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ทักษะ:
Social media, Microsoft Office, Mandarin, English
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Bachelor s Degree or at least Diploma or equivalent in any discipline.
- Must have B2 level English Language proficiency (reading, writing, speaking and aural comprehension) https://www.coe.int/en/web/common-european-framework-reference-languages/level-descriptions.
- Essential Requirements: Experience of working in a high transactional role, in a KPI driven environment.
- A background in either content moderation, customer service or any other role that involves working with daily targets.
- You will have a track record that demonstrates your ability to perform multiple tasks while paying close attention to detail.
- Mentally and emotionally able to handle offensive or disturbing behaviour, language, and content.
- Availability to work rotational shifts.
- Must be able to speak, read and write the required language to support.
- Preferred requirements Deep familiarity with social media, internet laws, policy regulations and market knowledge.
- Content Moderation experience is preferred, but not essential.
- Bachelor's degree is preferred, however not essential.
- Technical Skills: Minimum typing speed of 40wpm with a 90% accuracy score.
- Computer literate and fully conversant in Microsoft Windows and Microsoft Office.
- Responsibilities:Review, classify and/or eliminate content uploaded by users, according to the parameters and policies defined by the client.
- Comply with the key performance indicators defined by the specific client operation and maintain a high level of quality in each case that you review.
- Make timely escalations in accordance with established procedures.
- Comply with corporate confidentiality policies and ensure the appropriate handling of customer information, to guarantee information security.
- Participate in continuous training programs established by the company for optimal development in the role.
- Comply with all instructions and procedures related and complementary to the role.
- Be attentive to the communications that arrive through the different communication channels of the company.
- At TP we care deeply about the Health and Wellness of our employees, and we provide a dedicated Trust & Safety wellness program to promote and support whole person wellness throughout your employment journey. We have dedicated Wellness teams for each account who work to integrate wellness across the entire employee experience and our moderation teams are strongly encouraged to actively participate in training, group sessions, planned activities and initiatives, to foster a culture of Wellness.
- TP is an equal opportunity employer and value diversity in our company. Therefore, we do not discriminate based on race, religion, national origin, gender, sexual orientation, age, marital status, veteran status, disability, or any other protected status.
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Job Number26022724
- LocationThe Athenee Hotel a Luxury Collection Hotel Bangkok, 61 Wireless Road (Witthayu), Bangkok, East Java, Thailand, 10330
- ScheduleFull Time
- Located Remotely?N
- Position Type Non-Management
- POSITION SUMMARY.
- Our jobs aren t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.
- No matter what position you are in, there are a few things that are critical to success - creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts - to get it right for our guests and our business each and every time.
- PREFERRED QUALIFICATIONS.
- Education: High school diploma or G.E.D. equivalent.
- Related Work Experience: No related work experience.
- Supervisory Experience: No supervisory experience.
- License or Certification: None.
- At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
- The Luxury Collection Hotels & Resorts, with over 120 properties in more than 35 countries, offers the promise of authentic experiences that evoke lasting, treasured memories. Our more than 100 years of experience, beginning in 1906 under the Italian CIGA brand - a collection of Europe's most celebrated and iconic properties - serves as a solid foundation as we continuously evolve to exceed the desires of the luxury traveler.
- From legendary palaces and remote retreats to timeless modern classics, each luxury hotel and resort is a unique and cherished expression of its locale - a portal to the destination s cultural charms and treasures. If you are someone with an appreciation for evocative storytelling, a keen interest and passion for this destination's heritage, and a desire to deliver genuine, personalized, and anticipatory hospitality, then we invite you on our journey. In joining The Luxury Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- วางแผนพัฒนาความรู้ความสามารถให้กับพนักงาน เพื่อให้สอดคล้องกับนโยบายและกลยุทธ์ของบริษัท
- วางแผน/ควบคุม/ติดตาม/ประสานงานการดำเนินงานด้านพัฒนาฝึกอบรมรวมไปถึงการพัฒนาพนักงานผ่านเครื่องมืออื่นๆให้กับพนักงานภายในองค์กร
- กำหนด/มอบหมายงาน และประสานงานไปยังส่วนงานธุรการและบุคคลภูมิภาค เพื่อดำเนินงานด้านงานพัฒนาบุคลากร ไปยังส่วนงานที่เกี่ยวข้อง
- วางแผนจัดทำ Training Plan เพื่อให้สอดคล้องกับ Key Capability ขององค์กร และ จัดทำ Training Requirement เพื่อจัดหาผู้ว่าจ้าง และ วิทยากรที่เหมาะสมสำหรับการพัฒนาทรัพยากรบุคคล
- ติดตามและรายงานการวิเคราะห์ผลการดำเนินงานของสำนักงานทรัพยากรบุคคล เพื่อพัฒนาคุณภาพของพนักงานภายในองค์กร
- รายงานผลการดำเนินงานโครงการต่างๆ ของงานพัฒนาทรัพยากรบุคคลต่อผู้บริหาร.
- Job Skills & Qualifications.
- ปริญญาตรี หรือปริญญาโท ด้านบริหารบุคคล หรือสาขาอื่นที่เกี่ยวข้อง
- ประสบการณ์ด้านพัฒนาองค์กร 7 - 9 ปี ในงานด้านการพัฒนาบุคลากร / พัฒนาองค์กร
- มีทักษะภาษาอังกฤษสามารถสื่อสารได้ในระดับดี
- มีประสบการณ์ด้านการเป็น Internal Trainer หรือ วิทยากรกิจกรรมพนักงานสัมพันธ์
- มีความรู้และทักษะงานด้านพัฒนาทรัพยากรบุคคล (HRD) พัฒนาทรัพยากรบุคคล
- มีทักษะทางด้านการนำเสนอ และการวิเคราะห์
- มีความรู้ความเข้าใจด้านภาษาอังกฤษเป็นอย่างดี
- มีความรู้เรื่องกฎหมายแรงงานที่เกี่ยวข้องรวมถึงระเบียบเรื่องค่าจ้างและสวัสดิการต่างๆของ
- บริษัท
- มีทักษะในการเจรจาต่อรองเป็นอย่างดี
- หากมีความรู้ ความเข้าใจหรือประสบการณ์การทำงานด้านโลจิสติกส์ ซัพพลายเชนจะพิจารณา
- เป็นพิเศษ.
- Contact Information:-.
- K. Thanakarn.
- Thai Beverage Logistics Co., Ltd.
- อาคารไทยเบฟควอเตอร์ ถนนรัชดาภิเษก แขวงคลองเตย เขตคลองเตย กรุงเทพมหานคร 10110.
ทักษะ:
Automation, Java, Python
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Design and develop LLM orchestration and prompt engineering for complex, long running workflows.
- Design human in the loop mechanisms and ensure transparency and explainability of AI driven decisions.
- Develop robust evaluation frameworks, guardrails, and reliability engineering practices for LLM powered systems.
- Develop multi agent systems, including agent roles, coordination, memory management, and goal alignment.
- Integrate, optimize, and evaluate LLMs across agentic AI, retrieval augmented generation (RAG), and prompt management platforms.
- Build data pipelines and automation for ingesting, transforming, and monitoring diverse content sources.
- Collaborate closely with AI Product Management, UIUX Designer, Architecture, Data Acquisition, and Data Lakehouse Engineering teams.
- Stay up to date with emerging AI/ML frameworks, techniques, and tooling.
- Qualifications Bachelor's or master's degree in computer science, Engineering, or a related technical field.
- Proven software engineering experience with a strong record of leading and delivering successful projects.
- Proficiency in modern programming language, such as Java or Python.
- Hands on experience with AI / LLM technologies, including prompt engineering, evaluation, fine tuning, embeddings, RAG, and model deployment.
- Experience with cloud platforms (AWS) and containerization technologies such as Docker and Kubernetes.
- Familiarity with modern observability practices, including metrics, distributed tracing, and log aggregation, CI/CD pipelines, and DevOps practices.
- Excellent problem solving, communication, and leadership skills.
- Career Stage: Senior Associate London Stock Exchange Group (LSEG) Information: Join us and be part of a team that values innovation, quality, and continuous improvement. If you're ready to take your career to the next level and make a significant impact, we'd love to hear from you. LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth. Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership, Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions. Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce. We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone s race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. You will be part of a collaborative and creative culture where we encourage new ideas. We are committed to sustainability across our global business and we are proud to partner with our customers to help them meet their sustainability objectives. Our charity, the LSEG Foundation provides charitable grants to community groups that help people access economic opportunities and build a secure future with financial independence. Colleagues can get involved through fundraising and volunteering. LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives. Please take a moment to read this privacy notice carefully, as it describes what personal information London Stock Exchange Group (LSEG) (we) may hold about you, what it s used for, and how it s obtained, your rights and how to contact us as a data subject. If you are submitting as a Recruitment Agency Partner, it is essential and your responsibility to ensure that candidates applying to LSEG are aware of this privacy notice.
ทักษะ:
Market Research, Research, Excel, English
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Manage departmental operating budgets and costs according to annual allocation to ensure efficient usage of resources, where applicable.
- Develop, monitor and oversee the implementation of trade marketing plans for the relevant channel and product categories to achieve defined business objectives.
- Monitor, analyze and leverage market trends, consumer behavior and competitor information to deliver effective trade marketing activities based on understanding of products, target customer groups, etc.
- Plan, manage and monitor the efficient utilization of trade spend budgets across channels and product categories. Monitor and update trade spend accrued expenses.
- Consolidate trade marketing plans of various clients into one coordinated plan. Identify trade marketing upselling activities to integrate sales and marketing efforts.
- Oversee and manage implementation of trade marketing standardized processes, tools, administrative activities (including approvals), etc. for smooth execution of trade marketing activities.
- Develop, manage and monitor the execution of above the line marketing campaigns and go-to-market activities, including in-store promotional initiatives.
- Provide sales and trade spend tracking reports, including insights by channels, product categories, etc. Track target achievements, measure return on investment and evaluate effectiveness of trade marketing plans.
- Partner with internal stakeholders in aligning trade marketing initiatives and sales priorities/activities to ensure holistic integration of efforts to meet customers' needs.
- Align with clients on agreed plans related to merchandising/planograms, trade promotions, in-store execution, multiple points of purchase, point of sale materials, etc.
- Functional Skills and Knowledge.
- Demonstrate sound knowledge and understanding of the business and industry, especially product categories and channels.
- Proven capabilities in marketing planning, market research and demand forecasting, as well as a sound understanding of customer needs and client marketing needs.
- Demonstrate advanced research and analytical skills.
- Demonstrate proficiencies in office productivity tools (e.g. Excel, Word and PowerPoint).
- Demonstrate fluency in English (both written and spoken).
- Education.
- Degree or professional qualification in Marketing/Economics/Business Administration or a related discipline.
- Requisition Number: 226672 Job Function: Client Management
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Bachelor s degree/Master s degree in Information Technology, Software Engineering, Computer Science, Computer Engineering or related fields.
- 5 years of working experience of solid, demonstrable experience in IT Project management API project management is an advantage\.
- 5 years of working experience of solid, demonstrable experience in IT Project management of a large scale project, API project management is an advantage.
- 1-3 years of experience in management level.
- Systems thinking - the ability to see how parts interact with the whole (big picture thinking).
- Analytical Assessment - This role requires a high level of understanding since IT PM need to orchestrate different teams and determine overall project needs and scope.
- Schedule Management - Need extensive time management skills to determine development schedules and milestones and ensure that deliverables are completed on time.
- Team Leadership - Capability of Project governance to oversee and direct development throughout the project development lifecycle, experience with team leadership and motivation is essential.
- Ability to lead a team to work closely and alongside vendor s teams to deliver as required as well as transfer knowledge and gain required skills from vendor.
- Communication - Expert in communicating with internal team members, external teams, and other vendors. Also, this role must exhibit excellent written and verbal communication skills.
- Problem-Solving - Need to be excellent problem-solvers, able to quickly change direction based on updated client specifications or system limitations.
- Root-cause analysis and problem-solving skills.
- Ability to explain complex technical issues in a way that non-technical people may understand.
- Please note that we will get in touch with shortlisted candidates only.
- FB: Krungsri Career(http://bit.ly/FacebookKrungsriCareer).
- LINE: Krungsri Career (http://bit.ly/LineKrungsriCareer).
- LINKEDIN: Krungsri (http://bit.ly/LinkedinKrungsri).
- Applicants can read the Personal Data Protection Announcement of the Bank's Human Resources Function by typing the link from the image that stated below.
- EN.
- (https://krungsri.com/b/privacynoticeen).
- The bank needs to and will have a process for verifying personal information related to the criminal history of applicants before they are considered for employment with the bank.
ทักษะ:
Finance, Risk Management, English
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Bachelor s degree or higher in Finance, Economics, Risk Management, Sustainability, Environmental Science, Engineering, or related fields.
- 8-10 years of experience in credit risk, ESG or sustainability risk, or related financial risk areas.
- Experience in corporate banking, project finance, or sectoral due diligence preferred.
- Exposure to climate or transition risk frameworks is a plus.
- Strong knowledge of ESG risk drivers and relevant standards (BOT climate risk, ISSB S2, TCFD, IFC).
- Ability to interpret ESG data, regulatory disclosures, and credit processes.
- Strong analytical, communication, and presentation skills.
- Collaborative, adaptable, and able to influence effectively in English..
- (https://krungsri.com/b/privacynoticeen).
- Remark: The bank needs to and will have a process for verifying personal information related to the criminal history of applicants before they are considered for employment with the bank..
- FB: Krungsri Career.
- LINE: Krungsri Career.
- LinkedIn: Krungsri.
- Talent Acquisition Department
- Bank of Ayudhya Public Company Limited
- 1222 Rama III Rd., Bangpongpang, Yannawa, Bangkok 10120.
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- ศึกษาและวิเคราะห์ความเป็นไปได้ ในการทำ M&A (เข้าซื้อกิจการ หรือการร่วมทุน หรือการเป็นพันธมิตรทางธุรกิจ) กับบริษัทเป้าหมาย ให้สอดคล้องกับแผนธุรกิจของ SCG Smart Living.
- วิเคราะห์สภาวะอุตสาหกรรม ความสามารถในการแข่งขัน และสถานะทางการเงินของบริษัทต่าง ๆ ในอุตสาหกรรมเป้าหมาย เพื่อคัดเลือกบริษัทเป้าหมายในการทำ M&A.
- จัดทำประมาณการทางการเงิน และประเมินมูลค่าของธุรกิจของบริษัทเป้าหมาย มูลค่า synergies จากการทำ M&A รวมถึงการวิเคราะห์ผลตอบแทนจากการลงทุนเข้าร่วมกระบวนการตรวจสอบกิจการ (due diligence).
- ร่วมกับหน่วยงานต่าง ๆ และที่ปรึกษาของ SCG Smart Living และบริหารจัดการกระบวนการตรวจสอบกิจการให้เป็นไปตามแผนการดำเนินงานของโครงการ.
- กำหนดโครงสร้างการเข้าซื้อกิจการ หรือโครงสร้างการร่วมทุนกับพันธมิตรทางธุรกิจ ที่สอดคล้องกับวัตถุประสงค์ในการทำ M&A โดยพิจารณาปัจจัยด้านผลกระทบทางบัญชี การเงิน ภาษีและกฏหมายเจรจาและร่วมจัดทำสัญญาที่เกี่ยวข้องการการเข้าซื้อกิจการ เช่น Share Purchase Agreement, Joint Venture/Shareholder Agreement.
- จัดทำเอกสารเพื่อนำเสนอและขออนุมัติการลงทุนของ SCG Smart Living และเอกสารที่เกี่ยวข้องกับกระบวนการ M&A.
- Qualifications: จบการศึกษาระดับปริญญาตรี หรือโท ในสาขาบริหารธุรกิจ บัญชีและการเงิน เศรษฐศาสตร์ หรือสาขาอื่น ๆ ที่เกี่ยวข้อง.
- มีประสบการณ์ M&A จะได้รับการพิจารณาเป็นพิเศษ.
- มีผลคะแนนภาษาอังกฤษ TOEIC 550 ขึ้นไป.
- มีความเข้าใจบัญชีและการเงิน กฎหมายและภาษีอากร และมีความรู้รอบด้านเกี่ยวกับการบริหารธุรกิจ.
- มีทักษะในการบริหาจัดการงาน เรียงลำดับความสำคัญของงานได้.
- สามารถแก้ปัญหาเฉพาะหน้า และส่งมอบงานได้ภายใต้สภาวะที่กดดัน หรือ เร่งด่วน.
- มีใจรักบริการ มีมนุษยสัมพันธ์ และมีทักษะการประสานงานและสื่อสารดี.
ทักษะ:
DevOps, Telesales
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Participate in deep technical workshops with data, channel, CMS/CRM, infrastructure, security, and DevOps teams.
- Identify architectural constraints, technical debt, integration limitations, and structural bottlenecks.
- Recommend required adjustments, redesign, or modernization actions.
- Architecture Review & Validation.
- Review and challenge L2 and L3 target architecture designs, covering:.
- Core Engine: Reinforcement learning and digital twin architecture, including required infrastructure, feature/data pipelines, and closed-loop learning mechanisms (immediate priority)..
- Endpoints & Channels: End-to-end integration across telesales, branches, RMs, and mobile app, including workflows and interoperability with BU campaign management systems..
- Action Factory: Design of a scalable next-best-action capability enabling continuous offer creation, experimentation, and marketing operating model shift..
- Ensure architectural alignment with scalability, resilience, regulatory, and operational requirements..
- Profile Requirements.
- 15+ years of enterprise architecture experience in large, complex organizations.
- Proven experience designing AI-enabled decisioning or personalization platforms.
- Experience with reinforcement learning (RL) systems that have been deployed and used in real production environments.
- Strong legacy-to-modern integration experience.
- Experience in regulated financial services environments.
- Ability to engage in deep technical discussions and provide independent architectural judgement.
ทักษะ:
Interior Design, Excel
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- เก็บรวบรวมและวิเคราะห์ข้อมูลเชิงธุรกิจ ตลาด คู่แข่งขัน และข้อมูลด้านอื่น ๆ ที่สำคัญในเชิงธุรกิจ เพื่อนำมาใช้ในการวางแผนกลยุทธ์ของหน่วยงานทั้งระยะสั้นและระยะยาวเพื่อนำเสนอผู้บริหารระดับสูง.
- การจัดทำรายงาน/แผนงาน (DM, PM) หรือรายงานอื่น ๆ ร่วมกับหน่วยงานบัญชีและการเงิน เพื่อวิเคราะห์ข้อมูลทางการเงิน และความเป็นไปได้ทางธุรกิจอย่างละเอียด ให้เป็นไปตามแผนงาน รวมถึงเสนอแนะแนวทางในการแก้ไขเพื่อให้ธุรกิจบรรลุแผนที่วางไว้.
- การประสานงานกับหน่วยงานต่าง ๆ ทั้งภายในและภายนอก เพื่อให้ผลการดำเนินงานของทุกฝ่ายเป็ ...
- ศึกษาและร่วมพัฒนาและผลักดัน Project ต่าง ๆ ให้ได้มาซึ่งแนวทางใหม่ๆเพื่อลดขั้นตอนและเพิ่มประสิทธิภาพการทำงานสำหรับงาน Interior Design.
- งานบริหารและวางแผนการจัดการทรัพยากรให้เหมาะสม เพื่อให้การปฏิบัติงานของพนักงานทุกคนเป็นไปตามนโยบายและแผนงานที่กำหนด.
- Qualification: สำเร็จการศึกษาระดับปริญญาตรีขึ้นไป ในสาขาบริหารธุรกิจ สาขาการเงิน การบริหารธุรกิจ หรือสาขาอื่น ๆ ที่เกี่ยวข้อง.
- ประสบการณ์ 3-5 ปี ในด้านการวิเคราะห์ธุรกิจ ด้านการขาย หรือด้านการเงิน.
- สามารถใช้ภาษาอังกฤษเพื่อสื่อสารในการทำงานได้ (TOEIC > 550).
- มีความเชี่ยวชาญในการใช้เครื่องมือต่าง ๆ เพื่อวิเคราะห์ข้อมูล จัดทำรายงานและนำเสนองาน เช่น Excel, PowerPoint, Canva, AI Tools และระบบอื่น ๆ ที่เกี่ยวข้อง.
- มีความยืดหยุ่นและปรับตัวได้ดีในสภาพแวดล้อมที่เปลี่ยนแปลงอย่างรวดเร็ว.
- Contact: Nutthawut (Frank) Email: [email protected]
ทักษะ:
English
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Design and establish career-based development frameworks aligned with business strategy, organization design, and operating models..
- Develop and implement competency models and success profiles to support career paths and talent development initiatives..
- Conduct job analysis and job evaluation (JD/JE) to support career architecture, job family structure, and competency frameworks..
- Design and develop career paths within each job family, based on job requirements, competency analysis, and business needs..
- Support succession planning by defining career readiness, success profiles, and development requirements for key roles..
- Consolidate and facilitate competency and career path calibration across business units and ThaiBev Group..
- Integrate competency frameworks, career paths, Individual Development Plans (IDP), and learning principles (70:20:10) to support career-based development (non-training focused)..
- Act as an internal HR consultant, providing advisory support to HRBPs and business stakeholders on career, competency, and development frameworks..
- Communicate and cascade career and competency concepts effectively to key stakeholders.
- Initiate and implement initiatives to promote and embed career-based development concepts across the organization..
- Job Skills & QualificationsBachelor s degree or higher in Human Resources, Organization Development, Business Administration, or a related field.
- Minimum 5 years of experience in Human Capital Development, Career Development, Competency Framework, OD, or related roles..
- Hands-on experience in competency modeling, career path design, job analysis, JD/JE, and succession planning..
- Strong analytical, systematic thinking, and consulting skills..
- Able to work effectively with multiple stakeholders at both operational and strategic levels.
- Good command of English (written and spoken)..
- Working ConditionsWorking Days & Time: Monday - Friday, 8:30 AM - 5:00 PM.
- Location: MRT Queen Sirikit National Convention Centre (Exit 2).
- BenefitsCompetitive salary and annual performance-based bonus.
- Group insurance (life, health, accident, dental).
- Provident fund.
- Annual health check-up.
- Learning & development opportunities through structured career and competency-based programs.
- Opportunity to work on group-wide HC frameworks and strategic HR projects.
- Stable organization with long-term career growth.
ทักษะ:
Automation, DevOps
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Develop, Lead and govern cloud architecture standards, ensuring alignment with enterprise strategies, security baselines, and regulatory requirements.
- Define, develop, and maintain cloud landing zones, reference architectures, and reusable cloud solution patterns.
- Ensure consistent adoption of best practices across major CSPs, e.g., Azure, AWS, GCP, and Huawei, especially in identity, network, security, observability, and workload design.
- Hands-On Cloud Solution Design & POC.
- o Perform practical, hands-on design, prototyping (POC), and build of cloud solutions across major CSPs, e.g., Azure, AWS, GCP, and Huawei.
- Provide end-to-end technical leadership: requirement analysis, architecture design, POCs, deployment guidance, and operational transition.
- Support PortCo on cloud modernization, migration strategies, and workload transformation.
- Enterprise Cloud Initiatives.
- Oversee hybrid/multi-cloud integrations, private cloud interconnects, and enterprise-wide data platform integration.
- Drive innovation in cloud platforms and advanced cloud capabilities (e.g., serverless, container platforms, event-driven architecture, large-scale data processing).
- Collaboration & Leadership.
- Work closely with engineering, operations, cybersecurity, and business teams across SCBX Group to deliver robust, compliant cloud solutions.
- Translate business needs into multi-cloud architectural solutions that are cost-efficient, secure, scalable, and resilient.
- Engage and manage stakeholders across varied PortCo with differing cloud maturity levels.
- Optimization & Continuous Improvement.
- Continuous self-learning from available resources not limited to only organization s provided resources with the aim to the best in class for SCBX Group cloud solutions delivery for achieving business agility, cloud resiliency in optimized cost and performance.
- Introduce new cloud capabilities, tools, and automation to improve developer experience and platform efficiency via Self-POC.
- Experience and Requirements.
- Minimum of 5+ years in multi-cloud/enterprise architecture, focus on the cloud related solution for BFSI industry.
- Core Skills (Required).
- Multi-Cloud Architecture Expertise.
- Proven hands-on experience architecting and implementing solutions on major CSPs, e.g., Azure, AWS, GCP, and Huawei.
- Strong understanding of cloud architectural principles including: Scalability, elasticity, distributed design Cloud security, IAM, and zero-trust architectures. Network architecture across major CSPs, e.g., Azure, AWS, GCP, and Huawei. High availability and resilience patterns. Cost optimization and FinOps best practices. Multi-region and hybrid architectures.
- Cloud Engineering & Solution Design.
- Demonstrated experience in building cloud solutions, not just governance and communication: Compute, storage, networking. Containerization (AKS/EKS/GKE), serverless. CI/CD and DevOps integration. Data platform deployments. Cloud-native service adoption.
- Ability to design solutions using best practices across major CSPs, e.g., Azure, AWS, GCP, and Huawei.
- Distributed Application & Modern Architecture.
- Knowledge and practical exposure to microservices, API architectures, event streaming, and cloud-native application patterns.
- Project & Delivery Experience.
- Experience handling full project lifecycles: requirement analysis architecture delivery operations.
- Interpersonal & Leadership Skills.
- Strong collaboration skills, stakeholder management, and ability to influence decisions across PortCo.
- Standout & Preferred Skills.
- Cloud Certifications (Highly Advantageous).
- Azure Solutions Architect Expert.
- AWS Certified Solutions Architect - Professional.
- Google Professional Cloud Architect.
- TOGAF 10th certification.
- Enterprise Architecture Skills (Plus).
- Enterprise Architecture Skills.
- Strong understanding of EA frameworks and methodologies.
- Technology & Ecosystem Expertise.
- Deep understanding of cloud platform ecosystems, tools, and integrations across major CSPs, e.g., Azure, AWS, GCP, and Huawei.
- Experience with DevOps, SRE practices, infrastructure-as-code tools (Terraform, Bicep, CloudFormation), and cloud operations.
- Professional Background.
- Experience in BFSI cloud architecture or highly regulated industries.
- Background in technology consulting, hyperscalers, or fast-paced scale-up environment.
ทักษะ:
Salesforce, Compliance, Data Warehousing, English
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Support the sales cycle, covering the technical architecture, data strategy, and AI capabilities of Data Cloud and Agentforce.
- Design, build, and present hands-on Proof of Concepts (POCs) and demonstrations for Data Cloud and Agentforce, showcasing their power and viability to technical stakeholders.
- Explain the technical and business benefits of the Salesforce Customer 360 platform, with a strong focus on Data Cloud and Agentforce, to IT and technical stakeholders.
- Understand, assess, and define technical customer requirements, focusing on AI, data management, and operational data utilisation.
- Advise CIO/CTO/CXO-level contacts and their IT teams on adopting cloud architectures, particularly how to leverage unified customer data and generative AI effectively.
- Answer deep technical questions related to the capabilities and integration of Salesforce Data Cloud, AI, and Agentforce solutions.
- Establish close relationships with customer technical stakeholders and act as a trusted advisor on data and AI strategy.
- Respond to RFPs, focusing on the technical components of data, AI, and integration.
- Coach and mentor fellow pre-sales colleagues on the technical aspects of Data Cloud and Agentforce.
- Be a thought leader on specific technology topics like Generative AI and Data Strategy.
- Drive innovation projects with impact (POCs, MVPs).
- Maintain awareness of technical best practices related to data governance, security, and compliance.
- Proven track record of running hands-on, successful technical Proof of Concepts (POCs) for complex AI and/or Data solutions.
- Relevant background and deep technical expertise in AI, Machine Learning, and/or Advanced Data Solutions (e.g., CDP, Data Warehousing, Data Lake, etc.).
- Fluent in English and local language (Thai).
- Experience in pre-sales, e.g., solution engineering or technical architecture.
- Multi-year experience in software, system, or enterprise architecture disciplines.
- Strong understanding of data integration patterns, data synchronisation, and data volume considerations in a cloud environment.
- Good understanding of the architectural principles of cloud-based platforms, including SaaS, PaaS, multitenancy, and multi-tiered infrastructure.
- General interest in staying at the forefront of current technology developments and keeping knowledge up to date.
- Direct experience with Salesforce Data Cloud, Agentforce, Marketing Cloud, or Service Cloud (Agentforce) solutions.
- Experience with Large Language Models (LLMs) and Generative AI architectures.
- Salesforce Certified Architect or relevant Data/AI certifications (e.g., AWS, Azure, GCP Data/ML certifications).
- Knowledge of relevant data privacy and compliance requirements is a plus.
- Knowledge of data architecture principles, including data modeling, ETL/ELT, data governance, and data quality.
- Unleash Your Potential.
- When you join Salesforce, you ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future but to redefine what s possible for yourself, for AI, and the world.
- Accommodations.
- If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form.
- Posting Statement.
- Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- ปฏิบัติงานตรวจสอบตาที่ได้รับมอบหมาย และสนับสนุนให้งานตรวจสอบสำเร็จตามระยะเวลาที่กำหนด
- ปฏิบัติงานโดยใช้เทคนิคและวิธีการตรวจสอบที่เหมาะสม ให้สอดคล้องตามแนวทางการตรวสอบที่ได้รับการเห็นชอบ และตามมาตรฐานการตรวจสอบภายใน เพื่อให้ได้ผลการตรวจสอบบรรลุตามวัตถุประสงค์
- จัดทำกระดาษทำการ (Working Papers) เพื่อบันทึกขั้นตอนและผลการตรวจสอบ
- รวบรวม วิเคราะห์ข้อมูลที่ได้จากการตรวจสอบ เพื่อประเมินความเพียงพอและความมีประสิทธิภาพของการควบคุมระบบงานที่ตรวจสอบ
- จัดทำร่างรายงานการตรวจสอบสรุปสิ่งที่ตรวจพบ พร้อมข้อเสนอแนะเสนอต่อหัวหน้าทีมตรวจสอบภายในฯ
- ปริญญาตรีสาขาบริหารธุรกิจบัญชี.
- มีประสบการณ์ในการตรวจสอบภายในอย่างน้อย 0-1 ปีขึ้นไป.
- มีความเข้าใจในการดำเนินธุรกิจของบริษัท ในส่วนที่จำเป็นต่อการปฏิบัติงานตรวจสอบ.
- มีความรู้ด้านการตรวจสอบภายใน การบัญชี การควบคุมภายในและภาษีอากร.
- มีทักษะในการเลือกใช้เทคนิคการตรวจสอบภายใน เทคนิคการนำเสนอและมีการจัดการอย่างเป็นระบบ.
- สามารถเดินทางต่างจังหวัดได้บ่อยครั้ง โซนภาคตะวันออก (ไปกับรถบริษัท ทีม และมีสนับสนุนค่าที่พัก กรณีค้างคืน)**.
- สามารถทำงาน 6 วัน/สัปดาห์ได้**.
- ติดต่อสอบถาม.
- คุณอภิชญา [email protected].
- สำนักทรัพยากรบุคคล.
- บริษัท ไทยเบฟเวอเรจ จำกัด (มหาชน).
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Job Number26017143
- LocationRenaissance Bangkok Ratchaprasong Hotel, 518/8 Ploenchit Road, Bangkok, Bangkok, Thailand, 10330
- ScheduleFull Time
- Located Remotely?N
- Position Type Non-Management
- POSITION SUMMARY.
- Promote awareness of brand image internally and externally. Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott. Recognize opportunities to up-sell the customer and sell enhancements to create a better Marriott experience or event. Encourage guests or callers to purchase or schedule preview package sales/tours. Explain details and requirements related to attending a sales presentation to potential owners. Verify that individuals meet eligibility requirements for preview package sales/tours prior to scheduling a tour for a Marriott vacation club property. Determine and give complimentaries to guests as gifts for their patronage (e.g., rewards points, show tickets). Answer guest questions about property facilities/services. Receive, record, and relay messages accurately, completely, and legibly.
- Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance; stand, sit, or walk for an extended period of time. Perform other reasonable job duties as requested by Supervisors.
- PREFERRED QUALIFICATIONS.
- Education: High school diploma or GED equivalent.
- Related Work Experience: No related work experience.
- Supervisory Experience: No supervisory experience.
- License or Certification: None.
- At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
- At Renaissance Hotels, we believe in helping our guests experience the DNA of the neighborhoods they are visiting. Our guests come to discover and uncover the unexpected, to dive into a new culture, or simply to make the most of a free evening. They see business travel as an adventure because they see all travel as an adventure. Where others may settle for the usual, our guests see a chance to bring home a great story. And so do we. We re looking for fellow spontaneous explorers to join our team to bring the spirit of the neighborhood to our guests. If this sounds like you, we invite you to discover career opportunities with Renaissance Hotels. In joining Renaissance Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
ทักษะ:
Social media, Microsoft Office, Compliance, Vietnamese, English
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Bachelor s degree in any field.
- Fresh graduates are welcome to apply.
- Excellent attention to detail and ability to maintain focus during repetitive tasks.
- Strong understanding of social media platforms and various content types.
- Ability to stay current with evolving content policies and guidelines.
- Analytical and critical thinking skills.
- Ability to work in different shifts rotation (24/7 shifts).
- Ability to work on site for 100%.
- Previous business process outsourcing, customer service, or content moderation experience is a plus.
- Fluent in Vietnamese language and B2 level in English.
- Must be able to speak, read and write the required language to support.
- Technical Skills:Minimum typing speed of 40wpm with a 90% accuracy score.
- Computer literate and fully conversant in Microsoft Windows and Microsoft Office.
- Which of the following statements best describes your right to work in Thailand?.
- What's your expected monthly basic salary?.
- How much notice are you required to give your current employer?.
- Which of the following languages are you fluent in?.
- Are you available to work outside your usual hours when required? (e.g. weekends, evenings, public holidays).
- Responsibilities (May perform other duties as requested that may not be specifically addressed in this document) Review, classify, annotate, categorize, group, mask, or label content related to video, audio, text, image, documents, or other relevant data based on defined guidelines.
- Generate data sets for production and machine learning purposes.
- Actively listen and classify different audio datasets, including human and animal sounds, songs, music, conversations, etc.
- Review and classify emotions, gestures, and other relevant elements in content.
- Annotate images in heat graphs or spectrograms to determine sleeping or active states.
- Understand and stay up-to-date with content policies and guidelines.
- Review online videos, social media, web pages, and advertising content for compliance with policies and guidelines. Content could be in text, image, audio, video, or any other format.
- Identify content that does not comply with requirements and flag it for action.
- Use basic judgment to perform required tasks effectively and accurately.
- Display a strong bias to doing what s right for our community in supporting social media s mission.
- Enforce social media Terms of Use by carefully monitoring reports of abuse on the site.
- Work in a 24/7 shift rotation.
ทักษะ:
Research, Salesforce
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Develop key customer stakeholder relationships and drive customer satisfaction at assigned accounts.
- Develop and drive the overall long-term strategy for the account, aligned with customer business objectives.
- Lead the end-to-end sales process through the engagement of appropriate resources such as Sales Engineers, Professional Services, Executives, Partners, etc.
- Territory identification and research, to formalize a go-to-market territory strategy and create a qualified target account list within 30 days.
- Share Salesforce value proposition for existing and/or new customers.
- Drive growth within an existing assigned account.
- Required Qualifications:Account Planning and Strategies: Establishes plans to achieve sales objectives by effectively identifying and qualifying opportunities in within the public sector space in Thailand.
- Research and Discovery: Uncovers a prospect s current processes, business challenges, and strategic goals based on customer use cases and value hypotheses.
- Solutioning: Identifies compelling value propositions that address customer needs by demonstrating an understanding of technology solutions.
- Customer Communication: Interacting with customers in a clear, concise, and timely manner using a variety of communication methods (writing, speech, presentation) and tools (whiteboarding, Google Slides, Zoom).
- Resource Application: Continuously runs toward results using the full capabilities of available resources and tools.
- Team Selling: Aligns with the full capacities of the account team and partners to support the deal and customer success.
- Preferred Qualifications:Excellent interpersonal and communications skills.
- Experience selling business applications to the public sector space in Thailand preferred.
- Sales Methodology Education.
- Ability to develop cases and service requirements, while crafting and leading strategic alliances.
- Unleash Your Potential.
- When you join Salesforce, you ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future but to redefine what s possible for yourself, for AI, and the world.
- Accommodations.
- If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form.
- Posting Statement.
- Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
ประสบการณ์:
ไม่จำเป็นต้องมีประสบการณ์ทำงาน
ประเภทงาน:
งานประจำ
- วางแผนกลยุทธ์การโฆษณาออนไลน์ (Media Plan) ในแพลตฟอร์ม Social Media ต่างๆ (Meta Ads, TikTok Ads, YouTube Ads, Google Ads และอื่นๆ) ตั้งแต่การเลือกแพลตฟอร์มที่เหมาะสม วัตถุประสงค์ ระยะเวลาการโฆษณา บริหารและจัดสรรงบประมาณ ออกแบบกลุ่มเป้าหมาย และการคำนวณยอดประมาณการของตัวชี้วัด (KPIs) ต่างๆ ทั้งโปรเจกต์ลูกค้าและโปรเจกต์องค์กร ได้อย่างมีประสิทธิภาพ
- บริหารการซื้อโฆษณาออนไลน์ตามแผนที่วางไว้ ตั้งแต่การตั้งค่าแคมเปญโฆษณา การทดสอบ การปรับปรุง การวิเคราะห์ตัวชี้วัด (KPIs) ต่างๆ และติดตามประสิทธิภาพของโฆษณาให้มีประสิทธิภ ...
- วิเคราะห์ข้อมูลและจัดทำรายงาน เพื่อนำเสนอผลลัพธ์และส่งมอบงานได้อย่างมีประสิทธิภาพ
- ประสานงานกับทีมที่เกี่ยวข้องทั้งภายในและภายนอกองค์กร เพื่อดูแลและส่งมอบงานได้อย่างมีประสิทธิภาพ
- ติดตามเทรนด์และอัปเดตการทำงานของแพลตฟอร์ม Social Media ต่างๆ (Facebook, Instagram, TikTok, YouTube, Google และอื่นๆ ) เพื่อนำมาปรับปรุงกลยุทธ์การซื้อโฆษณาได้อย่างมีประสิทธิภาพ.
- ปริญญาตรีขึ้นไป สาขาโฆษณา, สาขาการตลาด, สาขาเทคโนโลยีสารสนเทศ หรือสาขาที่เกี่ยวข้อง
- มีประสบการณ์ในการจัดทำแผนโฆษณาออนไลน์ (Media Plan)
- มีประสบการณ์และเชี่ยวชาญในการบริหารและซื้อโฆษณาในแพลตฟอร์ม Social Media ต่างๆ (Meta Ads, TikTok Ads, YouTube Ads, Google Ads และอื่นๆ) และมีทักษะในการวิเคราะห์ข้อมูลรวมถึงตัวชี้วัด (KPIs) ต่างๆ
- มีความรู้และความเข้าใจในการใช้เครื่องมือต่างๆ Meta Ads, TikTok Ads, YouTube Ads, Google Ads, Google Analytics, Google Tag Manager, Pixel, UTM Tracking และอื่นๆ ที่เกี่ยวข้องกับประสิทธิภาพและการติดตามผลลัพธ์ของการโฆษณา
- มีทักษะการนำเสนอ (Presentation Skill) และมีความสามารถในการสื่อสารได้เป็นอย่างดี
- มีความสามารถในการบริหารจัดการงานตามที่ได้รับมอบหมาย, การแก้ไขปัญหา และการทำงานอย่างเป็นระบบ
- สนใจเรียนรู้และอัปเดตการทำงานของแพลตฟอร์ม Social Media ต่างๆ (Facebook, Instagram, TikTok, YouTube, Google และอื่นๆ ) และพัฒนาตนเองอย่างต่อเนื่อง.
ทักษะ:
Business Development, Contracts, Analytical Thinking, English
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Developing and maintaining a productive long term relationship with your customer.
- Acquire a deep understanding of customer needs and requirements.
- Acquire an in-depth understanding of shoppers, categories, and market.
- Adapting and optimizing country commercial guidelines to your specific client.
- Negotiating contracts, promo plans, and innovations.
- Preparing volume forecast and plans.
- Collaborating very closely with teams from other departments;.
- Resolve any clients' issues and problems and act as a link between your customer and the internal teams.
- Job Qualifications.
- Bachelor's degree in any fields with an excellent academic background.
- Must have proven success from school or work experience of strong leadership Have strong analytical thinking and skills.
- Curious individuals can make complex decisions using all the available data but comfortable enough to use their gut feeling and instinct when these are missing.
- Proficient in English and Thai.
- Fresh graduate is welcome to apply.
- Hold a valid driver's license and Be flexible to relocate as your assignment could require.
- About us.
- We produce globally recognized brands, and we grow the best business leaders in the industry. With a portfolio of trusted brands as diverse as ours, it is paramount our leaders are able to lead with courage the vast array of brands, categories, and functions. We serve consumers around the world with one of the strongest portfolios of trusted, quality, leadership brands, including Downy , Gillette , Head & Shoulders , Herbal Essences , Oral-B , Pampers , Olay , Always , Pantene , Safeguard , SKII , Ambi Pur and more. Our community includes operations in approximately 70 countries worldwide.
- Visit http://www.pg.com to know more.
- We are an equal opportunity employer and value diversity at our company. We do not discriminate against individuals based on race, color, gender, age, national origin, religion, sexual orientation, gender identity or expression, marital status, citizenship, disability, HIV/AIDS status, or any other legally protected factor.
- Job Schedule.
- Full time
- Job Number.
- R000145081
- Job Segmentation.
- Entry Level
ทักษะ:
Compliance, English
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Proficiency in Thai and English (spoken and written).
- Previous experience in customer service, preferably with coaching, SME, or team support responsibilities.
- Strong communication, mentoring, and problem-solving skills.
- Ability to handle escalations and complex issues with professionalism.
- Flexible and adaptable to a fast-paced environment.
- Willingness to work onsite.
- Open to rotational shifts, weekends, and public holidays as required.
- Responsibilities: Serve as the Subject Matter Expert (SME) for Thai-speaking customer service operations.
- Provide coaching, mentoring, and support to customer service representatives to improve performance and service quality.
- Assist in training sessions, calibrations, and knowledge-sharing activities.
- Monitor and evaluate agents interactions (calls, chats, emails) to ensure accuracy and compliance with company standards.
- Support the operations team in driving performance metrics and achieving client targets.
- Act as the go-to person for escalations, complex queries, and product/process clarifications.
- Collaborate with Team Leaders, Trainers, and Quality Analysts to enhance team performance.
- Provide feedback and reports to management on areas of improvement and best practices.
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