Job Title:

Vice President of Hotel Operations

Job Summary:

The Vice President of Hotel Operations is responsible for overseeing the daily operations of all hotels within a company or organization. This includes developing and implementing operational strategies to drive revenue growth, improving guest satisfaction, and managing costs.

Key Responsibilities:

• Develop and implement operational strategies that align with the company's overall goals and objectives

• Manage and oversee the day-to-day operations of all hotels, ensuring high levels of guest satisfaction and efficient use of resources

• Lead and manage a team of hotel managers and directors to drive performance and operational excellence

• Develop and manage hotel budgets, forecasting revenue and expenses, and implementing cost control measures

• Ensure compliance with all company policies and procedures, as well as local, state, and federal regulations

• Analyze market trends and competitive intelligence to identify new opportunities and improve operational efficiencies

• Collaborate with marketing, sales, and revenue management teams to develop and implement effective marketing and revenue strategies

• Maintain effective communication and working relationships with all stakeholders, including hotel owners, investors, and board members

• Develop and implement training and development programs for hotel staff to improve guest satisfaction and employee engagement

Qualifications:

• Bachelor's degree in hospitality management, business administration, or a related field

• 10+ years of experience in hotel operations, including at least 5 years in a senior leadership role

• Strong knowledge of hospitality industry trends, best practices, and regulations

• Excellent leadership and management skills, with the ability to motivate and inspire teams to achieve performance targets

• Strong analytical and problem-solving skills, with the ability to make data-driven decisions

• Excellent communication and interpersonal skills, with the ability to build strong relationships with stakeholders

• Proven track record of developing and implementing successful operational strategies that drive revenue growth and improve guest satisfaction

• Experience managing budgets and financial performance of hotels

• Ability to travel as required to visit hotels and attend meetings and events