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Experience:

2 years required

Skills:

Budgeting, Data Entry, Compliance, English

Job type:

Full-time

• Consolidate and analyze data to support annual work programs, budgeting, and performance metrics.
• Prepare regular and ad-hoc reports, dashboards, and presentations for management reviews, performance tracking, and departmental meetings.
• Support the monitoring of progress on departmental initiatives and highlight key issues, achievements, and areas for improvement.
• Planning and Performance MonitoringConsolidate and analyze data to support annual work programs, budgeting, and performance metrics.
• Prepare regular and ad-hoc reports, dashboards, and presentations for management reviews, performance tracking, and departmental meetings.
• Support the monitoring of progress on departmental initiatives and highlight key issues, achievements, and areas for improvement.
• Process Improvement and EfficiencyIdentify opportunities to improve workflows, reporting mechanisms, and internal processes within OSS.
• Document recommendations and assist in implementing efficiency initiatives or digital tools.
• Monitor the outcomes of process improvements and gather feedback from team members to refine future efforts.
• Data and Digital SupportAssist in maintaining and updating of operational dashboards, digital systems, and department databases.
• Support the adoption of new digital tools by preparing user guides, FAQs, or providing basic training to colleagues.
• Ensure accurate and timely data entry, verification, and reporting for department records and management information.
• Provide actionable insights and data analysis to support informed decision-making across the department.
• Project and Initiative CoordinationTrack and support the progress of ongoing projects, initiatives, and departmental events.
• Coordinate logistics, documentation, and follow-ups for workshops, training sessions, knowledge sharing trips, and cross-functional activities.
• Maintain project schedules, records, and status updates to ensure all stakeholders are informed and aligned.
• Knowledge and Information ManagementOrganize and update internal guidelines, standard operating procedures, lessons learned, and best practices.
• Support onboarding and knowledge-sharing activities for new and existing OSS team members.
• Maintain accurate records to meet audit requirements, compliance standards, and internal documentation needs.
• Stakeholder Engagement and CommunicationFacilitate effective communication and coordination with internal partners, stakeholders, and other departments within the supply chain division.
• Assist in preparing materials and logistics for audits, sustainability programs, external awards, and management reviews.
• Support general team communications to ensure smooth and consistent information flow across the department.
• Job End Results.
• Deliver accurate, timely, and insightful performance data and reports to support strategic planning and decision-making within OSS.
• Drive process improvements and promote the adoption of digital tools to enhance operational efficiency and team productivity.
• Provide actionable insights through data analysis that contribute to continuous improvement initiatives across the department.
• Ensure smooth coordination and tracking of departmental projects, workshops, and cross-functional activities.
• Maintain organized and up-to-date documentation to support audits, compliance requirements, and internal knowledge sharing.
• Facilitate effective communication and stakeholder engagement across the supply chain division.
• Support onboarding and internal learning by managing guidelines, SOPs, and best practices for OSS team members.
• Professional Knowledge & Experiences.
• Bachelor's degree in Supply Chain Management, Business Administration, Industrial Engineering, Data Analytics, or a related field.
• 2-5 years of experience in supply chain support, data analysis, project coordination, or similar functions.
• Proficient in Microsoft Excel, PowerPoint, and comfortable working with digital tools and dashboards.
• Strong organizational, communication, and teamwork skills.
• Ability to manage multiple tasks and adapt to changing priorities.
• Proficient in both Thai and English.
• Additional Desirable Qualifications.
• Planning & Analysis - Ability to interpret data and support strategic planning.
• Communication - Clear and professional interaction across teams and levels.
• Process Optimization - Understanding of workflow improvement and automation.
• Self-Management - Ability to work independently and manage multiple priorities.
• Learning Mindset - Willingness to continuously develop skills and knowledge.
• Work Location.
• Bangkok - Resident.

Skills:

Research, Compliance, Legal

Job type:

Full-time

• Develop, supervise, and oversee testing in the areas of Microbiology and Biotechnology within the Research Laboratory and Services, ensuring accuracy and compliance with international standards and legal requirements. This is to support the needs of customers within the Innovation & Product Development Center, within SCGP, and external customers.
• Develop quality systems, conduct evaluations, and design new analysis and testing methods. Provide technical consultation to support research activities and respond to ...
• Assess employee risks and improve work processes in the microbiology and biotechnology laboratories to ensure safety in accordance with legal and relevant standard requirements.
• Job Description Manage and oversee testing/inspection operations in the scientific and technical/quality laboratory areas.
• Develop and maintain work systems to ensure smooth operations and testing accuracy to support SCGP customers.
• Supervise and manage routine and new test methods to ensure readiness and compliance.
• Oversee laboratory operations and provide test result reports.
• Prepare laboratory readiness for audits and customer visits.
• Monitor and maintain equipment efficiency to ensure availability and performance.
• Develop and maintain the laboratorys Quality Management System to meet required standards and customer expectations.
• Ensure laboratory staff are aligned with the scientific and technical/quality functions and operate according to SCGP requirements.
• Develop scientific and technical work systems and support operational changes.
• Review and recommend suitable methods for each type of test and business unit.
• Develop testing systems to comply with ISO/IEC 17025 and ISO 13485 (as applicable).
• Maintain and update documents required by ISO/IEC 17025.
• Manage and monitor annual testing, equipment maintenance, and calibration plans.
• Prepare laboratory operational plans.
• Prepare annual and medium-term plans.
• Maintain and develop ISO/IEC 17025 systems in the laboratory.
• Manage laboratory cost structure and support scientific/technical data for Innovation and Product Development Centers (IPDC) to comply with SCG Safety Framework.
• Perform other duties as assigned.
• QualificationBachelor's/Master's degree in Medical Technology, Health Sciences, or related fields (Bachelor's G.P.A. > 2.70, Master's G.P.A. > 3.30).
• Open for New Graduates.
• Experience in QA/QC lab testing in the food and healthcare industry is an advantage.
• Knowledge in Microbiology and Biotechnology.
• Knowledge in Standards or Compliance related to labolatory or healthcare (ISO/IEC 17025, ISO 13485).
• Good command in English (TOEIC score at least 550).
• Must obtain a Professional License for Medical Technology issued by the Medical Technology Council.
• Able to work on-site mode at Innovation and Product Development Center (IPDC), SCGP, Ratchaburi, Thailand.
• Contact: Pupat (Mac) Email: [email protected]

Skills:

Product Design, Flutter, DART

Job type:

Full-time

• production-ready Flutter implementation.
• Craft & micro-interactions: Design and implement animations and transitions where motion is part of the UX (not just decoration).
• Flutter development: Build high-performance UIs, including proper state management and a fluid experience across devices.
• Visual communication: Apply the Don t Make Me Think principle use visual cues and intuitive interactions to reduce cognitive load.
• Design system architecture: Maintain and evolve the design system; ensure Figma components map 1:1 to the Flutter widget library to increase velocity across the organization.
• Backend integration: Connect the UI to backend services; understand API integration and basic backend logic to work independently, end-to-end.
• QualificationsProven hybrid experience in UI/UX design and mobile development.
• Strong in the core stack: Figma (Auto Layout, components, prototyping), Flutter/Dart (widget trees, custom painters, animation controllers), Basic backend/API understanding (RESTful services; Firebase, Go, or Node.js are examples).
• Craft mindset: You notice 1px inconsistencies, contrast issues, and unnatural curves.
• High agency: Proactive, comfortable with ambiguity, and not waiting for perfect specs.
• Bonus PointsExperience with Rive, Lottie, or other advanced animation tools.
• Experience building and maintaining scalable design systems.
• A portfolio that showcases live apps or code not just static images.
• Perks & Benefits Flat Structure As we continue to grow fast, we strive to retain our culture where everyone is heard, contributes, and grows with the company..
• Work-life Harmony We believe that quality time outside of work is important to sustaining a healthy and happy lifestyle.
• Remote Work Hybrid-mode activated! It comes with the package: flexibility, focus and productivity!.
• Urban Office One breath from Phrom Phong BTS. No sweat whatsoever! The office should also feel like a second home so we dedicated a lot of care and resources into building the best environment for you to wake up to every morning.
• Fun Workshop The best relationships are built over new experiences, that s why we have workshops filled with a range of activities for you to look forward to and enjoy.
• Game Tournament It s getting fun and competitive! Challenge doesn t only have to come from work. Own the championship and show the peeps how great of a gamer (and player) you are.
• Group Insurance Health comes first, we know, don t worry, we ve got you covered.
• Health & Wellness Only a healthy army wins the war. We invest to take care of you from physical, mental and happiness-level. Adopted health & wellness applications plus activities to make sure everyone here is on cloud nine

Skills:

Budgeting, Finance

Job type:

Full-time

• Revenue Optimization: This is the primary function. It involves analyzing market trends, demand patterns, and competitor pricing to determine the optimal pricing strategies for rooms and other revenue-generating areas.
• Responsible for creating accurate forecasts of future demand, which inform budgeting and strategic planning.
• Contribute to the hotel's overall strategic planning by sharing timely accurate data to management and providing insights into revenue trends and opportunities.
• Develop and implement revenue strategies for the hotel.
• Monitor competitor pricing and market trends to adjust strategies.
• Lead the weekly/bi-weekly Revenue Management meetings providing insights based on reporting data.
• Develop topline revenue forecasts and actively seek opportunities to drive incremental profit across all revenue centers of the business.
• Conduct regular performance reviews and optimize pricing and inventory.
• Mentor, coach and develop junior team members in revenue management practices.
• Collaborate with sales, finance, and front office teams to achieve revenue goals.
• Ensure reservations are well managed and coordinate with the reservations team.
• Drive market share in your competitive set and ensure all systems are adequately used to optimize RevPAR.
• Leverage your knowledge of the distribution landscape, including online travel agencies and distribution networks to optimize hotel profits.
• Responsible for data quality and system hygiene of Revenue Management and Distribution applications; platforms and tools used by the hotel.
• Qualifications A bachelor's degree in fields like Hotel Administration, Business Administration, Finance, Marketing, or a related field is preferred.
• Strong strategic business thinking and orientation.
• Knowledgeable in travel pattern and characteristics of feeder markets.
• Ability to consolidate and analyze large volumes of data in an efficient manner.
• Additional Information Employee benefit card offering discounted rates at Accor hotels worldwide.
• Develop your talent through Accor s learning programs.
• Opportunity to grow within your property and across the world!.
• Ability to contribute to the community and make a difference through our Corporate Social Responsibility and Environmental, Social, and Governance (ESG) activities.

Skills:

Assurance, Risk Management, Negotiation, English

Job type:

Full-time

• Manage multiple engagements at same time for various industries/sectors (e.g., Financial Services, Manufacturing, Automotive, Telecommunication, Life Science & Hospitality, Energy, Consumer Business, etc.).
• Provide both IT Audit support to Financial Audit team, and IT Assurance to clients (e.g., IT General Control & Application Controls Review, IT Compliance Review, IT Governance & Security Audit, IT Audit for SOX/JSOX/ICFR, Third Party Assurance & Risk Management, Data Analytic for Auditing, etc.).
• Actively involve for advisory proposal development with fit-for-purpose approach & client service mindset, and also manage the engagements, esp. for quality and timeliness of our deliverables, including staff utilization.
• Coach the team, and demonstrate leadership roles and certain skillsets (e.g., project & resource management, problem-solving, negotiation, sales & services, communication & presentation, etc) to support our end-to-end processes of each engagement (e.g., offering the service, planning/execution/reporting, monitoring staff utilization, billing to clients).
• Facilitate use of Audit or other technology-based tools/techniques to support auditing.
• Perform any other tasks or assignments.
• Your role as a leader
• At Deloitte, we believe in the importance of empowering our people to be leaders at all levels. We connect our purpose and shared values to identify issues as well as to make an impact that matters to our clients, people and the communities. Additionally, Manager / Senior Manager across our Firm are expected to:Develop diverse, high-performing people and teams through new and meaningful development opportunities.
• Collaborate effectively to build productive relationships and networks.
• Understand and lead the execution of key objectives and priorities for internal as well as external stakeholders.
• Align your team to key objectives as well as set clear priorities and direction.
• Make informed decisions that positively impact the sustainable financial performance and enhance the quality of outcomes.
• Influence stakeholders, teams, and individuals positively - leading by example and providing equal opportunities for our people to grow, develop and succeed.
• Lead with integrity and make a strong positive impact by energising others, valuing individual differences, recognising contributions, and inspiring self-belief.
• Deliver superior value and high-quality results to stakeholders while driving high performance from people across Deloitte.
• Apply their understanding of disruptive trends and competitor activity to recommend changes, in line with leading practices.
• QualificationsEducation background in Accounting, Finance, and/or other IT-related fields (e.g., MIS/AIS, Computer Engineering, Computer Science, etc).
• At least total 7-10 years experience (including a few years of managerial experiences) in audit related fields, esp. for IT Audit & Advisory in Audit & Consulting firms or IT Audit / Risk Management / Compliance in other corporate companies (e.g., Financial Service, Telecommunication, Consumer Products).
• Experiences in review over IT process/general controls and application controls, incl. IT security configurations for each IT component (e.g., Operating System, Database, Network).
• Relevant profession certifications (e.g., CISA, CISSP, CRISC, ISO27001) is preferred.
• Knowledge of Audit concept, IT regulatory requirements (e.g., BOT, SEC, OIC, PDPA), and IT-related controls & standards (e.g., ISO27001, COBIT, ITIL, NIST).
• Experiences in using Data Analytic & Visualization tools (e.g., R, Python, Tableau, PowerBI, etc) would be advantage.
• Verbal and written communication skills in both Thai and English.
• Due to volume of applications, we regret that only shortlisted candidates will be notified.
• Please note that Deloitte will never reach out to you directly via messaging platforms to offer you employment opportunities or request for money or your personal information. Kindly apply for roles that you are interested in via this official Deloitte website. Requisition ID: 101293In Thailand, the services are provided by Deloitte Touche Tohmatsu Jaiyos Co., Ltd. and other related entities in Thailand ("Deloitte in Thailand"), which are affiliates of Deloitte Southeast Asia Ltd. Deloitte Southeast Asia Ltd is a member firm of Deloitte Touche Tohmatsu Limited. Deloitte in Thailand, which is within the Deloitte Network, is the entity that is providing this Website.

Experience:

3 years required

Skills:

Internal Audit, SAP, English

Job type:

Full-time

• Drive end-to-end planning and execution of the GRC technology program across risk, compliance, and technology workstreams.
• Manage day-to-day project operations including planning, milestone tracking, issue resolution, and stakeholder reporting.
• Collaborate closely with business units such as Compliance, Operational Risk, Internal Audit, and IT to gather requirements and align implementation plans.
• Oversee vendor coordination, system design validation, configuration testing, and integration with bank systems.
• Monitor key delivery milestones including Functional Specification Design (FSD), System Integration Testing (SIT), User Acceptance Testing (UAT), and go-live preparation.
• Ensure timely preparation of documentation for internal governance and regulatory review (e.g., BOT, AMLO, ISO).
• Support organizational change management and user enablement throughout the implementation.
• Work closely with local and regional teams to ensure alignment with group risk and compliance frameworks.
• Your role as a leader.
• At Deloitte, we believe in the importance of empowering our people to be leaders at all levels. We connect our purpose and shared values to identify issues as well as to make an impact that matters to our clients, people and the communities. Additionally, Consultant - Managers across our Firm are expected to:Develop diverse, high-performing people and teams through new and meaningful development opportunities.
• Collaborate effectively to build productive relationships and networks.
• Understand and lead the execution of key objectives and priorities for internal as well as external stakeholders.
• Align your team to key objectives as well as set clear priorities and direction.
• Make informed decisions that positively impact the sustainable financial performance and enhance the quality of outcomes.
• Influence stakeholders, teams, and individuals positively - leading by example and providing equal opportunities for our people to grow, develop and succeed.
• Lead with integrity and make a strong positive impact by energising others, valuing individual differences, recognising contributions, and inspiring self-belief.
• Deliver superior value and high-quality results to stakeholders while driving high performance from people across Deloitte.
• Apply their understanding of disruptive trends and competitor activity to recommend changes, in line with leading practices.
• RequirementsExperience in project or program management, including at least 3 years in the banking or financial services sector.
• Hands-on experience in managing implementation of GRC platforms (e.g., ServiceNow IRM, Archer, SAP GRC, MetricStream).
• Solid understanding of Thai banking regulatory requirements and risk frameworks (e.g., BOT regulations, Basel II/III, AML, Operational Risk, Internal Control).
• Strong communication and stakeholder engagement skills in both Thai and English.
• Proven ability to manage cross-functional teams and external vendors in a complex environment.
• Proficiency in project management tools (e.g., MS Project, JIRA, Confluence).
• PMP, PRINCE2, or equivalent project management certification preferred.
• Preferred Attributes:Experience working with or within Thai banks, including local compliance and risk departments.
• Ability to bridge business requirements with technical solutions.
• Familiarity with data governance, reporting, and risk analytics as part of GRC enablement.
• Strong organizational skills and a hands-on mindset to drive execution.
• Due to volume of applications, we regret only shortlisted candidates will be notified. Candidates will only be contacted by authorised Deloitte Recruiters via firm s business contact number or business email address. Requisition ID: 108571In Thailand, the services are provided by Deloitte Touche Tohmatsu Jaiyos Co., Ltd. and other related entities in Thailand ("Deloitte in Thailand"), which are affiliates of Deloitte Southeast Asia Ltd. Deloitte Southeast Asia Ltd is a member firm of Deloitte Touche Tohmatsu Limited. Deloitte in Thailand, which is within the Deloitte Network, is the entity that is providing this Website.

Experience:

2 years required

Skills:

Contracts, Compliance, Quality Assurance

Job type:

Full-time

• Manage and supervise daily contact center operations (calls, emails, chat channels).
• Ensure service levels, response times, and KPIs are met.
• Develop and implement operational procedures and workflows.
• Monitor call volumes and workforce planning (Roster) to ensure adequate staffing.
• Order and control small assets (PC/monitors) and amenities for the center.
• Coordinate staff recruitment, onboarding and termination with Allegiance as well as welfare benefits contracts.
• Submit Overtime and monthly bonus file to Allegiance.
• Team Leadership.
• Recruit, train, coach, and develop contact center Team Leaders and agents.
• Conduct Monthly and annual performance reviews and provide constructive feedback.
• Foster a positive, motivated, and customer-focused work environment.
• Coordinate animation (monthly events) with Team Leader and Director.
• Handle escalated customer complaints and complex cases.
• Performance & Quality Management.
• Track and analyze performance metrics (AHT, CSAT, CVR, AVERGA) on daily and monthly basis.
• Prepare operational reports and present performance insights to senior management.
• Animate the Quality committee with Coach, Team Leaders and Quality Manager and define improvement initiatives.
• Identify training needs and organize coaching sessions.
• Compliance & Process Improvement.
• Ensure compliance with company policies and data protection regulations. Assist Director with PCI certification.
• Bachelor s degree in Business Administration, Management, or related field.
• 5+ years experience in customer service/contact center operations.
• Minimum 2-3 years in a leadership or managerial role.
• Strong knowledge of contact center KPIs and workforce management.
• Fluency in Thai (both spoken and written).
• Skills & Competencies.
• Strong leadership and people management skills.
• Excellent communication and conflict-resolution abilities.
• Analytical and problem-solving mindset.
• Experience with CRM and contact center systems.
• Ability to work in a fast-paced, performance-driven environment.
• Customer-centric approach.
• Preferred Qualifications.
• Experience managing multi-channel or omnichannel contact centers.
• Knowledge of quality assurance frameworks.
• Experience with workforce management tools and reporting dashboards.

Experience:

1 year required

Skills:

Research, Business Development

Job type:

Full-time

• Lead and manage the end-to-end delivery of systems and platforms using agile delivery practices, ensuring quality, scalability, and alignment with business objectives.
• Oversee and grow ICDC, including capacity planning, skills development, demand forecasting, and delivery governance.
• Act as a technical leader and architect, guiding solution design across application, integration, and cloud platforms.
• Partner with business stakeholders to identify, plan, and meet demand across internal teams and client engagements.
• Drive practice growth, including talent development, capability building, delivery standards, and continuous improvement.
• Provide hands-on leadership in middle-layer logic development, backend integration, and handoff to partnering systems.
• Guide and review database design and development, ensuring performance, scalability, and data integrity.
• Perform and oversee primary and secondary research, analysis, and modelling to support technology-enabled solutions for complex client challenges.
• Support project teams in delivering digital solution architectures and high-quality work products that address client business needs and strategic goals.
• Lead and support the preparation of client presentations, solution proposals, and key communications.
• Collaborate with diverse, high-performing teams to solve problems, improve delivery performance, and generate measurable value for clients.
• Uphold the firm s standards, values, and ethos in all interactions with team members and clients.
• Contribute to business development efforts, including proposal development, solution shaping, presentations, and thought leadership materials.
• At Deloitte, we believe in the importance of empowering our people to be leaders at all levels. We connect our purpose and shared values to identify issues as well as to make an impact that matters to our clients, people and the communities. Additionally, Senior Manager across our Firm are expected to:Demonstrate a strong commitment to personal learning and development.
• Understand how our daily work contributes to the priorities of the team and business.
• Understand the set expectations and demonstrate accountability in keeping personal performance on track.
• Actively focus on developing effective communications and relationship-building skills with stakeholders, clients and team.
• Demonstrate an appreciation for working with others.
• Understand what is fundamental to Deloitte s success as a business.
• Demonstrate integrity and an awareness of strengths, differences, and personal impact.
• Develop their understanding of Deloitte and offer a fresh perspective.
• Requirements:Minimum 15 years of relevant experience, with a strong technical background in software engineering and solution delivery.
• At least 7 years of experience managing and leading teams, preferably within a consulting or technology delivery environment.
• Proven experience as a Technical Architect or in a senior technical leadership role.
• FSI domain knowledge is strongly preferred.
• Strong technical proficiency, including systems development experience, troubleshooting, problem-solving, and issue management in multi-platform environments.
• Experience with cloud-native applications and serverless architecture is an advantage.
• Demonstrated ability in communication (oral, written, and presentation), analysis, problem-solving, and both short- and long-term planning.
• Demonstrated portfolio of work showcasing technical and architectural competence.
• Appreciation of the consulting lifestyle, with willingness to travel locally and internationally as required to support project assignments.
• Next Steps
• So what are you waiting for? Join the winning team now.
• Due to volume of applications, we regret only shortlisted candidates will be notified. Requisition ID: 112409In Thailand, the services are provided by Deloitte Touche Tohmatsu Jaiyos Co., Ltd. and other related entities in Thailand ("Deloitte in Thailand"), which are affiliates of Deloitte Southeast Asia Ltd. Deloitte Southeast Asia Ltd is a member firm of Deloitte Touche Tohmatsu Limited. Deloitte in Thailand, which is within the Deloitte Network, is the entity that is providing this Website.

Experience:

5 years required

Skills:

Compliance, Assurance, ERP

Job type:

Full-time

• Manage daily operations of both internal warehouse and 3PL to ensure all packaging materials are ready for production; control inventory for both sites.
• Check inventory levels daily through physical counts and system reconciliation; control supplier deliveries to keep stock at lean levels.
• Oversee warehousing activities to meet KPIs, including timely and efficient shipment of finished goods to customers.
• Ensure safe receiving, storage, picking, and dispatching of goods, and maintain workplace health and safety standards; responsible for building and stock security.
• Organize warehouse layout and handle special storage requirements (e.g., chilled items, special requests).
• Ensure productivity targets are achieved and maintain warehouse systems and automated storage equipment.
• Conduct daily and annual cycle counts and reconcile with system data.
• Oversee maintenance of warehouse vehicles, machinery, and equipment.
• Schedule routine inspections to prevent equipment damage or malfunction.
• Develop and update SOPs and best practices for warehouse operations.
• People Management.
• Manage warehouse staff including recruitment, training, and discipline.
• Lead the team and promote awareness of service, quality, and safety.
• Create and execute training plans for Band D & E staff to build skills and capability.
• Manage absenteeism and ensure compliance with GMS working-day requirements.
• Conduct annual performance appraisals.
• Improvement & Cost Reduction.
• Apply RB policies to improve procedures, reduce costs, and optimize warehouse operations.
• Support NPD/EPD project launches.
• Optimize internal and external warehouse costs and other expenditures.
• Halal Management Responsibilities.
• Develop and monitor warehouse procedures to maintain Halal consistency and compliance.
• Ensure all incoming materials match the Approved Material/Supplier List (item code, description, manufacturer details).
• Ensure all finished goods transportation meets Halal Assurance System requirements, including cleanliness and no cross contamination.
• Report any deviation or non compliance related to incoming materials or storage to the Halal Committee.
• Provide internal Halal training for all departments.
• The experience we're looking for.
• Bachelor s or Master s degree in Engineering, Logistics & Supply Chain, Science, or a related field.
• Minimum 5 years experience in Production, Warehouse, Logistics, or Planning, with at least 5 years in FMCG, Pharma, or similar industries.
• Knowledge of MRP, MRPII, and S&OP processes.
• Able to handle complex issues with internal and external stakeholders.
• Strong understanding of ERP and MRP systems (e.g., SAP, JDE, DATAIII).
• Results-driven, self-motivated, and entrepreneurial mindset.
• Action-oriented, able to assess and take appropriate risks.
• Strong leadership, communication, and interpersonal skills.
• The skills for success.
• Supply Chain Management, Business Partnership, Collaboration, Partnership building, Relationship management, Business accumen, Productivity management, Project management, Improve business processes, Advanced analytics, Data analytics, Manufacturing excellence.
• What we offer.
• With inclusion at the heart of everything we do, working alongside our four global Employee Resource Groups, we support our people at every step of their career journey, helping them to succeed in their own individual way. We invest in the wellbeing of our people through parental benefits, an Employee Assistance Program to promote mental health, and life insurance for all employees globally. We have a range of other benefits in line with the local market. Through our global share plans we offer the opportunity to save and share in Reckitt's potential future successes. For eligible roles, we also offer short-term incentives to recognise, appreciate and reward your work for delivering outstanding results. You will be rewarded in line with Reckitt's pay for performance philosophy.
• Equality.
• We recognise that in real life, great people don't always 'tick all the boxes'. That's why we hire for potential as well as experience. Even if you don't meet every point on the job description, if this role and our company feels like a good fit for you, we still want to hear from you. All qualified applicants will receive consideration for employment without regard to age, disability or medical condition; colour, ethnicity, race, citizenship, and national origin; religion, faith; pregnancy, family status and caring responsibilities; sexual orientation; sex, gender identity, gender expression, and transgender identity; protected veteran status; size or any other basis protected by appropriate law.

Experience:

2 years required

Skills:

Social media, Social Media Management, Quality Assurance

Job type:

Full-time

• Supervise daily handling of customer complaints, inquiries, and problem cases.
• Ensure timely and effective resolution in line with service level agreements (SLAs).
• Analyze recurring issues and work with relevant teams to reduce case volumes.
• Lead the SWAT team to manage urgent delivery issues such as stuck, lost, or high-priority parcels.
• Coordinate with operations and ground teams to resolve escalated delivery issues quickly.
• Maintain close monitoring and reporting of high-priority cases to leadership.
• Work closely with SPX operations, customer service, and logistics teams to improve end-to-end service experience.
• Liaise with tech or product teams for system improvements or tools needed for case resolution.
• Track KPIs such as resolution time, CSAT (Customer Satisfaction Score), and all of OKRs areas.
• Use data to find root causes and develop action plans to improve performance and reduce case backlogs.
• Lead and mentor a team of agents or specialists managing case and SWAT activities.
• Conduct regular training, performance evaluations, and process updates.
• Identify customer pain points and suggest enhancements to services or processes.
• Proactively work on initiatives to reduce customer effort and increase satisfaction.
• Requirements Bachelor s degree in Business, Communications, or a related field.
• 5+ years of experience in customer service, with at least 2-3 years in a supervisory or managerial role.
• Proven experience managing teams in live, non-live and SWAT customer service environments (Call, Email, Social media, etc.).
• Strong understanding of all mile delivery and logistics processes.
• Ability to interpret KPIs like CSAT and delivery SLA metrics.
• Strong communication and interpersonal skills to collaborate across teams (CS, Operations, Warehouse and others related).
• Conflict resolution and escalation management abilities.
• Capable of leading a SWAT team and making quick decisions under pressure.
• Proactive mindset for root cause analysis and implementing improvements.
• Comfortable working in fast-paced, high-pressure environments with quick turnaround times.
• Experience with SWAT, Crisis, social media management, live chat platforms, and call technology is a plus.
• Knowledge of e-commerce or logistics industries is a plus.
• Familiarity with quality assurance practices and performance monitoring is a plus.

Experience:

1 year required

Job type:

Full-time

• Job Number26025832
• LocationFour Points by Sheraton Bangkok Sukhumvit 22, 30 Sukhumvit Road Soi 22, Bangkok, Central Thailand, Thailand, 10110
• ScheduleFull Time
• Located Remotely?N
• Position Type Non-Management
• POSITION SUMMARY.
• Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key. Set up accurate accounts for each guest according to their requirements. Enter Marriott Rewards information. Ensure rates match market codes, document exceptions. Secure payment prior to issuing room key, verify/adjust billing. Compile and review daily reports/logs/contingency lists. Complete cashier and closing reports. Supply guests with directions and property information. Accommodate guest requests, contacting appropriate staff if necessary. Follow up to ensure requests have been met. Process all payment types, vouchers, paid-outs, and charges. Balance and drop receipts. Count and secure bank at beginning and end of shift. Obtain manual authorizations and follow all Accounting procedures. Notify Loss Prevention/Security of any guest reports of theft.
• Assist management in training, evaluating, counseling, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Develop/maintain positive working relationships; support team to reach common goals; listen and respond appropriately to employee concerns. Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge guests; anticipate and address guests service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Ensure adherence to quality standards. Enter and locate information using computers/POS systems. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
• PREFERRED QUALIFICATIONS.
• Education: High school diploma or G.E.D. equivalent.
• Related Work Experience: At least 1 year of related work experience.
• Supervisory Experience: At least 1 year of supervisory experience.
• License or Certification: None.
• At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
• Where timeless classics are woven with modern details. Where business meets pleasure. Where even when travelers are global, they can experience the local. As a member of the team, you will become part of our united Four Points by Sheraton community where everyone is welcome, we support each other, and every hotel matters. We provide exactly what guests need in an uncomplicated way. If you are seeking opportunities to put guests at ease in a friendly, genuine and approachable environment, join our team. In joining Four Points, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Experience:

5 years required

Skills:

Statistics, Problem Solving, Financial Analysis, English

Job type:

Full-time

• Provide high-quality technical and policy advisory support.
• Provision of technical and policy advisory support to Regional Office management in support of UN Women s normative mandate.
• Draft policy documents, briefs and other strategic papers/ materials for the use in the development and presentation of positions linked to the same.
• Identification of areas for support, approaches and interventions on normative processes.
• Provide technical support and/or provide quality control for regional and country level interventions to engage in normative processes;.
• Review and provide feedback to project/ program strategies and documents, workplans based on UN women s normative mandate, as needed.
• Act as the ROAP focal point for normative work and engagement of ROAP units, offices and partners in regional and global intergovernmental/multi-stakeholder fora, including in relation to the Convention on the Elimination of all Forms of Discrimination (CEDAW), the Beijing Platform for Action reviews, the Universal Periodic Reviews, the annual sessions of the Commission of the Status of Women (CSW) (global level and regional consultations), the Agenda 2030 and Sustainable Development Goals, and other relevant international platforms and processes (at global, regional and country levels).
• Provide advisory and technical support to ROAP units and country presences on Human Rights treaty body mechanisms and special procedures, to facilitate their effective support to/or engagement in intergovernmental and multi-stakeholder initiatives/convenings.
• Support ROAP units and country presences in providing and/or coordinate substantive inputs to UN Country Team (UNCT) Confidential reports and/or other reporting processes/mechanisms as needed.
• Support capacity building of ROAP units and country presences, UNCTs and partners as needed, to ensure that they can meaningfully engage on normative processes, by leveraging such mechanisms as the Issue Based Coalition on Promoting Human Rights and GEWE, the Asia Pacific Sustainable Development Forums and other platforms.
• Build, manage, and expand relationships with national and regional partners to advocate for enforcement of international standards and norms on GEWE, including by designing and implementing joint actions and initiatives, and by advising on and supporting targeted engagements with key partners through intergovernmental and multi-stakeholder spaces/initiatives.
• Ensure meaningful engagement of diverse Civil Society Organizations (CSOs), representative of women and girls in all their diversity, in regional and global events/convenings.
• Identify areas for joint interventions and advocacy in partnership with UN agencies, international/regional inter-governmental bodies etc. in collaboration with ROAP units and country presences.
• Keep the ROAP units and offices abreast of relevant intergovernmental/multi-stakeholder events and discussions.
• Provide substantive inputs to resource mobilization actions supporting the intergovernmental and normative engagement.
• Participate in events, as delegated.
• Inter-Agency Coordination Support.
• Provide substantive support to ROAP management and country presences on UN inter-agency coordination related activities, including, but not limited to Regional Consultative Platform.
• Provide substantive inputs to CCA/ UNSDCF and other documents analyzing and researching the political, social and economic situation in the country/region, and mapping of GEWE-related normative issues based on findings and recommendations of normative review processes and Human Rights treaty body mechanisms and special procedures, ensuring that GEWE concerns are clearly captured to support their mainstreaming in these processes.
• Support the preparation of analytical and regular progress reports on UN Women s experiences in support of its inter-agency coordination role..
• Support knowledge-building efforts.
• Manage the process of identifying and synthesizing of best practices and lessons learned that are directly linked to the ROAP s normative efforts and/or inter-agency coordination and contribute to their global dissemination.
• Prepare substantive briefs on possible areas of cooperation with key partners, in support of the ROAP s normative efforts.
• Facilitate the development of analytical knowledge products on regional progress on normative commitments to advance GEWE, in close consultation with the Regional Gender Statistics Specialist.
• Review and provide feedback to project/ program related knowledge products and publications, as needed.
• Monthly progress reports outlining work completed during the reporting period (including guidance, presentations, talking points, tools, reports, and other concrete outputs) shall be submitted to the Regional Coordination Specialist, UN Women Regional Office for Asia and the Pacific, for approval. Payments will be made upon approval of these reports. The consultant will report to the Regional Coordination Specialist and will be supported by the Programme Associate, who will serve as the focal point for contract and payment matters.
• Consultant s Workplace and Official Travel.
• This is an office-based consultancy, based in Bangkok, Thailand.
• As part of this assignment, there may be travel related to the scope of work, which will be paid for separately in accordance with UN Women s travel policy. The consultant is expected to travel.
• Integrity;.
• Professionalism;.
• Respect for Diversity.
• Awareness and Sensitivity Regarding Gender Issues;.
• Creative Problem Solving;.
• Effective Communication;.
• Inclusive Collaboration;.
• Stakeholder Engagement;.
• Leading by Example.
• Solid understanding of women s human rights issues.
• Good knowledge of mechanisms for advancing normative commitments on GEWE including Human Rights treaty body mechanisms and special procedures.
• Ability to advocate and provide policy advice on women s human rights issues.
• Ability to support corporate and UN strategic planning, results-based management and reporting.
• Ability to support formulation, implementation, monitoring and reporting of development programs and projects.
• Ability to formulate and manage budgets, manage contributions and investments, manage transactions, conduct financial analysis, reporting and cost-recovery.
• Strong interpersonal and communication (verbal, listening, writing) skills.
• Ability to build strong relationships with diverse stakeholders focused on impact and results for target beneficiaries.
• Ability to work under pressure within strict deadlines.
• IV. Required Qualifications.
• Master's degree (or equivalent) in Human Rights Law, International Development, Gender, Political Sciences is required.
• A first-level university degree in combination with two additional years of qualifying experience may be accepted in lieu of the advanced university degree.
• A project/program management certification would be an added advantage.
• 5 years of progressive experience working in support of normative intergovernmental processes.
• Technical and capacity building experience in the field of gender and/or human rights of women.
• 3-5 years of progressive experience at the national or international level in design, planning, implementation, monitoring and evaluation of development projects.
• Prior experience in the UN System and working on UN System coordination is also desirable.
• Experience in partnership building with development stakeholders including national governments, international organizations and other UN entities.
• Experience in leading and coordinating teams effectively is an asset.
• Experience in the Asia-Pacific region would be advantageous.
• Language proficiency in English required.
• Knowledge of the other UN official working language is an asset.
• V. Payment.
• The consultant is expected to work 20 days a month based in Thailand, and a monthly rate will be paid upon satisfactory completion of tasks that will be summarized in a monthly report.
• UN Women will cover travel and related visa and terminal fees for Thailand duty station. The cost of accommodation will be responsible by the selected consultant.
• Should the consultant be required to travel outside the duty station, UN Women will prepare the travel arrangement for the consultant separately.
• VI. How to Apply.
• Application letter explaining your interest in the consultancy and why you are a suitable candidate for the consultancy position.
• List of 3 professional references that can be contacted.
• Applicants who have been shortlisted will be asked for any other materials relevant to pre-assessing the relevance of their experience, 2-3 relevant writing samples. These samples must have been authored by the applicant. Alternatively, the applicant should be able to show that they led in the drafting of the same, copy of biodata page of national passport and copy of the highest education certificate.
• In July 2010, the United Nations General Assembly created UN Women, the United Nations Entity for Gender Equality and the Empowerment of Women. The creation of UN Women came about as part of the UN reform agenda, bringing together resources and mandates for greater impact. It merges and builds on the important work of four previously distinct parts of the UN system (DAW, OSAGI, INSTRAW and UNIFEM), which focused exclusively on gender equality and women's empowerment.
• At UN Women, we are committed to creating a diverse and inclusive environment of mutual respect. UN Women recruits, employs, trains, compensates, and promotes regardless of race, religion, color, sex, gender identity, sexual orientation, age, ability, national origin, or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, competence, integrity and organizational need.
• If you need any reasonable accommodation to support your participation in the recruitment and selection process, please include this information in your application.
• UN Women has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and UN Women, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination. All selected candidates will be expected to adhere to UN Women s policies and procedures and the standards of conduct expected of UN Women personnel and will therefore undergo rigorous reference and background checks. (Background checks will include the verification of academic credential(s) and employment history. Selected candidates may be required to provide additional information to conduct a background check.).
• Note: Applicants must ensure that all sections of the application form, including the sections on education and employment history, are completed. If all sections are not completed the application may be disqualified from the recruitment and selection process.

Experience:

1 year required

Skills:

Assurance, Swift, Internal Audit, English

Job type:

Full-time

• Zero business interruption due to external regulatory issue/notifications.
• Zero External Notification (from Local authorities) on Customization Operations.
• Zero Significant Quality Incident on Customization Operations.
• Quality related customer complaint/rejection/return improvement.
• Right First Time on Artwork and Initiative delivery via customization.
• Vertical startup for Customization Operation owned supply network design project deliveries.
• In-market quality issue/crisis management and resolution.
• Zero critical observation for Internal 3PL (Third Party Logistics) assessment.
• Contribution to Cost-Cash-Service delivery vs target.
• Leads the QA program in local customization site and ensures that customization operations in your area of responsibility operate with the expected level of QA capability inline with company s policy. Own building the capability building & coaching of your responsible organization and any contracted third party operations and ensure internal policy/procedure or external compliance.
• To lead, co-lead or contribute in enabling cost/cash/service delivery of your organization.
• Build capability with key partners in Plant, Sales, Customer/Distributor Logistics in driving and enabling on target shelf quality execution in the trade.
• Coordinate with Customization key stakeholders on quality related issue resolution and Product disposition to minimize business interruption. Drive swift product disposition decision on Quality related block to minimize non performing inventory.
• Partnership with Customization team to ensure Quality element readiness for Customization initiatives, Supplier Selection, Qualification and On-going assessment.
• Responsible for Quality Incident, Quality related Customer and Consumer Complaint root cause investigation and CaPA development and closure effectiveness.
• Knowledgeable in external regulation. Oversight and liaison with product regulatory team for regulatory compliance in Customization. Responsible to coordinate with key stakeholders to ensure compliance to Halal, ISO, and other Quality-related customization licenses and/or certifications.
• Primary QA SPOC to review, approve and provide solutions as needed for all Customization related change management for Customization projects, initiatives, and on-going production.
• Build Quality Culture and QA capability for strong Customization foundations, ie qualifying and conducting health assessment, internal audit to ensure existing and new customization have clear action plans to meet the P&G quality systems and business needs.
• Responsible for reviewing Quality results, improvement, help needed and drive effective and influential engagement in the Production Supply and SMO LT Quality Council.
• Job Qualifications.
• Role Requirements.
• Bachelor's degree in Science, Engineering fields or supply chain-related with an excellent academic background.
• 1-3 years working experience preferably in QA /QC.
• Must have proven success from school or work experience of leadership and analytical thinking skills.
• Curious individuals can make sophisticated decisions using all the available data but are comfortable enough to use their gut feeling and instinct when these are missing.
• Strong in communication and proficient in English & Thai.
• About us.
• We produce globally recognized brands, and we grow the best business leaders in the industry. With a portfolio of trusted brands as diverse as ours, it is paramount our leaders are able to lead with courage the vast array of brands, categories, and functions. We serve consumers around the world with one of the strongest portfolios of trusted, quality, leadership brands, including Always , Ariel , Gillette , Head & Shoulders , Herbal Essences , Oral-B , Pampers , Pantene , Tampax and more. Our community includes operations in approximately 70 countries worldwide.
• Visit http://www.pg.com to know more.
• We are an equal opportunity employer and value diversity at our company. We do not discriminate against individuals on the basis of race, color, gender, age, national origin, religion, sexual orientation, gender identity or expression, marital status, citizenship, disability, HIV/AIDS status, or any other legally protected factor.
• We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
• Job Schedule.
• Full time
• Job Number.
• R000146803
• Job Segmentation.
• Entry Level

Experience:

5 years required

Skills:

Quality Assurance, Assurance, Research, English

Job type:

Full-time

• Support implementation of the Joint Programme and related regional GBV prevention initiatives in line with approved workplans, results frameworks, and donor agreements, and UN Women policies;.
• Support coordination with UNFPA, UN agencies, UN Women country offices, implementing partners, and regional stakeholders to facilitate joint implementation of activities;.
• Support preparation, documentation, and follow-up of Joint Programme governance and ...
• Contribute to planning and organization of regional and sub-regional meetings, consultations, learning exchanges, and events related to GBV prevention.
• Monitoring, Evaluation, and Reporting.
• Support results-based monitoring of programme implementation, including tracking progress against indicators, outputs, and outcomes;.
• Compile, consolidate, review and analyse narrative and quantitative inputs from country offices and partners for quarterly, annual, and donor reports;.
• Draft and edit substantive sections of narrative progress reports, results summaries, briefing notes, and presentations for internal and external audiences;.
• Support documentation of results, lessons learned, challenges, and promising practices emerging from programme implementation.
• Knowledge Management, Evidence, and Learning.
• Support development, review, and quality assurance of knowledge products related to GBV prevention, including briefs, guidance notes, concept notes, learning products, and research or evaluation reports;Support coordination and dissemination of evidence and learning activities, including webinars, online dialogues, regional learning events, and cross-country exchanges;.
• Support systematic documentation and knowledge management in accordance with UN Women guidelines, including documentation, archiving, and accessibility of key programme outputs and learning products..
• Partnerships and Advocacy Support.
• Support engagement with UN entities, regional mechanisms, civil society organizations, research institutions, and other partners involved in GBV prevention;.
• Contribute to preparation and review of advocacy, communications, and visibility materials, including briefs, concept notes, donor briefs, programme development materials, presentations, talking points, and web-based content;.
• Support documentation and reporting on advocacy and communications results, including outreach and engagement metrics.
• The incumbent performs other duties within their functional profile as deemed necessary for the efficient functioning of the Office and the Organization.
• The time required for the consultancy is from 01 April 2026 - 31 March 2027. The consultancy will be supervised by the Regional Coordination Specialist on Gender-Based Violence Prevention and expected to work (4) days per week, with at least (3) days per week based in UN Women s Regional Office for Asia and the Pacific in Bangkok, Thailand.
• Payments for this consultancy will be based on the Supervisor reviewing and confirming that the consultant has met the required deliverables.
• Integrity;.
• Professionalism;.
• Respect for Diversity.
• Awareness and Sensitivity Regarding Gender Issues;.
• Creative Problem Solving;.
• Effective Communication;.
• Inclusive Collaboration;.
• Stakeholder Engagement;.
• Leading by Example.
• Strong inter-personal skills, communicate effectively with staff at all levels of the organization.
• Strong knowledge of Inter-agency processes and engagement with civil society related to ending violence against women in the context of Asia and the Pacific region.
• Excellent drafting, editing and presentation skills.
• Strong planning and organizing skills.
• Strong interpersonal and communication skills.
• Technological awareness and ability to leverage information technology for optimal performance.
• Strong capacity development experience with diverse organizations, teams and individuals.
• Demonstrated skills in organizing large inter-agency/inter organization meetings, preparing reports, keeping records, follow-up etc.;.
• Strong skills in data research and statistical analysis, as well as demonstrated knowledge in qualitative and quantitative monitoring;.
• Master s Degree in the field of social work, social science, public health, international development, international law, gender studies, or other related areas.
• A first-level university degree in combination with two additional years of qualifying experience may be accepted in lieu of the advanced university degree.
• At least 5 years of professional experience in the area of programme implementation, monitoring and evaluation, and reporting and implementation on ending violence against women and girls or gender-based violence.
• Experience working in the field of violence against women (VAW)/gender-based violence (GBV) in the development and/or humanitarian setting in the Southeast Asia region is an advantage.
• Experience working in the field of prevention of VAW or GBV is an advantage.
• Experience working in international settings is an advantage.
• Experience with writing concept notes, donor reporting and maintaining partnerships is an asset.
• Fluency in English, and strong English writing communication skills are required.
• In July 2010, the United Nations General Assembly created UN Women, the United Nations Entity for Gender Equality and the Empowerment of Women. The creation of UN Women came about as part of the UN reform agenda, bringing together resources and mandates for greater impact. It merges and builds on the important work of four previously distinct parts of the UN system (DAW, OSAGI, INSTRAW and UNIFEM), which focused exclusively on gender equality and women's empowerment.
• At UN Women, we are committed to creating a diverse and inclusive environment of mutual respect. UN Women recruits, employs, trains, compensates, and promotes regardless of race, religion, color, sex, gender identity, sexual orientation, age, ability, national origin, or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, competence, integrity and organizational need.
• If you need any reasonable accommodation to support your participation in the recruitment and selection process, please include this information in your application.
• UN Women has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and UN Women, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination. All selected candidates will be expected to adhere to UN Women s policies and procedures and the standards of conduct expected of UN Women personnel and will therefore undergo rigorous reference and background checks. (Background checks will include the verification of academic credential(s) and employment history. Selected candidates may be required to provide additional information to conduct a background check.).
• Note: Applicants must ensure that all sections of the application form, including the sections on education and employment history, are completed. If all sections are not completed the application may be disqualified from the recruitment and selection process.

Experience:

7 years required

Skills:

Legal, Problem Solving, eCommerce, English

Job type:

Full-time

• To manage and control warehouse ensuring smooth operation by determining productivity and efficiency.
• Develop, implement, enforce, and evaluate policies and procedures.
• Drive and improve warehouse processes to reduce costs and timing.
• Solve problem and make decision related to any warehouse issue.
• Maintains work process, safe and healthy work environment by establishing, following, and enforcing standards and procedures while complying with legal regulations.
• Develop, coach and train of warehouse staffs to improve performance and build up their capacity.
• Monitor and manage WMS system and coordinate with Regional Teams for related issue.
• Coordinate with related team such as KAM, Sourcing, Customer service, Marketing, etc. to monitor requirements and ensure quality of service for customers including problem solving, investigate and continuous improvement.
• Support operational improvement initiatives as directed by Warehouse Manager and Head of Operations.
• Monitor 3PL performance and quality to enhance customer experience.
• Prepare the report for management team.
• To perform any other duties assigned by the reporting manager Requirements.
• Requirements Bachelor s degree or higher in Engineer, Logistic management, supply chain or any related field.
• At least 7 years experience in Fulfillment, Warehouse Management, Supply Chain Management or related field.
• Direct experience in Ecommerce, 3PL business.
• Ability to analyze processes and information, identify problems and trends, and develop effective solutions and strategies.
• Strong communicate in English language is a must.
• Data analytical skills.
• Strong leadership and presentation skill.
• Project management and process improvement strategies.
• Able to work at Ayutthaya province.

Experience:

1 year required

Skills:

Express, Assurance, Compliance

Job type:

Full-time

• Manage Customer Service Team Oversee the day-to-day operations of the customer service team, ensuring optimal performance and achievement of KPIs such as response time, resolution time, and customer satisfaction (CSAT).
• Process Optimization Continuously evaluate and optimize customer service processes and workflows to improve efficiency, reduce costs, and enhance the customer experience.
• Monitor and Analyze Performance Metrics Track key performance indicators (KPIs), inc ...
• Develop and Implement Training Programs Create and implement training programs for customer service agents, ensuring they are knowledgeable about products, services, and best practices in customer support.
• Handle Escalations and Complex Cases Act as the point of escalation for complex customer issues, ensuring timely and effective resolutions while maintaining a high level of customer satisfaction.
• Collaborate with Cross-Functional Teams Work closely with product, IT, and sales teams to address customer needs, enhance service offerings, and resolve systemic issues affecting service quality.
• Maintain Quality Assurance Oversee the implementation of quality assurance (QA) processes, monitoring customer interactions to ensure compliance with company standards and continuous improvement.
• Requirements Bachelor's degree in Business Administration, Operations Management, or a related field. Relevant certifications or advanced degrees are a plus.
• At least 1-2 years of experience in customer service or operations management, with a proven track record of leading and improving customer service teams.
• Strong leadership and team management skills with the ability to motivate, mentor, and develop customer service agents.
• Ability to analyze service data, performance metrics, and customer feedback to drive operational improvements.
• Strong verbal and written communication skills, capable of interacting with various internal stakeholders and handling customer escalations effectively.
• Ability to think critically, troubleshoot complex issues, and implement solutions in high-pressure environments.
• A deep commitment to delivering high-quality service and an understanding of customer needs, ensuring a positive customer experience.
• Ability to manage multiple tasks, prioritize workload effectively, and ensure deadlines and objectives are met consistently.

Experience:

2 years required

Job type:

Full-time

• Provide Level 1 IT support to internal users (hardware, software, network, and access-related issues).
• Manage and track incidents and service requests through JIRA Helpdesk or similar ticketing systems.
• Diagnose and troubleshoot issues related to Windows OS, Microsoft Office, email, VPN, and network connectivity.
• Support user account management (password resets, access rights, onboarding/offboarding processes).
• Escalate complex technical issues to Level 2/3 teams when necessary.
• Maintain documentation of incidents, solutions, and IT procedures.
• Assist in IT asset management and inventory tracking.
• Contribute to continuous improvement of IT support processes and service quality.
• ABOUT YOU
• Bachelor's degree in Information Technology, Computer Science, or a related field.
• 0-2 years of experience in IT Support or Helpdesk roles.
• Hands-on experience with JIRA Helpdesk or similar ticketing tools.
• Basic understanding of network fundamentals, Active Directory, and hardware troubleshooting.
• Familiarity with Microsoft 365 environment.
• Good communication skills and service-oriented mindset.
• Ability to work in a fast-paced and multicultural environment.
• Professional proficiency in English (mandatory).
• WHY AMARIS?
• Global Diversity: Be part of an international team of 110+ nationalities, celebrating diverse perspectives and collaboration.
• Trust and Growth: With 70% of our leaders starting at entry-level, we're committed to nurturing talent and empowering you to reach new heights.
• Continuous Learning: Unlock your full potential with our internal Academy and over 250 training modules designed for your professional growth.
• Vibrant Culture: Enjoy a workplace where energy, fun, and camaraderie come together through afterworks, networking events, and more.
• Meaningful Impact: Join us in making a difference through our CSR initiatives, including the WeCare Together program, and be part of something bigger.
• Equal Opportunity
• Amaris Consulting is proud to be an equal opportunity workplace. We are committed to promoting diversity within the workforce and creating an inclusive working environment. For this purpose, we welcome applications from all qualified candidates regardless of gender, sexual orientation, race, ethnicity, beliefs, age, marital status, disability, or other characteristics.
• Who are we?
• Amaris Consulting is an independent technology consulting firm providing guidance and solutions to businesses. With more than 1000 clients across the globe, we have been rolling out solutions in major projects for over a decade - this is made possible by an international team of 7,600 people spread across 5 continents and more than 60 countries. Our solutions focus on four different Business Lines: Information System & Digital, Telecom, Life Sciences and Engineering. We're focused on building and nurturing a top talent community where all our team members can achieve their full potential. Amaris is your steppingstone to cross rivers of change, meet challenges and achieve all your projects with success.
• Brief Call: Our process typically begins with a brief virtual/phone conversation to get to know you! The objective? Learn about you, understand your motivations, and make sure we have the right job for you!
• Interviews (the average number of interviews is 3 - the number may vary depending on the level of seniority required for the position). During the interviews, you will meet people from our team: your line manager of course, but also other people related to your future role. We will talk in depth about you, your experience, and skills, but also about the position and what will be expected of you. Of course, you will also get to know Amaris: our culture, our roots, our teams, and your career opportunities!
• Case study: Depending on the position, we may ask you to take a test. This could be a role play, a technical assessment, a problem-solving scenario, etc.
• As you know, every person is different and so is every role in a company. That is why we have to adapt accordingly, and the process may differ slightly at times. However, please know that we always put ourselves in the candidate's shoes to ensure they have the best possible experience.
• We look forward to meeting you!

Experience:

5 years required

Skills:

Accounting, SAP, Project Management, English

Job type:

Full-time

• Conducting BQMS events as request by Business owner and negotiating for favorable terms, with suppliers of procure goods and services.
• Develop and implement Procurement Strategy related to BTL Retail and Real Estate both CE/MX & Other expenses category for cost reduction, supplier consolidation, service deliverable improvement and process efficiency.
• Analyzing industry and market intelligence to design e-Catalogue and preferred supplier, especially, cost construction analysis to initiative new opportunity for cost o ...
• Prepare reports and maintaining accurate procurement record.
• Monitoring to ensure all procurement transaction follow all controls and guidelines.
• Performs supplier risk assessment and due diligence.
• Execute 3 ways meeting for supplier relationship management to feedback the performance improvement plan.
• Contract commercial review and negotiation.
• E-Procurement & System Management Work collaboration with HQ, RHQ for new system development or any issue occur.
• Test new function to educate team and users.
• Guidance users when the issue occur.
• Cooperate with BI & Accounting team for NERP system integration.
• Perform vendor registration and work collaboration with PIC in Thailand & IDC branch.
• Focal point of providing guidance to staff on day-to-day system admin.
• Providing end user training for Procurement department.
• Provide process support for the Sourcing and Contract Management teams.
• Coordinate with Procurement when register new vendor to system.
• Manage user s roles & permission access, exception types.
• Ensure execution of business rules in the data quality and clean up.
• Develop manual & document related to systems & issue resolution.
• Stakeholder Management Work as BTL & Real Estate category lead to develop Procurement initiatives in Thailand & IDC Branch.
• Able to engage and influence a wide range of stakeholders and senior stakeholders.
• Project Initiative and Management Identify and initiative procurement activity across BTL categories by leveraging spend analysis, market intelligence, early engagement with stakeholders in both MX/CE in TSE, foresee how to get cost optimization and process improvement.
• Lead and deliver projects with the best outcome for the business by collaborating with external vendors, stakeholders, and procurement teams.
• Skills and Qualifications
• Qualification Bachelor s degree in Engineering or related field preferred.
• Minimum of 5-8 years of experience in procurement within Retail Management, Construction, Consumer, or FMCG industries is mandatory.
• Experience with SAP for Procurement Module or any eProcurement system is advantageous.
• Proficiency in MS Office Suite is essential.
• Strong English communication skills and interpersonal abilities are required.
• Excellent Presentation skills are necessary.
• Strong Negotiation and Contract management skills are critical.
• Strong Analytical and Problem-solving skills are essential.
• Proficiency in Project Management.
• Excellent in Supplier relationship management.

Skills:

Automation, Quality Assurance, Assurance, Laos

Job type:

Full-time

• Strategic P/L Stewardship: Take full ownership of the Service Profit & Loss (P/L) for Thailand, Cambodia, and Laos, ensuring sustainable, profitable growth aligned with global Siemens objectives.
• Service Portfolio Transformation: Accelerate the shift from traditional maintenance to advanced digital, cybersecurity, and sustainability services, including IoT integration and remote monitoring.
• Market Expansion & Ecosystem Development: Drive market share growth by building a re ...
• Operational Excellence & Experience: Establish the organizational framework, tools, and processes required for high-quality service delivery, acting as the final escalation point for key customers.
• Organizational Leadership & Culture: Lead, mentor, and develop a high-performing team of engineers and specialists, fostering a safety-first, continuous-learning culture and building a robust leadership pipeline.
• Governance, EHS & Quality Assurance: Ensure absolute compliance with Siemens Quality standards, Environmental Health & Safety (EHS) requirements, and local Indochina regulations.
• Your Defining Qualities. Advanced Academic Credentials: Degree in Electrical Engineering, Automation, or Business Management; an MBA or equivalent post-graduate business training is highly preferred.
• Executive Leadership Experience: 10+ years of senior-level experience in service business management with proven, full P/L accountability in the energy or industrial automation sectors.
• Technical Mastery of Power Systems: Deep technical knowledge of Low and Medium Voltage (LV/MV) Switchgear, Protection, and Automation systems.
• Digital Innovation Mindset: Strong background in service digitalization, including exposure to IoT solutions, data-driven maintenance, and industrial cybersecurity.
• Strategic Business Development: Expert-level skills in contract negotiation and CRM, with a track record of expanding market share in competitive infrastructure environments.
• Regional Market Competency: Significant experience navigating the ASEAN/Indochina business landscape, specifically within Thailand, Cambodia, or Laos.
• Recruitment Process: CV Screening.
• A session with our recruiter to understand your motivation & your past experiences.
• 1-3 Business Interviews.
• Offer Stage.
• Join us and
• We value your unique identity and perspective and are fully committed to providing equitable opportunities and building a workplace that reflects the diversity of society. Come bring your authentic self and create a better tomorrow with us.
• Public Notice: Recruitment Fraud
• We wish to caution jobseekers that Siemens, as a policy, does not authorize external parties/agents to conduct employment drives or extend Offers of Employment on our behalf. We do not ask for bank details, payment of any kind nor personal financial information in return for assurance of employment. Please visit our [1] job portal for all Siemens job openings, and apply via the portal.

Experience:

5 years required

Skills:

Scrum, English

Job type:

Full-time

• Lead end-to-end project management activities, including project planning, scope management, timeline control, risk tracking, and delivery execution.
• Work closely with clients, business teams, technical teams, and external partners to align project goals, requirements, and expectations.
• Coordinate project activities across multiple teams to ensure smooth communication and timely delivery.
• Manage project schedules, milestones, deliverables, and dependencies to ensure project success.
• Facilitate project meetings, status updates, and follow-up actions with both local and international stakeholders.
• Monitor project progress, identify risks or issues, and proactively drive resolution plans.
• Support requirement clarification and ensure mutual understanding between business and technical teams.
• Collaborate with technical teams on API integration projects and understand system connection flows to support planning and issue coordination.
• Ensure proper documentation of project scope, timelines, action items, and key decisions.
• Communicate effectively with foreign stakeholders, partners, or clients in English.
• Drive collaboration among stakeholders regardless of business domain or industry.
• Promote transparency, accountability, and strong stakeholder engagement throughout the project lifecycle.
• Bachelor s or Master s degree in Computer Science, Computer Engineering, Information Technology, Software Engineering, or a related field.
• At least 5 years of experience in IT Software Project Management.
• Strong understanding of API Integration and system integration flow.
• Experience managing software development projects using Agile, Scrum, or hybrid delivery methodologies.
• Ability to manage project risks, dependencies, and change requests while maintaining project timelines and quality.
• Experience using project management and collaboration tools such as Jira, Confluence, or similar platforms.
• Good understanding of system connectivity concepts and coordination with technical teams.
• Excellent communication, coordination, and stakeholder management skills.
• Strong problem-solving, planning, and organizational skills.
• Ability to manage multiple tasks and priorities in a fast-paced environment.
• Experience working with cross-functional teams and external partners.
• Ability to communicate effectively with international stakeholders in Thai and English.