Roles and Responsibilities

• Provide Project planning, milestone management, Scope management, Resource forecasting.
• Leverage project management framework and resources to ensure achievement of project milestones and understand key interdependencies.
• Develops tracking process and follow up properly to ensures progress to plan, as well as tracking critical issues until project go live.
• Works with external vendors and working teams (cross-functional team) with clear communication and proper coordination to make sure team have the same page and can go live in accordance to committed timeline.
• Continuously evaluating projects to ensure they are meeting company standards, adhering to project budgets, and meet deadlines.
• For all operation-related project, SOP (Standard of Operation) would be conduct by PMO team.
• Properly present information to project owner, working teams and to leadership.
• Develop project tracking template and method as well as performance monitoring to make sure go-live project is on track.
• Be able to analyze root cause if project does not perform in accordance with commitment.

Job Specification

• A Bachelor's degree in business administration,or related field.
• A Project Management Professional (PMP) Certification may be advantageous.
• A minimum of 10 years' experience in a supervisory position may be advantageous.
• A minimum of 5 years' experience in PMO with a proven record.
• Have operation background would be advantage.
• Strong leadership skills.
• Good written and verbal communication skills.
• Strong attention to details and technicalities.
• Good interpersonal and multi-tasking skills.