ทักษะ:

Assurance, Thai, English

ประเภทงาน:

งานประจำ

• Maintain and develop internal support and call center quality standards
• Review a subset of support agents conversations (calls, emails, chat, etc.).
• Assess support interactions based on internal standards.
• Accompany evaluations with meaningful and constructive feedback.
• Discuss and explain feedback with agents in regular meetings.
• Analyze all customer service metrics (e.g. CSAT, SLA) and how the support team s performance affects those KPIs.
• Help agents improve their performance with specific instructions and constant support.
• Monitor customer service performance on the agent and team level.
• Report support team s performance to higher-ups.
• Contribute to the team culture in a positive manner.
• 1 - 2 years experience in the customer service space.
• Fully fluent in Thai and English.
• Able to work on a flexible 5-on 2-off work schedule.
• In-depth understanding of industry standards and company policies.
• Good customer, procedure focus, and detail-oriented.
• Strong analytical and problem-solving skills.
• Meticulous and diligent attributes.
• Great team player with the ability to work with others (compromisation).
• Proven track record of analytical skills.
• Great people skills and ability to communicate (negative) feedback.
• Problem-solving capabilities to create meaningful strategies to improve support quality.
• Remark: Given the nature of the mentioned position, where employees are involved with customer data and asset values, and/or the company, to comply with legal and regulatory standards established by the Securities and Exchange Commission, as well as to align with laws and overseeing agencies, the company requires a criminal background check as part of the post-interview process before joining the company. Your criminal history information will be retained for a period of 6 months from the start date.

ประสบการณ์:

3 ปีขึ้นไป

ทักษะ:

Project Management, Analytical Thinking, English

ประเภทงาน:

งานประจำ

• To support the management of the overall E2E process for import AHC and consolidate Demand by each Markets (PH, VN, TH) and share to sourcing countries..
• To work jointly with stakeholder both internal and external for network meeting and ensure Launch on time and in full..
• To monitor and control inventory levels of materials and finished goods to meet the agreed customer service level..
• To develop, establish and implement the effective logistics procedure, monitoring, fault finding and reporting system to prompt corrective actions by all concerns..
• To co-ordinate with Sourcing Unit and third-party manufacturers on weekly and long-term plan to meet the agreed customer service level..
• import shipment management and packaging process..
• To propose the disposal of obsolete materials, goods, and damaged stocks..
• WHAT YOU WILL NEED TO SUCCEED.
• Batchelor s in supply chain management, logistics or related field.
• Planning and analytical skills.
• Energetic, responsive and flexible.
• Good command in English.
• background /experience in Supply chain.
• Unilever is an organisation committed to equity, inclusion and diversity to drive our business results and create a better future, every day, for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. At Unilever we are interested in every individual bringing their Whole Self to work and this includes you! Thus if you require any support or access requirements, we encourage you to advise us at the time of your application so that we can support you through your recruitment journey.

ทักษะ:

Flash, Negotiation, Problem Solving

ประเภทงาน:

งานประจำ

• Manage.
• High Key Accounts and High Potential sellers within subcategory (30-50 accounts), ensure they are growing in the same direction of the related category, build new/potential sellers to become bigger and stronger within category.
• Drive sales, order and buyer growth of sellers in portfolio - including launching seller specific initiatives, identifying and actioning opportunities within sellers and portfolio.
• Drive seller engagement to the platform: Drive engagement in terms of new assortment building, campaign participations, Flash sales, tools adoption and deal hunting.
• Manage internal seller community via Line groups, FB or Forums, maintain high level of engagement within key communication channels.
• Manage.
• High Key Accounts and High Potential sellers within subcategory (30-50 accounts), ensure they are growing in the same direction of the related category, build new/potential sellers to become bigger and stronger within category.
• Drive sales, order and buyer growth of sellers in portfolio - including launching seller specific initiatives, identifying and actioning opportunities within sellers and portfolio.
• Drive seller engagement to the platform: Drive engagement in terms of new assortment building, campaign participations, Flash sales, tools adoption and deal hunting.
• Manage internal seller community via Line groups, FB or Forums, maintain high level of engagement within key communication channels.
• Requirements/Qualifications(good to have):
• Experience: At least 3+ years of prior experience is preferred.
• Background: Sales & Marketing, Business, Key Account Management, Retail (Offline/Online).
• Skills: Analytical skills, Negotiation skills, Attention to detail, Communication and interpersonal skills, Partnership skills, systematic thinking and problem solving.
• Attitude: Highly driven and motivated to drive impact and change, positive attitude and desire to learn and grow, strong ownership.

ทักษะ:

Big Data, Data Warehousing, ETL

ประเภทงาน:

งานประจำ

• Design end-to-end big data architectures and solutions on cloud platforms (e.g., Azure, GCP) to meet business requirements and scalability needs.
• Collaborate with cross-functional teams, including data engineers, data scientists, and business stakeholders, to understand data-related needs and translate them into technical solutions.
• Provide expert guidance and consultation to clients on best practices in cloud data architecture, data integration, data warehousing, and data governance.
• Lead the planning, design, and implementation of data pipelines, ETL processes, and data lakes, ensuring optimal data quality, security, and performance.
• Evaluate and select appropriate technologies, tools, and frameworks to optimize data processing and analysis in a cloud environment.
• Conduct performance tuning and optimization of big data solutions to ensure high-speed data processing and real-time analytics.
• Stay up-to-date with industry trends, emerging technologies, and best practices in cloud computing and big data to continuously enhance the organization's data architecture capabilities.
• Mentor and guide junior team members, fostering skill development and knowledge sharing within the team.
• Collaborate with sales and business development teams to assist in pre-sales activities, such as solution architecture design, proposal development, and client presentations.
• Provide thought leadership through presentations, workshops, and industry conferences.
• Bachelor's or Master's degree in Computer Science, Engineering, Information Technology, or a related field.
• Minimum of 5 years of experience in designing and implementing big data solutions with a focus on cloud data architecture.
• Proven experience with cloud platforms such as Azure, or GCP, including services like Azure Data Lake, Big Query etc.
• Strong proficiency in programming languages such as Python, Java, Scala, or similar languages for data processing and manipulation.

ทักษะ:

Project Management

ประเภทงาน:

งานประจำ

• Perform compensation and benefits surveys with either survey provider or self-survey.
• Keep up-to-date/monitor market intelligence trend on compensation and benefits as well as building/expanding relationships and networking with survey provider, market players or competitors.
• Develop related compensation and benefits policy.
• Understand and implement job analysis, job evaluation, salary survey/ bench marking and comparison and salary structure including benefit review.
• Develop and implement compensation tools such as merit increase matrix, performance bonus guideline, incentive, commission, promotion guideline, special adjustment.
• Bachelor s degree or higher in Human Resources, Political Science and other relate filed.
• At least of 5 years of HR experience in Design/Development Compensation & Benefits/Revise Salary Structure/ Total Rewards.
• Have experience from retail/ hypermarket business would be advantage.
• Strong knowledge of compensation Data Analyst skill.
• Sound project management skills coupled with strong numerical sense and analytical ability.
• Proven leadership and people management experience.
• Outstanding interpersonal & communication skills.

ประเภทงาน:

งานประจำ

• To ensure all procurement activities align with work instruction and policy.
• Conduct purchasing analysis to measure cost effectiveness benchmark in market and imitate project.
• Reponsible to develop complex business arrangements and manage project timeline.
• To monitor and review commercial risk for supply contracts and agreements.
• Maintain and comply with company and procurement policy.
• perform other relate duties as assign.
• Bacehlor in Supply chain management, Engineering, Business Administration, Science, Packaging, Chemical.
• Experience in procurement sourcing (Engineering, Chemical, FMCG is preferable) project management skill negotiation skill problem solving skill.
• Excellent knowledge of word processing tools and spreadsheets. (SAP, CUPA, JDE, MS Office Word, Excel etc.
• Interpersonal skill and ability to manage mutiple task.
• Ability to generate new innovation idea and project to achieve target results.
• good command in English is preferable.

ประสบการณ์:

2 ปีขึ้นไป

ทักษะ:

Accounting, Coordinate, Compliance, Thai, English

ประเภทงาน:

งานประจำ

• Oversee AR reconciliation process between payment provider report and sales report.
• Review AR balance and deliver accurate and timely AR listing on monthly basis.
• Ensure all revenue is collected at timely manner, maintain low AR turnover, and ensure revenue.
• balance is correct.
• Assist accounting manager to ensure the efficiency and effectiveness of control processes.
• Coordinate with other departments in the company to ensure all new release campaigns and new features have correct GL impacts on accounting system.
• Perform month end closing, quarter-end closing and year-end closing per agreed timeline.
• Liaise with external auditors and support management report as requested.
• Support all tax filing in compliance with local and international standards.
• Other tasks requested by supervisor.
• Who are we looking for?.
• Bachelor's degree in Accounting, Finance, or related field.
• 2+ years of working experience in auditing, accounting or related field.
• Experience working in Big 4 audit firm is a great advantage.
• Proficiency in using Microsoft Office (Words, Excel, etc) and Google Suite.
• Good command of Thai and English, both verbal and written.
• Detail-oriented, proactive and willing to learn.
• What are the benefits?.
• Flexible working arrangement along with the 1D Work From Home policy.
• 14 days annual leaves.
• Employee discount & exclusive sales event.
• Flexible dress code. We encourage our employees to be themselves and be as creative, cool and fun as they want!.
• Health Insurance.
• Lots of fun and engaging activities.
• Internal job rotation.
• Multi-cultural environment with over 30 nationalities from across the globe.
• Regional role with full ownership as a headquarter.

ทักษะ:

Full Stack, TypeScript, Industry trends

ประเภทงาน:

งานประจำ

• Mentor and guide engineers in utilizing Typescript, React, and Redux to build innovative front-end solutions.
• Collaborate closely with product managers, designers, and cross-functional teams to define project requirements.
• Provide technical leadership and foster a culture of continuous learning and growth within the team.
• Identify and resolve technical challenges, debug complex issues, and optimize performance.
• Stay updated with the latest front-end technologies and industry trends, driving innovation within the team.
• What you'll Need to Succeed:
• Solid experience in front-end development using Typescript, React, and Redux.
• Strong leadership and mentoring skills, with the ability to guide and inspire a team.
• Excellent collaboration and communication skills, working effectively with cross-functional teams.
• It's Great if you have:
• Exposure to full-stack projects and technologies such as C#, Kotlin, or Scala.
• Familiarity with Agile development methodologies.
• LI-Hybrid
• Equal Opportunity Employer.
• At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
• We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.
• To all recruitment agencies: Agoda does not accept third party resumes. Please do not send resumes to our jobs alias, Agoda employees or any other organization location. Agoda is not responsible for any fees related to unsolicited resumes.

ทักษะ:

Software Architecture, English

ประเภทงาน:

งานประจำ

• Work with teams to translate the business requirements into solution and scalable / extensible.
• Responsible for the development of the platform s customer journey, user stories, creation of test scenarios, acquiring sign offs, and etc.
• Own smaller pieces of key technology components within the platforms and is also responsible for creating the platform roadmap to ensure continuous improvement.
• Directly support the Platform Lead in building the demand charter / business case for any new features / enhancements and/or change requests, and assist in the prioritization exercise.
• Mentor developers and assist them to solve issues in selected solutions.
• Work with DevOps, Security and Infrastructure team to manage and solve issues in the environment.
• Innovate / research / design and develop / adopt technology, solutions, framework to apply in business.
• Manage related infrastructure on Cloud (ex: AWS) and on-Premised.
• Provide expertise in advanced programming concepts.
• Accountability on production incident, communicate to impacted party, impact and resolution analysis, following Change.
• Control process, patching to production environment.
• Creatively solve complex problems.
• Develop web and mobile application platform.
• Feedback, recommend, participate to improve software development process, tools, working environment to be a happy workplace.
• Work closely with cross-functional agile teams to execute the requirements, as well as to oversee the actual development of the product.
• Experience in software developments.
• Strong experience in working with Business Analysts or Business.
• Customers for requirements definition and transforming these into technical design.
• Experience in agile: SCRUM and/or Kanban.
• Comfortable to work in dependently and good teamwork.
• Working experience with Jira, Confluence, Maven, Jenkins, Git and GoCD will be a plus.
• Very good command of English language.
• Technical experience in:
• Mobile technology: iOS, Android, Flutter.
• Web technologies such as: Vue.js - single page applications framework.
• Micro services API on: python, Spring Boot, Spring Framework (Rest, Security, Data), JPA.
• Databases: no SQL, Oracle, SQL, BDD and TDD and Automation Testing.
• สถานที่ปฏิบัติงาน: อาคาร The PARQ (เดอะ ปาร์ค) ใกล้ MRT ศูนย์ประชุมแห่งชาติสิริกิติ์ (ในสถานการณ์ปัจจุบัน ทำงาน Work from Home สลับกับเข้า Office).
• ท่านสามารถอ่านและศึกษานโยบายความเป็นส่วนตัวของธนาคารกรุงไทย จำกัด (มหาชน) ที่ https://krungthai.com/th/content/privacy-policy ทั้งนี้ ธนาคารไม่มีเจตนาหรือความจำเป็นใดๆ ที่จะประมวลผลข้อมูลส่วนบุคคลที่มีความอ่อนไหว รวมถึงข้อมูลที่เกี่ยวข้องศาสนาและ/หรือหมู่โลหิต ซึ่งอาจปรากฏอยู่ในสำเนาบัตรประจำตัวประชาชนของท่านแต่อย่างใด ดังนั้น กรุณาอย่าอัปโหลดเอกสารใดๆ รวมถึงสำเนาบัตรประจำตัวประชาชน หรือกรอกข้อมูลส่วนบุคคลที่มีความอ่อนไหวหรือข้อมูลอื่นใด ซึ่งไม่เกี่ยวข้องหรือไม่จำเป็นสำหรับวัตถุประสงค์ในการสมัครงานไว้บนเว็บไซต์ นอกจากนี้ กรุณาดำเนินการให้แน่ใจว่าได้ดำเนินการลบข้อมูลส่วนบุคคลที่มีความอ่อนไหว (ถ้ามี) ออกจากเรซูเม่และเอกสารอื่นใดก่อนที่จะอัปโหลดเอกสารดังกล่าวไว้บนเว็บไซต์แล้วด้วย ทั้งนี้ ธนาคารมีความจำเป็นต้องเก็บรวบรวมข้อมูลส่วนบุคคลเกี่ยวกับประวัติอาชญากรรมของท่านเพื่อบรรลุวัตถุประสงค์ในการพิจารณารับบุคคลเข้าทำงาน หรือการตรวจสอบคุณสมบัติ ลักษณะต้องห้าม หรือพิจารณาความเหมาะสมของบุคคลที่จะให้ดำรงตำแหน่ง ซึ่งการให้ความยินยอมเพื่อเก็บรวบรวม ใช้ หรือเปิดเผยข้อมูลส่วนบุคคลเกี่ยวกับประวัติอาชญากรรมของท่านมีความจำเป็นสำหรับการเข้าทำสัญญาและการได้รับการพิจารณาตามวัตถุประสงค์ดังกล่าวข้างต้น ในกรณีที่ท่านไม่ให้ความยินยอมในการเก็บรวบรวม ใช้ หรือเปิดเผยข้อมูลส่วนบุคคลเกี่ยวกับประวัติอาชญากรรม หรือมีการถอนความยินยอมในภายหลัง ธนาคารอาจไม่สามารถดำเนินการเพื่อบรรลุวัตถุประสงค์ดังกล่าวข้างต้นได้ และอาจ ทำให้ท่านสูญเสียโอกาสในการได้รับการพิจารณารับเข้าทำงานกับธนาคาร .

ทักษะ:

eCommerce, Sales, Negotiation, English, Thai

ประเภทงาน:

งานประจำ

• Managing and guiding 20-30 top sellers for an aggressive growth on business.
• Working with top sellers closely for annual/quarter/month/week business plan and review.
• Guiding sellers on platform features, seller tools, promotion mechanics and policies to ensure familiarity of the sellers to the platform and assortment information integrity.
• Engaging sellers to join eligible campaigns for business growth and negotiating with top sellers for better price, promotion discount, assortment selection and inventory.
• Tracking new assortment uploading and inventory level to ensure the freshness and adequacy of stocks.
• Roles and Responsibilities.
• Managing and guiding 20-30 top sellers for an aggressive growth on business.
• Working with top sellers closely for annual/quarter/month/week business plan and review.
• Guiding sellers on platform features, seller tools, promotion mechanics and policies to ensure familiarity of the sellers to the platform and assortment information integrity.
• Engaging sellers to join eligible campaigns for business growth and negotiating with top sellers for better price, promotion discount, assortment selection and inventory.
• Tracking new assortment uploading and inventory level to ensure the freshness and adequacy of stocks.
• 2-3 years working experience in retail or ecommerce industry on positions of sales, business planning, operation, business developing, sourcing/buying as well as marketing.
• Highly motivated, target driven with strong execution hand, high degree of ownership.
• Analytical, can-do attitude, has good problem-solving leadership.
• Quick learner with excellent business acumen and strong negotiation skill.
• Great communicator in English and Thai.
• Love in Electronics and good knowledge in product business.
• Requirements/Qualifications(good to have):
• Useful Skillsets.
• Computer dexterity (bi-lingual typing, spreadsheet use, touch typing [+80 WPM, +90% accuracy]).
• Knowledge of information systems (how online platforms work) and tech product architecture.
• Data extraction tools (SQL, Python) is a plus.
• Multi-tasking and task prioritization.

ประสบการณ์:

3 ปีขึ้นไป

ทักษะ:

Budgeting, Data Analysis

ประเภทงาน:

งานประจำ

• Lead monthly sales planning process in responsible account/channel..
• Work with Customer Support Manager of each category by collecting data about Marketing activities, Customer insights and historical sales data and Account activities plan to generate volume planning & budget spending with assumptions to support company CD view..
• Prepare promotion input template for CG by ensuring promo creation in TPM are completed and align with data source (CAT plan, AC plan, Promo Brief) and get the approval ...
• Ensure all TPM promotion creation with On-Invoice discount are interfaced to SAP with data correcting in both customer, rate, period at material level then provide the WL2 sign off based on GACF control..
• Being the business partner of CD Channel leader in responsible channel/Account and get CD Channel leader to sign off and flag Risk and opportunity on the number of planned TO and CPP Spending.
• Work with CBD/CDF team to review and update the spend budget in TPM.
• Work with Sales and Customer on JDF (Joint Demand Forecast) and CPFR (Collaborative Planning Forecasting and Replenishment) order to improve the service level and have a good execution in store with no OOS..
• Monitor and track actual sales data vs forecast and trend to improve forecast accuracy and bias. Effectively analyze reasons of forecast error and take appropriate actions on forecasting quality improvement also avoid risk of stocks shortage and OOS (Out Of Stock) in the market.
• Get understanding on shopper behavior/trends in responsible channel via market visit, EPOS and 2nd Sales data analysis.
• Closely monitor relationship between trade spending and volume for effective budgeting planning and control.
• Jointly sets up an effective means of communication and integration of information between Customer planner SFA and Customer planner -SOP in the responsible category..
• Develop and publish key Sales analysis reports and forecast accuracy metrics..
• WHAT YOU WILL NEED TO SUCCEED.
• Bachelor's degree in supply chain, business, finance, or a related field..
• At least 3 years' experience in sales planning, forecasting, and budgeting, preferably in an ecommerce or consumer goods environment..
• Strong analytical skills with the ability to interpret data and trends effectively..
• Proficiency in data analysis tools and software..
• Excellent communication and interpersonal skills for effective collaboration with cross-functional teams..
• Detail-oriented with a focus on accuracy and precision..
• Ability to adapt to a dynamic and fast-paced work environment..
• Strong problem-solving capabilities..
• Unilever is an organisation committed to equity, inclusion and diversity to drive our business results and create a better future, every day, for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. At Unilever we are interested in every individual bringing their Whole Self to work and this includes you! Thus if you require any support or access requirements, we encourage you to advise us at the time of your application so that we can support you through your recruitment journey.

ประสบการณ์:

5 ปีขึ้นไป

ทักษะ:

Risk Management, Compliance, Internal Audit

ประเภทงาน:

งานประจำ

• Pro-actively mobilise the MCO risk management agenda, ensuring high quality risk assessments are conducted & risks are appropriately managed..
• Understand root causes of issues & poor performance, identify where controls are not operating and drive remediation through relevant business leaders..
• Ensure that the Global Controls Frameworks are embedded & operating in line with the agreed global model..
• Oversight over financial controls operated outside of Finance and drive focus on operational controls across the business..
• Maintain & enforce relevant local authority schedules..
• At least 5 years of experience from audit firm or internal audit/risk management from FMCG..
• Bachelor's degree or higher in accounting..
• Strong individual contribution as well as team player..
• High attention to detail and excellent analytical skills..
• Self-motivator with good organization skills..
• Good communication skills - written & verbal both in Thai and English..
• Ability to understand complex company processes, financial reporting issues, providing practical solutions..
• Ability to explain control procedures and mitigation plan to non-finance people with approachable and friendly demeanor..
• Unilever is an organisation committed to equity, inclusion and diversity to drive our business results and create a better future, every day, for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. At Unilever we are interested in every individual bringing their Whole Self to work and this includes you! Thus if you require any support or access requirements, we encourage you to advise us at the time of your application so that we can support you through your recruitment journey.

ประสบการณ์:

1 ปีขึ้นไป

ทักษะ:

C#, English

ประเภทงาน:

งานประจำ

• Develop and maintenance of pragmatic high quality software to support business requirements.
• Work with Technology team to design and build a maintainable technology infrastructure including build & testing environment.
• Contribute to designing and building production systems on web/mobile services.
• Male / Female minimum age 25-35 years old.
• Bachelor's Degree or higher in MIS/Project Management/Computer Engineer/Computer Science or any related field.
• Able to developing web application program by using ASP.Net4.0,C# Web form and MVC, windows Application,windows service,object orientedPrograming,Javascript,Ajax,Jquery,Json,jsonp,XML,SOAP,.
• Minimum 0-2 years experiences in system development.
• Knowledge of Linux, Windows System and other is preferred.
• Able to use CASE tools to develop application by using OOP methodology such as UML.
• Knowledge of Database: MS SQL Server, My SQL, RDBMS and ORACLE.
• Good in web application security (SSL, Data Encryption, Web Application Security).
• Quick learner, ability to learn new technologies, and work with them effectively in a short period of time.
• Excellent communications and interpersonal skills.
• Ability to work in a cooperative and team environment, as well as, the ability to work independently.
• Good command of English.

ประสบการณ์:

2 ปีขึ้นไป

ทักษะ:

AutoCAD, Graphic Design, Thai

ประเภทงาน:

งานประจำ

• Create and develop 2D and 3D designs for a variety of event marketing and exhibition materials.
• Manages all aspects of the design process, from research and ideation to creative conceptualisation and design.
• Work with a diverse group of internal and external stakeholders to ensure final design output meet the needs of the organization or customers.
• Responsible for all phases of design projects.
• Conduct design research to uncover insights for design translation.
• Encouraged to uncover the latest trends in the industry.
• Possesses mastery of design fundamentals and technical skills to execute design concepts required for products and services.
• Work on multiple projects concurrently, and deliver on expectations within tight deadlines..
• 2+ years of experience in 2D and/or 3D design.
• Have experience background in Event and Exhibition will be an advantage.
• Experience with a variety of design software.
• 2D such as Adobe creative suite, Photoshop AI.
• 3D such as 3D Max, Adobe creative suite, SketchUp, V-Ray and FIGMA.
• Be creative and possess analytical, aesthetic vision, conceptual and storytelling skills.
• Strong portfolio of work demonstrating creativity, technical skills, and attention to detail.
• Ability to work independently and as part of a team.
• Good command of English communication.
• Excellent communication and presentation skills.
• Ability to meet deadlines and work under pressure.
• Welfare for employees.
• Annual salary adjustment.
• Bonus.
• Provident fund.
• Social Security.
• Group insurance.
• Annual trip.

ประสบการณ์:

3 ปีขึ้นไป

ทักษะ:

Problem Solving, Service-Minded, English

ประเภทงาน:

งานประจำ

• Handle inbound and outbound calls in a professional and friendly manner, adhering to established scripts and guidelines.
• Assist customers with a wide range of inquiries, including account balance inquiries, transaction history, product information, and general banking queries.
• Identify customer needs and recommend appropriate banking solutions, such as savings accounts, credit cards, loans, or investment opportunities.
• Process customer requests, including address changes, statement requests, and account closures, while ensuring accuracy and compliance with banking regulations.
• Resolve customer complaints or issues by providing prompt and effective solutions, escalating complex cases to the relevant department when necessary.
• Stay up-to-date with the latest banking products, services, and industry trends to provide accurate and reliable information to customers.
• Meet individual and team performance targets, such as call quality, customer satisfaction, and average handling time.
• Remark: The Bank requires the verification of criminal records prior consideration for employment to ensure secured and maintain standards of the organization.

ประสบการณ์:

3 ปีขึ้นไป

ทักษะ:

Service-Minded, Problem Solving, IC License

ประเภทงาน:

งานประจำ

• เป็นที่ปรึกษาทางการเงิน ให้คำแนะนำและเสนอขายผลิตภัณฑ์ธนาคาร (กองทุน / ประกัน / เงินฝาก / หุ้นกู้).
• ขยายฐานลูกค้ารายใหม่ และรักษาความสัมพันธ์กับลูกค้าเดิม.
• กำหนดกลยุทธ์ในการสร้างและรักษาความสัมพันธ์ที่ดีกับลูกค้า เพื่อสร้างและรักษาฐานลูกค้า.
• รับข้อเสนอแนะจากลูกค้าและแนะนำแนวทางในการพัฒนาบริการและผลิตภัณฑ์ในอนาคต.
• วุฒิการศึกษาระดับปริญญาตรี สาขาบริหารธุรกิจ, การเงินและการธนาคาร, เศรษฐศาสตร์ หรือสาขาที่เกี่ยวข้อง.
• มีประสบการณ์การทำงานในสถาบันการเงินต่างๆ.
• มีใบอนุญาตประกอบอาชีพสำหรับผู้แนะนำการลงทุน (IC License).
• มีใบอนุญาตนายหน้าประกันชีวิต (นช.), ใบอนุญาตนายหน้าประกันวินาศภัย (นว.).
• มีความรู้ด้านการลงทุนประเภทต่างๆ.
• มีมนุษยสัมพันธ์ที่ดี สามารถดูแลรักษาความสัมพันธ์ที่ดีกับลูกค้า..
• ลาพักร้อน 15 วันต่อปี.
• ค่ารักษาพยาบาล และตรวจสุขภาพประจำปี.
• ประกันสังคม.
• กองทุนสำรองเลี้ยงชีพ.
• เงินช่วยเหลือกรณีพิเศษ.

ประสบการณ์:

ไม่จำเป็นต้องมีประสบการณ์ทำงาน

ทักษะ:

Finance

ประเภทงาน:

งานประจำ

• เป็นที่ปรึกษาวางแผนทางการเงินและการลงทุน (Wealth Management).
• ให้คำแนะนำเกี่ยวกับผลิตภัณฑ์ และบริการทางการเงินของธนาคาร.
• พนักงานโอนเงินต่างประเทศ [FRO].
• ให้บริการลูกค้าด้านการซื้อ/ขาย แลกเปลี่ยนเงินสดตราสารต่างประเทศและโอนเงินต่างประเทศ.
• คำนวณและให้คำแนะนำลูกค้าเกี่ยวกับอัตราแลกเปลี่ยน รวมถึงค่าธรรมเนียม.

ประสบการณ์:

ไม่จำเป็นต้องมีประสบการณ์ทำงาน

ทักษะ:

Finance, Thai

ประเภทงาน:

งานประจำ

• เป็นที่ปรึกษาวางแผนทางการเงินและการลงทุน (Wealth Management).
• ให้คำแนะนำเกี่ยวกับผลิตภัณฑ์ และบริการทางการเงินของธนาคาร.
• พนักงานโอนเงินต่างประเทศ [FRO].
• ให้บริการลูกค้าด้านการซื้อ/ขาย แลกเปลี่ยนเงินสดตราสารต่างประเทศและโอนเงินต่างประเทศ.
• คำนวณและให้คำแนะนำลูกค้าเกี่ยวกับอัตราแลกเปลี่ยน รวมถึงค่าธรรมเนียม.

ประสบการณ์:

ไม่จำเป็นต้องมีประสบการณ์ทำงาน

ทักษะ:

Finance

ประเภทงาน:

งานประจำ

• เป็นที่ปรึกษาวางแผนทางการเงินและการลงทุน (Wealth Management).
• ให้คำแนะนำเกี่ยวกับผลิตภัณฑ์ และบริการทางการเงินของธนาคาร.
• พนักงานโอนเงินต่างประเทศ [FRO].
• ให้บริการลูกค้าด้านการซื้อ/ขาย แลกเปลี่ยนเงินสดตราสารต่างประเทศและโอนเงินต่างประเทศ.
• คำนวณและให้คำแนะนำลูกค้าเกี่ยวกับอัตราแลกเปลี่ยน รวมถึงค่าธรรมเนียม.

ประสบการณ์:

ไม่จำเป็นต้องมีประสบการณ์ทำงาน

ทักษะ:

Finance

ประเภทงาน:

งานประจำ

• เป็นที่ปรึกษาวางแผนทางการเงินและการลงทุน (Wealth Management).
• ให้คำแนะนำเกี่ยวกับผลิตภัณฑ์ และบริการทางการเงินของธนาคาร.
• พนักงานโอนเงินต่างประเทศ [FRO].
• ให้บริการลูกค้าด้านการซื้อ/ขาย แลกเปลี่ยนเงินสดตราสารต่างประเทศและโอนเงินต่างประเทศ.
• คำนวณและให้คำแนะนำลูกค้าเกี่ยวกับอัตราแลกเปลี่ยน รวมถึงค่าธรรมเนียม.