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Skills:

Business Development

Job type:

Full-time

• Bachelor's degree in Business Administration, Logistics, Supply Chain Management, or related fields.
• Good command of spoken and written English.
• (Chinese will be an advantage).
• Computer literacy, Microsoft Office, and E-mail communication.
• Good and pleasant personality.
• Good human relationships.
• Strong interpersonal, communication, and negotiation skills.
• Able to work independently and self-motivated.
• Being service-minded oriented with a strong commercial awareness of market trends.
• Proven ability to build strong customer relationships and identify new business opportunities to drive company growth.
• Ability to travel up-country or abroad for work assignments as required.
• Experience in Freight Forwarder, Shipping/Liner, and/or logistics industry with knowledge of ocean/air freight rates and carrier networks will be an advantage (Minimum 2-3 years).
• Able to work for and manage the assignments creatively and efficiently.
• Benefit.
• Social Security.
• Provident Fund.
• Group Insurance.
• Bonus (depends on company annual profit).
• Company Annual Outing Trip.
• Incentive.

Experience:

1 year required

Skills:

Marketing Strategy, Tableau, SQL

Job type:

Full-time

• You will analyze short to medium term issues impacting demand growth in the business. This includes customer segmentation, conversion funnel optimization, churn analysis, market scans and experimentation.
• You will collaborate with internal and external members to align demand plans with business strategies.
• You will create regular reports and presentations on demand forecasts and measurements.
• You will participate in SOP meetings to provide insights on demand trends and potential risks.
• You will design efficient promo structures and other projects to achieve demand growth in the GrabMart business and work with main partner teams to implement.
• You will manage budget allocation and track cost from plans in collaboration with Finance.
• What Essential Skills You Will Need.
• A minimum 1 year of relevant work experience in financial services, management consulting or technology firms.
• Processing and analyzing complex data sets using Excel (Essential)/Tableau ().
• Working knowledge of SQL is preferred but not essential.
• Quantitative discipline with strong business sense and complex analyses to a wide range of audiences, and translating these to actionable business insights.
• Ability to see big picture while not losing sight of details.
• Additional Information.
• Life at Grab.
• We have your back with.
• Term Life Insurance.
• and comprehensive Medical Insurance.
• With GrabFlex, create a benefits package that suits your needs and aspirations.
• Celebrate moments that matter in life with loved ones through Parental and Birthday leave, and give back to your communities through Love-all-Serve-all (LASA) volunteering leave.
• We have a confidential.
• Grabber Assistance Programme.
• to guide and uplift you and your loved ones through life's challenges.
• Balancing personal commitments and life's demands are made easier with our FlexWork arrangements such as differentiated hours.
• What We Stand For at Grab.
• We are committed to building an inclusive and equitable workplace that enables diverse Grabbers to grow and perform at their best. As an equal opportunity employer, we consider all candidates fairly and equally regardless of nationality, ethnicity, religion, age, gender identity, sexual orientation, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.

Experience:

2 years required

Skills:

SQL

Job type:

Full-time

• Own GrabMart fleet management by ensuring smooth day-to-day fleet operations, monitoring driver supply performance, and driving initiatives to improve supply health, service reliability, and operational efficiency.
• Partner closely with the regional driver product team and cross-functional stakeholders to address fleet-related challenges, improve operational processes, and support the implementation and adoption of new tools, products, and initiatives for GrabMart.
• Support GrabMart and GrabExpress strategy, from ideation and planning through execution, by tracking business performance, identifying risks and opportunities, and translating insights into actionable recommendations and operating plans.
• Drive the execution of strategic plans and operational initiatives across GrabMart and GrabExpress by coordinating with stakeholders, following through on implementation, resolving on-the-ground issues, and ensuring initiatives deliver measurable business impact.
• What Essential Skills You Will Need.
• Minimum 2-3 years of experience in logistics, last-mile delivery, e-commerce, or marketplace businesses, or in a management consulting firm.
• You can throw in big WHAT IF and light up new ideas with rationale attached.
• Passionate and able to excel in a fast-paced team environment, while being deliver tasks.
• You can invent structural thinking framework and simplify into relevant action plans.
• You have solid analytical and problem-solving skills, basic SQL is a plus.
• Additional Information.
• Life at Grab.
• We have your back with.
• Term Life Insurance.
• and comprehensive Medical Insurance.
• With GrabFlex, create a benefits package that suits your needs and aspirations.
• Celebrate moments that matter in life with loved ones through Parental and Birthday leave, and give back to your communities through Love-all-Serve-all (LASA) volunteering leave.
• We have a confidential.
• Grabber Assistance Programme.
• to guide and uplift you and your loved ones through life's challenges.
• Balancing personal commitments and life's demands are made easier with our FlexWork arrangements such as differentiated hours.
• What We Stand For at Grab.
• We are committed to building an inclusive and equitable workplace that enables diverse Grabbers to grow and perform at their best. As an equal opportunity employer, we consider all candidates fairly and equally regardless of nationality, ethnicity, religion, age, gender identity, sexual orientation, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.

Skills:

Good Communication Skills, Power BI, Tableau, Python, English

Job type:

Full-time

Get to Know the Team Grab - the leading super app in Southeast Asia - combines transport, food delivery, logistics, payments, and much more in a single platform. The Country & Marketing Analytics team helps the organisation by analysing in each of our countries our past operations and marketing initiatives, deciphering the impact on our business, our brand and our users, to augment the outcome of future initiatives. Get to Know the Role You will be working with various teams in Grab - Country Business, Operations, Marketing as well as Engineering, Product and other Data team to und ...

Experience:

2 years required

Skills:

English, Thai

Job type:

Full-time

• Identify and secure partnerships with high-value F&B merchants to lead volume and growth for Grab's Omnicommerce services.
• Reach out to key market players through cold calling and networking to close deals.
• Help with onboarding new merchants, ensuring a smooth transition into Grab's ecosystem and setting them up for success.
• Drive the use of services including Dine-Out Deals, Reservations, Phoenix and Loyalty.
• Lead Generation & Pipeline Management.
• Independently sourced strategic F&B leads to maintain a healthy and sales pipeline.
• Update the daily sales pipeline systematically to ensure accurate forecasting and goal progression.
• Demonstrate experience maintaining an organized and up-to-date pipeline of opportunities in understanding processes and tracking work.
• Strategy Execution & Market Insights.
• Implement acquisition strategies and initiatives effectively to meet team and organizational goals.
• Stay updated on market trends, industry developments, and competitor activities to provide actionable feedback and insights.
• Manage full sales cycles from prospecting to closing.
• What Essential Skills You Will Need.
• 2+ years of experience.
• Bachelor's degree in any field.
• Proficiency in English and Thai (third language is a-plus).
• Visionary mindset with a passion for exceeding set targets and achieving success.
• Experience establishing communication and engagement with prospects, and convincing sales pitches.
• Proven ability to prioritize a high-volume pipeline and meet the schedule without sacrificing quality.
• Collaborative mindset, thriving in a dynamic, high-growth setting while engaging with people naturally.
• This role is ideal for individuals who are driven, passionate about the F&B industry, and eager to drive impactful partnerships. You will work in a constant evolving environment, collaborate with a passionate team, and help shape the future of Grab's offline services for F&B.
• Additional Information.
• Life at Grab.
• We have your back with.
• Term Life Insurance.
• and comprehensive Medical Insurance.
• With GrabFlex, create a benefits package that suits your needs and aspirations.
• Celebrate moments that matter in life with loved ones through Parental and Birthday leave, and give back to your communities through Love-all-Serve-all (LASA) volunteering leave.
• We have a confidential.
• Grabber Assistance Programme.
• to guide and uplift you and your loved ones through life's challenges.
• Balancing personal commitments and life's demands are made easier with our FlexWork arrangements such as differentiated hours.
• What We Stand For at Grab.
• We are committed to building an inclusive and equitable workplace that enables diverse Grabbers to grow and perform at their best. As an equal opportunity employer, we consider all candidates fairly and equally regardless of nationality, ethnicity, religion, age, gender identity, sexual orientation, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.

Experience:

4 years required

Skills:

Project Management, SQL

Job type:

Full-time

• Drive GrabFood's national merchant selection growth via end-to-end strategic project PMO, quantitative commercial design, and data-led operations.
• Directly manage a team driving both scalable mass-acquisition engines and high-touch strategic merchant acquisition.
• Oversee project execution, strict timeline tracking, clear milestone management, and data-backed performance optimization across all channels.
• Partner with Marketing, Sales Ops, Growth, and relevant stakeholders to optimize commercial levers and scale repeatable sales plans.
• Lead cross-functional project sprints, establishing clear project charters, KPIs, and tracking mechanisms to scale acquisition channels.
• Extract data to quantitatively optimize merchant pricing models, commission structures, and onboarding incentives to maximize conversion ROI.
• Turn scattered merchant datasets into hyper-targeted, structured lead pipelines to maximize the efficiency of our ground sales teams.
• Apply analytical models to manage resource allocation across digital lead gen, external partner networks, and offline visibility collateral placement.
• Standardize trendy merchant acquisition plans for the wider organization, and establish lean experimental frameworks to run validation tests for upcoming merchant product verticals.
• 4+ years of experience with strong professional foundation within management consulting, a hyper-growth tech setting, or a similar high-velocity operational environment, paired with a proven track record of leading teams.
• Strong Project Management Frameworks:Proven expertise in structuring complicated problems into clear, execution-ready working plans and hitting strict timelines.
• Advanced in Quantitative Experience: Capability to extract insights from raw data, build data-backed recommendations, and model commercial/funnel scenarios. SQL proficiency.
• PASSION in the F&B industry: from street food to casual café and restaurant to premium food to social sellers; from Bangkok to upcountry markets.
• Strong in Stakeholder Management.
• Additional Information.
• Life at Grab.
• We have your back with.
• Term Life Insurance.
• and comprehensive Medical Insurance.
• With GrabFlex, create a benefits package that suits your needs and aspirations.
• Celebrate moments that matter in life with loved ones through Parental and Birthday leave, and give back to your communities through Love-all-Serve-all (LASA) volunteering leave.
• We have a confidential.
• Grabber Assistance Programme.
• to guide and uplift you and your loved ones through life's challenges.
• Balancing personal commitments and life's demands are made easier with our FlexWork arrangements such as differentiated hours.
• What We Stand For at Grab.
• We are committed to building an inclusive and equitable workplace that enables diverse Grabbers to grow and perform at their best. As an equal opportunity employer, we consider all candidates fairly and equally regardless of nationality, ethnicity, religion, age, gender identity, sexual orientation, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.

Experience:

5 years required

Skills:

Architecture, Python, SQL

Job type:

Full-time

• Be the Authority on Causal Truth: You will apply quasi-experimental methods and structural modeling to safeguard the business from mistaking correlation for causation. You will ensure our biggest bets are backed by rigorous evidence rather than coincidence.
• Solve Big, Ambiguous Questions.
• You will help build the research agenda for the "unknowns" of our marketplace. You will investigate foundational topics like long-run market dynamics, system efficiency ...
• Simplify Strategy.
• You will distill immense complexity into clear, applicable mental models. You will partner with senior leadership to cut through the noise, helping them define the true goals and principles of the business.
• What Essential Skills You Will Need.
• Industry Experience.
• At least 5 years of experience with marketplace design, pricing strategy or economic consulting.
• Technical Skills.
• Econometrics: Expertise in causal inference techniques like difference-in-differences and regression discontinuity.
• Structural thinking: ability to build models predicting market equilibrium and effects of pricing changes.
• Technical proficiency: SQL and statistical programming (R, Python) is necessary.
• Strategic Communication: ability to simplify complex economic concepts to partners and influence decisions.
• Experience with economic logic, structural thinking, and causal analysis, regardless of their tenure in industry.
• A Master's/PhD degree in Economics, or a related field is preferred.
• Additional Information.
• Life at Grab.
• We have your back with.
• Term Life Insurance.
• and comprehensive Medical Insurance.
• With GrabFlex, create a benefits package that suits your needs and aspirations.
• Celebrate moments that matter in life with loved ones through Parental and Birthday leave, and give back to your communities through Love-all-Serve-all (LASA) volunteering leave.
• We have a confidential.
• Grabber Assistance Programme.
• to guide and uplift you and your loved ones through life's challenges.
• Balancing personal commitments and life's demands are made easier with our FlexWork arrangements such as differentiated hours.
• What We Stand For at Grab.
• We are committed to building an inclusive and equitable workplace that enables diverse Grabbers to grow and perform at their best. As an equal opportunity employer, we consider all candidates fairly and equally regardless of nationality, ethnicity, religion, age, gender identity, sexual orientation, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.

Experience:

8 years required

Skills:

Teamwork, Power BI

Job type:

Full-time

• You will diagnose complex problems by connecting insights and challenges across teams, swiftly addressing risks and opportunities with strategic insight.
• You will offer thought leadership to influence business decisions and align people programmes with organisational values through organization effectiveness, workforce management and drive more business productivity.
• You will guide managers through performance management cycles, rewards, retention, and talent development.
• You will promote inclusion, teamwork, and high performance.
• Strategic Learning & Development.
• You will identify skills gaps within business teams and work with regional L&D team to tailor development programmes.
• You will partner business leaders to create succession plans and identify high-potential employees for development.
• You will lead implementation of country wide L&D initiatives, ensuring they align with overall business strategy and culture.
• You will foster innovation, encouraging technology adoption across all levels, embracing and promoting the philosophy that every Grabber is a technologist.
• You will lead AI-driven HR programs to enhance efficiency and employee experience.
• You will use generative AI tools to analyse data, automate tasks, and improve decision-making.
• You will champion HR innovation, positioning Grab as a leader in AI integration, enhancing productivity while maintaining a human touch in People business partnering.
• You will guide workforce planning, align resources with goals, and address skill gaps through training.
• You will oversee talent deployment and anticipate future needs.
• You will use People metrics to guide necessary data-based decisions and changes.
• What Essential Skills You Will Need.
• 8+ years of HR experience, with at least 5 years in human resource business partnering in industries such as FinTech, hyper-growth companies, or banking and finance.
• Great at talking to others and building trust and credibility across all levels.
• Experience with HRIS systems and People analytics tools such as Power BI, to extract workforce insights and present data to leadership.
• Comfortable working alone or with a team, and able to handle change and uncertainty with ease.
• Familiarity with employment laws and regulations, and knowledge of cultural landscape in the markets we operate in.
• Leadership and strategic thinking skills, with experience leading digital transformation or AI adoption in HR processes.
• Additional Information.
• Life at Grab.
• We have your back with.
• Term Life Insurance.
• and comprehensive Medical Insurance.
• With GrabFlex, create a benefits package that suits your needs and aspirations.
• Celebrate moments that matter in life with loved ones through Parental and Birthday leave, and give back to your communities through Love-all-Serve-all (LASA) volunteering leave.
• We have a confidential.
• Grabber Assistance Programme.
• to guide and uplift you and your loved ones through life's challenges.
• Balancing personal commitments and life's demands are made easier with our FlexWork arrangements such as differentiated hours.
• What We Stand For at Grab.
• We are committed to building an inclusive and equitable workplace that enables diverse Grabbers to grow and perform at their best. As an equal opportunity employer, we consider all candidates fairly and equally regardless of nationality, ethnicity, religion, age, gender identity, sexual orientation, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.

Skills:

Problem Solving, Risk Management, Automation, Telesales, English, Thai

Job type:

Full-time

• The Critical Tasks You Will Perform.
• Lead Customer Success and Executive Escalation, complex customer resolution, setting clear standards for complex case handling, customer advocacy, risk management, and resolution quality.
• Lead the enablement team - AI transformation, Process excellence, Knowledge management, Grab Help Center.
• Lead the Grab Support Commercial team, overseeing Telesales and GFB Inside Sales to improve sales performance, operational excellence, and sustainable business growth.
• Establish strong escalation governance with BPO partners and internal teams to ensure cases are triaged, owned, resolved, and closed with appropriate documentation.
• Use voice of the customer (VOC), NPS, customer satisfaction, complaint, escalation, and repeat-contact insights to identify systemic pain points and prioritise improvements.
• Partner with Legal, Compliance, Privacy, Safety, Product, and Operations teams on sensitive cases and crisis-related customer experience risks.
• Build capability across specialist teams through coaching, calibration, knowledge improvement, and clear development pathways.
• What Essential Skills You Will Need.
• 6 or more years of experience in customer success, customer experience, complex operations, complaint management, service recovery, or a related field.
• Demonstrated experience leading specialist, Level 2, escalation, or high-sensitivity support teams.
• Experienced in handling customer complaints, safety concerns, financial issues, regulatory or privacy matters, and reputational risk.
• You are able to combine empathy with structured problem solving, using customer and operational data to find causes and improve journeys.
• You have stakeholder management skills, with the ability to coordinate across BPO partners, country teams, regional functions, and policy owners.
• Fluent in Thai and English, both written and spoken.
• Good to Have.
• Experience in a high-growth technology platform, super-app, e-commerce, financial services, or transportation business.
• Experience with complaint centres, financial support, safety and trust operations, regulatory case management, or customer advocacy.
• Experience designing VOC programs, closed-loop feedback, service recovery, or customer journey improvement.
• Experience using automation, artificial intelligence, or analytics to improve specialist support and customer outcomes.
• Life at Grab.
• We have your back with.
• Term Life Insurance.
• and comprehensive.
• Medical Insurance.
• With.
• GrabFlex,.
• create a benefits package that suits your needs and aspirations.
• Celebrate moments that matter in life with loved ones through.
• Parental.
• and.
• Birthday leave., and give back to your communities through.
• Love-all-Serve-all (LASA).
• volunteering leave.
• We have a confidential.
• Grabber Assistance Programme.
• to guide and uplift you and your loved ones through life's challenges.
• Balancing personal commitments and life's demands are made easier with our FlexWork arrangements such as differentiated hours.
• What We Stand For at Grab.
• We are committed to building an inclusive and equitable workplace that enables diverse Grabbers to grow and perform at their best. As an equal opportunity employer, we consider all candidates fairly and equally regardless of nationality, ethnicity, religion, age, gender identity, sexual orientation, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.

Experience:

3 years required

Skills:

English, Thai

Job type:

Full-time

• Bachelor's degree in Business Administration, Marketing, Economics, or a related field.
• Experience 3+ years in FMCG brand management, commercial strategy, media planning, or related roles.
• Analytical skill with proficiency in tools and techniques with the ability to translate data into actionable insights.
• Have leadership and team collaboration skills.
• Experience with projects management and meet the deadline.
• Fluency in Thai & English (both written and spoken).
• Additional Information.
• Life at Grab.
• We have your back with.
• Term Life Insurance.
• and comprehensive Medical Insurance.
• With GrabFlex, create a benefits package that suits your needs and aspirations.
• Celebrate moments that matter in life with loved ones through Parental and Birthday leave, and give back to your communities through Love-all-Serve-all (LASA) volunteering leave.
• We have a confidential.
• Grabber Assistance Programme.
• to guide and uplift you and your loved ones through life's challenges.
• Balancing personal commitments and life's demands are made easier with our FlexWork arrangements such as differentiated hours.
• What We Stand For at Grab.
• We are committed to building an inclusive and equitable workplace that enables diverse Grabbers to grow and perform at their best. As an equal opportunity employer, we consider all candidates fairly and equally regardless of nationality, ethnicity, religion, age, gender identity, sexual orientation, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.

Skills:

Automation, Salesforce, Telesales, English, Thai

Job type:

Full-time

• You will lead Thailand's CX vision across all Grab product verticals, operating as the local steward of Grab's regional world-class experience strategy.
• You will synthesize VOC, CSAT, NPS, and escalation data to identify systemic pain points and design solutions that resolve them at scale not just treat symptoms.
• You will represent Thailand's CX voice in regional and country leadership forums, contributing to cross-market guides and influencing regional strategy with ground-level insights.
• You will benchmark against global CX leaders and latest technologies, translating best practices into Grab-specific frameworks and operating models.
• You will position Thailand's support function as an active contributor to user retention and revenue growth.
• BPO Operational Performance.
• You will serve as the accountable in-country owner of BPO operational performance translating regional vendor governance frameworks into local execution excellence, driving day-to-day performance management, quality calibration, and escalation resolution.
• You will guide vendor accountability through weekly rigorous review cadences, holding BPO partners to quality and efficiency standards aligned with regional benchmarks.
• You will provide market-specific inputs into regional capacity planning, headcount forecasting, and ramp decisions.
• You will oversee local QA execution, training delivery, and performance calibration with regional quality frameworks.
• Operational Excellence & AI-Led Transformation.
• You will lead Thailand's transition to an AI-enabled, digital-first support model driving adoption of automation and AI tools across in-house and BPO teams.
• Champion AI-powered and automated service journeys as strategic levers.
• You will drive Thailand's shift to data-driven operations.
• You will pilot bold, CX models, moving fast on validated experiments and scaling what works across the market.
• Ensure achievement of SLAs, quality metrics, and OKRs through disciplined resource management and proactive risk mitigation.
• Cross-Functional Leadership & Stakeholder Alignment.
• You will collaborate with country and regional teams to lead local user first policies and influence without authority across a matrixed organization while secure commitment to shared CX outcomes even in the face of competing priorities.
• People Leadership & Capability Building.
• Lead, inspire, and grow a high-skilled in-house team creating an environment where specialists are stretched, developed, and retained.
• Build and sustain a structured capability development roadmap for in-house talent with a deliberate focus on providing the team with the skills to excel in an AI-augmented environment.
• Extend capability-building rigor to BPO partner talent pipelines, setting standards for training, and performance elevation in partnership with the Regional BPO team.
• Hold self, team, and fellow leaders accountable to outcomes not just baseline targets.
• What Essential Skills You Will Need.
• 10+ years in customer experience, customer success, or CX operations leadership with preference for experience in high-growth tech platforms, super-apps, or digital-native businesses.
• Demonstrated experience managing CX strategy (not just operations) including journey mapping, VOC programme design, and closed-loop feedback mechanisms.
• Experienced in managing large, blended workforces (in-house specialists and BPO vendors) across multiple business departments.
• Experienced working within or alongside regional BPO governance structures.
• Background in CX transformation or change management leading organisations through technology adoption, process redesign, or operating model shifts.
• Experience connecting support operations to commercial outcomes whether through retention, telesales, or revenue-linked CX programmes.
• Capabilities.
• Expert-level systems thinking: able to identify root causes of chronic CX failures and design durable, scalable solutions.
• Data fluency comfortable managing CSAT, NPS, AHT, FCR, and operational cost metrics; able to translate data into strategic decisions and build real-time operational visibility.
• Proficiency with CX and support tooling (e.g. Salesforce Service Cloud, PowerBI, Microsoft D365) and demonstrated experience leading AI-assisted service delivery model adoption.
• Stakeholder management and orchestration skills able to bridge functions, promote alignment, navigate disagreement, and secure commitment across country, regional, and global team members.
• Fluent in Thai and English, both written and spoken.
• Additional Information.
• Life at Grab.
• We have your back with.
• Term Life Insurance.
• and comprehensive Medical Insurance.
• With GrabFlex, create a benefits package that suits your needs and aspirations.
• Celebrate moments that matter in life with loved ones through Parental and Birthday leave, and give back to your communities through Love-all-Serve-all (LASA) volunteering leave.
• We have a confidential.
• Grabber Assistance Programme.
• to guide and uplift you and your loved ones through life's challenges.
• Balancing personal commitments and life's demands are made easier with our FlexWork arrangements such as differentiated hours.
• What We Stand For at Grab.
• We are committed to building an inclusive and equitable workplace that enables diverse Grabbers to grow and perform at their best. As an equal opportunity employer, we consider all candidates fairly and equally regardless of nationality, ethnicity, religion, age, gender identity, sexual orientation, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.

Experience:

4 years required

Skills:

Project Management, Data Analysis, SQL, English, Thai

Job type:

Full-time

• The Group Marketplace team supports country teams in managing driver supply, pricing, marketplace strategy, product rollouts, and special projects. We often work with large datasets, deriving insights to create applicable solutions. There is minimal bureaucracy, allowing a quick turnaround from insights to decisions and execution.
• You will lead important projects that manage supply for our delivery services. Using data and strategic planning, you will identify gaps and design plans to address challenges. Your work will involve rolling out new products, optimizing existing ones, ...
• The Critical Tasks You Will Perform.
• Experiment and execute initiatives to ensure optimal platform performance for GrabFood and GrabExpress verticals.
• Analyze the performance of owned projects and initiatives and communicate key results across a wide range of stakeholders.
• Has the ability to "connect-the-dots", and understands both on-ground realities of the business and the narrative of data from multiple sources.
• Work across local and regional teams and functions to support goals and initiatives of Grab as a whole, when relevant to delivery-partners.
• Improve product rollouts, ensuring they fit market conditions.
• Support vertical teams in launching new business initiatives.
• What Essential Skills You Will Need.
• 4+ years of experience at management consulting or tech company, with a focus on data analysis and project management.
• Bachelor's degree in Engineering, Business Administration, Economics, or in a relevant field.
• Experience in gathering data, reviewing, analyzing and drawing conclusions based on the available information.
• Experience evaluating different options to form a judgement and have an eye for details.
• Proficiency in Excel (can perform complex functions) is required, experience with SQL.
• Experience to deliver clear engaging presentations with proficiency in both Thai and English to communicate regionally.
• You have the passion and energy to excel in a work environment.
• Life at Grab.
• We have your back with.
• Term Life Insurance.
• and comprehensive.
• Medical Insurance.
• With.
• GrabFlex,.
• create a benefits package that suits your needs and aspirations.
• Celebrate moments that matter in life with loved ones through.
• Parental.
• and.
• Birthday leave., and give back to your communities through.
• Love-all-Serve-all (LASA).
• volunteering leave.
• We have a confidential.
• Grabber Assistance Programme.
• to guide and uplift you and your loved ones through life's challenges.
• Balancing personal commitments and life's demands are made easier with our FlexWork arrangements such as differentiated hours.
• What We Stand For at Grab.
• We are committed to building an inclusive and equitable workplace that enables diverse Grabbers to grow and perform at their best. As an equal opportunity employer, we consider all candidates fairly and equally regardless of nationality, ethnicity, religion, age, gender identity, sexual orientation, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.

Experience:

4 years required

Skills:

Business Development, Negotiation, SQL, English, Thai

Job type:

Full-time

Get to Know the Team GrabMart, an online delivery service, is looking for a dynamic Senior Merchant Acquisition and Sales Operations to join our team in Bangkok. You will drive end-to-end GrabMart's merchant acquisition while optimizing merchant operations to ensure scalable growth. The Critical Tasks You Will Perform Strategic Acquisition and Execution Identify strategic merchant gaps and categories needed to enhance GrabMart's supply coverage and quality to align with vertical growth targets. Manage the end-to-end retail acquisition, from identifying prospects to successful contr ...

Skills:

Business Development, Project Management, Marketing Strategy, SQL, English, Thai

Job type:

Full-time

• GrabFood Growth and Strategy team is the growth engine of GrabFood. Grab Marketing Service (GMS), Campaign and Monetization is one of key focuses of the team. We invent marketing packages, campaigns and services by leveraging Grab's assets and demand generation tools for merchants and partners to satisfy their needs while also making revenue for Grab. Work is interdisciplinary - a combination of advanced analytics, merchant & user segmentation, marketing strategy and project management.
• You will be assigned to lead projects starting from designing marketing packages. Th ...
• The Critical Tasks You Will Perform.
• Analyse merchant and customer data and pain points to identify growth areas for Grab Marketing Service.
• Create marketing package that is suitable with each merchant segment to serve their needs using data, assets, and demand generation tools.
• Conduct an experiment to see if the package that we designed actually makes impacts for merchants and adjust the package details.
• Price the package using an appropriate method and data.
• Create go-to-market strategy, which includes pitch deck, marketing communication strategy, project timelines and other materials needed for launching a package, in collaboration with cross-functional teams.
• Design operation process, working sheets and execute as planned.
• Create campaign dashboards and reports to track performance of the campaigns.
• What Essential Skills You Will Need.
• Bachelor's degree in Marketing, Business Administration, Engineering or a related field.
• Have experience in processing and analysing complex data sets.
• Working knowledge of SQL is preferred but not essential.
• Quantitative discipline with strong business sense and ability to articulate complex analysis to a wide range of audiences, and translating these to actual business actions.
• Strong project & stakeholder management, problem-solving, presentation and communication skills.
• Professional proficiency in spoken and written Thai and English.
• Life at Grab.
• We have your back with.
• Term Life Insurance.
• and comprehensive.
• Medical Insurance.
• With.
• GrabFlex,.
• create a benefits package that suits your needs and aspirations.
• Celebrate moments that matter in life with loved ones through.
• Parental.
• and.
• Birthday leave., and give back to your communities through.
• Love-all-Serve-all (LASA).
• volunteering leave.
• We have a confidential.
• Grabber Assistance Programme.
• to guide and uplift you and your loved ones through life's challenges.
• Balancing personal commitments and life's demands are made easier with our FlexWork arrangements such as differentiated hours.
• What We Stand For at Grab.
• We are committed to building an inclusive and equitable workplace that enables diverse Grabbers to grow and perform at their best. As an equal opportunity employer, we consider all candidates fairly and equally regardless of nationality, ethnicity, religion, age, gender identity, sexual orientation, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.

Experience:

2 years required

Skills:

Digital Marketing, Creative Thinking, Social media, Branding, English, Thai

Job type:

Full-time

• Lead the creation and execution of comprehensive marketing campaigns for a diverse range of clients.
• Develop strategic campaigns that align with clients business/marketing goals and brand positioning.
• Work with GrabAds client partners and supervised by senior planner to develop insightful campaign strategies.
• Collaborate with cross-functions including marketing, internal creative, social media, operation team to ensure the execution of integrated marketing campaigns.
• What Essential Skills You Will Need.
• At least 2 years of experience in marketing and strategic planning within a marketing, creative, or advertising agency. A strategic planner from a creative agency is preferred.
• Experience working with major brands including FMCG, platform application, retails while being able to manage multiple client accounts.
• Business and marketing acumen with ability to develop strategy based on strong understanding of key business and consumer needs.
• Solid understanding of digital marketing, social media, and emerging trends in the marketing industry.
• Strong analytical and problem-solving skills, with the ability to translate data into actionable insights.
• Exceptional communication and presentation skills, with the ability to articulate complex ideas clearly and persuasively to clients and internally.
• Creative thinking with a strong understanding of branding, advertising, and consumer psychology.
• Ability to manage multiple projects simultaneously while meeting deadlines.
• Strong leadership and team collaboration skills.
• Fluency in Thai & English (both written and spoken) is required.
• Additional Information.
• Life at Grab.
• We have your back with.
• Term Life Insurance.
• and comprehensive Medical Insurance.
• With GrabFlex, create a benefits package that suits your needs and aspirations.
• Celebrate moments that matter in life with loved ones through Parental and Birthday leave, and give back to your communities through Love-all-Serve-all (LASA) volunteering leave.
• We have a confidential.
• Grabber Assistance Programme.
• to guide and uplift you and your loved ones through life's challenges.
• Balancing personal commitments and life's demands are made easier with our FlexWork arrangements such as differentiated hours.
• What We Stand For at Grab.
• We are committed to building an inclusive and equitable workplace that enables diverse Grabbers to grow and perform at their best. As an equal opportunity employer, we consider all candidates fairly and equally regardless of nationality, ethnicity, religion, age, gender identity, sexual orientation, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.

Experience:

6 years required

Job type:

Full-time

• Defining and designing the country strategy for driver-partner supply health, productivity, quality, and retention.
• Owning the consumer pricing frameworks to maximize growth and profitability across multiple markets.
• Leading country strategic projects focused on service quality and platform reliability.
• Represent the TH mobility marketplace team in discussions with both local and cross-country forums.
• Development and mentorship of the rest of the TH mobility marketplace team.
• The Critical Tasks You Will Perform.
• Define and own the long-term strategic vision for consumer pricing and marketplace mechanics across multiple mobility verticals, ensuring alignment with business growth targets and profitability goals.
• Design, champion, and iterate regional frameworks for driver-partner engagement models and incentive structures to ensure optimal acquisition, retention, and cost-efficiency across markets.
• Lead strategic initiatives to improve platform reliability and ride experience quality, working with cross-functional teams to implement solutions that enhance the passenger and driver experience.
• Conceptualise and design new mobility-related algorithms (e.g., dynamic pricing, ride matching, surge allocation) in collaboration with Product and Data Science teams to maximise regional performance.
• Serve as a thought partner and a subject matter expert to regional Product teams, influencing the long-term product roadmap based on mobility marketplace needs and strategic priorities.
• Interpret marketplace performance metrics and communicate findings to executive stakeholders, translating analytics into data-driven recommendations that inform major business decisions.
• Manage, develop, and mentor team members, providing guidance on analytical approaches and strategic thinking.
• What Essential Skills You Will Need.
• At least 6 years of experience in strategic consulting, product management at a tech company, or a related field requiring data-informed decision-making.
• Experience using AI productivity tools (e.g., Cursor) to accelerate analysis and solution development.
• Experience driving P&L impact through strategic projects, with measurable outcomes in revenue growth, cost reduction, or efficiency improvements.
• Experience designing and implementing pricing frameworks or incentive structures in a multi-market environment, ideally within ride-hailing or mobility platforms.
• Experience leading projects across multiple business lines or countries, managing stakeholders with competing priorities.
• Experience presenting findings to C-level executives and influencing business decisions based on data-driven recommendations.
• Experience managing and mentoring a team of 2 or more people, with responsibility for their professional development and performance.
• You can articulate strategic visions and technical concepts to both technical and non-technical audiences.
• Additional Information.
• Life at Grab.
• We have your back with.
• Term Life Insurance.
• and comprehensive Medical Insurance.
• With GrabFlex, create a benefits package that suits your needs and aspirations.
• Celebrate moments that matter in life with loved ones through Parental and Birthday leave, and give back to your communities through Love-all-Serve-all (LASA) volunteering leave.
• We have a confidential.
• Grabber Assistance Programme.
• to guide and uplift you and your loved ones through life's challenges.
• Balancing personal commitments and life's demands are made easier with our FlexWork arrangements such as differentiated hours.
• What We Stand For At Grab.
• We are committed to building an inclusive and equitable workplace that provides equal opportunity for Grabbers to grow and perform at their best. We consider all candidates fairly and equally regardless of nationality, ethnicity, race, religion, age, gender, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.

Skills:

Risk Management, Data Analysis, Procurement, Negotiation, English, Thai

Job type:

Full-time

• The role of Transport Vendor / Subcontractor Management Manager is responsible for managing the existing and future Subcontractor transport, customer, and profitable growth for Linfox Thailand. The focus will be to deliver exceptional service and leading-edge supply chain solutions for this growing and specialized market.
• The role will be responsible for all aspects of Transport Vendor / Subcontractor Management, increase current portfolio to a high level of availability, monitor supplier performance against predefined key performance indicators (KPIs) and quality stand ...
• The role is to ensure Linfox are seen as market leaders in cost to serve in a competitive market, this will include ambient and cold chain supply chain suppliers as well as developing a dynamic and proactive team of Logistics Professionals.
• The ideal candidate must have strong knowledge and network and excellent negotiation skills experience and the ability to be cost savings and structure to our company business profile. Reduction in cost to serve in a subcontractor market.
• is number 1 for this role.
• This role requires a strong leader, supply chain expert and change agent with strong commercial and supplier development acumen.
• Direct relationship with the client from a strategic and growth perspective - this is the most critical part of this role is to build strong, proactive, and lasting relationships with all related suppliers.
• Build the strategy around what the business pillar within supplier development, looks like and what activities and functions it requires, including the use of innovation, systems, centralized operations planning and vendor management.
• Improve operational and commercial performance of the business. Continuously challenge and improve Linfox's cost to serve, innovation, digitization, and leadership centrally.
• Work with the Regional Solutions Team on innovation and leading-edge supply chain technology to strengthen Linfox capabilities and improve customer operational performance.
• Develop a new business pipeline for profitable growth.
• Build Strategic partnerships with our key suppliers which are some of the largest organisations in Thailand. Harness support from Linfox Executive Management Team and Functional Heads.
• Support the country strategy to have the ability and network to develop MA / JV opportunities with larger local Thai organizations.
• Transfer of base fleet to sub-contractor and overall performance by setting a 7-point assessment audit.
• Standardization and best practice of both transport columns within the transport pillar.
• Establish central control of fixed assets and mobilize subcontractors within the transport pillar.
• Performance Monitoring: Regularly assess and monitor supplier performance against predefined key performance indicators (KPIs) and quality standards. Conduct supplier evaluations, scorecards, and performance reviews to ensure that suppliers meet or exceed expectations.
• Relationship Building: Develop and maintain strong relationships with suppliers to foster collaboration, trust, and mutual understanding. Engage in regular communication, meetings, and site visits to address any issues, provide feedback, and align goals.
• Risk Management: Identify and mitigate risks associated with suppliers, such as supply chain disruptions, quality issues, and financial instability. Develop contingency plans and alternative suppliers strategies to minimize potential disruptions to the company's operations.
• Continuous Improvement: Drive continuous improvement initiatives with suppliers to enhance operational efficiency, quality, and innovation. Encourage suppliers to implement best practices, participate in cost reduction programs, and contribute to product or process enhancements.
• Suppliers Development: Support and guide suppliers in improving their capabilities, processes, and performance. Provide feedback, share industry trends, and collaborate on joint improvement projects to strengthen the supplier base.
• Compliance and Ethics: Ensure that suppliers adhere to legal and regulatory requirements, as well as the company's ethical standards and sustainability goals. Monitor compliance with environmental, social, and governance (ESG) practices and promote responsible sourcing.
• Team Collaboration: Collaborate with cross-functional teams, including procurement, operation, safety, etc to align suppliers management strategies and objectives. Coordinate activities to optimize inventory levels, lead times, and customer satisfaction.
• Data Analysis and Reporting: Collect and analyse suppliers-related data to generate insights, identify trends, and make data-driven decisions. Prepare reports and presentations to communicate suppliers performance, cost savings, and improvement opportunities to senior management.
• Standard Operating Procedures: Developing, implementing, and maintaining Standard Operating Procedures and reviews on a regular basis to ensure relevance and conformance with best practices and ensure compliance with internal and external policies.
• Bachelor's degree in supply chain management, Logistics, Engineering, or any related field.
• Depth of experience in Account Management with a visible specialty in supplier de.
• Minimum 10 years' experience in logistics / 3PL management.
• A practiced negotiator and communicator with experience in presenting business concepts and proposals to senior management and customers.
• Extensive Supply Chain experience in a medium to large private sector organization in managing people, financials, customers, and contracts.
• Demonstrated ability to analyze and plan viable, commercially oriented capability-based on procurement solutions.
• Excellent command of English language both spoken and written.
• A high level of computer literacy e.g., MS Office and MS Project applications.
• Have own car and able to travel occasionally.
• Based at Head Office, New Petchburi road, Bangkok.
• Position is open to Thai nationals only.

Skills:

Problem Solving, Purchasing

Job type:

Full-time

• To prepare and do packing of spare part, tool for sending out repair and coordinate with all related divisoin, freight forwarder, agent handling for customs clearance that to be get the part on time as per maintenance request. Be awareness and up to date for all customs regulations and local authoroty regulation its concerned with Import and Export function, have to follow and perform under standard requirement and not make any any shipment for technical department delay and struck.
• Preparing document for unservicable part removal and oversee outgoing and incoming s ...
• Checking an E-mail communication by daily for the notfication for import and export spare part from Repair and Overhaul and Technical Purchasing team including with freight forwarder and agent handling for processing in the next step to complete the job and be ensure to understand for all details before process.
• Plan and follow up all import and export shipment with agent, freight carriers to get on time as per maintenance request both schedule and unschedule including with urgent, MEL and AOG request. Prepare all spare part request to delivery the MRO once the AC do maintenance check at oversea MRO.
• Coordinate and report to supverisor and concerned person in closely for problem solving in quickly once the import and export shipment stuck and have to report to manager if cannot find the solution.
• To be ensure weight,dimension, packing and spare part are correctly posted with correct charges are applied and the shipment clerance transfer to store area in good condition with completed customs documents.
• Have to update information for import and export shipment on Amasis in daily basis for shipping detail for all orders after do customs clearance and received the document from agent handling, freight carriers.
• Be carefully for high value part such Engine, APU, Landing Gear and all specific DG part do in proper packing and loading as per manufacturer shipping instruction and follow to regulation before sending out for avoding of spare part damaged that will effected with high cost happen and delay in import and export.
• Generate shipping documents and shipping invoice for all outgoing shipments and determine weight and contact agent handling and freight carriers for flight booking.
• Operate job function to meet standard requirement from any regulations concerned and carrier out under update SOP.
• Prepare and provide the report as per supervisor and manager need for import and export work.
• Delivery shipments to the freight carriers and agent handling under appointment in time to perform customs and boarding.
• Checking and keep record and update for all control list and certificate and all Import and Export data as necessary documents after work completed and scan to the folder for proving once internal and external audit request.
• Determine and calculate of customs clearance charges for Import and Export shipment, considering its classification and value.
• Be aware of enforce safety regulations, customs regulation upate including with local and external regulations to concern with Import and Export process and supervise the Import and Export team to understand and follow to meet standard requirment.
• To be ensure the transaction of Amasis and shipping program from agent and customs system will be up to date for avoiding of shipment delay and struck.
• Carry out all concerned duties regarding Quality, safety and Security requirement by the company and must be passed for all audits.
• Officer Level.
• Work Experience.
• No experience required.
• Education.
• Bachelor Degree in Aviation Management or Related Fields.
• License.
• Driving License.
• Other Qualification.
• TOEIC Score 400.
• Be able to work under pressure and be able to work in many company workplace as per assignment.
• Be able to work and stand by after office hour for urgent request and assignment.
• Home Page.
• Bangkok Airways.
• Contact Us (PG-HRC).
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Skills:

English

Job type:

Full-time

• Perform special assistance to passengers requiring most and personalized assistance, such as VVIP, VIP, Business Class passengers and others in accordance with operations safety and security of the Passenger Services to comply with CAAT regulations, IATA Operational Safety Audit (IOSA), International regulatory requirements and company standard.
• Perform special assistance to passengers requiring most and personalized assistance such as VVIP, VIP, Business Class passengers and other related kinds of passengers w ...
• Perform VIP service during check-in, embarkation, disembarkation, and transit by coordinating with concerned units in accordance with standard procedures.
• In the event of flight disruptions, to be manned and provide assist to passengers requiring special assistance to avoid possible complaint in the future.
• Control and evaluate work performance of outside providers on daily / monthly basis and report to superior level.
• Embark and disembark passengers to and from the aircraft correctly following the working procedure.(if applicable).
• Prepare and serve food and beverage at specific departure lounge including housekeeping duty when necessary.Give correct information regarding flight status to passenger.(if applicable).
• Coordinate with concerned units to provide precise and adequate information to passenger.Ensure that Company's assets in lounge are ready to used in good condition.(if applicable).
• Perform baggage handling and handle baggage irregularity, including assistance passengers regarding delayed/damaged/pilfered baggage and perform proactively to assist passenger at the arrival baggage carrousel. (If applicable).
• Officer Level.
• Work Experience.
• No experience required.
• Education.
• Bachelor Degree in Others.
• English test.
• Toeic score 550.
• Home Page.
• Bangkok Airways.
• Contact Us (PG-HRC).
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Experience:

5 years required

Skills:

Mechanical Engineering, Automation, Leadership Skill

Job type:

Full-time

• Developing and executing a market-based sales strategy covering direct sales, third-party channels, and project-based opportunities across the region.
• Translating ABB's global Data Center segment strategy into practical, country-specific action plans that deliver measurable results.
• Owning revenue growth targets across targeted data center industry segments, commercial outcomes are yours to lead.
• Leveraging operational intelligence, competitive benchmarking, and industry analysis to identify the best processes, equipment, and automation opportunities.
• Establishing ABB's footprint in the data center segment, including execution standards and delivery models that set us apart from competitors.
• Ensuring ABB consistently exceeds customer expectations through strong service delivery and technical credibility.
• Degree in Electrical or Mechanical Engineering or equivalent, with significant involvement in data center projects.
• Minimum 5+ years of experience in the Data Center segment, covering Installation & Commissioning, service agreements, maintenance contracts, and asset lifecycle management.
• Proven experience in driving sales growth and managing commercial accounts across regional or multi-country markets.
• Demonstrated ability to lead cross-functional teams and navigate complex regional and global stakeholder environments.
• Strong communication and interpersonal skills, with the ability to influence and engage with stakeholders at all levels, both internally and externally.
• Willingness to travel 30-50%.
• What's in it for you?.
• Be part of a purpose-driven organization making a real impact on global energy efficiency and sustainability through innovative electrification solutions.
• Grow your career in a high-performing, collaborative team with access to world-class learning, development, and leadership programs.
• Enjoy a flexible hybrid work environment that values work-life balance, inclusion, and a safety-driven culture.
• Attractive remuneration along with incentives based on performance.
• Comprehensive medical and insurance coverage.
• Learning, development programs.
• hybrid/flexible work practices.
• Inclusive and safety-driven work culture.
• More about us.
• ABB's Service Division partners with customers to improve the availability, reliability, predictability, and sustainability of electrical products and installations. Our extensive service portfolio offers product care, modernization, and advisory services to enhance performance, extend equipment lifetime, and deliver new levels of operational and sustainable efficiency. We help customers keep resources in use for as long as possible, extract maximum value from them, and recover and regenerate products and materials at the end of their useful life.
• ABBCareers.
• RunwithABB.
• Runwhatrunstheworld.
• Building a cleaner, smarter future takes all kinds of minds: the curious, the courageous, and the creative. That's why we welcome people from all backgrounds and experiences.
• Ready to make an impact?.
• Apply today or visit https://www.abb.com to learn more about the impact of our solutions across the globe.