WorkScore™ คืออะไร?
WorkScore™ คืออะไรเหรอ? แถบสีน้ำเงินด้านข้างตำแหน่งงานแต่ละตำแหน่งจะแสดงค่าความเหมาะสมของโพรไฟล์คุณกับตำแหน่งงาน คุณจำเป็นต้องใส่รายละเอียดในโพรไฟล์อย่างน้อย 80% ขึ้นไป จึงจะสามารถดูค่าความเหมาะสมของ WorkScore ได้ ใครอยากรู้ กรอกโปรไฟล์เลย
ประสบการณ์:
ไม่จำเป็นต้องมีประสบการณ์ทำงาน
ทักษะ:
Project Management, Business Development
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Be a lead for Field Execution: regular evaluate field executions work, develop and propose new ways to improve better executions and build Unilever sales further.
- Conduct regular customer visit and support all projects launch and ensure perfect execution in-stores both planning & roll out operations. (i.e. OOS, display).
- Serve as the company representative to present company projects or innovation to store teams for enhanced comprehension.
- Assist sales leaders in making informed, insightful business decisions to enhance performance and efficiency, while refining sales processes through improved measurement and execution.
- Oversee an effective sales support team, ensuring consistent achievement or surpassing of daily sales performance targets.
- Function as the primary contact for the Sales Team, handling inquiries on general business and operation matters; escalate to the channel head when necessary.
- Ensure nationwide relationship engagement with 7-Eleven operation teams.
- Deliver activity reports in a timely manner.
- Build strong customer engagement and collaboration.
- Be responsible for new assigned projects to grow business.
- Positive mindset with a can-do attitude.
- WHAT YOU NEED TO SUCCEED.
- Experiences & Qualifications.
- Bachelor's degree in any fields.
- Have experience and knowledge in FMCG market.
- Positive mindset with a can-do attitude.
- Good in presentation and communication skill.
- Working well with team work.
- Proficient in English and Thai.
- Skills.
- Agile Working.
- Growth Mindset.
- Project Management.
- Customer Management.
- Leadership.
- You are energized by delivering fantastic results. You are an example to others - both your results and your resilience. You are constantly on the lookout for better ways to do things, engaging and collaborating with others along the way.
- As an individual you are the one responsible for your own wellbeing and delivering high standards of work. You must also focus on the Consumer and what they need. You are humble and have your head up, looking around to interpret evidence and data smartly, spot issues and opportunities to make things better.
- Critical SOL (Standards of Leadership) Behaviors.
- PASSION FOR HIGH PERFORMANCE: Takes personal responsibility and accountability for execution and results. Has an owner s mindset, using data and insight to make decisions.
- PERSONAL MASTERY: Sets high standards for themselves. Actively builds own wellbeing and resilience.
- CONSUMER LOVE: Whatever their role, always looks for better ways to serve consumers. Invests time inside and outside to understand the needs of consumers.
- PURPOSE & SERVICE: Has humility, understanding that leadership is service to others, inside and outside Unilever.
- AGILITY: Explores the world around them, continually learning and developing their skills.
- Unilever is an organisation committed to equity, inclusion and diversity to drive our business results and create a better future, every day, for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. At Unilever we are interested in every individual bringing their Whole Self to work and this includes you! Thus if you require any support or access requirements, we encourage you to advise us at the time of your application so that we can support you through your recruitment journey.
ประสบการณ์:
3 ปีขึ้นไป
ทักษะ:
Chemical Processing, Chemical Engineering, Research
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Develop and scale up new manufacturing processes in Unilever Sourcing Units and Third Parties for innovation, renovation and cost optimization projects through delivery of process development workstream and ensuring compliance with: 1) Unilever R&D Functional Excellence standards, Consumer Safety Framework, Best Proven Practices and relevant GMPs, QA policies and procedure. 2) Other internal procedures and documentation standards.
- Conduct process capability analysis using predictive models and SPC tools.
- Oversee pilot plant operations and work in lab and pilot plant to conduct trials and experimental work.
- Generate process concepts and scope for new technology that can enable process optimization and new products to be produced..
- Work with international and interdisciplinary teams (R&D, Marketing, Supply Chain, Procurement, etc.) to scale up and adapt bench-scale processes to pilot and manufacturing scale..
- Being R&D First-Point-of-Contact for the assigned areas in Supply Chain /Sourcing Units. Lead problem solving and troubleshooting activities in manufacturing around Quality, Cost and Efficiency.
- Partner with country R&D team to capture inputs and provide support on project processing requirements, as well as address any country-specific concerns on processing.
- Leads strategic initatives related to process capability.
- WHAT YOU NEED TO SUCCEED.
- Experiences & Qualifications.
- Bachelor s/Master s Degree in Process Engineering, Chemical Engineering, Food Science or equivalent experience in capability field.
- 3-5 years experience in FMCG R&D and process development.
- Experience within Food and Refreshment categories with proven track record is desirable.
- High English proficiency. Good oral and written communication skills, and solid presentation skills are required.
- Good Planning and organization of assigned tasks and trials.
- Has a good knowledge of data/digital and exploit tools effectively to manage Data, Information & Knowledge effectively. Can transform data into insight/ actions and make decisions based on information at hand.
- Demonstrates natural curiosity for food innovation and technology. Brings technology insights into project team and takes actions on them..
- Ability to work in virtual and multi-cultural environment. Excellent team working skills and is able to work under pressure/complexity..
- Skills.
- Model Building.
- Innovation Execution.
- Business Acumen.
- Stakeholder and Project Management.
- Technical Communication.
- Leadership.
- You are energized by delivering fantastic results. You are an example to others - both your results and your resilience. You are constantly on the lookout for better ways to do things, engaging and collaborating with others along the way..
- As an individual you are the one responsible for your own wellbeing and delivering high standards of work. You must also focus on the Consumer and what they need. You are humble and have your head up, looking around to interpret evidence and data smartly, spot issues and opportunities to make things better..
- Critical SOL (Standards of Leadership) Behaviors.
- PASSION FOR HIGH PERFORMANCE: Takes personal responsibility and accountability for execution and results. Has an owner s mindset, using data and insight to make decisions..
- PERSONAL MASTERY: Sets high standards for themselves. Actively builds own wellbeing and resilience..
- CONSUMER LOVE: Whatever their role, always looks for better ways to serve consumers. Invests time inside and outside to understand the needs of consumers..
- PURPOSE & SERVICE: Has humility, understanding that leadership is service to others, inside and outside Unilever..
- AGILITY: Explores the world around them, continually learning and developing their skills..
- Unilever embraces diversity and encourages applicants from all walks of life! This means giving full and fair consideration to all applicants and continuing development of all employees regardless of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage and civil partnership, and pregnancy and maternity.
- Unilever is an organisation committed to equity, inclusion and diversity to drive our business results and create a better future, every day, for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. At Unilever we are interested in every individual bringing their Whole Self to work and this includes you! Thus if you require any support or access requirements, we encourage you to advise us at the time of your application so that we can support you through your recruitment journey.
ประสบการณ์:
5 ปีขึ้นไป
ทักษะ:
Research, Data Analysis
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- The primary responsibility of the role is to deliver strategic consumer insights and claims for innovation program..
- Analyse data and extract insights from a range of sources to help guide the development of superior propositions..
- Acting as consumer advocate to translate consumer needs into technical targets to deliver superior products and innovation and defining the key jobs to be done to deliver growth..
- Work seamlessly with R&D, Marketing and CMI teams to design research approaches, conduct technical & consumer test and bring best prototype to market..
- Write research study briefs and execute studies; working closely with internal functions and external third parties to ensure successful research execution..
- Develop compelling claims/ communication as well as KBS/ demo to ensure the product is launched with holistic mix..
- Lead claims substantiation and defense strategies partnering with Legal and Regulatory and deliver outstanding communications for these innovations that are robustly supported. Deliver the strategic capability briefs, claims tests, market analyses that will see us constantly raise our game in how we develop claims and the claims we develop for our beauty consumer..
- Lead the development and execution of project workshops, idea generation sessions or other practical activities as required for project needs..
- Deliver and justify business recommendations to a range of stakeholders, across multiple functions..
- Bachelor s or master s degree in a physical science, consumer science or equivalent. Some chemistry background would be advantage..
- Working experience in FMCG company, Homecare or Personal Care is preferred..
- Experience (5 years plus) in consumer and product research and claims development. Enthusiasm to learn about consumers and share new insights within the team..
- Intermediate understanding on statistical analysis is required..
- Experience of working in product development or technical marketing is an advantage..
- Great skill at understanding technical content, concepts and regulatory spaces in detail. A strong ability to translate the same content for non-technical audiences..
- A strong presenter, communicator and influencer, obsessed by consumers and brands, able to convince and deliver on strategic visions..
- Great people skills; building and maintaining relationships with an ability to be persuasive and assertive when necessary..
- Strong analytical skills and an ability to interpret data to pull out key insights, structuring complex data from multiple sources..
- Ability to connect and work with multiple parties including external including research agencies..
- Project management and problem solving..
- Key Skills.
- Strong Skills in the areas of research design, determining consumer needs and linking them to build new communication stories and build new product solutions and Business opportunities (products and activation).
- Strong external orientation - competitive landscape, trends, consumers and habits, understanding of regulations and legal Boundaries within claims/communications..
- Overall good communication skills.
- Claim support and demo creation techniques..
- Sensory and consumer testing skills.
- Knowledge of digital tools & systems including social commerce/ e-commerce..
- Unilever is an organisation committed to equity, inclusion and diversity to drive our business results and create a better future, every day, for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. At Unilever we are interested in every individual bringing their Whole Self to work and this includes you! Thus if you require any support or access requirements, we encourage you to advise us at the time of your application so that we can support you through your recruitment journey.
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Oversee the onboarding for all SiteMinder labeled products and services to internal and external customers, with a primary focus on customers based in the Apac/Asia market.
- Be a Subject Matter Expert for training on SiteMinder labeled products. Have an in-depth understanding of the technology, the service you deliver, and the tools you use in order to mentor the Onboarding Analysts.
- Monitor and analyze your team's training sessions in line with your KPI's, to ensure ...
- Adopt and enforce the relevant processes, procedures and policies of SiteMinder's Onboarding Team to ensure a consistently high level of customer service. Where necessary identify shortfalls in the process and procedures and suggest process improvements.
- Ensure improved Onboarding success by managing and ensuring risks of onboarding attrition and customer dissatisfaction are prevented.
- Managing expectations for scheduling training and set-live dates in an assertive manner, ensuring that customers' training is completed effectively and on time.
- Ensure improved Onboarding Success by managing and ensuring risks of onboarding attrition and customer dissatisfaction are prevented.
- Help the team to provide value add information and advice to new customers.
- Managing expectations for scheduling training and set-live dates in an assertive manner.
- What you have.
- Strong team leadership/ mentoring skills.
- Account management experience.
- Ability to continuously identify and implement process improvements.
- Ability to identify and implement productivity and efficiency improvements.
- Ability to innovate and share with global community.
- Have the ability to oversee and correct employee's work, whilst still inspiring and motivating them.
- Analyze Dashboards and reports to create action plans for improvement and continuous improvement outcomes.
- Ability to deliver training sessions with a high level of energy, enthusiasm and customer engagement.
- Ability to operate across several computer platforms (Mac and Wintel) and common browsers (Firefox and Chrome).
- Takes ownership of Cases from end to end.
- Great capacity for customer interaction and conflict resolution.
- Experience working within an SLA and KPI driven environment.
- Our Perks & BenefitsEquity packages for you to be a part of the SiteMinder journey.
- Hybrid working model (in-office & from home).
- Mental health and well-being initiatives.
- Generous parental (including secondary) leave policy.
- Paid birthday, study and volunteering leave every year.
- Sponsored social clubs, team events, and celebrations.
- Employee Resource Groups (ERG) to help you connect and get involved.
- Investment in your personal growth offering training for your advancement.
- Does this job sound like you? If yes, we'd love for you to be part of our team! Please send a copy of your resume and our Talent Acquisition team will be in touch. When you apply, please tell us the pronouns you use and any adjustments you may need during the interview process. We encourage people from underrepresented groups to apply.
- LI-Hybrid
ประสบการณ์:
5 ปีขึ้นไป
ทักษะ:
Risk Management, Compliance, Internal Audit
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Pro-actively mobilise the MCO risk management agenda, ensuring high quality risk assessments are conducted & risks are appropriately managed..
- Understand root causes of issues & poor performance, identify where controls are not operating and drive remediation through relevant business leaders..
- Ensure that the Global Controls Frameworks are embedded & operating in line with the agreed global model..
- Oversight over financial controls operated outside of Finance and drive focus on operational controls across the business..
- Maintain & enforce relevant local authority schedules..
- At least 5 years of experience from audit firm or internal audit/risk management from FMCG..
- Bachelor's degree or higher in accounting..
- Strong individual contribution as well as team player..
- High attention to detail and excellent analytical skills..
- Self-motivator with good organization skills..
- Good communication skills - written & verbal both in Thai and English..
- Ability to understand complex company processes, financial reporting issues, providing practical solutions..
- Ability to explain control procedures and mitigation plan to non-finance people with approachable and friendly demeanor..
- Unilever is an organisation committed to equity, inclusion and diversity to drive our business results and create a better future, every day, for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. At Unilever we are interested in every individual bringing their Whole Self to work and this includes you! Thus if you require any support or access requirements, we encourage you to advise us at the time of your application so that we can support you through your recruitment journey.
ประสบการณ์:
5 ปีขึ้นไป
ทักษะ:
Human Resource Management, Leadership Skill
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Support HR Director to directly working with Thailand, Malaysia, Singapore Business Unit, delivering HR support, and implementing HR policies..
- Day-to-day HR Partnering operations (employee communication, people movement, talent management, culture building, team activities).
- Eyes and ears on ground for people concerns..
- Works at both the organizational and individual level to assess learning & capability building needs..
- Understands the broader market context and what s happening in the organization and uses these insights to improve business performance..
- Uses insight for HR interventions and people solutions..
- Assesses the talent needs of the organization to design and deliver the most effective talent solutions..
- Works closely and collaboratively with other HRBPs, Employee Experience, and HR Expertise teams..
- Training and Development Programs:
- Collaborate with the HR Director to assess the organization's training needs and develop training programs accordingly..
- Assist in the design and development of training materials, modules, and resources..
- Coordinate and schedule training sessions, workshops, and other learning activities..
- Manage the logistics of training, including booking venues, arranging equipment, and coordinating with trainers or facilitators..
- Maintain training records and track employee participation and progress..
- Performance Management:
- Assist in the implementation of performance management processes, including goal-setting, performance appraisals, and development plans..
- Work with managers to identify skill gaps and recommend appropriate training interventions..
- Employee Development:
- Collaborate with managers and employees to identify career development opportunities and support the creation of development plans..
- Assist in implementing mentorship and coaching programs..
- Evaluation and Reporting:
- Conduct evaluations and assessments to measure the effectiveness of training programs..
- Prepare reports and make recommendations for program improvements..
- Experiences & Qualifications.
- Bachelor s degree in Human Resources, Organizational Development, or a related field (Master's degree preferred)..
- Proven 5 years experience in HRRP, Learning and Development, or related roles..
- Strong understanding of adult learning principles and instructional design..
- Knowledge of learning management systems and e-learning platforms..
- Excellent communication and interpersonal skills..
- Detail-oriented and well-organized..
- Ability to work collaboratively and independently..
- Strong analytical and problem-solving abilities..
- Proficiency in Microsoft Office Suite and other relevant technologies..
- Skills.
- HR Strategy.
- Organizational Development & Design.
- Change Management.
- Employee Engagement & Relations.
- Leadership.
- Purpose & Service.
- Personal Mastery.
- Agility.
- Business Acumen.
- Unilever is an organisation committed to equity, inclusion and diversity to drive our business results and create a better future, every day, for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. At Unilever we are interested in every individual bringing their Whole Self to work and this includes you! Thus if you require any support or access requirements, we encourage you to advise us at the time of your application so that we can support you through your recruitment journey.
ประสบการณ์:
5 ปีขึ้นไป
ทักษะ:
Financial Analysis
ประเภทงาน:
งานประจำ
- Prepare and analyze financial performance of the channel/category s business that you own. This includes analysis of actual results, updating the financial forecast, and budget controls.
- Manage and collaborate with your business partners (e.g. Channel CBD team, BU category team) in providing financial analysis required, e.g. business cases to support decision making, other types of analysis to provide insights and support strategic decisions, etc.
- Participate in core business meetings, provide financial advice and viewpoints, and provide support in meeting preparations as required.
- Co-ordinate with global/regional/local finance teams in matters relating to channel and category business, as required.
- Support other financial analysis for company projects as needed.
- Support in preparing certain reports (e.g. monthly, quarterly, ad-hoc requests for Global reporting submission) as required.
- Bachelor/master s degree, in related field (e.g. Business/Finance/Economics/Accounting/etc.).
- Relevant experiences preferred (e.g. FMCG/Finance Partnering/Auditing/etc.).
- Responsible, Accountable, Cautiousness in ensuring accuracy.
- Analytical skills and sound logic.
- Business-minded, with good financial understanding.
- Agility, flexibility, willingness to learn.
- Skills and Experience you will acquire from the role:
- Understanding of local customer and channel landscape, shopper market insights, category growth strategy, and business portfolio management.
- Financial and business acumen for channel/category specific. Opportunity to go to market visit.
- Strategy development with financial data and analytic.
- Analytical skills and deep understanding of relevant research and reporting tools.
- High level of problem-solving ability, strategic negotiation, and influencing.
- Managing stakeholders and senior management, cross-functions both in person and virtually.
- Change management and strong project management skills.
- Strategic communication and storytelling both English and local language with local CBD/Customer.
- Unilever is an organisation committed to equity, inclusion and diversity to drive our business results and create a better future, every day, for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. At Unilever we are interested in every individual bringing their Whole Self to work and this includes you! Thus if you require any support or access requirements, we encourage you to advise us at the time of your application so that we can support you through your recruitment journey.
ประสบการณ์:
5 ปีขึ้นไป
ทักษะ:
Mechanical Engineering, Instrument, English
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Advise and recommend engineering planned maintenance matters, including annual maintenance budget, preventive maintenance schedule, planning, manpower, safety, and environmental concerns..
- Optimize preventive maintenance, repair, and maintenance execution, along with managing maintenance expenditure efficiently..
- Minimize machine downtime and maximize machine efficiency, safety, and productivity..
- Maintain high standards of safe machine operation, equipment maintenance, and good housekeeping within the designated area..
- Assist production and recommend measures to minimize energy consumption during operations..
- Manage and organize planning and planned maintenance engineering crews in alignment with company policies..
- Provide training and guidance to engineering teams on preventive maintenance techniques and new technologies..
- Utilize CMMS for optimizing maintenance planning activities and spare part management..
- Advise on maintaining positive industrial relations and addressing working and environmental impact issues..
- Undertake special assignments as requested by superiors..
- Ensure the protection of company's confidential technical know-how and documentation..
- Support company activities such as TPM, ISO compliance, hygiene standards, risk assessment, HACCP, and GMP..
- WHAT YOU WILL NEED TO SUCCEED.
- Minimum bachelor's degree in Engineering, Mechanical, Electrical, and/or Instrument & Control..
- At least 5 years of experience in factory maintenance or a related field..
- Minimum of 1 year working at a management level..
- Strong engineering background..
- Proficient command of English and Thai..
- Unilever is an organisation committed to equity, inclusion and diversity to drive our business results and create a better future, every day, for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. At Unilever we are interested in every individual bringing their Whole Self to work and this includes you! Thus if you require any support or access requirements, we encourage you to advise us at the time of your application so that we can support you through your recruitment journey.
ทักษะ:
Digital Marketing, SEO, SEM
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Developing digital strategy, channel management, work on content and share creative best practice for each platform, as well as building and leading a high-performance marketing capabilities to achieve KPI as planned.
- Managing budget to meet performance goals (KPIs, Digital Funnel and ROI) and collaborating with cross-functional internal and to be key contact with digital agency/media agency/business partner (e.g Meta/Google/LINE/TikTok/X) for achieving growth targets in own channels.
- Testing, optimizing, and scaling performance marketing activities across all Omnichannel communications including agency management.
- Conceiving and executing on variety of content campaign to drive consideration, purchase intention and engagement to build advocacy and brand love.
- Plan, implement, and measure tangible return including new user acquisition/purchase intention/retention/win-back digital marketing campaigns as well as benchmarking with competitors/across industry/original idea generations.
- Plan and execute all digital marketing, including SEO/SEM, marketing database on data signal, email marketing, social media, application, website and display advertising campaigns.
- Responsible for Digital Analytics Customer Journey Analysis, Key Digital Funnel Metrics and media campaign/channel efficiency analysis including generating recommendations for Digital journey optimization, Ranking Optimization to enhance customer experience, App Download and Engagement.
- Utilize strong analytical ability to evaluate end-to-end customer experience across multiple channels and customer touch points, in order to preparing and presenting recommendations, reports and finding from data to team.
- Evaluate emerging technologies. Provide thought leadership and perspective for adoption where appropriate.
- Follow our Business Code of Conduct and always act with integrity and due diligence.
- Other assignments as deem appropriate.
- Proven working experience in digital.
- Expertise of social media SEO/SEM/ASO, e-mail marketing, CRM Database, Adobe Analytic and marketing automation tools as Salesforce.
- Highly creative with experience in identifying target audiences and devising digital campaigns that engage, inform and motivate.
- Experience in growth marketing in platform management or performance marketing (in retail industry is a plus).
- Strong analytical skills and data-driven thinking.
- Strong ROI and growth mindset with track record of building performance marketing functions in fast-paced environment.
- Solid project management skills, with ability to lead and collaborate, priority high impact activities and keep complex projects moving forward.
- Lotus's
- Ek-Chai Distribution System Co., Ltd.
- Buengkum, Bangkok 10230, Thailand.
- By applying for this position, you consent to the collection, use and disclosure of your personal data to us, our recruitment firms and all relevant third parties for the purpose of processing your application for this job position (or any other suitable positions within Lotus's and its subsidiaries, if any). You understand and acknowledge that your personal data will be processed in accordance with the law and our policy. .
ประสบการณ์:
ไม่จำเป็นต้องมีประสบการณ์ทำงาน
ทักษะ:
Service-Minded, Good Communication Skills, English
ประเภทงาน:
งานประจำ
เงินเดือน:
฿18,000+ , มีค่าคอมมิชชั่น
- Explaining and guiding customers on how to use the company dashboard and services.
- Managing incoming calls and customer service inquiries.
- Adjusting job positions posted by clients to improve performance and provide better results when required.
- Analyze the performance of previous job listings on a weekly basis and coordinate with related AEs on results.
- Calling to customers to build relationships and help them with hiring.
- Inviting Customers to continue WorkVenture services (commission on purchases received).
- Bachelor's Degree in any field.
- Service-minded attitude.
- Communicative command of English.
- Good interpersonal and communication skills.
- WorkVenture assures a flexible and relaxed working environment in our office in Thonglor. We believe that great ideas come from anywhere and we value your creativity. We believe having a diverse team makes WorkVenture a more interesting and innovative place to work, and we strive every day to make WorkVenture a welcoming place for all.
ทักษะ:
Thai, English
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Respond to customer queries in a timely and accurate way, via phone, email, and live chat.
- Identify customer needs and help customers use specific features.
- Maintain quality service while ensuring continuous productivity contribution.
- Follow up with customers to make sure that their concerns, including technical issues, are well addressed.
- Follow up on updates to our internal databases, SOPs, policies, and technical information.
- Review issues in production and report recommendations (for example, by testing different scenarios or impersonating users).
- Share feature requests and effective workarounds with team members.
- Collect customer feedback and share it with our product, marketing, or related teams in order to enhance our products and services.
- Assist in the training of new customer support agents on occasion.
- Bachelor s degree in any field.
- New graduates are welcome.
- Customer-centric mindset means focusing on providing a positive customer experience.
- Strong verbal and written communication skills in both Thai and English.
- Excellent communication, explanation, attention to detail, can-do attitude, and leadership skills.
- Comfortable working in a fast-paced, ambiguous environment.
- Ability to prioritize and manage multiple responsibilities.
- Ability to remain calm and maintain patience during difficult client interactions.
- Flexible working hours, working days (holidays), and ability to work on shifts.
- Remark: Given the nature of the mentioned position, where employees are involved with customer data and asset values, and/or the company, to comply with legal and regulatory standards established by the Securities and Exchange Commission, as well as to align with laws and overseeing agencies, the company requires a criminal background check as part of the post-interview process before joining the company. Your criminal history information will be retained for a period of 6 months from the start date.
ประสบการณ์:
5 ปีขึ้นไป
ทักษะ:
Social media, Finance, English, Thai
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Develop the IKEA Thailand digital & social media strategy including search and framework with clearly defined objectives, contribute to and implement the strategic plan, evaluate the progress and make any necessary adjustments if needed.
- Plan and implement the social content calendar and search strategies by working closely with the Marketing team, Sales, Web/e-commerce teams to achieve business and commercial goals, drive web and store visits, increase home furnishing interest and elevate awareness / personality of the IKEA brand.
- Ensure optimal reach, engagement and frequency (spends) across digital & social platforms, outreach to bloggers and influencers.
- Stay on top of trending topics while finding IKEA's voice and foothold in each scenario, social media reactions, comments and queries are to be monitored while working with Customer Contact Centre for needed actions to be taken and responses are given in an acceptable time frame - especially when there is a crisis.
- With the support of media agency, measure, report and follow up on the results of all search and social media activities, then make recommendations and implement actions to improve results.
- Be on the top of the digital and social media landscape to know where and how we as a brand should reach the right target.
- Ensure that all executions are aligned with IKEA Brand Values and the IKEA Brand copy identity guidelines to secure that the results are consistent, relevant, engaging and unique with IKEA's tone of voice and executions that has great twinkle in the eye.
- Contribute to the budget planning process and take responsibility in all administrative matters relating to budgeting, monthly reconciliation with Finance teams, and re-forecasting assignments.
- Qualification You have at least 5 years of experience with deep knowledge of search engine marketing and optimization (SEM/SEO), understanding of technicalities, and insights to online traffic generation and deep knowledge of social media platforms, understanding of media technicalities, knowledge of country social media trends including content production.
- High energy, curious, proactive, highly responsible and have a sense of urgency. Possess a creative mindset.
- Proven ability to work with creative advertising/media agencies.
- Ability to work in fast moving stressful environment and deliver business goals. Ability to take holistic view of the organisation and identify business opportunities.
- You are fluent in both the English and Thai language.
- More Information The internal job title and corresponding competence profile for this position is Search and Social Media Manager, IKEA Thailand.
- Please apply by 25 April 2024.
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Team and Role Introduction:
- Lazada Regional Marketing Solutions is a strategic function that spearheads the awareness, adoption, optimization, and growth of the Lazada Sponsored Solution suite, an AI-powered set of marketing tools that help our brands and sellers grow their business. We strive to invest heavily in innovating new solutions to tackle our brands and sellers' pain points and elevate their experience while using our solutions. Marketing Solutions Solution Expert is responsible for sharing the LSS knowledge, strateg ...
- Responsibilities:-Working closely with the commercial team to support the cross border brands and sellers along with sellers in new business model in adopting Lazada Sponsored Solutions' potential in achieving their business objectives
- Liaising with the regional product marketing and product operations team for any product updates, GTM, or external communication in order to capture brands' and sellers' investments
- Being a solution expert for Lazada Sponsored Solutions suite and external media solutions
- Standardizing and optimizing internal Marketing Solutions operational procedures and best practices to drive internal operational excellence and efficiency e.g. media bookings, incentive payout, and more
- Managing projects independently and closely liaising with internal stakeholders across departments (Commercial, General Operations, Finance, Product Operations, and others)
- Preparing and sharing insight with upper management to support and optimize our decision-making processes.
- Requirements/Qualifications(must have):-3-5 years working experience Media and Advertising agency, Consumer Tech, eCommerce Platform, eCommerce Enablers
- Excellent communication (written and verbal) in English and Madarin is required
- Adept with numbers and able to spot actionable insights through data and analytics
- Excellent knowledge of MS Office Suite (Powerpoint/Excel Advanced etc.) is required
- Passionate in problem-solving and tenacious in supporting clients to achieve their business objectives. Resilient and willing to take setbacks as a learning opportunity
- Self-driven with excellent project management and coordination skills. Able to drive results in a multi-stakeholder environment
- An avid learner, comfortable with ambiguity and constantly evolving products and solutions to address customer needs.
- Requirements/Qualifications(good to have):
- Prior experience in eCommerce, performance advertising, and digital marketing is a plus.
- Previous hands-on experience with Google AdWords, Facebook Business Manager, Smartly, Adjust and other marketing tools is a plus.
ทักษะ:
Product Development, Compliance
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Support trade marketing manager to develop Channel Strategy to achieve defined business objectives for all product categories.
- Develop channel initiatives that support category growth.
- Working closely with key customers to provide category and shopper insights to drive performance.
- Support Key account team on customer joint business plan and new product list in.
- Marketing / Promotion Communication.
- Identify opportunity and develop trade program to deliver business objective.
- Establish communication tools & process summarizing all MU initiatives to the field execution team after aligning with Marketing team.
- Develop sell in decks, POS material, customer specific mechanics, and premiums if required for each type of activity by working closely with Category Development Team.
- Develop and delivery of new product development (NPD) plans.
- Work with sales team to ensure effective of trade program execution and POSM utilization in keeping with the KPIs and activity plan.
- Define and leverage channel insight, competitor update & channel opportunity into trade program plan and execution.
- Manage agencies for any locally required support material in line with the agreed brand plans.
- Financial Control.
- Responsible for ensuring the effectiveness of trade marketing budget and control to execute aligned trade activities within given budget.
- To ensure compliance with all regulatory systems of the company..
- Skill and Experience:
- Bachelor s or Master s degree in marketing or business administration.
- At least 3 years of trade marketing experience.
- Strong analytical skills & leadership skills.
- Executive maturity and strong influencing skill.
- Fluent English skills.
ประสบการณ์:
5 ปีขึ้นไป
ทักษะ:
Sales, Management
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Manage the sales team and distributors in an assigned area to deliver sales target.
- Ensure good performance of the sales force in field operations in terms of sell-in, sell-out, distribution coverage, product merchandising, sales call effectiveness. Ensure the team reach a satisfaction in productivity, quality, customer-service standards..
- Plan, allocate and cascade the sales target and routing to each sales representative. Always on-field to monitor during the month and ensure the target achieved..
- Lead to maintain and expand customer base in the responsible area. Able to help sales representative to resolve problems and unlock the new opportunities..
- Ensure the visibility/activity in place, communicated to customers in timely manner and aligned with country plan and resources allocation..
- Co-ordinate with internal business support such as chef, Marketing and related functions in order to ensure smooth and efficient operations to support the business growth plan..
- Accomplish all required reports/feedback to RSM HORECA on a regular basis in order toupdate and/or elevate issues to higher management..
- Manage, develop, coach & motivate the team to deliver aggressive sales growth targets and build sales talent pipelines..
- At least Bachelor degree..
- Minimum 5 years of Sales Supervisor. Minimum 2 years of Sales Manager..
- Experience in managing sales force.
- Experience in working in a matrix organisation..
- Team leadership, strategic thinking, entrepreneurship, passion to win..
- Good English communications.
- Unilever is an organisation committed to equity, inclusion and diversity to drive our business results and create a better future, every day, for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. At Unilever we are interested in every individual bringing their Whole Self to work and this includes you! Thus if you require any support or access requirements, we encourage you to advise us at the time of your application so that we can support you through your recruitment journey.
ทักษะ:
Social media, Industry trends, English, Thai
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Lead and drive results for Pomelo's largest businesses, assuming the role of a business owner.
- Provide exceptional customer service, suggesting products that align with customers' needs.
- Lead and inspire a team of retail sales and support staff to achieve results while maintaining exceptional customer service.
- Act as a strategic leader, focusing on optimizing customer service and driving business outcomes.
- Actively engage with customers to understand their needs, providing valuable feedback to HQ for product selection optimization.
- Proactively explore new strategies to drive results and continuously improve customer service.
- Train retail salespeople to utilize various communication channels, social media, and Pomelo customer incentives to drive sales and achieve targets.
- Recruit, train, coach, and develop retail salespeople into customer service experts, fostering a culture of career development.
- Ensure the execution of visual merchandising standards, displaying the correct products effectively.
- Positive Work Environment:
- Maintain a positive and fun working environment, emphasizing talent development and team engagement.
- Oversight of training, PnL, payments, cash management, and systems operations.
- Develop a strategic staffing schedule to optimize customer service while balancing expenses.
- Who are we looking for?.
- Strong communication skills in English and Thai.
- Leadership experience in sales, boutiques, customer service, or the restaurant industry.
- Passion for fast fashion and staying current with industry trends.
- Kind, friendly, outgoing, and flexible with a competitive spirit.
- Ability to motivate and lead others to succeed.
- Competitive compensation.
- Opportunities for career growth and advancement within Pomelo.
- Generous clothing allowance.
- Pomelo Store Managers lead our mid size locations. Your previous leadership experience is expected to be considered for this role. Continue to develop our medium size business and find ways to drive results. Your impressive results will be rewarded with internal promotions to the next leadership level. Basic English is required.
- If you are ready to take on a leadership role in the dynamic world of fast fashion, apply now and become a key player in Pomelo's commitment to helping the customer. This opportunity is open to all genders. Be Pomelo!.
ประสบการณ์:
5 ปีขึ้นไป
ทักษะ:
Business Development, Marketing Strategy, English
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Drive and deliver yearly business results.
- Lead category strategy development & guideline and Co-developed innovation launch with marketing team since campaign development, financial P&L, channels & activation plan, pack, price, promotion suggestions.
- Provide a detailed analysis of actual sales vs forecast result and propose the rolling channel or action plans to the management..
- Work jointly with marketing team to assess category opportunities and analyze competitor and channel behavior for the annual plan, forecast and identify areas of opportunity..
- Plan, execute and evaluate options jointly with CBD (Key Account Managers and BD) for tailor made activities to enhance retailers' commitment and integrating support plans.
- Communicate to the CBD and retail partner team on any marketing/trade marketing initiatives to ensure smooth operation during implementation..
- Development category specific to each channel and customer, lead the development and execution of category plan, category JBP, D4R and D4C.
- Managing and optimizing category investment, BMI, CCP to achieve turnover with optimal investment..
- Essential Experience/Skill/Knowledge:
- Bachelor s or Master s degree in job related field..
- Minimum 5 years of trade marketing, categoryanalyst or any related role in FMCG environmentexperiences will be advantage..
- Strong customer marketing know-how as a base to deliver relevant and important inputs to marketing, CBD (including field force), finance and planning teams..
- Able to synthesize various data inputs to shape strategy and executable actions..
- Working knowledge of data visualization and report software (Tableau, PowerBI, Nielsen Retail Index) and Microsoft Office Applications (Excel, PowerPoint)..
- Excellent in English and Thai.
- Good in presentation, alignment and negotiation..
- Unilever is an organisation committed to equity, inclusion and diversity to drive our business results and create a better future, every day, for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. At Unilever we are interested in every individual bringing their Whole Self to work and this includes you! Thus if you require any support or access requirements, we encourage you to advise us at the time of your application so that we can support you through your recruitment journey.
ประสบการณ์:
5 ปีขึ้นไป
ทักษะ:
Research, Safety Management, Coordinate
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Support R&D Operations Manager in driving operational excellence at site to ensure consistency, simplicity and duplication and varied processes across different R&D groups at site..
- Excellent driving on SHE agenda in the R&D.
- Drive shipment agenda and customs clearance at the R&D.
- Ensure the smooth and efficient operations of shipping and receiving procedure..
- Responsible for coordinating the activities of employees engaged in material handling, shipping, storage and transportation with shipping-agent and R&D..
- Involve driving new improvement initiatives that will drive further continuous improvements for R&D in Minburi and Rama 9.
- KEY ACCOUNTABILITIES.
- Shipping coordinator.
- Support the R&D Operations manager and Site R&D Management in delivering shipment for R&D.
- Safety management for R&D..
- Driving Safety procedure effectively..
- Excel in Safety professional level and strong relationship..
- A Shipping Coordinator job is very varied and relies heavily upon good organisational and administrative skills and will include responding to customers or shippers questions or in some cases complaints.
- Coordinating with R&D and shipping-agent for customs clearance process.
- Coordinating with R&D and Finance for Cash advance duty fee and invoicing process.
- Providing routing information and issuing shipping instructions to ensure deliveries arrive on time and to their correct location..
- Negotiate rates with suppliers such as carriers, warehouse operators and insurance companies and prepare tariffs for customers, ensuring the require profit margins as directed by the company are achieved..
- Preparation of invoices ensuring shipping costs are calculated accurately and passed onto customer.
- To develop and manage the procedure for R&D.
- SKILLS/EXPERIENCE.
- Education: At least first degree level: In Safety professional, Accounting administrative or shipping related.
- Profile:
- Pays attention to detail, has an understanding of the basic accounting processes involving quotes and invoicing. Previous experience within other areas of Shipping would be an advantage, but being able to demonstrate good communication skills, being able to work within a team and an understanding of commercial enterprise may be sufficient..
- Will be educated to degree standard or have experience working in a customer focused role within the shipping industry..
- Min 5 years proven experience in the following areas:
- Understanding and experience in holist.
- Understanding of commercial enterprise and be familiar with basic accounting..
- Have good reasoning skills and be able to analyse data and prepare reports reflecting findings and advise on strategic direction in relation..
- Strong negotiations skills are also needed and the ability to influence others..
- Be required to work with industry standard computer packages such as Microsoft Word, Excel, and PowerPoint..
- Working with an international company.
- Experience in Implementing system and processes..
- Team leadership.
- Advanced communication skills and a proven ability to interact across a range of functions and external partners.
- Able to work with teams either reporting or not reporting effectively..
- Unilever is an organisation committed to equity, inclusion and diversity to drive our business results and create a better future, every day, for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. At Unilever we are interested in every individual bringing their Whole Self to work and this includes you! Thus if you require any support or access requirements, we encourage you to advise us at the time of your application so that we can support you through your recruitment journey.
ทักษะ:
Excel, Project Management, eCommerce, Thai, English
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Integral part to the rolling out of the visual merchandising strategy across all stores.
- Work closely with Merchandise, Field Visual Merchandise to implement weekly new arrival VM guidelines which included layout principles, visual dressings, and signages for the stores.
- Assist the VM associate manager in coordinating assets for select retail marketing activities e.g. VIP event, GWP, in-mall media and all the execution that sits within ...
- Collaborate with visual and marketing teams to develop all in-store communication. Mainly in-store signage both generic and promotions, for all stores in Thailand, Singapore, and Malaysia.
- Responsible for the workflow and timeline to ensure all assets are delivered on time.
- Manage the supplier budget as a support function to the VM associate manager.
- Central PIC for the requesting of all assets from marketing teams, store design, suppliers, and retail stores to oversee production and execution of windows and signages in the store.
- Upload in-store digital screens via centralized system.
- Who are we looking for?.
- Thai National.
- Bachelor degree.
- Experience in retail / marketing.
- Fluent in English and Thai, Good in Adobe, Excel and Powerpoint.
- Experience in multi-tasking and good project management skill.
- Passionate, think outside the box and keen to create stories and experiences in store that will wow our customers.
- A great executer: collaborator with various internal and external stakeholders will be key to making your ideas come to life.
- Able to work in a high-pressured and faced-paced environment.
- Passionate with a can-do attitude and comfortable with setting up from scratch.
- Interested in fashion, retail, and ecommerce and highly customer-focused.
- Bangkok based, with the ability to work from our Bangkok HQ (hybrid) and visit stores as required.
ประสบการณ์:
ไม่จำเป็นต้องมีประสบการณ์ทำงาน
ทักษะ:
Quality Assurance, Statistical Analysis
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Consumer & Customer Focus: Building world class factories will eliminate losses and ensure that we do not pass on the cost of inefficiencies to our customers and consumers..
- Bias for Action: By providing consistent and near real time information, decisions can be taken quickly which leverage our resources..
- Building Talent & Teams: Our vision is to move to semi-autonomous teams and we require process engineer s with a passion for achieving results through great teamwork, a ...
- Accountability & Responsibility: Taking responsibility for building your team s performance and sharing your best interventions to help support other lines in their improvements..
- Growth Mindset: By building world class factories we will become more competitive in the market place and set the standards to which others aspire..
- WCM: Apply the full set of WCM methods and tools to identify root causes, define countermeasures and validate their effectiveness; mastery of AM, PM, Q and FI tools and processes. Establish standards to support line operators sustain new basic conditions..
- Process and Organisational Design: Leverage technical knowledge and a systems approach to ensure factory lines and processes are optimally resourced (e.g. manpower ratios are efficient and sustainable)..
- Analytical capability: Collect and analyse complex data to penetrate problems phenomena and understand root causes..
- WHAT YOU WILL NEED TO SUCCEED.
- Experiences & Qualifications.
- ESSENTIAL: There are 2 routes available for this role:
- Direct Entry role for postgraduate s engineers. Must demonstrate a flair for improvement engineering and coaching..
- Developmental role for technicians and First Line Managers (formally Supervisors). Must demonstrate a strong technical knowledge across all the site s processes and lines. Must possess strong engineering leadership credentials..
- PREFERRED / DESIRABLE:
- Experience in statistics and process control tools..
- Experience in AM, PM, Quality and FI tools and processes.
- Unilever is an organisation committed to equity, inclusion and diversity to drive our business results and create a better future, every day, for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. At Unilever we are interested in every individual bringing their Whole Self to work and this includes you! Thus if you require any support or access requirements, we encourage you to advise us at the time of your application so that we can support you through your recruitment journey.
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