our understanding would change if assumptions change, and quantifying these uncertainty (i.e. sensitivity analysis).
• Translate complex data analysis into accessible business-focused reports and recommendations.
• Present results to senior management on a regular basis.
• Serving as in-house consultant for data-driven solutions.
• Collaborate with stakeholders to build analytics capabilities.
• Requirements: Bachelor's degree or higher in a relevant field of study.
• Experience working with one or more languages for querying and analysis (e.g. SQL, Python).
• Strong analytical skills and must be comfortable with analysis of quantitative data.
• Good structural thinker.
• Experience working with multiple stakeholders across various divisions.
• Satisfactory understanding in English.
• Self-driven with willingness to learn and improve.
• Strong sense of responsibility and ability to work in fast-paced and growth changed environment.
• Experience working with unstructured data is not necessary but is a plus.

Experience:

5 years required

Job type:

Full-time

• Manage the planning and implementation of Key People Initiatives including but not limited to Talent Management, Manpower Planning, and Organisational Development, as well as all associated administrative duties.
• Collaborate with Reg / Local stakeholder for annual talent review process, analyse and report key metrics, set guidelines for the talent cycle and ensure consistent execution across the business and regions.
• Monitor progress, assess people initiative effectiveness through feedback and data c ...
• Analyse data to identify trends, opportunities, and challenges. Serve as a business analyst to consolidate data across markets, sharing meaningful insights with stakeholders.
• Requirements: Bachelor s degree with 2-5 years of relevant HR or management consulting experience, with a specialisation in one of the domain practices - Talent Development, Key Talent Strategies, Performance & Rewards, Engagement.
• Strong analytical and strategic thinking skills: Quickly evaluates situations, combines strong business judgement and people intuition to reach well-founded decisions.
• Strong stakeholder management and communication (verbal and written) skills, ability to foster relationships, and work collaboratively across different seniority levels within Shopee.
• Able to work at pace while maintaining appropriate attention to detail and standards.
• Comfortable to work with ambiguity and empowerment.
• Proficiency in manpower planning and analytics experience is a plus.

Experience:

3 years required

Skills:

English

Job type:

Full-time

• Monitor, analyze overall operation's performance, and take initiatives to improve performance for Cross-border operations.
• Manage Inventory and Warehouse (create inventory work standard, inventory control procedure, inventory receiving/issuing process).
• Analyze & troubleshoot problems and continuous improve of inventory and warehouse concerns.
• Periodically report of inventory to Management level.
• Ensure cycle count & stock take at 100% depends on company policy.
• Ensure put away activity meet Service Level Agreement (SLA).
• Ensure pick order is on time and meet expectation.
• Ensure to fully utilize Warehouse space.
• Handle product return activity.
• Supervise, coach and evaluate of subordinate.
• Requirements Bachelor s degree or higher in Logistic management, supply chain or any related field.
• At least 3 years experience in Warehouse, Logistic Management or related experiences in Inventory.
• Knowledge of Warehouse management and Inventory Control.
• Proficient with Microsoft Excel.
• Excellent Ability to handle multiple tasks while maintaining attention to detail and accuracy.
• Ability to work under tight time deadlines.
• Be able to communicate in English is a MUST.
• Able to work at Shopee Warehouse (Samut Sakhon).

Experience:

2 years required

Skills:

English

Job type:

Full-time

• Issue Identification & Resolution, analyze and troubleshoot issues reported by the CS and business teams. Provide quick workarounds and solutions to minimize operational disruptions. Escalate critical issues to the regional team when necessary.
• Communication & Stakeholder Management, collaborate with regional teams to explain and resolve issues. Maintain clear and continuous communication with the business team throughout the incident lifecycle.
• Prioritization & Impact Assessment, assess issue severity and prioritize fixes to en ...
• Product & Process Improvement, understand the features and functionalities. Regularly share issue insights with the team, propose feature improvements based on recurring problems, and provide necessary data to support feature requests.
• Documentation & Knowledge Sharing, track and document issues, resolutions, and best practices. Contribute to knowledge-sharing initiatives to improve troubleshooting efficiency.
• Requirements: Detail-oriented with a demonstrated ability to self-motivate and follow through on projects.
• Self-starter and a quick learner, independent and flexible, with strong customer focus.
• Effective troubleshooting skills, a great problem solver with the ability to take system problem and structure an action plan.
• Strong stakeholder management skills with a customer-oriented and execution-focused mindset.
• Strong verbal and written communication skills and English speaking is a must to collaborate with internal stakeholders.
• Ability to work in a fast-paced with minimal assistance and dynamic environment.
• Fresh grad or 1 - 2 years of work experience in the E-Commerce or internet service industry is a plus.

Experience:

1 year required

Skills:

English

Job type:

Full-time

• Gather and develop business requirements; construct workflow diagrams and technical documentation; communicate product features; review BRD / PRD as required by business requirements.
• Understand and translate customer needs into business and technology solutions, provide consultation of payment services, functional, application designs and ensure technology and business solutions represent business requirements.
• Analyze, support and develop the feasibility of requirements, project plans, schedul ...
• Manage all change requests, keep track of the timeline, validate all schedule impacts, and communicate changes to all teams.
• Work cross-functionally with our stakeholders, business and technology teams to ensure timely and quality release of product / enhancements.
• Monitor project progress by tracking activities; resolving issues; recommending actions to ensure timely completion.
• Requirements: Minimum 1 year of experience as a Product Manager or Business Analyst in Banking platform, E-wallet, or IT solution industry.
• Proficient in working with numbers and data organization.
• Results and detail-oriented, with strong intuitions on how to solve problems creatively and quickly.
• Strong ability to grasp technical concepts and simplify them for clear communication skills.
• Ability to work independently in a fast-paced environment.
• Ability to speak and write in English.
• Strong knowledge of payment services background is a plus.

Experience:

3 years required

Skills:

Business Development, Excel, Problem Solving, English

Job type:

Full-time

• Act as the main point of contact for merchant related matters, promptly and efficiently addressing inquiries, concerns, and technical issues.
• Provide assistance in resolving issues for merchants, covering tasks such as onboarding, setting up staff accounts, and ensuring all merchant information is accurate and complies with the regulatory requirements.
• Initiation by identifying essential features and requirements for better merchant experience.
• Optimizing workflow by spotting and improving weak points and streamline workflow to elevate overall operational efficiency.
• Effectively liaise with related stakeholders such as Business development, Marketing, Product Management, Customer service to ensure best merchant satisfaction.
• Prepare necessary reporting by collecting, analyzing, and summarizing data trends.
• Requirements: Bachelor's or Master's degree in Engineering, Business, or any related field. Maximum 3 years of working experience. Fresh graduates are welcome to apply Effective communication skills and good command of English.
• Proficient in working with numbers and data organization, especially with MS.
• Excel or Google Sheet.
• Able to work effectively and efficiently towards goals in a complex, diverse and fast-paced environment.
• Strong logical thinking and problem solving skills with initiatives.
• Can-do attitude, eager to learn, detail oriented, good interpersonal skill, and team player.
• Able to solve complex problems through data analysis. (SQL and coding skills are a plus e.g. Google App Script, JavaScript, Python etc.).

Experience:

2 years required

Job type:

Full-time

• 5-year program filled with on-the-job cross-functional experience and learning opportunities within the Operations of Shopee, the leading e-commerce company in Southeast Asia.
• Assignment and ownership of Operations business-critical targets (KPIs) and meaningful projects.
• On-the-ground rotations in Warehouse, Sorting Center and Hubs across the country designed for future Operations leaders.
• Dedicated Manager, Buddy and Mentor committed to help you succeed every step of the way.
• Remark: Please note that applicants may apply to only one program, either GDP or FLP. However, if we find that your profile is a better fit for the program you did not apply to, we may offer you an alternative opportunity later in the application process.
• Rotation Opportunities Rotation 1 - Ground (3-mth) - Supervisor level.
• Rotation 2 - Ground (3-mth) - Supervisor level.
• Rotation 3 - Project (6-mth) - Project team level.
• Rotation 4 - Ground (6-mth) - Manager level.
• What Is The Selection Process? Shortlisted candidates will go through a rigorous selection process with our recruitment and management teams. Application: August 2025 - 18 October 2025.
• Online Assessment: August - November.
• Behavioural Interview: August - November.
• Group Case Assessment: October - November.
• Interview with Senior Leaders: November - December.
• Requirements: Bachelor's degree in any discipline, with no more than 2 years of full-time working experience in any industry (as at 18 October 2025).
• An aspiring game-changer who is excited to learn, immerse and contribute to make online shopping accessible, easy and enjoyable.
• An analytical and solution-centered thinker.
• An effective communicator who can lead a team and collaborate with peers and stakeholders.
• A resilient future leader who can navigate in a fast-paced environment.

Experience:

2 years required

Skills:

Creativity, Creative Thinking, Typography, English

Job type:

Full-time

• Work in a Campaign project team and design key visual logos for various campaigns, including banners and assets for applications. Demonstrate your creativity and expertise in designing for both online and offline media.
• Requirements: Exceptional creativity and innovative design skills.
• Over 2-3 years of experience with design software, particularly Illustrator and Photoshop.
• Proficient in using Adobe Illustrator as the primary design tool.
• Strong creative thinking skills, with the ability to create logos, key visuals, typography and 3D text.
• Basic understanding of marketing and promotional concepts.
• Experience in e-commerce or familiarity with e-commerce operations.
• Excellent organizational and time-management skills for meeting deadlines in a fast-paced environment.
• Effective team player with excellent communication and presentation skills.
• Has a basic understanding of English.

Skills:

Express

Job type:

Full-time

• Report Creation: Prepare and compile summary reports for management, presenting key workforce data insights in a clear and concise manner.
• Data Support: Assist in gathering, cleaning, and organizing data to support accurate reporting and dashboard updates.
• Documentation and Coordination: Maintain data-related documentation and coordinate with the data analyst to ensure timely and accurate reporting for decision-making.
• Requirements: Bachelor s degree in Business, Data analytics, Operations Management, or a related field.
• Fresh grad are welcome.
• Proficiency in creating professional summary reports using Google Sheets & Slides.
• Strong ability to ensure data accuracy and present findings clearly and effectively.
• Capable of managing multiple tasks, tracking data updates, and adhering to tight deadlines.
• Ability to convey data insights effectively to management and collaborate with the data analyst.

Experience:

3 years required

Skills:

Assurance, Express, Compliance, English

Job type:

Full-time

• Collaborate with the Process Excellence team to define and refine process standards, improving both quality and operational efficiency.
• Prepare and present quality reports and performance metrics to key stakeholders, representing the team in important meetings.
• Monitor non-compliant behavior, execute disciplinary actions, and implement penalties to uphold high standards of compliance.
• Lead initiatives to enhance audit methodologies, including streamlining audit processes.
• Drive continuous improvement by identifying operational gaps and working with teams to implement effective solutions.
• Guide, coach and support subordinates and operations at all levels as required.
• Requirements: Bachelor s degree in a related field.
• 3+ years of experience in quality assurance, audit, or operations in a fast-paced environment.
• Strong analytical and problem-solving skills with experience in data-driven decision making.
• Excellent communication skills, both verbal and written, with the ability to present complex data effectively.
• Proficient in project management tools (e.g., Google Workspace).
• Ability to work collaboratively in multicultural environments and adapt to changing priorities.
• Ability to identify a set of prioritize problems and develop a sound hypothesis for the stated problems.
• Fluent in both Thai and English.
• End-to-end ownership for initiatives is expected.
• Strong Leadership skill.

Skills:

Business Development, Data Analysis, Project Management

Job type:

Full-time

• Drive strategic initiatives at regional level by working closely with local markets and.
• various business functions to deliver business impact in growth, profitability, and efficiencyWork closely with local markets to identify opportunities and gaps, review problem.
• statements, and generate useful solutions on regional strategic initiativesConduct data analysis and competitor benchmarking, take a hypothesis-driven.
• approach to address business challenge, identify new growth opportunities and initiate the project with structured business caseProject management responsibilities including supporting teams in driving initiatives.
• on a regional level
• Requirements:Strong business acumen, critical thinking and ability to form actionable insights and.
• recommendation using analytic skillsStrong project management, stakeholder management and communication skills.
• Team player, humble, organized and results driven.
• Able to work in fast-paced and dynamic environment.

Experience:

1 year required

Skills:

Branding, Google Ads, Analytical Thinking

Job type:

Full-time

• Manage a portfolio of high-spending sellers and provide tailored Shopee Ads consultation.
• Design and execute ads strategy using Shopee Ads tools such as Product Ads, Shop Ads, Branding Ads and Content Ads.
• Drive on platform Ads Spend growth by identifying untapped potential and providing data-driven recommendations.
• Monitor performance metrics like ROAS, GMV, CTR, conversion Rate, and optimize campaigns accordingly.
• Conduct regular business reviews (monthly or quarterly) with sellers, showcasing performance and improvement areas.
• Work closely with internal teams (Category, Marketing, Product) to align campaign timing and maximize exposure.
• Push sellers to adopt advanced ad solutions or participate in feature testing (e.g., GMV Max beta, new targeting tools).
• Support in educating sellers on Shopee Ads best practices, budget planning, and feature updates.
• Requirements: Bachelor s Degree in Marketing, Business, Economics, or related field.
• 1-3 years of experience in digital advertising, performance marketing, or key account management in an e-commerce or agency environment. (Fresh graduate is welcome to apply).
• Prior experience managing Shopee Ads or similar on-platform ads tools (e.g., Lazada Ads, TikTok Ads, Meta Ads, or Google Ads).
• Strong analytical thinking with experience using Excel, dashboards, or BI tools for performance tracking.
• Familiarity with ads KPIs: ROAS, GMV, CTR, Conversion Rate.
• Confident in client-facing communication, storytelling with data, and influencing stakeholders.
• A growth mindset, with the ability to push clients on budget decisions and act as a true consultant, not just an executor.

Experience:

3 years required

Skills:

Financial Analysis, Excel, SQL, English

Job type:

Full-time

• Analyze financial performance both at platform level and on targeted initiative basis - identify business opportunities and influence budget approval and allocation process based on financial analysis.
• Analyze financial performances across different Shopee markets in Southeast Asia and other Regions.
• Work with stakeholders to build financial models / forecasting models for new initiatives and new business segments. Analyse P&L impact of the new initiatives and desig ...
• Manage internal cost and performance tracking process with the goal of improving this workflow over time.
• Summarize key results and present to senior management on a bi-weekly basis or as required for project approvals.
• Liaise internally and externally across multiple teams to obtain necessary information for analysis and ensure successful execution of given projects.
• Support other functions in budget planning, budget request process inquiries, and budget execution on a daily basis.
• Work closely with budget owners to support the annual, quarterly and monthly budget process. Perform analysis on prior years/quarters/months spending.
• Build forecasts using historic trends plus commercial input from business functions. Perform the monthly analysis and discuss the forecast with the related budget owners. Control of the monthly spending versus expected forecast.
• Requirements: 0-3 years of experience in related field.
• Prior experience in audit, finance, banking or consulting is an advantage.
• Proficient with financial terms and concepts with good understanding of standard business P&L items.
• Strong stakeholders management and communication skills.
• Outstanding structural thinker, with strong time-management and organizational skills.
• Self-driven with willingness to learn and improve.
• Strong sense of responsibility and able to work under pressure to deliver results.
• Fluent in English, Proficient in Excel; Technical skills such as SQL is a plus but not required.
• Fresh graduates are welcome.

Experience:

2 years required

Skills:

Social media, Social Media Management, Quality Assurance

Job type:

Full-time

• Supervise daily handling of customer complaints, inquiries, and problem cases.
• Ensure timely and effective resolution in line with service level agreements (SLAs).
• Analyze recurring issues and work with relevant teams to reduce case volumes.
• Lead the SWAT team to manage urgent delivery issues such as stuck, lost, or high-priority parcels.
• Coordinate with operations and ground teams to resolve escalated delivery issues quickly.
• Maintain close monitoring and reporting of high-priority cases to leadership.
• Work closely with SPX operations, customer service, and logistics teams to improve end-to-end service experience.
• Liaise with tech or product teams for system improvements or tools needed for case resolution.
• Track KPIs such as resolution time, CSAT (Customer Satisfaction Score), and all of OKRs areas.
• Use data to find root causes and develop action plans to improve performance and reduce case backlogs.
• Lead and mentor a team of agents or specialists managing case and SWAT activities.
• Conduct regular training, performance evaluations, and process updates.
• Identify customer pain points and suggest enhancements to services or processes.
• Proactively work on initiatives to reduce customer effort and increase satisfaction.
• Requirements Bachelor s degree in Business, Communications, or a related field.
• 5+ years of experience in customer service, with at least 2-3 years in a supervisory or managerial role.
• Proven experience managing teams in live, non-live and SWAT customer service environments (Call, Email, Social media, etc.).
• Strong understanding of all mile delivery and logistics processes.
• Ability to interpret KPIs like CSAT and delivery SLA metrics.
• Strong communication and interpersonal skills to collaborate across teams (CS, Operations, Warehouse and others related).
• Conflict resolution and escalation management abilities.
• Capable of leading a SWAT team and making quick decisions under pressure.
• Proactive mindset for root cause analysis and implementing improvements.
• Comfortable working in fast-paced, high-pressure environments with quick turnaround times.
• Experience with SWAT, Crisis, social media management, live chat platforms, and call technology is a plus.
• Knowledge of e-commerce or logistics industries is a plus.
• Familiarity with quality assurance practices and performance monitoring is a plus.

Skills:

Express, Analytical Thinking

Job type:

Full-time

• Monitor fleet movements in real time using tracking systems to ensure trip visibility and timely deliveries.
• Handle exceptions such as delays, breakdowns, or accidents through immediate response and proper escalation protocols.
• Act as the central point of contact for cross-mile operations, coordinating between drivers, SOCs, and relevant teams.
• Investigate root causes for delivery delays and provide corrective action suggestions.
• Prepare and share daily performance reports, including key metrics like on-time delivery rates and delay reasons.
• Requirements: Bachelor's Degree in Logistics, Supply Chain Management, Transport Management, or a related field preferred (Fresh Graduate is welcome).
• Proficient in Microsoft Excel (data tracking, reporting).
• Experience in fleet operations, logistics, transportation or maintenance is a strong plus.
• Analytical thinking and problem-solving skills to optimize schedule and manage exceptions.
• Able to work independently and manage multiple priorities.
• Able to work Mon-Sat and working shifts.

Skills:

Express, Microsoft Office

Job type:

Full-time

• Bachelor's degree, no specific field required.
• Excellent in problem-solving, communication, and coordination with team and others.
• Have analytical skills to measure performance and monitor the process of operation.
• Excellence in Microsoft Office/Google G-Suite.
• Experience in the logistics industry, especially Express business is a plus.
• Can-do attitude, Ability to work under pressure and in a fast-paced environment.
• Working 6 days per week (Mon-Fri work at office / Sat work from home).
• New graduates are welcome.

Experience:

1 year required

Skills:

Data Analysis, Project Management

Job type:

Full-time

• Assist in driving strategic initiatives (project-based role) across different markets and achieving business impact in growth, profitability, and efficiency.
• Learn and contribute to the overall strategy while gaining valuable experience.
• Work closely with local markets to identify opportunities and gaps, review problem statements, and generate useful solutions on regional strategic initiatives.
• Support data analysis and competitor benchmarking, take a hypothesis-driven approach to address business. challenges, identify new growth opportunities and initiate the project with a structured business case.
• Requirements: 1-3 years of experience working.
• Previous experience management consulting or e-commerce industry would be preferred.
• Strong business acumen, critical thinking and ability to form actionable insights and recommendations using analytic skills.
• Strong project management, stakeholder management and communication skills.
• Team player, humble, organized and results driven.
• Able to work in fast-paced and dynamic environment.

Experience:

2 years required

Skills:

Express, Finance, Project Management, English

Job type:

Full-time

• Liaise with seller experience, CTO, hub, on-site, and other related teams on data and insights.
• Assist on capacity and volume planning among all channels within first mile and hub.
• Responsible in the implementation of cross functional projects to ensure smooth execution within timelines and objectives.
• Coordinate and deep-dive into rationalizing the situations and propose improvements.
• Proactively identify issues and their root causes and response in a timely manner.
• Collaborate with operations, finance, and product team to make sure things run as plan.
• Requirements: 2-5 years experience in e-commerce, project management, operations, management consulting or related fields.
• Bachelor's degree in business administration, economics, engineering or related field.
• Outstanding analytical and numerical skills, comfortable working with large sets of data and complex analysis.
• Strong business acumen and critical thinking.
• Proactive and self-driven, high curiosity and drive to solve problems.
• Excellent communication and collaboration, high command in English and Thai.
• Skill in Excel, SQL/Python is a plus.

Skills:

Express, Risk Management

Job type:

Full-time

• Serve as the main point of contact for gathering evidence, CCTV footage, and relevant information for assigned fraud cases.
• Coordinate with other relevant teams to prepare for interrogation sessions.
• Participate in the interrogation sessions of offenders and culprits.
• Draft investigation reports for supervisor review.
• Act as a CCTV real-time monitor as requested or assigned by the supervisor.
• Participate in security-related projects as assigned.
• Manage other Security-Related tasks as assigned.
• 1-Year contract (with the possibility of extension)
• Working from Monday to Saturday, with Sundays off
• Requirements: Bachelor's degree in a related field.
• Experience in Fraud Investigation, Fraud Prevention, Loss Prevention, Government Affairs, Government Relations, or Risk Management-related positions.
• Previous experience as a Police/Military Official or other government official is advantageous.
• Familiarity with reviewing CCTV footage.
• Availability to be on-call for emergency issues.

Experience:

3 years required

Skills:

Analytical Thinking, English

Job type:

Full-time

• Help ensure that our operations run smoothly.
• Deal with systemic abnormality and complexity in Operations function.
• Demonstrate leadership to guide the overall project requirements in initiation, planning, execution, monitoring, evaluation, and closure.
• Able to pioneer and congregate project workforce.
• Organize and optimize project resources (budget, timeline, workforce).
• Set up process to deal with possible issues (new and existing features, promotions, workflows, projects).
• Coordinate with internal teams and external partners to solve errors.
• Proactively identify key opportunities to improve business results by utilizing applicable methodologies and tools to design and implement viable solutions aimed at resolving root causes.
• Requirements:0-3 years of working experience (in area of consumer / digital lending, or similar retail financial products is a plus).
• Bachelor s or Master s degree in Engineering, BBA, or any related field.
• Strong logical and analytical thinking.
• Strong in problem-solving and leadership skills.
• Proficient in working with numbers and data organization, especially with MS Excel or Gsheet.
• Flexible with time (issues that require attention can occur at unusual hours).
• Excellent interpersonal, and communication skills and good command of English.

Experience:

2 years required

Skills:

Data Analysis, Excel, SQL, English

Job type:

Full-time

• As the expert of inventory management, you will design and implement a comprehensive inventory control system to ensure accurate inventory counts, reasonable stock levels, and minimal capital occupation. You will formulate inventory planning strategies based on historical sales data, market demand forecasts, and lead times, determining optimal reorder points and safety stock quantities for different products.
• You will track critical inventory metrics like inventory accuracy rate, turnover rate, and obsolete stock ratio. By organizing regular cycle counts and annual physical ...
• Warehouse inventory staff will rely on your guidance to execute stock checks, replenishments, and inventory adjustments. You will develop standardized inventory management procedures, promote the use of inventory management systems (WMS), and train the team on inventory control methods. Your work will ensure that the warehouse has the right products in the right quantities at the right time, supporting smooth outbound operations and reducing the risk of stockouts or overstock.
• Requirements: 2-5 years of experience in inventory management, warehouse operations, or supply chain roles, with a proven track record in inventory control and system implementation; candidates with relevant internship experience in large-scale warehouses are considered.
• Strong analytical skills, with the ability to interpret sales data, demand forecasts, and inventory metrics to inform planning decisions.
• Proficiency in using inventory management systems (WMS) and data analysis tools (e.g., Excel, SQL, or business intelligence software) to track inventory and generate insights.
• Familiarity with inventory control methodologies, such as ABC analysis (categorizing items by value/importance), cycle counting techniques, and safety stock calculation models.
• Experience in developing standardized operating procedures (SOPs) and training teams on inventory management best practices.
• Excellent problem-solving skills, with the ability to investigate inventory discrepancies and implement effective corrective actions.
• Strong attention to detail, ensuring accuracy in inventory counts, data entry, and process execution.
• Good communication and collaboration skills to work with cross-functional teams (procurement, outbound, suppliers) and align inventory strategies with broader operational goals.
• Adaptable to dynamic environments, such as handling seasonal demand fluctuations or adjusting inventory plans for new product launches.
• Familiarity with warehouse operations (e.g., storage layouts, picking/put-away processes) and relevant equipment (e.g., barcode scanners, RFID) is preferred.
• Proficient in verbal and written English communication, with the ability to document procedures, train teams, and collaborate with international stakeholders if needed.