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Experience:

5 years required

Skills:

Sales, Branding, Negotiation, English, Thai

Job type:

Full-time

• Developing new accounts, working and coordinating with your responsible accounts and/ or distributors in order to achieve sales objectives.
• Making the sales growth and sustainable.
• Plan and organize sales call schedule and visit potential clients.
• Developing and maintaining customer relationships, especially for key customers and / or distributors.
• Analyze market and customer to identify and prioritize growth potential in assigned markets.
• Work with marketers on marketing campaign to identify new leads and opportunities for market expansion and penetration.
• Work with other support functions to deliver high quality service to customers.
• Conduct training program for your accounts and join booth activity.
• Represent the company in a manner consistent with 3M's business conduct code and business unit expectations while also promoting the company image.
• Creating sales plan and building healthy pipeline in SFDC (Sales Force) to sustain business result by managing activities, accounts, and opportunities.
• Qualifications Bachelor's degree or higher in Science, Engineering, Architecture, Business Administration or related fields.
• Minimum 3-5 years of sales experiences.
• Good command of English and Thai.
• Effective communication, interpersonal, negotiation and presentation skills.
• Key Account management, project management skill are preferred.
• Hardworking and self - motivation, high responsibility, good team player and flexible for a change.
• Computer skills: Microsoft programs (excel, word, power point, etc.).
• Have private car.
• Learn more about 3M's creative solutions to the world's problems at www.3M.com or on Twitter @3M. Our approach to flexibility is called Work Your Way, which puts employees first and drives well-being in ways that enable 3M's business and performance goals. You have flexibility in where and when work gets done. It all depends on where and when you can do your best work. Please note: your application may not be considered if you do not provide your education and work history, either by: 1) uploading a resume, or 2) entering the information into the application fields directly. 3M Global Terms of Use and Privacy Statement

Skills:

Assurance, Automation, Software Development, English

Job type:

Full-time

• Demonstrated knowledge of functional, non-functional, integration, and user acceptance test strategies, methods, and procedures.
• Design & implement test scenarios & cases.
• Create & implement test plans and test scripts.
• Design & development of testing tools for test automation & support.
• Ensure quality of service levels of software products through performance test benchmarking.
• Provide production support of software products by investigating and recreating reported defects.
• Work with multiple database interfaces and be familiar with standard web architectures.
• Assist in implementation of QA standards and continual improvement activities.
• Graduated or experienced in faculty/area related to software development.
• At least 2+ years experience in software testing.
• Familiarity with software development methodologies such as Agile or Scrum.
• Critical thinker,Growth Mindset and problem-solving skills.
• Practical experience in carrying out software testing and communicating bugs/issues back to the development team.
• Attention to detail and ability to create comprehensive test scenarios and test cases.
• English skill is a plus.
• Excellent verbal and writing skills.

Job type:

Full-time

• Job Title: Product Owner - Technical and Business Expert.
• Job Overview:
• We are seeking a versatile and dynamic Product Owner with a unique blend of technical and business expertise. As a critical member of our product management team, you will lead the development and enhancement of our product offerings, ensuring they meet both technical and business objectives.
• Ownership of the product is a key component of this role.
• Product Strategy and Vision:
• Define and communicate a clear product vision and strategy that aligns with both technical and business objectives.
• Develop a comprehensive roadmap that ensures the product's technical feasibility and business value.
• Stakeholder Collaboration:
• Collaborate closely with cross-functional teams, including developers, designers, data analysts, and business stakeholders.
• Facilitate effective communication and understanding between technical and non-technical team members, bridging the gap between technology and business needs.
• Requirements Gathering and Documentation:
• Gather, analyze, and document detailed requirements for the product, considering both technical and business aspects.
• Ensure requirements are well-defined, prioritized, and aligned with strategic goals from both perspectives.
• User-Centric Focus:
• Champion a user-centric approach by supporting user research, usability testing, and feedback analysis to align the product with customer needs and business goals.
• Product Development and Delivery:
• Oversee the entire product development lifecycle, from ideation to release, considering both the technical feasibility and business value of features.
• Prioritize and manage product backlogs, ensuring efficient and timely delivery that meets both technical and business requirements.
• Quality Assurance and Testing:
• Collaborate with quality assurance teams to define acceptance criteria and conduct thorough testing of product features, ensuring they meet both technical and business standards.
• Performance Analysis:
• Monitor the performance of the product, gather and analyze data, and make data-driven decisions for product improvements that align with both technical capabilities and business objectives.
• Compliance and Risk Management:
• Ensure the product complies with regulatory requirements and industry standards, addressing both technical and business aspects.
• Manage potential risks effectively and address any compliance concerns.
• Ownership of the Product:
• Take full ownership of the product, including product success, performance, and continuous improvement, from both technical and business perspectives.
• Drive the product to meet strategic objectives, taking full accountability for its success, and leading it to reach its full potential.
• Bachelor's degree in a relevant field (business, finance, engineering, or a related discipline).
• Proven experience as a Product Owner or similar role, with a strong background in both technical and business domains.
• Strong analytical and problem-solving skills, with the ability to bridge technical and business requirements.
• Excellent communication and collaboration abilities to ensure alignment between technical and business teams.
• Familiarity with Agile and Scrum methodology is a plus.
• Financial certifications or knowledge of regulatory requirements are advantageous.
• Location: [Specify the location of the job, whether it's on-site, remote, or a hybrid arrangement.].
• Application Process:
• Interested candidates are encouraged to submit their resume, cover letter, and any relevant certifications to [provide application details, such as email address or application portal]. Please include examples of your work and achievements that showcase your unique blend of technical and business
• expertise, as well as your commitment to taking full ownership of the product from both perspectives.
• ท่านสามารถอ่านและศึกษานโยบายความเป็นส่วนตัวของธนาคารกรุงไทย จำกัด (มหาชน) ที่ https://krungthai.com/th/content/privacy-policy ทั้งนี้ ธนาคารไม่มีเจตนาหรือความจำเป็นใดๆ ที่จะประมวลผลข้อมูลส่วนบุคคลที่มีความอ่อนไหว รวมถึงข้อมูลที่เกี่ยวข้องศาสนาและ/หรือหมู่โลหิต ซึ่งอาจปรากฏอยู่ในสำเนาบัตรประจำตัวประชาชนของท่านแต่อย่างใด ดังนั้น กรุณาอย่าอัปโหลดเอกสารใดๆ รวมถึงสำเนาบัตรประจำตัวประชาชน หรือกรอกข้อมูลส่วนบุคคลที่มีความอ่อนไหวหรือข้อมูลอื่นใด ซึ่งไม่เกี่ยวข้องหรือไม่จำเป็นสำหรับวัตถุประสงค์ในการสมัครงานไว้บนเว็บไซต์ นอกจากนี้ กรุณาดำเนินการให้แน่ใจว่าได้ดำเนินการลบข้อมูลส่วนบุคคลที่มีความอ่อนไหว (ถ้ามี) ออกจากเรซูเม่และเอกสารอื่นใดก่อนที่จะอัปโหลดเอกสารดังกล่าวไว้บนเว็บไซต์แล้วด้วย ทั้งนี้ ธนาคารมีความจำเป็นต้องเก็บรวบรวมข้อมูลส่วนบุคคลเกี่ยวกับประวัติอาชญากรรมของท่านเพื่อบรรลุวัตถุประสงค์ในการพิจารณารับบุคคลเข้าทำงาน หรือการตรวจสอบคุณสมบัติ ลักษณะต้องห้าม หรือพิจารณาความเหมาะสมของบุคคลที่จะให้ดำรงตำแหน่ง ซึ่งการให้ความยินยอมเพื่อเก็บรวบรวม ใช้ หรือเปิดเผยข้อมูลส่วนบุคคลเกี่ยวกับประวัติอาชญากรรมของท่านมีความจำเป็นสำหรับการเข้าทำสัญญาและการได้รับการพิจารณาตามวัตถุประสงค์ดังกล่าวข้างต้น ในกรณีที่ท่านไม่ให้ความยินยอมในการเก็บรวบรวม ใช้ หรือเปิดเผยข้อมูลส่วนบุคคลเกี่ยวกับประวัติอาชญากรรม หรือมีการถอนความยินยอมในภายหลัง ธนาคารอาจไม่สามารถดำเนินการเพื่อบรรลุวัตถุประสงค์ดังกล่าวข้างต้นได้ และอาจ ทำให้ท่านสูญเสียโอกาสในการได้รับการพิจารณารับเข้าทำงานกับธนาคาร .

Skills:

Product Owner, Oracle, Finance, English

Job type:

Full-time

• Leads and manage applications services under responsible areas to ensure BAU stabilization and meet expected incident SLA and system availability level defined per on/off peak time/period.
• Performs root cause analysis (RCA) to immediate troubleshoot issues and perform issue resolution (short term. Medium term and long term) within incident SLA along with proactive/reactive action.
• Perform BAU system set up, bug fixing & small CRs with IT implementation methodology ...
• Lead and manage system monitoring process to ensure data quality and integrity in production is always accurate and available for key stakeholders and business processes that depend on it.
• Lead and manage regular IT audit checks on recorded calls, incidents and provides feedback to team members to ensure procedures are followed and quality is improved.
• Lead and manage regular system patch upgrade with product owner & business stakeholders.
• Lead and manage IT service & support operating model and procedure in responsible area to ensure team is able to support BAU & business stakeholders smoothly especially month end & year end financial closing activities.
• Manage support workbook and control. Ensure knowledge base has been well organized and keep up-to-date.
• Responsible areas forOracle Retail Merchandising System (RMS) and Oracle Retail Price system (RPM).
• Supplier portal system and Quality system.
• Space Range and Display system (SRD) and Commercial Income system (CIS).
• New business systems: Smart systems..
• Bachelor Degree or higher in Computer Engineering, Computer Science or related fields.
• At least 3 years experience in IT Finance Retail or IT services.
• Good communication, problem solving and cross cross-group collaboration skills.
• Good command of written and spoken English.
• Ability to prioritize, track and manage a large number of divergent tasks and action items.
• Strong ability to analyze user requirements, make recommendations and implement solution.
• Strong presentation and interpersonal skills.
• Ability to prioritize and execute in high-pressured environment.
• Call handling experience in IT Service Desk environment with exceptional customer focus and root cause analysis.
• Programming languages and logics, especially on SQL programming.
• Lotus's
• Ek-Chai Distribution System Co., Ltd.
• Buengkum, Bangkok 10230, Thailand.
• By applying for this position, you consent to the collection, use and disclosure of your personal data to us, our recruitment firms and all relevant third parties for the purpose of processing your application for this job position (or any other suitable positions within Lotus's and its subsidiaries, if any). You understand and acknowledge that your personal data will be processed in accordance with the law and our policy. .

Job type:

Full-time

• Reporting to the Head of Department, leading and inspiring a team of up to 400 staff with responsibilities including Safety, Quality, Customer Service, Costs and Continuous Improvement.
• The incumbent will be responsible for providing a high level of customer service to over 130 stores in a fast moving environment, controlling a budget of significant value, together with leading change initiatives to further improve performance in all key result areas.
• MAJOR ACCOUNTABILITIES.
• 1 To develop, manage and coach a team of section managers and supervisors, supporting them to inspire their teams to deliver above target results in the areas of Safety, Quality, Customer Service, Costs, People Engagement and Continuous Improvement
• 2 Lead a team of up to 400 staff, with accountability for the whole order fulfillment cycle from Goods Receipt/Inbound, Put-away, Picking, Packing to Dispatch
• 3 Coach and engage the team to ensure they perform to an acceptable standard, and operate in accordance with site quality, GDP, hygiene and housekeeping standards and health & safety requirements
• 4 Fully buy in and follow all the principles of the All Star Program, leading by example to ensure the team is fully engaged with the system, and the culture is ingrained into the organization
• 5 Lead Continuous Improvement activities, working closely with the various site functional teams, including the All Star team to continuously improve performance in all areas
• 6 Promote and ensure a consistent, fair and robust approach to the implementation of people policies and procedures
• 7 When the direct manager is on leave or away from the work place, effectively take over the responsibilities of the direct manager
• 8 Be obsessed with standards so the people and facility fit the Makro Brand
• 9 Ensure the continued professional development of your area of responsibility investigation team, to include the identification of suitable individuals in longer-term succession planning.
• Educational Qualifications.
• Bachelor s Degree in Supply Chain, Production, Manufacturing, Engineering, Warehouse and Logistics or a related discipline.
• Experience.
• Minimum 10 years of experience within a DC or warehouse, with 5 years at a management level, having a track record of driving sustainable improvements in all key result areas
• Leading a team greater than 100 staff within a fast moving, high volume and complex environment with a strong customer service and cost improvement bias.
• Capabilities and Competencies.
• Excellent leadership skills and a hands on inspirational management style, results-driven, communicative, highly numerate and financially astute
• A passion for continuous improvement and a high level of customer orientation and understanding
• Proven analytical, problem solving and project management skills
• Good Command of English and PC Literate
• Able to work flexible hours with an open minded and positive attitude
• Enjoy working as part of a committed, flexible team, and taking pride in everything you do.

Skills:

Finance, Budgeting, DevOps, Thai, English

Job type:

Full-time

• Liaison between the business-Unit and technical team to ensure the proper solutions are developed and delivered according to the business needs.
• Serve as an IT Ambassador and works closely with Business-Unit to facilitate any initiative, operational improvement and technical Advisory related to IT aspect.
• Acts independently or as a member of a BUs IT projects team, responsible for providing technical guidance concerning the business implications of the application on various systems.
• Advise and Define BU needs by assessing and documenting business opportunities, benefits, risks, and success factors of potential business solutions.
• Develop and propose financial solutions to meet business and customer needs.
• Provide options and recommend end-to-end business solution or workaround.
• Support finance on matters relating to the monthly reporting process, costing data integrity and quality, annual budgeting process, and other finance-related matters.
• Strong background in Agile methodology & DevOps environment.
• Bachelors or masters degree in Computer Science, Engineering or Accounting IT.
• Minimum of 1-3 years experience.
• Strong knowledge in business administration and market research.
• Background in Retail, Financial Services business is advantageous.
• Fluent in Thai and English communication skills.
• Require broad range of business acumen, technical knowledge and project management skills.
• Have SQL & Technical background.
• Strong planning skill.
• Strong analyzing and organizing skills.
• Able to work under pressure and tight deadlines.
• Lotus's
• Ek-Chai Distribution System Co., Ltd.
• Buengkum, Bangkok 10230, Thailand.
• By applying for this position, you consent to the collection, use and disclosure of your personal data to us, our recruitment firms and all relevant third parties for the purpose of processing your application for this job position (or any other suitable positions within Lotus's and its subsidiaries, if any). You understand and acknowledge that your personal data will be processed in accordance with the law and our policy. .

Skills:

Data Analysis, ETL, Data Warehousing

Job type:

Full-time

• Data Architecture: Design, develop, and maintain the overall data architecture and data pipeline systems to ensure efficient data flow and accessibility for analytical purposes.
• Data Integration: Integrate data from multiple sources, including point-of-sale systems, customer databases, e-commerce platforms, supply chain systems, and other relevant data sources, ensuring data quality and consistency.
• Data Modeling: Design and implement data models that are optimized for scalability, ...
• Data Transformation and ETL: Develop and maintain efficient Extract, Transform, and Load (ETL) processes to transform raw data into a structured format suitable for analysis and reporting.
• Data Warehousing: Build and maintain data warehouses or data marts that enable efficient storage and retrieval of structured and unstructured data for reporting and analytics purposes.
• Data Governance and Security: Establish and enforce data governance policies and procedures, including data privacy and security measures, to ensure compliance with industry regulations and protect sensitive data.
• Data Quality and Monitoring: Implement data quality checks and monitoring mechanisms to identify and resolve data inconsistencies, anomalies, and issues in a timely manner.
• Collaboration: Collaborate with cross-functional teams, including data scientists, business analysts, and software engineers, to understand their data needs, provide data solutions, and support their analytical initiatives.
• Performance Optimization: Optimize data processing and query performance to ensure efficient data retrieval and analysis, considering factors such as data volume, velocity, and variety.
• Documentation: Maintain documentation of data processes, data flows, data models, and system configurations, ensuring accuracy and accessibility for future reference.
• Bachelor's or master's degree in computer science, information systems, or a related field.
• Strong programming skills in languages such as Python, SQL. C++ is plus.
• At least 7 year experience with data modeling, database design, and data warehousing concepts.
• Proficiency in working with relational databases (e.g., MySQL, PostgreSQL) and big data technologies (e.g., Hadoop, Spark, Hive).
• Familiarity with cloud-based data platforms, such as AWS.
• Knowledge of ETL tools and techniques for data integration and transformation.
• Understanding of data governance, data security, and regulatory compliance requirements.
• Excellent problem-solving skills and attention to detail.
• Strong communication and interpersonal skills to collaborate effectively with cross-functional teams.
• Ability to work in a fast-paced environment and handle multiple projects simultaneously.
• Location: BTS Ekkamai
• Working Day: Mon-Fri (WFA Every Friday).

Skills:

Automation, English

Job type:

Full-time

• Security Analyst and Incident Responder Supervisor.
• Investigate and respond to external and internal cybersecurity threats, vulnerabilities, and exploits.
• Ensure all cases are acted upon conscientiously and in the framework expected according to the SLA.
• Document security investigations and produce high-quality and accurate reports for various stakeholders.
• Support security incident root cause analysis, identify control gaps, and recommend mitigation strategies.
• Collaborate with cross-functional teams to drive improvements to security tools, policies, and processes.
• Improve the Security Operations and Incident Response team's effectiveness and efficiency, including developing and refining processes and technical capabilities.
• Understand and support requirements of internal and external stakeholders, regulators, and auditors.
• Bachelor's degree or higher in Computer Engineering, Computer Science, IT, or related fields.
• 4-5 years of working experience in a Security Operations Center, Incident response, and threat analysis or a relevant investigative role.
• Hold the certificate of CompTIA Security +, CompTIA CySA+, and others would be an added advantage.
• Experience with knowledge in Security solutions, Security Incident Response, Monitoring, and Intrusion detection.
• Familiarity with digital forensics, SOAR automation, and cloud technology is advantageous.
• Good command of English reading, writing, and communication skills, including conducting presentations and creating security incident reports, is required.
• Remark: Given the nature of the mentioned position, where employees are involved with customer data and asset values, and/or the company, to comply with legal and regulatory standards established by the Securities and Exchange Commission, as well as to align with laws and overseeing agencies, the company requires a criminal background check as part of the post-interview process before joining the company. Your criminal history information will be retained for a period of 6 months from the start date.

Job type:

Full-time

• Analyze the online financial and/or loyalty ecosystem, markets, competitive landscape and user requirements.
• Conceptualize, launch and optimize products and features, experiment, test their performance and iterate quickly.
• Work collaboratively with Engineering, Marketing, Legal and UX teams on cutting-edge technologies.
• Business Requirements Gathering:
• Proven ability to leverage analytics and quantitative methods to inform and influence decision-making.
• Strong data skills
• Experience developing and launching products.
• Experience leading global product vision, go-to-market strategy, and design discussions.
• Entrepreneurial and analytical skills; effective at breaking down complex problems and driving and managing change.
• Prioritize requirements and align with all other teams around a product or large-scale release through primary user research and workshops.
• Capture stakeholder feedback through multiple channels and methods to inform multiyear product roadmaps.
• Analyze product and business dependency with rough estimation and time to market.
• Analyze impact from requirement to cost of development and development effort.
• Product Development Leadership:
• Define, maintain and develop Product strategy and roadmap for the implementation and rollout.
• Define product prototyping and design detail for UX/UI designer to develop product detail design and style guide.
• Instruct and direct the development team on functional and technical requirements, formulating, and defining system scope, integration requirements, and objectives
• Resource/vendor management for development, testing and support.
• Manage stakeholders' expectations while building credibility with senior stakeholders through a strong business sense.
• Ongoing Delivery and Support Management:
• Develop and implement product launch plans from rollout to technical and non-technical service delivery teams
• Own quality and ongoing management of product support materials - e.g. technical "how-to's", digital properties, marketing content, etc.
• Train service desk, customer service teams and/or knowledge team owners as appropriate
• Prioritize ideas and opportunities to enhance products and maintain product
• roadmaps/investment cases
• Expand reach and effectiveness of existing products including making recommendations for new execution and support models as well as technological improvements
• Focus more on delivery and results rather than ideology.
• Develop operational process, practice, handbook and FAQ for operation and customer service.
• Ability to lead the first setup of operation process and command center.
• Working with Marketing team on product release communication and business impact announcement.
• Bachelor s degree in technical field (i.e. Computer Science, Statistics, Engineering, Mathematics, or similar quantitative discipline).
• MBA or Master s degree in Math, Economics, Computer Science or Statistics
• Data tools - SQL, Python, R, or equivalent
• 5-10 years of experience of being product owner that develops digital products across different mediums like web and mobile. Previously being a mobile application product owner is a plus.
• Excellent understanding of Mobile app ecosystems, business strategies, industry benchmarking.
• Experience in loyalty program, finance industry and/or retail program is a plus.
• Basic understanding of software development technology tool stacks e.g., Mobile Application (iOS, Android), Web application, API spec, Cloud Service, etc.
• Strong analytical and problem-solving skills
• Knowledge of business process analysis and exposure to software development methodologies (e.g., agile).
• Strong work ethic; demonstrated attention to detail; excellent time management and organizational skills.
• Ability to lead meetings with off-site technical and development teams.
• Ability to multi-task and lead various work streams concurrently in a fast-paced environment.
• Strong command of English (written and spoken).

Skills:

Data Analysis, Project Management, eCommerce, Thai, English

Job type:

Full-time

• Apply data analysis techniques to analyze logs and user feedback to improve resolution rate and customer satisfaction of AI products.
• Evaluate quality and correct mistake for AI translation result.
• Develop and maintain operational processes for all requirements and enhancements.
• Drive initiatives via deep dive analysis, discover user s patterns to improve the model accuracy.
• Use project management methodologies to manage the product development lifecycle, including planning, execution, monitoring and control.
• Collaboration with Customer Experience team to gather new requirements & refine business requirements for new domain enhancements.
• Connecting technology, products, operations and other teams to drive for business change.
• A well-rounded professional with 2-3 years of working experience relating to product management, product operations or eCommerce operations.
• Bachelor's degree in engineering/computing/business/economics from a top university is a plus.
• Able to take ownership of business process, identify customer intent.
• Strong analytical and problem-solving skills with the ability to use data to make informed decisions.
• Familiar with agile methodologies.
• Self-motivated, results-oriented individual with the ability to progress multiple projects concurrently.
• Strong interest and belief in AI technology.
• Fluently in Thai & English written and verbal communication skill is a must.

Experience:

No experience required

Skills:

Quality Assurance, Statistical Analysis

Job type:

Full-time

• Consumer & Customer Focus: Building world class factories will eliminate losses and ensure that we do not pass on the cost of inefficiencies to our customers and consumers..
• Bias for Action: By providing consistent and near real time information, decisions can be taken quickly which leverage our resources..
• Building Talent & Teams: Our vision is to move to semi-autonomous teams and we require process engineer s with a passion for achieving results through great teamwork, a ...
• Accountability & Responsibility: Taking responsibility for building your team s performance and sharing your best interventions to help support other lines in their improvements..
• Growth Mindset: By building world class factories we will become more competitive in the market place and set the standards to which others aspire..
• WCM: Apply the full set of WCM methods and tools to identify root causes, define countermeasures and validate their effectiveness; mastery of AM, PM, Q and FI tools and processes. Establish standards to support line operators sustain new basic conditions..
• Process and Organisational Design: Leverage technical knowledge and a systems approach to ensure factory lines and processes are optimally resourced (e.g. manpower ratios are efficient and sustainable)..
• Analytical capability: Collect and analyse complex data to penetrate problems phenomena and understand root causes..
• WHAT YOU WILL NEED TO SUCCEED.
• Experiences & Qualifications.
• ESSENTIAL: There are 2 routes available for this role:
• Direct Entry role for postgraduate s engineers. Must demonstrate a flair for improvement engineering and coaching..
• Developmental role for technicians and First Line Managers (formally Supervisors). Must demonstrate a strong technical knowledge across all the site s processes and lines. Must possess strong engineering leadership credentials..
• PREFERRED / DESIRABLE:
• Experience in statistics and process control tools..
• Experience in AM, PM, Quality and FI tools and processes.
• Unilever is an organisation committed to equity, inclusion and diversity to drive our business results and create a better future, every day, for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. At Unilever we are interested in every individual bringing their Whole Self to work and this includes you! Thus if you require any support or access requirements, we encourage you to advise us at the time of your application so that we can support you through your recruitment journey.

Experience:

3 years required

Skills:

Contracts, Compliance, Microsoft Office, Thai, English

Job type:

Full-time

• Bid and Tender.
• Contract Management.
• Pricing.
• Master Data Set-up and Amend.
• Data Integrity Management.
• Enforcing company's policy and contracts.
• Ensuring compliance (Data privacy, trade compliance, SDS, etc).
• Troubleshooting.
• Order to Cash.
• Order Management.
• Touchless Support and Set-up.
• Dispute Management.
• Credit Management.
• General Inquiries and Feedback.
• Meeting and/or managing customer's expectations.
• Ensuring invoices are correct and paid on time.
• Building strong relationships and creating partners (customers) for life.
• Getting as much information and notes as necessary to understand customer's issues and to drive resolution and improvements.
• Sales Support.
• Manage existing customer portfolio of business.
• Manage customer relationship virtually.
• Analyst P&L reports and identify, manage areas of under-performance.
• Champion the SPANCOP sales process with a strategic mindset.
• Manage key sales process steps as agreed with respective business.
• Data-driven sales recommendation.
• What we need from you.
• Bachelor's Degree in Business or equivalent is preferred.
• Preferably minimum 3-5 years of experience is required for this role. Candidates with more than 6 years of experience can be considered for senior role.
• Computer literacy and digital fluency in Microsoft Office.
• Demonstrated ability and commitment to customer centric focused and build Customer Success.
• Strong customer relationship management and interpersonal skill.
• Possess a strong Customer Service ethics and ability to understand, meet, and champion the Customer's needs, while staying within the policies and procedures of Shell.
• A proactive and agile learner to be responsible for new projects.
• A good understanding of Commercial & Economic Acumen and Value Chain methodology: being comfortable and eager to learn complex business models and deal structures of current and new businesses in Shell.
• Understand business activities, needs of customers, and stakeholders, providing correct and prompt support to customers and business to sustain business growth and profitability.
• Good problem-solving skills.
• Able to work under pressure and strict timelines.
• Attention to details when dealing with Data Management with accuracy and high focus on Compliance.
• Excellent communication skills in both Thai and English.
• If you don't see yourself reflected in the job requirements on the posting above, we still encourage you to reach out and apply. Shell is committed to creating a more diverse, equitable and inclusive workplace and we encourage individuals of all backgrounds to send in your applications.
• Company Description.
• Shell's presence in Thailand dates back to 1892 when the first barge containing Shell kerosene docked in Bangkok. Today, Shell is one of the largest and the longest-established multinational operations in Thailand. The Shell Brand is one of the most esteemed and well respected in the Thai energy sector. Shell played a pioneering role in the advancement of the industry, from the establishment of refineries to a nationwide network of gasoline stations. The company has also helped to strengthen the talent base within the energy sector in Thailand. For more than 120 years of our operations in Thailand, Shell has been growing side by side with the country's developing economy. We have been committed to developing products of quality and to preserving the environment. Our goal is not only to achieve business success but also to play an active role in helping improve society.
• An innovative place to work.
• There's never been a more exciting time to work at Shell.
• Join us and you'll be adding your talent and imagination to a business with the ambition to shape the future - whether by investing in oil, gas, and renewable energy to meet demand, exploring new ways to store energy, or developing technology that helps the world to use energy more efficiently, everyone at Shell does their part.
• An inclusive place to work.
• To power progress, we need to attract and develop the brightest minds and make sure every voice is heard. Here are just some of the ways we are nurturing an inclusive environment - one where you can express your ideas, extend your skills, and reach your potential.
• We're creating a space where people with disabilities can excel through transparent recruitment process, workplace adjustments and ongoing support in their roles. Feel free to let us know about your circumstances when you apply, and we'll take it from there.
• We're closing the gender gap - whether that's through action on equal pay or by enabling more women to reach senior roles in engineering and technology.
• We're striving to be a pioneer of an inclusive and diverse workplace, promoting equality for employees regardless of sexual orientation or gender identity.
• We consider ourselves a flexible employer and want to support you finding the right balance. We encourage you to discuss this with us in your application.
• A rewarding place to work.
• Combine our creative, collaborative environment and global operations with an impressive range of benefits and joining Shell becomes an inspired career choice.
• We're huge advocates for career development. We'll encourage you to try new roles and experience new settings. By pushing people to reach their potential, we frequently help them find skills they never knew they had, or make career moves they never thought possible.

Experience:

3 years required

Skills:

Inventory / Warehouse Management, Quality Management System

Job type:

Full-time

• Supports efforts to drive Quality Improvement in complaints related to quality issues with marketing, sales and rest of supply chain..
• Initiates activities aimed at managing quality issues with customers and channels including rejections, complaints, technical support, product handling and customer waste reduction..
• Provides Quality requirements for physical product returns from customers and provides disposition approval (where needed).
• Prepares reports and communications regarding quality issues in logistics, country that affect market and ensures improvement plans are in place and monitored through regular review..
• Monitors, aggregates and analyzes marketplace and overall product quality data from multiple channels (e.g. consumer & customer care lines, shelf inspections, warehouse & re-packer data, employee observations etc.) to prioritize, escalate and initiate Q improvement activities as appropriate..
• Supports Quality improvement projects within cluster for business complaints, cold chain, and CRQS using data analysis, workshops & toolkits and also digital solution..
• Leads Pallet Quality Improvement based on KPI data, trends analyses and quality improvement methodologies / tools..
• Provides interface with care lines for customer and consumer alert triggers and feedback data..
• Defines CRQS for Secondary and Tertiary Packaging based on Customer needs and globally aligned..
• Ensures regular marketplace on-shelf product assessments are carried out (CRQS evaluations), data is analyzed, and improvement projects are activated and followed up..
• Spends time in market to understand customer and merchandising processes and to identify and activate opportunities for improvement..
• Ensures and verifies ongoing compliance to UL Quality Management Standards in third party re-packers and assemblers and Logistics operations through communication, self-assessment activities, KPI monitoring, technical visits (as needed)..
• Ensure and verifies compliance and calibration of UL Quality Management System across UL managed warehouse and UL distribution center (DC) via quality audit program..
• Validates third party re-packers, assemblers and warehouse / transportation providers are capable of meeting UL Quality requirements by conducting technical capability assessments..
• Raises issues and drives improvements for import with supplying Bus..
• Ensure local registration of import product to comply with legislation..
• Initiates and prepares Inter-company Quality documents for cross border, validates first shipment quality and monitors on-going quality of FG received..
• Supports market information to BU for marketplace incidents by follow incident management protocol..
• Deploys UL Quality strategy, governance and goals through BU specific projects and targets..
• Develops Quality links to strategies of BU SC organization..
• Halal CICOT Registration.
• Manage halal CICOT registration for UL product and coordinate with cross function team (Marketing, Research and development, planning) to provide document or information related with Halal registration. Including support Halal audit (CICOT) activity to manufacturing..
• Maintain product halal CICOT compliance for UL and manufacturing partners product..
• WHAT YOU WILL NEED TO SUCCEED.
• Batchelor s or master s degree in food science, engineering, quality, logistics or customer service experience.
• Minimum 3 years experience in Supply Chain Quality, Quality logistic, Quality engineering.
• CAPA, RCA, 5 Why problem-solving workable knowledge is a plus..
• Experience in QualityOne and other programs essential for Quality analysis such as Microsoft Excel, PowerPoint, Word, Power BI, etc. and warehouse traceability systems is a plus..
• Experience in Warehouse and Logistics.
• Digital skill.
• Unilever is an organisation committed to equity, inclusion and diversity to drive our business results and create a better future, every day, for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. At Unilever we are interested in every individual bringing their Whole Self to work and this includes you! Thus if you require any support or access requirements, we encourage you to advise us at the time of your application so that we can support you through your recruitment journey.