เงื่อนไขการค้นหา

ประสบการณ์:

2 ปีขึ้นไป

ประเภทงาน:

งานประจำ

• Supervise contractors who perform servicing or preventive maintenance.
• Operate and maintain mechanical and electrical equipment.
• Perform root cause analysis for operational issues.
• Troubleshoot facility and rack level events within internal SLA.
• Ensure all personnel on-site follow safety protocols.
• Work on-call and a rotating schedule as needed.
• Take daily operational readings and provide metrics reporting to senior engineers.
• Perform basic support concepts such as ticketing systems, root cause analysis, and task prioritization.
• Physical Requirements:
• All physical requirements are expected with reasonable accommodationsWalk job sites in uneven terrain.
• Work at heights and from ladders.
• Regularly walk, use hands and fingers, handle or feel, reach with hands and arms, stoop, kneel, crouch or craw.
• Regularly lift and/or move up to 40 pounds; and participate in group lifts for 40 pounds or more.
• Carry objects weighing up to 40 pounds for short distances.
• Work shifts longer than eight hours in duration.
• Respond to off hour emergency calls.
• A day in the life
• The Data Center Engineering Technician will be responsible for ensuring the overall operation and maintenance of all electrical, mechanical, and HVAC equipment within the data center. The EOT serves as a technical resource to support Amazon within its owned and operated data centers. This equipment supports mission-critical servers and must maintain better than 99.999% uptime. The Data Center Engineering Technician will continue to maintain high reliability and performance while keeping operating costs in facilities at a minimum.
• Engineering Technicians are Amazon's front line when it comes to hands-on electrical and mechanical equipment troubleshooting. They will maintain, operate, and troubleshoot, Data Center Operation's Mission Critical Facilities, which includes stand-by diesel generators and related fuel systems, as well as three phase electrical systems such as: switch gear, UPSs, PDUs, wet cell batteries and associated systems, CRAC, centrifugal chillers, cooling towers/water chemical system, air handlers and associated systems, pumps, & motors.
• 4+ years of Data Center Engineering Experience 4+ years of data center operations/facilities experience 2+ years of experience with Microsoft Excel, Word, Outlook and technical writing skills Operating engineering licenses such as DC II, DC III Leadership and organizational skills Meets/exceeds Amazon's leadership principles requirements for this role Meets/exceeds Amazon's functional/technical depth and complexity Operating engineering licenses such as DC II, DC III

ประสบการณ์:

3 ปีขึ้นไป

ทักษะ:

SQL, English

ประเภทงาน:

งานประจำ

• Bachelor's degree in computer science, Computer Engineering, information technology, MIS, Business Computer, or equivalent experience.
• At least 3 years experience working as an application support, or a similar role.
• Knowledge of SQL Server, SQL Statement, Java, and Basic Store Procedure.
• Good in speaking, reading and writing in English, and be customer-centric.
• Communicating effectively through oral and written mediums.
• Ability to diagnose and solve application issues.
• Have an Excellent customer service skill.
• Have good team performance and support the team members.
• Experience in eCommerce, CRM, Warehouse Management system is preferable.

ประสบการณ์:

2 ปีขึ้นไป

ประเภทงาน:

งานประจำ

• Manage, implement, and maintain Computer network and systems in terms of data, voice, calls, videos, wireless network services, and incidents for Office and Clinic branches (currently 11 branches and upcoming in the future).
• Install, configure, and maintain network, computer, and other devices under Team tasks.
• Replace faulty hardware components and install the system s software when required.
• Updating computer software. as well as upgrading hardware and systems.
• Perform disaster recovery operations e.g., Data backups, Data Restore and Data Retention when required.
• Maintaining records of IT assets.
• Purchase, research on potential, and compare the price and quality of the computer, software, and network equipment when required.
• Managing stocks of equipment, components, consumables, and other supplies for office and Clinic branches.
• Collaborate with Teams to execute projects.
• Providing IT assistance to staff in both Clinics and the Office.
• Troubleshoots computer and network problems and implements security programs with hardware and software.
• Monitor the organization s computer systems and networks' everyday operations for performance improvement and enhancement.
• Assist the team to perform tests and evaluate new technology, hardware, and software.
• Provide on-call and on-site support when required.
• Work in shifts and upcountry when required.
• To succeed in this role, you need to have.
• Bachelor s degree in Computer Science, Engineering or Information Technology or a related field preferred.
• Minimum 2 years of relevant experience operating in a similar role.
• Strong computer and network knowledge with hands-on experience.
• In-depth knowledge of computer hardware, software, and networks.
• Analytical and problem-solving skills to troubleshoot and diagnose issues.
• Experience in IT services like Azure Active Directory, VPN, Computer Network, NAS, etc.
• Enthusiastic and willing to learn in a fluid and fast-paced environment.
• Has a passion for technology and wants to make a difference with technology solutions.
• Good interpersonal and communication skills to interact effectively with teams.
• Dependable and flexible when necessary.
• Semi-flexible Office hour: 9.30-18.30.
• Smart Casual Dress Code.
• 2-min walk from BTS Chongnonsi (Sathon).
• Annual vaccination.
• Premium Health and Life insurance with Family Benefits.
• High yield, high pop up Provident Fund plan.
• Child Education Benefits.
• Travel allowance.
• Clinic service for free or at great cost.
• Extra Benefits to keep your Professional Look and Feel Fit.
• Special member price with Fitness first and Virgin Active Thailand.
• Free lunch.
• Unlimited snacks, drinks and ice cream.
• Positive-energetic teammates.
• Monthly dinner party.
• Annual company trip.
• Entertainment zone; Nintendo switch, PS, Board games etc.
• Grab your favorite reading from our bookshelf.
• Shower room with hotel amenities.
• Luxury massage chair to keep office syndrome away.
• Sleep box, take a rest and get up with fresher energy.

ประสบการณ์:

2 ปีขึ้นไป

ทักษะ:

Microsoft Office, Microsoft Exchange, Security Design, VMware, Windows Server, English

ประเภทงาน:

งานประจำ

• Install Configure and Upgrade Operating Systems (Windows, Linux) and common standard application software.
• Basic troubleshoots computer system, including hardware, software and network.
• Receive and Response to customer issue or change request.
• Perform change configuration of system and network equipment follow by procedure and manual.
• Escalation to higher level when requires.
• Logging, follow up and tracking the details of Customer Requests and problems as cases.
• Provide technical phone support to customers.
• Provide remote support and/or remote maintenance to customers.
• Provide reports to customers upon requests.
• Maintain and/or Update customer information in the customer database.
• Male/Female, age not over 30.
• Bachelor degree in Telecommunication Engineering, Computer Science, Computer Engineering, or IT related fields.
• 2-5 years experience in direct IT/Network/Engineering Technical support.
• Able to understand customer contracts, Service Level Agreement, and Scopes of work.
• Good command of English.
• Excellent communication skill.
• Good Troubleshooting skills.
• Experience with Remote Applications and Tools such as VNC, PC anywhere, Windows Remote Desktop,VPN, Telnet, SSH will be benefit.
• Customer Service mind.
• Able to work under pressure and time constrain.
• Basic knowledge of.
• Computer/Server Hardware,.
• Windows operating system,.
• MS Office.
• Microsoft Exchange and Outlook.
• TCP/IP, Networking.
• Network Security and VPN.
• Anti-virus software.
• Experience with below products would be benefit:
• Cisco router and switch (CCNA, CCNP).
• Microsoft Certificate (MTA, MCSA, MCSE).
• VMware Certificate.
• Public Cloud Certificate such as Azure/ AWS.
• Work Place: Interlink(Nation) Tower Bangna.
• Work Hours: Shift Work (วันหยุดไม่แน่นอน หัวหน้างานจะจัดตารางทำงานให้).

ประสบการณ์:

5 ปีขึ้นไป

ทักษะ:

Microsoft Office, SAP

ประเภทงาน:

งานประจำ

• Management Level.
• IT Support Specialist.
• Minimum 5 years' experience in IT Support.
• Problem analysis and troubleshooting computer day-to-day problem.
• Support general Hardware (Desktop, Laptop, Printers, Network, Mobile Devices) and Software included Microsoft Windows, Microsoft Office, Active Directory, and SAP.
• Perform troubleshooting to prevent disruption in work operation (i.e., login failure, application bugs, etc.) of Mitrphol Group.
• Perform manage service to Mitrphol Group staff according to IT security policy.
• Management of IT Service Desk overall.
• Prepare monthly reports, presentations and other reports requested by the organization.
• Monitor and test fixes to ensure problems have been adequately resolved and Fix problems as SLA, KPI require.
• Follow up all jobs received to save as Ticket of IT Service Desk for the User to be able to use the service as soon as and with quality.
• Coordinate with the team to resolve problems so that users can get back to work as quickly as possible.
• Perform IT Services monitoring activities and report incidents to manager if any.
• Prepare IT software licenses to ensure that the optimal number are acquired, retained, and deployed in relation to required business usage, and the software installed complied with license agreements.
• Bachelor's or masters degree in Information Technology or related fields.
• Minimum 5 years' experience in IT system or related fields.
• Excellent communication, presentation, and service skills.
• Excellent in Video Conference Skill.
• Perform quick resolution and excellent customer services.
• Ability to work under pressure, aggressive timelines and to work in a collaborative environment and mindset.
• Knowledge and ability to manage, plan, and assess the needs and provision of services related to the management of user accounts, computer accounts, e-mail, basic networking, and software licenses.
• Able to coordinate and work together as a team.
• Experience as a leader in a client support function.
• Strong communication skills, both written and verbal.
• Attention to detail in high-pressure situations.
• Excellent problem-solving abilities.
• Excellent relationship management skills.