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Experience:

1 year required

Skills:

Event Planning, Creative Presentation, English, Thai

Job type:

Full-time

• คิดคอนเซ็ปต์งานและนำเสนอโปรเจ็กต์เพื่อขายงานแก่ลูกค้า.
• วางแผนรูปแบบงาน เช่น งานเปิดตัวสินค้า งานสัมมนา งานปาร์ตี้ และกิจกรรมส่งเสริมการขาย.
• ควบคุมคอนเซ็ปต์งานให้ตรงตามความต้องการของลูกค้า.
• จัดทำ Presentation Proposal อย่างมืออาชีพ.
• รันคิวงานอีเว้นท์และจัดทำ MC Script.
• ประสานงานกับลูกค้าและทีมงานภายในบริษัท.
• ปฏิบัติงานอื่นๆ ตามที่ได้รับมอบหมายจากหัวหน้างาน.
• จบการศึกษาระดับปริญญาตรีขึ้นไป.
• มีประสบการณ์คิดคอนเซ็ปต์งาน Event หรือออกแบบอย่างน้อย 2 ปี.
• มีความคิดสร้างสรรค์และสามารถวางแผนงานอีเว้นท์ได้อย่างน่าสนใจ.
• มีทักษะการสื่อสารและถ่ายทอดที่ดีเยี่ยม.
• มีความรู้ด้านงานโฆษณาและออกแบบ.
• สามารถใช้โปรแกรม Microsoft Office เช่น Excel, PowerPoint, Keynote ได้ดี.
• สามารถทำงานภายใต้ความกดดันและแก้ปัญหาเฉพาะหน้าได้ดี.
• ยินดีทำงานล่วงเวลา หรือต่างจังหวัดได้.
• มีประสบการณ์ในสายงานโฆษณาและ Event จะพิจารณาเป็นพิเศษ.
• กรุณาแนบ Portfolio เพื่อประกอบการพิจารณา.
• ทำไมต้องสมัครงานนี้?.
• ร่วมงานกับทีมที่มีพลังและสร้างสรรค์ในบรรยากาศการทำงานที่สนุกสนาน พร้อมโอกาสพัฒนาทักษะและเติบโตในสายงานอีเว้นท์อย่างมืออาชีพ.

Experience:

No experience required

Skills:

Content Creator

Job type:

Full-time

• เขียนบทให้คนหยุดนิ้วแปลงโครงเรื่องเป็นบทจังหวะเร็ว มีฮุกที่ชัดเจนตั้งแต่ต้น มีจุดหักกลางเรื่อง และจบด้วยคลิฟแฮงเกอร์ที่ทำให้คนอยากดูตอนต่อไป ใช้เครื่องมือ AI ช่วยร่างได้ แต่รสนิยมและโครงสร้างต้องเป็นของคุณ.
• สร้างภาพเคลื่อนไหวนำอาร์ตตัวละครที่เรามีอยู่มาทำเป็นช็อตที่ใช้งานได้จริง ด้วยเครื่องมือสร้างภาพ/วิดีโอ AI ที่เหมาะกับงานนั้น ๆ - prompt, ตรวจ, ทิ้ง, gen ใหม่ จนกว่าตัวละครจะหน้าเหมือนตัวละครจริง ๆ.
• ทำเสียงตัวละครสร้างและดูแลเสียงตัวละครให้คงที่ด้วยเครื่องมือ AI ด้านเสียง รวมถึงงานพ ...
• ตัดต่อและเก็บงานประกอบร่างด้วยโปรแกรมตัดต่อวิดีโอมาตรฐาน - จังหวะการตัด, sound design, ดนตรี, ซับไตเติลเคลื่อนไหว, ภาพปก และการจัดเฟรมแนวตั้ง.
• เผยแพร่และปั้นช่องลงคลิปบนแพลตฟอร์มวิดีโอสั้นและโซเชียลต่าง ๆ ดูแลตารางลงคลิป ชื่อเรื่อง แฮชแท็ก และกลยุทธ์การปล่อยคอนเทนต์.
• ดูตัวเลขแล้วลงมือแก้กราฟ retention, จุดที่คนเลิกดู, การทดสอบฮุกแบบ A/B, อัตราดูจบ - บอกเราว่าข้อมูลกำลังพูดอะไร แล้วเปลี่ยนตอนต่อไปตามนั้น.
• ทำให้ Pipeline คมขึ้นเรื่อย ๆควบคุมค่าใช้จ่ายเครื่องมือ จัดระเบียบไฟล์และเรฟตัวละคร และหาวิธีทำให้ตอนใหม่ ๆ ผลิตเร็วกว่าตอนแรก ๆ.
• จำเป็น.
• มีประสบการณ์จริงที่พิสูจน์ได้กับเครื่องมือสร้างงานด้วย AI - อย่างน้อยเครื่องมือสร้างภาพ/วิดีโอหนึ่งตัว และเครื่องมือเสียงหนึ่งตัวโปรเจกต์ส่วนตัวนับเต็ม(Stack เครื่องมือของเรายังปรับเปลี่ยนอยู่เรื่อย ๆ ความสามารถในการเรียนรู้เครื่องมือใหม่จึงสำคัญกว่าความเชี่ยวชาญในเครื่องมือใดเครื่องมือหนึ่ง).
• ตัดต่อวิดีโอได้แน่น ๆ - ตัดตามจังหวะเป็น ไม่ใช่แค่ต่อคลิป.
• เป็นคนดูคอนเทนต์สั้นตัวจริง คุณดูเยอะ รู้ว่าทำไมบางคลิปดึงคนอยู่และบางคลิปเสียคนดูตั้งแต่ไม่กี่วินาทีแรก และอธิบายความต่างนั้นได้.
• ละเอียดกับรายละเอียด หน้าตัวละครเพี้ยน ปากไม่ตรงเสียง ซับขึ้นช้าไปหนึ่งเฟรม - สิ่งเหล่านี้ควรทำให้คุณรู้สึกขัดใจ.
• มีสัญชาตญาณด้านการเล่าเรื่อง: จังหวะ ฮุก คลิฟแฮงเกอร์ และจุดกระแทกอารมณ์.
• ทัศนคติแบบลุยได้ และทำงานกับความไม่แน่นอนได้ เครื่องมือพัง โมเดลเปลี่ยน เวิร์กโฟลว์ถูกรื้อ - คุณหาทางไปต่อเองโดยไม่ต้องรอคำสั่ง.
• ใช้ภาษาไทยและอังกฤษได้ในระดับทำงาน (เขียนบทหรือแปลบทได้อย่างน้อยหนึ่งภาษา และอ่านคู่มือเครื่องมือภาษาอังกฤษได้).
• มีความสนใจฝั่งธุรกิจ อยากรู้ว่าทำไมสิ่งหนึ่งถึงเวิร์ก ไม่ใช่แค่ทำให้มันออกมา - อะไรทำให้คนดูจบ แพลตฟอร์มจ่ายเงินให้อะไรจริง ๆ และทำไมกลยุทธ์การปล่อยคอนเทนต์แบบหนึ่งถึงดีกว่าอีกแบบ.
• ถ้ามีจะดีมาก.
• มีพอร์ตโฟลิโอ ช่อง หรือบัญชีที่เคยลงงานสั้นหรืองาน AI ของตัวเอง - ถึงจะไม่เคยไวรัลก็ไม่เป็นไร.
• พื้นฐาน motion graphics, แอนิเมชัน หรือการตัดต่อแบบดั้งเดิม.
• เคยใช้เครื่องมือหรือเวิร์กโฟลว์ AI ที่หลากหลาย (เช่น เทคนิคคุมให้ตัวละครหน้าตาคงที่ในแต่ละช็อต).
• ทำ sound design หรือตัดต่อเสียง/ดนตรีได้.
• เคยสัมผัสฝั่งธุรกิจมาบ้าง - ทำช่องหรือธุรกิจเล็ก ๆ ของตัวเอง ฟรีแลนซ์ งานขาย การตลาด หรือพื้นฐานเรื่องงบประมาณ/กำไรขาดทุน ไม่จำเป็นต้องเคยบริหารธุรกิจมาก่อน แค่มีสัญชาตญาณด้านนี้ก็พอ.
• ตำแหน่งนี้อาจไม่เหมาะกับ.
• คนที่ต้องรอบรีฟที่สมบูรณ์และกระบวนการที่นิ่งแล้วเท่านั้นถึงจะเริ่มงานได้.
• คนที่คิดว่าเครื่องมือ AI คือปุ่มกดครั้งเดียวจบ - เพราะงานจริงอยู่ที่การ gen ใหม่หลายรอบเพื่อให้ได้ช็อตที่ใช้ได้หนึ่งช็อต.
• ทำไมต้องร่วมงานกับเรา.
• ได้เป็นเจ้าของงานตั้งแต่วันแรกทีมเล็ก ไม่มีลำดับชั้นเยอะ ตอนที่ปล่อยออกไปมีการตัดสินใจของคุณอยู่ในนั้นจริง ๆ.
• IP เป็นของเราเองหมายความว่ามีโอกาสต่อยอดมากกว่าแค่ยอดวิว.
• งบเครื่องมือเต็มจำนวนเราจ่ายค่าสมัครใช้งานและเครดิตสำหรับทดลอง คุณจะไม่ถูกสั่งให้ใช้แพลนฟรี.
• ได้ส่วนแบ่งเมื่อผลงานไปได้ดีนอกจากเงินเดือนพื้นฐาน ยังมีโบนัสตามผลงาน อิงจากสิ่งที่คุณปล่อยออกไปและผลลัพธ์ที่เกิดขึ้นจริง ถ้าซีรีส์ไปได้ดี คุณได้ไปด้วย.
• ได้นั่งทำงานร่วมกับทีมจริง ๆตำแหน่งนี้ทำงานที่ออฟฟิศในกรุงเทพฯ ด้วยเหตุผลที่ตั้งใจ - งานครีเอทีฟแบบนี้ตัดสินใจข้ามโต๊ะได้เร็วกว่าคุยกันในแชทมาก.
• คุณจะเก่งขึ้นเร็วมากการปล่อยงานจริงตามตารางจริงพร้อมฟีดแบ็กจากคนดูจริง คือวงจรพัฒนาฝีมือที่เร็วที่สุดในสายงานนี้ตอนนี้.
• มีที่ทางให้เติบโตเกินกว่างานโปรดักชันถ้าคุณแสดงให้เห็นว่าเข้าใจว่าอะไรขับเคลื่อนผลงานและรายได้ ไม่ใช่แค่รู้วิธีผลิตวิดีโอ ก็มีโอกาสจริงที่จะได้รับผิดชอบฝั่งธุรกิจมากขึ้นเรื่อย ๆ เราจะคุยรายละเอียดเรื่องนี้กันต่อในขั้นตอนสัมภาษณ์.

Experience:

2 years required

Skills:

English

Job type:

Full-time

• สรรหาและประสานงานกับฝ่ายต่างๆ ทั้งภายในและภายนอกองค์กร.
• ประชุมทีมเพื่อติดตามและสรุปงานที่ได้รับมอบหมาย.
• ติดต่อซัพพลายเออร์เพื่อผลิตงานตามที่ทีม Creative & Designer กำหนด.
• จัดหาข้อมูลและราคาสำหรับการจัดงานและกิจกรรม.
• ช่วยเหลือในขั้นตอน Set up, วันงานจริง และการเก็บงาน.
• รวบรวมเอกสารและดำเนินการเบิกจ่ายเงินทดรองหลังเสร็จงาน.
• ไม่จำกัดเพศ.
• มีประสบการณ์ในตำแหน่ง Co-Producer / Coordinator ในบริษัท Event Organizer อย่างน้อย 2 ปี.
• รักงานบริการ มีความคล่องแคล่ว รับผิดชอบ และแก้ปัญหาเฉพาะหน้าได้ดี.
• มีมนุษยสัมพันธ์ดี สามารถเดินทางต่างจังหวัดและยืดหยุ่นเวลาได้.
• ทันสมัยและติดตามข่าวสารอยู่เสมอ.
• ทำไมต้องสมัครงานนี้?.
• ร่วมงานกับทีมที่มีพลังและสร้างสรรค์ในบริษัทที่ให้ความสำคัญกับความสนุกและความสำเร็จในอาชีพ พร้อมโอกาสพัฒนาทักษะและเติบโตในสายงาน.

Job type:

Full-time

• About the TeamGenerative AI and large language models are reshaping the core capabilities of global content platforms - and high-quality training and evaluation data is one of the key factors that determines a model's ceiling.We are the AI Data Service & Operations team behind TikTok's international products, responsible for producing multilingual, multimodal data assets across both safety and non-safety domains. The standards we set and the data we deliver power two critical fronts: TikTok's global content ecosystem governance strategy on one side, and the training and evaluation ...
• Minimum Qualifications1. Bachelor's degree; majors in law, philosophy, economics, journalism, languages, social sciences, or related fields are preferred.2. Internship or project experience in data quality, content moderation, compliance, content operations, AI data, or annotation is preferred.3. Excellent English listening, speaking, reading, and writing skills, including accurate comprehension of English video and text. IELTS 7.5, TOEFL 105, or equivalent; additional languages are preferred.4. Familiarity with Excel and other common data-processing tools. Deep experience with mainstream foundation-model products such as ChatGPT, Claude, Gemini, or Doubao, and a basic understanding of AI capability boundaries, are preferred.5. Clear logic and strong structured decomposition, abstraction, synthesis, judgment, and communication skills. Detail-oriented, with an independent view of what constitutes high-quality data.

Skills:

Contracts, Social media, Project Management, English

Job type:

Full-time

• Build and manage a portfolio of MCN/talent agency partners across key verticals (entertainment, beauty, lifestyle, food, gaming, etc.).
• Serve as the main TikTok point of contact for partners and top creators; run regular business reviews and partnership events.
• Lead MCN/agency/partner onboarding including contracts, operational setup, product training, and playbook rollout; direct onboarding for top-name creators.
• Mobilize partners and creators for platform campaigns seasonal events aligned with Thai cultural moments.
• Educate partners on monetization products and help them build monetization capabilities.
• Track partner performance metrics (onboarding, creator supply, content output) and prepare regular reports.
• Gather product and creator experience feedback from partners and escalate internally to Product and Operations teams.
• Scout new MCN/agency partners to fill ecosystem gaps and expand creator supply in underrepresented verticals.
• Bachelor's degree in Business, Marketing, Communications, Media, or related field.
• More than 2 years experience in partnerships/BD, creator/talent management, MCN operations, or influencer marketing in digital/social media.
• Thai speaker with business-level English (written and spoken) required for cross-regional collaboration, plus strong communication and interpersonal skills in both languages.
• Strong understanding of the creator ecosystem (MCNs, talent agencies, creators, monetization models, platform dynamics) is a must.
• Strong data analytics skills, comfortable working with data tools, dashboards, and spreadsheets to derive insights and drive decisions.
• Good understanding of the Thai social media landscape, pop culture, and internet trends; User of or familiar with the TikTok platform.
• Highly organized with strong project management skills; able to manage multiple partners and projects in parallel in a fast-paced environment.
• Existing network of MCNs, talent agencies, and creators in Thailand.
• Platform, MCN, or talent agency experience (partner/MCN-side experience is a strong advantage).
• Familiarity with creator monetization products (LIVE, e-commerce, affiliate, ad revenue share).

Skills:

Data Analysis, Automation

Job type:

Full-time

• Define and drive APAC go-to-market strategies for TikTok's performance advertising products, grounded in market, advertiser, agency, and business insights.
• Serve as a trusted product partner to a small portfolio of priority agencies, providing regular business reviews, strategic product sharing, data analysis, performance diagnostics, and product troubleshooting.
• Partner with Sales and Agency teams to identify product adoption, advertiser growth, and revenue opportunities within priority agency accounts.
• Build scalable enablement programs for the wider agency ecosystem, including straight-to-agency webinars, events, newsletters, product education, and activation playbooks.
• Deliver scaled Sales enablement through product training, launch updates, pitch materials, best practices, and structured troubleshooting guidance.
• Represent the voice of APAC agencies and advertisers, translating market pain points and product gaps into actionable recommendations for global Product teams.
• Monitor product adoption and commercial performance, and build scalable processes, tools, and automation to improve execution and operational efficiency.
• Lead end-to-end product launches and adoption programs in partnership with Sales, Marketing, Marketing Science, Product Operations, and Product Management.
• Strong background in performance advertising or paid media, preferably within or working closely with media agencies.
• Minimum 3 years of experience in product marketing, product management, paid media, advertising, consulting, or operations and experience driving end-to-end go-to-market strategies and product adoption for advertising solutions.
• Experience providing consultative product, data, or performance support to agencies or strategic clients.
• Strong analytical and problem-solving skills, with experience translating data and customer insights into business and product recommendations.
• Experience developing and delivering product training, webinars, playbooks, or other scaled enablement programs.
• A quick learner with critical and innovative thinking, able to thrive in ambiguity and adapt to change.
• Excellent communication, presentation, and analytical skills in global & diverse stakeholder environments.
• Proficiency in English and Thai is a must in order to communicate with the global product team and local sales team. Preferred Qualification(s).
• Experience working in a media agency, ad-tech platform, digital advertising platform, or performance marketing organization.
• A commercial mindset with a track record of driving product adoption, advertiser growth, or revenue outcomes.
• Strong understanding of agency operating models, media buying workflows, campaign optimization, and performance measurement.

Skills:

Branding, Industry trends, English

Job type:

Full-time

• Fashion team works with leading brands across fashion, apparel, beauty-fashion lifestyle, accessories, footwear, luxury, sportswear, and related categories.
• We provide strategic consultation and advertising solutions spanning branding, performance marketing, e-commerce, TikTok Shop, web conversion, lead generation, and online-to-offline business objectives. By combining deep industry expertise with TikTok's innovative advertising and commerce products, we help fashion advertisers unlock sustainable business growth across TikTok and TikTok Shop. Responsibilities.
• Lead, coach, and develop a team of Brand Partnership Managers to achieve advertising revenue, client growth, and organizational objectives across the Fashion vertical in Thailand.
• Define and execute category growth strategies for Fashion, Apparel, Accessories, Footwear, Luxury, Sportswear, and related categories, identifying market opportunities and accelerating business expansion.
• Drive team performance through clear target setting, pipeline management, forecasting discipline, business reviews, and strong execution of revenue plans.
• Build and maintain senior-level relationships with advertisers, agencies, fashion brands, retailers, and key industry stakeholders to strengthen TikTok's market position.
• Partner with team members on strategic account planning, high-impact client engagements, annual business planning, and complex commercial opportunities.
• Establish strong partnerships with TikTok Shop leadership and cross-functional stakeholders to develop long-term Fashion category strategies, align monetization and commerce priorities, and accelerate growth across both advertising and commerce ecosystems.
• Drive adoption of TikTok's full advertising and commerce solutions, including Branding Ads, Performance Ads, TikTok Shop Ads, Search Ads, Measurement Solutions, Creative Solutions, and emerging products.
• Collaborate closely with cross-functional teams, including Client Solutions, Product Strategy & Operations, Measurement, Agency, Creative, Marketing, and TikTok Shop teams, to unlock business growth for fashion clients.
• Provide thought leadership on fashion industry trends, consumer behavior, creator commerce, media investment strategies, and digital transformation opportunities.
• Build a strong team culture focused on client impact, collaboration, accountability, ownership, and continuous development.
• Identify talent gaps, support hiring efforts, and develop succession planning within the team.
• Bachelor's degree or above in Marketing, Business, Advertising, Media, Communications, or related fields.
• 5+ years of experience in digital advertising, media, sales, marketing, business development, e-commerce, or related commercial functions.
• 3+ years of people management experience, with demonstrated success in leading high-performing commercial, advertising, or platform teams.
• Proven track record of consistently delivering revenue growth and exceeding business targets.
• Strong understanding of digital advertising, media planning, branding, performance marketing, e-commerce, TikTok Shop, and marketing measurement.
• Experience managing senior stakeholders, including C-level executives, agency leadership teams, and strategic brand partners.
• Strong analytical, strategic thinking, business planning, and commercial execution capabilities.
• Business proficiency in Thai and English is required, with the ability to engage senior stakeholders from local, regional, and international brands.
• Preferred Qualifications.
• Experience within Fashion, Apparel, Accessories, Footwear, Luxury, Sportswear, Retail, E-commerce, or related industries.
• Strong media and advertising background with experience across branding, performance, commerce, web conversion, creator marketing, and omnichannel marketing solutions.
• Experience working in leading digital platforms, media agencies, publishers, e-commerce platforms, consulting firms, or technology companies.
• Familiarity with TikTok's advertising ecosystem, TikTok Shop, creator commerce, and the broader digital media landscape in Thailand.
• Demonstrated ability to lead organizational change, scale teams, and drive cross-functional alignment.
• Strong coaching and talent development capabilities with a passion for building high-performing teams.
• Entrepreneurial mindset with strong ownership, resilience, and execution capabilities.

Skills:

Branding, Digital Marketing

Job type:

Full-time

• Own and grow strategic relationships with key clients, acting as a trusted advisor on business growth and media strategy.
• Plan, launch, optimize, and report on campaigns across branding and performance objectives, ensuring strong delivery and measurable business outcomes.
• Understand client business models, customer journeys, and commercial priorities to provide relevant, consultative solutions for both online and offline conversion goals.
• Analyze campaign performance, attribution, and measurement data to generate actionable insights and optimization recommendations tied to client KPIs.
• Lead regular business reviews, campaign reviews, and quarterly planning sessions to strengthen client trust, identify opportunities, and influence investment strategy.
• Partner closely with Sales to support pre-sale strategy, account planning, client pitches, and growth opportunities across key verticals.
• Identify upsell opportunities by connecting client business needs with TikTok solutions that can unlock incremental growth.
• Work cross-functionally with Product, Measurement, Ad Ops, and Engineering teams to troubleshoot issues, improve campaign execution, and advocate for client needs.
• Stay ahead of product developments and proactively educate clients on new and existing TikTok ad products, best practices, and relevant market opportunities.
• Build category-specific playbooks, solution frameworks, and best practices for CPG verticals.
• 5+ years of experience in client solutions, digital marketing, media planning, account management, or ad strategy on the agency, platform, or brand side.
• Proven experience managing or advising advertisers on branding and performance campaigns.
• Strong understanding of CPG business models, including customer acquisition and conversion strategy.
• Experience translating business objectives into media strategy and actionable campaign plans.
• Strong data analytical skills with the ability to identify insights, solve problems, and make data-driven recommendations.
• Excellent client-facing communication and stakeholder management skills.
• Preferred Qualifications.
• Hands-on experience with or strong knowledge of CPG, App campaigns, Messaging Ads, and Branding solutions.
• Provide strategic guidance on tracking, attribution, funnel design, CRM connection, and measurement frameworks to improve campaign effectiveness.
• Experience using tools such as GA, MMPs, CRM signals, or other analytics platforms.
• Familiarity with lead quality optimization, offline conversion, appointment/booking funnels, app install and post-install optimization, and messaging-based conversion journeys.
• Exceptional verbal and written communication skills, story-teller.
• Excellent listening skills and proactive about collaboration.
• Adaptability and strong problem-solving skills using the proper escalation process.
• Ability to analyze data and identify insight.
• Organized and detailed oriented.
• Self-starter and motivated to learn.

Job type:

Full-time

• The LIVE Operations team can't get enough of all things live-streaming. From monetisation strategies and LIVE Gifting to the latest content campaigns and product features designed to help creators grow and thrive on platform, the LIVE Operations team are dedicated to creating and maintaining a fun, safe space for all LIVE users.We are looking for talented individuals to join our team. As a graduate, you will get opportunities to pursue bold ideas, tackle complex challenges, and unlock limitless growth.Successful candidates must be able to commit to an onboarding date by the end of ...
• Minimum Qualifications 1. Individuals who are completing or have recently completed a Bachelor's degree in marketing or a related discipline. 2. Relevant experience in content, marketing or partnerships roles in tech & media industry.3. Strong analytical skills and data-driven.4. Good communications and interpersonal skills, able to work in an international and diverse environment.Preferred Qualifications1. Candidates who's used to work with, or have the connections with modeling, media, TV, celebrities and live streaming applications are preferred.2. Experience in building and managing a team from scratch is preferred.3. Strong business acumen in emerging industries; Team management experience in entertainment industry is preferred.

Skills:

Quality Assurance, Assurance, Swift, English

Job type:

Full-time

• Strategy & Delivery Management: Direct the end-to-end delivery of Ecosystem Key Metrics data operations and quality assurance initiatives across regional and multiple markets.
• Policy Understanding: Develop a strong understanding and methodology of policies and translate that understanding into accurate, consistent quality standards for data labeling and enforcement.
• Quality Frameworks: Establish, maintain, and continuously optimize data labeling gui ...
• Risk & Incident Management: Leading Quality Assurance teams to conduct periodic Root Cause Analysis (RCA) on guideline ambiguities, performance gaps, or high-severity escalations, executing swift corrective actions.
• Operational Management: Allocate and optimize resources, manage workforce planning and task prioritization, and ensure output volume, delivery timelines, and operational targets consistently meet expectations.
• Performance Management: Conduct periodic performance evaluations for Quality Assurance teams and provide effective coaching to enhance performance outcomes.
• Vendor & Stakeholder Oversight: Manage relationships and performance metrics with global BPO partners and vendor sites.
• Ensure deliverables meet strict productivity and quality targets.
• AI Model Enhancement: Collaborate with XFNs, translate data insights into actionable improvements for.
• Large Language Models (LLMs) and Ecosystems.
• Initiatives: Cowork with stakeholders on ad-hoc tasks and initiate if required.
• Experience: Minimum 5 years of experience in Data operations, Trust & Safety, content moderation field, or AI data delivery - with a proven track record of managing global or cross-regional functions.
• Technical Acumen: Strong understanding of machine learning pipelines, LLMs, and hybrid (human-machine) data labeling frameworks.
• Leadership & Influence: Exceptional global stakeholder management.
• Ability to drive operational excellence in highly ambiguous, fast-paced, and cross-cultural environments. Understanding BCP Management during unexpected situations.
• Data-Driven: Proficiency in data analysis, dashboard creation (e.g., SQL, Excel), and using performance data to drive continuous improvements.
• Task & Tooling Driven: Strong logical thinking to evaluate requests and prioritize tasks; proficiency in using human moderation tools, content management systems, and people management systems.
• Global Perspective: Strong awareness of global socio-cultural landscapes, online safety & user experience regulatory frameworks, and diverse market sensitivities.
• Language Skill: Proficiency in English is required.

Skills:

Electronics, YouTube, English

Job type:

Full-time

• Manage and grow relationships with leading TikTok Shop EL creators, KOLs, and celebrities in Thailand.
• Provide tailored support and coaching to top creators, including product assortment, content strategy, and performance recommendations aligned with platform objectives.
• Analyze creator performance against key metrics, identify growth opportunities, and develop actionable plans to improve GMV, content quality, and operational efficiency.
• Build strong, long-term creator relationships and recommend partnership models that generate value for both creators and the platform.
• Collaborate closely with cross-functional teams to strengthen content quality, facilitate brand partnerships, and accelerate creator monetization.
• Bachelor's degree or above.
• Professional verbal and written proficiency in Thai and English languages.
• Strong understanding of content ecosystems and platforms, particularly TikTok, Instagram, and YouTube.
• Data-driven and results-oriented, with strong execution, communication, collaboration, and time-management skills.
• Comfortable working in a fast-paced, dynamic environment and managing multiple priorities.
• Strong understanding of e-commerce performance metrics (e.g., GMV, CVR, CTR, ROAS, CPAS, AOV, ASP, orders/units, return/refund rate).
• Hands-on experience coaching creators on conversion-focused content (short video and/or live commerce).
• Experience working with creator agencies / ecosystems (e.g., TSPs, MCNs, talent agencies) is a plus.

Skills:

Quality Assurance, Assurance, Data Analysis

Job type:

Full-time

• Quality Assurance & Auditing: Conduct regular analytical audits of human moderation, ensuring all processes comply with data protection and Trust & Safety standards while maintaining specific audit targets (e.g., Accuracy, RCA, and Appeal success rates).
• Data Analysis & RCA: Perform deep-dives into recurring quality issues through Root Cause Analysis (RCA), spot error patterns, and translate data into actionable feedback for Operational Guidelines & Standards and Operations Teams to drive continuous pr ...
• Policy Interpretation & Curation: Act as an authority to provide expert judgment on complex, ambiguous, or high-risk cases under quality methodologies and processes (like KOM).
• Deeply interpret safety guidelines and validate "golden sets" (benchmark data) to guide enforcement accuracy.
• Calibration & Collaboration: Lead calibration sessions to ensure consistency across different moderation teams.
• Partner with cross-functional stakeholders (BPO Partners, PPS, PS, and OGS teams) to simplify complex policy explanations and drive global quality goals.
• Operational Oversight & Escalation: Manage and resolve unprecedented "edge cases" with speed and accuracy.
• Drive policy cascading to ensure new policies & operational guidelines updates are 100% communicated and implemented across all relevant internal and external partners.
• Technical Reporting & AI Utilization: Leverage AI to improve performance and reduce manual, repetitive tasks.
• Utilize QA dashboards, RCA tools, and calibration platforms to prepare comprehensive weekly and monthly reports focusing on market accuracy, error trends, and policy gaps.
• Training & Policy Cascade: Lead or support training rollouts for new policy changes and operational guideline updates, especially for BPO staff, ensuring changes are clearly understood, operationalized, and consistently applied.
• This is estimated to take up around 20% of total monthly output deliverables.
• This role requires commitment to work shifts, weekends, and public holidays as operational needs demand.
• Minimum Qualification(s) 1. Quality Assurance Experience: Min 1 year of proven expertise in conducting analytical audits, tracking performance targets, and maintaining data integrity within a trust and safety, compliance, or high-volume operational environment. 2. Problem-Solving Skills and Ownership: Strong capability in conducting Root Cause Analysis (RCA), identifying trend patterns, and suggesting process optimizations that reduce error rates while maintaining high-speed moderation.
• High level of self-motivation with the ability to operate independently, demonstrate end-to-end ownership, and thrive in a fast-paced, ambiguous environment. 3. Policy Interpretation & Judgment: Deep understanding of content policies and SOPs, with the critical thinking skills required to make expert judgments on complex or high-risk escalation cases. 4. Cross-Functional Communication: Excellent stakeholder management skills with the ability to lead calibration sessions, deliver training, and partner with BPO and internal teams to align on global quality goals.
• Technical & Reporting Proficiency: Fluency in data visualization, reporting, and utilizing QA/calibration tools. Ability to leverage Artificial Intelligence (AI) to streamline workflows and provide actionable feedback on system functionality. 6. Fluency in Thai is required for interacting with local content and stakeholders, plus fluency in English as the primary working language.
• Preferred Qualification(s) 1. Experience working in fast-paced, high-volume operational environments 2. Strong attention to detail with ability to follow structured frameworks and guidelines.

Skills:

Data Analysis, Compliance, Legal

Job type:

Full-time

• Own and drive employee wellbeing program initiatives, participation rates, and site health reports for in-house Trust & Safety teams within APAC.
• Provide subject matter expertise and be a trusted business partner by providing evidence-based wellbeing solutions and recommendations to internal and external stakeholders, providing deep insights, opinions and consultations based on professional judgement, internal employee feedback, site visits and data analysis.
• Build deep knowledge expertise at the site(s) level to recommend effective and tailo ...
• Set and monitor wellbeing productivity targets with vendor clinicians and workload assignments, and ensure appropriate coverage for site(s) support.
• Drive and deliver psychoeducational training to leaders and frontline teams on mental health and wellbeing topics, aligned with business goals and operational strategy.
• Arrange and attend wellbeing-related training and engagements at site(s) with outsourced partners, including attendance at business reviews and stakeholder meetings.
• Monitor and evaluate the effectiveness of the wellbeing strategy, making adjustments as needed.
• Ensure compliance to the country or region legal and regulatory standards related to employee psychological health and safety and statements of work in relation to wellbeing programming on assigned site(s).
• The job description is not exhaustive; it is intended to give an overview of the role. Other duties within the general scope of the function may be required. Trust & Safety is committed to the wellbeing of all our employees.
• Our promise is to provide comprehensive and evidence-based programs, to promote and support physical and mental wellbeing throughout each employee's journey with us. We believe that wellbeing is a relationship and that everyone has a part to play, so we work in collaboration and consultation with our employees and across our functions in order to ensure a truly person-centered, innovative, and integrated approach.
• Post-graduate degree or equivalent professional qualifications in health psychology, behavioural science or another relevant health behaviour field.
• Minimum 3+ years of experience in supporting evidence-based health and wellbeing programs and initiatives in a corporate context.
• Solid working knowledge of business operations metrics and structure.
• Strong analytical skills with the ability to interpret data and make data-driven decisions.
• Experience providing consultancy on complex topics in a business environment.
• Ability to lead and influence stakeholders at all levels of the organization.
• Strong project management skills with the ability to manage multiple initiatives simultaneously.
• Ability to work in a fast-paced environment, adapt quickly, and respond to day-to-day challenges of the role.
• Willingness to travel up to 20% is required for this role.
• Solid working knowledge of Trust & Safety operations workflows and environments.
• Strong resilience and commitment to self-care to manage the emotional demands of the role.
• Full unrestricted license to practice.

Skills:

Social media, Digital Marketing, Data Analysis, English

Job type:

Full-time

• Responsible for conceptualizing, developing, and executing Brand IP marketing campaigns.
• Keep abreast of trends on social media, e-Commerce, digital marketing, and industry developments, and leverage trends and developments to optimize campaigns.
• Responsible for projecting potential Brand IP campaign targets to serve various platform objectives.
• Conduct data analysis on campaign performance (including against order and GMV targets) and offer ongoing recommendations for campaign optimization, such as innovative ideas, partnerships and activations that enhance campaign performance.
• Collaborate and coordinate across stakeholders, including campaigns, channel marketing, platform operations, product, and sales teams to ensure alignment of marketing communication plans with promotion details and implementation timeline.
• Collaborate with the design team and external agencies for creative development and content creation that align with marketing key messages.
• Cooperate with relevant marketing channel owners and analytics teams to report and provide insights on channel performance and propose action plans for future improvements.
• Bachelor's degree in Business, Economics, Marketing, or related field of study.
• Master's degree is a plus.
• 3 years+ of experience in Internet companies, brand companies, or agencies.
• English and local Thai language proficiency required.
• Excellent marketing planning skills with innovative spirit, great logical thinking ability; and had the experience of owning a comprehensive marketing campaign from ideation to execution.
• Keen user product awareness, familiar with domestic and foreign strong interactive products such as TikTok and instagram, like to understand and accept new things, have a wide range of interests, and are sensitive to marketing hotspot.
• Strong executive ability, communication ability, and dedication to operational excellence to quickly achieve the required business outcomes.
• Excellent communication and resource integration skills.

Skills:

eCommerce, Livestream

Job type:

Full-time

• GKA services and expansion: Recruit and nurture long-term relationships with top global brands (e.g. L'Oreal, Nestle, Unilever, P&G, Samsung, etc.); build and shape the vision, brand mapping, global strategy, approach, coordination, solutions planning, and success metrics. - Planning & Execution: Produce GKA-based, GMV-oriented solutions; participate in the process design and execution; support the implementation to ensure the completion of the objectives; summarize the conclusions and know-hows into tangible documents, PowerPoint, and mind maps. - Analyzing business settings & obj ...
• Build communication mechanisms: Sustain close communication and alignment with clients and internal counterparts to maximize client strategies, engender trust and ensure smooth landing of collaborative projects. Regularly consult with country Account Managers to enhance brand performance and engagement.
• Bachelor's Degree and above; 5 years+ work experience; Proven experience working in global brands, agencies, and/or eCommerce platforms' key accounts solutions.
• Strong capabilities in relationship building; Able to produce effective presentations and influence clients.
• Have a solid understanding of social/livestream e-commerce and content marketing.
• Willingness to travel abroad for business.
• Proven direct working experience in a top global brand is a plus.
• International work experience is a plus.

Skills:

eCommerce, Negotiation, Problem Solving, Mandarin, English

Job type:

Full-time

• Acquire and incubate brands, principals and big merchants that contribute large GMV share.
• Build and maintain relationships with merchants, negotiate and secure the best deals based on campaign or seasonality.
• Discover new collaborative opportunities fit into merchants' short-term and long-term development plan and build JBPs.
• Maintain service quality provided by seller.
• low cancellation and return rate, shipping LT, and other components to increase conversion rate and customer satisfaction.
• Bachelor's Degree or above.
• 3+ years of experience in ecommerce; direct experience in relevant categories preferred.
• Proficient in English and Thai.
• Proficient in Mandarin to communicate with Sellers and Brands across the China market.
• Excellent interpersonal and negotiation skills.
• Attention to detail, affinity with numbers, logical and problem solving skill.
• Strong connections with brands and big sellers are preferred.
• A good team player, fast learner and open to changes.
• Proficient in Excel and ppt.

Skills:

English

Job type:

Full-time

• Individuals who are completing or have recently completed a Bachelor's degree in Business, Marketing, Communications, or a related discipline.
• Proactive, detail-oriented, and capable of managing multiple tasks simultaneously with strong analytical and problem-solving skills.
• Proficient in Thai with English as a viable working language.
• Preferred Qualifications.
• Strong interest in the live streaming and creator economy industries, with a solid understanding of current trends.
• Excellent communication and interpersonal skills, with the ability to collaborate effectively in a fast-paced environment.

Skills:

Industry trends, Business Development, English

Job type:

Full-time

• Be responsible for Thailand's large Indie Agency acquisition and onboarding.
• Achieve sales targets and execute efficiently to achieve pipeline goals.
• Drive new large indie media agency partnerships through navigating through agency's complex organization.
• Proactively build and maintain good relationships with.
• Large Indie Agencies and platform partners to help enhance the company's brand and industry influence. Take the initiative to identify new cooperation opportunities in the industry and promote business development.
• Keep abreast of industry trends to ensure that business development aligns with the cutting-edge direction of AI technology and user acquisition strategies.
• 5+ years of business development experience in Indie Agency or digital advertising business.
• Excellence in English is required for collaboration and communication with key stakeholders based in English-speaking markets.
• Able to adapt to a dynamic, fast-paced working environment.
• Strong self-motivation, result-oriented, and focused on achieving measurable outcomes.
• Preferred Qualifications.
• Sound analytical skills and ability to navigate ambiguity.
• Comfortable with revenue target.
• A genuine passion for small business.
• Basic knowledge or experience with TikTok monetization solutions as a plus.
• Strong ability to develop new customers and markets, with successful cases preferred.

Skills:

Risk Management

Job type:

Full-time

• Own and drive governance initiatives for the Thailand market from scoping through rollout, with project delivery as the primary focus.
• Translate Thailand business priorities into tangible on-the-ground governance projects - for example, launching Thailand-specific categories governance framework or other market-specific initiatives that complement the work of central and regional teams.
• Lead end-to-end project management across planning, milestone tracking, risk managem ...
• Execute product compliance and risk governance processes in Thailand, ensuring implementation remains aligned with regulatory requirements and platform policies, and identifying opportunities to improve automation, scalability, and operational effectiveness.
• Translate complex governance policies and regulatory requirements into clear, accessible language for internal stakeholders.
• Serve as the primary GNE point of contact for Thailand; navigate competing priorities and pushback, propose workable alternatives, and drive alignment.
• Build structured feedback loops between Ops teams and regional GNE, Product, and partner teams so that frontline insights, implementation pain points, and market-specific needs are surfaced and acted on in a timely manner.
• Drive governance adoption through clear change communication, training, and enablement, helping teams understand not only what is changing, but why it matters and how to execute effectively.
• Communicate governance changes and their business impact clearly across functions, and influence decisions across stakeholders without direct authority.
• Monitor key governance metrics for the Thailand market using existing datasets and reporting tools; translate data findings into concrete, prioritised action plans.
• Design and implement data-driven policies and operational workflows in collaboration with XFN team such as RD, Product, Moderation, Service and Operations teams; Develop feedback loops to continuously measure the effectiveness of governance interventions.
• Relevant experience in risk governance, compliance operations, data analytics, or program management in e-Commerce or tech.
• Strong analytical skills: demonstrated ability to surface insights from large, complex datasets and turn them into governance actions.
• Ability to communicate and simplify complex policies to diverse, non-technical audiences.
• Proven cross-functional project management and stakeholder alignment experience.
• High integrity and strong ethical standards; comfortable raising concerns and holding a principled position.
• Preferred Qualification(s).
• Background in Computer Science or Data Science is a plus; proficiency in leveraging AI tools (e.g. for data analysis, workflow automation, or content review) to enhance productivity and decision-making is highly valued.
• Experience in marketplace governance, seller/creator operations, or Trust & Safety.
• Familiarity with GNE workflows, risk detection systems, or compliance frameworks.
• Entrepreneurial mindset; comfortable with ambiguity in a fast-moving environment.
• Experience building or optimising operational workflows at scale.

Skills:

Legal, Negotiation, Microsoft Office, English

Job type:

Full-time

• Review and draft legal contracts in both Thai and English, with a primary focus on commercial and corporate contracts.
• Review, draft, and revise legal agreements and other legal documents as assigned.
• Provide legal advice and recommendations on matters relating to the Company's business operations.
• Perform legal tasks and provide support for the Legal Department in accordance with assigned duties.
• Execute assigned legal projects and administrative tasks accurately, efficiently, and within established timelines.
• Carry out other duties as assigned by the Head of the Legal Department or supervisor.
• Job Specifications.
• Bachelor's degree in Law (LL.B.); a lawyer's license is an advantage.
• Strong knowledge and understanding of corporate and commercial laws.
• Proven experience in reviewing and drafting legal contracts and agreements.
• Good command of written and spoken English with the ability to communicate effectively in a business environment.
• Ability to work efficiently under pressure and manage urgent tasks within tight deadlines.
• Strong interpersonal, communication, and negotiation skills, with the ability to coordinate effectively with internal and external stakeholders.
• Proficient in Microsoft Office applications and legal research tools.
• Highly responsible, proactive, adaptable, detail-oriented, and punctual.
• At least 3 years of relevant experience in legal practice, contract management, or corporate legal affairs..