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• Associate, True Branding Shop Happitat.
• 01/07/2026.
• Deliver exceptional customer service and drive sales performance in a True Branding shop. Ensure accurate transaction handling, compliance with company standards, and maintain a positive brand image while supporting operational processes.
• Job Responsibilities.
• Customer Service Excellence.
• Provide professional assistance to customers for inquiries, after-sales service, complaints, and urgent issues.
• Explain complex telecom concepts in simple terms and resolve basic technical problems (e.g., SIM activation, device/promotion inquiries, after-sales handling).
• Sales & Revenue Generation.
• Recommend mobile packages, internet & True Vision plans, and devices based on customer needs.
• Perform up-selling and cross-selling to meet assigned KPIs and sales targets.
• Product & Service Knowledge.
• Maintain up-to-date knowledge of mobile plans, fiber internet & True Vision, promotions, and device contracts.
• Understand policies on contract terms, penalties, and number portability.
• System & Documentation Management.
• Operate front-office systems for activations, price plan changes and after-sales handling.
• Verify customer documents (ID, signatures) and ensure legal compliance in contracts.
• Handle payments accurately via cash, card, QR systems or True App.
• Inventory & Operational Support.
• Check stock accuracy for devices, SIM cards, and accessories.
• Execute daily store opening and closing procedures while ensuring strict compliance with equipment safety standard.
• Work Under Pressure & Team Collaboration.
• Manage high customer traffic during peak periods while maintaining service quality.
• Coordinate with team members to achieve shop targets and ensure smooth shift handovers.
• Bachelor's degree in any field.
• Good personality, clear communication skills.
• Service Mindset.
• Ability to work shifts, weekends, and holidays.
• No history of financial misconduct or fraud.
• Basic English communication skills.
• Highly accountable for all assigned tasks and deliverable.
• Adaptability under Pressure.
• Teamwork & Collaboration.
• Highly mobile and fully open to relocation and business travel across various branches.
• TRUE CORPORATION.

Experience:

5 years required

Skills:

Software Development, Product Development, Architecture, Accounting, Telesales, DevOps, Scrum

Job type:

Full-time

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• Senior Associate, Sales Management & Tracking.
• 24/07/2026.
• Responsible for analyzing business requirements and translating them into effective system solutions, functional specifications, and technical requirements to support business objectives. Collaborates with cross-functional teams throughout the delivery lifecycle to ensure solution quality, efficient implementation, and successful business outcomes.
• Job Responsibilities.
• Analyze business requirements and translate them into functional specifications, user stories, business rules, and system requirements.
• Design system solutions, process flows, integration requirements, API specifications, data mapping, and system behavior.
• Collaborate with Product Owners, Business Analysts, Developers, QA, DevOps, Security, Operations, and stakeholders to ensure solution feasibility and alignment.
• Support development activities through requirement clarification, solution reviews, and impact assessment.
• Support SIT/UAT activities, defect investigation, root cause analysis, and resolution coordination.
• Utilize AI tools to improve requirement analysis, documentation quality, testing preparation, and delivery efficiency.
• Drive continuous improvement through knowledge sharing, reusable assets, best practices, and process optimization.
• Bachelor's Degree or higher in Computer Science, Computer Engineering, Information Technology, Business Information Systems, or related fields.
• Minimum 5 years of experience in System Analyst, Solution Analyst, Business Analyst, Technical Analyst, or similar roles.
• Experience gathering and translating business requirements into functional and technical solutions.
• Experience working in Agile/Scrum project environments.
• Experience supporting system integration, SIT/UAT, and production issue resolution.
• Experience in Telecommunications, Banking, Financial Services, Digital Platforms, CRM, Mobile Applications, or related industries would be advantageous.
• Knowledge of System Analysis, Solution Design, and Software Development Life Cycle (SDLC).
• Understanding of Agile/Scrum methodologies and software delivery practices.
• Knowledge of application architecture, API integration, database concepts, and system interfaces.
• Demonstrate an active AI-first mindset by applying context engineering techniques (structured context design, precision system prompting) and leveraging AI agents to accelerate requirement analysis, spec drafting, and architecture research while critically evaluating AI outputs to ensure technical accuracy, security, and data privacy compliance.
• Utilize daily industry-standard tools (Jira, Confluence, Postman, Swagger/OpenAPI, Figma) to draft, document.
• Provide hands-on technical guidance during testing phases and post launch clarifying integration specifications, analyzing root causes of complex defects, and ensuring engineering delivery aligns with architectural intent.
• Enforce security-by-design and privacy standards across all API and integration specs, ensuring strict compliance with IDOR risk mitigations, PII data protection, and PDPA regulations.
• Strong analytical, problem-solving, and requirement elicitation skills.
• Effective communication and stakeholder management skills.
• Ability to prepare clear functional and technical documentation.
• Proficiency in AI-enabled tools and technologies to enhance analysis, documentation, and delivery efficiency.
• Ability to work collaboratively in a cross-functional environment.
• TRUE CORPORATION.

Skills:

Product Development, Project Management, Accounting, Telesales

Job type:

Full-time

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• Associate, AE SME.
• 30/07/2026.
• Plan and execute activities to achieve sales performance and target for overall AE SME across Thailand through regional direct account management activities.
• Job Responsibilities.
• Develop solid strategy to deliver individual target achievement by monthly / quarterly / yearly.
• Strategic account performance drvien w/ excellent after sales service and relationship mgt.
• Developing a thorough understanding of key clients needs and requirements and preparing customized solutions.
• Bachelor's degree in Business administration or related field.
• 5-year experience in key account management.
• Tech savvy / Experienced in big project management.
• TRUE CORPORATION.

Experience:

5 years required

Skills:

Product Development, Project Management, Creative Thinking, Social media, Accounting, Telesales, English, Thai

Job type:

Full-time

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• Specialist, GCEO Strategic Agenda and Employee Communications.
• 25/06/2026.
• This role is responsible for shaping and driving the company's strategic narrative through impactful communication, translating corporate strategy into compelling, purpose-driven stories that elevate leadership positioning and strengthen the company's reputation. The role enables enterprise-wide employee engagement by delivering clear, timely, and meaningful communication that helps employees understand what the company does, why it matters, and how they contribute driving alignment, active participation, and strong advocacy both internally and externally.
• Job Responsibilities.
• Strategic Communication Project Leadership.
• Lead end-to-end planning and execution of highimpact communication projects across internal and external stakeholders.
• Drive strategic narratives that support corporate priorities and leadership positioning.
• ESG positioning: Elevate True as a sustainabilitydriven organization, anchoring GCEO leadership.
• SPARK: GCEO stakeholder platform for strategic dialogue and agenda-setting.
• Big Moves" Strategy Storytelling.
• Corporate & MCOM social media.
• Corporate assets (Annual Report, Sustainability Report, Website).
• Stakeholder engagement and endorsement.
• Employee Engagement & Strategic Campaign Execution.
• (Note: This responsibility will be fully transitioned by end of this year ).
• Design and execute employee engagement campaigns to support strategy cascading.
• Lead key company-wide initiatives, including: o Strategy Kick-off & Quarterly Townhalls o BU communication cascading.
• Drive employee participation, alignment, and advocacy Employee Communication Content & Channel Management.
• Own and manage company-wide internal communications (e.g., corporate announcements and official messaging).
• Develop and oversee employee communication content and distribution channels.
• Ensure messaging is clear, consistent, engaging, and aligned with corporate tone and business strategy.
• Manage end-to-end communication process, including content development, stakeholder alignment/approvals, and distribution.
• Oversee key platforms (e.g., ONE TRUE PAGE, Viva Engage) to drive employee engagement and alignment.
• Ability to develop and execute effective communication campaign strategy and execution plan in a simple, clear, and engaging manner.
• Exceptional storytelling skills with the ability to simplify complex content for diverse audiences.
• Proven experience in managing projects from initiation to completion, with a strong focus on employee activation and engagement.
• Strong project management skills, including the ability to lead and coordinate cross-functional teams effectively.
• Ability to proactively initiate innovative ideas and drive them through to execution.
• Demonstrated expertise in managing digital communication platforms.
• Excellent situational awareness and the ability to respond effectively under pressure.
• At least 5-8 years in Employee Communications or related fields, with exposure to business functions (e.g., Sales, Marketing).
• Background in corporate/business environment preferred Certification Skill and knowledge.
• Having excellent Thai-English Communication skill (writing and speaking) and storytelling skill.
• Know how to effectively communicate on social media and win algorithms.
• Creative thinking and excellent execution with project management skills.
• Having ability to promote collaborative influence and stakeholder engagement.
• TRUE CORPORATION.

Experience:

8 years required

Skills:

Product Development, Accounting, Automation, Budgeting, Telesales, CPA, English

Job type:

Full-time

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• Head of Business Partner - OPEX (Commercial).
• 04/06/2026.
• Lead the team of financial business partners for Opex (Commercial) Mobile. Responsibility includes;.
• Being Opex partners with Commercial BUs to oversee budgeting, forecasting, and performance management. Act as a strategic advisor to business units (BUs) and management to ensure financial discipline, optimize cost efficiency and drive for OE (Operational Excellence) initiatives program.
• Preparing the business case/financial evaluation to support decision-making for operational agenda for BUs and their long-term investment including Capex evaluation.
• Being part of business finance transformation project to innovate Business Finance from using traditional excel to AI and automation. Reduce manual workload and complication, while enhance more efficient operation and time to deliver.
• Last but not the least, building a team to strengthen analytical skill, cross-functional projects management capability, presentation and innovative to support for financial target achievement.
• Commercial divisions include CCBO, CCMO, CCXO, CBMO, CBO, CHCO.
• Job Responsibilities.
• OPEX Management & Financial Planning.
• Lead the end-to-end OPEX management process including budget allocation, monitoring, control, review, and forecasting.
• Develop and ensure alignment of financial plans, KPIs, and long-term strategies with corporate objectives.
• Drive cost optimization initiatives and ensure effective utilization of resources across BUs.
• Ensure accuracy and timeliness of financial forecasts and variance analysis.
• Developing the process towards Finance automation and AI.
• Business Performance Management.
• Monitor and analyze BU financial performance, identifying trends, risks, and opportunities.
• Track and evaluate key financial and operational KPIs.
• Provide insights and recommendations to improve profitability and efficiency.
• Support performance review cycles (monthly/quarterly) with data-driven analysis.
• Strategic Business Partnering.
• Act as a trusted advisor to senior management and BU leaders.
• Provide financial insights and recommendations to support decision-making.
• Collaborate with stakeholders to develop business assumptions, financial models, and performance indicators.
• Translate financial data into actionable business strategies.
• Stakeholder Management & Communication.
• Partner closely with internal stakeholders (e.g., management, commercial teams, finance teams).
• Communicate financial performance, risks, and opportunities clearly and effectively.
• Facilitate alignment between finance and business teams on targets and financial expectations.
• Drive cross-functional collaboration to achieve business goals.
• Bachelor's degree or master's degree in finance or accounting.
• Minimum 8 years of experience in financial related positions preferably in Financial Planning & Analysis or Performance Management & Budget control.
• English Proficiency.
• Analytical Skill.
• Business Case / Finance Feasibility.
• Good communication and interpersonal.
• Good Presentation skill.
• CPA/ Audit background is a plus.
• TRUE CORPORATION.

Skills:

Product Development, Architecture, Accounting, Telesales, DevOps

Job type:

Full-time

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• Expert, AI Architect.
• 31/07/2026.
• Define and lead enterprise AI architecture strategy, platforms, and standards to enable scalable, secure, and responsible AI adoption across business units. Accountable for end-to-end architecture governance, platform capability, and technical direction to ensure successful delivery of AI/GenAI solutions at scale and measurable business impact.
• Job Responsibilities.
• Enterprise AI Architecture Strategy & Governance.
• Define and own enterprise AI/GenAI architecture blueprint and standards.
• Establish target-state architecture aligned with business and data strategy.
• Act as ultimate architecture authority across all AI initiatives.
• AI & GenAI Platform Ownership (Enterprise Level).
• Own strategy and design of enterprise AI platforms, shared services, and reusable components.
• Ensure platforms support scalability, reusability, and cross-business adoption.
• Drive platform investment priorities and roadmap.
• Technical Leadership for AI Use Cases (Across BU).
• Provide technical direction and architecture governance across all AI use cases.
• Ensure solutions are production-grade, scalable, and aligned with enterprise architecture.
• Resolve complex architectural challenges and trade-offs.
• End-to-End Architecture Quality & Performance Accountability.
• Accountable for architecture quality, system performance, and reliability at scale.
• Define standards for monitoring, optimization, and performance tuning.
• Ensure time-to-value through efficient and reusable design.
• Responsible AI, Security & Risk Architecture.
• Define and enforce Responsible AI, security, and compliance architecture frameworks.
• Ensure integration with enterprise risk, data governance, and cybersecurity standards.
• Act as technical authority for AI risk mitigation.
• Technology Strategy & Ecosystem Leadership.
• Own evaluation and selection of AI technologies, tools, and platforms.
• Define build vs buy vs partner strategy.
• Lead strategic alignment with vendors, partners, and internal engineering teams.
• Standards, Reusability & Engineering Excellence.
• Establish enterprise-wide architecture patterns, design standards, and reusable assets.
• Drive consistency and efficiency across AI solutions.
• Promote engineering best practices and technical excellence.
• IT, Data Science, AI - MBA is a plus.
• Experience.
• Experience with MLOps/DevOps (CI/CD pipelines, monitoring, model deployment).
• Experience working in complex enterprise environments with data privacy, security, and regulatory requirements.
• Hands-on experience with LLMs (OpenAI, Azure OpenAI, Claude, Llama, or equivalents).
• Certification.
• Skill and Knowledge.
• Strong background in AI architecture, ML engineering, GenAI system design, or.
• Applied AI.
• Deep understanding of RAG, vector stores, embeddings, prompt engineering, guardrails.
• Excellent communicator capable or bridging technical teams and business sponsors.
• TRUE CORPORATION.

Skills:

Product Development, Quality Assurance, Negotiation, Accounting, Telesales

Job type:

Full-time

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• Specialist, Base Management.
• 21/07/2026.
• Lead the commercial growth and monetization strategy for the Mobile Postpaid B2C customer base, with accountability for revenue growth, ARPU improvement, customer value expansion, and overall upsell performance across assigned Postpaid portfolios.
• Own the development and execution of customer value management, monetization, and commercial growth strategies by leveraging customer insights, market intelligence, channel performance, and data analytics to drive sustainable business growth and profitability. Accountable for identifying growth opportunities, shaping commercial propositions, optimizing portfolio performance, and maximizing return on investment across customer engagement initiatives.
• Operating under the Head of Base Management, the role exercises independent judgment in prioritizing strategic initiatives, managing commercial risks, influencing cross-functional stakeholders, and driving decision-making to achieve business objectives. The role also provides leadership and direction to the assigned team by setting priorities, ensuring execution excellence, developing team capability, and fostering a high-performance culture that supports sustained commercial outcomes.
• Job Responsibilities.
• Revenue Growth Strategy & Customer Value Maximization.
• Own Postpaid revenue growth strategy, driving ARPU expansion, customer lifetime value, and profitability.
• Lead commercial growth initiatives through customer insights, analytics, and AI-driven base management.
• Define and drive device, roaming, and ecosystem monetization strategies to maximize customer value and revenue.
• Commercial Growth Strategy & Campaign Governance.
• Lead customer value management and monetization strategies through personalized and AI-driven customer engagement.
• Establish campaign governance, contact strategies, and performance optimization frameworks.
• Oversee end-to-end campaign execution across Digital, SMS, Push Notification, In-App, Tele-sales, Retail, and emerging channels.
• Drive commercial innovation through experimentation, predictive analytics, and continuous optimization.
• Strategic Business Ownership & Cross-functional Leadership.
• Serve as the strategic owner of the Postpaid customer base, driving customer value growth, retention, and monetization.
• Lead cross-functional governance and stakeholder alignment to resolve commercial and customer experience issues.
• Own Postpaid portfolio lifecycle management, including price plan optimization, migration, and transformation initiatives.
• Drive large-scale business transformation in partnership with Technology, Finance, Legal, Regulatory, and Operations teams.
• Team Leadership & Organizational Capability.
• Lead, coach, and develop a high-performing team to deliver business outcomes.
• Build capabilities in customer value management, commercial analytics, AI-driven marketing, and stakeholder management.
• Drive a culture of accountability, innovation, and continuous improvement.
• Performance Governance & Strategic Decision Support.
• Establish performance governance and monitor commercial KPIs, growth opportunities, and business risks.
• Develop executive insights and strategic recommendations to improve ARPU, retention, profitability, and campaign ROI.
• Represent the function in executive reviews and support strategic decision-making through data-driven recommendations.
• Master's degree or higher in Marketing, Business Administration, Telecommunications, Economics, or related fields.
• Strong commercial acumen with solid understanding of mobile postpaid business, base management, product marketing, customer lifecycle management, and revenue growth strategy.
• Experience.
• Minimum 8-10 years of experience in Telecommunication, Banking marketing, commercial strategy, base management, product management, growth strategy, telecom business, or related commercial functions.
• Proven experience leading end-to-end commercial initiatives, GTM execution, campaign governance, performance optimization, and cross-functional stakeholder alignment.
• Experience managing revenue, upsell, ARPU, campaign ROI, budget allocation, and business performance outcomes.
• Demonstrated experience of supervising or leading a team, including work prioritization, coaching, performance delivery, and capability building.
• Experience working with senior stakeholders, external partners, digital channels, CVM, product, retail operations, and consulting teams to deliver business results.
• Skill and Knowledge.
• Strong knowledge of Mobile Postpaid business, customer base management, upsell strategy, product bundling, personalized marketing, and campaign mechanics.
• Strong analytical capability to interpret customer behavior, revenue trends, campaign performance, channel performance, and business risks.
• Ability to convert insights into practical commercial strategies, GTM plans, mitigation actions, and executive recommendations.
• Strong stakeholder management, influencing, negotiation, and presentation skills.
• Strong budget management and ROI optimization capability.
• Ability to lead cross-functional execution under complex, fast-moving, and commercially sensitive conditions.
• Strong people leadership capability, including coaching, prioritization, quality assurance, and team performance management.
• TRUE CORPORATION.

Experience:

1 year required

Skills:

Product Development, Microsoft Office, Accounting, Telesales, SAP, ERP

Job type:

Full-time

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• Associate, Inward Remittance - Collection.
• 04/06/2026.
• Work closely with Accounting, Sales teams, and external clients to ensure billing, payment collection, and bank reconciliation processes in SAP are completed accurately and on time.
• Handle billing cycles and payment follow-ups to support compliance with tax regulations and provide timely reporting to management.
• Coordinate financial documentation and reconciliation tasks to maintain smooth operations, resolve discrepancies, and uphold organizational transparency.
• Job Responsibilities.
• Issuing Receipts/Tax Invoices in SAP.
• Prepare and deliver receipts/tax invoices to customers accurately and on time.
• Verify payment details such as credited amounts, VAT, withholding tax, and customer information.
• Record receipt issuance in the SAP system.
• Store receipts and related financial documents in SAP.
• Monitor and validate withholding tax certificates to ensure accuracy and timely submission to Accounting.
• Provide information and respond to customer or Accounting inquiries regarding receipts or payments.
• Bill Placement and and follow up on customer payments for invoices issued in SAP.
• Deliver billing documents to customers/partners according to their billing cycle.
• Prepare summary reports on billing status and debt collection for management.
• Follow up on customer payments to ensure deadlines are met.
• Communicate and negotiate with customers in cases of delayed payments or disputes over billing documents.
• Coordinate with Accounting and Finance to record payments and update outstanding debt status.
• Prepare authorization letters for check collection from government agencies.
• Bank Reconciliation.
• Review and monitor accounting entries such as deposits, transfers, checks, and expenses.
• Prepare accurate and timely Bank Reconciliation Reports.
• Maintain reconciliation records and supporting documents for internal and external audits.
• Coordinate with Accounting, payment operation units, and Sales to correct or update erroneous or missing entries.
• Bachelor's degree in finance or accounting.
• 1-2 years of experience in billing, collections, or bank reconciliation (internship experience acceptable).
• Familiarity with SAP or ERP systems (training or certification is an advantage).
• Basic knowledge of tax regulations including VAT and withholding tax.
• Strong attention to detail and accuracy in financial documentation.
• Good communication and interpersonal skills for cross-functional collaboration.
• Proficiency in Microsoft Office, especially Excel.
• TRUE CORPORATION.

Skills:

Product Development, Financial Modeling, Financial Analysis, Risk Management, Negotiation, Accounting, Budgeting, Telesales, Power BI, Tableau, Oracle, SAP, ERP, CPA, CFA

Job type:

Full-time

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• Specialist, Business Partner - Content & Media.
• 14/07/2026.
• Partner with and challenge business leaders through financial analysis, performance management, and governance to optimize profitability and ensure achievement of business and financial objectives.
• Job Responsibilities.
• Drive financial performance and value creation / turn around across assigned business portfolios by proactively monitoring business drivers, identifying risks and opportunities, and influencing business actions to achieve sustainable revenue growth, profitability, and financial commitments.
• Partner with and influence senior business stakeholders (N-3&4) by providing commercial insights, financial perspectives, and scenario-based recommendations that influence strategic decision-making, optimize business performance, and create long-term value.
• Provide independent financial stewardship and constructive challenge by evaluating business initiatives, investment proposals, pricing strategies, resource allocation, and cost structures to ensure sound financial decisions, effective risk management, and sustainable profitability.
• Lead cross-functional financial initiatives by aligning Finance and business stakeholders, facilitating decision-making, and driving execution of strategic priorities and performance improvement initiatives across the organization.
• Champion performance excellence and continuous improvement by strengthening financial planning, performance management, reporting, governance, and analytical capabilities to enhance business insight, decision quality, and organizational effectiveness.
• Bachelor's degree in Finance, Accounting, Economics, Business Administration, or a related field.
• Master's degree (MBA, Finance, Economics, or related discipline) is preferred.
• Strong commercial mindset with the ability to connect financial insights to business strategy.
• Industry Telecom.
• FBP, financial analyst, FP&A, Pricing, finance manager.
• Minimum 10 years of progressive experience in Finance, including significant experience in Finance Business Partnering, Commercial Finance, FP&A, or Business Controlling.
• Proven experience partnering with senior business stakeholders to influence business decisions and drive financial performance.
• Strong experience in business performance management, budgeting, forecasting, financial modeling, profitability analysis, business case evaluation, and investment analysis.
• Experience in the Telecommunications, Technology, Digital Services, Media, FMCG, Retail, or Consulting industry is preferred.
• Professional certifications such as CFA, CPA, ACCA, CIMA, or CVA are preferred but not mandatory.
• Business & Leadership.
• Business partnering and stakeholder management.
• Commercial and strategic business acumen.
• Strategic planning and performance management.
• Finance & Analytics.
• FP&A, budgeting, forecasting, and financial performance management.
• Financial modeling, feasibility studies, and business case development.
• P&L management, profitability analysis, pricing analysis, and cost optimization.
• Strong analytical, critical thinking, and scenario analysis skills.
• Communication & Influence.
• Executive communication, presentation, negotiation, and influencing skills.
• Ability to translate financial insights into strategic business recommendations.
• Systems & Digital.
• Advanced Microsoft Excel and PowerPoint.
• ERP systems (e.g., SAP/Oracle).
• Business Intelligence and analytics tools (e.g., Power BI, Tableau).
• TRUE CORPORATION.

Experience:

12 years required

Skills:

Product Development, Accounting, Telesales

Job type:

Full-time

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• Head of AI Strategic & Commercial.
• 31/07/2026.
• AI Strategic & Commercial Lead involves responsibility for Leads enterprise-wide AI strategy execution and BU coordination. This person will be expected to work cross-functionally with relevant business units and technical teams. They must ensure that execution aligns with overall AI strategy, compliance requirements, and business goals. The role demands deep subject-matter expertise, strong coordination skills, and the ability to deliver scalable impact. In addition to delivery excellence, they must support governance, knowledge sharing, and long-term transformation success.
• Job Responsibilities.
• Define and execute AI strategy across business units.
• Lead strategic planning and prioritization of AI use cases.
• Collaborate with business units and technical teams.
• Establish governance and reporting frameworks for AI programs.
• Monitor performance and value realization of AI initiatives.
• Bachelor's degree in Business, Engineering, or related field. Advanced degree (MBA or equivalent) or certifications in AI/ML strategy preferred.
• Minimum 12-15 years of experience in strategy, technology, or commercial leadership roles. Experience in large-scale transformation programs and cross-BU coordination preferred.
• Leadership and strategic thinking.
• Strong stakeholder management and communication skills.
• Understanding of AI strategy and business value creation.
• Problem-solving and decision-making under complexity.
• Ability to drive innovation and manage cross-functional teams.
• TRUE CORPORATION.

Experience:

8 years required

Skills:

Product Development, Project Management, Product Owner, Architecture, Accounting, Automation, Telesales, Scrum

Job type:

Full-time

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• Specialist, Product Development.
• 11/06/2026.
• Specialist, Product Development (Product Management & Transformation Manager).
• This role will drive end-to-end prioritization and simplification of the consumer business product and project portfolio while supporting key technology transformation initiatives and ensures alignment between marketing, product development, and IT to improve efficiency, accelerate delivery, and modernize core systems.
• Job Responsibilities.
• Backlog Prioritization & Pipeline Tracking.
• Own and maintain a consolidated project backlog across business units for prioritization activities.
• Ensure portfolio-level transparency on project status, dependencies, and risks.
• Develop structured reporting (for PD leadership and CCBO go-to-market forum).
• Product Simplification.
• Drive initiatives to simplify product structures and configurations.
• Collaborate with PD, marketing, and IT teams to implement simplification initiatives.
• Process Optimization & Automation.
• Identify inefficiencies and manual interventions in the current processes.
• Engage with internal/external consultants if required.
• Collaborate with PD to improve the process (i.e. reengineering, automation, and/or tool replacement).
• Implement best practices (e.g., lean, agile, Kanban for operations) to improve throughput.
• Technology Transformation Program (Support).
• Support large-scale transformation programs (e.g. CRM/EPC modernization, product simplification) from a Consumer Business point of view.
• Coordinate inputs (e.g. requirements, use cases) from internal teams and program/transformation managers.
• Ensure alignment with future-state architecture and product model.
• Bachelor's or Master's degree in Business, Engineering, IT, or related field.
• 8+ years of experience in product management, project management, or consulting (preferably with 1+ years in telecom).
• Experience in large-scale transformation programs and vendor collaboration.
• Proven ability to manage cross-functional stakeholders.
• Strong analytical and structured problem-solving skills.
• Portfolio management and prioritization expertise.
• Process optimization and automation mindset.
• Familiarity with Agile (Scrum, Kanban) methodologies.
• Excellent communication and executive reporting skills.
• Certification (Optional): PMP, Lean Six Sigma, Scrum Product Owner, Scrum Master.
• TRUE CORPORATION.

Skills:

System Administration, Product Development, Problem Solving, Risk Management, Web Services, Accounting, Automation, Telesales, Python, Linux

Job type:

Full-time

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• Specialist, Internet System & Security Engineering.
• 03/08/2026.
• Leads the strategy, reliability, and secure delivery of enterprise and ISP scale internet infrastructure to achieve performance, security, and availability KPIs while ensuring resilience and regulatory compliance. Drives measurable outcomes through effective project execution, planning, risk management, and stakeholder coordination.
• Job Responsibilities.
• Plan and review services to ensure alignment with business objectives, availability, security, and compliance requirements.
• Analyze capacity, risks, and improvement opportunities to support infrastructure operations.
• Provide technical consultation and recommendations to stakeholders on infrastructure design, system changes, and service improvement initiatives.
• Coordinate with cross functional teams to align requirements, timelines, and implementation approaches.
• Support security, risk assessment accordance with company policies and regulatory requirements.
• Review and ensure infrastructure planning considers security controls, audit requirements, and operational risks.
• Bachelor's degree in computer science, computer engineering or IT.
• Over 10 years of experience in service infrastructure, system administration, infrastructure operations.
• Strong knowledge of Linux, particularly DNS, Mail, and Web services.
• Hands-on experience in DNS, mail, or OSS management, issue resolution.
• Skilled in administering and supporting the systems and servers.
• Capable of coding and scripting for system automation and operational efficiency (e.g., Shell/Bash, Python, or related languages).
• Strong problem solving skills with the ability to analyze and resolve system-level issues effectively.
• TRUE CORPORATION.

Skills:

Product Development, Internal Audit, Accounting, Telesales

Job type:

Full-time

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• Specialist, Ethics & Compliance/FactFinding.
• 01/07/2026.
• Ethics & Compliance will play a.
• key role.
• in strengthening and support the Company's ethics and compliance framework by promoting ethical business conduct, providing compliance guidance, and assisting in risk monitoring and reporting in line with applicable laws and internal policies.
• Job Responsibilities.
• Implement and monitor compliance programs (e.g., Code of Conduct, Anti-Corruption, Policy assessments and compliance matters).
• Assess corruption risks, evaluate control effectiveness, and support periodic compliance reviews to ensure effective and governance oversight.
• Conduct annual policy assessment program and consolidate assessment result and recommend policy or control enhancements where risks are identified.
• Collaborate with policy owners/managers and relavant stakeholders to ensure alignment in governance evaluation and reporting.
• Serve as a Compliance Subject Matter Expert in the Integrity Due Diligence (IDD) Forum by assessing third-party integrity risks.
• Identify potential risks and support mitigation actions with relevant stakeholders to ensure compliance and alignment with the ethical standards.
• Support compliance incident case handling, documentation, and follow-up actions and assist in preliminary assessment of potential code/policy breaches with confidentiality.
• Support fact-finding and preliminary assessment of potential Code or policy breaches, ensuring compliance, confidentiality, and appropriate actions.
• Provide advisory & training support on anti-corruption and compliance matters.
• Review contracts and due diligence documentation to identify integrity risks, and recommend appropriate mitigation measures while protecting the Company from compliance exposure.
• Prepare reports and presentations on compliance activities, risks, and recommendations for management and committees.
• Communicate compliance insights clearly to stakeholders and provide training activities.
• Master's degree and bachelor's degree in law, Business Administration, or related field.
• 5-7 years' experience in Compliance, Legal, Risk, Governance, or Internal Audit.
• Strong knowledge of ethics, anti-corruption, compliance, and corporate governance frameworks.
• Strong analytical and critical thinking skills, with the ability to assess risks, interpret regulations, and identify root causes.
• Corporate Governance, CFE, CIA, Anti-Corruption.
• Excellent communication, and stakeholder management skills, with good business acumen and the ability to influence across functions.
• High integrity, confidentiality, and professionalism in handling sensitive matters.
• Ability to manage multiple tasks, prioritize effectively, and deliver results within deadlines.
• Detail-oriented with a continuous improvement mindset and strong sense of accountability and ownership.
• Experience in anti-corruption, due diligence, or investigations is an advantage.
• TRUE CORPORATION.

Skills:

Product Development, Data Analysis, Accounting, Telesales

Job type:

Full-time

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• Senior Associate, Rollout.
• 30/07/2026.
• To support the execution and coordination of Track B, Track C, and Regional Network Management operations, working closely with internal teams and vendors. The role focuses on monitoring field operations, tracking performance (KPIs), and supporting day to day data analysis and issue resolution to ensure alignment with organizational standards, targets, and regulatory requirements.
• Job Responsibilities.
• Execute and coordinate network rollout activities (Online & Mobile), including design, implementation, and site readiness within SLA.
• Support field rollout and operations by coordinating vendors, resources, and schedules to ensure smooth execution.
• Monitor operational performance and KPIs across rollout, Track B/Track C, and field operations.
• Track progress, identify issues, and support escalation to minimize delays and operational impact.
• Support quality and compliance checks against technical standards, regulatory requirements, and acceptance criteria.
• Perform data tracking and basic analysis to identify performance gaps and support decision making.
• Coordinate cross functional teams and external stakeholders (e.g. vendors, utilities, regulators) to ensure operational alignment.
• Support continuous improvement initiatives to enhance network performance, service quality, and operational efficiency.
• Bachelor's degree in engineering, Telecommunications, or a related field.
• Ability to work effectively with technical teams, vendors, contractors, and cross functional stakeholders.
• Good communication, coordination, and problem solving skills.
• Working knowledge of network rollout processes, site implementation, and infrastructure deployment.
• Experience supporting or coordinating network rollout projects, including monitoring progress and handling day to day execution activities.
• TRUE CORPORATION.

Experience:

5 years required

Skills:

Product Development, Financial Reporting, Project Management, Data Analysis, Negotiation, Accounting, Telesales

Job type:

Full-time

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• Specialist, Migrant and Tourist.
• 23/07/2026.
• Lead the end-to-end commercial management and growth of the Inbound Tourist segment across Pre-Arrival, On-Arrival, and Post-Arrival customer journeys. Accountable for developing and executing segment strategies, product and promotional initiatives, channel optimization, and partnership programs to maximize subscriber acquisition, revenue, and customer experience. Drive business performance through data-driven decision-making, cross-functional leadership, and execution of strategic transformation initiatives while ensuring alignment with commercial objectives and regulatory requirements.
• Lead the overall growth and performance of the Inbound Tourist business across pre-arrival, on-arrival, and post-arrival touchpoints to drive customer acquisition, revenue growth, and customer experience.
• Develop and execute short- to medium-term business strategies by analyzing market trends, customer insights, competitive landscapes, and business performance to achieve commercial objectives.
• Drive product and commercial initiatives by planning, launching, monitoring, and optimizing tourist products, promotions, pricing, and channel strategies across online and offline platforms.
• Manage strategic projects and business transformation initiatives, including digital platforms, eSIM enhancement, airport sales process improvement, product portfolio optimization, fraud prevention, and other cross-functional programs.
• Monitor and evaluate business performance through data analysis, KPI tracking, financial reporting, and performance reviews, providing actionable recommendations to improve business outcomes.
• Collaborate with cross-functional teams and external partners to ensure effective execution of business initiatives, operational excellence, regulatory compliance, and successful project delivery.
• Strengthen business partnerships and channel development by working closely with tourism organizations, travel agencies, online travel platforms, retailers, and strategic partners to expand market opportunities and enhance customer reach.
• Provide leadership and guidance to junior team members, fostering collaboration, knowledge sharing, and continuous improvement while ensuring successful delivery of team objectives.
• Bachelor's or Master's Degree in Marketing, Business Administration, Economics, Tourism Management, Telecommunications, or related disciplines.
• Strong commercial acumen with the ability to translate market opportunities into revenue-generating initiatives.
• Experience.
• 5+ years of experience in Telecom, Commercial Management, Tourism, Product Management, Channel Management, or related business functions.
• Proven experience leading end-to-end commercial initiatives, product launches, or strategic projects.
• Experience managing cross-functional stakeholders and external business partners to deliver commercial outcomes.
• Demonstrated success in driving revenue growth, customer acquisition, or channel performance improvements.
• Skill and Knowledge.
• Strategic and commercial thinking.
• Strong business analytics and performance management capability.
• Product development and go-to-market management.
• Project management and business transformation leadership.
• Stakeholder influencing and partner management.
• Strong communication, presentation, and negotiation skills.
• Ability to lead initiatives through uncertainty and drive execution across multiple functions.
• TRUE CORPORATION.

Experience:

5 years required

Skills:

Product Development, Project Management, Accounting, Automation, Telesales, Scrum, English

Job type:

Full-time

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• Senior Leader, Digital Retail & Digital Platform.
• 11/06/2026.
• Responsible for developing and managing the Digital Retail & Distribution Platform to enhance user experience and business effectiveness, working closely with business and IT teams to gather requirements, develop solutions, and manage the platform lifecycle. This includes leveraging AI and machine learning capabilities to drive automation, and data-driven decision-making across the platform. The role also leads product and project development including system configuration, AI tool integration, and rollout across channels, while continuously identifying opportunities to apply AI solutions to improve operational efficiency and customer experience.
• Job Responsibilities.
• Explore and evaluate emerging AI technologies and tools to enhance platform capabilities, including Sales tools, internal systems, Kiosk, Queue, VDO Call, eDMS, and other channels.
• Assess business needs, user goals, and AI readiness to identify opportunities where AI solutions can drive efficiency and effectiveness.
• Develop storyboards, scenarios, wireframes, prototypes, user flows, and use cases to deliver intuitive and AI-enhanced user interfaces.
• Gather user requirements and translate them into business and AI solution requirements for sales enablement tools and supporting systems.
• Coordinate with IT teams for AI solution assessment, development, integration, and testing.
• Manage platform lifecycle to sustain effectiveness, adoption, and continuous improvement through AI-driven insights.
• Lead product and AI project development, configuration, and rollout across channels, ensuring alignment with business objectives.
• Bachelor's degree or higher in Information Technology, Computer Science, Digital & AI Technology, Business Administration, or a related field.
• At least 5-8 years of experience in AI platform development, digital product management, or related fields, with hands-on experience in AI solution design, requirement gathering, working with IT teams, and supporting system rollout across channels.
• Project Management or Product-related certification (e.g., PMP, Scrum, Agile, or equivalent) is an advantage. Relevant AI, Machine Learning, or Digital Technology certifications (e.g., Microsoft AI, Google Cloud AI, AWS AI/ML, or equivalent) will be a plus.
• Proficient in English with confident communication skills in native-speaker environments.
• Strong understanding of AI platforms, user experience, and system development processes.
• Hands-on experience with AI tools, frameworks, and platforms (e.g., Microsoft Copilot, Azure AI, Google AI, or equivalent).
• Able to identify areas where AI-driven automation can reduce manual workload and improve operational efficiency.
• Knowledge of AI-powered sales enablement tools, supporting systems, and digital retail solutions (e.g., kiosks, queue management, VDO call, DMS).
• Ability to evaluate and assess AI use cases, define AI solution requirements, and manage AI project lifecycles.
• Strong analytical, problem-solving, and requirement analysis skills with a data-driven mindset.
• Good coordination, communication, and stakeholder management skills.
• Ability to manage multiple AI and digital projects simultaneously while working collaboratively with business and IT teams.
• TRUE CORPORATION.

Experience:

8 years required

Skills:

Product Development, Procurement, Accounting, Telesales

Job type:

Full-time

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• Specialist, Device Management.
• 23/06/2026.
• Responsible for the SIM & Device Portfolio for the Business segment (Enterprise and SME). The role drives product strategy and inventory management across all device categories smartphones, tablets, notebooks, IoT, and accessories to serve corporate customers efficiently. The position also manages vendor/supplier relationships to secure competitive costs, marketing benefits, and sales leads for the True Business B2B channel.
• Job Responsibilities.
• Product Strategy & Revenue Generation.
• Develop and execute product plans to achieve revenue targets through device bundling.
• Work closely with vendors/suppliers to drive sales plans, forecasting, and marketing benefit programs.
• Build and maintain strong vendor/supplier relationships to generate sales leads.
• Drive Revenue & Margin Growth.
• Register key deals and request special programs or campaigns with vendors.
• Negotiate device costs and after-sales service terms (e.g., extended warranty) in compliance with project TOR.
• Collaborate with the Commercial team to create new product launch campaigns.
• Budget Control & Efficiency Improvement.
• Monitor sales performance against forecast to ensure timely budget requests and uninterrupted procurement.
• Improve inventory planning to control aging stock and align with company goals.
• Minimum 8 years in sales & product marketing in a B2B channel role (Telco industry experience is an advantage).
• Strong grasp of market trends and technology advancements; excellent interpersonal and communication skills; strategic and analytical mindset; ability to work under pressure; proven cross-functional influencing capability.
• TRUE CORPORATION.

Skills:

Product Development, Risk Management, Accounting, Telesales

Job type:

Full-time

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• Expert, Responsible AI.
• 10/06/2026.
• _The AI Governance & Regulatory Lead is responsible for establishing and enforcing the organization's AI governance framework, ensuring that all AI systems are compliant with applicable laws, ethical standards, and internal policies. This role acts as the bridge between technology, legal, risk, and business teams to enable responsible and scalable AI adoption._.
• Job Responsibilities.
• AI Governance Framework.
• Design and implement enterprise-wide AI governance policies, standards, and procedures.
• Define AI risk classification models (e.g., high-risk vs low-risk AI use cases).
• Establish approval workflows for AI model development and deployment.
• Maintain AI inventory and model registry across the organization.
• Regulatory Compliance.
• Ensure compliance with global and local AI regulations (e.g., EU AI Act, data protection laws, sector-specific regulations).
• Monitor regulatory developments across markets and translate them into internal policies.
• Act as the primary liaison with regulators and external auditors.
• Support regulatory filings, audits, and reporting requirements.
• Bachelor's or Master's degree in Technology, Computer Science, Data Science, Law, Risk Management, Compliance, or related fields.
• Strong understanding of AI governance, ethics, and regulatory frameworks in an enterprise environment.
• Experience in AI governance, digital/data governance, regulatory compliance, risk management, or audit functions.
• Proven track record working with cross functional teams (technology, legal, risk, business).
• Experience engaging with regulators, auditors, or external compliance bodies is preferred.
• Certification related to AI ethics, data protection, or governance (e.g. Responsible AI, Data Privacy, Risk & Compliance).
• Professional certifications such as CISA, CRISC, CIPM, or equivalent are an advantage.
• Knowledge of AI governance frameworks, AI risk classification, and AI lifecycle management.
• Understanding of global and local AI and data protection regulations (e.g. EU AI Act, data privacy laws).
• Strong policy drafting and translation skills (regulation to internal policy and standards).
• Excellent stakeholder management, communication, and documentation skills.
• TRUE CORPORATION.

Skills:

Product Development, Financial Modeling, Accounting, Budgeting, Telesales, Power BI, Tableau

Job type:

Full-time

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• Specialist, Commercial Strategy & Financial Management.
• 07/06/2026.
• Specialist, Commercial Strategy & Financial Management (Financial Strategy).
• This position will be supporting Head of Department as the analytical engine driving the operational and financial success of the Consumer Business and assist in end-to-end performance tracking, dashboarding, and financial forecasting to inform executive decision-making, bridge the gap between commercial operations and finance, ensuring our strategic objectives, budgets, and efficiency targets are consistently met as well as driving RMDC discussions on behalf of Consumer Business (CCBO) team.
• Job Responsibilities.
• KPI & OKR Management: Support the Head of Department in the framework design, target-setting process, and rigorous weekly tracking of KPIs and OKRs for the CCBO and the broader Consumer Business division.
• Executive Dashboarding & Reporting: Develop, maintain, and automate intuitive performance dashboards. Prepare high-impact weekly reports and actionable insights to support the Head of Department during CCBO reviews, highlighting trends, risks, and commercial opportunities.
• Forecasting & Cross-Functional Alignment: Assist in driving the revenue and cost forecasting cycles. Act as a liaison between Consumer Business Units (BUs) and Corporate Finance to ensure all financial projections are fully aligned, accurate, and actionable.
• RMDC Governance: Support the Head of Department in overseeing RMDC governance operations. Actively track, analyze, and report RMDC performance metrics to ensure strict alignment with overarching commercial profitability and market strategies.
• Budget Control & Efficiency: Assist in monitoring and controlling division-wide budgets with a sharp focus on CAPEX and OPEX efficiency. Proactively identify cost-saving opportunities and present them to department leadership.
• EY Portfolio Simplification Framework (part of CRM project).
• Minimum of Bachelor Degree in related field.
• Experience in Business Performance Management, Financial Planning & Analysis, Commercial Operations, or Management Consulting.
• Financial Acumen: Understanding of P&L management, revenue forecasting, cost allocation, and CAPEX/OPEX budgeting principles.
• Analytical & Technical Mastery: Proficiency in data visualization and dashboarding tools (e.g., Power BI, Tableau) and financial modeling (Advanced Excel).
• TRUE CORPORATION.

Experience:

3 years required

Skills:

Product Development, Marketing Strategy, Social media, Accounting, Telesales, Branding, English, Thai

Job type:

Full-time

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• Home Page.
• About Us.
• View All Jobs.
• Job Functions.
• Marketing.
• Media, Creative & Design.
• Sales / AE.
• Frontline Sales (Telesales).
• Customer Service.
• Product Development.
• Data Science / Digital Analytic.
• Network Engineering.
• Information Technology.
• Corporate Support.
• Human Resources.
• Finance / Accounting.
• Other.
• Candidate Login/Profile.
• Employee Login.
• Search Jobs.
• Senior Associate, B2B Marketing.
• 23/06/2026.
• Plan and develop marketing campaigns that effectively promote our brand and products. Develop marketing materials for all.
• channels, including social media posts. Collaborate with other members of the product and marketing team to create and.
• execute a comprehensive marketing strategy.
• Job Responsibilities.
• Partner closely with Marketing Head to translate direction into actionable integrated marketing plan.
• Develop and own integrated marketing communication (IMC) plans to drive awareness, consideration, and lead generation across multiple channels.
• Lead end-to-end event and activation projects, ensuring effective coordination with partners, vendors, and internal stakeholders, and delivering high-quality on-site execution.
• Translate campaign objectives into compelling creative and content, including clear CTAs, and provide structured briefs to agencies and designers.
• Oversee multi-channel content development (digital, social, offline) ensuring consistency in branding, storytelling, and messaging.
• Manage campaign activations such as product launches, VDOs, PR, and digital media initiatives.
• Monitor, analyze, and report campaign performance with actionable recommendations for optimization.
• Foster collaboration within the B2B ecosystem (System Integrators, vendors, partners) to design and execute joint marketing programs.
• Explore and apply AI-powered marketing tools to enhance campaign efficiency, content generation, and performance measurement.
• Bachelor's degree in marketing, business, or related field.
• Minimum of 5 years' experience in a marketing role, preferably in B2B or technology-related industries.
• Proven track record in delivering integrated marketing strategies and IMC plans.
• At least 3 years of hands-on experience in end-to-end event management including concept,.
• partner/vendor collaboration, execution, and post-event analysis.
• Demonstrated ability to translate campaign objectives into creative concepts and content,.
• with structured briefing skills for agencies/designers.
• Skilled in multi-channel marketing execution (digital, offline, PR) with consistent brand messaging.
• Hands-on experience in campaign activation and measurement, driving continuous improvement.
• Experience working within the B2B ecosystem (System Integrators, vendors, partners) to co-create.
• marketing initiatives would be a plus.
• Familiarity with AI-powered marketing tools for content creation, campaign optimization, and performance analytics.
• Solid experience of end-to-end event management including post-event analysis.
• Digital and social media proficiency with data-driven mindset.
• Familiarity with AI-powered marketing tools (content creation, campaign optimization, analytics,.
• customer engagement) and ability to apply them effectively.
• Proficiency in both English and Thai (written and spoken), with ability to develop professional communications and marketing content in both languages.
• Strong knowledge of B2B products, solutions, and go-to-market strategies.
• Understanding of B2B marketing ecosystem and customer decision-making journey.
• TRUE CORPORATION.