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ประสบการณ์:
5 ปีขึ้นไป
ทักษะ:
Compliance, Microsoft Office, Excel, English, Mandarin
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Responding to internal requests and requirements in a timely manner; including installation and troubleshooting of application systems, client software, and hardware such as client, network, printer, etc.;.
- Collaborate closely with local management teams and act as point of contact for all IT related issues/requirements and improve user satisfaction;.
- Responsible for local IT asset management, including device inbound & outbound, warehouse management, inventory auditing and other operations that cover the full lifecy ...
- Contribute to internal technical documentation, ensuring the effectiveness, completeness, and readability of the documents;.
- Assist in ensuring compliance with information security regulations and maintaining the security systems, server room, room air conditioning, and environmental monitoring;.
- Responsible for liaising with external suppliers as necessary;.
- Assist in assigned projects and tasks in a timely manner;.
- Operation changes during low business peak hours at night or during weekends and holidays according to IT operation and maintenance continuity requirements;.
- Business continuity needs to be ensured, and effective attendance of positions required for work can be ensured;.
- Based in Bangkok, support remote users/business trip as necessary (Thailand/Vietnam/Cambodia offices);.
- Key Qualifications and Experience.
- Essential.
- Degree at Bachelors level in a computer-related discipline or equivalent experience; a minimum of 5 years of IT support related experience;.
- Have experience in user support for Windows, Mac OS operating systems, IT application systems (M365, DNS, email, printing, files, VPN, video conferencing, etc.), prior experience in managing M365 & Intune would be a bonus.
- Proficient in using Microsoft Office software (Word, Excel, PPT, Project, Visio, etc.);.
- Have strong work planning. Solid IT service process experience and familiarity with the ITSM system.
- Has basic network troubleshooting knowledge, familiar with security systems, server room, room air conditioning, and environmental monitoring;.
- Have a user-centric service attitude. Good at communicating with others in a proactive manner; able to provide high quality service to local internal users and response to request swiftly.
- Familiarity with AI tools within the scope of IT services or prior experience in building knowledge base would be a bonus;.
- Fluency in both spoken and written Thai and English is required. Proficiency in Mandarin would be an advantage, as the role involves regular communication with the Shanghai HQ .
- Why Trip.com Group We offer a stage to unleash your full potential and drive global impact. As an international team, we embrace an open and inclusive culture that supports and respect team members in and out of the workplace. Everyone is on a trip, whether it's a career trip or a life trip. At Trip.com Group, you can define your own trip by setting a goal and celebrate your success by recognizing the progress you have made. What s more?Our rapid business growth in global offers abundant career opportunities at various levels and in multiple functions.
- Internal transfer is encouraged, and global job rotation program enable you to pursue a global career path and make global impact.
- We provide learning opportunities to further your career in areas of leadership capability, soft skill and professional expertise.
- We encourage flexible work arrangement.
- Have fun with company-sponsored greetings and activities at holidays, birthdays, and colorful team events.
- Click the link to learn more about What makes Trip.com Group a leading global travel service provider?
- Click the link to learn more about This is a Trip Where Both Your Career and Life Can Flourish!
- Find out more job opportunities at https://careers.trip.com
- Have a good trip, and see you soon!
ทักษะ:
VoIP, Compliance, ISO 27001, English
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Provide technical support for workstation, server, network, voice systems, and mobile devices.
- Handle service requests: workstation setup, upgrades, backups, monitoring, and break fix activities.
- Support Active Directory, connectivity issues, VoIP/phone systems, and preventive maintenance.
- Coordinate hardware repairs and vendor engagement.
- Escalate unresolved incidents and collaborate with internal teams and third party providers.
- Ensure endpoint security, patching, and configuration compliance.
- Participate in process improvements and may act as a dedicated support engineer when needed.
- QualificationsBachelor s degree in Engineering (ECE, Computer, Electrical), Computer Science, or IT.
- Minimum 2 years of experience in IT support or related roles.
- Skills in workstation/server/network/voice troubleshooting and PC hardware.
- Good English communication skills.
- Knowledge of ITSM and standards (ISO 20000, ISO 27001, ISO 22301).
- Certifications such as CompTIA A+, ITIL Foundation, MCSA, MCSE, or MCDST are an advantage.
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Gather, analyze, and document Business Requirements related to Collections systems and regulatory impacts..
- Facilitate requirement gathering sessions with business users, IT teams, and relevant stakeholders to support system development projects.
- Perform Gap Analysis by comparing current processes (As-Is) and future processes (To-Be) to identify system enhancement opportunities..
- Coordinate with internal teams, IT, and external vendors to identify suitable solutions and ensure timely project delivery.
- Review and validate user requirements and provide recommendations to improve feasibility and process efficiency.
- Prepare batch processing plans, test scenarios, and UAT (User Acceptance Testing) scripts to ensure systems meet business requirements..
- Support troubleshooting and resolution of BAU (Business-As-Usual) system issues in collaboration with IT and users..
- Monitor and control project implementation to ensure delivery timelines and business expectations are met.
- Investigate reported system issues and coordinate with relevant teams to implement solutions.
- Support additional assignments as required.
- Bachelor s degree in Computer Science, Information Technology, Business Information Systems, or related fields.
- Minimum 2-3 years of experience as an IT Business Analyst, System Analyst, or related role..
- Experience in Business Requirement gathering, system enhancement projects, and UAT testing..
- Experience in Project Management or involvement in system implementation projects..
- Experience in Process Improvement or Lean Process initiatives is preferred..
- At least 2 years of experience working on projects within financial services, banking, or auto leasing industries is an advantage.
ทักษะ:
Procurement, Sharepoint, Power BI, English
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Design and build Power Apps (Canvas/Model-driven) integrated with Dataverse/SharePoint, including security roles and permissions.
- Develop Power Automate flows for approvals, notifications, and data integration with error handling and logging.
- Create and manage Power BI dashboards and data models with DAX and security configurations.
- Implement Copilot Studio conversational flows integrated with Dataverse, SharePoint, and AI services.
- Data Analytics & Automation.
- Perform Python scripting for data preparation, visualization, and basic AI/ML experiments.
- Automate procurement-related analytical processes and reporting.
- System Support & Governance.
- Provide technical support for procurement tools and workflows.
- Maintain documentation (solution design, API specs, deployment guides) and ensure compliance with governance and ALM standards.
- Knowledge, Skills, and Competency.
- Bachelor s degree in IT, Computer Science, or related field.
- 2-5 years of experience in Power Platform development (Power Apps, Power Automate, Power BI).
- Knowledge of Dataverse, SharePoint schema, and connectors.
- Python skills for data analytics and automation.
- Familiarity with REST APIs, JSON, OAuth, and SDLC/ALM practices.
- Fair English proficiency (speaking, reading, and writing) and strong problem-solving skills.
- Nice-to-have: Azure services, AI/ML basics, Power Fx, PL certifications.
ทักษะ:
Purchasing, Research, Work Well Under Pressure
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Ensuring that all malfunctioning equipment is inspected and repaired in a timely manner.
- Providing day-to-day support for end user requests related to desktop software/hardware, printers, video conferencing and all IT related issues.
- Knowledge in MS O365, installation and troubleshooting.
- Knowledge in G-Suite or Google Workspace (Gmail, GSheet, GDrive, GDoc, Meet, etc.) and troubleshooting.
- Ticketing system management experience, managing tickets under SLA.
- 1st and 2nd tier level support.
- IT Asset Inventory Management.
- IT Purchasing Management experience.
- Keen in learning new technologies.
- Managing technical documentation / Instruction guide.
- Performs other related duties as assigned.
- Bachelor s degree in computer science, information technology, or related field.
- Internship period: Minimum to commit 4 months or more.
- Full Time Working Arrangement Internship.
- Ability to identify, research, and resolve technical problems.
- Flexible with change, work well under pressure and in a fast-paced environment.
- Basic knowledge of windows OS and mac OS.
- Self-motivated; work well independently and with a team.
- Strong communication (verbal & written) & customer-service skills.
- Strong work ethic and attention to detail.
ทักษะ:
Enthusiastic, Labor law, English
ประเภทงาน:
ฝึกงาน
เงินเดือน:
สามารถต่อรองได้
- 3rd - 4th year undergraduate student in computer science, information technology, or similar major.
- Working Hours: Mon - Fri / week.
- The hybrid working.
- Required documents attached.
- Resume - A must.
- Transcript - A must (Unofficial / Capture can be used.) -.
- 3rd grades must only show 4 semesters, 4rd grades must only show 6 semesters.
- GPAX or weighted average mark (WAM) ** Please specify, In the application field - A must.
- Please provide your cumulative grade point average (GPA) or weighted average mark (WAM).".
- English score (if any).
- At EY, you ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you.
- And we re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.
- To better reflect this, The exceptional EY experience. It s yours to build. is our new promise to our people.
- The opportunity.
- EY is committed to doing its part in building a better working world. The insights and quality services we deliver help build trust and confidence in the capital markets and in economies the world over.
- We develop outstanding leaders who team to deliver on our promises to all of our stakeholders. In so doing, we play a critical role in building a better working world for our people, for our clients and for our communities.
- Our Talent team helps empower the exceptional EY experience for you throughout your EY career - from recruitment and onboarding to learning, career development and performance management. And we re always using the latest processes and technologies to enrich your experiences.
- Your key responsibilities.
- Recruitment.
- Supporting the IT team.
- Assist with testing new or updated software solutions, as required (Set up the computer and install the software).
- Assist with troubleshooting PC hardware and software problems, working with team members to obtain requirements to correct issues.
- Assist with ensuring documentation on incidents or requests for support is timely and accurate through our issues tracking application.
- Assist with the data verifications of hardware assignments.
- Assist with imaging and deploying computer equipment.
- Assist with setting up PCs, printers, laptops, scanners, and other peripherals.
- Skills and attributes for success.
- To qualify for the role, you must have.
- Bachelor s degree in computer science, information technology, or similar major.
- In 3rd or 4th year of college graduate program.
- Strong verbal and written communication.
- Excellent analytical and problem-solving skills.
- Ability to work well in teams.
- Strong work ethic and attention to detail.
- An ability to stick to strict deadlines.
- Ideally, you ll also have.
- Good Interpersonal and relationship management.
- Be enthusiastic, initiative, and friendly.
- Analytical skill.
- Presentation skill.
- Labor law knowledge.
- We're interested in professionals with the drive to take on new responsibilities and projects. You'll need the confidence to speak up with your own creative thoughts on a wide range of areas.
- You'll also have the opportunity to achieve your potential by being given professional development and experiences with clients across geographies.
- If you're keen to play a pivotal role within a highly focused legal transactions and corporate compliance, this role is for you.
- What we offer.
- We offer a competitive remuneration package. Our comprehensive Total Rewards package includes support for flexible working and career development,.
- covering holidays, health and well-being, insurance, savings and a wide range of discounts, offers and promotions.
- Continuous learning: You ll develop the mindset and skills to navigate whatever comes next.
- Success as defined by you: We ll provide the tools and flexibility, so you can make a meaningful impact, your way.
- Transformative leadership: We ll give you the insights, coaching and confidence to be the leader the world needs.
- Diverse and inclusive culture: You ll be embraced for who you are and empowered to use your voice to help others find theirs.
ประสบการณ์:
2 ปีขึ้นไป
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Provide Level 1 IT support to internal users (hardware, software, network, and access-related issues).
- Manage and track incidents and service requests through JIRA Helpdesk or similar ticketing systems.
- Diagnose and troubleshoot issues related to Windows OS, Microsoft Office, email, VPN, and network connectivity.
- Support user account management (password resets, access rights, onboarding/offboarding processes).
- Escalate complex technical issues to Level 2/3 teams when necessary.
- Maintain documentation of incidents, solutions, and IT procedures.
- Assist in IT asset management and inventory tracking.
- Contribute to continuous improvement of IT support processes and service quality.
- ABOUT YOU
- Bachelor's degree in Information Technology, Computer Science, or a related field.
- 0-2 years of experience in IT Support or Helpdesk roles.
- Hands-on experience with JIRA Helpdesk or similar ticketing tools.
- Basic understanding of network fundamentals, Active Directory, and hardware troubleshooting.
- Familiarity with Microsoft 365 environment.
- Good communication skills and service-oriented mindset.
- Ability to work in a fast-paced and multicultural environment.
- Professional proficiency in English (mandatory).
- WHY AMARIS?
- Global Diversity: Be part of an international team of 110+ nationalities, celebrating diverse perspectives and collaboration.
- Trust and Growth: With 70% of our leaders starting at entry-level, we're committed to nurturing talent and empowering you to reach new heights.
- Continuous Learning: Unlock your full potential with our internal Academy and over 250 training modules designed for your professional growth.
- Vibrant Culture: Enjoy a workplace where energy, fun, and camaraderie come together through afterworks, networking events, and more.
- Meaningful Impact: Join us in making a difference through our CSR initiatives, including the WeCare Together program, and be part of something bigger.
- Equal Opportunity
- Amaris Consulting is proud to be an equal opportunity workplace. We are committed to promoting diversity within the workforce and creating an inclusive working environment. For this purpose, we welcome applications from all qualified candidates regardless of gender, sexual orientation, race, ethnicity, beliefs, age, marital status, disability, or other characteristics.
- Who are we?
- Amaris Consulting is an independent technology consulting firm providing guidance and solutions to businesses. With more than 1000 clients across the globe, we have been rolling out solutions in major projects for over a decade - this is made possible by an international team of 7,600 people spread across 5 continents and more than 60 countries. Our solutions focus on four different Business Lines: Information System & Digital, Telecom, Life Sciences and Engineering. We're focused on building and nurturing a top talent community where all our team members can achieve their full potential. Amaris is your steppingstone to cross rivers of change, meet challenges and achieve all your projects with success.
- Brief Call: Our process typically begins with a brief virtual/phone conversation to get to know you! The objective? Learn about you, understand your motivations, and make sure we have the right job for you!
- Interviews (the average number of interviews is 3 - the number may vary depending on the level of seniority required for the position). During the interviews, you will meet people from our team: your line manager of course, but also other people related to your future role. We will talk in depth about you, your experience, and skills, but also about the position and what will be expected of you. Of course, you will also get to know Amaris: our culture, our roots, our teams, and your career opportunities!
- Case study: Depending on the position, we may ask you to take a test. This could be a role play, a technical assessment, a problem-solving scenario, etc.
- As you know, every person is different and so is every role in a company. That is why we have to adapt accordingly, and the process may differ slightly at times. However, please know that we always put ourselves in the candidate's shoes to ensure they have the best possible experience.
- We look forward to meeting you!
ประสบการณ์:
5 ปีขึ้นไป
ทักษะ:
Contracts, Procurement, AutoCAD, English
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Serve as the key business partner working directly with service business partners and internal stakeholders (primarily infrastructure, physical security and operations teams).
- Collaborate with engineers, technicians, project managers, and Sr. Leaders to develop your programs.
- Drive process change and improvement across multiple business and program teams.
- Report ad hoc, weekly, and monthly program and operating metrics.
- Run meetings, create and maintain timelines, and keep large, diverse groups informed of progress and obstacles.
- Manage security system integration vendor contracts to deliver projects.
- Communicate the status of programs with customers, stakeholders and conduct program reviews.
- Must be willing to travel 15% of the time as required when launching new locations (Domestically and Internationally).
- A day in the life
- The SPM team in ASEAN is a high performing unit that supports ASEAN Data Center builds now and into the future. The team work at pace and Take Ownership, able to Deliver Results on a daily basis. We are mindful of each others differences and work tirelessly to support each other daily.
- Diverse Experiences
- Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn t followed a traditional path, or includes alternative experiences, don t let it stop you from applying.
- Why AWS
- Amazon Web Services (AWS) is the world s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating that s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
- Work/Life Balance
- We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there s nothing we can t achieve in the cloud.
- Inclusive Team Culture
- Here at AWS, it s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon conferences, inspire us to never stop embracing our uniqueness.
- Mentorship and Career Growth
- We re continuously raising our performance bar as we strive to become Earth s Best Employer. That s why you ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
- BASIC QUALIFICATIONS.
- 5 years working in Project Management related to construction or physical security.
- Demonstrated ability to manage multiple complex projects and adapt to and control change on a project.
- Fluency/competency in more than one language in Thai and English to communicate with local and overseas stakeholders.
- Experienced in vendor management and procurement processes, to include the establishment of key performance indicators and service level agreements.
- PREFERRED QUALIFICATIONS.
- BA/BS degree or higher in related field of architecture, engineering, or project management. PSP, CPP, PMP Certification will be an added advantage.
- Subject Matter Expertise with Access Control, Intrusion Detection, and Video Surveillance Systems.
- Demonstrated ability to use AutoCad/Desk, BIM, Bluebeam.
- Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you re applying in isn t listed, please contact your Recruiting Partner.
ประสบการณ์:
4 ปีขึ้นไป
ทักษะ:
Electrical Engineering, Mechanical Engineering, English
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Supervise contractors who perform servicing or preventive maintenance.
- Operate and maintain mechanical and electrical equipment.
- Perform root cause analysis for operational issues.
- Troubleshoot facility and rack level events within internal SLA.
- Ensure all personnel on-site follow safety protocols.
- Work on-call and a rotating schedule as needed.
- Take daily operational readings and provide metrics reporting to senior engineers.
- Perform basic support concepts such as ticketing systems, root cause analysis, and task prioritization.
- Perform shift duty as required.
- A day in the life
- The Data Center Engineering Technician will be responsible for ensuring the overall operation and maintenance of all electrical, mechanical, and HVAC equipment within the data center. The EOT serves as a technical resource to support Amazon within its owned and operated data centers. This equipment supports mission-critical servers and must maintain better than 99.999% uptime. The Data Center Engineering Technician will continue to maintain high reliability and performance while keeping operating costs in facilities at a minimum.
- Diverse Experiences
- AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn t followed a traditional path, or includes alternative experiences, don t let it stop you from applying.
- Why AWS?
- Amazon Web Services (AWS) is the world s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating that s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
- Inclusive Team Culture
- AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.
- Mentorship & Career Growth
- We re continuously raising our performance bar as we strive to become Earth s Best Employer. That s why you ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
- Work/Life Balance
- We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there s nothing we can t achieve in the cloud.
- BASIC QUALIFICATIONS.
- 2+ years of electrical or mechanical experience.
- 2+ years working in a Data Center or Mission Critical Environment.
- English language, both written and spoken.
- PREFERRED QUALIFICATIONS.
- Bachelor s Degree in Electrical Engineering, Mechanical Engineering or relevant discipline.
- 4+ years of Data Center engineering/operations/facilities experience.
- 2+ Microsoft Excel, Word, Outlook and technical writing skills.
- Operating engineering licenses.
- Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you re applying in isn t listed, please contact your Recruiting Partner.
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