เงื่อนไขการค้นหา

ประสบการณ์:

3 ปีขึ้นไป

ทักษะ:

SEM, Industry trends, Data Analysis, English

ประเภทงาน:

งานประจำ

• Customer First.
• Push Boundaries.
• Critical Thinking.
• Build for Scale.
• Less is More.
• Win as One.
• We never settle, and together, we believe in achieving greater heights and realizing endless possibilities ahead of us in the dynamic new era of travel. Care to be a part of this revolution? Join us!.
• Responsibilities:Develop and execute SEM strategies to optimize performance for the hotel and car rental business.
• Manage daily SEM operations, including campaign optimization and task execution.
• Collaborate with cross-functional teams to align SEM activities with overall business goals.
• Analyze data insights and lead test-and-learn initiatives to drive data-driven decision-making and business growth.
• Monitor and optimize SEM campaigns to enhance online presence and booking conversions.
• Maintain awareness of SEM industry trends and implement best practices for continuous performance improvement.
• Qualifications:Bachelor's degree in Marketing, Advertising, Business, or a related field.
• 1-3 years of practical experience in SEM (Hospitality experience preferred).
• Strong data analysis skills, including data mining.
• Familiarity with Python/SQL (a plus).
• Excellent English communication skills (Chinese is a plus).
• Demonstrated learning agility and a proactive approach to industry knowledge.
• Klook is proud to be an equal opportunity employer. We hire talented and passionate people of all backgrounds. We believe that a joyful workplace is an inclusive workplace, one where employees from all walks of life have an equal opportunity to thrive. We re dedicated to creating a welcoming and supportive culture where everyone belongs.

ประเภทงาน:

งานประจำ

• Handles all resident interactions with the highest level of hospitality and professionalism - accommodating special requests whenever possible; resolves resident complaints; assists residents in all inquiries in connection with residence/hotel/resort services, hours of operations, key residence/hotel personnel, in-house events, directions, etc. Responds to all resident requests in an accurate and timely manner making recommendations based on local knowledge and residence practices.
• Processes packages, faxes, messages, and mail which may be either outgoing or incomi ...
• Manages and provides access to the building(s) and units with all vendor/contractor/homeowners service providers and visitors, after previous authorization received, assists with vendor/contractor scheduling, verifies identity and provides appropriate residence access for vendor/contractors and homeowners service providers. Controls entry doors and elevator/lift access.
• Maintains security and restricts access to non-authorized individual during overnight hours.
• Ensures that collateral and information for vendors, restaurants, museums, attractions, maps, and other local attractions are updated and current. Is knowledgeable about what activities are available in the local vicinity (theatre, sports, concerts, shows, special exhibits, sightseeing) and establishes close relationships with vendors in these areas in order to provide information, transportation, ticketing, and reservations for residents.
• Updates homeowner profiles with any relevant information.
• Utilizes a variety of software programs to accurately input special arrangements (i.e. Engineering and Housekeeping requests) the resident has made and ensures accurate billing.
• Monitors the fire alarm panel; responds to any emergency situation, such as providing access to emergency personnel - fire department, ambulance, etc.
• Coordinates the booking of the elevators/lifts for move-in or move-out after the 1st occupancy period is over.
• Complies with all Four Seasons guidelines, policies and procedures.
• Works harmoniously and professionally with co-workers and supervisors.
• ADDITIONAL RESPONSIBILITIES.
• Assists Resident Service Attendants with responsibilities and duties in their absence or due to heavy volume periods.
• Works closely with hotel/resort night shift to ensure the general security of the building.
• Ensures that the Residential Lobby is in optimal condition of cleanliness and tidiness at all times.
• Perform other tasks or projects as assigned by the Guest Services Manager, Assistant Director of Residences or Director of Residences.
• Visa sponsorship is not available for the role. Only successful candidates will be contacted.
• What You Will Bring.
• Candidates with a passion for excellence, expertise in Residential Concierge and proven leadership experience are invited to apply for a career with Four Seasons.
• Candidates must have a firm knowledge of the area and be extremely organized and be able to multi task.
• Previous pre-opening experience is a plus.
• Candidate should hold valid work authorization for Thailand.
• Join Our Team.
• Join a team that is built on mutual respect, collaboration, creativity and a commitment to the highest quality of service. Four Seasons Hotel and Private Residences Bangkok Chao Phraya provides guests with a haven of serenity and luxury in a bustling city. Four Seasons provides employees with the same level of care that we expect to be shared with our guests. We have been ranked in FORTUNE Magazine s 100 Best Companies to work for since 1998.
• What to expect: You will .
• Be a champion of the Golden Rule: Do unto others as you would have them do unto you.
• Be part of a cohesive team with opportunities to learn, grow and develop.
• Have the opportunity to engage in diverse and challenging work.
• Derive a sense of pride in work well done.
• Be recognized for excellence.
• External Facing Job Advertisement.
• Our Concierge team is dedicated to accommodating guest requests from the ordinary to the extraordinary.