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Skills:

Scrum, Product Owner, Python

Job type:

Full-time

• Engineering Manager & Team Lead.
• Scrum Master & Agile Team Members (Development & QA).
• Product Owner & Business Analysts.
• About You.
• Experienced software engineer with excellent knowledge of Python and a willingness to cross-train.
• Experience working with major public cloud platforms, preferably AWS.
• Working knowledge of Java or other programming languages.
• Solid understanding of object-oriented programming.
• Familiar with various design patterns.
• Experience with unit testing and secure coding practices.
• Proficiency in SQL and database concepts.
• Good communication skills, both verbal and written.
• Experience working in agile development environments.
• Familiarity with HTML, XML, and version control tools (Git/SVN).
• Practical experience with TDD.
• Strong proactive problem-solving skills and a continuous improvement mentality.
• Experience in building and maintaining DevOps pipelines, ideally with GitLab.
• Knowledge of RESTful APIs and microservice architecture.
• Exposure to Behaviour Driven Development (BDD).
• Familiarity with AI-assisted development tools such as GitHub Copilot.
• Education & Qualifications.
• A relevant degree is desirable, but we value hands-on experience, curiosity, and a proactive approach just as highly.
• Senior Associate
• Join us and be part of a team that values innovation, quality, and continuous improvement. If you're ready to take your career to the next level and make a significant impact, we'd love to hear from you.
• LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth.
• Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership, Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions.
• Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce.
• We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone s race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.
• You will be part of a collaborative and creative culture where we encourage new ideas. We are committed to sustainability across our global business and we are proud to partner with our customers to help them meet their sustainability objectives. Our charity, the LSEG Foundation provides charitable grants to community groups that help people access economic opportunities and build a secure future with financial independence. Colleagues can get involved through fundraising and volunteering.
• LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives.
• Please take a moment to read this privacy notice carefully, as it describes what personal information London Stock Exchange Group (LSEG) (we) may hold about you, what it s used for, and how it s obtained, your rights and how to contact us as a data subject.
• If you are submitting as a Recruitment Agency Partner, it is essential and your responsibility to ensure that candidates applying to LSEG are aware of this privacy notice.

Experience:

2 years required

Skills:

Software Development, Scrum, Analytical Thinking, English

Job type:

Full-time

• Lead and manage large-scale software and system development projects from initiation to delivery.
• Oversee end-to-end project lifecycle including planning, execution, monitoring, and go-live.
• Coordinate with cross-functional teams (business, IT, vendors) to ensure project alignment and delivery.
• Manage multiple workstreams, timelines, risks, and dependencies across complex projects.
• Drive stakeholder engagement, provide regular updates, and ensure clear communication at all levels.
• Ensure project deliverables meet business objectives, quality standards, and timelines.
• Identify risks and issues, and implement mitigation strategies proactively.
• Facilitate meetings, prepare project documentation, and present progress to senior leadership.
• Bachelor Degree or higher in Computer Engineering, Computer Science, Information Technology or any related IT major.
• 5-10 years of experience in project management, PMO, or digital transformation roles.
• At least 2 years of experience managing software development projects.
• At least 2 years of experience managing system development projects; system integration, APIs, data flows, or digital platforms.
• Proven experience managing large-scale projects.
• Experience in retail or e-commerce is required (FMCG or logistics is a plus).
• Project management certifications (PMP, Agile, Scrum Master, Prince2) is a big plus.
• Strong stakeholder management and communication skills.
• Excellent analytical thinking and structured problem-solving ability.
• Ability to manage multiple projects and cross-functional teams effectively.
• High ownership, resilience, and ability to work in fast-paced environments.
• Strong documentation, presentation, and facilitation skills.
• Fluent in Thai and English, both written and spoken.

Experience:

1 year required

Skills:

Data Analysis, English

Job type:

Full-time

• Take ownership of the end-to-end recruitment process which involves requirements understanding, talent pool defining, sourcing, screening and selection of right candidates.
• Partner closely with stakeholders to understand deeply about why we are hiring, who we are hiring for, and how we are going to hire by, and at the same time, provide expertise and assistance to all levels of stakeholders in recruitment-related issues.
• Manage, prioritize and close talent searches against a timeline and have experiences ...
• Proactively approach passive candidates who are potentially a fit to the team and build a pipeline and a robust network of talents.
• Conduct a comprehensive interview during HR screening with candidates to add value by helping the departments hire the right individuals.
• Recommend ideas and initiatives related to recruitment which will contribute to the long-range growth of the team, for example, implementing any new process and fine tune standard process for recruiting to deliver the highest quality results, hiring initiatives that could help us to solve the bottlenecks during hiring.
• Deliver a great candidate experience and act as Shopee ambassador.
• Involve in all recruitment-related activities for internship, fresh graduate and experience hiring.
• Requirements: Bachelor's Degree or above with at least 1 years of full time recruitment experience.
• Experienced to conduct competency-based assessment, able to interview and assess candidates comprehensively.
• Strong data analysis, independent, creative with a strong sense of responsibility.
• Target-driven and able to prioritize multiple tasks.
• Keep up-to-date about talent market and able to build a robust network of target talents will be preferred.
• Experienced in recruiting passive candidates.
• Excellent Thai and English communication to ensure the effective communication with both candidates and stakeholders.
• Passion to join a fast growing e-commerce company with dynamic working environment.

Experience:

3 years required

Skills:

Business Development, Financial Modeling, Negotiation, English

Job type:

Full-time

• Discover and execute new business partnership opportunities for Cambodia, Myanmar, Indonesia, Vietnam, Philippines, and Malaysia.
• Develop BD strategy and lead/support country BD personnel/initiative to maximize TrueMoney top-line growth.
• Support the study of fintech market trends, analyzing the strategies of business competitors and conducting company s SWOT analysis.
• Act as a trusted advisor and be a sounding board for the business development initiatives and decisions of senior management.
• Secure new project and business development, which including, identifying opportunity, screening, proposal development, bidding and securing project.
• Drive region market growth and success towards OKRs/ targets, with efficient resource allocation and P&L ownership, involving financial modeling for deal analysis and commercial negotiation.
• Work collaboratively with the finance team to determine funding and financing options.
• Drive monthly, quarterly and annual target setting and budgeting processes.
• Develop and implement performance targets and reporting for all country business development function.
• Liaise with other internal and external stakeholders as required.
• Establish and maintain key relationships both internally as well as externally with relevant third parties, contractors and service providers.
• Responsible for the maintenance and enhancement of the current business development of all active markets for Cambodia, Myanmar, Indonesia, Vietnam, Philippines, and Malaysia.
• Bachelor s degree in finance, Business Administration or related fields.
• Minimum 3 years experience in project/business development management (preferably in Fintech).
• Strong analytical skills for market research and competitor analysis.
• Project management skills with a proven ability to set priorities and achieve goals.
• Understanding of financial modeling and deal analysis.
• Excellent written and verbal communication skills in English.
• Effective negotiation and deal-closing skills.
• Ability to build strong relationships and empower a team.
• Ability to work effectively in a cross-functional environment.
• Strong understanding of the global payment industry, new trends, and technology.

Experience:

3 years required

Skills:

SQL, Scrum, Good Communication Skills, English

Job type:

Full-time

• Design, develop, and maintain detailed test plans and test cases.
• Perform functional, regression, integration, and performance testing.
• Actively use and build test scripts to improve efficiency.
• Take ownership of test coverage for assigned projects/modules.
• Mentor junior testers, review test results, and ensure QA best practices.
• Work closely with developers and business teams to understand requirements and ensure test coverage.
• Ensure accuracy, completeness, and efficiency of software through thorough testing.
• Bachelor s Degree in Computer Engineering, Computer Science, Software Engineering or related field.
• 2-5 years of QA/software testing experience.
• Proficiency in manual testing and test design techniques.
• Strong knowledge of API testing, database testing, and integration testing.
• Strong knowledge of SQL and ability to use queries for testing and data validation.
• Experience working in Agile/Scrum environment.
• Good communication and mentoring skills to guide junior testers.
• Strong analytical and problem-solving skills.
• Attention to detail and ability to document test results clearly.
• Good communication and teamwork skills.
• Fluent in Thai with good command in English.

Experience:

5 years required

Skills:

Excel, Sharepoint

Job type:

Full-time

• Select the location for investigation to investigate administration team for checking and request medical history from selected hospitals.
• Review medical histories and report back to owners (Claim team, Pre-authorization team, Underwriting team) for further assessment.
• 2) Administration SupportSupport for claim consulting from Claim team, Sale team, CS team etc.
• Support for medical training to claim team (CPU1, CPU2, ASO, Fax claim).
• 3) Policy voidanceReview and summary medical history.
• Propose case to claim management for policy voidance.
• Prepare void letter.
• Inform membership team to refund premium.
• Explain void reason to customer and related parties (If any).
• Must HaveDegree in Nursing Science, Business of Sciences (Medical Technology), or related field.
• Minimum 5 Years of experience in Claims Assessor or other related fields in insurance industry.
• Experience of claims workflow, systems andPrioritization Queuemanagement.
• Strong medical knowledge.
• Nice to HaveAbility to prioritize claim related functions.
• Attention to Detail (Accuracy Control).
• Fraud / Abuse Awareness.
• MS Office: MS Word, Excel, PowerPoint, Outlook, SharePoint.
• Any AI-future skills e.g., ChatGPT, or CoPilot365, will be advantage.
• Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges is what makes us a unique employer. We are united by a shared commitment: to put our customers first and at the centre of everything we do. Their needs inspire our thinking and guide our actions. Together, we can build an environment where everyone feels empowered and confident to explore, grow and shape a better future - for our customers and for the world around us. At Allianz, we stand for unity: we believe that a united world is a more prosperous world, and we are dedicated to consistently advocating for equal opportunities for all. The foundation for this is our inclusive workplace, where people and performance both matter, and where integrity, fairness, inclusion and trust are at the heart of our culture. We therefore welcome applications regardless of ethnicity or cultural Internal background, age, gender, nationality, religion, social class, disability or sexual orientation, or any other characteristics protected under applicable local laws and regulations.
• Join us. Let's care for tomorrow.

Experience:

8 years required

Skills:

Negotiation, Fast Learner, Meet Deadlines

Job type:

Full-time

• Recovers overdue payments from partners via calls and emails.
• Have strong negotiation skills to convince partners to pay the dues as per the contractual terms.
• Negotiate repayment plans and encourage partners to find mutually acceptable solutions.
• Meet the monthly assigned collection and outreach targets.
• Approach challenges in a passionate, innovative, and decisive manner.
• Possess excellent communication and negotiation skills, as well as the ability to work independently.
• Establish contact with hotel owners/ management personnel and negotiate effectively to collect the outstanding balance owed to Agoda.
• Collaborate closely with various stakeholders to verify payments and accurately record payments in the system.
• Taking initiative and capable of devising innovative solutions to enhance collection rates.
• Contribute effective ideas to automate manual processes and work with key stakeholders on implementing identified solutions.
• Assist operational activities within the team, including but not limited to preparation of reports, data submissions etc.
• What you ll Need to Succeed.
• 1 - 8 years of debt collection experience.
• Strong negotiation skills and resilience.
• Proficient in Microsoft excel.
• Must be confident, proactive, and take personal ownership.
• Organized and detailed oriented.
• Approach challenges in a passionate, innovative, determined, and decisive manner.
• Able to work efficiently and independently in a fast paced environment.
• Passionate and fast learner in line with Agoda values.
• Problem solving mindset and ability to meet deadlines.
• thailand#bangkok#jakarta#malaysia#manila#philippines#IndiaPlease review our Hiring Process Guidelines before your interview click here to learn how interviewing at Agoda works.
• Discover more about working at Agoda.
• Agoda Careers https://careersatagoda.com.
• Facebook https://www.facebook.com/agodacareers/.
• LinkedIn https://www.linkedin.com/company/agoda.
• YouTube https://www.youtube.com/agodalife.
• Equal Opportunity Employer.
• At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics. We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.
• Disclaimer.
• We do not accept any terms or conditions, nor do we recognize any agency s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.

Experience:

8 years required

Skills:

Compliance, SQL, Project Management

Job type:

Full-time

• Lead strategic initiatives across Supply Operations focused on process improvement, automation, compliance, and scalability.
• Identify inefficiencies, risks, and control gaps through data, operational insight, and stakeholder engagement.
• Partner with teams within and outside Supply to design and implement scalable solutions.
• Drive end-to-end execution, from problem definition and requirements gathering to testing, rollout, and impact measurement.
• Improve workflows, governance, SOPs, and controls to increase consistency and compliance.
• Define and monitor KPIs to measure operational and project performance.
• Support resolution of complex operational or system-related issues through structured root cause analysis.
• Coach team members and foster a culture of ownership, collaboration, and continuous improvement.
• Functional CompetenciesStrong operations and process improvement capability, with experience improving workflows at scale.
• Proven ability to lead complex cross-functional initiatives and deliver measurable business outcomes.
• Strong stakeholder management and collaboration skills across teams within Supply and across other functions.
• Strong business judgment and structured problem-solving skills.
• Excellent verbal and written communication skills.
• Technical CompetenciesStrong analytical skills with the ability to use data to identify issues and support decisions.
• Working proficiency in SQL and experience with BI/reporting tools.
• Ability to ramp up quickly on operational systems, CRM/workflow tools, and automation opportunities.
• Ability to translate business needs into clear requirements and support implementation.
• Leadership CompetenciesStrong ownership, accountability, and execution mindset.
• Ability to prioritize and operate effectively in a fast-paced environment.
• Collaborative, proactive, and solution-oriented.
• Ability to coach team members and align stakeholders.
• Experience in travel, OTA, e-commerce, marketplace, or other tech-enabled environments.
• Experience working with supply, partner operations, connectivity, or commercial operations teams, including partnering with Product and Engineering teams.
• Familiarity with CRM, workflow automation, or low-code/no-code tools.
• Exposure to APIs, system integrations, or operational tooling ecosystems.
• Bachelor s degree in Business, Engineering, Information Systems, Analytics, Operations, or a related field.
• 8+ years of relevant experience in operations, transformation, project management, process improvement, or automation.
• Proven track record of leading cross-functional projects with measurable business impact.
• Proven people leadership experience.
• Please review our Hiring Process Guidelines before your interview click here to learn how interviewing at Agoda works.
• Discover more about working at Agoda.
• Agoda Careers https://careersatagoda.com.
• Facebook https://www.facebook.com/agodacareers/.
• LinkedIn https://www.linkedin.com/company/agoda.
• YouTube https://www.youtube.com/agodalife.
• Equal Opportunity Employer.
• At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics. We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.
• Disclaimer.
• We do not accept any terms or conditions, nor do we recognize any agency s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.

Experience:

2 years required

Skills:

Business Development, Google Ads, English

Job type:

Full-time

• Bachelor's degree or equivalent practical experience.
• 2 years of experience in sales, business development, advertising, account management, marketing, or consulting.
• Ability to communicate in English and Thai fluently to engage with clients in the region.
• 2 years of experience working in a complex, matrixed organization.
• Experience strategically assessing and achieving client success via sales techniques, including effective questioning, objection handling, and competitive selling.
• Experience working with channel sales, advertisers, agencies, or clients.
• Expertise in launching and managing paid digital advertising campaigns, particularly in Google Ads and other digital marketing platforms.
• Ability to build compelling narratives and utilize storytelling as a client engagement strategy.
• Ability to manage and prioritize a portfolio in an advertising or media sales context and to achieve goals that drive growth.
• Businesses of all shapes and sizes rely on Google s unparalleled advertising solutions to help them grow in today's dynamic marketing environment. You bring a passion for sales, knowledge of online media, and commitment to maximize customer success. You act like an owner, move with velocity through change, finding innovative and strategic ways to consistently deliver extraordinary and incremental outcomes for both Google and your customers. You build trusted relationships with customers, uncovering their business needs and translating them into powerful solutions to achieve their most ambitious goals. You achieve as a team with sellers, shape the future of advertising in the AI-era, and make a real impact on the millions of companies and billions of users that trust Google with their most important goals.
• As an Engage Account Strategist, you're the advocate for Google. You will spend most of your time building relationships through regular phone and in-person consultations and sales pitches with a large client portfolio. You'll deliver Google-caliber solution sales and partnership management and analysis, uncovering client needs, meeting their marketing objectives, and driving incremental revenue through our leading advertising solutions.
• Google Customer Solutions (GCS) sales teams are trusted advisors and competitive sellers who maintain a relentless focus on customer success by bringing the best Google has to offer to small- and medium-sized businesses (SMBs), which are the backbone of our communities. As a member of our team, you ll have the opportunity to work with company owners and make a real difference in their businesses by helping them grow. Together, we help shape the future of innovation for customers, partners, and sellers.and we have fun doing it.
• Own a portfolio of small businesses by thoroughly understanding growth drivers, identifying opportunities for growth, managing risks, and building quarterly plans for achievement.
• Drive customer growth by delivering outstanding customer sales experience and achieving customer business and marketing objectives.
• Conduct sales pitches to clients and advise them on how to get the best return on their Google Ads investment.
• Deliver against ambitious quarterly revenue and product growth targets.
• Establish strong relationships via phone calls, e-mails, and in-person consultations.
• Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.

Experience:

3 years required

Skills:

Research, SQL, Tableau, English

Job type:

Full-time

• Conduct partner performance, market, and competitive analysis to identify growth opportunities and inform strategic priorities.
• Build dashboards and reports to track content effectiveness, measure business outcomes, and communicate recommendations to stakeholders.
• Translate data findings into compelling narratives and strategic frameworks for leadership presentations.
• Leverage AI tools to accelerate research, synthesis, and content production workflows.
• Support quarterly content planning and strategic initiative definition across Supply and RTA business lines.
• Create business cases and measurement frameworks for new content programs (research reports, partner intelligence products, community initiatives).
• Design and analyze tests to validate content effectiveness and iterate based on results.
• Support go-to-market strategy and sales enablement for product, translating product capabilities into value propositions for target segments.
• Lead independent workstreams on strategic projects, coordinating across commercial, analytics, product, and engineering teams.
• Track project milestones, flag risks, and drive accountability across cross-functional dependencies.
• Support senior leadership in preparing materials for executive reviews and strategic planning sessions.
• Bachelor s degree or higher from a top university in a quantitative subject (business, economics, engineering, mathematics, computer science).
• 3-6 years of experience in strategy consulting, investment banking, corporate strategy, or product/business analytics at a fast-growing tech company.
• Strong analytical and problem-solving skills - comfortable extracting insights from data and structuring ambiguous problems.
• Product marketing or go-to-market strategy experience (especially in B2B SaaS, marketplaces, or platform businesses).
• Excellent presentation skills - ability to distill complex analysis into clear, compelling decks for senior stakeholders.
• Knowledge of SQL, Tableau, Looker, or similar BI tools (or willingness to learn quickly).
• Organizational excellence - able to manage multiple workstreams, prioritize effectively, and deliver independently.
• Strong communication skills - written and verbal English fluency.
• Innate desire to take ownership, make an impact, and influence outcomes.
• Please review our Hiring Process Guidelines before your interview click here to learn how interviewing at Agoda works.
• Discover more about working at Agoda.
• Agoda Careers https://careersatagoda.com.
• Facebook https://www.facebook.com/agodacareers/.
• LinkedIn https://www.linkedin.com/company/agoda.
• YouTube https://www.youtube.com/agodalife.
• Equal Opportunity Employer.
• At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics. We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.
• Disclaimer.
• We do not accept any terms or conditions, nor do we recognize any agency s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.

Job type:

Internship

• Assist in campaign operations across key domains (mega, category, and brand campaigns).
• Manage voucher setup, AW creation, and H5 configuration.
• Handle pontos visibility allocation and management.
• Coordinate live lineup planning and execution.
• Support monthly product nomination tasks for creators.
• Analyze campaign and affiliate performance to identify improvement opportunities.
• Minimum QualificationsCurrently pursuing a Bachelor's degree.
• Demonstrates a positive, can-do attitude with strong ownership, especially during high-intensity campaign periods.
• Possesses a collaborative and team-oriented mindset.
• Preferred Qualification:Degree in mass communication, economic, business and accountancy is more preferred.
• If you have any questions, please reach out to us at [email protected]
• Job Information
• About TikTok
• TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
• Why Join Us
• Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect - and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.
• We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.
• Diversity & Inclusion
• TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Experience:

8 years required

Skills:

Business Development, Finance, Accounting

Job type:

Full-time

• Act as project manager in planning, managing and leading the projects/ change request under responsibilities with medium complexity and scopes of projects.
• Plan and define project management activities and budgets.
• Estimate project timelines and resources/ owners of each activity.
• Provides supports to project team as appropriated.
• Track project status and progress; control and monitor to ensure that all project activities are achieved with quality, within the budget and timeframe.
• Define project risks including problems and issues concerned.
• Ensure the project readiness and prepare for production go-live/ implementation.
• Provide post-production supports to business users.
• Provide the status update reports to management and the other relevant parties with accuracy and in timely manner.
• Update Projects/ change request database in JIRA and internal shared drive.
• 2) Requirement ManagementUnderstand and assess the current situations of business process, procedure, method and system functionality to advise the recommended solution and possible alternatives.
• Partner with business units to initiate enhancement requirements for all areas (e.g. IT enhancement, Process Improvement).
• Facilitate /Prepare cost benefit justification (Business case).
• Gather users' requirements for system development which consists of process flow, functions, screen and system outputs.
• Provide users' requirement reports, documents and correspondence.
• Walkthrough requirements and seek for the sign off.
• Walkthrough requirements with designers/ developers to ensure the understanding and provide the proper solution to users.
• Coordinate with the relevant parties for design and development.
• Monitor to ensure the achievement of requirements according to project timeframe and quality.
• 3) User Acceptance Test (UAT)Define and plan for UAT criteria and activities.
• Assist business users to develop test scenarios and cases for UAT activities.
• Act as a middle person to communicate between users and designers / developers.
• Work together with users to perform UAT activities.
• Record the test results, define the improvement areas and ensure the readiness for implementation.
• Track and ensure that all UAT activities are completed within project timeframe.
• Plan and prepare use manual and training materials.
• Conduct training sessions and knowledge transfers to the relevant parties.
• 4) Consultancy ServicesProvide information and consultancy services to users regarding to identification of enhancement requirements.
• Provide consultancy services and training to business users in order to drive continuous improvement.
• 5) Complex of work and DependencyResponsible to medium size of project.
• Involve internal and/or external parties.
• Able to lead assignment with low supervision.
• Take additonal role over BA task upon assignment (optional).
• Qualifications:5 to 8 years experience in Project Management, Business Analysis, Business Development and Improvement, or other related fields.
• Bachelor's or Master's Degree in Business Administration, Economics, Finance and Accounting, or other related field.
• Any AI-future skills e.g., ChatGPT, or CoPilot 365, will be an advantage.
• Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us.
• At Allianz, we stand for unity: we believe that a united world is a more prosperous world, and we are dedicated to consistently advocating for equal opportunities for all. And the foundation for this is our inclusive workplace, where people and performance both matter, and nurtures a culture grounded in integrity, fairness, inclusion and trust.
• We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, social class, disability or sexual orientation, or any other characteristics protected under applicable local laws and regulations.
• Join us.Let's care for tomorrow.

Experience:

3 years required

Skills:

Research, SQL, Tableau, English

Job type:

Full-time

• Conduct partner performance, market, and competitive analysis to identify growth opportunities and inform strategic priorities.
• Build dashboards and reports to track content effectiveness, measure business outcomes, and communicate recommendations to stakeholders.
• Translate data findings into compelling narratives and strategic frameworks for leadership presentations.
• Leverage AI tools to accelerate research, synthesis, and content production workflows.
• Support quarterly content planning and strategic initiative definition across Supply and RTA business lines.
• Create business cases and measurement frameworks for new content programs (research reports, partner intelligence products, community initiatives).
• Design and analyze tests to validate content effectiveness and iterate based on results.
• Support go-to-market strategy and sales enablement for product, translating product capabilities into value propositions for target segments.
• Lead independent workstreams on strategic projects, coordinating across commercial, analytics, product, and engineering teams.
• Track project milestones, flag risks, and drive accountability across cross-functional dependencies.
• Support senior leadership in preparing materials for executive reviews and strategic planning sessions.
• Bachelor s degree or higher from a top university in a quantitative subject (business, economics, engineering, mathematics, computer science).
• 3-6 years of experience in strategy consulting, investment banking, corporate strategy, or product/business analytics at a fast-growing tech company.
• Strong analytical and problem-solving skills - comfortable extracting insights from data and structuring ambiguous problems.
• Product marketing or go-to-market strategy experience (especially in B2B SaaS, marketplaces, or platform businesses).
• Excellent presentation skills - ability to distill complex analysis into clear, compelling decks for senior stakeholders.
• Knowledge of SQL, Tableau, Looker, or similar BI tools (or willingness to learn quickly).
• Organizational excellence - able to manage multiple workstreams, prioritize effectively, and deliver independently.
• Strong communication skills - written and verbal English fluency.
• Innate desire to take ownership, make an impact, and influence outcomes.
• Please review our Hiring Process Guidelines before your interview click here to learn how interviewing at Agoda works.
• Discover more about working at Agoda.
• Agoda Careers https://careersatagoda.com.
• Facebook https://www.facebook.com/agodacareers/.
• LinkedIn https://www.linkedin.com/company/agoda.
• YouTube https://www.youtube.com/agodalife.
• Equal Opportunity Employer.
• At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics. We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.
• Disclaimer.
• We do not accept any terms or conditions, nor do we recognize any agency s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.

Skills:

YouTube, Korean, English

Job type:

Full-time

• Build strong problem-solving and communication skills that open doors to many future roles.
• Support customers and partners from multiple countries and cultures, gaining truly global experience.
• Join a data-driven, fast-learning team that experiments, improves, and shares feedback openly.
• Deliver outstanding service to guests and partners via phone, email, and chat.
• Handle a high volume of inquiries and deliver accurate, timely resolutions.
• Take end-to-end ownership of booking issues (e.g. changes, cancellations, payments, and other customer queries).
• Work towards achieving individual and team KPIs (e.g. quality, productivity, customer satisfaction, etc.).
• Apply Agoda policies and procedures in a fair and consistent way.
• Collaborate with Team Leaders, Managers, and other teams to resolve complex or unusual cases.
• Safeguard customer data and maintain strict confidentiality at all times.
• Work rotational shifts (including mornings, evenings, and nights) to support a 24/7 global operation.
• As part of a rotating shift schedule, you ll occasionally work weekends and public holidays, planned in advance with your team.
• Enjoy Agoda s Hybrid work model, i.e. primarily work-from-home, with on-site collaboration days roughly 1 week out of every 8 weeks.
• Core Skills and Competencies.
• A bachelor s degree is required.
• Strong customer focus and a genuine desire to help others.
• Excellent spoken and written Korean skills, and Business level of English.
• Ability to stay calm, accurate, and professional under pressure.
• Good problem-solving skills, using guidelines and data to make decisions effectively.
• Flexibility to adapt to new tools, processes, and feedback.
• Ability to manage time and priorities in a fast-paced, high-volume environment.
• Reliability, integrity, and a positive, collaborative attitude.
• Nice to Have.
• Prior working experience in customer support, contact center, or service roles.
• Experience in travel, e-commerce, hospitality, or BPO is a plus.
• Experience working with international customers or partners.
• Familiarity with contact center, CRM, or ticketing systems.
• Additional language skills beyond the core required language for the role if any.
• Why Agoda.
• Hybrid work - Starting 4th months, working from home for 7weeks + working from office for 1 week (8weeks cycle).
• Competitive compensation with performance-based incentives.
• Annual discretionary performance bonus.
• Health insurance and other locally competitive benefits.
• Agoda travel discounts and special rates on accommodation and related products.
• Work from anywhere for up to 30 days per year.
• Structured training, coaching, and clear performance metrics.
• Opportunities to grow your career within the Customer Experience Group or across Agoda.
• An inclusive, international work environment where your ideas and feedback are valued.
• Agoda choice(welfare points).
• 400 USD allowance to set up your home office(one time payment).
• Daily snack + coffee machine.
• Application Review - 1st Interview with HR - Job aptitude test - 2nd interview with Hiring Manager - Final decision & Offer.
• Please review our Hiring Process Guidelines before your interview click here to learn how interviewing at Agoda works.
• Discover more about working at Agoda.
• Agoda Careers https://careersatagoda.com.
• Facebook https://www.facebook.com/agodacareers/.
• LinkedIn https://www.linkedin.com/company/agoda.
• YouTube https://www.youtube.com/agodalife.
• Equal Opportunity Employer.
• At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics. We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.
• Disclaimer.
• We do not accept any terms or conditions, nor do we recognize any agency s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.

Skills:

Statistics, Industry trends, Meet Deadlines

Job type:

Full-time

• Provides operational leadership team to a team of individuals accountable for service offer management.
• Sets the standard for client satisfaction and assists with the development of client service policies, procedures and standards that will ensure the continued satisfaction of our clients.
• Investigates and solves client problems which have been escalated by the team.
• Assists with the preparation of bids and proposals to clients and remains up to date with deals in the pipeline to ensure a smooth transition from Sales to Delivery.
• Ensures that assigned infrastructure at the client site is configured, installed, tested and operational.
• Investigates all line support calls and identifies the root cause of incidents, events and problems to ensure proactive future management.
• Takes full ownership for managing the escalated incidents, requests, events and/or problems to resolution within the service level conditions.
• Provides continuous feedback to clients and affected parties and updates all systems and/or portals as prescribed by company procedures.
• Follows the required handover procedures for shift changes to ensure service continuity and manages resource allocation to achieve service level agreements.
• Assists with the analysis of statistics and other data to determine the level of client service provided.
• Contributes to and assists with the maintenance of the information technology site plan.
• Assists with the identification of user and employee training requirements.
• To thrive in this role, you need to have:Seasoned knowledge of technical services, IT service management, and related technologies.
• Ability to stay up to date with industry trends, emerging technologies, and best practices.
• Seasoned knowledge of technical services concepts, IT service management (ITSM) practices, and industry best practices.
• Seasoned understanding of various information technology domains, including infrastructure, cloud services, cybersecurity, application management, networks, data center and collaboration.
• Good client-facing and communication skills, with the ability to build and maintain strong client relationships.
• Developing management qualities, including the ability to learn the skills to inspire and mentor a team.
• Displays the ability to facilitate presentation of technical and complex matters to a diverse audience.
• Ability to analyze data and produce reports on issues and recommend resolutions.
• Ability to multi-task, set priorities and meet deadlines.
• Seasoned knowledge of ITIL (Information Technology Infrastructure Library) practices is desirable.
• Ability to work collaboratively with cross-functional teams and stakeholders.
• Academic qualifications and certifications:Bachelor's degree or equivalent in Business or Information Technology or related field.
• Master's degree or equivalent in Information Technology or Business Administration preferred.
• ITIL certification is desirable.
• Relevant technical certifications as required.
• Required experience:Solid experience in similar role within a related global technology environment.
• Moderate level of experience operationally managing a technical team.
• Solid experience dealing with clients and managing service levels.
• Solid stakeholder engagement experience at all levels in the organization.
• Workplace type: Hybrid Working
• About NTT DATA
• NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. Our consulting and industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is part of NTT Group, which invests over $3 billion each year in RD.
• Equal Opportunity Employer
• NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.
• Third parties fraudulently posing as NTT DATA recruiters
• NTT DATA recruiters will never ask job seekers or candidates for payment or banking information during the recruitment process, for any reason. Please remain vigilant of third parties who may attempt to impersonate NTT DATA recruiters whether in writing or by phone in order to deceptively obtain personal data or money from you. All email communications from an NTT DATA recruiter will come from an nttdata.com email address. If you suspect any fraudulent activity, please contact us.

Experience:

2 years required

Skills:

Digital Marketing, Social media, Fast Learner

Job type:

Full-time

• Campaign Execution & Delivery: Take full ownership of TikTok sponsored campaigns, from kickoff to final delivery. Ensure all campaigns are executed on time and meet the agreed quality standards (including entitlement delivery, creative display, and campaign setup accuracy).
• Cross-Team Collaboration & Stakeholder Management: Work closely with internal Sales teams to align on client needs, and partner with Creative teams to ensure campaign creatives match client expectations and TikTok's platform requirements. Be responsibl ...
• Campaign Analysis & Optimization: Systematically analyze post-campaign data, extract actionable insights and client feedback, summarize best practices, and propose targeted optimization plans for future campaign design and execution.
• Risk & Progress Management: Proactively flag potential project risks (e.g., timeline delays, resource gaps, client demand changes) and coordinate with relevant teams to do troubleshooting in a timely manner. Track project progress daily, update stakeholders regularly, and ensure no execution issues block campaign delivery or client satisfaction.
• Our work includes delivering high-quality entitlements for sponsorship packages, summarizing industry benchmarks and creative insights, and supporting product iteration all to enhance client satisfaction and drive our CPS business growth.
• Minimum Qualification(s)Education Background: Bachelor's degree or above in Marketing, Advertising, Project Management.
• Minimum 2 years of project management experience or account manager experience (preferred experience in digital agency, event agency, TV networks, or tech platforms).
• Proven experience in brand marketing and advertising either on the client side (brand side) or agency side, with a clear understanding of integarted campaign execution processes.
• Demonstrated ability to manage projects in a fast-paced, dynamic environment, with strong time management and multi-tasking skills.
• Deep understanding of digital marketing, especially the mobile and social media landscape in Thailand.
• Strong problem-solving skills, detail-oriented, with critical thinking able to proactively identify issues and propose practical solutions.
• Self-starter with a strong sense of responsibility, fast learner, goal-oriented and able to work independently and collaboratively. Excellent communication and coordination skills, able to build good relationships with cross-functional teams and clients.
• Preferred Qualification(s):Candidates with TikTok or social media campaign experience will be prioritized.
• Job Information
• About TikTok
• TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
• Why Join Us
• Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect - and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.
• We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.
• Diversity & Inclusion
• TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Experience:

3 years required

Skills:

Research, SQL, Tableau, English

Job type:

Full-time

• Conduct partner performance, market, and competitive analysis to identify growth opportunities and inform strategic priorities.
• Build dashboards and reports to track content effectiveness, measure business outcomes, and communicate recommendations to stakeholders.
• Translate data findings into compelling narratives and strategic frameworks for leadership presentations.
• Leverage AI tools to accelerate research, synthesis, and content production workflows.
• Support quarterly content planning and strategic initiative definition across Supply and RTA business lines.
• Create business cases and measurement frameworks for new content programs (research reports, partner intelligence products, community initiatives).
• Design and analyze tests to validate content effectiveness and iterate based on results.
• Support go-to-market strategy and sales enablement for product, translating product capabilities into value propositions for target segments.
• Lead independent workstreams on strategic projects, coordinating across commercial, analytics, product, and engineering teams.
• Track project milestones, flag risks, and drive accountability across cross-functional dependencies.
• Support senior leadership in preparing materials for executive reviews and strategic planning sessions.
• Bachelor s degree or higher from a top university in a quantitative subject (business, economics, engineering, mathematics, computer science).
• 3-6 years of experience in strategy consulting, investment banking, corporate strategy, or product/business analytics at a fast-growing tech company.
• Strong analytical and problem-solving skills - comfortable extracting insights from data and structuring ambiguous problems.
• Product marketing or go-to-market strategy experience (especially in B2B SaaS, marketplaces, or platform businesses).
• Excellent presentation skills - ability to distill complex analysis into clear, compelling decks for senior stakeholders.
• Knowledge of SQL, Tableau, Looker, or similar BI tools (or willingness to learn quickly).
• Organizational excellence - able to manage multiple workstreams, prioritize effectively, and deliver independently.
• Strong communication skills - written and verbal English fluency.
• Innate desire to take ownership, make an impact, and influence outcomes.
• Please review our Hiring Process Guidelines before your interview click here to learn how interviewing at Agoda works.
• Discover more about working at Agoda.
• Agoda Careers https://careersatagoda.com.
• Facebook https://www.facebook.com/agodacareers/.
• LinkedIn https://www.linkedin.com/company/agoda.
• YouTube https://www.youtube.com/agodalife.
• Equal Opportunity Employer.
• At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics. We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.
• Disclaimer.
• We do not accept any terms or conditions, nor do we recognize any agency s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.

Skills:

Problem Solving, Excel

Job type:

Full-time

• Operational Excellence: Support the end-to-end daily operations of our Hubs and SOCs, ensuring all processes are executed with precision and reliability.
• Resource Optimization: Monitor workload and manpower utilization to ensure peak efficiency. You will play a key role in aligning resources to consistently meet and exceed service level targets.
• Strategic Coordination: Serve as a vital link between drivers, supervisors, and internal stakeholders to ensure seamless communication and operational alignment.
• Insights & Performance: Transform ground-level data into actionable insights. You will analyze operational trends to identify bottlenecks and implement continuous improvement initiatives.
• Adaptive Problem Solving: Manage diverse ad-hoc operational challenges with a solutions-oriented mindset, ensuring business continuity in a dynamic environment.
• Who We Are Looking For: Fresh Graduates: You have recently graduated from any major (Logistics, Business, Engineering, or any other field).
• Articulate Communicator: You can convey complex information clearly and professionally to stakeholders at all levels, from field staff to management.
• Analytical Mindset: You are skilled at interpreting data to tell a story, using metrics to drive informed decision-making and process enhancements.
• Results-Driven: You are a proactive professional who takes ownership of tasks and is committed to delivering high-quality outcomes.
• Resilient & Agile: You excel in fast-paced, high-pressure environments and can pivot your focus effectively as priorities evolve.

Skills:

Compliance, YouTube, English

Job type:

Full-time

• Manage and coordinate Thailand immigration process for expatriate employees, new hires, relocation, and assignment into Thailand.
• Deliver immigration services accurately and on time, ensuring compliance with regulations and agreed service levels.
• Advise and support employees and stakeholders on immigration requirements, processes, and timelines.
• Ensure expatriates receive clear, sufficient, and accurate information throughout the visa and work permit journey.
• Proactively manage issues and escalations, involving the right stakeholders to ensure timely and effective resolution.
• Take ownership of assigned tasks and processes, identifying opportunities to improve efficiency, quality, and employee experience.
• Interpret immigration regulations, internal policies, and guidelines to recommend appropriate and compliant solutions.
• Contribute to the development, documentation, and implementation of process improvements and standard workflows.
• Collaborate with cross-functional teams, vendors, and authorities to support people services and transformation initiatives.
• Support and mentor junior team members to meet performance and quality expectations.
• Contribute to team collaboration, knowledge sharing, and People team initiatives.
• As part of a dynamic and evolving People team, the successful candidate will have opportunities over time to expand scope into broader employee lifecycle activities, including additional mobility services and global immigration support.
• Desired Skills and Experience.
• Bachelor s degree or equivalent qualification.
• Excellent command of English and Thai, with the ability to communicate professionally with Thailand government authorities and global embassies.
• Min. 5-year experience in Thailand immigration, with experience in a BOI-registered company strongly preferred.
• Strong attention to detail and accuracy, with a high standard of compliance and documentation quality.
• Proven problem-solving skills, with the ability to interpret policies and guidelines to determine appropriate and practical solutions.
• Experience in shared services, operations, or process improvement environments is a strong plus.
• Strong interpersonal and communication skills, with a clear customer-service mindset and ability to work effectively in a multicultural environment.
• Ability to influence and collaborate with stakeholders to reach realistic, compliant, and mutually acceptable outcomes.
• Demonstrates professionalism, sound judgment, and a high level of discretion, confidentiality, and ethical integrity.
• Please review our Hiring Process Guidelines before your interview click here to learn how interviewing at Agoda works.
• Discover more about working at Agoda.
• Agoda Careers https://careersatagoda.com.
• Facebook https://www.facebook.com/agodacareers/.
• LinkedIn https://www.linkedin.com/company/agoda.
• YouTube https://www.youtube.com/agodalife.
• Equal Opportunity Employer.
• At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics. We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.
• Disclaimer.
• We do not accept any terms or conditions, nor do we recognize any agency s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.

Experience:

1 year required

Skills:

Legal, Negotiation, Human Resource Management, English

Job type:

Full-time

• Elevate Compliance and Policy Expertise: Act as the go-to specialist on ER Matters, guiding managers in adhering to company policies, local laws, and regulations. Establish governance standards, operating guidelines and decision frameworks to ensure consistency across the organization. Translate employment legislation, case law and regulatory changes into clear institutional policies and guidance.
• Enhance Manager Effectiveness: Lead the design, review and implementation and advise people managers on the Organization-wide employee & labor relations and HR policy f ...
• Union Engagement: Represent the organization in union consultations, negotiations, arbitration and dispute resolution forums. Analyze union and management proposals to assess policy, financial and employee-relations implications. Support collective bargaining strategies through data, benchmarking and scenario analysis.
• Streamline Disciplinary and Termination Processes: Ensure accurate execution and documentation of disciplinary actions and terminations to minimize labor disputes.
• Lead Investigations and Employee Relations processes: Conduct impartial investigations into grievances and serve as a dedicated Employee Relations partner, identifying trends and insights to inform procedural improvements.
• Drive Performance and Policy Enhancements through Analytics: Analyze performance management data and past misconduct cases to develop recommendations for capability-building, policy revisions, training enhancements, and more effective management practices.
• Optimize Performance Management and Offboarding: Spearhead improvements in performance management systems and refine offboarding processes, incorporating data from different sources to enhance employee experiences.
• Regulatory & Dispute Management: Liaise with Legal team to represent and manage the Company in negotiations, arbitrations and dispute resolution forums or other regulatory authorities.
• Deep understanding of employee relations, labor relations and workplace dispute management.
• Strong working knowledge of employment legislation, regulations and industrial relations practices.
• Ability to interpret legislation and apply it practically within complex organizational environments.
• Advanced stakeholder management and influencing capability across senior leaders, unions and regulators.
• Strong negotiation, mediation and conflict-resolution skills.
• Ability to balance organizational risk with empathy and sound judgement.
• Degree in Human Resource Management, Law, Industrial Relations, or related discipline, or equivalent professional experience.
• A minimum of 13 years in Employee and Labor Relations or HR Business Partnering roles within large or regulated organizations, with a proven track record of handling complex employee relations issues.
• Extensive knowledge of employment laws and regulations in the relevant region, with the ability to interpret and apply them in various scenarios.
• Hands-on experience managing and executing restructuring/change management projects.
• Strong analytical and critical thinking skills.
• Excellent interpersonal and communication skills to build and maintain relationships with key stakeholders.
• Ability to cope well with ambiguity and change.
• High level of discretion, confidentiality, and ethical standards in handling sensitive information and situations.
• Sound judgment and the ability to make well-informed decisions, balancing legal compliance with business needs.
• Proficiency in using data and analytics to inform decision-making processes and improve employee relations strategies.
• Fluency in written and spoken English, with strong communication skills to effectively convey complex information.
• Demonstrated leadership qualities and a desire to take on managerial responsibilities in the future.
• Curiosity, ready to challenge current practices and perspectives.
• Great attention to detail.
• Great sense of ownership and reliability.
• Multicultural or International Experience.
• Humility, flexibility, good interpersonal skills.
• Bangkok based, relocation provided.Please review our Hiring Process Guidelines before your interview click here to learn how interviewing at Agoda works.
• Discover more about working at Agoda.
• Agoda Careers https://careersatagoda.com.
• Facebook https://www.facebook.com/agodacareers/.
• LinkedIn https://www.linkedin.com/company/agoda.
• YouTube https://www.youtube.com/agodalife.
• Equal Opportunity Employer.
• At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics. We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.
• Disclaimer.
• We do not accept any terms or conditions, nor do we recognize any agency s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.