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Upload ResumeExperience:
5 years required
Skills:
Recruitment, Leadership Skill, Teamwork, English
Job type:
Full-time
Salary:
฿53,000 - ฿70,000, negotiable
- HR Operations & Compliance.
- Oversee end to end HR operations for the brand, ensuring accurate, timely, and compliant processes across Recruitment, C&B, ER, and HR administration.
- Implement HR policies, procedures, and workflows that support operational effectiveness and comply with labor laws and company guidelines.
- Partner with store/operations leaders to ensure consistent application of HR standards and resolve employee issues with fairness and alignment to brand culture.
- Manpower Planning & Workforce Management.
- Develop and execute manpower planning to support brand expansion, new store openings, and productivity optimization.
- Monitor headcount, turnover, labor ratios, and workforce trends; provide insights to support effective decision making.
- Collaborate with Operations on forecasting staffing needs and ensuring the right talent availability for both frontline and management levels.
- Capability Development & Performance Culture.
- Identify capability gaps within operations and brand teams; design and execute training, onboarding, and development programs that enhance operational readiness and service excellence.
- Partner with Operations and L&D to build skill roadmaps, leadership development plans, and certification programs for frontline and management employees.
- Support performance management processes, ensuring alignment to KPIs, feedback culture, and brand expectations.
- Employee Engagement & Culture Activation.
- Lead employee engagement initiatives tailored to the brand identity, promoting strong teamwork, service mindset, and positive employee experience.
- Manage communication, recognition programs, and engagement activities to strengthen brand values and improve retention.
- Monitor employee sentiment and collaborate with the Head of Brand to drive proactive improvements.
- HRIS & Data Insights.
- Utilize HRIS tools to maintain accurate employee data, generate workforce reports, and support data driven decision making.
- Provide timely people insights and dashboards to the Head of Brand to support operational and strategic planning.
- Minimum 5 years of HR experience, preferably in retail, F&B, or multi store operations, with strong HR Operations and workforce planning background.
- Bachelor's degree in Human Resources or related field.
- Strong understanding of HR practices, labor laws, and HR operations workflows.
- Experience in designing training, talent development, or operational capability programs.
- Excellent communication, stakeholder management, and problem solving skills.
- Hands on, proactive, organized, with strong attention to detail.
- Ability to work in a fast paced, brand building environment.
- Good command of English.
- Not the right fit? Set up email alerts as new job postings become available that meet your interest!.
Experience:
5 years required
Skills:
Analytical Thinking, Recruitment, Leadership Skill, Big Data, Tableau
Job type:
Full-time
Salary:
negotiable
- Act as a partner and consultant to engineering managers and leaders: translate.
- stakeholder and engineering questions into measurable metrics/information such.
- as developer velocity, cost efficiency, and code quality, and keep those definitions.
- consistent across reports.
- Design, build, and maintain ETL/ELT transformations, including Spark/Python.
- workflows and warehouse models, so data is accurate, timely, tested, and fit for.
- reporting. As a Senior, review others' pipeline and metric work, raise delivery.
- standards, and unblock the team.
- Analyze large datasets with SQL and Python to support engineering and operational.
- decisions.
- Design and maintain dashboards and visual reports so engineering managers and.
- leaders can explore metrics (for example developer velocity, cost efficiency, and.
- code quality) without a ticket for every chart.
- Improve data reliability through validation, quality checks, observability, production.
- troubleshooting, and query performance tuning. Own published metrics: explain.
- filters and grain, flag numbers that should not be trusted, and recommend next.
- steps.
- Use AI tools (for example Cursor, Claude, or similar) to accelerate SQL.
- development, testing, refactoring, analysis, pipeline work, and documentation, and.
- reject unsafe or unverified output before it reaches production or stakeholders.
- WHAT YOU'LL NEED TO SUCCEED.
- 5+ years in business intelligence, analytics, and/or data engineering, with.
- experience in both stakeholder consulting and hands-on pipeline or data-product.
- work.
- Advanced SQL (joins, window functions, and performance on large datasets).
- Strong Python skills (or similar) for building data pipelines.
- Experience with ETL/ELT and orchestration (for example Kubeflow or similar).
- Strong analytical thinking: comfortable framing business questions, exploring data,.
- and turning results into clear insights.
- Experience building dashboards or visual reports for stakeholders.
- Ability to switch context between stakeholder discussions and hands-on technical.
- work - metrics definition/analysis one day, ETL or data modeling the next.
- Practical AI-assisted development: generate, review, test, and own the result. You.
- can explain what you trusted AI to draft and what you verified yourself.
- Clear written and verbal English, and the ability to work independently with.
- engineers and leaders in an agile environment.
- IT'S GREAT IF YOU HAVE.
- Experience with software-delivery practices such as Agile/Scrum and CI/CD.
- (GitHub Actions, GitLab CI, or similar).
- Interest in developer productivity or engineering analytics.
- Experience with common data platforms / big data technology (e.g., BigQuery,.
- Snowflake, Redshift, Hive, Spark, Vertica, StarRocks, or similar).
- Hands-on experience with visualization or data-serving UIs such as Apache.
- Superset, Tableau, or a lightweight web app.
- Experience building APIs or internal data products beyond dashboards, not only ad-.
- hoc analysis.
- A degree in Computer Science, Engineering, Information Systems, or equivalent.
- practical experience.
- Please review our Hiring Process Guidelines before your interview - click here to learn how interviewing at Agoda works.
- Discover more about working at Agoda.
- Agoda Careers https://careersatagoda.com.
- Facebook https://www.facebook.com/agodacareers/.
- LinkedIn https://www.linkedin.com/company/agoda.
- YouTube https://www.youtube.com/agodalife.
- Equal Opportunity Employer.
- At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
- We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.
- Disclaimer.
- We do not accept any terms or conditions, nor do we recognize any agency's representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.
Experience:
1 year required
Skills:
Microsoft Office
Job type:
Full-time
Salary:
negotiable
- Campaign Coordination & Execution.
- Coordinate the development and rollout of marketing campaigns across direct/indirect/delivery (DI/TA/DL) channels.
- Manage POSM (Point of Sale Materials) requests from stores: ensure artwork, printing and distribution meet requirements.
- Oversee menu updates and revisions: managing artwork, print jobs and distribution of new menu materials.
- Liaise with IT to define and implement new POS functions supporting promotion campaigns.
- Coordinate with creative agency in terms of briefing, design and artwork of advertisement and collateral materials.
- Coordinate with production suppliers to finish all marketing materials and deliver them to all stores.
- Coordinate with media agencies and execute details for any communication activity programmers.
- Tactical Program (Promotion Calendar), Merchandising & Premiums.
- Support and execute tactical program to increase visibility, engagement, and conversion rates to the stores.
- Drive merchandising and premium item programs: coordinate concept, sourcing, logistics and in store implementation.
- Ensure consistent brand standards and optimized in store appeal across all retail outlets.
- New store opening and Renovation.
- Led local store marketing (LSM) initiatives for new store openings and renovations, including pack launches and full activation campaigns throughout its first year to drive sustainable performance.
- Designed and executed LSM programs to improve store performance, collaborating with Area Consultants, Regional Managers and local teams.
- Owned in-store promotional activity: developed LSM plans (promo, media, partners, POSM), cascaded execution to stakeholders, monitored campaign results and ensured excellence.
- Store-Based Marketing Support (Store Type: Tourist BKK / Tourist UPC / SSP).
- Drive sales & Google review & managed store-level marketing execution and supported field with performance analysis comparing actual results to pre-analysis forecasts; identified root causes of gaps and recommended corrective actions.
- Coordinate with stores to ensure readiness of POSM and merchandising materials, and track performance of rollout.
- Monitor in-store campaigns and collaborate with teams to improve performance.
- Competitive overview and trend update.
- Monitored market/retail trends and competitors to identify opportunities and conducted learning analyses to inform future activities.
- Perform other duties assigned by supervisors, including conducting surveys and customer contact activities.
- Bachelor's degree in marketing, Business Administration, Communications or a related field.
- 1+ years of marketing experience, ideally in retail, consumer goods or QSR/food service environment.
- Strong project-management and coordination skills: able to manage multiple tasks, vendors and internal stakeholders.
- Good analytical mindset with ability to interpret performance data and generate actionable insights.
- Excellent communication skills (both written and verbal), and strong attention to detail.
- Ability to work cross-functionally with IT, retail operations, creative/print suppliers and finance teams.
- Proactive, adaptable, and able to thrive in a fast-paced environment.
- Knowledge of POSM production, merchandising execution and event logistics is highly desirable.
- IT-savvy with good proficiency in Microsoft Office.
- Not the right fit? Set up email alerts as new job postings become available that meet your interest!.
Experience:
3 years required
Skills:
Fast Learner, Multitasking, Procurement, Recruitment, YouTube
Job type:
Full-time
Salary:
negotiable
- This is a 10-months contract, with possibility of contract renewal.
- In This Role, You'll Get To.
- Operational ownership and improvement.
- Be the go-to person for all global contract operational questions or issues.
- Support the Legal Operations Team in creating, maintaining, and looking for ways to improve our contracting processes.
- End to end contract lifecycle.
- Intake and CMS record creation (accurate metadata, correct routing), route approvals per delegated authority and coordinate signature, activate executed agreements and maintain the repository, manage signature requests end to end, and monitor expirations/renewals to ensure timely renewals.
- Migration and data quality.
- Execute migration batches from external repositories and the electronic signature solution into the CMS: prepare manifests, perform uploads, reconcile counts, and resolve exceptions within SLAs.
- Perform contract data QC using a data quality tool: verify payment terms and spend; attach execution evidence (completion certificate or equivalent).
- Ensure supplier linkage and resolve exceptions in collaboration with internal stakeholders.
- Controls and reporting.
- Operate daily controls (completeness/accuracy); maintain saved searches/dashboards.
- Surface issues and drive corrective actions with stakeholders; document outcomes for auditability.
- What You'll Need to Succeed.
- Bachelor's degree or equivalent.
- 2-3 years of work experience in related fields.
- Hands-on CLM experience (admin or power user) and e signature platform proficiency.
- Advanced Excel for Operations (pivot, XLOOKUP, data cleanup; Power Query a plus).
- Working knowledge of S2P/P2P and supplier master fundamentals; able to coordinate with Procurement/AP.
- Strong quality/control mindset (maker-checker, reconciliation, audit trail); able to operate to SLAs.
- Excellent written and verbal communication; strong cross-functional stakeholder management.
- High attention to detail; strong organization/multitasking; analytical problem solving.
- Tech savvy, fast learner, curious, comfortable in a fast paced environment.
- Intellectual curiosity, open-minded attitude, and a willingness to learn.
- Experience with international companies is a plus.
- LI-DN2.
- Please review our Hiring Process Guidelines before your interview - click here to learn how interviewing at Agoda works.
- Discover more about working at Agoda.
- Agoda Careers https://careersatagoda.com.
- Facebook https://www.facebook.com/agodacareers/.
- LinkedIn https://www.linkedin.com/company/agoda.
- YouTube https://www.youtube.com/agodalife.
- Equal Opportunity Employer.
- At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
- We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.
- Disclaimer.
- We do not accept any terms or conditions, nor do we recognize any agency's representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.
Experience:
4 years required
Skills:
Project Management, Digital Marketing, Recruitment, eCommerce
Job type:
Full-time
Salary:
negotiable
- Conduct regular analysis of eCommerce performance across Minor Asia hotels, including Web Direct Share, website traffic, conversion rate, direct revenue, booking value, OTA contribution and other relevant KPIs.
- Analyse performance by property, brand, source market, channel and booking period to identify trends, gaps and commercial opportunities.
- Review month-on-month and year-on-year performance to identify significant changes and understand the key drivers behind performance movements.
- Identify hotels with declining direct performance or significant changes in Web Direct Share and provide clear findings and recommendations.
- Analyse direct digital campaign performance, including revenue, spend, ROAS, conversion and market performance, and identify opportunities for optimisation.
- Analyse the relationship between direct and OTA performance to identify opportunities to increase direct contribution where appropriate.
- Review website and booking funnel performance to identify potential conversion gaps and opportunities for improvement.
- Analyse source market and booking behaviour to identify opportunities to improve direct conversion from priority markets.
- Consolidate property-level findings into regional insights and highlight key issues requiring attention from the Regional Director and property teams.
- Develop and maintain regular analysis, reporting and dashboards to provide a clear view of regional eCommerce performance.
- Track the impact of recommended actions and assess whether they are contributing to improvements in direct performance.
- Identify recurring performance issues across multiple properties and recommend regional solutions or best practices.
- Translate data and performance analysis into clear commercial recommendations and action plans for priority hotels.
- Work with property eCommerce, Commercial, Sales & Marketing, Revenue and Distribution teams to validate findings and agree on priorities.
- Challenge existing activities and recommend changes where performance or results are not meeting expectations.
- Follow up with properties on agreed action plans and monitor progress against agreed objectives.
- Measure the impact of implemented actions and provide recommendations for further optimisation.
- Escalate significant performance gaps, risks or opportunities to the Regional Director of eCommerce & Distribution with clear analysis and recommended actions.
- Work directly with properties to identify opportunities to improve Web Direct Share and direct website conversion.
- Review property digital activities, campaigns, offers, content, market targeting and distribution mix to identify potential conversion opportunities.
- Recommend practical actions based on property performance, market trends and booking behaviour.
- Support priority Avani and NH hotels where direct performance is below target.
- Monitor the progress of agreed initiatives and identify where further intervention is required.
- Share successful initiatives across the region and support properties in adopting proven practices.
- Identify successful eCommerce practices from high-performing hotels and markets across Minor Asia.
- Share relevant best practices with property teams and support their implementation.
- Develop practical tools, guidelines and processes to improve consistency in eCommerce execution across the region.
- Support knowledge sharing between properties and encourage the adoption of proven eCommerce practices.
- Identify common challenges across properties and recommend solutions that can be applied at regional level.
- Provide eCommerce support to hotels that do not have a dedicated eCommerce resource or have temporary resource gaps.
- Manage selected task-force assignments and work with property teams to address immediate eCommerce priorities.
- Review the property's eCommerce performance, identify key gaps and establish clear priorities and action plans.
- Provide temporary eCommerce management support during recruitment, transition periods or other resource gaps.
- Ensure task-force support is focused on key business priorities and measurable outcomes rather than routine administrative work.
- Provide recommendations to the Regional Director on the level and duration of support required for properties with ongoing resource gaps.
- Lead or participate in regional eCommerce projects, system implementations and process improvement initiatives.
- Analyse the impact of system, connectivity or process issues on eCommerce performance and work with relevant teams to resolve them.
- Work with regional, corporate and property teams to identify and resolve eCommerce and distribution issues affecting direct business.
- Support the effective adoption and use of Minor Hotels eCommerce systems, platforms and reporting tools.
- Identify opportunities to improve reporting, processes and ways of working across the region.
- Coordinate with internal teams, technology partners and external agencies when required to deliver agreed initiatives.
- Build strong working relationships with Hotel General Managers, Commercial, Sales & Marketing, Revenue, Distribution and eCommerce teams.
- Present performance analysis and recommendations clearly to property and regional stakeholders.
- Work directly with property teams to agree on priorities and ensure actions are implemented.
- Follow up on performance gaps and challenge where progress or results are below expectations.
- Work closely with the Asia Regional eCommerce & Distribution team to ensure property priorities are aligned with the regional strategy.
- Act as a regional point of contact for assigned properties on eCommerce performance and support requirements.
- Key qualifications and experience required.
- Minimum 4-6 years of experience in hotel eCommerce, digital marketing, distribution or a related commercial function.
- Strong understanding of hotel eCommerce, direct booking conversion, digital distribution and online revenue generation.
- Strong analytical skills with the ability to interpret data, identify trends and translate findings into practical commercial actions.
- Good understanding of hotel booking systems, eCommerce platforms, digital marketing channels and distribution systems.
- Experience working across multiple hotels, markets or brands is preferred.
- Strong communication and stakeholder management skills, with the confidence to work directly with hotel management and commercial teams.
- Able to challenge performance and recommend actions based on data and business needs.
- Able to work independently, manage multiple priorities and take ownership of assigned projects and properties.
- Strong problem-solving and project management skills.
- Regional or multi-property hotel experience is an advantage.
- The overall objective of the role is to strengthen eCommerce capability across Minor Asia by providing in-depth performance analysis, identifying commercial opportunities, translating insights into clear property actions, improving Web Direct Share and direct conversion, sharing best practices and providing regional support where property eCommerce resources are limited.
- The role will complement the existing Asia Regional eCommerce & Distribution team by providing dedicated hands-on support at property level while supporting the region's move towards a more centralized eCommerce model.
- Not the right fit? Set up email alerts as new job postings become available that meet your interest!.
Experience:
5 years required
Skills:
Quality Assurance, Architecture, Recruitment, Automation, Leadership Skill
Job type:
Full-time
Salary:
negotiable
- Set the vision and multi-year roadmap for Talent Development, Quality Assurance, and Change & Communications, ensuring they operate as one integrated Enablement engine aligned to CEG business priorities and OKRs.
- Champion the adoption of generative AI across learning, QA, and communications workflows, and lead the function through significant platform migrations and operational transformation.
- Talent Development.
- Own the end-to-end learning architecture, onboarding, continuous learning, leadership development, and specialised upskilling, and drive measurable capability uplift using data from QA and operations to iterate fast.
- Embed coaching frameworks that empower leaders to develop their teams day-to-day, and partner with HR, Operations, and Product to build capability ahead of demand.
- Quality Assurance.
- Lead a QA function that goes beyond scoring, build frameworks that generate actionable behavioural and performance insights, drive automation at scale, and establish calibration processes that ensure consistency across owned sites and BPO partners.
- Use root-cause analysis to influence process, product, and policy decisions upstream, not just to report scores.
- Change & Communications.
- Lead CEG's change management capability for major transformations, build structured frameworks covering impact assessment, adoption tracking, and resistance management as standard practice across the organisation.
- Own CEG's internal communications strategy: leadership messaging, channel management, engagement programmes, and knowledge architecture that keeps a distributed global workforce informed and aligned.
- People Leadership.
- Lead, develop, and inspire a team of 140 across three sub-functions, coaching direct reports to operate with strategic independence and building a high-performance culture with clear accountability at every level.
- Drive team engagement and retention; advocate actively for your people's growth and next career moves.
- Stakeholder Engagement.
- Act as a trusted partner to CEG Operations, HR, Product, and Technology leadership, translating Enablement outputs into business impact and representing the function at senior leadership level.
- Manage BPO partner relationships to ensure Enablement standards are consistently embedded beyond Agoda's owned sites.
- Required Experience.
- 10+ years of progressive experience in Learning & Development, Quality, or Organisational Effectiveness, with at least 5 years in a senior leadership role managing multi-functional teams.
- Demonstrated track record leading at least two of the three disciplines (TD, QA, Change & Communications) in a large, complex, customer-facing environment.
- Experience designing and scaling learning programmes, QA frameworks, or change initiatives in a contact centre, BPO-managed, or global operations context.
- Strong data orientation, you use metrics to make decisions, evaluate impact, and challenge assumptions, not just to report activity.
- Proven ability to lead through ambiguity and deliver in a high-velocity, iterative environment; comfortable with fast change and imperfect information.
- Excellent communication and influencing skills, able to engage credibly at C-suite level and on the contact centre floor.
- Experience managing or partnering with BPO / outsourced operations is strongly preferred.
- Preferred / Nice-to-Haves.
- Experience with generative AI tools applied to learning design, QA automation, or communications.
- Background in travel tech, e-commerce, or other high-volume digital consumer businesses.
- Familiarity with knowledge management systems and content governance in large-scale operations.
- Why Agoda.
- Scale that matters, your work shapes the capability and performance of thousands of customer-facing professionals across a global operation.
- A data-first, fast-iteration culture where ideas are tested, results are measured, and good work is recognized, no politics, no bureaucracy for its own sake.
- Access to the resources, best practices, and talent networks of Booking Holdings, one of the world's leading technology companies.
- A genuinely diverse, collaborative team spanning dozens of nationalities, with a Bangkok Operational HQ that is a hub of energy, innovation, and opportunity.
- Competitive compensation, comprehensive benefits, and real scope to grow into broader CEG, Agoda or Booking Holdings leadership.
- Please review our Hiring Process Guidelines before your interview - click here to learn how interviewing at Agoda works.
- Discover more about working at Agoda.
- Agoda Careers https://careersatagoda.com.
- Facebook https://www.facebook.com/agodacareers/.
- LinkedIn https://www.linkedin.com/company/agoda.
- YouTube https://www.youtube.com/agodalife.
- Equal Opportunity Employer.
- At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
- We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.
- Disclaimer.
- We do not accept any terms or conditions, nor do we recognize any agency's representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.
Experience:
3 years required
Skills:
Recruitment, Assembly, YouTube, English
Job type:
Full-time
Salary:
negotiable
- This role is based in Bangkok and on hybrid work setup, relocation will be provided for successful applicants who aren't yet based in Thailand.
- There's no options to be based in other cities or remote arrangement at the moment.
- Proactively source and engage senior-level engineering candidates for critical/low-supply roles and manage your candidates in the first steps of their hiring process.
- Set the standard for world-class outreach, candidate experience and key stakeholders' collaboration (both within Talent Acquisition and the business teams you support).
- Discover and quantify new talent pools and sourcing channels.
- Leverage data effectively to prioritize efforts, monitor pipeline health and guide sourcing strategy.
- Own market mapping and competitive intelligence to identify where the best technical talent lives and how to reach it.
- Present market insights, search progress and candidate recommendations with clarity and confidence, particularly in ambiguous or evolving searches.
- Drive rigor in calibration: challenge assumptions, align early and advocate for sourcing approaches that optimize for long-term outcomes.
- Focus on quality and alignment at the optimal volume to meet goals.
- Required.
- 3+ years of technical sourcing/recruiting experience.
- A sales mindset: persuasive, persistent and value-led in every touchpoint.
- Proven ownership of end-to-end, high impact projects.
- Strong analytical skills with the ability to turn data into insights and insights into business decisions.
- High autonomy, urgency and follow-through.
- Thrive on change: you iterate fast and keep moving.
- Excellent communication skills; fluency in English required.
- Previous experience hiring for Southeast Asia markets is a plus.
- LI-DN2 York.
- Please review our Hiring Process Guidelines before your interview - click here to learn how interviewing at Agoda works.
- Discover more about working at Agoda.
- Agoda Careers https://careersatagoda.com.
- Facebook https://www.facebook.com/agodacareers/.
- LinkedIn https://www.linkedin.com/company/agoda.
- YouTube https://www.youtube.com/agodalife.
- Equal Opportunity Employer.
- At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
- We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.
- Disclaimer.
- We do not accept any terms or conditions, nor do we recognize any agency's representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.
Experience:
3 years required
Skills:
Android, Kotlin, Swift, iOS, English
Job type:
Full-time
Salary:
negotiable
- Build and ship mobile features for Android and/or iOS.
- Create simple mobile flows for insurance, payments, claims, renewals and financial services.
- Work with product, design and backend teams to turn complex journeys into usable mobile products.
- Integrate APIs and handle edge cases, loading states, errors and production issues.
- Improve app performance, reliability, crash rate and user experience.
- Support fast product launches, experiments and iterations across mobile journeys.
- Help set high standards for mobile product quality across the app.
- WHAT WE'RE LOOKING FOR.
- 3+ years of mobile development experience in Android, iOS or both.
- Strong experience with Kotlin and/or Swift.
- Experience shipping production apps used by real users.
- Strong product sense and attention to mobile UX.
- Able to work with APIs, analytics, crash logs and production feedback.
- Fast, practical and comfortable owning work with limited handholding.
- App links, GitHub, screenshots or examples of shipped work are a strong advantage.
- THE KIND OF BUILDER WE WANT.
- Thinks like a product builder, not just a mobile coder.
- Cares about smooth flows, small details and real user behaviour.
- Can work across ambiguity and ship without waiting for perfect specs.
- Takes production quality personally.
- Honest about what they built directly versus what the wider team delivered.
- THIS ROLE IS NOT FOR.
- Developers who only want to build isolated screens.
- People who do not care about UX, performance or reliability.
- Candidates who cannot explain their own contribution clearly.
- People who need heavy guidance for every task.
- Engineers who move slowly in a high-growth environment.
- This role is remote, but candidates must be based in Thailand. We are hiring specifically for this market, so applicants should already be based in Thailand.
- LANGUAGE.
- English is our main working language across global teams. Strong English communication is required.
- INTERVIEW PROCESS.
- Online assessment or practical task.
- Role-specific interview.
- CEO / final round.
- For strong candidates, we aim to complete the process and make an offer within 1 week from the start of the interview process. Candidates who complete assessments quickly will be prioritized.
Experience:
7 years required
Skills:
Architecture, Cloud Computing
Job type:
Full-time
Salary:
negotiable
- Owning technical design and execution for major products, systems and engineering initiatives.
- Designing scalable, reliable systems across backend, frontend, APIs, databases and infrastructure.
- Building alongside the team through coding, prototyping, code reviews, debugging and production problem-solving.
- Driving architecture decisions and trade-offs across speed, scalability, reliability, cost and maintainability.
- Turning ambiguous product problems into clear technical solutions and execution plans.
- Raising engineering quality through stronger system design, testing, security, observability and development practices.
- Leading technically critical initiatives and mentoring engineers across teams.
- What We're Looking For.
- 7+ years of software engineering experience building and shipping production systems.
- Deep expertise in backend, frontend, distributed systems, APIs, databases or cloud infrastructure.
- Strong system design and architecture skills for complex or high-scale systems.
- Strong coding ability and willingness to remain hands-on.
- Track record of technically leading major engineering projects from design through production.
- Ability to make sound technical trade-offs, influence engineers and solve complex production problems.
- NICE TO HAVE.
- Experience scaling engineering teams, systems or development practices through significant growth.
- Experience operating across multiple products, markets or countries.
- This is a remote role. We hire globally and work across multiple countries and time zones.
- Candidates should be comfortable working effectively in a distributed, fast-moving international team and collaborating with colleagues across different locations.
- LANGUAGE.
- English is our main working language across global teams. Strong English communication is required.
- INTERVIEW PROCESS.
- Online assessment or practical task.
- Technical interview.
- CEO / final round.
- For strong candidates, we aim to complete the process and make an offer within 1 week from the start of the interview process. Candidates who complete assessments quickly will be prioritized.
Experience:
5 years required
Skills:
Accounting, Taxation, M&A, English
Job type:
Full-time
Salary:
negotiable
- Ability to manage engagements and carry out tax advisory works dealing with domestic and international taxation.
- Perform a tax review and tax due diligence including provide tax advisory in relation to M&A projects e.g. agreement review etc.
- Provide tax advisory including both domestic and cross-border tax issues.
- Assist clients with tax controversy with the Revenue Department.
- Ability to manage engagements and carry out the following works;.
- Tax compliance.
- Prepare corporate income tax return.
- Perform a tax review and tax due diligence.
- Your role as a leader.
- Understand objectives for stakeholders, clients and Deloitte whilst aligning own performance to objectives and sets personal priorities.
- Develop themselves by actively seeking opportunities for growth, shares knowledge and experiences with others, and acts as a strong brand ambassador.
- Seek opportunities to challenge themselves, collaborate with others to deliver and takes accountability for results.
- Build relationships and communicates effectively in order to positively influence peers and stakeholders.
- Work effectively in diverse teams within a highly inclusive team culture where everyone is supported, respected and recognized for their contribution.
- Bachelor's Degree in Accounting, Finance, Law or other related degree, Master's degree is a plus.
- Over 5 years experience in auditing or taxation.
- New graduates are welcome for associate level.
- Accounting and auditing background with good tax technical knowledge and analysis skills are required.
- Experience working in Big4s or professional firms.
- Able to demonstrate capability to work effectively in both dynamic international and local environments.
- Possess good organizational skills and able to prioritize work to meet tight deadlines.
- Self-motivated and able to work independently.
- Excellent command of English in both writing and speaking skills.
- Good interpersonal and communication skills.
- Due to volume of applications, we regret only shortlisted candidates will be notified.
- Please note that Deloitte will never reach out to you directly via messaging platforms to offer you employment opportunities or request for money or your personal information. Kindly apply for roles that you are interested in via this official Deloitte website.

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Upload ResumeExperience:
5 years required
Skills:
Architecture
Job type:
Full-time
Salary:
negotiable
- Owning a product vertical end-to-end, including strategy, metrics, roadmap, priorities and delivery.
- Shaping technical design with engineering across APIs, data flows, ledgering, reconciliation, failure handling, security and scalability.
- Driving trade-offs across correctness, speed, cost, reliability, regulatory requirements and user experience.
- Building regulatory requirements into the product across KYC, transaction monitoring, limits, privacy and licensing.
- Applying AI where it improves outcomes, with clear evaluation, safeguards, human oversight and failure handling.
- Shipping products around external dependencies, including regulatory approvals, financial rails and third-party partners.
- Aligning Engineering, Design, Compliance, Operations, Treasury and Finance around clear product decisions and launch requirements.
- WHAT WE'RE LOOKING FOR.
- 5+ years of product management experience, including ownership of complex technical products from strategy through production.
- Strong technical foundation across system architecture, APIs, databases, workflows, failure modes and distributed systems.
- Experience working closely with engineers and ability to review, challenge and contribute to technical designs.
- Experience in payments, banking, remittance, insurance, trading or another regulated, high-consequence product domain.
- Strong product judgment and ability to make difficult trade-offs under technical, regulatory and operational constraints.
- Experience building with LLMs or AI products, including evaluation, reliability and understanding when AI should not be used.
- NICE TO HAVE.
- Engineering or highly technical product background.
- Experience building zero-to-one fintech or consumer products.
- Experience defining evaluation frameworks for ML or LLM-powered products.
- OUTCOME.
- Clear vertical strategy and legible roadmap.
- Ships fast and clears the gates that actually block launch.
- Money is correct and users are never misled about the state of their funds.
- AI features are valuable, predictable and trusted.
- Trade-offs made deliberately under uncertainty and hold up when challenged.
- Engineering, design, compliance, and operations are aligned with minimal friction.
- This is a remote role. We hire globally and work across multiple countries and time zones.
- Candidates should be comfortable working effectively in a distributed, fast-moving international team and collaborating with colleagues across different locations.
- LANGUAGE.
- English is our main working language across global teams. Strong English communication is required.
- INTERVIEW PROCESS.
- Online assessment or practical task.
- Technical interview.
- CEO / final round.
- For strong candidates, we aim to complete the process and make an offer within 1 week from the start of the interview process. Candidates who complete assessments quickly will be prioritized.
Experience:
7 years required
Skills:
Architecture, Cloud Computing
Job type:
Full-time
Salary:
negotiable
- Owning technical design and execution for major products, systems and engineering initiatives.
- Designing scalable, reliable systems across backend, frontend, APIs, databases and infrastructure.
- Building alongside the team through coding, prototyping, code reviews, debugging and production problem-solving.
- Driving architecture decisions and trade-offs across speed, scalability, reliability, cost and maintainability.
- Turning ambiguous product problems into clear technical solutions and execution plans.
- Raising engineering quality through stronger system design, testing, security, observability and development practices.
- Leading technically critical initiatives and mentoring engineers across teams.
- What We're Looking For.
- 7+ years of software engineering experience building and shipping production systems.
- Deep expertise in backend, frontend, distributed systems, APIs, databases or cloud infrastructure.
- Strong system design and architecture skills for complex or high-scale systems.
- Strong coding ability and willingness to remain hands-on.
- Track record of technically leading major engineering projects from design through production.
- Ability to make sound technical trade-offs, influence engineers and solve complex production problems.
- NICE TO HAVE.
- Experience scaling engineering teams, systems or development practices through significant growth.
- Experience operating across multiple products, markets or countries.
- This is a remote role. We hire globally and work across multiple countries and time zones.
- Candidates should be comfortable working effectively in a distributed, fast-moving international team and collaborating with colleagues across different locations.
- LANGUAGE.
- English is our main working language across global teams. Strong English communication is required.
- INTERVIEW PROCESS.
- Online assessment or practical task.
- Technical interview.
- CEO / final round.
- For strong candidates, we aim to complete the process and make an offer within 1 week from the start of the interview process. Candidates who complete assessments quickly will be prioritized.
Experience:
5 years required
Skills:
Problem Solving, Negotiation, Leadership Skill, Assurance, ISO 27001
Job type:
Full-time
Salary:
negotiable
- Ensure quality and timeliness of audit services (e.g., effective audit planning, managing audit resources & timeline, identifying potential findings & root-cause analysis, providing practical recommendation, etc.).
- Assist in managing professional relationships with audit clients and stakeholders (e.g., regulators).
- Assist in developing/updating annual audit plan by using risk-based audit approach.
- Work closely with other audit teams (e.g., non-IT auditors) as a part of integrated audit team, and also ensure harmonization among teams.
- Others as assigned by Audit Management.
- Bachelor's degree or higher in IT, Computer Engineering/Science, MIS/AIS, or any related fields.
- At least 5 years of work experience in IT Audit/IT Risk & Controls, IT Security or related fields, with a few years in managing end-to-end audit activities (planning, execution, reporting) and also supervising team members.
- Experiences in Banking and other Financial Services industries (e.g., Securities, Asset Management, Insurance), and/or Big4 firms with focus on these industries.
- Hands-on experiences in reviewing IT general and application controls (incl. review of IT infrastructure and new technology, e.g., operating system, middleware, database, network, web/mobile application, API, biometric, and cloud).
- Fundamental skill in using Data Analytics tools/techniques (e.g., Power Query, Power BI, Power Automate, Databricks).
- Familiar with key IT-related regulatory requirements (e.g., BOT, SEC) and basic knowledge of relevant leading standards (e.g., ISO27001, COBIT, ITIL, NIST, OWASP).
- Recognized with relevant professional certifications (e.g., CISA, CISSP, CISM, ISO/IEC 27001 Lead Auditor, etc.) would be a plus.
- Specific knowledge and skill / ความรู้เฉพาะตำแหน่ง.
- Positive attitude and growth mindset.
- Result oriented, and willing to learn.
- Logical thinking, problem solving & analytical skills.
- Leadership & interpersonal skills.
- Communication skills (e.g., presentation, report writing).
- Conflict management & negotiation skills.
Experience:
4 years required
Skills:
Project Management, Quality Assurance, Architecture, Leadership Skill, Assurance
Job type:
Full-time
Salary:
negotiable
- You will provide end-to-end advisory and overlay point-of-views and industry insights onto the research and analyses provided by the project teams, and seek to formulate innovative technology-enabled solutions to address our clients' business needs.
- You will manage the assessment and business requirements gathering processes, review appropriateness of functional specifications against the problem statements/business requirements, and support solutions prototyping and architecture re-design by applying industry insights and know-hows.
- You will engage our clients in discussions, presentations and workshops to validate technology-enabled solutions provided by the project teams, as well as perform walk-through of work products and deliverables with the clients.
- You will develop trusted relationships with your clients and gain recognition in the marketplace for technical and advisory capabilities across the spectrum.
- You will provide quality assurance and ensure timely delivery of work products developed by the project teams.
- You will actively coach project teams during the execution of projects and support senior team members in maintaining operational excellence at all times.
- You will meet clients on a regular basis to define problem statements, analyse key priorities/issues, and work with senior team members to develop responses to client enquiries, formulate proposals and produce point-of-view publications.
- Demonstrate a strong commitment to personal learning and development.
- Understand how our daily work contributes to the priorities of the team and business.
- Understand the set expectations and demonstrate accountability in keeping personal performance on track.
- Actively focus on developing effective communications and relationship-building skills with stakeholders, clients and team.
- Demonstrate an appreciation for working with others.
- Understand what is fundamental to Deloitte's success as a business.
- Demonstrate integrity and an awareness of strengths, differences, and personal impact.
- Develop their understanding of Deloitte and offer a fresh perspective.
- A good honors Degree, preferably at postgraduate level, in Information Technology, Business Information Systems, Business, Engineering, Mathematics or related disciplines.
- Require a minimum of 4 years of experience in IT management consulting and in IT Implementation.
- Involved in overall SDLC - requirement gathering, design, test, deploy/release, data migration, project management.
- Has experience related to Cloud Implementation (incl. Cloud Business Case, Cloud Design, Cloud Architecture, Cloud Operating Mode, Cloud Migration) using AWS, GCP, Azure / Cloud Certified Architect (AWS, GCP, Azure) is a bonus.
- Strong analytical skills, excellent oral and written communication skills in English, be self-motivated, and be able to work in stressful situations with changing priorities.
- Proven demonstration of sound business acumen, teamwork and leadership qualities.
- An appreciation of the consulting lifestyle and ability to travel (both locally and abroad) is a pre-requisite to fit to our short-term and long-term project assignment.
- Due to volume of applications, we regret that only shortlisted candidates will be notified.
- Please note that Deloitte will never reach out to you directly via messaging platforms to offer you employment opportunities or request for money or your personal information. Kindly apply for roles that you are interested in via this official Deloitte website.
Experience:
5 years required
Skills:
Analytical Thinking, Problem Solving, SQL
Job type:
Full-time
Salary:
negotiable
- Provide technical support for enterprise-level application systems.
- Respond to general questions and trouble tickets in a timely manner.
- Research, diagnose, troubleshoot, and identify potential solutions for how to resolve an issue.
- Follow best practices for changing control of proposed solutions.
- Maintain service reports.
- Tier-2 of Bank's Application Support and incident management (24x7).
- Hand Over Application Operation task (from Developer team/Vendor) with proper process and procedure (TTO).
- Incident and Problem Management.
- The Incident & Problem Manager is accountable for managing the incident process for all business impacting incidents, ensuring that customer communications, triage, 3rd party escalations and service resolution are all managed with urgency, care & professionalism.
- The Incident & Problem Manager is responsible for owning incident and problem resolution, working collaboratively across multiple departments to identify root cause; identify, record and resolve problems; and avoid incidents.
- Manage major incidents from identification to service restoration and closure.
- Drive the root cause analysis and produce the RCA documentation within SLA.
- Communication of incidents or any outage to customers/users in a clear and meaningful way.
- Co-ordination between multiple teams for effective resolution and plan.
- Regularly review lower priority incidents across the service base to avoid any emerging higher priority issues and root cause fixes.
- Work with alerting & monitoring teams to proactively avoid high priority incidents.
- Run major incident 'blameless postmortem' sessions after service restoration to ensure avoidance of repeat incidents.
- Lead post incident review meetings with customers/users.
- Track and manage Problem Records, providing reporting and updates to internal and external stakeholders.
- Drive continuous service improvement and incident avoidances.
- Bachelor's degree or higher in IT related field.
- 3-5 years of relevant professional IT experience.
- Background in Incident Management in an IT managed service environment.
- Good analytical, problem-solving, ability to work well independently as well as part of a team.
- Ability to handle pressure situations with clarity, focus and professionalism (be proactive, commitment, willing attitude).
- Open flexible work conditions to ensure the availability of services and the timely delivery of solutions.
- Having experience in a position involving application development and maintenance will be useful.
- Specific knowledge and skill / ความรู้เฉพาะตำแหน่ง.
- Some Experience in Financial or Banking knowledge and System Analyst skill.
- SQL Command Query skill & knowledge.
- ITIL or ITSM Knowledge.
- Problem Solving & Decision-Making Skill.
- Initiative, analytical thinking, troubleshooting and communication skills.
Experience:
6 years required
Skills:
Accounts Receivable, Quality Assurance, Accounts Payable, Data Analysis, Recruitment, Accounting, Automation, Power BI, Tableau, YouTube, Oracle, SAP, CPA
Job type:
Full-time
Salary:
negotiable
- At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world.
- Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide.
- No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you're ready to begin your best journey and help build travel for the world, join us.
- The Opportunity.
- Are you an experienced finance transformation and continuous improvement professional who enjoys solving complex operational problems and delivering measurable results?.
- Agoda's Finance Operations Excellence team is looking for a Manager to lead finance and accounting process-improvement initiatives across our global operations. The role will focus on analyzing existing processes, identifying root causes, redesigning workflows, strengthening controls, and implementing sustainable improvements across areas such as.
- Accounts Payable (PTP), Accounts Receivable (OTC), General Ledger (RTR), payments, reconciliations, and financial close.
- You will own improvement initiatives from problem definition through implementation and stabilization. The ideal candidate combines strong finance-process knowledge with advanced Lean Six Sigma skills, structured problem-solving, data analysis, project ownership, and the ability to communicate recommendations clearly to finance and non-finance stakeholders.
- Finance and Accounting Process Improvement.
- Lead end-to-end improvement initiatives across AP, AR, GL, payments, reconciliations, and financial close.
- Conduct process mapping, value-stream mapping, Kaizens, and future-state design using Lean Six Sigma methodologies.
- Identify waste, bottlenecks, rework, process variation, and control gaps, and implement measurable improvements.
- Data Analysis and Reporting.
- Analyze finance and operational data to identify trends, exceptions, root causes, and improvement opportunities.
- Develop KPIs, dashboards, and reports to monitor process performance, quality, cycle times, and control effectiveness.
- Translate findings into clear recommendations and prioritized action plans.
- Project Ownership and Implementation.
- Own projects from problem definition and analysis through implementation, stabilization, and benefits tracking.
- Lead cross-functional teams across Finance, Technology, Operations, and business functions.
- Manage project plans, risks, dependencies, stakeholder alignment, testing, training, and rollout.
- Documentation and Knowledge Transfer.
- Create and maintain process maps, SOPs, work instructions, and control documentation.
- Use BPMN standards where relevant and support training and knowledge transfer to operational teams.
- Ensure improvements are embedded into standard processes and governance routines.
- Identify and support the implementation of internal controls and quality assurance measures to mitigate risks and ensure compliance.
- What You'll Need to Succeed.
- Technical & Functional Skills.
- Experience with BPMN-compliant process mapping, process reengineering, and Lean Six Sigma methodologies.
- Solid understanding of finance operations processes (OTC, PTP and RTR). Experience with these processes as a user is a plus.
- Strong analytical skills; ability to work with large datasets, perform detailed root cause analysis using Fishbone/5 Whys, and generate actionable insights and improvement plans.
- Familiarity with finance systems (SAP, Oracle, etc.) and automation tools (Macros, RPA, Alteryx, UiPath, etc.) is highly desirable.
- Proficiency in Excel and data visualization tools (e.g., Power BI, Tableau).
- Behavioral Attributes.
- Breaks complex problems into clear hypotheses, analyses, decisions, and actions.
- Consistently looks for opportunities to reduce waste, variation, rework, and operational risk.
- Excellent communication, articulation and interpersonal skills.
- able to influence and collaborate with stakeholders at all levels.
- Maintains high standards for accounting accuracy, controls, documentation, and quality.
- Self-starter with the ability to manage multiple priorities in a fast-paced environment.
- Adaptable, resilient, and comfortable with ambiguity and change.
- Bachelor's or Master's degree in Finance, Accounting, Business, Engineering, Operations, or a related field.
- Lean Six Sigma Green Belt.
- certification or higher is mandatory.
- At least 6 years of relevant experience in finance transformation, finance operations excellence, continuous improvement, or finance and accounting process improvement.
- Strong practical experience applying Lean Six Sigma methodologies, including DMAIC, process mapping, value-stream mapping, Kaizen, and structured root-cause analysis.
- Experience in a tech or e-commerce environment is an advantage.
- Professional certifications (CA, PMP, CPA, etc.) are a plus.
- LI-NS2.
- Please review our Hiring Process Guidelines before your interview - click.
- here.
- to learn how interviewing at Agoda works.
- Discover more about working at Agoda.
- Agoda Careers.
- https://careersatagoda.com.
- Facebook.
- https://www.facebook.com/agodacareers/.
- LinkedIn.
- https://www.linkedin.com/company/agoda.
- YouTube.
- https://www.youtube.com/agodalife.
- Equal Opportunity Employer.
- At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
- We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.
- Disclaimer.
- We do not accept any terms or conditions, nor do we recognize any agency's representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.
Experience:
3 years required
Skills:
Marketing Strategy, Problem Solving
Job type:
Full-time
Salary:
negotiable
- Perform sales and marketing strategy to increase brand awareness and penetrate new customers.
- Initiate sales activities and necessary materials to enhance sales volume.
- Regularly evaluate marketing & sales position and make necessary improvement change.
- Master degree in Finance, Economics or related field.
- 3 - 5 years of relevant experience in the financial industry.
- Understanding and knowledge of sales and marketing.
- Service mind and interpersonal skills is a must.
- Strong analytical, Problem Solving and Achievement drive.
- Ability to work under pressure.
- Specific knowledge and skill / ความรู้เฉพาะตำแหน่ง.
Experience:
5 years required
Skills:
Risk Management, Data Analysis, Recruitment, English, Thai
Job type:
Full-time
Salary:
negotiable
- Proactively monitor and analyze transaction data, account activities, and other relevant information to identify suspicious patterns and potential fraudulent schemes.
- Conduct thorough investigations into reported and detected fraud cases, gathering evidence, interviewing relevant parties, and preparing comprehensive reports.
- Utilize and optimize fraud detection systems, tools, and methodologies to enhance the bank's fraud prevention capabilities.
- Collaborate with internal departments (e.g., Risk Management, Legal, IT) and external agencies (e.g., law enforcement) to resolve fraud cases and implement effective countermeasures.
- Develop and implement strategies to prevent future fraudulent activities, including recommending policy changes and system enhancements.
- Stay abreast of emerging fraud trends, technologies, and regulatory requirements to continuously improve fraud detection and prevention processes.
- Provide training and guidance to junior team members and other bank staff on fraud awareness and prevention best practices.
- Prepare regular reports on fraud incidents, trends, and mitigation efforts for management review.
- Participate in cross-functional projects related to fraud risk management and security initiatives.
- Bachelor's degree in Finance, Banking, Criminology, Information Technology, or a related field.
- Minimum of 5 years of experience in fraud detection, investigation, or risk management within the financial services industry.
- Proven experience with fraud detection systems, data analysis tools, and investigative techniques.
- Strong analytical skills with the ability to interpret complex data and identify anomalies.
- Excellent communication and interpersonal skills, with the ability to articulate findings clearly and concisely to various stakeholders.
- High level of integrity, ethical conduct, and attention to detail.
- Ability to work independently and as part of a team in a fast-paced environment.
- Proficiency in English and Thai (both written and spoken).
- Certification in Anti-Money Laundering (AML) or Certified Fraud Examiner (CFE) is a plus.
- The Bank requires the checking and collection of criminal records for candidates of this position in order to verify qualifications and/or disqualifications for the job position in accordance with the Bank's policy.
- Additional.
- Be a Part of the UOB Family.
- UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application.
Experience:
5 years required
Job type:
Full-time
Salary:
negotiable
- Collaborate closely with the Financial Consultant to develop and maintain relationship with major clients.
- Collaborate with the Wealth Management's Investment Committee to select investment ideas and products to offer to our clients.
- Monitor and analyze general investment solutions market landscape.
- High caliber Bachelor's/Master's degree in Economics, Finance, or a related field.
- 5+ years of relevant experience in the financial industry.
- Highly knowledgeable about financial services and products.
- Experience in the global offshore private banks is highly preferred.
- Demonstrated success in meeting business targets.
- Highly developed relationship management skills.
- Excellent communication and interpersonal skills.
- Mature and self-confident.
- Specific knowledge and skill / ความรู้เฉพาะตำแหน่ง.
Experience:
3 years required
Skills:
Data Analysis, Teamwork, Power BI, Tableau, Python
Job type:
Full-time
Salary:
negotiable
- Analyze campaign performance, conduct ad-hoc analysis, and deliver actionable insights to improve business outcomes.
- Design, execute, and analyze A/B tests and test results to evaluate and improve campaign effectiveness.
- Design, develop, and maintain user-friendly dashboards and visualizations aligned with stakeholder requirements.
- Automate and deliver accurate regulatory reports in compliance with industry standards and timelines.
- Design and deploy datamarts with optimal data pipeline integration to consolidate and structure data based on business requirements.
- Reconcile data from multiple sources and validate data for improving data quality.
- Communicate with business to translate business challenge into actionable analytical solution.
- 0 to 3 years of professional experience in Business Intelligence or Data Analyst, preferably within marketing or customer acquisition.
- Proficiency in Python, PySpark, and SQL for large-scale data processing.
- Hands-on experience with data-driven marketing analytics, including A/B testing, campaign performance optimization, dashboard development (Power BI, Tableau, Databricks, or similar tools), data analysis, and datamart deployment.
- Strong analytical and problem-solving skills.
- Good communication and interpersonal skills to effectively interact with cross-functional team.
- Specific knowledge and skill / ความรู้เฉพาะตำแหน่ง.
- Eager to logically explore and implement new methodologies to improve campaign performance.
- Proactive and innovative mindset to drive continuous improvement.
- Strong problem-solving skills and a results-driven approach.
- Proficient in data analysis tools such as PySpark, Python, SQL.
- Strong understanding of advanced statistical methods and data modeling.
- Excellent communication skills to effectively present insights or complex concepts to a non-technical audience.
- Ability to work cross-functionally with marketing, sales, and product teams.Strong sense of responsibility and teamwork.
- Strong organizational skills and attention to detail.
- Solid understanding of financial industry.

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