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Experience:

5 years required

Skills:

OmniGraffle, Balsamiq, Research

Job type:

Full-time

• You are excited by the prospect of designing amazing user experiences to solve customer problems by bringing together user experience and creative design.
• You are responsible for delivering the vision of user experience design and strategy.
• You are driven to create intuitive solutions, bettering the design and usability of Chubb s digital solutions and guiding user-centered methodologies from strategy, research, design, and user testing.
• You are excited at the prospect at working with multi-disciplinary teams in an iterative manner to deliver Chubb s superior service execution digitally.
• You are committed to continuous improvement for both your teams, yourself, and Chubb s culture.
• Execute the UX process and implementation of projects associated with different business units.
• Carry out user-centric design practices. Conceptualize interfaces, visualize digital experiences or applications, and understand how each touchpoint is connected to the full user experience.
• Work with multidisciplinary teams to analyze quantitative and qualitative user research and synthesize user and customer data from many sources to identify opportunities; recommend user-centric design directions with an eye towards human value feasibility and economy.
• Conduct user testing and qualitative sessions to improve engagement, usability, and affinity.
• Apply, promote, and iterate design guidelines, best practices, and standards (i.e., Chubb Design System).
• Follow the existing responsive logic and produce adaptive design screens as well as provide UI implementation support across different platforms and sites.
• Illustrate design ideas using collaboration design tool such as Figma.
• Connect design strategy to business results.
• What you bring to the table (Qualifications).
• Foundational skills.
• Willing and able to break the mold, challenging the status quo for the good of the customer and user experience design.
• Able to effectively interact with key roles within a multidisciplinary team.
• Strong communication and time management skills, with a sense of ownership and urgency.
• Ability to facilitate design feedback/review sessions with designers, business leads, developers, and other roles and to explain design approaches or technical details.
• Experience with an iterative design process, and a recognition that the first design is rarely the final design (i.e., MVP mindset).
• Experience with design thinking and human centered design frameworks.
• Ability and willingness to learn Agile ways of working.
• Skills and Education.
• 5+ years of hands-on UX experience preferred.
• Experience with Fintech products and AI (Artificial Intelligence) use in design is an advantage.
• Prior experience as a product designer or UX/UI designer.
• Experience in the full spectrum of UX and UI design activities, which includes UX research, wireframing, high-fidelity UI design, user testing.
• Proficient in collaborative design tools such as Figma, Mural, etc.
• A good understanding of the design implementation as opposed to just delivering a proof of concept (POC) design.
• Experience with responsive design and UI handoff.
• Experience with web technologies (e.g., HTML, CSS, JavaScript) is a plus.
• Associate/Bachelor/Master s degree in design fields (e.g., graphic, communication, media, industrial), computer science, HCI, psychology, marketing, etc.; and/or certification in UX/UI.

Experience:

1 year required

Skills:

SQL, Scrum, Good Communication Skills, English

Job type:

Full-time

• Design, develop, and execute test cases for web and mobile applications.
• Perform manual testing to ensure system functionality, usability, and performance meet requirements.
• Identify, document, and track bugs using bug tracking tools.
• Work closely with developers and business teams to understand requirements and ensure quality delivery.
• Perform data validation and verification using basic SQL queries.
• Support testing activities across SDLC, including SIT and UAT.
• Participate in Agile/Scrum ceremonies such as sprint planning, daily stand-ups, and retrospectives.
• Ensure timely delivery of testing tasks and maintain test documentation.
• Bachelor s Degree in Computer Engineering, Computer Science, Information Technology, Software Engineering or related field.
• 1 - 3 years of experience in manual testing.
• Experience testing both web and mobile applications.
• Familiarity with test case management and bug tracking tools.
• Basic knowledge of SQL for data verification.
• Understanding of SDLC and QA processes.
• Experience working in Agile/Scrum environments.
• Good communication skills and proactive working attitude.
• Nice to have: Interest or experience in automation testing.
• Thai Native level with good command in English for dicumentattion.

Experience:

No experience required

Job type:

Full-time

• Work in close collaboration with various teams to craft and execute design strategies that focus on delivering modern user experiences through the latest technologies..
• Develop and conceptualize a comprehensive UI/UX design strategy for our brand and products, collaborating effectively with different teams..
• Manage and direct the design cycle, including leading workshops and ensuring that all project requirements are meticulously met..
• Create detailed process flows, diagrams, wireframes, storyboards, sitemaps, visual design mockups, and high-fidelity prototypes to effectively convey complex interaction behaviors and business objectives..
• Lead in designing dynamic animations, Ul elements, and innovative tools, such as navigation menus, search boxes, tabs, widgets, and Al-driven components for our digital assets..
• Perform comprehensive testing of Ul components like CTAs, banners, page layouts, and design flows, ensuring optimal functionality and design for landing pages..
• Collaborate with sales, marketing, and technology teams, as well as other internal and external partners, to develop and deliver custom digital experiences tailored to user needs..
• Confidently communicate and justify design decisions to executive stakeholders, and effectively incorporate their feedback into design improvements..
• Provide guidance and expertise in implementing UX research methodologies and testing activities, aiming to analyze and predict user behaviors..
• Adhere to and uphold the brand's style, identity, and standards, particularly in areas of typography and graphic design.
• 0-3 years of experience in UX/UI or product design; exposure to AI, data-intensive platforms, or enterprise environments is a plus..
• A portfolio demonstrating end-to-end design fundamentals, from basic user research and interaction design to polished UI mockups and prototypes..
• Ability to consider user needs, business objectives, and basic technical constraints, translating them into clear and practical design solutions..
• Solid understanding of UX fundamentals, including interaction design, information architecture, and usability best practices..
• Proficiency in Figma for interface design and prototyping; experience with additional tools such as Adobe Creative Suite, FigJam, or Miro is a plus..
• Experience creating user flows, wireframes, high-fidelity UI, and interactive prototypes to effectively communicate design ideas..
• Ability to collaborate effectively within cross-functional product teams, working closely with designers, developers, and product managers..
• A passion for emerging technologies, artificial intelligence, and designing for innovation and impact..