- No elements found. Consider changing the search query.
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Monitor of team performance on a daily basis.
- Conduct 1:1s, performance reviews and team meetings to evaluate individual performance. Motivating those individuals to do better.
- Identify training needs and providing coaching and support.
- Build consensus and collaborating with other people.
- Develop an atmosphere where people feel confident and happy to contribute.
- What you have .
- Experience leading diverse, motivated teams.
- Experience working in the hospitality/OTA industry.
- Experience with support KPIs (CSAT, NPS, AHT, etc).
- Past work in call center would be a plus.
- Our Perks & Benefits .
- Hybrid working model.
- Mental health and well-being initiatives- Generous parental (including secondary) leave policy.
- Paid birthday, study and volunteering leave every year.
- Sponsored social clubs, team events, and celebrations.
- Employee Resource Groups (ERG) to help you connect and get involved.
- Investment in your personal growth offering training for your advancement.
- Does this job sound like you? If yes, we'd love for you to be part of our team! Please send a copy of your resume and our Talent Acquisition team will be in touch.
- When you apply, please tell us the pronouns you use and any adjustments you may need during the interview process. We encourage people from underrepresented groups to apply.
ประสบการณ์:
ไม่จำเป็นต้องมีประสบการณ์ทำงาน
ทักษะ:
Accounting
ประเภทงาน:
งานประจำ
เงินเดือน:
฿25,000 - ฿35,000, สามารถต่อรองได้
- Chat Support Agent - Accounting Expert: ดูแลและตอบคำถามลูกค้าผ่าน in-app chat (เปิดรับ 2 ตำแหน่ง).
- Call Support Agent - Accounting Expert: ดูแลและตอบคำถามลูกค้าผ่านทางโทรศัพท์ (เปิดรับ 4 ตำแหน่ง).
- โดยต้องช่วยลูกค้าเข้าใจปัญหา แก้ไขการใช้งาน และแนะนำวิธีที่เหมาะสมให้ลูกค้าใช้งาน PEAK ได้ดีขึ้น.
- 2) Review และให้ Feedback กับคำตอบของ AI.
- คุณจะได้ทำงานร่วมกับ AI ที่ใช้งานจริงๆ โดยคุณจะได้ตรวจสอบคุณภาพคำตอบจาก AI ว่าถูกต้อง ชัดเจน และเหมาะกับบริบทของลูกค้าหรือไม่ พร้อมให้ feedback เพื่อช่วยพัฒนาให้ AI ตอบได้ดีขึ้นเรื่อยๆ ไม่ใช่การทำงานแบบเดิมๆ แต่เป็นทำงานในบริษัทเทคโนโลยี ร่วมกับการใช้งานเทคโนโลยีสมัยใหม่.
- 3) Review และ Validate เคสที่ลูกค้าสอบถามเข้ามา.
- ตรวจสอบและคัดกรองเคสที่อาจเป็นปัญหาการใช้งานจริง หรือเป็น potential bug report เพื่อส่งต่อให้ทีมที่เกี่ยวข้องได้อย่างถูกต้อง ชัดเจน และไม่ตกหล่น.
- 4) สร้างและดูแลคู่มือการใช้งาน.
- จัดทำ ปรับปรุง และดูแล user guide / manual / knowledge base เพื่อให้ข้อมูลกับลูกค้ามีความถูกต้อง เข้าใจง่าย และอัปเดตอยู่เสมอ.
- งานนี้ไม่ได้มีแค่ ตอบลูกค้า .
- คุณจะได้ทำงานที่ต้องใช้ทั้ง.
- การฟังและจับประเด็นจากข้อมูลที่บางครั้งไม่ครบ.
- การอธิบายเรื่องยากให้เข้าใจง่าย.
- การคัดแยกว่าอะไรคือ usage issue อะไรคือ bug.
- การทำงานร่วมกับ AI และเครื่องมือสมัยใหม่สุดล้ำที่หาประสบการณ์จากที่อื่นได้ยาก.
- การทำงานร่วมกับทีมภายในเพื่อยกระดับคุณภาพการบริการ และการพัฒนาผลิตภัณฑ์ที่ตอบโจทย์นักบัญชีหลายหมื่นคนทั่วประเทศ.
- บางวันงานจะเยอะ บางเคสกดดัน และบางบทสนทนาอาจไม่ง่าย เราจึงมองหาคนที่ยังคงสื่อสารอย่างมืออาชีพ ใจเย็น และไม่ปล่อยให้คุณภาพงานตกแม้อยู่ในสถานการณ์ที่ท้าทาย.
- มีความรู้ด้านบัญชีในระดับที่ดี (เช่น จบบัญชี บริหารธุรกิจ การจัดการ หรือสาขาที่เคยเรียนวิชาบัญชี).
- มีใจบริการ และรับมือกับลูกค้าได้ดี แม้ในสถานการณ์ที่กดดัน.
- ชอบช่วยคนแก้ปัญหา และสามารถคิดวิเคราะห์หาสาเหตุของปัญหาได้.
- เรียนรู้สิ่งใหม่ได้เร็ว โดยเฉพาะเรื่องระบบ เทคโนโลยี บัญชี.
- สื่อสารได้ดีทั้งการฟัง พูด อ่าน และเขียน.
- ทำงานละเอียด รอบคอบ และตรวจสอบข้อมูลก่อนสื่อสารต่อ.
- เปิดรับ feedback และพร้อมพัฒนาคุณภาพงานของตัวเองอยู่เสมอ.
- อ่านภาษาอังกฤษได้ดีพอสมควร เพราะเครื่องมือและข้อมูลบางส่วนเป็นภาษาอังกฤษ (ไม่จำเป็นต้องพูดได้).
- จะพิจารณาเป็นพิเศษ หากคุณ.
- มีประสบการณ์ทำงานด้านบัญชี ธุรการ สำนักงานบัญชี มาก่อน 2-3 ปีขึ้นไป.
- มีประสบการณ์ใช้งานโปรแกรมบัญชีออนไลน์มาแล้ว.
- หากคุณสอบผ่าน PEAK Basic Level หรือ PEAK Specialist Level มาก่อนสมัครทำงาน เรามีโบนัสพิเศษเมื่อผ่าน Probation ให้!.
- สามารถทำงานเป็นกะได้ หรือ วันเสาร์-อาทิตย์ได้ (และหยุดวันธรรมดา 2 วัน).
- ใช้งานระบบ software ได้คล่อง และไม่กลัวการเรียนรู้เครื่องมือใหม่ๆ (เรามีใช้ Software และเทคโนโลยีต่างๆเยอะมาก).
- งานนี้เหมาะกับคนแบบไหน.
- ไม่หนีปัญหา และพร้อมเผชิญโจทย์ธุรกิจจริงจากลูกค้า.
- รู้สึกสนุก และชอบความท้าทายที่ต้องรับมือ และแก้โจทย์ให้กับลูกค้า!.
- ใจเย็น มีจิตใจในการให้บริการ ชอบสอน ชอบแนะนำผู้อื่น.
- ชอบพัฒนางานให้ดีขึ้น ไม่ใช่แค่ตอบให้จบเคส เราไม่ชอบทำงานกับคนที่ทำให้มันจบๆไป.
- ทำงานเป็นทีมได้ดี และรู้ว่า support ที่ดีไม่ใช่แค่เรื่อง การบริการ แต่เป็นส่วนสำคัญของประสบการณ์ลูกค้า และการเติบโตของธุรกิจ.
- ดูเพิ่มเติม วัฒนธรรมการทำงานที่ PEAK และ ชีวิตการทำงานที่นี่.
- ทำงานกับ PEAK แล้วจะได้พัฒนาอะไร.
- ความเข้าใจด้านบัญชี ภาษี และการทำงานของธุรกิจ SMEs.
- ทักษะการสื่อสารและการแก้ปัญหาในสถานการณ์จริง.
- ฝึกจิตใจให้แข็งแกร่งรับมือกับลูกค้าได้ในหลากหลายสถานการณ์.
- ประสบการณ์การทำงานร่วมกับ AI และการปรับตัวเข้ากับโลกการทำงานยุคใหม่ที่มีเพื่อนร่วมงานเป็น AI จริงๆ.
- ประสบการณ์ใน Tech Company ที่ต้องเรียนรู้เร็ว ปรับตัวเร็ว และพัฒนางานตลอดเวลาที่ยากจะหาจากที่อื่น.
- คนที่ทำงานกับ PEAK ได้ดี มักมีลักษณะแบบนี้.
- มี Growth Mindset และชอบพัฒนาตัวเอง.
- เปิดใจรับฟังความคิดเห็น และพร้อมเรียนรู้จากผู้อื่น.
- สื่อสารตรงไปตรงมาอย่างสร้างสรรค์.
- ช่วยกันทำงานเป็นทีม และมองผลลัพธ์ของบริษัทมากกว่าขอบเขตงานตัวเอง.
- ใส่ใจคุณภาพของงาน เพราะมองว่างานที่ทำสะท้อนมาตรฐานของตัวเอง.
- ถ้าคุณกำลังมองหางาน support ที่ได้ใช้ทั้งความรู้ ความคิด การสื่อสาร ได้ช่วยลูกค้าจริง ได้ทำงานกับเทคโนโลยีสมัยใหม่ใน Tech Startup ชั้นนำของไทย และเป็นส่วนหนึ่งของทีมงานที่ช่วยดูแล และยกระดับการทำธุรกิจ SMEs ในไทย ตำแหน่งนี้อาจเหมาะกับคุณ.
ประสบการณ์:
1 ปีขึ้นไป
ทักษะ:
Laboratory equipment calibration, English
ประเภทงาน:
งานประจำ
เงินเดือน:
฿30,000 - ฿35,000
- procedures.
- Prepare samples, reagents, and solutions according to established protocols.
- Interpret, analyze, and accurately report test results in a timely manner.
- Ensure compliance with laboratory safety standards, quality systems, and regulatory
- Maintain laboratory equipment, perform basic troubleshooting, and coordinate calibration or
- maintenance as needed.
- Document test methods, results, and project activities clearly and accurately.
- Support product development, process improvement, or customer-specific testing activities.
- Participate in project work, managing assigned tasks and timelines.
- Identify analytical issues and contribute to root-cause analysis and problem-solving efforts.
- Collaborate with internal teams to address technical challenges and improve laboratory
- efficiency.
- Provide data MSDS and D&I of products for sale staff e.g. Update MSDS and D&I.
- and prepare to Thai version.
- Work with Department of Industrial works for Hazardous Materials License.
- Procedure of test methods and provide instruction where needed.
- Procedure of technical service works and provide instruction where needed.
- 5S and prepare documents for ISO/9001 system.
- Make sales and service calls with District Sales Managers and Distributors as needed.
- Participates in the evaluation of new chemicals and qualifying lab equipment or test
- apparatus.
ทักษะ:
Legal, Safety Management, Microsoft Office
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Primary point of contact for individual emergency calls from the GP&S SOC for the APAC region.
- Some of these calls will need to be handled exclusively by GP&S and others may need additional support teams to assist, such as Employee Relations.
- Primary escalation path for relevant incidents raised through our partners, such as Employee Relations, Human Resources, or Workplace.
- Develop training plans for GP&S and Accenture partners to ensure collective readiness and clear lines of responsibility when handling relevant crises.
- Lead the Behavioral Threat Assessment Team (BTAT) training and operations across the APAC region.
- Develop and maintain strategic relationships across Employee Relations, Legal, HR, Workplace, IT, Travel, etc.
- Maintain accurate reporting records to track trends and identify which incidents may require additional support/resources.
- Work directly with GP&S s Regional Protective Services Managers to ensure they are informed and properly supported for employee crises taking place in their respective regions, especially those that could have broader impact on our facilities security posture.
- Ensure GP&S s guidance and response actions are aligned with Accenture s Policies.
- Bachelor s degree in security & safety management, Risk Management, Crisis Management, Organizational Leadership, Behavioral Science, or relevant field.
- Minimum of 10 years experience working in emergency response/crisis management, and at least 5 years of working with behavioral threat assessment and management.
- Minimum of 3 years experience working directly with corporate support functions such as Human Resources, Legal, Workplace, etc.
- Minimum of 3 years experience with Microsoft Office products and programs, including Word, Excel, and PowerPoint.
- Preferred Skills.
- Excellent organization, analytical, and communication skills.
- Calm under pressure and ability to provide clear guidance and direction during stressful situations.
- Rapport and influence building skills.
- Stake Holders management and relationship building.
- Excellent customer service.
- Ability to learn quickly and to multitask; be adaptable and flexible.
- Ability to adhere to timelines and deadlines with effective time management skills.
- Must be able to work with and protect highly confidential information.
- Demonstrated ability to influence cross-functional and cross-regional teams to drive collaboration and strategic outcomes for business.
- Ability to analyze operational data and summarize for leadership to make informed decisions.
- Comfortable with ambiguity with the ability to drive towards clarity for positive impact.
- Language skills preferred.
- APATAP CTM certification, ASIS CPP certification, DHS TERC certification.
- Other requirements: Ability to work non-standard hours, be on call (24X7), including weekends and holidays as required. Ability to travel 25% of the time. You will also have opportunities to hone your functional skills and expertise in an area of specialization.
- We offer a variety of formal and informal training programs at every level to help you acquire and build specialized skills faster. Learning takes place both on the job and through formal training conducted online, in the classroom, or collaboration with teammates. The sheer variety of work we do, and the experience it offers, provides an unbeatable platform from which to build a career.
- Accenture is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion, or belief, ethnic or national origin, disability, age, citizenship, marital, domestic, or civil partnership status, sexual orientation, gender identity, or any other basis as protected by applicable law.
- About Accenture.
- Accenture is a leading global professional services company that helps the world s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world s leaders in helping drive that change, with strong ecosystem relationships.
- We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360 value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360 value we create for our clients, each other, our shareholders, partners and communities.
- Visit us at www.accenture.com.
- Equal Employment Opportunity Statement.
- We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.
ทักษะ:
Risk Management, Compliance, Project Management, English
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Being a Business Partner to manage end to end Supply Chain with various stakeholders such as Commercials, Demand Hub, Supply Hub, Logistics Control Center, Import Control Tower, Customs Broker and Distributor to ensure stock availability and supply continuity to serve customers and patients in Thailand.
- Management of Customer Service, order processing, on-time-in-full delivery through distributor.
- Management of warehouse and distribution through distributor.
- Management of Inventory/ SLOB, write off and provisions.
- Management of inbound shipments, customs clearance and importation process through Import Control Tower and Customs Broker.
- Management of new product launch, pack change and local repacking.
- Management of P&L and savings.
- Oversight Third Party Logistics Services Providers and performance management.
- Risk management.
- Management of safety, quality, and compliance.
- Work with cross functions in Local, Regional, and external parties to deliver performance and services.
- Project Management.
- Continuous improvement i.e. portfolio/inventory optimization, cost efficiency, waste reduction, digitalization, automation and Gen AI..
- Why You?.
- This role is based on-site in Thailand with a hybrid working arrangement available after probation, subject to business needs. You will join a supportive team that values learning and personal development. You will have clear chances to grow into broader supply chain, operations or commercial roles.
- Basic Qualification.
- Minimum Bachelor s Degree in related field of study.
- 8 years and above experiences in Supply Chain Management roles.
- Experienced / excellent knowledge in end to end Supply Chain Management (i.e. demand forecasting, supply planning, logistics and import, warehouse & distribution, customer services etc.).
- Experienced in managing and oversight Third Party Logistics Providers and Performance Management.
- Excellent communication in English.
- Excellent interpersonal skills.
- Strong data literacy and analytics.
- Strategic thinking.
- Problem solving, exception management.
- Stakeholder and people management.
- Continuous improvement mindset.
- Transformation with digitalization, process automation, robotics and Gen AI.
- Preferred Qualification
- If you have the following characteristics, it would be a plusExperience working in the healthcare, pharmaceutical, or fast-moving consumer goods sectors.
- Knowledge of warehouse management systems and transport management systems.
- Experience with continuous improvement methods such as Lean or Six Sigma.
- Formal supply chain or logistics certification.
- Familiarity with import/export regulations and customs processes in Thailand.
- Track record of delivering projects that improved service levels or reduced costs.
- What success looks likeHigh on-time-in-full delivery rates and low order error rates.
- Positive customer feedback and strong internal stakeholder relationships.
- A motivated, well-trained customer service team achieving clear KPIs.
- Reduced logistics costs through improved processes and partner management.
- How to apply
- If this role speaks to you, please submit your CV and a short cover letter explaining how your experience matches the role. We are excited to hear how you can contribute to our mission and grow with us.
- Why GSK?.
- Uniting science, technology and talent to get ahead of disease together.
- GSK is a global biopharma company with a purpose to unite science, technology and talent to get ahead of disease together. We aim to positively impact the health of 2.5 billion people by the end of the decade, as a successful, growing company where people can thrive. We get ahead of disease by preventing and treating it with innovation in specialty medicines and vaccines. We focus on four therapeutic areas: respiratory, immunology and inflammation; oncology; HIV; and infectious diseases - to impact health at scale.
- People and patients around the world count on the medicines and vaccines we make, so we re committed to creating an environment where our people can thrive and focus on what matters most. Our culture of being ambitious for patients, accountable for impact and doing the right thing is the foundation for how, together, we deliver for patients, shareholders and our people.
- We are committed to creating an inclusive workplace and providing equal opportunities for all applicants. We embrace an agile working culture across our roles, so if flexibility is important to you please discuss opportunities with our hiring team. If you need any adjustments to the recruitment process to help you demonstrate your strengths and capabilities, contact [email protected]. Please note this email is for adjustment requests only; for other enquiries please use our standard contact channels.
- Important notice to Employment businesses/ Agencies.
- GSK does not accept referrals from employment businesses and/or employment agencies in respect of the vacancies posted on this site. All employment businesses/agencies are required to contact GSK's commercial and general procurement/human resources department to obtain prior written authorization before referring any candidates to GSK. The obtaining of prior written authorization is a condition precedent to any agreement (verbal or written) between the employment business/ agency and GSK. In the absence of such written authorization being obtained any actions undertaken by the employment business/agency shall be deemed to have been performed without the consent or contractual agreement of GSK. GSK shall therefore not be liable for any fees arising from such actions or any fees arising from any referrals by employment businesses/agencies in respect of the vacancies posted on this site.
ประสบการณ์:
2 ปีขึ้นไป
ทักษะ:
Business Development, YouTube
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Bachelor's degree or equivalent practical experience.
- 2 years of experience in digital advertising, consultative sales, digital media sales, business development, online media environment, or digital marketing roles.
- 6 years of experience in sales and business development, product marketing, digital media, technology sales or agency.
- Experience using Google and YouTube advertising solutions.
- Experience in business development, client relationship management and servicing, and consultative selling.
- Knowledge of Thailand marketing and the media industry.
- Understanding of industry wide digital advertising and media products.
- Businesses of all shapes and sizes rely on Google s unparalleled advertising solutions to help them grow in today's dynamic marketing environment. You bring a passion for sales, knowledge of online media, and commitment to maximize customer success. You act like an owner, move with velocity through change, finding innovative and strategic ways to consistently deliver extraordinary and incremental outcomes for both Google and your customers. You build trusted relationships with customers, uncovering their business needs and translating them into powerful solutions to achieve their most ambitious goals. You achieve as a team with sellers, shape the future of advertising in the AI-era, and make a real impact on the millions of companies and billions of users that trust Google with their most important goals.
- As an Account Manager, you will provide advertising solutions to consumers and businesses. You will working closely with the Industry Manager and Cross-Functional teams to develop Google's marketplace, you will combine a passion for the industry and demonstrated fluency in the language of media with effective presentation and communication skills. You will manage the relationships with clients and agencies, identifying, educating and developing clients in order to drive their business growth.
- Google's Large Customer Sales (LCS) teams are strategic partners and industry thought leaders to the world's leading brands and agencies. We continuously challenge how customers think about their business and how Google can support growth. We focus on helping these players navigate profound industry shifts and drive outsized business performance by competitively selling Google's full suite of advertising solutions across Search, YouTube, Measurement, and more. As a member of our LCS team, you'll have the unique opportunity to sell at the forefront of technology, collaborating with executives, influencing market-shaping strategies, and delivering tangible results that significantly impact major global businesses and drive the growth of Google.
- Engage and influence key customer stakeholders by leading strategic meetings to uncover marketing goals and key performance indicators, translating them into actionable campaign strategies.
- Drive exceptional campaign results, quantify business impact, and demonstrate value to customers, maintaining account hygiene.
- Build and pitch data-driven solutions to maximize customer value through Google s advertising solutions, handle objections, and ultimately achieve sales growth goals.
- Analyze campaign data, ensuring performance is accurately tracked, and delivering measurable results aligned with customer objectives.
- Monitor performance data to extract key insights, identifying and cultivating qualified promote opportunities to drive future customer growth and build pipelines.
- Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.
ทักษะ:
Industry trends, Express, Problem Solving
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Develop and complete the customer success strategy for trading desktop users, desk heads and application owners across multiple accounts within the ASEAN region.
- Own customer health, adoption metrics, renewals and execution of customer success plans.
- Delivering highly engaging customized product demos based on user workflow and their requirements.
- Partner with sales leadership to provide insights on customer health with a focus on adoption, expansion opportunities and renewals.
- Provide insights to Market Development, Customer Operations and Customer Proposition on customer experience and industry trends to drive the voice of the customer in business strategy.
- Proactively engage and build deep relationships with key customer stakeholders to advise engagement strategy and build & advocates.
- Participate in industry events alongside the team to champion networking, brand presence, and stay up to date on industry trends.
- Contribute to overall vision and strategy of the Customer Success Management Group.
- Develop innovative ways of engaging and contributing to customers and businesses through LSEG products and services.
- Experience in client facing roles such as account management and/or relationship management roles across the Trading Workflow.
- Good financial markets knowledge ideally.
- Experience in on-boarding, set up, training/product demos, resolution and customer concern of issues, client retention.
- Able to use data to make decisions, understand /interpret data sets to analyse trends, simplify sophisticated problems and express themselves thoughtfully.
- Ability to challenge team members and be challenged, provide and receive feedback to achieve team goals.
- Excellent communication and presentation skills with ability to flex style depending on audience (C-Level / Leadership / Team.
- Ability to adapt in a fast-paced environment and rapidly- changing market.
- Proactive and positive demeanour and has an approach to increase customer happiness and deepen relationships and possess a solution-oriented demeanour to help customers deliver on their business objectives.
- Proven record and passion for driving outcomes.
- University / college degree preferred.
- Excellent Service-minded.
- Analytic skill, problem solving skill.
- MS Office (Excel VBA is an advantage).
- Programming/API skill preferred.
- Proactive approach.
- Strong customer relationship skills.
- Able to work individually and as a team.
- Presentation skills (verbal & written).
- Strong social skills.
- Ability to coordinate and complete a sales plan.
- Senior Associate
- Join us and be part of a team that values innovation, quality, and continuous improvement. If you're ready to take your career to the next level and make a significant impact, we'd love to hear from you.
- LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth.
- Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership, Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions.
- Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce.
- We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone s race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.
- You will be part of a collaborative and creative culture where we encourage new ideas. We are committed to sustainability across our global business and we are proud to partner with our customers to help them meet their sustainability objectives. Our charity, the LSEG Foundation provides charitable grants to community groups that help people access economic opportunities and build a secure future with financial independence. Colleagues can get involved through fundraising and volunteering.
- LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives.
- Please take a moment to read this privacy notice carefully, as it describes what personal information London Stock Exchange Group (LSEG) (we) may hold about you, what it s used for, and how it s obtained, your rights and how to contact us as a data subject.
- If you are submitting as a Recruitment Agency Partner, it is essential and your responsibility to ensure that candidates applying to LSEG are aware of this privacy notice.
ประสบการณ์:
5 ปีขึ้นไป
ทักษะ:
Business Development, YouTube
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Bachelor's degree or equivalent practical experience.
- 5 years of experience in digital advertising, consultative sales, digital media sales, business development, online media environment, or digital marketing role.
- Experience in sales and business development, product marketing, digital media, technology sales or agency.
- Experience in business development, client relationship management and servicing, and consultative selling.
- Experience using Google and YouTube advertising solutions.
- Knowledge of Thailand marketing and the media industry.
- Understanding of industry wide digital advertising and media products.
- Businesses of all shapes and sizes rely on Google s unparalleled advertising solutions to help them grow in today's dynamic marketing environment. You bring a passion for sales, knowledge of online media, and commitment to maximize customer success. You act like an owner, move with velocity through change, finding innovative and strategic ways to consistently deliver extraordinary and incremental outcomes for both Google and your customers. You build trusted relationships with customers, uncovering their business needs and translating them into powerful solutions to achieve their most ambitious goals. You achieve as a team with sellers, shape the future of advertising in the AI-era, and make a real impact on the millions of companies and billions of users that trust Google with their most important goals.
- As an Account Manager, you will provide advertising solutions to consumers and businesses. You will be working closely with the industry manager and cross-functional teams to develop Google's marketplace. You will combine a passion for the industry and demonstrate fluency in the language of the media with effective presentation and communication skills. You will manage the relationships with clients and agencies, identifying, educating and developing clients in order to drive their business growth. Google's Large Customer Sales (LCS) teams are strategic partners and industry thought leaders to the world's leading brands and agencies. We continuously challenge how customers think about their business and how Google can support growth. We focus on helping these players navigate profound industry shifts and drive outsized business performance by competitively selling Google's full suite of advertising solutions across Search, YouTube, Measurement, and more. As a member of our LCS team, you'll have the unique opportunity to sell at the forefront of technology, collaborating with executives, influencing market-shaping strategies, and delivering tangible results that significantly impact major global businesses and drive the growth of Google.
- Engage and influence key customer stakeholders by leading strategic meetings to uncover marketing goals and key performance indicators, translating them into actionable campaign strategies.
- Drive exceptional campaign results, quantify business impact, and demonstrate well-developed value to customers, maintaining account hygiene.
- Build and pitch data-driven solutions to maximize customer value through Google s advertising solutions, manage objections, and ultimately achieve sales growth goals.
- Analyze campaign data, ensuring performance is accurately tracked, and deliver measurable results aligned with customer objectives.
- Monitor performance data to extract key insights, identify and cultivate qualified upsell opportunities to drive future customer growth and build pipeline.
- Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.
ทักษะ:
SAP, Negotiation
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- CSM has overall responsibility for the management of strategic cloud customer accounts, including account management strategies as well as engagement and expansion plans to ensure profitable growth within these customers.
- CSM is accountable to create and maintain a comprehensive view of assigned accounts through proactive account planning, and alignment of customers business strategies to product, solution and partner road mapping.
- The CSM will leverage system-based usage data, surveys and all other forms of feedba ...
- Develops trust and deep relationship with customer stakeholders, account key decision makers and executive sponsors by establishing regular cadence of interactions.
- Advocates for and becomes the Voice of the Customer within SAP; understands competitive threats and utilizes proper escalation channels to help customers during times of need.
- The CSM will be managing accounts with complex systems, stakeholder networks and higher ranges of Total Managed Contract values.
- The CSM maintains a close working relationship with other colleagues and customer facing personnel necessary to support assigned accounts (e.g. IAE, GAD, LoB Sales Specialist, Services, Support, Solution Management, Product Management, Deals Desk and our ecosystem partners).
- Value Management Drives customer references; pushes for reference stories across accounts.
- Establishes success metrics agreed with the customer, tracks and addresses reference blockers for each account.
- Manages the renewal processes through qualification, needs analysis, commercial negotiation and close.
- Meet or exceed account-specific revenue and profitability goals for account portfolio including but not limited to renewals, subscription software expansion, and network revenue growth.
- Drives opportunity development (including growth and qualification of pipeline in conjunction with assigned Account Executives) and accurate forecasting of the renewal and network growth opportunities.
- Customer Adoption CSM drives the usage and consumption of the customer, and need to strategize on actions to improve & increase cACV in the customer journey.
- Proactively engages customers to ensure they get maximum value from SAP solutions; facilitates customer engagement and adoption by utilizing workshops, best practices, webinars, thought leadership, etc.
- CSM is accountable for engagement with the customer, account team and other commercial stakeholders.
- CSM will communicate customer life cycle status, common risks & issues, insights on usage and retention challenges.
- CSM manages the renewal cycle for their customers in tight collaboration with relevant internal stakeholders, effective positioning of the specific Line of Business value proposition to leverage adoption of our solutions and services necessary to support the customer.
- Facilitates quarterly Account Reviews with customer and Account team members to confirm ongoing customer account goals and strengthen relationships.
- Bring out your best
- SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.
- We win with inclusion.
- SAP s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone - regardless of background - feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.
- SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: [email protected].
- For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.
- Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements.
- Successful candidates might be required to undergo a background verification with an external vendor.
- AI Usage in the Recruitment Process For information on the responsible use of AI in our recruitment process, please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process.Please note that any violation of these guidelines may result in disqualification from the hiring process.
- Requisition ID: 447019 | Work Area: Sales | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: Virtual - Malaysia.
ทักษะ:
Automation, Salesforce, Vietnamese
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Fluent Vietnamese Language Skills Mandatory.
- Based in Bangkok - Open to relocation.
- Role Summary.
- The Customer Success Manager (CSM) is a versatile expert responsible for ensuring high-value customers who purchase the Signature Success Plan achieve a significant return on their investment with our platform. This role functions as an extension of the customer s workforce and a trusted advisor, providing guidance and advice to customer organizations. The CSM is responsible for identifying and addressing both technical and business concerns, aligning them strategically with customer priorities, projects, and problems.
- Customer Accountability and Value Alignment.
- Serve as the single point of customer accountability responsible for the delivery of all Signature deliverables, the overall customer experience, and renewal and expansion.
- Coordinate all deliverables the customer is entitled to, overseeing the experience throughout the Signature lifecycle.
- Apply the correct processes to address customer needs and ensure value is delivered through the Signature offer.
- Successfully align with and manage both Business and Technical Stakeholders, focusing on aligning Business Value and Technical Goals to the Signature offer.
- Prioritize the most urgent work activities, organize tasks to avoid missing key steps, and create basic plans to focus time, taking responsibility for assigned tasks.
- Use internal resources to increase effectiveness and rely on managers or mentors for guidance on priority problems.
- Strategic Advisory and Stakeholder Management.
- Develop and maintain strong relationships at key stakeholder levels, including cultivating executive-level relationships within customer IT and business leadership.
- Act as a trusted advisor by gaining trust through mutual goals, understanding the customer s business model, and applying proven solutions to their problems.
- Solidify partnership commitments and drive innovation aligned with customers' business challenges.
- Increase customer engagement with products and services and identify major political barriers to customer success.
- Partner with more experienced team members to solve complex problems and develop strategic success plans when needed.
- Technical Health, Adoption, and Risk Management.
- AI Literacy: Proficiency in using AI agents to automate routine tasks such as meeting summaries, QBR data collection, and initial health monitoring.
- Prompt Engineering Basics: Ability to use natural-language commands to guide AI agents in retrieving accurate customer data and generating first drafts of success plans.
- AI Engagement Monitoring: Using AI-driven sentiment and intent analysis to flag early customer concerns for human intervention.
- Collaborative Learning: Actively seeking out "Agentblazer" training and certifications to stay current on autonomous agent capabilities.
- Learning & Development: Apply product knowledge and expertise to address technical concerns, use this knowledge to ask ** effective diagnosis questions**, and align platform features with customer priorities and roadmaps.
- Proactively monitor and conduct quarterly reviews, identify trends, and provide tailored release recommendations to ensure stability, performance, and feature enhancement.
- Act as the primary point of contact for major incidents, ensuring timely communications and resolution of issues.
- Forge strong multidisciplinary relationships with Sales, Engineering, and Product Management to lead and coordinate customer relationships for success and revenue opportunities.
- Form a clear plan for client engagements, communicate clearly and proactively with collaborators, and keep the customer goal central to decision-making.
- Vietnamese Language skills mandatory.
- Experienced business professional, preferably with 3+ years relevant industry expertise in Customer Success, SaaS platform use, or related fields.
- Strong consulting skills and demonstrated ability to drive business value, facilitate discussions, handle objections, and influence C-level conversations.
- Possess industry-relevant expertise and begin honing skills in a relevant functional area. Should understand the broad impact of the industry on the customer s business.
- Excellent communication skills to articulate technical issues to diverse audiences and the ability to translate technical concepts into business terms.
- Actively seek out relevant learning activities, approach obstacles as growth opportunities, and seek experienced mentors to accelerate personal development.
- Working knowledge of core Sales Cloud features: Leads, Accounts, Contacts, Opportunities, Forecasting, Reports & Dashboards.
- Understanding of sales processes (lead-to-cash, opportunity management, pipeline management).
- Familiarity with Sales Cloud automation (workflows, process builder, flows for sales processes).
- Ability to demonstrate Lightning Sales Console and mobile app.
- Knowledge of common sales use cases (territory management, lead assignment, opportunity stages).
- Salesforce Certified Administrator (or within 90 days).
- Cloud Specific Experience Preferred.
- Sales Cloud Consultant certification.
- Experience with Sales Cloud features like Einstein Lead Scoring, Opportunity Insights, Activity Capture.
- Understanding of how Sales Cloud integrates with marketing automation and service tools.
- Note: This role is office-flexible, and the expectation is to be in office 3 days per week.
- LI-Y.
- Unleash Your Potential.
- When you join Salesforce, you ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future but to redefine what s possible for yourself, for AI, and the world.
- Accommodations.
- If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.
- Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.
- Posting Statement.
- Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
ทักษะ:
Finance, Financial Analysis
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Lead small scale projects and assist in financial analysis to evaluate Sales/Customer Team performance.
- Analyze sales data to identify trends and opportunities.
- Collaborate with cross-functional teams to ensure accurate financial reporting and analysis.
- Contribute to the preparation of financial reports, presentations, and forecasts.
- Support in evaluating sales strategies for profitability.
- Ensure compliance with financial policies, procedures, and regulatory requirements.
- Job Qualifications.
- Basic understanding of finance and accounting principles.
- Strong analytical skills with the ability to interpret financial data.
- Proficiency in Microsoft Excel for data analysis.
- Good communication skills to effectively collaborate with cross-functional teams.
- Detail-oriented with a focus on accuracy in financial analysis.
- Ability to learn new skills and adapt quickly to changing environments.
- Bachelor's degree in Finance, Accounting, or a related field.
- About us.
- We produce globally recognized brands and we grow the best business leaders in the industry. With a portfolio of trusted brands as diverse as ours, it is paramount our leaders are able to lead with courage the vast array of brands, categories and functions. We serve consumers around the world with one of the strongest portfolios of trusted, quality, leadership brands, including Always , Ariel , Gillette , Head & Shoulders , Herbal Essences , Oral-B , Pampers , Pantene , Tampax and more. Our community includes operations in approximately 70 countries worldwide.
- Visit http://www.pg.com to know more.
- Our consumers are diverse and our talents - internally - mirror this diversity to best serve it. That is why we re committed to building a winning culture based on Inclusion and our ideal candidate is passionate about the same principle: you will join our daily effort of being in touch so we craft brands and products to improve the lives of the world s consumers now and in the future. We want you to inspire us with your unrivaled ideas.
- We are committed to providing equal opportunities in employment. We do not discriminate against individuals on the basis of race, color, gender, age, national origin, religion, sexual orientation, gender identity or expression, marital status, citizenship, disability, veteran status, HIV/AIDS status, or any other legally protected factor.
- Job Schedule.
- Full time
- Job Number.
- R000142708
- Job Segmentation.
- Entry Level
ทักษะ:
English
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Fluent in both Thai and English (spoken and written).
- Minimum qualification: High School Diploma; Diploma or Degree preferred.
- Good communication and interpersonal skills.
- Basic computer and typing proficiency.
- Previous customer service or call center experience is an advantage.
- Willingness to work in shifts, weekends, or public holidays as required.
- Why Join Us? Competitive salary and performance incentives.
- Professional and inclusive working environment.
- Training and development opportunities.
- Career growth in a global BPO company.
- Responsibilities: Handle customer interactions via phone, email, or chat in Thai and English.
- Assist customers with inquiries, product information, order status, and troubleshooting.
- Maintain accurate records of customer interactions in the system.
- Follow up to ensure resolution and customer satisfaction.
- Meet performance targets for quality, efficiency, and customer satisfaction.
- Escalate complex issues to the relevant department when necessary.
ทักษะ:
Market Research, Research, Negotiation
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Collaborate with the Key Account Manager in developing and.
- implementing business development strategies, plans, and
- goals to achieve sales targets and growth objectives.Identify potential new key clients through market research and.
- analysis. Understand customer needs, preferences, and
- industry trends.Build and maintain strong relationships with key clients,.
- ensuring their satisfaction and addressing their needs in a
- timely manner.Assist in the preparation and presentation of sales proposals,.
- contracts, and presentations to key clients.Conduct regular meetings with key clients to understand their.
- evolving requirements and provide product or service
- demonstrations as needed.Support the negotiation and closure of deals with key clients,.
- ensuring favorable terms and conditions.Monitor and analyze key account performance metrics, provide.
- regular reports and updates to the management team, and
- identify areas for improvement.Stay updated with industry trends, competitors, and market.
- conditions to identify potential business opportunities.Assist in training and mentoring junior sales staff, sharing.
- knowledge and best practices in business development
- techniques.Ideal Experience & SkillsetBachelor's degree in Business Administration, Marketing, or a related field. A master's degree is a plus.
- Proven experience in a key account management or business development role, preferably in a B2B environment.
- Strong analytical skills, with the ability to conduct market research, analyze data, and identify opportunities for growth.
- Excellent communication and interpersonal skills, with the ability to build and maintain relationships with key clients and internal stakeholders.
- Sound negotiation and influencing skills, with the ability to close deals effectively.
- Strong organizational and time management abilities, with the capability to handle multiple projects and deadlines.
- Proactive and self-motivated, with a result-driven mindset and a sense of ownership.
- Proficiency in using CRM software and other relevant tools to manage key account activities and monitor performance.
- Familiarity with the industry and market dynamics related to the products or services offered by the organization.
- Ability to work collaboratively in cross-functional teams and adapt to changing business requirements.
ทักษะ:
Creativity
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- As the Store Manager of Tiffany & Co., your main mission is to build a high performing team and to exceed the sales plan,.
- You will craft an exceptional client portfolio and build the Tiffany client experience,.
- Provide your fullest support in daily store operations and maintenance.
- Celebrating Joy at Tiffany.
- Be an experienced leader with management experience in retail, luxury retail, or relevant customer related experience,.
- Have excellent team management experience with the ability to build and grow high performing teams,.
- Have a proven track record in store operations with managing profitability and operations efficiencies,.
- Proven ability to develop new opportunities and maintain client relationships while ensuring brand recognition and penetration in market,.
- Live our values of optimism, love, inclusivity, and creativity,.
- Shining Brightly with Tiffany.
- You will be part of one of the most creative, diverse, and inclusive team that demonstrates thoughtfulness, care, and optimism.
- Be part of a daring ambition and craft the future of Tiffany.
- A whole chapter of opportunities within Tiffany and the LVMH group where you can guide your own career, accomplish your goals, and achieve your aspirations.
- The Tiffany Experience.
- Our HR team will connect with you to get to know you better and to share the Maison s values and culture.
- Then, you will be meet with our Market Director to assess your suitability and the opportunity to find out how Tiffany & Co. can help you to succeed.
- For the final round, you will meet with our President who will share on a broader perspective, focusing on company s goals and your potential impact on the company s strategic objectives.
- TIFFANY & CO.
- MAISONFounded in 1837 by Charles Lewis Tiffany in New York City, Tiffany & Co. is one of the world s most prestigious houses for jewelry and accessories. Love has been the driving force of Tiffany & Co. since its inception, uniting the jeweler s core values of inventiveness, craft and joy in designs that endure across generations.
- As a global pioneer in the art of fine jewelry, Tiffany has spent almost two centuries perfecting its craft and setting benchmarks within the industry. It is through this unwavering vow to excellence and expertise, to heritage and innovation, to optimism and possibility that Tiffany continues its legacy, creating designs that inspire people to express and celebrate the many facets of love.
ประสบการณ์:
15 ปีขึ้นไป
ทักษะ:
SAP, ERP, Oracle
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Serve as the go-to expert for SAP S/4HANA Public Cloud solution, supporting customers throughout their digital transformation journey.
- Design and deliver high-impact, contextualised solution demonstrations that resonate with customer challenges and objectives.
- Engage with C-level executives, IT, and business stakeholders to articulate SAP s value proposition in a compelling and consultative manner.
- Partner closely with SAP Account Executives, FSM Solution Sales Executives to qualify opportunities, shape strategic account planning and build the appropriate solution license BOM.
- Lead competitive positioning efforts by differentiating SAP s solutions from key competitors in the ERP market.
- Guide Partners on topics like License/BOM clarifications, Solution demo / presentation content to drive indirect deals in Corporate & Partner Driven Segments.
- Demand Generation and Thought Leadership:Drive high-impact demand generation (DG) campaigns and marketing initiatives in collaboration with SAP Digital Hub, SAP Field Marketing, SAP PES Marketing and Partner teams.
- Represent SAP at industry events, webinars, and roundtables, showcasing thought leadership in Cloud ERP and Digital Transformation.
- Periodically enable SAP s internal sales teams and ecosystem partners on the latest innovations in S/4HANA Public Cloud and related technologies.
- Customer Adoption and Success:Act as a trusted advisor throughout the entire customer lifecycle, from presales to post-implementation adoption.
- Support customers in the successful transition to S/4HANA Public Cloud, ensuring a smooth and value-driven adoption.
- Collaborate with SAP s implementation partners, SAP Partner Delivery Managers, SAP Product Success, SAP Customer Success teams to ensure successful deployments, issue escalation resolution, continuous adoption and customer satisfaction.
- Maintain strong relationships with key customer stakeholders to drive renewals and expansions.
- What You Bring:15+ years of competitive ERP presales experience in leading enterprise software organizations.
- Strong experience with SAP S/4HANA Public Cloud, Cloud ERP, or competitive SaaS ERP solutions (e.g., Oracle Cloud ERP, Workday, Microsoft Dynamics 365, OBIC, NetSuite).
- Deep understanding of Cloud, SaaS, and Platform-as-a-Service (PaaS) business models.
- Deep business process functional knowledge in Supply Chain and/or Finance.
- Proven ability to engage with executive stakeholders, translate business requirements into technology solutions, and build compelling value propositions.
- Excellent storytelling and presentation skills, with a passion for engaging customers and partners.
- Ability to navigate complex sales cycles, overcome objections, and drive successful deal closures.
- Strong analytical skills and ability to align technology solutions with customer business strategies.
- Bachelor's or Master s degree in Business, IT, Engineering, or related fields.
- You will be working closely with:SAP Account Teams: To collaborate on deal strategy and execution.
- Partner Delivery Management, Customer Success & Services Teams: To ensure seamless post-sales adoption and customer satisfaction.
- SAP Global Digital Content Factory: To leverage best-in-class assets for presales engagements.
- SAP Partners & Implementation Teams: To support customer transformations and ensure successful deployments.
- Professional Skills:Business Acumen.
- Customer-Centric Approach.
- Executive Engagement.
- Strategic Thinking.
- Effective Communication.
- Technology & Industry Expertise:SAP S/4HANA Public Cloud.
- Other Relevant/Competitive Cloud ERP & SaaS Solutions.
- Artificial Intelligence & Business AI.
- RISE with SAP & Grow with SAP.
- Role-Specific Competencies:Competitive ERP Positioning.
- Value-Based Selling & Customer Storytelling.
- Hands-on Solution Demonstrations.
- Overcoming Objections.
- Demand Generation Strategy.
- Cloud Strategy & Digital Transformation Advisory.
- Bring out your best
- SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.
- We win with inclusion.
- SAP s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone - regardless of background - feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.
- SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: [email protected].
- For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.
- Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements.
- Successful candidates might be required to undergo a background verification with an external vendor.
- AI Usage in the Recruitment Process For information on the responsible use of AI in our recruitment process, please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process.Please note that any violation of these guidelines may result in disqualification from the hiring process.
ประสบการณ์:
5 ปีขึ้นไป
ทักษะ:
Good Communication Skills, Negotiation, Problem Solving, English, Mandarin
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Achieve a monthly sales budget.
- Ensure that a boutique is operated under a clean and luxurious atmosphere.
- Supervise the housekeeper.
- Prepare all necessary Sales Reports and Stock Report, expense reimbursement, credit card slips submission, etc. to the head office, in the absence of Boutique Manager.
- Efficiently operate the POS system and make sure that all sales transactions correspond to the sales turnover generated on a daily basis.
- Inventory:Monitor and review stock level taken into consideration customer needs and trends, and advise Boutique Manager of any suggestions necessary to increase sales.
- Conduct daily audit of stock management including merchandise receipt, transfers and sales.
- Ensure that the watches and fine jewelry are kept safely in the vaults after the store has closed.
- Manage customers reservations and waiting lists of unavailable products.
- Personnel:Staff motivation and encouragement.
- Ensure that Customer Service Officer delivers a high standard of service to all customers.
- Responsible for leading the team with a good discipline and integrity.
- Collaborate with Retail Manager to develop an internal training /coaching programs on selling skills, product, customer service, marketing, and competitions.
- Ensure that the Sales Associates are well-groomed and deliver a premium-quality service to the customers and a daily basis and motivate sales staff as per guidelines given.
- Communication:Provide Retail Manager with reviews and updates on various issues relating to store/staff management matters and in order to facilitate improvement in store operation.
- Obtain prior approval from Retail Manager of any changes in store operating procedures or tasks deemed necessary.
- Marketing and customer relationship management:Handling customer complaints effectively.
- Create as much as possible loyalty/regular customers who will eventually turn to be VIPs.
- Brainstorm and support Retail Manager on any initiatives and implementations on in-store promotions and other CRM programs.
- ProfileBachelor s degree or higher in any fields.
- At least 5 years of working experience in selling luxury products.
- At least 2 years of working experience as an assistant boutique manager is preferred.
- Must be a good team player, pleasant, service oriented with good communication skills.
- Good computer operation.
- Professional requirementsSelling skill.
- Negotiation skill.
- Problem solving skill.
- Analytical thinking.
- LanguagesExcellent command of English and proficient in Mandarin is preferred.
- Company address
- The Swatch Group Trading (Thailand) Limited
- 4th Floor, M. Thai Tower, All Seasons Place
- 87 Wireless Road
- Pathumwan District
- TH-Bangkok 10330.
- Job Reference: SGTH00164
ประสบการณ์:
5 ปีขึ้นไป
ทักษะ:
Procurement, Salesforce, Compliance
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Develop an in-depth understanding of the patient journey to facilitate timely patient access to innovations through integrated multidisciplinary teams (MDTs).
- Serve as the primary point of contact for assigned accounts, ensuring effective communication and collaboration.
- Conduct regular business reviews to assess account needs, address challenges, and identify opportunities for growth.
- Negotiate contracts, access agreements, and strategic partnerships to maximize mutual value for GSK and its accounts.
- Micromarketing Strategy Implementation.
- Utilize data analytics, local market insights, and segmentation to design and execute micromarketing strategies tailored to specific accounts.
- Collaborate closely with cross-functional teams including marketing, medical affairs, market access, and CGA to ensure alignment between national strategies and local execution.
- Sales and Business Growth.
- Achieve or exceed sales targets for assigned oncology and hematology products within strategic accounts.
- Identify, develop, and leverage growth opportunities through innovative, customer-centric solutions.
- Monitor account performance metrics, analyze trends, and proactively adjust strategies to meet business objectives.
- Provide accurate and timely sales forecasts, account plans, and pipeline updates to the Business Unit Manager.
- Stakeholder Engagement.
- Build and maintain strong relationships with oncologists, hematologists, pharmacy directors, payers, and other healthcare professionals within key accounts.
- Serve as a trusted advisor by providing relevant clinical, scientific, and product insights that support decision-making.
- Represent GSK at oncology and hematology conferences, seminars, and industry events to enhance the company s visibility and reputation.
- Compliance and Ethical Standards.
- Ensure all activities comply with GSK policies, industry regulations, and applicable legal requirements.
- Promote ethical behavior and embody GSK s values of integrity, transparency, and patient focus in all engagements.
- Bachelor s degree in marketing, Business Administration, Communications, or a related field. An MBA or advanced degree is preferred.
- Minimum of 5-7 years of experience and doing current role as manager level, Significant commercial experience (typically 5+ years), with proven experience managing large or strategic accounts in pharmaceuticals, medical devices, healthcare distribution or related industries.
- Strong track record of achieving sales targets, negotiating complex contracts and growing business within key accounts.
- Direct experience in managing therapeutic areas relevant to the role, or in key accounts/SAM roles, is preferred.
- Deep understanding of healthcare customer types (hospitals, chains, distributors, payers), procurement processes, tendering and reimbursement environments.
- Excellent communication, presentation and influencing skills; comfortable engaging with senior executives and multi-disciplinary stakeholders.
- Strong commercial acumen, analytical skills and experience with account P&L, pricing strategies and forecasting.
- Proficiency with CRM systems (e.g., Salesforce, Veeva) and MS Office tools; experience with contract management and analytics platforms is beneficial.
- High level of integrity, commercial judgement and commitment to compliance.
- Work Location
- This role is based in Thailand and requires on-site presence with regular travel to meet key accounts. Hybrid working options may be available depending on business needs.
- Join us in this impactful role and help shape the future of GSK in Thailand.
- Why GSK?.
- Uniting science, technology and talent to get ahead of disease together.
- GSK is a global biopharma company with a purpose to unite science, technology and talent to get ahead of disease together. We aim to positively impact the health of 2.5 billion people by the end of the decade, as a successful, growing company where people can thrive. We get ahead of disease by preventing and treating it with innovation in specialty medicines and vaccines. We focus on four therapeutic areas: respiratory, immunology and inflammation; oncology; HIV; and infectious diseases - to impact health at scale.
- People and patients around the world count on the medicines and vaccines we make, so we re committed to creating an environment where our people can thrive and focus on what matters most. Our culture of being ambitious for patients, accountable for impact and doing the right thing is the foundation for how, together, we deliver for patients, shareholders and our people.
- We are committed to creating an inclusive workplace and providing equal opportunities for all applicants. We embrace an agile working culture across our roles, so if flexibility is important to you please discuss opportunities with our hiring team. If you need any adjustments to the recruitment process to help you demonstrate your strengths and capabilities, contact [email protected]. Please note this email is for adjustment requests only; for other enquiries please use our standard contact channels.
- Important notice to Employment businesses/ Agencies.
- GSK does not accept referrals from employment businesses and/or employment agencies in respect of the vacancies posted on this site. All employment businesses/agencies are required to contact GSK's commercial and general procurement/human resources department to obtain prior written authorization before referring any candidates to GSK. The obtaining of prior written authorization is a condition precedent to any agreement (verbal or written) between the employment business/ agency and GSK. In the absence of such written authorization being obtained any actions undertaken by the employment business/agency shall be deemed to have been performed without the consent or contractual agreement of GSK. GSK shall therefore not be liable for any fees arising from such actions or any fees arising from any referrals by employment businesses/agencies in respect of the vacancies posted on this site.
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Meet and exceed by providing consultation, sharing of knowledge, and make-up service to our customers.
- Responsible to work according to Hygiene rules and regulations.
- Implement Gift-wrap and products-trial in store.
- Provide the best service and experience through Sephora Attitude.
- Sales Management.
- Welcome customers in best grooming and uniform.
- Provide Consultant Services and suitable products to customers and after a comprehensive understanding of their need.
- Be able to give exceed expectation to customers with Link, Up and Cross sale techniques, where offers fit customer s need.
- Know daily and monthly sales target and retail KPIs and able to deliver.
- Training and development.
- Enroll and complete SEPHORA University s Basic training and examination.
- Know products well after participating and complete different training from Brand or Area trainer.
- Share best practice to other BAs and support each other for leaning and growing.
- Attend in-store training conducted by store leader.
- Zoning Management.
- Set-up and check merchandising presentations in responsible zone, and finish Replenishment timely.
- Ensure gondola and drawer cleanliness are maintained.
- Protect fix assets of company, like desk, chair, computer, etc.
- Cashiering.
- Attend assigned training and test to become a certified cashier by acknowledging company policy and procedures.
- Properly handle customer with their merchandising at cashier counter.
- Strictly follow up CRM policy and procedure to avoid any CRM fraud case happen to our customer.
- Stock Management.
- Support Store Manager to secure the shortage and Safety in store.
- Make a prompt statistic of soon-expired product and sell by FIFO.
- Participate in product receiving, transfer and inventory and make proper record for reference.
- Always keep stock room clean and tidy.
- We would love to hear from you if .
- Thai National.
- Minimum secondary school education.
- Service minded.
- Team player who enjoys working with others.
- Excellent communication skills.
- Experience related in this field is a plus.
- SEPHORA
- MAISONSephora s stores offer passionate beauty fans across the world a privileged freedom to touch and test products since 1969.
- The House provides a superior selection of quality products and always keeps pace with the latest trends.
- The house is built upon the exceptional talents of its beauty professionals who create a perfect environment for adventurous clients who want to experiment and learn.
- With the innovative range of products in the Sephora Collection, its distinctive stores and bold commitment to new ideas, the House is always able to surprise and delight its clients.
- At every touch point with its clients, in store and online, Sephora provides an unconventional approach which has made it the most loved beauty community in the world.
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- This role focuses on providing reliable second level technical support to customers and their IT teams. You will work largely independently, using established procedures and prior cases to resolve issues, while continuing to build your practical understanding of specialized technical concepts.
- The role involves troubleshooting and responding to technical questions related to product configuration, connectivity, installation, operating systems, upgrades, maintenance, and market data issues. You will work closely with internal teams and extern ...
- Support activities are primarily remote and follow consistent global tools and processes, though coordination of on site support may be required at times. Clear, accurate communication is essential, as is ensuring customers receive correct information and dependable outcomes.
- You are expected to understand common customer environments, including operating systems, Network, Servers, and supported products, and how these fit into customer workflows and integrations. Feedback from customers should be captured and shared to help improve products, services, and internal processes. You may also contribute to projects, releases, upgrades, technical onboarding, migrations, and maintenance activities hands on work that makes a real difference!.
- Flexibility is important in this role. You will take part in shift rotation, including weekends and public holidays, to support global customers and maintain service coverage across time zones.
- A university degree in Information Science, Information Technology, Computer Science, or a related field is preferred, along with relevant experience in technical support, systems administration, or a similar technical role.
- Equal Opportunity & Accommodation Statement.
- We are an equal opportunity employer and value diversity at all levels of the organization. Employment decisions are based on merit, qualifications, and business needs, without regard to race, color, religion, gender, sexual orientation, gender identity, age, disability, or any other protected status.
- If you require reasonable accommodations during the recruitment process or while performing the role, please let us know we are committed to providing an inclusive and accessible work environment for everyone.
- Senior Associate
- Join us and be part of a team that values innovation, quality, and continuous improvement. If you're ready to take your career to the next level and make a significant impact, we'd love to hear from you.
- LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth.
- Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership, Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions.
- Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce.
- We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone s race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.
- You will be part of a collaborative and creative culture where we encourage new ideas. We are committed to sustainability across our global business and we are proud to partner with our customers to help them meet their sustainability objectives. Our charity, the LSEG Foundation provides charitable grants to community groups that help people access economic opportunities and build a secure future with financial independence. Colleagues can get involved through fundraising and volunteering.
- LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives.
- Please take a moment to read this privacy notice carefully, as it describes what personal information London Stock Exchange Group (LSEG) (we) may hold about you, what it s used for, and how it s obtained, your rights and how to contact us as a data subject.
- If you are submitting as a Recruitment Agency Partner, it is essential and your responsibility to ensure that candidates applying to LSEG are aware of this privacy notice.
ประสบการณ์:
5 ปีขึ้นไป
ทักษะ:
Accounting, Excel, Power point
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Formulate and drive the overall wealth management strategy and business plan, including defining growth aspirations across key pillars: wealth segments, products, and sales channels.
- Align wealth management direction with the broader bank-wide strategy, fostering synergy across SCBX and the broader wealth business ecosystem.
- Design tailored wealth solutions and client experiences by leveraging data analytics and advanced digital capabilities to enhance customer value propositions.
- Develop and manage the operating model for wealth sub-segments, including customer engagement strategies and initiatives that support sustainable business growth.
- Lead strategic transformation and new business initiatives, acting as project manager to ensure timely delivery of core foundation and innovation projects targeting new segment opportunities.
- Bachelor s degree or higher in Business Administration, Finance & Banking, Accounting, Economics, or related fields.
- At least 5 years of experience in business strategy, business planning analysis, financial planning analysis, or related functions.
- Sound knowledge in customer segment, retail banking, investment and/or insurance product, wealth management business and ability to drive new project initiative is preferred.
- Critical thinker with strong problem-solving skill and excellent execution, possessing logical thinking, basic data analytics skills, effective communication and influencing abilities with individuals and groups, both within and outside the organization, coupled with good personality and interpersonal skills.
- Competent in MS. Office: Excel, Word, Power point and other big data management software, i.e. Power BI is a plus.
- We're committed to bringing passion and customer focus to the business.
- If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us.
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