Senior HR Officer (HRIS)
atRipples Commerce
Position Overview
The HRIS Specialist is responsible for managing, developing, and optimizing HR systems with a strong focus on Lark Suite. This role supports end-to-end HR processes across the organization, including employee database management, onboarding, leave management, performance management, workflow automation, dashboards, and reporting. The position works closely with the HR team and cross-functional stakeholders to enhance operational efficiency, streamline processes, and leverage data to support informed business decisions.
Key Responsibilities
- HR System Administration & Development (Lark Suite)
Design, develop, and optimize HR workflows using Lark Suite.
Build, maintain, and manage employee databases within Lark.
Develop and improve HR processes, including:
Recruitment Requests
Employee Onboarding
Employee Movement (Transfers, Promotions, etc.)
Probation Evaluations
Employee Exit Processes
- HR Process Automation
Design and implement automation solutions to streamline HR operations and reduce manual tasks.
Integrate and synchronize data between Lark and other related systems.
Develop and maintain approval workflows for various HR processes.
Continuously improve HR processes to enhance efficiency, transparency, and real-time tracking.
- Data Management & Reporting
Ensure the accuracy, completeness, and integrity of employee data.
Analyze HR data and provide insights to support management decision-making.
Prepare monthly HR reports, dashboards, and ad hoc reports as required by management.
- User Support & Training
Provide consultation and support to employees and managers regarding Lark-related HR processes and systems.
Develop user guides, documentation, and training materials.
Conduct training sessions on new systems, workflows, and platform features.
- Continuous Improvement
Stay up to date with new Lark features and identify opportunities to enhance HR operations.
Recommend and implement process improvements and system enhancements.
Collaborate with HR, IT, and cross-functional teams on digital transformation and process improvement initiatives.
Qualifications
2–5 years of experience in HRIS/HRMS, HR Operations, Process Improvement, or related fields.
Advanced experience with Lark Suite is highly preferred.
Proven experience in designing and implementing workflows, automation, and dashboards.
Required Skills
Strong understanding of HR processes and HR data management.
Proficient in Lark Base, Approvals, Automation, Forms, and Dashboards.
Strong analytical and reporting skills with attention to detail.
Excellent project management, problem-solving, and process improvement capabilities.
Strong communication and stakeholder management skills.
Ability to collaborate effectively across departments and functions.
What You'll Get
Opportunity to grow with a rapidly expanding company in one of the fastest-growing industries today.
Group insurance coverage, including health, life, accidents, and both inpatient and outpatient medical benefits.
Annual leave of 11 days plus 1 day of birthday leave.
Snacks, coffee, and meals provided during campaign days.
Company-provided computer or notebook for work purposes.
A fun, energetic, and goal-driven work environment with a young and dynamic team
Experience required
- 2 years
Salary
- Negotiable
Job function
- Human Resources
- IT / Programming
Job type
- Full-time
Company overview
Ripples Commerce is a Bangkok e-commerce agency. The company says it blends strategic e-commerce with creativity to take brands from awareness to conversion. Services listed on its site include shop management, live commerce, and content-led strategy on platforms such as
Why join us: Ripples works across shoppertainment platforms and says it has been recognized as a TikTok Shop Prime Partner for multiple consecutive quarters.
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