Skills:

Assurance, Automation, Javascript

Job type:

Full-time

• Develop Automated Test Scripts: - Create and maintain test scripts for different modules of the super app. - Utilize scripting languages like JavaScript, Python, or Java and tools like Selenium, Appium, and Cypress.
• Continuous Integration/Continuous Deployment (CI/CD) Support: - Integrate automated tests within the CI/CD pipelines using platforms like Jenkins, GitLab CI, or Travis CI. - Ensure rapid and reliable deployments with comprehensive test coverage.
• Test Planning and Design: - Collaborate with product managers and developers to unde ...
• Performance Testing: - Use tools like JMeter or LoadRunner to simulate load and gauge system performance. - Identify bottlenecks and work with development teams to optimize performance.
• Defect Tracking and Reporting: - Document and report bugs and issues effectively using tools like JIRA or Bugzilla. - Track defect resolution progress and verify fixes.
• Version Control Systems: - Utilize version control tools like Git to manage test scripts and collaborate with other team members.
• Cross-Platform Testing: - Ensure the super app functions seamlessly across various operating systems and devices. - Use emulators, simulators, or real devices for comprehensive testing.
• Compliance and Security Testing: - Adhere to data protection regulations and perform security testing. - Collaborate with security teams to test for vulnerabilities and ensure data privacy.
• Data Management in Testing: - Handle test data effectively, ensuring data consistency and security. - Use databases and cloud storage solutions for managing test data.
• Documentation and Training: - Document test strategies, processes, and results clearly. - Provide training and guidance to junior QA staff or stakeholders as necessary.
• Collaboration with Cross-Functional Teams: - Work closely with developers, product managers, and UX/UI designers to address issues early in the development cycle. - Participate in agile ceremonies like sprint planning, stand-ups, and retrospectives.
• Innovation and Improvement: - Continuously look for ways to enhance testing processes through new tools, techniques, or methodologies. - Stay updated with the latest trends in QA automation and implement best practices.

Skills:

Research, English

Job type:

Full-time

• Develop customer research from beginning: proposal, questionnaire, discussion guide, graph/diagram, presentation including competitive analysis.
• Extract customer insights as well as deep analysis of customer data into actionable engagement projects/campaigns.
• Present convincing research results and engagement project / campaign for all level staff members.
• Work closely with all stakeholders for driving more engagement with our customers and more usage/profitability.
• Collaborate with the data analytics team in order to extract customer insights and deliver customer engagement projects/campaigns.
• Drive customer engagement with research results and data analysis.
• Proficient in Thai.
• Experience performing customer research to understand customer needs and behaviors.
• Strong analytical skills and a demonstrated ability to use data to drive decision making for more customer engagement.
• Outstanding written and oral communication skills both Thai and English with strong personal presence, and being able to communicate concepts and ideas to stakeholders at all levels.
• Able to influence decision-making at all levels within an organization, and in a variety situations.
• Passionate about mobile user experience with an obsessive attention to detail.
• Work Location: True Digital Park.

Skills:

Project Management, Creativity, Industry trends

Job type:

Full-time

• Creative Vision: Develop a compelling creative vision that aligns with the app s brand identity and business goals, ensuring a consistent and engaging user experience.
• Team Leadership: Lead and mentor a team of designers, illustrators, and other creative professionals, fostering a collaborative and innovative environment.
• Design Strategy: Collaborate with senior management to set and execute design strategies that enhance the app s functionality and aesthetic appeal.
• Cross-Department Collaboration: Work closely with product managers, developers, and marketers to integrate visual elements seamlessly across all platforms.
• Project Management: Oversee all phases of the design process, from concept to production, ensuring projects are completed on time and within budget.
• Quality Control: Ensure all visual content maintains high standards of quality and creativity, reviewing and approving final designs.
• Trend Analysis: Stay informed about industry trends and competitive landscape to keep the app s design cutting-edge and relevant.
• User Experience Enhancement: Prioritize user experience in the design process, striving for designs that are not only beautiful but also functional and user-friendly.
• Brand Development: Guide the evolution of the app s visual brand and identity, ensuring it remains strong and recognizable in all materials and interfaces.
• Creative Problem Solving: Address and resolve design challenges with innovative solutions that adhere to brand guidelines and enhance user satisfaction.
• Stakeholder Communication: Present design concepts and campaigns to stakeholders, articulating the rationale behind decisions and design choices effectively.
• Feedback and Iteration: Implement feedback and iterate on designs, refining concepts to meet objectives and exceed user expectations.
• Vendor Management: If necessary, manage relationships with external vendors or agencies to procure additional design services or resources.

Experience:

5 years required

Skills:

Compliance, Data Entry, Finance

Job type:

Full-time

• Conduct regular reconciliations of reports to ensure accuracy and completeness of financial records.
• Manage the payment process, including initiating payments, verifying payment details, and reconciling accounts payable transactions.
• Ensure compliance with relevant regulations and internal controls governing consignment transactions.
• Proceed financial transactions, including document review, data entry, and verification of transaction details.
• Serve as a point of contact for clients regarding consignment finance transactions, addressing inquiries, and providing assistance as needed.
• Collaborate with cross-functional teams, including procurement, finance (AR/AP), and operations, to support projects and initiatives.
• Work with different departments to understand the mechanics of coupons, campaigns and other e-commerce related features.
• Prepare regular reports for internal stakeholders and external partners as required.
• Perform other tasks as assigned.
• Bachelor s degree in accounting, finance, purchasing, economics or relevant fields.
• 5+ years of experience in finance operations.
• Experience working in or with e-commerce platforms is a plus.
• Excellent Microsoft Office proficiency is required.
• Able to communicate and coordinate with internal stakeholders.
• Ability to work under pressure and in a fast-paced environment.
• High sense of responsibility and high attention to detail.
• Location: True Digital Park, Bangkok.

Experience:

5 years required

Skills:

English

Job type:

Full-time

• Oversee the planning, execution, and monitoring of security-related projects.
• Coordinate with cross-functional teams to ensure successful project delivery.
• Develop project plans, schedules, and budgets, and track progress against established objectives.
• Communicate project status, risks, and issues to relevant stakeholders.
• Security Risk Management: Identify, assess, and prioritize security risks across the organization.
• Develop and implement risk mitigation strategies and controls.
• Monitor and report on the effectiveness of risk management activities.
• Collaborate with stakeholders to ensure a consistent approach to risk management across the organization.
• Establishment of Policies, Standards, and Procedures:Develop, review, and maintain security policies, standards, and procedures.
• Ensure alignment with regulatory requirements and industry best practices.
• Collaborate with stakeholders to promote the adoption and enforcement of security policies and standards.
• Provide guidance and support to the organization in the interpretation and implementation of security policies and procedures.
• Communication and Collaboration with Technology Team:Effectively communicate security issues and concerns to the technology team.
• Collaborate with the technology team to develop and implement solutions to address identified security issues.
• Provide ongoing support and guidance to the technology team regarding security best practices and risk mitigation.
• Foster a strong working relationship between the security governance function and the technology team to promote a culture of security awareness and collaboration.
• Essential Skills & PrerequisitesA positive, can-do attitude, who naturally expresses a high degree of empathy to others.
• Bachelor s degree in Information Security, Computer Science, or a related field.
• A minimum of 5 years of experience in information security, with a focus on security governance.
• Professional certifications such as CISSP, CISM, or CRISC are preferred.
• Strong understanding of information security principles, frameworks, and best practices.
• Experience in audit management, risk assessment, and policy development.
• Excellent project management and organizational skills.
• Strong communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams and communicate complex security issues in a clear and concise manner.
• Demonstrated ability to work independently and deliver results under tight deadlines.
• Talent to identify and create a broad vision for a security solution and to execute it.
• Systems Thinking - the ability to see how parts interact with the whole (big picture thinking).
• Proven experience of acting as the expert in project teams. PERSONAL SKILLS: Ability to explain your thoughts or findings also to non- technical professionals.
• Good command in written and spoken Thai and English language.
• Why Ascend Money?Contribute to a safer digital world.
• Gain hands-on experience with cutting-edge cybersecurity challenges.
• Grow your career in a dynamic, fast-moving environment.
• Don t miss this opportunity to be part of something big! Apply now and take the next step with Ascend Money.
• Apply Now: CLICK

Skills:

Purchasing, Research, Work Well Under Pressure

Job type:

Full-time

• Ensuring that all malfunctioning equipment is inspected and repaired in a timely manner.
• Providing day-to-day support for end user requests related to desktop software/hardware, printers, video conferencing and all IT related issues.
• Knowledge in MS O365, installation and troubleshooting.
• Knowledge in G-Suite or Google Workspace (Gmail, GSheet, GDrive, GDoc, Meet, etc.) and troubleshooting.
• Ticketing system management experience, managing tickets under SLA.
• 1st and 2nd tier level support.
• IT Asset Inventory Management.
• IT Purchasing Management experience.
• Keen in learning new technologies.
• Managing technical documentation / Instruction guide.
• Performs other related duties as assigned.
• Bachelor s degree in computer science, information technology, or related field.
• Internship period: Minimum to commit 4 months or more.
• Full Time Working Arrangement Internship.
• Ability to identify, research, and resolve technical problems.
• Flexible with change, work well under pressure and in a fast-paced environment.
• Basic knowledge of windows OS and mac OS.
• Self-motivated; work well independently and with a team.
• Strong communication (verbal & written) & customer-service skills.
• Strong work ethic and attention to detail.

Experience:

5 years required

Skills:

Research, Social media, Project Management, English

Job type:

Full-time

• Create & support PR strategy roadmap with outreach, research and related activities to uplift brand presence across media including online outlets.
• Write, edit and organize PR & communications documents, tracking news stories, researching industry opportunities, reports, etc.
• Find new opportunities for storytelling and manage corporate contents, press releases, executive briefing and presentation, integrate with business, social media, creative and agency teams.
• Brainstorming and implementing public relations and corporate/marketing communications strategies, plans and activities.
• Manage and supervise PR/communications agencies and broader marketing vendors.
• Plan, control and manage budget for PR / communication projects and related online/offline media buying and production.
• Supporting corporate and marketing communication works for both internal and external aspects.
• Support incident/crisis management and communications.
• Initiate and support Awards, Event and CSR plan.
• 5+ years of PR and communications experience, preferably with exposure in the field of Financial Services, FinTech, Banking or technology related fields either from agency and/or in-house.
• Very good command of English and Thai, both speaking and writing both in English.
• Able to take a brief, research for content and write pr & communications materials such as press release, fact sheets, media briefing documents, presentation, executive profiles, etc.
• Possess problem-solving skills and communication expertise.
• Highly organized with an ability to manage budgets and people.
• Proficient at managing multiple projects at a time.
• Have interest and experience working with media and key opinion leaders / influencers.
• Able to work odd hours and travel upcountry / abroad for business trip on weekend and holiday.
• Professional Competencies.
• Excellent storytelling.
• Very good command of English & Thai in both speaking and writing.
• Excellent project management and time management skill.
• Ability to multi-task and perform under pressure.
• Detail and result oriented.
• Self-driven and hard-working.
• Excellent communication and interpersonal skills.
• Creative, innovative, and always think out of the box.
• Enthusiasm for a fast-paced, dynamic technology business environment.
• Self-starter (able to work independently) as well as a good team player.

Skills:

Market Research, Research, Marketing Strategy

Job type:

Full-time

• Market Research & Analysis: Conduct thorough research to understand the market landscape, user needs, and competition. Analyze data to inform marketing strategies and decisions.
• Brand Development: Help develop and maintain the brand identity of the Super App. Ensure all marketing materials align with the brand s voice and vision.
• Marketing Strategy: Plan and implement comprehensive marketing strategies to drive app adoption, user engagement, and retention. This includes online and offline market ...
• Digital Marketing: Utilize various digital marketing channels (SEO, SEM, social media, email marketing) to enhance visibility and reach the target audience.
• Content Creation: Oversee the development of engaging content that resonates with the audience and promotes the app s features and benefits.
• Partnerships & Collaborations: Establish and manage partnerships with other companies, influencers, or platforms to expand the app s reach and improve user growth.
• Campaign Management: Plan, execute, and monitor marketing campaigns. Analyze performance metrics to optimize future campaigns.
• User Experience & Feedback: Collaborate with product teams to ensure a seamless user experience and gather user feedback to inform product improvements.
• Budget Management: Allocate and manage marketing budgets effectively, ensuring a return on investment.
• Reporting & Analytics: Track marketing performance and provide reports on campaign outcomes, user acquisition, and engagement metrics to stakeholders.
• Networking & Events: Represent the app at industry events and conferences to build a network and stay up-to-date with market trends.
• Cross-Functional Coordination: Work closely with product development, sales, and customer service teams to ensure unified messaging and user satisfaction.

Experience:

2 years required

Skills:

Social media, Product Development, Quality Assurance

Job type:

Full-time

• Brand Consistency: Develop and maintain a cohesive visual identity that aligns with the brand s goals and messaging across all platforms.
• Visual Design for UI: Collaborate with UX/UI teams to design intuitive interfaces that are both user-friendly and visually appealing.
• Marketing Materials: Create and design promotional materials such as digital ads, brochures, and flyers for marketing campaigns.
• Social Media Graphics: Design eye-catching graphics for social media platforms to increase engagement and brand visibility.
• In-App Graphics: Develop icons, banners, and other visual elements used within the app, ensuring they align with the overall design theme.
• Collaborative Work: Work closely with cross-functional teams including marketing, product development, and communications to ensure coherent visual storytelling.
• Innovative Design: Stay updated on the latest design trends and tools, applying innovative techniques to keep the app s visuals fresh and exciting.
• Illustrations & Animations**: Create custom illustrations and animations to enhance content and appeal visually.
• Prototyping: Design and present prototypes and mockups to communicate design concepts to stakeholders for approval.
• Quality Assurance: Review and assure quality in all design materials before they go live, maintaining a high standard of work.
• Project Management: Handle multiple design projects simultaneously, meeting deadlines and managing workflow efficiently.
• Feedback Implementation: Gather and implement feedback from users and internal teams to refine and perfect design elements.
• Graduated in graphic design, communications design, or other design-related studies.
• More than 2 years of relevant experience.
• Experience in digital advertising agencies is a plus.
• Expert with the Adobe Creative Cloud and you are passionate about motion design.
• Conceptualize and translate ideas into clear and engaging communication pieces.
• High creativity and thinking outside the box.
• Artwork developing/designing is preferred.
• Confident in marketing knowledge, and have a common sense about business direction understanding.
• Interest in Social, self-motivated, ability to work under pressure, highly responsible.

Skills:

Social media

Job type:

Full-time

• Customer Interaction - Respond to customer inquiries via email, phone, chat, or social media promptly and professionally.
• Order Management - Assist customers with placing orders, tracking shipments, and processing returns or exchanges.
• Issue Resolution - Address and resolve customer complaints or issues, such as defective products or delivery problems, ensuring a satisfactory outcome.
• Feedback Collection - Gather customer feedback to improve products, services, and the overall customer experience.
• Knowledge Sharing - Stay updated on product knowledge and policies to provide accurate information to customers.
• System Navigation - Utilize CRM software to document, track, and manage customer interactions and profiles.
• Collaboration - Work with other departments, like logistics or operations, to ensure customer needs are met.
• Sales Support - Advise customers on product choices, promotions, and features to support sales efforts.
• Follow-up - Conduct follow-up communications to ensure that customer issues have been resolved to their satisfaction.

Experience:

3 years required

Skills:

Business Development, Financial Modeling, Negotiation, English

Job type:

Full-time

• Discover and execute new business partnership opportunities for Cambodia, Myanmar, Indonesia, Vietnam, Philippines, and Malaysia.
• Develop BD strategy and lead/support country BD personnel/initiative to maximize TrueMoney top-line growth.
• Support the study of fintech market trends, analyzing the strategies of business competitors and conducting company s SWOT analysis.
• Act as a trusted advisor and be a sounding board for the business development initiatives and decisions of senior management.
• Secure new project and business development, which including, identifying opportunity, screening, proposal development, bidding and securing project.
• Drive region market growth and success towards OKRs/ targets, with efficient resource allocation and P&L ownership, involving financial modeling for deal analysis and commercial negotiation.
• Work collaboratively with the finance team to determine funding and financing options.
• Drive monthly, quarterly and annual target setting and budgeting processes.
• Develop and implement performance targets and reporting for all country business development function.
• Liaise with other internal and external stakeholders as required.
• Establish and maintain key relationships both internally as well as externally with relevant third parties, contractors and service providers.
• Responsible for the maintenance and enhancement of the current business development of all active markets for Cambodia, Myanmar, Indonesia, Vietnam, Philippines, and Malaysia.
• Bachelor s degree in finance, Business Administration or related fields.
• Minimum 3 years experience in project/business development management (preferably in Fintech).
• Strong analytical skills for market research and competitor analysis.
• Project management skills with a proven ability to set priorities and achieve goals.
• Understanding of financial modeling and deal analysis.
• Excellent written and verbal communication skills in English.
• Effective negotiation and deal-closing skills.
• Ability to build strong relationships and empower a team.
• Ability to work effectively in a cross-functional environment.
• Strong understanding of the global payment industry, new trends, and technology.

Experience:

5 years required

Skills:

Enthusiastic, UNIX, Linux, English

Job type:

Full-time

• On-call support/ weekends on a rotation basis.
• Provide 2d level of technical support for all application systems and software components.
• Troubleshoot and investigate the root cause of incidents that happen within application systems.
• Work closely with application development teams and platform team to investigate and fix issues.
• Monitor, update and maintain application systems to ensure they are working as operational.
• Understand and be able to study and apply new technology to support business requirements.
• Continuously improve work scope and reduce manual work.
• Coordinate with other technical teams (service & infrastructure teams, software development, and 3rd-party vendors) in troubleshooting and resolving issues.
• Key member of the incident response team.
• A positive, can-do attitude, that naturally expresses a high degree of empathy to others.
• Require strong technical, analytical, interpersonal and organizational skills.
• Bachelor s Degree in Computer Science or equivalent work experience. We are more interested in passion for technology and what you are capable of, than we are in academic qualification.
• 3 - 5 years of relevant work experience.
• Experience in troubleshooting and investigating IT system/application incidents, structured approach to problem solving.
• Self-motivated and self-learning and able to work in a fast-paced work environment with minimal supervision.
• Good interpersonal communication, high responsibility, enthusiastic to explore new technologies.
• Excellent service mind and good customer service skills.
• Able to work under pressure.
• Good command of spoken and written Thai and English.
• Hand-on Unix/Linux skill and shell programming and Java application log reading and analyzing is a plus.
• Understanding the Financial terminology (especially Loan) is preferred.
• Experience with a broad mix of technologies, including a strong subset of:Familiarity with Linux and Unix operating systems.
• Basic understanding with SQL, API, Database, Networking, AWS, Prometheus, Grafana, Jenkins or RunDeck.