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Skills:

Market Research, Research, English

Job type:

Full-time

• New and existing client service leader: Will be the main service person for newly won strategic client and current set of subscribers. Manage the day-to-day relationship with a specific portfolio of Consumer Panel Service Clients and/or categories, in an analytics and insights capacity, ensuring client needs are met in a timely fashion and beyond expectation.
• To act as a Consumer Panel Service Subject Matter Expert within the local TH market and join Sales to pitch new clients. You will be mostly responsible for showcasing t ...
• CPS Thought leadership and analysis consultant: Will be the key person to provide the Thought Leadership of TH part for those cross category and general understanding.
• Will play the consultant/coach role for local Client Service team and business partners to turn to for doing CPS analysis.
• Will work with local Client Service team to work out the Best Practice of analysis flow and become an active contributor in a regional community of CPS experts by sharing best practice.
• Leader and escalation point for CPS product related questions: Panel Enhancement: Lead the process of CPS panel enhancement as the central communication point between Client Service team and Product/Operation team.
• Data challenge: Internally, lead communication with different functions to solve escalated CPS data challenges in reasonable cycle time. Externally, together with account Commercial lead / Consultant to explain the data challenge to clients.
• Qualifications At least a Bachelor's Degree, preferably in business.
• 3+ years work experience, preferably within analytics and insights or market research (Consumer Quantitative Survey), as well as Consumer Panel Data Service experience.
• Knowledge of the Consumer-Packaged Goods (CPG) industry.
• Knowledge of research techniques and methodologies, consumer panels (Home Panel) in particular would be an advantage.
• Excellent analytical skills.
• Excellent communication and presentation skills.
• An ability to work independently and in a team.
• Good interpersonal skills are a must.
• Native Thai language speaker.
• Fluent in spoken and written Business English.
• Additional InformationHybrid based role, must be physically located within job country and candidate must be a Country/Region Resident.
• Our Benefits.
• Flexible working environment.
• Volunteer time off.
• LinkedIn Learning.
• Employee-Assistance-Program (EAP).
• About NIQ.
• NIQ is the world s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights delivered with advanced analytics through state-of-the-art platforms NIQ delivers the Full View&trade. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world s population.
• For more information, visit NIQ.com.
• Want to keep up with our latest updates?.
• Follow us on: LinkedIn | Instagram | Twitter | Facebook.
• Our commitment to Diversity, Equity, and Inclusion.
• NIQ is committed to reflecting the diversity of the clients, communities, and markets we measure within our own workforce. We exist to count everyone and are on a mission to systematically embed inclusion and diversity into all aspects of our workforce, measurement, and products. We enthusiastically invite candidates who share that mission to join us. We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class. Our global non-discrimination policy covers these protected classes in every market in which we do business worldwide. Learn more about how we are driving diversity and inclusion in everything we do by visiting the NIQ News Center: https://nielseniq.com/global/en/news-center/diversity-inclusion.

Skills:

Contracts, Good Communication Skills, English

Job type:

Full-time

• Communicating with customers through various channels.
• Responding promptly to customer inquiries.
• Prepare handover/ defect records and reports.
• Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution.
• Processing order forms, applications and requests.
• Ensure all necessary maintenance needs are effectively taken care of.
• Track, organize and maintain budgetary files and financial information.
• Ensure bills and invoices are paid on time.
• Track and maintain lease agreements and contracts.
• Maintaining customer and defects database, tracking documents, electronic files, and all other correspondence up to date and provide update reports.
• Bachelor's degree in Marketing, Business Administration or related fields.
• At least 2-3 years of experience in real estate sales.
• Good communication skills.
• Basic knowledge of real estate business.
• Able to work under pressure.
• Able to speak, read, and write English and Chinese (Mandarin) well.
• Able to use basic computer programs well.
• Good interpersonal skills.
• To apply, please send your CV and a statement describing yourself and why you would like to apply to the post (in Thai or English) to APPLY NOW.
• ฝ่ายทรัพยากรบุคคล
• บริษัท เอสซี แอสเสท คอร์ปอเรชั่น จำกัด (มหาชน)
• อาคารชินวัตร ทาวเวอร์ 3 ชั้น 10
• เลขที่ 1010 ถนนวิภาวดี - รังสิต
• แขวงจตุจักร เขตจตุจักร กรุงเทพฯ 10900.

Experience:

1 year required

Skills:

Customer Relationship Management (CRM), English

Job type:

Full-time

• Answer all online chats regarding product information and general client concerns in a timely and professional manner.
• Responsible for all online orders (Lazada/Shopee, own website). Order processing, monitor fulfilment of delivery and product returns.
• Coordinate with marketing team to assist in generating pre or post live promoting artworks such as banner.
• Handle customer complaints, provide appropriate solutions and alternatives within designated time limits, and resolve the problem with best solution.
• Assist Ecommerce team to ensure all products information such as pricing, promotion, stocks level, layout, and images are up to date and available-to-sell.
• Support uploading of product listings including content for various marketplaces such as Shopee, Lazada, as well as the company's e-commerce website.
• Check and consolidate orders to warehouse department at the end of the day without errors.
• Assist in Returns and Replacements as needed.
• Other related operational tasks such as logistics-related matters to ensure smooth running flow for the e-commerce business.
• Perform other duties as assigned.
• Bachelor s degree in Business Administration or related field.
• Minimum 1-year experience in Social Media Admin or Customer Service.
• Proficient in using Social Media platform (especially Facebook, Instagram, Line, Shopee, Lazada).
• Preferably to have knowledge on v-lookup and pivot table.
• Motivated and organized self-starter with strong attention to detail and the ability to manage multiple priorities.
• Must be sales enthusiast and passionate about convincing potential customer to purchase our products.
• Ability to work in a high-energy, fast paced environment and easily adapt to change.
• Inquisitive, agile and strong team player with excellent written, verbal and interpersonal communication skills.

Experience:

1 year required

Skills:

Microsoft Office, Excel, Own Transportation and Driving Licence, Work Well Under Pressure, Thai, English

Job type:

Full-time

• ทำงาน 6 วันต่อสัปดาห์ และ ทำงานเป็นกะ โดยจะสลับทุก 1-2 เดือน ตัวอย่างเวลาเข้ากะ 7.00-16.00 / 13.00-22.00 / 22.00 - 8.00 น. เป็นต้น.
• ประสานงานด้านขนส่ง กับบริษัทขนส่ง Outsource เพื่อทำให้การขนส่งเป็นไปอย่างสำเร็จและเรียบร้อย.
• จัดการการรวบรวมและจัดส่งเอกสารที่จำเป็นในการขนส่งสินค้าและบริการให้เป็นไปตามที่มาตรฐานที่กำหนด.
• ประสานงานและช่วยเหลือ พนักงานขับรถ และ ลูกค้าไทยและต่างชาติในการใช้งานระบบของบริษัท (Dashboard).
• ให้คำแนะนำ และช่วยเหลือพนักงานขับรถ และเจ้าหน้าที่ปฏิบัติการ ให้ดำเนินการตามกฎระเบียบการขนส่งสินค้า.
• บริหารจัดการคนขับรถขนส่ง พนักงานส่งของ และประสานงานกับลูกค้า.
• จบการศึกษาระดับปริญญาตรี หรือเทียบเท่า.
• ทักษะการคิดอย่างมีวิจารณญาณและการแก้ปัญหาที่ถี่ถ้วนเหมาะสม.
• มีประสบการณ์กับซอฟต์แวร์ รวมถึง Outlook, MS 365.
• มีทักษะในการสื่อสารทั้งการเขียนและการพูดในภาษาไทยและภาษาอังกฤษได้ดี.
• ทักษะการวางแผน และการจัดทำเอกสาร.
• ประสบการณ์ในสภาพแวดล้อม B2B กับความต้องการของลูกค้าที่หลากหลายและไม่เหมือนใคร.
• สามารถทำงานเป็นกะได้ ทั้งกะเช้าและเย็น.
• เรียนรู้เร็ว และ ปรับตัวได้ดี.
• ประกันสังคม 2. ประกันสุขภาพ 3. PVD 4. มีสวัสดิการอาหารและขนม 5. วันหยุดประจำปี.

Job type:

Full-time

• ตอบคำถามและให้คำปรึกษาผ่านช่องทางต่างๆ เช่น Facebook, Line OA, Pantip, Website และอีเมล
• ให้ข้อมูลเกี่ยวกับสินเชื่อรถยนต์/รถมอเตอร์ไซค์ เงื่อนไข การสมัคร และโปรโมชั่น
• ติดตามลูกค้าแบบ Outbound: ติดตามลูกค้าที่ทิ้งข้อความไว้ (Abandoned Chats/Messages) ที่ยังไม่ได้รับคำตอบ
• ติดต่อกลับลูกค้าที่การสนทนาไม่จบสมบูรณ์ เพื่อให้บริการต่อเนื่อง
• โทรออกและส่งข้อความติดตาม เพื่อให้ข้อมูลเพิ่มเติม
• ทำงาน 5 วัน หยุด 2 วันต่อสัปดาห์ (วันหยุดหมุนเวียนตามตารางงาน อาจไม่ได้ตรงกับวันเสาร์ หรืออาทิตย์).

Skills:

English

Job type:

Full-time

• Communicate with customers via phone, email, and chat.
• Provide accurate information about products, payments and refunds.
• Collaborate with internal departments to fulfil customer needs.
• Minimum 1 year of customer service experience.
• Fresh graduate also welcome.
• Fluent in English.
• Excellent verbal, written, and interpersonal skills.
• Ability to multi-task, organize, and prioritize efficiently.
• Flexible with rotational shifts, including nights and overnights.
• Available to start immediately.

Experience:

No experience required

Skills:

Service-Minded, English, Mandarin

Job type:

Full-time

• ตอบคำถามและให้ความช่วยเหลือผู้เล่นทั้งในและนอกเกม.
• รวบรวมความคิดเห็นของผู้เล่นและส่งต่อให้ทีมพัฒนา.
• ติดต่อประสานงานกับทีมพัฒนาชาวจีน เพื่อช่วยแก้ไขปัญหาและปรับปรุงประสบการณ์ของผู้เล่น.
• บันทึก ติดตาม และรายงานปัญหาของผู้เล่น.
• สนับสนุนงานอื่น ๆ ที่เกี่ยวข้องกับการดำเนินงานของเกม.
• ไม่จำกัดเพศและอายุ.
• ชื่นชอบและคุ้นเคยกับเกมแนว MMO (ผู้เล่นเกม RO จะได้รับการพิจารณาเป็นพิเศษ).
• ยินดีรับนักศึกษาจบใหม่.
• มีความรู้ภาษาจีนในระดับดี หรือจบการศึกษาจากประเทศจีน จะได้รับพิจารณาเป็นพิเศษ.
• มีความรับผิดชอบ มีทักษะการสื่อสารที่ดี และชอบปฏิสัมพันธ์กับผู้เล่น
• สถานที่ทำงาน พระราม9
• ทำงานสัปดาห์ละ 5วัน.
• เงินเดือน: สามารถพูดคุยและพิจารณาตามประสบการณ์และความสามารถ.
• ถ้าคุณรักเกม ชอบช่วยเหลือผู้อื่น และอยากเป็นส่วนหนึ่งของโลกเกม.
• เรายินดีต้อนรับคุณเข้าสู่ทีมของเรา
• สนใจส่งเรซูเม่มาทางอีเมล์: [email protected].
• เบอร์โทร/Line 0957081268.

Experience:

1 year required

Skills:

Good Communication Skills, Thai, English

Job type:

Full-time

• ดูแล Booking จากสายเรือ / Agent และจัดทำ Booking Confirmation ให้กับลูกค้า.
• จัดทำเอกสาร B/L, ค่าใช้จ่าย, วางบิลลูกค้า.
• จัดทำเอกสารเพื่อเตรียมปล่อย D/O.
• จัดส่ง PRE-ALERT & Debit Note / Credit Note ให้ Agent ต่างประเทศ.
• งานด้านอื่น ๆ เกี่ยวกับงานส่งออก / นำเข้า.
• ติดต่อประสานงานทั้งใน และ นอกองค์กร.
• มีประสบการณ์อย่างน้อย 1-2 ปี.
• มีความสามารถในการสื่อสารที่ดี.
• มีไหวพริบในการทำงาน.
• มีความรับผิดชอบสูง.
• สามารถทำงานเป็นทีมได้.
• มีพื้นฐานด้านภาษาอังกฤษปานกลาง.
• สามารถสื่อสารภาษาจีน ได้ (จะพิจารณาเป็นพิเศษ).
• ประกันสังคม.
• ประกันสุขภาพกลุ่ม.
• ทำงานวัน จันทร์ - ศุกร์.
• ท่องเที่ยวประจำปี.
• โบนัสตามผลประกอบการ.

Job type:

Full-time

• จบการศึกษา &#3617.6 / ปว&#3594. / ปว&#3626. / ปริญญาตรี หมายเหตุ: สำหรับผู้สำเร็จการศึกษาจากคณะครุศาสตร์ นิติศาสตร์ พยาบาลศาสตร์ ออกแบบผลิตภัณฑ์หรือเครื่องประดับ ต้องมีประสบการณ์งานด้าน Chat/Email Agent อย่างน้อย 1 ปี.
• มีประสบการณ์งานบริการลูกค้า (Customer Service) จะได้รับการพิจารณาเป็นพิเศษ.
• มีทัศนคติที่ดี รักงานบริการ มีไหวพริบในการแก้ไขปัญหาเฉพาะหน้า และสามารถทำงานภายใต้แรงกดดันได้ดี.
• มีทักษะการพิมพ์และการใช้แป้นคีย์บอร์ดได้อย่างคล่องแคล่ว (ความเร็วในการพิมพ์ไม่น้อยกว่า 30 คำ/นาที).
• มีความละเอียดรอบคอบในการจัดการข้อมูล และสนใจเรียนรู้เทคโนโลยีใหม่ ๆ.
• มีทักษะการใช้ภาษาไทยที่ดี ทั้งด้านการสื่อสาร การเลือกใช้ถ้อยคำ และการใช้ภาษาอย่างเหมาะสม.
• ให้ข้อมูลและให้บริการแก่ผู้ซื้อและผู้ขายผ่านช่องทางแชทและอีเมล พร้อมจัดการงานค้าง (backlog) อย่างมีประสิทธิภาพ.
• บันทึกข้อมูลการให้บริการในระบบ และประสานงานกับหน่วยงานที่เกี่ยวข้องเพื่อการดำเนินงานที่ราบรื่น.
• สร้างและรักษาความสัมพันธ์อันดีกับผู้ซื้อและผู้ขาย เพื่อเสริมสร้างความพึงพอใจต่อสินค้าและบริการของบริษัทฯ.
• ปฏิบัติงานตามมาตรฐานตัวชี้วัด (KPIs) ที่บริษัทฯ กำหนดได้อย่างมีประสิทธิภาพ.

Job type:

Full-time

• วางแผนการบริหารและจัดการห้องประชุมภายในสำนักงานตามตึกต่างๆในการต้อนรับแขก VIP, ผู้บริหาร, และผู้เข้าร่วมประชุม.
• ควบคุมดูแลการจัดการด้านอาหารและเครื่องดื่มสำหรับแขก VIP, ผู้บริหาร, และผู้เข้าร่วมประชุม.
• กำหนดมาตรฐานในการปฏิบัติงาน เช่น การใช้ห้องประชุม, คู่มือการบริการและการต้อนรับแขก VIP, คู่มือการให้บริการอาหารและเครื่องดื่ม ตลอดจนควบคุมดูแลการใช้ข้อมูลเพื่อวิเคราะห์ จัดทำเป็นฐานข้อมูลเพื่อการพัฒนาบริการ.
• ควบคุมดูแลการจัดการเอกสารของทุกอาคารที่รับผิดชอบ การประสานงานภายในระหว่างส่วนงาน ให้ส่งตามกำหนดและตรวจเช็ครายละเอียดในสัญญาต่างๆ ที่เกี่ยวกับการบริการ บริหารจัดการรายจ่ายของทุกอาคารให้เป็นไปอย่างเหมาะสม และวางแผนในการเพิ่มยอดรายได้จากการบริการอาหารและเครื่องดื่ม.
• จัดการดูแลทรัพย์สินและอุปกรณ์ต่างๆ ให้อยู่ในสภาพปกติพร้อมใช้งานตลอดเวลา.
• Job Skills & Qualifications.
• วุฒิการศึกษาระดับปริญญาตรีขึ้นไปในสาขาการจัดการทั่วไป, การโรงแรม, บริหารธุรกิจ, การบริการ, หรือสาขาอื่นที่เกี่ยวข้อง.
• มีประสบการณ์ในงานบริหารบริการลูกค้า / Hospitality / Facility Management อย่างน้อย 5-7 ปี.
• มีประสบการณ์ในการบริหารจัดการทีมงาน และการวางแผนงบประมาณ.
• หากเคยดูแลบริการสำหรับผู้บริหารระดับสูงหรือแขก VIP จะได้รับการพิจารณาเป็นพิเศษ.
• มีทักษะด้านการวางแผน การบริหารจัดการงานบริการ และการพัฒนากระบวนการทำงาน.
• มีทักษะการสื่อสาร การประสานงาน และมนุษยสัมพันธ์ที่ดีเยี่ยม.
• เข้าใจการบริหารงบประมาณ การควบคุมต้นทุน และสามารถวิเคราะห์ข้อมูลเพื่อพัฒนาคุณภาพบริการได้.
• มีความรู้ด้านการจัดการอาหารและเครื่องดื่มเบื้องต้น และขั้นตอนการบริการแบบมืออาชีพ.
• ใช้โปรแกรม Microsoft Office (โดยเฉพาะ Excel และ PowerPoint) ได้ดี.
• มีความสามารถในการบริหารงานหลายส่วนพร้อมกัน และสามารถแก้ปัญหาเฉพาะหน้าได้อย่างมืออาชีพ.

Skills:

Research, Product Owner

Job type:

Full-time

• Conduct qualitative and quantitative research to understand customer needs, pain points, and behaviors.
• Analyze data to uncover actionable insights and business opportunities.
• Strategic Thinking & Opportunity Framing.
• Analyze customer insights to develop strategic recommendations that align with business goals.
• Identify potential target customer segments based on research, market trends, and business context.
• Uncover strategic gaps and opportunities across customer experience and broader business areas to drive direction and decision-making.
• Customer Journey & Service Design.
• Develop user personas, journey maps, and empathy maps to build a shared understanding of customer needs across teams.
• Map end-to-end customer journeys to identify touchpoints, friction points, and opportunities for new solution or improvement.
• Design service blueprints that illustrate the interactions between customers, employees, and technology, enabling seamless service delivery.
• Map end-to-end customer journeys, identifying touchpoints, friction, and improvement opportunities.
• Create user personas, journey maps, and empathy maps to align teams on customer needs.
• Develop service blueprints to visualize interactions between customers, employees, and technology.
• User Testing & Validation.
• Plan and conduct user testing to validate concepts and solutions.
• Synthesize feedback to refine experiences and ensure customer relevance.
• Stakeholder Collaboration.
• Facilitate workshops with business stakeholders to co-create solutions.
• Partner with cross-functional teams (Product Owner, Product Manager, Developers, Marketing, Sale..
• Key Deliverables.
• Customer Research and Strategic Opportunity Decks.
• Insight summary with actionable recommendations.
• User personas, customer journey maps, and empathy map.
• Service blueprints and experience design proposals..
• 3-5 years of experience in customer experience, service design, or UX research.
• Strong knowledge of research methodologies (qualitative & quantitative).
• Hands-on experience with journey mapping, service blueprinting, and usability testing.
• Excellent facilitation skills for stakeholder workshops and co-creation sessions.
• Strong analytical skills and ability to translate data into actionable insights.
• Effective communicator with cross-functional collaboration experience.
• Background in banking or financial services industry preferred.
• Familiarity with banking products, services, and customer behaviors is an advantage..
• Applicants can read the Personal Data Protection Announcement of the Bank's Human Resources Function by typing the link from the image that stated below.
• (https://krungsri.com/b/privacynoticeen).
• Remark: The bank needs to and will have a process for verifying personal information related to the criminal history of applicants before they are considered for employment with the bank.
• Only shortlisted candidates will be contacted".
• FB: Krungsri Career.
• LINE: Krungsri Career..

Experience:

7 years required

Skills:

Business Development, Problem Solving, Quantitative Analysis, English

Job type:

Full-time

• Bachelor s degree or equivalent diploma.
• Dynamic leader with experience and passion for managing large and diverse teams across multiple workflows in a fast-paced environment, able to deal with rapid change and ambiguity.
• Minimum 2+ years' of people management experience as a Sr Manager in Fraud and Risk Operations in Payment System that includes Fraud chargebacks, Customer Complaints and Escalations too.
• Strategic thinker with strong analytical and problem-solving skills.
• 10+ years of experience in operations, preferably in BPO/ITES industry.
• 7+ years of people management experience, including managing managers, and a strong desire to develop team members.
• Empathy for the Social community platform users and passion to create an exceptional user experience and provide outstanding support.
• Excited to be part of a global operations teams, design effective business operations, tackle complex problems, and develop individual team members.
• Adaptable and energized by a fast-paced environment; Significant experience in a complex fast paced environment.
• Excellent written and verbal communication skills.
• Having high cultural awareness of political and social situations is a plus!.
• Proficiency in English and Thai is highly preferred (depends on the market assignment).
• Build a positive relation with Client in order to create new business opportunities.
• Identify potential risks and opportunities of improvement in the process and suggest solutions.
• Responsibilities:Manage the overall performance and governance of the Statements of Work (together with Vendor Account Management / Business Development). Manage the day-to-day operations in accordance with requirements and SLAs set out in SOW. Prompt identification and resolution of Service delivery issues including implementation of preventative measures. Transition management during set up phase or expansion phases.
• Establish the Vendor infrastructure necessary to perform the Services, including all technology, financial, human resources, security, facilities and communication resources. Install all Service delivery processes and Service Level reporting mechanisms.
• Provide exceptional people management, mentorship and career development to members of the team, including Managers, TLs, and Agents, achieve low attrition levels and high employee engagement. Flag and escalate business risks timely to the Client and Stake holders.
• Lead the group of Managers and drive process deliveries and process excellence through consistent monitoring and critical inputs.
• Ability to Deep Dive on customer complaints and appeal cases received from business line including user appeal document, user analysis and trend analysis.
• Ability to Deep Dive on completed transactions that being flagged with high-risk flag for post manual review to evaluate if is a potential fraud, and instantly share fraud trend to fraud strategy team. Strictly following chargeback operation standard SOP and requirement to handle representment case.
• Ability to guide the team on completing the chargeback cases within SLA/Pre-set time given, ensuring all the representment documents are gathered correctly and match the case with chargeback reason.
• Provide mentorship, guidance and career development to direct reportees and members of their team. Lead a high-performing team through an exciting transition to build problem solving, critical thinking, analytical and technical capabilities which will enable the department to develop deeper, more scalable solutions.
• Establish team goals and work with direct reports on strategies for executing, measuring progress and sharing results. Deliver projects involving quantitative analysis, industry research, and strategy development, working directly with global cross-functional teams to problem solve analytical approaches and develop solutions.
• Identify actionable insights, suggest recommendations, and influence team strategy through effective communication.
• Protect Clients ecosystem, prevent fraudulent activity, enforce our TOS and policies, ensuring compliance across a global user base of millions.
• Drive Managers and Operations teams to deliver value adds, continuous improvements, and productivity/quality gains.
• Streategize and execute Client/Leadership directions and decisions following the change management process.
• Mantain an effective Client relationship with proactive communication followed by POA and closed loop.

Experience:

5 years required

Skills:

Marketing Strategy, Digital Marketing, Branding

Job type:

Full-time

• Develop and execute sales strategies across all online and E-Commerce platforms (Shopee, Lazada, TikTok Shop, Line, Website, etc.) to achieve business targets..
• Oversee the entire sales funnel - from traffic generation to conversion - ensuring an optimized customer journey..
• Develop and implement monthly promotional plans, including campaign initiatives, product bundling, and discount programs to maximize brand visibility and sales growth..
• Analyze and monitor online sales performance, market trends, and competitor activities to identify growth opportunities and adjust strategies accordingly..
• Lead sales team and collaborate with the Marketing, Digital, Customer Service, and Finance teams to execute successful promotional campaigns..
• Manage stock levels, pricing strategies, order processing, and logistics coordination across online channels..
• Monitor KPIs and provide reports and insights to senior management, with clear action plans for continuous improvement..
• Manage and control the sales budget, ensuring optimal ROI from promotions and platform investments..
• Build strong relationships with marketplace platforms and key business partners..
• Establish workflows to ensure consistent execution and service quality across all online touchpoints..
• Bachelor s degree or higher in Business Administration, Marketing, or related fields..
• Minimum 3-5 years of experience in E-Commerce or online sales; at least 1-2 years in a managerial or team lead role..
• Strong understanding of product lifecycle management and consumer behavior in the digital space..
• Proven experience working with major E-Commerce platforms (Shopee, Lazada,TikTok etc.) including both frontend and backend operations..
• Excellent leadership and team development skills..
• Analytical mindset with the ability to translate data into actionable insights..
• Able to manage multiple projects and priorities in a fast-paced, deadline-driven environment..

Skills:

Negotiation, English

Job type:

Full-time

• To develop Mall Fashion Jewelry Sport wear and Gear paradise to achieve goal target.
• To assist Senior Leasing Manager in assigned project & able to manage related stakeholders to deliver result as plan.
• To deliver good choices, good shopping environment and good shopping satisfaction to customers by recruiting right tenants and arranging appropriate tenant mix to serve customers needs in each location.
• To support, coordinate, and liaise between tenants and our Tesco related functions (such as construction team, tenant coordinators, and etc.) with design and construction requirements.
• To catch up with new shopping mall trend and opportunity to upgrade our existing malls in term of range offers.
• To maximize utilization of mall space.
• To have quarter business review with key tenants in order to share best practices and knowledge, to understand and solve tenants issues as well as to improve their business performance.
• To liaise between tenant and mall operation team to solve tenant operation problems such as water leakage.
• To treat tenants in fair and responsible manner.
• To make relationship with SME strength franchisor to expand branches.
• To find new opportunity to develop mall space for increase income.
• Bachelor s degree in related fields.
• At least 5 years leasing experience.
• Able to travel alone throughout Thailand.
• Strong negotiation skills and customer service mind.
• Ability to plan, organize work, and work under pressure.
• Marketing and consumer products selling skills are an advantage.
• Good command of English.
• CP AXTRA | Lotus's
• CP AXTRA Public Company Limited.
• Nawamin Office: Buengkum, Bangkok 10230, Thailand.
• By applying for this position, you consent to the collection, use and disclosure of your personal data to us, our recruitment firms and all relevant third parties for the purpose of processing your application for this job position (or any other suitable positions within Lotus's and its subsidiaries, if any). You understand and acknowledge that your personal data will be processed in accordance with the law and our policy. .

Skills:

Business Development, Statistics, SQL

Job type:

Full-time

• Develop and lead a cross-business data strategy roadmap, aligned with PTG's growth objectives across both Oil and Non-Oil sectors.
• Partner with business units (e.g., Fuel Retail, Food Services, Logistics, Membership, CRM) to uncover customer insights, market opportunities, and operational efficiencies through data.
• Lead deep-dive analyses using data to identify new revenue streams, improve customer retention, and support strategic decisions.
• Act as a business translator - turning complex data into strategic insights that can be clearly communicated and executed by non-technical teams.
• Collaborate with internal teams (Data Engineering, BI, Data Science) to ensure data solutions are relevant, scalable, and integrated with business needs.
• Evaluate and prioritize data-led initiatives that create tangible business impact or cost optimization.
• Support new business development by identifying trends and growth opportunities through customer, product, and market data.
• Champion a data-first culture across PTG s ecosystem, encouraging business units to embed data into their decision-making processes.
• Define performance metrics and impact KPIs for strategic initiatives, ensuring continuous improvement and visibility to leadership.
• Bachelor s or Master s degree in Statistics, Analytics, Mathematics, Engineering, Business, Economics, or related field.
• 8+ years of experience in data strategy, analytics, or business development, ideally within large organizations or cross-sector environments.
• Strong foundation in statistical thinking, logic, and analytical problem-solving.
• Proven ability to convert data into business outcomes, ideally across different business verticals.
• Experience in managing and influencing senior stakeholders across business functions.
• Proficient in data tools and languages such as SQL, Python/R, Tableau, Power BI, or equivalent.
• Strong business judgment with experience working at the intersection of data, strategy, and commercial growth.
• Excellent communication and data storytelling skills; able to simplify complex topics for executive stakeholders.
• Experience in Retail or Multi-Business Conglomerates.
• Background in consulting, corporate strategy, or innovation-led roles.
• Familiarity with customer lifecycle analytics, loyalty programs, or CRM data.

Skills:

Social media

Job type:

Full-time

• Customer Interaction - Respond to customer inquiries via email, phone, chat, or social media promptly and professionally.
• Order Management - Assist customers with placing orders, tracking shipments, and processing returns or exchanges.
• Issue Resolution - Address and resolve customer complaints or issues, such as defective products or delivery problems, ensuring a satisfactory outcome.
• Feedback Collection - Gather customer feedback to improve products, services, and the overall customer experience.
• Knowledge Sharing - Stay updated on product knowledge and policies to provide accurate information to customers.
• System Navigation - Utilize CRM software to document, track, and manage customer interactions and profiles.
• Collaboration - Work with other departments, like logistics or operations, to ensure customer needs are met.
• Sales Support - Advise customers on product choices, promotions, and features to support sales efforts.
• Follow-up - Conduct follow-up communications to ensure that customer issues have been resolved to their satisfaction.

Skills:

Sales, Product Development, Procurement

Job type:

Full-time

• Analyze market trends, consumer behavior, and competitor insights to develop proactive strategies for customer acquisition.
• Develop retention strategies and CRM programs to increase customer loyalty and lifetime value.
• Product Portfolio Strategy & Lifecycle Management.
• Define product strategies that align with market needs, and manage the full product lifecycle.
• Collaborate with product development and procurement teams to select high-potential items and enhance product value.
• Multi-Channel Sales & Distribution Management.
• Plan and manage both offline (physical stores) and online (e-Commerce) sales, including B2B channels.
• Explore and develop new sales opportunities via emerging platforms such as marketplaces, mobile apps, and franchising.
• Brand & Marketing Communications Management.
• Drive consistent brand communication across all platforms, aligned with brand positioning.
• Supervise advertising, public relations, digital marketing, and brand image campaigns.
• Team Development & Leadership.
• Structure and lead agile marketing and sales teams aligned with business goals.
• Foster team capability through continuous skill development, career path planning, and succession management.
• Strategic Partnership Development.
• Build partnerships with automotive brands, relevant product suppliers, insurers, and after-sales service providers to boost sales value.
• Negotiate commercial terms that benefit the organization and support long-term collaboration.
• Data Analytics & Performance Measurement.
• Oversee analytics of sales performance, campaign effectiveness, and customer behavior to support strategic planning.
• Prepare sales and marketing performance reports for executive management.
• Budget Control & Risk Management.
• Manage sales and marketing budgets efficiently within the defined framework.
• Anticipate market risks and proactively plan mitigation strategies.
• Bachelor s degree or higher in Marketing, Business Administration, or a related field.
• A Master s degree in Strategic Marketing, Brand Management, or Digital Business is a plus..
• Minimum 12 years of experience in senior marketing and sales roles.
• Proven track record in industries such as retail, automotive, spare parts, or related FMCG sectors.
• Strong leadership experience in managing large teams and driving omni-channel marketing initiatives..

Skills:

Human Resource Management, IC License, English

Job type:

Full-time

• Serve as primary contact person in handling inbound & outbound services for all enquiries, service requests and complaint handling from end customer, agents, business partners, etc. both of voice and non-voice services in daily to urgent and complex issues.
• Handle and resolves complicated complaint, discrepancies and clarifications needed with a level of service that exceeds customers expectations.
• Work with other departments and business partners for any service requirements requi ...
• Provide feedback / suggestion to Senior team members for any service need to be improved.
• Seize opportunities to upsell products when they arise.
• Build sustainable relationships and engage customers by taking the extra mile.
• Support the project implementation and perform any extra job assigned.
• Provide the case handling consultation to junior staff for the superior service with accuracy to the customer.
• Being a mentor for staff and new joiners.
• Bachelor or higher degree in business computer, marketing, organizational psychology or human resource management.
• IC License is a plus.
• At least 3-5 years experiences in customer service or customer experience related fields.
• Broad knowledge and experience in life insurance is required.
• Excellence communication in both Thai and English..

Skills:

Sales, Product Development, Quality Assurance

Job type:

Full-time

• Act as the internal subject matter expert for a designated category, possessing in-depth knowledge of product quality, market characteristics, seasonal availability, and technical specifications.
• Provide expert guidance and support to both internal teams and external customers.
• Develop and deliver comprehensive training sessions for the field sales force on new and existing products.
• Educate sales team on key sourcing practices, product features and benefits, and effective strategies for leveraging vendor and supplier relationships to drive sales.
• Proactively monitor and analyze market trends, including consumer preferences, new product innovations, and shifts in supply chain dynamics.
• Regularly assess the quality, pricing, and strategies of competitors to inform our own business and pricing decisions.
• Identify, develop, and manage a portfolio of high-value customers. Formulate and execute targeted promotional campaigns and programs to increase sales volume and profitability within this customer segment.
• Cultivate and maintain strong working relationships with key suppliers and vendors.
• Collaborate to ensure a consistent and high-quality product supply, negotiate favorable terms, and explore opportunities for exclusive product development or promotions.
• Bachelor's degree in a related field (e.g., Business, Supply Chain, Food Science) preferred.
• A minimum of 5 years of experience in sales, category management, or product management, with a proven track record of success in a food service, wholesale, or distribution environment.
• Significant years of experience in a product specialist or technical role, with a track record of successfully influencing sales teams and business outcomes.
• Proven, deep-level expertise in a specific food category with a solid understanding of food science, quality assurance, and supply chain dynamics.
• Advanced Problem-Solving: Ability to analyze complex issues and provide clear, effective solutions.
• Strategic Influence: Proven ability to build credibility and influence senior stakeholders without direct authority.
• Traits: Exceptionally detail-oriented, highly credible, and an outstanding communicator capable of presenting to large groups and senior management.

Skills:

Legal

Job type:

Full-time

• The role will lead the establishment, governance, and operational execution of enterprise-wide frameworks and processes for customer data privacy, consent management, data subject rights (DSR), and enterprise customer master data management. This role ensures that the Bank s customer data practices meet the highest regulatory and operational standards, working in close collaboration with the Compliance function to align with the Bank s privacy data policies. The position carries direct responsibility for managing the business application owners of key platforms within this scope.
• For the detailed scope of work.
• 1) Data Privacy Notice Management.
• 2) Privacy Data Retention Management.
• 3) Customer Consent Management.
• 4) Customer Data Subject Rights (DSR) Management.
• 5) Enterprise Customer Master Management.
• Collaborate with the Compliance function to ensure governance frameworks adhere to the Bank s Privacy Data Policy and applicable regulations (e.g., PDPA, NCSC).
• Supervise regular execution of data privacy notice management across all business units.
• Govern privacy data retention processes in line with approved frameworks and regulatory obligations.
• Ensure that operational processes for customer consent, DSR, and master data management are effectively embedded into business operations.
• 1) Customer Consent Management Platform.
• 2) DSR Management Platform.
• 3) Enterprise Customer Master Platform.
• Lead project implementations to ensure platform enhancements and integrations meet governance, operational, and regulatory requirements.
• Act as the key liaison between operational teams, Compliance, IT, Legal, and business units on privacy and customer data governance matters.
• Chair or participate in governance forums related to customer data privacy and master data management.
• Provide training, guidance, and advisory support to teams on governance processes.
• Apply now if you have these advantages.
• Minimum 12-15 years of experience in data governance, privacy, or enterprise data management within financial services, including at least 5 years in a senior leadership role.
• Bachelor or Higher in information management, Data Governance, Information Technology, Law, or Business Administration.
• Professional certifications in Data Privacy (e.g., DPO Professional Certificate - Thailand, CIPP/E, CIPM), Data Governance (e.g., CDMP), or Project Management (e.g., PMP, PRINCE2) are strongly preferred.
• Strong knowledge of financial sector regulations, with emphasis on PDPA and Bank of Thailand data governance requirements.
• Proven track record in designing and operationalizing data governance frameworks in large, regulated organizations.
• Hands-on experience in managing enterprise customer master data platforms and privacy-related systems (consent, DSR).
• Demonstrated success in leading cross-functional teams, including direct supervision of business application owners.
• Corporate Banking knowledge: Enterprise Customer Data Management, Core banking, Customer Consent, DSR.
• Familiarity with banking operational risk and regulatory compliance frameworks for DSIB institutions.
• Why join Krungsri?.
• As a part of MUFG (Mitsubishi UFJ Financial Group), we a truly a global bank with networks all over the world.
• We offer a striking work-life balance culture with hybrid work policies (2 days in office per week).
• Unbelievable benefits such as attractive bonuses and many more..
• Apply now before this role is close. **.
• FB: Krungsri Career(http://bit.ly/FacebookKrungsriCareer [link removed]).
• LINE: Krungsri Career (http://bit.ly/LineKrungsriCareer [link removed]).
• Talent Acquisition Department
• Bank of Ayudhya Public Company Limited
• 1222 Rama III Rd., Bangpongpang, Yannawa, Bangkok 10120.
• หมายเหตุ ธนาคารมีความจำเป็นและจะมีขั้นตอนการตรวจสอบข้อมูลส่วนบุคคลเกี่ยวกับประวัติอาชญากรรมของผู้สมัคร ก่อนที่ผู้สมัครจะได้รับการพิจารณาเข้าร่วมงานกับธนาคารกรุงศรีฯ.
• Remark: The bank needs to and will have a process for verifying personal information related to the criminal history of applicants before they are considered for employment with the bank..
• Applicants can read the Personal Data Protection Announcement of the Bank's Human Resources Function by typing the link from the image that stated below.
• EN (https://krungsri.com/b/privacynoticeen).
• ผู้สมัครสามารถอ่านประกาศการคุ้มครองข้อมูลส่วนบุคคลส่วนงานทรัพยากรบุคคลของธนาคารได้โดยการพิมพ์ลิงค์จากรูปภาพที่ปรากฎด้านล่าง.
• ภาษาไทย (https://krungsri.com/b/privacynoticeth).