Experience:

No experience required

Skills:

Service-Minded, English, Thai

Job type:

Full-time

Salary:

negotiable, commission paid with salary

• We are seeking a service-minded Customer Support Officer to become part of our organization. As the fastest growing platform in our category, the pressure is high but so are the rewards. We are a passionate, hard-working team and we strive to enable better careers for talented professionals in Thailand.
• Identifying customers' needs, clarify information, research every issue and providing professional solutions.
• Mailing greetings and introduction.
• Explaining and guiding customers how to use company dashboard.
• Calling to build sustainable relationships and engage customers.
• Analyze performance of previous job listings on a weekly basis and coordinate with related AEs on results.
• Adjust the job positions posted by clients to improve performance and to provide better results when required.
• Managing incoming calls and customer service inquiries.
• Generate sales leads.
• Bachelor's Degree in any fields.
• Fluent in Thai & English.
• Good Communication Skills.
• Service Minded.
• Experienced in Customer Service is a plus.