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Skills:

Social media, Enthusiastic, English, Thai

Job type:

Full-time

• Interact with customers and provide customer care via Social Media, Live Chat, Email and Phone Call.
• Deliver an exceptional service throughout all contact channels to customers.
• Be able to handle all requirements to meet the customer expectation.
• Have a sense of positive judgment and be able to take ownership.
• Going above and beyond to make each customer happy.
• Who are we looking for?.
• At least 1-year working experience in a customer service related function.
• Be able to work in shift time, weekends and public holidays.
• (Available for evening shift will be preferred - evening shift allowance will be provided).
• Having a strong service mind, positive thinking and can do attitude.
• Enthusiastic and adaptable.
• Strong communication and interpersonal skills.
• Good command of speaking and writing in English,Thai.
• Being able to work immediately is preferred.
• What are the benefits?.
• Flexible working arrangement along with the 1 day work from home policy.
• Employee discount & exclusive sales event.
• Flexible dress code. We encourage our employees to be themselves and be as creative, cool and fun as they want!.
• Lots of fun and engaging activities.
• Internal job rotation.
• Multi-cultural environment with over 30 nationalities from across the globe.
• Regional role with full ownership as a headquarter.

Skills:

Single License

Job type:

Full-time

• ปฏิบัติงานประจำสาขาโดยรับผิดชอบในการให้บริการลูกค้าเกี่ยวกับธุรกรรมทางการเงินต่างๆ เช่น การรับชำระสินเชื่อและค่าบริการต่างๆ การจัดทำรายงานต่างๆ ที่เกี่ยวข้องกับสาขาให้เป็นไปตามระบบของธนาคาร รวมทั้งการให้บริการอื่นๆของธนาคาร เช่น การให้ข้อมูลผลิตภัณฑ์ต่างๆ ของธนาคาร เป็นต้น.
• การนำเสนอและให้คำแนะนำเกี่ยวกับข้อมูลผลิตภัณฑ์ต่างๆของธนาคารที่เหมาะสมกับกลุ่มลูกค้าเป้าหมายรวมทั้งสร้างความสัมพันธ์ที่ดีกับลูกค้า การรักษากลุ่มลูกค้าและการขยายฐานลูกค้าและธุรกิจของสาขาให้เป็นไปตามเป้าหมายที่สาขากำหนด.
• ปริญญาตรีหรือโท สาขาการเงินการธนาคาร, เศรษฐศาสตร์, บริหารธุรกิจ หรือสาขาอื่นที่เกี่ยวข้อง.
• มีทักษะด้านลูกค้าสัมพันธ์ รักงานบริการ มีมนุษยสัมพันธ์ดี และสามารถแนะนำผลิตภัณฑ์ในเบื้องต้นได้.
• หากมีประสบการณ์ในงานธนาคาร มีใบอนุญาตนายหน้าประกันชีวิต นายหน้าประกันวินาศภัย Single License จะได้รับการพิจารณาเป็นพิเศษ.
• หมายเหตุ ธนาคารมีความจำเป็นจะต้องดำเนินตรวจสอบและเก็บข้อมูลประวัติอาชญากรรมของผู้สมัครในตำแหน่งงานนี้เพื่อตรวจสอบคุณสมบัติหรือลักษณะต้องห้ามตามนโยบายของธนาคาร..

Experience:

2 years required

Skills:

Customer Relationship Management (CRM), English

Job type:

Full-time

• Handle inquiries & complaints from online channels.
• 2-3 year experience in Call Center/Customer Services.
• Good command of English.
• Handle all incoming online channels e.g. E-mail, Facebook, Line and Website efficiently and professionally by following customer service process and ensure the request & complaints have been handling properly within timeline.
• Gather basic information of complaint and capture customer complaints by using CCRP system and / or escalate complaint case to upper level and ensure customer complaints are properly solved.
• Coordinate with various functions e.g. Registration, Collections, Sales etc. to follow up customer case and response to customer promptly.
• Coach and supervise team, investigate and solve all of issue to better handling day-to-day difficult case as well as verify non-voice channels month end report.
• Bachelor s degree or higher in Business Administration or related fields.
• Minimum 2-3 years of experience in Call Center / Customer Services (In/Outbound/Non-voice).
• Having background in Hire Purchase, Finance or Banking industry would be a plus.
• Good command of English.
• Good communication and problem-solving skills.

Experience:

1 year required

Skills:

Coordinate, Service-Minded, English

Job type:

Full-time

• Receive SOP form Sale department.
• Receive booking / Contact customer: contact customer to request related document, cargo details and all supporting document for customs purpose, to confirm pick up or delivery date and request PIC at customer place to contact.
• Oversea Co-operate: to co-operate with oversea team to contact oversea customer to check all related customs clearance document such as form D, import permit including to confirm schedule.
• Truck booking:
• Export shipment: send booking to TH OPS team with shipment details / send booking to oversea team.
• Import shipment: send booking to TH OPS team with shipment details.
• To create job in excel file in order to share the shipment details to all parties.
• Customs clearance part:
• To send related document such as CIPL, form D, another document if any to forwarding team to prepare draft customs form.
• To send those draft customs form to customer for checking and confirm all details.
• To prepare import duty to and VAT for import shipment, in case we do advance payment for customer after done clearance must follow up return money back form customer.
• To update delivery details such as truck details, driver name and estimated time to arrive customer place to customer.
• Close Job/Billing (daily):
• To send completed job with billing details to account department to prepare invoice to customer.
• Follow up POD from OPS team to attached with billing.
• Refund form D: In case of preserve form D, after the form D get approval have to prepare refund applicable to customs department to draw back import duty.
• Payment Request: To prepare payment Request to account department to make payment to overseas / local supplier.

Experience:

10 years required

Job type:

Full-time

• Manage Accounting function to provide monthly, Quarterly, and annual financial reports.
• Monitor and control the organization's budget.
• Control the financial closing of the company on Microsoft Navision.
• System accurately and on time.
• Overall tax control, withholding tax, VAT, import duty.
• Monitor portfolio performance in terms of collection and overdue account collateral requisition.
• Provide training to subordinates on Finance & Accounting standards and processes.
• Co-ordinate account closing with auditor.
• Record all pre-paid and accrued expenses with GL - Managing and controlling all aspects of monthly, quarter, and year-end closing, and all matters related to bookkeeping (AP, A/R & G/L) and TB.
• Ensuring all accounting transactions are accurately properly & promptly managed.
• Prepare annual budgets based on department plans and company formats and summarize Department Plans and Budgets.
• Oversee & Review AP/AR and GL transactions, including reconciliation and explanation of key movements.
• Ensure the accuracy of monthly/Quarterly/yearly book closing and the daily operating accounting tasks.
• Analyze monthly financial reports (balance sheet, income statement, and cash flows) and create financial reports for the management team.
• Prepare and Monitor cash flow, accounts, and other financial transactions.
• Liaise with the internal/external auditor, bank, and other related regulators.
• Bachelor's degree in accounting or related field.
• 8 years experience in accounting and over 4 years in Manager level.
• A CPD license is required.
• Familiar with Microsoft Navision is a plus.
• Strong verbal/ written communication in both English/ Thai.
• Strong people skills..

Job type:

Full-time

• About the Department.
• Job Responsibilities.
• UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you ...
• Apply now and make a difference.
• Competencies.
• Strategise.
• Engage.
• Execute.
• Develop.
• Skills.
• Experience.

Skills:

Coordinate, Work Well Under Pressure

Job type:

Full-time

• Conduct market surveys to support the sales team's operations in each sales channel regarding Trade Marketing activities to align with the operational plan and company strategy.
• Collaborate on planning and supporting the development and improvement of sales promotion activities, along with presenting guidelines for improving plans to meet sales targets and company strategies.
• Promote various products and services to target groups in Bangkok and its suburbs.
• Work on-site to support booth setup according to activity channels.
• Evaluate activities and analyze activity data organized in various areas, as well as propose options for organizing activities through different channels.
• Coordinate with the sales team on sales promotion activities and assist in ensuring the successful completion of activities according to objectives.
• Record, summarize expenses, and budget for sales promotion activities according to the plan.
• Coordinate and prepare related documents for organizing activities to enhance the sales management capabilities of the unit.
• Bachelor's or Master's degree in Marketing, Business Administration, or a related field.
• At least 3 years of experience in sales promotion, sales coordination, and/or marketing.
• Skills in organizing sales promotion activities and brand image.
• Ability to analyze, plan, and strategize.
• Excellent interpersonal skills and a passion for customer service.
• Ability to work well under pressure, adaptable, and adept at problem-solving.
• Location: Sangsom Vibhavadi.

Experience:

2 years required

Skills:

Data Analysis

Job type:

Full-time

• Conducting research on customer behaviors, pain points, and needs using both quantitative and qualitative methods, such as customer satisfaction surveys, follow-up surveys, and focus groups.
• Analyzing customer data, such as app usage and transactions, along with the survey results to identify patterns and develop strategies for each feature.
• Develop and implement product/service improvement recommendations based on customer insights.
• Evaluate effectiveness of previous recommendations.
• Collaborating with internal and external units to achieve above responsibilities.
• Skills and Background:
• 2+ years of experience in customer insight and digital survey work.
• Strong analytical and research skills.
• Good command in excel and PPT.
• Curious mind and proactive.
• Experience with A/B testing, surveys and other customer research methods.
• Bachelor's or Master's degree in relevant field (e.g. Marketing, Economics, Statistics, Computer Science).
• Proficient with SQL. Familiarity with R and Python is a plus.
• Level: Associate, Associate Director
• Company size: ~ 500 employees.
• ผู้สมัครสามารถอ่านและศึกษานโยบายความเป็นส่วนตัวของธนาคารกรุงไทย จำกัด (มหาชน) ที่ https://krungthai.com/th/content/privacy-policy ทั้งนี้ธนาคารไม่มีเจตนาหรือความจำเป็นใดๆ ที่จะประมวลผลข้อมูลส่วนบุคคลที่มีความอ่อนไหว รวมถึงข้อมูลที่เกี่ยวข้องศาสนาและ/หรือกรุ๊ปเลือด ซึ่งอาจปรากฏอยู่ในสำเนาบัตรประจำตัวประชาชนของข้าพเจ้าแต่อย่างใด ดังนั้น กรุณาอย่าอัปโหลดเอกสารใดๆ รวมถึงสำเนาบัตรประจำตัวประชาชน หรือกรอกข้อมูลส่วนบุคคลที่มีความอ่อนไหวหรือข้อมูลอื่นใด ซึ่งไม่เกี่ยวข้องหรือไม่จำเป็นสำหรับวัตถุประสงค์ในการสมัครงานไว้บนเว็บไซต์ นอกจากนี้ กรุณาดำเนินการให้แน่ใจว่าได้ดำเนินการลบข้อมูลส่วนบุคคลที่มีความอ่อนไหว (ถ้ามี) ออกจากเรซูเม่และเอกสารอื่นใดก่อนที่จะอัปโหลดเอกสารดังกล่าวไว้บนเว็บไซต์แล้วด้วย".

Skills:

Budgeting, Compliance, Accounting, English

Job type:

Full-time

• Review business target and existing model.
• Review pre post performance business case.
• Analyze data to provide insights and recommendations for improving financial performance.
• Develop and planning, budgeting, and forecasting processes.
• Reporting:
• Prepare and present financial reports to senior management and stakeholders.
• Ensure compliance with accounting standards and regulations and maintain accurate and up-to-date financial records.
• Forecasting:
• Develop forecasts and business projections based on historical data, market trends, and business drivers. Support strategic planning initiatives by providing insights and recommendations for achieving Mall goals and objectives.
• Cost Management:
• Monitor and control costs to optimize financial performance.
• Identify areas for cost reduction and efficiency improvement.
• Performance Monitoring:
• Monitor and analyze key performance indicators (KPIs) across various business functions such as sales, marketing, finance, operations, and customer service. This involves tracking metrics related to revenue, profitability, productivity, efficiency, customer satisfaction, and other relevant areas.
• Process Improvement:
• Identify opportunities for process optimization and efficiency gains across various business functions. Implement continuous improvement initiatives, streamline workflows, and standardize processes to enhance overall mall performance and productivity.
• Bachelors & Master Degree in any fields.
• A thorough understanding of shopping malls.
• Ability to identify trends and opportunities.
• Financial & Business Acumen.
• Strong analytical, Logical & communication skills.
• Strong Leadership & Influencing skills.
• A thorough understanding of shopping malls.
• Ability to turn data insight to implementation plan.
• Ability to identify trends and opportunities.
• Collaborative skills to engage other teams.
• Ability to lead and motivate related stakeholders especially Mall Analyst team.
• Good command of spoken and written English.
• Self-motivation and drive with positive mindset.
• Work well under high pressure.
• Lotus's
• Ek-Chai Distribution System Co., Ltd.
• Buengkum, Bangkok 10230, Thailand.
• By applying for this position, you consent to the collection, use and disclosure of your personal data to us, our recruitment firms and all relevant third parties for the purpose of processing your application for this job position (or any other suitable positions within Lotus's and its subsidiaries, if any). You understand and acknowledge that your personal data will be processed in accordance with the law and our policy. .

Skills:

Project Management, Research

Job type:

Full-time

• Identify and address client needs, actively participating in client discussions and meetings, and managing engagements.
• Assess, design and implement solutions that provide measurable value to clients.
• Research and analyse pertinent client, industry and technical matters and leverage your ability to problem-solve.
• Write, communicate, facilitate and present cogently to and/or all levels of client and internal audiences.
• Support engagement teams to provide high quality customer insights and recommendations with commercial impact.
• Manage project execution and delivery, making sure the project is delivered within the agreed/guaranteed timeline and budget.
• Develop customer training, engagement procedures and methodologies.
• Education (if blank, degree and/or field of study not specified).
• Degrees/Field of Study required: Bachelor Degree Degrees/Field of Study preferred:Certifications (if blank, certifications not specified).
• Desired Languages (If blank, desired languages not specified).
• Travel Requirements.
• Not Specified
• Available for Work Visa Sponsorship?.
• No
• Government Clearance Required?.
• No
• Job Posting End Date.

Experience:

3 years required

Skills:

Sales, Data Analysis, Compliance

Job type:

Full-time

• To achieve accounts sales target; Deliver business results that meet the company financial goals and build the brand closely with Key Accounts to achieve top Apparel and Footwear in Key Accounts stores.
• To manage and monitor regional sales processes that lead to a satisfactory development of the best channel distribution network.
• Drive the overall business channels for aG Brand Thailand. To manage the development, selection and planning of seasonal products for Brand aG Thailand.
• Key ResponsibilitiesSales PlanningOwn the core annual sales plan for the responsible accounts. Work with Senior Manager, Commercial and Director, Commercial to develop the annual core business plan including POS expansion, assortment Planning and retail operations plan to achieve the best POS expansion, productivity and consumer satisfaction for responsible accounts.
• Prepare for core future order sales program based on sales policies and SI, ST data analysis.
• Forecast core product flow by season for all accounts in the market based on historical product flow and selling points.
• Manage and execute core sales plan for responsible accounts.
• Control core inventory ratio and structure.
• Manage and maintain a healthy A/R balance.
• Execute and follow up on future order sales / shipping plan of core channel by season.
• Seasonal Product Range Development, Selection and Planning (adidasGolf)to identify market segment, market trend, consumer preference and competitors' strategies relevant to the local market and aG business.
• Providing product requirement & forecast to Product Team, to facilitate development of market specific product ranges & retail intro schedule for various channels in order to improve sell-in, sell-through & SKU efficiencySeasonal Sell-in & Order Consolidation (adidasGolf).
• Lead the team in preparation for seasonal sell-in meeting with the support of marketing team - date setting, venue set-up preparation, screen presentation materials, fashion show, catalogue & other literatures.
• Confirmation on final seasonal purchase plan jointly with Senior Manager.
• aG Inventory Control and Clearanceproactive monitoring of stock level and driving sell-through of slow moving current season items to minimize aged stock.
• efficient clearance of season -1 stock via local clearance channel.
• clearance of season -2 stock via selling to other countries in the region and ACIM full compliance to regional inventory control policy & directives.
• Key Relationships:Key Accounts.
• Regional Functional Teams (Product, Marketing, Finance, Operation, etc).
• adidasGolf Sales team.
• Shared Services.
• Local Media, VIPs and Influencers.
• Knowledge, Skills and Abilities:Strategic Planning and overall management skill.
• Strong leadership, persuasiveness and people management skill.
• Tolerance to stress, high energy and strong job ownership.
• High degree of integrity and loyalty.
• Team player, demonstrating interests in training, coaching and motivating subordinates.
• Business acumen.
• Data analysis skills, planning skills.
• Communication skills, relationship management and empathy.
• Sales skills and customer service knowledge.
• Negotiation skills.
• Requisite Education and Experience / Minimum QualificationsAt least 3 years working experience in Distribution / Sales - related environment for multi-national consumer brand company.
• A passion for and an understanding of SPORTS and GOLF.
• Strong communication and influence skill.
• Good analysis and computer skill.
• University degree.
• AT ADIDAS WE HAVE A WINNING CULTURE. BUT TO WIN, PHYSICAL POWER IS NOT ENOUGH. JUST LIKE ATHLETES OUR EMPLOYEES NEED MENTAL STRENGTH IN THEIR GAME. WE FOSTER THE ATHLETE'S MINDSET THROUGH A SET OF BEHAVIORS THAT WE WANT TO ENABLE AND DEVELOP IN OUR PEOPLE AND THAT ARE AT THE CORE OF OUR UNIQUE COMPANY CULTURE: THIS IS HOW WE WIN WHILE PLAYING FAIR.
• COURAGE: Speak up when you see an opportunity; step up when you see a need.
• OWNERSHIP: Pick up the ball. Be proactive, take responsibility and follow-through.
• INNOVATION: Elevate to win. Be curious, test and learn new and better ways of doing things.
• TEAMPLAY: Win together. Work collaboratively and cultivate a shared mindset.
• INTEGRITY: Play by the rules. Hold yourself and others accountable to our company's standards.
• RESPECT: Value all players. Display empathy, be inclusive and show dignity to all.
• ADIDAS CELEBRATES DIVERSITY, SUPPORTS INCLUSIVENESS AND ENCOURAGES INDIVIDUAL EXPRESSION IN OUR WORKPLACE. WE DO NOT TOLERATE THE HARASSMENT OR DISCRIMINATION TOWARD ANY OF OUR APPLICANTS OR EMPLOYEES. WE ARE AN EQUAL OPPORTUNITY EMPLOYER. JOB TITLE: Manager, Sales - Key Account (aGolf) BRAND: adidas LOCATION: Bangkok TEAM: Sales STATE: 10 COUNTRY/REGION: TH CONTRACT TYPE: Full time NUMBER: 507478 DATE: Apr 4, 2024

Skills:

Financial Reporting, Automation, Finance

Job type:

Full-time

• Actively update and enhance the company s corporate and financial model, providing support for strategic planning process.
• Support improvement of financial reporting through automation.
• Become point person for key finance applications by business functions.
• Assist with the preparation of debt covenant calculations and lender reporting requirements.
• Extracts and analyses historical financial data to forecast expected future results accurately.
• Analysis working procedures with the objective to identify and implement best practices.
• Performs cost-benefit analyses, research-based projects and small-scale feasibility studies to support the operating divisions.
• Independently develops and executes plans for small-scale projects.
• Determines and creates the required project deliverables.
• Create strong business partnerships with various levels of business function.
• Help drive close, forecast, and planning processes.
• Build thoughtful analyses to drive better investment decisions.
• Help finance partners gain key insights into spend through analyses and reporting.
• Help define and implement scalable financial processes related to monthly, quarterly and year-end close, including accruals and reporting.
• Assists leadership and senior professionals in implementation and roll outs of large-scale projects.
• Collaborates with team members and cross-functional counterparts and communicates relevant information to direct leader.
• Upholds the security and confidentiality of documents and data within area of responsibility.
• Other duties as assigned.
• Bachelor or Master s degree in Finance, Accounting, Economics or Business, CPA or CFA preferred.
• Advanced Excel-based financial modeling proficiency and strong analytical skills.
• An understanding of basic accounting and financial reporting concepts.
• Ability to thrive in a fast-paced environment, manage multiple tasks, and meet deadlines.
• Strong critical thinking and problem-solving abilities.
• Excellent customer service and communication skills.
• Comfortable presenting ideas and scenarios to senior and executive leadership.
• Highly organized with exceptional attention to detail.
• Intellectual curiosity and a positive attitude.
• Proactive, strong personality, leadership and pressure resistant.
• Excellent communication skills.
• Cross functional thinking.

Skills:

Coordinate, Finance, English

Job type:

Full-time

• Provide strategic direction for the Cryptocurrency Wealth Management team, aligning activities with organizational goals.
• Develop and implement initiatives to enhance the overall customer experience.
• Work closely with and report to the Senior Customer Support Manager, ensuring alignment of Cryptocurrency Wealth Management strategies with broader customer support objectives.
• Collaborate on cross-functional initiatives to streamline support processes and enhance overall service quality.
• Oversee the team in building and maintaining strong relationships with VIP crypto customers.
• Ensure a deep understanding of customers' specific needs,goals, and preferences.
• Offer advanced technical assistance and troubleshooting for complex customer issues related to cryptocurrency wallets and trading platforms.
• Address escalated security concerns, providing guidance on best practices for safeguarding crypto assets.
• Ensure the team is well-versed in internal product features.
• Collaborate with relevant departments to provide customers with advanced insights and tailored recommendations.
• Oversee the team in assisting customers during market volatility or emergencies.
• Provide strategic guidance to help customers make informed decisions and manage risk effectively.
• Ensure the delivery of round-the-clock customer support, addressing urgent inquiries.
• Coordinate in-person meetings as necessary, excluding customer accommodations.
• Lead efforts to build and maintain a robust network of contacts in the cryptocurrency industry.
• Explore and evaluate potential customers and partnerships.
• Oversee the onboarding process for new VIP customers, ensuring a seamless transition and comprehensive understanding of services provided.
• Establish and monitor key performance indicators (KPIs) for the team.
• Implement strategies to continuously improve service quality and exceed performance targets.
• Bachelor's degree in a relevant field (Finance, Business, etc.).
• Minimum 5 years of experience in Customer Experience or related functions in management level.
• Extensive experience in cryptocurrency-related roles, particularly in wealth management.
• Strong English communication skills.
• Strong leadership and strategic management skills.
• Exceptional customer service and communication skills.
• Remark: Given the nature of the mentioned position, where employees are involved with customer data and asset values, and/or the company, to comply with legal and regulatory standards established by the Securities and Exchange Commission, as well as to align with laws and overseeing agencies, the company requires a criminal background check as part of the post-interview process before joining the company. Your criminal history information will be retained for a period of 6 months from the start date.

Experience:

No experience required

Job type:

Full-time

• Location: ZTE Office, Empire Tower.
• Level: Senior - Expert.
• Key Performance Indicators:
• Lead Pre-Sales for Pan-Net Cloud IaaS and PaaS offerings.
• Design the Commercial and Technical solutions based on customers needs.
• Overall responsibility: position will be located in Slovakia but will be responsible for pre-sales and sales on international level (primarily in Europe).
• Identify target customers and sales opportunities with the clients, engage with prospects to understand their business and technical challenges and map them to DT PN products and solutions.
• Translate Pan-Nets cloud and IaaS solutions and service offerings into meaningful business opportunities for the customers.
• Consult customers on how to transform their current workloads to the cloud using pan-net. cloud products.
• Create customer technical documentation and presentations that define the solution, develop sales documentation.
• Educate the customer and internal stakeholders on cloud native principles. Engage as subject matter expert on IaaS/PaaS solutions.
• Work closely with the sales team as well as other business partners in articulating solutions to customer.
• Gather technical requirements, develop cost effective design and solutions, and present to customers. Engage with solution teams, product managers and other functional teams in the company to deliver the best experience to the customer.
• Lead customer facing presentations, solution envisioning, and proof of concepts.
• Give product demonstrations and prepare compelling proposals to convey value proposition to customers. Identify and resolve technical questions.
• Lead and response to RFI, RFP, RFQ, RFx and proposal developments, close deals and manage contract negotiations.
• Promote the products and soulution at industry events, customer events and other venues.
• Education: University degree Master in computer science, telecommunications, economics or related fields.
• Professional knowledge, skills, know-how in the field & experience in the field:
• More than 5 years experience in field of activity.
• Hands-on experience with one or multiple public cloud offerings (AWS; GC, Azure).
• Practical experience in cloud adoption and cloud transformation.
• Ability to conduct live cloud product demonstration for customers.
• Experience with opensource tools for cloud adoption preferred (e.g. open stack, terraform, ansible,.).
• Experience with telco applications and their requirements for cloud migration preferred.
• Quick learner, ability to multi-task, and work with global distributed teams. Open to travel internationally.
• Excellent listening, negotiation and presentation skills, Excellent verbal and written communications skills.
• Experience in coordinating and managing in cross functional and international teams.
• Ability to manage stakeholders across hierarchies and communicate with the executive positions.

Skills:

Research, English, Thai

Job type:

Internship

• Engaging with stakeholders You will thrive learning in a rich, fast-paced, deadline-driven yet thoughtful environment that is stakeholder-focused. Working closely with more senior team members, you will engage with our Consulting and Knowledge Teams daily with the aim to understand, scope, and deliver accurate, timely, and relevant data and information.
• Thinking analytically You're an organized thinker who commits to learning research analysis including methods, databases and tools, synthesis & packaging.
• Working accurately in a fast-paced, deadline focused environment You will have strong attention to detail by clarifying request objectives under the direct supervision and discussing the most appropriate and timely research approach. You will do this whilst communicating directly with BCG stakeholders to evaluate and recommend the most efficient and successful research strategy per project.
• Working well independently and in a collaborative team environment Working closely with fellow DRS colleagues, you will approach all interactions with the highest level of quality and customer service.
• Seeking professional development You will welcome the opportunity to grow and learn in an apprenticeship culture where you can quickly build and expand your research knowledge base to the next level.
• Communicating with confidence and ease You will be a clear and confident communicator, able to deliver messages in a concise manner with a positive disposition and you will help build a loyal customer base for DRS.
• YOU BRING (EXPERIENCE & QUALIFICATIONS).
• Ongoing bachelor's or master's studies with high academic achievements, graduate in 2024 or 2025.
• Good communication in English, Thai.
• Strong attention to details and learning agility.
• Solid analytical skills.
• Passion for and interest in research field of work.
• Capable to work in a fast-paced environment and managing multiple tasks in parallel.
• YOU'LL WORK WITH.
• Our knowledge and research specialists collaborate with global colleagues across BCG to bring expertise and capabilities to the service of our clients. Our team is made up of a diverse pool of knowledge and research positions that allow us to pursue exciting, innovative research careers.

Skills:

Research, English

Job type:

Full-time

• Health care is changing: Radical innovation, increased openness to change, increasing patient empowerment, multiple sources of medical information, and pressure on public spending. As a result of all this, the needs of our stakeholders continue to evolve.
• The Patient Journey Partner (PJP) is at the center of the new Roche organization, turning upside down the role we play in society - from mostly offering world-class medicines towards much more partnering, innovating and leading generative disruption. B ...
• The PJP is an empowered leader and the local face of Roche. She or he partners closely with all stakeholders directly touching the patient journey (in a given therapeutic or disease area), gaining a deep understanding of their needs in order to connect Roche's capabilities to co-create meaningful solutions.
• This role is locally embedded in the ecosystem, it is an integrated role, functionally agnostic, (i.e. it does not fit into the traditional concepts of Commercial/Sales or Medical Affairs).
• It has no profitability, sales objectives or incentives.
• The PJP is a senior level role within the affiliate, who has decision making authority to request resources of Roche (both within the affiliate and broader network) in order to have improved impact on the patient journey.
• The PJP focuses on the importance of bringing the outside in, working with partners to uncover all potential opportunities to transform outcomes for patients, faster. They also bring the inside out, to bring Roche expertise, science and knowledge to the ecosystem.
• Acts as trusted partner and is the primary (but non-exclusive) point of contact between stakeholders and Roche; the PJP shares the patient and stakeholder community needs internally, prioritizes and secures resources, and drives solutions that deliver outcomes faster.
• Partners with patient journey stakeholders to remove roadblocks and unlock possibilities to deliver value for patients and the community.
• Stewards Roche's products through their lifecycle and supports their appropriate use, which includes sharing their merits with HCPs in a truthful and balanced manner.
• By overseeing the patient journey in its entirety, the PJP acts as a system thinker with the ability to identify shared purpose among stakeholders and leverages this to co-create solutions with stakeholders in the ecosystem.
• The role is empowered to pull in expertise and resources locally and from the network as needed, including in collaboration with other PJPs.
• Ensuring great experiences whenever stakeholders in the ecosystem engage with Roche employees, products and services.
• Mindset & Behaviors/ VACC:
• The PJP demonstrates personal purpose around improving the patient journey, as well as strong passion to create value and impact on the ecosystem. They think from an Enterprise level, beyond boundaries and borders, in order to bring best possible outcomes to both the local health environment, and more broadly, across Roche globally.
• Visionary: defining and embedding the strategy around creating improved patient journeys.
• Mindset:
• Strong entrepreneurial mindset with outstanding partnering capabilities (coaching, consulting, ability to deeply listen, question and understand).
• Growth mindset, able to learn and unlearn quickly, take risks and experiment, and contribute to the learning cycle by sharing knowledge with others inside and outside Roche.
• Self managed and self directed - altruistic in supporting the global network.
• Display of integrity in everything (i.e. open, honest, ethical and genuine).
• Enabler mindset leveraging the internal and external networks to create value, sharing back and scaling.
• Boldly acts on key decisions and opportunities and boldly stops any activity that is not adding value. Ability to say "No" to stakeholders when the value is not predictable/foreseen.
• Experiences, Knowledge and Qualifications.
• Skills and Experience:
• System thinker and deep listener.
• Excellent stakeholder engagement skills including partnering with TAE's and organizations is required. Experience leading Cross-functional team is required.
• Experience in both formulating cross-functional strategies and orchestrating cross-functional teams is highly desired.
• Strong business acumen with desired expertise in commercialization, medical and customer experience excellence.
• Able to understand and leverage digital means and tools is desired.
• Deep experience in agile ways of working is desired.
• Knowledge:
• Deep understanding of patient journey(s) and related treatments in defined disease area(s), enabling engagement at the specialist level.
• Broad understanding of Roche's present portfolio and future pipeline, such that they can work on future-based solutions.
• Robust understanding of medical affairs strategies and tactics including clinical research.
• Other relevant capabilities:
• Fluent in local language. Proficient in English to collaborate internally across the broader Roche enterprise is highly desired.
• Preferred Qualifications:
• University degree (scientific, economic, or business degree). An advanced degree in Life science and/or MBA is a plus.
• Practical understanding of digital innovation methodologies.
• CCXA Academy (desired).
• Able to travel to South/East area of Thailand.
• Who we are At Roche, more than 100,000 people across 100 countries are pushing back the frontiers of healthcare. Working together, we've become one of the world's leading research-focused healthcare groups. Our success is built on innovation, curiosity and diversity.
• Roche is an Equal Opportunity Employer.

Experience:

4 years required

Skills:

Research, Market Research, Statistics, English, Thai

Job type:

Full-time

• To assist the senior member in identifying a new business opportunity in the industry.
• Constructs and implements the analytical plan.
• Consult with clients regarding research designs and general study concerns.
• Supervises direct reports by answering questions, providing constructive and consistent feedback, and conducting performance appraisals promptly.
• Develop study design, and questionnaires, and discuss analytical plans with the modeling team.
• Run market simulations, analyze study data, and provide report conclusions and recommendations, with minimal supervision.
• Prepares and presents study results to clients.
• Prepares client proposals and study designs and estimates costs of projects, with supervision.
• Monitors changes in job costs and communicates cost changes to client, as needed.
• Client servicing.
• Undertake sales activities in conjunction with the commercial team in terms of preparation and delivery of proposals and credentials.
• Work with the Customer Success team on analysis to drive client satisfaction by providing insights and actionable recommendations during presentations or business reviews.
• Ensure the services provided to clients are timely and precise according to client business needs and specifications while meeting the company's quality standards.
• Identify and recommend enhanced and new services that answer clients' business needs.
• Build and maintain ongoing relationships with the identified key persons within the client organization.
• A little bit about you.
• Curiosity drives your interest in what moves the market. You find potential in percentages. Managing time and deadlines comes naturally to you. You're known for your impeccable organization. Connecting with clients matters to you, and that motivates you to sift through data for a new angle. You can identify the narratives behind numbers, and you're always looking for what's next.
• Qualifications At least a Bachelor's degree holder in any disciplines.
• Minimum 4 years of working experience in Market Research or relevant industry.
• Good client service skills.
• Background in statistics and multivariate analysis.
• Working knowledge of research techniques and methodologies.
• Ability to communicate and write effectively in English and Thai.
• Project management experience.
• Proficient in Microsoft Excel & PowerPoint and/or Spreadsheet & Slides.
• Additional Information
• About NIQ.
• NIQ is the world's leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights delivered with advanced analytics through state-of-the-art platforms NIQ delivers the Full View .
• NIQ, is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world's population. For more information, visit NIQ.com.
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• Our commitment to Diversity, Equity, and Inclusion.
• NIQ is committed to reflecting the diversity of the clients, communities, and markets we measure within our own workforce. We exist to count everyone and are on a mission to systematically embed inclusion and diversity into all aspects of our workforce, measurement, and products. We enthusiastically invite candidates who share that mission to join us.
• We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class. Our global non-discrimination policy covers these protected classes in every market in which we do business worldwide.
• Learn more about how we are driving diversity and inclusion in everything we do by visiting the NielsenIQ News Center: https://nielseniq.com/global/en/news-center/diversity-inclusion/.
• NIQ or any of our subsidiaries will never ask you for money at any point of the recruitment or onboarding process.