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Experience:

5 years required

Skills:

YouTube

Job type:

Full-time

• Lead and manage affiliate operations across creator and seller campaigns, ensuring smooth execution from activation to delivery.
• Manage and develop a team of Affiliate Campaign Specialists (CAMP) and Creator Managers (CM), ensuring clear roles, accountability, and team performance.
• Plan team capacity and hiring needs based on campaign demand and business growth.
• Ensure on-time and high-quality delivery of affiliate campaigns across all managed accounts.
• Monitor and optimize operational performance and cost efficiency (PnL awareness, resource allocation).
• Manage key client relationships and ensure service quality meets expectations.
• Track campaign performance using platforms such as Kalodata and TikTok Affiliate tools, and drive improvements in activation and participation.
• Coordinate with internal teams to improve operational efficiency, workflows, and campaign execution processes.
• Design and execute strategies to acquire creators at scale through Ripples' affiliate network.
• Build and maintain a strong and active creator community to support ongoing activation and engagement.
• Stay hands-on in campaign operations when needed to ensure execution standards are met.
• Bachelor's degree in Business, Marketing, or related field.
• 5+ years of experience., with at least 2 years in a team leadership role.
• Strong experience in affiliate marketing, creator operations, or e-commerce campaign execution.
• Hands-on experience with TikTok Affiliate; experience with Shopee, Lazada, YouTube, or Facebook is a plus.
• Familiar with performance tracking tools such as Kalodata or similar analytics platforms.
• Strong operational mindset with the ability to manage execution at scale.

Experience:

2 years required

Skills:

System Administration, Project Management, Recruitment, Automation, Energetic

Job type:

Full-time

• HR System Administration & Development (Lark Suite).
• Design, develop, and optimize HR workflows using Lark Suite.
• Build, maintain, and manage employee databases within Lark.
• Recruitment Requests.
• Employee Onboarding.
• Employee Movement (Transfers, Promotions, etc.).
• Probation Evaluations.
• Employee Exit Processes.
• HR Process Automation.
• Design and implement automation solutions to streamline HR operations and reduce manual tasks.
• Integrate and synchronize data between Lark and other related systems.
• Develop and maintain approval workflows for various HR processes.
• Continuously improve HR processes to enhance efficiency, transparency, and real-time tracking.
• Data Management & Reporting.
• Ensure the accuracy, completeness, and integrity of employee data.
• Analyze HR data and provide insights to support management decision-making.
• Prepare monthly HR reports, dashboards, and ad hoc reports as required by management.
• User Support & Training.
• Provide consultation and support to employees and managers regarding Lark-related HR processes and systems.
• Develop user guides, documentation, and training materials.
• Conduct training sessions on new systems, workflows, and platform features.
• Continuous Improvement.
• Stay up to date with new Lark features and identify opportunities to enhance HR operations.
• Recommend and implement process improvements and system enhancements.
• Collaborate with HR, IT, and cross-functional teams on digital transformation and process improvement initiatives.
• 2-5 years of experience in HRIS/HRMS, HR Operations, Process Improvement, or related fields.
• Advanced experience with Lark Suite is highly preferred.
• Proven experience in designing and implementing workflows, automation, and dashboards.
• Required Skills.
• Strong understanding of HR processes and HR data management.
• Proficient in Lark Base, Approvals, Automation, Forms, and Dashboards.
• Strong analytical and reporting skills with attention to detail.
• Excellent project management, problem-solving, and process improvement capabilities.
• Strong communication and stakeholder management skills.
• Ability to collaborate effectively across departments and functions.
• What You'll Get.
• Opportunity to grow with a rapidly expanding company in one of the fastest-growing industries today.
• Group insurance coverage, including health, life, accidents, and both inpatient and outpatient medical benefits.
• Annual leave of 11 days plus 1 day of birthday leave.
• Snacks, coffee, and meals provided during campaign days.
• Company-provided computer or notebook for work purposes.
• A fun, energetic, and goal-driven work environment with a young and dynamic team.

Experience:

4 years required

Skills:

Digital Marketing, Mandarin, English, Thai

Job type:

Full-time

• Silom Office (BTS Saint Louis / Chong Nonsi / Surasak).
• Monday - Friday | 9:00 AM - 6:00 PM.
• Ripples is Thailand's leading TikTok and social commerce agency, ranked in GMV out of 300+ partners. We provide end-to-end commerce solutions from strategy and content creation to live selling and performance marketing across TikTok Shop, Shopee, Lazada, and other leading e-commerce platforms.
• As one of the fastest-growing commerce enablers in Southeast Asia, we partner with top local and international brands to accelerate growth through data-driven commerce strategies, content, creators, and performance marketing.
• The Role.
• As a Senior Account Manager (Chinese Speaking), you will be responsible for managing key client relationships, driving business performance, and ensuring the successful execution of e-commerce and social commerce strategies for assigned accounts.
• You will act as the primary point of contact for Chinese-speaking clients and stakeholders, working closely with cross-functional teams to deliver outstanding results while maintaining high levels of client satisfaction. This role requires strong account management capabilities, commercial acumen, and the ability to communicate effectively in Chinese, English, and Thai.
• Serve as the primary contact for assigned Chinese-speaking clients and stakeholders.
• Build and maintain strong long-term relationships with clients to ensure retention and business growth.
• Understand client business objectives and translate them into actionable commerce strategies.
• Lead regular business reviews, performance discussions, and strategic planning sessions.
• Drive revenue growth, NMV achievement, and overall business performance for assigned accounts.
• Identify opportunities for upselling, cross-selling, and expanding service offerings.
• Monitor account profitability and ensure commercial objectives are achieved.
• Support contract renewals, business proposals, and commercial negotiations.
• Oversee the planning and execution of e-commerce and social commerce campaigns.
• Coordinate internal teams to ensure timely and high-quality delivery of services.
• Manage project timelines, deliverables, and client expectations.
• Ensure campaign objectives and KPIs are met.
• Monitor marketplace and social commerce performance across TikTok Shop, Shopee, and Lazada.
• Analyze sales, traffic, conversion, live commerce, and campaign performance data.
• Provide actionable recommendations based on business insights and market trends.
• Prepare and present performance reports to clients and internal stakeholders.
• Account Management Team.
• Media Buying Team.
• Creative & Content Team.
• Live Commerce Team.
• KOL & Affiliate Team.
• Marketplace Operations Team.
• Ensure seamless communication and execution across all functions.
• Mentor and support Account Executives and Account Associates.
• Share best practices and contribute to the development of junior team members.
• Support department initiatives and continuous improvement projects.
• Bachelor's degree in Marketing, Business Administration, Communication Arts, International Business, or related fields.
• Minimum 4-6 years of experience in Account Management, Client Services, E-Commerce, Digital Marketing, Social Commerce, or Agency environments.
• Experience managing Chinese-speaking clients or cross-border business accounts is highly preferred.
• Strong understanding of TikTok Shop, Shopee, Lazada, and social commerce ecosystems.
• Proven ability to manage multiple projects and stakeholders simultaneously.
• Strong commercial mindset with excellent client-facing skills.
• Data-driven with strong analytical and problem-solving capabilities.
• Advanced Microsoft Excel, PowerPoint, and reporting skills.
• Excellent communication and presentation skills.
• Language.
• Fluent in Mandarin Chinese (spoken and written).
• Good command of English (spoken and written).
• Thai language proficiency is preferred.

Experience:

5 years required

Skills:

Business Development

Job type:

Full-time

• This is not just a "manager" role. You'll own our growth engine, lead a squad of smart Associates/Senior Associates, and work directly with co-founders to close big deals, launch game-changing campaigns, and shape the future of e-commerce in Thailand. If you're already crushing it in BD, consulting, sales, or commercial roles, and you're ready for your next big leap this is it.
• Lead the entire business development cycle: pipeline generation, account planning, proposal creation, CRM management, pitching, and closing deals.
• Manage and coach a high-performing team of Associates and Senior Associates develop talent, drive performance, and build a winning culture.
• Act as a trusted advisor to brands, offering strategic guidance across TikTok, Shopee, Lazada, and emerging platforms.
• Build strategic business plans, pitch decks, and partnership proposals alongside leadership.
• Identify whitespace opportunities through competitor and market research.
• Lead go-to-market execution in collaboration with cross-functional teams: Creator, Content, Shop Management, Live Studio, and MarCom.
• Strengthen client relationships, forge new partnerships, and expand Ripples' network across industries.
• Represent Ripples at events and conferences, and stay plugged into the evolving eCommerce ecosystem.
• What We're Looking For.
• 5+ years in business development, commercial strategy, consulting, sales, or startup leadership.
• Experience leading and coaching teams especially in fast-moving environments.
• A strong track record in FMCG, fashion, health & beauty, or e-commerce.
• Direct experience in or exposure to eCommerce enablers, agencies, or marketplaces.
• Sharp business acumen and communication skills you can pitch, lead, and close.
• High EQ with an entrepreneurial mindset you move through ambiguity with clarity.
• Fluency in both Thai & English; other languages are a bonus.
• The energy to scale a rocket ship.
• What You'll Get.
• Lead and grow a team with real ownership of growth and results.
• Work directly with C-levels and co-founders in one of Thailand's most ambitious startups.
• Partner with top Thai and global brands shaping the future of commerce.

Experience:

5 years required

Skills:

Project Management, Automation

Job type:

Full-time

• Live Production Technical Leadership.
• Lead and oversee all technical aspects of live streaming production across multiple studios and platforms.
• Ensure consistent delivery of high-quality live sessions with minimal downtime or disruption.
• Define and implement technical standards, best practices, and quality control processes.
• System & Infrastructure Management.
• Design, implement, and maintain live streaming infrastructure, including cameras, audio systems, lighting, and streaming software.
• Ensure system scalability to support increasing live volume and business growth.
• Optimize streaming stability (e.g., latency, bitrate, connectivity) across all operations.
• Live Operations Oversight.
• Oversee real-time live operations and ensure rapid troubleshooting of technical issues.
• Establish pre-live testing protocols and operational checklists.
• Monitor performance metrics and continuously improve live production efficiency.
• Team Leadership & Development.
• Lead, manage, and develop the live production technical team.
• Set performance expectations, provide coaching, and build technical capabilities within the team.
• Ensure proper staffing, scheduling, and workload management across studios.
• Process Improvement & Innovation.
• Identify opportunities to improve workflows, automation, and production efficiency.
• Evaluate and implement new tools, technologies, and systems to enhance live production capabilities.
• Drive innovation in live streaming formats and technical execution.
• Cross-Functional Collaboration.
• Collaborate with Creative, Content, Account, and Marketing teams to support campaign execution.
• Align technical capabilities with business and creative requirements.
• Support large-scale campaigns, special events, and high-impact live productions.
• Performance Monitoring & Reporting.
• Track and analyze technical performance metrics (e.g., uptime, error rate, stream quality).
• Provide regular reports and insights to management.
• Ensure continuous improvement based on data and operational feedback.
• Education & Experience.
• Bachelor's degree in Media Production, Broadcasting, Engineering, IT, or related field (or equivalent experience).
• Minimum 5-8 years of experience in live production, broadcasting, or streaming operations.
• At least 2-3 years of experience in a leadership or managerial role.
• Technical Skills.
• Strong expertise in live streaming tools (e.g., OBS, TikTok Live Studio, streaming encoders).
• Deep understanding of camera systems, lighting, audio, and broadcast workflows.
• Knowledge of networking fundamentals (bandwidth, latency, streaming protocols).
• Experience managing multi-studio or high-volume live operations.
• Leadership & Core Competencies.
• Strong leadership and team management skills.
• Excellent problem-solving and decision-making abilities under pressure.
• Strong organizational and project management skills.
• Ability to communicate technical concepts clearly to non-technical stakeholders.
• High attention to detail and commitment to quality.
• Additional.
• Experience in social commerce, digital media, or fast-paced production environments is highly preferred.
• Flexibility to support live operations outside standard working hours if required.
• Strong sense of ownership, accountability, and continuous improvement.

Experience:

3 years required

Skills:

Work Well Under Pressure, Digital Marketing, Google Analytics, Negotiation

Job type:

Full-time

• Lead and oversee day-to-end store operations across all E-commerce platforms (Shopee, Lazada, TikTok Shop, Brand.com), ensuring 100% operational readiness, pricing accuracy, and compliance with platform guidelines.
• Formulate and implement standardized operational workflows (SOPs) for product listings, pricing updates, voucher setups, and banner maintenance to eliminate manual errors and increase speed-to-market.
• Establish and monitor store health KPIs (e.g., Cancellation Rate, Return Rate, Chat ...
• Commercial Alignment & Campaign Management.
• Partner closely with Commercial and Brand Managers to translate high-level commercial deals and trade plans into effective, high-converting operational executions.
• Supervise the mechanics and deployment of mega campaigns (e.g., Double-Date, Mid-Month, Payday), ensuring seamless setup of co-subsidy vouchers, bundle deals, and dynamic pricing frameworks.
• Collaborate cross-functionally with Content and Creative teams to direct store layouts, optimize visual merchandising, and ensure the customer journey aligns with current campaign timelines.
• Supply Chain, Inventory & Warehouse Governance.
• Take full ownership of inventory allocation, stock availability maintenance, and demand forecasting across multiple virtual and physical warehouses.
• Coordinate with Warehouse, Logistics, and Supply Chain teams to ensure smooth fulfillment processes, prevent out-of-stock (OOS) scenarios on Hero SKUs, and optimize safety stock levels during high-traffic campaigns.
• Data Analytics, Reporting & ROI Optimization.
• Drive data-backed decision-making by utilizing advanced analytics (Excel, Google Analytics, platform dashboards) to extract, reformat, and analyze daily store metrics.
• Conduct regular commercial data reviews, track campaign profitability, and monitor competitor movements to optimize pricing structures and boost conversion rates.
• Prepare operational performance reports and action-oriented insights for senior management reviews.
• Team Leadership & Stakeholder Management.
• Manage, mentor, and develop a high-performing team of E-commerce operations executives and specialists.
• Act as the primary point of contact for key marketplace platform account managers to negotiate exclusive visibility packages, slots, and operational support.
• Bachelor's degree in Business Administration, E-commerce, Marketing, Supply Chain, or any related fields.
• 3 - 5+ years of experience.
• in E-commerce Store Operations, Commercial Management, or Digital Marketing within a fast-moving retail/FMCG environment (Experience in a Lead or Managerial role is highly preferred).
• Deep, hands-on experience navigating the back-office systems of major online platforms (Shopee Seller Centre, Lazada Seller Center, TikTok Shop Seller Center).
• Advanced proficiency in Microsoft Excel / Google Sheets (Data cleaning, Pivot Tables, complex formulas) and experience with web analytics tools.
• Proven track record of managing warehouse alignment, product stocks, and cross-functional operations under high-pressure environments.
• Excellent interpersonal, problem-solving, negotiation, and people-management skills.
• Results-driven mindset with the ability to work well under pressure and manage tight campaign timelines.

Skills:

Business Development, Analytical Thinking, Data Analysis, Architecture, Leadership Skill

Job type:

Full-time

• Client Ownership You are the trusted point of contact. You lead client conversations, manage expectations, and are accountable for the relationship not just the deliverable.
• Independent Decision-Making You take the lead. You analyze requirements, solve problems independently, and determine the right path forward to deliver what the business actually needs.
• Multi-Disciplinary Mastery You operate across business strategy, marketing, system s ...
• Commercial Accountability Success is measured by results: growth, efficiency, adoption, and impact.
• Work hands-on across business, marketing, technology, and data Operate directly across disciplines to solve real-world transformation problems, with a strong focus on driving measurable business and commercial results not just building platforms or tools.
• Design and execute end-to-end solutions Independently frame problems and strategy, then drive execution, performance tracking, and optimization. Own the full lifecycle of system solutions (CRM, AI-enabled, eCommerce, and similar) defining requirements, user flows, logic, and architecture so they are practical, scalable, and adopted. Ensure solutions align with both client expectations and technical requirements throughout the process.
• Apply marketing and commercial thinking Ensure every solution supports growth, revenue, efficiency, or operational impact never technology for technology's sake. Translate business problems into clear, user-centered digital experiences that drive real usage and adoption.
• Collaborate with developers, designers, and clients Own the client relationship directly by leading discussions, managing expectations, aligning stakeholders, and ensuring project requirements are met. Work closely with technical and design teams to ensure solutions are practical, scalable, adopted, and commercially impactful.
• Conduct hands-on data analysis Generate insights, evaluate performance, and measure whether solutions are delivering intended business outcomes. Use Generative AI tools effectively to accelerate research, ideation, analysis, and solution design.
• Take ownership of solution adoption and impact Own not just delivery but real-world results with ensuring solutions are used, scaled, and continuously improved against commercial targets.
• Mentor junior team members Review deliverables, give structured feedback, and help raise the team's problem-solving and execution standards.
• What We're Looking For.
• Required.
• 3-5 years ++ of experience in transformation, consulting, product management, marketing, business development, technology, or a related field.
• Degree in Business, Marketing, Economics, Engineering, Technology, or any field emphasizing problem-solving and analytical thinking.
• Proven ability to own deliverables end-to-end with minimal supervision.
• Demonstrated experience managing client relationships and communicating directly with stakeholders.
• Strong strategic and commercial judgment able to make sound decisions and connect solutions to business outcomes while fulfilling requirements.
• Ability to work with ambiguity, structure complex problems, and make decisions under pressure.
• High ownership mentality, resilience, and drive.
• Nice to Have (Not Required).
• Hands-on experience with system solutions such as CRM, AI-enabled platforms, or eCommerce.
• Familiarity with design tools, analytics tools, or AI tools in a practical workflow.
• Experience owning high-stakes projects, startup initiatives, or entrepreneurial ventures.
• Career Growth & Progression.
• This is a performance-based role with a clear path into transformation leadership.
• Progression is based on capability, impact, and ownership not tenure.
• High performers gain greater client responsibility and decision-making scope early.
• You will be developed into a transformation leader capable of bridging business, marketing, and technology.
• Who Will Thrive Here.
• Want real ownership of clients and outcomes, not just task execution.
• Are confident making independent decisions and driving projects to meet requirements.
• Solve complex, ambiguous problems independently.
• Are comfortable with high expectations and direct feedback.
• Think commercially and care deeply about whether the solution actually works for the business.
• Aspire to become a transformation leader, not a narrow specialist.

Skills:

Accounting

Job type:

Full-time

• The Accounting Manager owns the Accounting and Treasury functions across Ripples Commerce and its subsidiaries: timely month-end closing under TFRS, consolidation to the holding company, Thai tax compliance, cash flow and banking operations, and A/R-A/P discipline. A key partner to the Controller and CFO in delivering clean audits, on-time reporting, and strong working capital as the company scales.
• Month-End Closing and Financial Reporting.
• Own month-end and year-end closing for all entities under TFRS; manage the closing c ...
• Review GL transactions for accurate classification; prepare trial balances, entity financial statements, and supporting schedules.
• Prepare consolidated financial statements at the holding company level, including intercompany eliminations and RPT reconciliations.
• Perform and support management reports including variance analysis vs. prior periods and budget.
• Tax and Regulatory Compliance.
• Prepare, reconcile, and file all applicable taxes on time: CIT, VAT (PP.30/36), WHT (PND.1, 3, 53, 54), SBT, stamp duty, and others; ensure records are consistent with filings and fully documented.
• Support transfer pricing documentation and RPT disclosures across the group.
• Act as primary contact for the Revenue Department and regulators; manage tax audits and inquiries; support tax planning under management direction.
• Treasury and Cash Management.
• Manage daily cash positions across all entities; maintain cash balance per the company's liquidity policy.
• Prepare rolling cash flow forecasts and monthly cash flow reporting.
• Execute and control payment runs per the approval matrix; manage banking platforms and payment security.
• Maintain banking relationships; support credit facility applications, covenant monitoring, and utilization reporting.
• Oversee A/R collection with front offices (DSO, aging, escalation) and A/P scheduling to optimize DPO; support working capital needs as trading volume grows.
• Audit and Internal Controls.
• Work directly with the external auditor across the full audit cycle to deliver a clean (unqualified) audit report on schedule; pre-clear significant accounting treatments to minimize audit adjustments.
• Coordinate audit deliverables and drive resolution of findings.
• Ensure compliance with accounting policies, approval matrices, and internal controls; identify and remediate process gaps.
• Drive improvements to closing procedures and documentation; support ERP implementation and automation; maintain SOPs and the accounting manual.
• Team Management and Business Partnering.
• Lead, review, and coach the accounting team across GL, A/R, and A/P.
• Coordinate with business units, FP&A, and Strategy & PMO to resolve accounting matters and support new initiatives.
• Perform other assignments as requested by the CFO.
• Bachelor's degree or higher in Accounting, Finance, or related field.
• Experience in accounting, audit, or financial reporting with supervisory/review experience; Big 4 / audit firm background an advantage.
• Qualified as accountant-in-charge under the Accounting Act; CPA (Thailand) an advantage.
• Multi-entity closing and group consolidation experience strongly preferred.
• Good command of Thai and English for reporting and coordination with advisers and investors.

Experience:

5 years required

Skills:

Cloud Computing

Job type:

Full-time

• Accelerate your growth with an international perspective, engage with top-tier Southeast Asia customers, and deeply participate in the most cutting-edge AI needs of the Southeast Asia market and the continuously evolving cloud industry solutions.
• Master the latest cloud product capabilities in a full-stack manner - across IaaS, AI, audio/video, security and other product lines. Through project co-building with Southeast Asia customers, continuously improve human-AI collaboration capability and customer project success efficiency.
• Work closely with a diverse, excellent team in Southeast Asia, and jointly embark on a rapidly changing high-growth journey.
• Serve as the customer's technical consulting expert. Lead Tencent Cloud pre-sales analysis, bidding document authoring, and customer solution communication, and strive to obtain support from the customer's technical decision-making level.
• Deeply explore and follow up on the landing of customer needs. Combined with Tencent Cloud public cloud, private cloud, container, big data, audio/video, AI and other product capabilities, design technical solutions for Thailand SVIP customers and follow up on delivery, continuously strengthening differentiated competitive advantages.
• Possess an AI-Native perspective, be proficient in Tencent Cloud AI product knowledge and effectively promote it. Use AI capabilities to complete project POCs and demos, accelerate migration and delivery, and monitor SVIP customer business quality.
• Promote scaled business growth in key markets. On a daily basis, collect real feedback and industry common needs from Thailand customers, and drive continuous iteration and optimization of cloud products and AI tools.
• Who We Look For.
• Bachelor's degree or above; majors in computer science, information technology, telecommunications engineering and other related fields are preferred.
• 5+ years of experience in cloud computing pre-sales or solution-related work, covering pre-sales research, bidding document authoring, POC implementation, delivery acceptance, and other project phases.
• Familiar with mainstream public cloud platforms, such as Tencent Cloud, Alibaba Cloud, AWS, Azure, GCP, etc. Have experience using AI technology to assist and drive projects; familiar with at least one AI Agent application and have effectively applied it in work.
• Extremely strong pressure resistance and resilience. Proactively tackle project technical risks and AI implementation challenges, with no shirking or escaping. Take real business results as the sole orientation, and refuse to stay only at paper-level solutions.
• Excellent cross-cultural communication and collaboration ability; fluent English with no barriers to business communication; adapt to the collaboration rhythm of multi-country teams. Thai language proficiency is preferred.
• Strong proactive collaboration awareness; willing to undertake cross-department collaborative work, with no division of work boundaries, and project success as the core goal.
• Equal Employment Opportunity at Tencent.
• As an equal opportunity employer, we firmly believe that diverse voices fuel our innovation and allow us to better serve our users and the community. We foster an environment where every employee of Tencent feels supported and inspired to achieve individual and common goals.

Experience:

1 year required

Skills:

Project Management, Creative Thinking, Social media

Job type:

Full-time

• The Live Creative Producer is responsible for developing and executing engaging live commerce content that drives audience engagement and conversion across social platforms, particularly TikTok Live.
• This role focuses on creating compelling live formats, storytelling concepts, and promotional video content that attract viewers and maximize sales performance. The position plays a.
• key role.
• in differentiating Ripples' live content through creativity, trend awareness, and strong execution in a fast-paced environment.
• The ideal candidate is highly creative, trend-driven, and passionate about content, with the ability to translate product features into engaging storytelling that resonates with audiences.
• Design and develop engaging, on-brand live content formats that capture audience attention and drive sales performance.
• Create and test new creative concepts and storytelling approaches to enhance live session engagement and differentiation.
• Oversee the end-to-end live production process, ensuring smooth execution and high-quality output.
• Collaborate with hosts, production teams, and cross-functional stakeholders to deliver effective live commerce campaigns.
• Produce and edit short-form traffic videos to drive awareness and viewership for upcoming live sessions.
• Monitor live performance and optimize content strategies based on engagement, conversion, and audience behavior.
• Stay up to date with TikTok trends, live commerce formats, and consumer behavior to continuously improve content quality.
• Lead or support special projects as assigned, ensuring timely delivery and achievement of performance targets.
• Education & Experience.
• Bachelor's degree in Marketing, Communications, Media, or related field (or equivalent experience).
• 1-4 years of experience in content creation, live production, digital media, or related fields.
• Experience in social commerce, live streaming, or agency environments is an advantage.
• Skills & Competencies.
• Strong creative thinking and storytelling skills.
• Passion for content creation and audience engagement.
• Understanding of social media culture, especially TikTok and live commerce trends.
• Strong organizational and project management skills.
• Good communication and collaboration abilities.
• Ability to work in a fast-paced and dynamic environment.
• Positive attitude, adaptability, and strong growth mindset.
• Technical Skills.
• Basic to intermediate skills in video production and editing.
• Familiarity with tools such as TikTok Live Studio, OBS, or similar streaming platforms is a plus.
• Understanding of basic camera setups, lighting, and sound systems is an advantage.
• Additional.
• Passion for Fashion, Beauty, Skincare, FMCG, or lifestyle products.
• Strong interest in social media trends and consumer behavior.
• Ability to quickly adapt to changing content trends and platform updates.

Experience:

2 years required

Skills:

Industry trends, Content Creator

Job type:

Full-time

• Take primary responsibility for writing and producing content for the magazine's website, from developing story ideas and conducting research to writing, editing, fact-checking, and publishing high-quality content aligned with the magazine's editorial direction.
• Develop engaging Content Ideas, Topics, and Story Angles that are relevant to the target audience, with a particular focus on Fashion, Lifestyle, Beauty, Culture, Entertainment, and emerging trends.
• Plan and maintain the website's Editorial Content / Editorial Calendar to ensure a consistent flow of fresh, timely, and relevant content.
• Produce a variety of digital content formats, including News, Features, Interviews, Trends, Lifestyle Articles, Fashion Content, and other creative editorial content in line with the magazine's identity and editorial standards.
• Adapt and repurpose website content for Social Media platforms, including Facebook, Instagram, TikTok, X, and other digital channels, tailoring content to the format, audience, and user behavior of each platform.
• Continuously manage and update the website, ensuring content accuracy, freshness, relevance, and appropriate presentation.
• Optimize and create content with consideration for SEO, Search Intent, User Engagement, and Digital Content Best Practices to increase website reach, traffic, and overall digital growth.
• Stay up to date with the latest news, trends, and emerging conversations across Fashion, Lifestyle, Beauty, Culture, and Entertainment, and translate relevant developments into timely and engaging content opportunities.
• Work closely with Editors, Writers, Photographers, Graphic Designers, Video Teams, and Marketing Teams to develop and produce content across various projects.
• Contribute to the development and execution of Digital Campaigns, Special Content, Newsletters, Social Media Campaigns, and other special projects and initiatives of the magazine.
• Monitor content performance and audience engagement across the website and social media platforms, using insights and data to continuously improve content strategies and effectiveness.
• Work effectively under tight deadlines and manage multiple assignments and projects simultaneously while maintaining a high standard of quality.
• Work on-site at the office and collaborate closely with both the Editorial and Digital teams to ensure smooth and effective content production.
• Bachelor's degree in Journalism, Communications, Marketing, Digital Media, or a related field.
• 2+ years of experience in digital content creation, preferably in a media or magazine environment.
• Strong writing, editing, and proofreading skills with attention to detail.
• Proficiency in digital tools such as CMS platforms (WordPress), Adobe Creative Suite, Canva, and basic video editing tools.
• Familiarity with SEO, analytics tools (Google Analytics, social media insights), and digital best practices.
• Ability to multitask, meet tight deadlines, and work both independently and collaboratively.
• Creative mindset with a strong sense of storytelling and audience engagement.
• Good English Skills.

Experience:

2 years required

Skills:

Business Development

Job type:

Full-time

• The Senior Business Development Associate is responsible for driving business growth through strategic client acquisition, partnership development, and commercial planning.
• This role works closely with the company's leadership team to identify new opportunities, develop tailored business proposals, and execute go-to-market strategies across e-commerce and social commerce channels. The position requires strong commercial acumen, the ability to manage complex stakeholder relationships, and a proactive, res ...
• Identify and develop new business opportunities, partnerships, and revenue streams.
• Lead the preparation of business plans, pitch decks, and proposals tailored to prospective clients.
• Act as a strategic advisor to clients by providing insights and recommendations on e-commerce and social commerce strategies.
• Build, manage, and expand relationships with key clients, partners, and stakeholders.
• Drive end-to-end sales processes, including prospecting, pitching, negotiation, and deal closure.
• Collaborate cross-functionally with internal teams (e.g., Marketing, Creator Management, E-commerce Operations, Live Studio) to design and deliver integrated solutions.
• Analyze market trends, competitive landscape, and client needs to refine business strategies.
• Represent the company in meetings, presentations, and industry networking events.
• Track business development performance and maintain accurate pipeline reporting.
• Participate in or lead strategic and ad-hoc projects as assigned.
• Education & Experience.
• Bachelor's degree in Business Administration, Marketing, Economics, or related field.
• 2-5 years of experience in business development, consulting, commercial strategy, or startup environments.
• Proven track record in client acquisition, partnership development, or revenue generation.
• Skills & Competencies.
• Strong business acumen and commercial mindset.
• Excellent communication, negotiation, and presentation skills.
• Strong stakeholder management and relationship-building abilities.
• Ability to think strategically and translate ideas into actionable plans.
• High adaptability and ability to work in a fast-paced, dynamic environment.
• Strong analytical and problem-solving skills.
• Self-driven with a strong sense of ownership and accountability.
• Technical Skills.
• Proficiency in Microsoft PowerPoint and Excel.
• Experience in preparing business proposals and presentations.
• Familiarity with CRM tools or sales tracking systems is an advantage.
• Preferred.
• Understanding of e-commerce and social commerce platforms (e.g., TikTok Shop, Shopee, Lazada).
• Experience in agency, startup, or digital commerce environments.
• Fluency in Thai and English (both written and spoken).
• Additional language skills are a plus.

Experience:

2 years required

Skills:

Customer Relationship Management (CRM)

Job type:

Full-time

• The Senior Creator & Affiliate CRM Associate is responsible for managing and optimizing relationships with creators and affiliates through structured CRM processes.
• This role focuses on driving engagement, retention, and performance of creators and affiliate partners by leveraging data, segmentation, and targeted communication strategies. The position plays a.
• key role.
• in supporting revenue growth by ensuring effective collaboration between creators, affiliates, and internal teams.
• The ideal candidate is data-driven, detail-oriented, and experienced in managing large networks of partners in a fast-paced social commerce environment.
• Manage and maintain CRM systems for creators and affiliate partners, ensuring accurate and up-to-date data.
• Segment creators and affiliates based on performance, category, and engagement level to drive targeted strategies.
• Develop and execute engagement plans to improve creator and affiliate activation, retention, and performance.
• Monitor and analyze key performance metrics (e.g., GMV, conversion rate, engagement, activation rate).
• Identify high-potential creators and affiliates, and implement strategies to maximize their contribution.
• Coordinate with internal teams (e.g., Creator Management, KOL, Account, Marketing, Live Operations) to align campaign execution and support partner needs.
• Design and implement communication flows (e.g., campaigns, announcements, updates) for creators and affiliates.
• Track and optimize affiliate program performance, including commission structures and campaign effectiveness.
• Prepare reports and provide actionable insights to stakeholders on CRM performance and partner engagement.
• Support the development and improvement of CRM processes, tools, and automation initiatives.
• Participate in cross-functional and ad-hoc projects as assigned.
• Education & Experience.
• Bachelor's degree in Marketing, Business Administration, Communications, or related field.
• 2-4 years of experience in CRM, affiliate marketing, creator management, or related roles.
• Experience in e-commerce, social commerce, or digital platforms is highly preferred.
• Skills & Competencies.
• Strong analytical and data-driven mindset.
• Excellent organizational and stakeholder management skills.
• Strong communication and relationship management abilities.
• Ability to manage multiple projects and priorities in a fast-paced environment.
• Problem-solving skills with attention to detail.
• Proactive, self-motivated, and results-oriented.
• Technical Skills.
• Experience with CRM tools, data tracking, or affiliate platforms.
• Proficiency in Microsoft Excel (data analysis, reporting).
• Familiarity with e-commerce and social media platforms (e.g., TikTok, Shopee, Lazada).
• Experience with data visualization or dashboard tools (e.g., Power BI) is a plus.
• Additional.
• Good English communication skills (reading and writing).
• Strong sense of ownership and accountability.
• Ability to work collaboratively across teams.

Experience:

3 years required

Skills:

Project Management, Adobe Illustrator, Microsoft Office, Interior Design, Meet Deadlines

Job type:

Full-time

• Plan and create in-store merchandising displays new product launches, promotions/campaigns, store re-merchandising and special events covering both OWNDAYS as appropriate.
• Produce localised Visual Merchandise by adapting global/regional guidelines to local store conditions and customer behaviour.
• Design displays that not only attract customers but also drive engagement, demand and sales conversion including hero tables and dedicated zones for premium lenses.
• Build contingency layout options to adapt VM to varying store sizes and space limitations (e.g. long/narrow stores).
• Manage store-opening VM end to end per SOP layout planning, POP & acrylic ordering, SKU arrangement and shop set-up completed within the standard timeline.
• Lead VM for campaigns and marketing projects (e.g. Star Wars, Made in Japan, Pride Month) covering design creation, POP/display ordering and guideline announcement.
• Manage project timelines proactively and deliver complete work on schedule without requiring deadlines to be imposed.
• Conduct regular branch visits and coordinate with stores to ensure VM standards are consistently maintained nationwide.
• Create and announce VM guidelines and track rollout/compliance through the internal communication system (OD-Connect).
• Run pre-launch quality control on every display product visibility, prop density and brand-asset placement to prevent clutter and avoidable execution errors.
• Coach and mentor store teams to understand and consistently apply the company's "Standardized Look", empowering branches to uphold VM standards independently between visits.
• Coordinate with suppliers and business partners to procure display-related equipment and materials, ensuring the highest material quality.
• Manage VM within an agreed budget envelope, balancing creativity against cost and finding effective, value-for-money solutions.
• Bachelor's degree in Visual Merchandising, Interior Design, Fashion, Marketing, Design, or a related field.
• At least 3-5 years of experience in Visual Merchandising within the retail industry. Experience in fashion, eyewear, cosmetics, or lifestyle retail is preferred.
• Strong knowledge of visual merchandising principles, retail space planning, and customer journey design to enhance sales and brand image.
• Ability to interpret and adapt global/regional VM guidelines to suit local market needs and store conditions.
• Strong display design skills with the ability to create attractive merchandising displays, POP materials, and product presentations.
• Experience managing VM projects including new store openings, store re-merchandising, promotional campaigns, and special events.
• Strong project management, planning, and time management skills with the ability to handle multiple projects and meet deadlines independently.
• Ability to develop flexible merchandising layouts suitable for different store sizes and space limitations.
• Excellent communication and coordination skills with cross-functional teams, store staff, and external suppliers.
• Experience coaching and developing store teams to consistently maintain visual merchandising standards.
• Detail-oriented with strong quality control and problem-solving skills.
• Proficient in Microsoft Office. Experience with Adobe Illustrator, Photoshop, or other design software is an advantage.
• Creative mindset with a passion for design, retail trends, and delivering innovative customer experiences.
• Company Benefit.
• Monthly Attendance Allowance.
• Language Proficiency Allowance: THB 5,000 per month.
• Employee Discount on Company Products.
• Complimentary Eyeglasses.
• Group Insurance.
• Provident Fund.
• Annual Leave starting from 10 days per year (up to a maximum of 20 days).
• Transportation Allowance (applicable to selected positions).
• Long Service Allowance (up to THB 10,000 per month).
• Birthday Gift Allowance: THB 1,000.
• Employee Congratulations and Financial Assistance Benefits for Various Occasions.
• Salary Review Twice a Year.
• Company Parties / Staff Gatherings Twice a Year.
• Annual Bonus (subject to the Company's performance).

Experience:

5 years required

Skills:

Business Development

Job type:

Full-time

• The E-commerce Business Development Director is responsible for driving business growth, acquiring new clients, expanding revenue opportunities, and developing strategic partnerships across e-commerce, social commerce, and digital commerce services.The role leads the end-to-end business development process, from opportunity identification, solution development, proposal preparation, commercial negotiation, and contract closure through to business handover.
• Develop and execute business development strategies aligned with revenue and profita ...
• Identify and acquire new clients across e-commerce, social commerce, digital marketing, live commerce, and related services.
• Build relationships with senior decision-makers and strategic business partners.
• Lead client meetings, business pitches, proposal development, pricing, and contract negotiations.
• Translate client requirements into integrated commercial solutions.
• Work closely with Account Management, E-commerce Operations, Marketing, Content, Creative, Live Commerce, Influencer, Finance, and other relevant teams.
• Manage sales pipeline, revenue forecast, conversion rate, deal value, and closing plans.
• Ensure proposed solutions are commercially competitive, operationally feasible, and profitable.
• Identify cross-selling, up-selling, contract renewal, and account expansion opportunities.
• Develop partnerships with platforms, technology providers, agencies, logistics providers, and other ecosystem partners.
• Ensure effective handover of new clients to Account Management and operational teams.
• Monitor market trends, competitors, platform developments, and new business opportunities.
• Lead, coach, and develop the Business Development team.
• Establish business development processes, reporting standards, and commercial governance.
• Bachelor's or Master's degree in Business Administration, Marketing, E-commerce, Digital Business, or a related field.
• At least 10 years of experience in Business Development, Commercial, Sales, E-commerce, Digital Marketing, or related fields.
• At least 5 years of experience in a senior management or leadership role.
• Proven track record in acquiring clients and achieving revenue targets.
• Strong understanding of e-commerce, social commerce, marketplace operations, and digital services.
• Experience in strategic pitching, solution development, pricing, and contract negotiation.
• Strong commercial, financial, presentation, and stakeholder-management skills.
• Good command of written and spoken English.

Experience:

1 year required

Skills:

Social media

Job type:

Full-time

• The Technical Executive (Live Production Team) is responsible for managing the technical setup and execution of live streaming sessions across social commerce platforms, particularly TikTok Live.
• This role ensures seamless live production by handling equipment setup, streaming software, and real-time technical troubleshooting. The position plays a critical role in maintaining production quality, minimizing disruptions, and supporting high-performance live commerce operations.
• The ideal candidate is technically skilled, detail-oriented, and able to operate effectively in a fast-paced, high-pressure environment.
• Set up and operate live streaming equipment, including cameras, lighting, audio systems, and streaming devices.
• Manage live streaming software (e.g., TikTok Live Studio, OBS, Streamer Desktop) to ensure smooth broadcast execution.
• Monitor live sessions in real-time and troubleshoot technical issues promptly.
• Coordinate with hosts, producers, and content teams to ensure proper live setup and execution.
• Ensure all technical elements (visuals, sound, connectivity) meet quality standards before and during live sessions.
• Conduct pre-live checks and testing to prevent technical disruptions.
• Support recording and post-production needs when required.
• Maintain and organize technical equipment, ensuring proper usage and upkeep.
• Stay updated with new tools, technologies, and best practices in live streaming and production.
• Support special projects, live events, or ad-hoc production requirements as assigned.
• Education & Experience.
• Bachelor's degree in Media Production, Broadcasting, Engineering, IT, or related field (or equivalent experience).
• 1-3 years of experience in live production, streaming, or technical operations.
• Experience in social commerce or live streaming environments is an advantage.
• Technical Skills.
• Hands-on experience with streaming tools such as OBS, TikTok Live Studio, or similar platforms.
• Understanding of camera setup, lighting, and audio systems.
• Basic knowledge of networking and streaming stability (internet, bitrate, latency).
• Familiarity with video formats, encoding, and live broadcast workflows.
• Skills & Competencies.
• Strong problem-solving and troubleshooting skills.
• Ability to work under pressure and handle live situations calmly.
• Good coordination and communication skills.
• High attention to detail and quality control.
• Ability to manage multiple live sessions and priorities.
• Additional.
• Flexibility to work in shifts, including evenings or weekends (based on live schedules).
• Strong sense of responsibility and accountability.
• Interest in live commerce, social media, and digital production.

Experience:

5 years required

Skills:

Cloud Computing

Job type:

Full-time

• Accelerate your growth with an international perspective, engage with top-tier Southeast Asia customers, and deeply participate in the most cutting-edge AI needs of the Southeast Asia market and the continuously evolving cloud industry solutions.
• Master the latest cloud product capabilities in a full-stack manner - across IaaS, AI, audio/video, security and other product lines. Through project co-building with Southeast Asia customers, continuously improve human-AI collaboration capability and customer project success efficiency.
• Work closely with a diverse, excellent team in Southeast Asia, and jointly embark on a rapidly changing high-growth journey.
• Serve as the customer's technical consulting expert. Lead Tencent Cloud pre-sales analysis, bidding document authoring, and customer solution communication, and strive to obtain support from the customer's technical decision-making level.
• Deeply explore and follow up on the landing of customer needs. Combined with Tencent Cloud public cloud, private cloud, container, big data, audio/video, AI and other product capabilities, design technical solutions for Thailand SVIP customers and follow up on delivery, continuously strengthening differentiated competitive advantages.
• Possess an AI-Native perspective, be proficient in Tencent Cloud AI product knowledge and effectively promote it. Use AI capabilities to complete project POCs and demos, accelerate migration and delivery, and monitor SVIP customer business quality.
• Promote scaled business growth in key markets. On a daily basis, collect real feedback and industry common needs from Thailand customers, and drive continuous iteration and optimization of cloud products and AI tools.
• Who We Look For.
• Bachelor's degree or above; majors in computer science, information technology, telecommunications engineering and other related fields are preferred.
• 5+ years of experience in cloud computing pre-sales or solution-related work, covering pre-sales research, bidding document authoring, POC implementation, delivery acceptance, and other project phases.
• Familiar with mainstream public cloud platforms, such as Tencent Cloud, Alibaba Cloud, AWS, Azure, GCP, etc. Have experience using AI technology to assist and drive projects; familiar with at least one AI Agent application and have effectively applied it in work.
• Extremely strong pressure resistance and resilience. Proactively tackle project technical risks and AI implementation challenges, with no shirking or escaping. Take real business results as the sole orientation, and refuse to stay only at paper-level solutions.
• Excellent cross-cultural communication and collaboration ability; fluent English with no barriers to business communication; adapt to the collaboration rhythm of multi-country teams. Thai language proficiency is preferred.
• Strong proactive collaboration awareness; willing to undertake cross-department collaborative work, with no division of work boundaries, and project success as the core goal.
• Equal Employment Opportunity at Tencent.
• As an equal opportunity employer, we firmly believe that diverse voices fuel our innovation and allow us to better serve our users and the community. We foster an environment where every employee of Tencent feels supported and inspired to achieve individual and common goals.

Experience:

1 year required

Skills:

eCommerce, English

Job type:

Full-time

• is Thailand's leading and fastest-growing Social Commerce agency and e-commerce enabler, consistently ranked as the.
• TikTok Shop Partner in the country.
• We build full-funnel commerce and marketing solutions designed to scale brands across TikTok, Shopee, Lazada, and beyond. From strategy to.
• execution, we transform creativity into conversion and content into measurable growth.
• In just over two years, we've grown from a 20-person startup to a 200+ strong team, working with local heroes and some of the world's most.
• iconic brands. At Ripples, we're not just riding the future of commerce we're building it.
• Coordinate with internal teams and brand partners to execute e-commerce campaigns and store activities.
• Manage day-to-day store operations: graphic briefs, banner uploads, campaign submissions.
• Plan promotions and analyze campaign performance: sales, traffic, conversion, and funnel.
• Prepare joint business plans and lead weekly/monthly/quarterly review meetings.
• Manage day-to-day store operations: graphic briefs, banner uploads, campaign submissions.
• Generate reports and actionable insights for internal and external teams.
• Participate in or lead cross-functional projects.
• Lead or participate in ad-hoc cross-functional projects.
• Who We're Looking For.
• Bachelor's degree in any field.
• 1 - 6 years working experience (depends on the level) in an Ecommerce company, Internet start-up, International Brand, FMCG,.
• fashion,Beauty retailer or consulting Strong Excel and data skills.
• Familiarity with Shopee, Lazada, TikTok.
• Excellent communication and client-facing skills.
• Good English communication (reading/writing).
• Annual leave: 11 days / Public Holiday: 17 day.
• Performance bonus.
• Group insurance (Life, Health, IPD, OPD, Emergency).
• Company PC or laptop provided.
• Get to experience a variety of roles.
• More opportunities to express ideas and creativity.
• Faster career growth opportunities.
• Employees can communicate or propose ideas directly to executives without going through multiple layers of hierarchy.

Experience:

3 years required

Skills:

Project Management, Adobe Illustrator, Microsoft Office, Interior Design, Meet Deadlines

Job type:

Full-time

• Plan and create in-store merchandising displays new product launches, promotions/campaigns, store re-merchandising and special events covering both OWNDAYS as appropriate.
• Produce localised Visual Merchandise by adapting global/regional guidelines to local store conditions and customer behaviour.
• Design displays that not only attract customers but also drive engagement, demand and sales conversion including hero tables and dedicated zones for premium lenses.
• Build contingency layout options to adapt VM to varying store sizes and space limitations (e.g. long/narrow stores).
• Manage store-opening VM end to end per SOP layout planning, POP & acrylic ordering, SKU arrangement and shop set-up completed within the standard timeline.
• Lead VM for campaigns and marketing projects (e.g. Star Wars, Made in Japan, Pride Month) covering design creation, POP/display ordering and guideline announcement.
• Manage project timelines proactively and deliver complete work on schedule without requiring deadlines to be imposed.
• Conduct regular branch visits and coordinate with stores to ensure VM standards are consistently maintained nationwide.
• Create and announce VM guidelines and track rollout/compliance through the internal communication system (OD-Connect).
• Run pre-launch quality control on every display product visibility, prop density and brand-asset placement to prevent clutter and avoidable execution errors.
• Coach and mentor store teams to understand and consistently apply the company's "Standardized Look", empowering branches to uphold VM standards independently between visits.
• Coordinate with suppliers and business partners to procure display-related equipment and materials, ensuring the highest material quality.
• Manage VM within an agreed budget envelope, balancing creativity against cost and finding effective, value-for-money solutions.
• Bachelor's degree in Visual Merchandising, Interior Design, Fashion, Marketing, Design, or a related field.
• At least 3-5 years of experience in Visual Merchandising within the retail industry. Experience in fashion, eyewear, cosmetics, or lifestyle retail is preferred.
• Strong knowledge of visual merchandising principles, retail space planning, and customer journey design to enhance sales and brand image.
• Ability to interpret and adapt global/regional VM guidelines to suit local market needs and store conditions.
• Strong display design skills with the ability to create attractive merchandising displays, POP materials, and product presentations.
• Experience managing VM projects including new store openings, store re-merchandising, promotional campaigns, and special events.
• Strong project management, planning, and time management skills with the ability to handle multiple projects and meet deadlines independently.
• Ability to develop flexible merchandising layouts suitable for different store sizes and space limitations.
• Excellent communication and coordination skills with cross-functional teams, store staff, and external suppliers.
• Experience coaching and developing store teams to consistently maintain visual merchandising standards.
• Detail-oriented with strong quality control and problem-solving skills.
• Proficient in Microsoft Office. Experience with Adobe Illustrator, Photoshop, or other design software is an advantage.
• Creative mindset with a passion for design, retail trends, and delivering innovative customer experiences.
• Company Benefit.
• Monthly Attendance Allowance.
• Language Proficiency Allowance: THB 5,000 per month.
• Employee Discount on Company Products.
• Complimentary Eyeglasses.
• Group Insurance.
• Provident Fund.
• Annual Leave starting from 10 days per year (up to a maximum of 20 days).
• Transportation Allowance (applicable to selected positions).
• Long Service Allowance (up to THB 10,000 per month).
• Birthday Gift Allowance: THB 1,000.
• Employee Congratulations and Financial Assistance Benefits for Various Occasions.
• Salary Review Twice a Year.
• Company Parties / Staff Gatherings Twice a Year.
• Annual Bonus (subject to the Company's performance).

Skills:

Digital Marketing, Graphic Design, English

Job type:

Full-time

• Ripples is Thailand's leading TikTok and social commerce agency, ranked in GMV out of 300+ partners. We provide end-to-end e-commerce solutions from strategy and content creation to live selling and performance marketing primarily across TikTok, Shopee, and Lazada. In just one year, we've scaled from 20 to 200 people, partnering with top local and global brands to shape the future of how products are discovered and sold online.
• The Role.
• As a.
• Cluster Manager., you will oversee a group of account executives, associates, and managers managing a substantial portfolio of brand partners. You'll be responsible for ensuring team performance, driving client satisfaction, and managing the cluster's profitability. This is a high-impact leadership role, perfect for someone with strong people management, strategic thinking, and commercial skills.
• Key responsibility.
• Team Management: Lead and mentor a team of account executives, associates, and managers, ensuring their performance aligns with company objectives and KPIs.
• Performance Tracking: Monitor and analyze the performance of the cluster, identifying areas for improvement and implementing corrective actions.
• Client Relationship Management: Build and maintain strong relationships with key clients, ensuring their satisfaction, loyalty and delivering business performance.
• Financial Management: Oversee the financial performance of the cluster, ensuring profitability and budget adherence.
• Cross-Functional Collaboration: Collaborate effectively with other departments (e.g., integrated marketing communication, digital marketing, live streaming production, graphic design) to deliver exceptional results in a timely manner.
• Talent Development: Identify and develop high-potential talent within the team, fostering a culture of continuous learning and growth.
• Problem-Solving: Address challenges and issues that arise within the cluster, providing timely solutions and guidance to the team.
• 5+ years' experience in relevant sales and marketing, marketing and communication, e-commerce managers, key-account manager or other related roles.
• Data-focused, advanced Excel skills.
• Strong understanding of e-commerce landscape such as Shopee, Lazada, TikTok or in Creative/ Marketing agency.
• Good communication and client facing skills.
• Able to communicate well in English.