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Experience:

1 year required

Skills:

Customer Relationship Management (CRM), English

Job type:

Full-time

• Answer all online chats regarding product information and general client concerns in a timely and professional manner.
• Responsible for all online orders (Lazada/Shopee, own website). Order processing, monitor fulfilment of delivery and product returns.
• Coordinate with marketing team to assist in generating pre or post live promoting artworks such as banner.
• Handle customer complaints, provide appropriate solutions and alternatives within designated time limits, and resolve the problem with best solution.
• Assist Ecommerce team to ensure all products information such as pricing, promotion, stocks level, layout, and images are up to date and available-to-sell.
• Support uploading of product listings including content for various marketplaces such as Shopee, Lazada, as well as the company's e-commerce website.
• Check and consolidate orders to warehouse department at the end of the day without errors.
• Assist in Returns and Replacements as needed.
• Other related operational tasks such as logistics-related matters to ensure smooth running flow for the e-commerce business.
• Perform other duties as assigned.
• Bachelor s degree in Business Administration or related field.
• Minimum 1-year experience in Social Media Admin or Customer Service.
• Proficient in using Social Media platform (especially Facebook, Instagram, Line, Shopee, Lazada).
• Preferably to have knowledge on v-lookup and pivot table.
• Motivated and organized self-starter with strong attention to detail and the ability to manage multiple priorities.
• Must be sales enthusiast and passionate about convincing potential customer to purchase our products.
• Ability to work in a high-energy, fast paced environment and easily adapt to change.
• Inquisitive, agile and strong team player with excellent written, verbal and interpersonal communication skills.

Experience:

1 year required

Skills:

Electronics

Job type:

Full-time

• ซ่อมบำรุงอุปกรณ์สำนักงานและอุปกรณ์ไฟฟ้าภายในสำนักงาน.
• ตรวจเช็คและบำรุงรักษาเครื่องปรับอากาศ โทรศัพท์ ระบบไฟแสงสว่าง และระบบประปา.
• งานซ่อมบำรุงทั่วไปทั้งภายในและภายนอกอาคาร.
• งานอื่น ๆ ตามที่ได้รับมอบหมายจากผู้บังคับบัญชา.
• วุฒิการศึกษา ปวช.- ปริญญาตรี สาขาไฟฟ้า หรือที่เกี่ยวข้อง.
• มีประสบการณ์งานซ่อมบำรุง โดยเฉพาะแอร์, เครื่องปรับอากาศ อย่างน้อย 1 ปี.
• มีความรู้และทักษะด้านงานช่าง, ไฟฟ้า, ประปา, เครื่องปรับอากาศ.
• มีทักษะการแก้ปัญหา และสามารถทำงานประสานงานกับหลายฝ่ายได้ดี..
• สถานที่ทำงาน.
• บริษัท สหพัฒนพิบูล จำกัด(มหาชน) สำนักงานใหญ่ ตึกบางกอกทาวเวอร์ ถ.เพชรบุรีตัดใหม่ บางกะปิ ห้วยขวาง กรุงเทพฯ.
• สามารถเดินทางด้วยรถไฟฟ้า MRT เพชรบุรี/ Airport rail link มักกะสัน.

Experience:

2 years required

Job type:

Full-time

• ØExcellent presentation (reflecting formal, sober elegance and well dressed).
• ØExcellent communication skills (oral & written).
• ØSelf-confidence.
• ØService attitude.
• ØEnergy, empathy, resilience & optimism.
• ØGrowth and entrepreneur mindset.
• ØIntellectual speed and agility.
• ØDigital savvy (knowledge and use of online tools & networks).
• MANDATORY EDUCATION BACKGROUND.
• Certified beautician diploma from a professional school.
• 2 years experience in beauty skincare service of similar level of luxury/skincare expertise, ØOr practice in luxury SPA/beauty institutes.

Experience:

3 years required

Skills:

Sales, Negotiation

Job type:

Full-time

• Bachelor's degree in any related field.
• At least three years experience in hotel sales - catering.
• Experience in luxury hotel brands.
• Revenue management experience.
• Ability to influence and persuade with excellent negotiation skills.
• Strong sales and analytical knowledge.

Experience:

1 year required

Skills:

English, Mandarin

Job type:

Full-time

• หญิง อายุ 22-35 ปี.
• วุฒิการศึกษาป.ตรี สาขาเคมี หรือสาขาวิทยาศาสตร์ และ สาขาการจัดการหรือสาขาที่เกี่ยวข้อง.
• ถ้ามีประสบการณ์จัดซื้อระหว่างประเทศ 1-2 ปีจะพิจารณาเป็นพิเศษ **ยินดีเด็กจบใหม่และผู้ไม่มีประสบการณ์ **.
• สามารถอ่าน เขียนภาษาอังกฤษได้ระดับ ดี จะพิจารณาพิเศษ.
• ขยัน ซื่อสัตย์ อดทน มีมนุษยสัมพันธ์ที่ดี และ มีความละเอียดรอบคอบ มีความรับผิดชอบ.
• บันทึกข้อมูลเอกสาร, บันทึกเอกสารจัดซื้อต่างประเทศและที่เกี่ยวข้อง, บันทึกข้อมูลสินค้าคงเหลือรายเดือน, บันทึกข้อมูลการใช้น้ำมันของแผนกขนส่ง.
• คำนวณและตรวจสอบเอกสาร, คำนวณต้นทุนก่อนสั่งซื้อและต้นทุนจริง, ตรวจสอบเอกสารนำเข้า, ตรวจสอบแคชเชียร์เช็คที่จ่าย.
• ประสานงานทั้งภายในภายนอก, บัญชี, ขาย, คลังสินค้า, ชิปปิ้ง, ขนส่งที่รับจ้าง.
• จัดเตรียมเอกสารนำเข้าและยื่นใบอนุญาต.
• ตรวจสอบเอกสารนำเข้า.
• ตรวจสอบแคชเชียร์เช็คที่จ่าย.
• งานที่ได้รับมอบหมายจากผู้บังคับบัญชา.

Experience:

1 year required

Skills:

XML, Spanish, English

Job type:

Full-time

• Respond to customer inquiries via chat, email, and phone in a timely and professional manner.
• Owning customer issues and requests from initial report to resolution, collaborating cross-functionally to address each request, and communicating with customers regularly regarding incidents or requests status.
• Work closely with product or engineering teams to escalate and resolve issues, providing detailed feedback and insights.
• Provide clear and concise updates to customers regarding the status of their issues, ensuring they are kept informed throughout the resolution process.
• Log and track all support requests in the CRM and ticketing system, ensuring accurate and detailed documentation of issues and resolutions.
• Act as a liaison between customers and product teams to provide feedback on product features, usability, and potential areas for improvement.
• Provide after-hours and on-call support as needed through live chat or impromptu live support requests.
• Handling customers with a consummately professional attitude.
• Other tasks assigned by the CEO and Management.
• Spanish Speaking - Must.
• 1-5 years related to customer support experience.
• 1+ years of technical support experience is a plus.
• Excellent written and verbal English communication skills, with the ability to explain technical issues to both technical and non-technical audiences.
• Understanding of common operating systems (Windows, MacOS) and Software applications.
• Basic troubleshooting knowledge about issues related to bugs, web applications, databases, APIs, simple scripts, XML feeds and others is preferred.
• Familiarity with ticketing platforms - experience with support ticketing systems such as Jira, ServiceNow, Zendesk or similar.
• Able and comfortable working in the time allocation.
• Proven leadership skills in both independent and team environments.
• High energy levels, a high degree of integrity, self-motivation, positive attitude, proactive approach to work, and confidence.
• Demonstrated success in a B2B sales environment.
• A degree in Computer Science, Information Technology, or a related field is a plus. Relevant certifications (e.g., ITIL, AWS, etc.) are also a plus.
• Working with Manatal.
• This role is based at our Bangkok office in the heart of the city center.
• As a team of diverse cultures and nationalities, English language proficiency is required.
• We enjoy collaborating in person, and the team is working on-site.
• Why you'll enjoy working with Manatal.
• Well-funded start-up backed by Surge & Sequoia.
• Be part of one of the fastest-growing B2B SaaS start-ups in the region.
• You will be collaborating with talented individuals in the industry.
• Join a lively and highly international team.
• Indulge in a challenging and innovative working culture.
• Attractive medical healthcare plan.
• Personal development allowance.
• 2 weeks of work from anywhere per year.
• Regular fun team-building activities.
• Company trip.
• Apply on our Careers Page.
• https://www.careers-page.com/manatal/job/3W5R45VV.
• Watch our Demo.
• https://www.youtube.com/watch?v=-GG1GqXkAKQ.
• https://www.youtube.com/watch?v=VjinpYMUMoc.
• Manatal Hiring.
• At Manatal, we are dedicated to building an intuitive AI-powered application tracking system to streamline and transform the entire hiring and recruitment process.
• We are devoted to attracting the best talent worldwide to join our team and take pride in being an equal-opportunity workplace. We are committed to equal employment opportunities regardless of religion, race, ethnicity, ancestry, national origin, gender, gender identity, sex, sexual orientation, marital or parental status, disability, age, citizenship or other class protected by applicable law.

Experience:

2 years required

Skills:

Good Communication Skills, Excel, English

Job type:

Full-time

• Handle escalation cases by investigating root causes, coordinating with relevant teams, and providing timely resolutions.
• Support seller surveys and sentiment analysis, consolidating feedback to improve seller experience.
• Perform administrative management of sellers and programs.
• Oversee BAU processes related to seller and logistic management.
• Document recurring issues and share structured insights with internal teams to drive improvements in seller operations.
• Understand seller challenges towards achieving KPIs in-depth (e.g. Chat response rate, Same day ship out rate, Problem from logistic providers).
• Reach out to sellers regularly to gather feedback, offer assistance and share best practices.
• Work closely with cross-functional teams (Logistics, Commercial, Governance, Program Ops) to support seller operations and campaign execution.
• Contribute to ad-hoc projects or incident resolution that impact sellers operational performance.
• Requirements: Bachelor s Degree in Business, Economics, Supply Chain, or related field.
• 2-4 years of experience in e-commerce operations, seller management, or modern trade is a must.
• Strong analytical and problem-solving skills with attention to detail & Good skepticism.
• Able to manage multiple tasks simultaneously in a fast-paced environment.
• Good communication skills in Thai and English (verbal & written).
• Ability to negotiate and explain policies to sellers in a clear, persuasive, and professional manner.
• Proficiency in MS Office or G-Suite (especially Excel/Sheets for reporting).
• Flexible and adaptable; able to work under pressure and handle urgent operational cases.
• Strong coordination skills and ability to work collaboratively with multiple stakeholders.

Experience:

3 years required

Skills:

Able to work as a shift, English

Job type:

Full-time

• Develop and execute strategic plans to drive the growth and profitability of the food and beverage department.
• Oversee the planning, coordination and execution of all food and beverage services, including restaurants, bars, events and catering.
• Manage a team of chefs, servers, bartenders and other F&B staff, ensuring high standards of service and productivity.
• Monitor and control food and beverage costs to maintain profitability targets.
• Develop and implement marketing and promotional strategies to attract new members and guests.
• Ensure compliance with all relevant health, safety and licensing regulations.
• Build strong relationships with suppliers and manage vendor contracts.
• Analyse financial data and provide reporting to senior management.
• What we're looking for.
• Experience: Formal catering training, including in-depth Western & Asian kitchen and service experience.
• Language: Fluent in English and Thai.
• Working hours: 5.5 days a week and flexible hours if required.
• Minimum 5 years of experience in a similar food and beverage management role.
• Strong leadership and people management skills, with the ability to motivate and develop a team.
• Excellent financial management skills, including budgeting, cost control and P&L responsibility.
• In-depth knowledge of food and beverage operations, including menu design, inventory management and service standards.
• Proven track record of implementing successful marketing and sales strategies.
• What we offer.
• Competitive salary and performance-based bonuses.
• Comprehensive health and life insurance benefits.
• Generous leave entitlements and a focus on work-life balance.
• Opportunities for professional development and career advancement.
• Access to exclusive member facilities and events.

Experience:

1 year required

Skills:

Legal, Problem Solving, English

Job type:

Full-time

• Able to identify and solve any related issues for buyer and merchant in ShopeeFood.
• Coordinate with partners/banks in order to check transactions status and any related Financial issue for buyer and merchant.
• Support partners on solving third party s technical issues.
• Support partners/banks on any customer problems.
• Manage complaint cases or any legal issue related.
• Coordinate and support with other teams internally on related operations issues, e.g. Product and Marketing.
• Requirements: Bachelor's Degree in any fields.
• 1 year experience in operations field or more.
• Gave customers centrics mindset.
• Good analytical and problem solving skills.
• Strong communication skills both written and verbal.
• Strong human relation with others.
• Able to communicate in English will be an advantage.
• Able to work as a shift and on weekends.
• Able to work flexible hours.
• Able to working shift 5 days a week (day off varies).

Experience:

2 years required

Skills:

Mandarin, English

Job type:

Full-time

• Bachelor's degree holder is required.
• Minimum 2 years of working experience is a Must.
• Fluent in Taiwanese Mandarin (spoken and written).
• Good command of English for internal communication.
• Previous experience in customer service, call center, or similar roles preferred.
• Excellent written and verbal communication skills.
• Strong problem-solving abilities and attention to detail.
• Ability to multitask and work in a fast-paced environment.
• Proficient with computer systems and CRM tools is a plus.
• Key Responsibilities: Respond promptly and professionally to customer inquiries via email and live chat.
• Conduct outbound calls to follow up on customer issues, provide information, or gather feedback.
• Identify customer needs and offer appropriate solutions or alternatives.
• Maintain accurate records of interactions and transactions in the system.
• Escalate complex issues to the appropriate departments when necessary.
• Meet performance targets related to response time, customer satisfaction, and quality metrics.
• Contribute to continuous improvement by providing customer feedback and suggestions.

Experience:

3 years required

Skills:

Excel, English

Job type:

Full-time

• Encourage and assist executives in managing their business affairs.
• Manage conflict priorities and multiple tasks by finding the proper methods of deciding priorities that fit with the situations.
• Review and summarize miscellaneous reports and documents/prepare background documents and outgoing mail as necessary for executives consideration.
• Provide high-level administrative support that involves:Arranging appointments.
• Managing information, documenting correspondence, handling business mail, proofreading letters.
• Drafting letters and other documents, such as PowerPoint and presentations.
• Managing travel arrangements, including business trips.
• Maintain an overall awareness of the executive s business activities and the needs that are associated with each event and the needs of other parties participation.
• EDUCATION.
• Diploma or bachelor s degree in business administration, Political Science or related field.
• EXPERIENCE.
• 3-5 years of experience in the secretary field would be an advantage.
• OTHER REQUIREMENTS.
• Excellent command of English (writing and speaking).
• Problem-solving skills.
• Computer skills such as Microsoft Word, Outlook, Excel, and PowerPoint.

Experience:

1 year required

Skills:

Express, Assurance, Compliance

Job type:

Full-time

• Manage Customer Service Team Oversee the day-to-day operations of the customer service team, ensuring optimal performance and achievement of KPIs such as response time, resolution time, and customer satisfaction (CSAT).
• Process Optimization Continuously evaluate and optimize customer service processes and workflows to improve efficiency, reduce costs, and enhance the customer experience.
• Monitor and Analyze Performance Metrics Track key performance indicators (KPIs), inc ...
• Develop and Implement Training Programs Create and implement training programs for customer service agents, ensuring they are knowledgeable about products, services, and best practices in customer support.
• Handle Escalations and Complex Cases Act as the point of escalation for complex customer issues, ensuring timely and effective resolutions while maintaining a high level of customer satisfaction.
• Collaborate with Cross-Functional Teams Work closely with product, IT, and sales teams to address customer needs, enhance service offerings, and resolve systemic issues affecting service quality.
• Maintain Quality Assurance Oversee the implementation of quality assurance (QA) processes, monitoring customer interactions to ensure compliance with company standards and continuous improvement.
• Requirements Bachelor's degree in Business Administration, Operations Management, or a related field. Relevant certifications or advanced degrees are a plus.
• At least 1-2 years of experience in customer service or operations management, with a proven track record of leading and improving customer service teams.
• Strong leadership and team management skills with the ability to motivate, mentor, and develop customer service agents.
• Ability to analyze service data, performance metrics, and customer feedback to drive operational improvements.
• Strong verbal and written communication skills, capable of interacting with various internal stakeholders and handling customer escalations effectively.
• Ability to think critically, troubleshoot complex issues, and implement solutions in high-pressure environments.
• A deep commitment to delivering high-quality service and an understanding of customer needs, ensuring a positive customer experience.
• Ability to manage multiple tasks, prioritize workload effectively, and ensure deadlines and objectives are met consistently.

Experience:

1 year required

Skills:

Thai

Job type:

Full-time

• Consult & Advise Clients - Guide clients through fabric choices, style options, and fit preferences to create their perfect garments.
• Take & Process Orders - Capture detailed measurements, specifications, and timelines while ensuring accuracy throughout the process.
• Manage Client Relationships - Build lasting connections by understanding each client's unique style and needs across multiple visits.
• Support Marketing Efforts - Help create content and manage social media presence.
• Coordinate Operations - Liaise between clients and our master tailors, ensuring smooth communication and project flow.
• Good English communication skills.
• Detail-oriented with strong organizational skills.
• Interest in fashion, luxury goods and ready to learn & grow.
• Work in our gorgeous atelier, be part of continuing a proud tailoring tradition, and help shape how we connect with discerning local and global clients who value true craftsmanship. Learn a lot of managing a very fast growing fashion business.

Experience:

2 years required

Skills:

Teaching, English

Job type:

Full-time

• Deliver product training to Beauty Advisor (BA) in line with the sales cycles and training priorities.
• Conduct ongoing in-store education in the assigned market focusing on elevated service, product knowledge. Maintain high standards of image at all times.
• Review the staff performance; provide professional advice and sales techniques to font line staff; implement improvement plans and actions.
• Plan beauty products education, develop product training materials.
• Adapt training materials to fit the local context and enhance content of existing training support documents as and when required.
• Conduct classroom coaching as well as follow-up and improve individual productivity of beauty advisors.
• Assess training needs and formulate training materials to align with corporate training guidelines, ensure high service quality and enhance sales performance.
• Perform makeup consultation and beauty product demonstrations.
• Evaluate BA performance in term of product knowledge, service standard, massage, and selling techniques.
• Adapt and translate training materials into key selling messages to fit local market and deliver training modules to BA.
• Organize and conduct training seminar. Involve in brand events and promotions.
• Conduct regular store visits to ensure the frontline talent development.
• Evaluate and monitor the effectiveness and efficiency of training programs based on the feedback from internal and external customers.
• Bachelor's degree in administration or any related field.
• 2 years or above working experience in Beauty or Retail Business or Airline Business.
• Hands-on experience in training and development, familiar with the full spectrum of the training process is a must.
• Proficient knowledge and awareness of beauty industry, market and competitive trends.
• Self-starter, able to work independently and as part of a team and must have good time management skills.
• Self-motivated, results oriented, strategic & creative mindset, collaborative leadership.
• Exceptional verbal & written communication, presentation, public speaking, & media skills.
• Excellent planning and organizational skills.
• Good command of spoken and written English.