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Experience:

1 year required

Skills:

Business Development, Express, Product Development, English

Job type:

Full-time

• Plan and execute UATs and live tests, partnering with developers and operations team to identify issues, prioritize fixes, and ensure smooth and timely release.
• Drive product delivery by working closely with Regional PM, QA / testing, and dev to ensure timely and high quality releases.
• Enable end user through product demos, training sessions, and good documentation to support adoption.
• Translate business needs into clear product requirements, business case, UX flows, whilst ensuring technical feasibility and proper impact assessment.
• Collaborate cross-functionally with Operations, Business Development, Shopee Express, Shopeepay to align on product direction.
• Requirements: 1+ years of experience as Product Management, Technology, or similar roles.
• Bachelor s Degree in Information Technology, Computer Science or relevant fields is a plus.
• Working experience in E-commerce, Payment, Return/Refund is a plus.
• Solid technical background with understanding and/or hands-on experience in Product Development.
• Effective troubleshooting skills, a great problem solver with the ability to take system problems and structure an action plan.
• Strong verbal and written communication skills and English speaking is a must to collaborate with regional stakeholders.
• Ability to work independently or with minimal assistance.
• Collaborative and a team player.

Experience:

3 years required

Skills:

Business Development, Financial Modeling, Negotiation, English

Job type:

Full-time

• Discover and execute new business partnership opportunities for Cambodia, Myanmar, Indonesia, Vietnam, Philippines, and Malaysia.
• Develop BD strategy and lead/support country BD personnel/initiative to maximize TrueMoney top-line growth.
• Support the study of fintech market trends, analyzing the strategies of business competitors and conducting company s SWOT analysis.
• Act as a trusted advisor and be a sounding board for the business development initiatives and decisions of senior management.
• Secure new project and business development, which including, identifying opportunity, screening, proposal development, bidding and securing project.
• Drive region market growth and success towards OKRs/ targets, with efficient resource allocation and P&L ownership, involving financial modeling for deal analysis and commercial negotiation.
• Work collaboratively with the finance team to determine funding and financing options.
• Drive monthly, quarterly and annual target setting and budgeting processes.
• Develop and implement performance targets and reporting for all country business development function.
• Liaise with other internal and external stakeholders as required.
• Establish and maintain key relationships both internally as well as externally with relevant third parties, contractors and service providers.
• Responsible for the maintenance and enhancement of the current business development of all active markets for Cambodia, Myanmar, Indonesia, Vietnam, Philippines, and Malaysia.
• Bachelor s degree in finance, Business Administration or related fields.
• Minimum 3 years experience in project/business development management (preferably in Fintech).
• Strong analytical skills for market research and competitor analysis.
• Project management skills with a proven ability to set priorities and achieve goals.
• Understanding of financial modeling and deal analysis.
• Excellent written and verbal communication skills in English.
• Effective negotiation and deal-closing skills.
• Ability to build strong relationships and empower a team.
• Ability to work effectively in a cross-functional environment.
• Strong understanding of the global payment industry, new trends, and technology.

Experience:

7 years required

Skills:

Budgeting, Research, English

Job type:

Full-time

• Develop and execute marketing strategies for the Thailand market aligned with company growth objectives and product positioning..
• Create annual and quarterly marketing plans including budgeting, channel prioritization, and KPI targets..
• Design go-to-market strategies for new products or features including messaging, target audience, channel mix, and launch timelines..
• Plan and lead multi channel campaigns across digital paid media, organic social, content, PR, events, partnerships, and local activations..
• Manage and optimize marketing budget allocation to maximize ROI while balancing acquisition efficiency and brand growth..
• Establish marketing measurement frameworks, dashboards, and performance reporting..
• Work closely with Product, Sales, Operations, and Compliance teams to ensure campaigns align with product capabilities and regulatory requirements..
• Act as the main point of contact for local partners such as agencies, media platforms, KOLs/influencers, and community partners..
• Conduct local consumer and competitor research to refine positioning, messaging, and campaign strategy..
• 4-7 years of marketing experience with exposure to both brand/360 marketing and performance marketing..
• Experience developing marketing strategies for local markets..
• Strong analytical mindset and understanding of marketing funnel metrics (CAC, CPL, ROAS, conversion rate).
• Experience working with agencies, influencers/KOLs, and marketing partners..
• Fluent in English; Thai language skills are strongly preferred..
• Able to work independently as an individual contributor while coordinating vendors and partners..

Skills:

Project Management, Microsoft Exchange, Excel

Job type:

Full-time

• Acts as a bridge between the business problems and the technology solutions.
• Supports the analysis, transformation and ultimately works towards resolving business problems with the help of technology.
• Works with internal clients and applies best practice methodologies to determine business requirements and to define solutions to address business, process, information and system problems, improvements or change.
• Delivers business projects in line with sponsor requirements and enterprise architecture.
• Proactive development and deployment of enhanced services and platforms, covering all the functional aspects from service/product definition through to build and deployment.
• Ensures the identification and documentation of operational gaps including user guides, templates, test cases and related user training.
• Assists with the resolution of issues pertaining to the service.
• Adheres to and follow the relevant development and support processes.
• Communicates and escalates if any issues arise or deliverables cannot be met and request assistance to ensure closure of issues.
• Takes responsibility for delivery of project elements under relevant guidance and supervision.
• Performs any other related task as required.
• To thrive in this role, you need to have: Some understanding of business practices and processes.
• Team player who displays good client service orientation with well-developed administrative and organization skills.
• Some expertise in specific systems, processes and technologies that they will be required to analyze.
• Meticulous attention to detail whilst working under pressure.
• Good verbal and written communication skills.
• Ability to listen empathetically.
• Ability to build rapport and engage effectively with a variety of stakeholders.
• Some knowledge of project management methodology.
• Developing analytical skills with the ability to convert business requirements into operational deliverables (functional requirements) to meet business objectives.
• Good documentation skills, in particular, functional requirements, test cases, system user documentation, processes and procedures and presentations.
• Working knowledge of Microsoft Exchange, Word, Excel Project, PowerPoint and Visio.
• Some understanding of systems generally used in a services organization, for example, ServiceNow, Siebel, Remedy, SAP, EMS would be advantageous.
• Academic qualifications and certifications: Bachelor s degree or equivalent in Business or Information Technology or a related field.
• Project management certification would be advantageous.
• Professional in Business Analysis certification is preferred.
• IIBA Membership required.
• Relevant technology certification(s) required, such as ITIL.
• Required experience: Basic experience as a Business Analyst gained within a technology services environment.
• Basic experience as a system administrator or developer would be advantageous.
• Basic experience in and with all operational aspects of a Services business, preferably with a Systems Integrator.
• Basic experience in the business requirement gathering, use case definition, process mapping and implementing new services and systems.
• Hybrid Working About NTT DATA
• NTT DATA is a $30+ billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world s leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. Our consulting and industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is part of NTT Group, which invests over $3 billion each year in R&D.
• Equal Opportunity Employer
• NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.
• Third parties fraudulently posing as NTT DATA recruiters.
• NTT DATA recruiters will never ask job seekers or candidates for payment or banking information during the recruitment process, for any reason. Please remain vigilant of third parties who may attempt to impersonate NTT DATA recruiters whether in writing or by phone in order to deceptively obtain personal data or money from you. All email communications from an NTT DATA recruiter will come from an @nttdata.com email address. If you suspect any fraudulent activity, please contact us.

Experience:

3 years required

Skills:

Procurement, English

Job type:

Full-time

• Lead Business Strategy & Vendor Plans: Take ownership of the business strategy with vendors. Develop comprehensive business plans in collaboration with these vendors to ensure mutual alignment on objectives, go-to-market strategies, and performance targets. Oversee the effective execution of these plans to drive business growth and success..
• Achieve Financial & Operational Targets: Own the responsibility for meeting and exceeding financial targets related to the business. Work to optimize profitability thro ...
• Vendor Relationship Management: Lead efforts to build and maintain strong, productive relationships with key vendors. Act as the primary point of contact, ensuring that both vendor and internal teams are aligned on performance expectations, timelines, and deliverables..
• Team Leadership: Manage and develop a team of professionals. Provide mentorship, set clear goals, and ensure high performance across the team. Lead by example, fostering a culture of collaboration and continuous improvement..
• Operational Efficiency: Optimize internal processes to ensure operational efficiency across the division. Work to streamline procurement, delivery, and vendor management processes, driving cost-effective solutions without sacrificing quality..
• Cross-Functional Collaboration: Work closely with internal teams including sales, marketing, and logistics, to ensure alignment and successful execution of vendor-related strategies. Drive collaboration for product launches, promotions, and other initiatives that contribute to business growth..
• Market Intelligence & Opportunity Identification: Stay informed of trends in the business, identify emerging opportunities for new business and partnerships, staying ahead of competitors in the marketplace..
• Bachelor s degree in Business, Information Technology, or a related field.
• Minimum of 3 years of experience managing people.
• Proven track record of leading a business or division focused on consumer products in the IT company.
• Strong business planning and strategic thinking skills, with the ability to develop and execute comprehensive plans to drive growth.
• Demonstrated ability to achieve financial and operational targets, with experience in driving profitability through vendor management and market strategy.
• Strong communication skills, with a good command of English, both written and verbal. Ability to communicate effectively with senior leadership, vendors, and cross-functional teams.
• Strong operational efficiency skills, with a track record of streamlining processes and driving cost-saving initiatives.
• Excellent analytical skills, with the ability to assess data, market trends, and vendor performance to inform decision-making.

Skills:

English

Job type:

Full-time

• Bachelor's degree or equivalent practical experience.
• 10 years of experience with cloud native architecture in a customer-facing or support role.
• Experience with cloud engineering, on-premise engineering, virtualization, or containerization platforms.
• Experience engaging with, or presenting to, technical stakeholders or executive leaders.
• Experience in programming languages, debugging, systems design, prototyping, demos, or customer workshops.
• Ability to communicate in English and Thai fluently to support client relationship management in this region.
• Experience promoting technical solutions in Cloud AI.
• Experience driving the entire business cycle (e.g., defining the delivery and consumption plan and transitioning it for execution).
• Experience with security concepts (e.g., encryption, identity management, access control, attack vectors).
• Experience building technical strategies to uncover new workloads with customers.
• Experience migrating applications and services to cloud platforms.
• The Google Cloud Platform team helps customers transform and build what's next for their business all with technology built in the cloud. Our products are developed for security, reliability and scalability, running the full stack from infrastructure to applications to devices and hardware. Our teams are dedicated to helping our customers developers, small and large businesses, educational institutions and government agencies see the benefits of our technology come to life. As part of an entrepreneurial team in this rapidly growing business, you will play a key role in understanding the needs of our customers and help shape the future of businesses of all sizes use technology to connect with customers, employees and partners.
• As a Platform Customer Solutions Consultant, you will partner with sales teams to differentiate Google Cloud Platform (GCP) to the customers and serve as the customer s primary technical partner and advisor, engaging in technical-led conversations to understand business issues. You will troubleshoot technical questions and roadblocks, engage in proofs-of-concepts and demos, and use the expertise to architect cross-pillar cloud solutions that solve business issues. You will drive the technical win and define the delivery and consumption plans to engage with technical and business leaders, and present solutions. You will focus on identifying, pursuing, and winning new business workloads and driving engagement within existing ones.
• Google Cloud accelerates every organization s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.
• Develop and own the technical account plan and strategy, participate in planning and support the business goals.
• Combine sales, programming, and solutions architecture expertise to prove the value of GCP across the portfolio through demos, pilots and workshops.
• Architect cross-pillar solutions, drive technical wins, and define initial delivery plans for customers, and continue to lead the technical engagement in the solution phase.
• Facilitate the post-sales transition by supporting pricing activities and transitioning the final delivery plan to implementation teams.
• Maintain awareness of progress against the delivery plan, provide support to cross-functional teams during ramp, delivery, migration or implementation phases.
• Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.

Skills:

Safety Management, English, Arabic

Job type:

Full-time

• Follow up, foster and initiate actions aimed at achieving efficient and effective implementation by States of the SARPs and Procedures, Regional Plan with particular emphasis on AGA subject.
• Provide technical and secretarial support for the efficient functioning of the APANPIRG and its subsidiary bodies.
• Provide guidance to States regarding the regional planning as well as provision of technical and secretarial support to formulate and process proposals for amendments t ...
• Provide assistance to States in the development of Aerodrome Operational Plans, in accordance with regional plan.
• Identify, monitor and undertake follow-up actions on air navigation deficiencies in the Aerodrome Operations and Planning (AOP) field and foster their resolution in a coordinated manner.
• Provide technical assistance to States with the objective of improving safety of aerodrome operations through effective implementation of the aerodrome certification and safety management requirements and resolving identified deficiencies in AGA under Universal Safety Oversight Programme (USOAP) continuous Monitoring Approach (CMA) activities, achieving the performance objectives and enhancing their safety oversight capabilities.
• Monitor national and regional developments in AGA and related matters and propose ICAO actions through appropriate channels.
• Keep abreast of current civil aviation developments, including relevant activities of Airports Council International (ACI), Civil Air Navigation Services Organisation (CANSO), International Federation of Air Line Pilots Associations (IFALPA), International Federation of Air Traffic Controllers' Associations (IFATCA), International Air Transport Association (IATA), World Birdstrike Association (WBA) and other international organizations including International Financial Institutions such as World Bank, Asian Development Bank and individual States.
• Prepare analyses on technical/operational aspects of AGA-related subjects and associated reports, briefs, correspondence.
• Coordinate regional programmes and planning documents with HQ activities.
• Identify technical cooperation opportunities and promote AGA-related technical cooperation projects.
• Ensure coordinated processes between AGA and other air navigation fields within the Secretariat so as to minimize duplication, enable seamlessness in planning and ensure efficiency.
• Analyse States needs/problems and initiate/propose solutions.
• Organize, facilitate and support seminars and/or workshops aimed at developing capacity or addressing specific challenges.
• Prepare working papers, reports, briefs, and correspondence on technical/operational aspects of AGA.
• Conduct, participate and/or serve as secretary/technical adviser at ICAO meetings, seminars and workshops related to AGA and other meetings assigned by the Regional Director.
• Facilitate inter-State coordination in order to achieve measurable progress in the AGA fields and to create/improve harmonized operational environments.
• Represent ICAO at meetings of international organizations and provide consistent explanations of SARPs and global viewpoints.
• Assess the status of implementation of AGA-related SARPs, Procedures, Regional Air Navigation Plan and provide assistance for the implementation of corrective actions to eliminate identified deficiencies in the AGA fields and enhance the safety oversight capabilities of Asia and Pacific States.
• Provide assistance to States for the collection and processing of relevant data necessary for performance monitoring of the air navigation systems.
• In coordination with ICAO HQ, support the objectives of the USOAP-CMA, as AGA Team Member for USOAP CMA activities and review Corrective Action Plan (CAP) submitted by Asia/Pacific States.
• Support Global Aviation Training (GAT) in developing and delivering training related to the AGA area.
• Conduct CAT missions, technical assistance missions and capacity building activities to assist the States with USOAP related matters.
• Work with the Regional Officers to design, develop, and implement assistance activities aimed at strengthening the capabilities of States. This includes assessing specific needs, formulating tailored training programs, and ensuring effective deployment to enhance operational efficiency and sustainability.
• Function 6 (incl. Expected results)
• Performs other related duties, as assigned.
• Education
• EssentialAn advanced-level university degree (Master s degree or academic equivalent) in civil/electrical/aeronautical/other engineering discipline, air navigation, aviation safety, or related field, is required. A first-level university degree in combination with two additional years of qualifying experience in civil/electrical/aeronautical/other engineering discipline, air navigation, aviation safety, or related field, may be accepted in lieu of the advanced university degree.
• DesirableDiploma/certificate in aerodrome engineering/management/operations or related field.
• Professional experience
• EssentialA minimum of seven (7) years experience as an Aerodrome Inspector in a Civil Aviation Authority or in the aviation related fields of airport planning, design, construction, maintenance, operation and safety management in an airport administration authority or international organization.
• Experience participating in and providing service to international meetings.
• Experience in dealing with sensitive and confidential matters in a prompt and discrete manner.
• Experience in the planning, coordination and management of civil aviation programmes.
• DesirableExperience in negotiating with government authorities.
• Experience working in a multi-national and multi-cultural environment.
• Completed USOAP CMA Computer Based Training in AGA area.
• Contributed to USOAP CMA activities as AGA auditor or participated in USOAP CMA activities as State s AGA counterpart.
• Languages
• EssentialFluent reading, writing and speaking abilities in English.
• DesirableA working knowledge of any other language of the Organization (Arabic, Chinese, French, Russian, Spanish).
• COMPETENCIES.
• Professionalism: Thorough knowledge of ICAO functions, organization, international activities and technical publications related to aerodromes. Sound knowledge of the ICAO work towards the implementation of ICAO Global Aviation Safety Plan, Global Air Navigation Plan, Policies, SARPs and Procedures related to global and regional air navigation systems particularly in aerodrome operations and planning field. Thorough understanding of ICAO Annexes 14 and 19, Procedures for Air Navigation Services - Aerodromes (Doc 9981), Safety Management Manual (Doc 9859), Aerodrome Design Manual (Doc 9157), Airport Service Manual (Doc 9137), Manual on Certification of Aerodromes (Doc 9774) and other relevant guidance materials and manual relating to aerodromes and ground aids. Familiarity with activities concerning aerodrome-related research and developments in progress in ICAO Asia Pacific Region. Good knowledge of civil aviation issues in the Asia Pacific region, and familiarity with the work of other related international organizations. Sound knowledge and skill in computer s application. Shows pride in work and in achievements; demonstrates professional competence and mastery of subject matter is conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations. Takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work.
• Communication: Speaks and writes clearly and effectively; listens to others, correctly interprets messages from others and responds appropriately; asks questions to clarify, and exhibits interest in having two-way communication; tailors language, tone, style, and format to match the audience; demonstrates openness in sharing information and keeping people informed.
• Planning and Organizing: Develops clear goals that are consistent with agreed strategies; identifies priority activities and assignments; adjusts priorities as required; allocates appropriate amount of time and resources for completing work; foresees risks and allows for contingencies when planning; monitors and adjusts plans and actions as necessary; uses time efficiently.
• Accountability: Takes ownership of all responsibilities and honours commitments; delivers outputs for which one has responsibility within prescribed time, cost and quality standards; operates in compliance with organizational regulations and rules; supports subordinates, provides oversight and takes responsibility for delegated assignments; takes personal responsibility for his/her own shortcomings and those of the work unit, where applicable.
• Judgment / Decision-making: Identifies the key issues in a complex situation, and comes to the heart of the problem quickly; gathers relevant information before making a decision; considers positive and negative impacts of decisions prior to making them; takes decisions with an eye to the impact on others and on the Organization; proposes a course of action or makes a recommendation based on all available information; checks assumptions against facts; determines that the actions proposed will satisfy the expressed and underlying needs for the decision; makes tough decisions when necessary.
• CONDITIONS OF EMPLOYMENTIt should be noted that this post is to be filled on a fixed-term basis for an initial period of 3 years (first year is probationary for an external candidate).
• ICAO staff members are international civil servants subject to the authority of the Secretary General and may be assigned to any activities or offices of the Organization, in accordance with the provisions of the ICAO service code. ICAO staff members are expected to conduct themselves in a manner befitting their status as international civil servants. In this connection, ICAO has incorporated the 2013 Standards of Conduct for the International Civil Service into the ICAO Personnel Instructions.
• ICAO offers an attractive benefit package to its employees in accordance with the policies of the International Civil Service Commission (ICSC). The statutory retirement age for staff entering or re-entering service after 1 January 2014 is 65. For external applicants, only those who are expected to complete a term of appointment will normally be considered.
• Remuneration: Level Net Base Salary + Post Adjustment(net) P-4 per annum per annum(*)
• USD $ 84,672 USD $ 29,465.86 (*) Post Adjustment is subject to change.
• HOW TO APPLY Interested candidates must complete an on-line application form. To apply, please visit: ICAO Careers website.
• NOTICE TO CANDIDATES ICAO does NOT charge any fees or request money from candidates at any stage of the selection process, nor does it concern itself with bank account details of applicants. Requests of this nature allegedly made on behalf of ICAO are fraudulent and should be disregarded.

Experience:

5 years required

Skills:

Microsoft Office, English

Job type:

Full-time

• Monitor and continuously improve service processes in alignment with HQ guidelines and local CE BU requirements.
• Improve service coverage, service quality, and turnaround time to meet defined service targets.
• Analyze service network coverage and conduct benchmarking against key competitors.
• Establish and develop new authorized service dealers in weak or uncovered areas.
• Conduct service center audits and control service quality based on global standards and service operation KPIs.
• Service Center Improvement Deploy global guidelines for standard CE service center operations, including the implementation of innovative systems to track repair status & enhance visibility for customers and internal stakeholders.
• Monitor service KPIs and provide structured feedback, corrective actions, and improvement solutions to service centers.
• Conduct regular business and performance review meetings with service center owners.
• Sales Support & Premium Service Operations Manage and improve Premium Service operational performance with a strong focus on speed, quality, and customer experience.
• Enhance service quality through standardized operating procedures & engineer qualification control.
• Design and implement new Premium Service schemes aligned with customer pain points to drive sell-out & service revenue growth.
• Sales Collaboration & VOC Management Respond promptly to sales-related VOC and cross-functional collaboration projects.
• Support sales initiatives through close coordination and joint problem-solving activities.
• Conduct onsite visits to key dealers to collect customer VOC and translate insights into actionable service operation improvements.
• Skills and Qualifications Bachelor s degree or higher.
• At least 5 years of working experiences in Customer Service/After-Sales Service field.
• Great customer service skills and experienced with on-site deliver exclusive service to customer.
• Communication in Thai and English - able to effectively communicate in a professional, diplomatic, empathetic, and tactful manner using preferred method and level as applicable to the job.
• Ability to work on-site independently and as a team.
• Results Orientation - proven ability to set and exceed established targets and willing to go the extra mile to ensure Customer Satisfaction.
• Ability to work in a multi-cultural environment.
• Flexibility to multi-task, prioritize and manage time effectively without compromising deadlines.
• Adaptability to Change - able to be flexible and supportive, react swiftly to, and able to positively and proactively assimilate change in a rapid growth environment.
• Systems & Software - proficient level of knowledge of Microsoft Office and/or relevant position software programs.

Experience:

3 years required

Skills:

Research, English

Job type:

Full-time

• Establish good working relationship with clients brands. Responsibility for day to day management of all research relating to the brand and advertising.
• Analyzing existing data in areas such as demographics, socio-economics and the market for the client's product.
• Monitoring cultural and social trends, and their impact on consumers' attitudes, behavior and perceptions.
• Providing the creative team with a clearly defined brief that contains concise information on the product, audience and strategy.
• Presenting eventual conclusions and ideas to clients and other staff to sell your idea.
• Preparing and presenting full communication strategies in a coherent and in-depth manner to positively impact the thinking of all parties involved in the communication activities.
• Qualifications: Education Background Bachelor s degree or higher, preferably in Marketing, or Business Administration, or Economics with excellent academic background.
• Working or Management Experiences 3-5 years working experience in strategic planning, advertising, marketing or related field is a plus.
• Competencies (Knowledge, Skill and Personal Characteristics / Attributes) Excellent in analysis, planning, presentation, and interpersonal communication skills.
• Good analytical and problem-solving skills.
• Good interpersonal and communication skills.
• Fluent in spoken, reading and writing in English.
• Good team player.
• Proactive and dynamic.
• Results-oriented.
• Well organize and have strong follow up abilities.
• Able to work under pressure.
• Able to multi-task and work in a fast-paced environment.
• Award-winning passion.
• Diversified knowledge of product categories and markets.
• Technology savvy and earn digital communication knowledge.
• Location: Bangkok
• Brand: Dentsu Creative
• Time Type: Full time
• Contract Type: Permanent

Skills:

Industry trends, Project Management

Job type:

Full-time

• Develop and lead change management strategies and methodologies for the successful execution of various projects and initiatives.
• Collaborate with senior management to create and implement change management plans, ensuring clear communication and understanding throughout the organization.
• Conduct thorough assessments of factors impacting change, including potential risks, challenges, and opportunities.
• Proactively identify and address resistance to change by establishing buy-in from key stakeholders, including employees, management, and external partners.
• Utilize effective communication channels and tools to deliver clear, concise, and timely messages related to changes in business practices and processes.
• Train and mentor employees on change management practices, fostering a positive and collaborative environment conducive to change.
• Collaborate with cross-functional teams to identify areas for improvement in business processes.
• Analyze existing business processes, pinpoint gaps, and recommend and implement process improvements to enhance efficiency and effectiveness.
• Lead project teams to drive the successful implementation of business process improvements, ensuring alignment with organizational goals and objectives.
• Continuously monitor and evaluate the effectiveness of implemented changes, making necessary adjustments as needed.
• Stay up-to-date with industry trends and best practices related to change management and business process management.
• Contribute to support progress update and measurement tracking for the strategic initiatives pipeline.
• Bachelor s degree in business administration, Human Resources, Organizational Development, or a related field (Master's degree preferred).
• Competency require (Knowledge, Skills, Attribute).
• Proven experience (>10 years) in leading change management initiatives within complex organizations.
• Strong knowledge and understanding of change management methodologies, tools, and best practices.
• Experience in process improvement methodologies, such as Six Sigma or Lean, is highly desirable.
• Exceptional project management skills, with the ability to successfully manage multiple projects simultaneously.
• Excellent interpersonal and communication skills, including the ability to influence and motivate stakeholders at all levels of the organization.
• Strong analytical and problem-solving abilities, with a keen attention to detail.
• Ability to adapt to changing priorities and thrive in a fast-paced, dynamic environment.
• Proficient in using business process management tools and software.
• Relevant certifications in change management or process improvement (e.g., Prosci, BPMN) are a plus.

Job type:

Full-time

• The work is project-based, requiring individuals who are young, well-rounded, and eager to learn.
• Ideal candidates thrive in a fast-paced environment, enjoy solving problems, and are excited to contribute to building new business opportunities from the ground up.
• Job Description: BD team to drive new, high-impact initiatives that align with the company s strategic vision. This is a project-based role, ideal for individuals who thrive in a fast-paced environment and enjoy building things from the ground up. Stra ...
• Initiative & Campaign Management: Design, execute, and evaluate impactful projects and initiatives that deliver measurable business results.
• Performance Analysis: Use data and insights to monitor key performance indicators (KPIs), evaluate ROI, and identify new growth opportunities.
• Cross-Functional Collaboration: Work closely with Operations, Marketing, and other internal teams to ensure smooth execution and alignment with Shopee s strategic direction.
• Requirements Bachelor s degree or higher in Business Administration, Marketing, Economic, Engineering or a related field.
• A self-motivated individual who thrives in a fast-paced environment.
• A strong communicator who can listen to partner needs and translate them into actionable plans.
• A team player who is excited to contribute to a collaborative and ambitious culture.
• Someone with a strong sense of ownership and a desire to make a tangible impact.

Experience:

2 years required

Skills:

Contracts, Quality Assurance, Assurance, English

Job type:

Full-time

• Tier 0: UNDP/UNCDF/UNV IP staff holding permanent (PA) and fixed-term (FTA) appointments, whose posts will be abolished, or contracts will be terminated or not renewed during 2026.
• Tier 1: Other UNDP/UNCDF/UNV staff holding permanent (PA) and fixed-term (FTA) appointments.
• Tier 2: UNDP/UNCDF/UNV staff holding temporary appointments (TA), personnel on regular PSA contracts, and Expert and Specialist UN Volunteers.
• Tier 3 or no tier indicated: All other contract types from UNDP/UNCDF/UNV and other agencies, and other external candidates.
• Please make note of the Tier(s) indicated in the vacancy title, if any, and ensure that you satisfy the eligibility to apply.
• Background.
• UNDP is the knowledge frontier organization for sustainable development in the UN Development System and serves as the integrator for collective action to realize the Sustainable Development Goals (SDGs). UNDP s policy work carried out at HQ, regional and Country Office levels, forms a contiguous spectrum of deep local knowledge to cutting-edge global perspectives and advocacy. In this context, UNDP invests in the Global Policy Network (GPN), a network of field-based and global technical expertise across a wide range of knowledge domains and in support of the UNDP Strategic Plan. Within the GPN, Governance, Rule of Law and Peacebuilding Hub (GRP), guides UNDP s corporate strategies and vision for governance and peacebuilding.
• The Governance, Rule of Law, and Peacebuilding Hub, a joint endeavor of the Crisis Bureau (CB) and the Bureau for Policy and Programme Support (BPPS), integrates work across governance, rule of law and peacebuilding (GRP) to substantially improve UNDP positioning and resource mobilization, global advocacy; advance principled and effective solutions that support accountable, inclusive and effective governance and prevent and respond to crisis, and enable peacebuilding and early recovery from crisis, whilst addressing underlying risks.
• The GRP Hub supports integrated policy and programming as well as thematic and operational partnerships with key stakeholders including the UN System, IFIs, donors, civil society, and the private sector. The Hub s functions involve providing leadership, advising on strategic positioning, managing global programmes, developing GRP development solutions, supporting country office programming, and providing crisis response and recovery support on GRP. The Hub also focuses on knowledge management, monitoring, evaluation and learning, and resource mobilization. Its work is organized according to the following thematic areas: governance of public goods and services; rule of law and security; peacebuilding; human rights; business and human rights; democratic institutions and processes; local action; and open and inclusive public sphere. Digital transformation, data for SDG16+, and gender equality play a cross-cutting role.
• The Regional Manager, Governance, Rule of Law, and Peacebuilding (GRP) is UNDP s lead thematic expert in the governance, rule of law and peacebuilding knowledge domain in Asia and the Pacific and guides, directs and coordinates UNDP s work in this domain and in its intersections with other UNDP mandate areas. Guided by UNDP s Strategic Plan and the Regional Programme for Asia and the Pacific and in close coordination with the RBAP Chief Economist and other regional GPN team leaders, the Regional Manager plays a government in supporting and advancing governance reforms in support of national and regional development strategies.
• The incumbent leads a team of Advisors and Specialists in this area based in the Bangkok Regional Hub and/or in country offices in the region. The incumbent integrates the regional GRP teams and portfolios, provides strategic direction and substantive, technical and managerial leadership to the team, and collaborates closely with other Team Leaders, Advisors and Specialists in the Bangkok Regional Hub (BRH), Country Offices, headquarters, global Policy Centers, as well as external experts and advisors. The incumbent reports to the Regional Hub Manager (primary reporting line) and to the GRP directorate at headquarters (secondary reporting line) as part of the Global Policy Network.
• The incumbent responds to requests from Country Offices under the guidance of the Regional Hub Manager, in collaboration with the regional GPN teams and corporate support providers. The incumbent carries the overall responsibility for supporting country offices on-demand in all areas pertaining to governance, rule of law and peacebuilding as well as integrated regional and sub-regional positioning, programming, partner engagements, and resource mobilization in this domain.
• The incumbent positions UNDP as a solutions provider in new and emerging, regional and national policy and programme priorities and funding opportunities across the GRP domain. The incumbent ensures quality and coherent policy and programme advisory services in the region and, as relevant, across regions, in alignment with the UNDP Strategic Plan and the Regional Programme for Asia and the Pacific. In so doing, s/he places emphasis on integrated and adaptive ways of supporting country offices in the region and on positioning and scaling the UNDP Regional Programme for Asia and the Pacific.
• The Regional GRP Manager is expected to identify and pursue integrated governance solutions in the intersections between governance, rule of law and peacebuilding and other UNDP practice areas, such as environment, health, inclusive growth, gender equality, sustainable finance, and digital transformation. The incumbent applies systems-oriented and portfolio-based approaches, demonstrating the critical role of GRP solutions as a strategic enabler for the achievement of the SDGs and the Paris Agreement.
• The incumbent provides intellectual and strategic thought leadership on GRP issues and their intersections in the region. The incumbent represents UNDP in the wider governance, rule of law and peacebuilding community of practice, including with UN system partners, bilateral partners, and donors, IFIs, civil society, think tanks, academia, private sector, philanthropies, and other stakeholders. The incumbent advances the credibility, recognition, and positioning of UNDP s capabilities in the GRP knowledge domain.
• UNDP adopts a portfolio approach to accommodate changing business needs and leverage linkages across interventions to achieve its strategic goals. Therefore, UNDP personnel are expected to work across units, functions, teams, and projects in multidisciplinary teams in order to enhance and enable horizontal collaboration.
• Provide strategic and substantive leadership in the development and implementation of governance reform strategies to accompany and implement national and regional development strategies, engaging with national and regional partners at leadership levels.
• Lead on sector-specific and integrated, cross-sector policy and programme advice across all GRP areas and their intersections with other programme domains.
• Serve as the lead interlocutor for country offices and regional partners on crisis governance and governance in political and economic transition processes.
• Oversee the coordination, integration, and quality assurance of policy advisory services to country offices and regional partners in close collaboration with regional and global GPN teams.
• Identify, adapt, and apply regional and global best practices across the GRP domain and its intersections with other policy and programme domains.
• Ensure effective, timely and integrated responses to country office needs and opportunities in close coordination with the Regional Bureau management.
• Ensure risks are identified, monitored, and managed across the portfolio of programmes and advisory engagements.
• Oversee the provision of on-demand policy advisory and programming services to COs in other regions, if and when received through the GPN.
• Advance and scale governance, rule of law and peacebuilding programming, partnerships, and resources under the umbrella of the Regional Programme for Asia and the Pacific.
• Identify and pursue new, innovative, and integrated GRP programming opportunities to position and advance the Regional Programme for Asia and the Pacific.
• Oversee the management and implementation of regional and sub-regional projects and programmes pertaining to governance, rule of law and peacebuilding.
• Provide authoritative guidance and support to the regional team and country offices in project design, planning, implementation, monitoring, evaluation, and results reporting.
• Support the quality assurance, risk management and due diligence processes pertaining to regional and sub-regional GRP projects and programmes under the umbrella of the Regional Programme for Asia and the Pacific.
• Provide cutting-edge thought leadership and advance UNDP s positioning on governance, rule of law and peacebuilding in the region.
• Influence and advance policy dialogue and policy implementation in the GRP domain at regional and country-levels, through strategic partner engagement, innovative programming approaches, and targeted knowledge products.
• Provide intellectual and strategic direction in identifying, prioritizing, and curating GRP tools, methodologies, and knowledge products, working closely with regional and global GPN teams.
• Facilitate and foster innovation and learning across all areas of the governance, rule of law and peacebuilding domain for regional and country office teams and staff.
• Oversee the quality-assurance, documentation and codification of regional results and lessons learned and translate substantive learnings into programmatic excellence.
• Advocate for and enable South-South knowledge exchange and experience-sharing.
• Lead and advance the GRP communities of practice, nurturing linkages, and synergies with communities of practice in other knowledge domains.
• Provide authoritative leadership in the development of UNDP s GRP policies and contribute to the identification and formulation of global policy products.
• Integrate, lead, and manage the regional Governance, Rule of Law & Peacebuilding team and portfolio.
• Coordinate and guide the substantive engagement and direction of policy and programme advisors and technical experts in the regional GRP team.
• Guide and oversee integrated and adaptive work planning processes in close consultation with the Regional Bureau and country offices.
• Prioritize training, learning and staff development to underpin UNDP s thought leadership and positioning across all areas of the governance and peacebuilding domain.
• Empower regional GRP Advisors; leverage and enable mutual support and engagement between UNDP advisors and programme managers at regional and country-level.
• Promote and facilitate close cooperation and regular knowledge exchange with GRP teams in other regions and the global GRP team.
• Represent and position UNDP s engagement in governance, rule of law and peacebuilding strategically and authoritatively at regional and country levels.
• Build and nurture trusted relationships with key partners at regional and country-levels, including with senior government representatives, UN system partners, bilateral and multilateral funding partners and donors, civil society, private sector, and academia.
• Advocate for UNDP s role and mandate in governance, rule of law and peacebuilding at senior-most levels, including in relevant global, regional, and national fora,.
• Identify and pursue synergies with partners and opportunities for scalable collaboration.
• Develop and nurture partnerships with donors, regional governmental and non-governmental institutions, think tanks and academia in line with the Regional Bureau and Global Policy Network priorities and aligned with corporate policy and guidance.
• Identify and pursue resource mobilization and funding opportunities in support of Country Offices and the Regional Programme.
• Oversee and coordinate UNDP s regional representation and leadership at inter-agency meetings, conferences, consultations, and other events pertaining to the GRP portfolio.
• Engage authoritatively in joint crisis governance initiatives with UN system partners as relevant.
• Other duties: The incumbent performs other duties within their functional profile as deemed necessary for the efficient functioning of the Office and the Organization.
• Supervisory/Managerial Responsibilities: Lead and manage the Governance, Rule of Law, and Peacebuilding team in Bangkok and outposted staff in COs, as applicable.
• Competencies.
• LEVEL 4: Prioritize team workflow, mobilize resources, drive scalable results/strategic impact.
• LEVEL 4: Easily navigate complexity, encourage/enable radical innovation, has foresight.
• LEVEL 4: Create systems and processes that enable learning and development for all.
• LEVEL 4: Proactively initiate/lead organizational change, champion new systems/processes.
• LEVEL 4: Able to make difficult decisions in challenging situations, inspire confidence.
• LEVEL 4: Construct strategic multi-partner alliances in high stake situations, foster co-creation.
• LEVEL 4: Create ethical culture, identify/address barriers to inclusion.
• People Management.
• UNDP People Management Competencies can be found in the dedicated site.
• Cross-Functional & Technical competencies.
• Strategic Thinking: Develop effective strategies and prioritised plans in line with UNDP s mission and objectives, based on the systemic analysis of challenges, opportunities and potential risks; link the general vision to reality on the ground to create tangible targeted solutions; learn from a variety of sources to anticipate and effectively respond to both current and future trends; demonstrate foresight.
• System Thinking: Ability to use objective problem analysis and judgement to understand how interrelated elements coexist within an overall process or system, and to consider how altering one element can impact on other parts of the system.
• Conflict Prevention, Peacebuilding and Responsive Institutions: Conflict Prevention and Peacebuilding; Crisis Governance.
• Governance: Local Governance for Crisis and Peacebuilding.
• Rule of Law, Security and Human Rights: Rule of Law.
• Portfolio Management: Ability to select, prioritize and control the organization's programmes and projects in line with its strategic objectives and capacity; ability to balance the implementation of change initiatives with regular activities for optimal return on investment; knowledge and understanding of key principles of project, programme, and portfolio management.
• Required Skills and Experience.
• Advanced university degree (master's degree or equivalent) preferably in International Development, Law, Political Science, Political Economy, Development Economics, or other relevant fields are required; or.
• A first-level university degree (bachelor s degree) in the areas mentioned above in combination with an additional two years of qualifying experience will be given due consideration in lieu of the advanced university degree.
• A minimum of 15 years (with master s degree) or 17 years (with bachelor s degree) of relevant experience in either the public sector (national or multilateral, including UN), or private (academia, non-governmental sector, corporate), with increasing responsibility is required.
• At least 10 years of experience in the management and leadership of large, multi-disciplinary teams in the areas of governance, rule of law and peacebuilding is required, including in crisis and fragile contexts.
• Proven track record in developing, supporting and facilitating governance reforms and reform processes, particularly at the intersection of economic and political governance is required.
• Demonstrated experience in political economy analysis, economic governance, strategy development, strategic foresight and institutional design is an asset.
• Firsthand programming and advisory experience in the intersections between governance, rule of law, peacebuilding, and other critical programming areas are required.
• Extensive leadership experience in programme and project development, implementation, and management is required.
• Demonstrated experience in leading innovative, systemic, and integrated programming approaches in governance rule of law and peacebuilding, including in Asia and the Pacific is an asset.
• Excellent negotiation, communication and advocacy experiences and ability to mobilize support from a wide range of partners (public, private, academic, civil society, and business community leaders) is required.
• Proven track record in integrated team management, partnership building, and resource mobilization skills is required.
• Working experience in the United Nations is an advantage as knowledge of UNDP policies, procedures, and practices is desirable.
• Fluency in English is required, with exceptional writing, presentation, and communication skills.
• Working knowledge in other UN languages is an asset.
• Equal opportunity.
• As an equal opportunity employer, UNDP values diversity as an expression of the multiplicity of nations and cultures where we operate and, as such, we encourage qualified applicants from all backgrounds to apply for roles in the organization. Our employment decisions are based on merit and suitability for the role, without discrimination.
• UNDP is also committed to creating an inclusive workplace where all personnel are empowered to contribute to our mission, are valued, can thrive, and benefit from career opportunities that are open to all.
• Sexual harassment, exploitation, and abuse of authority.
• UNDP does not tolerate harassment, sexual harassment, exploitation, discrimination and abuse of authority. All selected candidates, therefore, undergo relevant checks and are expected to adhere to the respective standards and principles.
• Probation.
• For all new UNDP fixed term appointments (FTA), including for staff members being transferred or seconded to UNDP under the Inter-Organization Agreement concerning Transfer, Secondment or Loan of Staff, on an appointment of more than one year, continuation of the appointment beyond the initial 12 months is contingent upon the successful completion of a probationary period.
• Right to select multiple candidates.
• UNDP reserves the right to select one or more candidates from this vacancy announcement. We may also retain applications and consider candidates applying to this post for other similar positions with UNDP at the same grade level and with similar job description, experience and educational requirements.
• Use of AI by candidates.
• Applicants are invited to read UNDP s guidance for candidates on using AI responsibly in UNDP recruitment and selection.
• Scam alert.
• UNDP does not charge a fee at any stage of its recruitment process. For further information, please see www.undp.org/scam-alert.
• LI-DNI.

Experience:

7 years required

Skills:

Risk Management, Product Development, Finance

Job type:

Full-time

• Review and approve complex or high-value residential insurance applications within delegated authority.
• Ensure compliance with company guidelines and regulatory requirements for residential property insurance.
• Assist in developing and implementing residential underwriting policies, procedures, and best practices..
• Collaborate with claims, sales, and risk management teams to resolve issues and improve processes.
• Analyze market trends and contribute to residential product development and pricing strategies.
• Handle escalated cases and resolve complex residential underwriting issues.
• Prepare reports and present findings to senior management.
• Bachelor s degree in business, finance, insurance, or related field.
• 4 to 7 years of relevant experience.
• Strong analytical, decision-making, and problem-solving skills specific to residential property risks.
• Excellent communication and interpersonal abilities.
• Proficiency with underwriting software and Microsoft Office Suite.
• Professional certifications (e.g., CPCU, AU, or equivalent) are a plus.

Job type:

Full-time

• Define TMO governance, operating model, and standards.
• Oversee transformation roadmap, milestones, and benefits tracking.
• Manage executive stakeholders and steering committees.
• Identify transformation risks and ensure mitigation plans.
• Drive alignment across business, technology, and operations.
• Lead and develop TMO support teams.
• 10+ years of experience in transformation, PMO, or strategy execution roles.
• Strong executive communication and stakeholder management skills.
• Experience in enterprise-wide transformation programs.
• If you can demonstrate that you meet the criteria above, please contact us as soon as possible.
• The exceptional EY experience. It s yours to build.
• EY | Building a better working world.
• EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.
• Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.

Experience:

5 years required

Skills:

Financial Analysis, Budgeting, Finance

Job type:

Full-time

• Collaborate with business unit leaders, including sales, marketing, and operations, to understand their financial needs and objectives.
• Provide financial analysis and insights to support business planning, budgeting, and forecasting, including external parties as requested on an ad-hoc basis.
• Work closely with the finance team and general manager to ensure accurate and timely financial reporting.
• Develop and maintain financial models to assess the financial impact of business decisions and strategies.
• Monitor key performance indicators (KPIs) and financial metrics to identify trends and areas for improvement.
• Collaborate on the development and implementation of financial strategies to optimize business performance.
• Conduct variance analysis and provide explanations for financial results compared to budget and forecasts.
• Support the development of business cases for new initiatives, projects, and investments.
• Collaborate with cross-functional teams to ensure financial considerations are integrated into decision-making processes.
• Bachelor s degree in Finance, Accounting, or a related field. MBA or professional finance qualification is a plus.
• 5+ years of experience in finance, Audit, with a focus on financial analysis and business partnering.
• Strong financial modeling and analytical skills.
• Knowledge of financial reporting standards and regulatory compliance.
• Ability to translate financial data into actionable insights for non-finance stakeholders.
• Collaborative mindset with the ability to work effectively in cross-functional teams.
• Strategic thinking with a focus on aligning financial strategies with overall business objectives.
• Advanced proficiency in Microsoft Excel and financial modeling tools.
• Location: True Digital Park, Bangkok.

Experience:

2 years required

Job type:

Full-time

• Support day-to-day process execution and issue handling.
• Monitor process performance and identify inefficiencies or bottlenecks.
• Assist in documenting SOPs, workflows, and process maps.
• Support process improvement initiatives and pilots.
• Coordinate with business and operational teams on process issues.
• Track process KPIs and prepare operational reports.
• 2-5 years of experience in process operations or business support roles.
• Basic knowledge of process mapping and improvement methodologies.
• Strong coordination and documentation skills.
• Experience with BPM or workflow tools is a plus.
• If you can demonstrate that you meet the criteria above, please contact us as soon as possible.
• The exceptional EY experience. It s yours to build.
• EY | Shape the future with confidence.
• EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.
• Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.

Experience:

7 years required

Skills:

Compliance

Job type:

Full-time

• Define and govern process support frameworks and standards.
• Oversee process performance, KPIs, and compliance.
• Lead process optimization and continuous improvement initiatives.
• Manage cross-functional stakeholders and dependencies.
• Ensure process risks and issues are identified and mitigated.
• Coach and develop process support teams.
• 7-12 years of experience in process management or operations roles.
• Strong understanding of process improvement methodologies (Lean, Six Sigma, etc.).
• Excellent stakeholder and changing management skills.
• If you can demonstrate that you meet the criteria above, please contact us as soon as possible.
• The exceptional EY experience. It s yours to build.
• EY | Shape the future with confidence.
• EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.
• Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.

Experience:

8 years required

Skills:

Research

Job type:

Full-time

• Lead the creation of sharp, inspiring creative briefs across multiple brands.
• Turn data, research, and cultural signals into meaningful insights that spark big ideas.
• Partner closely with creative, account, and cross-agency teams to elevate the work.
• Build trusted relationships with clients through clear, strategic guidance.
• Mentor and grow junior planners, helping shape the future of our strategy team.
• Proactively find opportunities to push thinking, improve work quality, and drive brand growth.
• What We re Looking For 8+ years in strategic planning, brand strategy, or related experience.
• A master at writing briefs and leading compelling creative briefings.
• Strong analytical skills and the ability to uncover deep human insights.
• Confident presenter, persuasive storyteller, and collaborative partner.
• A team leader who loves mentoring others and inspiring big thinking.
• Someone proactive, curious, and always looking for ways to make the work better.
• Why You ll Love It Here Work across diverse, high profile brands.
• Join a collaborative, insight driven, creatively fearless team.
• Have real impact on the work, the clients, and the culture.
• Location: Bangkok
• Brand: Dentsu Creative
• Time Type: Full time
• Contract Type: Permanent

Experience:

2 years required

Job type:

Full-time

• Support transformation planning, tracking, and reporting.
• Coordinate multiple workstreams and stakeholders.
• Track milestones, benefits, risks, and dependencies.
• Prepare transformation dashboards and management reports.
• Support change, communication, and adoption activities.
• Maintain transformation documentation and governance artifacts.
• 2-5 years of experience in PMO, TMO, or transformation roles.
• Strong analytical and coordination skills.
• Experience in large-scale transformation programs is a plus.
• If you can demonstrate that you meet the criteria above, please contact us as soon as possible.
• The exceptional EY experience. It s yours to build.
• EY | Building a better working world.
• EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.
• Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.

Skills:

Compliance, Contracts, Meet Deadlines

Job type:

Full-time

• Oversees the execution and completion of client implementation projects.
• Oversees people who lead standard projects supporting the company-client relationship, ensuring customer satisfaction.
• Provides budget analysis, labor planning, and coordination of activities between client and company employees.
• Monitors project completion from initiation through delivery to meet revenue and cost projections.
• Oversees performance of the installation and client acceptance of capitalized equipment, enterprise software systems, or system integration projects or engagements.
• Serves as a mediator to internal issues and conflicting priorities for members of cross-functional teams focused on the delivery of new or existing solutions to clients.
• Determines and defines client implementation project scope and objectives.
• Prepares budget based on scope of work and resource requirements.
• Creates the project management plan based on requirements and obtain sign off.
• Tracks standard projects cost to monitor compliance to budget.
• Develops and manages a detailed client implementation project schedule and work plan.
• Provides project updates on a consistent basis to various stakeholders about strategy, adjustments, and progress.
• Manages contracts with vendors and suppliers by assigning tasks and communicating expected deliverables.
• Utilizes industry best practices, techniques, and standards throughout entire project execution.
• Monitors progress and make adjustments as needed.
• Measures project performance to identify areas for improvement.
• Oversees all incoming and outgoing project documentation and administration and develop relevant project status and related reports.
• Ensures that project milestones are met, project scope changes are aligned to budget and managed effectively.
• Actions improvements from project reviews using artefacts from projects including historical metrics to improve current project processes and increase project quality delivery.
• Leads and manages a team of project managers and implementation resources. Provides guidance, mentorship, and supports to project teams, ensuring their effectiveness, productivity, and professional growth.
• To thrive in this role, you need to have: Advanced communication and stakeholder engagement skills at senior leadership / executive level (internal and external).
• Advanced client implementation project / program management skills,.
• Excellent organizing and planning skills.
• Excellent attention to detail and accuracy.
• Excellent interpersonal skills and extremely resourceful.
• Adaptable with excellent analytical skills.
• Proactive approach with the ability to work independently and as part of a team.
• Ability to work under pressure and meet deadlines.
• Ability to manage conflict using a solution-focused approach.
• Ability to solve problems creatively.
• Advanced ability to complete projects according to outlined scope, budget and timeline.
• Ability to coordinate the activities of a team and variety of stakeholders to drive completion of projects.
• Academic qualifications and certifications: Bachelor s or equivalent degree in the relevant field of study.
• Relevant certifications, such as PMI, Project management professional, CAPM, PMP or Prince 2 etc.
• Required experience: Advanced professional experience in project management gained within a global IT services organization.
• Advanced project management experience including high complexity, cross services / technology domain solutions.
• Advanced experience using with project management software tools, methodologies, and best practices.
• Advanced demonstrated experience managing the entire project lifecycle.
• Advanced demonstrated experience coordinating operational tasks of a team.
• Advanced demonstrated experience delivering client implementation projects.
• Advanced experience delivering projects using an agile methodology.
• Advanced experience interacting with client stakeholders on planning, progress tracking, communication, and escalation activities.
• Advanced experience interacting with executive stakeholders and providing feedback in steering committee meetings.
• Advanced people management / leadership experience gained within a global IT services organization.
• Hybrid Working About NTT DATA
• NTT DATA is a $30+ billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world s leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. Our consulting and industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is part of NTT Group, which invests over $3 billion each year in R&D.
• Equal Opportunity Employer
• NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.
• Third parties fraudulently posing as NTT DATA recruiters.
• NTT DATA recruiters will never ask job seekers or candidates for payment or banking information during the recruitment process, for any reason. Please remain vigilant of third parties who may attempt to impersonate NTT DATA recruiters whether in writing or by phone in order to deceptively obtain personal data or money from you. All email communications from an NTT DATA recruiter will come from an @nttdata.com email address. If you suspect any fraudulent activity, please contact us.