Phra Khanong, Bangkok

Position

Learning & Development Specialist

Division

Human Resources

Group Function

Group of Human Resources

Work Location

Phra Khanong, Bangkok

Key Responsibilities

Learning Design & Development

• Develop and execute annual Learning & Development plans aligned with organizational goals and workforce capability requirements.

• Conduct Training Needs Analysis (TNA) and competency gap assessments across departments.

• Design and implement enterprise-wide learning programs, including: Leadership development programs, Functional and technical skills training, Soft skills and professional development programs.

• Compliance and mandatory training

• Future skills and digital capability programs

• Develop competency-based learning pathways and career development frameworks.

• Create and manage learning content, facilitator guides, e-learning modules, and learning resources.

• Coordinate training delivery through internal facilitators and external vendors.

• Ensure learning initiatives support business transformation and organizational growth.

Talent Management

• Support talent review and workforce capability assessment processes.

• Partner with managers to identify high-potential employees and critical talent.

• Facilitate Individual Development Plans (IDPs) and career development discussions.

• Develop talent development programs to strengthen organizational capability and employee engagement.

• Monitor talent metrics and recommend development interventions to address capability gaps.

Succession Planning

• Support organization-wide succession planning processes for critical positions.

• Maintain succession planning databases and talent profiles.

• Assess successor readiness and identify development actions for key talent.

• Coordinate leadership pipeline and succession development programs.

• Prepare succession planning reports and recommendations for management review.

Learning Administration & Technology

• Manage Learning Management System (LMS) activities, including course assignments, tracking, reporting, and learner records.

• Monitor training attendance, completion rates, and compliance requirements.

• Maintain training calendars and annual learning schedules.

• Coordinate logistics for training programs and development activities.

Learning Effectiveness & Reporting

• Evaluate training effectiveness using surveys, assessments, and performance indicators.

• Track learning KPIs and prepare regular reports and dashboards.

• Analyze learning data and provide recommendations for continuous improvement.

• Measure the impact of development initiatives on employee performance and business outcomes.

Stakeholder Management

• Collaborate with business leaders, HR teams, and managers to identify development priorities.

• Act as an internal consultant on learning and talent development matters.

• Manage relationships with external training providers, consultants, and educational institutions.

• Promote a culture of continuous learning throughout the organization.

Requirements

• Bachelor's Degree in Human Resources, Organizational Development, Psychology, Education, Business Administration, or a related field.

• Thai and English Communication

• 5 years of experience in Learning & Development, Talent Development, Organizational Development, or Human Resources.

• Experience designing and implementing organization-wide learning programs.

• Experience supporting talent management and succession planning processes.

• Experience with Learning Management Systems (LMS) and digital learning platforms is preferred.

• Able to work at Jim Thompson Head Office, Sukhumvit 93 BTS BangChak Station / Mon-Fri 08.00 - 17.00 / on-site 100%