Experience:

5 years required

Skills:

Management, Thai, English

Job type:

Full-time

• Own the product roadmap for both BPTW (Engagement survey, Analytics, AI Features) and WorkVenture's job posting solutions (AI-driven candidate matching, resume search, hiring analytics).
• Turn feedback from Sales and Marketing into prioritized product decisions, and align roadmap and trade-offs directly with C-level leadership.
• Directly manage WorkVenture's Head of IT Development, oversee the UX/UI implementation and assure alignment with customer expectations.
• Drive AI-powered features such as processing survey responces, engagement insights, candidates applications - guided by feedback and requirements.
• Support Sales on key accounts and stay close enough to customers and candidates to inform every roadmap call.
• Balance new features delivery against platform constraints and value to the business development.
• What You'll Bring.
• 5+ years of product management experience, ideally in B2B SaaS, HR-tech, marketplaces, or recruitment platforms.
• Hands-on experience shipping AI- or ML-driven product features (matching/recommendation engines, predictive analytics, applied generative AI), with enough technical fluency to scope this work credibly with engineers.
• Experience managing or closely directing an engineering lead or technical team, as the primary point of accountability for delivery without being the one writing the code.
• Strong stakeholder management skills and a track record of working cross-functionally with Sales, Marketing, and executive/C-level leadership.
• An analytical, metrics-first approach to prioritization; comfortable defining KPIs and reading dashboards.
• Excellent written and spoken English.
• Bachelor's degree in business, computer science, or a related field, or equivalent practical experience.
• Nice to Have.
• Experience operating in a lean startup or scale-up environment where product, engineering, and go-to-market move fast.
• Prior experience with HR-tech, or recruitment-marketplace products specifically.
• Experience presenting directly to founders or C-suite executives.
• Familiarity with survey methodology or people analytics.
• Why Join us.
• Competitive salary, commensurate with experience.
• A high-ownership role with direct influence on product and company direction.
• Small but talented team that moves fast in a collaborative environment.
• The opportunity to shape flagship products at the center of Thailand's HR-tech and employer-branding market.

Experience:

5 years required

Skills:

Thai, English

Job type:

Full-time

• Own the growth of BPTW: expand the program across industries and company sizes in Thailand.
• Shape how the market perceives BPTW - position it around the real problems HR leaders care about.
• Develop and refine sales presentations, proposals, pricing, and market positioning.
• Identify and pursue new business opportunities, partnerships, and growth channels.
• Build lasting relationships with senior HR leaders and decision-makers - as a peer who understands their challenges firsthand.
• Employer Branding Services.
• Drive the delivery and growth of our other employer branding services (EVP consulting, engagement surveys, employer branding campaigns and content).
• Lead the Company.
• People Management.
• Lead the day-to-day operations of the company and act as the leader the team looks to.
• Own hiring end-to-end: recruit, onboard, and build the team as we grow.
• Set clear goals, run performance evaluations, and coach team members to develop their skills.
• Build a workplace culture that lives up to the standard we certify others against.
• Plan and allocate resources and priorities across client projects and internal initiatives.
• Operations.
• Continuously improve workflows, processes, and internal coordination.
• Take end-to-end ownership: spot problems early, remove blockers, and get things across the finish line.
• Connect Strategy to Execution.
• Meet with the Strategy Board every two weeks to align in direction, then translate agreed strategic goals into concrete plans, owners, and deadlines.
• Supervise cooperation with external parties (clients, partners, vendors, and media).
• Represent WorkVenture in strategic meetings with clients' HR and executive stakeholders.
• What We're Looking For.
• You come from the world of HR. You have worked in the HR department of an organization - or in a role close to senior management - and you know the real problems HR faces every day: engaging employees, building culture, evaluating and developing teams, and proving impact to leadership. Now you want to do something new: use that knowledge to grow products that solve exactly those problems.
• You don't need a sales background - commercial skills can be learned, and we will support you. What can't be taught is genuine passion for the product and real credibility with HR buyers.
• What Success Looks Like.
• Within your first year, success means delivering on both mandates in equal measure: BPTW is growing steadily with new certified companies across more industries and the Top50 event runs successfully - and the team is performing, engaged, and developing under your leadership.
• 5+ years of experience in HR, People Management, or roles close to senior management - preferably within medium or large organization.
• Understanding of HR challenges: employee engagement, company culture, performance evaluation, and talent retention.
• 3+ years managing people or teams - you know how to hire well, give honest feedback, and develop people.
• Genuine passion for the product space - tools and services that help companies manage people, improve culture, and evaluate teams.
• Fluent in Thai and English (written and spoken).
• Strong organizational and execution skills - hands-on, proactive, and able to run multiple workstreams without losing the details.
• Nice-to-have.
• B2B sales, business development, or other commercial experience (helpful, but domain knowledge and drive matter more).
• Experience with engagement surveys, employer branding, HR tech, or awards/certification programs.
• Experience in an agency, consulting, or professional services environment.
• Why Join Us.
• Work with Thailand's leading companies: you'll cooperate with some of the country's largest organizations and their HR and executive teams.
• Salary 80,000 THB plus performance-based executive incentives - you share directly in the growth you create.
• Well-established programs: BPTW and Top50 are recognized by HR professionals across Thailand - a strong foundation to build on.
• A small, talented team that moves fast: dynamic, collaborative, and free of corporate layers - decisions are made quickly and your impact is visible.

Experience:

3 years required

Skills:

English, Thai

Job type:

Full-time

• Client & Survey Coordination: Guide clients through survey preparation, submitting employee data, survey settings, timelines, and custom questions..
• Survey Setup: Configure surveys in the WorkVenture Admin Panel and coordinate additional technical requirements with our internal IT team..
• Project Management: Track deadlines, follow up on required information, and keep clients and internal teamaligned throughout the project..
• Reporting & Celebration: Coordinate the final report meeting, dashboard guidance, props andcertificates delivery and help organize on-site celebration activities..
• Certification Promotion: Support clients in using their Best Places to Work badges across career pages, job boards, social media, and other communication channels..
• Employer Branding Support: Assistwith other WorkVenture Employer Branding projects, including video productions, events, and general project coordination..
• Bachelor's degree in any field..
• Strong organizational skills and attention to detail..
• Confident and professional when communicating with clients..
• Able to manage several projects, deadlines, and follow-ups at the same time..
• Fluent in Thai with good working proficiency in English..
• Comfortable using online systems, spreadsheets, and administrative tools..
• Proactive, responsible, flexible, and willing to help wherever coordination is needed..
• Experience in project coordination, client service, events, HR, or Employer Branding is beneficial but not required..
• Salary.
• THB 25,000 - 30,000 per month, depending on experience and qualifications.
• Why Join Us?.
• You will work with well-known companies, gain hands-on experience in employee engagement and Employer Branding, and manage projects with a visible impact - from survey insights to company-wide certification celebrations.

Skills:

Budgeting, Branding

Job type:

Full-time

• กำหนดวัตถุประสงค์เชิงกลยุทธ์ (Strategic Objectives) และทิศทางธุรกิจ (Business & Functional Strategy) ของหน่วยงาน EV Growth ให้สอดคล้องกับเป้าหมายหลักขององค์กร.
• จัดทำและบริหารงบประมาณประจำปี (Annual Budgeting) ของฝ่ายงาน เพื่อให้การใช้ทรัพยากรเกิดความคุ้มค่าและบรรลุผลตอบแทนสูงสุด (ROI).
• วางแผนและกำกับดูแลการขยายฐานผู้ใช้ผ่านผลิตภัณฑ์ EV Card และบริการที่เกี่ยวข้อง เพื่อเร่งการเติบโตของรายได้ (Revenue Growth).
• ออกแบบกลยุทธ์การตลาดแบบ Performance Marketing เพื่อกระตุ้นยอดขายและยอดการใช้งานในสถานีอัดประจุไฟฟ้า.
• ริเริ่มและบริหารความร่วมมือทางธุรกิจแบบ Co-Branding กับพันธมิตรหลัก เช่น EleX by EGAT และคู่ค้าเชิงกลยุทธ์รายอื่นๆ เพื่อขยายสิทธิประโยชน์และโครงข่ายผู้ใช้งาน.
• สร้างความแข็งแกร่งให้กับ Brand Positioning ในฐานะผู้นำด้าน EV Ecosystem.
• บริหารจัดการภาพรวมของ Premium Member Active ผ่านกลยุทธ์ CRM และ Loyalty Program เพื่อเพิ่ม Life Time Value (LTV) ของลูกค้า.
• ใช้ Data Analytics ในการวิเคราะห์พฤติกรรมลูกค้าเพื่อนำมาปรับปรุงกิจกรรมทางการตลาดให้แม่นยำ (Personalized Marketing).
• กำกับดูแลการปฏิบัติงานในภาพรวม บริหารจัดการทรัพยากรบุคคลภายในทีมให้ทำงานได้อย่างมีประสิทธิภาพ.
• โค้ชชิ่งและพัฒนาศักยภาพทีมงาน พร้อมกำหนด Key Performance Indicators (KPIs) ที่ท้าทายและติดตามผลอย่างเป็นระบบ.
• จบการศึกษาระดับปริญญาตรี การตลาด บริหารธุรกิจ Digital Marketing เศรษฐศาสตร์ หรือสาขาอื่นๆที่เกี่ยวข้อง.
• มีประสบการณการทำงานด้าน Marketing / Growth / CRM / Digital 8 ปีขึ้นไป.
• เชี่ยวชาญการวางแผน Marketing Strategy และ Campaign Management.
• มีประสบการณ์บริหาร Partnership / Co-Branding.
• สามารถวิเคราะห์ ROI และ Data-driven Decision Making.
• ถ้ามีประสบการณ์ในอุตสาหกรรม Automotive, EV, Financial Services, Retail,Loyalty Program, Food and Beverage หรืออุตสาหกรรมที่เกี่ยวข้อง จะพิจารณาเป็นพิเศษ.
• สามารถใช้ Microsoft Office ได้คล่อง.

Skills:

Compliance, Multitasking, English

Job type:

Full-time

• Handle daily administrative tasks and document control for engineering and site teams.
• Process expense claims, purchase requests, and vendor documents accurately.
• Coordinate with site construction management on schedules, materials, and reporting.
• Support project tracking, meeting arrangements, and data updates.
• Ensure compliance with company procedures and filing standards.
• Job QualificationsBachelor s in related field.
• 1-3 years admin experience; construction background preferred.
• Strong coordination, communication, and multitasking skills.
• Proficient in MS Office; detail-oriented and reliable.
• Fluent in English both written and verbal.
• Ability to use MS Excel.
• Goal-Oriented, Unity, Learning, Flexible.

Skills:

ERP, Automation, Industrial Engineering, English

Job type:

Full-time

• Provide strategic leadership, vision, and governance for enterprise-wide business process transformation, ERP optimization, and digital transformation initiatives.
• Define and execute the long-term vision, strategy, and roadmap for the ERP ecosystem to support business growth, operational excellence, and organizational objectives.
• Align ERP strategies, digital initiatives, and process transformation programs with the company's overall business strategy.
• Lead end-to-end business process redesign and Lean transformation initiatives to improve efficiency, productivity, and operational performance.
• Evaluate existing business processes and identify opportunities for process optimization, automation, and standardization through ERP capabilities and digital technologies.
• Collaborate with senior business leaders and cross-functional stakeholders to identify transformation opportunities and deliver sustainable business improvements.
• Oversee the planning, execution, and governance of ERP implementation, enhancement, integration, and digital transformation projects, ensuring delivery on time, within scope, and within budget.
• Coordinate with internal development teams, external vendors, and system integrators to deliver ERP customizations, system integrations, upgrades, and technical enhancements.
• Establish governance frameworks, project standards, and best practices to ensure successful execution of transformation initiatives.
• Manage strategic relationships with software vendors, technology partners, and system integrators to maximize business value and solution effectiveness.
• Monitor project performance, manage risks and issues, and provide regular updates and strategic recommendations to executive leadership.
• Drive continuous improvement by leveraging emerging technologies, automation, and best practices to enhance business capabilities and organizational agility.
• Automation.
• Define and execute the enterprise-wide digital automation strategy aligned with global business goals.
• Evaluate new technologies to continually modernize the company's tech Lead the assessment of current business workflows across departments Redesign and streamline end-to-end processes to eliminate waste, reduce cycle times, and maximize overall productivity.
• ฺฺBuild deploy and govern the automation solutions.
• Oversee the portfolio of automation projects, ensuring delivery on time, within budget Oversee the design and analytics, data modeling, and executive dashboards.
• Translate complex data science and statistical findings into clear, high-impact business strategies Perform quick win solution to solve the problem driving the AI initiative from conceptual to production deployment..
• Bachelor's degree or higher in Industrial Engineering, Computer Science, Information Technology, Operational Research or any related field.
• 10 years up Strong Experience in Process Improvement and Project Management.
• Advanced knowledge in SAP, ERP, Accounting, BA.
• Experience in Digital Platform, Retail, Energy industry are preferred.
• Strong analytical, innovative and logical thinking, problem solving, and problem identification skills.
• Good leadership skill, relationship building, interpersonal, communications, and persuasive skills.
• Excellent verbal and written communication skills in English and Thai.

Job type:

Full-time

• วิเคราะห์ข้อมูลทางการเงิน วิเคราะห์สภาพแวดล้อมของอุตสาหกรรมและความเป็นไปได้ของธุรกิจ รวมถึงความสามารถในการชำระหนี้ เพื่อให้ทีมงานใช้ในการวิเคราะห์สินเชื่อ และประเมินปัจจัยสนับสนุน/ปัจจัยเสี่ยงอย่างเป็นระบบ.
• กำหนดวงเงินและเงื่อนไข ให้เหมาะสมกับความเสี่ยงของลูกค้า.
• ตรวจทานการจัดอันดับความเสี่ยง (Credit Risk Rating) และบันทึกเสนออนุมัติสินเชื่อก่อนนำเสนอต่อคณะกรรมการสินเชื่อ เพื่อให้การวิเคราะห์มีความสมเหตุสมผลและเพียงพอต่อการประเมินความเสี่ยงในการพิจารณาอนุมัติสินเชื่อ.
• ดูแลและประสานงานกับหน่วยงานกลั่นกรองสินเชื่อและหน่วยงานที่เกี่ยวข้อง เพื่อสนับสนุนกระบวนการพิจารณาอนุมัติสินเชื่อให้เป็นไปอย่างมีประสิทธิภาพ.
• พิจารณาอนุมัติสินเชื่อ ตามระดับอำนาจอนุมัติที่ได้รับมอบหมาย.
• ติดตามคุณภาพสินเชื่อ.
• ดูแลการตรวจสอบการปฏิบัติตามเงื่อนไขของวงเงินสินเชื่อที่ธนาคารกำหนด.
• ติดตามคุณภาพของลูกหนี้ นำเสนอจัดชั้น เปลี่ยนแปลงการจัดชั้นของลูกหนี้ให้ถูกต้องตามนโยบายของธนาคาร.
• ปรับปรุงหนี้.
• กำหนดแนวทางและให้คำแนะนำในการปรับปรุงโครงสร้างหนี้ ให้มีความเป็นไปได้ในทางปฏิบัติและสอดคล้องกับความสามารถในการชำระหนี้.
• ให้คำแนะนำในการเจรจาต่อรองเงื่อนไขการปรับปรุงหนี้ (NPL / Potential NPL) เพื่อให้ได้ข้อสรุปที่ยอมรับได้จากทุกฝ่ายและรักษาผลประโยชน์สูงสุดของธนาคาร.
• ควบคุมดูแลการจัดทำบันทึกอนุมัติปรับปรุงโครงสร้างหนี้และนำเสนอขออนุมัติต่อคณะกรรมการสินเชื่อ และการตรวจสอบการปฏิบัติตามเงื่อนไขของลูกหนี้จนชำระหนี้เสร็จสิ้น.
• วุฒิการศึกษาระดับปริญญาตรีขึ้นไป ด้านบริหารธุรกิจ การบัญชี การเงิน เศรษฐศาสตร์ หรือสาขาที่เกี่ยวข้อง.
• มีประสบการณ์ด้านการวิเคราะห์สินเชื่อธุรกิจ.
• มีความสามารถวิเคราะห์และตรวจสอบข้อมูลทางการเงินได้.
• มีทักษะในด้านการบริหารความเสี่ยง.
• มีความรอบรู้ในผลิตภัณฑ์และบริการต่างๆ ของธนาคาร.
• สอบถามข้อมูลเพิ่มเติม: โทร. 02-----871 (คุณจิรชา).
• ท่านได้อ่านและศึกษานโยบายความเป็นส่วนตัวของธนาคารกรุงไทย จำกัด (มหาชน) ที่ https://krungthai.com/th/content/privacy-policy ทั้งนี้ ธนาคารไม่มีเจตนาหรือความจำเป็นใดๆ ที่จะประมวลผลข้อมูลส่วนบุคคลที่มีความอ่อนไหว รวมถึงข้อมูลที่เกี่ยวข้องศาสนาและ/หรือหมู่โลหิต ซึ่งอาจปรากฏอยู่ในสำเนาบัตรประจำตัวประชาชนของท่านแต่อย่างใด ดังนั้น กรุณาอย่าอัปโหลดเอกสารใดๆ รวมถึงสำเนาบัตรประจำตัวประชาชน หรือกรอกข้อมูลส่วนบุคคลที่มีความอ่อนไหวหรือข้อมูลอื่นใด ซึ่งไม่เกี่ยวข้องหรือไม่จำเป็นสำหรับวัตถุประสงค์ในการสมัครงานไว้บนเว็บไซต์ นอกจากนี้ กรุณาดำเนินการให้แน่ใจว่าได้ดำเนินการลบข้อมูลส่วนบุคคลที่มีความอ่อนไหว (ถ้ามี) ออกจากเรซูเม่และเอกสารอื่นใดก่อนที่จะอัปโหลดเอกสารดังกล่าวไว้บนเว็บไซต์แล้วด้วย ทั้งนี้ ธนาคารมีความจำเป็นต้องเก็บรวบรวมข้อมูลส่วนบุคคลเกี่ยวกับประวัติอาชญากรรมของท่านเพื่อบรรลุวัตถุประสงค์ในการพิจารณารับบุคคลเข้าทำงาน หรือการตรวจสอบคุณสมบัติ ลักษณะต้องห้าม หรือพิจารณาความเหมาะสมของบุคคลที่จะให้ดำรงตำแหน่ง ซึ่งการให้ความยินยอมเพื่อเก็บรวบรวม ใช้ หรือเปิดเผยข้อมูลส่วนบุคคลเกี่ยวกับประวัติอาชญากรรมของท่านมีความจำเป็นสำหรับการเข้าทำสัญญาและการได้รับการพิจารณาตามวัตถุประสงค์ดังกล่าวข้างต้น ในกรณีที่ท่านไม่ให้ความยินยอมในการเก็บรวบรวม ใช้ หรือเปิดเผยข้อมูลส่วนบุคคลเกี่ยวกับประวัติอาชญากรรม หรือมีการถอนความยินยอมในภายหลัง ธนาคารอาจไม่สามารถดำเนินการเพื่อบรรลุวัตถุประสงค์ดังกล่าวข้างต้นได้ และอาจ ทำให้ท่านสูญเสียโอกาสในการได้รับการพิจารณารับเข้าทำงานกับธนาคาร.

Skills:

Compliance

Job type:

Full-time

• Design and engineer onshore/offshore pipeline systems for gas, oil, or energy projects.
• Perform pipeline sizing, hydraulic analysis, stress analysis, and material selection.
• Prepare technical specifications, drawings, datasheets, and BOQs.
• Support feasibility studies, cost estimates, and project development activities.
• Coordinate with EPC contractors, vendors, and cross discipline teams.
• Review engineering deliverables and ensure compliance with international codes and standards (ASME, API, DNV, ISO).
• Support construction, installation, testing, and commissioning activities.
• Participate in pipeline integrity, risk assessment, and safety reviews.
• Provide technical input for bidding, tendering, and contract evaluation.
• Job Qualifications.
• Bachelor's degree in Mechanical or Pipeline Engineering.
• 7 years of experience in pipeline engineering (oil, gas, or energy projects).
• Strong knowledge of pipeline design codes and standards.
• Experience with gas transmission or energy infrastructure is an advantage.
• Fluent in English both written and verbal (Minimum 750 TOEIC score).
• Ability to travel/work upcountry and abroad.
• Goal - Oriented, Unity, Learning, Flexible.

Skills:

Accounting, Budgeting, Financial Analysis

Job type:

Full-time

• Own and manager Wealth P&L and financial performance in partnership with FP&A, covering revenue, costs, profitability, and key financial drivers.
• Establish financial KPIs, targets, and performance dashboards aligned with One Wealth strategic priorities.
• Monitor performance against Budget / OP / MTBP / Forecast, identify key drivers and gaps, and recommend corrective actions.
• Provide profitability insights by wealth subsegment, product, channel, and strategic initiative to support business prioritization.
• Financial Planning & Forecasting.
• Lead annual OP, MTBP, and rolling forecast processes for the Wealth Segment.
• Translate Wealth strategy and initiatives into financial targets, revenue assumptions, cost requirements, and expected business outcomes.
• Challenge business assumptions and conduct scenario analysis to support sound financial (commercially realistic and sustainable) and strategic decisions.
• Track financial benefits and returns from strategic investments and transformation initiatives.
• Cross-Business Performance Steering.
• Coordinate financial targets and performance across Wealth, Retail Products, and Subsidiaries to ensure alignment with Wealth priorities.
• Partner with Retail Banking Product, SME, Corporate Banking, and Subsidiary teams to assess performance, profitability, growth opportunities, and contribution to the Wealth P&L.
• Establish performance governance and review mechanisms for key Wealth strategic initiatives.
• Strategic Business Analytics & Management Insights.
• Develop executive insights on revenue, AUM, fee income, product penetration, customer profitability, and other key Wealth metrics.
• Identify key performance drivers, risks, and growth opportunities and translate them into actionable recommendations.
• Lead financial assessments and business cases for new propositions, products, partnerships, campaigns, and strategic investments.
• Provide fact-based recommendations on investment priorities, acceleration, and resource allocation based on business returns.
• Executive Reporting & Management Communication.
• Prepare CEO / EXCO / Management-level performance reports and business reviews with clear executive insights and recommended actions.
• Consolidate complex financial and business information into concise management messages and decision materials.
• Education & Experience.
• Bachelor's degree or higher in Finance, Accounting, Economics, Business Administration, or related fields.
• MBA / Master's degree or relevant professional qualification would be an advantage.
• Experience.
• 10+ years of experience in banking, financial services, wealth management, FP&A, business planning, strategy, performance management, or related fields.
• Strong experience in P&L management, budgeting, forecasting, financial analysis, and business performance management.
• Experience working across multiple business functions, preferably in a large banking / financial services organization.
• Experience working with Retail Products and/or Wealth Management is highly preferred.
• Demonstrated experience in translating business strategy into financial plans, KPIs, and measurable business outcomes.
• Required Capabilities.
• Financial & Commercial Acumen.
• Strong understanding of P&L, revenue drivers, cost management, profitability, budgeting, forecasting, and financial planning.
• Strong understanding of banking / wealth economics, including AUM, fee income, deposits, lending, product profitability, and customer economics.
• Able to connect business activities with their financial impact.
• Strategic Thinking.
• Able to see beyond financial reporting and understand the strategic implications behind performance numbers.
• Strong commercial judgment with the ability to identify growth opportunities and performance risks.
• Able to develop business cases and make recommendations based on financial and strategic trade-offs.
• Influencing & Stakeholder Management.
• Strong ability to work across FP&A, Product, Retail Banking, Subsidiaries, and other functions without direct authority.
• Confident in challenging assumptions and influencing senior stakeholders using facts and commercial logic.
• Strong collaboration and negotiation skills.
• Executive Communication.
• Excellent ability to convert complex financial information into simple, concise executive messages.
• Strong PowerPoint and financial modelling capabilities.
• Other Soft skills.
• Strong ownership mindset with the ability to operate independently.
• Comfortable working in a fast-changing transformation environment.
• High attention to detail while maintaining a strategic, bankwide-level perspective.

Skills:

Assurance

Job type:

Full-time

• Provide hands-on technical leadership in API testing, test automation, performance testing, and service virtualization/mocking.
• Define and drive standardized, scalable automation frameworks and engineering practices, including integration with CI/CD pipelines.
• Evaluate and introduce new testing technologies, tools, and AI-enabled solutions to improve QA productivity and effectiveness.
• Performance & Non-Functional Testing.
• Lead the performance testing strategy, assessment, execution, and reporting for Open Banking API services.
• Provide technical guidance on performance test design, service virtualization/mocking, result analysis, and performance risk identification, working with relevant teams to drive resolution.
• Quality Strategy, Governance & Continuous Improvement.
• Define and implement QA strategy, standards, and practices to ensure effective and consistent quality delivery.
• Define, monitor, and analyze QA metrics to identify quality risks, gaps, and improvement opportunities.
• Drive continuous improvement in QA processes, automation, testing efficiency, and quality governance to improve product quality and release readiness.
• Delivery, Prioritization & Stakeholder Management.
• Manage QA capacity, priorities, and testing scope across multiple concurrent initiatives, balancing timeline, resources, quality, and delivery risks.
• Apply a risk-based approach to recommend testing priorities and provide stakeholders with clear options and trade-offs when facing resource, timeline, or scope constraints.
• Drive cross-functional problem solving to remove quality and delivery blockers, while clearly communicating risks, dependencies, and recommendations to senior stakeholders.
• People Leadership & Team Effectiveness.
• Lead, coach, and develop QA Engineers and QA Leads, strengthening technical, leadership, and career capabilities.
• Set clear expectations, provide regular feedback, and manage performance and development across the QA team.
• Build a collaborative One-Team QA culture across internal and external teams, aligning QA practices, ownership, and ways of working.
• Bachelor's degree in Computer Science, Engineering, or a related field.
• 8+ years of experience in Software Quality Assurance / Quality Engineering, including at least 3 years in a QA leadership or management role.
• Strong hands-on experience in API testing and test automation, with solid understanding of automation architecture, framework design, and maintainability.
• Practical experience in performance testing, including test design, execution, analysis, and reporting.
• Experience with service virtualization, mocking, or simulation for testing distributed systems.
• Hands-on experience with relevant tools/frameworks such as RestAssured, Karate, Postman/Newman, JMeter, Selenium, Cypress, Playwright, or equivalent technologies.
• Good understanding of CI/CD, version control, and modern software delivery practices.
• Strong leadership, people management, coaching, communication, and stakeholder management skills.
• Strong analytical and problem-solving skills, with the ability to manage multiple projects, priorities, and delivery constraints.
• Experience with Agile/Scrum/Kanban, cloud environments, security testing, or AI-assisted quality engineering is an advantage.
• Please note that we will get in touch with shortlisted candidates only.
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• The bank needs to and will have a process for verifying personal information related to the criminal history of applicants before they are considered for employment with the bank.