เงื่อนไขการค้นหา

ทักษะ:

Finance, Accounting, Negotiation

ประเภทงาน:

งานประจำ

• Open Purchase order to supply chain for Wholesales orders.
• Ordering tracking by delivery date to store and monitor actual sales.
• Perform outbound calls, carry out a variety of sales and profit to new and existing customers.
• Coordinate with cross functional i.e. Finance & Accounting, Store Operation and Supply Chain to Follow up sale process from begin until complete e2e process and ensure customer gets products.
• Maintain customer database and ensure it is up-to-date.
• Gather market trend information for my manager to share with buyers.
• Responding to customer queries on orders, ranges, and products, working with relevant other teams to resolve issues, as required.
• Supporting to resolve customer complaints, escalating to my manager where necessary.
• Stock management for wholesales.
• Other assignments deemed appropriate.
• Bachelor s degree in Business Administration, Supply chain, Economics, Finance or related field.
• 2 years commercial experience (sales & marketing) Understand key business functions and selling process.
• Understanding Retail and B2B business and Sales.
• Computer literacy e.g. MS Excel, PowerPoint with good numerical skills.
• Selling and Negotiation.
• Customer Handling.
• Able to use Market trend and Data Analysis.
• Communication and Stakeholder Management.
• CP AXTRA | Lotus's
• CP AXTRA Public Company Limited.
• Nawamin Office: Buengkum, Bangkok 10230, Thailand.
• By applying for this position, you consent to the collection, use and disclosure of your personal data to us, our recruitment firms and all relevant third parties for the purpose of processing your application for this job position (or any other suitable positions within Lotus's and its subsidiaries, if any). You understand and acknowledge that your personal data will be processed in accordance with the law and our policy. .

ทักษะ:

Legal, Finance, English

ประเภทงาน:

งานประจำ

• Oversee and manage customer service operations that cannot be performed through digital self-service channels, including issuance of official bank certificates, formal correspondence to customers, management of account holders requiring special assistance and coordination with their legal representatives, and execution of orders from authorized government agencies for account freezing and unfreezing procedures.
• Review, verify, and approve all operational transactions and customer service requests to ensure accuracy and regulatory compliance.
• Ensure all operational activities comply with Bank of Thailand regulations, relevant Thai banking laws, and internal compliance policies.
• Manage daily team operations including workload distribution among team members based on task complexity and priority, while ensuring strict adherence to established operational procedures and service standards.
• What we're looking for.
• Bachelor's degree in Business Administration, Finance, Banking, Law, or related field.
• Minimum 7 years of experience in banking operations, with at least 3 years in supervisory role.
• Experience with account management, customer service operations, and regulatory compliance.
• Strong understanding of banking products and services (deposits, loans, payment systems).
• Fluent in Thai and English (both written and spoken).
• Excellent communication and interpersonal skills.
• Strong leadership and team management abilities.
• Customer service orientation with problem-solving skills.
• Quick learner with strong adaptability to rapidly acquire new skills and knowledge in banking operations.
• Technology-savvy with confidence in working with digital systems and platforms, essential for virtual banking environment.
• Detail-oriented and meticulous approach to work with strong attention to accuracy and thoroughness in all operational activities.
• Prior experience in bank branch operations, particularly in customer service, account management, and document processing, will be given special consideration due to the nature of operational requirements in this position.
• What we offer.
• Competitive salary and performance-based bonuses.
• Comprehensive health and wellness benefits.
• Opportunities for professional development and career advancement.
• Access to company discounts and exclusive employee perks.
• If you're ready to embark on an exciting career in the dynamic world of Fintech, we encourage you to apply now!.