Skills:

Legal, Assurance, Automation

Job type:

Full-time

• Monitor 1st Level Services closely and manage any emerging events.
• Monitor Resource and Service Performance actively.
• Assess Customer Complaint Trends and manage 1st Level Incidents.
• Efficiently escalate and manage security incidents.
• Track the progress of incident resolution and employ functional escalation methods where necessary.
• Initiate proactive Problem Management.
• Provide corrective maintenance and execute support for Field Maintenance.
• Ensure Remote Site Access Control and manage a one-off Logical Access Control.
• Execute legal requests at the 1st Level.
• Trace Emergency Calls and manage Right of Way Handling.
• Conduct proactive 1st Level Assurance Support activities.
• Monitor customer experiences and performance assessments based on specific use cases.
• The skills you bring: Ericsson Operations Engine - Mode Of Operations.
• Test Automation Management Tools.
• Test Execution Engine.
• Dealing With Enquiries.
• MS TOP.
• Document Control.
• Software Performance Testing.
• Ericsson RAN Management.
• Ericsson VAS Management.
• Customer Complaint Resolution.
• Client Services.
• ITIL.
• Call Centers.
• Ericsson Packet Core Management.

Experience:

2 years required

Job type:

Full-time

• We are looking for dynamic young talent or recent graduates with 0-2 years of experience (including internships) who are passionate about building a future leadership career in supply chain management. This role offers a unique opportunity to grow within our organization, develop strategic thinking, problem-solving skills, and leadership capabilities in an end-to-end supply chain environment. You will be part of a team driving key initiatives from demand forecasting to delivery, influencing stakeholders, managing risks, and helping the company achieve its goals with a focus on cont ...
• Support and participate in the end-to-end supply chain processes, including demand forecasting, risk management, and delivery management.
• Collaborate with cross-functional teams and stakeholders to influence decisions and achieve organizational targets.
• Drive initiatives that promote positive change and improve supply chain operations.
• Apply strategic thinking to solve complex problems and contribute to continuous improvement projects.
• Develop leadership skills by managing small projects or teams, adapting responsibilities according to your strengths and growth.
• Learn and grow through exposure to various supply chain functions, helping to shape the future direction of the organization.
• Recent graduate or early career professional with up to 2 years of relevant experience (including internships).
• Strong leadership potential with the ability to inspire and work well with others.
• Strategic thinker with excellent problem-solving skills.
• Positive mindset and eagerness to drive change and innovation.
• Excellent communication and interpersonal skills to collaborate effectively across international teams.
• Adaptability and willingness to take on diverse tasks and responsibilities.
• Strong initiative and motivation for continuous learning and professional growth.
• Basic understanding of supply chain concepts such as forecasting, risk management, and stakeholder management is a plus.

Skills:

Legal, Assurance, Automation

Job type:

Full-time

• Monitor 1st Level Services closely and manage any emerging events.
• Monitor Resource and Service Performance actively.
• Assess Customer Complaint Trends and manage 1st Level Incidents.
• Efficiently escalate and manage security incidents.
• Track the progress of incident resolution and employ functional escalation methods where necessary.
• Initiate proactive Problem Management.
• Provide corrective maintenance and execute support for Field Maintenance.
• Ensure Remote Site Access Control and manage a one-off Logical Access Control.
• Execute legal requests at the 1st Level.
• Trace Emergency Calls and manage Right of Way Handling.
• Conduct proactive 1st Level Assurance Support activities.
• Monitor customer experiences and performance assessments based on specific use cases.
• The skills you bring: Ericsson Operations Engine - Mode Of Operations.
• Test Automation Management Tools.
• Test Execution Engine.
• Dealing With Enquiries.
• MS TOP.
• Document Control.
• Software Performance Testing.
• Ericsson RAN Management.
• Ericsson VAS Management.
• Customer Complaint Resolution.
• Client Services.
• ITIL.
• Call Centers.
• Ericsson Packet Core Management.