เงื่อนไขการค้นหา

ประสบการณ์:

2 ปีขึ้นไป

ทักษะ:

Express, Compliance, Multitasking

ประเภทงาน:

งานประจำ

• Deliver world-class customer service, while responding to Customer inquiries and concerns via telephone call channel.
• Build meaningful relationships with our Customers through a consultative approach, understanding their current and future needs, providing first contact resolution and negotiating a positive outcome for the Customer and American Express.
• Enhance our customers experience by identifying opportunities to offer products based on our Cardmembers needs.
• Meet and exceed quality goals, compliance regulations and productivity targets.
• Navigate computer systems and applications to service our Customers, and enable them to get the most from our online and mobile platforms.
• Document necessary information, such as payment details, Customers change of details, change of address and travel notifications.
• Re-prioritize and adapt to an ever-changing environment.
• At least 2 years of customer service experience in a contact center environment with a passion for building customer loyalty through exceptional listening, relationship building, and strong written and verbal communication.
• Ability to work in a fast paced metric driven environment with proficient multitasking and navigation.
• Demonstrated consultative experience, ability to influence, resourceful.
• Creative problem-solving, eager to find customized solutions.
• Experience in banking/financial services a plus.
• Bachelor s degree, associate s degree and college undergrads may apply.
• Preferred Qualifications.
• Demonstrate personal excellence by remaining positive in difficult situations.
• Display a passion to serve by delivering outstanding service in every interaction with our Customers.
• The ability and resilience to work in a fast-paced and dynamic environment as well as multitask, using multiple systems and digital tools to service our Customers.
• Strong interpersonal, communication, verbal and written skills.
• Assertiveness to handle difficult conversations.
• Excellent negotiation, influencing and resourcefulness skills.
• Critical, analytical and forward thinking with problem-solving skills, and strong attention to detail.
• Confidence to work in a different environment e.g. actual and virtual.
• Competitive base salaries.
• Bonus incentives.
• Support for financial-well-being and retirement.
• Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location).
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need.
• Generous paid parental leave policies (depending on your location).
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location).
• Free and confidential counseling support through our Healthy Minds program.
• Career development and training opportunities.
• Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.

ประสบการณ์:

3 ปีขึ้นไป

ทักษะ:

Facebook Marketing, English

ประเภทงาน:

งานประจำ

• Host live-stream educational sessions to introduce skincare products, ingredients, and usage methods.
• Explain INCI ingredient lists, product technologies, and skin benefits in a professional yet simple way.
• Provide skin analysis guidance and help viewers understand their skin needs.
• Engage with audience comments/questions in real time with high emotional intelligence and confidence.
• Deliver positive, trustworthy, and science-based skincare education.
• Collaborate with marketing & product teams to create content topics, scripts, and live-stream strategies.
• Maintain a professional brand image and uphold industry standards.
• Strong knowledge in cosmetic ingredients, skin science, and professional skincare.
• Female.
• Ability to explain INCI and interpret ingredient functions.
• Ability to evaluate skin types, conditions, and common concerns.
• Excellent communication skills with a warm, friendly, and positive personality.
• High emotional intelligence (EQ), patience, and professionalism when interacting with customers....
• Experience in live commerce, beauty education, skincare consulting, or similar roles are an advantage.
• Fluent in English and Thai. ( Excellent ).
• Confident on camera, well-spoken, and presentable..
• What We Offer +.
• Competitive salary + performance incentives.
• Professional training in skincare, ingredients, and live-stream presentation.
• Opportunities to grow within the professional beauty & wellness industry.
• Supportive, energetic, and positive team environment.
• High commission.
• Bonus (based on company performance).
• Social security.
• Travel allowance.
• Employee discount on products.
• Facebook Page: https://www.facebook.com/pevoniathailand.
• Send resume & Work performance ( English version ) to.
• Email: [email protected].

ประเภทงาน:

งานประจำ

• Job Number26009905
• LocationThe Ritz-Carlton Bangkok, 189 Wireless Road, Bangkok, Bangkok, Thailand, 10330
• ScheduleFull Time
• Located Remotely?N
• Position Type Management
• شركة ماريوت الدولية هي شركة توفر فرص توظيف متكافئة. نؤمن بتوظيف قوى عاملة متنوعة الخلفيات والحفاظ على ثقافة شاملة تهتم بالأشخاص في المقام الأول. نلتزم بعدم التمييز على أي أساس محمي مثل الإعاقة وحالة المحاربين القدماء أو أي أساس آخر يغطيه القانون المعمولفي أكثر من 100 فندق حائز على جوائز في جميع أنحاء العالم يخلق فندق ريتز كارلتون للسيدات والرجال تجارب استثنائية للغاية لدرجة أنه بعد فترة طويلة من إقامة الضيف معنا تبقى التجربة معه. من خلال جذب أفضل محترفي الضيافة في العالم الذين يرسمون ذكريات تدوم مدى الحياة نعتقد أن الجميع ينجحون عندما يتم تمكينهم من أن يكونوا مبدعين ومفكرين ومتعاطفين.
• كل يوم نضع معايير الخدمة الفاخرة النادرة والخاصة في جميع أنحاء العالم ونفخر بأنفسنا لتقديم التميز في رعاية وراحة ضيوفنا.
• سيكون دورك هو ضمان تقديم "المعايير الذهبية" لفندق الريتز كارلتون بلطف وعناية كل يوم. المعايير الذهبية هي أساس فندق الريتز كارلتون وهي ما يرشدنا كل يوم لنكون أفضل من اليوم التالي. هذا هو الأساس وإيماننا بأن ثقافتنا هي الدافع وراء النجاح الذي من خلاله اكتسب فندق الريتز كارلتون سمعة باعتباره علامة تجارية عالمية رائدة في مجال الضيافة الفاخرة. كجزء من فريقنا ستتعلم وتجسد المعايير الذهبية مثل وعد الموظف والعقيدة وقيم الخدمة الخاصة بنا. ووعدنا لك هو أننا نقدم الفرصة لتكون فخور ا بالعمل الذي تقوم به ومع من تعمل معه.
• عند الانضمام إلى فندق الريتز كارلتون فإنك تنضم إلى مجموعة من العلامات التجارية مع ماريوت الدولية. كنفي المكان الذي يمكنك فيه القيام بأفضل أعمالك وابدأ هدفك وانتمي إلى فريق عالمي مذهل لتصبح أفضل نسخة منك.