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ประสบการณ์:
1 ปีขึ้นไป
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key. Set up accurate accounts for each guest according to their requirements. Enter Marriott Rewards information. Ensure rates match market codes, document exceptions. Secure payment prior to issuing room key, verify/adjust billing. Compile and review daily reports/logs/contingency lists. Complete cashier and closing reports. Supply guests with directions and property information. Accommodate guest requests, contacting appropriate staff if necessary. Follow up to ensu ...
- Assist management in training, evaluating, counseling, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Develop/maintain positive working relationships; support team to reach common goals; listen and respond appropriately to employee concerns. Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge guests; anticipate and address guests service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Ensure adherence to quality standards. Enter and locate information using computers/POS systems. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
- PREFERRED QUALIFICATIONS.
- Education: High school diploma or G.E.D. equivalent.
- Related Work Experience: At least 1 year of related work experience.
- Supervisory Experience: At least 1 year of supervisory experience.
- License or Certification: None.
- At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.
- Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.
- Your role will be to ensure that the Gold Standards of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.
- In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
- Job Details.
- Job title Bell Captain - The Ritz-Carlton, Bangkok Position Type Full Time Job ID 25095089 Additional Info Career area Rooms & Guest Services Operations Location(s) The Ritz-Carlton Bangkok Beware of recruiting scams. Marriott maintains a no fees recruitment policy. We do not ask for money or charge fees to an applicant as part of the application process.
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Lead and manage day-to-day hotel operations across all branches to ensure consistent service quality and operational efficiency.
- Supervise and support hotel managers to meet performance targets, guest satisfaction, and compliance standards.
- Develop and manage operating budgets, monitor cost control, and ensure profitability across all properties.
- Analyze operational performance and prepare regular reports with insights and recommendations for improvement.
- Implement and maintain brand standards, service guidelines, and operational procedures throughout the chain.
- Collaborate closely with cross-functional departments such as Marketing, Finance, and Human Resources to ensure aligned execution.
- Conduct regular site visits to hotel branches to assess operations and provide coaching or corrective actions when needed.
- Monitor industry trends and competitor activities to identify opportunities for operational enhancements or strategic initiatives.
- Promote a positive organizational culture and foster the professional development of hotel teams.
- Thai national with a Bachelor's or Master's degree in Business Administration, Hotel Management, or a related field.
- Minimum of 7-10 years experience in hotel operations, preferably within the budget or economy hotel segment.
- Proven experience managing multi-site hotel operations and leading large teams.
- Strong leadership, problem-solving, and strategic planning skills.
- Deep understanding of both front-of-house and back-of-house hotel functions.
- Excellent interpersonal and communication skills, with the ability to motivate and inspire teams.
- Proficient in operational tools and systems (e.g., Property Management Systems, Excel, Power BI, etc.).
- Good command of English (both written and spoken).
ทักษะ:
Enthusiastic
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Provide personalised and attentive service to VIP members in the ICONSIAM VIP Lounge.
- Handle VIP member enquiries, requests and concerns in a professional and timely manner.
- Maintain detailed records and documentation related to VIP member activities and interactions.
- Collaborate with cross-functional teams to enhance the VIP member experience.
- Assist with the planning and execution of VIP member events and activities.
- Continuously seek opportunities to improve service quality and member satisfaction.
- Hours of operation:Working 5 days/week.
- Able to work in shift time (divided into 2 shifts: Morning session from 9.30 a.m. - 20.30 pm, Afternoon session from 11.00 a.m.-22.00 p.m.).
- Benefit:Base Salary + Experience + Toeic Score + Third Language.
- What we're looking for:Bachelor's degree in Liberal Arts / Humanities.
- Proficiency in English and Thai, both written and spoken (minimum TOEIC score of 550).
- Have experience in Customer service, Department Store, Hotel, Airline at least 1 years.
- Excellent communication and interpersonal skills, with the ability to interact with customers from diverse backgrounds.
- Strong problem-solving and decision-making abilities, with a focus on delivering customer-centric solutions.
- Attention to detail and the ability to multitask in a fast-paced environment.
- Prior experience in customer service or a similar role within the service industry.
- A positive, friendly, and enthusiastic attitude.
- Able to work in shift time.
- If you are passionate about delivering outstanding customer service and contributing to the success of a dynamic organisation, we encourage you to apply for this exciting opportunity..
ทักษะ:
Compliance, Research, Human Resource Management
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Plan, manage, and develop employee welfare systems to ensure they are appropriate, fair, and aligned with organizational goals.
- Monitor and process documentation related to welfare disbursement for employees in both regular and emergency cases such as work-related accidents, death, or natural disasters.
- Oversee and manage welfare expenses, including but not limited to employee uniforms, annual vaccinations, health check-ups, employment of persons with disabilities, med ...
- Coordinate, implement, and promote internal activities that foster positive employee relations, such as birthday celebrations, CSR initiatives, and projects like Sahapat Massage by the Blind..
- Collect data, documentation, and relevant information in cases involving employee complaints or disciplinary actions to support management decision-making.
- Support the revision and improvement of company rules and regulations to ensure compliance with labor laws and government mandates.
- Provide consultation and organize labor relations initiatives that enhance mutual understanding between employees and the company.
- Prepare communication materials and manage channels and venues for welfare and labor relations activities.
- Research, analyze, and recommend enhancements to welfare programs such as hotel accommodation allowances, healthcare benefits, and workplace health facility improvements to meet current needs and trends.
- QualificationsBachelor's or Master's degree in Human Resource Management, Political Science, Law, or a related field.
- Minimum of 2 years of experience in labor relations or employee welfare administration.
- Solid knowledge of labor laws, social security regulations, and relevant compliance standards.
- Strong communication, coordination, negotiation, and problem-solving skills.
- Proficiency in Microsoft Office and HR-related systems.
- สอบถามข้อมูลเพิ่มเติม หรือ Line สอบถามข้อมูล.
- บริษัท สหพัฒนพิบูล จำกัด(มหาชน).
- โทร.
- Email: [email protected].
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Shift 1 >> 08:00 a.m. - 17:00 p.m.
- Shift 2 >> 13:00 p.m. - 22:00 p.m.
- Bachelor's degree in Liberal Arts, Humanities or related field.
- At least 1-2 years of experience in service business such as hotel or shopping mall industry.
- Proficient in using MS Office program.
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Provide recommendations and participate in planning to ensure the security of customers, employees, buildings, and assets of the Siam Piwat Group and its affiliates, in accordance with overall policies.
- Participate in planning and provide guidance in supervising and overseeing the work of subcontractors to ensure they perform according to the work plan.
- Security Management: Develop and implement comprehensive security plans to protect the mall, its patrons, and employees.
- Safety Protocols: Participate in setting standards for security, traffic management, and the management of parking facilities within the shopping center.
- Crisis Response: Provide recommendations and participate in developing security standards to be prepared for various potential emergencies.
- Team Leadership: Supervise and mentor the security team, providing training and development opportunities to enhance their skills and performance.
- Surveillance and Monitoring: Oversee the operation of surveillance systems and ensure continuous monitoring of the premises.
- Incident Reporting: Manage the documentation and investigation of security incidents, accidents, and breaches, and implement corrective actions.
- Collaboration: Work closely with local law enforcement, emergency services, and other relevant agencies to coordinate security efforts and response plans.
- Budget Management: Prepare and manage the security department s budget, ensuring cost-effective use of resources.
- Customer Service: Maintain a visible presence within the mall, addressing security concerns of customers and staff promptly and professionally.
- Bachelor s degree in Security Management, Criminal Justice, or a related field.
- Minimum of 15 years of experience in security management, with at least 10 years in a leadership role.
- Strong knowledge of safety regulations, crisis management, and emergency response protocols.
- Excellent leadership, communication, and interpersonal skills.
- Ability to remain calm and make quick decisions in high-pressure situations.
- Proficiency in security technology and surveillance systems.
- Candidates with experience in the luxury shopping mall or luxury hotel industry will be given special consideration.
- This position may require working evenings, weekends, and holidays.
- Must be able to respond to emergencies at any time.
ทักษะ:
Project Management, Teamwork, Good Communication Skills
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Provide first-line IT support and services to both the corporate office and hotel properties; escalate to vendors as needed.
- Handle daily IT operations in hotels, including network systems, telephone systems, POS, and back-office systems.
- Plan, manage, and maintain the hotel/warehouse s IT infrastructure including hardware, software, network systems, and servers to ensure smooth operations.
- Manage and participate in IT-related projects such as system upgrades, security enhancements, and new implementations across various business units.
- Assist in developing and maintaining the company s website to optimize user engagement and support strategic business goals.
- Coordinate with external vendors and internal teams to resolve IT issues and implement effective solutions.
- Report progress and issues to management regularly.
- Perform regular system backups, data protection, and disaster recovery procedures.
- Maintain IT documentation and inventory.
- Assist with IT projects through vendor coordination.
- Aligning to Corporate IT Policies; ensuring that all technology systems, processes, and practices within the organization adhere to its established IT policies and regulations.
- Bachelor s degree or higher in Computer Engineering, Computer Science, Information Technology, or related fields.
- Minimum 5 years of experience in IT support or infrastructure roles; hospitality or hotel industry background is a plus.
- Proficient in network systems, IT equipment, and end-user support.
- Familiar with hotel systems such as Comanche PMS, POS, CCTV, and telephony systems.
- Strong project management, communication, and teamwork skills.
- Experience in website development or content management is an advantage.
- Service-minded, solution-oriented, and able to work under pressure.
- Good communication skills.
- Adaptability to work outside of standard hours, including potential availability during holidays for urgent matters or project deadlines.
ประสบการณ์:
1 ปีขึ้นไป
ทักษะ:
Sales, Microsoft Office, Excel, English
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Collaborate with various internal teams to understand ongoing & upcoming changes like loading, marketing, commercial, revenue, loyalty.
- Treating escalation tickets raised by end user to ensure timely assistance while ensuring quality service standards.
- Assist L1 SDL Manager to monitor quality per the defined KPIs & highlight the same monthly.
- Facilitate knowledge sharing and information dissemination across all Level 1 team members to ensure consistent skill levels and operational efficiency.
- Assist L1 SDL Manager to ensure that all (new) functional processes are applied correctly.
- Identify knowledge gaps within the team & address the same via training sessions.
- Identify the need to evolve the knowledge database & raise the concern with the dedicated team following the process in place.
- Provide support to the provider in a different cultural and linguistic context.
- Contribute constantly to the optimization of the quality of service.
- Have an overview of the distribution operations and a good knowledge of the processes delegated to the service provider.
- Availability and reactivity to provide quick answers to interlocutors.
- Qualifications Bachelor's degree or higher in a relevant field.
- Minimum 1 year of experience in hospitality or sales support.
- Fluency in English and proficiency in Thai.
- Advanced proficiency in Microsoft Office Suite, especially Excel and Outlook.
- Strong problem-solving, analytical, and communication skills.
- Ability to excel in a fast-paced, high-pressure environment.
- Self-motivated with a proactive, results-oriented approach.
- Additional Information This position is based in Bangkok.
- The role involves global collaboration, requiring flexibility to accommodate time zone differences..
ประสบการณ์:
2 ปีขึ้นไป
ทักษะ:
Atlas, Tableau, Salesforce, English
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Integration platform specialists monitoring and ensuring the completion of the technical and commercial onboarding leading to a Ready to sale status.
- End-to-End technical and operational ownership of the onboarding process for selected strategic connectivity partner accounts, including global hotel chain brands.
- Assist hotels and chains in the ARI mapping process to reduce timescales, via channel manager or connectivity incl. SynXis, including sharing extranet credentials and contract code details necessary for mapping.
- Promote and maximize central framework agreements: persuade hotel decision-makers to adopt and optimize the rate plans and commercial terms negotiated by the central framework team. Effectively communicate the benefits of various rate plans, including yieldable and higher commission rate options, to maximize hotel exposure and sales potential.
- Responsible for the content completion and accuracy needed for correct client mapping: room names, PMS codes, images, description,.
- Commercial onboarding: Monitoring initial performance to ensure correct set-up and payment facilities.
- Offboarding to respective commercial team with a detailed handover plan, including commercial agreement and expectation, contact person, potential challenges (design handover plan).
- Time Allocation (expected, subject to periodicity): Assisting hotels in completing the ready to sale journey: rate plan creations, ARI update, integration: 35%.
- Commercial onboarding to First 10 confirmed bookings: 25%.
- Offboarding to frontline sourcing: 20%.
- Provide support to hotels during their early life stage for commercial, operational, financial queries: 20%.
- How we Measure Success: Days between new hotel request and first-booking status.
- Hotel NPS score on start of working with us .
- Implementation success.
- Producing hotels.
- New hotel sales.
- Requirements & Skills: Education: University degree (Tourism will be desirable).
- Languages: Native or bilingual level of the local language, very advanced level of Chinese and English.
- Experience: 2-4 years of experience.
- Knowledge: MS Office: advanced level.
- Atlas: Expert level.
- Tableau: Basic user level.
- Salesforce or any other CRM: Basic user level.
- Great opportunity to excel at any of the above tools through training and practice. Soft Skills: Organizational Skills, Customer focused, Attention to detail, Teamwork, Negotiation & Influencing, Continuous improvement, Analytical view, Initiative. You will have the opportunity to work for a company that is going through significant change in becoming the world s leading travel services provider. We are looking for people that are ready to ride the wave in this exciting journey.
- As well as an attractive benefits package you will be able to work within an innovative, engaging, and multicultural environment where people is first. Having the opportunity to build strong and lasting business relationships and friendships from around the world. And with options for developing your career locally or within one of our beautiful working locations across the globe.
- You will have the opportunity to work for a company that is going through significant change in becoming the world s leading travel services provider. We are looking for people that are ready to ride the wave in this exciting journey.
- As well as an attractive benefits package you will be able to work: Within an innovative, engaging and multicultural environment.
- Build strong and lasting business relationships and friendships from around the world.
- Have the opportunity in developing your career locally or within one of our beautiful.
- working locations across the globe.
- You will have the opportunity to work for a company that is going through significant change in becoming the world s leading travel services provider. We are looking for people that are ready to ride the wave in this exciting journey.
- As well as an attractive benefits package you will be able to work: Within an innovative, engaging and multicultural environment.
- Have the opportunity to build strong and lasting business relationships and friendships from around the world.
- Have the opportunity in developing your career locally or within one of our beautiful working locations across the globe.
ประสบการณ์:
1 ปีขึ้นไป
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key. Set up accurate accounts for each guest according to their requirements. Enter Marriott Rewards information. Ensure rates match market codes, document exceptions. Secure payment prior to issuing room key, verify/adjust billing. Compile and review daily reports/logs/contingency lists. Complete cashier and closing reports. Supply guests with directions and property information. Accommodate guest requests, contacting appropriate staff if necessary. Follow up to ensu ...
- Assist management in training, evaluating, counseling, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Develop/maintain positive working relationships; support team to reach common goals; listen and respond appropriately to employee concerns. Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge guests; anticipate and address guests service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Ensure adherence to quality standards. Enter and locate information using computers/POS systems. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
- PREFERRED QUALIFICATIONS.
- Education: High school diploma or G.E.D. equivalent.
- Related Work Experience: At least 1 year of related work experience.
- Supervisory Experience: At least 1 year of supervisory experience.
- License or Certification: None.
- Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. W Hotels mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests passions to life. If you are original, innovative, and always looking towards the future of what s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
- Job Details.
- Job title Assistant Manager - Welcome Position Type Full Time Job ID 25073388 Additional Info Career area Rooms & Guest Services Operations Location(s) W Bangkok Beware of recruiting scams. Marriott maintains a no fees recruitment policy. We do not ask for money or charge fees to an applicant as part of the application process.
ทักษะ:
Business Development, Negotiation, Teamwork, English
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Identify and target new potential and strategic partners.
- Build and tailor the right value proposition and product offering according to each partner needs.
- Work very closely with the Acquisition team to set-up the partner in our system and ensure effective and efficient conversion.
- Sign differentiation with existing partners Identify and target partners where there is potential business uplift via differentiated conditions tailored to each partner with a joint-value approach.
- Prioritize the hotels by the uplift potential value and work closely with commodity owner to align the approach externally.
- Understand the market landscape and trends to be able to present the right value proposition to the partner.
- Deep understanding of the SPA model (strategic partnership agreement) to be targeted as the ultimate differentiation.
- Negotiate differentiated conditions to ensure competitive advantages with key partners (Exclusive conditions, tailor contracting for key customers, SPA or SVC agreements, etc).
- Strategy implementation and delivery Implement and deploy the strategic plans agreed with the Regional Account developer Manager and aigned with the overall organizational goals and objectives.
- Work on strategic account planning by prioritising the right partner interactions at the right time.
- Deep understanding on customer needs, analyze competitor landscape and offerings as well as demand and potential conversion.
- Support the Ecosystem integration by tailoring the product offering to each partner's needs (Roiback, MKT products, Data, Insurance, etc).
- Product optimization via growth plans Understand the pipeline s potential and identify the key elements to improve the overall contracting quality that will drive the increase in conversion rate and materialize the hotel s or cluster's potential.
- Develop joint-plans with partners for long-term relationships.
- Identify key opportunities aligned with the partner s strategy to ensure growth (markets, lead times, volume growth in certain customer segments, etc).
- Collaboration Work very closely with the commodity, acquisition and differentiation teams towards mutual goals and objectives.
- Work closely with both teams on the transition of hotels and clusters to be moved to differentiated (strategic acquisitions, SPAs, etc)+.
- Work closely with the Direct channel specialists team to accelerate the Ecosystem deployment and new deals acquisition.
- Maintain close relationship with other account developer specialist to foster collaboration and best practice sharing.
- Work closely with other departments to ensure smooth operation (marketing, operations, commercial enablement hub, SPA specialists, commercial optimisation, competitiveness, etc).
- Tools & Processes adoption Ensure the usage and adoption levels of the company tools or processes agreed with team leader.
- Active participation in the usage of any new tool and process implemented as well as providing constructive feedback towards its constant improvement.
- Ensure continuity of the usage and adoption of tools and processes aligned with the company objectives.
- Collaborate with the decision on standarization across the region to ensure consistency and efficiency.
- Seemless transition Ensuring smooth transition when transferring a product to the diffeerntiated teams.
- Avoid business disruptions in the promise delivery to maintian customer trust and satisfaction.
- Effective communication between initial team within commodity and the differentiated team to transfer all relevant knowledge, insights, contacts and any necessary documentation.
- Identify and mitigate any potential risk associated to the transition.
- External relationships Develop and maintain relationships with external stakeholders, including customers and hotel partners.
- Support and set an example in front of the teams on a hotel consultative selling approach towards our key partners.
- Direct involvement in the negotiations, optimisation and acquisition with key strategic accounts in their region.
- Represent the company at industry events, conferences and trade shows.
- Requirements Capabilities: Market Expertise and Relationship Building: Demonstrate a deep understanding of the hotel landscape, build strong partnerships, and tailor solutions to meet individual hotel needs.
- Commercial Acumen and Negotiation Mastery: Master the negotiation process, structure optimal commercial agreements, and optimize the use of HBX' tools to drive business growth and profitability.
- Business Development and Planning: Identify new business opportunities, develop comprehensive business plans, and prioritize initiatives based on business fundamentals.
- Data-driven decision-making: Leverage data and insights to inform decision-making, optimize performance, and identify areas for improvement.
- Product and Revenue Management Expertise: Possess a deep understanding of Hotelbeds' product portfolio and hotel revenue management principles to optimize pricing and inventory strategies.
- Teamwork and Collaboration: Collaborate effectively with internal and external stakeholders, sharing knowledge and aligning efforts to achieve common goals.
- Agility and Adaptability: Demonstrate the ability to thrive in a dynamic environment, embrace change, and think creatively to overcome challenges.
- Experience: Previous experience in commercial roles with direct contact with clients.
- Previous experience in contracting and negotiation with customers.
- Excellent in English spoken and written.
- Account planning.
- Account Growth Plans.
- Qualifications Bachelor's or master s degree in business administration, Tourism Management or similar.
- Proficient level of English and any additional language would be a plus.
- You will have the opportunity to work for a company that is going through significant change in becoming the world s leading travel services provider. We are looking for people that are ready to ride the wave in this exciting journey.
- As well as an attractive benefits package you will be able to work: Within an innovative, engaging and multicultural environment.
- Have the opportunity to build strong and lasting business relationships and friendships from around the world.
- Have the opportunity in developing your career locally or within one of our beautiful working locations across the globe.
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Within an innovative, engaging and multicultural environment.
- Have the opportunity to build strong and lasting business relationships and friendships from around the world.
- Have the opportunity in developing your career locally or within one of our beautiful working locations across the globe.
ทักษะ:
Negotiation
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Negotiation lead or support RM, ACM or CM depending on the value, strategic importance, and complexity of the agreements.
- Coaching and training all individuals in the sourcing community, ensuring every person is aligned with best practices in terms of negotiations, enhancing commercial skills of every individual, and at the same time responsible for the implementation and the correct use of the most updated materials and tools.
- Responsible for the coordination with the HQ, and the region for optimizing the deal ...
- Responsible for the Risk, Ongoing monitoring, and control while supporting the teams to reduce the risk as well to renew in advance to optimize opportunities.
- Skills: Excellent negotiation and commercial skills able to build solid relations both internal and external.
- Senior profile target and results-oriented.
- Coaching, mentoring, and training as part of the day-to-day job.
- Excellent communication skills both in written and F2F.
- Autonomous.
- Strong influencer.
- Team worker.
- Top Analytical skills.
- Experience: Experience in managing and developing high performing teams.
- Previous experience in contracting and negotiating with suppliers.
- Experience and knowledge of understanding the geographical region or similar way of contracting with suppliers.
- Qualifications Excellent communication skills.
- Excellent interpersonal skills and strong cultural versatility and empathy.
- Strategic vision and analytical clarity.
- Passionate about customer satisfaction, with a personal commitment to organizational excellence.
- A strong leader, setting an example for the managers and teams and living the company s values with high standards of personal integrity.
- You will have the opportunity to work for a company that is going through significant change in becoming the world s leading travel services provider. We are looking for people that are ready to ride the wave in this exciting journey.
- As well as an attractive benefits package you will be able to work: Within an innovative, engaging and multicultural environment.
- Have the opportunity to build strong and lasting business relationships and friendships from around the world.
- Have the opportunity in developing your career locally or within one of our beautiful working locations across the globe.
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Within an innovative, engaging and multicultural environment.
- Have the opportunity to build strong and lasting business relationships and friendships from around the world.
- Have the opportunity in developing your career locally or within one of our beautiful working locations across the globe.
ทักษะ:
Payroll, Compliance, Microsoft Office, English
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Facilitate training and evaluations of all fitness & spa staff.
- Ensure all administration duties including but not limited to payroll, scheduling, and expense/supply are maintained and effective. Assist in training new staff for all positions.
- Train and evaluate all new and current staff. Coach, counsel, and discipline employees to properly motivate to ensure FS standards and procedures are adhered to.
- Assist in greeting guests/members at entrance and properly register all hotel guests and guests of members. Offer orientation of the facility.
- Assist in making spa reservations, check in spa guests, and offer recommendations or descriptions of spa services as necessary. Escort and orient to locker room.
- Handle all member/guests interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible; resolve customer complaints; assist customers in all inquiries in connection with club or hotel services.
- Assist in properly booking all necessary reservations that pertain to necessary fitness services or activities i.e., personal training.
- Appropriately utilize logbook, e-mails, voice mails, and glitch system as vehicles of communication to ensure members/guests satisfaction with all services provided in the fitness area.
- Ensure compliance of daily and opening/closing checklists by walking and ensuring all areas of fitness are well maintained, stocked, and cleaned to ensure high quality presentation and repair of all fitness equipment and venues for the hotel guests and members.
- Previous leadership experience in a luxury spa setting.
- Must be able to communicate professionally in English both verbally and written.
- Proficient in Microsoft Office Suite with the ability to learn other proprietary computer applications.
- The ability to stand/walk up to 8 hours per shift when necessary.
- CPR/ First Aide certified.
- Comfort in training staff as well as coaching and counseling when necessary.
- Must be flexible with schedule - Able to work weekdays, weekends, holidays, evening shifts.
- Visa and Work Permit sponsorship is not available for the role. Only successful candidates will be contacted.
- Join Our Team.
- Join a team that is built on mutual respect, collaboration, creativity and a commitment to the highest quality of service. Four Seasons Hotel and Private Residences Bangkok Chao Phraya provides guests with a haven of serenity and luxury in a bustling city. Four Seasons provides employees with the same level of care that we expect to be shared with our guests. We have been ranked in FORTUNE Magazine s 100 Best Companies to work for since 1998.
- What to expect: You will .
- Be a champion of the Golden Rule: Do unto others as you would have them do unto you.
- Be part of a cohesive team with opportunities to learn, grow and develop.
- Have the opportunity to engage in diverse and challenging work.
- Derive a sense of pride in work well done.
- Be recognized for excellence.
ประสบการณ์:
1 ปีขึ้นไป
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Respond to any questions from guests and follow up with guests to ensure their requests have been met to their satisfaction. Take and confirm reservations and cancellations. Supply guests with information regarding property amenities, services, room features, and local areas of interest and activities. Respond to guest requests for special arrangements or services (e.g., spa services, transportation, religious services, babysitting, financial services, business center services, interpretation services, reservations, dry cleaning, entertainment/sporting events, shopping) by making a ...
- Collaborate with management to develop and carry-out ideas and procedures and set goals to continuously improve department performance. Assign and ensure work tasks are completed on time and that they meet appropriate quality standards. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets; protect the privacy and security of guests and coworkers. Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards; identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
- PREFERRED QUALIFICATIONS.
- Education: High school diploma or G.E.D. equivalent.
- Related Work Experience: At least 1 year of related work experience.
- Supervisory Experience: At least 1 year of supervisory experience.
- License or Certification: None.
- At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
- Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of Wonderful Hospitality. Always. by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
- JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That s The JW Treatment&trade. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
- Job Details.
- Job title Asst. Executive Lounge Manager Position Type Full Time Job ID 25094671 Additional Info Career area Rooms & Guest Services Operations Location(s) JW Marriott Hotel Bangkok Beware of recruiting scams. Marriott maintains a no fees recruitment policy. We do not ask for money or charge fees to an applicant as part of the application process.
ประสบการณ์:
6 ปีขึ้นไป
ทักษะ:
Sales
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Minimum 6 years proactive sales experience.
- Experience on selling multiple hotels is a plus.
- Education or Certification.
- High School Diploma or equivalent required; Bachelor s Degree in Hospitality Management preferred.
- CORE WORK ACTIVITIES.
- Destination StrategyDestination selling in Travel Trade show, sales missions.
- Collaborate with Field Marketing / MDS team for any destination related activities.
- Support pre-opening hotels.
- Developing and executing destination selling strategy for the identified source markets.
- Source Market Customer ManagementUnderstand account needs and opportunities.
- Customer engagement and entertainment.
- New accounts development.
- Executes sales strategy to achieve goals for all participating hotels.
- Revenue GenerationFocus on generating MICE, Leisure room and catering revenue.
- Capitalize on market opportunities to support cluster hotels.
- Value CreationProvide market intelligence (competition, economic trends, seasonality, supply and demand, etc) to key stakeholders (Hotel leaders, Area Director of Sales & Distributions).
- Assess customer needs and feedback to enhance customer experience.
- LeadershipEnsure open communication within the team, provide guidance / training to team members from time to time.
- Maintain the engagement level of the team.
- MANAGEMENT COMPETENCIES.
- LeadershipAdministration - ensure cluster office administration effectiveness.
- Adaptability - Maintains performance level under pressure or when experiencing changes or challenges in the workplace.
- Communication - Conveys information and ideas to others in a convincing and engaging manner through a variety of methods.
- Problem Solving and Decision Making - Identifies and understands issues, problems, and opportunities; obtains and compares information from different sources to draw conclusions, develops and evaluates alternatives and solutions, solves problems, and chooses a course of action.
- Professional Demeanor - Exhibits behavioral styles that convey confidence and command respect from others; makes a good first impression and represents the company in alignment with its values..
- Managing ExecutionBuilding and Contributing to Teams - Participates as a member of a team to move toward the completion of common goals while fostering cohesion and collaboration among team members.
- Driving for Results - Sets high standards of performance for self and/or others; assumes responsibility for work objectives; initiates, focuses, and monitors the efforts of self and/or others toward the accomplishment goals; proactively takes action and goes beyond what is required.
- Planning and Organizing - Gathers information and resources required to set a plan of action for self and/or others; prioritizes and arranges work requirements to accomplish goals and ensure work is completed.
- Building RelationshipsCoworker Relationships - Interacts with others in a way that builds openness, trust, and confidence in the pursuit of organizational goals and lasting relationships.
- Customer Relationships - Develops and sustains relationships based on an understanding of customer/stakeholder needs and actions consistent with the company s service standards.
- Global Mindset - Supports employees and business partners with diverse styles, abilities, motivations, and/or cultural perspectives; utilizes differences to drive innovation, engagement and enhance business results; and ensures employees are given the opportunity to contribute to their full potential.
- Generating Talent and Organizational CapabilityOrganizational Capability - Evaluates and adapts the structure of assignments and work processes to best fit the needs and/or support the goals of an organizational unit.
- Learning and Applying Professional ExpertiseApplied Learning - Seeks and makes the most of learning opportunities to improve performance.
- Business Acumen - Understands and utilizes business information to manage everyday operations and generate innovative solutions to approach business and administrative challenges.
- Technical Acumen - Understands and utilizes professional skills and knowledge in a specific functional area to conduct and manage everyday business operations and generate innovative solutions to approach function-specific work challenges.Excellent selling skills and understanding of sales processes; can effectively up-sell products and services; can bring a sale to closure.
- Strong customer development and relationship management skills.
- Strong leaderships skills.
- Strong problem-solving skills.
- Effective decision making skills.
- Effective conflict management skills..
- Basic Competencies - Fundamental competencies required for accomplishing basic work activities.Basic Computer Skills - Uses basic computer hardware and software (e.g., personal computers, word processing software, Internet browsers, etc.).
- Mathematical Reasoning - Adds, subtracts, multiplies, or divides quickly, correctly, and in a way that allows one to solve work-related issues.
- Oral Comprehension - Listens to and understands information and ideas presented through spoken words and sentences.
- Reading Comprehension - Understands written sentences and paragraphs in work related documents.
- Writing - Communicates effectively in writing as appropriate for the needs of the audience.
- At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
- Marriott International is the world s largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
- Job Details.
- Job title Cluster Manager, Destination Sales, India Market Position Type Full Time Job ID 25086108 Additional Info Career area Sales & Marketing Location(s) Thailand Area Office Beware of recruiting scams. Marriott maintains a no fees recruitment policy. We do not ask for money or charge fees to an applicant as part of the application process.
ประสบการณ์:
1 ปีขึ้นไป
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Prepare ingredients for cooking, including portioning, chopping, and storing food. Wash and peel fresh fruits and vegetables. Weigh, measure, and mix ingredients. Prepare and cook food according to recipes, quality standards, presentation standards, and food preparation checklist. Prepare cold foods. Operate ovens, stoves, grills, microwaves, and fryers. Test foods to determine if they have been cooked sufficiently. Monitor food quality while preparing food. Set-up and break down work station. Serve food in proper portions onto proper receptacles. Wash and disinfect kitchen area, t ...
- Follow all company and safety and security policies and procedures; report maintenance needs, accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time or for an entire work shift. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
- PREFERRED QUALIFICATION.
- Education: High school diploma or G.E.D. equivalent.
- Related Work Experience: At least 1 year of related work experience.
- Supervisory Experience: No supervisory experience.
- License or Certification: None.
- At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
- At Courtyard, we re passionate about better serving the needs of travelers everywhere. It s what inspired us to create the first hotel designed specifically for business travelers, and it s why the Courtyard experience today empowers our guests, no matter the purpose of their trip. We re looking for achievers who are passionate about providing a guest experience that goes above and beyond, enjoy being part of a small yet ambitious team, and love learning how to always improve - all while having fun.
- In joining Courtyard, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
- Job Details.
- Job title Commis ll - Courtyard by Marriott Bangkok Sukhumvit 20 | Courtyard by Marriott Bangkok Sukhumvit 20 North Position Type Full Time Job ID 25085131 Additional Info Commis ll - Courtyard by Marriott Bangkok Sukhumvit 20 | Courtyard by Marriott Bangkok Sukhumvit 20 North Career area Food and Beverage & Culinary Location(s) Courtyard Bangkok Sukhumvit 20 Beware of recruiting scams. Marriott maintains a no fees recruitment policy. We do not ask for money or charge fees to an applicant as part of the application process.
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Our jobs aren t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.
- No matter what position you are in, there are a few things that are critical to success - creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts - to get it right for our guests and our business each and every time.
- PREFERRED QUALIFICATIONS.
- Education: High school diploma or G.E.D. equivalent.
- Related Work Experience: No related work experience.
- Supervisory Experience: No supervisory experience.
- License or Certification: None.
- At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
- Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of Wonderful Hospitality. Always. by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
- JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That s The JW Treatment&trade. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
- Job Details.
- Job title At Your Service Agent Position Type Full Time Job ID 25095811 Additional Info Career area Rooms & Guest Services Operations Location(s) JW Marriott Hotel Bangkok Beware of recruiting scams. Marriott maintains a no fees recruitment policy. We do not ask for money or charge fees to an applicant as part of the application process.
ประสบการณ์:
6 ปีขึ้นไป
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Supervise and coordinate activities of cooks and workers. Determine how food should be presented and create decorative food displays. Ensure proper portion, arrangement, and food garnish to be served. Monitor the quantity of food that is prepared. Inform Food & Beverage service staff of menu specials and out of stock menu items. Prepare special meals or substitute items. Assist cooks and kitchen staff with various tasks. Provide cooks with needed items. Monitor stock of kitchen supplies and food. Maintain kitchen logs for food safety program and food products. Ensure the quality of ...
- Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees. Follow all company and safety and security policies and procedures; report maintenance needs, accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Address guests service needs. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
- PREFERRED QUALIFICATION.
- Education: Technical, Trade, or Vocational School Degree.
- Related Work Experience: 4 to 6 years of related work experience.
- Supervisory Experience: At least 2 years of supervisory experience.
- License or Certification: None.
- At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
- Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of Wonderful Hospitality. Always. by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
- JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That s The JW Treatment&trade. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
- Job Details.
- Job title Cluster Hygiene Supervisor Position Type Full Time Job ID 25089193 Additional Info Career area Food and Beverage & Culinary Location(s) Empire Tower Restaurants Beware of recruiting scams. Marriott maintains a no fees recruitment policy. We do not ask for money or charge fees to an applicant as part of the application process.
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