ประสบการณ์:

3 ปีขึ้นไป

ทักษะ:

Mechanical Engineering, Electrical Engineering, Electronics, English

ประเภทงาน:

งานประจำ

เงินเดือน:

สามารถต่อรองได้

• Job Summary.
• Provide high level technical after-sales support to the local sales team, service provider and end-customer (repair, maintenance, and analysis).
• Address to customer s issues, perform failure analysis, plan and propose a solution to the customer and execute resolutions exceeding customer s needs.
• Service Support (Direct).
• Provide after sales technical support on repairs (On-site, In-house Repair, Remote).
• Traveling in the country to provide service and support to the customer.
• Country contact person to communicate with ESP CS on support escalation.
• Provide Epson Robot training to customers.
• Implementation of technical resolution/ corrective action on QA issues.
• Report Service Support activities (Ganesha/ Excel).
• Service Support (in-Direct/ External Service Provider).
• Manage External Service Provider to provide precise and quick solution to customers.
• Traveling in the country to provide service and support to customers on an event that Service Provider is not able to provide resolution.
• Manage External Service Provider Service Quality.
• Country contact person to communicate with ESP CS on support escalation.
• Provision of service parts required for customer support.
• Provide Epson Robot training to Service Provider.
• Implementation of technical resolution/ corrective action on QA issues.
• Report Service Support activities (Ganesha System / Excel).
• Spare Parts Management.
• Forecast Inventory and Cost Management.
• Maintenance of Part Price List (PPI), Epson Selling Price.
• Support In-Warranty Claims.
• Coordinate part sales transactions.
• Report In-Warranty parts claim cost.
• Sales and Service Support.
• Support local sales/ presales members on install/ setup of demo units (exhibition, customer s visit and demonstration).
• Plan support activities in regard to customer s support request.
• Prepare Quotation on support charges (parts, labour, travel and training).
• Coordinate of sales and services.
• Report after-service-parts, sales revenue.
• Male, Thai Nationality, Age not over than 37 years old.
• Bachelor s/ Master s Degree in technical specialism (Mechanical/ Mechatronic/ Electrical/ Electronic Engineering and etc).
• At least 3 years of hands-on working experience in troubleshooting/ maintaining and repair of the electrical/ electronic/ mechanical systems on equipment.
• Skillset: Microsoft Office (Excel, PowerPoint Word, PowerPoint), Basic Programming knowledge, Able to understand mechanical drawing, electrical diagram, PLC Ladder Diagram).
• Good command of English(spoken and written).
• Able to travel domestic and travel overseas.
• Working Hour: 8:30 - 17.30 (Mon - Fri).

ประสบการณ์:

1 ปีขึ้นไป

ทักษะ:

Database Administration

ประเภทงาน:

งานประจำ

• Installing and upgrading the database on Oracle and SQL Server.
• Perform daily database administration and troubleshooting on production and development environment.
• Modify the database structure from application developers.
• Male with age 22 -35 years old.
• At least 1 years' experience in Oracle or SQL Server database administrator.
• Bachelor's Degree in Computer Science, Computer Engineering, IT or related fields.
• Knowledge of structured query language (SQL), e.g. SQL.
• Good communication and self-learning.

ประสบการณ์:

1 ปีขึ้นไป

ทักษะ:

Business Statistics / Analysis, Oracle

ประเภทงาน:

งานประจำ

เงินเดือน:

สามารถต่อรองได้

• Get requirement from users.
• Responsible for analysis and design according to requirement.
• Able to transform business requirement to technical solution.
• Control application development to SDLC and project responsibility.
• Provide guidance and consultation to user.
• Create document ot support project (Functional specification, High Level Design specification and User Manual).
• Bachelor's Degreein Computer Science, Computer Engineer, IT or related fields.
• Experience inanalyst design and gathering requirement from users.
• Having experience inResponsive Web Design and designing Native Mobile Application should be the advantage.
• Have DBMS knowledge in OracleDB2 or SQL Server.
• Self-motivated, smart working strong analytical & problem solving skills.
• Strong analytical skill, conceptual thinking, problem solving, communication and interpersonal skill.

ประสบการณ์:

1 ปีขึ้นไป

ทักษะ:

Sales, Ability to travel upcountry, Own Transportation and Driving Licence, English

ประเภทงาน:

งานประจำ

เงินเดือน:

สามารถต่อรองได้, มีค่าคอมมิชชั่น

• Handle customers/clients approach with Cold call, Visit and ability to close deal (North-East Area).
• Search for new Prospect customers and put together all customer database.
• Support customer requirements with all media aspects.
• Present media to customers and provide useful information to support customers need.
• Submit sales report Daily to Sales Manager.
• Support data to media agency for any media approach.
• Male / Female (Age 24 - 40).
• Bachelor Degree (Media Advertising, Marketing, Mass Communication, or other related).
• Out of Home media experiences & agency connection is a big plus.
• Strong interpersonal skill.
• Work well together with team and other staffs.
• Well functioned and hard working.
• Handle multiple tasks and cope well with pressure.
• Own a car and able to travel across the country.
• Passion for success and working productivity.
• PS. Must implement live 360 application for salesforce.
• Attend every quarterly meeting (Ticket will be supported after Pass probation period).

ประสบการณ์:

3 ปีขึ้นไป

ทักษะ:

.NET, C#, Java, Javascript

ประเภทงาน:

งานประจำ

เงินเดือน:

สามารถต่อรองได้

• 202 CDG House, Chongnonsee, Yannawa, Bangkok 10120 CDG GROUP (0) 2 678 0200 Ext.2875 (Tanitar).
• Develop program with.NET or Java Technology.
• Use OOP concepts and UML diagrams based on company standards.
• Build and deploy application.
• Work mostly independently within task guidelines established by management.
• Perform work based on defined process and provide feedback on process improvements as appropriate.
• Co-operate with team leader in estimation effort, developing plan/schedule and performing tasks according to the plan.
• Bachelor degree in Computer Engineering, Computer Science, IT or related field.
• Experience 3 years in programming with C#.Net or JAVA or JavaScript or HTML.
• Excellent problem solving and analytical skill.

ประสบการณ์:

1 ปีขึ้นไป

ทักษะ:

Business Statistics / Analysis, Oracle

ประเภทงาน:

งานประจำ

เงินเดือน:

สามารถต่อรองได้

• Get requirement from users.
• Responsible for analysis and design according to requirement.
• Able to transform business requirement to technical solution.
• Control application development to SDLC and project responsibility.
• Provide guidance and consultation to user.
• Create document ot support project (Functional specification, High Level Design specification and User Manual).
• Bachelor's Degreein Computer Science, Computer Engineer, IT or related fields.
• Experience inanalyst design and gathering requirement from users.
• Having experience inResponsive Web Design and designing Native Mobile Application should be the advantage.
• Have DBMS knowledge in OracleDB2 or SQL Server.
• Self-motivated, smart working strong analytical & problem solving skills.
• Strong analytical skill, conceptual thinking, problem solving, communication and interpersonal skill.

ประสบการณ์:

3 ปีขึ้นไป

ทักษะ:

Project Management, UML Design

ประเภทงาน:

งานประจำ

เงินเดือน:

สามารถต่อรองได้

• Responsible for analysis and design according to requirement.
• Get a requirement from a user.
• Able to transform business requirement to a technical solution.
• Control application development to SDLC and project responsibility.
• Provide guidance and consultation to user.
• Create Document to support the project (Functional specification, High-Level Design specification, Detail Design specification, Operation workflow, and User Manual).
• Bachelor's Degree in Computer Science or Computer Engineer or any related field.
• At least 3 years experience in Analyst and Design for Finance & Accounting, Hire-Purchase and Non-Life insurance.
• Strong in user requirements gather, analysis and application design by creating specification documents.
• Good Knowledge and experience in UML, Object Oriented, J2EE & Java Technology(Servlet, JSP, EJB, JMS, XML), C#.net and Web Services.
• Good knowledge and experience in Relational Database and SQL (Standard Query Language).
• Knowledge in IBM WebSphere, DB2, Oracle and Crystal Report Enterprise it advantage.
• Strong Leader and good skill communication.
• Ability to work in a team & as well as independently.

ประสบการณ์:

3 ปีขึ้นไป

ทักษะ:

Project Management, Budgeting

ประเภทงาน:

งานประจำ

เงินเดือน:

฿70,000 - ฿100,000, สามารถต่อรองได้

• Create and execute project work plans and revises as appropriate to meet changing needs and requirements.
• Identifies resources needed and assigns individual responsibilities.
• Manages day-to-day operational aspects of a project and scope.
• Reviews deliverables prepared by team before passing to client.
• Effectively applies our methodology and enforces project standards.
• Prepares for engagement reviews and quality assurance procedures.
• Minimizes our exposure and risk on project.
• Ensures project documents are complete, current, and stored appropriately.
• Tracks and reports team hours and expenses on a weekly basis.
• Manages project budget.
• Determines appropriate revenue recognition, ensures timely and accurate invoicing, and monitors receivables for project.
• Follows up with clients, when necessary, regarding unpaid invoices.
• Analyzes project profitability, revenue, margins, bill rates, and utilization.
• Degree in Computer Science, Computer Engineer, Information Technology or IT related field.
• Over 3-5 years of working experience in project management.
• Good background and familiar with IT service industry. (Sector Banking, Government etc.).
• Strong project management and planning skill.
• Good command of English.

ประสบการณ์:

1 ปีขึ้นไป

ทักษะ:

Software Testing, Software Development

ประเภทงาน:

งานประจำ

เงินเดือน:

สามารถต่อรองได้

• Special Skill & Competencies Create test case. Qualification - Male/Female with Thai nationality.
• Gather and manage test data requirements.
• Execute test scripts.
• Document test results.
• Escalate of test defects and issues.
• Re-test repaired defects.
• Bachelor's Degree in Computer Science, Business Computer, Computer Engineering or IT related field.
• Strong knowledge in Banking is a high priority consideration.
• Knowledge of software development life cycle is preferable.

ประสบการณ์:

3 ปีขึ้นไป

ทักษะ:

Management, Service-Minded, English, Thai

ประเภทงาน:

งานประจำ

เงินเดือน:

สามารถต่อรองได้

• Our Customer Service department at Booking.com employs over 7,000 people, speaking 42 languages, across 13 countries worldwide. We're looking for enthusiastic people managers who pair great leadership skills with management experience in a customer service or contact centre environment to join our growing team in our colourful Customer Service offices in Bangkok, Thailand.
• As a Team Leader in Booking.com Customer Service, you'll empower your people to develop their customer service skills and progress in their chosen career path. This unique position is a great opportunity for an energetic and inspirational people manager to effectively lead, motivate and develop a team of around 15 talented multilingual Customer Service professionals.
• Exercising excellent leadership and communication skills, you'll develop and coach an international team in an environment that embraces change, cultivates service excellence, productivity, teamwork and high self-esteem. In return, we'll offer you a competitive compensation package and an environment in which you can do your best work.
• The offer:
• Annual leave entitlement.
• Quarterly bonus plan.
• Work schedule provided 4-6 weeks in advance.
• Catered lunch or dinner depending on your work schedule.
• Booking.com discount.
• Health insurance.
• Continuous growth potential, and free and on-demand professional training courses.
• Our scale, scope, commitment to our people and our high standards of integrity make Booking.com a great place to work. If you would like to be part of our team in Bangkok and think you can make a difference, click to apply and one of our team will be in touch.
• Take ownership for team results and provide daily leadership to a team of multilingual agents to achieve department targets.
• Be an effective change manager, who knows how to handle periods of change and lead a team through this by displaying motivating and encouraging behaviours.
• Understand development needs and provide coaching, training and support to team members.
• Effectively use business tools to monitor team performance, quality and adherence.
• Create a safe and open team environment where regular and constructive feedback is encouraged.
• Be a role model for company policies and procedures and ensure the team understands and adheres to them.
• Be a voice for continuous improvement providing feedback on opportunities and proactively share best practices.
• Collaborate with the recruitment team in the recruitment process and onboarding of new team members.
• Handle accommodation partner (B2B) cases as required.
• Minimum 3 years' plus experience as a people manager or team leader in a customer service or contact center environment;.
• Strong interpersonal skills.
• Experience leading teams in an international, customer-focused environment.
• Strong work ethic; self-directed and resourceful.
• Fluent English and Thai language skills.
• Solution oriented and result driven.
• Proactive, flexible and capable of working independently as well as working in a team.
• Good communication and analytical skills.
• Ability to multi-task & a flexible attitude.
• Eligible to work in Thailand (This position is only open to Thai nationals as there will be no work pass sponsorship for this role.).