PURPOSE

Lead the central commercial team in managing all

commercial related operations

Understand key commercial platforms and able to

operate, execute and solve problems or escalate issues to related parties

Have an overview of overall commercial process

and perform key operations tasks

Initiate new ideas to improve process : reduce

manpower, reduce risk and improve efficiency

Support all other commercial teams in key

operations tasks where necessary

RESPONSIBILITY

Operations tasks include but not limited to:

o

Merchant Onboarding

o

Payment and settlement workflows

o

Escalation processes

o

Documentation and reporting support

o

Time-to-launch for merchant onboarding

o

Project-based objectives

Skills:

Capacity to identify and keep up to date on

relevant technologies

Hands-on mentality with get-it-done attitude

Recognizes own strengths and weaknesses

Collaborative, with strong communication and

negotiation skills

Good in analytical skills and knowledge in

business acumen

Qualifications:

At least 2-3 year experience in an operational

or process-oriented role

Good problem solving and analytics skills

Outstanding communication and interpersonal

abilities

Proficient in MS Office, in particular

powerpoint and excel.

Experience working in a dynamic and fast-paced

environment

Experience in E-Commerce or fin tech a big plus

Experience and passion for financial technology

Understanding of SQL database is a big plus

Experience in digital, technology, startup,

dynamic organization a big plus