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Experience:

5 years required

Skills:

English, Thai

Job type:

Full-time

• Own the growth of BPTW: expand the program across industries and company sizes in Thailand.
• Shape how the market perceives BPTW - position it around the real problems HR leaders care about.
• Develop and refine sales presentations, proposals, pricing, and market positioning.
• Identify and pursue new business opportunities, partnerships, and growth channels.
• Build lasting relationships with senior HR leaders and decision-makers - as a peer who understands their challenges firsthand.
• Employer Branding Services.
• Drive the delivery and growth of our other employer branding services (EVP consulting, engagement surveys, employer branding campaigns and content).
• Lead the Company.
• People Management.
• Lead the day-to-day operations of the company and act as the leader the team looks to.
• Own hiring end-to-end: recruit, onboard, and build the team as we grow.
• Set clear goals, run performance evaluations, and coach team members to develop their skills.
• Build a workplace culture that lives up to the standard we certify others against.
• Plan and allocate resources and priorities across client projects and internal initiatives.
• Operations.
• Continuously improve workflows, processes, and internal coordination.
• Take end-to-end ownership: spot problems early, remove blockers, and get things across the finish line.
• Connect Strategy to Execution.
• Meet with the Strategy Board every two weeks to align in direction, then translate agreed strategic goals into concrete plans, owners, and deadlines.
• Supervise cooperation with external parties (clients, partners, vendors, and media).
• Represent WorkVenture in strategic meetings with clients' HR and executive stakeholders.
• What We're Looking For.
• You come from the world of HR. You have worked in the HR department of an organization - or in a role close to senior management - and you know the real problems HR faces every day: engaging employees, building culture, evaluating and developing teams, and proving impact to leadership. Now you want to do something new: use that knowledge to grow products that solve exactly those problems.
• You don't need a sales background - commercial skills can be learned, and we will support you. What can't be taught is genuine passion for the product and real credibility with HR buyers.
• What Success Looks Like
• Within your first year, success means delivering on both mandates in equal measure: BPTW is growing steadily with new certified companies across more industries and the Top50 event runs successfully - and the team is performing, engaged, and developing under your leadership.
• 5+ years of experience in HR, People Management, or roles close to senior management - preferably within medium or large organization.
• Understanding of HR challenges: employee engagement, company culture, performance evaluation, and talent retention.
• 3+ years managing people or teams - you know how to hire well, give honest feedback, and develop people.
• Genuine passion for the product space - tools and services that help companies manage people, improve culture, and evaluate teams.
• Fluent in Thai and English (written and spoken).
• Strong organizational and execution skills - hands-on, proactive, and able to run multiple workstreams without losing the details.
• Nice-to-have.
• B2B sales, business development, or other commercial experience (helpful, but domain knowledge and drive matter more).
• Experience with engagement surveys, employer branding, HR tech, or awards/certification programs.
• Experience in an agency, consulting, or professional services environment.
• Why Join Us.
• Work with Thailand's leading companies: you'll cooperate with some of the country's largest organizations and their HR and executive teams.
• Salary 80,000 THB plus performance-based executive incentives - you share directly in the growth you create.
• Well-established programs: BPTW and Top50 are recognized by HR professionals across Thailand - a strong foundation to build on.
• A small, talented team that moves fast: dynamic, collaborative, and free of corporate layers - decisions are made quickly and your impact is visible.

Skills:

Microsoft Office, Power point

Job type:

Full-time

• ควบคุมเอกสารวิศวกรรม หรือ เอกสารโครงการให้ถูกต้อง ครบถ้วน และเป็นปัจจุบัน.
• บริหารการรับ-ส่งเอกสารระหว่างลูกค้า ผู้รับเหมา และทีมงาน.
• ติดตามความคืบหน้าของเอกสารให้เป็นไปตามกำหนดเวลา.
• ดูแลระบบจัดเก็บเอกสารให้สามารถค้นหาและตรวจสอบย้อนหลังได้.
• สนับสนุนการตรวจสอบคุณภาพและการส่งมอบโครงการ.
• วุฒิการศึกษาระดับปริญญาตรีในสาขาใดก็ได้ที่เกี่ยวข้อง.
• มีประสบการณ์ด้านการควบคุมเอกสาร งานธุรการโครงการ หรืองานที่เกี่ยวข้อง ไม่น้อยกว่า 3 ปี.
• มีทักษะการจัดการเอกสารและข้อมูล และใช้งาน Microsoft Office (Excel, Word, PowerPoint) ได้ดี.
• หากใช้งานระบบ Conzol ได้ จะพิจารณาเป็นพิเศษ.
• มีความรับผิดชอบสูง มีความเป็นระเบียบรอบคอบ และตรงต่อเวลา สามารถส่งมอบงานได้ตรงกำหนดเวลา.
• มีความยืดหยุ่นในการทำงานและเวลางาน และสามารถปฏิบัติงานนอกสถานที่ได้.
• มีใบขับขี่และสามารถขับรถยนต์ได้.
• มี Entrepreneurship และมีความเข้าใจลำดับความสำคัญของงานที่มีผลกระทบต่องานโดยรวม.
• มีความเข้าใจความเร่งด่วนและความสำคัญ สามารถจัดลำดับงานได้.
• มีความสามารถในการทำงานร่วมกับผู้อื่นภายใต้แรงกดดัน และสามารถปรับตัวในการทำงานร่วมกับบุคคลภายนอกได้.

Skills:

Thai

Job type:

Full-time

• Be the go-to contact for employee questions, concerns and grievances listen, document, investigate fairly, and drive issues to a clear resolution.
• Conduct workplace investigations (misconduct, complaints, policy breaches) impartially and confidentially, and recommend fair, lawful outcomes.
• Coach and support managers on disciplinary action, warning letters, probation reviews, performance issues and offboarding, so every step follows due process.
• Keep MDPI compliant with the Labour Protection Act, Labour Relations Act, Social Security and related regulations; help maintain the employee handbook and work rules.
• Manage employee records for ER cases, track resolution times, and report trends (grievances, discipline, attrition) to HR leadership.
• Run engagement, wellbeing and retention initiatives surveys, exit interviews, and follow-up actions and help nurture our international, supportive culture.
• Support HR policy communication and training on conduct, ethics and workplace standards.
• Bachelor's degree in Human Resources, Law, Political Science, Psychology, Public Administration or a related field.
• 1-4 years' experience in HR with real exposure to employee relations, discipline or labour-law matters.
• Good knowledge of Thai labour law and employee relations practices.
• HR or labour law certification (e.g., PMAT, SHRM-CP, aPHRi/PHRi, CIPD) is an advantage.
• Experience handling investigations, mediation, grievances, or liaising with the Social Security Office, Labour Court, and other labour authorities is preferred.
• Good command of English and Thai, both spoken and written. / TOEIC 700+.
• Excellent communication, listening and problem-solving skills; calm, discreet and trustworthy with sensitive situations.
• Organised, detail-oriented, and comfortable keeping accurate, confidential records.
• 5 working days a week.
• Performance bonus, annual bonus and position allowance.
• Group health insurance, social security and annual physical check-up.
• Annual leave, sick leave and traditional leave; flexible working hours; company laptop.
• Internal and external training, plus the chance to travel to other MDPI offices abroad.
• An international, friendly team, activity fund, snacks and a birthday activity fund in a modern office at The Ninth Towers Grand Rama 9 (MRT Rama 9).

Skills:

Microsoft Office, HACCP

Job type:

Full-time

• วิเคราะห์ความต้องการบุคลากรจากหัวหน้างาน/ผู้บริหาร.
• จัดทำและประกาศรับสมัครงานในช่องทาง ให้กับโรงงานผลิตอาหาร.
• ทำกิจกรรมด้านแรงงานสัมพันธ์ และข้อบังคับการทำงาน.
• ดำเนินการ ประสานงาน ด้านการพัฒนาฝึกอบรมในโรงงาน.
• รวบรวมตารางการทำงาน ใบลา และประสานงานกับสำนักงานใหญ่.
• จัดทำเอกสารรับรองระบบข้อกำหนด GHP, HACCP, ISO และอื่่นๆ.
• ดำเนินการตามที่ได้รับคำสั่งจากผู้บังคับบัญชา.
• วุฒิปริญญาตรี ทุกสาขา.
• มีประสบการณ์ 3 ปีขึ้นไป ด้านแรงงานสัมพันธ์, สรรหา, การจัดอบรม และการตรวจระบบคุณภาพต่างๆ.
• มีประสบการณ์ด้าน รับรองระบบข้อกำหนด GHP, HACCP, ISO และอื่่นๆ.
• ใช้โปรแกรม Microsoft Office โดยเฉพาะ EXCEL ได้อย่างดี.
• สามารถเข้าทำงาน 7:00 น.ได้ และสามารถทำงานร่วมกับผู้อื่นได้ดี.
• สามารถเริ่มงานได้ทันที จะพิจารณาพิเศษ.
• อาหารทานฟรี 1 มื้อ.
• เครื่องแบบพนักงาน.
• ประกันชีวิตและอุบัติเหตุกลุ่ม.
• วันหยุดพักผ่อนประจำปี ตามอายุงาน (ุ6 - 12 วัน).
• วันหยุดนักขัตฤกษ์ประจำปี 13 วัน รวมวันแรงงาน.
• การปรับประเมินผลการปฏิบัติงานประจำปี.
• โบนัสตามผลงานและผลประกอบการ (ขึ้นกับผลประกอบการ).
• อื่น ๆ ตามโครงสร้างบริษัท.

Skills:

Recruitment

Job type:

Full-time

• Recruitment & Sourcing.
• Execute end-to-end TSR recruitment activities, including sourcing, screening, interviewing, and hiring.
• Proactively source candidates through multiple channels such as job portals, referrals, recruitment vendors, social media, and walk-ins.
• Support and execute recruitment campaigns (e.g. referral campaigns, buy-out campaigns, vendor sourcing).
• Screening & Selection.
• Conduct initial interviews (phone and/or onsite) to assess candidates' suitability for TSR roles.
• Evaluate candidates' communication skills, sales mindset, and cultural fit.
• Coordinate interviews and selection processes with hiring managers and operations teams.
• Onboarding & Coordination.
• Coordinate onboarding processes for new TSRs to ensure timely joining.
• Liaise with Recruitment Admin / HR teams on documentation, system entry, and licensing requirements.
• Ensure new hires understand job roles, policies, and onboarding timelines.
• Manpower Tracking & Reporting.
• Track recruitment pipeline, hiring status, and joining conversions.
• Prepare regular recruitment reports (e.g. hiring progress, source effectiveness).
• Monitor recruitment effectiveness against targets and timelines.
• Stakeholder & Vendor Management.
• Work closely with internal stakeholders (Operations, Sales Management, Training, HR Admin).
• Coordinate with recruitment vendors and external partners to ensure candidate quality and timely delivery.
• Maintain positive candidate experience throughout the recruitment process.
• Compliance & Governance.
• Ensure all recruitment activities comply with internal policies and regulatory requirements (e.g. OIC, PDPA).
• Maintain accurate recruitment records and documentation for audit and governance purposes.
• Prudential is an equal opportunity employer.
• We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time / fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with.
• individual physical or mental health requirements.

Experience:

3 years required

Skills:

Project Management, Employer Branding, Microsoft Office, Service-Minded, Leadership Skill

Job type:

Full-time

• Conduct Training Needs Analysis and develop the annual learning plan.
• Design and coordinate training, onboarding, leadership, competency, career development, and organizational development programs.
• Support the Performance Management process, including communication, monitoring, calibration, and development planning.
• Maintain competency frameworks, training records, development plans, and learning reports.
• Evaluate learning effectiveness and monitor key L&D metrics and budgets.
• Prepare and submit training courses, records, and eligible expenses to Thailand's Department of Skill Development.
• Ensure compliance with the Skill Development Promotion Act and complete submissions within the required timelines.
• Support ISO internal and external audits related to employee competence, training records, and HR documentation.
• Follow up on audit findings and corrective actions until closure.
• People Experience 40%.
• Plan and implement employee engagement, well-being, culture, and recognition programs.
• Organize employee activities, company events, and internal campaigns.
• Develop employee communications across appropriate channels.
• Gather and analyze employee feedback to improve the employee experience.
• Support employee relations activities and help address workplace concerns appropriately.
• Promote organizational values, collaboration, inclusion, and a positive working environment.
• Track participation, engagement, feedback, and program effectiveness.
• Lead or support HR projects related to Talent Management, Performance Management, Culture,.
• Employer Branding, HR Digitalization, and Organization Development.
• General Administration 15%.
• Oversee the overall orderliness, readiness, safety, and professional appearance of the office.
• Coordinate office management, facilities, maintenance, office services, and workplace support.
• Manage vendors, service providers, contracts, quotations, purchase requests, and service quality.
• Monitor office supplies, equipment, meeting rooms, common areas, and workplace facilities.
• Coordinate office events, meetings, visits, and other administrative arrangements.
• Identify and resolve workplace issues to ensure smooth daily operations and a positive employee experience.
• Support office safety, emergency preparedness, and relevant workplace compliance requirements.
• Perform other HR and administrative responsibilities as assigned.
• Bachelor's degree or higher in Human Resources, Organization Development, Psychology, Business Administration, or a related field.
• At least 3-5 years of experience in HRD, Learning & Development, Employee Experience, Employee Engagement, or related HR functions.
• Experience in general administration, office management, facility coordination, or vendor management is preferred.
• Knowledge of Performance Management, Competency Development, Career Development, and Organizational Development.
• Experience with Department of Skill Development submissions and ISO audits is an advantage.
• Strong project management, communication, presentation, coordination, and analytical skills.
• Able to manage multiple projects and work effectively with employees, managers, vendors, auditors, and government officers.
• Good command of Microsoft Office and workplace English.
• Experience with LMS, HR systems, data analytics, digital communication, or AI tools is an advantage.
• What We Are Looking For.
• Passionate about developing people and improving the employee experience.
• Proactive, creative, service-minded, and highly organized.
• Able to balance strategic HR initiatives with hands-on execution.
• Detail-oriented, particularly in compliance, documentation, and office operations.
• Accountable and able to follow through on projects and issues until completion.
• Comfortable working across functions and engaging with employees at all levels.
• Why Join Us?.
• This role offers broad exposure across People Development, Employee Experience, Organizational Development, and workplace management. You will have the opportunity to shape how employees learn, perform, connect, and experience the organization while building a strong foundation for future growth in HRD, OD, Employee Experience, or HR Business Partnering.

Experience:

3 years required

Skills:

Quality Management System, Safety Management, Microsoft Office, Sharepoint, Leadership Skill

Job type:

Full-time

• Regulatory Compliance & Training System Management.
• Establish and maintain a training system in accordance with TCAR 8 Part 145 requirements and company standards.
• Develop, control, issue, revise and distribute the Training Program Manual (TPM) and related procedures/forms.
• Conduct annual review of the training program to ensure it remains current and effective.
• o CAAT/CAAP/CAAM/CAAS/CAAM/CAASL/India DGCA/ Indonesia DGCA/ MOLIT Korea/GCAA/AAK/FAA requirements.
• Customer contractual requirements.
• Internal policies and standards.
• Ensure training requirements are properly implemented for all locations/stations under the approval scope.
• Training Needs Assessment & Qualification Control.
• identify training needs per position.
• establish qualification requirements per role (certifying staff / support staff).
• ensure compliance with competency requirements.
• Ensure training matrix is defined and maintained for all staff categories (including new joiners, transferred staff, promoted staff).
• Instructor / Examiner Qualification & Control.
• Conduct evaluation and approval of internal and external instructors/examiners, ensuring they meet qualification requirements.
• o resume / license / certificates.
• o relevant experience record.
• o training syllabus capability.
• o teaching competency evidence.
• Monitor instructor performance and take corrective action where required.
• Training Planning, Coordination & Execution.
• o Instructors.
• o Schedules.
• o class plans.
• o training materials.
• o classroom facility and equipment.
• Ensure training delivery is properly managed (attendance, examination, pass/fail criteria, feedback and evaluation).
• o initial training.
• o continuation/recurrent training.
• o HF/SMS/QMS training.
• o regulatory and MOE training.
• o job/task-specific training.
• Training Records & Reporting.
• Maintain and ensure complete training records including qualification and experience of certifying staff and support staff.
• o Accurate.
• o Traceable.
• o Secured.
• o backed up.
• o retrievable upon authority/customer request.
• o monthly/quarterly training status.
• o training completion ratio.
• o overdue training list.
• o instructor performance summary.
• Audit / Surveillance / Regulatory Liaison.
• TPM and training procedure evidence.
• training matrix and training plans.
• staff training records and qualification files.
• Liaise with CAAT / relevant authorities regarding training requirements, interpretation of regulations, and airworthiness/training matters.
• Support corrective action development for training-related findings and ensure proper closure and effectiveness verification.
• Continuous Improvement.
• Monitor training KPIs and propose improvements to enhance training efficiency and effectiveness.
• Identify training risks (overdue training, competency gaps, instructor shortage) and implement mitigation plans.
• Ensure training program supports operational capability expansions (new aircraft type, station addition, new customer).
• C. Authority / Accountability.
• Authorized to approve training schedules and training records validity per TPM.
• Authorized to recommend staff training and instructor acceptance/rejection.
• Responsible for TPM and training compliance to 145 regulations.
• A.
• Education.
• Graduated from aeronautical college, technical university/college, or other education acceptable to CAAT / relevant authority; or related bachelor's degree.
• B. Experience.
• Minimum 2 years' relevant work experience in aeronautical industry in an appropriate position (training, quality, maintenance support, or compliance).
• Recommended (additional for strong JD): 3-5 years in MRO/Line maintenance environment.
• C. Knowledge / Competency.
• Quality Management System (QMS) or equivalent.
• Human Factors (HF).
• Safety Management System (SMS).
• Organization's MOE and applicable training procedures.
• Relevant maintenance methods and procedures.
• TCAR 8 Part 145 requirements (training and competence control).
• training planning and coordination.
• training record management.
• audit response and compliance evidence preparation.
• communication with authority/customer.
• D. Skill Requirement.
• Good English communication (spoken/written).
• Strong documentation skills (manual, procedure, matrix, report writing).
• Proficient with Microsoft Office / SharePoint / database record systems.
• Leadership and coordination skills.

Experience:

5 years required

Skills:

Recruitment, Budgeting, Payroll

Job type:

Full-time

The HR Manager is responsible for the day to day transactions and policy administration relating to all phases of the employee life cycle, such as recruitment, induction, payroll, compensation and benefits, performance management, discipline, and resignations or terminations. In addition, the HR Manager oversees the organizing of online and offline recruitment events. The HR Manager ensures the maintenance of HRMS, talent database, and presence on recruitment website. The HR Manager also works with senior management on organizational structure, HR manpower plan, talent management p ...

Skills:

English

Job type:

Full-time

• Share.
• Facebook.
• Line.
• LinkedIn.
• X (Formerly Twitter).
• Whatsapp.
• Email.
• Apply.
• Refer.
• back to jobs opening.
• Bachelor's Degree in any related fields, Master's Degree in Human Resources would be an advantage.
• At least 10 years of strong experience in Compensation and Benefits.
• Experience in Compensation and Benefits, Reward & Recognition in Real Estate business would be a plus.
• Professional in negotiating and convincing others.
• Good command of English language, computer literate.
• Result orientation, positive attitude, adaptable/flexible, initiative, and well-organized.
• Ability to work under pressure.
• Roles and.
• Designs the set of different compensation and benefits policies.
• Leads the compensation planning and review process,which includes creating guideline on benchmark data.
• Coordinates compensation process like the salary planning, bonus planning and incentive schemes development.
• Manages and develops Compensation and Benefits team.
• Manages the daily of all benefit plans,reconcile issues and audit the compensation and benefit system for accuracy.
• Share.
• Facebook.
• Line.
• LinkedIn.
• X (Formerly Twitter).
• Whatsapp.
• Email.
• Apply.
• Refer.
• back to jobs opening.

Experience:

5 years required

Skills:

Employer Branding, Social media, Recruitment, Branding, English

Job type:

Full-time

• Working knowledge of full-cycle recruitment processes, recruitment marketing and employer branding techniques.
• Handle end-to-end recruitment and selection process.
• Work closely with hiring managers to understand their needs and requirements to identify the right candidates for each position.
• Conduct preliminary interviews to assess the skills, qualifications, and experience of potential candidates and in-dept interview as panel interview with hiring manager.
• Prepare offer package with analyze information to propose to hiring manager and make the offer package to the selected candidate.
• Provide regular status updates on recruitment for open positions.
• Coordinate and implement employer branding activities and recruitment marketing to attract qualified candidates.
• Use various methods to recruit and network with potential candidates and to enhance employer branding, including social media platforms, networking events and job fair for building a talent network/talent community.
• Working as a leader of a general recruitment team.
• 5+ years of experience in recruiting or similar HR role.
• Excellent understanding of recruitment processes.
• Understanding of Digital Advertising Channel is a plus.
• Good knowledge of candidates selection methods.
• Good understanding of Employer Branding strategies.
• Critical thinker and problem-solving skills.
• Good interpersonal, presentation and communication skills.
• Team player and be a team leader as well.
• Good time-management skills.
• Good Command of English.

Skills:

Quality Assurance, Recruitment, Automation, Payroll, YouTube

Job type:

Full-time

• At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world.
• Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide.
• No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you're ready to begin your best journey and help build travel for the world, join us.
• The People Team at Agoda is committed to attracting, developing, and retaining exceptional talent from across the globe. We work to create an inclusive, high-performing, and engaging environment where employees can grow, contribute meaningfully, and do their best work. Through a strong focus on people experience, service quality, and business partnership, we help Agoda scale while preserving what makes our culture distinctive.
• Within the People Team, the.
• People Experience and Services.
• function is responsible for designing and delivering critical people experiences, services, and operating foundations that support employees and managers across the employee lifecycle. This includes enabling smooth onboarding and mobility experiences, delivering effective workplace and office services, and ensuring employees have access to timely, trusted, and high-quality support when they need it.
• At the center of this model sits.
• People Services & Help Desk.
• Agoda's front door for People support supported by specialist service teams such as.
• People Relations Services. Together, these teams play a critical role in how employees and managers experience the People function day to day: through clear guidance, responsive support, effective issue resolution, and trusted handling of sensitive people matters.
• Opportunity.
• We are looking for an.
• Associate Director, Head of People Services & Help Desk.
• to lead Agoda's employee-facing People service delivery model across.
• People Help Desk / Tier 1 support.
• Tier 0 / self-service foundations., and.
• Global People Relations Services.
• This is a key leadership role within People Experience and Services, responsible for shaping how employees and managers access support across a wide range of People topics from day-to-day HR questions and lifecycle support to more complex and sensitive employee matters requiring specialist intervention.
• People Help Desk / Tier 1 services.
• Tier 0 / self-service and knowledge foundations.
• Global People Relations Services., including case governance and specialist support for complex employee relations matters.
• You will own the effectiveness of Agoda's People support model from the employee and manager perspective, ensuring it is clear, trusted, scalable, and increasingly insight-driven. This includes strengthening service standards, improving routing and handoffs across teams, enabling greater self-service, and ensuring sensitive employee matters are handled with appropriate quality, consistency, and governance.
• This role is ideal for a leader who combines strong service delivery and operational leadership with sound judgment, systems thinking, and the ability to build a modern, scalable People support model in a global, fast-moving organization.
• This position is based in.
• Bangkok. Agoda provides relocation support for successful candidates who are not currently located in Bangkok. Please note that we are.
• not open to remote work.
• or the possibility of being based in other locations.
• Lead Agoda's People Services front door and employee support model.
• Lead Agoda's employee-facing People Services model across.
• Tier 1 Help Desk support.
• Tier 0 self-service., and the interface into specialist support teams.
• Define and evolve how employees and managers access support across People topics, ensuring a clear, seamless, and trusted experience.
• Establish strong service principles, operating rhythms, and leadership across the teams responsible for day-to-day People support and complex employee issue resolution.
• Ensure Agoda's People support model scales effectively with organizational growth, complexity, and global reach.
• Lead the People Services & Help Desk team.
• Lead, manage, and develop the.
• People Services & Help Desk.
• team to deliver high-quality, consistent, and empathetic Tier 1 support across core HR topics such as policies, processes, employee data, benefits, onboarding, leaves, mobility, and general employee lifecycle support.
• Set service standards, KPIs, quality expectations, and operating controls to ensure timely, accurate, and compliant case handling.
• Build a strong service culture with clear accountability for employee experience, right-first-time resolution, responsiveness, and professionalism.
• Oversee workforce planning, capacity management, and prioritization across service demand, seasonal peaks, and new People initiatives.
• Lead Global People Relations Services.
• Lead the.
• Global People Relations Services.
• team, ensuring high-quality and well-governed support across complex employee matters such as performance concerns, misconduct, grievances, investigations, disciplinary actions, involuntary exits, and employee matters arising from organizational change.
• Ensure clear service ownership, escalation pathways, and governance across People Relations case handling.
• Partner closely with HR Business Partners, Legal, Compliance, and other relevant stakeholders to ensure people relations matters are handled fairly, consistently, pragmatically, and in line with internal policies and local legal requirements.
• Drive high standards in case management, documentation, risk identification, and decision quality across the People Relations team.
• Use case trends and themes to inform improvements in manager guidance, policy design, service processes, and broader practices.
• Own the operating interfaces across Tier 1, People Relations, and specialist teams.
• Serve as the senior operational owner for how work flows between.
• Help Desk / Tier 1.
• People Relations Services., and other Tier 2 / specialist teams across the People organization.
• Define and continuously improve routing logic, escalation models, intake criteria, handoffs, service ownership, and resolution pathways.
• Ensure employees and managers experience a joined-up service model even when multiple People teams are involved.
• Clarify roles and interfaces across Help Desk, People Relations, Payroll, Rewards, Mobility, People Partners, CoEs, and other specialist teams.
• Build Tier 0 / self-service and knowledge management foundations.
• Develop and execute Agoda's roadmap for.
• Tier 0 / self-service., moving the organization toward more proactive, intuitive, and self-directed resolution of common People queries.
• Own and strengthen the People knowledge ecosystem, including FAQs, help content, decision trees, agent guidance, and employee-facing support materials.
• Partner with policy owners and People SMEs to simplify complex topics into clear, scalable, and user-friendly content.
• Drive case deflection, knowledge reuse, content governance, and self-service adoption through disciplined measurement and continuous improvement.
• Enable digital, conversational, and AI-supported service delivery.
• Partner with Product, Tech, Systems, and Data teams to improve People support platforms, workflows, and user journeys across self-service and case management.
• Identify and help shape practical use cases for conversational and agentic AI within People Services, ensuring they enhance employee experience and complement human support.
• Provide leadership input into the design, testing, rollout, and continuous refinement of AI-enabled and digital service solutions.
• Ensure appropriate controls, privacy, escalation paths, and trust mechanisms are in place for all digital and AI-supported support channels.
• Drive operational excellence and continuous improvement.
• Monitor and improve key service performance metrics across Help Desk and People Relations Services, such as case volume, first contact resolution, time to resolution, service quality, customer satisfaction, escalation rates, re-open rates, and self-service deflection.
• Lead ongoing improvements in workflows, playbooks, standard responses, training, quality assurance, and reporting.
• Partner with People Service Excellence and other stakeholders to simplify processes, remove friction, and improve end-to-end employee and manager experiences.
• Ensure effective controls, compliance, documentation standards, and data privacy practices are embedded across service operations.
• Lead through insight, stakeholder partnership, and change.
• Act as the senior People Services contact for service performance, priorities, risks, and transformation opportunities.
• Provide regular insight and reporting to People leaders on service trends, root causes, organizational pain points, and improvement opportunities.
• Partner with Communications and relevant People teams to coordinate messaging around policy changes, process updates, and new tools or services.
• Support broader People transformation by bringing an employee-service lens to operating model design, simplification, and capability building across the function.
• What you'll need to succeed.
• Bachelor's degree in business, Human Resources, Operations, Law, Psychology, or a related field; advanced degree is a plus.
• Typically,.
• 10+ years.
• of relevant experience across HR shared services, employee services, People operations, employee relations, HRBP, service delivery, or related functions, including significant leadership experience.
• Demonstrated experience leading managers and/or multiple service teams in a complex, matrixed, and fast-paced environment.
• Strong experience running a service or support function with clear accountability for quality, responsiveness, service design, and stakeholder experience.
• Strong understanding of multi-tier service delivery models, including Tier 0 / self-service, Tier 1 support, and specialist / Tier 2 case management.
• Meaningful exposure to employee relations or complex people issue resolution, with sound judgment on sensitive matters and a strong appreciation for governance, risk, and consistency.
• Strong skills in service design, operating model improvement, process improvement, and cross-functional workflow design.
• Experience with HR technology platforms and service tools such as HRIS, case management systems, knowledge bases, and digital support tools.
• Demonstrated ability to use data and analytics to monitor performance, identify themes and root causes, and drive prioritization and decision-making.
• Excellent stakeholder management and communication skills, with the ability to build trust and influence across leaders, specialist teams, and cross-functional partners.
• Strong people leadership capability, including coaching leaders and managers, building team capability, and creating a high-performance, service-oriented culture.
• Comfort operating in a global, evolving, and ambiguous environment, with a strong bias for execution, improvement, and scale.
• It's great if you also have.
• Experience in a global or regional.
• HR shared services / People services.
• environment.
• Experience leading both broad employee support teams and specialist employee relations or case management teams.
• Experience in knowledge management, service content strategy, and self-service adoption.
• Hands-on exposure to conversational AI, chatbots, virtual assistants, or workflow automation in HR or customer support environments.
• Experience improving employee experience through service redesign, process simplification, or digital product thinking.
• Experience in a high-growth tech, internet, or digital business.
• Familiarity with global organizations operating across multiple countries, cultures, and regulatory environments.
• Why this role matters.
• This role is a unique opportunity to shape how Agoda employees and managers experience People support at scale. From everyday HR queries to more complex and sensitive employee matters, the teams in this scope play an important role in making sure our people feel supported, informed, and able to navigate key moments in their Agoda journey with confidence.
• As.
• Associate Director, Head of People Services & Help Desk., you will help build a more connected, scalable, and future-ready support model, improving service quality, strengthening self-service, and ensuring complex cases are handled with care and consistency. Your work will directly influence employee experience, manager effectiveness, and how the People function continues to evolve as Agoda grows globally.
• PeopleServices.
• Please review our Hiring Process Guidelines before your interview click.
• here.
• to learn how interviewing at Agoda works.
• Discover more about working at Agoda.
• Agoda Careers.
• https://careersatagoda.com.
• Facebook.
• https://www.facebook.com/agodacareers/.
• LinkedIn.
• https://www.linkedin.com/company/agoda.
• YouTube.
• https://www.youtube.com/agodalife.
• Equal Opportunity Employer.
• At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
• We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.
• Disclaimer.
• We do not accept any terms or conditions, nor do we recognize any agency's representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.

Skills:

Recruitment, Assembly, YouTube, English

Job type:

Full-time

• This role is based in Bangkok; relocation support will be provided.
• Please review our Hiring Process Guidelines before your interview click.
• here.
• to learn how interviewing at Agoda works.
• Discover more about working at Agoda.
• Agoda Careers.
• https://careersatagoda.com.
• Facebook.
• https://www.facebook.com/agodacareers/.
• LinkedIn.
• https://www.linkedin.com/company/agoda.
• YouTube.
• https://www.youtube.com/agodalife.
• Equal Opportunity Employer.
• At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
• We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.
• Disclaimer.
• We do not accept any terms or conditions, nor do we recognize any agency's representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.

Experience:

5 years required

Skills:

Enthusiastic, Oracle, English

Job type:

Full-time

• We're committed to bringing passion and customer focus to the business.*.
• If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!*.
• Reporting to Manager to drive RMA with all cross functions start from receiving the RMA till ship back to customer and ensure the RMA is closed properly.
• Work closely with internal team on requirement for RMA orders to plan, schedule and completion of RMAs.
• Create RMA 8D report in Agile, providing all requested information to FA owner and monitor RMA processing within internal team.
• Update RMA schedule and status in Oracle on target completion date, tracking information for customer and internal communication.
• Schedule RMA sales order in Oracle and communicate with CSP and other related function to resolve any issues concerning the requirement.
• Updates databases and prepares appropriate paperwork.
• Escalation of issues to ensure RMA's keep moving forward and do not halt for long periods.
• Focal point for ensuring that all RMAs are tracked, providing status updates, following through to timely to meet customer expectation and satisfaction.
• Required Qualification.
• Bachelor's Degree in any related field.
• Minimum 5 years of experience in electronic or optical manufacturing environment preferred.
• Strong collaboration with cross functional team.
• Good command in English communication reading, writing, and speaking.
• We are an equal opportunity employer and value diversity at our company. *.
• We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. *.
• We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. *.
• Please contact us to request accommodation.*.

Experience:

2 years required

Skills:

Microsoft Office, Enthusiastic, English

Job type:

Full-time

• We're committed to bringing passion and customer focus to the business.*.
• If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!*.
• EHS Coordinator.
• Lumentum (NASDAQ: LITE) is a market-leading manufacturer of innovative optical and photonic products enabling optical networking and commercial laser customers worldwide. Lumentum's optical components and subsystems are part of virtually every type of telecom, enterprise, and data center network. Lumentum's commercial lasers enable advanced manufacturing techniques and diverse applications including next-generation 3D sensing capabilities. Lumentum is headquartered in Milpitas, California with R&D, manufacturing, and sales offices worldwide.
• For more information, visit www.lumentum.com.
• Lumentum is an Equal Opportunity Employer, EOE/Minorities/Females/Veterans/Disability.
• Work directly with Global EHS team to manage and support on EHS information update, database monitoring and tracking as below.
• Velocity: Chemical management platform.
• Work as system admin to monitor platform and support user request.
• Monitor new chemical registration and SDS.
• Workday: Training management platform.
• Work as system admin to upload training content into platform.
• Tracking EHS training record from each site and upload into platform.
• Generate training report for each site.
• Ideagen: Incident and audit management platform.
• Work as system admin to monitor platform and support user request.
• Generate incident and audit report for global team.
• To be point of contact between representative of each site and CB (Certified Body) for monitoring, planning, and working on ISO14001 and ISO45001 audit for each site. Provide document management, shared folder and intranet maintenance and support to Global Team. Support local team (Nava EHS) on below task.
• Support PR&PO process.
• Support EHS training tracking and update.
• Support PPE stock monitoring and tracking.
• Support Waste shipment process and document tracking.
• Support on emergency response drill.
• Other assignments from Global EHS and Nava EHS team.
• Bachelor's degree in any field. 2 - 3 years of experience in admin role. Good command of English in both oral and written communication skills Have experience and knowledge in management system standard e.g. ISO14001, ISO45001 (OHSAS18001) and EHS will be an advantage. Able to work independently and team environment. Flexibility to support company in urgent case. Have good communication skill and ability to handle multiple tasks with sense of urgency. Proficiency in computer skill e.g. Microsoft Office, email and etc. Experience with data visualization tools would be an asset.
• We are an equal opportunity employer and value diversity at our company. *.
• We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. *.
• We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. *.
• Please contact us to request accommodation.*.

Experience:

3 years required

Skills:

Statistical Analysis, SAP, English

Job type:

Full-time

• ABeam Consulting (Thailand) Ltd. is a subsidiary of ABeam Consulting Ltd. headquartered in Tokyo, we have 6,600 Consultants in territories across the world, serve more than 200 clients and cover various industries, strong in Automotive, Consumer Packaged Goods, Food & Beverage, and Leasing, offering End-to-End Service to support our clients to realize their Business Transformation.
• We are Number One SAP Partner in Asia and one of the largest Consulting firms in Thailand.
• About Our Human Capital Management Team.
• Our Human Capital Management Business Unit drives a sophisticated balance of strategy, process, technology and people. We help HR organizations to realize maximal business impact through a unique combination of niche expertise in HR Advisory and HR Technology, therefore providing an end-to-end ability to guide our customers in their HR strategy definition and execution. We support our customers in their HR digital transformation journey aiming to bring real business value.
• By combining the benefits of a strong HR and HRIS layer with those of a mature international organization, we are well positioned to provide our customers with the best HR Digital transformation approach. We are enabled by the best-in-market software, providing extensive implementation experience in SAP HCM/SuccessFactors, deep SAP technology expertise and an ecosystem of technology partnerships that delivers maximal opportunity for business execution.
• As a HCM/SuccessFactors Consultant, you will be a member of the Digital Competency Group (DCG) Team working on client activities to manage HCM/SuccessFactors Solutions. You perform analyses of HCM/SuccessFactors business requirements, develops solutions, configures, integrates and participates in all stages of the implementation.
• Translate client business to technical business requirements.
• Facilitate business process discussions, and participate in solution design, documentation, configuration, test, and end user support.
• Assist in continuous improvement initiatives for processes, policies and procedures through statistical analysis. Continually look for ways to drive SAP best practice processes and procedures.
• Work as a liaison and subject matter expert between technical teams and business owners for quarterly system updates, root cause analysis, and solution recommendations.
• Analyze business cases to measure adherence to standardized practices and data governance standards.
• Bachelor or Master Degree in Information Technology or related fields.
• Minimum 2-3 years of experience in Sucessfactors, HRIS or cloud related HR tools implementation.
• Associate Certification will be beneficial.
• In-depth knowledge of HCM/SuccessFactors.
• Good business knowledge of various HR and Talent management processes.
• Basic understanding of change management.
• Ability to communicate clearly and concisely.
• Experience with data migration and data management activities in HCM/SuccessFactors.
• Ability to work in a global environment and work on multiple projects at the same time.
• Strong attention to detail and outstanding analytical and problem-solving skills.
• Results-oriented with the ability to work both independently and with others.
• Ability to thrive in a fast paced, rapidly-changing virtual team-oriented environment.
• English proficiency both in writing and speaking.
• Positive attitude and Service minded.

Skills:

Microsoft Office

Job type:

Full-time

• วุฒิปริญญาตรีทุกสาขา.
• มีประสบการณ์การทำงานในฝ่ายปฏิบัติการสินเชื่อเช่าซื้อรถยนต์และสินเชื่อจะพิจารณาเป็นพิเศษ.
• ความรู้/ความรู้ ด้านเอกสารพื้นฐานและกระบวนการดำเนินงาน.
• มีความรู้เกี่ยวกับ Microsoft Office.

Skills:

Enthusiastic

Job type:

Full-time

• We're committed to bringing passion and customer focus to the business.*.
• If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!*.
• Support daily office operation.
• Managing Office suppliers.
• Generate report and organizing document.
• Issue PR to support Engineer and NPI PMO requirement.
• Issue MTS for NPI material transaction.
• Issue Work Order to support NPI build.
• Work with warehouse team to receive / issue material on time.
• Work with IQA team for inspection material to support production on time.
• Higher vocational degree or bachelor's degree.
• Experience in administrative tasks.
• Good communication skill.
• MS office is a must.
• We are an equal opportunity employer and value diversity at our company. *.
• We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. *.
• We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. *.
• Please contact us to request accommodation.*.

Skills:

Recruitment

Job type:

Full-time

• Recruitment & Sourcing.
• Execute end-to-end TSR recruitment activities, including sourcing, screening, interviewing, and hiring.
• Proactively source candidates through multiple channels such as job portals, referrals, recruitment vendors, social media, and walk-ins.
• Support and execute recruitment campaigns (e.g. referral campaigns, buy-out campaigns, vendor sourcing).
• Screening & Selection.
• Conduct initial interviews (phone and/or onsite) to assess candidates' suitability for TSR roles.
• Evaluate candidates' communication skills, sales mindset, and cultural fit.
• Coordinate interviews and selection processes with hiring managers and operations teams.
• Onboarding & Coordination.
• Coordinate onboarding processes for new TSRs to ensure timely joining.
• Liaise with Recruitment Admin / HR teams on documentation, system entry, and licensing requirements.
• Ensure new hires understand job roles, policies, and onboarding timelines.
• Manpower Tracking & Reporting.
• Track recruitment pipeline, hiring status, and joining conversions.
• Prepare regular recruitment reports (e.g. hiring progress, source effectiveness).
• Monitor recruitment effectiveness against targets and timelines.
• Stakeholder & Vendor Management.
• Work closely with internal stakeholders (Operations, Sales Management, Training, HR Admin).
• Coordinate with recruitment vendors and external partners to ensure candidate quality and timely delivery.
• Maintain positive candidate experience throughout the recruitment process.
• Compliance & Governance.
• Ensure all recruitment activities comply with internal policies and regulatory requirements (e.g. OIC, PDPA).
• Maintain accurate recruitment records and documentation for audit and governance purposes.
• Prudential is an equal opportunity employer.
• We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time / fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with.
• individual physical or mental health requirements.

Experience:

3 years required

Skills:

Project Management, Microsoft Office, Cost Analysis, Automation, Sharepoint

Job type:

Full-time

• Develop and design work processes to improve operations under the supply chain, as well as related processes. This includes applying suitable technology to enhance efficiency, aligning work with departmental plans, and supply chain management strategies.
• Study and analyze data related to assigned development and improvement tasks, including cost analysis to calculate the return on investment for workflow enhancements that align with the plan.
• Support subordinates in project management, and strategic planning for opportunities to improve and alter workflow patterns within the supply chain. This involves applying feasible technology and innovation to adapt to the evolving business model of the company.
• Bachelor's degree or higher in Business Administration, Logistics, Engineering, or related fields.
• Minimum of 4 years of experience in developing, designing processes, working on project planning, cost analysis related to supply chain, and/or designing system solutions to enhance processes within the supply chain.
• Alternatively, experience in consulting on business strategy and process improvement using technology for at least 1 year.
• Understand the process of working from the beginning to the end of the supply chain, including analyzing production costs, and managing inventory/raw materials/packaging, transportation, and distribution.
• Have systematic analytical processes that demonstrate the ability to analyze plans that can be practically implemented.
• Possess leadership skills to coordinate related departments, and conduct meetings to ensure work progresses according to assigned plans.
• Proficient in communication (speaking, reading, listening, and writing) in both Thai and English at a good level.
• Skilled in project management, coordination, initiating development, analysis, planning, and solving specific problems as assigned by superiors.
• Capable of using information technology systems such as ERP systems (SAP, Oracle), MPS/MRP, and Microsoft 365 (SharePoint, Microsoft Office, Power BI, etc.).
• Have knowledge and interest in studying information related to new technologies/innovations in supply chain work, such as Analytics Planning, Control Tower, DRP, RPA (Robotics Process Automation).

Experience:

1 year required

Skills:

Enthusiastic, Data Entry, Payroll, English, Thai

Job type:

Full-time

• We're committed to bringing passion and customer focus to the business.*.
• If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!*.
• Accurately enter new employee information into the Workday system.
• Collaborate closely with the recruiting team on the DL hiring plan and manage new hire gift inventory.
• Conduct new employee orientation sessions every Monday, updating presentation slides to align with global standards and translating content into Thai to meet ISO audit requirements.
• Assist with new employee onboarding processes, ensuring policy acknowledgments are signed and maintaining records in compliance with SOX requirements.
• Manage human resource personal information data within the Workday system for Thai employees, adhering to global restrictions.
• Maintain records of employee's personnel-related data (Personal information, provident fund, Insurance, etc.) in both paper and the database and ensure all employment requirements are met.
• Monitor and follow up on probation confirmations with line managers.
• Collaborate with the global HRIS team to identify and resolve Workday system issues.
• Maintain and update the HRC handbook and workflow for Thailand.
• Assist line managers and employees with offboarding processes.
• Provide relevant data for payroll preparation (bonuses, provident fund enrollment, etc.).
• Administer health and welfare plans, including enrollments, changes, and terminations.
• Provide ongoing support to HR operations and benefits teams.
• Generate and submit reports on general HR activities.
• Monitor HRConnections to promptly address employee inquiries and requests.
• Contribute to the development and implementation of HR initiatives and projects.
• Perform other duties as assigned.
• 2-4 years of relevant HR work experience. Good knowledge of general human resources practices, procedures, and benefit.
• Bachelor degree in related field or equivalent experience required.
• Experience with data entry into HR database required.
• Excellent MS Office Suite work experience, emphasis on Word, Excel, and PowerPoint.
• Ability to communicate in English both of written and spoken.
• We are an equal opportunity employer and value diversity at our company. *.
• We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. *.
• We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. *.
• Please contact us to request accommodation.*.