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Experience:

7 years required

Job type:

Full-time

• Lead and manage CX support teams to deliver high-quality customer service across all channels.
• Define and oversee CX support strategies, operating models, and service frameworks.
• Own service performance management, including SLAs, KPIs, CSAT, NPS, and escalation handling.
• Act as the key point of contact for senior stakeholders regarding CX support performance and issues.
• Drive root-cause analysis of major customer issues and implement sustainable improvements.
• Collaborate with IT, Digital, Product, and Operations teams to enhance customer journeys and support processes.
• Establish and maintain CX governance, policies, and standard operating procedures.
• Manage incident escalation, crisis handling, and customer communication during service disruptions.
• Coach, develop, and performance-manage CX support team members.
• Prepare executive-level reports and insights on CX performance, risks, and improvement roadmap.
• Bachelor s or Master s degree in Business, Management, Marketing, IT, or related fields.
• 7-12 years of experience in customer experience, service operations, or customer support roles.
• Proven experience managing teams and complex stakeholder environments.
• Strong leadership, communication, and decision-making skills.
• Solid understanding of CX frameworks, customer journey management, and service design.
• Experience with CRM platforms, ticketing systems, and CX analytics tools.
• Ability to manage escalations and operate under pressure.
• If you can demonstrate that you meet the criteria above, please contact us as soon as possible.
• The exceptional EY experience. It s yours to build.
• EY | Shape the future with confidence.
• EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets. Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.

Skills:

Sales, Product Development, Budgeting, English

Job type:

Full-time

• Lead and manage sales activities for the Cosmetic Ingredients division to achieve sales targets, profitability, and business growth objectives.
• Develop sales strategies and manage relationships with key accounts, while identifying and expanding new business opportunities within the Cosmetic & Personal Care market.
• Plan customer visits, follow up on sales activities, and prepare sales visit reports, including presenting new products and tailored solutions to customers.
• Analyze market trends, customer needs, competitor activities, and business opportunities in order to support product development and sales strategies together with the Product Manager.
• Provide technical consultation and basic troubleshooting support regarding products and applications to customers.
• Coordinate closely with Sales, Technical, Product, and other related teams to ensure smooth operations and excellent customer service.
• Supervise, coach, and support Junior Sales team members to enhance team capabilities and overall sales performance.
• Monitor team performance and provide guidance for continuous improvement in sales effectiveness and work processes.
• Participate in sales forecasting, budgeting, and business planning to support the company s overall objectives.
• Propose and implement improvements to internal and external processes in order to increase operational efficiency and business effectiveness.
• Bachelor s degree in Cosmetic Science, Chemistry or any related field.
• Minimum 4-6 years of experience in Cosmetic Ingredients sales.
• Experience in leading, mentoring, or supervising junior team members would be an advantage.
• Strong technical knowledge, sales, marketing, and negotiation skills.
• Strong analytical, planning, and customer relationship management skills.
• Good leadership skills with the ability to work effectively with cross-functional teams.
• Able to work well under pressure, make decisions, and solve problems effectively.
• Positive attitude, service-minded, proactive, and equipped with strong interpersonal skills.
• Good command of English, both written and spoken.

Skills:

Production planning, Compliance, Negotiation

Job type:

Full-time

• International Customer Relations: Act as the primary point of contact for foreign customers, managing orders, coordinating requests, and ensuring high-level satisfaction..
• Production Planning Input: Translate incoming customer orders into actionable data for the production planning department to kickstart smooth manufacturing schedules..
• Cross-Functional Coordination: Collaborate closely with internal departments to track timelines and guarantee on-time delivery..
• Export Documentation: Prepare and manage necessary shipping and compliance documents to facilitate seamless international logistics..
• Ad-Hoc Support: Execute special projects and reporting as assigned by the Manager..
• Bachelor's degree Business administration, or other fields related to the job.
• Experienced in Export at least 1 year.
• Good command in English skill, TOEIC score 500 up.
• have a negotiation skills and coordinate very well.
• Have a good attitude towards work and team work.

Job type:

Full-time

• Lead the design and execution of comprehensive learning and development strategies that support business objectives, brand standards, and operational excellence.
• Develop competency frameworks, career development pathways, and succession-focused learning journeys across all operational levels.
• Establish and continuously enhance training systems, ensuring consistency, scalability, and measurable business impact.
• Design and facilitate world-class Luxury Hospitality, Fine Dining Service, and Guest Experience programs.
• Operational Excellence & Service Standards.
• Drive operational consistency and service excellence across all restaurant locations through structured audits, coaching, and performance improvement initiatives.
• Evaluate operational gaps and implement sustainable solutions to elevate service quality and execution standards.
• Develop and maintain SOPs, Sequence of Service, and signature service rituals that reinforce the brand's premium positioning.
• Lead training and operational readiness programs for new restaurant openings and business expansion projects.
• Leadership & Talent Development.
• Partner with operational leaders to develop high-performing Restaurant Managers, Supervisors, and service teams.
• Establish a robust Train-the-Trainer framework to ensure effective knowledge transfer and training sustainability.
• Strengthen leadership capabilities, coaching culture, and service mindset across the organization.
• Support talent identification, succession planning, and future leadership development initiatives.
• Guest Experience & Hospitality Culture.
• Champion a culture of exceptional hospitality that reflects luxury dining and premium guest experience standards.
• Develop Emotional Hospitality and Personalized Service capabilities to create memorable guest experiences.
• Analyze guest feedback, service trends, and customer insights to drive continuous improvement.
• Design and implement effective service recovery frameworks aligned with luxury hospitality expectations.
• Performance Management & Business Impact.
• Establish training KPIs, performance metrics, and evaluation frameworks to measure learning effectiveness and operational outcomes.
• Monitor service performance, productivity, and team capability development through data-driven analysis.
• Prepare strategic reports, insights, and recommendations for senior leadership to support organizational growth and operational excellence.
• Ensure all learning initiatives contribute to measurable improvements in guest satisfaction, employee performance, and business results.
• What we're looking for.
• Bachelor's degree or higher in Hospitality Management, Hotel Management, Human Resource Development (HRD), Business Administration, or a related field.
• Minimum 8 years of experience in training and development, preferably in an operational or manufacturing environment.
• Minimum of 8 years of experience in the Hospitality, Restaurant, or Fine Dining industry.
• Proven experience in Training & Development and/or Restaurant Operations.
• Experience managing teams across multiple branches/locations will be an advantage.
• Experience in Michelin-starred restaurants, luxury hotels, or premium dining establishments will be highly preferred.
• What we offer
• At Thai Beverage Public Company Limited, we believe in investing in our employees' growth and wellbeing. We offer a competitive salary package commensurate with experience and qualifications. Additionally, we provide comprehensive benefits including health and wellness programmes, professional development opportunities, and career advancement pathways. We foster a collaborative and inclusive workplace culture where your contributions are valued and recognised. We are committed to supporting work-life balance and provide flexible working arrangements where appropriate. Our organisation offers opportunities to work with a dynamic team in a fast-paced environment, contributing to the success of one of Asia's leading beverage companies..
• Apply now
• If you are passionate about training and development and meet the above criteria, we would like to hear from you. Please submit your CV, cover letter, and any relevant supporting documents to our Human Capital department.
• Join us in building a skilled and motivated workforce that drives operational excellence across Thai Beverage Public Company Limited..

Skills:

Legal, Safety Management, Microsoft Office

Job type:

Full-time

• Primary point of contact for individual emergency calls from the GP&S SOC for the APAC region.
• Some of these calls will need to be handled exclusively by GP&S and others may need additional support teams to assist, such as Employee Relations.
• Primary escalation path for relevant incidents raised through our partners, such as Employee Relations, Human Resources, or Workplace.
• Develop training plans for GP&S and Accenture partners to ensure collective readiness and clear lines of responsibility when handling relevant crises.
• Lead the Behavioral Threat Assessment Team (BTAT) training and operations across the APAC region.
• Develop and maintain strategic relationships across Employee Relations, Legal, HR, Workplace, IT, Travel, etc.
• Maintain accurate reporting records to track trends and identify which incidents may require additional support/resources.
• Work directly with GP&S s Regional Protective Services Managers to ensure they are informed and properly supported for employee crises taking place in their respective regions, especially those that could have broader impact on our facilities security posture.
• Ensure GP&S s guidance and response actions are aligned with Accenture s Policies.
• Bachelor s degree in security & safety management, Risk Management, Crisis Management, Organizational Leadership, Behavioral Science, or relevant field.
• Minimum of 10 years experience working in emergency response/crisis management, and at least 5 years of working with behavioral threat assessment and management.
• Minimum of 3 years experience working directly with corporate support functions such as Human Resources, Legal, Workplace, etc.
• Minimum of 3 years experience with Microsoft Office products and programs, including Word, Excel, and PowerPoint.
• Preferred Skills.
• Excellent organization, analytical, and communication skills.
• Calm under pressure and ability to provide clear guidance and direction during stressful situations.
• Rapport and influence building skills.
• Stake Holders management and relationship building.
• Excellent customer service.
• Ability to learn quickly and to multitask; be adaptable and flexible.
• Ability to adhere to timelines and deadlines with effective time management skills.
• Must be able to work with and protect highly confidential information.
• Demonstrated ability to influence cross-functional and cross-regional teams to drive collaboration and strategic outcomes for business.
• Ability to analyze operational data and summarize for leadership to make informed decisions.
• Comfortable with ambiguity with the ability to drive towards clarity for positive impact.
• Language skills preferred.
• APATAP CTM certification, ASIS CPP certification, DHS TERC certification.
• Other requirements: Ability to work non-standard hours, be on call (24X7), including weekends and holidays as required. Ability to travel 25% of the time. You will also have opportunities to hone your functional skills and expertise in an area of specialization.
• We offer a variety of formal and informal training programs at every level to help you acquire and build specialized skills faster. Learning takes place both on the job and through formal training conducted online, in the classroom, or collaboration with teammates. The sheer variety of work we do, and the experience it offers, provides an unbeatable platform from which to build a career.
• Accenture is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion, or belief, ethnic or national origin, disability, age, citizenship, marital, domestic, or civil partnership status, sexual orientation, gender identity, or any other basis as protected by applicable law.
• About Accenture.
• Accenture is a leading global professional services company that helps the world s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world s leaders in helping drive that change, with strong ecosystem relationships.
• We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360 value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360 value we create for our clients, each other, our shareholders, partners and communities.
• Visit us at www.accenture.com.
• Equal Employment Opportunity Statement.
• We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.

Skills:

Legal

Job type:

Full-time

• Handover & Documentation: Coordinate the preparation and distribution of "Transfer Boxes" (welcome kits, keys, manuals, and legal documents) to new co-owners..
• Operational Support: Assist the Building Manager in supervising onsite staff, including security, cleaning, and technical teams, to maintain premium building standards..
• Customer Relations: Serve as the first point of contact for residents. Handle inquiries, complaints, and service requests with a high level of professionalism..
• Administrative Tasks: Assist in managing the Juristic Person s records, including co-owner databases, financial petty cash, and official correspondence..
• QualificationsEducation: Bachelor s Degree in Business Administration, Hotel Management, Liberal Arts, or a related field..
• Experience: At least 2-3 years of experience in Property Management..
• Mandarin Chinese: Fluent (HSK 5 or above preferred). Must be able to explain complex property rules to Chinese co-owners..
• English: Advanced (TOEIC 750+ or equivalent). Proficient in professional email writing and verbal communication..
• Technical Skills: Proficient in Microsoft Office (Word, Excel, PowerPoint). Familiarity with Property Management Software is a plus..
• Excellent interpersonal and "Service Mind" attitude.
• Availability: Must be able to work 6 days a week (or according to the shift rotation common in property management)..
• Employment Type: 1-Year Fixed-Term Contract (Renewable).

Experience:

2 years required

Skills:

Mechanical Engineering, English

Job type:

Full-time

• NVMS is a solutions sales and support provider that provides a high technology service to enable our clients to better manage their plant and equipment in a safe, practical and cost effective manner.
• We specialise in the area of Pressure instruments, Electrical, condition & performance monitoring, sales and supports, customised hardware and software solutions, site installation commissioning and support of monitoring systems, and practical instrument training.
• Our reputation for the highest quality, best value in the industry is born of a culture that "takes excellent care of our customers.".
• Mechanical Engineer (Vibration and Monitoring Solutions).
• Due to our expanding opportunities in the Thailand region, we are seeking a Mechanical Engineer for Vibration and Monitoring services..
• Electrical Solutions/products Sale experiences for minimum 2 years.
• Bachelor s degree in engineering (Mechanical/Electrical/Instrument Engineering or relevance).
• Any background of Vibration & Monitoring installation is advantage.
• Able to work independently for Mechanical & Electrical installation and configuration.
• Any background of Vibration, Asset monitoring, able to use AutoCAD are advantages.
• Good writing, listening, and speaking English are preferences.
• Can be based in Rayong or Bangna office.
• Able to travel around the country and oversea.
• A high regard for safety and health at all times..
• Why NVMS?.
• As an employee you will enjoy a friendly, professional, and high-performance culture where you will be exposed to continual career opportunities. This is a great opportunity to contribute to an already successful organisation during an exciting time of growth and change..
• Minimum 2 years of technical sales experience, in the field of industrial/power plant/Main Contractor/Project Consultant.
• Excellent about Electrical transmission/districution System.
• Knowledgeable about Electrical solutions for transmission/distribution system.
• Excellent customer relationship skills.
• Experience in oil and gas, power, general industry.
• Job Function:.
• Design, Engineering, Installing & Configuring Services.
• Customer visit regularly for Bangkok, Chonburi, Rayong and other provinces, and Lao PDR.
• Site survey.
• Services price estimation.
• Report to Sales Manager/General Manager.
• Job Location: Bangkok > Bangna/Rayong, Rayong Office (Map-Tapud).
• Empl. Term: Full Time.
• Salary Details: Monthly THB.
• negotiable.
• Keywords: Technical Sales Engineer.

Experience:

No experience required

Skills:

Accounts Receivable, Excel, English

Job type:

Full-time

• Prepare and maintain AR documentation, including billing records and receipts.
• Track customer payment status and follow up on outstanding items as needed.
• Assist in reconciling AR transactions with system records.
• Boutique Sales Support.
• Manage daily boutique sales documentation and ensure completeness of transaction records.
• Summarize daily sales reports and support sales-related inquiries.
• Organize and file sales slips, invoices, and related supporting documents.
• Inventory Support.
• Assist with periodic physical inventory counts and cycle counts.
• Record stock movements and maintain inventory transaction logs.
• Prepare supporting schedules for inventory valuation and adjustments.
• General Administration & Month-End Tasks.
• Maintain well-organized filing systems for AR, boutique, and inventory documents.
• Create and update simple Excel schedules to track key data.
• Support the Accounting Manager with routine finance administration and month-end data preparation as assigned.

Experience:

7 years required

Skills:

Compliance

Job type:

Full-time

• Define and govern process support frameworks and standards.
• Oversee process performance, KPIs, and compliance.
• Lead process optimization and continuous improvement initiatives.
• Manage cross-functional stakeholders and dependencies.
• Ensure process risks and issues are identified and mitigated.
• Coach and develop process support teams.
• 7-12 years of experience in process management or operations roles.
• Strong understanding of process improvement methodologies (Lean, Six Sigma, etc.).
• Excellent stakeholder and changing management skills.
• If you can demonstrate that you meet the criteria above, please contact us as soon as possible.
• The exceptional EY experience. It s yours to build.
• EY | Shape the future with confidence.
• EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.
• Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.

Experience:

1 year required

Skills:

Laboratory equipment calibration, English

Job type:

Full-time

• procedures.
• Prepare samples, reagents, and solutions according to established protocols.
• Interpret, analyze, and accurately report test results in a timely manner.
• Ensure compliance with laboratory safety standards, quality systems, and regulatory
• Maintain laboratory equipment, perform basic troubleshooting, and coordinate calibration or
• maintenance as needed.
• Document test methods, results, and project activities clearly and accurately.
• Support product development, process improvement, or customer-specific testing activities.
• Participate in project work, managing assigned tasks and timelines.
• Identify analytical issues and contribute to root-cause analysis and problem-solving efforts.
• Collaborate with internal teams to address technical challenges and improve laboratory
• efficiency.
• Provide data MSDS and D&I of products for sale staff e.g. Update MSDS and D&I.
• and prepare to Thai version.
• Work with Department of Industrial works for Hazardous Materials License.
• Procedure of test methods and provide instruction where needed.
• Procedure of technical service works and provide instruction where needed.
• 5S and prepare documents for ISO/9001 system.
• Make sales and service calls with District Sales Managers and Distributors as needed.
• Participates in the evaluation of new chemicals and qualifying lab equipment or test
• apparatus.

Job type:

Full-time

• Define TMO governance, operating model, and standards.
• Oversee transformation roadmap, milestones, and benefits tracking.
• Manage executive stakeholders and steering committees.
• Identify transformation risks and ensure mitigation plans.
• Drive alignment across business, technology, and operations.
• Lead and develop TMO support teams.
• 10+ years of experience in transformation, PMO, or strategy execution roles.
• Strong executive communication and stakeholder management skills.
• Experience in enterprise-wide transformation programs.
• If you can demonstrate that you meet the criteria above, please contact us as soon as possible.
• The exceptional EY experience. It s yours to build.
• EY | Building a better working world.
• EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.
• Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.

Experience:

7 years required

Skills:

DevOps

Job type:

Full-time

• Lead product support teams and define support operating models.
• Own product incident management, escalation, and resolution.
• Collaboration with Product Owners and Engineering on backlog prioritization.
• Define SLAs, support KPIs, and service performance reporting.
• Drive root-cause analysis and preventive actions.
• Oversee release readiness and post-deployment reviews.
• Manage stakeholder communication for product issues and risks.
• 7-12 years of experience in product or application support roles.
• Strong leadership and stakeholder management skills.
• Experience with Agile delivery and DevOps Environments.
• Solid understanding of digital products and platforms.
• If you can demonstrate that you meet the criteria above, please contact us as soon as possible.
• The exceptional EY experience. It s yours to build.
• EY | Shape the future with confidence.
• EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.
• Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.

Skills:

Finance, Financial Analysis

Job type:

Full-time

• Lead small scale projects and assist in financial analysis to evaluate Sales/Customer Team performance.
• Analyze sales data to identify trends and opportunities.
• Collaborate with cross-functional teams to ensure accurate financial reporting and analysis.
• Contribute to the preparation of financial reports, presentations, and forecasts.
• Support in evaluating sales strategies for profitability.
• Ensure compliance with financial policies, procedures, and regulatory requirements.
• Job Qualifications.
• Basic understanding of finance and accounting principles.
• Strong analytical skills with the ability to interpret financial data.
• Proficiency in Microsoft Excel for data analysis.
• Good communication skills to effectively collaborate with cross-functional teams.
• Detail-oriented with a focus on accuracy in financial analysis.
• Ability to learn new skills and adapt quickly to changing environments.
• Bachelor's degree in Finance, Accounting, or a related field.
• About us.
• We produce globally recognized brands and we grow the best business leaders in the industry. With a portfolio of trusted brands as diverse as ours, it is paramount our leaders are able to lead with courage the vast array of brands, categories and functions. We serve consumers around the world with one of the strongest portfolios of trusted, quality, leadership brands, including Always , Ariel , Gillette , Head & Shoulders , Herbal Essences , Oral-B , Pampers , Pantene , Tampax and more. Our community includes operations in approximately 70 countries worldwide.
• Visit http://www.pg.com to know more.
• Our consumers are diverse and our talents - internally - mirror this diversity to best serve it. That is why we re committed to building a winning culture based on Inclusion and our ideal candidate is passionate about the same principle: you will join our daily effort of being in touch so we craft brands and products to improve the lives of the world s consumers now and in the future. We want you to inspire us with your unrivaled ideas.
• We are committed to providing equal opportunities in employment. We do not discriminate against individuals on the basis of race, color, gender, age, national origin, religion, sexual orientation, gender identity or expression, marital status, citizenship, disability, veteran status, HIV/AIDS status, or any other legally protected factor.
• Job Schedule.
• Full time
• Job Number.
• R000142708
• Job Segmentation.
• Entry Level

Experience:

2 years required

Skills:

Business Development, YouTube

Job type:

Full-time

• Bachelor's degree or equivalent practical experience.
• 2 years of experience in digital advertising, consultative sales, digital media sales, business development, online media environment, or digital marketing roles.
• 6 years of experience in sales and business development, product marketing, digital media, technology sales or agency.
• Experience using Google and YouTube advertising solutions.
• Experience in business development, client relationship management and servicing, and consultative selling.
• Knowledge of Thailand marketing and the media industry.
• Understanding of industry wide digital advertising and media products.
• Businesses of all shapes and sizes rely on Google s unparalleled advertising solutions to help them grow in today's dynamic marketing environment. You bring a passion for sales, knowledge of online media, and commitment to maximize customer success. You act like an owner, move with velocity through change, finding innovative and strategic ways to consistently deliver extraordinary and incremental outcomes for both Google and your customers. You build trusted relationships with customers, uncovering their business needs and translating them into powerful solutions to achieve their most ambitious goals. You achieve as a team with sellers, shape the future of advertising in the AI-era, and make a real impact on the millions of companies and billions of users that trust Google with their most important goals.
• As an Account Manager, you will provide advertising solutions to consumers and businesses. You will working closely with the Industry Manager and Cross-Functional teams to develop Google's marketplace, you will combine a passion for the industry and demonstrated fluency in the language of media with effective presentation and communication skills. You will manage the relationships with clients and agencies, identifying, educating and developing clients in order to drive their business growth.
• Google's Large Customer Sales (LCS) teams are strategic partners and industry thought leaders to the world's leading brands and agencies. We continuously challenge how customers think about their business and how Google can support growth. We focus on helping these players navigate profound industry shifts and drive outsized business performance by competitively selling Google's full suite of advertising solutions across Search, YouTube, Measurement, and more. As a member of our LCS team, you'll have the unique opportunity to sell at the forefront of technology, collaborating with executives, influencing market-shaping strategies, and delivering tangible results that significantly impact major global businesses and drive the growth of Google.
• Engage and influence key customer stakeholders by leading strategic meetings to uncover marketing goals and key performance indicators, translating them into actionable campaign strategies.
• Drive exceptional campaign results, quantify business impact, and demonstrate value to customers, maintaining account hygiene.
• Build and pitch data-driven solutions to maximize customer value through Google s advertising solutions, handle objections, and ultimately achieve sales growth goals.
• Analyze campaign data, ensuring performance is accurately tracked, and delivering measurable results aligned with customer objectives.
• Monitor performance data to extract key insights, identifying and cultivating qualified promote opportunities to drive future customer growth and build pipelines.
• Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.

Experience:

1 year required

Skills:

Project Management, English

Job type:

Full-time

• Former Ivy League and Top 20 admissions officers to rigorously review and refine applications.
• Professors and PhD teaching fellows from leading universities to guide students through original, independent research with pathways to selective peer-reviewed publication or conference presentation.
• Past ISEF winners and judges who coach students to compete for state, national, and international science fair awards.
• Capstone project mentors who help students design and scale leadership initiatives with real-world impact, measurable outcomes, and credible external validation.
• We re backed by leading VC firms, including Tiger Global, Heal Partners, IceHouse Ventures, and Movac, and recently closed a USD $40M Series D funding round at a USD $640M valuation. We now operate across 21 markets worldwide, including the US, Canada, UK, Singapore, Japan, Hong Kong, Australia, and New Zealand.
• What are the main responsibilities for this role?.
• Coordinate, engage and facilitate the student s journey with Crimson to help them achieve their goals (this crux of the service will be provided by Crimson s world-class Strategists, Tutors and Mentors who contribute to a personalized student roadmap).
• You will be the main point of contact for students and parents, and be the link between them and the wider Crimson team.
• Advise the team on possible value add solutions to support the student.
• Provide the global team insights into local cultural nuances and demands.
• Keep up to date on student s progress, and report back to the team regularly.
• Proactively manage and foresee issues by resolving complaints or escalations in a timely manner.
• What we are looking for?.
• 1-2 years experience in customer service, project management, account management or transferable role.
• Ability to build strong customer relationships with families through excellent customer service, high cultural awareness and adaptability.
• High level of resilience and ability to thrive in a fast-paced startup environment.
• Strong problem-solving skills, with the ability to manage a range of internal and external stakeholders.
• Outstanding organizational skills, with excellent written and verbal communication skills.
• Collaborative, with an openness to give and receive feedback.
• Why work for Crimson?.
• Rapidly growing start up, with a flexible working environment where you will be empowered to structure how you work.
• Limitless development and exposure - our internal promotions/role changes made up 33% of all recruitment last year.
• Radical Candor is a feedback approach we live by.
• We re a global player with 28 markets (and growing) across the globe. Most roles have the option to work from one of our many offices or remotely!.
• If you're passionate about growing in a fast-paced, collaborative environment, and want to work with cutting-edge technology then we'd love to hear from you!.
• Please keep an eye on your spam / junk email folder for correspondence from Team Tailor.

Experience:

7 years required

Skills:

Business Development, Problem Solving, Quantitative Analysis, English

Job type:

Full-time

• Bachelor s degree or equivalent diploma.
• Dynamic leader with experience and passion for managing large and diverse teams across multiple workflows in a fast-paced environment, able to deal with rapid change and ambiguity.
• Minimum 2+ years' of people management experience as a Sr Manager in Fraud and Risk Operations in Payment System that includes Fraud chargebacks, Customer Complaints and Escalations too.
• Strategic thinker with strong analytical and problem-solving skills.
• 10+ years of experience in operations, preferably in BPO/ITES industry.
• 7+ years of people management experience, including managing managers, and a strong desire to develop team members.
• Empathy for the Social community platform users and passion to create an exceptional user experience and provide outstanding support.
• Excited to be part of a global operations teams, design effective business operations, tackle complex problems, and develop individual team members.
• Adaptable and energized by a fast-paced environment; Significant experience in a complex fast paced environment.
• Excellent written and verbal communication skills.
• Having high cultural awareness of political and social situations is a plus!.
• Proficiency in English.
• Build a positive relation with Client in order to create new business opportunities.
• Identify potential risks and opportunities of improvement in the process and suggest solutions.
• Responsibilities:Manage the overall performance and governance of the Statements of Work (together with Vendor Account Management / Business Development). Manage the day-to-day operations in accordance with requirements and SLAs set out in SOW. Prompt identification and resolution of Service delivery issues including implementation of preventative measures. Transition management during set up phase or expansion phases.
• Establish the Vendor infrastructure necessary to perform the Services, including all technology, financial, human resources, security, facilities and communication resources. Install all Service delivery processes and Service Level reporting mechanisms.
• Provide exceptional people management, mentorship and career development to members of the team, including Managers, TLs, and Agents, achieve low attrition levels and high employee engagement. Flag and escalate business risks timely to the Client and Stake holders.
• Lead the group of Managers and drive process deliveries and process excellence through consistent monitoring and critical inputs.
• Ability to Deep Dive on customer complaints and appeal cases received from business line including user appeal document, user analysis and trend analysis.
• Ability to Deep Dive on completed transactions that being flagged with high-risk flag for post manual review to evaluate if is a potential fraud, and instantly share fraud trend to fraud strategy team. Strictly following chargeback operation standard SOP and requirement to handle representment case.
• Ability to guide the team on completing the chargeback cases within SLA/Pre-set time given, ensuring all the representment documents are gathered correctly and match the case with chargeback reason.
• Provide mentorship, guidance and career development to direct reportees and members of their team. Lead a high-performing team through an exciting transition to build problem solving, critical thinking, analytical and technical capabilities which will enable the department to develop deeper, more scalable solutions.
• Establish team goals and work with direct reports on strategies for executing, measuring progress and sharing results. Deliver projects involving quantitative analysis, industry research, and strategy development, working directly with global cross-functional teams to problem solve analytical approaches and develop solutions.
• Identify actionable insights, suggest recommendations, and influence team strategy through effective communication.
• Protect Clients ecosystem, prevent fraudulent activity, enforce our TOS and policies, ensuring compliance across a global user base of millions.
• Drive Managers and Operations teams to deliver value adds, continuous improvements, and productivity/quality gains.
• Streategize and execute Client/Leadership directions and decisions following the change management process.
• Mantain an effective Client relationship with proactive communication followed by POA and closed loop.

Experience:

7 years required

Skills:

Business Development, Problem Solving, Quantitative Analysis, English

Job type:

Full-time

• Bachelor s degree or equivalent diploma.
• Dynamic leader with experience and passion for managing large and diverse teams across multiple workflows in a fast-paced environment, able to deal with rapid change and ambiguity.
• Minimum 2+ years' of people management experience as a Sr Manager in Fraud and Risk Operations in Payment System that includes Fraud chargebacks, Customer Complaints and Escalations too.
• Strategic thinker with strong analytical and problem-solving skills.
• 10+ years of experience in operations, preferably in BPO/ITES industry.
• 7+ years of people management experience, including managing managers, and a strong desire to develop team members.
• Empathy for the Social community platform users and passion to create an exceptional user experience and provide outstanding support.
• Excited to be part of a global operations teams, design effective business operations, tackle complex problems, and develop individual team members.
• Adaptable and energized by a fast-paced environment; Significant experience in a complex fast paced environment.
• Excellent written and verbal communication skills.
• Having high cultural awareness of political and social situations is a plus!.
• Proficiency in English and Thai is highly preferred (depends on the market assignment).
• Build a positive relation with Client in order to create new business opportunities.
• Identify potential risks and opportunities of improvement in the process and suggest solutions.
• Responsibilities:Manage the overall performance and governance of the Statements of Work (together with Vendor Account Management / Business Development). Manage the day-to-day operations in accordance with requirements and SLAs set out in SOW. Prompt identification and resolution of Service delivery issues including implementation of preventative measures. Transition management during set up phase or expansion phases.
• Establish the Vendor infrastructure necessary to perform the Services, including all technology, financial, human resources, security, facilities and communication resources. Install all Service delivery processes and Service Level reporting mechanisms.
• Provide exceptional people management, mentorship and career development to members of the team, including Managers, TLs, and Agents, achieve low attrition levels and high employee engagement. Flag and escalate business risks timely to the Client and Stake holders.
• Lead the group of Managers and drive process deliveries and process excellence through consistent monitoring and critical inputs.
• Ability to Deep Dive on customer complaints and appeal cases received from business line including user appeal document, user analysis and trend analysis.
• Ability to Deep Dive on completed transactions that being flagged with high-risk flag for post manual review to evaluate if is a potential fraud, and instantly share fraud trend to fraud strategy team. Strictly following chargeback operation standard SOP and requirement to handle representment case.
• Ability to guide the team on completing the chargeback cases within SLA/Pre-set time given, ensuring all the representment documents are gathered correctly and match the case with chargeback reason.
• Provide mentorship, guidance and career development to direct reportees and members of their team. Lead a high-performing team through an exciting transition to build problem solving, critical thinking, analytical and technical capabilities which will enable the department to develop deeper, more scalable solutions.
• Establish team goals and work with direct reports on strategies for executing, measuring progress and sharing results. Deliver projects involving quantitative analysis, industry research, and strategy development, working directly with global cross-functional teams to problem solve analytical approaches and develop solutions.
• Identify actionable insights, suggest recommendations, and influence team strategy through effective communication.
• Protect Clients ecosystem, prevent fraudulent activity, enforce our TOS and policies, ensuring compliance across a global user base of millions.
• Drive Managers and Operations teams to deliver value adds, continuous improvements, and productivity/quality gains.
• Streategize and execute Client/Leadership directions and decisions following the change management process.
• Mantain an effective Client relationship with proactive communication followed by POA and closed loop.

Experience:

8 years required

Skills:

Finance, SAP, Procurement

Job type:

Full-time

• Proactively engage with customers, ensuring they achieve lifetime business value and success with their SAP solutions. This role accelerates value attainment and orchestrates critical activities, fostering customer satisfaction and growth while minimizing churn risk.
• Develop and implement account strategies and consumption plans that drive customer outcomes; and thus, lead to customer renewing their subscriptions.
• Build trusted executive relationships and earn trusted advisor status with customers ...
• Leverage data & tools to track and manage targeted adoption and consumption activities leveraging customer business objectives, including Relationship Assessments and Outcome Success Plans.
• Act as primary point of escalation for customers account issues.
• Facilitate community connections and identify expansion opportunities at customer to drive ongoing value and growth SAP footprint through expansion of licenses or services.
• What you ll bring.
• 8+ years experience in either Sales, Pre-Sales, Services or Solution/Product Management.
• 8+ years experience in with cloud software solutions and delivery models, specifically in finance and spend management solutions or as a practitioner.
• Strong executive presence and relationship building skills, particularly with finance and procurement leaders.
• Experience and knowledge of finance and spend management business models, strategies, and line of business processes is preferred.
• Responsible for delivery of outcomes of complex and innovative functional issues integrating client needs, strategic business goal of the function and financial objectives involved in directing the implementation and execution of functional business plans integrating functional and financial objectives.
• Proven ability to handle difficult customer situations and discuss challenges with customer executives.
• Commercial/deal support skills.
• Relationship-driven mindset with excellent verbal and non-verbal communication skills.
• Experience driving renewals, expansions, and up-sells of subscription or perpetual license-based finance and spend management solutions.
• Ability to apply risk-mitigation strategies to customer situations.
• Bachelor's degree or equivalent required.
• MBA or related post-Bachelor qualification is preferred.
• Professional Skills.
• Business Acumen.
• Complex Problem Solving.
• Effective Communication.
• Customer Orientation.
• Establish Trust.
• Influencing Skills.
• Following SAP Solution Skills are preferred.
• O Planning & Consolidation (SAC-Planning and Group Reporting).
• O Treasury & Cash Management (including Cash management).
• O Billing, Revenue & Innovation management (BRIM).
• O Global Trade & Tax.
• O Governance Risk and Compliance (GRC).
• Role Specific Skills.
• Customer Value Journey Alignment.
• Account Governance.
• Account Strategy.
• Customer Success Management.
• Customer Retention.
• Solution Adoption Strategy.
• Customer Expansion.
• Relationship Building.
• Technology Solution Adoption.
• Overcoming Objections.
• Finance and Spend Management Domain Expertise.
• Procurement Process Optimization.
• BSO2X.
• Bring out your best
• SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.
• We win with inclusion.
• SAP s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone - regardless of background - feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.
• SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: [email protected].
• For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.
• Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements.
• Successful candidates might be required to undergo a background verification with an external vendor.
• AI Usage in the Recruitment Process For information on the responsible use of AI in our recruitment process, please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process.Please note that any violation of these guidelines may result in disqualification from the hiring process.

Experience:

5 years required

Skills:

Business Development, YouTube

Job type:

Full-time

• Bachelor's degree or equivalent practical experience.
• 5 years of experience in digital advertising, consultative sales, digital media sales, business development, online media environment, or digital marketing role.
• Experience in sales and business development, product marketing, digital media, technology sales or agency.
• Experience in business development, client relationship management and servicing, and consultative selling.
• Experience using Google and YouTube advertising solutions.
• Knowledge of Thailand marketing and the media industry.
• Understanding of industry wide digital advertising and media products.
• Businesses of all shapes and sizes rely on Google s unparalleled advertising solutions to help them grow in today's dynamic marketing environment. You bring a passion for sales, knowledge of online media, and commitment to maximize customer success. You act like an owner, move with velocity through change, finding innovative and strategic ways to consistently deliver extraordinary and incremental outcomes for both Google and your customers. You build trusted relationships with customers, uncovering their business needs and translating them into powerful solutions to achieve their most ambitious goals. You achieve as a team with sellers, shape the future of advertising in the AI-era, and make a real impact on the millions of companies and billions of users that trust Google with their most important goals.
• As an Account Manager, you will provide advertising solutions to consumers and businesses. You will be working closely with the industry manager and cross-functional teams to develop Google's marketplace. You will combine a passion for the industry and demonstrate fluency in the language of the media with effective presentation and communication skills. You will manage the relationships with clients and agencies, identifying, educating and developing clients in order to drive their business growth. Google's Large Customer Sales (LCS) teams are strategic partners and industry thought leaders to the world's leading brands and agencies. We continuously challenge how customers think about their business and how Google can support growth. We focus on helping these players navigate profound industry shifts and drive outsized business performance by competitively selling Google's full suite of advertising solutions across Search, YouTube, Measurement, and more. As a member of our LCS team, you'll have the unique opportunity to sell at the forefront of technology, collaborating with executives, influencing market-shaping strategies, and delivering tangible results that significantly impact major global businesses and drive the growth of Google.
• Engage and influence key customer stakeholders by leading strategic meetings to uncover marketing goals and key performance indicators, translating them into actionable campaign strategies.
• Drive exceptional campaign results, quantify business impact, and demonstrate well-developed value to customers, maintaining account hygiene.
• Build and pitch data-driven solutions to maximize customer value through Google s advertising solutions, manage objections, and ultimately achieve sales growth goals.
• Analyze campaign data, ensuring performance is accurately tracked, and deliver measurable results aligned with customer objectives.
• Monitor performance data to extract key insights, identify and cultivate qualified upsell opportunities to drive future customer growth and build pipeline.
• Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.

Skills:

Risk Management, Compliance, Project Management, English

Job type:

Full-time

• Being a Business Partner to manage end to end Supply Chain with various stakeholders such as Commercials, Demand Hub, Supply Hub, Logistics Control Center, Import Control Tower, Customs Broker and Distributor to ensure stock availability and supply continuity to serve customers and patients in Thailand.
• Management of Customer Service, order processing, on-time-in-full delivery through distributor.
• Management of warehouse and distribution through distributor.
• Management of Inventory/ SLOB, write off and provisions.
• Management of inbound shipments, customs clearance and importation process through Import Control Tower and Customs Broker.
• Management of new product launch, pack change and local repacking.
• Management of P&L and savings.
• Oversight Third Party Logistics Services Providers and performance management.
• Risk management.
• Management of safety, quality, and compliance.
• Work with cross functions in Local, Regional, and external parties to deliver performance and services.
• Project Management.
• Continuous improvement i.e. portfolio/inventory optimization, cost efficiency, waste reduction, digitalization, automation and Gen AI..
• Why You?.
• This role is based on-site in Thailand with a hybrid working arrangement available after probation, subject to business needs. You will join a supportive team that values learning and personal development. You will have clear chances to grow into broader supply chain, operations or commercial roles.
• Basic Qualification.
• Minimum Bachelor s Degree in related field of study.
• 8 years and above experiences in Supply Chain Management roles.
• Experienced / excellent knowledge in end to end Supply Chain Management (i.e. demand forecasting, supply planning, logistics and import, warehouse & distribution, customer services etc.).
• Experienced in managing and oversight Third Party Logistics Providers and Performance Management.
• Excellent communication in English.
• Excellent interpersonal skills.
• Strong data literacy and analytics.
• Strategic thinking.
• Problem solving, exception management.
• Stakeholder and people management.
• Continuous improvement mindset.
• Transformation with digitalization, process automation, robotics and Gen AI.
• Preferred Qualification
• If you have the following characteristics, it would be a plusExperience working in the healthcare, pharmaceutical, or fast-moving consumer goods sectors.
• Knowledge of warehouse management systems and transport management systems.
• Experience with continuous improvement methods such as Lean or Six Sigma.
• Formal supply chain or logistics certification.
• Familiarity with import/export regulations and customs processes in Thailand.
• Track record of delivering projects that improved service levels or reduced costs.
• What success looks likeHigh on-time-in-full delivery rates and low order error rates.
• Positive customer feedback and strong internal stakeholder relationships.
• A motivated, well-trained customer service team achieving clear KPIs.
• Reduced logistics costs through improved processes and partner management.
• How to apply
• If this role speaks to you, please submit your CV and a short cover letter explaining how your experience matches the role. We are excited to hear how you can contribute to our mission and grow with us.
• Why GSK?.
• Uniting science, technology and talent to get ahead of disease together.
• GSK is a global biopharma company with a purpose to unite science, technology and talent to get ahead of disease together. We aim to positively impact the health of 2.5 billion people by the end of the decade, as a successful, growing company where people can thrive. We get ahead of disease by preventing and treating it with innovation in specialty medicines and vaccines. We focus on four therapeutic areas: respiratory, immunology and inflammation; oncology; HIV; and infectious diseases - to impact health at scale.
• People and patients around the world count on the medicines and vaccines we make, so we re committed to creating an environment where our people can thrive and focus on what matters most. Our culture of being ambitious for patients, accountable for impact and doing the right thing is the foundation for how, together, we deliver for patients, shareholders and our people.
• We are committed to creating an inclusive workplace and providing equal opportunities for all applicants. We embrace an agile working culture across our roles, so if flexibility is important to you please discuss opportunities with our hiring team. If you need any adjustments to the recruitment process to help you demonstrate your strengths and capabilities, contact [email protected]. Please note this email is for adjustment requests only; for other enquiries please use our standard contact channels.
• Important notice to Employment businesses/ Agencies.
• GSK does not accept referrals from employment businesses and/or employment agencies in respect of the vacancies posted on this site. All employment businesses/agencies are required to contact GSK's commercial and general procurement/human resources department to obtain prior written authorization before referring any candidates to GSK. The obtaining of prior written authorization is a condition precedent to any agreement (verbal or written) between the employment business/ agency and GSK. In the absence of such written authorization being obtained any actions undertaken by the employment business/agency shall be deemed to have been performed without the consent or contractual agreement of GSK. GSK shall therefore not be liable for any fees arising from such actions or any fees arising from any referrals by employment businesses/agencies in respect of the vacancies posted on this site.