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Skills:

Market Research, Research, English

Job type:

Full-time

• New and existing client service leader: Will be the main service person for newly won strategic client and current set of subscribers. Manage the day-to-day relationship with a specific portfolio of Consumer Panel Service Clients and/or categories, in an analytics and insights capacity, ensuring client needs are met in a timely fashion and beyond expectation.
• To act as a Consumer Panel Service Subject Matter Expert within the local TH market and join Sales to pitch new clients. You will be mostly responsible for showcasing t ...
• CPS Thought leadership and analysis consultant: Will be the key person to provide the Thought Leadership of TH part for those cross category and general understanding.
• Will play the consultant/coach role for local Client Service team and business partners to turn to for doing CPS analysis.
• Will work with local Client Service team to work out the Best Practice of analysis flow and become an active contributor in a regional community of CPS experts by sharing best practice.
• Leader and escalation point for CPS product related questions: Panel Enhancement: Lead the process of CPS panel enhancement as the central communication point between Client Service team and Product/Operation team.
• Data challenge: Internally, lead communication with different functions to solve escalated CPS data challenges in reasonable cycle time. Externally, together with account Commercial lead / Consultant to explain the data challenge to clients.
• Qualifications At least a Bachelor's Degree, preferably in business.
• 3+ years work experience, preferably within analytics and insights or market research (Consumer Quantitative Survey), as well as Consumer Panel Data Service experience.
• Knowledge of the Consumer-Packaged Goods (CPG) industry.
• Knowledge of research techniques and methodologies, consumer panels (Home Panel) in particular would be an advantage.
• Excellent analytical skills.
• Excellent communication and presentation skills.
• An ability to work independently and in a team.
• Good interpersonal skills are a must.
• Native Thai language speaker.
• Fluent in spoken and written Business English.
• Additional InformationHybrid based role, must be physically located within job country and candidate must be a Country/Region Resident.
• Our Benefits.
• Flexible working environment.
• Volunteer time off.
• LinkedIn Learning.
• Employee-Assistance-Program (EAP).
• About NIQ.
• NIQ is the world s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights delivered with advanced analytics through state-of-the-art platforms NIQ delivers the Full View&trade. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world s population.
• For more information, visit NIQ.com.
• Want to keep up with our latest updates?.
• Follow us on: LinkedIn | Instagram | Twitter | Facebook.
• Our commitment to Diversity, Equity, and Inclusion.
• NIQ is committed to reflecting the diversity of the clients, communities, and markets we measure within our own workforce. We exist to count everyone and are on a mission to systematically embed inclusion and diversity into all aspects of our workforce, measurement, and products. We enthusiastically invite candidates who share that mission to join us. We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class. Our global non-discrimination policy covers these protected classes in every market in which we do business worldwide. Learn more about how we are driving diversity and inclusion in everything we do by visiting the NIQ News Center: https://nielseniq.com/global/en/news-center/diversity-inclusion.

Job type:

Full-time

• สนับสนุน วิเคราะห์ และแก้ไขปัญหาเบื้องต้นที่เกี่ยวกับซอฟต์แวร์.
• นำเสนอการออกแบบ หรือแก้ไขปรับปรุงระบบสารสนเทศ โดยการวิเคราะห์ความต้องการทางธุรกิจ และระบุความต้องการของผู้ใช้งานเบื้องต้น เพื่อให้ทีมพัฒนาระบบมาดูแลในเรื่องของการพัฒนาระบบต่อไป.
• ช่วยในการทดสอบโปรแกรมระบบก่อนดำเนินการติดตั้งจริง รวมทั้งช่วยเตรียมแผนการติดตั้งและฝึกอบรมพร้อมจัดทำเอกสารคู่มือ.
• ช่วยบริหารจัดการการเปลี่ยนแปลง พิจารณาผลกระทบทางธุรกิจของการนำระบบสารสนเทศมาใช้งานในสภาพแวดล้อมทางธุรกิจในปัจจุบัน นำเสนอแผนในการช่วยให้การเปลี่ยนแปลงเป็นไปอย่างราบรื่น เช่น แผนการติดตั้งโปรแกรม แผนการฝึกอบรม เป็นต้น.
• พิจารณาผลกระทบทางธุรกิจของการนำระบบสารสนเทศมาใช้งานในสภาพแวดล้อมทางธุรกิจในปัจจุบัน.
• สอนและแนะนำเจ้าหน้าที่บริการสารสนเทศ และเจ้าหน้าที่บริการสารสนเทศอาวุโส.
• ปริญญาตรีด้านวิทยาการคอมพิวเตอร์, คอมพิวเตอร์ธุรกิจ, เทคโนโลยีสารสนเทศ หรือ สาขาที่เกี่ยวข้อง.
• มีประสบการณ์ในงานบริการด้านสนับสนุนโปรแกรมระบบบัญชี ระบบขาย หรือระบบ software อื่นๆ อย่างน้อย 10 ปี.
• มีทักษะการสื่อสารที่ดีและมีประสบการณ์ในการบริหารความเปลี่ยนแปลง.
• สามารถติดตั้ง OS Software และมีความรู้เกี่ยวกับการติดตั้ง device driver ต่างๆให้กับเครื่อง computer ได้.
• มีความรู้พิ้นฐานทางเกี่ยวกับขบวนการทางธุรกิจ เช่น ระบบบัญชี, ระบบการเงิน, ภาษีอากร, ระบบงานขาย, ระบบจัดซื้อ, ระบบการวางแผนการผลิต, ระบบโลจิสติก.
• สามารถวิเคราะห์ แก้ปัญหาและให้คำปรึกษาเกี่ยวกับระบบ/ขั้นตอนการทำงานได้.
• สามารถสื่อสารให้ผู้ใช้รับรู้ถึงปัญหาที่ระบบส่วนกลาง หรือระบบงานที่เกี่ยวข้องที่อาจจะมีผลต่อการทำงานของผู้ใช้ที่หน้างาน.
• มีประสบการณ์ในการดูแลและบริหารทีมงาน อย่างน้อย 3-5 ปีขึ้นไป.
• Contact Information:-.
• K. Sawarin Tel.
• Office of Human Capital.
• DIGITAL AND TECHNOLOGY SERVICES CO., LTD.
• F.Y.I Center 2525 Rama IV Rd, Khlong Tan, Khlong Toei, Bangkok 10110.
• MRT QSNCC Station Exit 1.

Job type:

Full-time

• สนับสนุน วิเคราะห์ และแก้ไขปัญหาเบื้องต้นที่เกี่ยวกับซอฟต์แวร์.
• นำเสนอการออกแบบ หรือแก้ไขปรับปรุงระบบสารสนเทศ โดยการวิเคราะห์ความต้องการทางธุรกิจ และระบุความต้องการของผู้ใช้งานเบื้องต้น เพื่อให้ทีมพัฒนาระบบมาดูแลในเรื่องของการพัฒนาระบบต่อไป.
• ช่วยในการทดสอบโปรแกรมระบบก่อนดำเนินการติดตั้งจริง รวมทั้งช่วยเตรียมแผนการติดตั้งและฝึกอบรมพร้อมจัดทำเอกสารคู่มือ.
• ช่วยบริหารจัดการการเปลี่ยนแปลง พิจารณาผลกระทบทางธุรกิจของการนำระบบสารสนเทศมาใช้งานในสภาพแวดล้อมทางธุรกิจในปัจจุบัน นำเสนอแผนในการช่วยให้การเปลี่ยนแปลงเป็นไปอย่างราบรื่น เช่น แผนการติดตั้งโปรแกรม แผนการฝึกอบรม เป็นต้น.
• พิจารณาผลกระทบทางธุรกิจของการนำระบบสารสนเทศมาใช้งานในสภาพแวดล้อมทางธุรกิจในปัจจุบัน.
• สอนและแนะนำเจ้าหน้าที่บริการสารสนเทศ และเจ้าหน้าที่บริการสารสนเทศอาวุโส.
• ปริญญาตรีด้านวิทยาการคอมพิวเตอร์, คอมพิวเตอร์ธุรกิจ, เทคโนโลยีสารสนเทศ หรือ สาขาที่เกี่ยวข้อง.
• มีประสบการณ์ในงานบริการด้านสนับสนุนโปรแกรมระบบบัญชี ระบบขาย หรือระบบ software อื่นๆ อย่างน้อย 10 ปี.
• มีทักษะการสื่อสารที่ดีและมีประสบการณ์ในการบริหารความเปลี่ยนแปลง.
• สามารถติดตั้ง OS Software และมีความรู้เกี่ยวกับการติดตั้ง device driver ต่างๆให้กับเครื่อง computer ได้.
• มีความรู้พิ้นฐานทางเกี่ยวกับขบวนการทางธุรกิจ เช่น ระบบบัญชี, ระบบการเงิน, ภาษีอากร, ระบบงานขาย, ระบบจัดซื้อ, ระบบการวางแผนการผลิต, ระบบโลจิสติก.
• สามารถวิเคราะห์ แก้ปัญหาและให้คำปรึกษาเกี่ยวกับระบบ/ขั้นตอนการทำงานได้.
• สามารถสื่อสารให้ผู้ใช้รับรู้ถึงปัญหาที่ระบบส่วนกลาง หรือระบบงานที่เกี่ยวข้องที่อาจจะมีผลต่อการทำงานของผู้ใช้ที่หน้างาน.
• มีประสบการณ์ในการดูแลและบริหารทีมงาน อย่างน้อย 3-5 ปีขึ้นไป.
• Contact Information:-.
• K. Sawarin Tel.
• Office of Human Capital.
• DIGITAL AND TECHNOLOGY SERVICES CO., LTD.
• F.Y.I Center 2525 Rama IV Rd, Khlong Tan, Khlong Toei, Bangkok 10110.
• MRT QSNCC Station Exit 1.

Experience:

No experience required

Skills:

Python, SQL, Database Administration, English, Thai

Job type:

Full-time

• Guide and train new customers to confidently use our system.
• Monitor customer activity, troubleshoot basic issues, and coordinate with internal teams.
• Analyze and manage customer data to ensure readiness for real-time use.
• Work closely with logistics, operations, and tech teams to deliver a seamless onboarding experience.
• Travel and visit customer sites.
• Experience in Customer Support or Data Analysis is a plus new graduates are welcome to apply.
• Proficiency in Excel and SQL; Python skills are a plus.
• Excellent communication skills in both Thai and English.
• Adaptable, quick to learn, and able to work under pressure.
• Educational background in IT, Computer Science, or related fields is preferred.
• Allows you to apply your skills in data, technology, and customer service.
• Supports your personal and professional development.

Skills:

Sales, Event Planning, Compliance

Job type:

Full-time

• Develop and execute sales strategies for high-rise residential projects to achieve sales targets and maximize revenue..
• Lead, manage, and mentor the sales team, including setting KPIs, monitoring performance, and providing ongoing coaching to ensure high productivity..
• Analyze market trends, competitor activities, and customer insights to refine pricing, promotions, and sales approaches..
• Coordinate with marketing, project development, customer service, and other departments to ensure alignment on sales plans and project launches..
• Oversee sales operations, including lead management, sales tools, customer presentations, and sales event planning..
• Monitor sales performance reports, identify gaps, and implement corrective measures to improve results..
• Build and maintain strong relationships with key customers, brokers, and business partners to expand sales channels..
• Ensure compliance with company policies, legal standards, and project-specific regulations throughout the sales process..
• Support project launch activities, including pricing strategies, sales gallery setup, and customer engagement initiatives..
• Drive a customer-centric culture, ensuring high-quality service and positive buying experiences..
• QualificationsBachelor s degree in Business, Marketing, Real Estate, or related field; Master s degree is an advantage.
• Minimum 8-10 years of experience in property sales, with at least 3-5 years in a managerial role overseeing luxury high-rise residential projects..
• Strong understanding of the real estate market, pricing strategies, and customer behavior for condominium/high-rise segments.
• Excellent leadership, communication, and negotiation skills.
• Proven track record of achieving sales targets and managing high-performance teams.
• Ability to work under pressure and adapt to fast-changing market conditions.

Experience:

5 years required

Skills:

Good Communication Skills, English

Job type:

Full-time

• Manage supplier relationships, coordinate import and domestic operations, and ensure optimal execution of purchases and shipments. Act as the key reference for import compliance, customs, and regulatory matters (including FDA). Work closely with the Warehouse & Inventory Manager to translate demand plans into optimized purchasing decisions while maximizing container capacity and controlling costs. Support administrative operations in collaboration with the Supply Chain Administrative Coordinator and step in during their absence. Handle claims as needed.
• Supplier Relationship & Procurement.
• Maintain and develop relationships with domestic and international suppliers.
• Negotiate prices, terms, and conditions on growth products.
• Confirm POs and ensure correct pricing and terms are applied.
• Cost-estimation (DDP).
• Track supplier performance and escalate issues when necessary.
• Import Operations & Compliance.
• Serve as the main reference for import operations, customs, and regulatory compliance (including FDA where applicable).
• Ensure smooth execution of import shipments and timely delivery.
• Coordinate with freight forwarders, shipping companies, carriers and ensure prices applied match negotiated terms before.
• Prepare and check import documentation (BL, commercial invoice, certificates of origin, COC, COA, customs declarations, LPI, Import license, factory certificates etc.).
• Manage all the non-regular shipments: by A/F, cross-bordering, registered & non registered products sample, NPD etc.
• Ensure compliance with all import/export regulations and company policies.
• Receive demand plans/stock requirements from Warehouse & Inventory Manager and translate demand plan needs into optimized purchase orders.
• Challenge demand plans when opportunities exist to optimize costs or shipment efficiency.
• Administrative Coordination.
• Collaborate closely with the Supply Chain Administrative Coordinator to ensure correct documentation.
• Archives and ensure all documents are complete for accounting purposes for all international shipments and submit documents on time.
• Provide reports on purchase & shipments status to the Supply Chain Manager.
• In the Coordinator s absence, take over administrative tasks.
• Claims & Issue Resolution.
• Manage supplier and carrier claims, including communication, evidence collection, and resolution tracking.
• Support customer claims related to procurement, import issues and quality.
• Ensure corrective actions are implemented and documented.
• Reporting & Continuous Improvement.
• Monitor KPIs such as on-time delivery, supplier performance, import compliance, and cost efficiency.
• Provide regular reports to the Supply Chain Manager.
• Suggest process improvements to optimize procurement, import, and shipment workflows.
• Supply Chain Manager (supervision, reporting).
• Supply Chain Administrative Coordinator (daily coordination, backup support).
• Warehouse & Inventory Manager (demand planning, stock management).
• Finance / Accounting (billing statement verification, PO compliance).
• Local and international suppliers.
• Freight forwarders / carriers.
• Customs authorities / FDA authorities.

Job type:

Full-time

• Manage value creating projects aligned with the company and customers strategic business direction.
• Prepare the business cases / proposals on behalf of the company for clients.
• Lead planning and execution of requested or emergency process mandated/requested by clients.
• Build and maintain relationship with the client. Ensure client receives timely feedback on any concerns. As appropriate, provide analysis on behalf of the client.
• Support the preparation of reports and presentations of analytical data for management and team review.
• Internal and external coordination with other business units/customers/suppliers on their requirements.
• Conduct analysis of resource usage and finding new tools or methods to support easier.
• Support cost-effective distribution and timely delivery by understanding network flows, and assist in evaluating project feasibility through financial data analysis, including forecasts.
• Other assignments as delegated by the manager.
• Bachelor degree or higher in Industrial Engineering and Logistics.
• Have 5 years experienced in related filed; Key Account, Solution Logistics Analyst, Business Development.
• Good command of English (verbal and written).
• Able to handle pressure and work under time constraints.
• Able to analyze new project and prepare project for proposing to customer.
• Able to stay self-motivated, results-oriented, and build good relationships.
• Ability to be an effective team player.
• Highly responsible and ability to take ownership of tasks and work independently.
• Skills: Communication, Negotiation, Excel, Data analysis, Problem-solving, Time management, Prioritization and Organization.
• Knowledge: Supply chain processes, Financial modeling, Industry trends.
• Modern Trade experience are encouraged (if any).
• Contact Information:Khun Kansiran Na Ubon (Mim)- Recruitment.
• Thai Beverage Logistic Co., Ltd. (Head Office) (62 Ratchadaphisek Road, Khlong Toei, Bangkok)
• E-mail: [email protected].

Skills:

Compliance, HACCP, Business Development

Job type:

Full-time

• Ensure the DC process is operated in compliance with HAVI s standards, customer s requirements and statutory compliance of policies, procedures, practices, rules and regulations.
• Manage the outsourcing manpower and tasks with a high quality and cost effective manner.
• Develop innovative initiatives to improve operational efficiency and create value for customers, company and employees.
• Lead team to seek for continuous process re-engineering opportunities through the best practice sharing and new technology application to improve the efficiency, quality and cost.
• Monitor the product damage and product & asset loss level are kept within budgeted level.
• Monitor and achieve the target Distribution Efficiency Measurements (DEM).
• Achieve outstanding results in HACCP/ISO/SWA/DQMP/DPI audits and other quality standard requested by customers.
• Ensure safety and security at work.
• Monitor an efficient distribution system to cope with the daily operation needs.
• Financial & Planning.
• Ensure the cost competitiveness in operating expense and achieve the targeted profitability.
• Develop and lead initiatives to ensure all strategic and operating budgets, plans and objectives are achieved.
• Monitor and approve the operating expenses within the authorized limit.
• Study and prepare for the proposal of DC related capital expenditures projects and ensure the implementation after approval.
• Prepare operational budget related to DC.
• Organization & People Development.
• Ensure clear-defined job descriptions for each position are in place in the Warehouse and Transport functions.
• Building a successful team with good team spirit and open communication channels.
• Enhance team performance through sufficient people management skills in leading, motivating, coaching, training, leveraging, sharing information and job enrichment.
• Develop and execute People Plan (succession plan) and Individual Development Plan (IDP).
• New Business Support.
• Collaborate and support business development and key account in the case study of the potential.
• Support business development and key account provide to customers.
• Expand service scope to existing customers..
• Bachelor Degree in Business Administration, Logistics Management, Engineering or any related field.
• Computer knowledge & skills: Microsoft Office program, Outlook Email.
• 10 Year experience in logistics field, of which 5 years in a managerial role. Experience in the management of multi-temperature warehouse, Transport service.
• Knowledge in project management and process re-engineering.
• General accounting knowledge is desirable.
• Experience in leading in Engineer to provide facility and fleet maintenance.
• Strategic and logical thinking, analytical, good interpersonal, communication and presentation skills, customer-oriented, people management skills, creative, problem solving skills.
• Independent, hands-on, highly self-motivated, result-oriented, innovative and risk taking, committed, pleasant, high team-spirited and high level of integrity. Easy-going in general but tough in handling critical issues.
• Proficient command of both spoken and written English.
• Office of Human Capital.
• HAVI LOGISTICS (THAILAND) CO.,LTD.
• 363 Moo 17, Bangna-Trad Road, KM.23, Bang Sao Thong Subdistrict, Bang Sao Thong District, Samut Prakan 10570, Thailand.

Job type:

Full-time

• The successful candidate will play a key role in ensuring that the Virtual Bank s contracts and legal documentation are compliant with applicable laws and aligned with business objectives. The role requires a detail-oriented legal professional who can provide timely, practical, and business-minded legal support in a fast-paced digital banking environment..
• Contract Management.
• Draft, review, and negotiate a wide range of commercial contracts, including service ...
• Draft and review Terms & Conditions (T&Cs) and customer-facing legal documents for all products and services offered by the Virtual Bank.
• Ensure that all contracts and product documentation are aligned with regulatory requirements, internal policies, and risk management standards.
• Develop and maintain contract templates, playbooks, and approval processes to support efficient operations.
• Provide guidance to internal stakeholders on contractual risks, obligations, and mitigation strategies.
• (For Manager level) Supervise junior legal staff and oversee contract governance processes to ensure accuracy, consistency, and compliance across all documentation.
• Legal Advisory.
• Advise on legal and contractual risks, ensuring appropriate protection of the bank s interests across business initiatives.
• Identify potential exposures and propose practical risk mitigation strategies in contract structures and negotiations.
• Provide clear, concise, and business-oriented legal advice to enable effective decision-making.
• Monitor legal and regulatory developments relevant to banking, payments, and commercial contracting..
• Collaboration & Support.
• Work closely with product, procurement, finance, and technology teams to enable smooth contract execution and product rollout.
• Liaise with external counsel and counterparties for complex negotiations or specialized legal issues.
• Support internal audits and reviews involving contractual or legal documentation..
• Bachelor s degree in Law (LL.B.); Master s degree or professional certification (LL.M., Thai Bar, or contract management certification) is a plus.
• 5-8 years of experience in contract drafting and negotiation within the banking, fintech, or technology sectors.
• Strong knowledge of Thai commercial law, civil and contract law, and familiarity with financial service regulations (BOT, AMLO, PDPA).
• Experience drafting Terms & Conditions (T&Cs) and other product-related legal documents preferred.
• Excellent drafting and communication skills in both Thai and English.
• Ability to provide clear, concise, and practical legal advice under tight timelines.
• (For Manager level) Demonstrated leadership ability and experience managing junior team members or overseeing contract workflows..
• Key Competencies.
• Meticulous attention to detail with strong analytical and organizational skills.
• Ability to balance legal rigor with business pragmatism.
• Collaborative and service-minded, with a proactive and can-do attitude.
• Strong sense of integrity and professional ethics.
• Leadership and mentoring mindset (for Manager level)..
• Why Join Us.
• Be part of the founding legal team shaping Thailand s first-generation Virtual Bank under a leading financial group.
• Gain exposure to cutting-edge digital banking, technology partnerships, and innovation-driven projects.
• Work closely with experienced legal and compliance leaders who value mentorship and growth.
• Competitive compensation and long-term career development opportunities..

Skills:

Finance, Accounting, Legal

Job type:

Full-time

• Act as a trusted advisor to international business and corporate function leaders, providing strategic HR guidance aligned with business objectives.
• Lead workforce planning, organizational design, and change management initiatives across International business (Myanmar, Indonesia, and Vietnam) and Corporate functions.
• Corporate Support & Alignment.
• Serve as the primary HR interface of international business units and corporate functions (e.g., Finance & Accounting, Legal & Compliance, Internal Audit, External Affair & Sustainability).
• Ensure consistent implementation of corporate policies, systems, and programs across functions and international entities.
• Facilitate communication and collaboration between regional HR teams and corporate centers of excellence.
• Talent Management & Development.
• Drive talent acquisition strategies tailored to local market needs.
• Lead succession planning, leadership development, and capability building across international teams and corporate functions.
• Promote a high-performance culture through effective performance management frameworks.
• Employee Experience & Engagement.
• Champion ACT culture and employee engagement initiatives that reflect cultural nuances and local expectations.
• Ensure consistent employee experience across countries while respecting local practices.
• Compensation & Total Rewards.
• Collaborate with Total Rewards teams to ensure competitive and compliant compensation structures in each country.
• Develop and monitor the people cost budget and updated forecasts across all international locations.
• Provide insights into market benchmarks and regulatory requirements.
• Compliance & Risk Management.
• Ensure HR practices comply with local labor laws and international standards.
• Mitigate HR-related risks through proactive policy development and governance.
• Cross-Cultural Leadership.
• Foster inclusive leadership and cross-cultural collaboration across diverse teams.
• Support expatriate management and mobility programs.
• Bachelor s or Master s degree in Human Resources, Business Administration, or related field.
• Minimum 10 years of progressive HR experience, with at least 5 years in a strategic HRBP or HRBP manager role.
• Experience in international business environments, preferably in trading or FMCG sectors.
• Strong understanding of labor laws and HR practices in Thailand, Myanmar, Indonesia, and Vietnam is a plus.
• Proven ability to influence senior stakeholders and lead across cultures.
• About us
• Osotspa Public Company Limited is a leading consumer products company with a rich heritage and a diverse portfolio of brands. With a strong presence in Southeast Asia and a focus on innovation, we are committed to delivering high-quality products and exceptional customer experiences. Our success is driven by our talented and dedicated team, who work together to create value for our stakeholders.
• If you are excited by this opportunity and believe you have the skills and experience to thrive in this role, we encourage you to apply now..

Experience:

7 years required

Skills:

Business Development, Problem Solving, Quantitative Analysis, English

Job type:

Full-time

• Bachelor s degree or equivalent diploma.
• Dynamic leader with experience and passion for managing large and diverse teams across multiple workflows in a fast-paced environment, able to deal with rapid change and ambiguity.
• Minimum 2+ years' of people management experience as a Sr Manager in Fraud and Risk Operations in Payment System that includes Fraud chargebacks, Customer Complaints and Escalations too.
• Strategic thinker with strong analytical and problem-solving skills.
• 10+ years of experience in operations, preferably in BPO/ITES industry.
• 7+ years of people management experience, including managing managers, and a strong desire to develop team members.
• Empathy for the Social community platform users and passion to create an exceptional user experience and provide outstanding support.
• Excited to be part of a global operations teams, design effective business operations, tackle complex problems, and develop individual team members.
• Adaptable and energized by a fast-paced environment; Significant experience in a complex fast paced environment.
• Excellent written and verbal communication skills.
• Having high cultural awareness of political and social situations is a plus!.
• Proficiency in English and Thai is highly preferred (depends on the market assignment).
• Build a positive relation with Client in order to create new business opportunities.
• Identify potential risks and opportunities of improvement in the process and suggest solutions.
• Responsibilities:Manage the overall performance and governance of the Statements of Work (together with Vendor Account Management / Business Development). Manage the day-to-day operations in accordance with requirements and SLAs set out in SOW. Prompt identification and resolution of Service delivery issues including implementation of preventative measures. Transition management during set up phase or expansion phases.
• Establish the Vendor infrastructure necessary to perform the Services, including all technology, financial, human resources, security, facilities and communication resources. Install all Service delivery processes and Service Level reporting mechanisms.
• Provide exceptional people management, mentorship and career development to members of the team, including Managers, TLs, and Agents, achieve low attrition levels and high employee engagement. Flag and escalate business risks timely to the Client and Stake holders.
• Lead the group of Managers and drive process deliveries and process excellence through consistent monitoring and critical inputs.
• Ability to Deep Dive on customer complaints and appeal cases received from business line including user appeal document, user analysis and trend analysis.
• Ability to Deep Dive on completed transactions that being flagged with high-risk flag for post manual review to evaluate if is a potential fraud, and instantly share fraud trend to fraud strategy team. Strictly following chargeback operation standard SOP and requirement to handle representment case.
• Ability to guide the team on completing the chargeback cases within SLA/Pre-set time given, ensuring all the representment documents are gathered correctly and match the case with chargeback reason.
• Provide mentorship, guidance and career development to direct reportees and members of their team. Lead a high-performing team through an exciting transition to build problem solving, critical thinking, analytical and technical capabilities which will enable the department to develop deeper, more scalable solutions.
• Establish team goals and work with direct reports on strategies for executing, measuring progress and sharing results. Deliver projects involving quantitative analysis, industry research, and strategy development, working directly with global cross-functional teams to problem solve analytical approaches and develop solutions.
• Identify actionable insights, suggest recommendations, and influence team strategy through effective communication.
• Protect Clients ecosystem, prevent fraudulent activity, enforce our TOS and policies, ensuring compliance across a global user base of millions.
• Drive Managers and Operations teams to deliver value adds, continuous improvements, and productivity/quality gains.
• Streategize and execute Client/Leadership directions and decisions following the change management process.
• Mantain an effective Client relationship with proactive communication followed by POA and closed loop.

Skills:

English

Job type:

Full-time

• Acting as the first point of contact for customer inquiries, supporting clients, and troubleshooting issues as needed and handling incoming customer requests in a friendly, empathic and effective manner.
• Ensure all records are accurately updated in the CRM system with strong attention to detail.
• Coordinating with other departments, such as sales, HR, and technical support, to resolve client requests efficiently.
• Work closely with the Client Success Manager and other team members to align outreach efforts with overall client success strategies.
• Excellent interpersonal, communication and organizing skills.
• At least Bachelor s degree in any fields.
• Very good written and spoken English and Thai.
• High attention to detail, well organized, with a sense of urgency and a drive to get things done.
• Previous work experience in real estate, in hospitality, or in sales is advantageous.
• Available and flexible to work in an assigned shift.
• International work environment.
• Accident and health insurance on top of standard social security.
• Attractive opportunity for fresh graduates and young professionals with previous experience in hospitality, sales, customer service.
• What s great about this opportunity?.
• Join an exciting and fast-growing startup in a hot industry.
• Be part of a great company culture with quick decision making, fast career paths and a chance to make a difference.
• Reinvent property rentals for millions of people across SEA with us!.

Skills:

Negotiation, English

Job type:

Full-time

• To develop Mall Fashion Jewelry Sport wear and Gear paradise to achieve goal target.
• To assist Senior Leasing Manager in assigned project & able to manage related stakeholders to deliver result as plan.
• To deliver good choices, good shopping environment and good shopping satisfaction to customers by recruiting right tenants and arranging appropriate tenant mix to serve customers needs in each location.
• To support, coordinate, and liaise between tenants and our Tesco related functions (such as construction team, tenant coordinators, and etc.) with design and construction requirements.
• To catch up with new shopping mall trend and opportunity to upgrade our existing malls in term of range offers.
• To maximize utilization of mall space.
• To have quarter business review with key tenants in order to share best practices and knowledge, to understand and solve tenants issues as well as to improve their business performance.
• To liaise between tenant and mall operation team to solve tenant operation problems such as water leakage.
• To treat tenants in fair and responsible manner.
• To make relationship with SME strength franchisor to expand branches.
• To find new opportunity to develop mall space for increase income.
• Bachelor s degree in related fields.
• At least 5 years leasing experience.
• Able to travel alone throughout Thailand.
• Strong negotiation skills and customer service mind.
• Ability to plan, organize work, and work under pressure.
• Marketing and consumer products selling skills are an advantage.
• Good command of English.
• CP AXTRA | Lotus's
• CP AXTRA Public Company Limited.
• Nawamin Office: Buengkum, Bangkok 10230, Thailand.
• By applying for this position, you consent to the collection, use and disclosure of your personal data to us, our recruitment firms and all relevant third parties for the purpose of processing your application for this job position (or any other suitable positions within Lotus's and its subsidiaries, if any). You understand and acknowledge that your personal data will be processed in accordance with the law and our policy. .

Skills:

Sales, Electronics, Negotiation

Job type:

Full-time

• Responsible for sales and business development in Refrigerants and Electronics product segments..
• Develop and execute sales strategies to achieve sales targets and expand market share in assigned industries.
• Plan and conduct customer visits to introduce new products, provide technical consultation, and maintain long-term relationships.
• Identify and pursue new business opportunities with both existing and potential customers.
• Collaborate closely with Product Managers and Technical Support teams to provide solutions that meet customer needs.
• Gather and analyze market trends, competitor activities, and customer feedback to support new product development and marketing plans.
• Provide technical support and troubleshooting to customers on product applications and specifications.
• Prepare regular sales reports, forecasts, and pipeline updates to management.
• Continuously enhance product, market, and application knowledge to improve sales efficiency and effectiveness.
• Recommend process or system improvements to increase overall team performance.
• Bachelor s Degree in Engineering (Chemical, Mechanical, Electrical, or related field).
• Minimum 3-5 years of experience in Technical sales related to Refrigerants, HVAC, Electronics, or Chemical materials..
• Strong understanding of industrial applications, particularly in cooling systems, semiconductors, and electronic component manufacturing..
• Excellent technical knowledge combined with proven sales and negotiation skills.
• Team player, proactive, and result-oriented with a strong sense of responsibility.
• Strong communication and interpersonal skills with a service-minded attitude.
• Able to work independently under pressure with good analytical and problem-solving skills.
• Positive Can-Do attitude with initiative to drive business growth.
• Only shortlisted candidates will be contacted.

Job type:

Full-time

• Initiate new Products/Services/Processes as well as enhance current product proposition and balance among all products in order to achieve the business plan.
• Project Manager
• Leading initiative project and deliver change and impact to all Retail and Consumer Banking businesses.
• Initiate process / business model as well as manage among all product proposition to balance them in order.
• to achieve the optimal financial results.
• Manage new service and new feature enhancement at the initial stage until can transfer to responsible group (Which may have to responsible to develop as well).
• Develop System or Process to support Retaining program by increasing customer satisfaction and creating.
• repetitive purchase / loyalty to existing customers from new product development and service improvement.
• Apply appropriate project management processes to ensure the successful conclusion of a given project.
• Ensure the implementation of retail banking projects with the channel project owners.
• Provide roadmap on the key retail banking initiatives to achieve the retail banking strategy.
• Master s degrees or bachelor s degree Major in any related fields.
• Experience more than 5-8 years in Project Management in consumer lending products and banking business.
• Strong knowledge in the retail banking market in terms of products & services, knowledge and understanding of business model, strength & weaknesses of both bank and non-bank institutions,and understanding of direct and indirect competitors and their products.
• Bank of Ayudhya Public Company Limited.
• 1222 Rama III Rd., Bangpongpang, Yannawa, Bangkok 10120.

Experience:

5 years required

Job type:

Full-time

Proficiency in HTML, CSS, JavaScript, and app development frameworks Quality Assurance, the shop app features, functionalities and content accuracy. Schedule projects, resources and reports. Collaborates with cross-functional with the development of the shop app in both the regional and local. Skills and Qualifications Bachelor in marketing, business administration or related fields. 3 to 5 years of experience in eCommerce app operation, marketing, and service planning. Experience in customer experience, user experience enhancement projects. Exceptional interpersonal skill and team ...

Skills:

CFP, Single License, Negotiation, English

Job type:

Full-time

• Oversee all aspects of private banking activities that service the needs of Private Banking clients.
• Plan, set and develop the strategic to ensure that sales team members (Private Banking Relationship Manager) will meet the assigned sales target and ensure that their services level will meet the customers expectations.
• Lead and motivate sales team members to achieve assigned sales target within allocated recourses.
• Provide guidance and coach sales team to be professional and be the representatives of Krungsri Private Banking Proposition.
• Ensure all sales team members will be complied with the compliances and internal requests.
• Major Accountabilities / หน้าที่ความรับผิดชอบหลัก.
• Prepare and pro-actively execute sales plans for both individual prospective customers and team s customers by using consulting investment and support from marketing programs.
• Supervise, manage and motivate Relationship Managers sales performance to meet the assigned target within allocated resources.
• Coach and develop Private Banking Relationship Managers to ensure that customer relationships are developed, expanded and they are properly leveraged to provide efficient and personalized service delivery and assure that they have product knowledges and selling skills to build the strong relationship with valued customers.
• Expand portfolios of high-net-worth customers by identifying suitable prospects and sources of businesses.
• Strengthen relationships with existing High Net-Worth customers through Krungsri Private Banking proposition and programs.
• Provide RM solutions to solve the problems and suggest practical working methods to meet the set goals on time.
• Ensure all selling processes are compiled with bank rules and regulations.
• Be able to meet the customers both inside and outside bank.
• Job Qualification / คุณสมบัติของผู้ดำรงตำแหน่ง.
• Master's degree in MBA/Finance/Marketing/Economic fields.
• Have working experiences at least 5-10 years in leading team in the banking industry or financial services industry with good knowledge of banking and investment products for high-net-worth clients.
• Effectively and highly motivate and drive sales to meet the assigned target with good communication skill.
• Strong banking background and experiences.
• Knowledge on Banking products and Investment related.
• Able to good communication in English is preferable.
• Have CFP, Single License accreditation, Life and Non-life insurance License.
• Outstanding presentation and communication skill.
• Good negotiation skill and well-coordinated with partners.
• Positive Attitude and High responsibility.
• Supervise & lead a team of RMs (10-12).
• Good personality.
• Strong interpersonal skill, communication skill and self-motivated.
• Good command of English.
• Work at Head office (Rama 3).
• (https://krungsri.com/b/privacynoticeen).
• Remark: The bank needs to and will have a process for verifying personal information related to the criminal history of applicants before they are considered for employment with the bank..
• FB: Krungsri Career (http://bit.ly/FacebookKrungsriCareer).
• LINE: Krungsri Career (http://bit.ly/LineKrungsriCareer).
• Talent Acquisition Department
• Bank of Ayudhya Public Company Limited
• 1222 Rama III Rd., Bangpongpang, Yannawa, Bangkok 10120.

Experience:

1 year required

Skills:

XML, Spanish, English

Job type:

Full-time

• Respond to customer inquiries via chat, email, and phone in a timely and professional manner.
• Owning customer issues and requests from initial report to resolution, collaborating cross-functionally to address each request, and communicating with customers regularly regarding incidents or requests status.
• Work closely with product or engineering teams to escalate and resolve issues, providing detailed feedback and insights.
• Provide clear and concise updates to customers regarding the status of their issues, ensuring they are kept informed throughout the resolution process.
• Log and track all support requests in the CRM and ticketing system, ensuring accurate and detailed documentation of issues and resolutions.
• Act as a liaison between customers and product teams to provide feedback on product features, usability, and potential areas for improvement.
• Provide after-hours and on-call support as needed through live chat or impromptu live support requests.
• Handling customers with a consummately professional attitude.
• Other tasks assigned by the CEO and Management.
• Spanish Speaking - Must.
• 1-5 years related to customer support experience.
• 1+ years of technical support experience is a plus.
• Excellent written and verbal English communication skills, with the ability to explain technical issues to both technical and non-technical audiences.
• Understanding of common operating systems (Windows, MacOS) and Software applications.
• Basic troubleshooting knowledge about issues related to bugs, web applications, databases, APIs, simple scripts, XML feeds and others is preferred.
• Familiarity with ticketing platforms - experience with support ticketing systems such as Jira, ServiceNow, Zendesk or similar.
• Able and comfortable working in the time allocation.
• Proven leadership skills in both independent and team environments.
• High energy levels, a high degree of integrity, self-motivation, positive attitude, proactive approach to work, and confidence.
• Demonstrated success in a B2B sales environment.
• A degree in Computer Science, Information Technology, or a related field is a plus. Relevant certifications (e.g., ITIL, AWS, etc.) are also a plus.
• Working with Manatal.
• This role is based at our Bangkok office in the heart of the city center.
• As a team of diverse cultures and nationalities, English language proficiency is required.
• We enjoy collaborating in person, and the team is working on-site.
• Why you'll enjoy working with Manatal.
• Well-funded start-up backed by Surge & Sequoia.
• Be part of one of the fastest-growing B2B SaaS start-ups in the region.
• You will be collaborating with talented individuals in the industry.
• Join a lively and highly international team.
• Indulge in a challenging and innovative working culture.
• Attractive medical healthcare plan.
• Personal development allowance.
• 2 weeks of work from anywhere per year.
• Regular fun team-building activities.
• Company trip.
• Apply on our Careers Page.
• https://www.careers-page.com/manatal/job/3W5R45VV.
• Watch our Demo.
• https://www.youtube.com/watch?v=-GG1GqXkAKQ.
• https://www.youtube.com/watch?v=VjinpYMUMoc.
• Manatal Hiring.
• At Manatal, we are dedicated to building an intuitive AI-powered application tracking system to streamline and transform the entire hiring and recruitment process.
• We are devoted to attracting the best talent worldwide to join our team and take pride in being an equal-opportunity workplace. We are committed to equal employment opportunities regardless of religion, race, ethnicity, ancestry, national origin, gender, gender identity, sex, sexual orientation, marital or parental status, disability, age, citizenship or other class protected by applicable law.

Job type:

Full-time

• Develop and implement annual event and sponsorship plans aligned with Krungsri s brand strategy and business direction.
• Initiate event concepts and partnership proposals that strengthen brand positioning and customer engagement.
• Oversee project budgeting, timeline, and performance measurement to ensure effective and efficient resource utilization.
• Lead and supervise the event & sponsorship team to achieve departmental goals and uphold brand standards.
• Develop team members capabilities in event management, creative thinking, and stakeholder collaboration.
• Implement process improvements and best practices to enhance productivity and consistency of execution.
• Provide strategic consultation to internal business units on event and sponsorship initiatives that support marketing objectives.
• Advise management on partnership evaluation, event opportunities, and brand alignment.
• Serve as the subject matter expert in event planning, sponsorship negotiation, and ESG integration.
• Manage, coach, and evaluate performance of subordinates to ensure growth and accountability.
• Encourage collaboration, creativity, and a high-performance culture within the team.
• Ensure alignment of individual development plans with department and organizational goals..
• Bachelor s or Master s Degree in Marketing, Mass Communication, Business Administration, or related fields.
• Minimum 10 years of experience in event management, sponsorship, or marketing communications, with at least 3 years in a managerial position.
• Proven experience in handling large-scale corporate events, partnership development, and coordination with external agencies or vendor.
• (https://krungsri.com/b/privacynoticeen).
• Only shortlisted candidates will be contacted"
• FB: Krungsri Career.
• LINE: Krungsri Career.

Skills:

Research, Product Design, English

Job type:

Full-time

• Works closely with Head of Business Unit to establish each product s business value and support messaging, communication and customer outreach as necessary.
• Define project scope, timelines, resource allocation and work onsite with the team on a daily basis.
• Set ambitious and clear vision / actionable item and communicate it effectively to stakeholders, the team, and the rest of the unit.
• Accountable for product specific KPIs once solution enters production and communicate regular tracking to stakeholders.
• Maintain and refine a prioritized product backlog based on business value.
• Facilitates release planning with stakeholders as well as Bi-weekly demos.
• Integrates usability studies and research into requirements to enhance user satisfaction and ensure customer driven design.
• Bachelor s degree in Computer Science, Engineering, or a related field.
• Minimum of 10 years of experience in an IT Manager, Senior IT Manager, or other related leadership positions.
• Strong leader, collaborator, team player, and individual contributor.
• Familiar with Enterprise Business.
• Super logical thinking with platform creation, development process, product design and backlog prioritization.
• Strongly communication skill for what's matter, why and why not to team members and stakeholders.
• Get Thing Done is your DNA. You have growth mind set and learn new things extremely quickly.
• Strong problem solver with ability to manage and lead the team to push the solution and progress.
• Empowers others to fail, learn, and grow.
• Understanding and knowledge of various roles of Retail operation, Supply chain, B2C operation, etc.
• Experimental mindset to drive innovation and drive out of the box ideas - loves and embraces change.
• Good command in English both written and spoken.