- No elements found. Consider changing the search query.


Skills:
Enthusiastic, English
Job type:
Full-time
Salary:
negotiable
- 00 a.m.-20.00 p.m.
- 00 a.m.-22.00 p.m.
- Base Salary start ฿20,000 + Experience + Toeic Score + Third Language.
- What you'll be doing.
- Provide friendly and efficient assistance to customers, addressing their inquiries and resolving any issues they may have.
- Respond to customer feedback and complaints, taking appropriate actions to ensure customer satisfaction.
- Collaborate with other departments to ensure a seamless and positive customer experience.
- Maintain detailed records of customer interactions and follow up as necessary.
- Contribute to the continuous improvement of customer service processes and procedures.
- Participate in team meetings and training sessions to enhance your skills and knowledge.
- What we're looking for.
- Bachelor's degree in Liberal Arts, Humanities: Major in English / New Graduates are welcome.
- Excellent communication and interpersonal skills, with the ability to interact with customers from diverse backgrounds.
- Strong problem-solving and decision-making abilities, with a focus on delivering customer-centric solutions.
- Attention to detail and the ability to multitask in a fast-paced environment.
- Prior experience in customer service or a similar role within the service industry.
- Proficiency in English and Thai, both written and spoken.
- A positive, friendly, and enthusiastic attitude.
- Able to work in shift time.
- If you are passionate about delivering outstanding customer service and contributing to the success of a dynamic organization, we encourage you to apply for this exciting opportunity..
Job type:
Full-time
Salary:
negotiable
- Content moderators serve as an important line of defense by helping improve the quality and safety of online content while gaining hands-on job experience. You will deliver value to our clients, while making a larger impact on society.
- You will be responsible for analyzing and reviewing user profiles, audio, videos, and text-based content and/or investigating, escalating and/or resolving issues that are reported by users or flagged by the system. Due to the nature of the role, the user may be exposed to flashing lights or contrasting light and dark patterns.
- Content moderation is meaningful work that helps keep the internet safe. It may also be challenging, at times. In the context of this role, individuals may be directly or inadvertently exposed to potentially objectionable and sensitive content (e.g., graphic, violent, sexual, or egregious). Therefore, content moderators need strong resilience and coping skills. We care for the health and well-being of our people and provide the support and resources needed to perform their job role responsibilities. Active participation in Accenture s well-being support program, designed specifically for the Trust & Safety community, provides valuable skills to promote individual and collective well-being..
- Customer Service Associate.
- The Customer Service role involves handling customer interactions via phone, email, or chat. Responsibilities include addressing customer issues, providing information, and supporting queries on products or services..
- Role Details.
- Review, classify and/or remove content according to client guidelines, using specific tools and channels.
- Understand and remain updated on changing client policies and guidelines.
- Investigate, resolve, and relay complex content issues to the broader Trust and Safety team.
- Serve as an advocate for the user community.
- Participate in process improvement initiatives that improve quality and efficiency of work.
- Participate in continuous training programs and workgroup discussions for optimal development in the role.
- Engage in conversation around socially sensitive topics with the purpose of keeping our communities safe.
- Communicate with customers via phone, email, and chat.
- Provide accurate information about products, payments and refunds.
- Collaborate with internal departments to fulfil customer needs..
- Basic Qualifications/Skills Needed.
- Minimum 2 years of customer service experience.
- Strong coping, emotional resilience, and stress-management skills.
- Excellent comprehension, communication in English.
- Ability to perform duties objectively, devoid of inherent biases or personal beliefs, in the best interest of client policies.
- Strong attention to detail.
- Comfort synthesizing and analyzing information from multiple streams.
- Strong critical thinking and decision-making skills.
- Deep familiarity and passion for the internet, internet platforms, and internet culture.
- High affinity and cultural awareness of political and social situations regarding the relevant market and region that will be supported.
- Ability to work well individually and as part of a team.
- Ability to work differing rotations/shifts and non-standard work hours.
- Flexibility in meeting changing business needs in a fast-paced environment.
- Commitment to quality, efficiency, and effectiveness.
- Previous business process outsourcing, customer service, or content moderation experience is a plus.
- About Accenture.
- We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other.We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work.At Accenture, we see well-being holistically, supporting our people s physical, mental, and financial health. We also provide opportunities to keep skills relevant through certifications, learning, and diverse work experiences. We re proud to be consistently recognized as one of the World s Best Workplaces .Join Accenture to work at the heart of change.
- Visit us at www.accenture.com.
- Equal Employment Opportunity Statement.
- All employment decisions shall be made without regard to age, race, creed, color, religion, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law..
- Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process..
- Accenture is committed to providing veteran employment opportunities to our service men and women.
Skills:
Accounting, Excel
Job type:
Full-time
Salary:
negotiable
- Keep quality high standards about controlling inventory and mailing service.
- Balance of inventory enough to user.
- Establishes planning of office supplies process by performing document storage, product borrowing, searching and document destroying.
- Determine process about document or product sending by monitoring product no damaged product is sent out. No damaged raw material is accepted in.
- Control outsource work s process by controlling them to work on time and under SLA.
- Perform summary expense of printing and mail sending and summary performance of vendors/outsource for report to supervisor.
- Communicate and cooperate with supervisors and coworkers for discuss, improve problem and find summary together.
- Receive all complains from branches and head office to improve as requested.
- Test BCP for billing and letter.
- Bachelor s degree accounting and management or related field.
- 1 Years of administration or related.
- Good computer skills (MS Word, Excel,).
- (https://krungsri.com/b/privacynoticeen).
- Remark: The bank needs to and will have a process for verifying personal information related to the criminal history of applicants before they are considered for employment with the bank..
- FB: Krungsri Career.
- LINE: Krungsri Career.
- Talent Acquisition Department
- Bank of Ayudhya Public Company Limited
- 1222 Rama III Rd., Bangpongpang, Yannawa, Bangkok 10120.
Skills:
English
Job type:
Full-time
Salary:
negotiable
- Communicate with customers via phone, email, and chat.
- Provide accurate information about products, payments and refunds.
- Collaborate with internal departments to fulfil customer needs.
- Minimum 2 years of voice customer service experience.
- Fluent in English.
- Excellent verbal, written, and interpersonal skills.
- Ability to multi-task, organize, and prioritize efficiently.
- Flexible with rotational shifts, including nights and overnights.
- Available to start immediately.
Skills:
Project Management
Job type:
Full-time
Salary:
negotiable
- Coordinates the execution of the IT strategy ensuring alignment to the overall business strategy.
- Ensures that network equipment, hardware and software, services meet the business requirement.
- Participates in the strategic technology planning of the organization ensuring that strategic and high impact technologies are utilized to ensure its competitive positioning.
- Assists with the identification of emerging information technologies to be assimilated, integrated and introduced within the infrastructure and ensure that the company stays current and competitive in terms of infrastructure and services.
- Coordinates the development, design and implementation of new applications and changes to existing systems and software packages.
- Maintains applications and systems and the acquisition, installation and maintenance of the local area network hardware and/or software.
- Implements and maintains technology policies, standards and procedures manual and the related technology checklists and provide written technology policy guidance to direct reports.
- Manage the continual functioning of mission critical operations and assists with the planning, organizing, directing, controlling and evaluation of the operations of the information systems.
- Develops the skills to manage and lead a team of junior IT team members, fostering a collaborative and innovative team cultures focused on operational excellence.
- Demonstrates high accuracy and thoroughness.
- Good written and verbal communication skills.
- Developing ability to operationally lead and manage a team of IT specialists/experts.
- Has client engagement skills coupled with the developing ability to conduct presentations to both technical and non-technical stakeholders.
- Proactive in approach with have high levels of motivation, being a self-starter with excellent planning and organizing skills.
- Methodical and analytical with some knowledge of project management principles.
- Exhibits sound and accurate judgement and logical reasoning, demonstrating a positive and proactive attitude.
- Working knowledge of computer systems, security, network and systems administration, databases and data storage systems, and phone systems.
- Displays understanding of network architecture and client/server technology.
- Bachelor's degree or equivalent in Information Technology, Computer Science, Information Systems, or a related field.
- Relevant certifications such as ITIL, Service Management, Scaled Agile are beneficial.
- Moderate level of experience working in IT operations, preferably within a global IT services organization.
- Entry level of experience leading and managing an IT team.
- Moderate level of experience working as part of an Agile team, using Agile principles and methods.
- Moderate level of business experience (particularly experience gained within the fields of project management, technical support, systems programming or computer operations) would be beneficial.
- On-site Working About NTT DATA
- NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo.
- Equal Opportunity Employer
- NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.
Experience:
No experience required
Skills:
English, Thai
Job type:
Full-time
Salary:
฿25,000 - ฿35,000, negotiable
- Customer Service.
- Event Coordination.
- Partnership Development.
- Organize and manage events outdoors.
- Prepare equipment and ensure all necessary materials are available.
- Act as a game master and facilitate event activities.
- Handle service providers and coordinate logistics.
- Take care of partners and maintain good relationships.
- Develop and manage partnerships with vendors and event organizers.
- Animate events with an engaging and lively voice; must be comfortable acting as an MC or speaker in English and Thai.
- Manage teams and coordinate event staff effectively.
- Ensure smooth execution of all customer interactions..
- Experience in event organisation is preferred.
- MC speaker.
- Organising tour..
- Proficient in both English and Thai, must be a Thai National.
- Strong organizational and customer service skills.
- Team player.
- Comfortable coordinating bookings with service providers and performers.
- Flexible and responsive to messages outside of office hours.
- Ability to ride a scooter is a plus.
- Company phone provided.
- Travel and event expenses covered.
- Competitive salary and opportunities for growth within the company.
- Free team lunch every Friday..
- Website TB: https://bkkfrenchtouch.com/best-team-building-in-bangkok/.
- Website AA: https://bkkfrenchtouch.com/gallery/amazing-race-bangkok/.
- Website Detective dash: https://www.detectivedash.com/.
- Website Cooking Class: https://bkkfrenchtouch.com/gallery/cooking-class-bangkok/.
- If you want to check our whole range of services and activities: https://bkkfrenchtouch.com/party-planner-in-thailand/.
Experience:
2 years required
Skills:
Fast Learner, Good Communication Skills, Problem Solving, Thai, English
Job type:
Full-time
Salary:
฿20,000 - ฿25,000
- Manage inquiries and guest queries on the Airbnb platform.
- Coordinate and ensure smooth guest check-ins.
- Supervise housekeeping and technical teams, including damage and problem reporting.
- Develop and maintain positive relationships with juristic offices and partners.
- Set up and prepare new homes for rental.
- Fluency in both Thai and English is essential.
- Bachelor s degree in Hotel Management, Tourism, Applied Foreign Languages, or related fields preferred (but not mandatory).
- 1-3 years of experience in OTA platforms, real estate, hospitality, or service industries.
- Proactive and able to work independently with minimal supervision.
- Comfortable with mobile communication and chatting platforms.
- Strong problem-solving skills and results-oriented mindset.
- Comfortable working with foreigners and diverse teams.
- Why to apply?.
- Join a dynamic and fun team in a growing industry with strong career growth potential. Enjoy a hybrid work setup with flexibility, transportation support, and a competitive benefits package, including 23 holidays/year, social security, annual salary increases, bonuses, and seniority incentives. Be part of a supportive and innovative company culture!.
Skills:
Contracts, Negotiation, Excel
Job type:
Full-time
Salary:
negotiable
- Ensure the successful of professional high standards of tenant services implementation for the benefits of the best result of increasing tenants satisfaction and loyalty, leading revenue, and profit, and building a good company reputation.
- Prepare and analyze all TS related reports to the head of tenant & product store management such as contract status report, AR report, early termination.
- Follow up all renewal contracts to make sure all contract to be completed before expire date. And support team for renewal negotiation if the cases that must be review ...
- Coordinate with related team, marketing and Property team to help coordinate and solve problems.
- Coordinate with tenants to meet customer needs and increase sales or meet new customer groups.
- Implementation of tenant satisfaction faction survey and process for the analysis of results, propose initiative of specific strategic actions plans to attract, retain increase customer loyalty, satisfaction and enhance profitability.
- Follow up with tenants to renew & Fit-out the lease agreement within timeline and ensure to update the tenant information through CRM system correctly completely for timely use.
- Review and assist team for tenants complains and issues.
- 1-2 year of experience in Shopping Center Management,tenant management, Service Business, Commercial building, Wholesale, or Retail is preferable.
- Proficient in MS-Office, expert in Excel and PowerPoint.
- Great organizational and time management abilities.
- Superb communication, collaboration, negotiation and problem-solving skills.
- Service-mind and excellent relationship management.
- Systematic and familiar with measurement, tracking and continuous improvement.
- Analysis and presentation skills, strong integrity and industry knowledge, detailed orientated without mistakes.
- CP AXTRA | Lotus's
- CP AXTRA Public Company Limited.
- Nawamin Office: Buengkum, Bangkok 10230, Thailand.
- By applying for this position, you consent to the collection, use and disclosure of your personal data to us, our recruitment firms and all relevant third parties for the purpose of processing your application for this job position (or any other suitable positions within Lotus's and its subsidiaries, if any). You understand and acknowledge that your personal data will be processed in accordance with the law and our policy. .
Job type:
Full-time
Salary:
negotiable
- ค้นหาและดำเนินความร่วมมือกับแบรนด์ ร่วมกับทีมการตลาดและฝ่ายขาย.
- ออกแบบแคมเปญดนตรีให้สอดคล้องกับเป้าหมายของแบรนด์และกลุ่มเป้าหมาย.
- ดูแลกระบวนการของแคมเปญสปอนเซอร์ ตั้งแต่แนวคิดจนถึงรายงานสรุปผล.
- ความร่วมมือกับศิลปินและค่ายเพลง (Artist & Label Collaboration).
- ประสานงานกับค่ายเพลงและผู้จัดการศิลปินในการสร้างคอนเทนต์หรือกิจกรรมร่วมกับแบรนด์.
- ตรวจสอบให้ภาพลักษณ์และสารของศิลปินสอดคล้องกับเป้าหมายของแคมเปญ.
- เจรจาและจัดการความร่วมมือให้เป็นไปตามวัตถุประสงค์ของโครงการ.
- การรายงานผลและการควบคุมงบประมาณ (Reporting & Budget).
- ติดตามและวิเคราะห์ผลลัพธ์ของแคมเปญตามตัวชี้วัด (KPIs).
- จัดทำรายงานผลของผู้สนับสนุนอย่างครบถ้วน.
- บริหารจัดการงบประมาณของโครงการอย่างมีประสิทธิภาพ.
- ประสบการณ์ 3-6 ปี ด้านความร่วมมือทางดนตรี การตลาด หรือสปอนเซอร์.
- เข้าใจโครงสร้างอุตสาหกรรมดนตรี เช่น ค่ายเพลง ไฟล์เพลง และลิขสิทธิ์.
- มีผลงานแคมเปญที่ประสบความสำเร็จร่วมกับแบรนด์.
- มีทักษะเจรจาและสร้างความสัมพันธ์ได้ดี.
- สามารถจัดการโครงการ และทำงานร่วมกับทีมหลากหลายฝ่าย.
- หากมีประสบการณ์ในด้าน Music Production หรือการเจรจาสัญญาจะได้รับการพิจารณาเป็นพิเศษ.
- มีความหลงไหลในดนตรีและเข้าใจแนวโน้มทางวัฒนธรรม.
- ประสบการณ์เพิ่มเติมที่พิจารณาเป็นพิเศษ (Preferred Experience)เคยทำงานในแพลตฟอร์มสตรีมมิ่ง ค่ายเพลง เอเจนซี่ครีเอทีฟ หรือแบรนด์ที่เกี่ยวข้องกับดนตรี.
- มีส่วนร่วมในโครงการความร่วมมือระหว่างแบรนด์และศิลปิน หรือโปรเจกต์ดนตรี.
- มีความสามารถใช้เครื่องมือวิเคราะห์ข้อมูลดนตรี และแพลตฟอร์มการตลาดดิจิทัล.
- สถานที่ปฎิบัติงาน อาคาร S-Oasis.
- เวลาทำงาน 10.00-18.00.
Skills:
Compliance, Risk Management
Job type:
Full-time
Salary:
negotiable
- Governance & Compliance - Lead audit processes, including interviews, assessments, compliance validation, and implementation support to ensure security standards are met..
- Process Improvement - Continuously enhance audit procedures, policy frameworks, and access management to improve efficiency and alignment with security principles..
- Operations & Monitoring - Validate internal security requests, oversee monitoring systems, and take necessary actions to maintain compliance..
- Security Initiatives & Risk Management - Manage security projects related to LSS accounts, multi-factor authentication (MFA), access cleanup, and sensitive permissions oversight..
- Audit Support & Compliance Reporting - Provide timely and accurate responses to external auditor queries, ensuring proper evidence and documentation..
- Ad Hoc & High-Priority Projects - Own and drive urgent security-related projects that arise unexpectedly or require fast turnaround..
- Identity & Access Management (IAM) - Design and manage Mover and Leaver processes, including recertification campaigns to maintain identity security..
- ACO Compliance Oversight - Ensure accounts for Amadeus Commercial Organization (ACO) staff adhere to security principles and PCI standards..
- Policy & Process Optimization - Identify and propose enhancements to audit frameworks, approval management processes, and compliance mechanisms..
- About the Ideal Candidate.
- Proven experience in LSS, Identity and Access Management (IAM), and Cybersecurity principles..
- Ability to assess security risks, analyze fraud cases, and recommend corrective actions.
- Experience managing multiple security projects and collaborating with teams in a dynamic environment.
- Understanding of regulatory compliance and security standards, including PCI-DSS, SOC1, GDPR, and Amadeus Corporate Standards, is essential for ensuring alignment with global security frameworks and best practices..
- Effective communication skills for facilitating discussions, composing global security updates, and explaining complex concepts clearly.
- What we can offer you ?.
- A critical mission and purpose - At Amadeus, you will be powering the future of travel and pursuing a critical mission and extraordinary purpose.
- A truly global DNA - Everything at Amadeus is global, from our people to our business, which translates into our footprint, processes, and culture.
- Great opportunities to learn - Learning happens all the time and in many ways at Amadeus, through on-the-job training, formal learning activities, and day-to-day interactions with colleagues.
- A caring environment - Amadeus fosters a caring environment, nurturing both a fulfilling career and personal and family life. We care about our employees and strive to provide a supportive work environment.
- A complete rewards offer - Amadeus provides attractive remuneration packages, covering all essential components of a competitive reward offer, including salary, bonus, equity, and benefits.
- A flexible working model - We want our employees to do their best work, wherever and however it works best for them.
- A diverse and inclusive community - We are committed to leveraging our uniquely diverse population to drive innovation, creativity, and collaboration across our organization.
- A Reliable Company - Trust and reliability are fundamental values that drive our actions and shape long-lasting relationships with our customers, partners, and employees.
- Diversity & Inclusion.
- Amadeus aspires to be a leader in Diversity, Equity and Inclusion in the tech industry, enabling every employee to reach their full potential by fostering a culture of belonging and fair treatment, attracting the best talent from all backgrounds, and as a role model for an inclusive employee experience.
- Amadeus is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to gender, race, ethnicity, sexual orientation, age, beliefs, disability or any other characteristics protected by law.
Skills:
English
Job type:
Full-time
Salary:
negotiable
- Provide product and service information related to the residences.
- Facilitate residents within the common areas of the project.
- Maintain overall orderliness in the common areas of the project.
- Other tasks as assigned.
- At least 1 year of experience or relevant experience.
- Proficient in English.
- Good personality.
- Annual contract employee, working 6 days a week.
Skills:
Project Management
Job type:
Full-time
Salary:
negotiable
- Develop and implement partner operations management programs with focus on improving workflows, processes and performance metrics.
- Coordinate planning and execution for multiple small to large-scale projects in support of E-commerce moderation.
- Focus on continual process improvement by scoping tool improvements, utilizing data analytics to improve key performance metrics, and partnering with cross functional teams to optimise outcomes.
- Analyze, evaluate, and overcome program risks, and produce program reports for stakeholders.
- Support for system tool issues reported by Business Partners, raise on call and coordinate information needed for troubleshooting.
- Work closely with internal teams to identify struggling areas that should be addressed by business partners and to optimize new and existing processes impacting buyers/sellers/creators.
- Bachelor's Degree in business administration, project management or equivalent practical experience.
- Minimum 3 years' working experience in project/program management or online moderation/customer service, with at least 2 years' experience in a vendor operations role.
- Track record of launching and delivering partner operations management improvements across multiple geographical locations.
- Able to travel to Business Partner sites frequently.
- Preferred Qualifications.
- Master's degree in business administration or equivalent practical experience.
- Experience in E-Commerce or marketplace platforms.
- Able to effectively engage with leadership, facilitate discussions about complex topics, influence, and reach agreements.
- Self-motivated with a track record in stakeholder management, problem-solving skills and able to thrive in an ambiguous working environment.
- TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too. #LI-Onsite.
Skills:
Financial Reporting, Compliance, Finance, English
Job type:
Full-time
Salary:
negotiable
- Support Head of Internal Control in development of detailed work plan for Internal Control to achieve objectives of reliability of financial reporting and effectiveness and efficiency of operations, and compliance with applicable laws and regulations.
- Develop and maintain a standard control catalogue of key business processes in order for business functions to perform a control self-assessment.
- Update and maintain an up-to-date record of SoA profile assignment and provide an advisory service on policies and guidelines relevant to corporate governance such as S ...
- Review business-owned policies/ procedures/ work instructions and provide recommendations in order to ensure completeness and alignment of all policies / procedures across all functions with sufficient internal controls designed.
- Evaluate the effectiveness of internal control practice including performing detective control review, provide recommendations and support across business functions for strengthening the process of implementation, and monitor results from improved areas and mechanisms to maintain the consistency of internal control processes.
- Work with business operations (up to Head of- levels) in control related activities such as internal control reviews, clarification of CoI declaration, implementing appropriate actions to close control gaps identified by Internal Audit.
- Perform other related duties as assigned.
- Minimum 6 years of experience in Internal Control, Internal Audit and Auditing, business/ finance operations.
- Experience with Manufacturing / FMCG industry in multinational or listed company.
- Good command of English and Thai.
- Organized, highly motivated, able to work independently and as a member of the team.
- Strong interpersonal and communication skills in particular to motivate, facilitate team consensus building.
- Ability to manage and prioritize multiple projects, and execute tasks in high-pressure and dynamic environment.
- Logical thinking and strong analytical skills with attention to details.
- Proficiency in MS Excel, MS Visio, MS Power Point and MS Word.
- Knowledge of SAP is a plus.
- CIA and CPA is a plus.
Skills:
English
Job type:
Full-time
Salary:
negotiable
- Make an underwriting decision to the new business applications; approve the coverages applied for, modify or rated-up coverages or deny the coverage.
- Make decision by analyzing the minimum required information as necessary to reach a sound decision.
- Escalate over authority cases to authorized person promptly by summarizing the details with recommended action or decision.
- Provide advice for the case related to underwriting referred from staff from other functions e.g. policy services, call center, branch staff, etc.
- Prepare complicated cases to consult with doctor for proper decision.
- Deal with distribution support function or third-party investigator to clear the concern points in some applicants.
- Deliver top-quality customer service i.e., be able to provide the appropriate underwriting decision for customers timely.
- Bachelor degree (Medical science is a plus).
- Life insurance products underwriting, process and regulations.
- Principle of Life Insurance (LOMA 1-2) certificate is a plus.
- 1- 2 years of Medical and Financial Underwriting experienced is a plus.
- Good communication in Thai and English.
Skills:
Risk Management, Automation, JSON
Job type:
Full-time
Salary:
negotiable
- Own the QA strategy and direction for a large-scale digital banking platform covering backend, frontend, mobile, and mini app layers.
- Define and align an end-to-end testing approach, integrating both manual and automated techniques in collaboration with internal and external teams.
- Work closely with developers, product owners, analysts, and integrators to ensure early defect prevention and comprehensive test coverage.
- Plan and oversee the execution of E2E test scenarios, including test data setup, environment readiness, and risk management across dependencies.
- Drive automation adoption and innovation identify automation opportunities, prioritize high-impact areas, and partner with SDETs to embed automation into the core of the QA process.
- Track and improve quality KPIs (e.g., DRE, defect leakage, regression pass rate), using insights to continuously refine strategy and execution.
- Consolidate test coverage and defect trends to uncover recurring patterns, root causes, and actionable areas for improvement.
- Coach, mentor, and grow a team of 6-12 QA Engineers, fostering ownership and technical excellence.
- Proactively identifies improvement opportunities in QA workflows, tools, or communication aiming to improve coverage, reduce test cycle time, or increase confidence with the same or fewer resources.
- Encourages a culture of continuous improvement within the team by fostering experimentation, learning, and sharing of better testing practices across squads.
- 5+ years of experience in software QA, with at least 2 years in a QA leadership role.
- Strong experience in functional testing, preferably in the banking or financial services industry.
- API testing (REST, JSON/XML, Postman or similar tools).
- Mobile application testing (Android/iOS platforms).
- Mini app testing (within super apps or embedded environments).
- Proven experience planning and executing E2E tests across complex system landscapes.
- Ability to align QA efforts with stakeholders across multiple teams and systems.
- Experience collaborating with automation teams or contributing to test automation planning.
- Hands-on experience defining and scaling automation strategies, preferably in CI/CD environments.
- Solid understanding of QA processes, test management tools and defect tracking.
- Strong leadership, communication, conflict management problem-solving skills, especially in cross-team settings.
- Ability to work in fast-paced, cross-functional teams and manage multiple priorities.
- Please note that we will get in touch with shortlisted candidates only.
- FB: Krungsri Career(http://bit.ly/FacebookKrungsriCareer).
- LINE: Krungsri Career (http://bit.ly/LineKrungsriCareer).
- LINKEDIN: Krungsri (http://bit.ly/LinkedinKrungsri).
- Applicants can read the Personal Data Protection Announcement of the Bank's Human Resources Function by typing the link from the image that stated below.
- EN.
- (https://krungsri.com/bprivacynoticeen).
- The bank needs to and will have a process for verifying personal information related to the criminal history of applicants before they are considered for employment with the bank.
Job type:
Full-time
Salary:
negotiable
- Resource Assignment: Scan and filter resources by experience, skill, availability. Competent assign the right skilled resources (human and non-human) for the expected roles to work on different projects (as per competencies and skills). Reallocate resources, perform resource leveling (by adjusting resource requirement/deadline or using the ineffectively used resources more effectively) and mark resource requirements for external recruitment. Facilitate external vendors to streamline the recruitment process to fill up resources temporary in case of FTE resource shortage.
- Resource Utilization: Oversee resource allocation and optimize resource utilization across projects and departments. Monitor QAD resource workload (resource health index). Constantly track bench size to ensure it doesn t exceed the threshold. Identify under/overutilization and take corrective actions to mitigate it. For overutilized resource, pull in more resources to redistribute the work, make utilization levels uniform, and prevent resource burnout. For underutilized resources, enhance productivity by finding some billable or strategic work to assign them to. Ensure that every resource works on billable or strategic projects. Monitor resource utilization, identify and address potential bottlenecks or conflicts and perform necessary adjustments, e.g., implement the out-rotation and backfill strategy, or go for planned hiring to proactively fill the project vacancies.
- Resource Pool Budget Control & Cost Transfer. Monitor project s outsource budget, control outsourcing service rate and monthly cost transfer to projects.
- Resource-Centric Risk Assessment & Demand Forecasting. Proactively conduct regular assessments of potential resource-centric risks of ongoing projects. Learn about upcoming projects and understand resource requirements to be able to find the ideal fit for the job. Identify resources available to use in the future and predict potential problems. Monitor resource utilization trends and making proactive adjustments to ensure optimal resource allocation. Foresee project ramp-ups and proactively plan to ensure that the right resources are available at the right time - with bottleneck and resource shortage avoidance. Foresee project ramp-downs and find suitable project vacancies for resource re-allocation before becoming bench.
- Resource Competency Development & Resource Treatment. Initial and Maintain QAD Resource Experience & Competency Matrix, Analyze competency and identify skill gaps to provide skill-development suggestion, or initiate suitable constant training and Re/Cross/Up-skilling programs in retaining a competitive edge and high productivity. Proactively implement appropriate resourcing treatments in case of shortage or excess of resources, such as training or upskilling for the benched resources to utilize them effectively, providing shadowing opportunities to engage freshers and assigning senior employees to strategic work or training juniors.
- Resource Pool Visibility Dashboard. Report QAD Pool-Level Resource Dashboard. Analyze key resource metrics, such as resource capacity, availability, utilization, etc., to identify improvement areas and optimize strategic decision-making to boost QAD resource engagement and productivity.
- Stay in constant touch with QA Architect to understand the project s resource-related criticality and pipeline. Facilitate communication and collaboration by sharing resource-related information and coordinating resource needs.
- Collaborate with Test Manager to resolve resource-related conflicts and competing demands, mediate disputes arising from overlapping resource requirements and negotiate compromises or alternative solutions, negotiate resource sharing and balance competing priorities. Resolve resource clashes, maintain a fair and equitable distribution of resources across the organization.
- Collaborate with external vendors, Finance, and Procurement to streamline the recruitment process for outsourcing in case of FTE resource shortage.
Experience:
3 years required
Skills:
Project Management, English
Job type:
Full-time
Salary:
negotiable
- Project-based role focusing end-to-end project management of various initiatives under customer service department - aiming to improve customer experience.
- Responsible for project initiation, planning, execution, monitoring and evaluation.
- Draw up the project plans, dependencies, and communicate across the involved parties to align everyone across the scopes and timeline.
- Maintain and manage project timelines, expectations, tasks and resources.
- Ensure that every parties involved in the projects are doing their part timely and accurately.
- Ensure that the project status, issues or changes made are communicated to internal and external stakeholders and appropriate parties and documented appropriately.
- Requirements: Bachelor/ Master s degree with 3 years working experience in related field.
- Experience in managing expectations and communicating with stakeholders and handling various business process related projects.
- Strong communication skills in English & Thai both written and verbal format.
- Strong analytical and structured thinking.
- Strong logical thinking and problem-solving skills.
- Good team player, positive attitude and eager to learn.
- E-commerce experience is preferable.
Job type:
Full-time
Salary:
negotiable
- Designing, implementing, and maintaining identity and access management (IAM) infrastructure, ensuring the security and integrity of systems and data. Work closely with other IT teams, security teams, and business stakeholders to ensure IAM solutions meet organizational needs. Ensure that IAM solutions comply with company s policy, relevant regulations and industry standards..
- Role & Responsibility.
- Design, implement, and maintain IAM solutions, including directory services, single ...
- Develop and enforce IAM policies, standards, and procedures to ensure compliance with industry best practices and regulatory requirements.
- Automate IAM processes using scripting and programming languages (e.g., PowerShell, Python).
- Integrate IAM systems with various applications and platforms, both on-premises and in the cloud.
- Troubleshoot IAM-related issues, providing support to end-users and other IT teams.
- Monitor IAM systems for performance, availability, and security issues, proactively identifying and resolving problems.
- Participate in security audits and compliance assessments, providing information and evidence related to IAM controls.
- Research and evaluate new IAM technologies and trends, recommending and implementing improvements to our IAM infrastructure.
- Collaborate with other IT teams, security teams, and business stakeholders to ensure IAM solutions meet organizational needs..
- Bachelor's degree in Computer Science, Information Security, or a related field.
- 3 to 5+ years of experience in IAM related, with a proven track record of designing, implementing, and managing complex IAM solutions.
- Deep understanding of IAM concepts, including authentication, authorization, access control, identity lifecycle management, and privileged access management.
- Strong experience with directory services (e.g., Active Directory, Azure EntraID, LDAP), SSO, MFA, PAM, and identity governance tools.
- Experience with cloud platforms (AWS, Azure, or GCP) and cloud IAM solutions.
- Knowledge of security protocols (e.g., SAML, OAuth, OpenID Connect).
- Proficiency in scripting and programming languages (e.g., PowerShell, Python).
- Excellent troubleshooting and problem-solving skills.
- Strong communication and collaboration skills.
- An ability to work under pressure.
- Good command of English.
- Relevant certifications (e.g., CISSP, CISM, CompTIA Security+) and such certifications related will be advantage.
Experience:
5 years required
Skills:
Statistical Analysis, SQL, Excel
Job type:
Full-time
Salary:
negotiable
- Develop and enhance business intelligence solutions, directly contacting stakeholders and top management to transform data into actionable insights.
- Establish and maintain robust relationships with stakeholders, ensuring alignment with business goals and optimally communicating updates, feedback, and addressing concerns.
- Complex Data Analysis and Operational Excellence Analyze large, critical data sets and conduct sophisticated statistical analysis to derive meaningful insights.
- Build and operationalize processes to ensure timely data loading and maintain data accuracy, using tools such as SQL, Snowflake, Microsoft Excel, Tableau, and Microsoft Power BI.
- Define key performance measures, supervise capacity and service status, and assess risk levels across infrastructures, addressing issues with relevant teams and progressing open actions.
- Insight Generation and Continuous Improvement Conduct trend analysis to detect patterns and anomalies in service metrics, performing root cause analysis and driving continuous improvement initiatives.
- Track and analyze mean time metrics for incident, case, and alarm handling, providing actionable insights for operational excellence and customer experience.
- Optimize resource utilization through regular analysis of system capacity, developing and implementing risk management strategies for individual products.
- Collaboration and Communication Facilitate review forums to unify stakeholders and drive collective decision-making, providing regular reports to key customers to communicate current status and drive timely actions.
- Liaise with global development teams to troubleshoot, analyze, and investigate performance-related issues in the infrastructure.
- Qualifications Bachelor's degree in Data Science, Statistics, Computer Science, or a related field.
- Minimum of 5 years of experience in data analysis or a related field.
- Proficiency in data analysis tools i.e. SQL, python, R, and Tableau/Power BI.
- Strong analytical and problem-solving skills with focused attention to detail.
- Strong organization and project management skills.
- Superb communication and presentation skills.
- Ability to communicate complex data insights optimally to stakeholders.
- Preferred: Experience with Datadog or Big Panda.
- Experience with data modelling.
- Experience in tech industry.
- LSEG is an equal opportunities employer, that seeks to offer an inclusive environment to all colleagues. Furthermore, LSEG has committed to reduce its carbon emissions by 50% by 2030, and to reach net zero by 2040. LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth. Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership, Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions. Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce. You will be part of a collaborative and creative culture where we encourage new ideas and are committed to sustainability across our global business. You will experience the critical role we have in helping to re-engineer the financial ecosystem to support and drive sustainable economic growth. Together, we are aiming to achieve this growth by accelerating the just transition to net zero, enabling growth of the green economy and creating inclusive economic opportunity. LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives. We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone s race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Please take a moment to read this privacy notice carefully, as it describes what personal information London Stock Exchange Group (LSEG) (we) may hold about you, what it s used for, and how it s obtained, your rights and how to contact us as a data subject. If you are submitting as a Recruitment Agency Partner, it is essential and your responsibility to ensure that candidates applying to LSEG are aware of this privacy notice.
Skills:
Procurement, English
Job type:
Full-time
Salary:
฿25,000 - ฿35,000, negotiable
- IT ticket monitoring and support within SLA.
- Perform health check on daily basis for Server/meeting rooms equipment.
- Staff onboarding/offboarding/IT induction/laptop provisioning, software installation, Event support, etc.
- Asset management, inventory check, update status and ownership, perform data wipe, etc.
- Update and maintain knowledge base for end-users as well as internal IT training.
- Follow up & Support in IT procurement administrative work (e.g., raise PR, do goods receipt for hardware, software, accessories, etc).
- Set up IT equipment for livestreaming, workshop, conference, etc.
- Bachelor s degree in Computer Science, Information Technology, or a related field.
- 1-3 years of working experience in IT support or a related role.
- Experience with troubleshooting hardware (desktops, laptops, printers) and software issues.
- Knowledge of networking fundamentals (e.g., TCP/IP, DNS, VPN, Wi-Fi troubleshooting).
- Understanding of IT security practices.
- Good command of English communication.
- Service-mind, proactive and willing to go extra mile.
- 1
- 2
- 3
- 4
- 5
- 6
- 18