- No elements found. Consider changing the search query.
ทักษะ:
SQL, Python, Research
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Experience: 5+ years in customer insight, digital surveys, or data analytics, preferably within the fintech or digital banking sector.
- Technical Proficiency: Strong proficiency in SQL and Python for data manipulation and advanced analysis.
- Analytical Rigor: Strong research skills with the ability to design statistically sound experiments and interpret complex datasets.
- Communication: Excellent interpersonal and communication skills, with a "good command" of PowerPoint to present insights to senior leadership.
- Growth Mindset: Proactive and curious. While our core is data and research, we value a candidate who is eager to learn and experiment with emerging tech like Agentic AI or automation frameworks as these projects evolve.
- Education: Bachelor s or Master s degree in a relevant field (e.g., Marketing, Economics, Statistics, Computer Science).
- Why Join the BI Team?.
- You will work at the heart of Thailand's digital ecosystem, impacting the lives of millions. You will have the opportunity to move beyond standard reporting into high-level strategy and explore the frontiers of AI-assisted analytics in a supportive, forward-thinking environment.
- Level: Senior Associate.
- Company size: ~ 500 employees..
- You have read and reviewed Infinitas By Krungthai Company Limited's Privacy Policy at https://krungthai.com/Download/download/DownloadDownload_73Privacy_Policy_Infinitas.pdf. The Bank does not intend or require the processing of any sensitive personal data, including information related to religion and/or blood type, which may appear on copy of your identification card. Therefore, please refrain from uploading any documents, including copy(ies) of your identification card, or providing sensitive personal data or any other information that is unrelated or unnecessary for the purpose of applying for a position on the website. Additionally, please ensure that you have removed any sensitive personal data (if any) from your resume and other documents before uploading them to the website.
- The Bank is required to collect your criminal record information to assess employment eligibility, verify qualifications, or evaluate suitability for certain positions. Your consent to the collection, use, or disclosure of your criminal record information is necessary for entering into an agreement and being considered for the aforementioned purposes. If you do not consent to the collection, use, or disclosure of your criminal record information, or if you later withdraw such consent, the Bank may be unable to proceed with the stated purposes, potentially resulting in the loss of your employment opportunity with.".
ประสบการณ์:
5 ปีขึ้นไป
ทักษะ:
Assurance, Teamwork, English
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Day to day support on help desk Methodology consulting to the practice.
- Collect and identify the current practical issues from the practice to data analytic and reporting.
- Prepare and launch the best practice, Tip & Guidance to the practice along the audit process.
- Join and gather the highlights and content from the Global Assurance Quality - Methodology, Asia Pacific, other levels to make the local communication.
- Perform the file review for coaching purpose and gathering practical issues.
- Provide the formal consultation to practise on ad-hoc basis.
- Provide the activities related to audit efficiency improvement.
- Join the Manager meeting at Group Level to capture and share the Methodology communication and issues between the audit practise and M&T Member.
- Provide the annual training to the practise base on annual Audit Quality Program (AQP) to practise.
- Manager level.
- At least 5 years of work experience in audit filed.
- Good service mind and communication skill.
- Good technical skills, including knowledge of auditing standards.
- Ability to write professionally in English.
- Good teamwork and interpersonal skills.
- Strong presentation and teaching skills.
- Education (if blank, degree and/or field of study not specified).
- Degrees/Field of Study required: Degrees/Field of Study preferred:Certifications (if blank, certifications not specified).
- Required Skills.
- Optional Skills.
- Desired Languages (If blank, desired languages not specified).
- Travel Requirements.
- Not Specified
- Available for Work Visa Sponsorship?.
- No
- Government Clearance Required?.
- No
- Job Posting End Date.
ประสบการณ์:
ไม่จำเป็นต้องมีประสบการณ์ทำงาน
ทักษะ:
Python, SQL, Database Administration, English, Thai
ประเภทงาน:
งานประจำ
เงินเดือน:
฿35,000 - ฿45,000, สามารถต่อรองได้
- Guide and train new customers to confidently use our system.
- Monitor customer activity, troubleshoot basic issues, and coordinate with internal teams.
- Analyze and manage customer data to ensure readiness for real-time use.
- Work closely with logistics, operations, and tech teams to deliver a seamless onboarding experience.
- Travel and visit customer sites.
- Experience in Customer Support or Data Analysis is a plus new graduates are welcome to apply.
- Proficiency in Excel and SQL; Python skills are a plus.
- Excellent communication skills in both Thai and English.
- Adaptable, quick to learn, and able to work under pressure.
- Educational background in IT, Computer Science, or related fields is preferred.
- Allows you to apply your skills in data, technology, and customer service.
- Supports your personal and professional development.
ทักษะ:
Procurement, Microsoft Office, English
ประเภทงาน:
งานประจำ
เงินเดือน:
฿20,000 - ฿30,000, สามารถต่อรองได้
- Oversee daily bookshop operations, ensuring the store is organised, clean, and welcoming.
- Maintain shop displays, product arrangements, and visual merchandising.
- Ensure all SOPs are followed and continuously improved.
- Book Curation & Customer Insight.
- Curate book titles and product selections that align with Today We Read s customers, brand positioning, and programme themes.
- Stay active on the shop floor to listen to customer feedback, preferences, and requests.
- Translate customer insights into improved curation, restock decisions, and new title recommendations.
- Work with management to refine category focus and seasonal or thematic selections.
- POS & Product Management.
- Add all products (books, merchandise, consignment items) into the POS system with complete and accurate data.
- Ensure pricing, categories, and stock data are correct and regularly updated.
- Inventory & Stock Management.
- Receive all products and check accuracy against invoices.
- Record inventory into the system and track stock movement.
- Perform regular inventory checks, cycle counts, and monthly audits.
- Monitor stock levels, identify slow-moving and fast-moving items, and plan replenishment needs.
- Procurement & Ordering Coordination.
- Create required order lists based on stock levels, sales trends, and curation plans.
- Prepare PR / PO documents (training will be provided).
- Coordinate closely with back-office admin on procurement processes, documentation, and follow-ups.
- Track order status, delivery schedules, and ensure timely stock replenishment.
- Vendor Coordination.
- Prepare PR / PO documents (training will be provided).
- Coordinate with publishers, suppliers, and consignment partners.
- Follow up on delivery schedules, product information, and missing or damaged items.
- Maintain positive, professional relationships with all vendors.
- Sales & Customer Experience.
- Lead cashier operations when needed; ensure accurate transactions and cash handling.
- Support customers in selecting books and merchandise, offering thoughtful and personalised recommendations.
- Maintain service standards and ensure customers feel welcomed and supported.
- Sales Analysis & Reporting.
- Track best-sellers, slow-moving titles, and customer preferences.
- Prepare weekly and monthly sales and stock reports.
- Suggest curation adjustments, restock priorities, and sales strategies based on data and observation.
- Team Support / Leadership.
- Provide guidance, on-the-job training, and support to junior staff.
- Delegate tasks appropriately and ensure the team meets daily standards.
- Act as the key holder when required.
- Consignment Product Management & Reporting.
- Prepare monthly consignment reports for all consignment partners.
- Track sold quantities and remaining stock by title.
- Propose replenishment quantities for consignment items.
- Maintain accurate records of sales, returns, and outstanding balances.
- Event & Workshop Support.
- Act as the main bookshop coordinator for events, exhibitions, workshops, and author sessions.
- Event information is accurate (dates, time, age group, pricing, titles involved).
- Frontline bookshop staff are fully briefed and prepared.
- Promotional messaging matches actual shop and programme execution.
- Prepare book selections, displays, and stock relevant to each event or exhibition.
- Oversee setup and readiness of the bookshop area before events.
- Provide post-event feedback and insights to the Manager and Marketing Team.
- Work ScheduleBookshop operation hours: 10:00 AM - 7:00 PM.
- Staff must be able to work on a shift basis, including weekends.
- 9:00 AM - 6:00 PM.
- 10:30 AM - 7:30 PM.
- Able to work 6 days per week as scheduled by the manager..
- 2-4 years of experience in retail, bookshop operations, or inventory/POS management.
- Experience working at Kinokuniya, Asia Books, Naiin, B2S, or similar bookstores is a strong advantage.
- Able to communicate in English (reading emails, speaking with customers).
- Able to work with Microsoft Office/ Google Doc, Sheet, Slide, Drive.
- Strong organisational skills and attention to detail.
- Comfortable working with POS systems, inventory software, and spreadsheets.
- Passionate about books and customer experience.
- Detail-oriented and responsible.
- Team-oriented with strong interpersonal skills.
- Agree to allow the company to take photos/videos during work for use in communications, promotions, and advertisements across all channels.
- Able to work 6 days/week, including weekends and holidays.
ทักษะ:
Sales, Event Planning, Compliance
ประเภทงาน:
งานประจำ
เงินเดือน:
฿50,000 - ฿60,000, สามารถต่อรองได้
- Develop and execute sales strategies for high-rise residential projects to achieve sales targets and maximize revenue..
- Lead, manage, and mentor the sales team, including setting KPIs, monitoring performance, and providing ongoing coaching to ensure high productivity..
- Analyze market trends, competitor activities, and customer insights to refine pricing, promotions, and sales approaches..
- Coordinate with marketing, project development, customer service, and other departments to ensure alignment on sales plans and project launches..
- Oversee sales operations, including lead management, sales tools, customer presentations, and sales event planning..
- Monitor sales performance reports, identify gaps, and implement corrective measures to improve results..
- Build and maintain strong relationships with key customers, brokers, and business partners to expand sales channels..
- Ensure compliance with company policies, legal standards, and project-specific regulations throughout the sales process..
- Support project launch activities, including pricing strategies, sales gallery setup, and customer engagement initiatives..
- Drive a customer-centric culture, ensuring high-quality service and positive buying experiences..
- QualificationsBachelor s degree in Business, Marketing, Real Estate, or related field; Master s degree is an advantage.
- Minimum 8 years of experience in property sales, with at least 3-5 years in a managerial role overseeing luxury high-rise residential projects..
- Strong understanding of the real estate market, pricing strategies, and customer behavior for condominium/high-rise segments.
- Excellent leadership, communication, and negotiation skills.
- Proven track record of achieving sales targets and managing high-performance teams.
- Ability to work under pressure and adapt to fast-changing market conditions.
ทักษะ:
Payroll, English
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Partner with business leaders to translate business strategies into effective people and workforce solutions.
- Provide professional HR advisory on performance management, talent management, employee engagement, and organizational effectiveness.
- Support workforce planning, manpower optimization, and organizational structure alignment for field and customer-facing teams.
- Coach and advise line managers on people management, leadership capability, and employee relations.
- Drive employee engagement, retention, and culture initiatives for Customer Management and Field Merchandise functions.
- Act as a key liaison between business units and HR Centers of Excellence (HRD, Compensation & Benefits, Talent Management, Payroll).
- Analyze HR data and people metrics to generate insights and provide recommendations to support business decision-making.
- Bachelor s degree or higher in Human Resources, Business Administration, Psychology, or related disciplines.
- Minimum 3-5 years of experience in an HR Business Partner / Human Capital Business Partner role.
- Proven experience partnering with Trade Marketing, Marketing, Merchandise Stocker, Field Force, or Modern Trade / FMCG organizations.
- Strong understanding of performance management, talent management, and employee engagement practices.
- Excellent consulting, coaching, and stakeholder management skills.
- Ability to work effectively with field-based employees and line managers.
- Proficient in Microsoft Excel and HR systems (HRIS).
- English proficiency is an advantage.
- ติดต่อ.
- Khun Thanakarn (E-mail: [email protected]).
- บริษัทโมเดิร์นเทรด แมนเนจเม้นท์ จำกัด.
- อาคารเล้าเป้งง้วน ถนนวิภาวดีรังสิต แขวงจอมพล เขตจตุจักร กรุงเทพมหานคร 10900.
ประสบการณ์:
2 ปีขึ้นไป
ทักษะ:
Energetic, Good Communication Skills, Leadership Skill, Management, Recruitment, Thai, English
ประเภทงาน:
งานประจำ
เงินเดือน:
฿18,000 - ฿25,000
- Monitor and ensure smooth daily operations across all Browny stores using both online and offline, existing and newly invented tools to achieve the KPI at the lowest cost.
- Analyze sales data and customer behavior to identify opportunities for revenue growth and implement effective strategies.
- Develop and enforce quality standards to maintain high levels of customer satisfaction.
- Oversee and support store managers remotely, providing guidance and ensuring adherence to company policies and procedures.
- Design and implement tools and standard operating procedures (SOPs) to improve operational efficiency and effectiveness.
- Utilize the Browny Hub dashboard to generate reports on store performance, identifying trends and areas for improvement.
- Bachelor's degree in Business Administration, Operations Management, or a related field.
- Minimum of 2-5 years of experience in operations or back-office management, preferably in the retail or service industry.
- Proficient in data analysis and familiar with management systems like Browny Hub.
- Strong leadership and communication skills for effective remote team management.
- Ability to develop and implement operational tools and procedures.
- Fluent in Thai; proficiency in English is an advantage.
- Experience in chain business operations is a strong advantage.
- Why Join Us?.
- At Browny Wash & Dry, we value innovation, efficiency, and customer satisfaction. Joining our team means being part of a forward-thinking company that is revolutionizing the laundromat industry in Thailand. We offer opportunities for professional growth and the chance to make a significant impact on our operations.
ประสบการณ์:
4 ปีขึ้นไป
ทักษะ:
SAP, Microsoft Azure, Web Services
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- You will proactively partner with customers to sustainably increase consumption of SAP BTP services, and coordinate activities with the Account Team.
- You analyze the big picture, have expertise with digital transformation, and coach on technical and business architectures.
- You are the primary SAP BTP strategic point of contact and will orchestrate success resources across SAP and customers, as described in the SAP BTP engagement model.
- You will analyze your customer s technical needs and execute consumption plans for your assigned customers.
- You will provide recommendations and prepare the customer to make the best use of the solution, in alignment with SAP strategy and roadmap.
- You will be a voice of the customer to internal SAP stakeholders.
- You will work with colleagues from a broad variety of groups such as Cloud Success Services life-cycle relevant centers of experts, Account Teams, Pre-sales, Product Management groups, Support, Services, Partners, etc.
- A BTP-CSP Advisor may also be assigned to fulfill a customer s premium subscription services.
- Our Team.
- We pride on a work environment that is inclusive and diverse. Every idea and perspective are valued.
- The SAP Business Technology Platform CSP team is committed to sustain each other to ensure success, both individually and as a team. We have a pay-it-forward mentality and are always willing to help our colleagues. Our culture is built upon sharing best practices, utilizing communication platforms to answer each other s questions, and bringing an entrepreneurial spirit to the mission of driving SAP BTP consumption growth together. We provide opportunities to lead regional and global workstreams that help us improve as a team and contribute to great customer experiences.
- Role Requirements.
- You have 4-6 years of experience working in the IT Industry. Your background could be Software Engineering, Solution Management, Project/Product Management, Project Implementation, Pre-sales, Technical Customer Engagement, Customer Success, Proactive Support Services, Consulting, etc.
- You have deep understanding of one or more areas of the SAP BTP portfolio: SAP BTP Extension and Integration Suite, Cloud Databases, Cloud Data Management, Analytics Cloud Solutions.
- You have foundational knowledge of public cloud platforms and providers (e.g. Microsoft Azure, Amazon Web Services, Google Cloud, etc.) Certifications in enterprise architecture are a plus.
- You have great communication and presentation skills. Familiarity with design thinking methodology is a plus.
- You can navigate complex organizational dynamics both internally at SAP, as well as externally with customers and partners.
- You can continuously learn and adapt to the unique business and cultural practices of each region/country.
- You have a focus on customer service mindset and customer empathy.
- You have a passion for learning new technologies and enjoy problem solving.
- Bring out your best
- SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.
- We win with inclusion.
- SAP s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone - regardless of background - feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.
- SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: [email protected].
- For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.
- Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements.
- Successful candidates might be required to undergo a background verification with an external vendor.
- AI Usage in the Recruitment Process For information on the responsible use of AI in our recruitment process, please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process.Please note that any violation of these guidelines may result in disqualification from the hiring process.
ประสบการณ์:
ไม่จำเป็นต้องมีประสบการณ์ทำงาน
ทักษะ:
Google Ads
ประเภทงาน:
งานประจำ
เงินเดือน:
฿40,000+ , สามารถต่อรองได้
- Plan and execute media campaigns and budget that drive brand awareness, conversion rate, product launches, all engagement, or other communication objectives..
- Monitor Day-to-day digital campaign, from conceptualization to execution, across social media, and internal team collaborations..
- Optimize paid media performance through data-driven insight, fact, and emerging trends in digital market..
- Evaluate media metric, ensuring alignment with campaign objectives (ROAS and KPIs goals)..
- Analyze and develop all campaign performance key insights, and provide actionable recommendations based on data background to refine media strategies with brand and target audience..
- Work cross-functionally with internal teams. (content, graphic design, customer service) to create new opportunities by engaging across digital platforms, including social media, website, and other digital media..
- Support Marketing Director / Digital Marketing Manager in managing product promote and develop marketing plan direction to meet business objectives..
- Bachelor s degree in Digital Marketing, Business Administration, Marketing, Communication, or related field preferred..
- At least 3 - 5 year experiences in Online and All digital marketing..
- Strong understanding and solid knowledge of all digital and social media platforms..
- (A/B testing, Custom audience, Look A Like, Lead generation, Conversion funnel, and Data management).
- Work with analytical skill along with attention to details..
- Strong strategic thinking, analytical, and project ownership skill..
- Highly collaborative and team oriented, with proactive work..
- Excellent presentation and Intermediate content creation skill..
- Skills in using software: Excel, Numbers, Report..
- Able to multi-task and work well under pressure, fast dynamic..
- Passion for the beauty, health, and wellness industry would be a plus..
- Able to learn, adapt, and apply artificial intelligence to work processes to reduce working time and minimize potential errors..
- This position must be providing an assignment test before interview. **.
- Q: Please explain workings method of all paid advertising platforms (META, TikTok Ads Manager, Shopee Ads, Lazada Ads, Line ads, etc.,) you are familiar with and also provide examples of your work and how you improved performance quality.
- (Please prepare a deck and presentation for the interview day).
ประสบการณ์:
2 ปีขึ้นไป
ทักษะ:
Sales, Financial Analysis, SQL
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Bachelor's degree or equivalent practical experience.
- 2 years of experience in media analytics, advertising sales, digital media and marketing, consulting, or financial analysis.
- Knowledge of SQL, databases, and basic automation techniques (e.g., dashboards, automating custom reports, materializing tables).
- Understanding of how to generate insights that are customer-centric and engaging.
- Ability to build executive engagement, influence them, and manage cross-functional partners.
- Ability to grow in a sales team, using the insights to drive ads and business growth.
- Ability to leverage data infrastructure and AI to uncover opportunities.
- Ability to connect with audience, craft engaging narratives along with excellent presentation skills.
- As an Associate Strategy and Insights Manager, you will drive our industry intelligence. You will be a trusted industry advisor, and a commercially-minded strategist. In this role, you will be responsible for developing and owning thought leadership, developing new third-party research, and presenting industry-shifting perspectives at Google and external industry events. You will act as a trusted advisor to C-suite clients, focusing on big industry shifts and strategic growth advisory. You will engage directly with sales leaders and Google advertisers to prove revenue opportunities, win larger budgets, and identify key consumer, category, and seasonal opportunities. You will enhance our competitive intelligence with new data sources and deliver to strengthen our competitive advantage, analyze consumer behavior and managing data partnerships to strengthen industry expertise.
- Google's Large Customer Sales (LCS) teams are strategic partners and industry thought leaders to the world's leading brands and agencies. We continuously challenge how customers think about their business and how Google can support growth. We focus on helping these players navigate profound industry shifts and drive outsized business performance by competitively selling Google's full suite of advertising solutions across Search, YouTube, Measurement, and more. As a member of our LCS team, you'll have the unique opportunity to sell at the forefront of technology, collaborating with executives, influencing market-shaping strategies, and delivering tangible results that significantly impact major global businesses and drive the growth of Google.
- Own the industry thought leadership plan, develop new third-party (3P) research, and present industry-shifting perspectives at Google and external industry events.
- Act as a trusted advisor to C-suite clients, focusing on big industry shifts and strategic growth advisory.
- Engage directly with sales leaders and Google advertisers to prove business growth opportunities, win budgets, and identify key consumer, category, and opportunities.
- Enhance our market intelligence with new data sources and deliver to strengthen our business advantage.
- Identify and analyze macro opportunities, including new consumer behaviors, and evolving shopping journeys.
- Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.
ประสบการณ์:
2 ปีขึ้นไป
ทักษะ:
Business Development, YouTube
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Bachelor's degree or equivalent practical experience.
- 2 years of experience in digital advertising, consultative sales, digital media sales, business development, online media environment, or digital marketing roles.
- 6 years of experience in sales and business development, product marketing, digital media, technology sales or agency.
- Experience using Google and YouTube advertising solutions.
- Experience in business development, client relationship management and servicing, and consultative selling.
- Knowledge of Thailand marketing and the media industry.
- Understanding of industry wide digital advertising and media products.
- Businesses of all shapes and sizes rely on Google s unparalleled advertising solutions to help them grow in today's dynamic marketing environment. You bring a passion for sales, knowledge of online media, and commitment to maximize customer success. You act like an owner, move with velocity through change, finding innovative and strategic ways to consistently deliver extraordinary and incremental outcomes for both Google and your customers. You build trusted relationships with customers, uncovering their business needs and translating them into powerful solutions to achieve their most ambitious goals. You achieve as a team with sellers, shape the future of advertising in the AI-era, and make a real impact on the millions of companies and billions of users that trust Google with their most important goals.
- As an Account Manager, you will provide advertising solutions to consumers and businesses. You will working closely with the Industry Manager and Cross-Functional teams to develop Google's marketplace, you will combine a passion for the industry and demonstrated fluency in the language of media with effective presentation and communication skills. You will manage the relationships with clients and agencies, identifying, educating and developing clients in order to drive their business growth.
- Google's Large Customer Sales (LCS) teams are strategic partners and industry thought leaders to the world's leading brands and agencies. We continuously challenge how customers think about their business and how Google can support growth. We focus on helping these players navigate profound industry shifts and drive outsized business performance by competitively selling Google's full suite of advertising solutions across Search, YouTube, Measurement, and more. As a member of our LCS team, you'll have the unique opportunity to sell at the forefront of technology, collaborating with executives, influencing market-shaping strategies, and delivering tangible results that significantly impact major global businesses and drive the growth of Google.
- Engage and influence key customer stakeholders by leading strategic meetings to uncover marketing goals and key performance indicators, translating them into actionable campaign strategies.
- Drive exceptional campaign results, quantify business impact, and demonstrate value to customers, maintaining account hygiene.
- Build and pitch data-driven solutions to maximize customer value through Google s advertising solutions, handle objections, and ultimately achieve sales growth goals.
- Analyze campaign data, ensuring performance is accurately tracked, and delivering measurable results aligned with customer objectives.
- Monitor performance data to extract key insights, identifying and cultivating qualified promote opportunities to drive future customer growth and build pipelines.
- Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.
ประสบการณ์:
5 ปีขึ้นไป
ทักษะ:
Project Management
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Receive campaign briefs from Sales Leads and translate them into actionable targeting strategies using Segmentation Studio.
- Assess supplier objectives and validate whether proposed target customers align with campaign goals.
- Provide consultative recommendations on customer segments to maximize campaign performance.
- Prepare targeting files for Media Planners to ensure accurate campaign execution.
- Insights & Advisory.
- Act as the subject matter expert on customer segmentation and campaign targeting.
- Advise suppliers on whether their desired audience is relevant and feasible based on data insights.
- Share recommendations to improve targeting strategies and campaign ROI.
- Campaign Evaluation & Continuous Improvement.
- Develop post-campaign evaluation reports and identify opportunities for enhancement.
- Co-present evaluation findings with Sales Leads to suppliers and retailers.
- Address follow-up questions from initial evaluation presentations.
- Continuously refine evaluation methodologies to improve accuracy and impact.
- Collaboration & Documentation.
- Work closely with Sales Leads and Media Planners to ensure seamless campaign delivery.
- Maintain accurate documentation of targeting and evaluation processes for transparency and reporting.
- A LITTLE BIT ABOUT YOU.
- You are analytical, consultative, and passionate about helping clients succeed through data-driven decisions. You have a strong understanding of consumer behavior and can confidently advise whether campaign objectives and target audiences make sense. You thrive on turning insights into actionable strategies and enjoy collaborating with cross-functional teams to deliver measurable results. Detail-oriented and proactive, you ensure every campaign is optimized for success.
- Minimum Bachelor s Degree is required; specialization in Marketing, Business, or Analytics preferred.
- Minimum 5 years of working experience in customer success, campaign analytics or CRM targeting (retail or FMCG preferred).
- Proven track record of achieving revenue targets and managing high-value accounts.
- Strong analytical and consultative skills with proficiency in segmentation tools and data platforms.
- Gain the trust of everyone involved in assigned projects.
- Ability to effectively communicate technical decisions and their rationales to business unit stakeholders and development teams and be able to navigate through conflicting opinions.
- Effectively influence team members to complete their tasks on time and follow project management guidelines/channels.
- Excellent communication (written and verbal) and presentation skills, as well as the ability to communicate effectively at all levels within the organization.
- Experience working in a cross-functional, team-based globally distributed environment; experience working in an international environment desired.
- Ability to properly scope requirements, identify tasks, and determine the level of effort.
- Additional InformationHybrid based role, must be physically located within job country and candidate must be a Country/Region Resident.
- Our Benefits.
- Flexible working environment.
- Volunteer time off.
- LinkedIn Learning.
- Employee-Assistance-Program (EAP).
- NIQ may utilize artificial intelligence (AI) tools at various stages of the recruitment process, including résumé screening, candidate assessments, interview scheduling, job matching, communication support, and certain administrative tasks that help streamline workflows. These tools are intended to improve efficiency and support fair and consistent evaluation based on job-related criteria. All use of AI is governed by NIQ s principles of fairness, transparency, human oversight, and inclusion. Final hiring decisions are made exclusively by humans. NIQ regularly reviews its AI tools to help mitigate bias and ensure compliance with applicable laws and regulations. If you have questions, require accommodations, or wish to request human review were permitted by law, please contact your local HR representative. For more information, please visit NIQ s AI Safety Policies and Guiding Principles: https://www.nielseniq.com/global/en/ai-safety-policies.
- About NIQ.
- NIQ is the world s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights delivered with advanced analytics through state-of-the-art platforms NIQ delivers the Full View&trade. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world s population.
- For more information, visit NIQ.com.
- Want to keep up with our latest updates?.
- Follow us on: LinkedIn | Instagram | Twitter | Facebook.
- Our commitment to Diversity, Equity, and Inclusion.
- At NIQ, we are steadfast in our commitment to fostering an inclusive workplace that mirrors the rich diversity of the communities and markets we serve. We believe that embracing a wide range of perspectives drives innovation and excellence. All employment decisions at NIQ are made without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable laws. We invite individuals who share our dedication to inclusivity and equity to join us in making a meaningful impact. To learn more about our ongoing efforts in diversity and inclusion, please visit the https://nielseniq.com/global/en/news-center/diversity-inclusion.
ทักษะ:
Industry trends, Express, Problem Solving
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Develop and complete the customer success strategy for trading desktop users, desk heads and application owners across multiple accounts within the ASEAN region.
- Own customer health, adoption metrics, renewals and execution of customer success plans.
- Delivering highly engaging customized product demos based on user workflow and their requirements.
- Partner with sales leadership to provide insights on customer health with a focus on adoption, expansion opportunities and renewals.
- Provide insights to Market Development, Customer Operations and Customer Proposition on customer experience and industry trends to drive the voice of the customer in business strategy.
- Proactively engage and build deep relationships with key customer stakeholders to advise engagement strategy and build & advocates.
- Participate in industry events alongside the team to champion networking, brand presence, and stay up to date on industry trends.
- Contribute to overall vision and strategy of the Customer Success Management Group.
- Develop innovative ways of engaging and contributing to customers and businesses through LSEG products and services.
- Experience and Skills: Experience in client facing roles such as account management and/or relationship management roles across the Trading Workflow.
- Good financial markets knowledge ideally.
- Experience in on-boarding, set up, training/product demos, resolution and customer concern of issues, client retention.
- Able to use data to make decisions, understand /interpret data sets to analyse trends, simplify sophisticated problems and express themselves thoughtfully.
- Ability to challenge team members and be challenged, provide and receive feedback to achieve team goals.
- Excellent communication and presentation skills with ability to flex style depending on audience (C-Level / Leadership / Team.
- Ability to adapt in a fast-paced environment and rapidly- changing market.
- Proactive and positive demeanour and has an approach to increase customer happiness and deepen relationships and possess a solution-oriented demeanour to help customers deliver on their business objectives.
- Proven record and passion for driving outcomes.
- Qualifications University / college degree preferred.
- Excellent Service-minded.
- Analytic skill, problem solving skill.
- MS Office (Excel VBA is an advantage).
- Programming/API skill preferred.
- Proactive approach.
- Strong customer relationship skills.
- Able to work individually and as a team.
- Presentation skills (verbal & written).
- Strong social skills.
- Ability to coordinate and complete a sales plan.
- Career Stage: Senior Associate London Stock Exchange Group (LSEG) Information: Join us and be part of a team that values innovation, quality, and continuous improvement. If you're ready to take your career to the next level and make a significant impact, we'd love to hear from you. LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth. Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership, Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions. Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce. We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone s race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. You will be part of a collaborative and creative culture where we encourage new ideas. We are committed to sustainability across our global business and we are proud to partner with our customers to help them meet their sustainability objectives. Our charity, the LSEG Foundation provides charitable grants to community groups that help people access economic opportunities and build a secure future with financial independence. Colleagues can get involved through fundraising and volunteering. LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives. Please take a moment to read this privacy notice carefully, as it describes what personal information London Stock Exchange Group (LSEG) (we) may hold about you, what it s used for, and how it s obtained, your rights and how to contact us as a data subject. If you are submitting as a Recruitment Agency Partner, it is essential and your responsibility to ensure that candidates applying to LSEG are aware of this privacy notice.
ประสบการณ์:
5 ปีขึ้นไป
ทักษะ:
Sales, Financial Analysis, SQL
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Bachelor's degree or equivalent practical experience.
- 5 years of experience in media analytics, advertising sales, digital media and marketing, consulting, or financial analysis.
- Knowledge of SQL, databases, and automation techniques (e.g., dashboards, automating custom reports, materializing tables).
- Understanding of how to generate insights that are customer-centric and engaging.
- Ability to build executive engagement, influence them, and manage cross-functional partners.
- Ability to grow in a sales team, using the insights to drive ads and business growth.
- Ability to leverage data infrastructure and AI to uncover opportunities.
- Ability to connect with audience, craft engaging narratives along with excellent presentation skills.
- Google's Large Customer Sales (LCS) teams are strategic partners and industry thought leaders to the world's leading brands and agencies. We continuously challenge how customers think about their business and how Google can support growth. We focus on helping these players navigate profound industry shifts and drive outsized business performance by competitively selling Google's full suite of advertising solutions across Search, YouTube, Measurement, and more. As a member of our LCS team, you'll have the unique opportunity to sell at the forefront of technology, collaborating with executives, influencing market-shaping strategies, and delivering tangible results that significantly impact major global businesses and drive the growth of Google.
- As an Associate Strategy and Insights Manager, you are the driving channel behind our industry intelligence. You are a master storyteller, a trusted industry advisor, and a commercially-minded strategist. In this role, you will be responsible for developing and owning thought leadership, develop new 3P research, and present industry-shifting perspectives at major Google and external industry events. You act as a trusted advisor to C-suite clients, focusing on big industry shifts and strategic growth advisory. You engage directly with sales leaders and Google advertisers to prove business opportunities, win larger budgets, and identify key consumer, category, and seasonal opportunities. You enhance our competitive intelligence with new data sources and deliver to strengthen our competitive advantage, analyze consumer behavior and managing data partnerships to strengthen industry expertise.
- Own the industry thought leadership plan, develop new third-party (3P) research, and present industry-shifting perspectives at Google and external industry events.
- Act as a trusted advisor to C-suite clients by launching and delivering a formal "Industry Advisory" program, focusing on big industry shifts and strategic growth advisory.
- Engage directly with sales leaders and Google advertisers to prove business growth opportunities, win budgets, and identify key consumer category, and opportunities.
- Enhance our market intelligence with new data sources and deliver to strengthen our business advantage.
- Identify and analyze macro opportunities, including new consumer behaviors, and evolving shopping journeys.
- Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.
ทักษะ:
Finance, Financial Analysis
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Lead small scale projects and assist in financial analysis to evaluate Sales/Customer Team performance.
- Analyze sales data to identify trends and opportunities.
- Collaborate with cross-functional teams to ensure accurate financial reporting and analysis.
- Contribute to the preparation of financial reports, presentations, and forecasts.
- Support in evaluating sales strategies for profitability.
- Ensure compliance with financial policies, procedures, and regulatory requirements.
- Job Qualifications.
- Basic understanding of finance and accounting principles.
- Strong analytical skills with the ability to interpret financial data.
- Proficiency in Microsoft Excel for data analysis.
- Good communication skills to effectively collaborate with cross-functional teams.
- Detail-oriented with a focus on accuracy in financial analysis.
- Ability to learn new skills and adapt quickly to changing environments.
- Bachelor's degree in Finance, Accounting, or a related field.
- About us.
- We produce globally recognized brands and we grow the best business leaders in the industry. With a portfolio of trusted brands as diverse as ours, it is paramount our leaders are able to lead with courage the vast array of brands, categories and functions. We serve consumers around the world with one of the strongest portfolios of trusted, quality, leadership brands, including Always , Ariel , Gillette , Head & Shoulders , Herbal Essences , Oral-B , Pampers , Pantene , Tampax and more. Our community includes operations in approximately 70 countries worldwide.
- Visit http://www.pg.com to know more.
- Our consumers are diverse and our talents - internally - mirror this diversity to best serve it. That is why we re committed to building a winning culture based on Inclusion and our ideal candidate is passionate about the same principle: you will join our daily effort of being in touch so we craft brands and products to improve the lives of the world s consumers now and in the future. We want you to inspire us with your unrivaled ideas.
- We are committed to providing equal opportunities in employment. We do not discriminate against individuals on the basis of race, color, gender, age, national origin, religion, sexual orientation, gender identity or expression, marital status, citizenship, disability, veteran status, HIV/AIDS status, or any other legally protected factor.
- Job Schedule.
- Full time
- Job Number.
- R000142708
- Job Segmentation.
- Entry Level
ประสบการณ์:
5 ปีขึ้นไป
ทักษะ:
Project Management
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Receive campaign briefs from Sales Leads and translate them into actionable targeting strategies using Segmentation Studio.
- Assess supplier objectives and validate whether proposed target customers align with campaign goals.
- Provide consultative recommendations on customer segments to maximize campaign performance.
- Prepare targeting files for Media Planners to ensure accurate campaign execution.
- Insights & Advisory.
- Act as the subject matter expert on customer segmentation and campaign targeting.
- Advise suppliers on whether their desired audience is relevant and feasible based on data insights.
- Share recommendations to improve targeting strategies and campaign ROI.
- Campaign Evaluation & Continuous Improvement.
- Develop post-campaign evaluation reports and identify opportunities for enhancement.
- Co-present evaluation findings with Sales Leads to suppliers and retailers.
- Address follow-up questions from initial evaluation presentations.
- Continuously refine evaluation methodologies to improve accuracy and impact.
- Collaboration & Documentation.
- Work closely with Sales Leads and Media Planners to ensure seamless campaign delivery.
- Maintain accurate documentation of targeting and evaluation processes for transparency and reporting.
- A LITTLE BIT ABOUT YOU.
- You are analytical, consultative, and passionate about helping clients succeed through data-driven decisions. You have a strong understanding of consumer behavior and can confidently advise whether campaign objectives and target audiences make sense. You thrive on turning insights into actionable strategies and enjoy collaborating with cross-functional teams to deliver measurable results. Detail-oriented and proactive, you ensure every campaign is optimized for success.
- Minimum Bachelor s Degree is required; specialization in Marketing, Business, or Analytics preferred.
- Minimum 5 years of working experience in customer success, campaign analytics or CRM targeting (retail or FMCG preferred).
- Proven track record of achieving revenue targets and managing high-value accounts.
- Strong analytical and consultative skills with proficiency in segmentation tools and data platforms.
- Gain the trust of everyone involved in assigned projects.
- Ability to effectively communicate technical decisions and their rationales to business unit stakeholders and development teams and be able to navigate through conflicting opinions.
- Effectively influence team members to complete their tasks on time and follow project management guidelines/channels.
- Excellent communication (written and verbal) and presentation skills, as well as the ability to communicate effectively at all levels within the organization.
- Experience working in a cross-functional, team-based globally distributed environment; experience working in an international environment desired.
- Ability to properly scope requirements, identify tasks, and determine the level of effort.
- Additional InformationHybrid based role, must be physically located within job country and candidate must be a Country/Region Resident.
- Our Benefits.
- Flexible working environment.
- Volunteer time off.
- LinkedIn Learning.
- Employee-Assistance-Program (EAP).
- NIQ may utilize artificial intelligence (AI) tools at various stages of the recruitment process, including résumé screening, candidate assessments, interview scheduling, job matching, communication support, and certain administrative tasks that help streamline workflows. These tools are intended to improve efficiency and support fair and consistent evaluation based on job-related criteria. All use of AI is governed by NIQ s principles of fairness, transparency, human oversight, and inclusion. Final hiring decisions are made exclusively by humans. NIQ regularly reviews its AI tools to help mitigate bias and ensure compliance with applicable laws and regulations. If you have questions, require accommodations, or wish to request human review were permitted by law, please contact your local HR representative. For more information, please visit NIQ s AI Safety Policies and Guiding Principles: https://www.nielseniq.com/global/en/ai-safety-policies.
- About NIQ.
- NIQ is the world s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights delivered with advanced analytics through state-of-the-art platforms NIQ delivers the Full View&trade. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world s population.
- For more information, visit NIQ.com.
- Want to keep up with our latest updates?.
- Follow us on: LinkedIn | Instagram | Twitter | Facebook.
- Our commitment to Diversity, Equity, and Inclusion.
- At NIQ, we are steadfast in our commitment to fostering an inclusive workplace that mirrors the rich diversity of the communities and markets we serve. We believe that embracing a wide range of perspectives drives innovation and excellence. All employment decisions at NIQ are made without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable laws. We invite individuals who share our dedication to inclusivity and equity to join us in making a meaningful impact. To learn more about our ongoing efforts in diversity and inclusion, please visit the https://nielseniq.com/global/en/news-center/diversity-inclusion.
ประสบการณ์:
7 ปีขึ้นไป
ทักษะ:
Business Development, Problem Solving, Quantitative Analysis, English
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Bachelor s degree or equivalent diploma.
- Dynamic leader with experience and passion for managing large and diverse teams across multiple workflows in a fast-paced environment, able to deal with rapid change and ambiguity.
- Minimum 2+ years' of people management experience as a Sr Manager in Fraud and Risk Operations in Payment System that includes Fraud chargebacks, Customer Complaints and Escalations too.
- Strategic thinker with strong analytical and problem-solving skills.
- 10+ years of experience in operations, preferably in BPO/ITES industry.
- 7+ years of people management experience, including managing managers, and a strong desire to develop team members.
- Empathy for the Social community platform users and passion to create an exceptional user experience and provide outstanding support.
- Excited to be part of a global operations teams, design effective business operations, tackle complex problems, and develop individual team members.
- Adaptable and energized by a fast-paced environment; Significant experience in a complex fast paced environment.
- Excellent written and verbal communication skills.
- Having high cultural awareness of political and social situations is a plus!.
- Proficiency in English and Thai is highly preferred (depends on the market assignment).
- Build a positive relation with Client in order to create new business opportunities.
- Identify potential risks and opportunities of improvement in the process and suggest solutions.
- Responsibilities:Manage the overall performance and governance of the Statements of Work (together with Vendor Account Management / Business Development). Manage the day-to-day operations in accordance with requirements and SLAs set out in SOW. Prompt identification and resolution of Service delivery issues including implementation of preventative measures. Transition management during set up phase or expansion phases.
- Establish the Vendor infrastructure necessary to perform the Services, including all technology, financial, human resources, security, facilities and communication resources. Install all Service delivery processes and Service Level reporting mechanisms.
- Provide exceptional people management, mentorship and career development to members of the team, including Managers, TLs, and Agents, achieve low attrition levels and high employee engagement. Flag and escalate business risks timely to the Client and Stake holders.
- Lead the group of Managers and drive process deliveries and process excellence through consistent monitoring and critical inputs.
- Ability to Deep Dive on customer complaints and appeal cases received from business line including user appeal document, user analysis and trend analysis.
- Ability to Deep Dive on completed transactions that being flagged with high-risk flag for post manual review to evaluate if is a potential fraud, and instantly share fraud trend to fraud strategy team. Strictly following chargeback operation standard SOP and requirement to handle representment case.
- Ability to guide the team on completing the chargeback cases within SLA/Pre-set time given, ensuring all the representment documents are gathered correctly and match the case with chargeback reason.
- Provide mentorship, guidance and career development to direct reportees and members of their team. Lead a high-performing team through an exciting transition to build problem solving, critical thinking, analytical and technical capabilities which will enable the department to develop deeper, more scalable solutions.
- Establish team goals and work with direct reports on strategies for executing, measuring progress and sharing results. Deliver projects involving quantitative analysis, industry research, and strategy development, working directly with global cross-functional teams to problem solve analytical approaches and develop solutions.
- Identify actionable insights, suggest recommendations, and influence team strategy through effective communication.
- Protect Clients ecosystem, prevent fraudulent activity, enforce our TOS and policies, ensuring compliance across a global user base of millions.
- Drive Managers and Operations teams to deliver value adds, continuous improvements, and productivity/quality gains.
- Streategize and execute Client/Leadership directions and decisions following the change management process.
- Mantain an effective Client relationship with proactive communication followed by POA and closed loop.
ทักษะ:
SAP, Data Analysis, Cantonese, English
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Lead a small, dedicated team to process orders efficiently and follow up on delivery status, ensuring alignment with customer expectations.
- Govern and implement robust customer care policies, including cut-off times, lead times, and sales/return terms and conditions.
- Optimize order fulfillment by collaborating with demand planning, physical distribution, credit control, and commercial teams to prevent Out-of-Stock (OOS) situations.
- Customer Relationship ManagementBuild and maintain strong strategic partnerships with customers, ensuring transparent data exchange and mutual KPI tracking.
- Coordinate effectively between internal teams and customers to guarantee reliable information flow and high satisfaction levels.
- Analysis & ReportingProvide insightful analysis and comprehensive reports to management, identifying opportunities to enhance service delivery and reduce market costs.
- Serve as the local business owner for customer care, championing best practices and implementing effective tools in collaboration with the regional team.
- Team Leadership & DevelopmentRecruit, supervise, mentor, and motivate teammates, fostering knowledge transfer and continuous professional growth.
- Are youA degree holder in Logistics, Supply Chain, or a related discipline?.
- Experienced (5+ years) in order processing or customer service, with proven team management skills?.
- Fluent in Cantonese, English, and Mandarin?.
- Proficient in Microsoft Excel, SAP, and skilled in data analysis and reporting?.
- Detail-oriented, proactive, and well-organized, with strong problem-solving and logical thinking abilities?.
- Experienced in FMCG customer support (a plus) and comfortable managing complex workflows?.
- Digitally savvy, with an IT background considered an advantage?.
ทักษะ:
English
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Fluent in both Thai and English (spoken and written).
- Minimum qualification: High School Diploma; Diploma or Degree preferred.
- Good communication and interpersonal skills.
- Basic computer and typing proficiency.
- Previous customer service or call center experience is an advantage.
- Willingness to work in shifts, weekends, or public holidays as required.
- Why Join Us? Competitive salary and performance incentives.
- Professional and inclusive working environment.
- Training and development opportunities.
- Career growth in a global BPO company.
- Responsibilities: Handle customer interactions via phone, email, or chat in Thai and English.
- Assist customers with inquiries, product information, order status, and troubleshooting.
- Maintain accurate records of customer interactions in the system.
- Follow up to ensure resolution and customer satisfaction.
- Meet performance targets for quality, efficiency, and customer satisfaction.
- Escalate complex issues to the relevant department when necessary.
ประสบการณ์:
3 ปีขึ้นไป
ทักษะ:
Sales, Market Planning, Accounting
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Responsible for taking care of both existing agents/customers and acquired customers and maintain a good relationship.
- Provide the convenience service to our agents/customers in assigned areas.
- Support customers on planning marketing strategies within each assigned area.
- Update the market information, researching and knowing the market potential of customers and competitors also participate in the company market planning.
- Coordinate with Production, Logistic and Customer Credit processes to complete the trading.
- Qualifications Bachelor's degree in Business Administration (Marketing, Management, Economics, International Business, Managerial Accounting) or a related field.
- Minimum GPA of 2.70 for undergraduate and 3.30 for postgraduate studies.
- Good command of English (TOEIC score of 550 or higher).
- 0 -3 years experience in Sales will be advantaged.
- Having basic understanding of consumer behavior and marketing research.
- Having experience of formulating and implementing of marketing plan and be able to identify a competitive strategy under given circumstances.
- Good human relationship, Creative, enthusiastic, hardworking, result oriented.
- Possession of a valid driving license is required.
- Flexible to work upcountry (based in Northern or Southern regions).
- Contact: Ponchanok (Fon) Email: [email protected]
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