Operation Support (SPX Express) (Junior/Senior)

atShopee (Thailand) Co., Ltd.
Department Operations
LevelEntry Level
LocationThailand - Bangkok

The Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and conducts root cause analysis when operation performance fluctuates. The Operations team comprises Customer Service, Payment, Listings, Warehouse, Logistics, Seller Operations and Fraud.


Job Description:
  • Responsible for Fleet and Hub Operations performance.
  • Assisting the management in day-to-day coordination of business operational activities and administrative tasks
  • Ability to handle or assist projects in terms of working scope and operation performance tracking
  • Coordinate with hub for examining in business operation
  • Summarize operations performance and ground staff attendance
  • Solving issues related to the work-flow operation

Requirements:
  • Bachelor's degree, no specific field required.
  • Excellent in problem-solving, communication, and coordination with team and others
  • Have analytical skills to measure performance and monitor the process of operation
  • Excellence in Microsoft Office/Google G-Suite
  • Experience in the logistics industry, especially Express business is a plus
  • Adaptability and flexibility
  • Can-do attitude, Ability to work under pressure and in a fast-paced environment
  • Working 6 days per week from 9:00 AM to 6:00 PM (Alternating holidays on Saturdays / Sundays)
Salary
  • Negotiable
Job type
  • Full-time

Company overview

Size:2000-5000 employees
Industry:Information Technology
Location:Bangkok
Website:careers.shopee.co.th
Founded in:2015
Ranking:4/5

Shopee makes online shopping easy, secure and fuss-free. Shopee is a mobile focused modern marketplace where everyone can browse, shop and sell products of all kinds anytime and anywhere. Shopee is tailored for Southeast-Asian markets, combining the easiness of consumer driven ma ...

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Why join us:

Shopee is rapidly online shopping tech company in Thailand and other South East Asian markets. We do innovate on many fronts in online shopping, providing an unique opportunity to learn about ecommerce technologies and trends. We have a multinational and dynamic workplace with gr ...

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Head office: Shopee
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