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Skills:

Social media, Enthusiastic, English, Thai

Job type:

Full-time

• Interact with customers and provide customer care via Social Media, Live Chat, Email and Phone Call.
• Deliver an exceptional service throughout all contact channels to customers.
• Be able to handle all requirements to meet the customer expectation.
• Have a sense of positive judgment and be able to take ownership.
• Going above and beyond to make each customer happy.
• Who are we looking for?.
• At least 1-year working experience in a customer service related function.
• Be able to work in shift time, weekends and public holidays.
• (Available for evening shift will be preferred - evening shift allowance will be provided).
• Having a strong service mind, positive thinking and can do attitude.
• Enthusiastic and adaptable.
• Strong communication and interpersonal skills.
• Good command of speaking and writing in English,Thai.
• Being able to work immediately is preferred.
• What are the benefits?.
• Flexible working arrangement along with the 1 day work from home policy.
• Employee discount & exclusive sales event.
• Flexible dress code. We encourage our employees to be themselves and be as creative, cool and fun as they want!.
• Lots of fun and engaging activities.
• Internal job rotation.
• Multi-cultural environment with over 30 nationalities from across the globe.
• Regional role with full ownership as a headquarter.

Skills:

Single License

Job type:

Full-time

• ปฏิบัติงานประจำสาขาโดยรับผิดชอบในการให้บริการลูกค้าเกี่ยวกับธุรกรรมทางการเงินต่างๆ เช่น การรับชำระสินเชื่อและค่าบริการต่างๆ การจัดทำรายงานต่างๆ ที่เกี่ยวข้องกับสาขาให้เป็นไปตามระบบของธนาคาร รวมทั้งการให้บริการอื่นๆของธนาคาร เช่น การให้ข้อมูลผลิตภัณฑ์ต่างๆ ของธนาคาร เป็นต้น.
• การนำเสนอและให้คำแนะนำเกี่ยวกับข้อมูลผลิตภัณฑ์ต่างๆของธนาคารที่เหมาะสมกับกลุ่มลูกค้าเป้าหมายรวมทั้งสร้างความสัมพันธ์ที่ดีกับลูกค้า การรักษากลุ่มลูกค้าและการขยายฐานลูกค้าและธุรกิจของสาขาให้เป็นไปตามเป้าหมายที่สาขากำหนด.
• ปริญญาตรีหรือโท สาขาการเงินการธนาคาร, เศรษฐศาสตร์, บริหารธุรกิจ หรือสาขาอื่นที่เกี่ยวข้อง.
• มีทักษะด้านลูกค้าสัมพันธ์ รักงานบริการ มีมนุษยสัมพันธ์ดี และสามารถแนะนำผลิตภัณฑ์ในเบื้องต้นได้.
• หากมีประสบการณ์ในงานธนาคาร มีใบอนุญาตนายหน้าประกันชีวิต นายหน้าประกันวินาศภัย Single License จะได้รับการพิจารณาเป็นพิเศษ.
• หมายเหตุ ธนาคารมีความจำเป็นจะต้องดำเนินตรวจสอบและเก็บข้อมูลประวัติอาชญากรรมของผู้สมัครในตำแหน่งงานนี้เพื่อตรวจสอบคุณสมบัติหรือลักษณะต้องห้ามตามนโยบายของธนาคาร..

Skills:

Power point

Job type:

Full-time

• Recruit team manager for fulfill and strengthen the bench plan of Management Team and Crew Members for new store opening in district and coach and provide.
• Support to Restaurant General Manager in existing stores for fulfilling manpower planning and seeking new recruiting channels and tools.
• Monitor manpower and analyze the root cause of turnover of Crew Members at stores level for which one is the big issues to plan for Field HR visits and create action plan for making it stick.
• Conduct the class of Organization Overview Course for new comer of Management Team and Assistant Restaurant Manager.
• Take lead and organize various conventions and activities by building people capabilities through staff party, manager s conference, forum, convention and otheractivities as assigned by supervisors.
• Coach Team Manager to be People Manager through store visit, Restaurant general manager monthly meeting, Assistant restaurant general manager meeting.
• Monitor and reinforce Restaurant general manager to conduct Yummy Homey Home Program effectively by hitting program objectives.
• Monitor and focus on the Best Crew Members of the month in quota of each store.
• Ensure Customer Mania gifts, Long Service award, Birth Day Gift is executed well in stores and drive company culture through HR activities, training session etc.
• Involve with disciplinary team in critical disciplinary issues.
• Conduct Great Place to Work Program for building Team Managers become stronger leader in heart leadership.
• Advice Operations team (Regional Coach / Area Coach / Management team) on human resources issues to ensure employee satisfaction.
• Set up effective communication channels with stores such as newsletter, PR, announcement etc.
• Operation training.
• Bachelor s degree or higher in related field.
• Operation training skill and F&B experience is a must.
• Minimum 5 years of experiences in HR management.
• Computer literacy in MS Office especially in Power Point.
• Enjoy working personally and travel upcountry is required.
• Be able to and familiar with working on weekend.
• Having personal car is required.

Skills:

Coordinate, Work Well Under Pressure, Energetic, English

Job type:

Full-time

• Manage complex calendars, with an understanding of business priorities to offer alternatives, trade-offs and consideration of the most efficient use of Managing Director & Partner, Partner & Principal's time, and provide timely reminders as necessary.
• Schedule, coordinate and oversee a wide variety of internal/external meetings/events (local, offsite or virtual).
• Documentation: organize any needed material in advance of the meetings, maintain files/record keeping systems and confidential files.
• Organize travel arrangements; anticipate and coordinate travel and logistics needs.
• Prepare and submit timesheets and expenses for Managing Director & Partner (MDP) in accordance with company guidelines.
• Provide professional support to BCG visitors, assist with settling in requirements and greet as appropriate.
• Support business objectives under guidance by building working relationships with clients and client assistants to facilitate information flow and scheduling.
• Establish and maintain systems to organize and manage details to ensure accuracy in all aspects.
• Receive, screen, and sort according to priority all incoming mail; respond promptly to inquiries as needed.
• Support case teams, internal committees, and practice area activities and information requests.
• Maintain highest levels of internal and external confidentiality.
• Provide general administrative support: typing, telephone support, mail, copying, faxing, filing, calendar functions, voice mail and e-mail distribution lists, maintaining marketing and any other databases as instructed from time to time.
• Provide back-up assistance to other EAs and Reception Desk as needed.
• Please note that this position is not restricted to the responsibilities above and the job scope and responsibilities are subject to change.
• YOU BRING (EXPERIENCE & QUALIFICATIONS).
• Ideally, minimum of 10 years of work experience gained in a professional services environment.
• Able to multi-task in a fast-paced, deadline driven, service-oriented environment.
• Secretarial diploma or equivalent in related fields.
• Team player yet able to work independently, with demonstrated ability to be flexible, responsive and to take initiative.
• Demonstrate strong interpersonal skills - able to work effectively with all levels of staff.
• Convey a strong positive personal and professional image with excellent standards of professional behavior and ethics.
• Strong organizational skills, ability to set priorities, display attention to details and is tenacious with follow-ups.
• Excellent oral and written communication skills in English.
• Consistently handle situations with tact and patience, and able to work well under pressure.
• Highly motivated, energetic and resourceful.
• Strong customer service orientation - responds to customers' needs with a sense of urgency, and with a "How can I help" mindset.
• Able to work beyond normal office hours (sometimes weekends) during peak periods.
• Excellent typing skills with strong Microsoft Office skills, especially in Word, Excel, Powerpoint.
• YOU'LL WORK WITH.
• Our business management and operations team members work to ensure that BCG is running smoothly, efficiently, and productively. We are made up of executive and administrative (or case team) assistants, visual service artists, receptionists, facilities staff, and the team leaders and office coordinators who manage these operations and business management jobs.