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Skills:

Automation, English

Job type:

Full-time

• Develop and implement an IT Service Management transformation roadmap aligned with organizational priorities.
• Design and mature an ITIL-aligned service management operating model.
• Define service management policies, processes, standards, controls, and governance frameworks.
• Assess current capabilities, identify improvement opportunities, and translate recommendations into practical initiatives.
• Align business objectives with technology and service-management solutions.
• Service Management Leadership
• Lead end-to-end service management across multiple technology service areas.
• Oversee Incident, Major Incident, Problem, Change, Service Request, Service Level, Knowledge, Capacity, Availability, and Continual Improvement practices.
• Establish clear accountability, escalation paths, and cross-functional ways of working.
• Provide guidance and mentorship to service delivery and process management teams.
• Operational Governance
• Lead operational governance forums, including service reviews, incident reviews, problem reviews, and Change Advisory Board meetings.
• Monitor service performance against agreed SLAs and KPIs.
• Present service performance, risks, issues, and improvement plans to senior stakeholders.
• Coordinate service delivery across internal teams, external providers, and geographically distributed teams.
• Manage service risks and escalations proactively.
• Major Incident and Problem Management
• Lead the response to critical service incidents and support timely service restoration.
• Coordinate executive and stakeholder communications during major service disruptions.
• Drive post-incident reviews, root-cause analysis, and permanent remediation.
• Identify recurring service issues and implement preventive improvement initiatives.
• Improve service resilience, operational stability, and recovery performance.
• Change and Service Improvement
• Govern change enablement and release activities across application and infrastructure environments.
• Ensure appropriate impact assessment, risk evaluation, implementation planning, and stakeholder alignment.
• Identify opportunities for automation, process optimization, and operational efficiency.
• Strengthen knowledge management and promote effective shift-left practices.
• Support the use of intelligent automation and AI-enabled service operations.
• Bachelor s degree in Information Technology, Computer Science, Engineering, or a related discipline.
• At least 10 years of experience in IT Service Management.
• At least 5 years of experience leading ITSM functions within a large enterprise environment.
• Strong experience in managed services, application support, infrastructure support, shared services, or IT outsourcing.
• Demonstrated experience designing, establishing, or improving an ITSM operating model.
• Strong knowledge of Incident, Problem, Change, Service Request, Service Level, Knowledge, Capacity, Availability, and Continual Improvement practices.
• Experience managing major incidents, customer escalations, and senior stakeholder communications.
• Experience managing enterprise-scale operations, multiple service providers, or geographically distributed teams.
• Strong analytical, problem-solving, influencing, and decision-making skills.
• Professional proficiency in Thai and English.
• Preferred Qualifications
• ITIL Managing Professional or ITIL Strategic Leader certification.
• PMP or PRINCE2 certification.
• ServiceNow certification.
• Lean Six Sigma certification.
• Experience with ServiceNow, Jira, CMDB platforms, monitoring and observability tools, and reporting solutions.
• Experience supporting automation or AI-enabled service operations.
• Experience working within a complex, multi-vendor technology ecosystem.
• What We Are Looking For
• Strong operational and transformation leadership.
• Confidence leading through critical incidents and complex service challenges.
• The ability to translate strategic objectives into practical service-management solutions.
• Strong customer and senior stakeholder engagement.
• The ability to influence cross-functional teams without direct authority.
• A continuous improvement and data-driven mindset.
• High accountability and ownership.
• The ability to lead and develop high-performing teams.
• About Accenture.
• Accenture is a leading global professional services company that helps the world s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360 value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360 value we create for our clients, each other, our shareholders, partners and communities.
• Visit us at www.accenture.com.
• Equal Employment Opportunity Statement.
• We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.

Skills:

English

Job type:

Full-time

• Communicate with customers via phone, email, and chat.
• Provide accurate information about products, payments and refunds.
• Collaborate with internal departments to fulfil customer needs.
• Minimum 1 year of customer service experience.
• Fresh graduate also welcome.
• Fluent in English.
• Excellent verbal, written, and interpersonal skills.
• Ability to multi-task, organize, and prioritize efficiently.
• Flexible with rotational shifts, including nights and overnights.
• Available to start immediately.

Skills:

SAP, Compliance, English

Job type:

Full-time

• Lead and govern SAP technical workstreams including ABAP, BTP, Integration, Basis, Security, and Analytics platforms.
• Drive SAP ABAP and SAP BTP development following Clean Core principles.
• Lead integration initiatives, including migration to SAP Cloud Integration and new interface development.
• Oversee SAP Basis and SAP Cloud ALM activities for deployment readiness and system operations.
• Manage Security & Authorization across SAP S/4HANA, MDG, Group Reporting, PaPM, BTP, and integration platforms.
• Lead data and analytics platform activities, including technical object migration and new analytics solutions.
• Act as the key liaison between local stakeholders, SAP teams, and offshore delivery resources.
• Ensure technical quality, compliance with standards, and successful project delivery.
• About you.
• Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field.
• 8+ years of SAP technical experience with experience leading SAP implementation or transformation projects.
• Strong expertise in SAP ABAP, SAP BTP, SAP Integration, and SAP Basis.
• Experience with SAP Security & Authorization across multiple SAP landscapes.
• Knowledge of SAP S/4HANA and related SAP cloud technologies.
• Strong stakeholder management and team leadership skills.
• Proficiency in English is required as this role involves regular communication with offshore teams and stakeholders.

Skills:

Legal, Compliance

Job type:

Full-time

• Lead regional employee assistance efforts during security incidents, natural disasters, political unrest, and other disruptive events.
• Travel disruptions and stranded travelers.
• Crisis-related displacement and evacuations.
• Urgent medical matters.
• Employee fatalities.
• Other employee support matters.
• Ensure employees receive timely information, assistance, and access to appropriate company resources.
• Crisis & Emergency Management.
• Serve as the regional Employee Assistance lead during crisis activations.
• Coordinate with Corporate Security, Crisis Management teams, and external assistance providers to support affected employees.
• Track employee welfare and provide leadership with regular situation updates.
• Support regional emergency response planning and preparedness initiatives.
• Cross-Functional Partnership.
• Human Resources.
• Legal.
• Workplace.
• Travel.
• Medical Assistance providers.
• Executive Leadership.
• Ensure employee support activities align with company policies, employment practices, legal requirements, and regional regulations.
• Case Management.
• Oversee complex employee assistance cases from initial notification through resolution.
• Maintain accurate documentation and ensure appropriate confidentiality of sensitive employee information.
• Identify trends and recommend process improvements to strengthen employee support capabilities.
• Coordinate with Accenture's Corporate Security regional leads on incident detection and management.
• Program Management.
• Develop and maintain regional employee assistance procedures and playbooks.
• Conduct after-action reviews following significant incidents and incorporate lessons learned into future planning.
• Support training and awareness initiatives for regional stakeholders.
• Develop, maintain, and analyze regional employee assistance program metrics, dashboards, and key performance indicators (KPIs) to identify trends, measure program effectiveness, and support data-driven decision-making.
• Prepare executive-level operational reports, performance reviews, and briefing materials by consolidating data, ensuring accuracy, consistency, and timely reporting for Corporate Security leadership and key stakeholders.
• Maintain comprehensive program documentation, including standard operating procedures (SOPs), process documentation, governance materials, and audit-ready records to support compliance and operational excellence.
• Support monthly and quarterly operational reviews by collecting, validating, and presenting workforce, case management, incident, and program performance metrics while identifying opportunities for process improvement and enhanced reporting capabilities.
• Preferred Skills.
• Excellent organization, analytical, and communication skills.
• Calm under pressure and ability to provide clear guidance and direction during stressful situations.
• Rapport and influence building skills.
• Stake Holders management and relationship building.
• Excellent customer service.
• Uncompromised ethics and integrity.
• Ability to learn quickly and to multitask; be adaptable and flexible.
• Able to pivot quickly between projects and priorities and meet time sensitive deadlines with effective time management skills.
• Must be able to work with and protect highly confidential information.
• Demonstrated ability to influence cross-functional and cross-regional teams to drive collaboration and strategic outcomes for business.
• Ability to analyze operational data and summarize for leadership to make informed decisions.
• Comfortable with ambiguity with the ability to drive towards clarity for positive impact.
• Language skills preferred.
• APATAP CTM certification, ASIS CPP certification, DHS TERC certification.
• Other Requirements.
• Ability to work non-standard hours, be on call (24X7), including weekends and holidays as required.
• Ability to travel 25% of the time.
• About Accenture.
• Accenture is a leading global professional services company that helps the world's leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services - creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world's leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360 value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360 value we create for our clients, each other, our shareholders, partners and communities.
• Visit us at www.accenture.com.
• Equal Employment Opportunity Statement.
• We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.

Skills:

Finance, Legal, Procurement

Job type:

Full-time

• Advise deal teams on shaping of the business opportunity within the transaction.
• Work with finance, solution and commercial teams to identify and manage issues across the transaction and architect workable solutions.
• Work with deal teams to develop effective negotiating strategies.
• Form part of the negotiation team and lead the legal negotiations to conclude the contractual documents.
• Manage the escalation process for key legal and commercial risks.
• Prepare and provide briefings to legal and business approvers, and other stakeholders.
• Minimum 4 years post-qualifying experience.
• Admitted to the Thailand Bar.
• Experience in relevant complex commercial transactions that demonstrates a high degree of transactional responsibility required.
• Previous experience in a law firm or in a fast-paced corporate legal group for an IT services vendor would be advantageous in performing this role.
• Understanding of and experience in Thai Government procurement desirable.
• Intellectual curiosity to continuously learn about new technologies and market trends and an ability to adapt to rapidly changing services and offerings including identifying and managing new risks as they arise.
• Resilient under high pressure; able to balance between moving a deal forward and maintaining objectivity about the soundness of the deal and compliance with Accenture principles and standards.
• Demonstrated ability to lead the legal support for complex systems integration, outsourcing and technology transactions. Experience in Gen/Agentic AI, SaaS or cloud transactions would be a bonus.
• Demonstrated business/commercial acumen.
• Solutions orientated mindset with the ability to structure client transactions to be most advantageous from a legal and business perspective ("thinking outside the square").
• Strong negotiation skills with a proven ability to lead contract negotiations and to deal directly with senior client counsel and negotiating teams.
• Confidence in working and communicating with all levels of management.
• Innovative mindset and not constrained by how things are typically done.
• Ability to oversee, counsel, guide, train and support other members of the legal team, and manage external legal support.
• Ability to independently manage drafting, reviewing and negotiating transactional documents and correspondence on a range of transactions.
• Demonstrated ability to effectively collaborate as part of a broader and diverse team.
• Accenture is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age, marital, domestic or civil partnership status, sexual orientation, gender identity, or any other basis as protected by applicable law.
• About Accenture.
• Accenture is a leading global professional services company that helps the world's leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services - creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world's leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360 value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360 value we create for our clients, each other, our shareholders, partners and communities.
• Visit us at www.accenture.com.
• Equal Employment Opportunity Statement.
• We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.

Skills:

Industrial Engineering

Job type:

Full-time

• Lead process assessment and transformation workstreams across engineering, operations, maintenance, and enterprise functions.
• Analyze current-state processes, governance structures, operating models, and organizational capabilities to identify improvement opportunities.
• Design future-state business processes and operating models aligned with strategic business objectives.
• Facilitate stakeholder workshops to gather requirements, validate pain points, and align on transformation priorities.
• Develop transformation roadmaps, implementation plans, and change strategies to support business objectives.
• Identify efficiency, productivity, and process optimization opportunities through industry leading practices and business transformation methodologies.
• Support business case development, value realization planning, and executive-level recommendations.
• Collaborate with cross-functional teams to drive successful transformation outcomes and adoption of new ways of working.
• About you.
• Bachelor's degree in Engineering, Industrial Engineering, Business Administration, Operations Management, or a related field.
• 1-2 years (Analyst); 3-6 years (Consultant) of experience in management consulting, business transformation, operational excellence, process improvement, or enterprise transformation.
• Experience assessing and redesigning business processes and operating models.
• Strong understanding of process transformation methodologies and continuous improvement principles.
• Experience facilitating stakeholder workshops and managing business requirements.
• Strong analytical, problem-solving, communication, and presentation skills.
• Ability to manage multiple workstreams and stakeholder groups in a dynamic consulting environment.
• Preferred: Experience in business transformation, operational excellence, organizational effectiveness, or enterprise transformation initiatives.
• Preferred: Knowledge of Lean, Six Sigma, Continuous Improvement, Business Process Management, or Change Management methodologies.
• Preferred: Experience developing transformation roadmaps and target operating models.
• About us.
• Accenture is a global professional services company with leading capabilities in strategy, consulting, technology, operations, digital, cloud, and security. We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other. We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work. At Accenture, we see well-being holistically, supporting our people's physical, mental, and financial health. We also provide opportunities to keep skills relevant through certifications, learning, and diverse work experiences.

Skills:

SAP, ERP, Automation

Job type:

Full-time

• Lead the design, configuration, and implementation of SAP PM solutions aligned with business requirements.
• Manage and support packaged/SaaS applications to ensure system stability, performance, and scalability.
• Oversee application releases, enhancements, and integration activities across multiple teams.
• Collaborate with cross-functional stakeholders to ensure seamless delivery of end-to-end solutions.
• Analyze system performance and proactively identify opportunities to improve efficiency and reliability.
• Provide subject matter expertise and guide team decisions on complex technical and functional issues.
• Drive continuous improvement initiatives, including documentation of best practices and standards.
• Explore and recommend new tools, technologies, and methodologies to enhance application management and user experience.
• Strong experience in SAP Plant Maintenance (PM) as a Functional Lead.
• Proven expertise in configuring and supporting SAP S/4 applications.
• Experience working with packaged or SaaS-based enterprise solutions.
• Strong understanding of system integration, release management, and application lifecycle processes.
• Ability to lead teams, manage stakeholders, and drive decision-making in complex environments.
• Excellent problem-solving, analytical, and communication skills.
• Experience working in cross-functional, multi-team delivery environments.
• Preferred Qualifications.
• Experience with SAP Enterprise Asset Management (EAM).
• Familiarity with low-code platforms, APIs, and modern application tools.
• Exposure to large-scale ERP or digital transformation programs.
• Strong focus on innovation, automation, and continuous improvement.

Job type:

Full-time

• Lead functional workstreams within large-scale technology and business transformation programs.
• Define future-state technology capabilities, operating models, and strategic transformation objectives.
• Assess current-state technology environments and identify capability gaps, modernization opportunities, and strategic priorities.
• Develop multi-year technology roadmaps covering applications, data, infrastructure, platforms, governance, and business processes.
• Facilitate executive workshops and stakeholder discussions to align on future-state vision, investment priorities, and transformation outcomes.
• Translate business requirements into strategic initiatives, implementation plans, and transformation programs.
• Support business case development, value realization planning, and executive-level recommendations.
• Collaborate with cross-functional teams to drive successful execution of transformation initiatives and roadmap delivery.
• About you.
• Bachelor's degree in Information Technology, Engineering, Computer Science, Business Administration, or a related field.
• Minimum 8 years of experience in technology strategy, digital transformation, enterprise transformation, management consulting, or program management.
• Experience leading workstreams within large-scale transformation programs.
• Proven experience developing enterprise technology strategies and transformation roadmaps.
• Strong understanding of technology domains including applications, cloud, data, platforms, infrastructure, and governance.
• Strong stakeholder management, communication, and presentation skills.
• Ability to structure complex business challenges into practical strategic recommendations and execution plans.
• About us.
• Accenture is a global professional services company with leading capabilities in strategy, consulting, technology, operations, digital, cloud, and security. We help clients reinvent their businesses through innovation, technology, and human ingenuity. We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other. We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work. At Accenture, we see well-being holistically, supporting our people's physical, mental, and financial health. We also provide opportunities to keep skills relevant through certifications, learning, and diverse work experiences.

Skills:

Microsoft Office, Excel, Risk Management

Job type:

Full-time

• Bachelor s degree from an accredited college or university is required.
• Industry-recognized local and international professional security certifications are a plus.
• Minimum of 8 - 10 years of relevant security experience or equivalent in private, government, or security forces.
• Minimum of 5 years' experience working directly with Corporate Security functions.
• Minimum of 5 years' experience with Microsoft Office products and programs, including Word, Excel, and PowerPoint.
• Preferred Skills.
• Excellent organization, analytical, and communication skills.
• Calm under pressure and ability to provide clear guidance and direction during stressful situations.
• Rapport and influence building skills.
• Stake Holders management and relationship building.
• Excellent customer service.
• Uncompromised ethics and integrity.
• Ability to learn quickly and to multitask; be adaptable and flexible.
• Able to pivot quickly between projects and priorities and meet time sensitive deadlines with effective time management skills.
• Must be able to work with and protect highly confidential information.
• Demonstrated ability to influence cross-functional and cross-regional teams to drive collaboration and strategic outcomes for business.
• Ability to analyze operational data and summarize for leadership to make informed decisions.
• Comfortable with ambiguity with the ability to drive towards clarity for positive impact.
• Language skills preferred.
• ASIS CPP, PSP, and PCI are considered a plus.
• Responsibilities/AccountabilitiesSecurity Management.
• Foster security culture and awareness.
• Apply broad security risk management knowledge, understanding policies, procedures, and frameworks to enable business operations activities.
• Contribute / implement security strategy, plans, procedures, and controls.
• Identify, anticipate, assess, and help resolve complex business challenges where collaboration and cooperation between individuals is often needed to affect the solution.
• Conduct threat, vulnerability and risk assessments.
• Cultivate, build engagement / relationships with internal and external stake holders including vendors, industry organizations, law enforcement and other related government agencies.
• Establish near term goals and provide input to longer term goals within the area of responsibility.
• Maintain awareness of relevant regulations and decisions.
• Ensure GP&S's guidance and response actions align with Accenture's policies.
• Crisis Management, Risk Intelligence, Event Monitoring, and Employee Notification.
• As SME (crisis and emergency management) serve as a key contact for internal and external stakeholders.
• Deal with difficult and sensitive situations appropriately and confidentially.
• Manage incident notifications and security assessments by vendors to ensure timely receipt of information and analysis on events which could impact Accenture's facilities, people, or operations.
• Oversee the dissemination of such information to Accenture leadership and coordinate any messaging to employees.
• Serve as the primary point of contact for escalations from the Regional Protective Services (RPS) and Accenture Security Operations Center (ASOCs).
• Personnel Security.
• Support employees/contractors/clients affected by internal / external security incidents.
• Support and assist the GP&S Intelligence team in conducting and disseminating threat assessments for domestic and international operations.
• Support security awareness training.
• Support executive protection and event security management.
• Cultivate and build engagement/relationships with internal and external stakeholders, including vendors, industry organizations (OSAC, ASIS, etc.), law enforcement, and other government agencies.
• Develop, collaborate and maintain strategic relationships with Employee Assistance Office, Employee Relations, Legal, HR, Workplace, IT, Travel, and local leadership.
• Act as the primary escalation path in ASEAN for incidents raised by partners such as Employee Relations, Human Resources, or Workplace.
• Other Requirements.
• Ability to work non-standard hours, be on call (24X7), including weekends and holidays as required.
• Ability to travel 25% of the time.
• About Accenture.
• Accenture is a leading global professional services company that helps the world's leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services - creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world's leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360 value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360 value we create for our clients, each other, our shareholders, partners and communities.
• Visit us at www.accenture.com.
• Equal Employment Opportunity Statement.
• We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.

Skills:

English

Job type:

Full-time

• Review, classify and/or remove content according to client guidelines, using specific tools and channels.
• Understand and remain updated on changing client policies and guidelines.
• Investigate, resolve, and relay complex content issues to the broader Trust and Safety team.
• Serve as an advocate for the user community.
• Participate in process improvement initiatives that improve quality and efficiency of work.
• Participate in continuous training programs and workgroup discussions for optimal development in the role.
• Engage in conversation around socially sensitive topics with the purpose of keeping our communities safe.
• Basic Qualifications/Skills Needed.
• Strong coping, emotional resilience, and stress-management skills.
• Excellent comprehension, communication, and English skills.
• Ability to perform duties objectively, devoid of inherent biases or personal beliefs, in the best interest of client policies.
• Strong attention to detail.
• Comfort synthesizing and analyzing information from multiple streams.
• Strong critical thinking and decision-making skills.
• Deep familiarity and passion for the internet, internet platforms, and internet culture.
• High affinity and cultural awareness of political and social situations regarding the relevant market and region that will be supported.
• Ability to work well individually and as part of a team.
• Ability to work differing rotations/shifts and non-standard work hours.
• Flexibility in meeting changing business needs in a fast-paced environment.
• Commitment to quality, efficiency, and effectiveness.
• Previous business process outsourcing, customer service, or content moderation experience is a plus.
• e.g., over 18 years of age.
• shift timings/requirements to work weekends and holidays.
• Please note that this role requires you to work on shift rotational basis and you will be working 5 days/ week with 2 consecutive rest days.

Skills:

Accounting, Financial Analysis, Financial Reporting

Job type:

Full-time

• Experience in Financial/Accounting Industry or Consulting Industry experience is required.
• Minimum Bachelor's degree or equivalent.
• At least 3 years of experience in transformation relevant to financial, accounting, financial analysis, financial modelling, financial reporting experience and/or IFRS or TFRS or other finanial accounting standards.
• Functional.
• Ability to work in a team environment delivering functional support that meets requirements working to a timeline.
• Ability to articulate and clearly communicate complex problems and solutions in a simple and logical manner.
• Well-developed analytical skills and the ability to provide clarity to complex issues and synthesize large amounts of information.
• Able to work independently.
• Consulting and partnering with our clients to help them in complex business analysis engagements for clients within the finance and accounting sector.
• Act as a point of contact for both internal and external parties to ensure smooth and consistent communication flow of business/functional requirements.
• Gather and analyze business requirements and translate them into functional requirements specification or user stories.
• Assess and evaluate business process, business model, and organization to identify areas of improvements, define/propose potential business and technology solution to enhance business performance.
• Communicate with other teams and stakeholders to identify, monitor and resolve functional dependencies.

Skills:

Finance, Automation, Business Development

Job type:

Full-time

• Lead the planning and execution of large-scale finance transformation initiatives from strategy through implementation.
• Advise senior finance stakeholders on finance operating model design and organizational transformation.
• Drive process improvement across core finance functions to enhance operational efficiency, governance, and business performance.
• Develop technology-enabled transformation strategies and roadmaps that support finance modernization objectives.
• Identify opportunities to improve decision-making through data, analytics, automation, and digital capabilities.
• Build and maintain strong relationships with senior stakeholders and act as a trusted advisor on transformation priorities.
• Support business development activities, including proposal development, solution design, and client engagement.
• Lead, coach, and develop high-performing teams while fostering an inclusive and collaborative environment.
• Bachelor's degree in Finance, Accounting, Economics, Business Administration, or a related field.
• with at least 15 yrs of experience in the areas of finance transformation, finance operations and with relevant Consulting or Finance Consulting background.
• Demonstrated experience leading complex business transformation initiatives.
• Strong understanding of finance processes, operating models, and performance management principles.
• Experience delivering technology-enabled transformation programs.
• Strong communication, stakeholder management, and problem-solving skills.
• Proven ability to lead teams and deliver measurable business outcome.
• MBA, CPA, CA, or equivalent professional qualification.
• Experience working across multiple industries or regional markets.
• Knowledge of emerging technologies, automation, analytics, and AI applications within finance.
• Experience contributing to business development, practice growth, or thought leadership initiatives.
• We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other.
• We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work.
• At Accenture, we see well-being holistically, supporting our people's physical, mental, and financial health. We also provide opportunities to keep skills relevant through certifications, learning, and diverse work experiences. We're proud to be consistently recognized as one of the World's Best Workplaces .
• Join Accenture to work at the heart of change. Visit us at www.accenture.com.
• About Accenture.
• Accenture is a leading global professional services company that helps the world s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360 value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360 value we create for our clients, each other, our shareholders, partners and communities.
• Visit us at www.accenture.com.

Skills:

Accounting, Finance, SAP, English

Job type:

Full-time

• Create an inspiring team environment with an open communication culture.
• Oversee day-to-day operation.
• Monitor team performance and report on metrics.
• In this role you are required to do analysis and solving of increasingly complex problems.
• Your day-to-day interactions are with peers within Accenture.
• You are likely to have some interaction with clients and/or Accenture management.
• You will be given minimal instruction on daily work/tasks and a moderate level of instruction on new assignments.
• Decisions that are made by you impact your own work and may impact the work of others.
• In this role you would be an individual contributor and/or oversee a small work effort and/or team.
• Please note that this role may require you to work in rotational shifts.
• Job Qualifications.
• Experience.
• Bachelor s or Master s degree in Management, Accounting, Finance, Business or any related field.
• At least 4-5 years of experience in Procure to Pay area, with working knowledge of SAP.
• Working Dimensions.
• Interact with clients - good verbal and written communication. Build and maintain relationships in a multicultural context.
• Capable of working independently with minimal supervision.
• Ability to meet tight deadlines with focus on quality, results and timely delivery.
• Decision-making skills.
• Ability to work well in a team.
• Excellent communication and leadership skills.
• Good interpersonal skills will need to be able to build relationships virtually (email, calls/Teams).
• Good Procure to Pay knowledge.
• Analytical & Logical Reasoning.
• Presentation skills.
• Working experience in SAP is an added advantage.
• Experience in Microsoft office tools (Word, Excel and PPT).
• Excellent written and spoken English and Thai language..

Skills:

Japanese, English

Job type:

Full-time

• Communicate with customers via phone, email, and chat.
• Provide accurate information about products, payments and refunds.
• Collaborate with internal departments to fulfil customer needs.
• Minimum 6 months of voice customer service experience.
• Fluent in English and Japanese.
• Excellent verbal, written, and interpersonal skills.
• Ability to multi-task, organize, and prioritize efficiently.
• Flexible with rotational shifts, including nights and overnights.
• Available to start immediately.
• About Accenture.
• Accenture is a leading global professional services company that helps the world s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360 value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360 value we create for our clients, each other, our shareholders, partners and communities.
• Visit us at www.accenture.com.

Skills:

Korean, English

Job type:

Full-time

• Communicate with customers via phone, email, and chat.
• Provide accurate information about products, payments and refunds.
• Collaborate with internal departments to fulfil customer needs.
• Minimum 6 months of voice customer service experience.
• Fluent in English and Korean.
• Excellent verbal, written, and interpersonal skills.
• Ability to multi-task, organize, and prioritize efficiently.
• Flexible with rotational shifts, including nights and overnights.
• Available to start immediately.
• About Accenture.
• Accenture is a leading global professional services company that helps the world s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360 value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360 value we create for our clients, each other, our shareholders, partners and communities.
• Visit us at www.accenture.com.

Skills:

SAP, System Security, Compliance

Job type:

Full-time

• Lead SAP Basis activities, including system installation, configuration, upgrade, and maintenance for SAP S/4HANA environments.
• Own end-to-end system landscape management, ensuring high availability, performance, and reliability.
• Oversee transport management, system monitoring, and performance tuning to optimize system efficiency.
• Collaborate with cross-functional teams (functional, infrastructure, security) to support seamless solution delivery.
• Manage SAP system integrations, interfaces, and technical dependencies across platforms.
• Drive system security, including user access, authorization controls, and compliance with governance standards.
• Provide subject matter expertise and guide technical decision-making across multiple teams.
• Identify risks proactively and implement mitigation strategies to ensure stable operations.
• Strong experience as an SAP Basis Lead supporting SAP S/4HANA environments.
• Expert proficiency in SAP S/4HANA Cloud Private Edition or SAP ECC to S/4 transitions.
• Proven experience in system administration, transport management, and performance tuning.
• Strong knowledge of SAP architecture, system landscapes, and database administration (e.g., HANA).
• Experience managing system upgrades, patches, and release cycles.
• Excellent stakeholder management and ability to lead teams in complex delivery environments.
• Strong analytical, troubleshooting, and problem-solving skills.
• Preferred Qualifications.
• Experience with SAP RISE or comparable cloud transformation programs.
• Familiarity with SAP security, Single Sign-On (SSO), and identity/access management.
• Exposure to SAP Cloud ALM or other monitoring/automation tools.
• Knowledge of infrastructure platforms (cloud or hybrid environments).
• Certification in SAP Basis or related technical domains.

Experience:

No experience required

Skills:

Problem Solving, Good Communication Skills

Job type:

Full-time

• ปริญญาตรีขึ้นไป สาขา IT/คอมฯ หรือที่เกี่ยวข้อง (รับนักศึกษาจบใหม่).
• มีทักษะสื่อสารและประสานงานที่ดี (กับลูกค้า หน่วยงานรัฐ และทีมงาน).
• วางแผน ติดตาม วิเคราะห์ และบริหารความเสี่ยงของโครงการได้.
• คิดเป็นระบบ นำเสนองานและสรุปประเด็นได้ชัดเจน ใช้เครื่องมือ Office ได้.
• ทำงานเป็นทีมได้ดี กล้าเสนอไอเดีย มีมนุษย์สัมพันธ์ดี และมีความรับผิดชอบ.
• แก้ปัญหาเฉพาะหน้า ทำงานภายใต้ความกดดันได้.
• ใช้ภาษาอังกฤษได้เบื้องต้น (อ่าน เขียน ฟัง พูด).
• รักษาความลับของงานได้ และสามารถเดินทางในกรุงเทพ/ปริมณฑล.
• พิจารณาเป็นพิเศษ:มีประสบการณ์โครงการ (โดยเฉพาะกับหน่วยงานรัฐ).
• มีความรู้ด้าน ISO / Cybersecurity / Project Management.
• วางแผนและกำหนดขอบเขต ระยะเวลา และทรัพยากรของโครงการ.
• ประสานงานทีม ลูกค้า และหน่วยงานที่เกี่ยวข้อง พร้อมจัดประชุมและ Agenda.
• ติดตามความคืบหน้าโครงการ รวมถึง Action Plan และ Task ต่าง ๆ.
• วิเคราะห์ปัญหาและบริหารความเสี่ยง เพื่อให้โครงการเป็นไปตามแผน.
• จดบันทึกและสรุปรายงานการประชุม รวมถึงรายงานสถานะโครงการ.
• สนับสนุนการทำงานของทีมโครงการให้ดำเนินได้อย่างราบรื่น.
• จัดทำและจัดเก็บเอกสารโครงการ รวมถึงบันทึกข้อมูลในระบบ.
• รายงานผลการดำเนินงานและติดตามงานที่ได้รับมอบหมายให้เสร็จตามเวลา.
• ประกันสังคม / ประกันสุขภาพ / ประกันอุบัติเหตุ / ตรวจสุขภาพประจำปี.
• วันหยุดตามประเพณี 16 - 18 วัน/ปี และสวัสดิการตามกฎหมาย.
• โบนัสและปรับเงินเดือนประจำปี.
• ค่าเดินทางเข้าพบลูกค้า.
• การอบรมและพัฒนาทักษะความรู้.
• อาหาร ขนม เครื่องดื่มสำหรับพนักงาน.
• สวัสดิการวันเกิด / งานเลี้ยงปีใหม่ / ชุดยูนิฟอร์ม.
• สถานที่ทำงาน: อาคารสินสาธรทาวเวอร์ ชั้น 2 และ 39 ถนนกรุงธนบุรี แขวงคลองต้นไทร เขตคลองสาน กรุงเทพฯ (ใกล้ BTS กรุงธนบุรี และ BTS วงเวียนใหญ่).
• รูปแบบการทำงาน: Onsite.
• เวลาทำงาน: วันจันทร์ - วันศุกร์ เวลา 09.00 - 18.00 น.
• วันหยุด: วันเสาร์ - วันอาทิตย์.

Experience:

No experience required

Skills:

Problem Solving

Job type:

Full-time

• วุฒิ ปวส. / ปริญญาตรี สาขาบัญชี บริหารธุรกิจ IT หรือสาขาที่เกี่ยวข้อง (รับนักศึกษาจบใหม่).
• มีความรู้พื้นฐานด้านบัญชี และงานเอกสาร.
• ใช้ Microsoft Office ได้ดี (โดยเฉพาะ Excel).
• มีทักษะการสื่อสารและการประสานงานที่ดี.
• ละเอียดรอบคอบ รับผิดชอบ และจัดการงานได้เป็นระบบ.
• บุคลิกดี มีมนุษยสัมพันธ์ รักงานบริการ และเรียนรู้เร็ว.
• สามารถใช้ภาษาอังกฤษได้เบื้องต้น (อ่าน เขียน พูด).
• สามารถเดินทางในกรุงเทพและปริมณฑลได้.
• พิจารณาเป็นพิเศษ:มีประสบการณ์งานบัญชี.
• งานธุรการ ISO / IT Services.
• บันทึกและตรวจสอบรายการบัญชีขาจ่าย (AP) ให้ถูกต้องครบถ้วน.
• จัดทำและดำเนินการด้านการชำระเงิน (Payment Processing).
• กระทบยอดบัญชีเจ้าหนี้และจัดทำรายงานที่เกี่ยวข้อง.
• ประสานงานกับ Supplier และหน่วยงานภายใน เพื่อแก้ไขปัญหาใบแจ้งหนี้และการชำระเงิน.
• ตรวจสอบเอกสารร่วมกับฝ่ายจัดซื้อและฝ่ายปฏิบัติการก่อนการอนุมัติ.
• จัดเก็บเอกสารบัญชีให้เป็นระเบียบและสามารถตรวจสอบย้อนหลังได้.
• สนับสนุนงานตรวจสอบบัญชี (Internal / External Audit).
• ประสานงานทั้งภายในและภายนอกองค์กร.
• บันทึกข้อมูลลงระบบ และปฏิบัติงานอื่น ๆ ตามที่ได้รับมอบหมาย.
• ประกันสังคม / ประกันสุขภาพ / ประกันอุบัติเหตุ / ตรวจสุขภาพประจำปี.
• วันหยุดตามประเพณี 16 - 18 วัน/ปี และสวัสดิการตามกฎหมาย.
• โบนัสและปรับเงินเดือนประจำปี.
• ค่าเดินทางเข้าพบลูกค้า.
• การอบรมและพัฒนาทักษะความรู้.
• อาหาร ขนม เครื่องดื่มสำหรับพนักงาน.
• สวัสดิการวันเกิด / งานเลี้ยงปีใหม่ / ชุดยูนิฟอร์ม.
• สถานที่ทำงาน: อาคารสินสาธรทาวเวอร์ ชั้น 2 และ 39 ถนนกรุงธนบุรี แขวงคลองต้นไทร เขตคลองสาน กรุงเทพฯ (ใกล้ BTS กรุงธนบุรี และ BTS วงเวียนใหญ่).
• รูปแบบการทำงาน: Onsite.
• เวลาทำงาน: วันจันทร์ - วันศุกร์ เวลา 08.30 - 17.30 น.
• วันหยุด: วันเสาร์ - วันอาทิตย์.

Experience:

No experience required

Skills:

Good Communication Skills, High Responsibilities, Problem Solving, Service-Minded, Thai

Job type:

Full-time

• วางแผน ควบคุม และติดตามการดำเนินงานของทีม Admin และทีม Operation ให้เป็นไปตามเป้าหมาย.
• มอบหมายงาน ติดตามความคืบหน้า และแก้ไขปัญหาที่เกิดขึ้นในแต่ละวัน.
• พัฒนา ปรับปรุง และควบคุมมาตรฐานการทำงาน (SOP) เพื่อเพิ่มประสิทธิภาพในการดำเนินงาน.
• ควบคุมงาน Stock และการจัดส่ง (Stock & Logistics).
• ควบคุมกระบวนการรับสินค้า จัดเก็บ Pick, Pack และจัดส่งสินค้าให้ถูกต้องและตรงเวลา.
• ตรวจสอบความถูกต้องของสต๊อก และติดตามการเคลื่อนไหวของสินค้า.
• ประสานงานกับบริษัทขนส่งและแก้ไขปัญหาที่เกี่ยวข้องกับการจัดส่ง.
• ควบคุมเอกสารและงานด้านภาษี (Tax & Documentation).
• ตรวจสอบเอกสารภาษี และเอกสารที่เกี่ยวข้อง.
• ควบคุมความถูกต้องของเอกสารก่อนส่งให้ลูกค้าและฝ่ายบัญชี.
• ประสานงานกับฝ่ายบัญชีเพื่อให้การดำเนินงานเป็นไปตามข้อกำหนดด้านภาษีและกฎหมาย.
• ดูแลจัดซื้อและสรรหาผู้ให้บริการ (Procurement & Sourcing).
• สรรหา คัดเลือก และเปรียบเทียบราคา Supplier และผู้ให้บริการที่มีคุณภาพ.
• เจรจาต่อรองราคา เงื่อนไขการให้บริการ และระยะเวลาการส่งมอบ.
• จัดทำและติดตามเอกสารการจัดซื้อ เช่น Quotation.
• ประเมินผลการทำงานของ Supplier และสร้างความสัมพันธ์กับคู่ค้า.
• ประสานงานระหว่างหน่วยงาน (Cross-functional Coordination).
• ประสานงานกัหน่วยงานอื่น ๆ เพื่อให้การดำเนินงานเป็นไปอย่างราบรื่น.
• ติดตามความคืบหน้าของโครงการและประสานงานกับลูกค้า คู่ค้า และผู้ให้บริการ.
• แก้ไขปัญหาและบริหารความเสี่ยงที่อาจส่งผลกระทบต่อการดำเนินงาน.
• บริหารทีม (Team Leadership).
• บริหารทีมงาน มอบหมายงาน และติดตามผลการปฏิบัติงาน.
• ให้คำแนะนำ พัฒนาทักษะ และสร้างศักยภาพให้กับทีม.
• ประเมินผลการปฏิบัติงานและกำหนดเป้าหมายการทำงานของทีม.
• ส่งเสริมการทำงานเป็นทีมและสร้างวัฒนธรรมการทำงานที่มีประสิทธิภาพ.