Filter Jobs

Skills:

Social media

Job type:

Full-time

• Customer Interaction - Respond to customer inquiries via email, phone, chat, or social media promptly and professionally.
• Order Management - Assist customers with placing orders, tracking shipments, and processing returns or exchanges.
• Issue Resolution - Address and resolve customer complaints or issues, such as defective products or delivery problems, ensuring a satisfactory outcome.
• Feedback Collection - Gather customer feedback to improve products, services, and the overall customer experience.
• Knowledge Sharing - Stay updated on product knowledge and policies to provide accurate information to customers.
• System Navigation - Utilize CRM software to document, track, and manage customer interactions and profiles.
• Collaboration - Work with other departments, like logistics or operations, to ensure customer needs are met.
• Sales Support - Advise customers on product choices, promotions, and features to support sales efforts.
• Follow-up - Conduct follow-up communications to ensure that customer issues have been resolved to their satisfaction.

Skills:

Social media, English

Job type:

Full-time

• Manage customer inquiries via online channels (Facebook, LINE OA, Instagram), providing comprehensive information regarding medical treatments, vaccinations, grooming services, operating hours, and service fees.
• Manage booking schedules, appointments, and coordinate effectively with the front-desk team and veterinarians.
• Perform initial screening of cases and escalate urgent medical situations to the veterinary team.
• Generate daily and weekly chat performance reports, including case volume, booking rates, and actual service conversions.
• Provide professional guidance and initial advice to pet owners with empathy and an understanding of pet behavior.
• Maintain and update service information on official social media pages as assigned.
• Collaborate with the Marketing team to promote clinic/hospital campaigns and activities.
• Participate in team meetings to improve communication standards in alignment with the corporate image.
• Male or Female, aged 20-30 years.
• High School diploma or higher (Bachelor s Degree is preferred).
• Fair command of English.
• Passion for animals, service-oriented mindset, and patience in handling repetitive inquiries.
• Prior experience as a Chat Admin or working in an animal clinic/hospital is highly preferred.
• Fast typing skills with polite online communication etiquette.
• Ability to work in shifts or on weekends (if required).
• Proficiency in using LINE OA, Facebook Page Manager, and Instagram.
• Strong communication and time-management skills.
• Basic understanding of pet services (e.g., vaccination schedules, sterilization).
• Highly organized with strong attention to detail in record-keeping and booking management.
• Social Security Fund.
• Accident Insurance (Effective immediately upon starting).
• Annual Bonus.
• Professional Career Training.
• Staff discounts for group companies.
• Company Uniform.
• Company parties and employee engagement activities.

Experience:

1 year required

Skills:

Mandarin

Job type:

Full-time

• รับฟังและจัดการเรื่องร้องเรียนจากลูกบ้าน พร้อมประสานงานซ่อมแซมปัญหาต่างๆ.
• ควบคุมคุณภาพงานซ่อมให้ได้มาตรฐาน.
• แจ้งซ่อมแซมระบบไฟฟ้าและประปา.
• ให้คำปรึกษาเกี่ยวกับงานซ่อมและสร้างความมั่นใจให้กับลูกบ้าน.
• สร้างความสัมพันธ์ที่ดีกับลูกบ้าน.
• ปฏิบัติงานอื่นๆ ตามที่ได้รับมอบหมาย.
• มีประสบการณ์ในสายงานหรือที่เกี่ยวข้อง.
• ไม่จำกัดเพศและวุฒิการศึกษา.
• บุคลิกภาพดี ยิ้มแย้มแจ่มใส และมีมนุษยสัมพันธ์ดี.
• หากมีความสามารถด้านภาษาจีนจะพิจารณาเป็นพิเศษ.
• ทำไมต้องสมัครงานนี้?.
• ร่วมงานกับบริษัทที่ใส่ใจพนักงาน พร้อมสวัสดิการที่น่าสนใจ เช่น ค่าน้ำมันรถ ค่าเดินทาง (บางตำแหน่ง) ประกันสังคม ชุดยูนิฟอร์ม ของขวัญวันเกิด และกิจกรรมกินเลี้ยงประจำเดือน อีกทั้งยังมีเวลาทำงานที่ยืดหยุ่น (WFH) และสถานที่ทำงานสะดวกสบายที่ Emporium Tower ชั้น 10 (BTS พร้อมพงษ์ ทางออก 2).

Skills:

Compliance, Finance, Accounting, English

Job type:

Full-time

• Manage business relationship with Non-Bank Financial Institution clients, offer the integrated financial solution under customer's needs co-analyze the customer's needs.
• Understand associated risk & company status to develop the financial solution proposition under asset quality management.
• Coordinate with the related departments in marketing and servicing the customers.
• Perform the closely credit monitoring in compliance with the bank's policies or guidance.
• Education Background: Master's degree in business, finance, accounting, or economics.
• Minimum 2 years in related fields such as relationship manager in corporate banking, credit officer, treasury, sale financial products.
• Industry analysis, financial instruments, credit and business analysis.
• Excellent command of written and spoken English.
• Personal Characteristics/Attributes: Ambitious, confident, well organized..