เงื่อนไขการค้นหา

ทักษะ:

Database Development, Negotiation, Data Entry, Customer Relationship Management (CRM)

ประเภทงาน:

งานประจำ

• Conduct field surveys and collect information from retailers, workshops, service centers, dealers, and relevant outlets.
• Collect key information such as outlet type, segment (2W/4W), brands sold, product range, SAE grade, API specification, package size, and price range.
• Verify and regularly update outlet information to ensure accuracy, completeness, and up-to-date data.
• Prepare market mapping by area, province, and customer segment.
• Competitor & Market Intelligence.
• Collect information on competitor pricing, promotions, product specifications, and distribution activities.
• Monitor popular brands, products, and lubricant specifications in each market area.
• Gather information on customer behavior, preferences, and market demand.
• Prepare price benchmarking and competitor analysis to support sales strategy development.
• Customer & Outlet Database Development.
• Identify and collect information on potential customers, workshops, retailers, dealers, and distributors.
• Categorize outlets and customers by type, segment, area, and business potential.
• Expand the number of potential outlets and customers in the company database.
• Maintain accurate and up-to-date customer and outlet information in the CRM / Customer Database.
• Identify high-potential outlets and convert qualified prospects into sales opportunities.
• Market Visit & Sales Development.
• Plan and conduct regular market visits in Bangkok and BMR, with occasional visits to other provinces as assigned.
• Approach prospective customers, workshops, retailers, and dealers to introduce and promote Pertamina Lubricants products.
• Develop relationships with new and existing customers to expand PERTAMINA FASTRON and PERTAMINA ENDURO distribution.
• Present product information, promotions, pricing, and commercial programs to potential customers.
• Follow up with prospective customers and support the conversion of sales opportunities into actual orders.
• Record market visit results and collect feedback from distributors and outlets regarding products, prices, promotions, and customer requirements.
• Monitor product availability, brand visibility, and competitor presence at points of sale.
• Sales & Account Management.
• Achieve assigned sales volume, revenue, outlet development, and distribution targets.
• Support the Sales Domestic team to generate sales orders from assigned customers and market areas.
• Maintain regular contact with existing customers to encourage repeat orders and identify additional sales opportunities.
• Follow up on customer inquiries, quotations, promotions, product availability, and order status.
• Coordinate with the Sales Team and relevant internal departments to support order fulfillment and customer requirements.
• Develop new customers and increase product penetration within assigned territories.
• Monitor customer sales performance and propose actions to improve sales volume and product movement.
• Support promotional activities, product campaigns, and other sales programs implemented by the company.
• Database Management & Reporting.
• Record and update market and sales information in the company CRM / Customer Database.
• Maintain Outlet, Customer, Competitor, Product, and Price Databases.
• Record customer visits, sales opportunities, follow-up actions, and sales progress in the CRM.
• Prepare weekly and monthly Market Visit and Sales Activity Reports.
• Summarize market information related to market coverage, product preferences, pricing, competitor activity, and potential sales opportunities.
• Present key market findings, sales opportunities, and recommended actions to management.
• High Vocational Certificate (ปวส.) or higher in Business Administration, Marketing, Sales, Automotive, or related fields. Fresh graduates are welcome; experience in sales, automotive products, lubricants, spare parts, workshops, or related businesses will be an advantage.
• Able to travel within Bangkok, and Bangkok Metropolitan Region area.
• Comfortable with field sales, customer visits, prospecting, and approaching new customers.
• Able to work independently in the field.
• A valid driving license is required.
• Basic proficiency in Microsoft Excel, CRM systems, and data entry.
• Good communication, interpersonal, presentation, and negotiation skills.
• Target-oriented, proactive, responsible, well-organized, and willing to learn.
• Benefit.
• Incentive based on KPI.
• Flexible working hours.
• Travelling Allowance (Depends on position).
• Birthday Party.
• Annual Leave 17 days per year.
• Tax company issued.
• Social Security.
• Public holiday (more than 13 Days per year).

ประสบการณ์:

1 ปีขึ้นไป

ทักษะ:

Microsoft Office, Negotiation, Teamwork, English

ประเภทงาน:

งานประจำ

• วางแผนงานขายสินค้าและการกระจายสินค้ารวมถึงการวางแผนกระตุ้นการขายโดยกิจกรรมส่งเสริมการขาย ตามแผนกลยุทธ์และแผนงานที่แผนก Trade Marketing วางไว้.
• กระจายสินค้า ส่งเสริมการขาย และทำกิจกรรมทางการตลาดตามนโยบายและเป้าหมายที่บริษัทกำหนด.
• สร้างความสัมพันธ์ที่ดีกับร้านค้า เพื่อผลักดันสินค้าให้มีจำหน่าย.
• เปิดช่องทาง Food Chain & Sport ใหม่ โดยมีวัตถุประสงค์เพื่อให้ ช่องทาง Sport มีสินค้าทุกตราสินค้าของบริษัทจำหน่ายและครอบคลุมพื้นที่การขายที่รับผิดชอบ.
• ควบคุมการกระจายสื่อและวัสดุส่งเสริมการขาย (POSM) ให้เป็นไปตามมาตรฐานและนโยบายทางการตลาดของบริษัทฯ.
• ติดตาม รวบรวม ประเมินผลและวิเคราะห์ข้อมูลกิจกรรมต่างๆ ทั้งของบริษัทและของคู่แข่ง.
• วิเคราะห์และทบทวนแผนการการจัดกิจกรรมส่งเสริมการขายสินค้า ร่วมกับผู้บังคับบัญชา เพื่อพัฒนากิจกรรมและเพื่อสร้างโอกาสในการผลักดันยอดขายในครั้งต่อไป.
• ติดตามและประเมินความพึงพอใจในการบริการด้านส่งมอบสินค้าและบริการของกลุ่มลูกค้า ให้เป็นไปตามมาตรฐานที่วางไว้.
• เข้าเยี่ยมร้านค้าปลีก พื้นที่หลักเพื่อขายสินค้าตามเป้าหมายที่กำหนดรวมทั้งร้านค้าเปิดใหม่.
• สร้างความสัมพันธ์ที่ดีกับเจ้าของร้านค้าออนเทรด เพื่อผลักดันกิจกรรมการส่งเสริมการขาย และสร้างความเชื่อมั่นในภาพลักษณ์และคุณภาพของสินค้าต่อผู้บริโภค.
• กำหนดการจัดทำบริหารปัจจัยกระตุ้นการขาย เพื่อส่งต่อให้แผนก Trade Marketing สนับสนุนการจัดทำ.
• ให้ครบทุกร้านค้าที่รับผิดชอบ.
• ปริญญาตรีบริหารธุรกิจหรือสาขาที่เกี่ยวข้อง.
• ประสบการณ์ด้านการขาย 1 ปีขึ้นไป.
• สามารถสื่อสารภาษาอังกฤษได้ดี จะได้รับการพิจารณาเป็นพิเศษ.
• ประสบการณ์ในธุรกิจอาหารและเครื่องดื่มจะได้รับการพิจารณาเป็นพิเศษ.
• มีประสบการณ์ด้านการขายสินค้าในกลุ่มวัตถุดิบอาหาร แป้งสำหรับทำขนม.
• ประสบการณ์ในช่องทางการค้า Modern Trade/Traditional Trade/HoReCa Food Service จะได้รับการพิจารณาเป็น.
• พิเศษ.
• มีทักษะการบริการลูกค้าและการขายที่ดี.
• มีทักษะการนำเสนอที่ดี.
• สามารถใช้โปรแกรมคอมพิวเตอร์พื้นฐานได้ดี (Microsoft Office).
• ทักษะการเจรจาต่อรองและการแก้ปัญหาที่ดี.
• Plan sales, product distribution, and sales promotion activities in line with the strategic plans and trade marketing initiatives established by the Trade Marketing Department.
• Execute product distribution, sales promotions, and marketing activities in accordance with the company's policies and business objectives.
• Build and maintain strong relationships with retail customers to drive product availability and sales.
• Develop new Food Chain and Sports channels, ensuring that all company brands are available in the Sports channel and that distribution coverage is expanded across the assigned territory.
• Manage the distribution and placement of Point-of-Sale Materials (POSM) to ensure compliance with the company's marketing standards and policies.
• Monitor, collect, evaluate, and analyze market activity data, including both company and competitor activities.
• Review and analyze sales promotion plans with the supervisor to improve future promotional activities and identify opportunities to increase sales performance.
• Monitor and evaluate customer satisfaction regarding product delivery and service quality to ensure compliance with the company's service standards.
• Conduct regular visits to key retail outlets and newly opened stores to achieve sales targets and strengthen market presence.
• Develop and maintain strong relationships with on-trade customers to support promotional activities and enhance consumer confidence in the company's brand image and product quality.
• Plan and manage sales support requirements, and coordinate with the Trade Marketing Department to ensure adequate promotional support is provided for all assigned outlets.
• Bachelor's degree in business or related field.
• 1+ years of sales experience are preferred.
• Good command of English communication.
• Experience in Food and Beverage will be an advantage.
• Experience in Modern Trade / Traditional Trade/ HoReCa Food Service channels will be an advantage.
• Excellent customer service and sales skills.
• Good at both individual and teamwork.
• Good in Microsoft Office.
• Good negotiation and problem-solving skills.
• Have a personal car.
• Work Monday - Friday 09.00 - 18.00 hrs.
• Social Security.
• Group Health Insurance/Group Accident Insurance/Group Life Insurance (OPD 1,000 Baht and Dental Fee 3,000 Baht).
• Annual salary adjustment/ annual bonus.
• Phone bills/Transportation allowance.
• OT.
• Company Uniform.
• Birthday/New Year Party.
• Annual Holidays / Vacation Days (in case of remaining annual vacation days, it can be exchanged for diligence allowance).
• Vocational Skills Training Course.
• Employee's discount for company's product.
• เงินกองทุนประกันสังคม.
• ประกันชีวิต-สุขภาพ รวมค่าทำฟัน.
• วันหยุดประจำปี วันหยุดพักผ่อน วันหยุดลากิจ.
• งานเลี้ยงปีใหม่ งานเลี้ยงวันเกิด.
• ชุดยูนิฟอร์มพนักงาน.
• การอบรมพนักงานเพื่อพัฒนาความรู้และเสริมศักยภาพ.
• ซื้อสินค้าในราคาพิเศษ.
• เงินช่วยเหลือ กรณี งานมงคลสมรส,งานบวช,งานศพ,คลอดบุตร.
• โบนัสประจำปี (ขึ้นอยู่กับผลงานและผลประกอบการของบริษัท).

ทักษะ:

Microsoft Office, Enthusiastic, Negotiation, Recruitment, Power point

ประเภทงาน:

งานประจำ

• Commercial Execution & Revenue Growth: Define and execute territorial sales strategies to achieve targets for sales volume, Gross Margin Value Contribution (GMVC), and overall profitability. Target key accounts across logistics, transport, heavy machinery, and construction segments.
• Key Account & Distributor Management: Build long-term partnerships with major fleet operators, distributors, and commercial end-users. Oversee contract negotiations, pricing structures, margin controls, and annual commercial agreements.
• Technical-Commercial Solutions: Deliver tailored product and service solutions including engine oils, hydraulic fluids, transmission fluids, and greases leveraging services like ANAC (In-service Oil Analysis) to increase fleet uptime. Conduct site assessments alongside technical sales specialists to resolve operational challenges for key clients.
• Market Intelligence & CRM: Conduct competitor analysis, track market trends, and report account activity. Provide reliable monthly demand forecasts to ensure supply chain alignment and optimal inventory levels.
• Technical Knowledge: Deep understanding of heavy-duty engine oil standards (API, ACEA, OEM approvals), hydraulic systems, and fleet maintenance practices.
• Key Skills: Strategic thinking, strong negotiation capabilities, proficient CRM tracking (SALSA/Dynamics), and excellent stakeholder communication.
• Compliance: Ensure full adherence to TotalEnergies' Quality, Health, Safety, and Environment (QHSE) guidelines, anti-corruption rules, and safety protocols across all sales activities.
• What we're looking for.
• Bachelor's degree or higher in Engineering, Sciences or related fields. Master appreciated.
• Minimum 8-year experience in Sale or Marketing with product knowledge within Heavy Duty Vehicle, Fleet, Construction Equipment, Agriculture, Commercial Vehicle, or related industries.
• Sales experience for driving B2C market with proven success in developing a profitable business.
• Proven track record of developing and winning new business opportunities.
• Experience in leading a team and excellent leadership skills appreciated.
• Good organization skills, meticulous, and team player. Punctual with assigned tasks. Loyal to company and customers.
• Excellent communication and training skills with customers, team members, and suppliers. Excellent business ethics.
• Strong interpersonal skills and ability to build a constructive relationship with workshop.
• Good knowledge of Project Delivery, Generating Insights and Managing Customer Experience.
• Strong skills in Selling & Negotiations, Channel Management, Customer Value Proposition, Commercial and Economic Acumen, Pricing and Exposure Management, and Contract Management.
• Existing network within fleet, transportation, construction, agriculture, or OEM sectors would be an advantage.
• Excellent communication, presentation, negotiation, and relationship-building skills with good command of both Thai and English.
• Proficient in CRM systems and Microsoft Office applications, especially Excel and PowerPoint.
• Possess a valid driving license and own vehicle, with willingness to travel extensively within assigned territories.
• Self-motivated, results-oriented, and able to work independently while collaborating effectively with cross-functional teams.
• What we offer.
• At TotalEnergies Marketing (Thailand) Co., Ltd., we are committed to supporting our employees' professional growth and personal well-being. We offer a competitive salary package commensurate with experience and performance. Our benefits include opportunities for continuous learning and development through training programs and industry certifications. We foster a collaborative work environment where innovation and excellence are valued. We provide health and wellness initiatives, competitive leave entitlements, and career progression opportunities within a global energy company. We believe in recognizing and rewarding outstanding performance and contribution to our success. Our flexible approach to work allows for a healthy work-life balance, and we encourage our team members to discuss their individual needs and career aspirations with management.
• About us.
• TotalEnergies Marketing (Thailand) Co., Ltd. is part of the TotalEnergies group, a global leader in energy production and provision. We are committed to providing high-quality automotive lubricants and petroleum products that meet the exacting standards of our customers. With a strong presence across Thailand and the region, we combine technical excellence with customer-centric service delivery. Our company is dedicated to sustainability, innovation, and creating long-term value for our customers, employees, and stakeholders. We operate with integrity and transparency, and we are proud of our reputation for quality products and dependable service in the Thai automotive market.
• Ready to join our team?.
• If you are an enthusiastic sales professional and a passion for the automotive sector, we would like to hear from you. Please submit your CV, a cover letter, and any relevant certifications to our recruitment team. Apply now to become part of TotalEnergies Marketing (Thailand) Co., Ltd. and advance your career in the energy sector.

ประสบการณ์:

5 ปีขึ้นไป

ทักษะ:

Data Analysis, Purchasing, SAP, English

ประเภทงาน:

งานประจำ

• Perform with all sale activities and ensure to drive sale to achieve with sale target.
• Follow up procedure of Sales Record and Sales Report.
• Explore and analyze competitors' retail shops and others to develop and improve sale strategy.
• Deliver excellent service to ensure high levels of customer satisfaction.
• Manage sale team to meet.
• sales objectives.
• by training and mentoring staff, not limited to new and current product training or presentation.
• Undertake shop administration duties such as managing budgets and updating financial reports.
• Ensure that all sales and marketing strategies and executions are implemented in time and properly.
• Follow up plan of monthly check stock as correctly and on time.
• Monitor annual sales strategy and quarterly targets and prepare reports, annual budgets, and submits regular sales forecast.
• Manage with suppliers, purchasing, finance, and other related functions for any documents or contracts with the support of Sales & Marketing Team Lead.
• Build up a professional and competent sale team as well as foster motivation and improve staff performance and establish training program and implementation.
• Bachelor or Master's Degree in business administration or relevant field.
• Minimum 5 years of exp. in Sales for Retail Furniture or Home & Décor Business.
• Experience in Retail of Luxury Furniture and Home Decoration.
• Powerful leading skills and business orientation.
• Analytic mind and familiarity with data analysis principles.
• English language skills (reading, speaking, writing).
• Experienced in SAP, MS Excel Advance: Pivot Table, V-Lookup, Macro.

ประสบการณ์:

3 ปีขึ้นไป

ทักษะ:

Recruitment, Salesforce, Cloud Computing, English, Thai

ประเภทงาน:

งานประจำ

• About the Role.
• The Client Services Lead acts as the central point of coordination between the customer, the Sales team, and the Delivery/Service team. This role owns the customer relationship post-sale ensuring contract terms are tracked and fulfilled, customer satisfaction stays high, renewal opportunities are protected, and any risk signals (delivery gaps, dissatisfaction, scope changes) are surfaced to Sales early enough to act on. This is not a technical delivery role; it's a relationship and coordination role ...
• Customer-facing Serve as the customer's primary point of contact for contract and service-related matters (excluding day-to-day technical delivery issues, which route to the Delivery team) Build and maintain strong relationships with key customer stakeholders to understand their evolving needs and priorities Proactively check in with customers to gauge satisfaction, address concerns, and reinforce the value being delivered Manage contract lifecycle events renewals, amendments, scope changes, expirations ensuring the customer experiences no service gaps Sales-facing Alert the Sales team early to renewal risk, expansion opportunities, or dissatisfaction signals so they can engage the customer proactively Provide Sales with account context (usage patterns, satisfaction trends, open issues) to support upsell/cross-sell and renewal conversations Support contract renewal discussions jointly with Sales, acting as the relationship continuity between initial sale and ongoing service Delivery-facing Act as the customer's advocate within Delivery, communicating customer priorities, concerns, and feedback to the service/delivery team Track SLA adherence and service commitments against the contract, flagging gaps before they become customer-facing issues Coordinate with Delivery on service reviews, issue resolution timelines, and status updates the customer needs Contract & Reporting Maintain accurate records of contract terms, renewal dates, and key account milestones Prepare periodic account health reports/dashboards for internal stakeholders (Sales, Delivery, Management) Monitor renewal pipeline and flag at-risk accounts with lead time sufficient for intervention.
• Bachelor's degree in Business Administration, Marketing, IT, or related field 3-5+ years of experience in client services, account management, customer success, or a similar customer-facing coordination role IT/technology services industry preferred Strong communication and stakeholder management skills; comfortable being the "translator" between commercial, delivery, and customer language Experience with contract lifecycle management (renewals, SLAs, scope tracking) Proven ability to work cross-functionally with Sales and Delivery/Operations teams Good command of English (written and spoken); Thai fluency required for local customer engagement Familiarity with CRM/ticketing tools (Salesforce, ServiceNow, or similar) is a plus Workplace type: About NTT DATA NTT DATA is a $30+ billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. Our consulting and industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 70 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is part of NTT Group, which invests over $3 billion each year in R&D. Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today. Third parties fraudulently posing as NTT DATA recruiters NTT DATA recruiters will never ask job seekers or candidates for payment or banking information during the recruitment process, for any reason. Please remain vigilant of third parties who may attempt to impersonate NTT DATA recruiters whether in writing or by phone in order to deceptively obtain personal data or money from you. All email communications from an NTT DATA recruiter will come from an @nttdata.com email address. If you suspect any fraudulent activity, please contact us.

ประสบการณ์:

3 ปีขึ้นไป

ทักษะ:

English

ประเภทงาน:

งานประจำ

• Study term of service, competitor information, market potential, shipping line, airlines in term of service, warehouse scope of service and prepare the company presentation..
• Ensure focused on sales hunting and service both Air Freight and Sea Freight..
• Approach (visit, call, email, etc) the customers both new customers and existing customers in purpose of achieve the customer requirement (quotation, SOP, etc) prior to offering service..
• Provide quotation and follow up for feedback..
• Handle airfreight, sea freight RFI, RFQ, RFP and sales inquiries from customers..
• Business implementation and operational follow-ups with KWE oversea offices including CSM..
• Set up and attend conference calls with oversea counterpart to discuss sales development, QBR, etc as and when it is necessary..
• Education: Bachelor s Degree in Business, Marketing, International Business, Logistics or related fields..
• Year of experience: At least 3 years of Freight Forwarding outside Sales experience. (Previous experience in Airfreight Sales is preferred).
• Good personality..
• Fluent in English, both of written and spoken..
• Proficient in Microsoft Office (Excel, Word and PowerPoint)..
• Excellent communication and presentation skills..
• Ability to lead a sale team..
• Dedication to providing great customer service..
• Strong negotiation, decision problem solving and interpersonal skills..
• Having good of leadership skill and ability to motivate, management sales team..
• Own car and driving license is a must..
• English Ability Allowance (based on TOEIC score).
• Provident fund.
• Health Insurance.
• Group life insurance.
• Annual bonus.
• The salary increment.
• Grant for Wedding.
• Funeral Assistant.
• Annual Vacation.
• Fuel expense.
• Car Insurance Premium.
• SIM Mobile Phone..
• Working Hours: Mon-Fri 8:30-18:00.
• Working location: KWE-HQ at Ratchadapisek Rd., Near Lat Phrao Station (MRT Blue Line, BTS Yellow Line).

ประสบการณ์:

1 ปีขึ้นไป

ทักษะ:

Negotiation, Salesforce, Cloud Computing, Customer Relationship Management (CRM)

ประเภทงาน:

งานประจำ

• Taking care and managing B2B selling activities on Enterprise customers focusing on Enterprise S Omnichannel which majority located in BMA central and east region through client's relationship and sale management to achieve the revenue and key financial targets.
• Actively contact, pitch, and close sales with designated Small Enterprise (Size S) accounts from the assigned database; drive and secure new revenue streams to achieve corporate sales targets (KPIs).
• Proactively monitor, follow up, and negotiate contract renewal terms with existing accounts in the portfolio prior to contract expiration; build strong client relationships to retain base revenue and minimize churn rate.
• Manage and protect commercial interests within the existing customer base regarding contract modifications, including adding new services (Add), coordinating relocation and contract restructuring (Move), and upgrading packages (Change).
• Focus on upselling and cross-selling initiatives to expand contract value, maximize Share of Wallet, and increase Average Revenue Per Account (ARPA) on customers' ICT spending with the company's products and services.
• Collaborate with cross-functional teams as needed to best position the company's products and services, ensure smooth service delivery, and maintain overall customer management to attain the highest level of customer satisfaction.
• Collaborating with cross functional team as needed to best position company's product and services.
• Bachelor's Degree in Business Administration, Marketing, Information Technology, Computer Science, or a related field.
• At least 1-3 years of experience in B2B Sales, Corporate Sales, or Account Executive roles; experience in Telecom, IT, Internet, Cloud, or SaaS industries is highly preferred.
• Certified Professional Salesperson (CPSP) or any accredited professional B2B sales training certificates is a plus.
• Strong skills in high-volume outbound calling to generate leads and qualify prospects quickly; possess sharp negotiation skills to successfully close smaller-scale deals over the phone.
• Proficient in consultative selling for large-scale deals; capable of securing appointments and presenting complex solutions face-to-face to executive-level decision-makers and enterprise clients.
• Proven ability to manage and grow an existing client portfolio; skilled in proactive contract renewals to maximize client retention, while driving revenue expansion through strategic upselling and cross-selling. Attentive to detail when handling Add, Move, Change processes.
• High discipline in utilizing CRM platforms (e.g., Salesforce) to log call histories, update customer insights, and accurately track the sales pipeline to ensure timely and effective follow-ups.

ประสบการณ์:

3 ปีขึ้นไป

ทักษะ:

Business Development, Project Management, Microsoft Office, Service-Minded, Multitasking, Recruitment, Negotiation

ประเภทงาน:

งานประจำ

• Bangkok, Bangkok, Thailand.
• สมัครงาน.
• หรือแนะนำผู้อื่น.
• ตำแหน่งที่เปิดรับ.
• Franchise Sale Section Manager.
• รายละเอียดตำแหน่ง Franchise Sale Section Manager.
• Responsible for driving franchise sales growth by managing the entire franchise development process, from lead generation and qualification through franchise agreement execution. The role serves as the primary point of contact for prospective franchise investors, providing business consultation, evaluating investment readiness, presenting franchise opportunities, and guiding prospects throughout the decision-making journey.This position plays a critical role in supporting the company's franchise expansion strategy by ensuring a high-quality investor experience, maintaining an effective sales pipeline, and identifying franchise partners who align with the company's brand values, operational standards, and long-term growth objectives.
• Franchise Sales & Business Development.
• Manage and nurture franchise sales opportunities from initial inquiry to franchise agreement signing.
• Conduct qualification calls and assess prospective franchisees based on financial capability, business experience, operational involvement, and strategic fit.
• Present franchise investment opportunities, business models, support systems, financial requirements, and growth potential to prospective investors.
• Identify investor needs and provide tailored recommendations regarding franchise ownership opportunities.
• Build and maintain a strong pipeline of qualified franchise prospects.
• Achieve franchise sales targets and expansion goals established by the company.
• Develop and maintain relationships with investors, entrepreneurs, and business partners.
• Lead Management & CRM Administration.
• Maintain accurate and up-to-date records of all prospects within the CRM system.
• Track and manage leads throughout each stage of the franchise sales funnel.
• Monitor conversion rates and identify opportunities to improve sales effectiveness.
• Generate weekly and monthly pipeline reports, sales forecasts, and lead status updates.
• Ensure timely follow-up and communication with all prospective franchisees.
• Franchise Qualification & Evaluation.
• Conduct preliminary assessments of potential franchisees, including financial readiness, business mindset, management capability, and operational commitment.
• Evaluate proposed franchise locations and coordinate with internal teams for site assessment when required.
• Support the franchise selection process and provide recommendations regarding candidate suitability.
• Ensure prospective franchisees understand the company's operational standards, expectations, and investment requirements.
• Franchise Events & Investor Engagement.
• Support franchise seminars, roadshows, exhibitions, Discovery Days, and franchise recruitment activities.
• Coordinate event registrations and manage attendee follow-up activities.
• Represent the company professionally during investor meetings, presentations, and franchise-related events.
• Develop relationships with prospective investors and strategic business communities.
• Internal Coordination & Project Support.
• Collaborate closely with Operations, Training, Marketing, Finance, Legal, Construction, and other relevant departments throughout the franchise development process.
• Coordinate documentation, application processing, and approval procedures.
• Support franchise onboarding and store opening preparation activities.
• Ensure a smooth transition from sales conversion to franchise operations and training teams.
• Customer Relationship Management.
• Build trust and maintain long-term relationships with prospective franchisees and investors.
• Respond to inquiries, concerns, and objections professionally and effectively.
• Act as a brand ambassador and communicate the company's vision, values, and business opportunities.
• Deliver a positive and professional investor experience throughout the franchise acquisition journey.
• Gender.
• Male or Female.
• Education.
• Bachelor's Degree or higher.
• Field of Study.
• Business Administration.
• Marketing.
• Management.
• Sales.
• Economics.
• Or other related fields.
• Work Experience.
• Minimum 3-5 years of experience in Franchise Sales, Business Development, B2B Sales, Property Sales, Retail Expansion, Business Consulting, or related industries.
• Experience working with franchise businesses, retail chains, food & beverage brands, or multi-unit operations is highly preferred.
• Experience dealing with investors, business owners, or high-value clients will be an advantage.
• Proven track record in sales, relationship management, or business development is preferred.
• Other.
• Business & Commercial Skills.
• Strong understanding of business operations, investment concepts, and financial fundamentals.
• Ability to discuss ROI, investment structures, and business opportunities with prospective investors.
• Strong commercial mindset with the ability to identify growth opportunities.
• Communication & Relationship Skills.
• Excellent communication, presentation, negotiation, and interpersonal skills.
• Ability to build credibility and maintain professional relationships with investors and business partners.
• Confident in conducting presentations and business discussions.
• Organizational Skills.
• Strong project management and multitasking abilities.
• Ability to manage multiple prospects and projects simultaneously.
• Strong attention to detail and follow-through.
• Technical Skills.
• Proficient in Microsoft Office, Google Workspace, and CRM platforms.
• Ability to analyze sales data, pipeline performance, and conversion metrics.
• Personal Attributes.
• Service-minded and customer-focused.
• Proactive, self-motivated, and results-oriented.
• Strong sense of ownership and accountability.
• Willingness to learn and grow within the Franchise Development field.
• Able to travel occasionally for investor meetings, franchise events, and site visits.
• สมัครงาน.
• หรือแนะนำผู้อื่น.
• แชร์.
• Facebook.
• Line.
• LinkedIn.
• X (Formerly Twitter).
• Whatsapp.
• Email.

ประสบการณ์:

2 ปีขึ้นไป

ทักษะ:

Business Development, Enthusiastic, Negotiation, English, Italian

ประเภทงาน:

งานประจำ

• Benefits and Perks: Information about health insurance, or other company benefits.
• Company Culture: A brief description of the company culture and work environment.
• Equal Opportunity Statement: An equal opportunity statement can affirm your company's commitment to diversity and inclusion.
• We are currently seeking a Sales Executive with a minimum of 2-5 years of experience in the Freight Forwarding industry. The successful candidate will have a proficient command of English, a comprehensive understanding of the logistics business, and the ability to manage multiple customer accounts.
• About the Employer: Over 120 Years old Savino Del Bene are an Italian, medium sized freight forwarder with a global footprint of +308 branches in over 60 countries - privately owned, process strong and with a rich history and corporate culture Savino Del Bene are well positioned to continue on a path of growth for the next 120 Years.
• Conduct field sales and promote the company's services, which include customs brokerage, freight forwarding (Air & Ocean + Road), warehousing.
• Identify, approach, and convert new business prospects.
• Present detailed, tailored introductions to prospects promoting the company.
• Maintain positive relationships with clients to ensure repeat sales and foster long term partnerships.
• Communicate and respond to commercial enquiries from prospects, customers.
• Prepare and submit Monthly and Weekly reports.
• A minimum of 1-5 years' work experience in the Freight Forwarding industry.
• Comprehensive knowledge and experience in freight forwarding, Air, Ocean, Road, customs brokerage, logistics, distribution, and documentation.
• Preference for candidates who come with a portfolio of known prospects and customers.
• Dynamic and ambitious, with the initiative to think outside of the box.
• Ability to self-manage, control multiple accounts, and sometimes work under pressure.
• Hands-on experience with pricing and quotations.
• Experience in preparing sales campaigns, flyers, and direct marketing.
• Experience in developing and executing department, company goals and objectives.
• Proficient command of spoken/written English.
• Strong commercial and negotiation skills with a proven track record and ability to convert a sale.
• Excellent presentation skills, both one-on-one or to an audience.
• Ability to engage with stakeholders of all levels, both internal and external.
• Service-oriented mindset, enthusiastic, and positive can-do attitude.
• Team mindset, open to learning, and cooperative in a team environment across multiple internal departments.
• Willingness to travel domestically and internationally as required.
• Own car, valid driver's license.
• Salary Negotiable (Depend on Experience).
• Additional Information.
• Career Level.
• Entry Level to Mid-Level.
• Degree.
• Yr(s) of Exp.
• 2-5 years' work experience.
• Employment Type.
• Full Time, Permanent.
• Company Website.
• www.savinodelbene.com.
• Job Function.
• Transportation & Logistics > Freight Forwarding.
• Sales, CS & Business Development> Account Servicing.
• Sales, CS & Business Development> Sales Management.

ทักษะ:

Business Development, Public Relations, Microsoft Office, Problem Solving, Negotiation

ประเภทงาน:

งานประจำ

• Position Summary: As a member of the professional staff, contributes specialized knowledge and skill in a discipline (e.g. Accounting, Finance, Human Resources, Information Resources, Operations Planning & Support, Sales & Marketing) area to support team and/or department business objectives. Works under limited supervision, but within established guidelines, producing and analyzing more complex business information to assist in the decision-making process. Responsible for selection, supervision and development of staff in accordance with company policies and procedures. Specific.
• Understand and support the Marriott Vacation Club Vision "To be the preferred provider of vacation ownership and personalized vacation experiences." Contribute to the success of the Vision by being a source of influence. Ensure excellent customer service is provided to Owners and guests by effectively managing team which includes but is not limited to: ensuring productivity standards are met, identifying and fulfilling associate's informational, equipment and motivational needs and monitoring all communication processing. Develop associates by providing ongoing growth, development and educational opportunities throughout all levels of Owner Services. Utilize strategic planning to continually benchmark current state and plan for future enhancements and improvements. Work independently; quickly analyze problems and formulate plans to overcome challenges and to complete work with expediency and a high degree of quality. Make sound and logical decisions and choose appropriate courses of action based on the parameters of the situation; use problem-solving tools and empowerment. Support an ongoing effort to improve center and department operations through personal action and by contributing ideas that promote the department's and the Center's mission. This position will manage the Asia Pacific Owner Services operation in Singapore by ensuring owners receive the highest level of service while conducting their vacation planning, to assist in loan, Maintenance fee and Club Dues servicing and to integrate the Owner Services team with the MVCI Asia Pacific sales team and goals to generate reloads and owner referrals. Also, to work with the corporate departments, sites and international offices to ensure owners in Asia Pacific receive the proper level of service in their language of choice. CORE WORK ACTIVITIES Expected Contribution: Develops operating plans and workable business processes for own department in alignment with function strategy. Manages larger business processes and/or projects, setting priorities and measurable objectives, monitor and report on the process, progress and results. Typically influences work of cross-functional or extended teams. Responds to, solves and makes decisions on business requests that have broader department impact and/or moderate risk. Presents alternative solutions to business issues by leveraging the broader organization. Works to enhance the organization's capabilities through effective staffing and development of others by: Anticipating staffing requirements by comparing business needs with strengths and weaknesses of existing staff. Coaching own team to collaborate with others. Using appropriate MVW interviewing tools to hire the best people available from inside or outside. Establishing goals and delegating tasks appropriately. Providing timely coaching and feedback Making and rewarding distinctions in performance. Engaging in progressive disciplinary processes, when appropriate. Anticipating future needs of members & owners, and translating same into development and training plans for the Owner Services team Assists team leaders, senior associates in achieving business results by: Acting in a consultative fashion to implement programs impacting the broader organization. Assisting in the development and communication of broader organizational goals. Achieving results against budget within scope of responsibility. Taking calculated risks to move the department or team forward. Developing and using systems to organize and keep track of information. Balancing the interests of own group with the interests of the organization. Working with others to identify and remove barriers to success. Demonstrates an awareness of personal strengths and areas for improvement and acts independently to improve and increase skills and knowledge. Performs other duties as appropriate. Specific Expected Contribution: Meet or exceed Owner and customer expectations through management of associates. This includes: Ensure the office is adequately staffed based on long and short term planning, and Advisors and team members are answering calls and responding to correspondence in a timely and efficient manner according to MVCI Asia Pacific standards and goals Monitoring associate's customer and Owner interaction to provide feedback for improvement or positive reinforcement. Responding to customers and Owners on escalated issues, complaints and compliments. Develop and maintain quality and consistency standards for the Owner Services department in accordance to the departmental standard. Manage associate productivity levels in relation to department goals and averages. Achieved by: Encourage and reinforce appropriate behavior Successfully resolve group or interpersonal conflicts Provide developmental opportunities as well as support to motivate Owner Services associates of Marriott Vacation Club Asia Pacific Develop a team and collaborate with counterpart to focus on delivering outstanding service to the Customer following the guiding principles of the Customer Relationship process. Ensure all Owners Services associates are trained to assist all inquiries from owners regarding vacation services and finance questions To train and to instruct other members of the department and the operation by passing along skills and information to assist them in their development and advancement. Business Partner and Communication Actively partner with in Owner Services Global Leadership team to ensure that updated service standards and information are developed, adhered to and properly executed to MVCI Asia Pacific owners in Asia Work with the Business Development, Sales department, iPSM, Customer Administration and Financial Services to develop seamless owner service from the sale process to Owner Services. Take the lead in bringing key members from each of these areas together to resolve or develop better methods of taking care of Owners. Work with Systems/Business Development Department to ensure smooth transition for any and all systems changes and enhancements that impact Owner Services Training & Development Assume responsibility for all Training initiatives, including management of Training Executives in Singapore and Bangkok. Collaborate with the AVP, Global Training team as well as local trainers to create, implement and oversee the Singapore Owner Services training programmes and application systems to support individual and organisational performance Conduct individual needs analysis and develop plans that outline training approaches to meet objectives. Coordinate and, if appropriate, deliver training programmes such as new hire orientation, technical skills training and co-ordinate cross department training Share knowledge, innovations and best practices with associates Serve as a personal role model of the change expected of other associates Tracks and reports all training and related expenses against training budget. Partner with Training Executives to periodically review the training regime and material for new hires as well as on-going training with Manager/Director Supervises the regional training team in ensuring training are delivered in the most effective manner Oversees training and development plan for the Singapore Owner Services team Call Centre Operations Keep current on all systems as it relates to owner support. These systems include but are not limited to Timeshareware, MARSHA, Marriott Rewards, iServices and Siebel, CRIS. Acquire and develop industry and cultural knowledge and apply to business practices which also include review and develop incentives that drive efficiency and productivity of the team. Responsible for shaping and executing the short -range strategy of the Marriott Vacation Club Asia Pacific's Owner Services operations. Track stats, trends and overall success of the VOA program. Provide detailed feedback and accurate reports in each required area. Develop and implement telephone monitoring guidelines, side-by-side phone evaluation, and service assessment procedures and performance standards. Associate Relations To provide clear direction and priorities and to clarify.
• roles and responsibilities, fostering collaboration teamwork. Responsible in creating an environment of highly engaged associates achieving highest possible Owner Satisfaction for all AP owners. Lead and implement associate relations initiatives and activities Manage and participate in committees/functions designed to enhance the work place for associates, such as: Cross training. Management meetings Department/team meetings and huddles Associate Recognition. Other organized management functions and/or activities. Collaborate with AVPs of Owner Services and Finance to manage operating budget and Capital Expenditure budget for the department Work with the AVP, Owner Services to analyse and provide key data to anticipate future business trends and make appropriate decisions to minimize costs and enhance the servicing experience for Owners. Establish good local business and social relationships within the community; participate in activities related to public relations Interact, understand and coordinate all related service delivery based on the various Asian cultural environment To maintain a clean, neat well organized work place from clutter which projects a professional atmosphere and which supports the general goals of the department and Marriott Vacation Club Asia Pacific which is to be a preferred employer and a provider of a desirable work place. To create an ongoing effort to improve the centre and the department through personal action and by contributing ideas to support the improvement effort. Work to maintain high morale among team in a permanent WFH environment Performs other duties as appropriate. COMPETENCIES Fundamental competencies required for accomplishing basic work activities MANAGEMENT COMPETENCIES Leadership Adaptability - Determines how change impacts self and others; displays flexibility in adjusting priorities; and communicates both the reasons for change and how it impacts the workplace. Communication - Customizes approach to conveying complex information and ideas to others in a convincing and engaging manner; appropriately interprets verbal and non-verbal behavior; and models active listening to ensure understanding. Problem Solving and Decision Making - Models and coaches others on breaking complex issues into manageable parts, identifying and evaluating alternatives and their implications before making decisions, and involving and gaining agreement from others when making key decisions. Professional Demeanor - Exhibits behavioral styles that convey confidence and command respect from others; makes a good first impression and represents the company in alignment with its values. Managing Execution Building and Contributing to Teams - Leads and participates as a member of a team to move the team toward the completion of common goals while fostering cohesion and collaboration among team members. Driving for Results - Sets high standards of performance for self and/or others; assumes responsibility for work objectives; initiates, focuses, and monitors the efforts of self and/or others toward the accomplishment goals; proactively takes action and goes beyond what is required. Planning and Organizing - Gathers information and resources required to set a plan of action for self and/or others; prioritizes and arranges work requirements for self and/or others to accomplish goals and ensure work is completed. Building Relationships Coworker Relationships - Interacts with others in a way that builds openness, trust, and confidence in the pursuit of organizational goals and lasting relationships. Customer Relationships - Develops and sustains relationships based on an understanding of customer needs and actions consistent with the company's service standards. Global Mindset - Supports employees and business partners with diverse styles, abilities, motivations, and/or cultural perspectives; utilizes differences to drive innovation, engagement and enhance business results; and ensures employees are given the opportunity to contribute to their full potential. Generating Talent and Organizational Capability Organizational Capability - Evaluates and adapts the structure of team assignments and work processes to best fit the needs and/or support the goals of an organizational unit. Talent Management - Provides guidance and feedback to help individuals develop and strengthen skills and abilities needed to accomplish work objectives. Learning and Applying Professional Expertise Applied Learning - Seeks and makes the most of learning opportunities to improve performance of self and/or others. Business Acumen - Understands and utilizes business information to manage everyday operations and generate innovative solutions to approach team, business, and administrative challenges. Technical Acumen - Understands and utilizes professional skills and knowledge in a specific functional area to conduct and manage everyday business operations and generate innovative solutions to approach function-specific work challenges Personnel and Human Resources Knowledge of principles and procedures for personnel recruitment, selection, training and development, compensation and benefits, labor relations and negotiation, and personnel information systems. Compensation and Benefits - The knowledge of principles, regulatory laws, and application of human resources compensation and benefit methods, including workers compensation and work accident procedures. Associate Relations - Knowledge of the broad range of relationships that could impact an employee, employer, or applicant. This includes knowledge of federal and state laws, company policies and practices, and ethical obligations to investigate, evaluate, and recommend an appropriate resolution to an employee or labor relations complaint. Recruitment and Hiring - Ability to recruit, interview, and hire qualified candidates. This includes knowledge of best practices for each stage of the selection system. Training - The ability to perform training needs assessment analysis, develop training programs, and effectively delivering training modules to employees. Payroll - Knowledge of principles and application of human resources hourly and management payroll methods and practices.
• Education and Training - Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects. Computer Skills - The ability to use HRIS Systems (working knowledge of tools and processes for monitoring and evaluating personnel data), ability to use PeopleSoft software, and ability to use Microsoft Office (excel, word, access, and outlook). Basic Competencies - Fundamental competencies required for accomplishing basic work activities. Basic Computer Skills - Uses basic computer hardware and software (e.g., personal computers, word processing software, Internet browsers, etc.). Mathematical Reasoning - Demonstrates ability to add, subtract, multiply, or divide quickly, correctly, and in a way that allows one to solve work-related issues. Oral Comprehension - Demonstrates ability to listen to and understand information and ideas presented through spoken words and sentences. Reading Comprehension - Demonstrates understanding of written sentences and paragraphs in work-related documents. Writing - Communicates effectively in writing as appropriate for the needs of the audience. PREFERRED QUALIFICATIONS.
• Education.
• University Degree Related Work Experience 6-10 years of experience in a management position in the customer service sector Managerial experience and knowledge in a call center and skills with managing the training and development function Strong organization and communication skills People management and development skills Ability to work with multiple stakeholders and rapid change Others Communication (verbal/written) in English & other languages (business level) Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.

ทักษะ:

Business Development, Public Relations, Microsoft Office, Problem Solving, Negotiation

ประเภทงาน:

งานประจำ

• Position Summary: As a member of the professional staff, contributes specialized knowledge and skill in a discipline (e.g. Accounting, Finance, Human Resources, Information Resources, Operations Planning & Support, Sales & Marketing) area to support team and/or department business objectives. Works under limited supervision, but within established guidelines, producing and analyzing more complex business information to assist in the decision-making process. Responsible for selection, supervision and development of staff in accordance with company policies and procedures. Specific.
• Understand and support the Marriott Vacation Club Vision "To be the preferred provider of vacation ownership and personalized vacation experiences." Contribute to the success of the Vision by being a source of influence. Ensure excellent customer service is provided to Owners and guests by effectively managing team which includes but is not limited to: ensuring productivity standards are met, identifying and fulfilling associate's informational, equipment and motivational needs and monitoring all communication processing. Develop associates by providing ongoing growth, development and educational opportunities throughout all levels of Owner Services. Utilize strategic planning to continually benchmark current state and plan for future enhancements and improvements. Work independently; quickly analyze problems and formulate plans to overcome challenges and to complete work with expediency and a high degree of quality. Make sound and logical decisions and choose appropriate courses of action based on the parameters of the situation; use problem-solving tools and empowerment. Support an ongoing effort to improve center and department operations through personal action and by contributing ideas that promote the department's and the Center's mission. This position will manage the Asia Pacific Owner Services operation in Singapore by ensuring owners receive the highest level of service while conducting their vacation planning, to assist in loan, Maintenance fee and Club Dues servicing and to integrate the Owner Services team with the MVCI Asia Pacific sales team and goals to generate reloads and owner referrals. Also, to work with the corporate departments, sites and international offices to ensure owners in Asia Pacific receive the proper level of service in their language of choice. CORE WORK ACTIVITIES Expected Contribution: Develops operating plans and workable business processes for own department in alignment with function strategy. Manages larger business processes and/or projects, setting priorities and measurable objectives, monitor and report on the process, progress and results. Typically influences work of cross-functional or extended teams. Responds to, solves and makes decisions on business requests that have broader department impact and/or moderate risk. Presents alternative solutions to business issues by leveraging the broader organization. Works to enhance the organization's capabilities through effective staffing and development of others by: Anticipating staffing requirements by comparing business needs with strengths and weaknesses of existing staff. Coaching own team to collaborate with others. Using appropriate MVW interviewing tools to hire the best people available from inside or outside. Establishing goals and delegating tasks appropriately. Providing timely coaching and feedback Making and rewarding distinctions in performance. Engaging in progressive disciplinary processes, when appropriate. Anticipating future needs of members & owners, and translating same into development and training plans for the Owner Services team Assists team leaders, senior associates in achieving business results by: Acting in a consultative fashion to implement programs impacting the broader organization. Assisting in the development and communication of broader organizational goals. Achieving results against budget within scope of responsibility. Taking calculated risks to move the department or team forward. Developing and using systems to organize and keep track of information. Balancing the interests of own group with the interests of the organization. Working with others to identify and remove barriers to success. Demonstrates an awareness of personal strengths and areas for improvement and acts independently to improve and increase skills and knowledge. Performs other duties as appropriate. Specific Expected Contribution: Meet or exceed Owner and customer expectations through management of associates. This includes: Ensure the office is adequately staffed based on long and short term planning, and Advisors and team members are answering calls and responding to correspondence in a timely and efficient manner according to MVCI Asia Pacific standards and goals Monitoring associate's customer and Owner interaction to provide feedback for improvement or positive reinforcement. Responding to customers and Owners on escalated issues, complaints and compliments. Develop and maintain quality and consistency standards for the Owner Services department in accordance to the departmental standard. Manage associate productivity levels in relation to department goals and averages. Achieved by: Encourage and reinforce appropriate behavior Successfully resolve group or interpersonal conflicts Provide developmental opportunities as well as support to motivate Owner Services associates of Marriott Vacation Club Asia Pacific Develop a team and collaborate with counterpart to focus on delivering outstanding service to the Customer following the guiding principles of the Customer Relationship process. Ensure all Owners Services associates are trained to assist all inquiries from owners regarding vacation services and finance questions To train and to instruct other members of the department and the operation by passing along skills and information to assist them in their development and advancement. Business Partner and Communication Actively partner with in Owner Services Global Leadership team to ensure that updated service standards and information are developed, adhered to and properly executed to MVCI Asia Pacific owners in Asia Work with the Business Development, Sales department, iPSM, Customer Administration and Financial Services to develop seamless owner service from the sale process to Owner Services. Take the lead in bringing key members from each of these areas together to resolve or develop better methods of taking care of Owners. Work with Systems/Business Development Department to ensure smooth transition for any and all systems changes and enhancements that impact Owner Services Training & Development Assume responsibility for all Training initiatives, including management of Training Executives in Singapore and Bangkok. Collaborate with the AVP, Global Training team as well as local trainers to create, implement and oversee the Singapore Owner Services training programmes and application systems to support individual and organisational performance Conduct individual needs analysis and develop plans that outline training approaches to meet objectives. Coordinate and, if appropriate, deliver training programmes such as new hire orientation, technical skills training and co-ordinate cross department training Share knowledge, innovations and best practices with associates Serve as a personal role model of the change expected of other associates Tracks and reports all training and related expenses against training budget. Partner with Training Executives to periodically review the training regime and material for new hires as well as on-going training with Manager/Director Supervises the regional training team in ensuring training are delivered in the most effective manner Oversees training and development plan for the Singapore Owner Services team Call Centre Operations Keep current on all systems as it relates to owner support. These systems include but are not limited to Timeshareware, MARSHA, Marriott Rewards, iServices and Siebel, CRIS. Acquire and develop industry and cultural knowledge and apply to business practices which also include review and develop incentives that drive efficiency and productivity of the team. Responsible for shaping and executing the short -range strategy of the Marriott Vacation Club Asia Pacific's Owner Services operations. Track stats, trends and overall success of the VOA program. Provide detailed feedback and accurate reports in each required area. Develop and implement telephone monitoring guidelines, side-by-side phone evaluation, and service assessment procedures and performance standards. Associate Relations To provide clear direction and priorities and to clarify.
• roles and responsibilities, fostering collaboration teamwork. Responsible in creating an environment of highly engaged associates achieving highest possible Owner Satisfaction for all AP owners. Lead and implement associate relations initiatives and activities Manage and participate in committees/functions designed to enhance the work place for associates, such as: Cross training. Management meetings Department/team meetings and huddles Associate Recognition. Other organized management functions and/or activities. Collaborate with AVPs of Owner Services and Finance to manage operating budget and Capital Expenditure budget for the department Work with the AVP, Owner Services to analyse and provide key data to anticipate future business trends and make appropriate decisions to minimize costs and enhance the servicing experience for Owners. Establish good local business and social relationships within the community; participate in activities related to public relations Interact, understand and coordinate all related service delivery based on the various Asian cultural environment To maintain a clean, neat well organized work place from clutter which projects a professional atmosphere and which supports the general goals of the department and Marriott Vacation Club Asia Pacific which is to be a preferred employer and a provider of a desirable work place. To create an ongoing effort to improve the centre and the department through personal action and by contributing ideas to support the improvement effort. Work to maintain high morale among team in a permanent WFH environment Performs other duties as appropriate. COMPETENCIES - Fundamental competencies required for accomplishing basic work activities MANAGEMENT COMPETENCIES Leadership Adaptability - Determines how change impacts self and others; displays flexibility in adjusting priorities; and communicates both the reasons for change and how it impacts the workplace. Communication - Customizes approach to conveying complex information and ideas to others in a convincing and engaging manner; appropriately interprets verbal and non-verbal behavior; and models active listening to ensure understanding. Problem Solving and Decision Making - Models and coaches others on breaking complex issues into manageable parts, identifying and evaluating alternatives and their implications before making decisions, and involving and gaining agreement from others when making key decisions. Professional Demeanor - Exhibits behavioral styles that convey confidence and command respect from others; makes a good first impression and represents the company in alignment with its values. Managing Execution Building and Contributing to Teams - Leads and participates as a member of a team to move the team toward the completion of common goals while fostering cohesion and collaboration among team members. Driving for Results - Sets high standards of performance for self and/or others; assumes responsibility for work objectives; initiates, focuses, and monitors the efforts of self and/or others toward the accomplishment goals; proactively takes action and goes beyond what is required. Planning and Organizing - Gathers information and resources required to set a plan of action for self and/or others; prioritizes and arranges work requirements for self and/or others to accomplish goals and ensure work is completed. Building Relationships Coworker Relationships - Interacts with others in a way that builds openness, trust, and confidence in the pursuit of organizational goals and lasting relationships. Customer Relationships - Develops and sustains relationships based on an understanding of customer needs and actions consistent with the company's service standards. Global Mindset - Supports employees and business partners with diverse styles, abilities, motivations, and/or cultural perspectives; utilizes differences to drive innovation, engagement and enhance business results; and ensures employees are given the opportunity to contribute to their full potential. Generating Talent and Organizational Capability Organizational Capability - Evaluates and adapts the structure of team assignments and work processes to best fit the needs and/or support the goals of an organizational unit. Talent Management - Provides guidance and feedback to help individuals develop and strengthen skills and abilities needed to accomplish work objectives. Learning and Applying Professional Expertise Applied Learning - Seeks and makes the most of learning opportunities to improve performance of self and/or others. Business Acumen - Understands and utilizes business information to manage everyday operations and generate innovative solutions to approach team, business, and administrative challenges. Technical Acumen - Understands and utilizes professional skills and knowledge in a specific functional area to conduct and manage everyday business operations and generate innovative solutions to approach function-specific work challenges Personnel and Human Resources Knowledge of principles and procedures for personnel recruitment, selection, training and development, compensation and benefits, labor relations and negotiation, and personnel information systems. Compensation and Benefits - The knowledge of principles, regulatory laws, and application of human resources compensation and benefit methods, including workers compensation and work accident procedures. Associate Relations - Knowledge of the broad range of relationships that could impact an employee, employer, or applicant. This includes knowledge of federal and state laws, company policies and practices, and ethical obligations to investigate, evaluate, and recommend an appropriate resolution to an employee or labor relations complaint. Recruitment and Hiring - Ability to recruit, interview, and hire qualified candidates. This includes knowledge of best practices for each stage of the selection system. Training - The ability to perform training needs assessment analysis, develop training programs, and effectively delivering training modules to employees. Payroll - Knowledge of principles and application of human resources hourly and management payroll methods and practices.
• Education and Training - Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects. Computer Skills - The ability to use HRIS Systems (working knowledge of tools and processes for monitoring and evaluating personnel data), ability to use PeopleSoft software, and ability to use Microsoft Office (excel, word, access, and outlook). Basic Competencies - Fundamental competencies required for accomplishing basic work activities. Basic Computer Skills - Uses basic computer hardware and software (e.g., personal computers, word processing software, Internet browsers, etc.). Mathematical Reasoning - Demonstrates ability to add, subtract, multiply, or divide quickly, correctly, and in a way that allows one to solve work-related issues. Oral Comprehension - Demonstrates ability to listen to and understand information and ideas presented through spoken words and sentences. Reading Comprehension - Demonstrates understanding of written sentences and paragraphs in work-related documents. Writing - Communicates effectively in writing as appropriate for the needs of the audience. PREFERRED QUALIFICATIONS.
• Education.
• University Degree Related Work Experience 6-10 years of experience in a management position in the customer service sector Managerial experience and knowledge in a call center and skills with managing the training and development function Strong organization and communication skills People management and development skills Ability to work with multiple stakeholders and rapid change Others Communication (verbal/written) in English & other languages (business level) Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.

ประสบการณ์:

5 ปีขึ้นไป

ทักษะ:

Business Development, English

ประเภทงาน:

งานประจำ

• Develop and execute the strategic growth plan for Lyreco Coffee Solutions.
• Build, manage and maintain a robust sales pipeline.
• Generate new business opportunities through prospecting, networking and referrals.
• Identify opportunities within existing Lyreco customers to increase share of wallet.
• Support B2B Sales teams in promoting Coffee Solutions.
• Conduct customer presentations, product demonstrations and commercial negotiations.
• Prepare quotations, tenders and contract proposals.
• Deliver agreed sales, gross profit and recurring revenue targets.
• Drive customer retention and subscription renewals.
• Cross-Functional Leadership.
• Work closely with B2B Account teams to create qualified opportunities.
• Collaborate with Merchandising to maintain a competitive product offering.
• Work with Marketing on campaigns and lead-generation initiatives.
• Act as the internal subject matter expert for workplace coffee solutions.
• Category & Market Development.
• Monitor competitor activities, pricing and market trends.
• Identify new opportunities and service enhancements.
• Recommend initiatives to accelerate growth and profitability.
• Customer Implementation.
• Manage the onboarding and implementation of new customers.
• Coordinate equipment installation and customer training.
• Ensure a seamless customer experience from sale through to operation.
• What you will bring.
• At least 5 years of experience in Business Development, B2B Sales, Hospitality, Food Service or a related sector.
• A proven track record of acquiring and growing new business.
• Strong commercial and financial acumen.
• Excellent presentation, communication and negotiation skills.
• Strong stakeholder-management and influencing capabilities.
• The ability to work independently in an entrepreneurial environment.
• Good command of written and spoken English.
• How success will be measured.
• New subscription revenue generated.
• Gross profit delivered.
• Number of new Coffee Solutions customers acquired.
• Pipeline value and conversion rate.
• Customer retention and renewal rates.
• Achievement of annual sales and profitability objectives.
• Why join Lyreco?.
• This role offers the opportunity to take ownership of a growing business solution while working closely with Sales, Merchandising, Marketing and other teams across Lyreco.
• You will be empowered to shape the market approach, develop customer relationships and turn new opportunities into sustainable, profitable growth. Your ideas, commercial judgement and contribution will directly influence the success of Lyreco Coffee Solutions in Thailand.
• At Lyreco, it is more than a job. It is an opportunity to grow, make an impact and Create Great Together.
• Ready to create great with us?.
• If you are a commercially driven business developer who enjoys building new opportunities, influencing stakeholders and taking a solution from strategy through to successful execution, we would be pleased to hear from you.
• Apply and help us shape the future of workplace coffee solutions in Thailand.

ประสบการณ์:

1 ปีขึ้นไป

ทักษะ:

Negotiation, Salesforce, Cloud Computing, Customer Relationship Management (CRM)

ประเภทงาน:

งานประจำ

• Taking care and managing B2B selling activities on Enterprise customers focusing on Enterprise S Omnichannel which majority located in BMA central and east region through client's relationship and sale management to achieve the revenue and key financial targets.
• Actively contact, pitch, and close sales with designated Small Enterprise (Size S) accounts from the assigned database; drive and secure new revenue streams to achieve corporate sales targets (KPIs).
• Proactively monitor, follow up, and negotiate contract renewal terms with existing accounts in the portfolio prior to contract expiration; build strong client relationships to retain base revenue and minimize churn rate.
• Manage and protect commercial interests within the existing customer base regarding contract modifications, including adding new services (Add), coordinating relocation and contract restructuring (Move), and upgrading packages (Change).
• Focus on upselling and cross-selling initiatives to expand contract value, maximize Share of Wallet, and increase Average Revenue Per Account (ARPA) on customers' ICT spending with the company's products and services.
• Collaborate with cross-functional teams as needed to best position the company's products and services, ensure smooth service delivery, and maintain overall customer management to attain the highest level of customer satisfaction.
• Collaborating with cross functional team as needed to best position company's product and services.
• Bachelor's Degree in Business Administration, Marketing, Information Technology, Computer Science, or a related field.
• At least 1 - 3 years of experience in B2B Sales, Corporate Sales, or Account Executive roles; experience in Telecom, IT, Internet, Cloud, or SaaS industries is highly preferred.
• Certified Professional Salesperson (CPSP) or any accredited professional B2B sales training certificates is a plus.
• Strong skills in high-volume outbound calling to generate leads and qualify prospects quickly; possess sharp negotiation skills to successfully close smaller-scale deals over the phone.
• Proficient in consultative selling for large-scale deals; capable of securing appointments and presenting complex solutions face-to-face to executive-level decision-makers and enterprise clients.
• Proven ability to manage and grow an existing client portfolio; skilled in proactive contract renewals to maximize client retention, while driving revenue expansion through strategic upselling and cross-selling. Attentive to detail when handling Add, Move, Change processes.
• High discipline in utilizing CRM platforms (e.g., Salesforce) to log call histories, update customer insights, and accurately track the sales pipeline to ensure timely and effective follow-ups.

ทักษะ:

Compliance, Negotiation

ประเภทงาน:

งานประจำ

• Manage and oversee the performance of the third-party agency responsible for the field force team.
• Ensure recruitment quality, manpower readiness, and compliance with agreed service standards while managing expenses within the approved budget.
• Cross-Functional Coordination.
• Collaborate closely with Marketing and other relevant functions to ensure alignment and effective execution of activation campaigns, product launches, and key business initiatives.
• Field Force Management & Development.
• Lead, develop, and manage the national field force team to achieve sales and execution objectives.
• Ensure excellent execution at the point of sale, maintain compliance with company standards and policies, and continuously build team capability and performance.
• Performance Monitoring & Customer Management.
• Monitor and evaluate KPIs, execution quality, and business results to ensure target achievement.
• Build and maintain strong relationships with key customers and business partners to support business growth.
• Execution Planning & Implementation.
• Translate business and marketing strategies into clear execution plans and ensure timely, consistent, and effective implementation in the market.
• Field Coaching & Team Engagement.
• Conduct regular market visits to monitor execution quality, provide on-the-job coaching, and motivate the team to deliver high performance.
• Foster team engagement and promote a performance-driven culture across the field force organization.
• Coverage & Deployment Management.
• Ensure optimal manpower deployment and outlet coverage to maximize product visibility, consumer engagement, and execution effectiveness across assigned territories.
• Bachelor's degree in business administration, Marketing, Economics, or a related field is preferred.
• Minimum 5 - 8 years of experience in PC/Field Force Management, Field Sales Execution, Merchandising, or related functions, with proven experience in leading and managing teams.
• Strong understanding of Modern Trade and/or General Trade channels within the FMCG industry.
• Good communication, presentation, people management, and leadership skills.
• Customer-oriented and results-driven, with strong stakeholder management and negotiation skills.
• Good analytical and problem-solving skills, with the ability to translate data and insights into actionable plans.
• Experience in managing third-party agencies or outsourced field force teams is an advantage.
• Willingness to travel extensively and conduct regular field visits nationwide.
• Possess a valid driving license.

ประสบการณ์:

8 ปีขึ้นไป

ทักษะ:

ERP

ประเภทงาน:

งานประจำ

• Develop and execute the company's IT roadmap aligned with business objectives.
• Partner with key stakeholders to identify opportunities for technology-driven improvements and innovation.
• Lead and mentor the IT team, promoting a culture of collaboration, accountability, and continuous improvement.
• Drive digital transformation initiatives across retail, F&B, logistics, and corporate operations.
• Stay updated with industry trends, emerging technologies, and best practices, and make recommendations for their integration into our IT infrastructure/systems.
• Infrastructure & Operations Management.
• Oversee daily IT operations and service delivery across all business locations.
• Ensure high availability and performance of networks, servers, cloud services, databases, and business-critical applications.
• Manage endpoint devices, Microsoft technologies, email systems, wireless networks, VPN, firewalls, and security solutions.
• Monitor and maintain IT infrastructure to minimize downtime and operational disruption.
• Enterprise Applications & Business Systems.
• Microsoft Dynamics 365 ERP.
• Point-of-Sale (POS) systems.
• Inventory and Warehouse Management Systems.
• E-commerce and Digital Platforms.
• HR and Payroll Systems.
• Coordinate system upgrades, integrations, testing, and deployment activities.
• Ensure systems effectively support business processes and operational requirements.
• Cybersecurity & Compliance.
• Develop and enforce IT policies, standards, and security procedures.
• Implement cybersecurity measures to protect company data, systems, and customer information.
• Manage backup, disaster recovery, and business continuity plans.
• Conduct periodic security reviews, risk assessments, and vulnerability management activities.
• Ensure compliance with applicable regulatory and corporate requirements.
• Project Management.
• Lead IT projects from planning through implementation and post-launch support.
• Manage system migrations, infrastructure upgrades, software implementations, and business process improvement initiatives.
• Ensure projects are delivered on schedule, within budget, and according to business requirements.
• Coordinate with internal stakeholders and external vendors throughout project lifecycles.
• Vendor & Budget Management.
• Manage relationships with IT vendors, service providers, and technology partners.
• Evaluate and recommend technology solutions and services.
• Negotiate contracts and monitor service-level agreements (SLAs).
• Develop and manage IT budgets while ensuring cost-effective utilization of resources.
• User Support & Service Management.
• Ensure timely and effective IT support for all users.
• Establish service management standards and performance metrics.
• Provide technical leadership for the resolution of complex system and application issues.
• Drive continuous improvement in user experience and IT service quality.
• Business Collaboration.
• Work closely with Retail, Operations, Supply Chain, Finance, HR, Marketing, and other departments to understand business requirements.
• Recommend technology solutions that improve efficiency, customer experience, and operational performance.
• Act as a trusted advisor to business stakeholders on technology-related mattters.
• Skills Experience Qualification.
• Bachelor's Degree in Computer Science, Information Technology, Information Systems, or a related discipline.
• Minimum 8+ years of IT experience, including leadership or management responsibilities.
• Ability to communicate effectively in both English and Thai, with strong verbal and written proficiency.
• Experience supporting multi-site retail, F&B, hospitality, or consumer-facing businesses is highly preferred.
• Microsoft Dynamics 365 ERP.
• Point-of-Sale (POS) systems.
• Customer Relationship Management (CRM).
• Microsoft Windows Server and Desktop environments.
• Microsoft 365 and Exchange/Outlook.
• SQL Database Administration.
• Active Directory, DNS, DHCP.
• LAN/WAN, Wireless Networks, VPN, Firewalls.
• Cybersecurity technologies and best practices.
• Experience in project management and system implementation.
• Strong vendor management and budgeting experience.
• Knowledge of IT governance, risk management, and business continuity planning.
• Available in short notice is an advantage.

ทักษะ:

Industry trends

ประเภทงาน:

งานประจำ

• Bangkok, Thailand.
• R0100707.
• HITACHI ASIA (THAILAND) CO., LTD.
• Sales, Marketing & Product Management.
• Full time.
• No.
• Promote electrical products and solutions to customers in industrial, commercial, and enterprise sectors.
• Develop and maintain strong relationships with existing clients for products business, including visit the customers' sites to investigate the existing facilities and develop the new plan of products and solutions.
• Understand customer requirements and propose tailored electrical and IT-integrated solutions.
• Prepare and deliver technical presentations explaining products and/or services to prospective customers.
• Collaborate with engineering teams to determine technical requirements for both products and solutions.
• Prepare cost estimates, technical proposals, and sales contracts.
• Stay up to date with industry trends, emerging technologies, and competitor products.
• Support post-sale activities including installation coordination, troubleshooting, and customer training.
• Analyze potential partner relationships for the products, solution and service business.

ประสบการณ์:

5 ปีขึ้นไป

ทักษะ:

Project Management, Market Research, Data Analysis, Recruitment, Automation, Biology, SQL, English, Thai

ประเภทงาน:

งานประจำ

• Education.
• LEARN Corporation is Thailand's leader in lifelong-learning EdTech. Guided by our conviction that "learning opportunities can improve one's quality of life," we harness technology to design engaging, age-inclusive learning experiences that help people develop new skills, achieve ambitious goals, and pass on good things to others advancing Thai society together. Our dream is to serve as a private "ministry of education," upgrading education nationwide and preparing every learner for the future.
• OnDemand.
• Education, a cornerstone of LEARN ecosystem, is more than a tutoring service it's a trusted pathway to students' dream careers. Through flexible live and online courses, we cover every core subject Physics, Chemistry, Biology, Mathematics, English and all Thai university-entrance requirements (TCAS). By combining expert instruction with personalized learning technology, OnDemand.
• Education sharpens exam readiness and equips learners to achieve their future aspirations.
• Join us and help the next generation turn ambition into achievement.
• What You'll Drive.
• End-to-end brand strategy and positioning.
• across multiple channels to build brand equity and recognition.
• Integrated marketing campaigns that support.
• brand awareness, engagement, and.
• lead-to-sale conversion.
• Alignment.
• between brand initiatives and commercial goals by.
• collaborating with the sales team, area manager, commercial team, and product teams.
• Key owner.
• in driving brand visibility and consistency across all customer touchpoints, campaigns and physical branches (online and offline), working closely with the commercial team and area manager team.
• Market research and consumer insights analysis.
• to inform campaign direction and brand development.
• Brand performance tracking.
• with a focus on KPIs such as brand awareness, MQL/SQL conversion, and campaign ROI.
• What You'll Bring.
• Bachelor's degree in Marketing, Business, Communications, or a related field.
• 5+ years of experience in brand management, preferably in retail, tech, or a lead-driven business environment.
• A.
• proven track record.
• of linking brand activities to tangible commercial outcomes, especially.
• lead-to-sale conversion.
• Strong analytical skills and experience using data and insights to drive marketing decisions.
• Knowledge of CRM systems, marketing automation, and digital campaign platforms.
• Creative and strategic thinking with a hands-on approach to execution.
• Excellent communication, stakeholder management, and project management abilities.
• What You'll Gain.
• Experience in shaping a brand that drives real business impact.
• The opportunity to bridge brand building with performance marketing to deliver conversion-focused campaigns.
• A collaborative environment that values innovation, customer insight, and continuous learning.
• Exposure to cross-functional teams and senior leadership, allowing for career growth and strategic influence.
• The satisfaction of seeing your brand strategies convert into measurable sales results and market growth.
• The Company may use AI-assisted tools to support data analysis at certain stages of the recruitment process. The Human Resources team oversees the entire process and retains final decision-making authority to ensure an accurate and comprehensive assessment.
• Applicant data will not be used to train AI models and will only be accessible to authorized HR personnel and the relevant hiring managers or supervisors.
• By submitting your application for this position through the recruitment system, you acknowledge that you have read and understood this notice.

ประสบการณ์:

5 ปีขึ้นไป

ทักษะ:

Business Development, Negotiation, Leadership Skill, English

ประเภทงาน:

งานประจำ

• Develop and execute the strategic growth plan for Lyreco Coffee Solutions.
• Build, manage and maintain a robust sales pipeline.
• Generate new business opportunities through prospecting, networking and referrals.
• Identify opportunities within existing Lyreco customers to increase share of wallet.
• Support B2B Sales teams in promoting Coffee Solutions.
• Conduct customer presentations, product demonstrations and commercial negotiations.
• Prepare quotations, tenders and contract proposals.
• Deliver agreed sales, gross profit and recurring revenue targets.
• Drive customer retention and subscription renewals.
• Cross-Functional Leadership.
• Work closely with B2B Account teams to create qualified opportunities.
• Collaborate with Merchandising to maintain a competitive product offering.
• Work with Marketing on campaigns and lead-generation initiatives.
• Act as the internal subject matter expert for workplace coffee solutions.
• Category & Market Development.
• Monitor competitor activities, pricing and market trends.
• Identify new opportunities and service enhancements.
• Recommend initiatives to accelerate growth and profitability.
• Customer Implementation.
• Manage the onboarding and implementation of new customers.
• Coordinate equipment installation and customer training.
• Ensure a seamless customer experience from sale through to operation.
• What you will bring.
• At least 5 years of experience in Business Development, B2B Sales, Hospitality, Food Service or a related sector.
• A proven track record of acquiring and growing new business.
• Strong commercial and financial acumen.
• Excellent presentation, communication and negotiation skills.
• Strong stakeholder-management and influencing capabilities.
• The ability to work independently in an entrepreneurial environment.
• Good command of written and spoken English.
• How success will be measured.
• New subscription revenue generated.
• Gross profit delivered.
• Number of new Coffee Solutions customers acquired.
• Pipeline value and conversion rate.
• Customer retention and renewal rates.
• Achievement of annual sales and profitability objectives.
• Why join Lyreco?.
• This role offers the opportunity to take ownership of a growing business solution while working closely with Sales, Merchandising, Marketing and other teams across Lyreco.
• You will be empowered to shape the market approach, develop customer relationships and turn new opportunities into sustainable, profitable growth. Your ideas, commercial judgement and contribution will directly influence the success of Lyreco Coffee Solutions in Thailand.
• At Lyreco, it is more than a job. It is an opportunity to grow, make an impact and Create Great Together.
• Ready to create great with us?.
• If you are a commercially driven business developer who enjoys building new opportunities, influencing stakeholders and taking a solution from strategy through to successful execution, we would be pleased to hear from you.
• Apply and help us shape the future of workplace coffee solutions in Thailand.

ประสบการณ์:

8 ปีขึ้นไป

ทักษะ:

Business Development, English, Thai

ประเภทงาน:

งานประจำ

• Promotes and sells a portfolio of technical and/or nontechnical products and/or services and solutions directly to current and new business partners.
• Builds and maintains effective long-term relationships for an assigned group of business partners that may include major strategic business partners, both local and global systems integrators, key retailers, and solution partners within a geographic or industry focus.
• Identifies, develops and closes new sales opportunities. Creates demand for the prod ...
• Achieves revenue and profit targets by increasing revenue spend per account; may conduct regular sale meetings with the partners' senior management to understand their needs and link them to the organization's product/service strategies.
• Collaborate with product teams to deliver customer solutions.
• Monitor market trends, competitor activities, and business partners requirements.
• Bachelor's degree in business administration, IT, or related field.
• 10 years of experience in sales, business development, or channel management within the IT industry.
• Experience in Multi-National Corporation (MNC), working in Technology/IT distributor industry or platform with a clear understanding of B2B business.
• Strong business acumen with good understanding of financial and marketing drive growth.
• Strong interpersonal and problem-solving skills.
• Ability to manage multiple customer accounts effectively.
• Proven track record in achieving both sales revenue and profit targets and driving revenue growth.
• Manage large teams through subordinate supervisors/managers. Responsible for multiple sub-functions within a business segment or functions across multiple business segments. Requires the ability to influence other to accept practices and approaches.
• Integrates functional strategies and develops objectives for departments/sub-functions and develops policies/procedures to support the functional infrastructure.
• Helps to develop and subsequently implement new projects, policies and procedures for the department(s) to meet broad, but specific goals.
• Provides input to strategic decisions that affect functional area of responsibility. Decisions are made with the support of subordinate managers.
• Excellent communication skill in English and Thai.

ประสบการณ์:

5 ปีขึ้นไป

ทักษะ:

Business Development, Microsoft Office, Negotiation, Customer Relationship Management (CRM), English

ประเภทงาน:

งานประจำ

• Drive revenue through the sale of exhibition space, sponsorship packages, digital advertising and event solutions.
• Identify and develop new business opportunities while expanding existing customer accounts.
• Achieve individual sales targets and contribute to the overall revenue growth of assigned events.
• Manage the complete sales cycle, from prospecting and needs analysis through proposal, negotiation and closing.
• Prepare sales proposals, quotations, presentations and commercial agreements.
• Maintain an active sales pipeline and follow up with prospective customers effectively.
• Key Account Management.
• Build and maintain long-term relationships with key accounts, industry partners and relevant stakeholders.
• Understand customers' business objectives and recommend tailored event and marketing solutions.
• Identify opportunities for up selling, cross-selling and account expansion.
• Maintain high levels of customer satisfaction and encourage repeat participation in future events.
• Act as a trusted business partner by providing relevant industry insights and commercial recommendations.
• Consultative Selling.
• Conduct customer needs analysis and recommend solutions aligned with business and marketing objectives.
• Present exhibition, sponsorship and digital opportunities in a compelling and value-driven manner.
• Develop persuasive commercial proposals based on customer requirements and available event solutions.
• Negotiate pricing, packages and commercial terms to achieve mutually beneficial outcomes.
• Market and Industry Development.
• Build and expand professional networks across the travel, hospitality, MICE and events industries.
• Monitor market trends, competitor activities and customer insights to identify growth opportunities.
• Develop an understanding of key industry players, emerging markets and potential customer segments.
• Represent exhibitions, industry events, networking functions and customer meetings.
• Cross-functional Collaboration and Reporting.
• Work closely with Marketing, Operations, Event and Digital teams to ensure successful customer delivery.
• Coordinate internal resources to support customer requirements and event execution.
• Maintain accurate customer information, sales activities, opportunities and forecasts in the CRM system.
• Prepare regular sales reports, pipeline updates and revenue forecasts.
• Collaborate effectively with local and international stakeholders in a fast-paced environment.
• Proven experience in B2B sales, business development or key account management.
• Demonstrated track record of achieving sales targets and growing customer accounts.
• Experience working in a competitive and target-driven commercial environment.
• Experience in exhibitions, events, media, hospitality, travel, MICE or a related industry will be an advantage.
• Strong consultative selling, commercial negotiation and closing skills.
• Strong business acumen with a customer-centric approach.
• Excellent presentation, communication and relationship-building skills.
• Able to engage and build credibility with customers and stakeholders at different levels.
• Strong networking and new business development capabilities.
• Able to priorities multiple sales opportunities and manage the full sales cycle independently.
• Proficient in CRM systems and Microsoft Office.
• Good command of English with the ability to work in an international and cross-cultural environment.
• Personal Attributes.
• Entrepreneurial, proactive and results-oriented.
• Strong ownership and accountability for individual sales performance.
• Growth mindset with a willingness to learn and adapt.
• High emotional intelligence and strong interpersonal skills.
• Collaborative team player who works effectively across functions.
• Comfortable working in a fast-paced, dynamic and international environment.
• Flexible and able to support events or exhibitions outside normal office routines when required.
• Annual salary increment.
• Annual performance bonus based on company and employee performance.
• Provident Fund with 5% company contribution.
• Group health, life and accident insurance.
• OPD coverage of THB 1,800 per visit, up to 30 visits per year.
• IPD insurance coverage according to the company plan.
• Dental benefit of THB 2,500 per year.
• Wellness allowance of THB 3,500 per year after probation.
• Vehicle depreciation allowance of THB 1,000 per month.
• Fleet Card allowance of THB 5,500 per month.
• Annual leave starting from 10 days and increasing to a maximum of 20 days based on years of service.
• Annual health check-up.
• Company notebook and necessary working equipment.
• Company uniform after probation.
• Social Security and public holidays.
• Join an international exhibition and events business where you can build valuable industry networks, manage strategic customer relationships and directly contribute to business growth.