เงื่อนไขการค้นหา

ประสบการณ์:

7 ปีขึ้นไป

ทักษะ:

Business Development, Problem Solving, Quantitative Analysis, Japanese, English

ประเภทงาน:

งานประจำ

• Bachelor s degree or equivalent diploma.
• Dynamic leader with experience and passion for managing large and diverse teams across multiple workflows in a fast-paced environment, able to deal with rapid change and ambiguity.
• Minimum 2+ years' of people management experience as a Sr Manager in Fraud and Risk Operations in Payment System that includes Fraud chargebacks, Customer Complaints and Escalations too.
• Strategic thinker with strong analytical and problem-solving skills.
• 10+ years of experience in operations, preferably in BPO/ITES industry.
• 7+ years of people management experience, including managing managers, and a strong desire to develop team members.
• Empathy for the Social community platform users and passion to create an exceptional user experience and provide outstanding support.
• Excited to be part of a global operations teams, design effective business operations, tackle complex problems, and develop individual team members.
• Adaptable and energized by a fast-paced environment; Significant experience in a complex fast paced environment.
• Excellent written and verbal communication skills.
• Having high cultural awareness of political and social situations is a plus!.
• Proficiency in English and Japanese.
• Build a positive relation with Client in order to create new business opportunities.
• Identify potential risks and opportunities of improvement in the process and suggest solutions.
• Responsibilities:Manage the overall performance and governance of the Statements of Work (together with Vendor Account Management / Business Development). Manage the day-to-day operations in accordance with requirements and SLAs set out in SOW. Prompt identification and resolution of Service delivery issues including implementation of preventative measures. Transition management during set up phase or expansion phases.
• Establish the Vendor infrastructure necessary to perform the Services, including all technology, financial, human resources, security, facilities and communication resources. Install all Service delivery processes and Service Level reporting mechanisms.
• Provide exceptional people management, mentorship and career development to members of the team, including Managers, TLs, and Agents, achieve low attrition levels and high employee engagement. Flag and escalate business risks timely to the Client and Stake holders.
• Lead the group of Managers and drive process deliveries and process excellence through consistent monitoring and critical inputs.
• Ability to Deep Dive on customer complaints and appeal cases received from business line including user appeal document, user analysis and trend analysis.
• Ability to Deep Dive on completed transactions that being flagged with high-risk flag for post manual review to evaluate if is a potential fraud, and instantly share fraud trend to fraud strategy team. Strictly following chargeback operation standard SOP and requirement to handle representment case.
• Ability to guide the team on completing the chargeback cases within SLA/Pre-set time given, ensuring all the representment documents are gathered correctly and match the case with chargeback reason.
• Provide mentorship, guidance and career development to direct reportees and members of their team. Lead a high-performing team through an exciting transition to build problem solving, critical thinking, analytical and technical capabilities which will enable the department to develop deeper, more scalable solutions.
• Establish team goals and work with direct reports on strategies for executing, measuring progress and sharing results. Deliver projects involving quantitative analysis, industry research, and strategy development, working directly with global cross-functional teams to problem solve analytical approaches and develop solutions.
• Identify actionable insights, suggest recommendations, and influence team strategy through effective communication.
• Protect Clients ecosystem, prevent fraudulent activity, enforce our TOS and policies, ensuring compliance across a global user base of millions.
• Drive Managers and Operations teams to deliver value adds, continuous improvements, and productivity/quality gains.
• Streategize and execute Client/Leadership directions and decisions following the change management process.
• Mantain an effective Client relationship with proactive communication followed by POA and closed loop.

ประเภทงาน:

งานประจำ

• วุฒิการศึกษาระดับปริญญาตรีขึ้นไป ด้านบริหารธุรกิจ การบัญชี การเงิน เศรษฐศาสตร์ การตลาด หรือสาขาที่เกี่ยวข้อง.
• มีความรู้ด้านการประสานงาน การนำเสนอ การกลั่นกรองงาน หรือมีประสบการณ์ในงานที่เกี่ยวข้องไม่น้อยกว่า 5 ปี.
• มีความรู้ด้านกระบวนการปฏิบัติงาน ระบบงาน และระเบียบปฏิบัติงานของสาขา.
• มีความรู้ด้านงบประมาณ ค่าใช้จ่าย การบริหารทรัพยากรบุคคล และงานธุรการ.
• มีทักษะด้านการวิเคราะห์ข้อมูล ประมวลผลข้อมูล และการนำเสนอ.
• มีมนุษยสัมพันธ์ที่ดี มีทักษะและความสามารถในการสื่อสารได้อย่างมีประสิทธิผล.
• มีวุฒิภาวะ มีความเป็นผู้นำ และสามารถวางแผน บริหารจัดการ วิเคราะห์ปัญหา และแก้ไขปัญหาเฉพาะหน้าได้ดี.
• มีความสามารถในการใช้ภาษาอังกฤษได้ในระดับดี..
• ท่านได้อ่านและศึกษานโยบายความเป็นส่วนตัวของธนาคารกรุงไทย จำกัด (มหาชน) ที่ https://krungthai.com/th/content/privacy-policy ทั้งนี้ ธนาคารไม่มีเจตนาหรือความจำเป็นใดๆ ที่จะประมวลผลข้อมูลส่วนบุคคลที่มีความอ่อนไหว รวมถึงข้อมูลที่เกี่ยวข้องศาสนาและ/หรือหมู่โลหิต ซึ่งอาจปรากฏอยู่ในสำเนาบัตรประจำตัวประชาชนของท่านแต่อย่างใด ดังนั้น กรุณาอย่าอัปโหลดเอกสารใดๆ รวมถึงสำเนาบัตรประจำตัวประชาชน หรือกรอกข้อมูลส่วนบุคคลที่มีความอ่อนไหวหรือข้อมูลอื่นใด ซึ่งไม่เกี่ยวข้องหรือไม่จำเป็นสำหรับวัตถุประสงค์ในการสมัครงานไว้บนเว็บไซต์ นอกจากนี้ กรุณาดำเนินการให้แน่ใจว่าได้ดำเนินการลบข้อมูลส่วนบุคคลที่มีความอ่อนไหว (ถ้ามี) ออกจากเรซูเม่และเอกสารอื่นใดก่อนที่จะอัปโหลดเอกสารดังกล่าวไว้บนเว็บไซต์แล้วด้วย ทั้งนี้ ธนาคารมีความจำเป็นต้องเก็บรวบรวมข้อมูลส่วนบุคคลเกี่ยวกับประวัติอาชญากรรมของท่านเพื่อบรรลุวัตถุประสงค์ในการพิจารณารับบุคคลเข้าทำงาน หรือการตรวจสอบคุณสมบัติ ลักษณะต้องห้าม หรือพิจารณาความเหมาะสมของบุคคลที่จะให้ดำรงตำแหน่ง ซึ่งการให้ความยินยอมเพื่อเก็บรวบรวม ใช้ หรือเปิดเผยข้อมูลส่วนบุคคลเกี่ยวกับประวัติอาชญากรรมของท่านมีความจำเป็นสำหรับการเข้าทำสัญญาและการได้รับการพิจารณาตามวัตถุประสงค์ดังกล่าวข้างต้น ในกรณีที่ท่านไม่ให้ความยินยอมในการเก็บรวบรวม ใช้ หรือเปิดเผยข้อมูลส่วนบุคคลเกี่ยวกับประวัติอาชญากรรม หรือมีการถอนความยินยอมในภายหลัง ธนาคารอาจไม่สามารถดำเนินการเพื่อบรรลุวัตถุประสงค์ดังกล่าวข้างต้นได้ และอาจ ทำให้ท่านสูญเสียโอกาสในการได้รับการพิจารณารับเข้าทำงานกับธนาคาร.

ทักษะ:

Finance, English

ประเภทงาน:

งานประจำ

• Monitor and analyze business performance of assigned entities, identify area of improvement to ensure achievement of business performance and targets.
• Work in collaboration with oversea subsidiaries and Krungsri business units to manage and execute strategic initiatives/projects.
• Engage in annual strategic planning with ASEAN subsidiaries based on market insights and business acumen.
• Develop executive management reports providing insights of market and business performance.
• Facilitate and support ASEAN new product introduction through efficient governance framework to enable growth expansion.
• Master s degree in business, finance, economics, sales and marketing or related field.
• At least 10 years in banking or related field and in also in management level.
• Consumer Finance in areas such as front-end roles, financial analysis, and initiative driving.
• Product development/management in banking or un-secured/consumer finance e.g. personal loan, sales finance, or credit card.
• Ø Management consulting with strategy development and project management expertise.
• Willing to learn new areas and travel to ASEAN countries.
• Good combination of analytical and execution skills with cross functional teams; more weights on execution caliber.
• Able to travel aboard to meet Krungsri foreign subsidiaries or business partners.
• Very good command of written and spoken English.
• Goal oriented with can-do attitude.

ทักษะ:

Negotiation, English

ประเภทงาน:

งานประจำ

• Monitor and review of risk registers and maintain online ERM system.
• Organize risk management committee meetings - agenda, minutes.
• Work with department risk owners to identify, measure, mitigate and monitor risk.
• Present updates to the Board Risk Committee.
• Provide an independent view regarding proposed business plans and business transactions.
• Build and maintain relationships with internal stakeholders, including senior management, department heads, and employees, to promote risk awareness, communication, and collaboration.
• Provide guidance, support, and training to foster a culture of risk management excellence and continuous improvement.
• Undertake reporting to the Regional CRO.
• Assist with stress test exercises and in establishing risk appetite and tolerance levels.
• Maintain committee charters and risk management guidelines.
• Manage and coordinate the ORSA process for Chubb Samaggi and ACE INA Branch.
• Ensure compliance with local Risk Management regulatory requirements and Global and Regional ERM standards.
• Monitor industry best practices and emerging risk trends to enhance the effectiveness and efficiency of risk management processes. Identify and implement opportunities for process improvement.
• BCP.
• Maintain documentation e.g. business recovery plans, crisis plans etc.
• Organize and ensure exercises and rehearsals are undertaken for both IT and the business.
• Conduct training and awareness for staff on BCP matters.
• Undertake the annual business impact analysis.
• Complete an annual risk assessment.
• Maintain the Business Continuity Plan.
• Ensure compliance with local regulatory requirements and Company s Global standards.
• Other.
• As required but including organizing the company insurance program, completing risk assessment surveys, attending quarterly regional conference calls etc.
• Experience.
• 10 years+ relevant experience in Insurance industry.
• Risk Management and leadership quality.
• Detailed understanding of the industry practices, systems and processes.
• Ability to demonstrate high degree of credibility and influence among senior stakeholders.
• Previous experience working in a multi- national environment in APAC.
• Fluency in Thai and English.
• Good communication and negotiation skills.
• Ability to work with diverse group of stakeholders, both internal and external.
• Highly analytical with the ability to interpret large volumes of data.
• Ability to interpret financial information.

ประเภทงาน:

งานประจำ

• Lead and execute operational strategies for Max Mart convenience stores in alignment with corporate policies, regulatory requirements, and business objectives.
• Oversee end-to-end store operations to ensure efficiency, compliance, and consistent service quality across all branches.
• Develop, standardize, and continuously improve operational processes, SOPs, and workflow to enhance productivity and cost control.
• Monitor and evaluate operational performance, ensuring targets related to sales, quality, and profitability are achieved.
• Establish strategic direction to drive sales growth, optimize resource utilization, and improve overall store performance.
• Supervise documentation, reporting, and operational controls to ensure accuracy, transparency, and compliance with company policies.
• Plan and coordinate operational execution alongside marketing initiatives to maximize commercial performance.
• Lead, coach, and develop operations teams to strengthen execution capability and performance culture.
• Bachelor s or Master s degree in Business Administration, Retail Management, Operations Management, or related field.
• Minimum 8-10 years of experience in retail operations, with at least 3-5 years in a senior leadership role (e.g., Head of Operations, Operations Manager, Retail Director).
• Strong knowledge of retail operations management, store performance metrics, cost control, and compliance standards.
• Proven track record in driving sales growth, improving operational efficiency, and managing multi-branch operations.
• Experience in convenience store, supermarket, or FMCG retail business is highly preferred.
• Strong leadership, strategic thinking, and problem-solving skills.
• Excellent analytical ability with experience in performance monitoring and reporting.
• Strong communication and stakeholder management skills.
• Ability to work in a fast-paced environment and manage cross-functional coordination effectively.

ประเภทงาน:

งานประจำ

• สำเร็จการศึกษาระดับปริญญาตรีหรือสูงกว่า ในสาขาบริหารธุรกิจ เศรษฐศาสตร์ วิศวกรรมศาสตร์ หรือสาขาอื่นที่เกี่ยวข้อง.
• มีประสบการณ์อย่างน้อย 10+ ปี ด้านการปฏิบัติการ การตลาด หรือการพัฒนาธุรกิจ (มีประสบการณ์ด้านการเป็นหัวหน้างานอย่างน้อย 5 ปี).
• ประสบการณ์ด้านการบริหารสถานีบริการไม่น้อยกว่า 12 ปี (มีประสบการณ์ด้านการเป็นหัวหน้างานอย่างน้อย 5 ปี): จะได้รับการพิจารณาเป็นพิเศษ.
• มีประสบการณ์ในอุตสาหกรรมน้ำมันและพลังงาน ค้าปลีก หรือยานยนต์.
• มีความเชี่ยวชาญในการออกแบบ วางระบบ และควบคุมการดำเนินงาน.
• มีแนวคิดและการทำงานที่ขับเคลื่อนด้วยข้อมูล รวมถึงทักษะการวิเคราะห์ข้อมูลที่ดี.
• มีความสามารถในการบริหารงานหลายด้านพร้อมกัน และมีทักษะความเป็นผู้นำในการบริหารทีม.
• มีความสามารถในการคิดอย่างเป็นระบบแบบหลากมิติ และสามารถเชื่อมโยงระหว่างการปฏิบัติการกับกลยุทธ์ทางธุรกิจได้อย่างมีประสิทธิภาพ.
• ต้องมีสิทธิ์ในการทำงานอย่างถูกต้องตามกฎหมายในประเทศไทย.
• สามารถเดินทางไปทำงานต่างจังหวัดได้.
• สามารถ Relocate ภูมิภาคที่ดูแลในอนาคตได้.

ทักษะ:

Industrial Engineering, Project Management, Negotiation, English

ประเภทงาน:

งานประจำ

• Bachelor s degree or higher in Business Administration, Industrial Engineering, Operations Management, or a related field.
• Minimum of 5 years of experience in Process Improvement, Business Analysis, Business Process Analysis, Project Management, or related roles.
• Strong familiarity with project management methodologies and best practices.
• Excellent analytical and problem-solving abilities.
• Strong project management capability.
• Effective communication and negotiation skills.
• Proficiency in Microsoft Office applications.
• Fluency in English, both verbal and written..
• (https://krungsri.com/b/privacynoticeen).
• Remark: The bank needs to and will have a process for verifying personal information related to the criminal history of applicants before they are considered for employment with the bank..
• FB: Krungsri Career.
• LINE: Krungsri Career.
• LinkedIn: Krungsri.
• Talent Acquisition Department
• Bank of Ayudhya Public Company Limited
• 1222 Rama III Rd., Bangpongpang, Yannawa, Bangkok 10120.

ประสบการณ์:

ไม่จำเป็นต้องมีประสบการณ์ทำงาน

ทักษะ:

High Responsibilities

ประเภทงาน:

งานประจำ

• บริหารโปรเจกต์ลูกค้าและโปรเจกต์องค์กร ในรูปแบบวิดีโอ อีเวนต์ และอื่นๆ ภายใต้เซอร์วิสและโปรดักต์ของ THE STANDARD
• กำหนดตารางและระยะเวลา การทำงานภาพใหญ่ของโปรเจกต์องค์กรและลูกค้า
• มอบหมายงาน ให้กับสมาชิกหรือบุคลากรที่เกี่ยวข้อง ควบคุมดูแล และอำนวยความสะดวกเพื่อให้กระบวนการทำงานสำเร็จตามระยะเวลาที่กำหนด
• ติดต่อประสานงาน กับบุคลากรที่เกี่ยวข้อง ทั้งภายในและภายนอกองค์กร เพื่อดูแลการทำงานให้มีประสิทธิภาพ
• ควบคุมค่าใช้จ่าย ให้อยู่ในงบประมาณของโปรเจกต์.
• อายุ 25 ปี ขึ้นไป
• ปริญญาตรี สาขาบริหารธุรกิจ หรือสาขาอื่นๆ ที่เกี่ยวข้อง
• มีประสบการณ์ด้านบริหารธุรกิจ, พัฒนาธุรกิจ ตั้งแต่ 2-4 ปี
• มีความสามารถในการ วิเคราะห์ข้อมูล รวบรวมข้อมูล นำเสนอ และรายงานผล
• มีความรู้ ความเข้าใจในสินค้าและบริการทั้งหมดขององค์กร
• มีความรู้ ความสามารถในการบริหารจัดการงาน ตามที่ได้รับมอบหมาย
• มีความรู้ ความเข้าใจในการผลิตสินค้าและบริการขององค์กร.

ประสบการณ์:

7 ปีขึ้นไป

ทักษะ:

Business Development, Problem Solving, Quantitative Analysis, English

ประเภทงาน:

งานประจำ

• Bachelor s degree or equivalent diploma.
• Dynamic leader with experience and passion for managing large and diverse teams across multiple workflows in a fast-paced environment, able to deal with rapid change and ambiguity.
• Minimum 2+ years' of people management experience as a Sr Manager in Fraud and Risk Operations in Payment System that includes Fraud chargebacks, Customer Complaints and Escalations too.
• Strategic thinker with strong analytical and problem-solving skills.
• 10+ years of experience in operations, preferably in BPO/ITES industry.
• 7+ years of people management experience, including managing managers, and a strong desire to develop team members.
• Empathy for the Social community platform users and passion to create an exceptional user experience and provide outstanding support.
• Excited to be part of a global operations teams, design effective business operations, tackle complex problems, and develop individual team members.
• Adaptable and energized by a fast-paced environment; Significant experience in a complex fast paced environment.
• Excellent written and verbal communication skills.
• Having high cultural awareness of political and social situations is a plus!.
• Proficiency in English and Thai is highly preferred (depends on the market assignment).
• Build a positive relation with Client in order to create new business opportunities.
• Identify potential risks and opportunities of improvement in the process and suggest solutions.
• Responsibilities:Manage the overall performance and governance of the Statements of Work (together with Vendor Account Management / Business Development). Manage the day-to-day operations in accordance with requirements and SLAs set out in SOW. Prompt identification and resolution of Service delivery issues including implementation of preventative measures. Transition management during set up phase or expansion phases.
• Establish the Vendor infrastructure necessary to perform the Services, including all technology, financial, human resources, security, facilities and communication resources. Install all Service delivery processes and Service Level reporting mechanisms.
• Provide exceptional people management, mentorship and career development to members of the team, including Managers, TLs, and Agents, achieve low attrition levels and high employee engagement. Flag and escalate business risks timely to the Client and Stake holders.
• Lead the group of Managers and drive process deliveries and process excellence through consistent monitoring and critical inputs.
• Ability to Deep Dive on customer complaints and appeal cases received from business line including user appeal document, user analysis and trend analysis.
• Ability to Deep Dive on completed transactions that being flagged with high-risk flag for post manual review to evaluate if is a potential fraud, and instantly share fraud trend to fraud strategy team. Strictly following chargeback operation standard SOP and requirement to handle representment case.
• Ability to guide the team on completing the chargeback cases within SLA/Pre-set time given, ensuring all the representment documents are gathered correctly and match the case with chargeback reason.
• Provide mentorship, guidance and career development to direct reportees and members of their team. Lead a high-performing team through an exciting transition to build problem solving, critical thinking, analytical and technical capabilities which will enable the department to develop deeper, more scalable solutions.
• Establish team goals and work with direct reports on strategies for executing, measuring progress and sharing results. Deliver projects involving quantitative analysis, industry research, and strategy development, working directly with global cross-functional teams to problem solve analytical approaches and develop solutions.
• Identify actionable insights, suggest recommendations, and influence team strategy through effective communication.
• Protect Clients ecosystem, prevent fraudulent activity, enforce our TOS and policies, ensuring compliance across a global user base of millions.
• Drive Managers and Operations teams to deliver value adds, continuous improvements, and productivity/quality gains.
• Streategize and execute Client/Leadership directions and decisions following the change management process.
• Mantain an effective Client relationship with proactive communication followed by POA and closed loop.

ประเภทงาน:

งานประจำ

• Define the change vision, acceptance strategy, and roadmap to support large-scale transformation programs.
• Design and execute change initiatives, including developing the required skills, structures, tools, and support mechanisms to drive organizational readiness and adoption.
• Provide expert guidance on Change Management and recommended expertise in Change Analytics, Journey Management, and advanced Stakeholder Management.
• Lead and mentor the change team to ensure high-quality delivery and effective team performance.
• Engage and collaborate with multiple teams across the organization, contributing to strategic decisions and providing cross-team solutions.
• Develop and implement innovative strategies to enhance change adoption and drive business outcomes.
• Facilitate workshops, training sessions, and communication activities to build awareness, understanding, and commitment to change.
• Monitor, measure, and report progress toward the target state, using data-driven insights to assess effectiveness and adjust strategies as needed.
• Foster a culture of continuous improvement, agility, and adaptability within the client organization.
• Partner with leadership to ensure alignment between change initiatives and overall organizational goals.
• 8-12 years of experience in Change Management, Organizational Change, Transformation, or related fields.
• Proven experience leading large-scale change initiatives within complex environments.
• Strong expertise in Change Management; proficiency in Change Analytics and Journey Management is advantageous.
• Advanced capability in Stakeholder Management and influencing senior leaders.
• Excellent communication, facilitation, and leadership skills.
• Ability to solve complex problems, manage multiple workstreams, and deliver outcomes across cross-functional teams.
• Experience working in consulting environments is preferred.

ประสบการณ์:

1 ปีขึ้นไป

ทักษะ:

Research, Business Development

ประเภทงาน:

งานประจำ

• Lead and manage the end-to-end delivery of systems and platforms using agile delivery practices, ensuring quality, scalability, and alignment with business objectives.
• Oversee and grow ICDC, including capacity planning, skills development, demand forecasting, and delivery governance.
• Act as a technical leader and architect, guiding solution design across application, integration, and cloud platforms.
• Partner with business stakeholders to identify, plan, and meet demand across internal teams and client engagements.
• Drive practice growth, including talent development, capability building, delivery standards, and continuous improvement.
• Provide hands-on leadership in middle-layer logic development, backend integration, and handoff to partnering systems.
• Guide and review database design and development, ensuring performance, scalability, and data integrity.
• Perform and oversee primary and secondary research, analysis, and modelling to support technology-enabled solutions for complex client challenges.
• Support project teams in delivering digital solution architectures and high-quality work products that address client business needs and strategic goals.
• Lead and support the preparation of client presentations, solution proposals, and key communications.
• Collaborate with diverse, high-performing teams to solve problems, improve delivery performance, and generate measurable value for clients.
• Uphold the firm s standards, values, and ethos in all interactions with team members and clients.
• Contribute to business development efforts, including proposal development, solution shaping, presentations, and thought leadership materials.
• At Deloitte, we believe in the importance of empowering our people to be leaders at all levels. We connect our purpose and shared values to identify issues as well as to make an impact that matters to our clients, people and the communities. Additionally, Senior Manager across our Firm are expected to:Demonstrate a strong commitment to personal learning and development.
• Understand how our daily work contributes to the priorities of the team and business.
• Understand the set expectations and demonstrate accountability in keeping personal performance on track.
• Actively focus on developing effective communications and relationship-building skills with stakeholders, clients and team.
• Demonstrate an appreciation for working with others.
• Understand what is fundamental to Deloitte s success as a business.
• Demonstrate integrity and an awareness of strengths, differences, and personal impact.
• Develop their understanding of Deloitte and offer a fresh perspective.
• Requirements:Minimum 15 years of relevant experience, with a strong technical background in software engineering and solution delivery.
• At least 7 years of experience managing and leading teams, preferably within a consulting or technology delivery environment.
• Proven experience as a Technical Architect or in a senior technical leadership role.
• FSI domain knowledge is strongly preferred.
• Strong technical proficiency, including systems development experience, troubleshooting, problem-solving, and issue management in multi-platform environments.
• Experience with cloud-native applications and serverless architecture is an advantage.
• Demonstrated ability in communication (oral, written, and presentation), analysis, problem-solving, and both short- and long-term planning.
• Demonstrated portfolio of work showcasing technical and architectural competence.
• Appreciation of the consulting lifestyle, with willingness to travel locally and internationally as required to support project assignments.
• Next Steps
• So what are you waiting for? Join the winning team now.
• Due to volume of applications, we regret only shortlisted candidates will be notified. Requisition ID: 112409In Thailand, the services are provided by Deloitte Touche Tohmatsu Jaiyos Co., Ltd. and other related entities in Thailand ("Deloitte in Thailand"), which are affiliates of Deloitte Southeast Asia Ltd. Deloitte Southeast Asia Ltd is a member firm of Deloitte Touche Tohmatsu Limited. Deloitte in Thailand, which is within the Deloitte Network, is the entity that is providing this Website.

ทักษะ:

Market Analysis

ประเภทงาน:

งานประจำ

• Develop and implement dealer strategies to drive sales volume within assigned areas.
• Expand and manage Krungsri Auto Key Dealers and strengthen dealer partnerships..
• Monitor dealer performance, track sales targets, and prepare monthly forecasts and reports.
• Analyze market trends, competitor activities, and dealer performance to identify opportunities.
• Organize and support marketing campaigns, promotional activities, and product launch events.
• Conduct regular dealer visits and maintain strong relationships with dealer partners.
• Design customized campaigns and initiatives to improve dealer performance.
• Coordinate with internal teams to maximize financial service utilization and achieve sales targets.
• Prepare performance reports, market analysis, and business insights for management.
• QualificationsBachelor s degree in Marketing, Business Administration, or related fields.
• Minimum 4 years of work experience, with at least 1 year in dealer management, automotive, or sales-related roles..
• Strong relationship management and communication skills.
• Good analytical and reporting abilities.

ทักษะ:

Budgeting, Good Communication Skills

ประเภทงาน:

งานประจำ

• Supervision: Assist in overseeing daily operations of the restaurant, including staff management and customer service.
• Staff Management: Schedule staff, and ensure they adhere to the restaurant s policies and procedures. Handling Shift Change request, leave request, staff attendance record, and approve OT request.
• Daily briefing: Attend pre-mail briefing with RM in liaison with Kitchen team. -.
• Then conduct daily meeting/briefing with team, subordinate. Before shift started, before leaving and transfer table/customer to the next shift.
• Customer Service: Ensure high-quality customer service, look, grooming of staff and address customer concerns or complaints. - Hand on Customer Service: Participate and assist wait staff when required.
• Assistant Restaurant Manager. - Inventory Management: Manage inventory levels, order supplies, and control costs as well as weekly, monthly and random stock take in the responsible area.
• Financial Management: Monitor and report on financial aspects, such as sales, expenses, and budgets.
• Quality Control: Act as Quality Control person, check both food, drink appearances as well as staff grooming during the operation.
• This to ensure that the club maintain food quality and safety standards, and ensure adherence to health and safety regulations.
• Experience: Previous experience in the restaurant industry, with a proven track record in a managerial or supervisory role.
• Leadership Skills: Strong leadership and team management abilities.
• Customer Service: Excellent customer service skills and the ability to handle customer concerns effectively.
• Financial Acumen: Proficiency in financial management, budgeting, and cost control.
• Communication: Good communication skills to interact with staff, customers, and senior management.
• Organizational Skills: Strong organizational skills and attention to detail.
• Flexibility: Willingness to work irregular hours, including evenings, weekends, and holidays.
• Certification: Some employers may require food safety certifications and/or a degree in hospitality or a related field.

ทักษะ:

Compliance, Project Management, English

ประเภทงาน:

งานประจำ

• Lead the Engineering & Building Systems (MEP) function to ensure operational reliability, safety, and cost efficiency across properties.
• Define and execute engineering strategy aligned with business goals.
• Oversee all MEP systems (Electrical, Mechanical, HVAC, Plumbing, Fire Protection, BMS).
• Ensure system reliability, preventive maintenance, and minimal downtime.
• Lead engineering projects and capital improvements (on time & within budget).
• Manage CAPEX/OPEX and drive energy & cost optimization.
• Ensure regulatory and safety compliance.
• Lead and develop high-performing engineering teams.
• Bachelor s/Master s Degree in Engineering (Electrical, Mechanical, or related field).
• 10+ years in building system engineering (large commercial properties/malls).
• 3-5 years in senior leadership (Senior Manager/GM level).
• Strong MEP technical expertise and project management experience.
• Proven experience in budget control (CAPEX/OPEX) and energy management.
• Strong leadership, strategic thinking, and problem-solving skills.
• Professional Engineering License is a plus.
• Good command of English.

ทักษะ:

SAP

ประเภทงาน:

งานประจำ

• รวบรวมและวิเคราะห์ข้อมูลทั้งหมดเพื่อนำไปสู่การคาดการณ์ในการขาย(ข้อมูลยอดขาย ช่วงเวลาที่เหมาะสมในการขาย โปรโมชั่น และยอดสินค้าคงคลัง).
• วิเคราะห์ข้อมูลอย่างสม่ำเสมอเพื่อความแม่นยำในการคาดการณ์การขาย.
• ร่วมกับฝ่ายขายจัดทำ sales plan and forecast sales ล่วงหน้า โดยสร้างและใช้แนวทางปฏิบัติที่ดีที่สุด (โดยอ้างอิงสถิติโดยใช้ซอฟต์แวร์) ในการคาดการณ์ยอดขาย.
• การตรวจสอบประสิทธิภาพและ KPI รายเดือน.
• มีประสบการณ์ทางด้าน demand & supply forecast อย่างน้อย 2 ปี สามารถใช้ Microsoft excel ได้ดี หากเคยผ่านการใช้ SAP จะพิจารณาเป็นพิเศษ.
• ค่าเดินทาง เงินช่วยเหลือค่าอาหารกลางวัน ค่ารักษาพยาบาล 30,000 บาทต่อปี เงินแสดงความยินดีในกรณีต่างๆ กองทุนสำรองเลี้ยงชีพ ประกันสุขภาพกลุ่ม ประกันชีวิต..

ทักษะ:

Teamwork

ประเภทงาน:

งานประจำ

• Bachelor degree or Higher in Logistics or related field.
• Minimum of 10 years of responsible experience. (Logistics: Must have).
• Excellent communication and teamwork skills.
• Able to travel to other provinces as required..

ทักษะ:

OCR

ประเภทงาน:

งานประจำ

• Prioritize and manage tasks to ensure alignment with project timeline.
• Documented and optimized business processes aligned with automation best practices.
• Deliver end-to-end digital solutions that meet business requirement.
• Deliver automate solutions that successfully integrate through internal/external system.
• Provide reliable service with measurable accuracy, data validation and tracking activity.
• Reduce of manual tasks, processing errors, and cycle time across business functions.
• Function Descriptions.
• Conduct process assessments and gather user requirements for automation projects.
• Design, build, and support K2 workflows, Smart Forms, SmartObjects, and related components.
• Develop automation scripts or workflows using RPA platforms.
• Configure and train OCR engines to extract structured data from physical and digital documents.
• Manage DMS-related workflows, metadata models, permissions, and integration points.
• Develop API integrations and database connections to enable end-to-end automation.
• Prepare functional/technical specifications, solution documentation, and deployment guides.
• Collaborate with business units to validate requirements and ensure solution usability.
• Perform root cause analysis and corrective actions for system issues or workflow failures.
• Support post-deployment monitoring and continuous process improvement.

ทักษะ:

Business Development, Automation, Industrial Engineering

ประเภทงาน:

งานประจำ

• Define strategic objectives and budget for the Operational Excellence & Business Development function in alignment with corporate goals.
• Establish KPIs, strategic direction, and operational roadmap for the function.
• Oversee overall performance of the function to ensure delivery against strategic objectives (e.g., cost reduction, efficiency improvement, service quality enhancement).
• Manage all resources (people, budget, technology, and data) to ensure operational efficiency and effectiveness.
• Promote a culture of Continuous Improvement through the application of tools and methodologies such as Lean, Six Sigma, Kaizen, Value Stream Mapping, etc.
• Drive cross-functional collaboration with Operations, Business Units, and support functions (e.g., Supply Chain, IT, Quality, Retail Operations) to align goals and processes.
• Define and monitor KPIs on a regular basis and prepare performance reports for senior management.
• Lead Change Management initiatives to ensure improvement projects are implemented smoothly and that new systems/processes are effectively adopted.
• Analyze and assess business process risks and develop control measures to ensure business continuity.
• Evaluate and recommend appropriate technologies and automation/IT tools to support Operational Excellence initiatives.
• Develop team capabilities by identifying training needs, designing learning programs, and supporting team growth and succession development.
• Education.
• Bachelor s Degree (Master s Degree preferred).
• Major.
• Business Administration, Management, Industrial Engineering, or related fields.
• Work Experience.
• Minimum 10-15 years of experience in Operations Management, Process Improvement, Operational Excellence, or similar roles (more may be required in large organizations).
• Proven experience managing large functions/teams and working closely with senior executives.
• Experience in retail, service, fuel/oil, or energy industries will be an advantage.

ประเภทงาน:

งานประจำ

• The F&B Accounting Manager is the senior financial position overseeing all aspects of the food and beverage financial management for The Mall Group's venues. This role is responsible for financial strategy, P&L management, budget oversight, and cost control across all venues. and take care of TMG Accounting for P&L and budget reporting..
• Oversee the preparation and submission of monthly and annual financial reports for all venues.
• Analyze financial data, including trends, variances, and performance metrics, to provide actionable insights to the GGM and other senior leaders.
• Present comprehensive financial reporting to senior management summarizing key financial metrics and performance, and offering recommendations for improvement.
• Track and monitor budget performance, providing monthly forecasts and adjusting financial projections.
• Implement and manage cost control systems to ensure financial efficiency across all venues, focusing on food and beverage costs, labor cost, and overhead expenses.
• Perform cost-benefit analyses on menu items, ingredients sourcing, and supplier contracts to ensure maximum profitability.
• Oversee inventory management, ensuring that inventory systems are accurate and reflect the actual usage of goods.
• Manage cash handling and banking activities, ensuring compliance with company policies and safeguarding financial assets.
• Ensure compliance with all relevant financial regulations, including local tax laws, reporting requirements, and industry standards.
• Work closely with Operations Directors, Culinary Directors, and other senior leaders to ensure financial alignment with operational strategies.
• Coordinate with TMG Accounting on monthly P&L reporting, ensuring timely and accurate financial data is provided to the team.
• Lead a small team of F&B accountants, providing guidance, training and mentorship to ensure adherence to company policies and accurate financial reporting..
• Minimum of 7 years of experience in Financial management, with at least 3 years in a senior accounting or finance role withing the F&B or hospitality industry.
• Proven expertise in budget management, cost control, and P&L reporting in multi-venue operations.
• Strong understanding of accounting principles, financial regulations, and compliance standards.
• Experience with F&B-specific financial management tools and accounting software (e.g., Sage, Quickbooks, etc.).
• Degrees in Accounting, Finance, or related field; professional certification (e.g., CPA, ACCA) are preferred.
• Fluency in English, Thai language skills are highly desirable.

ประสบการณ์:

2 ปีขึ้นไป

ทักษะ:

Energetic, Good Communication Skills, Leadership Skill, Management, Recruitment, Thai, English

ประเภทงาน:

งานประจำ

• Monitor and ensure smooth daily operations across all Browny stores using both online and offline, existing and newly invented tools to achieve the KPI at the lowest cost.
• Analyze sales data and customer behavior to identify opportunities for revenue growth and implement effective strategies.
• Develop and enforce quality standards to maintain high levels of customer satisfaction.
• Oversee and support store managers remotely, providing guidance and ensuring adherence to company policies and procedures.
• Design and implement tools and standard operating procedures (SOPs) to improve operational efficiency and effectiveness.
• Utilize the Browny Hub dashboard to generate reports on store performance, identifying trends and areas for improvement.
• Bachelor's degree in Business Administration, Operations Management, or a related field.
• Minimum of 2-5 years of experience in operations or back-office management, preferably in the retail or service industry.
• Proficient in data analysis and familiar with management systems like Browny Hub.
• Strong leadership and communication skills for effective remote team management.
• Ability to develop and implement operational tools and procedures.
• Fluent in Thai; proficiency in English is an advantage.
• Experience in chain business operations is a strong advantage.
• Why Join Us?.
• At Browny Wash & Dry, we value innovation, efficiency, and customer satisfaction. Joining our team means being part of a forward-thinking company that is revolutionizing the laundromat industry in Thailand. We offer opportunities for professional growth and the chance to make a significant impact on our operations.