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Experience:

1 year required

Skills:

Electronics, Quality Management System, Instrument, Thai

Job type:

Full-time

• โทร: 056-705-953-7 หรือ 089-895-0667.
• อีเมล: [email protected].
• Line ID: 0898950667.

Job type:

Full-time

• Living Technology Innovation & Delivery.
• Drive innovation and development of new Living Technology solutions that create.
• business value and enhance customer experience across SC ecosystem.
• Identify and evaluate new digital opportunities, platforms, and services that support.
• Engine 3 growth and recurring income strategy.
• Lead the incubation and development of new products or features from concept.
• validation, pilot, to scalable rollout.
• Explore and adopt emerging technologies (e.g., AI, IoT, smart living solutions) to enhance.
• product capabilities and differentiation.
• Establish frameworks for innovation pipeline management, including prioritization,.
• experimentation, and performance tracking.
• Drive continuous improvement of digital products by leveraging user behavior, data.
• insights, and market trends.
• RueJai Platform & Ecosystem.
• Own end-to-end development and growth of RueJai platform, including product.
• strategy, platform engineering, and ecosystem expansion.
• Define platform vision, roadmap, and feature prioritization aligned with business goals.
• and customer needs.
• Lead high-quality development, integration, testing, and deployment of platform.
• features, applications, and services, whle ensuring a good governance of development.
• practices (e.g., Agile, DevOps, CI/CD) to improve efficiency and alignment with CST.
• development standard.
• Ensure platform scalability, reliability, security, and performance.
• Manage platform performance, user feedback, and data insights to continuously.
• enhance user experience and engagement.
• Collaborate with Engine 3 and business teams on go-to-market planning, rollout, and.
• adoption.
• Leadership & Stakeholder Management.
• Lead and develop teams with clear direction, priorities, and accountability.
• Drive CST direction and alignment with Business Units on platform priorities and.
• execution.
• Establish governance on delivery standards, resource allocation, and risk management.
• Act as a central bridge to ensure seamless collaboration between CST, Engine 3, and.
• business stakeholders.
• Ensure clear and timely communication within CST and across stakeholders on.
• progress, risks, and decisions.
• Provide regular updates to EVP-CST on progress, key issues, and strategic.
• recommendations.
• Facilitate decision-making and resolve cross-functional issues effectively.
• 10-15+ years of experience in product management, technology, so ware engineering,.
• or digital transformation.
• Proven experience leading cross-functional teams (product and engineering).
• Strong track record in delivering digital platforms or customer-facing solutions.
• Solid understanding of product lifecycle, system architecture, and development.
• practices.
• Experience working with business stakeholders to translate needs into technology.
• solutions.
• Demonstrated leadership with ability to manage teams and influence senior.
• stakeholders.
• Product Strategy & Roadmap Development.
• Technology & System Architecture Understanding.
• Stakeholder Management & Cross-functional Alignment.
• Leadership & Team Development.
• Communication & Executive Presentation.
• Analytical Thinking & Problem Solving.
• Agile / Product Development Practices.
• Digital Innovation Mindset.

Skills:

Automation, Statistics, Excel

Job type:

Full-time

• Prepare and maintain portfolio data, MIS reports, and dashboards.
• Analyze portfolio performance, credit quality, and risk indicators.
• Provide insights to support business and management decisions.
• Improve reporting processes through automation and digital solutions.
• Support data migration, transformation, and system enhancement initiatives.
• Coordinate with stakeholders across Business, Risk, Operations, and IT.
• QualificationsBachelor's degree in IT, Statistics, Finance, Economics, Business, or related fields.
• Minimum 5 years' experience in MIS, Data Analytics, Credit Risk, Portfolio Management, or related areas.
• Banking or financial services experience preferred.
• Strong Excel and reporting skills; SQL knowledge required.
• Experience with Power BI, Tableau, SAS, Python, or similar tools is a plus.
• Understanding of Commercial Banking, Credit Risk, or Lending.
• Strong analytical, communication, and stakeholder management skills.
• Experience in BI, automation, AI, data transformation, or system implementation projects is an advantage.
• Only shortlisted candidates will be contacted.
• (https://krungsri.com/b/privacynoticeen).
• Remark: The bank needs to and will have a process for verifying personal information related to the criminal history of applicants before they are considered for employment with the bank..
• FB: Krungsri Career.
• LINE: Krungsri Career.
• Linkedin: Krungsri Career.
• Talent Acquisition Department.
• Bank of Ayudhya Public Company Limited.
• 1222 Rama III Rd., Bangpongpang, Yannawa, Bangkok 10120.

Skills:

Java, Full Stack, Web Services

Job type:

Full-time

• Drive development and enhancements within the Krungsri Lending Hub platform.
• Work with cross-functional teams to gather requirements and establish technical specifications.
• Continuously collaborate with teams on future enhancements to the solution based on business needs.
• Troubleshoot and debug complex issues in production environments, providing timely resolutions and preventive measures.
• Bachelor's degree or higher in computer science or a related field.
• At least 7 years of experience in IT, specifically in the banking business.
• Proficient in Java Full stack, Java Script, designing, and implementing APIs, Web Services, Microservices and OOP.
• Basic knowledge of operating systems such as Windows Server, UNIX or Linux, and cloud platforms like RedHat OpenShift Container Platform.
• Direct experience in Java programming, developing, or implementing APIs, Web Services, Microservices, and databases such as MySQL or Oracle.
• Familiarity with lending functionalities and loan processes.
• Experience in workflow management tools and process transformation.
• Programming skills: JAVA Full Stack, JAVA Script, HTML, Oracle SQL, MSSQL, C#.net, Rest APIs, XML, JSON, Angular, Node.js.
• Operating System/Platform knowledge: Unix, Linux/Redhat, Windows.
• Experience in RedHat OpenShift Container Platform.
• Strong analytical skills and the ability to quickly learn complex processes.
• Experience with DevOps practices, CI/CD pipelines, automated testing, and software quality assurance processes.
• Proven experience in Agile/Scrum delivery environments.
• Experience managing development activities across the full Software Development Life Cycle (SDLC).
• Please note that we will get in touch with shortlisted candidates only.
• FB: Krungsri Career(http://bit.ly/FacebookKrungsriCareer).
• LINE: Krungsri Career (http://bit.ly/LineKrungsriCareer).
• LINKEDIN: Krungsri (http://bit.ly/LinkedinKrungsri).
• Applicants can read the Personal Data Protection Announcement of the Bank's Human ResourcesFunction by typing the link from the image that stated below.
• EN.
• (https://krungsri.com/b/privacynoticeen).
• The bank needs to and will have a process for verifying personal information related to the criminal history of applicants before they are considered for employment with the bank.

Skills:

Automation, Finance, Statistics, English

Job type:

Full-time

• Prepare, analyze, and present Credit Portfolio and Management Information System (MIS) reports to support management decision-making.
• Coordinate with relevant stakeholders to organize Credit Committee and Credit Portfolio Sub Committee meetings, including preparation of reports and supporting materials.
• Design and improve reporting processes to enhance efficiency, accuracy, and data quality.
• Support data analytics initiatives and provide business insights through portfolio analysis.
• Participate in special assignments and strategic projects, including digitalization, process improvement, automation, and AI-related initiatives.
• Collaborate with Business, Risk, Operations, and other stakeholders on portfolio management activities.
• QualificationsBachelor s degree in Business Administration, Finance, Economics, Information Technology, Statistics, Data Science, or related fields.
• Strong interpersonal and communication skills with the ability to work effectively across functions.
• Experience or strong interest in Data Analytics, AI, Business Intelligence, or Reporting is highly preferred.
• Proficient in Microsoft Office applications, particularly Excel and PowerPoint.
• Good command of English, both written and spoken.
• Eager to learn, proactive, and adaptable to new technologies and ways of working.
• Strong analytical thinking, attention to detail, and problem-solving skills.
• Only shortlisted candidates will be contacted.
• (https://krungsri.com/b/privacynoticeen).
• Remark: The bank needs to and will have a process for verifying personal information related to the criminal history of applicants before they are considered for employment with the bank..
• FB: Krungsri Career.
• LINE: Krungsri Career.
• Linkedin: Krungsri Career.
• Talent Acquisition Department.
• Bank of Ayudhya Public Company Limited.
• 1222 Rama III Rd., Bangpongpang, Yannawa, Bangkok 10120.

Skills:

Scrum, Software Development

Job type:

Full-time

• Partner with business stakeholders to gather requirements, write user stories, refine user journeys, and translate needs into clear functional and nonfunctional specifications.
• Capture API requirements, create API specifications (e.g., Swagger), and work with architects and designers to define endtoend technical solutions.
• Delivery & Quality Assurance.
• Manage and prioritize backlogs in an Agile environment (Scrum/Kanban), participate in planning, development, testing, and golive.
• Collaborate with developers, QA, and vendors to ensure solutions meet business expectations, quality standards, and system reliability.
• Operational Support & Leadership.
• Support troubleshooting, maintenance, and service readiness activities to ensure API availability and performance.
• Leverage banking-domain expertise and provide guidance or leadership to the team when required.
• Extensive industry experience: 10+ years in software development plus 5+ years in banking/financial services and API ecosystem projects..
• Strong analytical and BA expertise: 3-5 years as a Business/System Analyst on large-scale initiatives with solid skills in requirements gathering, problem diagnosis, and Agile/Waterfall delivery..
• Leadership capability: 5+ years of team management experience leading teams of three or more members..
• Why You ll Love Working With Us.
• At Krungsri Nimble, you ll join a passionate team working at the intersection of technology and banking innovation. We embrace an agile mindset where you ll have real ownership and the opportunity to influence system design and business outcomes. In our collaborative and transparent environment, we prioritize continuous learning to stay ahead of the curve. If you're looking for a role where you can make a responsible impact, grow your expertise, and help shape the future of digital banking, this is where you belong. Apply now and build something transformative with us!.

Skills:

Assurance, Excel, SQL, English

Job type:

Full-time

• Perform Anti-Financial Crime (AFC) data analytics (including AML and FATCA/CRS) to identify anomalies, potential risks, and system gaps across business processes.
• Validate system configurations and data controls to ensure full alignment with AFC regulatory requirements and internal compliance standards.
• Analyze complex datasets to detect trends, patterns, and emerging risks, and translate findings into actionable insights for risk mitigation.
• Conduct quality assurance (QA) reviews on AFC-related processes and high-risk cases to ensure accuracy, completeness, and compliance with policy and regulatory requirements.
• Document findings and escalate material issues with clear, actionable recommendations to strengthen controls and improve compliance effectiveness.
• FATCA Case Management & Questionnaire Review.
• Review and consolidate FATCA Questionnaire responses from Underwriting (UI), Policy Owner Services (PO), and Claims departments for COO approval prior to submission to Compliance.
• Review and summarize FATCA cases recorded in the manual log, ensuring completeness and accuracy of case documentation.
• Maintain organized records of all FATCA-related activities to support audit readiness and regulatory reporting.
• Management Information (MI) Reporting.
• Prepare analytical reports for Management and Compliance (BU Report) covering alerts backlog, system stability, and data reconciliation exceptions.
• Generate MI (Management Information) report and distribute to Group Office management team (GO Report) on a regular cadence.
• Deliver BU and GO analytical & MI reporting to senior management (BU CEO, CTO, Head of Data, COO, CCO).
• Design and develop reports and dashboards to visualize risk and compliance metrics in a clear, digestible format for executive audiences.
• Cross-Functional Collaboration & Continuous Improvement.
• Drive cross-functional collaborations with Technology, Data, Operations, and Compliance to strengthen data analytics capabilities and support business decision-making.
• Proactively identify opportunities to improve data quality, reporting efficiency, and analytical processes.
• Create and maintain documentation including requirements, data definitions, business rules, and Standard Operating Procedures (SOPs).
• Bachelor's degree or higher in Computer Science, Data Science or related fields.
• At least 5 years in data analytics, business intelligence, or MIS role, preferably in insurance or financial services.
• Experience with AML/CTF/FATCA/CRS regulatory frameworks is highly preferred.
• Preferred Certified Anti-Money Laundering Specialist (CAMS) or relevant AML/Compliance certification.
• Skilled in Advanced Excel, SQL, Power BI and RPA (UiPath and/or Power Platform).
• Excellence communication in Thai and English (Need to communicate with Group office in HK).

Skills:

Compliance, Risk Management, English

Job type:

Full-time

• Perform key QA activities and review completeness, accuracy, and consistency of Line 1 and Line 1.5 deliverables for AML compliance with regulations and FWD's policy.
• KYC/eKYC Random QA validate completeness of KYC data per AML requirements; ensure data accuracy and proper system capture.
• CDD/EDD Random QA validate completeness of CDD/EDD per AML requirements; ensure data accuracy and system integration.
• NSS + CRR QA review quality of Line 1 alert closures; monitor SLA compliance; verify correct alert workflow routing.
• TER + PR provide QA and oversight on Trigger Event and Periodic Reviews.
• FATCA/CRS QA & Regulatory Activities.
• Perform random reviews (UW/POS/Claims) of FATCA/CRS self-certification forms for completeness and accuracy to ensure FATCA/CRS data is accurately and completely captured in the system.
• Conduct high-value account reviews to ensure compliance with FATCA/CRS requirements.
• Validate FATCA/CRS data quality prior to submission to the Revenue Department.
• Review FATCA Internal Certification from Operations before Management sign-off.
• Conduct electronic search to find overseas indicia and identify reportable customers (FATCA = U.S. indicia; CRS = any participating country 113 countries).
• Prepare FATCA/CRS data in the Revenue Department template and translate customer data from TH to EN.
• Submit reportable customers to the Revenue Department and IRS.
• Review results from Line 1 and report to Line 2 for review.
• Review customer data (FATCA Customer Due Diligence) to identify U.S. indicia of policyholders and premium payers.
• Review and consolidate FATCA Questionnaire responses from UI/PO/Claims for COO approval prior to submission to Compliance.
• Review and summarize FATCA cases recorded in the manual log, ensuring completeness and accuracy.
• Training, Follow-up & Reporting.
• Provide ad-hoc AML training when there is a change of AML process or request by Line 1.
• Deliver AML and FATCA/CRS training and guidance to Line 1 and act as trainer for Line 1 with Line 2 providing train-the-trainer support.
• Report QA results and key AML/FATCA risks to Management and Compliance.
• Assess inclusion of Vendor / Seller / Hospital Partner under Line 1.5 oversight consideration.
• Support regulatory-critical FATCA/CRS certification and data validation activities.
• Bachelor s degree or higher in Business Administration or related fields.
• Certified Anti-Money Laundering Specialist (CAMS) or relevant AML/Compliance certifications.
• LOMA 1-2 is a plus.
• At least 3 years in compliance, QA, operations, or risk management preferable in life insurance or financial services. Strong knowledge in AML/CTF, FATCA/CRS regulations.
• Experience with KYC/CDD/EDD processes and regulatory reporting is highly preferred.
• Excellence command in Thai and English.

Skills:

Compliance, Internal Audit, Risk Management

Job type:

Full-time

• Own end-to-end AFC incident management, ensuring timely resolution, SLA compliance, and proper escalation in line with Incident Management Policy.
• Manage the full incident lifecycle including identification, classification, investigation, root cause analysis, remediation, and reporting.
• Lead and challenge root cause analysis and remediation plans to ensure effectiveness, timeliness, and prevention of recurrence.
• Track and monitor remediation actions from Operations, Compliance, Internal Audit, and regulators through to closure.
• Ensure accurate, timely reporting of incidents and key risk issues to Management, Risk Management, and Compliance.
• Transaction Monitoring (TM) & Risk Monitoring.
• Perform end-to-end review of TM alerts and validate quality of investigation, documentation, and decision rationale in line with AML/CTF standards.
• Ensure alerts are handled within defined SLA and escalated appropriately.
• Conduct retrospective reviews, sampling, and thematic analysis to identify trends, systemic issues, and emerging risks.
• Perform independent validation of TM rules, including post-implementation reviews of rule changes and system enhancements.
• Identify control gaps, process weaknesses, and compliance breaches through continuous monitoring activities.
• Quality Assurance.
• Perform quality assurance reviews of high-impact to ensure accuracy, completeness, and alignment with policy terms and Standard Operating Procedures (SOPs).
• Review AFC case management activities, including questionnaire responses and case documentation, to ensure compliance and audit readiness.
• Document findings and escalate material issues with clear, actionable recommendations and maintain proper documentation and records to support regulatory reporting and audit requirements.
• Risk Reporting, Advisory & Continuous Improvement.
• Prepare and deliver insightful MI and risk reporting on TM, incidents, QA outcomes, and key risk issues to senior management and governance forums.
• Collaborate cross-functionally to drive remediation, improve processes, and enhance overall control environment.
• Support training, knowledge sharing, and continuous improvement initiatives to uplift AFC risk management capability.
• At least 5 years of experience in AML/CTF, Compliance, Risk Monitoring, Transaction Monitoring (TM), or Operational Risk within financial services and/or insurance.
• Solid experience in incident management, root cause analysis, and remediation tracking.
• Hands-on experience in QA / control testing / audit support for AFC or operational processes.
• Exposure to claims, underwriting, or policy servicing operations is an advantage.
• Proven experience in stakeholder management across Line 1, Line 2 (Compliance), Risk functions and senior management.

Skills:

Data Analysis, SQL, Linux, English

Job type:

Full-time

• Support incident management by investigating application issue, performing initial root cause analysis, documenting incident details, and coordinating with relevant teams to support timely issue resolution and prevent recurring problems.
• The primary liaison between users/clients, Helpcenter, and Developers, translating technical issues into clear and actionable business language.
• Monitor application performance and system health using tools such as Dynatrace, and collaborate with development teams to improve system reliability.
• Support troubleshooting and data analysis using SQL, including ad-hoc data fixes when required.
• Collaborate with teams to ensure stable operations, support system releases, user manual and maintain documentation.
• Effectively multi-task handling under pressure with the good quality.
• Qualifications:Bachelor's degree or higher in Computer Science, Computer Engineering, Information Technology, or a related field.
• At least 1-3 years of experience in Application Support, Production Support.
• Familiarity with Linux/Unix operating system.
• Familiarity with relational databases and SQL.
• Experience with Cloud platform, AWS is a plus.
• Strong problem-solving and analytical skills.
• Excellent communication and collaboration abilities.
• Ability to work under pressure in production environments.
• Strong ownership and accountability mindset.
• Good English communication skillใ.
• Please note that we will get in touch with shortlisted candidates only.
• FB: Krungsri Career(http://bit.ly/FacebookKrungsriCareer).
• LINE: Krungsri Career (http://bit.ly/LineKrungsriCareer).
• LINKEDIN: Krungsri (http://bit.ly/LinkedinKrungsri).
• Applicants can read the Personal Data Protection Announcement of the Bank's Human ResourcesFunction by typing the link from the image that stated below.
• EN.
• (https://krungsri.com/b/privacynoticeen).
• The bank needs to and will have a process for verifying personal information related to the criminal history of applicants before they are considered for employment with the bank.

Skills:

Compliance, Finance, Problem Solving, English

Job type:

Full-time

• Identify bottlenecks in key workflows - customer service, sales, supply, after-sales service.
• Design and implement process improvements to increase speed, conversion, and customer experience.
• Lead automation projects end-to-end: Understand the problem, map the process, use AI tools and no-code automation platforms to reduce manual work and improve output quality, drive adoption.
• Analytics, Management Reporting, Strategy & Planning.
• Own management reporting across core business performance indicators relating to lead handling, conversion, sales performance, or product KPIs.
• Use company data to spot operational improvement areas early and push the organization forward.
• Inform strategy, planning and management decision making by turning messy business questions into clear analyses, practical recommendations, and measurable actions.
• Sales Enablement & CRM.
• Optimize lead routing, deal stages, follow-up discipline, compliance checks, and sales productivity workflows.
• Improve how our CRM and connected tools support sales and operations teams.
• Coordinate with Sales, Operations, Product/Tech, Marketing, Finance, and Management to fix root causes, not symptoms.
• Team Leadership & Ownership.
• Manage and develop a lean & mean sales enablement, analytics, CRM team.
• Set priorities, review work, raise quality standards, and create a culture of precision, speed, and ownership.
• Coach team members in structured problem solving, analysis, project execution, and communication.
• Act as the accountable owner for team output: accuracy, timeliness, usefulness, and business impact.
• Live and build a team culture where reports are reliable, easy to understand, and drive impactful decisions.
• RequirementsStrong academics from a top university, with preference for quantitative or analytical fields.
• 3-5 years of professional experience, preferred with exposure to strategy consulting, finance, or data analytics.
• Excellent analytical and problem-solving ability - able to break down complex business problems, get hands dirty with data analyses (advanced Google Sheet/Excel skills), and turn analyses into clear strategy and action.
• Strong project execution - reliable follow-up, clear ownership, ability to drive cross-functional work to completion.
• People leadership potential - experience leading projects; direct team management experience is a plus.
• Excellent English communication written and spoken; Thai language is a plus.
• Strong ownership mindset - hands-on, practical, detail-oriented, and comfortable in a fast-moving start-up.
• Good to haveExperience using AI tools for analysis, productivity, or automation.
• Experience with no-code automation platforms (e.g. Zapier, Make).
• Experience with CRM systems.
• Experience with BI tools.
• Understanding of sales funnels, lead conversion, marketing analytics, or process automation.
• Your Growth & DevelopmentThis high-impact role is a unique stepping stone for a young professional seeking a steep learning curve, the ability to make a difference from day one, and a fast career path in one of the leading and best funded startups in Thailand. You will join an exceptional international team, report directly to the COO and work closely with senior management, with a mandate to drive growth and change at PropertyScout.
• Direct ownership of mission-critical projects that affect revenue, service quality, and productivity.
• Work with large-scale operations covering 7,000+ agents, 250,000+ properties, and 10,000+ monthly customers.
• Lead projects across AI automation, sales enablement, CRM workflows, data analytics.
• Manage and develop your team while staying hands-on with problem solving, strategy development, execution.
• Strong career path into business operations leadership, strategy, or general management.
• Competitive compensation for young professionals, bonus, and potential ESOP for exceptional candidates.
• About PropertyScoutPropertyScout is Thailand s leading end-to-end real estate transaction platform, automating 80% of the real estate transaction process to empower agents to deliver a trusted and seamless experience for tenants, buyers, and landlords. We combine technology, data, centralized operations, and a large agent network to make buying, selling, and renting property faster, more transparent, and more reliable.
• 7,000+ third-party agents and 600+ in-house agents.
• 250,000+ properties in our database.
• 10,000+ buyers, tenants, and property owners served every month.
• Venture-backed by leading international investors, with ambition to build a category-leading business across SEA.
• Apply Now Ready to build the operating engine behind one of Thailand's leading start-ups?.
• Send your application to: [email protected].
• Subject: AI & Transformation Lead - Application - [Your Name].
• Why are you the perfect match for this role?.
• Describe one project where you used data, automation, AI, or technology to improve a business process. What was your role and what was the result?.
• What is your expected salary range and possible start date?.

Skills:

Legal, Data Analysis, English

Job type:

Full-time

• Partner with business leaders and operational teams to understand their strategic objectives and translate these into targeted HR initiatives and interventions.
• Provide strategic HR advice on organisational development, talent management, performance management and workforce planning to support business growth and efficiency.
• Support the development and implementation of HR policies, procedures and programmes that align with business requirements and employee needs.
• Lead employee relations activities, including conflict resolution, grievance handling and disciplinary processes, ensuring compliance with legal and regulatory requirements.
• Collaborate on talent acquisition, onboarding and development programmes to build and retain high-performing teams.
• Conduct HR analytics and reporting to identify trends, risks and opportunities that inform strategic decision-making.
• Champion employee engagement initiatives and foster a positive workplace culture that reflects company values.
• Ensure compliance with labour laws, regulations and best practices in all HR matters.
• Act as a trusted advisor and coach to managers and employees on people-related matters.
• What We're Looking For.
• A degree in Human Resources, Business Administration, Psychology or a related discipline, or equivalent professional experience in HR.
• A minimum of 3-5 years of experience in an HR Business Partner, HR Consultant or similar generalist HR role within a medium to large-sized organisation.
• Strong knowledge of employment law, labour regulations and HR best practices relevant to Thailand and Southeast Asia.
• Demonstrated ability to think strategically and align HR solutions with business objectives whilst maintaining operational excellence.
• Excellent interpersonal and communication skills, with the ability to influence and build credibility with stakeholders at all levels.
• Strong problem-solving capabilities with experience in managing complex employee relations situations and organisational change.
• Proficiency in HR information systems and data analysis tools, with the ability to extract insights from HR metrics.
• Experience in talent management, performance management and workforce planning.
• Fluency in English and Thai; proficiency in additional languages is advantageous.
• Ability to work collaboratively in a team environment whilst maintaining confidentiality and professional discretion.
• What We Offer
• Thai Beverage Public Company Limited offers an opportunities for professional growth and career advancement within a dynamic, global organisation. Our workplace is built on principles of collaboration, innovation and respect for diversity. We invest in our people through training and development programmes that enhance skills and career prospects. We also offer flexibility in how and where work is performed, subject to role requirements, and a supportive work environment that values work-life balance and employee wellness initiatives..
• About Us
• Thai Beverage Public Company Limited is a leading beverage company with a strong presence across Asia. We are committed to delivering quality products and exceptional service to our customers whilst maintaining a culture of excellence, integrity and sustainability. Our organisation values innovation, teamwork and continuous improvement, and we are dedicated to creating an inclusive workplace where diverse talent can flourish. As a publicly listed company with a robust portfolio of brands, we offer employees the opportunity to work within a professional, dynamic environment with clear pathways for career development and meaningful contribution to our business success..
• Apply Now
• If you are an experienced HR professional with a passion for strategic people management and supporting business growth, we would like to hear from you. Please submit your CV, a cover letter and any supporting documents to our recruitment team. We look forward to hearing from you and exploring how you can contribute to Thai Beverage Public Company Limited..

Experience:

No experience required

Skills:

Thai, English

Job type:

Full-time

• (Executive Assistant & Project Operations)*.
• BossFarm & Boss Distribution กำลังมองหา มือขวา ที่จะเข้ามาทำงานใกล้ชิดกับ CEO ช่วยเปลี่ยนไอเดียให้กลายเป็นแผนงาน เชื่อมต่อทีมต่าง ๆ และผลักดันให้งานสำคัญของบริษัทเดินหน้าจนเกิดผลลัพธ์จริง.
• ตำแหน่งนี้ไม่ใช่งานผู้ช่วยที่มีหน้าที่เพียงจัดตาราง นัดประชุม หรือรอรับคำสั่ง.
• เรากำลังมองหาคนที่มีความคล่องตัว ชอบเรียนรู้ กล้าคิด กล้าถาม และสามารถช่วย CEO ติดตามภาพรวมของหลายธุรกิจและหลายโครงการพร้อมกันได้.
• About BossFarm & Boss Distribution**.
• BossFarm เป็นบริษัทเพาะปลูกกัญชาทางการแพทย์ที่ได้รับอนุญาตในประเทศไทย โดยให้ความสำคัญกับคุณภาพ มาตรฐานการผลิต ระบบตรวจสอบ และการเตรียมความพร้อมสำหรับตลาดต่างประเทศ.
• Boss Distribution ดูแลด้านการขาย การกระจายสินค้า ลูกค้า สต๊อกสินค้า และการพัฒนาธุรกิจ.
• ปัจจุบันเรากำลังเติบโตในหลายด้าน ทั้งการเพาะปลูก การขายและการตลาด ระบบ ERP และ Automation การพัฒนามาตรฐาน QA และ Compliance รวมถึงการทำงานร่วมกับลูกค้า ที่ปรึกษา และพันธมิตรต่างประเทศ.
• เราจึงต้องการคนที่สามารถเข้ามาช่วย CEO เชื่อมทุกส่วนของบริษัทเข้าด้วยกัน และทำให้งานสำคัญไม่หยุดอยู่เพียงแค่ไอเดียหรือการประชุม.
• Be the CEO s Right Hand**.
• ทำงานใกล้ชิดกับ CEO และช่วยจัดลำดับความสำคัญของงาน
• เปลี่ยนไอเดียหรือคำสั่งของผู้บริหารให้เป็น Action Plan ที่ทำต่อได้จริง
• เตรียมข้อมูล สรุปประเด็น และช่วยให้การตัดสินใจทำได้รวดเร็วขึ้น
• ติดตามงานที่ CEO มอบหมายให้แต่ละฝ่ายจนเสร็จสมบูรณ์.
• Drive Projects Across the Company**.
• ติดตามโครงการสำคัญของฝ่ายปฏิบัติการ ฝ่ายขาย การตลาด QA การเงิน และทีมบริหาร
• กำหนด Owner, Deadline, Priority, Milestone และ Next Action ให้ชัดเจน
• ตรวจสอบว่างานใดกำลังดำเนินการ งานใดติดขัด และงานใดต้องการการตัดสินใจ
• แจ้งปัญหา ความเสี่ยง และความล่าช้าให้ผู้บริหารทราบก่อนที่จะกลายเป็นปัญหาใหญ่.
• Build Better Ways of Working**.
• ดูแลและพัฒนาระบบติดตามงาน เช่น Trello, ClickUp, Asana, Monday.com หรือ ERP
• สร้าง Dashboard ให้ CEO เห็นภาพรวมของงานทั้งบริษัท
• เปลี่ยนการประชุมให้เป็น Action Items พร้อมผู้รับผิดชอบและกำหนดส่ง
• ช่วยลดงานตกหล่น งานซ้ำซ้อน และการติดตามงานผ่านแชตส่วนตัว
• ช่วยสร้างระบบที่ทำให้แต่ละทีมมี Accountability มากขึ้น.
• Connect People and Information**.
• เป็นตัวกลางในการประสานงานระหว่าง CEO กับแต่ละฝ่าย
• ติดตามข้อมูลจากหลายทีมและสรุปออกมาให้เข้าใจง่าย
• ช่วยแก้ปัญหาการสื่อสารและความไม่ชัดเจนระหว่างแผนก
• ประสานงานกับลูกค้า ที่ปรึกษา คู่ค้า และพาร์ตเนอร์ต่างประเทศตามความจำเป็น.
• Who We re Looking For.
• เป็นคนมีระบบ จัดลำดับความสำคัญเก่ง และติดตามงานได้ดี
• สามารถดูแลหลายโครงการและหลายทีมพร้อมกันได้
• ไม่กลัวการถาม ไม่กลัวการติดตาม และกล้าแจ้งปัญหาอย่างมืออาชีพ
• ชอบแก้ปัญหาและสามารถทำงานในสภาพแวดล้อมที่มีการเปลี่ยนแปลงรวดเร็ว
• สามารถทำงานด้วยตัวเองได้ โดยไม่ต้องรอคำสั่งทุกขั้นตอน
• สื่อสารและสรุปข้อมูลได้ชัดเจน กระชับ และเข้าใจง่าย
• สามารถใช้ภาษาอังกฤษในการสื่อสารและจัดทำเอกสารได้
• ใช้งาน Google Workspace, Microsoft Office และ AI Tools เช่น ChatGPT หรือ Gemini ได้
• หากเคยใช้ Trello, ClickUp, Asana, Monday.com หรือ Project Management Tools อื่น ๆ จะได้รับการพิจารณาเป็นพิเศษ.
• Nice to Have Not Required.
• เคยทำงานด้าน Executive Assistant, Project Coordinator, PMO, Business Operations หรือ Startup Operations
• เคยทำงานใกล้ชิดกับ Founder, CEO หรือเจ้าของธุรกิจ
• มีความเข้าใจเบื้องต้นเกี่ยวกับบัญชี การเงิน กฎหมาย หรือสัญญา
• เคยประสานงานกับสำนักงานบัญชี ทนายความ ที่ปรึกษา หรือหน่วยงานราชการ.
• ความรู้ด้านกฎหมายและบัญชีถือเป็นข้อได้เปรียบ แต่ไม่ใช่คุณสมบัติที่จำเป็น**.
• สิ่งสำคัญที่สุดคือ คุณต้องเป็นคนที่สามารถจัดระบบ ติดตามงาน เชื่อมต่อผู้คน และผลักดันให้งานเกิดขึ้นจริง.
• Why This Role Is Interesting.
• ตำแหน่งนี้เหมาะกับคนรุ่นใหม่ที่ต้องการเรียนรู้การบริหารธุรกิจจากการทำงานจริง.
• คุณจะได้ทำงานใกล้ชิดกับ CEO ได้เห็นทั้งมุมการบริหาร การขาย การตลาด การปฏิบัติการ เทคโนโลยี และธุรกิจต่างประเทศ.
• คุณจะไม่ได้ดูแลเพียงโปรเจกต์ใดโปรเจกต์หนึ่ง แต่จะได้มองเห็นภาพรวมของบริษัท และมีส่วนช่วยสร้างระบบการทำงานขององค์กรตั้งแต่ต้น.
• Location: Bangkok และสถานที่ของบริษัทตามความจำเป็น
• Working Style: เน้น On-site และสามารถ Hybrid ได้ตามลักษณะงาน.
• How to Apply.
• ส่ง Resume พร้อมแนะนำตัวสั้น ๆ ว่า.
• ทำไมคุณถึงสนใจตำแหน่ง Founder s Associate
• Project Management Tools ที่เคยใช้งาน
• ตัวอย่างงานหรือโครงการที่เคยติดตาม
• หากต้องติดตามงานจากหลายทีม คุณจะมีวิธีทำให้งานไม่ตกหล่นอย่างไร
• วันที่สามารถเริ่มงานได้.
• เราไม่ได้มองหาคนที่รู้ทุกอย่างตั้งแต่วันแรก.
• เรากำลังมองหาคนที่มี Potential เรียนรู้เร็ว มีความรับผิดชอบ และอยากเติบโตไปพร้อมกับบริษัท.
• WE RE HIRING: Founder s Associate / CEO s Right Hand**
• (Executive Assistant & Project Operations)*.
• BossFarm & Boss Distribution are looking for a highly driven and organized person to work directly with our CEO.
• This is not a traditional assistant role focused only on calendars, meetings, or administrative work.
• You will help turn ideas into action plans, connect different departments, track company-wide priorities, and make sure important projects continue moving forward.
• About Us.
• BossFarm is a licensed medical cannabis cultivation company in Thailand, focused on product quality, production standards, inspection systems, regulatory compliance, and international market readiness.
• Boss Distribution manages sales, distribution, inventory, customer relationships, and business development.
• Our teams are currently working across cultivation, operations, sales, marketing, QA, compliance, ERP, automation, and international business development.
• As we grow, we need someone who can help the CEO connect all parts of the business and ensure that important work moves from discussion to execution.
• Work closely with the CEO to prioritize projects and decisions
• Turn management ideas into clear and practical action plans
• Track projects across operations, sales, marketing, QA, finance, and management
• Define owners, deadlines, milestones, priorities, and next actions
• Identify delays, risks, blockers, and matters requiring management decisions
• Manage and improve task-tracking systems and company dashboards
• Turn meetings into clear action items with owners and deadlines
• Coordinate between teams, clients, consultants, and international partners
• Prepare summaries and information to support faster decision-making
• Make sure important tasks do not disappear after a meeting.
• Who We re Looking For.
• Highly organized and comfortable managing multiple priorities
• Confident in following up, asking questions, and raising issues professionally
• Able to work independently without waiting for step-by-step instructions
• Strong communication, coordination, and problem-solving skills
• Comfortable working in a fast-moving and evolving environment
• Able to communicate and prepare documents in English
• Comfortable using Google Workspace, Microsoft Office, and AI tools
• Experience with Trello, ClickUp, Asana, Monday.com, or similar tools is an advantage.
• Nice to Have Not Required.
• Experience in Executive Assistance, Project Coordination, PMO, Business Operations, or Startup Operations
• Experience working directly with a Founder, CEO, or business owner
• Basic understanding of accounting, finance, legal documents, or contracts
• Experience coordinating with lawyers, accounting firms, consultants, or government authorities.
• Legal and accounting knowledge is an advantage, but it is not required.
• What matters most is your ability to create structure, connect people, track execution, and make things happen.
• Why Join This Role?.
• This is a strong opportunity for someone who wants to learn how a growing business operates from the inside.
• You will work directly with the CEO and gain exposure to management, sales, marketing, operations, technology, and international business.
• You will not be limited to one department. You will help shape how the whole company works.
• Location: Bangkok and other company locations when required
• Working Style: Primarily on-site, with hybrid work depending on the assignment.
• How to Apply.
• A short introduction explaining why you are interested in this role
• Project management tools you have used
• An example of a project you have managed or coordinated
• How you would prevent tasks from being missed when working with multiple teams
• Your earliest available starting date.
• We are not looking for someone who already knows everything.
• We are looking for someone with potential, ownership, curiosity, and the ambition to grow with the company.

Skills:

SQL, Statistics, Digital Marketing

Job type:

Full-time

• Advanced SQL Query Development and Data Validation.
• Campaign Execution & End-to-End Campaign Management.
• Customer Segmentation & Target Customer Selection.
• Data Analysis & Insight Generation.
• Stakeholder Management & Cross-Functional Coordination.
• Presentation and Storytelling Skills.
• Project Management and Prioritization.
• Quality Control and Attention to Detail.
• Bachelor s degree or master s degree in finance, Business Administration, Marketing, Computer Science, Information Systems, Statistics, Data Analytics, or related fields.
• Minimum 1-2 years of experience in Campaign Management, Campaign Execution, CRM, Database Marketing, Customer Analytics, or related fields.
• Strong SQL skills are mandatory with the ability to extract, manipulate, validate, and analyze customer data independently.
• Experience in banking, financial services, lending products, retail banking, or digital marketing campaigns is highly preferred.
• Strong analytical and problem-solving skills with the ability to translate business requirements into campaign execution plans.
• Detail-oriented with strong project coordination and execution capabilities.
• Ability to manage multiple campaigns and priorities under tight timelines.
• Good written and verbal communication skills with the ability to collaborate effectively across business and technical teams.
• Ability to work independently and proactively drives campaign delivery from requirement gathering through post-campaign analysis.
• Preferred Qualifications.
• Experience in Campaign Management, Campaign Execution, Marketing Automation, CRM, or Database Marketing.
• Experience working with large customer databases and customer segmentation methodologies.
• Knowledge of banking products, customer portfolio management, and campaign performance measurement is a plus.

Job type:

Full-time

• Quality Evidence (QE), Product Safety, and Product Claim
• Manage and oversee Quality Evidence (QE), Product Safety, and Product Claim activities to ensure compliance with relevant regulations and standards.
• Maintain and update raw material information, MSDS documentation, and requirements related to chemicals, product safety, labeling, and advertising compliance.
• Review and provide consultation on product claims, packaging communication, and advertising materials to ensure alignment with product concepts and regulatory requirements.
• Coordinate and support product safety testing activities for new raw materials and imported products.
• Prepare supporting data, documents, and evidence related to product claims and product communication to comply with regulatory authority requirements.
• ________________________________________
• Quality Management System, Environmental Management, and ESG
• Manage and improve Quality and Environmental Management Systems in compliance with international standards, legal requirements, and company policies, such as ISO 9001 and ISO 14001.
• Review and improve related documents, procedures, and management system requirements.
• Plan and conduct internal audits, including coordination of external audits by customers and certification bodies.
• Monitor and update relevant laws, regulations, and standards, and ensure effective implementation across related departments.
• Support ESG, Sustainability, SDGs, and corporate social responsibility activities.
• ________________________________________
• Bachelor s degree in Chemistry, Environmental Science, Environmental Engineering, Quality Management, or related fields.
• Minimum 5 years of experience in Quality Systems, QE, Product Safety, ESG Compliance, or Environmental Management.
• Experience in QE, Product Safety, GMP, FDA requirements, or ISO 13485 will be an advantage.
• Experience in Internal Audit and management system administration.
• Strong analytical, communication, coordination, and problem-solving skills.
• Good command of English and proficiency in Microsoft Office applications.
• Additional Qualifications (Preferred)
• Experience in FMCG, Medical Device, Healthcare, or manufacturing industries.
• Knowledge of SDGs, Carbon Management, or Sustainability Projects.

Skills:

Research

Job type:

Full-time

• Bachelor of Pharmacy (B.Pharm.).
• Traditional Thai Medicine.
• Applied Traditional Thai Medicine.
• Other fields related to herbal products, medicinal plants, or herbal healthcare products.
• Minimum 3-5 years of experience in Research & Development, Product Formulation, Product Development, or related functions within FMCG, Personal Care, Cosmetics, Pharmaceutical, Food, or Consumer Products industries..
• Strong knowledge of formulation development, ingredient functionality, product stability, and scale-up processes..
• Experience in conducting laboratory experiments, analyzing results, and translating findings into commercially viable products.
• Familiarity with product regulatory requirements, quality standards, and manufacturing processes.
• Ability to troubleshoot technical issues, identify root causes, and recommend practical solutions.
• Strong project management and multitasking skills with the ability to manage multiple projects simultaneously.
• Excellent analytical, problem-solving, and critical thinking skills.
• Effective communication and collaboration skills with the ability to work cross-functionally and engage with both internal and external stakeholders.
• Proficient in Microsoft Office applications, data management, and technical documentation.
• Good command of English, both written and spoken.
• Professional License.
• Licensed Pharmacist (Professional License in Pharmacy).
• Professional License in Thai Traditional Medicine (Thai Pharmacy).
• Professional License in Applied Thai Traditional Medicine.
• Additional Qualifications.
• Knowledge of herbal products, traditional medicines, or healthcare products..
• Experience in Research & Development (R&D), Regulatory Affairs, Product Registration, or Quality Management Systems (QMS) will be an advantage and will be given special consideration...

Skills:

Research, Legal, Automation, English

Job type:

Full-time

• Research, craft, and implement product listing policies that uphold platform trust, consumer safety, and regulatory compliance, while balancing against business priorities and user experience across different markets.
• Stay close to GR/Legal and keep in tune with listing requirements and guarantee insights into listing control policy to fully defend market listing compliance.
• Manage go-to-market policy rollouts and enforcement strategies across markets, ensuring effective implementation of product listing governance processes and alignment w ...
• Analyze data to measure, identify, mitigate, and monitor risks to raise the overall quality of product listings.
• Develop new signals, metrics, and engage in risk discovery to identify emerging listing abuse patterns and implement mitigation policies.
• Engage cross-functional stakeholders such as Legal, Retail, Compliance, and Category teams to gather pain points, drive alignment, and implement action plans and operational workflows to improve policy coverage and risk mitigation.
• Develop, launch, and operationalize scalable listing policies and enforcement mechanisms - in collaboration with Engineering, Operations, Moderation, and Product teams - to enhance automation, policy coverage, detection accuracy, and listing quality.
• Develop and implement feedback loops, audit systems, and operational workflows to ensure high-quality policy launches, enforcement consistency, and iterative policy improvement.
• Design, implement, and monitor dashboards and case reviews to evaluate ecosystem health, measure enforcement effectiveness, and support data-informed decision-making.
• Bachelor's degree or above, with 3+ years of hands-on experience in e-Commerce governance strategy.
• Fluency in English, with strong coordination and communication skills across cross-functional teams.
• Familiarity with SEA e-Commerce compliance requirements, internet governance, and regulatory processes; sound business sensitivity and risk awareness.
• Proven ability to implement regulatory-compliant processes, manage projects, and drive cross-functional execution.
• Strong analytical skills and program management mindset; ability to monitor and measure results.
• Curiosity to learn new product categories and sound judgment in ambiguous situations.

Skills:

SAP, SQL, NoSQL

Job type:

Full-time

• Manage the development and implementation strategy of SAP BI (Business Intelligence), BW (Business Warehouse), and BOBJ (Business Objects) systems in alignment with business objectives..
• Plan and develop dashboards and reports using SAP BOBJ to support management decision-making, setting priorities and directions for the development team..
• Supervise the system and team to ensure effective operations, maintaining continuous data quality, accuracy, and security..
• Continuously enhance system performance and modernize solutions in line with evolving technologies.
• Initiate and integrate new technologies to improve efficiency, streamline processes, and enhance BI system performance..
• Analyze the overall system landscape to ensure seamless integration and collaboration across the organization.
• Integrate systems to support current operations and future network expansion..
• Review and adapt strategies in response to changing circumstances to ensure organizational goals are achieved.
• Prepare and present detailed reports on operational outcomes to management.
• Bachelor s degree or higher in Computer Engineering, Computer Science, Information Technology, or a related field..
• Minimum 7 years of experience in building, managing, and optimizing data pipelines from multiple data sources..
• Strong understanding of data modeling, SQL, and database management concepts..
• Excellent analytical and problem-solving skills..
• Familiarity with Agile methodologies..
• Knowledge of NoSQL databases is an advantage..
• Hands-on experience with Big Data technologies and cloud platforms such as Azure, AWS, or GCP..
• Prior experience with SAP S/4HANA is a plus..
• SAP Certification in a relevant functional area is an added advantage..
• Fast learner, self-motivated, and proactive.
• Strong written and verbal communication and presentation skills.
• Service-oriented mindset with a collaborative approach to working with internal stakeholders.
• Excellent organizational and time management skills; able to balance and prioritize multiple tasks and projects effectively..
• Work Location: The Mall - Head Office (Ramkhamhaeng).

Skills:

Scrum, Negotiation

Job type:

Full-time

• Develop and maintain comprehensive project plans that outline project timelines, milestones, and resource allocation.
• Work collaboratively with Solution Architects, System Analysts, Engineering Managers, QA Leads, and Technical Team Leaders to ensure project delivery aligns with technical and business requirements.
• Act as the primary point of contact for external parties, including Bank IT, vendors, and other business units, ensuring requirements and deliverables are clearly commu ...
• Coordinate with the infrastructure team to secure necessary resources and support for the project's technical needs.
• Manage project budgets, track expenditures, and ensure financial efficiency without compromising project quality.
• Identify potential project risks and roadblocks early and proactively engage the appropriate resources to resolve these issues.
• Facilitate regular project status meetings and report on project progress to stakeholders and senior management.
• Ensure that all project documentation is kept up-to-date and is accessible to all team members and stakeholders.
• Champion the Scrum and Agile methodologies within the team, promoting continuous improvement in processes and delivery.
• Bachelor's degree in Business Administration, Computer Science, Information Systems, or a related field; PMP certification is a plus.
• Overall 5 - 8 Years of working experience and direct 3 - 5 years of working experience in Project Manager role.
• Proven experience as a Project Manager in a technology-driven environment, preferably within the financial services industry.
• Strong understanding of Agile and Scrum methodologies with hands-on experience in managing Scrum teams.
• Exceptional communication and negotiation skills, with the ability to manage stakeholder expectations effectively.
• Demonstrated ability to lead cross-functional teams and work collaboratively with technical and non-technical team members.
• Proficiency in project management software tools, metrics, and best practices.
• Experience in budget management and resource allocation in line with project demands.
• Why You ll Love Working With Us.
• At Krungsri Nimble, you ll join a passionate team working at the intersection of technology and banking innovation. We embrace an agile mindset where you ll have real ownership and the opportunity to influence system design and business outcomes. In our collaborative and transparent environment, we prioritize continuous learning to stay ahead of the curve. If you're looking for a role where you can make a responsible impact, grow your expertise, and help shape the future of digital banking, this is where you belong.
• Apply now and build something transformative with us!.
• Please note that we will get in touch with shortlisted candidates only.
• FB: Krungsri Career(http://bit.ly/FacebookKrungsriCareer).
• LINE: Krungsri Career (http://bit.ly/LineKrungsriCareer).
• LINKEDIN: Krungsri (http://bit.ly/LinkedinKrungsri).
• Applicants can read the Personal Data Protection Announcement of the Bank's Human Resources Function by typing the link from the image that stated below.
• EN.
• (https://krungsri.com/b/privacynoticeen).
• The bank needs to and will have a process for verifying personal information related to the criminal history of applicants before they are considered for employment with the bank.

Skills:

Quality Assurance, Assurance, Data Analysis

Job type:

Full-time

• Quality Assurance & Auditing: Conduct regular analytical audits of human moderation, ensuring all processes comply with data protection and Trust & Safety standards while maintaining specific audit targets (e.g., Accuracy, RCA, and Appeal success rates).
• Data Analysis & RCA: Perform deep-dives into recurring quality issues through Root Cause Analysis (RCA), spot error patterns, and translate data into actionable feedback for Operational Guidelines & Standards and Operations Teams to drive continuous pr ...
• Policy Interpretation & Curation: Act as an authority to provide expert judgment on complex, ambiguous, or high-risk cases under quality methodologies and processes (like KOM).
• Deeply interpret safety guidelines and validate "golden sets" (benchmark data) to guide enforcement accuracy.
• Calibration & Collaboration: Lead calibration sessions to ensure consistency across different moderation teams.
• Partner with cross-functional stakeholders (BPO Partners, PPS, PS, and OGS teams) to simplify complex policy explanations and drive global quality goals.
• Operational Oversight & Escalation: Manage and resolve unprecedented "edge cases" with speed and accuracy.
• Drive policy cascading to ensure new policies & operational guidelines updates are 100% communicated and implemented across all relevant internal and external partners.
• Technical Reporting & AI Utilization: Leverage AI to improve performance and reduce manual, repetitive tasks.
• Utilize QA dashboards, RCA tools, and calibration platforms to prepare comprehensive weekly and monthly reports focusing on market accuracy, error trends, and policy gaps.
• Training & Policy Cascade: Lead or support training rollouts for new policy changes and operational guideline updates, especially for BPO staff, ensuring changes are clearly understood, operationalized, and consistently applied.
• This is estimated to take up around 20% of total monthly output deliverables.
• This role requires commitment to work shifts, weekends, and public holidays as operational needs demand.
• Minimum Qualification(s) 1. Quality Assurance Experience: Min 1 year of proven expertise in conducting analytical audits, tracking performance targets, and maintaining data integrity within a trust and safety, compliance, or high-volume operational environment. 2. Problem-Solving Skills and Ownership: Strong capability in conducting Root Cause Analysis (RCA), identifying trend patterns, and suggesting process optimizations that reduce error rates while maintaining high-speed moderation.
• High level of self-motivation with the ability to operate independently, demonstrate end-to-end ownership, and thrive in a fast-paced, ambiguous environment. 3. Policy Interpretation & Judgment: Deep understanding of content policies and SOPs, with the critical thinking skills required to make expert judgments on complex or high-risk escalation cases. 4. Cross-Functional Communication: Excellent stakeholder management skills with the ability to lead calibration sessions, deliver training, and partner with BPO and internal teams to align on global quality goals.
• Technical & Reporting Proficiency: Fluency in data visualization, reporting, and utilizing QA/calibration tools. Ability to leverage Artificial Intelligence (AI) to streamline workflows and provide actionable feedback on system functionality. 6. Fluency in Thai is required for interacting with local content and stakeholders, plus fluency in English as the primary working language.
• Preferred Qualification(s) 1. Experience working in fast-paced, high-volume operational environments 2. Strong attention to detail with ability to follow structured frameworks and guidelines.