Shopee (Thailand) Co., Ltd.
Process & Equipment (Scommerce)
atShopee (Thailand) Co., Ltd.Department Operations
LevelEntry Level
LocationThailand - Bangkok
The Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and conducts root cause analysis when operation performance fluctuates. The Operations team comprises Customer Service, Payment, Listings, Warehouse, Logistics, Seller Operations and Fraud.
About the Team:
The Process & Equipment -inventory team under Operations Excellence focuses on improving outbound warehousing operations across fulfillment centers through process optimization, standardization, cost optimization, and automation support. Additionally, this team oversees warehousing processes related to stock accuracy, inventory movement, cycle counting, and system integration for inventory control.
Job Description:
- As the expert of inventory management, you will design and implement a comprehensive inventory control system to ensure accurate inventory counts, reasonable stock levels, and minimal capital occupation. You will formulate inventory planning strategies based on historical sales data, market demand forecasts, and lead times, determining optimal reorder points and safety stock quantities for different products.
- You will track critical inventory metrics like inventory accuracy rate, turnover rate, and obsolete stock ratio. By organizing regular cycle counts and annual physical inventories, you will identify and resolve inventory discrepancies in a timely manner, analyzing the root causes (such as picking errors, put-away mistakes, or system glitches) and implementing corrective actions.
- Warehouse inventory staff will rely on your guidance to execute stock checks, replenishments, and inventory adjustments. You will develop standardized inventory management procedures, promote the use of inventory management systems (WMS), and train the team on inventory control methods. Your work will ensure that the warehouse has the right products in the right quantities at the right time, supporting smooth outbound operations and reducing the risk of stockouts or overstock.
Requirements:
- 2–5 years of experience in inventory management, warehouse operations, or supply chain roles, with a proven track record in inventory control and system implementation; candidates with relevant internship experience in large-scale warehouses are considered.
- Strong analytical skills, with the ability to interpret sales data, demand forecasts, and inventory metrics to inform planning decisions.
- Proficiency in using inventory management systems (WMS) and data analysis tools (e.g., Excel, SQL, or business intelligence software) to track inventory and generate insights.
- Familiarity with inventory control methodologies, such as ABC analysis (categorizing items by value/importance), cycle counting techniques, and safety stock calculation models.
- Experience in developing standardized operating procedures (SOPs) and training teams on inventory management best practices.
- Excellent problem-solving skills, with the ability to investigate inventory discrepancies and implement effective corrective actions.
- Strong attention to detail, ensuring accuracy in inventory counts, data entry, and process execution.
- Good communication and collaboration skills to work with cross-functional teams (procurement, outbound, suppliers) and align inventory strategies with broader operational goals.
- Adaptable to dynamic environments, such as handling seasonal demand fluctuations or adjusting inventory plans for new product launches.
- Familiarity with warehouse operations (e.g., storage layouts, picking/put-away processes) and relevant equipment (e.g., barcode scanners, RFID) is preferred.
- Proficient in verbal and written English communication, with the ability to document procedures, train teams, and collaborate with international stakeholders if needed.
Skills required
- Data Analysis
- Excel
- SQL
- English (Excellent)
Experience required
- 2 years
Skills optional
- Data Entry
- Procurement
Salary
- Negotiable
Job type
- Full-time
Company overview
Size:2000-5000 employees
Industry:Information Technology
Location:Bangkok
Website:careers.shopee.co.th
Founded in:2015
Ranking:4/5
Shopee makes online shopping easy, secure and fuss-free. Shopee is a mobile focused modern marketplace where everyone can browse, shop and sell products of all kinds anytime and anywhere. Shopee is tailored for Southeast-Asian markets, combining the easiness of consumer driven ma ...
Why join us: Shopee is rapidly online shopping tech company in Thailand and other South East Asian markets. We do innovate on many fronts in online shopping, providing an unique opportunity to learn about ecommerce technologies and trends. We have a multinational and dynamic workplace with gr ...
Head office: Shopee
Benefits
- Professional development
- Dental Insurance
- Five-day work week
- Flexible working hours
- Life Insurance
- Health Insurance
- Maternity leave
- Social Security
- Performance bonus
- Provident fund
- Learning & Development Opportunities
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