เงื่อนไขการค้นหา

ประสบการณ์:

2 ปีขึ้นไป

ทักษะ:

Business Development, YouTube

ประเภทงาน:

งานประจำ

• Bachelor's degree or equivalent practical experience.
• 2 years of experience in digital advertising, consultative sales, digital media sales, business development, online media environment, or digital marketing roles.
• 6 years of experience in sales and business development, product marketing, digital media, technology sales or agency.
• Experience using Google and YouTube advertising solutions.
• Experience in business development, client relationship management and servicing, and consultative selling.
• Knowledge of Thailand marketing and the media industry.
• Understanding of industry wide digital advertising and media products.
• Businesses of all shapes and sizes rely on Google s unparalleled advertising solutions to help them grow in today's dynamic marketing environment. You bring a passion for sales, knowledge of online media, and commitment to maximize customer success. You act like an owner, move with velocity through change, finding innovative and strategic ways to consistently deliver extraordinary and incremental outcomes for both Google and your customers. You build trusted relationships with customers, uncovering their business needs and translating them into powerful solutions to achieve their most ambitious goals. You achieve as a team with sellers, shape the future of advertising in the AI-era, and make a real impact on the millions of companies and billions of users that trust Google with their most important goals.
• As an Account Manager, you will provide advertising solutions to consumers and businesses. You will working closely with the Industry Manager and Cross-Functional teams to develop Google's marketplace, you will combine a passion for the industry and demonstrated fluency in the language of media with effective presentation and communication skills. You will manage the relationships with clients and agencies, identifying, educating and developing clients in order to drive their business growth.
• Google's Large Customer Sales (LCS) teams are strategic partners and industry thought leaders to the world's leading brands and agencies. We continuously challenge how customers think about their business and how Google can support growth. We focus on helping these players navigate profound industry shifts and drive outsized business performance by competitively selling Google's full suite of advertising solutions across Search, YouTube, Measurement, and more. As a member of our LCS team, you'll have the unique opportunity to sell at the forefront of technology, collaborating with executives, influencing market-shaping strategies, and delivering tangible results that significantly impact major global businesses and drive the growth of Google.
• Engage and influence key customer stakeholders by leading strategic meetings to uncover marketing goals and key performance indicators, translating them into actionable campaign strategies.
• Drive exceptional campaign results, quantify business impact, and demonstrate value to customers, maintaining account hygiene.
• Build and pitch data-driven solutions to maximize customer value through Google s advertising solutions, handle objections, and ultimately achieve sales growth goals.
• Analyze campaign data, ensuring performance is accurately tracked, and delivering measurable results aligned with customer objectives.
• Monitor performance data to extract key insights, identifying and cultivating qualified promote opportunities to drive future customer growth and build pipelines.
• Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.

ประสบการณ์:

ไม่จำเป็นต้องมีประสบการณ์ทำงาน

ทักษะ:

Python, SQL, Database Administration, English, Thai

ประเภทงาน:

งานประจำ

• Guide and train new customers to confidently use our system.
• Monitor customer activity, troubleshoot basic issues, and coordinate with internal teams.
• Analyze and manage customer data to ensure readiness for real-time use.
• Work closely with logistics, operations, and tech teams to deliver a seamless onboarding experience.
• Travel and visit customer sites.
• Experience in Customer Support or Data Analysis is a plus new graduates are welcome to apply.
• Proficiency in Excel and SQL; Python skills are a plus.
• Excellent communication skills in both Thai and English.
• Adaptable, quick to learn, and able to work under pressure.
• Educational background in IT, Computer Science, or related fields is preferred.
• Allows you to apply your skills in data, technology, and customer service.
• Supports your personal and professional development.

ประสบการณ์:

ไม่จำเป็นต้องมีประสบการณ์ทำงาน

ทักษะ:

Google Ads

ประเภทงาน:

งานประจำ

• Plan and execute media campaigns and budget that drive brand awareness, conversion rate, product launches, all engagement, or other communication objectives..
• Monitor Day-to-day digital campaign, from conceptualization to execution, across social media, and internal team collaborations..
• Optimize paid media performance through data-driven insight, fact, and emerging trends in digital market..
• Evaluate media metric, ensuring alignment with campaign objectives (ROAS and KPIs goals)..
• Analyze and develop all campaign performance key insights, and provide actionable recommendations based on data background to refine media strategies with brand and target audience..
• Work cross-functionally with internal teams. (content, graphic design, customer service) to create new opportunities by engaging across digital platforms, including social media, website, and other digital media..
• Support Marketing Director / Digital Marketing Manager in managing product promote and develop marketing plan direction to meet business objectives..
• Bachelor s degree in Digital Marketing, Business Administration, Marketing, Communication, or related field preferred..
• At least 3 - 5 year experiences in Online and All digital marketing..
• Strong understanding and solid knowledge of all digital and social media platforms..
• (A/B testing, Custom audience, Look A Like, Lead generation, Conversion funnel, and Data management).
• Work with analytical skill along with attention to details..
• Strong strategic thinking, analytical, and project ownership skill..
• Highly collaborative and team oriented, with proactive work..
• Excellent presentation and Intermediate content creation skill..
• Skills in using software: Excel, Numbers, Report..
• Able to multi-task and work well under pressure, fast dynamic..
• Passion for the beauty, health, and wellness industry would be a plus..
• Able to learn, adapt, and apply artificial intelligence to work processes to reduce working time and minimize potential errors..
• This position must be providing an assignment test before interview. **.
• Q: Please explain workings method of all paid advertising platforms (META, TikTok Ads Manager, Shopee Ads, Lazada Ads, Line ads, etc.,) you are familiar with and also provide examples of your work and how you improved performance quality.
• (Please prepare a deck and presentation for the interview day).

ประสบการณ์:

2 ปีขึ้นไป

ทักษะ:

Energetic, Good Communication Skills, Leadership Skill, Management, Recruitment, Thai, English

ประเภทงาน:

งานประจำ

• Monitor and ensure smooth daily operations across all Browny stores using both online and offline, existing and newly invented tools to achieve the KPI at the lowest cost.
• Analyze sales data and customer behavior to identify opportunities for revenue growth and implement effective strategies.
• Develop and enforce quality standards to maintain high levels of customer satisfaction.
• Oversee and support store managers remotely, providing guidance and ensuring adherence to company policies and procedures.
• Design and implement tools and standard operating procedures (SOPs) to improve operational efficiency and effectiveness.
• Utilize the Browny Hub dashboard to generate reports on store performance, identifying trends and areas for improvement.
• Bachelor's degree in Business Administration, Operations Management, or a related field.
• Minimum of 2-5 years of experience in operations or back-office management, preferably in the retail or service industry.
• Proficient in data analysis and familiar with management systems like Browny Hub.
• Strong leadership and communication skills for effective remote team management.
• Ability to develop and implement operational tools and procedures.
• Fluent in Thai; proficiency in English is an advantage.
• Experience in chain business operations is a strong advantage.
• Why Join Us?.
• At Browny Wash & Dry, we value innovation, efficiency, and customer satisfaction. Joining our team means being part of a forward-thinking company that is revolutionizing the laundromat industry in Thailand. We offer opportunities for professional growth and the chance to make a significant impact on our operations.

ประสบการณ์:

5 ปีขึ้นไป

ทักษะ:

Good Communication Skills, English

ประเภทงาน:

งานประจำ

• Manage supplier relationships, coordinate import and domestic operations, and ensure optimal execution of purchases and shipments. Act as the key reference for import compliance, customs, and regulatory matters (including FDA). Work closely with the Warehouse & Inventory Manager to translate demand plans into optimized purchasing decisions while maximizing container capacity and controlling costs. Support administrative operations in collaboration with the Supply Chain Administrative Coordinator and step in during their absence. Handle claims as needed.
• Supplier Relationship & Procurement.
• Maintain and develop relationships with domestic and international suppliers.
• Negotiate prices, terms, and conditions on growth products.
• Confirm POs and ensure correct pricing and terms are applied.
• Cost-estimation (DDP).
• Track supplier performance and escalate issues when necessary.
• Import Operations & Compliance.
• Serve as the main reference for import operations, customs, and regulatory compliance (including FDA where applicable).
• Ensure smooth execution of import shipments and timely delivery.
• Coordinate with freight forwarders, shipping companies, carriers and ensure prices applied match negotiated terms before.
• Prepare and check import documentation (BL, commercial invoice, certificates of origin, COC, COA, customs declarations, LPI, Import license, factory certificates etc.).
• Manage all the non-regular shipments: by A/F, cross-bordering, registered & non registered products sample, NPD etc.
• Ensure compliance with all import/export regulations and company policies.
• Receive demand plans/stock requirements from Warehouse & Inventory Manager and translate demand plan needs into optimized purchase orders.
• Challenge demand plans when opportunities exist to optimize costs or shipment efficiency.
• Administrative Coordination.
• Collaborate closely with the Supply Chain Administrative Coordinator to ensure correct documentation.
• Archives and ensure all documents are complete for accounting purposes for all international shipments and submit documents on time.
• Provide reports on purchase & shipments status to the Supply Chain Manager.
• In the Coordinator s absence, take over administrative tasks.
• Claims & Issue Resolution.
• Manage supplier and carrier claims, including communication, evidence collection, and resolution tracking.
• Support customer claims related to procurement, import issues and quality.
• Ensure corrective actions are implemented and documented.
• Reporting & Continuous Improvement.
• Monitor KPIs such as on-time delivery, supplier performance, import compliance, and cost efficiency.
• Provide regular reports to the Supply Chain Manager.
• Suggest process improvements to optimize procurement, import, and shipment workflows.
• Supply Chain Manager (supervision, reporting).
• Supply Chain Administrative Coordinator (daily coordination, backup support).
• Warehouse & Inventory Manager (demand planning, stock management).
• Finance / Accounting (billing statement verification, PO compliance).
• Local and international suppliers.
• Freight forwarders / carriers.
• Customs authorities / FDA authorities.

ประสบการณ์:

2 ปีขึ้นไป

ทักษะ:

Sales, Financial Analysis, SQL

ประเภทงาน:

งานประจำ

• Bachelor's degree or equivalent practical experience.
• 2 years of experience in media analytics, advertising sales, digital media and marketing, consulting, or financial analysis.
• Knowledge of SQL, databases, and basic automation techniques (e.g., dashboards, automating custom reports, materializing tables).
• Understanding of how to generate insights that are customer-centric and engaging.
• Ability to build executive engagement, influence them, and manage cross-functional partners.
• Ability to grow in a sales team, using the insights to drive ads and business growth.
• Ability to leverage data infrastructure and AI to uncover opportunities.
• Ability to connect with audience, craft engaging narratives along with excellent presentation skills.
• Google's Large Customer Sales (LCS) teams are strategic partners and industry thought leaders to the world's leading brands and agencies. We continuously challenge how customers think about their business and how Google can support growth. We focus on helping these players navigate profound industry shifts and drive outsized business performance by competitively selling Google's full suite of advertising solutions across Search, YouTube, Measurement, and more. As a member of our LCS team, you'll have the unique opportunity to sell at the forefront of technology, collaborating with executives, influencing market-shaping strategies, and delivering tangible results that significantly impact major global businesses and drive the growth of Google.
• Own the industry thought leadership plan, develop new Third-Party (3P) research, and present industry-shifting perspectives at Google and external industry events.
• Act as a trusted advisor to C-suite clients, focusing on big industry shifts and strategic growth advisory.
• Engage directly with sales leaders and Google advertisers to prove Business growth opportunities, win budgets, and identify key consumer, category, and opportunities.
• Enhance our market intelligence with new data sources and deliver to strengthen our business advantage.
• Identify and analyze macro opportunities, including new consumer behaviors, and evolving shopping journeys.
• Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.

ทักษะ:

Industry trends, Express, Problem Solving

ประเภทงาน:

งานประจำ

• Develop and complete the customer success strategy for trading desktop users, desk heads and application owners across multiple accounts within the ASEAN region.
• Own customer health, adoption metrics, renewals and execution of customer success plans.
• Delivering highly engaging customized product demos based on user workflow and their requirements.
• Partner with sales leadership to provide insights on customer health with a focus on adoption, expansion opportunities and renewals.
• Provide insights to Market Development, Customer Operations and Customer Proposition on customer experience and industry trends to drive the voice of the customer in business strategy.
• Proactively engage and build deep relationships with key customer stakeholders to advise engagement strategy and build & advocates.
• Participate in industry events alongside the team to champion networking, brand presence, and stay up to date on industry trends.
• Contribute to overall vision and strategy of the Customer Success Management Group.
• Develop innovative ways of engaging and contributing to customers and businesses through LSEG products and services.
• Experience and Skills: Experience in client facing roles such as account management and/or relationship management roles across the Trading Workflow.
• Good financial markets knowledge ideally.
• Experience in on-boarding, set up, training/product demos, resolution and customer concern of issues, client retention.
• Able to use data to make decisions, understand /interpret data sets to analyse trends, simplify sophisticated problems and express themselves thoughtfully.
• Ability to challenge team members and be challenged, provide and receive feedback to achieve team goals.
• Excellent communication and presentation skills with ability to flex style depending on audience (C-Level / Leadership / Team.
• Ability to adapt in a fast-paced environment and rapidly- changing market.
• Proactive and positive demeanour and has an approach to increase customer happiness and deepen relationships and possess a solution-oriented demeanour to help customers deliver on their business objectives.
• Proven record and passion for driving outcomes.
• Qualifications University / college degree preferred.
• Excellent Service-minded.
• Analytic skill, problem solving skill.
• MS Office (Excel VBA is an advantage).
• Programming/API skill preferred.
• Proactive approach.
• Strong customer relationship skills.
• Able to work individually and as a team.
• Presentation skills (verbal & written).
• Strong social skills.
• Ability to coordinate and complete a sales plan.
• Career Stage: Senior Associate London Stock Exchange Group (LSEG) Information: Join us and be part of a team that values innovation, quality, and continuous improvement. If you're ready to take your career to the next level and make a significant impact, we'd love to hear from you. LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth. Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership, Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions. Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce. We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone s race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. You will be part of a collaborative and creative culture where we encourage new ideas. We are committed to sustainability across our global business and we are proud to partner with our customers to help them meet their sustainability objectives. Our charity, the LSEG Foundation provides charitable grants to community groups that help people access economic opportunities and build a secure future with financial independence. Colleagues can get involved through fundraising and volunteering. LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives. Please take a moment to read this privacy notice carefully, as it describes what personal information London Stock Exchange Group (LSEG) (we) may hold about you, what it s used for, and how it s obtained, your rights and how to contact us as a data subject. If you are submitting as a Recruitment Agency Partner, it is essential and your responsibility to ensure that candidates applying to LSEG are aware of this privacy notice.

ประสบการณ์:

5 ปีขึ้นไป

ทักษะ:

Sales, Financial Analysis, SQL

ประเภทงาน:

งานประจำ

• Bachelor's degree or equivalent practical experience.
• 5 years of experience in media analytics, advertising sales, digital media and marketing, consulting, or financial analysis.
• Knowledge of SQL, databases, and automation techniques (e.g., dashboards, automating custom reports, materializing tables).
• Understanding of how to generate insights that are customer-centric and engaging.
• Ability to build executive engagement, influence them, and manage cross-functional partners.
• Ability to grow in a sales team, using the insights to drive ads and business growth.
• Ability to leverage data infrastructure and AI to uncover opportunities.
• Ability to connect with audience, craft engaging narratives along with excellent presentation skills.
• Google's Large Customer Sales (LCS) teams are strategic partners and industry thought leaders to the world's leading brands and agencies. We continuously challenge how customers think about their business and how Google can support growth. We focus on helping these players navigate profound industry shifts and drive outsized business performance by competitively selling Google's full suite of advertising solutions across Search, YouTube, Measurement, and more. As a member of our LCS team, you'll have the unique opportunity to sell at the forefront of technology, collaborating with executives, influencing market-shaping strategies, and delivering tangible results that significantly impact major global businesses and drive the growth of Google.
• Own the industry thought leadership plan, develop new third-party (3P) research, and present industry-shifting perspectives at Google and external industry events.
• Act as a trusted advisor to C-suite clients by launching and delivering a formal "Industry Advisory" program, focusing on big industry shifts and strategic growth advisory.
• Engage directly with sales leaders and Google advertisers to prove business growth opportunities, win budgets, and identify key consumer category, and opportunities.
• Enhance our market intelligence with new data sources and deliver to strengthen our business advantage.
• Identify and analyze macro opportunities, including new consumer behaviors, and evolving shopping journeys.
• Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.

ทักษะ:

SAP, Data Analysis, Cantonese, English

ประเภทงาน:

งานประจำ

• Lead a small, dedicated team to process orders efficiently and follow up on delivery status, ensuring alignment with customer expectations.
• Govern and implement robust customer care policies, including cut-off times, lead times, and sales/return terms and conditions.
• Optimize order fulfillment by collaborating with demand planning, physical distribution, credit control, and commercial teams to prevent Out-of-Stock (OOS) situations.
• Customer Relationship ManagementBuild and maintain strong strategic partnerships with customers, ensuring transparent data exchange and mutual KPI tracking.
• Coordinate effectively between internal teams and customers to guarantee reliable information flow and high satisfaction levels.
• Analysis & ReportingProvide insightful analysis and comprehensive reports to management, identifying opportunities to enhance service delivery and reduce market costs.
• Serve as the local business owner for customer care, championing best practices and implementing effective tools in collaboration with the regional team.
• Team Leadership & DevelopmentRecruit, supervise, mentor, and motivate teammates, fostering knowledge transfer and continuous professional growth.
• Are youA degree holder in Logistics, Supply Chain, or a related discipline?.
• Experienced (5+ years) in order processing or customer service, with proven team management skills?.
• Fluent in Cantonese, English, and Mandarin?.
• Proficient in Microsoft Excel, SAP, and skilled in data analysis and reporting?.
• Detail-oriented, proactive, and well-organized, with strong problem-solving and logical thinking abilities?.
• Experienced in FMCG customer support (a plus) and comfortable managing complex workflows?.
• Digitally savvy, with an IT background considered an advantage?.

ทักษะ:

Finance, Financial Analysis

ประเภทงาน:

งานประจำ

• Lead small scale projects and assist in financial analysis to evaluate Sales/Customer Team performance.
• Analyze sales data to identify trends and opportunities.
• Collaborate with cross-functional teams to ensure accurate financial reporting and analysis.
• Contribute to the preparation of financial reports, presentations, and forecasts.
• Support in evaluating sales strategies for profitability.
• Ensure compliance with financial policies, procedures, and regulatory requirements.

ทักษะ:

Business Development, Project Management, Risk Management

ประเภทงาน:

งานประจำ

• Drives and monitors Key Customer s satisfaction and Gas Turbine (as well as compressors and steam turbines) Performance via Reliability & Availability KPIs.
• Establishes him/herself as the point of contact for escalation; Provides early recognition of potential risks with major business impact (Previous service KAM responsibility).
• When necessary, escalates identified risks in time to Head of CTS to ensure appropriate and timely resolution.
• Understand fleet reliability (strength and weakness) from the competition installed base.
• Advise product management teams in Distributed on how to improve reliability/availability of products based on customer interactions.
• Advise LTP MK&S on reliability/availability value proposition for New Unit opportunities and existing service fleet.
• Propose development of new CTS offerings based on customer needs to improve reliability/availability.
• Presents Reliability & Availability KPIs to Key Customers and Siemens Energy management on regular basis.
• What You Bring.
• 10+ years of experience with sales / marketing / commercialization / business development.
• Bachelor s in Engineering, Business administration or associated fields.
• Master s level education in energy systems or associated fields are preferred.
• Proficiency with Sales Force and Project Management tools and methodologies.
• Experience with risk management, resources management, project timeline management.
• Strong background in optimization, automation, and improvement projects.
• Must be customer focused and be able to demonstrate leadership, problem solving / decision making in a high-pressure environment.
• Appreciation of Siemens international Customer base, their respective cultural diversity, and an ability to communicate in more than one language would be a distinct advantage.
• Be analytical. Open & Inclusive. Pragmatic. Big-picture thinker.
• Excellent written and verbal communication skills are essential demonstrating the ability to communicate at all levels of the organization, along with commercial appreciation.
• Initiative and be a flexible self-starter, working with minimal direction.
• Ability to analyze information and provide reports and feedback to project team members and management.
• Able to present information in a clear manner to the project team and management.
• A good understanding of the O&G Services business in the Distributed Generation market, including but not limited to: customers, regional set-up, strategy, business processes, especially as these businesses/customers/markets/processes relate to digitalization.
• Willing to travel 25-30% of the time.
• Our Gas Services division offers Low-emission power generation through service and decarbonization. Zero or low emission power generation and all gas turbines under one roof, steam turbines and generators. Decarbonization opportunities through service offerings, modernization, and digitalization of the fleet.
• Who is Siemens Energy?.
• At Siemens Energy, we are more than just an energy technology company. With ~100,000 dedicated employees in more than 90 countries, we develop the energy systems of the future, ensuring that the growing energy demand of the global community is met reliably and sustainably. The technologies created in our research departments and factories drive the energy transition and provide the base for one sixth of the world's electricity generation.
• Our global team is committed to making sustainable, reliable, and affordable energy a reality by pushing the boundaries of what is possible. We uphold a 150-year legacy of innovation that encourages our search for people who will support our focus on decarbonization, new technologies, and energy transformation.
• Find out how you can make a difference at Siemens Energy: https://www.siemens-energy.com/employeevideo.
• Our Commitment to Diversity.
• Lucky for us, we are not all the same. Through diversity, we generate power. We run on inclusion and our combined creative energy is fueled by over 130 nationalities. Siemens Energy celebrates character - no matter what ethnic background, gender, age, religion, identity, or disability. We energize society, all of society, and we do not discriminate based on our differences.
• Rewards/Benefits.
• Outstanding opportunity for personal development working in an organization covering multiple facets of the energy industry and energy transition.
• Develop technical sales skills that provides SE management exposure to your successes and accomplishments.
• Exposure to obtain coaching and mentorship from experience sales peers leading to an open feedback culture.
• Provide flexible and hybrid working arrangement!.
• Readily available learning platform to support your learning growth!.
• Jobs & Careers: https://jobs.siemens-energy.com/jobs.

ประสบการณ์:

7 ปีขึ้นไป

ทักษะ:

Business Development, Problem Solving, Quantitative Analysis, English

ประเภทงาน:

งานประจำ

• Bachelor s degree or equivalent diploma.
• Dynamic leader with experience and passion for managing large and diverse teams across multiple workflows in a fast-paced environment, able to deal with rapid change and ambiguity.
• Minimum 2+ years' of people management experience as a Sr Manager in Fraud and Risk Operations in Payment System that includes Fraud chargebacks, Customer Complaints and Escalations too.
• Strategic thinker with strong analytical and problem-solving skills.
• 10+ years of experience in operations, preferably in BPO/ITES industry.
• 7+ years of people management experience, including managing managers, and a strong desire to develop team members.
• Empathy for the Social community platform users and passion to create an exceptional user experience and provide outstanding support.
• Excited to be part of a global operations teams, design effective business operations, tackle complex problems, and develop individual team members.
• Adaptable and energized by a fast-paced environment; Significant experience in a complex fast paced environment.
• Excellent written and verbal communication skills.
• Having high cultural awareness of political and social situations is a plus!.
• Proficiency in English and Thai is highly preferred (depends on the market assignment).
• Build a positive relation with Client in order to create new business opportunities.
• Identify potential risks and opportunities of improvement in the process and suggest solutions.
• Responsibilities:Manage the overall performance and governance of the Statements of Work (together with Vendor Account Management / Business Development). Manage the day-to-day operations in accordance with requirements and SLAs set out in SOW. Prompt identification and resolution of Service delivery issues including implementation of preventative measures. Transition management during set up phase or expansion phases.
• Establish the Vendor infrastructure necessary to perform the Services, including all technology, financial, human resources, security, facilities and communication resources. Install all Service delivery processes and Service Level reporting mechanisms.
• Provide exceptional people management, mentorship and career development to members of the team, including Managers, TLs, and Agents, achieve low attrition levels and high employee engagement. Flag and escalate business risks timely to the Client and Stake holders.
• Lead the group of Managers and drive process deliveries and process excellence through consistent monitoring and critical inputs.
• Ability to Deep Dive on customer complaints and appeal cases received from business line including user appeal document, user analysis and trend analysis.
• Ability to Deep Dive on completed transactions that being flagged with high-risk flag for post manual review to evaluate if is a potential fraud, and instantly share fraud trend to fraud strategy team. Strictly following chargeback operation standard SOP and requirement to handle representment case.
• Ability to guide the team on completing the chargeback cases within SLA/Pre-set time given, ensuring all the representment documents are gathered correctly and match the case with chargeback reason.
• Provide mentorship, guidance and career development to direct reportees and members of their team. Lead a high-performing team through an exciting transition to build problem solving, critical thinking, analytical and technical capabilities which will enable the department to develop deeper, more scalable solutions.
• Establish team goals and work with direct reports on strategies for executing, measuring progress and sharing results. Deliver projects involving quantitative analysis, industry research, and strategy development, working directly with global cross-functional teams to problem solve analytical approaches and develop solutions.
• Identify actionable insights, suggest recommendations, and influence team strategy through effective communication.
• Protect Clients ecosystem, prevent fraudulent activity, enforce our TOS and policies, ensuring compliance across a global user base of millions.
• Drive Managers and Operations teams to deliver value adds, continuous improvements, and productivity/quality gains.
• Streategize and execute Client/Leadership directions and decisions following the change management process.
• Mantain an effective Client relationship with proactive communication followed by POA and closed loop.

ทักษะ:

English

ประเภทงาน:

งานประจำ

• Fluent in both Thai and English (spoken and written).
• Minimum qualification: High School Diploma; Diploma or Degree preferred.
• Good communication and interpersonal skills.
• Basic computer and typing proficiency.
• Previous customer service or call center experience is an advantage.
• Willingness to work in shifts, weekends, or public holidays as required.
• Why Join Us? Competitive salary and performance incentives.
• Professional and inclusive working environment.
• Training and development opportunities.
• Career growth in a global BPO company.
• Responsibilities: Handle customer interactions via phone, email, or chat in Thai and English.
• Assist customers with inquiries, product information, order status, and troubleshooting.
• Maintain accurate records of customer interactions in the system.
• Follow up to ensure resolution and customer satisfaction.
• Meet performance targets for quality, efficiency, and customer satisfaction.
• Escalate complex issues to the relevant department when necessary.

ทักษะ:

Business Development, Civil Engineering, SAP

ประเภทงาน:

งานประจำ

• Focus on business development for Hilti ON!Track in a defined geographic area among current and prospective customers in alignment with sales team.
• Analyze sales results, review customer fact base, identify key trades and customer potential to develop tactical sales strategy.
• Collaborate with sales leadership team.
• Building the competence for solution selling in collaboration with the sales leadership team.
• Coordinate efforts of entire team of AMs, Regional Managers, Division Managers, Back Office and Marketing team members to improving penetration of ON!Track and fleet in assigned region(s).
• Steer pipeline management in sales process in collaboration with the sales team and support the execution of process from lead generation to contract closing.
• Conduct onsite analysis for ON!Track and coordinate Fleet tool crib analysis, including developing customer-specific optimized solutions.
• Present customer-specific solutions with sales management team to decision maker.
• Support customers after contract signing, through the implementation, training, and ongoing usage of ON!Track and Fleet Management solutions.
• Provide sales organization with product expertise and support resources.
• Prepare assigned region(s) and local sales teams for product and service launches and upgrades.
• WHAT YOU LL BRING.
• Bachelor s Degree in Civil Engineering or any related field.
• Minimum of 2 years consultative selling in the construction industry.
• Training experience, preferred.
• Strong communication (written, verbal, presentation) skills, required.
• Ability to work in and influence in a cross-functional team environment: Marketing, Sales, and other corporate team members.
• Demonstrated analytical, problem-solving, organizational, and interpersonal skills.
• Strong knowledge of SAP and Microsoft Office applications.
• High level of entrepreneurship and presentation skills.
• WHAT S IN IT FOR YOU.
• Show us what you re made of and we ll offer you opportunities to move around the business - to work abroad, experience different job functions and tackle different markets. It s a great way to find the right match for your ambitions and achieve the exciting career you re after. We have a very thorough people review process, unlike any we know of in any other business. We screen everyone in the company in a yearly career performance matching process. It means we can pair talent with opportunities - developing our people in their current roles or challenging them to work in new ways more in new places. It s how we find the right fit and further our teams personally and professionally. Additionally, we offer you a competitive salary and a wide range of benefits, including training opportunities and very good health care plan.
• WHY HILTI.
• Hilti is a global leader in construction innovation, with more than 34,000 team members across 120 countries. Guided by our purpose, Making Construction Better, we re driven to keep learning, growing, and finding new ways to make a lasting impact. Here, you ll be empowered to use your strengths, work with a global and inclusive team, and take on meaningful challenges. At Hilti, you ll have the chance to make your ideas, achievements, and growth real through purpose, passion, and teamwork.
• COMMITMENT TO INCLUSION.
• At Hilti, inclusion is a key focus in how we work, lead, and grow together. We are committed to embracing diversity of thought and creating an environment that is inclusive of everyone, everywhere. We continuously strive to ensure every voice is valued and every team member feels empowered to contribute. By building on this foundation, we strengthen our teams, our innovation, and our impact, making construction better together.
• APPLY NOW.
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ประสบการณ์:

5 ปีขึ้นไป

ทักษะ:

Product Owner, Product Development, Scrum, English

ประเภทงาน:

งานประจำ

• Collaborate with business stakeholders to identify technology enablers to grow the business.
• Collect and analyze feedback from customers, stakeholders and other teams to shape requirements, features and end products.
• Work closely with development team to Create User Story, Epic, Story tasks including conduct agile development process with the team.
• Produce and review product requirements documents and work with the UX/UI team to finalize product specification.
• Manage and control the completion of projects, overseeing all aspects of solution implementation from start to finish to meet agreed scope, schedule and budget.
• Use metrics and data visualization to report progress and support data-driven decision making.
• Owns the product launch, conducts user acceptance tests, assists in framing and execution of test cases, and communicates post-launch feedback to business and platform product stakeholders.
• Provide the idea to improve products to meet customer needs (the idea must be based on the data driven).
• Working with TDD QA to create test cases as a requirement.
• Work closely with QA and business team to perform the UAT to make sure the highest quality of products.
• Analyze product usage and customer feedback to improve the product.
• Perform the product discovery process or job to be done to identify what customer really needs.
• Create product road map and plan.
• Provide data in all aspect to upper management for a decision making.
• Provide the project status report to upper management.
• Motivate and drive team to provide the highest productivities.
• Cooperate with all parties to make work go smoothly.
• Reduce conflicts between all working parties in various departments.
• Do the Risk and Mitigation plan.
• Present the status of the product development to Upper Management.
• Bachelor s degree in information technology, Computer Science or related fields.
• 5+ years of Scrum-based Agile project management experience, have worked on large, scaled projects.
• Proven experience as a technical product Manager/Owner or similar role and 5+ years of work experience in digital product design, planning for products solution, products feature prioritization and implementation.
• Good Understand concept of SQL Command, API, Database design, Web/Mobile development, Micro Service Development.
• Good command of both spoken & written English.
• Strong leadership and people management skill.
• Great Emotional control.
• Self-motivated, eagerness to learn and embrace new challenges.
• Good Team working.
• Positive thinking.
• Willing to work with any assigned tasks.
• Willing to help each other.
• Do the best with every assigned tasks.
• Location: True Digital Park, Bangkok.

ทักษะ:

Industry trends

ประเภทงาน:

งานประจำ

• Think big and then execute at a granular level!.
• Learn the intricacies of the completions and drilling data life cycles and become a subject matter expert.
• Lead the entire product lifecycle for the KYC Platform, from ideation to execution and continuous optimization.
• Collaborate with stakeholders to define the vision and prioritize product features that align with business objectives.
• Break down complex problems into actionable user stories, creating mockups and wireframes where necessary (the basic design experience is helpful but not required).
• Work closely with engineering, compliance, data, and business teams to ensure the KYC platform meets regulatory and business needs.
• Analyze customer and business needs to ensure the KYC platform delivers a seamless experience while minimizing operational risks.
• Stay informed of industry trends and regulatory changes to adapt the platform s strategy proactively.
• Manage competing priorities, including product backlog, stakeholder requests, customer support needs, and time-to-market considerations.
• Act as the subject matter expert on KYC processes, ensuring the platform evolves to meet the needs of TrueMoney eco system s growing user base.
• At least 5-10 years of experience as a Product Manager or Business Analyst in the banking platform or consulting industry.
• Proven track record in product management, preferably in the fintech or financial services sector.
• Strong ability to grasp complex technical concepts and simplify them for clear communication, with excellent verbal and written skills.
• A keen interest in learning new technologies and integrating legacy industry systems with innovative solutions that deliver an exceptional user experience.
• Capable of inspiring, motivating, and supporting a team to achieve goals.
• Strong understanding of KYC processes, regulatory requirements, and compliance in the digital financial space (this qualification will be considered a priority).
• About TrueMoney.
• TrueMoney is Southeast Asia s leading digital payment platform, operating across seven countries: Thailand, Cambodia, Myanmar, Vietnam, Indonesia, Philippines, and Malaysia. Serving over 30 million users, we offer an e-wallet app and a network of 88,000 agents, making financial services accessible to millions. As part of the CP Group, Thailand s largest private conglomerate, Ascend Money TrueMoney s parent company became Thailand s first fintech unicorn, with a user base exceeding 50 million across the region.

ทักษะ:

Problem Solving, Negotiation, Excel

ประเภทงาน:

งานประจำ

• Support Account Managers to ensure an effectively communicated, coordinated and focused sales effort against key commercial priorities.
• Negotiate with applicable account representatives, to build and maintain favorable and effective relationships with customers.
• Provide support for all activities necessary to managing the customer relationship effectively including trade funds, invoicing and claims queries, relevant sales promotions, merchandising, shelf management and national sales programs etc.
• What you will bring.
• Delivering results and problem solving.
• Negotiation and influencing.
• Planning and execution.
• Analytical ability.
• Microsoft Word, Excel and PowerPoint.
• No Relocation support available Business Unit Summary.
• Mondelēz International in Southeast Asia is in five countries serving 19 markets with more than 18 nationalities and 7,500 employees. This group is emerging as one of the fastest growing regions in Asia, the Middle East and Africa, and we are proud of consistently producing high quality products in nine manufacturing sites. We are market leaders in key snacking categories, making and selling brands like Oreo and Tiger biscuits, Kinh Do mooncakes, Jacob s crackers, Cadbury Dairy Milk chocolate, Tang powdered beverage, Halls candy and Eden cheese. We set the benchmark in being a responsible business and contributing to the communities in which we operate. Mondelēz International is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation or preference, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.
• Job Type.
• Regular Account Management Sales

ประสบการณ์:

5 ปีขึ้นไป

ประเภทงาน:

งานประจำ

• Think big and then execute at a granular level!.
• Learn the intricacies of the completions and drilling data life-cycles and become a subject matter expert in these areas.
• Own & manage all product life-cycles on our products and services from product roadmaps, product processes, create and write user stories, design user journeys, manage acceptance criteria, etc.
• Work with our stakeholder and other team members to take a vision and break it down into user stories and create mockups/wireframes of new features (the basic design experience helpful, but not required).
• Actively manage, prioritize and balance your product roadmap, customers support needs, stakeholder feature requests, time to market, and product backlog.
• Work closely with our partner, business team, engineers, customer experience team, and operation team to capture feedback, identify new requirements and translate requirements into deliverable solutions.
• Minimum 5 years in a Product Manager / Business Analyst role in the banking platform, or consultant field.
• Experience in Lending & Unsecured Loan (Retail Loan, Credit Card) is required.
• An experience in a startup company or Agile methodologies is a plus.
• Demonstrates an aptitude for learning complex technical concepts and can simplify & articulate ideas, with excellent communication skills, both verbal and written.
• Interested in learning new technologies and working towards integrating legacy industry data systems with an innovative solution with an incredible user journey.
• Able to inspire, motivate and support a team to get things done.
• Familiarity with Jira or other product management tools is a plus.

ประเภทงาน:

งานประจำ

• Bangkok, TH
• Ocean Customs Manager Thailand
• CEVA Logistics is one of the leading logistics companies globally, with over 1,500 facilities in more than 170 countries offering a complete range of contract logistics, freight forwarding, transportation and distribution management services. It offers supply chain support, along with logistics consultation, industry specific customization, global level freight management and system implementation.
• At CEVA, we put people first and we strive for better ways in everything we do; our culture is embodied by Boldness, Imagination, Exemplary and Excellence. With these values at the core of our business, our workplace employs 110,000 diverse, cohesive team members who hold each other accountable and encourage each other to create a safe, and inclusive work environment.
• Manages the workload to ensure timely customs clearances, compliance with all customs regulations and standard procedures as outlined by the company regulations and station process.
• Maintains full visibility on KPI's and manages productivity for Customs Brokerage Operations; takes action in case of any deviations.
• Assists management in budget setting and planning of strategic direction for the Customs Shared Service Centre department.
• Establishes employee goals and conducts employee performance reviews and conformance to regulations and recommends appropriate personnel action.
• Conducts regular customer visits and meetings to support implementation of new import business or to develop process improvements through automation.
• Manages proper information flow with internal account representatives on changes or problems with external customers.
• Ensures local implementation of guidelines and standard procedures as outlined by the company.
• Ensures local implementation of guidelines and standard procedures as outlined by the company.
• At CEVA we are committed to creating a safe and healthy work environment.
• A Competitive Compensation PackageComprehensive Health & Dental Benefits
• Professional Development Opportunities
• Continuing Education
• CEVA is an equal opportunity employer who agrees not to discriminate against any employee or job applicant and is committed to a diverse and inclusive workforce. Accommodations are available upon request for candidates with disabilities taking part in all aspects of the selection process.
• We thank all candidates for applying, however, only successful candidates will be contacted for an interview.

ประสบการณ์:

3 ปีขึ้นไป

ทักษะ:

Finance, Microsoft Office, Salesforce, English

ประเภทงาน:

งานประจำ

• Owner of the order management process from handover through to invoice of spare parts business. Supports the PM team in the material delivery of Repair & Overhaul and Modernization & Upgrade business. Ensure the update and analysis of key service indicators (OTD, PDBL, etc.).
• Customer management for orders under execution, being the voice of the customer in the organization while improving customer contact for all service offerings within the region, including regular, proactive, and/or early communication in case of any is ...
• Collaborates with internal teams (Technical Support, Engineering, Product Competency Centers, Sales, etc.) to clarify technical requests from the customer and resolve delivery concerns. Coordinates with Project Manager for outage/project critical deliveries to ensure project execution on time.
• Reviews, checks and prepares as necessary all shipping documentation to ensure all country specific requirements are fulfilled. Prepares all necessary documentation for invoicing and revenue recognition.
• Assists the finance team with accurate forecasting of deliveries to ensure revenue and cash collection targets are met. Align and coordinate the execution of service orders together with the PCC Parts Execution team in ME&AP.
• 10-15% domestic / international travel may be required.
• What You Bring.
• A bachelor's degree in engineering, business administration, logistics, or a related field.
• 3-5 years of relevant experience in project management, service business, order management or a related field. Experience in Oil&Gas industry or with rotating equipment under a service oriented organization is a plus.
• Solid computer literacy and experience with Microsoft Office Suite. Proficiency in order management tools and concepts.
• Familiarity with CRM (Salesforce) and ERP software (i.e. SAP) is highly desirable. Specific exposure in SAP T-codes (VA01 - Sales Order Entry, VF01 - Create Invoice, ME23N - Display Purchase Orders, ME51N - Create Purchase Requisition, VL10B - Create Delivery Note) is an added advantage.
• Excellent communication, networking, and relationship-building skills. Fluent in English, with additional languages applicable for the assigned region being an advantage.
• Team player and problem solver.
• Our Transformation of Industry division is decarbonizing the industrial sector. Increasing electrification and efficiency are key and demand for green H2 and derivative fuels will rise. We enable decarbonization of the industrial sector and the transition to sustainable processes, building on a strong industrial customer base, a global network, diverse technologies, and integrated execution capabilities.
• Who is Siemens Energy?.
• At Siemens Energy, we are more than just an energy technology company. With ~100,000 dedicated employees in more than 90 countries, we develop the energy systems of the future, ensuring that the growing energy demand of the global community is met reliably and sustainably. The technologies created in our research departments and factories drive the energy transition and provide the base for one sixth of the world's electricity generation.
• Our global team is committed to making sustainable, reliable, and affordable energy a reality by pushing the boundaries of what is possible. We uphold a 150-year legacy of innovation that encourages our search for people who will support our focus on decarbonization, new technologies, and energy transformation.
• Find out how you can make a difference at Siemens Energy: https://www.siemens-energy.com/employeevideo.
• Our Commitment to Diversity.
• Lucky for us, we are not all the same. Through diversity we generate power. We run on inclusion and our combined creative energy is fueled by over 130 nationalities. Siemens Energy celebrates character - no matter what ethnic background, gender, age, religion, identity, or disability. We energize society, all of society, and we do not discriminate based on our differences.
• Rewards/Benefits.
• Opportunity to work on challenging projects in an exciting environment.
• Opportunity for remote/flexible work.
• Professional support and strong collaboration with colleagues around the world.
• Professional development opportunities within the company.
• https://jobs.siemens-energy.com/jobs.