Quality Management Lead /Quality Assurance Lead (SPX Express)

atShopee (Thailand) Co., Ltd.
Department
LevelExperienced (Team Lead)
LocationThailand - Bangkok

Job Description:
  • Collaborate with the Process Excellence team to define and refine process standards, improving both quality and operational efficiency.
  • Prepare and present quality reports and performance metrics to key stakeholders, representing the team in important meetings.
  • Monitor non-compliant behavior, execute disciplinary actions, and implement penalties to uphold high standards of compliance.
  • Lead initiatives to enhance audit methodologies, including streamlining audit processes.
  • Drive continuous improvement by identifying operational gaps and working with teams to implement effective solutions.
  • Guide, coach and support subordinates and operations at all levels as required.

Requirements:
  • Bachelor’s degree in a related field.
  • 3+ years of experience in quality assurance, audit, or operations in a fast-paced environment.
  • Strong analytical and problem-solving skills with experience in data-driven decision making.
  • Excellent communication skills, both verbal and written, with the ability to present complex data effectively.
  • Proficient in project management tools (e.g., Google Workspace)
  • Ability to work collaboratively in multicultural environments and adapt to changing priorities.
  • Ability to identify a set of prioritize problems and develop a sound hypothesis for the stated problems
  • Fluent in both Thai and English.
  • End-to-end ownership for initiatives is expected
  • Strong Leadership skill
Experience required
  • 3 years
Salary
  • Negotiable
Job function
  • Quality Assurance
  • Senior Management
  • Finance
Job type
  • Full-time

Company overview

Size:2000-5000 employees
Industry:Information Technology
Location:Bangkok
Website:careers.shopee.co.th
Founded in:2015
Ranking:4/5

Shopee makes online shopping easy, secure and fuss-free. Shopee is a mobile focused modern marketplace where everyone can browse, shop and sell products of all kinds anytime and anywhere. Shopee is tailored for Southeast-Asian markets, combining the easiness of consumer driven ma ...

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Why join us:

Shopee is rapidly online shopping tech company in Thailand and other South East Asian markets. We do innovate on many fronts in online shopping, providing an unique opportunity to learn about ecommerce technologies and trends. We have a multinational and dynamic workplace with gr ...

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Head office: Shopee
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