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Experience:

3 years required

Skills:

Management

Job type:

Full-time

• ดูแลทีมและการทำงานประจำวัน.
• ดูแลและช่วยซัพพอร์ตทีม Owner Relation ในการทำงานประจำวัน.
• ติดตามการทำงานของทีม การกระจายงาน และคุณภาพการตอบเจ้าของทรัพย์สิน/เจ้าของห้อง.
• ช่วยจัดการเคสที่มีปัญหาซับซ้อน พร้อมช่วยปรับปรุงวิธีการทำงานของทีมให้ดีขึ้น.
• ดูแลความสัมพันธ์กับเจ้าของทรัพย์สิน.
• สร้างและดูแลความสัมพันธ์ที่ดีกับเจ้าของทรัพย์สิน/เจ้าของห้อง.
• ดูแลเรื่องข้อร้องเรียน การต่อสัญญา และปัญหาสำคัญต่าง ๆ.
• ประสานงานและสื่อสารกับเจ้าของทรัพย์สิน/เจ้าของห้องให้รวดเร็วและเหมาะสม.
• พัฒนาระบบและการทำงานภายใน.
• ช่วยพัฒนาขั้นตอนการทำงานให้ทีมทำงานได้ง่ายและมีประสิทธิภาพมากขึ้น.
• จัดทำและดูแลระบบติดตามงาน รายงาน และเครื่องมือที่ใช้ภายในทีม.
• ทำงานร่วมกับทีมอื่นเพื่อช่วยปรับปรุงการทำงานและลดงานที่ซ้ำซ้อน.
• พัฒนาระบบและการทำงานภายใน.
• ติดตามผลการทำงานและเป้าหมายของทีม.
• วิเคราะห์ปัญหาที่เกิดขึ้นและความคิดเห็นจากเจ้าของทรัพย์สิน/เจ้าของห้อง.
• สรุปรายงานและเสนอแนวทางพัฒนาการทำงานของทีม.
• ทักษะและคุณสมบัติ.
• มีประสบการณ์ทำงาน 3-5 ปี ในสายงานดูแลลูกค้า ดูแลความสัมพันธ์ลูกค้า ดูแลที่พัก อสังหาริมทรัพย์ โรงแรม หรือสายงานที่เกี่ยวข้อง.
• เคยดูแลหรือบริหารทีมขนาดเล็กมาก่อน.
• สื่อสารดี และดูแลความสัมพันธ์กับลูกค้าหรือเจ้าของได้ดี.
• สามารถทำงานในสภาพแวดล้อมที่เปลี่ยนแปลงรวดเร็วได้.
• มีทักษะในการจัดการงานและแก้ปัญหา.
• ใช้งานโปรแกรมหรือเครื่องมือสำหรับจัดการข้อมูลและติดตามงานได้.
• สามารถดูข้อมูล รายงาน หรือสถิติต่างๆ แล้วนำมาวิเคราะห์ต่อได้.
• มีทักษะการสื่อสารที่ดี สามารถดูแลและพูดคุยกับเจ้าของทรัพย์สิน/เจ้าของห้อง ได้อย่างเหมาะสม.
• สามารถสื่อสารภาษาอังกฤษได้ในระดับพื้นฐาน.
• This is an opportunity to take ownership of a critical function in a fast-scaling company. If you enjoy solving operational challenges, leading teams, and leveraging technology to improve service quality, we encourage you to apply.
• Join us and help shape the future of serviced living in Bangkok.

Skills:

Product Owner, Web Services, Kafka, Cloud Computing, .NET

Job type:

Full-time

• Identifies, analyzes, and solves product issues.
• Identifies product backlog and keeps re-evaluating the backlog.
• Design how your product will used for both customers and back-office staff.
• Track product performance to analyze the successful completion of short- and long-term goals.
• Track the data/issue/technical log at every stage of the product. Analyze these data/issue logs regularly to make proper adjustments to the product backlog and action plan.
• Understand and identify business needs, suggest and launch impactful projects to help improve business and operational performance, and launch new digital products.
• Develop a plan and approach for UAT and business deployment, including training and documentation.
• User journey and service design - Understanding how to create a proper user journey and service design for digital products/services.
• SQL Server.
• Web services.
• API testing tool.Net.
• Cloud technology.
• Knowledge in Google cloud would be an advantage.
• Kafka.

Experience:

2 years required

Skills:

Japanese, English

Job type:

Full-time

• Be available to answer all inbound calls in a timely and efficient manner by maintaining a business-like manner at all times.
• Actively contact new owners/members to welcome owners/members to the MVW family by providing advise and guidance on their vacation planning as well as their FDB assignment.
• Verify Owner/Member account information (name, address and phone number) when appropriate during all the call.
• Acknowledge and answer any written correspondence received from owners/members in a timely and efficient manner not exceeding 48 hours unless otherwise directed by management.
• Ensure that all policies and procedures that are outlined in MySource are followed to ensure that all Owners/Members receive the same excellent service through consistently correct answers.
• Utilize Siebel to document all exceptions, complex service issues, problem, concerns, resolution and as directed by management, to ensure that an accurate owner history is kept.
• Use all available support systems and resources to resolve owner's concerns including but not limited to: Emails, Words, Excel, MySource, Universe, CRIS, PURE, OSCAR, iServices, Siebel, MorgageServe, PSAR, International Liaison, Superuser, Web user admin. TimeshareWare and other programs.
• To develop and maintain a good working relationship with other MVW and Partner departments including but not limited to International Liaison, Sales sites, Concierge on site, Exchange Company, Finance department and New Owner Administration.
• To ensure that all issues are responded to and closed within a satisfactory period of time and if necessarily follow up with resorts and Customer Resolution in order to resolve issue.
• Anticipating the Owner's/Members' needs and being flexible in responding to them so that we may deliver the service and program they value.
• Assist owners/members with finance-related issues, including Maintenance fee collection and account status enquiries.
• Assist with owners/members exchange requests and liaise with Marriott Rewards and Exchange Company accordingly, including membership requests, confirmations, account updates and certificate issuance/renewal.
• Provide New Owners/Members Education as and when required.
• To adhere to Standard Operating Procedures of Vacation Experience, Marriott Vacation Worldwide Standard Operating Procedures, and any Local Standard Operating Procedures.
• To maintain a clean, neat, well organized work place which projects a professional atmosphere and free of hazards.
• To maintain a traditional and attitude of having the desire to provide excellent service to fellow colleagues in the centre and to all customers. This, in turn, will support our efforts to provide excellent service to customers and to peers of the operations. To response sensitively to the needs and feeling of others, regardless of status or position, to accept interpersonal difference, and to maintain rapport.
• Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.

Experience:

3 years required

Skills:

Product Owner

Job type:

Full-time

• Build/design/develop business capabilities and transform KKP products and services to serve customers through digital channels.
• Own/prepare business activities, collaborate with cross-functional teams in KKP to manage and launch product releases on time.
• Understand and analyze customer needs, align product roadmap to strategic goals and ensure customer experience improvement.
• Research and analyze market, the users, and product roadmaps to compete in financial industry.
• Develop appropriate customer journey and detailed specifications for product features as well as business flows/diagrams for the development team to clearly understand.
• Collaborate with call center team, app support team and IT team to investigate and solve issues on digital channels.
• Collaborate with development team, UXUI designer team and tester team to ensure quality of minimum viable product (MVP) prior to product release.
• Bachelor's degree in business administration, computer science or related.
• Have experience in product owner, business analyst or related fields.
• Excellent interpersonal skill and administrative skill.
• Good analytical skill and acumen in business logic.
• Proactive attitude and self-motivate.
• Good communication and active listening skill.
• Contribution to work and can work under pressure.
• Understand and experience with Agile methodology is advantage Specific knowledge and skill / ความรู้เฉพาะตำแหน่ง.

Skills:

Product Owner, Energetic, English

Job type:

Full-time

• End to end team output strategy from inception to production.
• Collaboration with stakeholders to ensure the digital vision and products align within team strategy and requirements.
• Accountable for product-specific KPIs once solution enters production and communicate regular tracking to stakeholders.
• Utilize market and industry knowledge to translate user needs into user stories and acceptance criteria for their team. Maintain a backlog of 3 to 4 sprints ahead of the team.
• Work closely with CPO to establish each product's business value and support messaging, communication, and customer outreach as necessary.
• Facilitate release planning with stakeholders as well as weekly demos.
• Integrate usability studies and research into product requirements to enhance user satisfaction and ensure customer driven design.
• Align outward facing product requirements and stakeholders.
• Ability to develop methods and promote work standards among other employees of the company.
• Proven skills in managing staff, coaching, resolving conflicts.
• Strong communication skills to teach and convey messages in a professional form.
• Ability to create an atmosphere of trust and comfortable/ efficient work environment.
• Belief in a non-hierarchical culture of interaction, openness to new ideas and continuous improvement.
• Proven knowledge of standard concepts, practices, and procedures within the retail industry.
• Experienced in working in the development of B2C digital products.
• Strong collaborator with cross-functional teams from tech, design, and business.
• Experienced with managing data ingestion, storage, and processing, and collaborate with data professionals to design and implement advance analytics capabilities.

Experience:

7 years required

Skills:

Product Owner, English, Thai

Job type:

Full-time

• Own the product roadmap for Price & Promotion Digitization - pricing workflows, promotion management, and promotion funding.
• Drive adoption of live features - work with business and commercial teams to increase digital usage and reduce manual overrides.
• Lead the promotion funding workflow end to end - buyer initiation on Commercial Hub, supplier confirmation via MSP.
• Manage and improve pricing strategies.
• Own Amt Off Promotions, Loyalty Point Promotions, Simple and Complex Promotion digitization.
• Identify system gaps and translate them into prioritised backlog items with clear PRDs.
• Run sprint delivery with the tech team - backlog management, sprint planning, UAT, and release coordination.
• Collaborate with the Price & Promotion Optimization squad (AI/ML pricing) to ensure data and workflow alignment.
• 4-7 years of product management experience, ideally with commercial, pricing, or promotion workflows in a retail or wholesale environment.
• Strong ability to take ownership of a live product and drive adoption - not just build new features.
• Experience working with buyers, category managers, and commercial operations teams as primary stakeholders.
• Comfortable working across two platforms - Commercial Hub (buyer side) and a supplier portal (supplier side).
• Detail-oriented with strong process thinking - able to map complex promotion workflows and translate them into product requirements.
• Strong communication skills - able to manage business stakeholders and tech teams simultaneously.
• Fluency in English; Thai is an advantage.
• Nice to Have.
• Prior experience with pricing or promotion systems in retail - RMS, Oracle Retail, or similar.
• Familiarity with supplier funding or trade terms workflows.
• Experience in wholesale, hypermarket, or large-format retail environments.
• Understanding of B2B pricing models and fresh food pricing complexity.

Experience:

3 years required

Skills:

Product Owner

Job type:

Full-time

• Bangkok, Thailand (Hybrid).
• Full-time.
• Workplace: hybrid.
• Department: Data, Product & Technology.
• We are seeking a Product Owner for our Data Products to help shape and prioritize dashboards, analytics tools, and data platform features that solve real business problems. In this role, you will work closely with business stakeholders, data teams, engineers, BI analysts, and designers to define what should be built, why it matters, and how it can be delivered effectively. This role involves working closely with cross-functional and international teams across different business functions to deliver impactful and usable data products.
• This is a great opportunity for someone who is comfortable working with evolving data, unclear requirements, and cross-functional teams as you will play a key role in turning business needs into focused, usable data products with clear purpose, scope, and value.
• Lead product discovery by identifying user needs, business problems, personas, and use cases for dashboards and data products.
• Translate business requirements into clear product requirements, acceptance criteria, and prioritized backlog items.
• Define scope, non-scope, trade-offs, and priorities based on business value, user impact, data readiness, and delivery capacity.
• Work closely with BI, engineering, and design teams to ensure solutions are usable, actionable, and aligned with real business workflows.
• Clarify requirements during development and help the delivery team avoid ambiguity, rework, and scope creep.
• Validate dashboards and features against acceptance criteria before release.
• Communicate known data limitations, assumptions, and release notes clearly to stakeholders.
• Collect user feedback and usage signals to improve existing dashboards, features, and product direction.
• Support leadership with visibility into product priorities, decisions, and trade-offs.
• At least 3 years of experience as a Product Owner, Product Manager, Business Analyst, or similar role.
• Strong data literacy and comfort working with imperfect, incomplete, or evolving data.
• Ability to translate business needs into clear, buildable product requirements.
• Strong prioritization, scope management, and decision-making skills.
• Excellent communication and stakeholder management skills.
• Ability to work effectively with both technical and non-technical teams.
• Experience with BI tools such as Power BI, Tableau, Looker, or similar platforms is a plus.
• Background in analytics, business analysis, data products, or data platform initiatives is preferred.
• Self-motivated, structured, and proactive in solving product and business problems.
• Experience working in fast-paced, international, and cross-functional environments.
• Apply.
• Apply at Cube](https://apply.workable.com/cube-asia/j/A919110951/apply).

Experience:

8 years required

Skills:

Product Owner, Architecture, English, Thai

Job type:

Full-time

• Own the product roadmap for POS, Back Office, and E-Payment systems across Makro Thailand.
• Become the primary domain SME for POS/BO technology - understanding system architecture, integration points, and business operations.
• Lead the Makro Philippines POS/Back Office initiative - drive vendor governance, requirements alignment, and discovery with Vendor.
• Define and prioritize features and system enhancements in close collaboration with Store Operations, Finance, and IT teams.
• Write PRDs, manage the product backlog, and deliver features in close partnership with the tech team.
• Manage cross-functional stakeholders across Thailand and Philippines operations.
• Establish structured product ownership practices in a domain that currently operates without a dedicated PO.
• 5-8 years of product management or product ownership experience with POS, retail technology, or store operations systems.
• Strong understanding of POS architecture, back office processing, and payment integration in a retail environment.
• Experience managing vendor relationships and driving requirements in vendor-led implementations.
• Ability to operate as a domain SME - not just a facilitator, but a product expert who can challenge and guide technical decisions.
• Comfortable working across multiple geographies - Thailand and Philippines scope requires flexibility and cross-cultural collaboration.
• Structured thinking and strong stakeholder management across business and technology teams.
• Fluency in English; Thai is an advantage.
• NICE TO HAVE.
• Prior experience with POS/payment vendor implementations.
• Experience in wholesale, hypermarket, or large-format retail environments.
• Familiarity with Oracle Retail or similar ERP-integrated retail operations platforms.
• Experience in cross-country technology rollouts or multi-market programmes.

Experience:

7 years required

Skills:

Product Owner, English, Thai

Job type:

Full-time

• Own the product roadmap for supplier onboarding and lifecycle management on MSP.
• Improve supplier registration, verification, and portal activation workflows.
• Reduce onboarding cycle time and increase the supplier self-service rate.
• Manage supplier profile and data management features - updates, deactivation, role access.
• Partner with supplier-facing commercial teams to understand pain points and prioritize improvements.
• Write PRDs, manage backlog, and lead sprint delivery in close collaboration with the tech team.
• 4-7 years of product management experience with a background in B2B platforms, supplier portals, or operations-facing products.
• Strong track record of improving workflows and driving user adoption on an existing product.
• Ability to manage multiple stakeholders - commercial, tech, finance, and supplier-facing teams.
• Detail-oriented with strong process thinking.
• Fluency in English; Thai is an advantage.
• Nice to Have.
• Experience in retail, wholesale, or FMCG supplier management.
• Prior experience with Makro Supplier Portal (MSP) or similar supplier-facing platforms.
• Familiarity with ERP-integrated supplier workflows (Oracle, SAP).

Experience:

7 years required

Skills:

Product Owner, Oracle, ERP, English, Thai

Job type:

Full-time

• Own the product roadmap for cost management workflows on Commercial Hub and Oracle RMS.
• Manage and improve cost change registration, approval, and update workflows end-to-end.
• Work closely with buyers, category managers, and finance to understand cost data pain points and prioritize fixes.
• Drive vendor compliance - increase the % of vendors submitting cost changes through the digital system.
• Collaborate with the Oracle RMS team to ensure cost data integrity across integrated systems.
• Write PRDs for all new features and enhancements; manage backlog and sprint delivery with the tech team.
• Monitor and reduce cost data errors, disputes, and manual workarounds.
• 4-7 years of product management experience, ideally with B2B workflows, ERP-integrated systems, or commercial operations platforms.
• Strong understanding of cost and pricing data flows in retail or wholesale environments.
• Experience working with finance, buying, or category management stakeholders.
• Detail-oriented with strong process thinking - able to spot workflow gaps and translate them into product requirements.
• Comfortable working with legacy system constraints (Oracle RMS or similar ERP).
• Fluency in English; Thai is an advantage.
• Nice to Have.
• Prior experience with Oracle Retail Merchandising System (RMS) or similar retail ERP platforms.
• Experience in retail, wholesale, or FMCG cost management or buying operations.
• Familiarity with supplier cost negotiation workflows and vendor master data management.

Skills:

Product Owner, English, Thai

Job type:

Full-time

• Nawamin Road, Thailand (Hybrid).
• Full-time.
• Workplace: hybrid.
• Department: Product.
• Your Challenge.
• Senior Manager - Product Owner creates product roadmap and defines the strategic vision for their team driven by the overall vision. They have a deep understanding of the target market/industry and build close relationships with key stakeholders to ensure that the team's effort is aligned with overall strategy. A Senior Manager Product Owner manages dependencies with other team's functions while identifying, building and managing strategic partnership across the different teams.
• You will closely within their team to ensure business value and user feedback is translated into new developments when necessary. You will be accountable for specific business KPIs based on the area of the product they are focused on.
• Design and build robust data pipelines to enable data-driven business insights and enhance customer experience.
• Lead engineer teams to define, develop, and integrate automated solutions for various operations related to commercial.
• End to end team output strategy from inception to production.
• Collaboration with stakeholders to ensure the digital vision and products align within team strategy and requirements.
• Accountable for product-specific KPIs once solution enters production and communicate regular tracking to stakeholders.
• Utilize market and industry knowledge to translate user needs into user stories and acceptance criteria for their team. Maintain a backlog 3 to 4 sprints ahead of the team.
• Works closely with CPO to establish each product's business value and support messaging, communication, and customer outreach as necessary.
• Facilitates release planning with stakeholders as well as weekly demos.
• Integrates usability studies and research into product requirements to enhance user satisfaction and ensure customer driven design.
• Align outward facing product requirements and stakeholders.
• Proven knowledge of standard concepts, practices, and procedures within the grocery/ food supply chain.
• Strong collaborator with cross-functional teams from tech, design, and business.
• Proven knowledge and understanding of standard practices, technology and supporting industry principles.
• Experience with B2B digital products.
• Understanding and knowledge in domains like commercial.
• Have experiences with managing data ingestion, storage, and processing, and collaborate with data professionals to design and implement advance analytics capabilities.
• Experienced in facilitating agile ceremonies, managing a backlog/release plan, tracking team level metrics, removing blockers (burndown chart, release burn up, etc.).
• Deep experience leading with teams in an agile setting.
• Have ability to develop methods and promote work standards among other employees of the company.
• You have the ability to create an atmosphere of trust and comfortable/ efficient work environment.
• Strong leader, collaborator, team player, and individual contributor.
• Strong communication skills with comfort in speaking with business stakeholders in both English and Thai.
• Strong problem solver with ability to manage and lead the team to push the solution and progress.
• Have proven skills in managing staff, coaching, resolving conflicts.
• Apply.
• Apply at CP Axtra](https://apply.workable.com/joinmakropro/j/DF579E15BE/apply).

Skills:

Product Owner, Automation, English, Thai

Job type:

Full-time

• Suan Luang, Thailand (Hybrid).
• Full-time.
• Workplace: hybrid.
• Department: Technology.
• Makro Core Development Technology is dedicated to enhancing internal systems and tools that drive operational efficiency and support Makro's strategic objectives.
• As a.
• Product Owner.
• within Makro Core Development Technology, you will lead the development and optimization of internal digital products, focusing on improving workflows, minimizing inefficiencies, and enhancing employee satisfaction.
• Your role is pivotal in ensuring that internal tools align with business goals and effectively support various departments.
• Define and communicate a clear vision and strategy for internal tools that align with Makro's business objectives.
• Engage with internal stakeholders to understand their needs, gather feedback, and ensure internal tools effectively support their workflows.
• Prioritize and maintain the product backlog, ensuring alignment with business priorities and user needs.
• Work closely with engineering and design teams to deliver high-quality internal tools, ensuring timely and budget-conscious delivery.
• Advocate for internal users by integrating usability studies and research into product requirements to enhance user satisfaction.
• Establish and monitor key performance indicators (KPIs) to assess the effectiveness of internal tools and drive continuous improvement.
• Facilitate the adoption of new tools through effective training and communication strategies.
• Stay informed about industry trends and best practices in internal product management and enterprise technology.
• Proven experience as a Product Owner or in a similar role, preferably focusing on internal product management.
• Strong understanding of enterprise technology and process automation.
• Experience working in agile environments with cross-functional teams.
• Ability to translate complex business challenges into clear product strategies and execution plans.
• Data-driven mindset with strong analytical and problem-solving skills.
• Excellent stakeholder management and communication skills.
• Experience in the retail industry is a plus.
• Fluency in English and Thai language is required.
• Apply.
• Apply at CP Axtra](https://apply.workable.com/joinmakropro/j/3803A1D255/apply).

Skills:

Product Owner, Automation, English, Thai

Job type:

Full-time

• Suan Luang, Thailand (Hybrid).
• Full-time.
• Workplace: hybrid.
• Department: Technology.
• The Senior Product Owner - Finance & Shared Services will be responsible for managing and driving business requirements, system enhancements, process improvement, and solution delivery for Finance and Shared Services functions. This role will act as the key bridge between Business Users, Finance teams, Shared Services, IT, vendors and implementation partners to ensure that system capabilities support business operations effectively.
• The role will focus on Finance-related systems and processes, related integrated platforms, covering requirement gathering, solution design alignment, change request management, testing coordination, user acceptance, deployment readiness, and post-go-live support.
• 1\. Requirement Management.
• Gather, analyze, and consolidate business requirements from Finance and Shared Services teams.
• Translate business needs into clear functional requirements, user stories, process flows, and change request documents.
• Ensure requirements are properly reviewed, confirmed, prioritized, and approved by relevant business stakeholders.
• Manage requirement traceability from request, solution design, testing, deployment, and post-implementation support.
• AMS support model experience.
• 2\. Product Ownership & Roadmap.
• Own the product roadmap for Finance and Shared Services-related systems.
• Prioritize enhancement requests, defects, and change requests based on business value, urgency, compliance impact, and resource capacity.
• Work with business and IT leadership to define short-term and long-term improvement plans.
• Ensure the product roadmap aligns with business strategy, finance transformation direction, and operational needs.
• 3\. Stakeholder Management.
• Act as the main contact point between Finance, Shared Services, IT, vendors, and implementation partners.
• Facilitate requirement clarification sessions, solution walkthroughs, status updates, and decision-making meetings.
• 4\. Product Management Tools.
• Jira / Azure DevOps / backlog, CR, issue, and sprint tracking.
• Confluence / SharePoint for documentation/Miro.
• Microsoft Excel for requirement tracking, issue tracking, and data analysis.
• Microsoft PowerPoint for management presentation.
• Microsoft Word for BRD, FSD, UAT sign-off, and process documentation.
• Proven experience as a Product Owner or in a similar role, preferably focusing on internal product management.
• Strong understanding of enterprise technology and process automation.
• Experience working in agile environments with cross-functional teams.
• Ability to translate complex business challenges into clear product strategies and execution plans.
• Data-driven mindset with strong analytical and problem-solving skills.
• Excellent stakeholder management and communication skills.
• Experience in the retail industry is a plus.
• Fluency in English and Thai language is required.
• Apply.
• Apply at CP Axtra](https://apply.workable.com/joinmakropro/j/0B8DB82E19/apply).

Skills:

Product Owner

Job type:

Full-time

• Nawamin Road, Thailand (Hybrid).
• Full-time.
• Workplace: hybrid.
• Department: Technology.
• A.
• Product Owner.
• creates product roadmap and defines the strategic vision for their team driven by the overall vision. They have a deep understanding of the target market/industry and build close relationships with key stakeholders to ensure that the team's effort is aligned with overall strategy.
• A Product Owner manages dependencies with other team's functions while identifying, building and managing strategic partnership across the different teams. They work closely within their team to ensure business value and user feedback is translated into new developments when necessary. Product owners will be accountable for specific business KPIs based on the area of the product they are focused on.
• Set ambitious and clear product vision and communicate it effectively to stakeholders, the team, and the rest of the unit.
• Collaboration with stakeholders to ensure digital vision and products align within team strategy and requirements for each sprint.
• Accountable for product specific KPIs once solution enters production and communicate regular tracking to stakeholders.
• Utilize market and industry knowledge to translate user needs into user stories and acceptance criteria for their team. Maintain a backlog 3 to 4 sprints ahead of the team.
• Works closely with CPO to establish each product's business value and support messaging, communication and customer outreach as necessary.
• Facilitates release planning with stakeholders as well as weekly demos.
• Is a key role on Agile team(s) and works onsite with the team on a daily basis.
• Integrates usability studies and research into product requirements to enhance user satisfaction and ensure customer driven design.
• Align outward facing product requirements and stakeholders.
• Domain Expertise.
• Proven knowledge of standard concepts, practices, and procedures within the grocery/ food supply chain.
• Strong collaborator with cross-functional teams from tech, design, and business.
• Proven knowledge and understanding of standard practices, technology and supporting industry principles.
• Experience with B2B digital products.
• Understanding and knowledge of various roles of the digital marketplace, e.g., seller acquisition, supply chain, marketplace ops, etc. and how they interact with product offering.
• Agile/Digital Experience.
• Experienced in facilitating agile ceremonies, managing a backlog/release plan, tracking team level metrics, removing blockers (burndown chart, release burn up, etc.).
• Deep experience leading with teams.
• Individual Skills.
• Strong leader, collaborator, team player, and individual contributor.
• Strong communication skills with comfort in speaking with business stakeholders in both English and Thai.
• Strong problem solver with ability to manage and lead the team to push the solution and progress.
• Mindset & Behaviors.
• Passion to challenge the status quo and find new solutions and drive out of the box ideas - loves and embraces change.
• Believes in a non-hierarchical culture of collaboration, transparency, safety, and trust.
• Not afraid to "roll up the sleeves" and seeks to go outside comfort zone to learn - pushes teams to do the same.
• Empowers others to fail, learn, and grow.
• Experimental mindset to drive innovation.
• Apply.
• Apply at CP Axtra](https://apply.workable.com/joinmakropro/j/3A73E097AA/apply).

Skills:

Product Owner, Automation, English, Thai

Job type:

Full-time

• Suan Luang, Thailand (Hybrid).
• Full-time.
• Workplace: hybrid.
• Department: Technology.
• Makro Core Development Technology is dedicated to enhancing internal systems and tools that drive operational efficiency and support Makro's strategic objectives.
• As a.
• Product Owner.
• within Makro Core Development Technology, you will lead the development and optimization of internal digital products, focusing on improving workflows, minimizing inefficiencies, and enhancing employee satisfaction.
• Your role is pivotal in ensuring that internal tools align with business goals and effectively support various departments.
• Define and communicate a clear vision and strategy for internal tools that align with Makro's business objectives.
• Engage with internal stakeholders to understand their needs, gather feedback, and ensure internal tools effectively support their workflows.
• Prioritize and maintain the product backlog, ensuring alignment with business priorities and user needs.
• Work closely with engineering and design teams to deliver high-quality internal tools, ensuring timely and budget-conscious delivery.
• Advocate for internal users by integrating usability studies and research into product requirements to enhance user satisfaction.
• Establish and monitor key performance indicators (KPIs) to assess the effectiveness of internal tools and drive continuous improvement.
• Facilitate the adoption of new tools through effective training and communication strategies.
• Stay informed about industry trends and best practices in internal product management and enterprise technology.
• Proven experience as a Product Owner or in a similar role, preferably focusing on internal product management.
• Strong understanding of enterprise technology and process automation.
• Experience working in agile environments with cross-functional teams.
• Ability to translate complex business challenges into clear product strategies and execution plans.
• Data-driven mindset with strong analytical and problem-solving skills.
• Excellent stakeholder management and communication skills.
• Experience in the retail industry is a plus.
• Fluency in English and Thai language is required.
• Apply.
• Apply at CP Axtra](https://apply.workable.com/joinmakropro/j/A84D44B6BC/apply).

Skills:

Product Owner, English, Thai

Job type:

Full-time

• Bangkapi, Thailand (Hybrid).
• Full-time.
• Workplace: hybrid.
• Department: Technology.
• Your challenge.
• A Senior Product Owner has a deep understanding in supply chain, mainly in Warehouse or Transportation Management (WMS or TMS) and its ecosystem and builds close relationships with key stakeholders to ensure that the team's effort is aligned with the overall strategy. A Senior Product Owner manages dependencies with other team's functions while identifying, building, and managing strategic partnerships across the different teams. They work closely within their team to ensure business value and user feedback are translated into new developments when necessary. Product owners will be accountable for specific business KPIs based on the area of the product they are focused on.
• End to end team output strategy from inception to production.
• Collaboration with stakeholders to ensure the digital vision and products align within team strategy and requirements.
• Accountable for product-specific KPIs once solution enters production and communicate regular tracking to stakeholders.
• Utilize market and industry knowledge to translate user needs into user stories and acceptance criteria for their team. Maintain a backlog 3 to 4 sprints ahead of the team.
• Works closely with the leadership team to establish each product's business value and support messaging, communication, and customer outreach as necessary.
• Manage (define, plan, monitor, and control) project milestone, project plan, deliverables, resources, budgets and relationship with key stakeholder.
• Integrates usability studies and research into product requirements to enhance user satisfaction and ensure customer driven design.
• Identify/Report Risk and issue which might impact to milestone with recommend resolution and manage of expectations from key stakeholders.
• Provide leadership and direction to the development team to ensure that they are able to deliver high-quality products.
• Proven experience as a Product Owner, preferably focusing on supply chain domain (WMS or TMS).
• You have ability to develop methods and promote work standards among other employees of the company.
• You have proven skills in managing staff, coaching, resolving conflicts.
• You have strong communication skills to teach and convey messages in a professional form.
• You have the ability to create an atmosphere of trust and comfortable/ efficient work environment.
• You believe in a non-hierarchical culture of interaction, openness to new ideas and continuous improvement.
• You have proven knowledge of standard concepts, practices, and procedures within the retail industry.
• You are a strong collaborator with cross-functional teams from tech, design and business.
• Experience in the retail/ supply chain domain is a plus.
• Fluency in English and Thai language is required.
• Apply.
• Apply at CP Axtra](https://apply.workable.com/joinmakropro/j/EDB3FA98C4/apply).

Skills:

Product Design, Product Owner, Industry trends, Agile Development, Leadership Skill

Job type:

Full-time

• Bang Kapi District, Thailand.
• Workplace: on_site.
• Department: Technology.
• Set ambitious and clear product vision and communicate 'the story' effectively to key stakeholders and the team.
• Own the end-to-end product strategy from inception and determine business value once solution enters production.
• Build Backlog of product features, i.e. write user Stories and acceptance criteria together with the work-cell team.
• Continuously improve Backlog ensuring all items are clearly described, estimated and prioritized.
• Ensure customer-driven design considering user pain points and usability test results, while using market and industry knowledge to deliver a well-positioned product.
• Approve each Feature and provide valuable feedback for the team.
• Drive Sprint- and release plans together with the Scrum Master.
• Exercise strong decision making mandate from executive group to own product end-to-end.
• Work with Solution Architect to build a modular and reusable solution.
• Deep knowledge of relevant domains/products/journeys.
• Solid knowledge of industry trends pain points to be able to create a high value product vision and user demands and.
• Comfortable with technology/IT to be enable engagement and discussion with tech team to understand risks.
• Experience in Agile Development, with specific Product Design (UX/UI) and experience in leading the Product Owner (or similar) experience, should be confident in building and managing the Backlog of work.
• Strong communication skills with ability to communicate complex messages and trade-offs and tell a compelling story.
• Sufficient authority to make real time decisions in the lab (should be an actual Product Manager, or a direct report).
• Ability to influence a diverse group of stakeholders - strong leadership skills.
• Strong problem solver with ability to lead the team to push the solution and progress.
• Challenger mindset and passion to challenge status quo to find new solutions and drive out of the box ideas - loves and embraces change.
• Believes in a non-hierarchical culture of collaboration, transparency and trust across the team.
• Not afraid to 'roll up the sleeves' and seeks to go outside comfort zone to learn - pushes the team to do the same.
• Apply.
• Apply at CP Axtra](https://apply.workable.com/joinmakropro/j/2691DDB0A3/apply).

Skills:

Product Owner, ERP, Scrum, Leadership Skill

Job type:

Full-time

• Bangkapi, Thailand (Hybrid).
• Full-time.
• Workplace: hybrid.
• Department: Product.
• As a Senior Product Owner - Order Management Platform, you will own the vision, strategy, and delivery of the core Order Management capabilities that power our e-commerce ecosystem. You will work closely with engineering, architecture, operations, fulfillment, customer service, payments, and business stakeholders to build scalable, reliable, and efficient order management solutions.
• You will ensure seamless order orchestration across multiple sales channels, warehouses, logistics providers, and payment systems while continuously improving operational efficiency and customer experience. You will be accountable for delivering measurable business outcomes and platform performance.
• Define and own the product strategy and roadmap for the Order Management Platform, aligning with the overall e-commerce and business strategy.
• Lead end-to-end product delivery from discovery, planning, development, testing, release, and production support.
• Collaborate with business stakeholders to understand operational challenges and translate them into scalable platform capabilities.
• Own and prioritize the product backlog, ensuring it remains 3-4 sprints ahead with clearly defined user stories and acceptance criteria.
• Order capture.
• Order validation.
• Inventory reservation.
• Payment authorization.
• Order routing.
• Fulfillment.
• Shipping.
• Returns.
• Refunds.
• Order cancellation.
• Work closely with Engineering, Solution Architects, QA, UX, Data teams, and DevOps to deliver highly available and scalable platform services.
• ERP.
• Warehouse Management Systems (WMS).
• Transportation Management Systems (TMS).
• Payment Gateways.
• CRM.
• Marketplace partners.
• Third-party logistics providers (3PL).
• Order Success Rate.
• Order Processing Time.
• Fulfillment SLA.
• Order Failure Rate.
• Platform Availability.
• Return Rate.
• Customer Satisfaction.
• Monitor production performance and continuously optimize platform reliability, scalability, and operational efficiency.
• Facilitate sprint planning, backlog refinement, release planning, stakeholder demos, and roadmap reviews.
• Collaborate with Customer Support and Operations teams to identify production issues and prioritize enhancements.
• Partner with Product Leadership to define business value, investment priorities, and platform evolution.
• Leverage customer insights, operational analytics, and market trends to identify opportunities for automation and innovation.
• Drive adoption of modern Order Management capabilities including distributed order management, omnichannel fulfillment, ship-from-store, click-and-collect, and intelligent order routing.
• Align product decisions with enterprise architecture, security, compliance, and governance standards.
• Proven experience as a Senior Product Owner, Product Manager, or Product Lead delivering enterprise-scale Order Management or Supply Chain platforms.
• Strong understanding of e-commerce order lifecycle and omnichannel retail operations.
• Experience working with Order Management Systems (OMS), Warehouse Management Systems (WMS), ERP platforms, and fulfillment ecosystems.
• Deep knowledge of order orchestration, inventory management, fulfillment workflows, shipping, returns, and payment processing.
• Experience managing B2C e-commerce platforms with high transaction volumes.
• Strong understanding of microservices, APIs, event-driven architectures, and system integrations.
• Experience working with Agile methodologies including Scrum and Kanban.
• Proven ability to prioritize competing business needs while balancing technical debt and platform scalability.
• Strong stakeholder management skills across business, operations, engineering, and executive leadership.
• Excellent communication and facilitation skills with the ability to influence without authority.
• Experience defining and tracking product and operational KPIs using data-driven decision making.
• Experience collaborating with Data Engineering and Analytics teams to leverage operational insights and predictive analytics.
• Strong analytical and problem-solving skills with a continuous improvement mindset.
• Ability to coach teams, resolve conflicts, and foster a collaborative, high-performing environment.
• Passion for building scalable enterprise platforms that improve operational efficiency and customer experience.
• Experience with cloud-native platforms, modern commerce architectures, and enterprise integration patterns is highly desirable.
• Health Insurance - At Makro PRO, we care about your health! Group insurance from a top insurance company is included in your benefits - OPD, IPD, Emergency OPD.
• Provident Fund - Makro PRO cares about your long-term plan! We offer 3% provident fund.
• Year-end bonus - We include variable and performance bonus for our employees.
• Gym Facilities - Our Head office has a fitness center, yoga room, and recreational space. Enjoy Bangkok scenery and work your body!.
• Attractive Vacations days - Enjoy our attractive annual leave. Let's say the minimum is 18 days!.
• No overtime - We work 5 days a week with. We set our own goals and deadlines.
• Free car parking space - No more stress or extra cost if you drive to work. We offer free parking space for our employees.
• Best Culture.
• Clear focus.
• Diverse Workplace (Our members are from around the world!).
• Thai and Non-Thai are both welcome!.
• Non-hierarchical and agile environment.
• Growth opportunity and career path.
• Apply.
• Apply at CP Axtra](https://apply.workable.com/joinmakropro/j/819CABFFDD/apply).

Skills:

Product Owner, Leadership Skill, Cloud Computing

Job type:

Full-time

• Nawamin Road, Thailand.
• Full-time.
• Workplace: on_site.
• Department: Technology.
• The Product Owner is the in-team product orchestrator for the enterprise data platform - accountable for backlog grooming, sprint planning, capability roadmap, gate criteria, and partnership with platform consumers (AI / agent platforms, business-unit data teams, data scientists). The role translates consumer needs into platform stories with measurable acceptance criteria and runs the cadence that ships platform capability with API contracts, SDKs, and governance baked in.
• Own the platform backlog in the team's Jira project - story creation, refinement, prioritisation, acceptance criteria; maintain the platform capability roadmap in partnership with engineering leadership.
• Translate platform-consumer needs (AI / agent platforms, business-unit data teams, data scientists) into engineering stories with measurable acceptance criteria.
• Run sprint planning, review, and retrospective every two weeks for the platform team; maintain velocity tracking and scope discipline.
• Author gate criteria for platform services in partnership with the Tech Leads and engineers - service-level objectives, API contract maturity, SDK readiness, governance evidence; co-chair platform-capability reviews.
• Drive service-contract negotiations between the platform team and its consumers - knowledge graph, LLM gateway, vector search, model registry, data product catalogue - with documented SLOs, versioning, and deprecation policies.
• Track platform KPIs - capability adoption, service-level objective compliance, cost reduction, governance gate closure rates - and report monthly to platform leadership.
• Coordinate cross-team dependencies with peer-platform organisations, governance, security, and finance functions; resolve scope-overlap escalations.
• Maintain the platform risk register and surface escalations on a documented cadence.
• Bachelor's or Master's degree in Computer Science, Business, Engineering, or a related discipline.
• 5+ years product management / ownership with technical-product track record.
• Platform-as-product or API / SDK product delivery - has shipped products consumed by other engineering teams (not end-user products only).
• Backlog ownership at scale - Jira (or comparable) with multi-team coordination.
• Sprint cadence and agile rituals - planning, review, retro, story breakdown.
• Stakeholder management with parallel accountability (engineering leadership + consumer teams) without friction.
• SLO-driven product decisions - has shipped platform services where measurable service objectives gate releases.
• Data-infrastructure or cloud-platform literacy; technical product fluency.
• Apply.
• Apply at CP Axtra](https://apply.workable.com/joinmakropro/j/DC0C32EFAF/apply).

Skills:

Product Owner, Industry trends, Leadership Skill

Job type:

Full-time

• Bangkok, Thailand.
• Full-time.
• Workplace: on_site.
• The Senior Product Owner I drives the product vision and strategy for finance technology products within the Finance Transformation team at CP Axtra. He or she ensures the team knows in accurate detail what to build, develops a deep understanding of finance processes (reporting, planning, close, controls) across Makro and Lotus's, builds close relationships with the CFO organization and key stakeholders, and defines the business strategy for the product. The PO should come from the Finance/business side.
• Set an ambitious, clear product vision for finance platforms and data products, and communicate the story effectively to stakeholders and the team.
• Own the end-to-end product strategy from inception, and determine business value once a solution enters production.
• Build the product backlog, writing user stories and acceptance criteria together with the work-cell team.
• Continuously develop the backlog, ensuring all items are clearly described, estimated, and prioritized.
• Ensure customer-driven design considering finance user pain points and usability results, using domain knowledge to deliver a well-positioned product.
• Approve each feature and provide valuable feedback to the team.
• Drive sprint and release plans together with the Scrum Master.
• Exercise a strong decision-making mandate from the executive/CFO group to own the product end-to-end.
• Work with the Digital Solution Architect to build a modular, reusable solution that integrates with finance systems such as Oracle Fusion.
• Deep knowledge of relevant finance domains, products, and journeys (reporting, planning, close, AP/AR, controls).
• Solid knowledge of finance and industry trends, user demands, and pain points to create a high-value product vision.
• Comfortable with technology/IT to engage in discussion with the tech team and understand risks.
• Experience in Agile development, with Product Owner (or similar) experience preferred; confident managing the backlog and using Agile tools (e.g., Jira, Confluence, Trello).
• Strong communication skills with the ability to convey complex messages and trade-offs.
• Sufficient authority to make real-time decisions (should be an actual Product Manager).
• Ability to influence a diverse group of stakeholders - strong leadership skills.
• Strong problem solver with the ability to lead the team to push the solution forward.
• Challenger mindset and passion to challenge the status quo, find new solutions, and drive out-of-the-box ideas - embraces change.
• Believes in a non-hierarchical culture of collaboration, transparency, and trust across the team.
• Not afraid to roll up the sleeves and go outside the comfort zone to learn - pushes the team to do the same.
• Experimental mindset to drive innovation.
• International workplace.
• Opportunities for growth in e-commerce, wholesales, and retail industry.
• Competitive benefits.
• Fast-paced, dynamic, and supportive environment.
• Apply.
• Apply at CP Axtra](https://apply.workable.com/joinmakropro/j/1416F31E04/apply).