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Experience:

2 years required

Skills:

eCommerce, Market Research, Research, English

Job type:

Full-time

• Dissemble goals, formulate budget plans, and transforming goals into executable plans;.
• Formulate the go-to-market, seller/brand growth and merchandise strategy for local market; evaluate and evolve the strategy to meet business needs;.
• Build and monitor the operational index, and work closely with the data team to optimize the data products;.
• Strong ability to identify risks and streamline business efficiencies.
• Understanding e-commerce or live broadcast field is a plus;.
• Implement and manage important merchant strategies;.
• Combining business analytics, data mining, and data visualization, to help organizations to make more data-driven decisions.
• Provide business, insight and trend analysis to improve overall category performance.
• Capable to produce regular reporting and monitoring dashboards, and respond to ad-hoc data needs.
• Support project managers, product, and category teams to work on different initiatives, and make decisions based on number.
• Minimum Qualifications:Minimum Bachelor's Degree or above.
• 2-5 years of experience in ecommerce platform, consulting firm or internet strategy, industry or market research and business analytics with eCommerce relevant experience.
• Strong analytic, logical and problem solving skills with good attention to detail.
• Big picture thinking, structured, organized, and experienced in managing projects in different scales (planning, root cause identification, risk mitigation, and process optimization).
• Adaptable, fast learner, highly motivated, and versatile player with some exposure in ops and commercial.
• English proficiency is a must, and Thai language proficiency.
• Job Information
• About TikTok
• TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
• Why Join Us
• Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect - and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.
• We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.
• Diversity & Inclusion
• TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Skills:

Statistics, Research, Problem Solving

Job type:

Full-time

• Business Analysis and Management: Global Business Solutions-APAC business data analysis, develop strategic planning, provide solutions and implementation plans; based on the understanding and analysis of the specific business domains, continuous optimize control rules, product tools and business operations, to provide strong support for the implementation of the strategy;.
• Regular monitoring and data analysis on various business metrics of Outbound E-commerce, and provide corresponding solutions to assist the platform Sales team to contin ...
• Business puzzle breakdown: familiar with Outbound e-commerce rules, deeply support Sales and CST team leader to do project task break-down, prioritization, monitoring important business progress; able to measure project output and efficiency through quantitative and qualitative analysis.
• Minimum QualificationsBachelor degree or above, graduate degree is preferred, math, statistics, computer-related majors are preferred, strong capability of data analytics is required;.
• experience in research and analysis positions in consulting, e-commerce/ads is preferred.
• Preferred QualificationsOutstanding reasoning capability and logic, with good problem solving methodologies, being able to independently output quality strategic solutions, strong learning and adaptive ability, strategic framework thinking, sensitivity and insight into the business;.
• Have some strategic thinking capacity, able to quickly understand the business and discover the connection between business and data performance;.
• Proficiency in SQL for data analysis, understanding of common statistical and analytical methods, and skills in BI visualization tools such as Tableau/Power BI is a plus;.
• Fast learner, passionate about participating in business, and able to adapt to high intensity and fast growth work environment.
• By submitting an application for this role, you accept and agree to our global applicant privacy policy, which may be accessed here: https://careers.tiktok.com/legal/privacy.
• If you have any questions, please reach out to us at [email protected].
• Job Information
• About TikTok
• TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
• Why Join Us
• Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect - and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.
• We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.
• Diversity & Inclusion
• TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Experience:

1 year required

Skills:

SQL, Python, Work Well Under Pressure

Job type:

Full-time

• Actively investigate and analyse patterns of fraudulent transactions and abusive conduct in a timely manner to protect the integrity of the platform.
• Identify patterns of abuse, and perform root cause analysis to determine the specific methods and motive of exploitation.
• Providing investigation insights to customer facing teams, and support de-escalation of customer feedback.
• Conduct risk reviews for business activities, and provide subject matter support before, during, and after activity.
• Respond to requests from law enforcement and regulatory agencies, and collate necessary information for submission.
• Responsible to triage, manage, and escalate any fraud incidents.
• Perform other ad-hoc tasks related to fraud operations.
• Minimum QualificationsMinimum of 1 year professional experience in operation and investigation related to fraud, abuse, or cybercrime.
• Detail-oriented and highly analytical, with an ability to understand complex relationships among large datasets.
• Preferred QualificationsKnowledge of SQL, Python, or equivalent is a plus.
• Strong ability to gather information from various sources to substantiate investigation hypotheses.
• Work well under pressure, and can prioritize high impact escalations.
• Job Information
• About TikTok
• TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
• Why Join Us
• Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect - and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.
• We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.
• Diversity & Inclusion
• TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Skills:

Business Development, Project Management, eCommerce, English

Job type:

Full-time

• Manage the end-to-end process of acquisition of potential online merchants (including, but not limited to, identifying lead potential, pitching either cold calling or F2F meeting, shop set-up).
• Build and maintain relationships with merchants.
• Help merchants become familiar with the platform and its features.
• Maintain quality service and cooperation with merchants to ensure a smooth onboarding experience.
• Discover new collaborative opportunities fit into merchants' short-term and long-term development plans.
• Aligning and managing cross function expectations through strong project management.
• Minimum Bachelor's Degree or above.
• 2-5 years experience, preferably in ecommerce; direct experience in merchant acquisition and incubation preferred.
• Excellent interpersonal and negotiation skills.
• Outgoing and comfortable communicating with new people (including cold contact).
• Be able to thrive both as an individual contributor and as a team lead managing 1-2 contractors.
• Fluent in English and Thai.
• Preferred Qualifications.
• A good team player, fast learner and open to changes.
• Proficient in Excel and Power Point.

Experience:

3 years required

Skills:

Social media, Fast Learner, SQL, English

Job type:

Full-time

• Minimum Bachelor's Degree or above.
• Proficiency in English is required.
• At least 3 years of relevant experience in large e-commerce platforms, leading consulting or Internet companies.
• Deep understanding of the e-commerce industry & its business structure, consumer needs and demand, influencers, social media, e-commerce, live streaming, and digital trends landscape.
• Preferred Qualifications:Good communication and interpersonal skills, strong logical thinking, and analytical skills.
• Adaptable, fast learner, highly motivated, results and goal-oriented with commercial experience.
• Familiar with SQL/ Power BI/ Tableau.
• Candidates with 1~2 years of prior overseas study / work experience and willingness to consider overseas assignment is a plus.
• Job Information
• About TikTok
• TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
• Why Join Us
• Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect - and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.
• We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.
• Diversity & Inclusion
• TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Job type:

Full-time

• TikTok Shop - TikTok Shop Governance Strategy Operation
• Bangkok
• Employment Type
• Regular
• Job Code
• A44694A
• E-commerce's Governance and Experience (GNE) is a global team responsible for ensuring our marketplace is safe and trustworthy for not only our users, but also sellers and creators. We value user satisfaction and work on policies, rules and systems to ensure quality. Our mission is to provide world-class service and experience for customers, sellers, and creators.
• Ensure platform compliance with regulatory and platform requirements for products, content, sellers, and creators. Drive continuous improvement in platform product compliance.
• Create, optimize, and implement policies to mitigate platform risks and collaborate with moderation and other cross-functional teams to optimize policy enforcement.
• Monitor key performance metrics, identify gaps, use analytical data to develop insights, and propose actionable solutions.
• Conduct market research on laws, rules and regulations to identify stakeholders needs and market gaps.
• Support localization, GTM and deployment of global initiatives and product changes in the TH market.
• Bachelor's degree or above.
• Working experience in any relevant industry or field, preferably tech or consulting.
• Demonstrated leadership abilities in leading projects, teams or in other extra-curricular activities.
• Problem-solving with analytical thinking, able to breakdown complex problems into constituent drivers.
• High-achiever with a strong work ethic and ability to work independently in a fast-paced environment.
• Preferred Qualification
• Familiar with E-commerce compliance requirements and governance management, with a certain level of business sensitivity and risk awareness.
• Proficiency with implementing and optimizing business processes.
• Basic application knowledge of SQL and advanced Excel is preferred.
• Excellent coordination skills and communication skills across multiple cross-functional teams, with experience working in a global or regional setup preferred.
• Program management experience.
• Product business requirements writing experience and coordination with Product development.
• Job Information
• About TikTok
• TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
• Why Join Us
• Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect - and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.
• We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.
• Diversity & Inclusion
• TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Experience:

5 years required

Skills:

eCommerce, Negotiation, Problem Solving, English

Job type:

Full-time

• Acquire and incubate brands, principals and big merchants that contribute large GMV share.
• Build and maintain relationship with merchants, negotiate and secure best deals based on campaign or seasonality.
• Discover new collaborative opportunity fit into merchants' short-term and long-term development plan and build JBPs.
• Maintain service quality provided by seller - low cancelation and return rate, shipping LT, and other components to increase conversion rate and customer satisfaction.
• Manage mid-and-long tail merchants by leveraging scalable incubation and management programs and tools.
• Minimum Qualifications:Minimum Bachelor's Degree or above.
• English proficiency and Thai language proficiency.
• Minimum 5 years experience in ecommerce; direct experience in relevant categories preferred.
• Excellent interpersonal, negotiation skills, attention to detail, affinity with numbers, logical and problem solving skill.
• Strong connections with brands and big sellers are preferred.
• A good team player, fast learner and open to changes.
• Proficient in Excel and ppt.
• Job Information
• About TikTok
• TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
• Why Join Us
• Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect - and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.
• We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.
• Diversity & Inclusion
• TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Skills:

Social media, Enthusiastic, English

Job type:

Full-time

• Source, recruit, and manage creators in the fashion category across platforms.
• Build strong relationships with creators and brand to support long-term collaboration.
• Match creators with suitable product categories and campaigns based on performance, audience, and content style.
• Grow creator's community and identify creator community's brand persona.
• Actively work and collaborate together with the cross-functional stakeholders to achieve greater impact on the platform.
• Plan strategically and analyze deeper partnership models beneficial for creators and platform.
• Maintain and cultivate the growth of TikTok creator towards performance goals, continues improvement of content for both live streaming and short video, maximizing the business as well as monetization growth.
• Collaborate with cross functional team teams (marketing, category, and performance) to brief creators and execute high-impact campaigns.
• Monitor and analyze creator performance metrics (CTR, GMV, ROAS, engagement,Join rate) to optimize campaigns.
• Role out Genre campaign from end to end. Including timeline management and task allocation.
• Ensure content aligns with campaign objectives, brand tone, and platform best practices.
• Guide creators on storytelling, formats, hooks, and trends specific to Gadget & Technology audiences.
• Provide insights and recommendations to improve creator strategies and product-market fit.
• Minimum Qualifications:Minimum Bachelor's Degree or above.
• English proficiency and Thai language proficiency.
• 5 years+ of KOL/Top Creator/Celeb Management experience, which scope includes but not only limited to Social Media, Talent Management, and MCN.
• Understand KOL and the media landscape in Thailand, exceptionally skilled at cultivating mature as well as up and rising creators KOLs, with proven successful case(s).
• Preferred Qualifications:Outstanding communication skills, presentation and problem-solving, enjoy communication with users and deliver daily support with strong user-driven mindset;.
• Strong planning skills for online & offline campaigns, creative and good at brain-storming;.
• Be enthusiastic, responsible, result-driven and efficient, can work under pressure;.
• E-commerce background is a plus.
• Job Information
• About TikTok
• TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
• Why Join Us
• Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect - and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.
• We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.
• Diversity & Inclusion
• TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Experience:

3 years required

Skills:

English

Job type:

Full-time

• Develop strategies to build user awareness and engagement with fashion assortments on the TikTok e-commerce platform.
• Plan and set up marketing campaigns, ensuring alignment with business objectives and key promotional calendars.
• Manage end-to-end execution of campaigns, from launch to post-campaign analysis, ensuring timely delivery, accurate setup, and continuous performance monitoring.
• Work closely with marketing, content, product, and operations teams to align on campaign goals and ensure smooth, coordinated execution.
• Track campaign data in depth, conduct post-campaign analysis, and clearly articulate key insights and next steps to optimize future campaign performance.
• Minimum Qualification:Minimum Bachelor's Degree or above.
• 3 years of experience in e-commerce campaign planning and execution for major local e-commerce platforms.
• Familiar with the key data metrics of evaluating campaign performance, analytical and data oriented.
• Good at communication and coordination of cross functional teams.
• Proficient in English and Thai language.
• Preferred Qualifications:Collaborative and open to changes and challenges.
• Job Information
• About TikTok
• TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
• Why Join Us
• Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect - and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.
• We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.
• Diversity & Inclusion
• TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Experience:

3 years required

Skills:

eCommerce, Business Development, Industry trends

Job type:

Full-time

• Responsible for the construction and management of the MCN platform, and formulate the short-term and long-term operation plan of the MCN;.
• Responsible for the operation of the MCN sector, familiar with the platform operation rules, maintain a good cooperative relationship with MCNs, and be able to carry out various businesses efficiently;.
• With the resources and capabilities for business development, cross-border marketing and cross-industry cooperation, and has insights on the practical monetization mode ...
• Has Thailand MCN industry insight, be able to grasp industry trends in time and implement into MCN management practices.
• Minimum Qualifications:Bachelor degree or above,.
• Experience in pan-entertainment, entertainment livestream or Internet celebrity MCN, guild operation, have a macro vision, and have insight into KOL/influencer/MCN trends;.
• Maintain a good relationship with the platform, have an in-depth understanding of the MCN operation model, and have practical experience;.
• Preferred Qualifications:Possess strategic and business abilities, strong team management skills, good pressure resistance and collaboration skills;.
• Have livestream related experiences with celebrities/macro KOLs including scripting, equipment setting, product strategies etc.
• Job Information
• About TikTok
• TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
• Why Join Us
• Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect - and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.
• We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.
• Diversity & Inclusion
• TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Experience:

5 years required

Skills:

Negotiation, English

Job type:

Full-time

• Monitor portfolio performance and conduct root cause analyses to identify gaps in people, processes, and workflows.
• Develop and implement actionable strategies to improve efficiency, productivity, and seller success.
• Prioritize high-impact seller segments in collaboration with internal account managers (AMs) and third-party vendor AMs.
• Third-party vendor (BPO) & Team ManagementManage day-to-day operations with third-party vendors, including SOP updates, FAQ maintenance, and performance tracking.
• Lead, coach, and support a team of contractors to meet and exceed targets.
• Ensure consistent communication, clear expectations, and timely issue resolution.
• Data Management & ReportingMaintain accurate operational and performance data for both internal teams and vendors.
• Oversee regular updates to dashboards, worksheets, and productivity reports for analysis and decision-making.
• Use data insights to inform strategy and continuous improvement initiatives.
• Project & Program ExecutionPlan and execute projects for junior AMs and vendor-led initiatives, ensuring milestones are clearly defined and achieved.
• Drive cross-functional alignment and ensure timely delivery of program goals.
• Continuously identify opportunities to enhance the seller program's value proposition.
• Minimum Qualifications:Bachelor's Degree or above.
• Proficient in English and Thai.
• Minimum 5 years of professional experience with proven team management capabilities.
• Excellent analytical, communication, negotiation, and project coordination skills.
• Proven ability to drive operational efficiency and process improvements.
• Adaptable, collaborative, and able to thrive in a fast-paced environment.
• Preferred Qualifications:Experience managing third-party vendors or outsourced operations is a plus.
• Background in e-commerce, ideally as a category manager or key account manager.
• Strong understanding of e-commerce platforms and seller programs.
• Job Information
• About TikTok
• TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
• Why Join Us
• Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect - and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.
• We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.
• Diversity & Inclusion
• TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Skills:

Data Analysis, Assurance

Job type:

Full-time

• You are responsible for leading, mentoring, and developing QA & Training teams, setting up robust quality metrics, and driving a performance culture with checkpoints & scorecards.
• You will manage relationships with senior stakeholders to provide timely feedback and facilitate meetings, reporting, and quality review functions.
• You monitor and review team performance using action plans, root cause analysis, and data analysis to understand opportunities for improvement Lead a large Quality Oper ...
• Collaborate with regional leadership on strategic planning and data analysis to predict future needs and areas for improvement.
• You foster a high-performance culture and champion open communication, inclusion, continuous improvement, and sharing feedback.
• Have overall responsibility for office space planning, employee wellbeing initiatives, and ad hoc initiatives as required.
• Minimum of 5 years of experience in content moderation, quality assurance, or related fields, with at least 1 year in a leadership or team management role.
• Master Policy Playbook rule and IG knowledge for coaching and CST quality improvement.
• Deep understanding of data quality assurance methodologies, processes, and metrics.
• Strong analytical and problem-solving skills, with the ability to interpret data, identify trends, and make data-driven decisions to improve data quality.
• Excellent communication skills, both verbal and written, with the ability to effectively collaborate with diverse teams and influence stakeholders.
• Comfortable working in a fast-paced, dynamic environment with changing priorities.
• Ability to adapt quickly to changes in technology, processes, and business requirements.

Experience:

5 years required

Job type:

Full-time

• HR Business Partner - Global E-Commerce Operations - Bangkok
• Bangkok
• Employment Type
• Regular
• Job Code
• A153330
• This Global E-Commerce Operations team plays a crucial role in onboarding sellers, driving and empowering business growth, enhancing user experience, and ensuring efficient operations and sales support.
• We are on a mission to reshape the E-commerce landscape and here's a unique opportunity for a seasoned Human Resources Business Partner to support our business teams do just that. You will be responsible for performance reviews, learning and development, and employee retention while also improving existing processes and procedures while collaborating with key stakeholders across the business. This role will actively participate in translating business plans into talent, engagement, and organization plans. Our HRBPs uniquely partner with our Talent Acquisition team to support the growth of the organization ranging from headcount planning and conducting interviews.
• Partner with your business unit and ensure a deep understanding of business strategy and implement high-quality HR practices within the team.
• Coach and mentor business leaders to help build a strong community that will improve the development of the business.
• Collaborate with stakeholders and leadership and provide HR guidance when appropriate; including staffing, talent development, performance management, and employee relations.
• Be the ambassador for the TikTok organizational culture as well as plan and implement activities to continue to drive employee engagement.
• Manage HR operation activities when in needs
• Manage employee disciplinary issues and provide advice to business leaders on ways to manage each case.
• Assist with recruitment efforts when necessary to ensure continued growth and success of the business.
• Minimum 5 years of Human Resources working experience
• Strong written and spoken English
• Comprehensive HR knowledge, especially hands-on experience in employee relations and performance management
• Have in-depth knowledge of compliance and labor laws
• Highly organized and self-sufficient
• BA/BS degree preferred
• Job Information
• About TikTok
• TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
• Why Join Us
• Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect - and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.
• We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.
• Diversity & Inclusion
• TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Experience:

5 years required

Skills:

Branding, SQL, Power BI, English

Job type:

Full-time

• Define and execute strategies to expand TikTok's share of revenue and partnership opportunities with independent agencies in Thailand and cross-border markets.
• Build and strengthen C-level relationships within agency networks, positioning TikTok as a priority partner.
• Develop and manage agency account plans in partnership with agency teams to drive investment and deliver business KPIs.
• Lead cross-functional collaboration with product, operations, and strategy teams to deliver scalable and innovative solutions.
• Design annual and quarterly business plans, synthesizing market insights, agency analysis, and industry trends to guide growth strategy.
• Influence agency executives and day-to-day stakeholders to drive alignment and deliver on partnership goals.
• Champion performance, branding, commerce, and retargeting solutions to help agencies leverage TikTok's ad tech ecosystem and creative capabilities.
• Provide accurate forecasting, business analysis, and reporting to support planning and performance tracking.
• Craft compelling sales narratives and case studies that highlight TikTok's value proposition and market leadership.
• Execute both scaled engagement programs and targeted initiatives to deepen agency partnerships.
• Consistently achieve and exceed sales and growth targets for self and team.
• Anticipate market trends, identify new opportunities, and build business cases to influence product roadmaps and commercial strategies.
• Minimum QualificationsFluency in English and Thai (written and spoken).
• 5+ years of experience in ad tech sales, digital media, or strategy roles, with strong exposure to agency partnerships.
• Proven success managing independent agencies and advertisers with complex scaling challenges.
• Strong knowledge of digital media platforms, ad tech ecosystems, and measurement methodologies for branding and performance campaigns with a track record of consistently meeting or exceeding sales and revenue targets.
• Experience leading cross-functional initiatives and people management in fast-paced environments.
• Exceptional presentation, communication, and stakeholder management skills.
• Analytical mindset with the ability to translate insights into business impact.
• Preferred QualificationsEstablished relationships with agency and brand leadership in Thailand and across SEA.
• Strong expertise in driving both brand and performance outcomes through integrated media and creative solutions.
• Proficiency in Mandarin is a big plus, to manage Chinese based clients/partner.
• Experience in e-commerce and commerce-driven media strategies.
• Proficiency in SQL, Power BI, Tableau, or other data visualization/analysis tools.
• Skilled storyteller with the ability to inspire partners and communicate complex solutions simply.
• Self-starter with a growth mindset, resilience, and a strong ambition to build within TikTok and ByteDance.
• Job Information
• About TikTok
• TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
• Why Join Us
• Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect - and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.
• We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.
• Diversity & Inclusion
• TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Experience:

1 year required

Job type:

Full-time

• ประสานงานกับบริษัทขนส่ง (3PL) เช่น J&T, Kerry, Deliveree, Grab.
• จัดเตรียมเอกสาร ใบปะหน้า / ปริ้นท์ Label และจัดทำรายการติดตามพัสดุ (Tracking Records).
• ดูแลงานแพ็คสินค้าและประสานการส่งออกสินค้า.
• พูดคุยประสานงานกับทีมเซลล์และทีมดูและลูกค้า เพื่อติดตามสถานะคำสั่งซื้อ.
• จัดทำรายงานและบันทึกข้อมูลใน Excel หรือ Google Sheets.
• สถานที่ทำงาน: โกดังสหไทย, บางพลีใหญ่, สมุทรปราการ (https://share.google/aGIvw95A0nXLn8KaV).
• วันและเวลาทำงาน: วันจันทร์ - เสาร์ เวลา 9:00 - 18:00 น..

Experience:

3 years required

Skills:

Digital Marketing, Marketing Strategy, Viral Marketing

Job type:

Full-time

• Plan and execute marketing activities for both online platforms and offline events, focusing on the company s target audiences..
• Develop and present creative concepts and ideas to support sales and overall marketing strategies..
• Prepare and deliver marketing proposals for clients, covering online content campaigns and event projects..
• Act as project owner to oversee campaigns, ensuring effective coordination with all relevant stakeholders..
• Manage assigned marketing campaigns end-to-end from planning through to execution and reporting..
• Collaborate closely with internal teams (producers, social media, creative, sales, and other departments)..
• Perform additional tasks as assigned by the marketing team or company management.
• Bachelor s degree in Marketing, Communication Arts, Business Administration, or a related field..
• 2-3 years of experience in marketing, event management, or online campaign execution..
• Solid understanding of both online and offline marketing strategies, with the ability to connect marketing plans to business/sales outcomes..
• Creative, proactive, and strategic thinker, able to generate fresh ideas and turn them into actionable plans..
• Strong proposal writing and presentation skills, with confidence in pitching to clients..
• Excellent project management and stakeholder coordination skills..
• A team player with good communication and interpersonal skills..
• Responsible, detail-oriented, and able to manage projects from start to finish..
• Proficiency in Microsoft Office, Google Workspace, and digital marketing tools..
• Prior experience in media, content, or production-related businesses is an advantage..

Experience:

1 year required

Skills:

Analytical Thinking, Thai

Job type:

Full-time

• Develop and implement comprehensive marketing strategies to increase brand awareness, market share, and revenue.
• Conduct market research, competitor analysis, and customer behavior insights to identify new opportunities.
• Collaborate with cross-functional teams (e.g., Sales, Product, Creative) to align marketing strategies with business goals.
• Monitor and evaluate the performance of marketing campaigns using KPIs and analytics tools.
• Prepare and present strategic plans, reports, and recommendations to management.
• Stay updated with industry trends, emerging marketing tools, and digital platforms.
• Manage and optimize the marketing budget for maximum ROI.
• Support brand positioning and go-to-market strategy for new products or services..
• Bachelor s degree or higher in Marketing, Business Administration, or a related field.
• 2-5 years of experience in strategic marketing, strategic planning, or digital marketing.
• Strong analytical, problem-solving, and strategic thinking skills.
• Excellent communication and presentation skills.
• Ability to work independently and as part of a team.
• Experience in B2B or B2C marketing is a plus..

Experience:

No experience required

Skills:

Creative Thinking, Work Well Under Pressure

Job type:

Full-time

• วางแผนและควบคุมกระบวนการผลิตคอนเทนต์อย่างเป็นระบบ ตั้งแต่การคิดไอเดีย เขียนบท ควบคุมการถ่ายทำ ไปจนถึงขั้นตอน Post Production โดยเน้นคุณภาพ ความทันสมัย และความสอดคล้องกับบุคลิกของพิธีกร แขกรับเชิญ และเป้าหมายยอดรับชม.
• Research & Trend Analysis.
• ค้นคว้าและวิเคราะห์ข้อมูลอย่างต่อเนื่อง รวมถึงติดตามเทรนด์ทั้งในประเทศและต่างประเทศ เพื่อนำมาพัฒนาคอนเทนต์ให้โดดเด่นและตรงใจกลุ่มเป้าหมาย.
• Budget & Problem Management.
• บริหารจัดการงบประมาณการผลิต พร้อมแก้ไขปัญหาเฉพาะหน้าและอุปสรรคระหว่างกระบวนการทำงานให้ลุล่วงตามแผนและเป้าหมาย.
• Collaboration with Marketing & Sales.
• ทำงานร่วมกับฝ่ายการตลาดและฝ่ายขาย เพื่อวางแผนการประชาสัมพันธ์ จัดทำ Proposal และกำหนดเนื้อหา-แขกรับเชิญให้ตอบโจทย์แบรนด์และสปอนเซอร์.
• Performance Analysis & Competitor Review.
• วิเคราะห์ผลงานย้อนหลัง รวมถึงศึกษาคู่แข่งอย่างเป็นระบบ เพื่อนำมาพัฒนารูปแบบรายการให้ทันสมัยและแข่งขันได้ในตลาด.
• Technology & AI Integration.
• ประยุกต์ใช้เครื่องมือ AI และเทคโนโลยีสมัยใหม่ในทุกขั้นตอนของการผลิต เพื่อเพิ่มประสิทธิภาพ ประหยัดเวลา และสร้างความแตกต่างของคอนเทนต์.
• Other Assigned Tasks.
• ปฏิบัติงานอื่น ๆ ตามที่ได้รับมอบหมายอย่างมีประสิทธิภาพและมีความรับผิดชอบ.
• จบการศึกษาระดับปริญญาตรี สาขานิเทศศาสตร์, สื่อสารมวลชน หรือสาขาอื่น ๆ ที่เกี่ยวข้อง.
• มีประสบการณ์ด้านครีเอทีฟและโปรดิวเซอร์ 3-5 ปีขึ้นไป.
• มีประสบการณ์ด้านรายการทอล์ก และ มีความสนใจ มีประสบการณ์เกี่ยวกับคอนเทนต์เรื่องสุขภาพ.
• มี Passion ในการสร้างสรรค์คอนเทนต์ ที่สนุกสนานและมีคุณภาพ.
• เปิดกว้างในการรับฟังความคิดเห็นและ Feedback เพื่อพัฒนา Digital Content ในทุก ๆ Platform.
• มีความเป็นผู้นำในการทำงาน มีทักษะในการนำเสนอและสร้างสรรค์สิ่งใหม่ ๆ อยู่ตลอดเวลา.
• มีพลังงานด้านบวกและทัศนคติในการทำงานที่ดี.

Experience:

2 years required

Skills:

Creativity, Social Media Management, Viral Marketing

Job type:

Full-time

• Create and produce short videos to promote shows and company projects..
• Write content tailored for shows, pages, events, and campaigns..
• Develop creative ideas and scripts for short videos (e.g., behind-the-scenes hooks, teasers)..
• Film videos using mobile devices or cameras..
• Perform basic video editing or coordinate with the editing team..
• Prepare captions, hashtags, and thumbnails for posts..
• Content Planning & Management.
• Develop and maintain content calendars across multiple platforms..
• Generate content ideas aligned with shows, pages, events, and campaigns..
• Coordinate with graphic designers, editors, or production teams..
• Page & Platform Management.
• Manage and monitor the company s social media channels (Facebook, Instagram, TikTok, YouTube, etc.)..
• Ensure content quality and consistency across platforms..
• Engage with audiences by replying to comments/messages and building community interaction..
• Escalate important questions or feedback to relevant teams..
• Publishing.
• Publish content on time and adapt formats for each platform (vertical/horizontal, etc.)..
• Performance Monitoring & Reporting.
• Use tools such as Facebook Insights, Google Analytics, and TikTok Analytics..
• Track performance of posts and campaigns; prepare weekly/monthly reports..
• Adjust content strategy based on data insights..
• Trend & Competitor Monitoring.
• Stay up to date with viral trends, popular sounds, and new features on social platforms..
• Monitor competitors to identify opportunities for improvement..
• Client Reporting.
• Prepare weekly/monthly reports for clients, highlighting KPIs and performance insights..
• Provide strategic analysis and recommendations..
• Design reports (PDF, PPT) that are clear, professional, and visually engaging..
• Bachelor s degree in Marketing, Communication Arts, Journalism, or related fields..
• 1-3 years of experience in social media management, content creation, or digital marketing..
• Strong knowledge of short-form video content (TikTok, Reels, Shorts)..
• Basic video editing skills (e.g., CapCut, Premiere Pro, Final Cut) or ability to coordinate with editors..
• Proficiency in social media tools and analytics platforms.
• Creative mindset with the ability to generate fresh and engaging content ideas..
• Strong writing skills for captions, copy, and storytelling..
• Good communication, collaboration, and problem-solving skills..
• Organized and detail-oriented with the ability to manage multiple projects..
• Ability to work under pressure and meet deadlines..
• Familiarity with media, entertainment, or production industries is a plus..

Skills:

English

Job type:

Full-time

• Drive categories specific strategies and business initiatives.
• Overall management of business top and bottom line and collaborating strongly with cross functional teams to drive operational improvements.
• Responsible for identifying, prioritizing and recruiting the merchants in the categories.
• Map out the key accounts and high potential accounts in the category through different information channels (competitor data, industry data, events, etc.).
• Maintain ongoing relationships with category key accounts even after they are onboard.
• Manage accounts (KA team is in charge of KA management, high potential account team is in charge of high potential accounts management) on the marketplace, including new merchants incubation, growth, product portfolio, pricing strategy and promotions.
• Build trust with merchants' key stakeholders and maintain a good relationship with key contact persons.
• Minimum Bachelor's Degree or above.
• Solid relevant experience with major e-commerce marketplaces with strong connection to Thailand seller resources.
• Good understanding of the consumer demands, payment, logistics and overall regulatory landscape.
• Good communication and leadership skills, hard-working and open-minded.
• English and Thai language proficiency required.
• Structured thinking, data and logic driven.
• Enjoy building things from scratch and getting hands dirty.