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ประสบการณ์:
1 ปีขึ้นไป
ทักษะ:
Express, Assurance, Compliance
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Manage Customer Service Team Oversee the day-to-day operations of the customer service team, ensuring optimal performance and achievement of KPIs such as response time, resolution time, and customer satisfaction (CSAT).
- Process Optimization Continuously evaluate and optimize customer service processes and workflows to improve efficiency, reduce costs, and enhance the customer experience.
- Monitor and Analyze Performance Metrics Track key performance indicators (KPIs), inc ...
- Develop and Implement Training Programs Create and implement training programs for customer service agents, ensuring they are knowledgeable about products, services, and best practices in customer support.
- Handle Escalations and Complex Cases Act as the point of escalation for complex customer issues, ensuring timely and effective resolutions while maintaining a high level of customer satisfaction.
- Collaborate with Cross-Functional Teams Work closely with product, IT, and sales teams to address customer needs, enhance service offerings, and resolve systemic issues affecting service quality.
- Maintain Quality Assurance Oversee the implementation of quality assurance (QA) processes, monitoring customer interactions to ensure compliance with company standards and continuous improvement.
- Requirements Bachelor's degree in Business Administration, Operations Management, or a related field. Relevant certifications or advanced degrees are a plus.
- At least 1-2 years of experience in customer service or operations management, with a proven track record of leading and improving customer service teams.
- Strong leadership and team management skills with the ability to motivate, mentor, and develop customer service agents.
- Ability to analyze service data, performance metrics, and customer feedback to drive operational improvements.
- Strong verbal and written communication skills, capable of interacting with various internal stakeholders and handling customer escalations effectively.
- Ability to think critically, troubleshoot complex issues, and implement solutions in high-pressure environments.
- A deep commitment to delivering high-quality service and an understanding of customer needs, ensuring a positive customer experience.
- Ability to manage multiple tasks, prioritize workload effectively, and ensure deadlines and objectives are met consistently.
ประสบการณ์:
2 ปีขึ้นไป
ทักษะ:
Express, Compliance, Payroll
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Job Description: Monitor and manage daily employee attendance records through the timekeeping system (e.g., Empeo, WFM).
- Verify, update, and maintain accurate data on absences, lateness, overtime, and shift changes.
- Reconcile data errors, document corrective actions, and communicate updates to relevant parties on a daily basis.
- Review and process employee leave requests to ensure compliance with company policies and attendance records.
- Serve as the key contact point for investigating and resolving all attendance-related inquiries from employees or other stakeholders.
- Generate weekly and monthly reports on absenteeism, tardiness, leave balances, and other attendance metrics.
- Prepare and submit accurate attendance reports for timely payroll processing.
- Provide training and guidance to employees on how to use the attendance and timekeeping systems.
- Assist in the setup, maintenance, and continuous improvement of time attendance systems (e.g., biometric, card access).
- Ensure adherence to all attendance-related policies and recommend improvements to systems or processes as needed.
- Perform additional tasks and responsibilities as assigned by management to support team operations and business needs.
- Requirements: Bachelor's degree in Human Resources, Business Administration, or a related field.
- 2-3 years of experience in HR administration, time attendance, or payroll roles.
- Proficiency in time attendance and workforce management systems (e.g., Empeo, or similar).
- Strong problem-solving skills and attention to detail.
- Excellent communication and coordination skills to interact with multiple departments.
- Proficient in Google Sheet, Microsoft Excel and reporting tools.
- Ability to handle confidential information with a high level of integrity.
ประสบการณ์:
1 ปีขึ้นไป
ทักษะ:
Compliance, Legal, Safety Management, English
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Health, Safety and Environment.
- Implement safety compliance with Regional safety Shopee standard/program in all aspects.
- Implement safety leading KPI such as safety walk, deep compliance audit and Toolbox talk programs.
- Conduct Daily safety, weekly and monthly safety walk.
- Analyst accident and summarise the accident statistic with proposed a solution to eliminate risk/hazard in the business by using regional tools and lesson learned sharing.
- To build and train HSE awareness and occupational disease to all employees including Third Party Labor (TPL) and Contractor/Visitor and implement train to be the trainer.
- Update new health safety and environment laws, make HSE legal registration and compliance evaluation.
- Material handling equipment (MHE) management and traffic management.
- Lead to drive and follow up Safety behaviour observation program (Hazard reporting & Safety suggestion).
- Personal protective equipment (PPE) management.
- Machine safety improvement program.
- Government report mangement.
- Implement risk assessment and safe work procedure.
- Implement and control the management of Change Awareness (MOC).
- 5S project improvement.
- Construction safety management system.
- Emergency response plan and emergency drills.
- Document control system and CAR/PAR system (ISO 45001).
- Nursing room management.
- Requirements: Bachelor s degree or higher in Public Health, Occupational Health and Safety and/or related fields.
- 1-5 years of experience in HSE.
- Prefer to have experience working in logistics and supply chain/E-commerce and security.
- Excellent Communication, Interpersonal and Coordinating skills.
- Creative, fast response and proactive work.
- Can write english and design canva program or other.
- Have a driving licence.
ประสบการณ์:
5 ปีขึ้นไป
ทักษะ:
Risk Management, English
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Coordinating and monitoring compliance with local regulatory requirements.
- Implementing risk management processes, which includes reviewing completion of client and engagement acceptance, completion of client and job code creation, completion of vendor assessment, and/or reviewing relevant risk management processes as assigned on an ad-hoc basis.
- Performing risk assessments as part of KPIs and reporting to the head of risk management.
- Assisting with regular and annual R&Q compliance monitoring, activities and reporting.
- Promoting adherence to existing and implementing new PwC Network policies, principles and standards for engagements.
- Providing daily advice and consultation to business teams to ensure compliance with PwC Network policies, principles and standards in client/engagement acceptance, contracting, project delivery, reporting and documentation, as well as sub-contractor management.
- Collaborating with other Lines of Services, as well as R&Q and Compliance units in PwC s Regional and Global Network.
- Training staff on risk management processes and/or relevant policies.
- At least 5 years of experience in internal audits or risk management or business management.
- Certified Public Accountant (CPA) is a plus.
- Highly motivated, detail-oriented and well organised.
- Strong problem-solving and analytical skills.
- Team oriented but with the ability to work independently and efficiently.
- Effective communication and presentation skills in both Thai and English.
- Education (if blank, degree and/or field of study not specified).
- Degrees/Field of Study required: Degrees/Field of Study preferred:Certifications (if blank, certifications not specified).
- Required Skills.
- Optional Skills.
- Accepting Feedback, Accepting Feedback, Active Listening, Analytical Thinking, Business Continuity, Business Process Improvement, Business Process Modeling, Business Risk, Business Risk Identification, Coaching and Feedback, Communication, Contract Negotiation, Contractual Risk Mitigation, Corporate Governance, Creativity, Crisis Management, Data Analysis and Interpretation, Embracing Change, Emotional Regulation, Empathy, Enterprise Risk Management (ERM), Governance Risk Compliance (GRC), Inclusion, Intellectual Curiosity, Learning Agility {+ 27 more}Desired Languages (If blank, desired languages not specified).
- Travel Requirements.
- Available for Work Visa Sponsorship?.
- Government Clearance Required?.
- Job Posting End Date.
ประสบการณ์:
5 ปีขึ้นไป
ทักษะ:
Express, Finance, Project Management, English
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Operation Excellence, Operations, Commercial, Finance to understand key business and operational processes to capture change requirements, crystalize objectives, problem-solve system and business impacts, identity success metrics and risks.
- Involved in reviewing UAT and conduct testing and manage Live Testing, develop feature and project roll-out implementation plans and timelines, effectively managing many diverse stakeholders.
- Prepare SOP designs and training material for business users and lead communication ...
- Collaborate with Regional Operations counterparts to strategically identify synergies across Regional practices and relevant localisations to the market.
- Prepare consolidated plans, system and feature adoption performance and project timelines to senior management.
- Requirements: Native fluency in Thai and strong command of English (reading, writing, listening, speaking).
- At least 5 years of work experience in product management, business or systems analyses, management consulting, IT and implementation consulting related fields are preferred.
- Have very strong project management skills including interpersonal & communication skills.
- Familiar with business impact sizing studies, feasibility analyses, and projection implementation cross-functionally.
- A proactive, fast learner, team player and leader with ability to work and manage diverse team communities in dynamic environments.
- Adept at understanding business priorities to forecasting and analyses, detail oriented, and strong problem-solving skills.
ประสบการณ์:
5 ปีขึ้นไป
ทักษะ:
Assurance, Teamwork, English
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Day to day support on help desk Methodology consulting to the practice.
- Collect and identify the current practical issues from the practice to data analytic and reporting.
- Prepare and launch the best practice, Tip & Guidance to the practice along the audit process.
- Join and gather the highlights and content from the Global Assurance Quality - Methodology, Asia Pacific, other levels to make the local communication.
- Perform the file review for coaching purpose and gathering practical issues.
- Provide the formal consultation to practise on ad-hoc basis.
- Provide the activities related to audit efficiency improvement.
- Join the Manager meeting at Group Level to capture and share the Methodology communication and issues between the audit practise and M&T Member.
- Provide the annual training to the practise base on annual Audit Quality Program (AQP) to practise.
- Manager level.
- At least 5 years of work experience in audit filed.
- Good service mind and communication skill.
- Good technical skills, including knowledge of auditing standards.
- Ability to write professionally in English.
- Good teamwork and interpersonal skills.
- Strong presentation and teaching skills.
- Education (if blank, degree and/or field of study not specified).
- Degrees/Field of Study required: Degrees/Field of Study preferred:Certifications (if blank, certifications not specified).
- Required Skills.
- Optional Skills.
- Desired Languages (If blank, desired languages not specified).
- Travel Requirements.
- Not Specified
- Available for Work Visa Sponsorship?.
- No
- Government Clearance Required?.
- No
- Job Posting End Date.
ประสบการณ์:
6 ปีขึ้นไป
ทักษะ:
HACCP, Legal, Assurance
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Effectively support the OU product and package innovation agenda in foods by ensuring standards and process are adhered to during the innovation process, delivering quality and food safety by design".
- Participate in Tech Stage Gate meetings ensuring quality and food safety guardrails have been addressed in the stage gate process.
- For complex innovations, provide needed technical support at plant level to ensure start-up readiness and develop quality system and testing protocols/methods which sho ...
- Ensure appropriate specifications have been developed, that HACCP transfer documents for new initiatives have been completed and that appropriate guardrails for food safety are in place.
- Provide needed oversight and governance by ensuring our quality and food safety standards and protocols are effectively implemented in our manufacturing facilities, and that they are maintained across the supply chain to ensure our products are safe, legal and meet consumer-defined design across our total portfolio of products - including execution of Quality Audits, PME and CQA testing.
- Effectively collaborate with BU Quality Control (Operations) to jointly develop Quality and Food Safety objectives and targets that deliver on our promise to provide consumers with safe and wholesome products of outstanding quality, consistency and value.
- Harmonize the quality management programs including testing methods across the region and ensure that an updated and accurate central repository of specifications and standards is maintained.
- Provide needed oversight and governance of established quality systems, managing the issuance of concession / variances.
- Provide technical support in the assessment of 3rd party contract manufacturing sites for new products, performing needed capability assessment for new manufacturing platforms and ensuring appropriate design quality and food safety principles have been implemented.
- Deliver quality and food safety training programs and tools, meeting specific regional needs that support and facilitate their implementation.
- Qualifications:A bachelor s degree in science with good understanding of beverage and food manufacturing.
- A minimum of 6-7 years of experience in Quality Assurance, Quality Control, and/or related experience with a proven track record in supporting the launch of new products, preferably for a multinational company.
- Demonstrated leadership in Quality Assurance, Quality Control, new product development, manufacturing and/or R&D Technical position requiring interface with all of these disciplines.
- Must have the ability to influence the field and senior stakeholders across the BU organization.
- Familiarity and comfort with working across varied, diverse, cultures and specifically have the ability to understand and leverage geographic and cultural drivers.
- Excellent written and oral communication skills, with the ability to represent PepsiCo internally and externally. Willingness and flexibility to travel.
- Strong leadership skills, assertive personality to drive the FSQA agenda effectively with R&D & SC stakeholders.
ประสบการณ์:
1 ปีขึ้นไป
ทักษะ:
Express, English
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Apply a learning mindset and take ownership for your own development.
- Appreciate diverse perspectives, needs, and feelings of others.
- Adopt habits to sustain high performance and develop your potential.
- Actively listen, ask questions to check understanding, and clearly express ideas.
- Seek, reflect, act on, and give feedback.
- Gather information from a range of sources to analyse facts and discern patterns.
- Commit to understanding how the business works and building commercial awareness.
- Learn and apply professional and technical standards (e.g. refer to specific PwC tax and audit guidance), uphold the Firm's code of conduct and independence requirements.
- Minimum years experience required.
- Over 1 years of experiences.
- Additional application instructions.
- Good English communication and Team work.
- Education (if blank, degree and/or field of study not specified).
- Degrees/Field of Study required: Degrees/Field of Study preferred:Certifications (if blank, certifications not specified).
- Required Skills.
- Optional Skills.
- Accepting Feedback, Accepting Feedback, Active Listening, Application Software, Business Model Development, Business Process Modeling, Business Systems, Communication, Developing Training Materials, Emerging Technologies, Emotional Regulation, Empathy, Enterprise Integration, Enterprise Software, Implementation Research, Implementation Support, Implementing Technology, Inclusion, Innovative Design, Intellectual Curiosity, IT Infrastructure, Optimism, Process Standardization, Project Architecture, Project Budgeting {+ 13 more}Desired Languages (If blank, desired languages not specified).
- Travel Requirements.
- Available for Work Visa Sponsorship?.
- Government Clearance Required?.
- Job Posting End Date.
ประสบการณ์:
5 ปีขึ้นไป
ทักษะ:
Compliance, English
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Update and Establish Policies: Develop and implement the latest policies and procedures for AML/KYC, ensuring alignment with current regulations and our network standards.
- Risk Assessment and Planning: Conduct thorough AML risk assessments and craft a comprehensive annual plan to address potential challenges.
- Mitigate Money Laundering Risks: Implement effective measures to reduce money laundering risks, including customer due diligence guidelines that adhere to the latest An ...
- Advisory Support: Offer expert advice to various departments, ensuring all actions align with AML/KYC procedures.
- Training and Awareness: Lead training sessions for partners and staff to enhance understanding of AML/KYC procedures, relevant laws, and policy requirements.
- Due Diligence Review: Oversee AML client due diligence checks, review all pertinent documents, and approve the issuance of AMLCDD reports.
- Quarterly Compliance Testing: Conduct regular AML compliance tests to confirm adherence to established processes.
- Annual Process Review: Support the annual evaluation of the design and effectiveness of AML-related processes and controls.
- A university degree is required.
- At least 5 years of relevant experience, ideally in AML/KYC, though not mandatory.
- Experience in financial services, particularly in risk, compliance, or financial crime, is advantageous.
- Familiarity with the regulatory environment is beneficial.
- Strong analytical abilities and attention to detail are essential.
- Fluency in both English and Thai, in both spoken and written forms.
- Excellent communication skills, with the ability to engage effectively with all management levels.
- To help us comply with PDPA rules, please don't include your religion or racial information on your CV.
- Education (if blank, degree and/or field of study not specified).
- Degrees/Field of Study required: Degrees/Field of Study preferred:Certifications (if blank, certifications not specified).
- Required Skills.
- Optional Skills.
- Accepting Feedback, Accepting Feedback, Active Listening, Analytical Thinking, Business Continuity, Business Process Improvement, Business Process Modeling, Business Risk, Business Risk Identification, Coaching and Feedback, Communication, Contract Negotiation, Contractual Risk Mitigation, Corporate Governance, Creativity, Crisis Management, Data Analysis and Interpretation, Embracing Change, Emotional Regulation, Empathy, Enterprise Risk Management (ERM), Governance Risk Compliance (GRC), Inclusion, Intellectual Curiosity, Learning Agility {+ 27 more}Desired Languages (If blank, desired languages not specified).
- Travel Requirements.
- Available for Work Visa Sponsorship?.
- Government Clearance Required?.
- Job Posting End Date.
- February 28, 2026
ประสบการณ์:
3 ปีขึ้นไป
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Support the set up and maintenance of window displays and interiors, adjusting them to the type and merchandising of single stores.
- Set up and maintain in-store merchandising of the category, implementing the received guidelines and design inputs, based on sales trends, market peculiarities, customer target and reference competitors.
- Solve specific store visual merchandising challenges that require adaptations including store size and merchandising/inventory level.
- Co-ordinate with the Retail Merchandising Department to understand the merchandising guidelines and implement the visual strategy based on business needs.
- Cooperate with the Retail Merchandising Department for the implementation of appropriate outfits for the market, the customers and the season based on products in stock.
- Visit stores on a regular basis to ensure that Visual Merchandising standards are maintained in all of them.
- Provide appropriate indications to the In-Store Visual referring person.
- Cooperate with the Communication Department to the implementation of In-Store Events and Press Presentations, when required.
- Provide training to shop staff to ensure that the display is maintained up to corporate standards.
- KNOWLEDGE AND SKILLS Creative Mindset More than 3 years of experience in VM for international fashion companies and/or in creative fields. International and/or regional experience would be an advantage. Proficiency in Photoshop and Illustrator and Adobe software. Good interpersonal skills Self-motivated. Able to work independently as required, but able to function as part of a larger team structure. Willingness to travel Good command of English language Joining our Company means working in a creative and international environment, with teams of people motivated by curiosity and the quest for excellence. The engine of our success is the importance and value that we place on the talent and passion of our people leading to their own professional growth.
- Prada Group promotes an inclusive work environment, ensuring equal opportunities for all candidates, regardless of gender, ethnicity, sexual orientation, disability, or other personal characteristics. We believe that diversity is a value and we are committed to build a fair and respectful workplace for all.
ประสบการณ์:
1 ปีขึ้นไป
ทักษะ:
Compliance, Meet Deadlines
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Provides assistance to HRBPs in delivering HR services and support to employees and managers.
- Facilitates the onboarding process for new hires, ensuring they have a smooth and positive experience.
- Supports the performance management process, including goal setting and performance reviews.
- Develop and implement an end-to-end training roadmap aligned with business objectives and workforce capability needs.
- Partner with internal stakeholders and external vendors to source, customize, and implement learning solutions.
- Promote a learning culture through communication campaigns, engagement activities, and knowledge-sharing platforms.
- Organize and schedule training sessions, workshops, and development programs.
- Monitor compliance training completion and maintain accurate records for audits and reporting.
- Contributes to HR projects and initiatives, collaborating with the HR team and other departments.
- Utilizes HR technology systems and tools to perform HR-related tasks and data management.
- Assists in managing organizational change initiatives and communicating changes to employees.
- Learns to use data for analysis and trend establishment to understand performance and productivity drivers in the relevant employee base.
- Perform any other related task as required.
- Basic understanding of HR functions, processes, and best practices.
- Familiarity with competency frameworks and talent development strategies.
- Understanding of adult learning principles and instructional design methodologies.
- Strong facilitation and presentation skills for in-person and virtual sessions.
- Strong verbal and written communication skills to interact effectively with employees and stakeholders.
- Good organizational and coordination skills to manage multiple tasks.
- Awareness of HR policies, procedures, and compliance requirements.
- Familiarity with HR systems and software for data management and HR administration.
- Ability to collaborate with HR colleagues and business partners to achieve common goals.
- Ability to efficiently manage tasks and prioritize responsibilities to meet deadlines.
- Willingness to adapt to changes and embrace new HR initiatives.
- Eagerness to learn and grow within the HR field.
- Bachelor s degree in Human Resources, Business Administration, Organizational Development, Psychology, or a related field.
- 1-2 years of experience in HR or Learning & Development roles.
- Hands-on experience in training coordination, onboarding, and performance management processes.
- Experience in designing and implementing learning programs and working with external training vendors is a plus.
- On-site Working About NTT DATA
- NTT DATA is a $30+ billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world s leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. Our consulting and industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is part of NTT Group, which invests over $3 billion each year in R&D.
- Equal Opportunity Employer
- NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.
- Third parties fraudulently posing as NTT DATA recruiters.
- NTT DATA recruiters will never ask job seekers or candidates for payment or banking information during the recruitment process, for any reason. Please remain vigilant of third parties who may attempt to impersonate NTT DATA recruiters whether in writing or by phone in order to deceptively obtain personal data or money from you. All email communications from an NTT DATA recruiter will come from an @nttdata.com email address. If you suspect any fraudulent activity, please contact us.
ประสบการณ์:
5 ปีขึ้นไป
ทักษะ:
E-learning, Quality Assurance, Assurance, English
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Collaborate with subject matter experts and stakeholders to analyze learning needs and objectives.
- Design and develop interactive and engaging eLearning courses using various instructional design models, adult learning theories, learning technologies, and techniques to ensure effective learning experiences.
- Conduct quality assurance checks to ensure the accuracy, functionality, and interactivity of eLearning content.
- Incorporate assessment strategies and interactive activities to measure learning outcomes and enhance learner engagement.
- Stay up-to-date with emerging trends and technologies in eLearning and instructional design.
- Collaborate with cross-functional teams, such as eLearning content creators, graphic designers, multimedia specialists, and developers, to seamlessly integrate eLearning content.
- Provide guidance and support to internal stakeholders on best practices for eLearning design and development.
- Evaluate eLearning solutions through user feedback and data analysis.
- Maintain documentation and records of eLearning projects, including timelines and version control.
- Baseline Qualifications: Bachelor's degree in Instructional Design, Education, or related fields.
- Minimum 5 years' experience in eLearning experiences.
- Proven experience in instructional design, eLearning development or a similar role.
- Experience in insurance industry is a preferred.
- Good command in English both verbal and written.
- Proactive, Open, Caring, Commit, Innovative.
ประสบการณ์:
3 ปีขึ้นไป
ทักษะ:
eCommerce
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Be a subject-matter expert in Shopee Features, SOPs, systems and tools, and all changes related to customer service.
- Identify training needs to meet quality standards and enable knowledge retention, good behaviors & skills practices.
- Design essential learning solutions that build competencies/address KPIs deficits/enable business outcomes with real-life applicable practice.
- Develop learning content including interactive user guides, video tutorials, FAQs, and other instructional materials.
- Train/educate and advise contact center agents, leads and QAs on Shopee Features, SOPs, tools, and relevant service soft skills.
- Lead Train-the-Trainer sessions as a master trainer for key programs.
- Use data and metrics to measure, observe, and report learning effectiveness and ensure real-work application.
- Coordinate and evaluate training conducted by support staff members to ensure consistency, accuracy, and thoroughness.
- Keep track of training progress and provide reports for stakeholders.
- Provide excellent customer service and maintain high standards for all work performed, working on complex requests and high volumes under tight deadlines.
- Requirements: Bachelor's Degree in education, human resources, or any related field.
- At least 3 years experience in training, preferably in Customer service.
- Experience in coaching, or mentoring others.
- Strong Facilitation, Communication, and interpersonal skills.
- Proficient in tools such as Google Sheets, Learning Management Systems (LMS), Google Slides and Powerpoint.
- Experience in eCommerce platforms is a plus.
- Ability to adapt to a fast-paced, dynamic work environment and drive positive change.
ประสบการณ์:
3 ปีขึ้นไป
ทักษะ:
Risk Management
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Risk management implementation and monitoring.
- Develop and improve the Business Continuity Management (BCM) framework, models, manuals, and tools to align with best practices and regulatory standards.
- Conduct Business Impact Analysis (BIA) and develop Business Continuity Plans (BCP) across TOP Group and affiliates.
- Coordinate, conductand advise cross-functional teams to implement, test, and maintain BCPs and BCM initiatives. and keep effective BCP response, resume, recovery for real case incidence.
- Facilitate crisis management activities, training sessions, and simulation exercises.
- Assess and report on BCP effectiveness, and recommend improvements based on test results.
- Promote awareness and understanding of BCM through training, communication, and engagement across all organizational levels.
- EDUCATION.
- Bachelor or higher in ChemEngineer, Industrial Engineer, Petrochemical Engineer, Science, Business Administration, Economics, Social Science, Political Science, Finance or related fields.
- EXPERIENCE.
- At least 3 years experiences in Petroleum or Petrochem fields,Commercial, risk management, financial planning/management, business process/ development, audit, strategy or human resources., Insurance.
- OTHER REQUIREMENTS.
ประสบการณ์:
3 ปีขึ้นไป
ทักษะ:
Automation, Industry trends, Compliance, English
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Integrated IT Solution Enablement: Lead the technical and functional enablement of Accor s IT Offer (PMS, POS, CRM, etc.), ensuring seamless integration and local adaptability. Act as the technical lead for interface connectivity functions. Liaison between Distribution System Support, Regional IT and Central (Paris).
- Performance Analysis & Optimization: Analyze system performance across the hotel network, identify optimization opportunities, and propose data-driven enhancements.
- Technology Advisory & Innovation: Advise hotel stakeholders on technology selection ...
- Cross-functional Training & Enablement: Design and support training programs that build transversal IT capabilities across hotel teams, beyond tool-specific usage.
- Continuous Evaluation & Feedback Loop: Establish and maintain a feedback loop with hotel teams to ensure IT solutions remain aligned with operational needs and industry trends.
- Vendor & Partner Collaboration: Act as a key interface with technology vendors and service providers to ensure solution adaptability and compliance with local and global standards.
- Strategic Reporting & KPIs: Contribute to consolidated reporting using standardized KPIs to evaluate the impact of IT solutions on guest satisfaction and business performance. Effectively communicate technology related plans, actions and decisions with stakeholders.
- Product Management Support: For locally scoped products, support product lifecycle management. For globally scaled solutions, facilitate transition to global product teams. Provide 3rd Level technical escalations to Americas/ENA/MEAPAC for strategic vendors/projects.
- PMS Rollout: Act as leader for the deployment. Provide deep functional and technical insight to support the exécution of the rollout plan. Colaborate with internal teams (product, operationals, GMs) and external partners to ensure readiness, validate solution fit and troubleshooting deployment issues. Deliver structure feedaback to product teams on system performance, localizaton needs and user experience. Maintain and manage within the Region, the PMS environments to Accor business needs.
- Qualifications Bachelor s or Master Degree in IT Engineering, product or related field.
- 3-5 years of experience in IT, Product, SAAS, hospitality systems.
- Fluent communication in English.
- Demonstrates independently with a strong sense of ownership and follow-through.
- Delivers high-quality outcomes with minimal supervision, often setting the standard for others.
- Able to overcome resistance by demonstrating value and building confidence in new solutions.
- Maintains focus and professionalism under pressure, especially during escalations or high-stakes deployments.
- Excellent problem-solving, organization and analytical skills.
- Additional Information This position is based in Bangkok.
- The role involves global collaboration, requiring flexibility to accommodate time zone differences..
ประสบการณ์:
5 ปีขึ้นไป
ทักษะ:
Java, Python, Javascript, English
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Master/Bachelor s Degree in Computer Science, Computer Engineering.
- Experience 5+ years in software architecture design and development.
- Knowledge of architecture design guideline/development practice.
- Knowledge of Distributed System Design and Implementation.
- Expert software engineer of Java, Python and/or JavaScript.
- Experienced in the Cloud technology.
- Experience of emerging technology, e.g. AI would be an advantage.
- Experience of SQL and database.
- Proven technical background with understanding of programming styles, frameworks, design patterns and unit testing.
- Understanding of security implications and secure coding.
- Practical experience with agile development methodologies and tools (Scrum, JIRA etc.).
- Fluent in English for both spoken and written.
- Skill for writing clean, readable code and reusable components.
- Experience with Test Driven Development and / or Behavior Driven Development.
- Self-motivated, pressure-tolerant, and result oriented personality with innovation.
- Good communication and interpersonal skills.
- LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth. Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership, Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions. Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce. You will be part of a collaborative and creative culture where we encourage new ideas and are committed to sustainability across our global business. You will experience the critical role we have in helping to re-engineer the financial ecosystem to support and drive sustainable economic growth. Together, we are aiming to achieve this growth by accelerating the just transition to net zero, enabling growth of the green economy and creating inclusive economic opportunity. LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives. We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone s race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Please take a moment to read this privacy notice carefully, as it describes what personal information London Stock Exchange Group (LSEG) (we) may hold about you, what it s used for, and how it s obtained, your rights and how to contact us as a data subject. If you are submitting as a Recruitment Agency Partner, it is essential and your responsibility to ensure that candidates applying to LSEG are aware of this privacy notice.
ประสบการณ์:
3 ปีขึ้นไป
ทักษะ:
Assurance, Linux, Game Development, English
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Design and implements software modules in C++ included build system scripting, unit testing, integration testing, performance testing along with software packaging and configuration management.
- Participates in code/design reviews.
- Contributes toward product and internal documentation, technical specifications, software documentation and unit test plans.
- Assists in resolution of field problems as needed.
- Partners with QA (Quality Assurance) to ensure high quality software.
- Partners with owner, and collaborators of projects to deliver, support, and maintaining products.
- Opportunity to mentor junior-to-mid level engineers while the team is growing.
- Qualifications 3+ years experience of professional software development.
- Have awareness in performance implication of various libraries in use included C++ STL to make decision whether to use 3rd party library or implement our own.
- Experience developing in C++ in a multi-threaded environment.
- Strong experience of application or backend development on Linux with comfortability in using Linux command lines & various tools.
- Experience in using Makefile, and CMake build system.
- Knowledge and experience in at least one of several kinds of real-time project development using C++ such as uses multi-threaded code in business application, embedded systems / IoT delivering real-world products, game development, network-based application striving for either low-latency or high-throughput such as web server, packet filtering, or trading related application.
- Good understanding of operating system concepts included memory management, caching system, etc.
- Hands-on experience with network programming (e.g., sockets, TCP/IP, UDP, multicast) using directly platform API e.g. socket API.
- Strong English writing & verbal communication skills.
- Ability to work partially in US hours.
- Nice to have Experience developing on Windows.
- Experience in developing with either one of Rust, Go, C#, or Python, or other system-programming languages.
- Not afraid to be dealing with legacy code base (C++98) of some of our projects with eyes towards modernization to C++11 onwards.
- Experience in directly using Linux POSIX API e.g. multi-threaded with thread library, file system, I/O multiplexing, signal processing, etc.
- Have exposure to market data in financial sector, or having been exposed to investment, trading.
- Join us and be part of a team that values innovation, quality, and continuous improvement. If you're ready to take your career to the next level and make a significant impact, we'd love to hear from you. LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth. Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership, Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions. Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce. We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone s race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. You will be part of a collaborative and creative culture where we encourage new ideas. We are committed to sustainability across our global business and we are proud to partner with our customers to help them meet their sustainability objectives. Our charity, the LSEG Foundation provides charitable grants to community groups that help people access economic opportunities and build a secure future with financial independence. Colleagues can get involved through fundraising and volunteering. LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives. Please take a moment to read this privacy notice carefully, as it describes what personal information London Stock Exchange Group (LSEG) (we) may hold about you, what it s used for, and how it s obtained, your rights and how to contact us as a data subject. If you are submitting as a Recruitment Agency Partner, it is essential and your responsibility to ensure that candidates applying to LSEG are aware of this privacy notice.
ประสบการณ์:
3 ปีขึ้นไป
ทักษะ:
Business Development, Finance, Accounting, English
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Generate business development ideas for sectors under responsibility assigned.
- Execute the preparation of all necessary important documentations (agreements with clients, roadshow materials, filings to SEC/SET) and generate ideas and concepts for presentations to internal stakeholder and external clients.
- Analyze financial models and verify the correctness and completeness of financial models.
- Train junior staff on Investment Banking related skills (financial modeling & valuation, presentation, related industries) and Investment Banking products (equity, M&A, property fund, infrastructure fund) including guide junior staff on related SEC/SET rules and regulations.
- Qualifications Bachelor's degree or higher in Finance, Economic, Accounting, Business Administration or related fields.
- At least 3 years working experience in Investment Banking, Capital Markets and Financial Consulting.
- Good command of written and spoken English.
- Strong leadership, financial, conceptual, communication, and analytical skills.
- We're committed to bringing passion and customer focus to the business. If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us.
ประสบการณ์:
1 ปีขึ้นไป
ทักษะ:
Risk Management, Internal Audit, SAP
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Gather business and regulatory requirements from stakeholders.
- Provide advisory on Policy and Compliance Management to support good design of system functionality to ensure design aligning with relevant regulatory requirement and good practice.
- o External Regulation, Policy and Control Standard Inventory o End to end process of policy management including policy revision and approval, establishment, acknowledgement, and monitoring overdue policy reviews. o Exception Process o New Regulation a ...
- Prepare documentation including Requirement Traceability Matrix (RTM), Functional Specification Document (FSD), and process flows.
- Support design, configuration, and integration of the PCM module within the GRC platform.
- Develop and execute test cases and UAT scripts for PCM module.
- Support accuracy and completeness of data migration and system outputs.
- Document test results, track defects, and support resolution.
- Create training materials such as manuals, quick guides, and e-learning modules.
- Deliver user training sessions and provide adoption support.
- QualificationsBachelor s or Master s degree in Business Administration, Risk Management, Finance, Information Systems, or related field.
- For Consultant Level1-3 years of experience in GRC, Internal Audit, or Risk Advisory, preferably in the financial services sector.
- For Senior Consultant Level5-8 years of experience in GRC, Internal Audit, or Risk Advisory, preferably in the financial services sector.
- Strong knowledge of Policy and Compliance frameworks and regulatory standards (Basel II/III, BOT, SEC etc.).
- Experience with GRC platforms (RSA Archer, SAP GRC, MetricStream, or equivalent) is a plus.
- Archer Certified Administrator (Specialist/Expert), ServiceNow CIS (Risk & Compliance), or equivalent certification is a plus.
- Proficiency in business analysis, documentation, and stakeholder facilitation.
- Strong problem-solving, analytical, and communication skills.
- Professional certifications such as GRC, CISA, CRISC, CISM, CISSP are highly desirable.
- Technical SkillsExposure to GRC/IRM platforms such as Archer, ServiceNow, or MetricStream.
- Understanding of workflows, reporting, and dashboard.
- Proficiency in Microsoft Excel and PowerPoint for analysis and reporting.
- Soft SkillsAnalytical and detail-oriented mindset with the ability to work on multiple projects simultaneously.
- Strong written and verbal communication, able to engage both technical and business stakeholders.
- Team-oriented with a willingness to learn and adapt to dynamic client environments.
- Ability to work in structured consulting environments with deadlines and deliverables.
- Industry Focus: FSI Exposure to banking, asset management, digital asset, insurance, and financial services risk and compliance processes. Understanding of significant risk and compliance domain for specific industry.
- Due to volume of applications, we regret only shortlisted candidates will be notified.
- Please note that Deloitte will never reach out to you directly via messaging platforms to offer you employment opportunities or request for money or your personal information. Kindly apply for roles that you are interested in via this official Deloitte website. Requisition ID: 110918In Thailand, the services are provided by Deloitte Touche Tohmatsu Jaiyos Co., Ltd. and other related entities in Thailand ("Deloitte in Thailand"), which are affiliates of Deloitte Southeast Asia Ltd. Deloitte Southeast Asia Ltd is a member firm of Deloitte Touche Tohmatsu Limited. Deloitte in Thailand, which is within the Deloitte Network, is the entity that is providing this Website.
ประสบการณ์:
2 ปีขึ้นไป
ทักษะ:
English
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Education requirement - Diploma/Degree and above.
- Proficiency in English and Thai is required.
- 2 years experience managing account management project as a TL of a BPO company.
- Knowledge of basic KPIs and advance KPIs.
- Ability to work across shifts and also support the team training and quality..
- Job DescriptionTo manage a team of associates, doing account management.
- Manage both internal & client side KPIs.
- Responsible for team performance management and hygiene.
- Experience in account management, growth projects in a 24/7 account is a plus.
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