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Skills:

Accounting, Financial Reporting

Job type:

Full-time

• Prepare monthly, quarterly financial reporting and packages in accordance with accounting standards (TFRS PAEs) and the Group company policies as well as submit reports to regulators.
• Manage and oversee all accounting operations task related to AP, GL, fixed asset, month end-closing, expense and payment.
• Handling all tax submissions including VAT and WHT.
• Assist with the month-end close consolidation tasks and the group financial reporting.
• Assist in BOI-related issues and communicate with the local government.
• Ensure an accurate of financial information and record keeping meets the requirements of auditors.
• Bachelor s degree or higher in accounting.
• Over 5 years of accounting-related work experience.
• CPD license with eligibility to sign financial statements.
• Knowledge of BOI will be an advantage.
• Strong knowledge in tax accounting, tax laws, and internal audit.
• Good leadership skills with strong sense of ownership and accountability.
• Good team management skills to bring the team together and align in the right direction.
• Ability to use MS office (For MS Excel-using formulas) and SAP....

Skills:

Budgeting, Good Communication Skills

Job type:

Full-time

• Supervision: Assist in overseeing daily operations of the restaurant, including staff management and customer service.
• Staff Management: Schedule staff, and ensure they adhere to the restaurant s policies and procedures. Handling Shift Change request, leave request, staff attendance record, and approve OT request.
• Daily briefing: Attend pre-mail briefing with RM in liaison with Kitchen team. -.
• Then conduct daily meeting/briefing with team, subordinate. Before shift started, before leaving and transfer table/customer to the next shift.
• Customer Service: Ensure high-quality customer service, look, grooming of staff and address customer concerns or complaints. - Hand on Customer Service: Participate and assist wait staff when required.
• Assistant Restaurant Manager. - Inventory Management: Manage inventory levels, order supplies, and control costs as well as weekly, monthly and random stock take in the responsible area.
• Financial Management: Monitor and report on financial aspects, such as sales, expenses, and budgets.
• Quality Control: Act as Quality Control person, check both food, drink appearances as well as staff grooming during the operation.
• This to ensure that the club maintain food quality and safety standards, and ensure adherence to health and safety regulations.
• Experience: Previous experience in the restaurant industry, with a proven track record in a managerial or supervisory role.
• Leadership Skills: Strong leadership and team management abilities.
• Customer Service: Excellent customer service skills and the ability to handle customer concerns effectively.
• Financial Acumen: Proficiency in financial management, budgeting, and cost control.
• Communication: Good communication skills to interact with staff, customers, and senior management.
• Organizational Skills: Strong organizational skills and attention to detail.
• Flexibility: Willingness to work irregular hours, including evenings, weekends, and holidays.
• Certification: Some employers may require food safety certifications and/or a degree in hospitality or a related field.

Experience:

No experience required

Job type:

Full-time

Experience:

No experience required

Job type:

Full-time

Job type:

Full-time

• Location: อาคารแสงโสม, Bangkok (เดินทางสะดวก ใกล้ MRT กำแพงเพชร และ BTS หมอชิต).
• Working Date and Time: Monday - Friday 8.30 AM - 5.00 PM.
• Job Responsibilities.
• ทำงานร่วมกับผู้บริหารและหัวหน้าฝ่ายต่าง ๆ เพื่อพัฒนาและดำเนินกลยุทธ์ด้านทรัพยากรบุคคลให้สอดคล้องกับเป้าหมายขององค์กร
• ให้คำปรึกษาและสนับสนุนด้าน HR แก่ผู้บริหารฝ่ายต่าง ๆ ในเรื่องการบริหารบุคลากร การพัฒนาองค์กร และการจัดการความเปลี่ยนแปลง
• วิเคราะห์ข้อมูลและแนวโน้มด้าน HR เพื่อเสนอแนวทางการปรับปรุงและพัฒนา
• สร้างความเข้าใจ ให้คำปรึกษาภายใต้นโยบาย ระเบียบข้อบังคับ และกระบวนการ HC กับทีมผู้บริหารและพนักงาน
• ส่งเสริมวัฒนธรรมองค์กรและการมีส่วนร่วมของพนักงาน
• ดูแลและรับผิดชอบพนักงานในหน่วยธุรกิจตามระเบียบสวัสดิการและค่าตอบแทน ระเบียบกำลังคน รวมถึงสภาพแวดล้อมในการทำงาน เป็นต้น
• สนับสนุนแผนพัฒนา HC สำหรับเส้นทาง/การวางแผนอาชีพ การพัฒนาพนักงาน การวางแผนสืบทอดตำแหน่ง และการจัดการความสามารถของหน่วยธุรกิจ
• การมอบหมายงานอื่นๆ ที่เกี่ยวข้องกับการมอบหมายงานหรือธุรกิจ.
• Job Skills & Qualifications.
• ประสบการณ์อย่างน้อย 7 ปีในด้าน HRM, HRD และกฎหมายและข้อบังคับด้านแรงงาน.
• มีประสบการณ์ด้าน HRBP หรือการบริหารทรัพยากรบุคคลอย่างน้อย 5 ปี
• มีความเข้าใจในธุรกิจและสามารถเชื่อมโยงกลยุทธ์ HR กับเป้าหมายขององค์กรได้
• ทักษะการสื่อสาร การวิเคราะห์ และการแก้ไขปัญหาอย่างมีประสิทธิภาพ
• ทักษะความเป็นผู้นำ การบริหารโครงการ และการทำงานร่วมกันเป็นทีม
• สามารถใช้ภาษาอังกฤษได้ดี (พูด อ่าน เขียน).

Skills:

Creativity, English

Job type:

Full-time

• Booking catering events for the hotel. The Conference Service Executive/Manager will oversee all aspects of client liaison and build new client relationships within the marketplace on a continuous basis.
• Dealing with group business and private individual clients, the Conference Service Executive/Manager is responsible for all stages of events, including planning all details, managing client requirements to ensure that events run smoothly, issuing BEOs, collecting payment and accounts are kept in order for a seamless follow up after al ...
• We are looking for individuals who have a solid knowledge of food and beverage, able to evidence strong business acumen, have a proven track record displaying creativity and excellent communication skills.
• Candidates must speak read and write Thai as well as being fluent in English. Must have the right to work in Thailand.
• What You Will Bring.
• Candidates with a passion for excellence, expertise in Guest Services are invited to apply for a career with Four Seasons.
• Candidates must have a firm knowledge of the area and be extremely organized and be able to multi task.
• Previous pre-opening experience is a plus.
• Candidate should hold valid work authorization for Thailand.
• Join Our Team.
• Join a team that is built on mutual respect, collaboration, creativity and a commitment to the highest quality of service. Four Seasons Hotel and Private Residences Bangkok Chao Phraya provides guests with a haven of serenity and luxury in a bustling city. Four Seasons provides employees with the same level of care that we expect to be shared with our guests. We have been ranked in FORTUNE Magazine s 100 Best Companies to work for since 1998.
• What to expect: You will .
• Be a champion of the Golden Rule: Do unto others as you would have them do unto you.
• Be part of a cohesive team with opportunities to learn, grow and develop.
• Have the opportunity to engage in diverse and challenging work.
• Derive a sense of pride in work well done.
• Be recognized for excellence.

Job type:

Full-time

• Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
• At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
• Four Seasons Hotel and Private Residences Bangkok are located along the Chao Phraya River, one of the world s most famous urban waterways, Four Seasons Hotel and Private Residences Bangkok at Chao Phraya River is part of a dynamic new riverside development that includes 299 guest rooms and suites, vibrant restaurants and bars, as well as a 73-storey tower with 366 private residences. Spanning 9 acres with lush courtyards, exceptional river views, and complemented with convenient connections to all that the city of Bangkok has to offer, Four Seasons Hotel Bangkok Chao Phraya will offer an atmospheric urban resort experience for both international and regional travelers.
• Room Service Manager.
• At Four Seasons we consider life and work to be richer when we truly connect with the people and the environment around us.
• Our family members are masters at their crafts - a gardener can become an artist, a manager a conductor, a chef an inventor. We look for employees who share the Golden Rule: people who, by nature, believe in treating others as we would have them treat us. We look for our people to characterize a shared passion for excellence and to infuse that enthusiasm into everything they do.
• About Four Seasons Hotel and Private Residences Bangkok Chao Phraya.
• Located along the Chao Phraya River, one of the world s most famous urban waterways, Four Seasons Hotel and Private Residences Bangkok at Chao Phraya River is part of a dynamic new riverside development that includes 299 guest rooms and suites, vibrant restaurants and bars, as well as a 73-storey tower with 366 private residences.
• Spanning 9 acres with lush courtyards, exceptional river views, and complemented with convenient connections to all that the city of Bangkok has to offer, Four Seasons Hotel Bangkok Chao Phraya will offer an atmospheric urban resort experience for both international and regional travellers.
• About Four Seasons.
• Founded in 1960, Four Seasons continues to define the future of luxury hospitality with extraordinary imagination, unwavering commitment to the highest standards of quality, and the most genuine and customized service. Currently operating 109 hotels and private residences in major city centers and resort destination in 43 countries, and with more than 60 projects in development, Four Seasons consistently ranks among the world s best hotels and most prestigious brands in reader polls, traveler reviews and industry awards.
• As the leader in branded residences since 1982, Four Seasons currently operate 38 residential properties around the world and 80% of the projects in our pipeline contain a residential component.
• What You Will Be Responsible For.
• Room Service Manager who share a passion for excellence and who infuse enthusiasm into everything they do. Be able to supervise the consistency, quality and efficiency of food and beverage service and amenities for the hotel s guest rooms & suites. Room Service manager is responsible for maintaining par stocks of inventory for Room Service and Private Bar. Candidates must have a firm knowledge of the local market and effective communication skills in both speaking and writing English and Thai is required. Must hold the legal right to work in Thailand.
• Select, train, evaluate, lead, motivate, coach, and discipline all employees to ensure that stablished cultural and core standards are met; daily activities and planning for outlet operation.
• Keep up with the latest product trends and create seasonal and new guest room amenity program.
• The ability to be visible in the operation, provide recognition, promote good public relations, and handle complaints, concerns or special requests for guests, clients, and group contacts.
• Describe and ensure quality of all food and drink items, ingredients, and preparation methods, as well as provide expert knowledge of wine and spirits in an elegantly appointed environment dedicated to an attentive and distinctive experience for breakfast, lunch, or dinner and overnight dining.
• Control labor and operating expenses through effective scheduling, budgeting, purchasing decisions, and inventory and cash control.
• Attend regular operational meetings to ensure effective coordination and cooperation between departments.
• Observe physical condition and cleanliness of facilities and equipment in the outlet and make recommendations for corrections and improvements as needed.
• Monitor all amenities so they are delivered on time and are properly maintained. Establish and maintain par stocks of all supplies. Ensure the cleanliness of Room Service and guest hallways by establishing and enforcing clean-up schedules.
• Communicate with all other Department Heads to coordinate efforts in matters of mutual interest. Coordinate and execute functions or special receptions in rooms, suites and boardrooms. Establish an effective and efficient method for setting orders properly.
• Train order takers in proper selling and telephone techniques.
• Ensure all private bars are stocked and controlled properly.
• Requires ability to operate computer equipment and other food & beverage computer systems.
• What You Will Bring.
• We are looking for individuals who have a solid knowledge of Room Service experience. The candidates must have good business acumen, a strong work ethic and people-management and facilitation skills. In addition the candidate must have strong leadership and interpersonal skills, are able to priorities and adapt to the changing needs of the operation.
• Minimum of 3 year s experience working in a managerial capacity, experience in hotel operations, preferably Four Seasons or other luxury environment, experience in adult education or a similar experience.
• Join Our Team.
• Join a team that is built on mutual respect, collaboration, creativity and a commitment to the highest quality of service. Four Seasons Hotel and Private Residences Bangkok Chao Phraya provides guests with a haven of serenity and luxury in a bustling city. Four Seasons provides employees with the same level of care that we expect to be shared with our guests. We have been ranked in FORTUNE Magazine s 100 Best Companies to work for since 1998.
• What to expect: You will .
• Be a champion of the Golden Rule: Do unto others as you would have them do unto you.
• Be part of a cohesive team with opportunities to learn, grow and develop.
• Have the opportunity to engage in diverse and challenging work.
• Derive a sense of pride in work well done.
• Be recognized for excellence.

Skills:

Research, Microsoft Office, Excel, English

Job type:

Full-time

• Support product planning and execution for assigned cardiovascular product portfolio.
• Assist in developing marketing plans, promotional materials, and sales tools aligned with brand strategy.
• Coordinate product launch activities, including training materials and internal communication.
• Conduct market research, competitor analysis, and performance tracking to identify growth opportunities.
• Monitor sales performance and prepare regular reports, insights, and recommendations.
• Collaborate with sales teams to support field activities and respond to market feedback.
• Work closely with internal stakeholders to ensure timely execution of marketing initiatives.
• Ensure marketing activities comply with company policies and regulatory requirements.
• Qualifications & RequirementsBachelor s degree in Pharmacy or related fields.
• 1-3 years of experience in product management, marketing, or sales support (pharmaceutical, medical device, or healthcare industry preferred).
• Strong analytical, planning, and coordination skills.
• Good communication and presentation skills.
• Ability to manage multiple tasks and work collaboratively in a fast-paced environment.
• Proficient in Microsoft Office (Excel, PowerPoint, Word).
• Good command of English (written and verbal).

Job type:

Full-time

• Develop and implement demand forecasting models tailored to BJC's product portfolio and market trends.
• Collaborate closely with sales, marketing, and finance teams to gather insights and align demand plans with business objectives.
• Monitor and analyze demand patterns, adjusting forecasts to reflect changing market dynamics and customer preferences.
• Coordinate with production, procurement, and logistics teams to optimize inventory levels and streamline supply chain operations.
• Manage supplier relationships, negotiating terms and agreements to ensure timely and cost-effective procurement of materials.
• Implement supply chain initiatives to improve efficiency, such as vendor-managed inventory and lean manufacturing principles.
• Identify and mitigate supply chain risks through proactive planning and risk management strategies.
• Utilize supply chain management systems to track inventory levels, monitor performance metrics, and generate reports for management review.
• Drive continuous improvement initiatives to enhance supply chain efficiency, reduce costs, and improve customer service levels.
• Bachelor's degree in Supply Chain Management, Logistics, Operations Management, or related field; advanced degree preferred.
• Minimum of 5 years of experience in demand planning, supply chain management, or related roles, preferably in the consumer goods industry.
• Strong analytical skills with proficiency in demand forecasting techniques and statistical analysis.
• In-depth knowledge of supply chain principles, inventory management practices, and logistics operations.
• Experience with supply chain management systems (e.g., ERP, MRP) and advanced proficiency in Microsoft Excel.
• Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams.
• Strategic thinker with the ability to develop and implement innovative solutions to optimize the supply chain.
• Strong problem-solving skills with a proactive and results-driven approach to addressing challenges.
• Ability to thrive in a fast-paced and dynamic environment, with a commitment to continuous learning and professional development.

Job type:

Full-time

• Ensure alignment of strategic plan within Product Group and ThaiBev Group and communicate strategic plans to key stakeholders across the organization to ensure the clear and consistent understanding.
• Translate ideas and discussions into clear, logically organized and well-crafted documents for effective alignment with stakeholders.
• Support leadership team to analyze competitive landscape to identify growth opportunities, and identify potential risks associated with business.
• Collaborate with key relevant functions to ensure risk mitigation plan is implemented.
• Support/provide consultation on Product Group s strategic plan related topics/ongoing initiatives.
• Work with corporate finance, legal and operations teams on due diligence, financial analysis, risk assessments for potential acquisitions, and execute M&A transactions.
• Review potential M&A opportunities that align with Product Group and ThaiBev Group s strategic goals.
• Bachelor s degree in Business Administration, Economics, Finance, or a related field. A Master s degree in Business Administration (MBA) or related field is a plus.
• Minimum 3-5 years of experience in Corporate Strategy Planning or Business Development.
• Excellent analytical and problem-solving skills, with the ability to make data-driven recommendations and track performance metrics.
• Proven ability to gather and analyze market research, identify trends, and develop actionable insights to shape business strategies.
• Proficiency in developing budgets, setting targets, and understanding financial metrics to optimize business and operational performance.
• Experience in coordinating cross-functional teams and managing strategic initiatives across business units.
• Strong interpersonal and communication skills, with the ability to collaborate with internal and external stakeholders to deliver clear, concise, and impactful presentations to senior management and other stakeholders.
• Excellent in Thai and English communication.
• Sirapatsorn Traipein ( Meen ).
• Human Capital Business Partner
• Office of Human Capital | ThaiBev Marketing Co., Ltd.
• Sangsom Building 1, 4th Floor, 15 Moo 14, Vibhavadi Rangsit Rd.,.
• Chomphon, Chatuchak, Bangkok, Thailand 10900
• Mobile: (Office Phone).
• Email: [email protected].

Skills:

Negotiation, English

Job type:

Full-time

• Manage the development of annual category, channel & POP plan covering assortment, merchandising, pricing, promotion and Trade Spend Framework. The strategies and plans must drive brand growth and share in priority category & channels through availability, visibility and affordability; at the same time, they are aligned with Brand Plans.
• Provide a channel activity plan, based on given budget and ensure effective implementation and carry out evaluation of in-store national/channel activities.
• Develop and ensure all POP materials, selling tools, sales presenter and giveaways as well as channel/ customer activities and communication comply to latest marketing plan/ brand guidelines supplied by Marketing.
• Ensure insights and analysis are timely shared with all relevant functions and used as strategic inputs in New Product, Brand Plans, Channel Strategy and POP Vision and Plans Development.
• Ensure up-to-date category & channel analysis and competitor understanding shared to team.
• Recommend channel investment plan according to company objectives and priorities and agree with Sales and Marketing.
• Control actual spend versus planned expenditure and responsible for evaluation the effectiveness of all in-store national/channel promotion, trade communication, POSM/ sales support materials and customer activities.
• Sign off cycle plan and sales brief materials.
• Bachelor Degree in Marketing / Advertising or related field.
• At least 3 years in sales, marketing or category management in FMCG.
• Good command of spoken and written in English and Computer Literacy.
• Good analytical, be creative, initiative, pro-active, self-motivated and self-starter.
• Interpersonal, negotiation, and compromising skills.
• Strong team player, communication and listening skills.
• Leader, problem-solving skills, coaching and training skills.
• Good planning and management skill.
• Berli Jucker Public Co., Ltd.
• Human Resources Division
• 99 Soi Rubia, Sukhumvit 42,
• Phrakanong, Klongtoey, Bangkok 10110
• Visit us at: www.bjc.co.th
• Facebook Fan Page: BJC Careers.

Skills:

Statistics

Job type:

Full-time

• Analyze market trends, shopper behavior, and competitor activity to identify growth opportunities.
• Partner with key retailers to build Joint Business Plans (JBP) and conduct Quarterly Business Reviews (QBR) to drive category growth and profitability for both MT and TT channels..
• Support New Product Development (NPD) by providing category insights and post-launch performance reviews..
• Store Optimization & Tactical Execution.
• Define and optimize Product Assortment and Clustering strategies to ensure the right product mix for each store profile..
• Lead the development of Planograms and display guidelines to maximize shelf productivity, visibility, and brand consistency..
• Evaluate and recommend pricing and promotional strategies based on data-driven insights.
• Analytical Excellence & Reporting.
• Develop and maintain automated dashboards and analytical frameworks (Monthly Sell-out, Market Share) to track Business KPIs..
• Build "Best Practice" toolkits to improve the efficiency and accuracy of the category management department.
• Stakeholder Management & Influence.
• Present data-driven narratives to senior leadership and external retailers to influence category range, placement, and strategic investments.
• Collaborate closely with Commercial and Marketing teams to ensure category strategies align with overall business objectives.
• Education: Bachelor s or Master s degree in Business Administration, Marketing, Data Science, Statistics, or a related field..
• Experience: 5+ years of experience in Category Management, Trade Marketing, or Data Analytics (preferably in FMCG or Retail)..

Job type:

Full-time

• We are seeking an Assistance Marketing Manager - Strategic Partnership & Alliances to join our dynamic team at EM District In this full-time position, you will play a key role in developing and executing strategic partnerships and alliances that drive growth and enhance our market presence..
• Find gaps and opportunities of our business from cross functions including Marketing, Communication, PR, Promotion and CRM.
• Identify strategic partners to work with and come up with a win-win proposal for bot ...
• Work with Marketing on campaign execution including creative brief, Event, Promotion and IMC planning.
• Coordinate with partners to ensure accuracy of marketing deliverables.
• Create client proposal and able to present to partners. seeking partnership support both in cash and incline.
• Project Management: coordinate with highly motivated and diverse internal and external teams including key partners, marketing, operations, legal etc. to ensure successful execution of partnership initiatives.
• Performance Tracking / Post campaign report..
• What we're looking for.
• Bachelor's degree in Business or Marketing.
• Minimum 5 years experience in Sale or Marketing. Agency background is preferred.
• Excellent project management skills & relationship management skills.
• Ability to create and deliver clear presentations.
• Ability to adapt to the request quickly, meet deadlines and manage multiple projects.
• Proficiency in English, both written and verbal (Minimum TOEIC score 550 and above).
• Working location: EM District, BTS Phrom Phong station.

Job type:

Full-time

• Oversee daily purchasing activities for all departments including F&B, housekeeping, operations, maintenance, and administration.
• Review and approve purchase requests and ensure timely ordering and delivery.
• Negotiate pricing, contracts, payment terms, and delivery schedules.
• Monitor supplier performance and resolve any issues related to quality or service.
• Work with inventory control teams to forecast demand and avoid overstock or shortages.
• Track and manage procurement budgets and implement cost-saving strategies.
• Conduct regular reviews of procurement policies and suggest improvements.
• Supervise and support the purchasing team, including training and performance monitoring.
• Coordinate with other departments to understand procurement needs and ensure operational alignment.
• Maintain procurement records, vendor databases, and pricing histories.
• Assist in annual budgeting and forecasting for procurement-related expenses.
• Bachelor s degree in Supply Chain Management, Business Administration, or a related field.
• 5+ years of experience in procurement or purchasing management, preferably in hospitality, retail, or F&B.
• Strong knowledge of procurement systems, supply chain best practices, and vendor negotiation.
• Proficient in Microsoft Office and purchasing software; ERP experience is a plus.
• Fluent in Thai and English.

Experience:

8 years required

Skills:

Swift, Assurance, English, French

Job type:

Full-time

• Escalation & Relationship Management Serve as the primary regional escalation contact for all Luxury & Lifestyle hotel support matters, ensuring swift and effective resolution. Cultivate and sustain trusted partnerships with hotel owners, General Managers, and regional leadership teams. Represent and champion hotel-specific operational needs, ensuring alignment with global service standards and strategic priorities.
• Quality Assurance and Service Excellence. Design and implement regional quality control frameworks for Level 1 support. Lead regular audits and performance reviews to e ...
• Proactive Problem Management and Trend Analysis. Identify systemic challenges and recurring issues across the Luxury & Lifestyle hotel portfolio, ensuring they are addressed before impacting operations. Lead cross-functional initiatives to resolve persistent problems and enhance service delivery. Monitor support trends to inform strategic improvements and foster a culture of continuous enhancement and operational resilience.
• Performance Measurement and Reporting. Oversee regional dashboards and KPIs for support performance. Provide actionable insights to senior leadership and hotel stakeholders. Use data to drive strategic decisions and optimize support operations.
• Stakeholder Management and Communication. Facilitate clear communication across hotels, support teams, and leadership, ensuring alignment on priorities and consistent service standards.
• Key input goals.
• Regional escalation framework and resolution protocols.
• Quality audit program and training roadmap.
• Monthly and quarterly performance reports with actionable insights.
• Hotel satisfaction improvement plan.
• Strategic relationship management framework.
• Key output goals.
• Reduction in escalation volume and resolution time.
• Improvement in first-contact resolution rates.
• Increase in hotel satisfaction scores.
• Decrease in recurring technical issues.
• Strengthened stakeholder engagement and trust.
• Qualifications Bachelor's degree or higher in Information Technology, Hospitality Management, or related field.
• At least 8+ years experience in technical account management or similar role.
• Proven experience in escalation management and quality assurance.
• Experience working with luxury hotel brands and high-touch service environments.
• Strong background in stakeholder management and relationship building.
• Experience in training and guiding support teams.
• Excellent communication and relationship management skills.
• Strong analytical and problem-solving abilities.
• Customer-centric mindset with focus on service excellence.
• Ability to work effectively in cross-functional environments.
• Fluency in English (required) and additional languages is beneficial French(FR).
• Additional Information This position is based in Bangkok.
• The role involves global collaboration, requiring flexibility to accommodate time zone differences..

Experience:

8 years required

Skills:

Business Development, Accounting, Finance, English

Job type:

Full-time

• Develop and implement specific business development strategies to drive awareness, lead generation and opportunity identification.
• Establish contact with identified target companies and monitoring progress.
• Create strategic and tactical account plans to uncover and close business opportunities across our multiple offerings on identified priority accounts.
• Facilitate the workshops/ discussions relating the management of Multidisciplinary Professional Services.
• Qualifications:Bachelor's Degree in Chinese, Business Administration, Accounting, Finance, Legal and related field.
• Over 8 years of working experience in professional services, business development, Chinese clients support, relationship manager and other related field.
• Working experience in professional firm with accounting knowledge/background would be a strong advantage.
• Fluent communication in English and Mandarin is essential and proficiency in Thai would be a strong advantage and proficiency in Thai would be a strong advantage.
• Working experience in Chinese company with 100 employees or above is preferred.
• Proficient in Microsoft Office (Word, Excel, Power Point, Outlook).
• Detail-oriented and well-organized.
• Good interpersonal and multitasking skills.
• Service minded and proactive.
• Can-do attitude and able to work independently with minimal supervision.
• Demonstrates confidence and clarity in public speaking.
• Possesses strong business acumen.
• Due to volume of applications, we regret only shortlisted candidates will be notified. Candidates will only be contacted by authorised Deloitte Recruiters via firm s business contact number or business email address. Requisition ID: 109282In Thailand, the services are provided by Deloitte Touche Tohmatsu Jaiyos Co., Ltd. and other related entities in Thailand ("Deloitte in Thailand"), which are affiliates of Deloitte Southeast Asia Ltd. Deloitte Southeast Asia Ltd is a member firm of Deloitte Touche Tohmatsu Limited. Deloitte in Thailand, which is within the Deloitte Network, is the entity that is providing this Website.

Experience:

7 years required

Skills:

Business Development, Problem Solving, Quantitative Analysis, English

Job type:

Full-time

• Bachelor s degree or equivalent diploma.
• Dynamic leader with experience and passion for managing large and diverse teams across multiple workflows in a fast-paced environment, able to deal with rapid change and ambiguity.
• Minimum 2+ years' of people management experience as a Sr Manager in Fraud and Risk Operations in Payment System that includes Fraud chargebacks, Customer Complaints and Escalations too.
• Strategic thinker with strong analytical and problem-solving skills.
• 10+ years of experience in operations, preferably in BPO/ITES industry.
• 7+ years of people management experience, including managing managers, and a strong desire to develop team members.
• Empathy for the Social community platform users and passion to create an exceptional user experience and provide outstanding support.
• Excited to be part of a global operations teams, design effective business operations, tackle complex problems, and develop individual team members.
• Adaptable and energized by a fast-paced environment; Significant experience in a complex fast paced environment.
• Excellent written and verbal communication skills.
• Having high cultural awareness of political and social situations is a plus!.
• Proficiency in English and Thai is highly preferred (depends on the market assignment).
• Build a positive relation with Client in order to create new business opportunities.
• Identify potential risks and opportunities of improvement in the process and suggest solutions.
• Responsibilities:Manage the overall performance and governance of the Statements of Work (together with Vendor Account Management / Business Development). Manage the day-to-day operations in accordance with requirements and SLAs set out in SOW. Prompt identification and resolution of Service delivery issues including implementation of preventative measures. Transition management during set up phase or expansion phases.
• Establish the Vendor infrastructure necessary to perform the Services, including all technology, financial, human resources, security, facilities and communication resources. Install all Service delivery processes and Service Level reporting mechanisms.
• Provide exceptional people management, mentorship and career development to members of the team, including Managers, TLs, and Agents, achieve low attrition levels and high employee engagement. Flag and escalate business risks timely to the Client and Stake holders.
• Lead the group of Managers and drive process deliveries and process excellence through consistent monitoring and critical inputs.
• Ability to Deep Dive on customer complaints and appeal cases received from business line including user appeal document, user analysis and trend analysis.
• Ability to Deep Dive on completed transactions that being flagged with high-risk flag for post manual review to evaluate if is a potential fraud, and instantly share fraud trend to fraud strategy team. Strictly following chargeback operation standard SOP and requirement to handle representment case.
• Ability to guide the team on completing the chargeback cases within SLA/Pre-set time given, ensuring all the representment documents are gathered correctly and match the case with chargeback reason.
• Provide mentorship, guidance and career development to direct reportees and members of their team. Lead a high-performing team through an exciting transition to build problem solving, critical thinking, analytical and technical capabilities which will enable the department to develop deeper, more scalable solutions.
• Establish team goals and work with direct reports on strategies for executing, measuring progress and sharing results. Deliver projects involving quantitative analysis, industry research, and strategy development, working directly with global cross-functional teams to problem solve analytical approaches and develop solutions.
• Identify actionable insights, suggest recommendations, and influence team strategy through effective communication.
• Protect Clients ecosystem, prevent fraudulent activity, enforce our TOS and policies, ensuring compliance across a global user base of millions.
• Drive Managers and Operations teams to deliver value adds, continuous improvements, and productivity/quality gains.
• Streategize and execute Client/Leadership directions and decisions following the change management process.
• Mantain an effective Client relationship with proactive communication followed by POA and closed loop.

Experience:

5 years required

Skills:

Finance, Accounting, CFA, English

Job type:

Full-time

• Work on valuation assignments and assist Senior Management in carrying out valuation engagements.
• Managing and leading in company valuation, purchase price allocation, intangible asset valuation and cash flow modelling.
• Having experience and knowledge in financial instruments valuation is an added advantage.
• Provide support and training to junior team members in guiding and reviewing their work outputs.
• Present valuation findings internally and externally to clients.
• Bachelor s/ Master s degree in finance, accounting, or economics.
• Minimum 5 - 7 years in valuation with Big4 or accounting firms or investment banks.
• A relevant professional qualification (CFA, CPA FA, MBA etc) will be highly regarded.
• Good verbal and written English and Thai communication skills.
• Strong analytical skills and attention to detail.
• GrowBelongImpact.

Skills:

Public Relations, Budgeting, Purchasing, English

Job type:

Full-time

• The Assistant Outlet Manager will support Manager of area in planning, organizing, controlling and directing the work of employees in the Restaurant or Bar, ensuring guest satisfaction.
• Maintains a working knowledge of food, wine, spirits, cocktails.
• The ability to be visible in the operation, provide recognition, promote good public relations, and handle complaints, concerns or special requests for guests, clients, and group contacts.
• Excellent product quality at a fair price and attend regular operational meeting to ensure effective coordinate and cooperation between departments.
• Maintain the concept and position of restaurant or bar in the community.
• Describe and ensure quality of all food items, ingredients, and preparation methods, as well as provide expert knowledge of wine and spirits in an elegantly appointed environment dedicated to an attentive and distinctive experience for all meals period.
• Selecting, training, evaluate, lead, motivate, coach, and discipline all employees, within Restaurant or Bar to ensure that established cultural and core standards are met; long-range strategic planning for outlet operation.
• The ability to be visible in the operation, provide recognition, promote good public relations, and handle complaints, concerns or special requests for guests, clients, and group contacts.
• Provide knowledge and skill training to team both on the job and class room training.
• Control labor and operating expenses through effective scheduling, budgeting, purchasing decisions, and inventory and cash control.
• Attend regular operational meetings to ensure effective coordination and cooperation between departments.
• Observe physical condition of facilities and equipment in the outlet and make recommendations for corrections and improvements as needed.
• Forecast workloads and arrange work schedules prepared accordingly to guest needed.
• Requires ability to operate computer equipment and other food & beverage computer systems.
• What You Will Bring.
• One to two years previous experience as an Assistant Outlet Manager in Food & Beverage outlet.
• College education or equivalent experience;.
• Previous employment experience in a similar position with other luxury Hotels will be an added advantage;.
• Knowledge of food & beverage service, cost control, labor control, maintenance, merchandising, and accounting.
• Requires ability to operate computer equipment and other food & beverage computer systems.
• Requires reading, writing and oral proficiency in the English language.
• Requires a working knowledge of division operations as well as Four Seasons cultural and core standards, policies, and standard operating procedures. Working knowledge is generally learned on-the-job.
• Positive attitude with a generous and uplifting team approach.
• Ability to proactively anticipate and prioritize the needs of the guest.
• Energetic and professional approach to his/her craft.
• Join Our Team.
• Join a team that is built on mutual respect, collaboration, creativity and a commitment to the highest quality of service. Four Seasons Hotel and Private Residences Bangkok Chao Phraya provides guests with a haven of serenity and luxury in a bustling city. Four Seasons provides employees with the same level of care that we expect to be shared with our guests. We have been ranked in FORTUNE Magazine s 100 Best Companies to work for since 1998.
• What to expect: You will .
• Be a champion of the Golden Rule: Do unto others as you would have them do unto you.
• Be part of a cohesive team with opportunities to learn, grow and develop.
• Have the opportunity to engage in diverse and challenging work.
• Derive a sense of pride in work well done.
• Be recognized for excellence.

Skills:

Compliance, Risk Management, Financial Analysis, English

Job type:

Full-time

• To supervise and control the day to day activities in Corporate Actions section to ensure all clients corporate entitlements are fully protected and promptly distributed in accordance to established procedures.
• To supervise and control the day to day activities in Corporate Actions section (Cross Border) to ensure all clients corporate entitlements are fully protected and promptly distributed in accordance to established procedures.
• To development of the corporate action and custody management processing systems to ...
• To perform specific duties as instructed by the team management in accordance to the relevant procedures, guidelines, instructions and standards set in order to meet the productivity and service standards set.
• To perform specific duties as instructed by the team management and to assist the team management in overseeing the daily processing/ delivery of trade services by the team to customers.
• Role models a strong, collaborative business relationship between the onshore and the hubbed centres that make up the end-to-end journey.
• Supports One Bank through strong connectivity with support and sales functions and related businesses such as Cash and Transaction Banking.
• People & TalentDevelops and embeds a high-performance culture; develops talent to ensure a high-quality succession pipeline; drives and contribute to the development of associates by guiding, coaching, motivating, supporting and assisting selected number of associates.
• Leads through example and builds the appropriate culture and values. Sets appropriate tone and expectations from the Operations team and works in collaboration with risk and control partners.
• Continually strive to share key relevant knowledge and learnings with others and across the team.
• Risk ManagementUnderstands the main risks facing the Group and identifies, assesses, monitors, controls and mitigates accordingly.
• Manages Operations Risk effectively, including identification, communication, and remediation of risks to the relevant forums.
• Accountability - no audit fails; full remediation/root cause analysis and execution for ops losses.
• GovernanceEmbed the Group s values and code of conduct in countries and hubs to ensure that adherence with the highest standards of ethics, and compliance with relevant policies, processes, and regulations.
• Aligns the Operations agenda to global and regional business strategies, to global standards and the technology roadmap.
• Works with regulators in an open and co-operative manner.
• Regulatory & Business ConductDisplay exemplary conduct and live by the Group s Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Lead the Thailand Custody and Clearing operations teams to achieve the outcomes set out in the Bank s Conduct Principles: Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment.
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
• Key StakeholdersFinance.
• Risk and compliance.
• Sale.
• FI.
• ExternalAuditors.
• Regulators and other government departments/officials.
• Industry partners, Banking Associations, etc.
• Clients/Customers.
• SCB outsourced vendors and Technology suppliers.
• Countries respective Regulator, Depository, Central Bank, etc.
• Other Responsibilities
• Embed Here for good and Group s brand and values in Thailand Custody and Clearing operations teams; Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures; Multiple functions (double hats);Perform other responsibilities assigned by management level.
• Market Knowledge: - awareness and understanding of the wider business, economic and market environment in which the firm operates.
• Business Strategy and Model: - awareness and understanding of the firm s business strategy and model appropriate to the role.
• Risk Management and Control: - the ability to identify, assess, monitor, control and mitigate risks to the firm. Also, an awareness and understanding of the main risks facing the firm and the role the individual plays in managing them.
• Financial Analysis and Control: - the ability to interpret the firm s financial information, identify key issues based on this information and put in place appropriate controls and measures.
• Governance, Oversight and Controls: - the ability to assess the effectiveness of the firm s arrangements to deliver effective governance, oversight and controls in the business and, if necessary, oversee changes in these areas.
• Basic knowledge of Corporate Actions process, and financial service will be preferable.
• Proficient in all aspects of MS office.
• Strong customer service focus.
• Strong verbal and written communication skills in Thai and English.
• Role Specific Technical CompetenciesEnglish.
• Operational Functions.
• Financial services industry.
• About Standard Chartered We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.
• Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.
• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do.
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well.
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term.
• What we offer
• In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.
• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits.
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.