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Skills:

Architecture, Automation, Full Stack, Leadership Skill, English

Job type:

Full-time

• Lead and manage a team of engineers across frontend, backend and full stack development.
• Own engineering delivery for major product areas, ensuring the team ships quickly without compromising reliability and technical quality.
• Work closely with product, design, mobile, backend and AI teams to turn ambiguous product problems into clear technical execution.
• Drive technical architecture and engineering decisions across APIs, databases, integrations, infrastructure and customer-facing systems.
• Set engineering standards around code quality, system design, testing, observability, security and production reliability.
• Stay close to the technical work through architecture reviews, code reviews, debugging and critical engineering decisions.
• Develop engineers through regular feedback, coaching, performance management and clear expectations.
• Identify performance gaps early and take ownership of raising the team's engineering and execution bar.
• Improve engineering processes, tooling and automation to help the team move faster and operate at scale.
• Own production outcomes beyond release: monitor systems, resolve incidents, identify root causes and ensure problems do not repeat.
• Build a strong engineering culture focused on ownership, speed, technical excellence and continuous improvement.
• WHAT WE'RE LOOKING FOR.
• Strong software engineering background with experience building and shipping real production systems.
• Experience leading or managing software engineers and owning engineering delivery.
• Strong technical depth across backend, frontend, APIs, databases, distributed systems or cloud infrastructure.
• Able to make sound architecture and technical trade-offs while balancing speed, scalability and maintainability.
• Strong track record of taking products or systems from idea through development, launch and production.
• Comfortable reviewing technical designs, challenging engineering decisions and debugging complex production issues.
• Strong people leadership with the ability to coach engineers, manage performance and build high-performing teams.
• Strong product sense and ability to connect engineering decisions to customer and business outcomes.
• Able to work fast with ambiguity, establish priorities and drive teams toward clear outcomes.
• Strong ownership mentality when something breaks or delivery slips, you take responsibility for getting it back on track.
• THIS ROLE IS NOT FOR.
• Managers who want to manage people without staying close to the technology.
• Engineers who want the title of Engineering Manager but do not want accountability for team performance.
• Leaders who need complete specifications before their team can start.
• Managers who measure success by meetings, processes or tickets instead of shipped outcomes.
• People who avoid difficult technical decisions, performance conversations or production issues.
• Candidates who make vague leadership claims without being able to explain what they personally built, led, improved or scaled.
• THE BAR.
• We are looking for engineering leaders with real technology career highlights.
• A strong highlight is not just managing a large team or working at a famous company. A strong highlight means you personally helped build, ship or scale a serious product, platform or engineering organisation and can clearly explain your contribution.
• You should be able to demonstrate both sides of engineering leadership: technical depth and the ability to build a high-performing team that consistently delivers.
• This is a remote role. We hire globally and work across multiple countries and time zones.
• Candidates should be comfortable working effectively in a distributed, fast-moving international team and collaborating with colleagues across different locations.
• LANGUAGE.
• English is our main working language across global teams. Strong English communication is required.
• INTERVIEW PROCESS.
• Online assessment or practical task.
• Technical / engineering leadership interview.
• CEO / final round.
• For strong candidates, we aim to complete the process and make an offer within 1 week from the start of the interview process. Candidates who complete assessments quickly will be prioritized.

Job type:

Full-time

• Own P&L, business strategy, targets and overall performance.
• Identify customer needs and commercial opportunities, and decide what products and features to build.
• Work directly with product, engineering and design teams to build and launch products.
• Build the team - hire strong people, set clear goals and manage performance.
• Drive user growth, engagement, revenue and profitability.
• Build partnerships and operations required to launch and scale the business.
• Make decisions quickly, solve problems directly and own execution from idea to results.
• What We're Looking For.
• Strong track record building, launching or scaling a product, business or business unit.
• Experience owning P&L, revenue, growth or other measurable business outcomes.
• Strong product and commercial judgement.
• Ability to work across product, engineering, operations and commercial functions.
• Experience building and leading strong teams.
• Hands-on approach - comfortable moving between strategy and detailed execution.
• Strong ownership, speed and ability to operate with limited structure.
• Experience in fintech, consumer technology or AI is an advantage.

Experience:

3 years required

Skills:

Project Management, E-learning, English

Job type:

Full-time

• Design, implement, and evaluate learning and development strategies, programs, and initiatives.
• Manage the company's Learning Management System (LMS), including course administration, user management, reporting, and continuous system enhancement.
• Develop and maintain both classroom and digital learning content, including e-learning modules and blended learning programs.
• Facilitate and deliver training programs as an internal trainer while coordinating with internal subject matter experts and external training providers.
• Manage Succession Planning, Individual Development Plans (IDPs), support the Performance Management System (PMS), and other Learning & Organizational Development initiatives.
• Manage the annual training calendar, budget, and training records in compliance with company policies and regulatory requirements.
• About you.
• Bachelor's degree or higher in Human Resources, Organizational Development, Business Administration, Education, Psychology, or a related field.
• Minimum 3-5 years of experience in Learning & Development, Training, Organizational Development, or a related HR function.
• Hands-on experience managing and administering a Learning Management System (LMS).
• Proven experience as an internal trainer or facilitator with strong presentation and facilitation skills.
• Strong knowledge of adult learning principles, instructional design, and learning evaluation methodologies.
• Good command of spoken and written English.
• Strong project management, organizational, and problem-solving skills.

Skills:

Computer Security, Risk Management

Job type:

Full-time

• Implement group-wide Information Security Management (ISM) strategies and guidelines at the local entity level, ensuring alignment with organizational objectives and regulatory requirements.
• Operate within the second line risk management function, working closely with the IT Security Officer to ensure effective governance, oversight, and risk control.
• Identify, assess, monitor, mitigate, and report information security risks, in collaboration with IT, Risk Management, and relevant business stakeholders, ensuring comp ...
• Act as the single point of contact for information security, providing guidance and oversight to stakeholders on ISM requirements and control implementation.
• Collaborate with IT, business, and leadership teams to embed security requirements into technology solutions, processes, and projects.
• Promote a strong information security culture and awareness through training, guidance, and continuous improvement initiatives.
• Track and manage the risk profiles of the company's third-party relationships.
• Bachelor's degree or higher in Information Security, Computer Science, Information Technology, Risk Management, or a related field.
• Several years of hands-on experience in Information Security, IT Risk Management, or IT Audit, preferably within regulated environments.
• Proven experience working with information security frameworks, policies, and governance models in a corporate or group setting.
• Strong understanding of the Three Lines Model and the role of independent oversight within risk management.
• Solid knowledge of information security standards and frameworks (e.g. ISO/IEC 27001, NIST).
• Experience in information security risk assessments, control design, and compliance monitoring.
• Ability to review and assess technical security controls in collaboration with IT/security teams, including: Access management, Logging and monitoring, Incident management controls.
• Proficiency in security reporting, documentation, and the use of Governance, Risk, and Compliance (GRC) tools/systems.

Experience:

2 years required

Skills:

Material Design, Typography, Branding, Android, iOS, English

Job type:

Full-time

• The original mission of BJAK is we believe people deserve smarter ways to plan, save and grow their money. This is the origin of our name.
• Started in 2019, we built the first mobile-first, insurance platform, enabling insurance to be accessible online by millions in the region. Today, its the leading insurance platform in Southeast Asia.
• Today, we are expanding ways to help people in the region - this includes spending, saving, investing, exchanging, travelling, and more. Our mission is help people get ...
• We have teams working around the world, with over 20 nationalities from our offices and remotely, who truly enjoys their work. We are looking for the most talented and driven people we can find. We are looking for people who work for their passion, not counting hours. Who loves building great next-generation products, not status quo. Who cares about redefining how everyone around us can get the best financial applications, not for an exclusive few.
• If you're this person, we'd love to talk to you.
• The Role.
• We are looking for a.
• Mobile UI Designer.
• to create elegant, intuitive and high-performing mobile experiences for BJAK's AI Neobank and financial products.
• This role is for someone who loves designing mobile interfaces that feel effortless, responsive and visually refined. You'll work alongside engineers and product managers to create experiences used daily by millions of users.
• What You'll Own.
• Design beautiful and intuitive interfaces for iOS and Android applications.
• Create wireframes, user flows, prototypes and production-ready UI.
• Design mobile experiences across insurance, payments, claims, investments and financial services.
• Build and maintain mobile design systems and reusable components.
• Work closely with developers to ensure pixel-perfect implementation.
• Optimize interfaces for usability, accessibility and platform guidelines.
• Iterate designs using analytics, usability findings and product feedback.
• Ensure consistency across different devices, screen sizes and operating systems.
• What We're Looking For.
• 2+ years of experience designing mobile applications.
• Strong portfolio showcasing high-quality mobile UI work.
• Expert proficiency in Figma and interactive prototyping.
• Deep understanding of iOS Human Interface Guidelines and Android Material Design.
• Strong understanding of mobile usability, responsive layouts and interaction design.
• Excellent attention to typography, spacing, colour and visual hierarchy.
• Ability to simplify complex financial workflows into clean mobile experiences.
• Portfolio is required.
• Design Stack.
• Figma.
• FigJam.
• Design Systems.
• Auto Layout.
• Interactive Prototyping.
• iOS Human Interface Guidelines.
• Material Design.
• The Kind of Builder We Want.
• Thinks mobile-first.
• Obsesses over visual polish and interaction quality.
• Notices small UI inconsistencies before users do.
• Cares about accessibility, responsiveness and performance.
• Collaborates closely with engineers to deliver high-quality products.
• Takes pride in shipping pixel-perfect interfaces.
• This Role Is Not For.
• Designers whose experience is primarily marketing or branding.
• People who design without considering real user behaviour.
• Designers unfamiliar with mobile platform conventions.
• Individuals who struggle to collaborate with engineers.
• Candidates who cannot explain the rationale behind their design decisions.
• This role is remote, but candidates must be based in the.
• Thailand. We are hiring specifically for this market, so applicants should already be based in the.
• Thailand.
• Language.
• English is our primary working language across our global teams. Strong English communication skills are required.
• Interview Process.
• Portfolio review.
• Practical design task (if applicable).
• Role-specific interview.
• CEO / Final interview.
• For strong candidates, we aim to complete the process and make an offer within.
• 1 week.
• from the start of the interview process. Candidates who complete assessments promptly will be prioritized.

Experience:

5 years required

Skills:

Teamwork, Tableau, English, Thai

Job type:

Full-time

• Own, review and update underwriting guidelines and pricing conditions for all types of policies in line with company direction and targets.
• Collaborate with data science and insurtech partner(s) to leverage data and technology to automate quotation, pricing, policy issuance, and endorsement processes in line with our company's financial targets, workflow, and SOPs.
• Review, update and manage workflow, SOPs, and manual for the team to receive, review and issue policies and endorsements for group and individual applications or standa ...
• Define and execute good strategies in partnerships with our sales channels/producers (broker and agents) to scale written premiums and improve the profitability of the portfolio.
• Prepare periodic reports and analyses to update management on underwriting performance and productivity leveraging Tableau and other data tools or dashboards.
• Validate and ensure that all premiums proposed and policies issued via our core system comply with OIC regulation and Company Underwriting Guideline as updated from time to time.
• Manage a team of the underwriter(s), policy issuance, and endorsement team to support smooth and complete underwriting processes.
• Participate in internal meetings including but not limited to senior management team meetings, and external meetings with clients where requested.
• Provide complete and accurate information to all and any operations team(s) to facilitate policy issuance, endorsement, and invoicing correctly and on time.
• Control and manage that all E2E underwriting functions comply with our turnaround time (TAT) and service level agreements (SLA) agreed within the Company and with our sales channels and sales producers (brokers and agents). Identify and implement methods to optimize performance TAT and SLA to provide better services to our clients.
• Key.
• Bachelor's Degree of Administration, Insurance or in any related field.
• Minimum 5 years in the insurance company as Underwriting.
• Experience in Leadership, Teamwork & Operation for underwriting.
• Extensive knowledge of the insurance industry and marketplace including coverage issues, regulator issues and impact.
• Strong analytical and problem-solving skills.
• Excellent communication skills (verbal and written) in English & Thai.
• Good computer literacy, Microsoft Word, PowerPoint and especially excel.
• Supervisory skills including delegating tasks/authorities, provide guidance, personnel management.

Skills:

English

Job type:

Full-time

• Online assessment or practical task.
• Technical interview.
• CEO / final round.
• For strong candidates, we aim to complete the process and make an offer within 1 week from the start of the interview process. Candidates who complete assessments quickly will be prioritized.

Skills:

Android

Job type:

Full-time

• Online assessment or practical task.
• Role-specific interview.
• CEO / final round.
• For strong candidates, we aim to complete the process and make an offer within 1 week from the start of the interview process. Candidates who complete assessments quickly will be prioritized.

Experience:

5 years required

Skills:

Problem Solving, Architecture, Automation, Big Data, Python, Apache, Kafka, Scala, SQL, ETL

Job type:

Full-time

• We are looking for a visionary and technical.
• Lead Data Engineer.
• to guide and scale our data engineering team within our regional data chapter. In this role, you will own the architecture, evolution, and reliability of our next-generation regional data platform. You will lead a talented team of engineers to optimize our.
• Databricks-driven Data Lakehouse architecture., drive core DataOps practices, implement robust data governance, and collaborate across functional squads to empower advanced analytics, business intelligence, and AI initiatives.
• The ideal candidate is an expert data architect and a proven technical leader who thrives on transforming messy, disconnected datasets into a unified, low-latency, and highly secure data ecosystem.
• Design, build, and continuously optimize our scalable Data Lakehouse platform leveraging Databricks and AWS infrastructure to support global business expansion.
• Lead the design and implementation of highly automated, optimal real-time and batch data extraction, transformation, and loading (ETL/ELT) frameworks. Oversee complex integration with internal microservices, external insurance partners, and third-party APIs.
• Champion engineering best practices by building framework controls, schema registries, automated testing, and CI/CD pipelines for data assets (utilizing tools like dbt and Airflow). Drive initiatives like Databricks serverless migrations and automated performance monitoring.
• Own the end-to-end framework for regional data quality, data observability (e.g., Elementary), data freshness, and data catalogs. Ensure robust data security, compliance (PDPA), and sensitivity tagging across multi-region boundaries.
• Partner with Executives, Product Owners, Software Developers, Data Analysts, and MLOps/Data Science squads to unblock complex technical dependencies, align infrastructure capabilities, and deliver actionable data products.
• Actively research and spearhead proof-of-concepts incorporating advanced technologies like Generative AI/Agentic AI data pipelines (e.g., automated knowledge bases, smart web scraping solutions) into the data ecosystem.
• Manage, mentor, and elevate the technical capabilities of junior and senior data engineers within regional squads, ensuring standardized practices and strong technical ownership.
• 5+ years of experience in Data Engineering, Data Architecture, or a related technical capability role, with at least 2+ years leading engineering teams or core technical projects.
• Deep hands-on experience designing and managing production workloads in.
• Databricks.
• (Delta Lake, Unity Catalog, and serverless compute paradigms).
• Master-level proficiency in.
• SQL.
• (complex query authoring, optimization, and macro writing) and programmatic data engineering in.
• Python.
• or.
• Scala.
• Heavy experience with Big Data open-source frameworks, primarily.
• Apache Spark.
• Expertise with modern cloud data pipeline orchestration tools (e.g.,.
• Airflow., Dagster) and transformation tools like.
• dbt.
• Solid mastery over.
• AWS cloud services.
• infrastructure (S3, EC2, RDS, VPC configurations, network connectivity) integrated within data ecosystems.
• Expert knowledge of transactional databases, distributed storage, message queuing/streaming (e.g., Kafka), and structural patterns for Lakehouse data modeling (Medallion architecture: Bronze, Silver, Gold layers).
• Proven experience performing root cause analysis on production infrastructure failures, handling complex code/infrastructure migrations, and managing data pipeline debts (e.g., optimizing small file storage).
• Bachelor's or Master's degree in Computer Science, Computer Engineering, Information Technology, or a highly quantitative relevant field.

Skills:

Android

Job type:

Full-time

• Online assessment or practical task.
• Role-specific interview.
• CEO / final round.
• For strong candidates, we aim to complete the process and make an offer within 1 week from the start of the interview process. Candidates who complete assessments quickly will be prioritized.

Skills:

iOS

Job type:

Full-time

• Online assessment or practical task.
• Role-specific interview.
• CEO / final round.
• For strong candidates, we aim to complete the process and make an offer within 1 week from the start of the interview process. Candidates who complete assessments quickly will be prioritized.

Skills:

Automation, Python, English

Job type:

Full-time

• Build AI-powered workflows, assistants, agents and automation systems.
• Apply AI across customer support, CRM, onboarding, claims, renewals, payments, operations and internal tools.
• Work with product and engineering teams to turn manual processes into scalable AI-native systems.
• Build integrations with LLMs, internal data, APIs, documents, knowledge bases and business systems.
• Design evaluation, monitoring and fallback flows so AI outputs are useful, safe and reliable.
• Prototype quickly, test with users or operators, then productionize what works.
• Improve speed, quality and consistency across workflows using AI where it creates real business value.
• What We're Looking For.
• Strong software engineering foundation, preferably with Python and backend systems.
• Hands-on experience building with LLM APIs, agents, RAG, workflow automation or AI tools.
• Able to connect AI systems with real product, data and operational workflows.
• Good judgement on where AI helps and where rule-based systems or human review are better.
• Understands evaluation, accuracy, latency, cost, privacy and failure modes.
• Fast builder who can prototype, test and ship practical systems.
• Experience in fintech, insurance, support automation, CRM or operations automation is a strong advantage.
• The Kind of Builder We Want.
• Practical AI builder, not just a prompt experimenter.
• Thinks in workflows, systems and measurable quality.
• Can build quickly but still cares about guardrails and reliability.
• Comfortable working with messy real-world data and processes.
• Honest about what AI can and cannot do.
• This Role Is Not For.
• People who only want research projects with no production ownership.
• Candidates who treat AI as demos instead of working systems.
• Engineers who do not care about evaluation, reliability or user impact.
• People who overclaim AI impact without evidence.
• Builders who cannot work with product, ops and business teams.
• This role is remote, but candidates must be based in Thailand. We are hiring specifically for this market, so applicants should already be based in Thailand.
• Language.
• English is our main working language across global teams. Strong English communication is required.
• Interview Process.
• Online assessment or practical task.
• Technical interview.
• CEO / final round.
• For strong candidates, we aim to complete the process and make an offer within 1 week from the start of the interview process. Candidates who complete assessments quickly will be prioritized.

Skills:

Quality Assurance, Assurance

Job type:

Full-time

• วางกลยุทธ์และพัฒนางาน Training และ Quality Assurance (QA) สำหรับพนักงานขายประกัน สุขภาพ, PA และประกันรถยนต์ ทั้งช่องทางโทรศัพท์ (Telesales) และ Face-to-Face.
• ออกแบบและพัฒนาหลักสูตรฝึกอบรมตั้งแต่ระดับพื้นฐานจนถึงระดับมืออาชีพ ครอบคลุม.
• ความรู้ผลิตภัณฑ์ประกันสุขภาพ, PA และประกันรถยนต์.
• โครงสร้างกรมธรรม์ ความคุ้มครอง เงื่อนไข ข้อยกเว้น และการเปรียบเทียบแผน.
• ทักษะและเทคนิคการขายให้เหมาะกับสินค้าแต่ละประเภท.
• ถ่ายทอดความรู้และสอนงานให้พนักงานขายเข้าใจง่าย ใช้ได้จริง และสามารถปิดการขายได้จริง.
• สร้างแรงบันดาลใจ (Motivation & Mindset) เพื่อให้พนักงานขายเติบโต พัฒนาตนเอง และรักษาผลงานขายอย่างต่อเนื่อง.
• ออกแบบ จัดทำ และบริหาร Nursary Program รวมถึงกิจกรรม Coaching, Role Play และ Workshop.
• สำหรับพนักงานขายใหม่ (New Joiner).
• สำหรับการยกระดับทักษะพนักงานที่มีประสบการณ์ ทั้งกลุ่มประกันสุขภาพ, PA และประกันรถยนต์.
• วางโครงสร้างและมาตรฐาน Quality Assurance (QA) งานขายทางโทรศัพท์ ครอบคลุม.
• มาตรฐานการนำเสนอสินค้า.
• Compliance และข้อกำหนดของประกันสุขภาพ, PA และประกันรถยนต์.
• คุณภาพการสื่อสารและประสบการณ์ลูกค้า.
• วิเคราะห์ผล QA และคุณภาพการขาย เพื่อระบุ Pain Point และนำไปปรับปรุง Training, Coaching และ Sales Process ให้ตรงจุด.
• พัฒนาหลักสูตร Up-Skill / Re-Skill สำหรับพนักงานขายที่มีประสบการณ์ เพื่อเพิ่มประสิทธิภาพการขาย การ Cross-sell / Up-sell และการทำยอดขายที่สูงขึ้น โดยเฉพาะผลิตภัณฑ์ประกันรถยนต์.
• ทำงานร่วมกับ Sales Supervisor และ Sales Manager เพื่อวิเคราะห์ปัญหาการขายในแต่ละผลิตภัณฑ์ และพัฒนาแนวทางยกระดับทีมขายให้สอดคล้องกับเป้าหมายยอดขายขององค์กร.
• ปริญญาตรีขึ้นไป (ไม่จำกัดสาขา).
• มีประสบการณ์ด้าน Training, Sales Development หรือ Quality Assurance งานขายประกัน อย่างน้อย 7-10 ปี.
• มีประสบการณ์และความรู้เชิงลึกด้าน.
• ประกันสุขภาพ.
• ประกันอุบัติเหตุส่วนบุคคล (PA).
• ประกันรถยนต์ (Motor Insurance) ทั้งภาคสมัครใจและภาคบังคับ.
• เคยพัฒนาหลักสูตรฝึกอบรมพนักงานขายตั้งแต่ระดับเริ่มต้นจนถึงระดับมืออาชีพ ครอบคลุมหลายผลิตภัณฑ์ประกัน.
• มีทักษะการสอน ถ่ายทอด และ Coaching ที่สามารถเปลี่ยนพนักงานให้ "เข้าใจสินค้า ขายถูกต้อง และขายได้จริง".
• มีความเข้าใจงาน QA การขายทางโทรศัพท์ และสามารถออกแบบ วางระบบ และบริหาร QA ได้ทั้งโครงสร้าง โดยเฉพาะงานขายประกันรถยนต์ที่มีความซับซ้อนด้านเงื่อนไขและ Compliance.
• มีภาวะผู้นำสูง สื่อสารดี สามารถทำงานร่วมกับทีมขายและทีมบริหารได้อย่างมีประสิทธิภาพ.
• มีความคิดเชิงระบบ (Systematic Thinking) มองการพัฒนาศักยภาพทีมขายในระยะยาว และสามารถเชื่อมโยง Training - QA - Performance เข้าด้วยกัน.

Skills:

Power point

Job type:

Full-time

• ควบคุมและปรับปรุงมาตราฐานการให้บริการของทุกงานในส่วนงานให้มีประสิทธิภาพมากขึ้นโดยให้อยู่ให้บริการอยู่ภายใต้ SLA.
• การเวนคืนกรมธรรม์ (CL&OL).
• การกู้ยืมเงินตามกรมธรรม์ (OL).
• การเปลี่ยนแปลงไม่กระทบเบี้ย-OL (Non-Financial Change).
• การเปลี่ยนแปลงกระทบเบี้ย-OL (Financial Change).
• การใช้สิทธิเกี่ยวกับมูลค่ากรมธรรม์ (Non-Forfeiture Options).
• การต่ออายุกรมธรรม์-OL (reinstatement).
• การจัดพิมพ์และส่งเล่มกรมธรรม์.
• ตรวจสอบและความคุมขั้นตอนในการทดสอบ (UAT) ผลิตภัณฑ์ใหม่ของบริษัทและCR/IT Request ให้เป็นไป SLA ที่กำหนด.
• อนุมัติการเปลี่ยนแปลงกรมธรรม์ที่ไม่มีผลกระทบต่อมูลค่ากรมธรรม์.
• ตรวจสอบความถูกต้องของจดหมายและบันทึกสลักหลังที่ส่งออกให้ลูกค้า ก่อนส่งผู้บังคับบัญชา.
• สรรหาและพัฒนาปรับปรุงเปลี่ยนแปลงกระบวนการทำงาน ให้มีประสิทธิภาพและรวดเร็วยิ่งขึ้น.
• ประสานงานกับหน่วยงานต่างๆ เพื่อร่วมกันพัฒนาการทำงาน.
• อบรมให้ความรู้แก่พนักงาน เพื่อเพิ่มประประสิทธิภาพในการทำงาน.
• จัดทำรายงานของส่วนงานบริการกรมธรรม์ เพื่อส่งให้หน่วยงานที่เก่ยวข้อง และ คปภ.ตามกำหนดระยะเวลา.
• รับเรื่องร้องเรียนและแก้ไขปัญหาต่างๆ ที่เกี่ยวข้องในส่วนงาน.
• จัดทำ Requitement / Test Script / Test case / ในส่วนงานที่เกี่ยวข้องกับการพัฒนาระบบงานใหม่ๆ (New core).
• จัดทำและปรับปรุงคู่มือปฏิบัติงานในส่วนงานบริการผู้ถือกรมธรรม์.
• ปฏิบัติงานอื่นๆ ที่ได้รับมอบหมายจากผู้บังคับบัญชา.
• ปริญญาตรีขึ้นไป สาขาบริหารธุรกิจ การประกันภัย การเงิน การบัญชี เศรษฐศาสตร์ หรือสาขาที่เกี่ยวข้อง.
• มีประสบการณ์ด้าน งานบริการกรมธรรม์ / Policy Administration / Life Insurance Operations อย่างน้อย 3-5 ปี.
• มีความรู้ความเข้าใจเกี่ยวกับ กระบวนการและสิทธิประโยชน์ตามกรมธรรม์ประกันชีวิต เช่น การเวนคืน การกู้ยืม การต่ออายุ และการเปลี่ยนแปลงกรมธรรม์.
• มีประสบการณ์ด้าน การควบคุม SLA และการปรับปรุงกระบวนการทำงาน (Process Improvement) เพื่อเพิ่มประสิทธิภาพการให้บริการ.
• มีประสบการณ์ด้าน UAT / Requirement / Test Case / Test Script หรือการพัฒนาระบบงาน จะพิจารณาเป็นพิเศษ.
• มีทักษะด้าน การวิเคราะห์ปัญหา การจัดทำรายงาน และการประสานงานกับหน่วยงานที่เกี่ยวข้อง ได้เป็นอย่างดี.
• มีความละเอียดรอบคอบ สามารถ แก้ไขปัญหา ถ่ายทอดความรู้ และควบคุมคุณภาพงานของทีม ให้เป็นไปตามมาตรฐานและ SLA ที่กำหนดได้.
• กรณีเดินทางทำงานต่างจังหวัด มีค่าเดินทาง ค่าที่พัก.
• ประกันสุขภาพ ประกันอุบัติเหตุ ประกันชีวิต.
• ค่าแว่นตา ค่าทำฟัน.
• กองทุนสำรองเลี้ยงชีพ.
• โบนัสตามผลประกอบการ.
• Employee Well-being: Fitness.
• Company Outing.
• และอื่น.

Experience:

1 year required

Skills:

Microsoft Office

Job type:

Full-time

• Handle policy issuance and application processes.
• Ensure accurate and timely issuance of policies and related documents (e.g., policy schedules and supporting documentation) in accordance with agreed service level targets.
• Prepare and issue policy for customers, ensuring accuracy and completeness.
• Process policy changes, including member additions, upgrades, deletions, and endorsements during the policy period.
• Issue invoices and credit notes, ensuring timely delivery to customers in line with SLA and billing cycles.
• Maintain detailed and accurate policy records within the system.
• Coordinate with internal teams to ensure smooth and efficient policy issuance processes.
• Support the Manager in improving policy operations processes.
• Prepare reports and assist with ad hoc tasks as assigned.
• Bachelor's degree in Business Administration, Insurance, or a related field.
• Minimum 1-2 years of experience in policy operations, preferably in the insurance industry.
• Basic understanding of policy issuance and related documentation is an advantage.
• Strong attention to detail and ability to ensure data accuracy.
• Good communication and coordination skills, with the ability to work across teams.
• Ability to manage tasks, prioritise work, and meet deadlines.
• Proficiency in Microsoft Office (Excel, Word) and related systems.

Experience:

3 years required

Skills:

UI / UX

Job type:

Full-time

• Design end-to-end product experiences from concept to production.
• Transform product requirements into user flows, wireframes, prototypes and polished interfaces.
• Design intuitive experiences across insurance, payments, claims, investments and other financial products.
• Build and maintain scalable design systems and reusable UI components.
• Collaborate closely with engineers to ensure designs are implemented accurately.
• Improve usability through rapid iteration using product data and user feedback.
• Maintain consistency across mobile and web experiences.
• Continuously refine interactions, accessibility and overall product quality.
• What We're Looking For.
• 3+ years of experience designing digital products.
• Strong portfolio demonstrating product thinking and excellent visual design.
• Advanced proficiency in Figma and interactive prototyping.
• Strong understanding of design systems, component libraries and responsive design.
• Strong understanding of information architecture and user flows.
• Excellent visual design skills including typography, spacing, layout and interaction design.
• Ability to simplify complex workflows into intuitive experiences.
• Portfolio is required.
• Design Stack.
• Figma.
• FigJam.
• Design Systems.
• Interactive Prototyping.
• Auto Layout.
• Component Libraries.
• The Kind of Builder We Want.
• Thinks about solving customer problems, not just designing screens.
• Balances business goals with user experience.
• Obsesses over clarity, simplicity and consistency.
• Works collaboratively with engineers and product teams.
• Takes ownership from idea through launch.
• Continuously improves products using real user insights.
• This Role Is Not For.
• Designers who only focus on visuals without considering usability.
• People who require fully detailed specifications before contributing.
• Designers who struggle to explain design decisions.
• Individuals who don't enjoy fast-moving startup environments.
• Candidates who exaggerate ownership or cannot explain what they personally designed.
• This role is remote, but candidates must be based in Thailand. We are hiring specifically for this market, so applicants should already be based in Thailand.
• Language.
• English is our primary working language across global teams. Strong English communication is required.
• Interview Process.
• Portfolio Review.
• Practical Design Task (if applicable).
• Role-specific Interview.
• CEO / Final Interview.
• For strong candidates, we aim to complete the process and make an offer within one week.

Experience:

3 years required

Skills:

Architecture, TensorFlow, Android, Kotlin, NoSQL, English

Job type:

Full-time

• Build and ship Android features using Kotlin.
• Create clean mobile flows for insurance, payments, claims, renewals and financial services.
• Work with product and design to simplify complex user journeys.
• Integrate backend APIs and ensure mobile flows are stable, secure and reliable.
• Improve app performance, crash rate, loading states, responsiveness and memory usage.
• Use analytics, user behaviour and production issues to improve the product.
• Build AI-assisted mobile experiences only where they genuinely improve the user journey.
• What We're Looking For.
• 3+ years of Android development experience using Kotlin.
• Strong Android fundamentals and experience shipping production apps.
• Good knowledge of Jetpack, Coroutines, Flow and modern Android architecture.
• Strong sense of mobile UX, usability, edge cases and user flows.
• Experience integrating REST APIs and debugging production issues.
• Fast execution, high ownership and strong attention to product quality.
• App links, GitHub, screenshots or examples of shipped work are a strong advantage.
• Tech Stack.
• Kotlin.
• Jetpack Compose.
• Android SDK.
• Coroutines & Flow.
• SQL / NoSQL.
• TensorFlow Lite (on-device inference).
• The Kind of Builder We Want.
• Thinks in user journeys, not just screens.
• Cares about making complex financial products feel simple.
• Moves fast without creating messy code.
• Notices UX, performance and reliability issues before users complain.
• Honest about what they personally built, what was team-owned and what impact they can or cannot claim.
• This Role Is Not For.
• Engineers who only want fully defined tickets.
• Developers who build screens without caring about user experience.
• People who ignore crashes, edge cases, loading states or performance.
• Engineers who move slowly in a startup environment.
• People who exaggerate impact without explaining their actual contribution.
• This role is remote, but candidates must be based in Thailand. We are hiring specifically for this market, so applicants should already be based in Thailand.
• Language.
• English is our main working language across global teams. Strong English communication is required.
• Interview Process.
• Online assessment or practical task.
• Role-specific interview.
• CEO / final round.
• For strong candidates, we aim to complete the process and make an offer within 1 week from the start of the interview process. Candidates who complete assessments quickly will be prioritized.

Experience:

3 years required

Skills:

Architecture, TensorFlow, Android, Kotlin, NoSQL, English

Job type:

Full-time

• Our mission is to make money smart, reliable and within reach for everyone. In 2019, we built the first mobile-first, insurance platform, enabling insurance to be accessible online by millions in the region.
• Today, it's the leading insurance platform in Southeast Asia. Today, we are expanding ways to help people in Asia and it includes spending, saving, investing, exchanging, travelling, and more. Our objective is to build tools that will help people get more from their money and at ease and self reliance, become an expert. We believe AI ...
• We are looking for the most talented and driven people we can find. We are looking for people who work for their passion, not counting hours. Who loves building great next-generation products, not status quo. Who cares about redefining how everyone around us can get the best financial applications, not for an exclusive few.
• We have teams working around the world, with over 20 nationalities and growing from our offices and remotely. Join us and build a better future.
• The Role.
• We are looking for Android engineers to build the native Android experience for KIRA's AI Neobank App.
• This role is for someone who cares about clean user flows, fast performance, product quality and shipping reliable mobile features used by real customers.
• What You'll Own.
• Build and ship Android features using Kotlin.
• Create clean mobile flows for insurance, payments, claims, renewals and financial services.
• Work with product and design to simplify complex user journeys.
• Integrate backend APIs and ensure mobile flows are stable, secure and reliable.
• Improve app performance, crash rate, loading states, responsiveness and memory usage.
• Use analytics, user behaviour and production issues to improve the product.
• Build AI-assisted mobile experiences only where they genuinely improve the user journey.
• What We're Looking For.
• 3+ years of Android development experience using Kotlin.
• Strong Android fundamentals and experience shipping production apps.
• Good knowledge of Jetpack, Coroutines, Flow and modern Android architecture.
• Strong sense of mobile UX, usability, edge cases and user flows.
• Experience integrating REST APIs and debugging production issues.
• Fast execution, high ownership and strong attention to product quality.
• App links, GitHub, screenshots or examples of shipped work are a strong advantage.
• Tech Stack.
• Kotlin.
• Jetpack Compose.
• Android SDK.
• Coroutines & Flow.
• SQL / NoSQL.
• TensorFlow Lite (on-device inference).
• The Kind of Builder We Want.
• Thinks in user journeys, not just screens.
• Cares about making complex financial products feel simple.
• Moves fast without creating messy code.
• Notices UX, performance and reliability issues before users complain.
• Honest about what they personally built, what was team-owned and what impact they can or cannot claim.
• This Role Is Not For.
• Engineers who only want fully defined tickets.
• Developers who build screens without caring about user experience.
• People who ignore crashes, edge cases, loading states or performance.
• Engineers who move slowly in a startup environment.
• People who exaggerate impact without explaining their actual contribution.
• This role is remote, but candidates must be based in.
• Thailand. We are hiring specifically for this market, so applicants should already be based in.
• Thailand.
• Language.
• English is our main working language across global teams. Strong English communication is required.
• Interview Process.
• Online assessment or practical task.
• Role-specific interview.
• CEO / final round.
• For strong candidates, we aim to complete the process and make an offer within 1 week from the start of the interview process. Candidates who complete assessments quickly will be prioritized.

Experience:

5 years required

Skills:

Financial Reporting, Accounting

Job type:

Full-time

• Lead, develop, and manage the Accounting function, fostering a high-performance culture through effective coaching, talent development, and performance management.
• Provide strategic leadership and direction to the accounting team to ensure integrity, operational excellence, service quality, and continuous improvement.
• Oversee day-to-day accounting operations, ensuring efficient workflows, strong governance, and adherence to established policies and procedures.
• Partner closely with CFO, business leaders, and regional finance teams to align accounting operations with organizational objectives and strategic priorities.
• Develop and implement accounting policies, procedures, and controls to ensure compliance with regulatory requirements and industry standards.
• Ensure the timely and accurate preparation of monthly, quarterly, and annual financial statements in accordance with TFRS, IFRS, Group accounting policies, and regulatory requirements.
• Provide insightful financial analysis, variance reporting, and commentary to support management decision-making and business performance improvement.
• Manage the closing of local and group reporting monthly accounts, ensuring financial and management reporting is completed timely and accurately.
• Coordinate and oversee external audit processes, liaising with auditors and addressing any issues or concerns to ensure smooth audit completion.
• Oversee financial reporting submissions to regulatory authorities, including Office of Insurance Commission (OIC), tax authorities, and other governing bodies.
• Ensure compliance with TFRS, IFRS, group and local accounting policies, as well as all other applicable regulations and standards.
• Establish, maintain, and continuously enhance a robust internal control framework to safeguard company assets and ensure the integrity of financial reporting.
• Monitor developments in accounting standards, regulatory requirements, and industry practices, ensuring timely adoption and compliance.
• Promote the highest standards of professional ethics, transparency, and corporate governance within the finance function and across the organization.
• Act as a trusted business partner to senior management by providing financial expertise, analysis, and recommendations to support strategic initiatives and key business decisions.
• Work closely in the development of the company's annual budget and financial forecasts.
• Support business growth initiatives, transformation projects, and operational improvement programs from a financial and accounting perspective.
• Oversee accounting systems and financial reporting platforms to ensure data integrity, operational efficiency, and compliance with business requirements.
• Lead initiatives to streamline accounting processes, improve controls, and enhance reporting capabilities through automation and digital transformation.
• Evaluate and implement process improvements that increase productivity, reduce risk, and improve data quality.
• Promote the use of technology, analytics, and best practices to improve financial management and decision support.
• Bachelor's degree in Accounting; CPA preferred.
• 10 years of proven experience in accounting or finance roles, with minimum 5 years in a leadership role managing accounting and financial reporting functions.
• Strong knowledge of TFRS and IFRS and internal controls, especially IFRS 17.
• Experience in insurance or other regulated financial industries preferred.
• Experience working with ERP systems and finance transformation initiatives.
• Excellent analytical, problem-solving, and organizational skills.
• Strong communication and interpersonal skills, with the ability to interact effectively with senior management, external auditors, and other stakeholders.
• Good command of both spoken and written English.
• Decision Making & Problem Solving.
• Strategic Planning & Organizational skills.
• Financial Expertise & Knowledge of Regulatory Compliance.
• Leadership & People Development.
• Stakeholder and Change Management.
• Integrity & Professional Ethics.

Experience:

5 years required

Skills:

DevOps

Job type:

Full-time

• Own and manage the engineering platform from development to production.
• Design and maintain scalable infrastructure on GCP.
• Ensure consistency across dev, staging, and production environments.
• CI/CD & Release Engineering.
• Build and improve CI/CD pipelines with strong quality gates.
• Implement safe deployment strategies (e.g., rollback, progressive delivery).
• Reduce lead time from code commit to production.
• Distributed Systems & Reliability.
• Improve observability, reliability, and performance across services.
• Support microservices architecture and workflow orchestration.
• Reduce system complexity and operational overhead.
• Developer Experience.
• Define and standardize development "golden paths".
• Enable self-service tools for deployment, environments, and debugging.
• Improve productivity across engineering teams.
• Observability & Incident Management.
• Implement monitoring, logging, and tracing across systems.
• Improve incident detection, response, and troubleshooting.
• Security & Platform Governance.
• Manage IAM, access control, and secrets.
• Establish guardrails to ensure secure and scalable system operations.
• Bachelor's degree in Computer Science or related field.
• 5+ years of experience in DevOps, SRE, or Platform Engineering.
• Kubernetes.
• CI/CD systems.
• Infrastructure as Code (Terraform or similar).
• Experience with GCP or similar cloud platforms.
• Programming/scripting skills (Go, Python, Bash, etc.).
• Experience with observability tools (logs, metrics, tracing).
• Strong troubleshooting and debugging skills in distributed systems.
• Ability to think in systems, trade-offs, and failure scenarios.
• Why Join Us.
• Work on scalable systems supporting a growing InsurTech business.
• Be part of a dynamic and collaborative engineering environment.
• Opportunity to shape platform engineering and DevOps practices.
• Grow your career within a fast-growing company under BTS Group.
• Apply NowIf you are interested in this opportunity, please submit your resume via JobsDB or contact our HR team for more information.