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Experience:
5 years required
Skills:
Compliance, Microsoft Office, Excel, English, Mandarin
Job type:
Full-time
Salary:
negotiable
- Responding to internal requests and requirements in a timely manner; including installation and troubleshooting of application systems, client software, and hardware such as client, network, printer, etc.;.
- Collaborate closely with local management teams and act as point of contact for all IT related issues/requirements and improve user satisfaction;.
- Responsible for local IT asset management, including device inbound & outbound, warehouse management, inventory auditing and other operations that cover the full lifecy ...
- Contribute to internal technical documentation, ensuring the effectiveness, completeness, and readability of the documents;.
- Assist in ensuring compliance with information security regulations and maintaining the security systems, server room, room air conditioning, and environmental monitoring;.
- Responsible for liaising with external suppliers as necessary;.
- Assist in assigned projects and tasks in a timely manner;.
- Operation changes during low business peak hours at night or during weekends and holidays according to IT operation and maintenance continuity requirements;.
- Business continuity needs to be ensured, and effective attendance of positions required for work can be ensured;.
- Based in Bangkok, support remote users/business trip as necessary (Thailand/Vietnam/Cambodia offices);.
- Key Qualifications and Experience.
- Essential.
- Degree at Bachelors level in a computer-related discipline or equivalent experience; a minimum of 5 years of IT support related experience;.
- Have experience in user support for Windows, Mac OS operating systems, IT application systems (M365, DNS, email, printing, files, VPN, video conferencing, etc.), prior experience in managing M365 & Intune would be a bonus.
- Proficient in using Microsoft Office software (Word, Excel, PPT, Project, Visio, etc.);.
- Have strong work planning. Solid IT service process experience and familiarity with the ITSM system.
- Has basic network troubleshooting knowledge, familiar with security systems, server room, room air conditioning, and environmental monitoring;.
- Have a user-centric service attitude. Good at communicating with others in a proactive manner; able to provide high quality service to local internal users and response to request swiftly.
- Familiarity with AI tools within the scope of IT services or prior experience in building knowledge base would be a bonus;.
- Fluency in both spoken and written Thai and English is required. Proficiency in Mandarin would be an advantage, as the role involves regular communication with the Shanghai HQ .
- Why Trip.com Group We offer a stage to unleash your full potential and drive global impact. As an international team, we embrace an open and inclusive culture that supports and respect team members in and out of the workplace. Everyone is on a trip, whether it's a career trip or a life trip. At Trip.com Group, you can define your own trip by setting a goal and celebrate your success by recognizing the progress you have made. What s more?Our rapid business growth in global offers abundant career opportunities at various levels and in multiple functions.
- Internal transfer is encouraged, and global job rotation program enable you to pursue a global career path and make global impact.
- We provide learning opportunities to further your career in areas of leadership capability, soft skill and professional expertise.
- We encourage flexible work arrangement.
- Have fun with company-sponsored greetings and activities at holidays, birthdays, and colorful team events.
- Click the link to learn more about What makes Trip.com Group a leading global travel service provider?
- Click the link to learn more about This is a Trip Where Both Your Career and Life Can Flourish!
- Find out more job opportunities at https://careers.trip.com
- Have a good trip, and see you soon!
Skills:
Compliance, Statistics, Research
Job type:
Full-time
Salary:
negotiable
- Develop standards, practices, and requirement for digital signature, content and data management as well as ensure consistent compliance of all implementations.
- Develop existing and future requirement for use of digital signature, content and data management system to meet data need to serve company strategy and external trends.
- Develop a strategic and tactical plan in alignment with current and future business requirement on data management.
- Identify the key data required to run the projects as well as define key issues and recommendations to solve the problems.
- Facilitate data council to provide guidelines and recommendation on business requirements, practice, and compliance.
- Communicate standards and practices regarding data management to relevant stakeholders, and monitor all implementation to ensure efficiency.
- Define, manage, and update overall data catalog as well as collate data definition, sources, and owners for key data required for the business.
- Provide information to business users as required.
- Professional Knowledge & Experiences.
- Bachelor s Degree in computer science, statistics, or operations research or related technical discipline.
- 10 years or more experience in Data Governance.
- Experience in working with digital signature, content and data management related to data architecture, integration, classification, strategy, quality management, security and privacy standards.
- Understand industry processes and uses of data throughout the lifecycle in the functions/data domains.
- Knowledge of industry and ability to translate business needs into data.
- Additional Desirable Qualification.
- CORE Competencies.
Experience:
5 years required
Skills:
Finance, English
Job type:
Full-time
Salary:
negotiable
- MAPP stands for My Anti corruption Policy and Procedures. It is Pfizer s internal governance process to ensure all commercial activities meet global ethical and compliance standards.
- Partner with Marketing teams to determine MAPP requirements for commercial activities, promotions, and events.
- Coordinate with cross functional stakeholders to collect, review, and quality check required documents and business rationales.
- Initiate and manage MAPP submissions through internal workflow systems.
- Actively follow up with stakeholders and approvers to ensure timely and complete approvals.
- Ensure submissions align with compliance guidelines and internal SOPs.
- Maintain accurate documentation, records, and audit ready files.
- Liaise with Finance, Compliance, MAPP Shared Services (China), Business Technology, and Cvent teams to support activity execution.
- MEET Coordination (Event & Meeting Management).
- MEET covers the operational and administrative management of meetings and events, ensuring they are properly set up, executed, and closed in a compliant manner.
- Support planning and organization of meetings and events in collaboration with Marketing, Medical, CFC, and Commercial Activation teams.
- Manage essential event administration including licenses, documentation, purchase orders, liquidation, PR submissions, and Cvent setup.
- Coordinate with vendors, suppliers, and internal teams on logistics, reservations, and participant arrangements when required.
- Support post event reconciliation and documentation to ensure proper closure.
- Compliance & Risk Management.
- Ensure all assigned activities fully comply with company policies, SOPs, and local regulatory requirements.
- Review and enter event related documents into online approval systems with high attention to accuracy and completeness.
- Collaborate closely with compliance teams to ensure timely, accurate, and transparent approvals.
- Operational Support & Ownership.
- Manage multiple tasks and timelines simultaneously, particularly during peak marketing and event seasons.
- Demonstrate strong ownership in tracking progress, identifying risks, and driving tasks to completion.
- Support additional projects or ad hoc assignments as required by management.
- Bachelor s degree in Business Administration, Marketing, Communications, or related fields.
- 3 to 5 years of experience in administrative, coordination, event support, or commercial operations roles.
- Hands on experience supporting events, workshops, meetings, or marketing activities.
- Experience working with structured processes, internal systems, or approval workflows.
- Language Skills: Excellent English communication skills are essential, as this role works closely with international teams on email communication, documentation, and global policy interpretation.
- Pfizer is an equal opportunity employer and complies with all applicable equal employment opportunity legislation in each jurisdiction in which it operates.
- Administrative
Job type:
Full-time
Salary:
negotiable
- Review patient admissions and length of stay to ensure medical necessity.
- Conduct concurrent and on-site case reviews.
- Escalate complex cases to physicians when criteria are not met.
- Identify quality issues and flag them to medical leadership.
- Prepare monthly reports and insights for hospital partners.
- Collect only pertinent clinical information and document all UM review information using the appropriate software system.
- Hospital Network Medical AnalysisWork with hospital partners to resolve inappropriate utilization.
- Conduct on-site reviews and service evaluations.
- Investigate and report misuse or abnormal medical practices.
- Medical Services OperationsAppoint and manage panel physicians for pre-insurance checkups.
- Coordinate mobile medical services and scheduling.
- Manage medical room operations (staff, equipment, supplies).
- Support customer medical requests and reports.
- Handle medical document issues with underwriting team.
- Prepare monthly communications (e.g., medical newsletter, updates).
- Support marketing campaigns and customer programs with hospital partners.
- Prepare report and payment for physician fee such as ECG, CxR, Orasure, doctor fee, Bria Lob, PRO lab and medical expense to relevant party every month.
- Coordinate with underwriter by receiving the medical examination documents from underwriter such as incorrect or incomplete to review and provide feedback to physician and nurse, and provide the formal letter to physician and nurse.
- Additional ResponsibilitiesSupport projects (e.g., hospital awards, service improvements).
- Handle customer inquiries and complaints professionally.
- What You Need (Must-Have)Bachelor's degree in nursing science or related field.
- Utilization review / case management / medical cost control.
- Hospital-based nursing (ICU, CCU, or medical ward).
- Strong understanding of clinical decision-making and patient care.
- Experience in claim assessor roles from insurance or healthcare industry.
- Nice to HaveKnowledge of utilization management tools (e.g., InterQual).
- Understanding of medical claims, ICD-10, or insurance practices.
- Familiarity with healthcare analytics tools.
- Good understanding of healthcare regulations.
- Self-driven/management and strongly in result oriented (KPI).
- Collaborative and communication skills.
- Any AI-future skills e.g., ChatGPT, or CoPilot365, will be advantage.
- Why Join UsWork at the intersection of healthcare and insurance.
- Collaborate with leading hospitals and medical professionals.
- Make a real impact on patient care quality and cost management.
- Grow your career in a dynamic healthcare environment.
- Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges is what makes us a unique employer. We are united by a shared commitment: to put our customers first and at the centre of everything we do. Their needs inspire our thinking and guide our actions. Together, we can build an environment where everyone feels empowered and confident to explore, grow and shape a better future - for our customers and for the world around us. At Allianz, we stand for unity: we believe that a united world is a more prosperous world, and we are dedicated to consistently advocating for equal opportunities for all. The foundation for this is our inclusive workplace, where people and performance both matter, and where integrity, fairness, inclusion and trust are at the heart of our culture. We therefore welcome applications regardless of ethnicity or cultural Internal background, age, gender, nationality, religion, social class, disability or sexual orientation, or any other characteristics protected under applicable local laws and regulations.
- Join us. Let's care for tomorrow.
Job type:
Full-time
Salary:
negotiable
- Inbound & Storage: Learn how we receive, sort, and store thousands of items from suppliers using smart logic and systems.
- Inventory Management: Help us keep our data 100% accurate through quarterly checks and smart item transfers within the warehouse.
- Order Fulfillment: Master the art of "Picking and Packing." You will ensure that customer orders are picked accurately and are in perfect condition.
- Quality Control & Troubleshooting: Become a problem-solver! You will handle "unhappy flows" fixing issues like damaged items, missing stock, or incorrect picks.
- Logistics Coordination: Work closely with SPX and other delivery partners to ensure every parcel starts its journey to the customer on time.
- Who We Are Looking For Fresh Graduates: You have recently graduated from any major (Logistics, Business, Engineering, or any other field).
- Fast Learners: You are curious and can pick up new systems and processes quickly.
- Problem Solvers: You enjoy fixing things and making processes better.
- Team Players: You like working with people and can communicate clearly.
- Resilient: You are comfortable working in a dynamic, high-energy warehouse environment.
- Why Join SCommerce? Hands-on Experience: Learn the "real" side of e-commerce logistics.
- Career Growth: We love promoting internal talent. This is your foot in the door!.
- Dynamic Culture: Work in a fun, fast-paced environment with a supportive team.
Job type:
Full-time
Salary:
negotiable
- Execute complex installation, maintenance, and repair services on customer equipment while maintaining highest quality standards.
- Provide expert technical guidance during commissioning, testing, and troubleshooting of sophisticated equipment.
- Identify and implement solutions for complex start-up challenges while building strong customer relationships.
- Proactively recognize and recommend equipment upgrades and new product opportunities to enhance customer operations.
- Contribute to service growth by identifying new opportunities during customer site visits.
- Technical expertise in equipment installation, commissioning, and maintenance.
- Strong problem-solving abilities with attention to detail and quality.
- Outstanding customer relationship management and communication skills.
- Ability to work independently while maintaining team collaboration.
- Dedication to continuous learning and staying current with technical developments.
- Hands-on experience with cutting-edge technical equipment and systems.
- Opportunity to build and maintain valuable customer relationships.
- Professional growth through diverse technical challenges and projects.
- Supportive team environment fostering knowledge sharing and development.
- Dynamic role combining technical expertise with customer interaction.
- Let us learn about you! Apply today.
- Looking to make an IMPACT with your career?.
- When you are thinking about joining a new team, culture matters. At Schneider Electric, our values and behaviors are the foundation for creating a great culture to support business success. We believe that our IMPACT values - Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork - starts with us.
- IMPACT is also your invitation to join Schneider Electric where you can contribute to turning sustainability ambition into actions, no matter what role you play. It is a call to connect your career with the ambition of achieving a more resilient, efficient, and sustainable world.
- We are looking for IMPACT Makers; exceptional people who turn sustainability ambitions into actions at the intersection of automation, electrification, and digitization. We celebrate IMPACT Makers and believe everyone has the potential to be one.
- Become an IMPACT Maker with Schneider Electric - apply today!.
- 40 billion global revenue
- 9% organic growth
- 150 000+ employees in 100+ countries.
- You must submit an online application to be considered for any position with us. This position will be posted until filled.
- Schneider Electric aspires to be the most inclusive and caring company in the world, by providing equitable opportunities to everyone, everywhere, and ensuring all employees feel uniquely valued and safe to contribute their best. We mirror the diversity of the communities in which we operate, and inclusion is one of our core values. We believe our differences make us stronger as a company and as individuals and we are committed to championing inclusivity in everything we do.At Schneider Electric, we uphold the highest standards of ethics and compliance, and we believe that trust is a foundational value. Our Trust Charter is our Code of Conduct and demonstrates our commitment to ethics, safety, sustainability, quality and cybersecurity, underpinning every aspect of our business and our willingness to behave and respond respectfully and in good faith to all our stakeholders. You can find out more about our Trust Charter here
- Schneider Electric is an Equal Opportunity Employer. It is our policy to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct.
Experience:
8 years required
Skills:
Business Development, Finance, Accounting
Job type:
Full-time
Salary:
negotiable
- Act as project manager in planning, managing and leading the projects/ change request under responsibilities with medium complexity and scopes of projects.
- Plan and define project management activities and budgets.
- Estimate project timelines and resources/ owners of each activity.
- Provides supports to project team as appropriated.
- Track project status and progress; control and monitor to ensure that all project activities are achieved with quality, within the budget and timeframe.
- Define project risks including problems and issues concerned.
- Ensure the project readiness and prepare for production go-live/ implementation.
- Provide post-production supports to business users.
- Provide the status update reports to management and the other relevant parties with accuracy and in timely manner.
- Update Projects/ change request database in JIRA and internal shared drive.
- 2) Requirement ManagementUnderstand and assess the current situations of business process, procedure, method and system functionality to advise the recommended solution and possible alternatives.
- Partner with business units to initiate enhancement requirements for all areas (e.g. IT enhancement, Process Improvement).
- Facilitate /Prepare cost benefit justification (Business case).
- Gather users' requirements for system development which consists of process flow, functions, screen and system outputs.
- Provide users' requirement reports, documents and correspondence.
- Walkthrough requirements and seek for the sign off.
- Walkthrough requirements with designers/ developers to ensure the understanding and provide the proper solution to users.
- Coordinate with the relevant parties for design and development.
- Monitor to ensure the achievement of requirements according to project timeframe and quality.
- 3) User Acceptance Test (UAT)Define and plan for UAT criteria and activities.
- Assist business users to develop test scenarios and cases for UAT activities.
- Act as a middle person to communicate between users and designers / developers.
- Work together with users to perform UAT activities.
- Record the test results, define the improvement areas and ensure the readiness for implementation.
- Track and ensure that all UAT activities are completed within project timeframe.
- Plan and prepare use manual and training materials.
- Conduct training sessions and knowledge transfers to the relevant parties.
- 4) Consultancy ServicesProvide information and consultancy services to users regarding to identification of enhancement requirements.
- Provide consultancy services and training to business users in order to drive continuous improvement.
- 5) Complex of work and DependencyResponsible to medium size of project.
- Involve internal and/or external parties.
- Able to lead assignment with low supervision.
- Take additonal role over BA task upon assignment (optional).
- Qualifications:5 to 8 years experience in Project Management, Business Analysis, Business Development and Improvement, or other related fields.
- Bachelor's or Master's Degree in Business Administration, Economics, Finance and Accounting, or other related field.
- Any AI-future skills e.g., ChatGPT, or CoPilot 365, will be an advantage.
- Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us.
- At Allianz, we stand for unity: we believe that a united world is a more prosperous world, and we are dedicated to consistently advocating for equal opportunities for all. And the foundation for this is our inclusive workplace, where people and performance both matter, and nurtures a culture grounded in integrity, fairness, inclusion and trust.
- We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, social class, disability or sexual orientation, or any other characteristics protected under applicable local laws and regulations.
- Join us.Let's care for tomorrow.
Experience:
2 years required
Skills:
Digital Marketing, Social media, Fast Learner
Job type:
Full-time
Salary:
negotiable
- Campaign Execution & Delivery: Take full ownership of TikTok sponsored campaigns, from kickoff to final delivery. Ensure all campaigns are executed on time and meet the agreed quality standards (including entitlement delivery, creative display, and campaign setup accuracy).
- Cross-Team Collaboration & Stakeholder Management: Work closely with internal Sales teams to align on client needs, and partner with Creative teams to ensure campaign creatives match client expectations and TikTok's platform requirements. Be responsibl ...
- Campaign Analysis & Optimization: Systematically analyze post-campaign data, extract actionable insights and client feedback, summarize best practices, and propose targeted optimization plans for future campaign design and execution.
- Risk & Progress Management: Proactively flag potential project risks (e.g., timeline delays, resource gaps, client demand changes) and coordinate with relevant teams to do troubleshooting in a timely manner. Track project progress daily, update stakeholders regularly, and ensure no execution issues block campaign delivery or client satisfaction.
- Our work includes delivering high-quality entitlements for sponsorship packages, summarizing industry benchmarks and creative insights, and supporting product iteration all to enhance client satisfaction and drive our CPS business growth.
- Minimum Qualification(s)Education Background: Bachelor's degree or above in Marketing, Advertising, Project Management.
- Minimum 2 years of project management experience or account manager experience (preferred experience in digital agency, event agency, TV networks, or tech platforms).
- Proven experience in brand marketing and advertising either on the client side (brand side) or agency side, with a clear understanding of integarted campaign execution processes.
- Demonstrated ability to manage projects in a fast-paced, dynamic environment, with strong time management and multi-tasking skills.
- Deep understanding of digital marketing, especially the mobile and social media landscape in Thailand.
- Strong problem-solving skills, detail-oriented, with critical thinking able to proactively identify issues and propose practical solutions.
- Self-starter with a strong sense of responsibility, fast learner, goal-oriented and able to work independently and collaboratively. Excellent communication and coordination skills, able to build good relationships with cross-functional teams and clients.
- Preferred Qualification(s):Candidates with TikTok or social media campaign experience will be prioritized.
- Job Information
- About TikTok
- TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
- Why Join Us
- Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect - and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.
- We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.
- Diversity & Inclusion
- TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
Experience:
1 year required
Skills:
Assurance, Swift, Internal Audit, English
Job type:
Full-time
Salary:
negotiable
- Zero business interruption due to external regulatory issue/notifications.
- Zero External Notification (from Local authorities) on Customization Operations.
- Zero Significant Quality Incident on Customization Operations.
- Quality related customer complaint/rejection/return improvement.
- Right First Time on Artwork and Initiative delivery via customization.
- Vertical startup for Customization Operation owned supply network design project deliveries.
- In-market quality issue/crisis management and resolution.
- Zero critical observation for Internal 3PL (Third Party Logistics) assessment.
- Contribution to Cost-Cash-Service delivery vs target.
- Leads the QA program in local customization site and ensures that customization operations in your area of responsibility operate with the expected level of QA capability inline with company s policy. Own building the capability building & coaching of your responsible organization and any contracted third party operations and ensure internal policy/procedure or external compliance.
- To lead, co-lead or contribute in enabling cost/cash/service delivery of your organization.
- Build capability with key partners in Plant, Sales, Customer/Distributor Logistics in driving and enabling on target shelf quality execution in the trade.
- Coordinate with Customization key stakeholders on quality related issue resolution and Product disposition to minimize business interruption. Drive swift product disposition decision on Quality related block to minimize non performing inventory.
- Partnership with Customization team to ensure Quality element readiness for Customization initiatives, Supplier Selection, Qualification and On-going assessment.
- Responsible for Quality Incident, Quality related Customer and Consumer Complaint root cause investigation and CaPA development and closure effectiveness.
- Knowledgeable in external regulation. Oversight and liaison with product regulatory team for regulatory compliance in Customization. Responsible to coordinate with key stakeholders to ensure compliance to Halal, ISO, and other Quality-related customization licenses and/or certifications.
- Primary QA SPOC to review, approve and provide solutions as needed for all Customization related change management for Customization projects, initiatives, and on-going production.
- Build Quality Culture and QA capability for strong Customization foundations, ie qualifying and conducting health assessment, internal audit to ensure existing and new customization have clear action plans to meet the P&G quality systems and business needs.
- Responsible for reviewing Quality results, improvement, help needed and drive effective and influential engagement in the Production Supply and SMO LT Quality Council.
- Job Qualifications.
- Role Requirements.
- Bachelor's degree in Science, Engineering fields or supply chain-related with an excellent academic background.
- 1-3 years working experience preferably in QA /QC.
- Must have proven success from school or work experience of leadership and analytical thinking skills.
- Curious individuals can make sophisticated decisions using all the available data but are comfortable enough to use their gut feeling and instinct when these are missing.
- Strong in communication and proficient in English & Thai.
- About us.
- We produce globally recognized brands, and we grow the best business leaders in the industry. With a portfolio of trusted brands as diverse as ours, it is paramount our leaders are able to lead with courage the vast array of brands, categories, and functions. We serve consumers around the world with one of the strongest portfolios of trusted, quality, leadership brands, including Always , Ariel , Gillette , Head & Shoulders , Herbal Essences , Oral-B , Pampers , Pantene , Tampax and more. Our community includes operations in approximately 70 countries worldwide.
- Visit http://www.pg.com to know more.
- We are an equal opportunity employer and value diversity at our company. We do not discriminate against individuals on the basis of race, color, gender, age, national origin, religion, sexual orientation, gender identity or expression, marital status, citizenship, disability, HIV/AIDS status, or any other legally protected factor.
- We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
- Job Schedule.
- Full time
- Job Number.
- R000146803
- Job Segmentation.
- Entry Level
Experience:
7 years required
Skills:
Business Development, Problem Solving, Quantitative Analysis, English
Job type:
Full-time
Salary:
negotiable
- Bachelor s degree or equivalent diploma.
- Dynamic leader with experience and passion for managing large and diverse teams across multiple workflows in a fast-paced environment, able to deal with rapid change and ambiguity.
- Minimum 2+ years' of people management experience as a Sr Manager in Fraud and Risk Operations in Payment System that includes Fraud chargebacks, Customer Complaints and Escalations too.
- Strategic thinker with strong analytical and problem-solving skills.
- 10+ years of experience in operations, preferably in BPO/ITES industry.
- 7+ years of people management experience, including managing managers, and a strong desire to develop team members.
- Empathy for the Social community platform users and passion to create an exceptional user experience and provide outstanding support.
- Excited to be part of a global operations teams, design effective business operations, tackle complex problems, and develop individual team members.
- Adaptable and energized by a fast-paced environment; Significant experience in a complex fast paced environment.
- Excellent written and verbal communication skills.
- Having high cultural awareness of political and social situations is a plus!.
- Proficiency in English.
- Build a positive relation with Client in order to create new business opportunities.
- Identify potential risks and opportunities of improvement in the process and suggest solutions.
- Responsibilities:Manage the overall performance and governance of the Statements of Work (together with Vendor Account Management / Business Development). Manage the day-to-day operations in accordance with requirements and SLAs set out in SOW. Prompt identification and resolution of Service delivery issues including implementation of preventative measures. Transition management during set up phase or expansion phases.
- Establish the Vendor infrastructure necessary to perform the Services, including all technology, financial, human resources, security, facilities and communication resources. Install all Service delivery processes and Service Level reporting mechanisms.
- Provide exceptional people management, mentorship and career development to members of the team, including Managers, TLs, and Agents, achieve low attrition levels and high employee engagement. Flag and escalate business risks timely to the Client and Stake holders.
- Lead the group of Managers and drive process deliveries and process excellence through consistent monitoring and critical inputs.
- Ability to Deep Dive on customer complaints and appeal cases received from business line including user appeal document, user analysis and trend analysis.
- Ability to Deep Dive on completed transactions that being flagged with high-risk flag for post manual review to evaluate if is a potential fraud, and instantly share fraud trend to fraud strategy team. Strictly following chargeback operation standard SOP and requirement to handle representment case.
- Ability to guide the team on completing the chargeback cases within SLA/Pre-set time given, ensuring all the representment documents are gathered correctly and match the case with chargeback reason.
- Provide mentorship, guidance and career development to direct reportees and members of their team. Lead a high-performing team through an exciting transition to build problem solving, critical thinking, analytical and technical capabilities which will enable the department to develop deeper, more scalable solutions.
- Establish team goals and work with direct reports on strategies for executing, measuring progress and sharing results. Deliver projects involving quantitative analysis, industry research, and strategy development, working directly with global cross-functional teams to problem solve analytical approaches and develop solutions.
- Identify actionable insights, suggest recommendations, and influence team strategy through effective communication.
- Protect Clients ecosystem, prevent fraudulent activity, enforce our TOS and policies, ensuring compliance across a global user base of millions.
- Drive Managers and Operations teams to deliver value adds, continuous improvements, and productivity/quality gains.
- Streategize and execute Client/Leadership directions and decisions following the change management process.
- Mantain an effective Client relationship with proactive communication followed by POA and closed loop.
Job type:
Full-time
Salary:
negotiable
- Omnichannel Support Management: Professionally manage and resolve inquiries from both customers and partners across multiple communication platforms, ensuring a seamless service experience.
- Cross-Functional Issue Resolution: Act as a lead coordinator with internal departments to address and resolve complex cases, ensuring all solutions are delivered within established Service Level Agreements (SLAs).
- Customer Insight Analytics: Systematically record and analyze case data and feedback ...
- Policy & Information Stewardship: Serve as a subject matter expert by providing precise information and guidance in strict alignment with company policies and operational standards.
- CX Process Enhancement: Proactively support the continuous improvement of customer experience workflows, identifying opportunities to streamline service delivery and increase satisfaction.
- Who We Are Looking For: Fresh Graduates: You have recently graduated from any major (Logistics, Business, Engineering, or any other field).
- Service Excellence Advocate: You are dedicated to high-quality support and possess a professional demeanor when representing the brand to customers and partners.
- Effective Liaison: You have the interpersonal skills required to navigate internal teams and drive the resolution of multifaceted problems.
- Analytical & Meticulous: You understand the value of data and take pride in maintaining accurate records that help the company grow.
- Clear & Diplomatic Communicator: You can convey complex information simply and professionally, ensuring clarity and maintaining positive relationships.
- Solution-Oriented Thinker: You look beyond the immediate issue to suggest long-term improvements that prevent future challenges.
Experience:
5 years required
Skills:
Data Entry, Assembly, Finance
Job type:
Full-time
Salary:
negotiable
- Manage end-to-end policy lifecycle processing, including new business issuance, renewals, mid-term endorsements, cancellations, and reinstatements.- Review and validate policy documentation, including quotations, policy wordings, endorsements, and terms conditions, in accordance with underwriting guidelines and delegated authority limits.- Perform premium calculations, rating verification, and ensure accurate data entry in core policy administration systems.- Oversee policy issuance and document assembly processes, ensuring completeness, accuracy, and timely delivery to clients or ...
- Qualifications:At least 3-5 years of working experience in insurance operations or underwriting support, preferably in Non-Motor lines.-Experience in policy issuance, endorsement, and renewal processes.-Proven track record in client service, SLA/KPI management, and process quality control.- Experience in coordinating with clients, partners, and cross-functional teams.- Familiarity with data reconciliation, reporting, and audit requirements is preferred.
- Any AI-future skills e.g., ChatGPT, or CoPilot 365, will be an advantage.
- Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us.
- At Allianz, we stand for unity: we believe that a united world is a more prosperous world, and we are dedicated to consistently advocating for equal opportunities for all. And the foundation for this is our inclusive workplace, where people and performance both matter, and nurtures a culture grounded in integrity, fairness, inclusion and trust.
- We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, social class, disability or sexual orientation, or any other characteristics protected under applicable local laws and regulations.
- Join us.Let's care for tomorrow.
Experience:
3 years required
Skills:
Production planning, Excel, ERP, English
Job type:
Full-time
Salary:
negotiable
- Possess basic knowledge of supply chain activities, including the transformation of natural resources, raw materials, and components into a finished product that is delivered to the end customer.
- A material planner has responsibility for the planning and smooth running of the production process. Pian, schedule, release, and control material delivery based on MRP time-phased requirements.
- Incorporate methods and techniques involved in lean and Just-in-Time (JIT) managemen ...
- Schedule, co-ordinate, and expedite of material between supplier and warehousing to meet the production schedule.
- Communicate with the Production Planning, Production, Quality Control, Engineering, and Sales departments on a regular basis to resolve potential schedule interruptions.
- Effectively sets priorities with an appropriate sense of what is most important. Manages time effectively to meet schedules and deadlines.
- Monitor day to day work progress and prepare the weekly and monthly program and report.
- Uses systems to keep track of information; keeps detailed records as necessary.
- Bachelor's Degree or higher in engineering or any related fields.
- Experience at least 3 -5 years in the planning.
- To speak and understand business English applied to company working situations.
- To use Outlook, Word, PowerPoint, Excel, intranet, internet, ERP (as applicable) at the level needed for the work application (kinds of documents and speed of the work).
- Project work experience.
- Great communication skills.
- Planning and analytical skills.
- Have good problem-solving skills and decisions making.
Skills:
Electrical Engineering, Negotiation, Enthusiastic, English
Job type:
Full-time
Salary:
negotiable
- Review technical requirements and prepare product comparisons aligned with customer requirement. Provide recommendations or advices on suitable solutions considering both cost and technical aspects..
- Coordinate with technical teams or factories if require more technical support, including product information and service sales pricing..
- Prepare technical solutions and product presentations to customers..
- Prepare proposals and cost sheets based on the proposed solutions..
- Prepare and update product specifications in both Thai and English for designers or customers to put in TOR..
- Prepare comparison product with our competitor, highlighting advantages and disadvantages, and provide training to the sales team.
- Project Execution.
- Coordinate with Project Managers (PM) to deliver to manage project timelines according to the defined scope of work..
- Coordinate and supervise partners to install 3rd party products and services for costing purposes..
- System configuration, system startup, and Site Acceptance Tests (SAT) by coordinate with PM, service teams, or 3rd party partners..
- Coordinate with partners and PM to prepare shop drawings, As-built drawings (if need), and operation manuals in Thai, and training documents by coordinate with the service team..
- Conduct training sessions by coordination with PM and service teams..
- Coordinate with Sales, PM, and customer service teams for invoicing processes..
- Be able to travel upcountry for site visits and project operations..
- After-Sales Support.
- Support the service team for after-sales services (if required)..
- Investigate and resolve product or installation issues (if required)..
- Other Support.
- Support marketing events as a speaker for public events, partner events, and in-house training sessions..
- Support any technical documentation to apply TISI/EIT standard..
- To be Committed and take responsibility for the Quality Management System:.
- Implement the process approach and risk-based thinking.
- Provide the necessary support to fully implement and sustain the QMS..
- Communicating to the organization the importance of conforming to QMS requirements.
- Ensure QMS objectives are achieved.
- Engage, direct and support individuals contributing to the QMS.
- Create a culture of continuous improvement.
- Basic Qualifications.
- Bachelor s degree in Electrical Engineering.
- 5-10 years of professional experience in electrical design engineering.
- Ability to work independently and efficiently under tight deadlines.
- Must have valid Electrical Engineering license.
- Must have valid driving license.
- Soft Skills.
- Good command of English, both written and verbal communication.
- Strong sense of self-motivation, adaptability, and initiative.
- Strong t interpersonal and negotiation skills.
- Enthusiastic with a positive, can-do attitude.
- Ability to work under pressure.
- Proactive and target-oriented mindset.
- Able to effective communicate technical information to nontechnical audiences.
- Proficient in MS Office and basic application tools, including web-based tools (preferred).
- Able to use MS-Office tools and basic application tools, web-usage and web-based tools experience (Preferable).
- Proficient with computer hardware and software experience to be advantage..
- Solid understanding of computer hardware and software is an advantage.
- Ability to effectively communicate technical information to non-technical audiences.
- LI-PA1.
- Requisition Number: 231591 Job Function: Engineering
Skills:
Electrical Engineering, Good Communication Skills
Job type:
Full-time
Salary:
negotiable
- Produce design for all components of a wayside signaling system solution including but not limited to complex circuit design and power supplies,.
- Functional design for components of a signaling system including Scheme Plans and Control Tables (Logic Tables).
- Application logic data design for fail safe interlocking systems and associated maintenance tools.
- Design and engineering support for railway Operational Control Systems and HMI/GUI including SCADA systems.
- Design and engineering support for telecoms systems and networks supporting railway signaling and control systems.
- Design and engineering support for High Capacity Signaling systems such as CBTC and ETCS.
- Design and software engineering support to Train Control Management systems and enhancements such as Digital Conflict Resolution and Train Planning Systems.
- Verification and validation on design and engineering outputs.
- Support of testing and commissioning activities both in-office and on-site.
- Provide RAMS outputs across total project lifecycles.
- Carry out Set to Work simulation tests and assist in Principle Testing in an office environment.
- Assist in tender preparation and project planning, by the way of estimating, scope preparation and testing plan preparation.
- Use your skills to move the world forward.
- A strong technical knowledge of railway systems and equipment with sufficient underpinning knowledge.
- Ability to analyze technical solutions and propose innovative alternatives.
- Formal technical qualification to degree standard in Electrical Engineering or related discipline.
- Some knowledge and experience across the design domains of systems engineering, signaling, train control, train protection and communications.
- Flexibility to travel as per project requirements.
- Excellent self-discipline and adherence to quality forms and procedure.
- Good communication skills with the ability to work in a team environment.
- Why you ll love working for Siemens Mobility.
- We live and foster an ownership culture in which every employee takes personal responsibility for our Company's success. We invest in our team members, offering a wide variety of development opportunities.
- Flexible working arrangements.
- Flexible Benefits Program for employees & dependents.
- Medical Insurance for Spouse and Children.
- Siemens Share Options.
- National & International opportunities.
- Positive, inclusive and relaxed working environment.
- Join a team dedicated to transforming the everyday for a more sustainable future.
- Siemens prides itself on its diverse workforce.
- Siemens has been recognised as ahead of its time for many reasons, and our progressive policies is one of them. We encourage applications that reflect the diversity of the communities within which we work.
- We are a proud equal opportunity employer, where we continue to push for a work environment of diversity and inclusion, we also believe that differences in personalities, thoughts and ideas are important, and that is why we know diversity and inclusion is very important in helping realise the potential of our people. As part of our Ownership culture, Siemens supports reasonable flexible working practices that empower our employees to best meet work and personal commitments.
Experience:
7 years required
Job type:
Full-time
Salary:
negotiable
- Lead and manage CX support teams to deliver high-quality customer service across all channels.
- Define and oversee CX support strategies, operating models, and service frameworks.
- Own service performance management, including SLAs, KPIs, CSAT, NPS, and escalation handling.
- Act as the key point of contact for senior stakeholders regarding CX support performance and issues.
- Drive root-cause analysis of major customer issues and implement sustainable improvements.
- Collaborate with IT, Digital, Product, and Operations teams to enhance customer journeys and support processes.
- Establish and maintain CX governance, policies, and standard operating procedures.
- Manage incident escalation, crisis handling, and customer communication during service disruptions.
- Coach, develop, and performance-manage CX support team members.
- Prepare executive-level reports and insights on CX performance, risks, and improvement roadmap.
- Bachelor s or Master s degree in Business, Management, Marketing, IT, or related fields.
- 7-12 years of experience in customer experience, service operations, or customer support roles.
- Proven experience managing teams and complex stakeholder environments.
- Strong leadership, communication, and decision-making skills.
- Solid understanding of CX frameworks, customer journey management, and service design.
- Experience with CRM platforms, ticketing systems, and CX analytics tools.
- Ability to manage escalations and operate under pressure.
- If you can demonstrate that you meet the criteria above, please contact us as soon as possible.
- The exceptional EY experience. It s yours to build.
- EY | Shape the future with confidence.
- EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets. Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.
Experience:
1 year required
Skills:
Business Development, Data Analysis, Analytical Thinking
Job type:
Full-time
Salary:
negotiable
- Align individual performance outcomes with overall business objectives by ensuring clear linkage between roles and organizational success.
- Review and improve KPI quality and consistency across business units and support functions to ensure measurability and alignment.
- Analyze macroeconomic, business, and operational data to identify trends, issues, and opportunities for performance improvement.
- Collaborate and communicate effectively with cross-functional stakeholders to drive alignment and understanding.
- Enhance and modernize performance management systems to ensure they remain relevant and aligned with company strategy.
- Facilitate discussions and alignment sessions related to performance metrics and improvement initiatives.
- QualificationsBachelor's or Master's degree in Business Administration, Management, Economics, Engineering, Applied Statistics, or related fields (Bachelor GPA > 2.70, Master GPA > 3.30).
- 1-3 years of experience in PMS, KPI, Business Analyst, Business Development, or related roles.
- Knowledge in Business acumen and financial performance analysis, Data analysis, and KPI management, TQM, TPM, Action Plan, Medium-term Plan.
- Strong analytical thinking, problem-solving, and ability to connect insights across data.
- Good communication, stakeholder management, and facilitation skills with a resilient and purpose-driven mindset.
- Good command of English in verbal and written (TOEIC > 550).
- Willing to work onsite at SCG Packaging Public Company Limited (Bang Sue, Bangkok).
- Contact: Pupat (Mac) Email: [email protected]
Experience:
7 years required
Skills:
Business Development, Problem Solving, Quantitative Analysis, English
Job type:
Full-time
Salary:
negotiable
- Bachelor s degree or equivalent diploma.
- Dynamic leader with experience and passion for managing large and diverse teams across multiple workflows in a fast-paced environment, able to deal with rapid change and ambiguity.
- Minimum 2+ years' of people management experience as a Sr Manager in Fraud and Risk Operations in Payment System that includes Fraud chargebacks, Customer Complaints and Escalations too.
- Strategic thinker with strong analytical and problem-solving skills.
- 10+ years of experience in operations, preferably in BPO/ITES industry.
- 7+ years of people management experience, including managing managers, and a strong desire to develop team members.
- Empathy for the Social community platform users and passion to create an exceptional user experience and provide outstanding support.
- Excited to be part of a global operations teams, design effective business operations, tackle complex problems, and develop individual team members.
- Adaptable and energized by a fast-paced environment; Significant experience in a complex fast paced environment.
- Excellent written and verbal communication skills.
- Having high cultural awareness of political and social situations is a plus!.
- Proficiency in English and Thai is highly preferred (depends on the market assignment).
- Build a positive relation with Client in order to create new business opportunities.
- Identify potential risks and opportunities of improvement in the process and suggest solutions.
- Responsibilities:Manage the overall performance and governance of the Statements of Work (together with Vendor Account Management / Business Development). Manage the day-to-day operations in accordance with requirements and SLAs set out in SOW. Prompt identification and resolution of Service delivery issues including implementation of preventative measures. Transition management during set up phase or expansion phases.
- Establish the Vendor infrastructure necessary to perform the Services, including all technology, financial, human resources, security, facilities and communication resources. Install all Service delivery processes and Service Level reporting mechanisms.
- Provide exceptional people management, mentorship and career development to members of the team, including Managers, TLs, and Agents, achieve low attrition levels and high employee engagement. Flag and escalate business risks timely to the Client and Stake holders.
- Lead the group of Managers and drive process deliveries and process excellence through consistent monitoring and critical inputs.
- Ability to Deep Dive on customer complaints and appeal cases received from business line including user appeal document, user analysis and trend analysis.
- Ability to Deep Dive on completed transactions that being flagged with high-risk flag for post manual review to evaluate if is a potential fraud, and instantly share fraud trend to fraud strategy team. Strictly following chargeback operation standard SOP and requirement to handle representment case.
- Ability to guide the team on completing the chargeback cases within SLA/Pre-set time given, ensuring all the representment documents are gathered correctly and match the case with chargeback reason.
- Provide mentorship, guidance and career development to direct reportees and members of their team. Lead a high-performing team through an exciting transition to build problem solving, critical thinking, analytical and technical capabilities which will enable the department to develop deeper, more scalable solutions.
- Establish team goals and work with direct reports on strategies for executing, measuring progress and sharing results. Deliver projects involving quantitative analysis, industry research, and strategy development, working directly with global cross-functional teams to problem solve analytical approaches and develop solutions.
- Identify actionable insights, suggest recommendations, and influence team strategy through effective communication.
- Protect Clients ecosystem, prevent fraudulent activity, enforce our TOS and policies, ensuring compliance across a global user base of millions.
- Drive Managers and Operations teams to deliver value adds, continuous improvements, and productivity/quality gains.
- Streategize and execute Client/Leadership directions and decisions following the change management process.
- Mantain an effective Client relationship with proactive communication followed by POA and closed loop.
Skills:
Budgeting, Finance
Job type:
Full-time
Salary:
negotiable
- Revenue Optimization: This is the primary function. It involves analyzing market trends, demand patterns, and competitor pricing to determine the optimal pricing strategies for rooms and other revenue-generating areas.
- Responsible for creating accurate forecasts of future demand, which inform budgeting and strategic planning.
- Contribute to the hotel's overall strategic planning by sharing timely accurate data to management and providing insights into revenue trends and opportunities.
- Develop and implement revenue strategies for the hotel.
- Monitor competitor pricing and market trends to adjust strategies.
- Lead the weekly/bi-weekly Revenue Management meetings providing insights based on reporting data.
- Develop topline revenue forecasts and actively seek opportunities to drive incremental profit across all revenue centers of the business.
- Conduct regular performance reviews and optimize pricing and inventory.
- Mentor, coach and develop junior team members in revenue management practices.
- Collaborate with sales, finance, and front office teams to achieve revenue goals.
- Ensure reservations are well managed and coordinate with the reservations team.
- Drive market share in your competitive set and ensure all systems are adequately used to optimize RevPAR.
- Leverage your knowledge of the distribution landscape, including online travel agencies and distribution networks to optimize hotel profits.
- Responsible for data quality and system hygiene of Revenue Management and Distribution applications; platforms and tools used by the hotel.
- Qualifications A bachelor's degree in fields like Hotel Administration, Business Administration, Finance, Marketing, or a related field is preferred.
- Strong strategic business thinking and orientation.
- Knowledgeable in travel pattern and characteristics of feeder markets.
- Ability to consolidate and analyze large volumes of data in an efficient manner.
- Additional Information Employee benefit card offering discounted rates at Accor hotels worldwide.
- Develop your talent through Accor s learning programs.
- Opportunity to grow within your property and across the world!.
- Ability to contribute to the community and make a difference through our Corporate Social Responsibility and Environmental, Social, and Governance (ESG) activities.
Job type:
Full-time
Salary:
negotiable
- Develop and implement comprehensive security policies and procedures aligned with organizational standards to ensure robust protection of personnel and assets.
- Lead and coordinate security operations including physical surveillance, access control systems, and emergency response protocols.
- Manage security clearance administration and conduct thorough investigations of security incidents and loss prevention cases.
- Collaborate with law enforcement agencies and internal stakeholders to maintain a secure workplace environment.
- Oversee facility safety programs including fire prevention and emergency preparedness initiatives.
- Proven track record in facilities security management and safety program implementation.
- Strong knowledge of security systems, surveillance techniques, and emergency response protocols.
- Demonstrated ability to develop and enforce security policies and procedures.
- Outstanding leadership skills with experience in managing security personnel.
- Excellent analytical and problem-solving capabilities with strong attention to detail.
- Lead strategic security initiatives that directly impact organizational success.
- Opportunity to build and mentor high-performing security teams.
- Professional development through industry-leading security management practices.
- Dynamic work environment with exposure to cutting-edge security technologies.
- Collaborative culture focused on innovation and continuous improvement.
- Let us learn about you! Apply today.
- Looking to make an IMPACT with your career?.
- When you are thinking about joining a new team, culture matters. At Schneider Electric, our values and behaviors are the foundation for creating a great culture to support business success. We believe that our IMPACT values - Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork - starts with us.
- IMPACT is also your invitation to join Schneider Electric where you can contribute to turning sustainability ambition into actions, no matter what role you play. It is a call to connect your career with the ambition of achieving a more resilient, efficient, and sustainable world.
- We are looking for IMPACT Makers; exceptional people who turn sustainability ambitions into actions at the intersection of automation, electrification, and digitization. We celebrate IMPACT Makers and believe everyone has the potential to be one.
- Become an IMPACT Maker with Schneider Electric - apply today!.
- 40 billion global revenue
- 9% organic growth
- 150 000+ employees in 100+ countries.
- You must submit an online application to be considered for any position with us. This position will be posted until filled.
- Schneider Electric aspires to be the most inclusive and caring company in the world, by providing equitable opportunities to everyone, everywhere, and ensuring all employees feel uniquely valued and safe to contribute their best. We mirror the diversity of the communities in which we operate, and inclusion is one of our core values. We believe our differences make us stronger as a company and as individuals and we are committed to championing inclusivity in everything we do.At Schneider Electric, we uphold the highest standards of ethics and compliance, and we believe that trust is a foundational value. Our Trust Charter is our Code of Conduct and demonstrates our commitment to ethics, safety, sustainability, quality and cybersecurity, underpinning every aspect of our business and our willingness to behave and respond respectfully and in good faith to all our stakeholders. You can find out more about our Trust Charter here
- Schneider Electric is an Equal Opportunity Employer. It is our policy to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct.
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