JLL empowers you to shape a brighter way

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Job Responsibilities

Execute F&B services in a manner consistent with the SLA's, standard processes, professional brand image and compliant with applicable local laws, rules, and regulations

Responsible for the management of catering satisfaction, including regular satisfaction surveys and optimization of food service operations

Serve as the initial point of contact for all Client employee inquiries, issues, troubleshooting, and feedback related to food and beverage services within the workplace, with the primary goal of positively impacting the care and comfort of Client employees and guests

Financial management of F&B services, including budget management and expense tracking

Purchase and manage F&B supplies and vendor management

Manage and plan events, including but not limited to tech talks, team off-site/team building and any other client/user request

Proactive support to collect feedback from business team members regularly and take actions accordingly

Have knowledge of Food Safety guidelines, banquets/catering setup along with coffee breaks

The ability to identify, assess, manage and correct risks as needed

Management of work order ticketing system in managing ticketing system

Support data collection, analysis and reporting to ensure alignment with the Clients' goals and objectives

General administrative work as reasonable requested

Ensuring Exceptional Service

Assists with third party vendor relationships and service partners to provide optimal service delivery

Intuitive service delivery, anticipating needs or concerns exceeding Client expectations

Builds meaningful lasting relationships with Client employees and guests

Visibly engaged and well known in the workplace

Receives and responds to all requests or issues in an appropriate and timely manner

Identify potential risks and escalate, as appropriate, to ensure no privacy breech, security incident or disruption to Client's operations occur

Engage in a culture of continuous improvement and innovation by leveraging business intelligence, adopting, and participating in the development of best practices, new tools, process re-engineering and other ideas that provide service delivery efficiencies

Assistance and flexibility with Client events as needed to ensure flawless delivery

Perform additional job duties, as requested

Qualifications

2 years or more relevant experience in office operations in a Food and Beverage environment with an educational background in Hospitality/Business preferred

Excellent organizational, multi-tasking and prioritize in a busy and dynamic environment with willingness to accept challenges, verbal and written communication skills

Ability to remain energetic in a fast-paced environment and detailed oriented with strong analytical, problem-solving and financial skills

Excellent interpersonal skills, good team spirit, and ability to collaborate with a diverse range of people and job functions

Principled, flexible, and resourceful with a positive customer service mentality

Location:

On-site –Bangkok, THA

If this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements. We're interested in getting to know you and what you bring to the table!

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

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Candidate Privacy Statement

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Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at

[email protected]

. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our

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